Rated 9.6
Strongly recommend: 88%Neutral: 12%9.6
88% strongly recommend
14 reviews
Humanity
9.2
9.2
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.8
5.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Brown
Residency
UCLA
Fellowship
UCLA

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Kimberly Thompson works at

IVFMD - Miami (Prelude Network clinic)
Rated 8.8
Strongly recommend: 78%Neutral: 10%Don't recommend: 12%8.8

Explore Clinic
Miami
7300 SW 62nd Place
Miami, FL 33143

14 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 31 - 32
Diminished Ovarian Reserve
Male Factor
Income $50K - $99K
Teacher
2nd of 3 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Thompson] is an expert in finding immunologic conditions and treating them as part if the IVF treatment plan...will dig deep to find the root of the fertility problem. During my treatment cycles, I always had every questions answered and if not the same day she would always try and reply as prompt as possible. Knowing my case with Diminished Ovarian reserve, she was very honest on my third attempt after my second had failed before embryo transfer that our second option was a donated embryo...
Part of our IVF team was Marta Montenegro the fertility nutritionist of the group. The two of them are a dynamic duo and gave me the confidence and medical assistance I needed in order to move positively towards my third IVF round....All medications will need to be purchased from SMP pharmacy as that is where you be getting all IVF meds...My IVF coordinator Bianca Hernandez was exceptional and a very good communicator. She always did her best to try and respond in a timely manner and I had no problems with her at all...
How was your experience with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Dr. Thompson is very knowledgeable in the field of Reproductive Medicine specializing in Infertility. She has over 28+ years of experience and is known for working with invasive and severe IVF cases. She is an expert in finding immunologic conditions and treating them as part if the IVF treatment plan. I have no weaknesses to say as my professional and humanitarian experience as a patient was always positive, assertive, and valid.
What's one piece of advice would you give a prospective patient of Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
I recommend before your initial visit to come in with your partner or spouse. The Doctor will ask "How long have you been trying to conceive" and with this question be as clear as water. It is imperative you discuss with your provider all medical history on both sides and if previous labs were drawn bring them to the initial visit. Chances are your provider may ask to check your ovaries just to have an initial diagnostic before ordering all fertility panel tests on both sides. The IVF coordinator will ask you and your partner to draw labs for SEMA 4 DNA panel unless the patient is using donor sperm. The woman would be the one running the DNA test before any IVF cycle begins. It is Imperative you discuss with your provider if you have any allergies to contraceptives as most IVF cycles begin with contractive suppression to the ovaries to initiate menstruation sooner. If you are allergic as myself, your provider may opt to start a Direct stimulation cycle with your period naturally when it lands on the 28-29th day of your cycle. Ask which fertility drugs would your Doctor prescribe, which doses and for how long more or less would you be undergoing stimulation. A stimulation cycle can be anywhere between 10-14 days and a trigger shot before Egg retrieval. It is very important to ask what are the side effects of these fertility Gondrophins and LH medications as every person is different. I had no reactions but bloating but every female body is different. What are the clinics success rates ? and How many cycles would you plan to undergo if not plan to preserve embryos for the near future.
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Dr. Kimberly A. Thompson is one of the best Doctors of the IVFMD team that specializes in severe IVF cases and will dig deep to find the root of the fertility problem. During my treatment cycles, I always had every questions answered and if not the same day she would always try and reply as prompt as possible. Knowing my case with Diminished Ovarian reserve, she was very honest on my third attempt after my second had failed before embryo transfer that our second option was a donated embryo. We were counseled before treatment and knew our chance was all in the hands of the Lord. Dr. Thompson informed us all honestly she would do everything she could to help us conceive. Part of our IVF team was Marta Montenegro the fertility nutritionist of the group. The two of them are a dynamic duo and gave me the confidence and medical assistance I needed in order to move positively towards my third IVF round.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD - Miami (Prelude Network clinic) and their degree of success.
Yes, Both my protocols with Dr. Thompson were high doses due to my DOR diagnosis. I was prescribed Menopur, Gonal-F 300 IU, Cetrotide, and Novarell trigger shot the night before my Egg retrieval. All medications will need to be purchased from SMP pharmacy as that is where you be getting all IVF meds. My transfer was a fresh one performed with a day five embryo. Due to my DOR diagnosis our embryos were not tested as the Doctor recommended not to affect the embryos we had because of my ovarian condition. The best embryo was selected by the embryologist. On the day of transfer, I was instructed to drink about 32 OZ of water and bring in my estrace pill and Crinone (progesterone supplementation) after the procedure had been completed. The medications were to be continued for 10 days straight with a baby aspirin until a positive pregnancy test in blood ran at the clinic.
Describe your experience with your nurse at IVFMD - Miami (Prelude Network clinic). (Assigned nurse: Darillis Ramos )
My IVF coordinator Bianca Hernandez was exceptional and a very good communicator. She always did her best to try and respond in a timely manner and I had no problems with her at all. I got to know her along our fertility journey and she was always very compassionate. Dr. Thompson's nurse Darillis, is very direct. She is not very compassionate via email and can be a bit dry in personality but that could just be her persona. As a nurse, she is very clear and always responds in a timely manner.
Describe your experience with IVFMD - Miami (Prelude Network clinic).
IVFMD has excellent nurses and phebotomists. The part that I would be very clear and concise with is the financial department. Ask for every record and receipt and before starting a cycle, you will be asked to pay the full cycle before stimulation or use IVF insurance if applicable. Ask because not all plans are accepted. They work with the Prelude network so find out which IVF insurance plan is accepted. They also offer financial plans to asss with your IVF needs. Find out their interest rate before investing in that type of plan. The financials department with Analis and Daymis are great and they are very helpful but above them check everything in your record because they can make mistakes in financial packages. Note: IVF cycles after the first attempt only get a 10% subsequent discount if you are a grandfathered patient.
Describe the costs associated with your care under Kimberly Thompson at IVFMD - Miami (Prelude Network clinic).
We paid between our Three cycles with Dr. Palmerola at first and then the last two at IVFMD with Doctor Thompson anywhere between $80,000-$100,000 rough estimate possibly including the nutritionist which the medical insurance does not cover and all visits are out of pocket. Well worth the nutirionist visits. The team will orient you with meal plans, supplements that are organic and free of chemicals. They are the top of the line products to help you bring home a baby!
Describe Kimberly Thompson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD - Miami (Prelude Network clinic).
Dr. Thompson gave us the advice not to test the embryos on the third attempt as in the second IVF stim cycle my medication doses were very high and we lost our embryo in the IVF lab. My body did not respond well to a very high stim so for my third attempt the first round cycle was used to initiate the third IVF cycle of stimulation.
What specific things went wrong at IVFMD - Miami (Prelude Network clinic)?
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at IVFMD - Miami (Prelude Network clinic).
Yes, Only once If I can recall before starting my third attempt I had to fight my way out of having the assigned IVF coordinator the lab wanted me to have. I had to get my Doctor and also the coordinator I wanted involved in order to have her be in charge of my schedule. Ask if they have changed IVF protocols before starting. I remember I needed a PAP test before cycle stimulation and all preliminary tests ran before cycle start.
10
Doctor
Kimberly Thompson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD - Miami (Prelude Network clinic)
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 44
2 IUI
Diminished Ovarian Reserve
Latinx
Teacher
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Thompson is invested in my road to motherhood. She prays with you and dances for good luck. She believes that it only takes one no mater what the odds are. In my case diminished ovarian reserve. But at the same time, in a caring manner she gives you odds and your chances and is very clear...When something doesn’t go according to plan, she picks up the phone and calls me herself...My first ivf try was turned iui because I only had 2 mature follicles
The earliest appointment [at IVFMD South Florida Institute for Reproductive Medicine] is 7am . If you are lucky to get that appointment you still won’t make it to work by 8...the staff does try to work with you as much as humanly possible. Discuss treatment with your doctor and know exactly what you will need. Finance is a different department...the doctor does tailor treatment for your unique experience
How was your experience with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Dr. Thompson is invested in my road to motherhood. She prays with you and dances for good luck. She believes that it only takes one no mater what the odds are. In my case diminished ovarian reserve. But at the same time, in a caring manner she gives you odds and your chances and is very clear.
What's one piece of advice would you give a prospective patient of Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Be sincere up front. What you have already done, tried, what hasn’t worked. And what you are not willing to do. Be transparent from the beginning.
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Dr. Thompson really knows my case. When something doesn’t go according to plan, she picks up the phone and calls me herself.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD - Miami (Prelude Network clinic) and their degree of success.
Dr. Thompson discovered that my vitamin d was extremely low. She placed me in a plan of 10,000 mm a day to raise it. She also discovered a polyp right where an embryo would need to attach. She performed the procedure to have it removed.
Describe your experience with the nursing staff at IVFMD - Miami (Prelude Network clinic).
All of the nurses have a specific role. They all perform their duties well and with professionalism. Of course over time you develop a relationship with some of the staff.
Describe your experience with IVFMD - Miami (Prelude Network clinic).
The earliest appointment is 7am . If you are lucky to get that appointment you still won’t make it to work by 8. Be prepared to miss work. There are lots of appointments. However, the staff does try to work with you as much as humanly possible. Discuss treatment with your doctor and know exactly what you will need. Finance is a different department. Get all of the information from your doctor so you can make the best decision when picking a package. The care really is amazing. I don’t feel like a number. I the doctor does tailor treatment for your unique experience.
Describe the costs associated with your care under Kimberly Thompson at IVFMD - Miami (Prelude Network clinic).
It depends on the cycle and the package you choose. Ivf package approx - 18,000 Iui approx - a few thousand
Describe Kimberly Thompson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD - Miami (Prelude Network clinic).
My first ivf try was turned iui because I only had 2 mature follicles.
What specific things went wrong at IVFMD - Miami (Prelude Network clinic)?
  • Failed to call with results
Describe the specific things that went wrong at IVFMD - Miami (Prelude Network clinic).
Two tests my vitamin d and my husband’s semen analysis I had to call and follow up to receive the results.
10
Doctor
Kimberly Thompson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
IVFMD - Miami (Prelude Network clinic)
Miami
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2020, Consult
NPS
10
NPS
10
Age 31 - 34
Male Factor
PCOS
Latinx
Income $50K - $99K
Teacher
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Kimberly Thompson] has been doing this for over 20 years...she chose my plan based on the blood work done, my weight and my PCOS...We are both male and female factor infertility, so my husband needs to have TESE done at the same time as I undergo the egg retrieval. Now that COVID-19 is running rampid, my stims were canceled because the urologist cannot perform elective surgery...
[nurse of IVFMD] is very nice and helpful...Doctors visits are covered by my insurance; I just pay my copay...The IVF with ICSI is going to be about 16k, give or take a few hundred. Every transfer after the first is $5,699...The biggest weakness of this practice is that the calls go to an operator in another location and there's not direct number to the front desk...
How was your experience with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Dr. Thompson is very sweet. She is always smiling. I trust her completely in this process. She is honest, but soft with her delivery. She is very detailed in her explanations. We actually never "shopped around" for different doctors. She was recommended by the urologist and once we met her we were very pleased with the recommendation and never looked back. Her appointments do run behind, but I am okay with it because I know when it is my turn she won't be rushing through anything. She gives every patient the attention they need.
What's one piece of advice would you give a prospective patient of Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Clear your day for the first visit with her (or every one if possible). She runs behind, but more than anything I say this because it is a lot of information to process. She gives you options, brings up things you my not have thought about. She is very thorough. She's a wonderful doctor; you'll see!
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
I am really glad that my husband and I chose IVFMD and Dr. Thompson for our IVF. Dr. Thompson is such a nice person. It is obvious she enjoys what she does and is very knowledgeable. She has been doing this for over 20 years. She is a cheerful person. Some time she has to break bad news to patients, but she always lays out all the options and seems to have genuine hope for the individuals in her voice. My husband and I have had hour long appointments in her office where she is simply explaining things to us on our level, so that we are clear of everything. I really appreciate this. We are both male and female factor infertility, so my husband needs to have TESE done at the same time as I undergo the egg retrieval. Now that COVID-19 is running rampid, my stims were canceled because the urologist cannot perform elective surgery in the hospital he works out of. Dr. Thompson called me herself to break the news to me. That was very kind.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD - Miami (Prelude Network clinic) and their degree of success.
I have not started medicine, but she told me she chose my plan based on the blood work done, my weight and my PCOS. She explained that she also has a back up plan for if the medication doesn't show her enough progress with my eggs as the stims goes on.
Describe your experience with your nurse at IVFMD - Miami (Prelude Network clinic). (Assigned nurse: Sasha, then Nereida)
Sasha is very sweet. She has worked there very long, so she knows a lot. She remembers me and things about me that I'm surprised by knowing how many patients go through there. It's impressive. Everyone else is very nice and helpful too.
Describe your experience with IVFMD - Miami (Prelude Network clinic).
All the front desk girls are very helpful, very empathetic, and easy to deal with. I am really happy about that, since most communication is through them. The biggest weakness of this practice is that the calls go to an operator in another location and there's not direct number to the front desk. Sometimes it can be very difficult to get a hold of the front desk. When calling for my doctors nurse it is a recording, but the nurse calls back within a few hours every time. It's just always a back and forth with that office and the phone system, but that is because it's so busy there.
Describe the costs associated with your care under Kimberly Thompson at IVFMD - Miami (Prelude Network clinic).
Doctors visits are covered by my insurance; I just pay my copay. Some blood work can be done there for convenience purposes, but its $75. I buy vitamins and supplements there and it costs less than outside of the office. The IVF with ICSI is going to be about 16k, give or take a few hundred. Every transfer after the first is $5,699.
Describe Kimberly Thompson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD - Miami (Prelude Network clinic).
I am 33. She said she will only transfer one embryo at a time.
What specific things went wrong at IVFMD - Miami (Prelude Network clinic)?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at IVFMD - Miami (Prelude Network clinic).
Just failed to call in a prescription, but this is not a big deal.
10
Doctor
Kimberly Thompson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD - Miami (Prelude Network clinic)
Miami
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 37 - 38
1 IVF
1 Embryo Freezing
Diminished Ovarian Reserve
Tubal Blockage
Middle Eastern
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Thompson is the real deal. Her knowledge on every situation that came up in my journey as well as her ability to explain it to my husband and I so we understood and could make the best choices are beyond compare. We absolutely love her. After my unfortunate miscarriage she called us to see how we were dealing with things and scheduled every lab work imaginable to see what could have led to it so we could prevent another one down the road. It feels like family every time we see her. She’s made an anxious and very overwhelming time in our lives very pleasant. We love her!
She [nurse at IVFMD South Florida Institute for Reproductive Medicine] was super organized, kept me updated on every change, was always available by phone or email with any questions and was really friendly and helpful. We were super impressed with her!...Total cost for egg retrieval, PGS testing, embryo freezing and transfer were about $19,000. This didn’t include the medicines which I paid for separately at SMP Pharmacy.
How was your experience with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Dr Thompson is the real deal. Her knowledge on every situation that came up in my journey as well as her ability to explain it to my husband and I so we understood and could make the best choices are beyond compare. We absolutely love her. After my unfortunate miscarriage she called us to see how we were dealing with things and scheduled every lab work imaginable to see what could have led to it so we could prevent another one down the road. It feels like family every time we see her. She’s made an anxious and very overwhelming time in our lives very pleasant. We love her!
What's one piece of advice would you give a prospective patient of Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Book her quickly. The word of mouth referrals this doctor gets is incredible. I was referred to her by my sister who had a few friends recommending her to each other. Bring all your questions - she will answer them with details and with grace.
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Dr Thompson’s bedside manner is beyond amazing. I feel like I’ve known her forever. If you want to feel like your Dr truly cares about you as a person and will go into every detail to get you your results, Dr Thompson is it.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD - Miami (Prelude Network clinic) and their degree of success.
I can’t remember specific details on treatment strategies but we used Gonal-F, Menopur and a combo HCG + Lupron trigger.
Describe your experience with your nurse at IVFMD - Miami (Prelude Network clinic). (Assigned nurse: Bianca Hernandez)
She is fantastic. I am lucky to have been assigned to her. She was super organized, kept me updated on every change, was always available by phone or email with any questions and was really friendly and helpful. We were super impressed with her!
Describe your experience with IVFMD - Miami (Prelude Network clinic).
A major strength of this clinic is that everyone is really friendly. They all seem to work really well together on managing patients’ cases. They celebrate your successes with you and also share in your sad times. I look forward to seeing everyone when I go to my appointments.
Describe the costs associated with your care under Kimberly Thompson at IVFMD - Miami (Prelude Network clinic).
Total cost for egg retrieval, PGS testing, embryo freezing and transfer were about $19,000. This didn’t include the medicines which I paid for separately at SMP Pharmacy.
10
Doctor
Kimberly Thompson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD - Miami (Prelude Network clinic)
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, 19 Eggs Frozen
NPS
10
NPS
10
Age 39
1 Egg Freezing
PCOS
Latinx
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Thompson and her staff were so kind, always answering my (many) questions and making me feel safe and secure throughout the entire egg freezing process. She explained the process in great detail and the possible outcomes. Everything went exactly as scheduled. I was told to buy exactly the amount of drugs I needed, so I didn't have to overpay for drugs I wasn't using (I've heard this happens a lot with egg freezing). I am in my very late 30's and have PCOS, and thought maybe this was going to be a waste of time, but the regimen they put me on was perfect for me and we got plenty of eggs out.
I only have strengths to mention as I was content throughout the entire process [at IVFMD]. I didn't have to wait too long, everything went as planned, the staff is kind and receptive. I would highly recommend this practice and Dr. Thompson to anyone with fertility concerns...I was given great instructions on how to self inject and went in every other day during treatment to have an ultrasound and get my blood taken. I felt safe and at ease throughout the entire process...[nursing staff] Makes you feel important and responds to all questions quickly and clearly...Dr. Thompson and her staff were so kind, always answering my (many) questions and making me feel safe and secure throughout the entire egg freezing process. She explained the process in great detail and the possible outcomes. Everything went exactly as scheduled. I was told to buy exactly the amount of drugs I needed, so I didn't have to overpay for drugs I wasn't using (I've heard this happens a lot with egg freezing). I am in my very late 30's and have PCOS, and thought maybe this was going to be a waste of time, but the regimen they put me on was perfect for me and we got plenty of eggs out.
How was your experience with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
I don't have anything negative to say at all. The entire experience surpassed by expectations. I am so happy and grateful for Dr. Thompson and the entire staff at IVFMD. From the start, I was hesitant about the egg retrieval process as I am in my very late 30's and have PCOS. Dr. Thompson explained to me the possible outcomes and the realistic future of what occurs later when and if the eggs are used. She was honest, kind and extremely knowledgeable. I felt comfortable throughout the entire process and was very happy with the results.
What's one piece of advice would you give a prospective patient of Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Listen to your doctor and do as she reccommends
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Dr. Thompson and her staff were so kind, always answering my (many) questions and making me feel safe and secure throughout the entire egg freezing process. She explained the process in great detail and the possible outcomes. Everything went exactly as scheduled. I was told to buy exactly the amount of drugs I needed, so I didn't have to overpay for drugs I wasn't using (I've heard this happens a lot with egg freezing). I am in my very late 30's and have PCOS, and thought maybe this was going to be a waste of time, but the regimen they put me on was perfect for me and we got plenty of eggs out.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD - Miami (Prelude Network clinic) and their degree of success.
I was given great instructions on how to self inject and went in every other day during treatment to have an ultrasound and get my blood taken. I felt safe and at ease throughout the entire process
Describe your experience with your nurse at IVFMD - Miami (Prelude Network clinic). (Assigned nurse: Adriana )
Makes you feel important and responds to all questions quickly and clearly
Describe your experience with IVFMD - Miami (Prelude Network clinic).
I only have strengths to mention as I was content throughout the entire process. I didn't have to wait too long, everything went as planned, the staff is kind and receptive. I would highly recommend this practice and Dr. Thompson to anyone with fertility concerns.
Describe the costs associated with your care under Kimberly Thompson at IVFMD - Miami (Prelude Network clinic).
I paid about $3500 in meds and $6000 in doctor costs. About $9500 total.
10
Doctor
Kimberly Thompson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD - Miami (Prelude Network clinic)
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 35
3 IUI
Unexplained
European
Native American
Income $100K - $199K
Business Executive
3rd of 3 Docs
1 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
With each IUI [with Dr. Kimberly Thompson] used Letrozole & Ovidrel trigger shot. One my 2nd IUI I used Progesterone after afterward. On my 3rd IUI I did back-to-back inseminations & used progesterone starting on the day of my first IUI to increase my success. I am now moving on to IVF...takes her time to thoroughly evaluate my history & present me with the best treatment options based on my health. I’ve never felt rushed or been silenced. She is compassionate and understanding, yet honest and realistic.
I did receive a discount on my IVF package [with IVFMD South FLorida Institute for Reproductive Medicine] which was extremely helpful. For a basic IVF cycle with ICSI & assisted hatching, I will pay approx. $12,400, not including the cost of medications. I was referred to a local fertility pharmacy who offers a great discount, as well as mail in rebates from the pharmaceutical companies...My appointments usually run behind schedule, most notably by one hour, but typically 20-30 minutes on average. The front desk staff is very young and not so warm, but always professional. The “triage” staff is friendly. I find that the waiting room is never overcrowded and is an inviting space.
How was your experience with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Dr. Thompson takes her time with me & has familiarized herself my prior medical history and past treatments with former fertility specialists. She is very knowledgeable and realistic - never promising a certain outcome. Dr. Thompson presented me with treatment options that prior specialists did not offer. Although these treatments - IUI in particular, were unsuccessful, she encouraged me to pursue these treatments in my best interest and not for her own financial gain. I feel that Dr. T has my best interests in mind and gives me tough love when needed, all the while encouraging me & offering me the best resources available to improve my health before undergoing additional treatments.
What's one piece of advice would you give a prospective patient of Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Be open & honest
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Dr.Thompson takes her time to thoroughly evaluate my history & present me with the best treatment options based on my health. I’ve never felt rushed or been silenced. She is compassionate and understanding, yet honest and realistic.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD - Miami (Prelude Network clinic) and their degree of success.
With each IUI I used Letrozole & Ovidrel trigger shot. One my 2nd IUI I used Progesterone after afterward. On my 3rd IUI I did back-to-back inseminations & used progesterone starting on the day of my first IUI to increase my success. I am now moving on to IVF.
Describe your experience with the nursing staff at IVFMD - Miami (Prelude Network clinic).
Sasha, Dr. Thompson’s RN, is amazing. She is personable, knowledgeable, and communicates effectively and efficiently.
Describe your experience with IVFMD - Miami (Prelude Network clinic).
My appointments usually run behind schedule, most notably by one hour, but typically 20-30 minutes on average. The front desk staff is very young and not so warm, but always professional. The “triage” staff is friendly. I find that the waiting room is never overcrowded and is an inviting space.
Describe the costs associated with your care under Kimberly Thompson at IVFMD - Miami (Prelude Network clinic).
I don’t recall specific dollar amounts without going back into my records, but their pricing seems average. I did receive a discount on my IVF package which was extremely helpful. For a basic IVF cycle with ICSI & assisted hatching, I will pay approx. $12,400, not including the cost of medications. I was referred to a local fertility pharmacy who offers a great discount, as well as mail in rebates from the pharmaceutical companies. We did use donor sperm so there were additional costs associated with our IUI cycles, such as sperm thawing and washing, and the costs associated seemed reasonable.
Describe Kimberly Thompson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD - Miami (Prelude Network clinic).
For my upcoming IVF cycle we plan to do eSET, depending on the total number of healthy embryos. On my first failed IVF cycle with a former doctor, I had only two healthy embryos (out of 5) that were viable for transfer on day 5.
10
Doctor
Kimberly Thompson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD - Miami (Prelude Network clinic)
Miami
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2016 - 2017, Successful
NPS
10
NPS
10
Age 32 - 33
5 IUI
1 IVF
Unexplained
European
Income $200K - $499K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Thompson is incredibly warm, caring and intelligent. She isn't making false promises which I appreciate. She explained the WHY behind everything....we sat and met with Dr. T multiple times in her office, she answered any and all questions I had, I even had her email address and she responded to me quickly and thoughtfully. She even personally called me when my chemical pregnancy occurred....My insurance required single embryo transfer. Dr. T had said if I wanted double she would do it, but preferred single.
They [IVF MD S Florida] have a lot of doctors, do procedures on Sat/Sun and do not batch patients. My only issue was with the front office staff not consistently calling to remind me of appointments, but that only happened once or twice. I also didn't love my IVF coordinator nurse, but when I spoke to her manager I got a new one and she was fantastic....I one time had my IVF coordinator fail to make an appointment for me, but told me she had so I had to wait for a very long time to be seen.
How was your experience with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Dr. Thompson is incredibly warm, caring and intelligent. She isn't making false promises which I appreciate. She explained the WHY behind everything. In addition when I was desperate and asked her if we could try anything else (even though it was early on in my treatment) she provided me with options and was very candid about what they meant. These options made the difference for me and I know MANY other patients of other clinics whose RE's wouldn't even entertain the testing and treatment I had that was ultimately successful. She thinks outside the box and does not do a one size fits all. I truly cried when I left her care she was so wonderful.
What's one piece of advice would you give a prospective patient of Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Ask questions, lots of them. Advocate for yourself, educate yourself about treatments and procedures so you can be informed and on top of your medical care.
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Dr. Thompson, and her nurse Sasha took the time to go over everything with me, we sat and met with Dr. T multiple times in her office, she answered any and all questions I had, I even had her email address and she responded to me quickly and thoughtfully. She even personally called me when my chemical pregnancy occurred.
Describe your experience with your nurse at IVFMD - Miami (Prelude Network clinic). (Assigned nurse: Sasha Mesa)
Sasha is the absolute BEST. Cannot rave enough about her. She's responsive, compassionate and gets things done. I am a particularly bad blood draw and she would always stop what she was doing to help. When she was on maternity leave the other nurses were good, but not great the way Sasha is. She's exceptional.
Describe your experience with IVFMD - Miami (Prelude Network clinic).
They have a lot of doctors, do procedures on Sat/Sun and do not batch patients. My only issue was with the front office staff not consistently calling to remind me of appointments, but that only happened once or twice. I also didn't love my IVF coordinator nurse, but when I spoke to her manager I got a new one and she was fantastic.
Describe the costs associated with your care under Kimberly Thompson at IVFMD - Miami (Prelude Network clinic).
I had insurance coverage.
Describe Kimberly Thompson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD - Miami (Prelude Network clinic).
My insurance required single embryo transfer. Dr. T had said if I wanted double she would do it, but preferred single.
What specific things went wrong at IVFMD - Miami (Prelude Network clinic)?
  • Lost appointments
Describe the specific things that went wrong at IVFMD - Miami (Prelude Network clinic).
I one time had my IVF coordinator fail to make an appointment for me, but told me she had so I had to wait for a very long time to be seen. It happened once, it was hardly the norm.
10
Doctor
Kimberly Thompson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
IVFMD - Miami (Prelude Network clinic)
Miami
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2016 - 2017, Unknown Success
NPS
10
NPS
10
Age 37 - 38
1 IVF
Immunological
Latinx
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Thompson] gained my trust when she personally performed my first ultrasound at the clinic. It gave me confident that she was involved in my care. Then she performed every single other procedure I had before, during, and after the egg retrieval including the transfer...She is considered about unnecessary expenses and works with us to use the insurance covered services when possible...We are very pleased with Dr. Thompson's bedside manners and professionalism, which is hard to find nowadays.
[IVFMD - Miami] Centrally located with onsite valet parking and public parking around. It has been recently remodeled has an inviting setting. The best of all, the staff. The registration, check-out, and financial personnel is beyond great. Even when discussing financial (hard topic), they do it with such a compassionate professionalism that I felt they were discussing the matter considering my best interest at all times. They worked to accommodate my appointments to interfere the least possible with my work schedule.
How was your experience with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
She gained my trust when she personally performed my first ultrasound at the clinic. It gave me confident that she was involved in my care. Then she performed every single other procedure I had before, during, and after the egg retrieval including the transfer. Always there, never in a rush. I needed a surgical procedure before I could continue with my IVF treatment and she was fantastic at communicating with the surgeon and I was back on IVF treatment in just a few weeks. She consistently answer my and my husband's questions even when they seem to be a lot. She never disregards our concerns. She is considered about unnecessary expenses and works with us to use the insurance covered services when possible, such providing me with a prescription to do the labs at the covered facility. We are very pleased with Dr. Thompson's bedside manners and professionalism, which is hard to find nowadays.
What's one piece of advice would you give a prospective patient of Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Do not be afraid to raise your concerns or ask questions. Dr. Thompson is always receptive and addresses them with care and professionalism.
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
The level of caring and compassion that Dr. Thompson provides is beyond any expectation I could have when I decided to visit the clinic. She is very detailed in her explanations, never makes me feel that she is rushing the consult or the procedure, and she is open to listen to my concerns and find a solution together. She is the doctor I want to have at this point of my reproductive treatment.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD - Miami (Prelude Network clinic) and their degree of success.
I have a quite complicated reproductive history and ongoing diagnoses. She explained the proposed treatment plan and we collaborative decide on going with fresh transfer after stimulation and retrieval. Stimulation: Menopur, Gonal F, Dexamethosone at first, then added Cetrotide and finally Human Chorionic Gonadotropin (hCG) as trigger. Retrieval: Antibiotic prophylaxis, Medrol, Estrace, and Crinone (progesterone) Transfer: Antibiotic prophylaxis, Aspirin, Estrace and Crinone. IVIG related to abnormal APA values. Implantation failed. hcG raised and then dropped to non-preganancy levels
Describe your experience with your nurse at IVFMD - Miami (Prelude Network clinic). (Assigned nurse: Sasha and Nicole)
Sasha and Nicole were excellent in coordinating my care, always responded to my calls and messages in a timely manner, explained everything in details, and collaborated with other team members seamlessly. They showed not only knowledge, but also compassion and efficient care. We also received the same level of amazing care from the nurses present in the retrieval and transfer procedures. The nursing/clinical staff, such as Vanessa, Lesley, and the lab technicians has consistently been caring, accommodating, and compassionate.
Describe your experience with IVFMD - Miami (Prelude Network clinic).
Centrally located with onsite valet parking and public parking around. It has been recently remodeled has an inviting setting. The best of all, the staff. The registration, check-out, and financial personnel is beyond great. Even when discussing financial (hard topic), they do it with such a compassionate professionalism that I felt they were discussing the matter considering my best interest at all times. They worked to accommodate my appointments to interfere the least possible with my work schedule. They reduced stress from the IVF treatment process in many occasions; always ready and willing to help.
Describe the costs associated with your care under Kimberly Thompson at IVFMD - Miami (Prelude Network clinic).
Approximately $20,000 for IVF. I did not have infertility treatment coverage under my medical insurance.
What specific things went wrong at IVFMD - Miami (Prelude Network clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at IVFMD - Miami (Prelude Network clinic).
In a couple of occasions, the information provided seemed to conflict previously received instructions. However, the team communicated quickly and the instructions were clarified in a matter of minutes. I was very satisfy with the problem resolving abilities showed by the team.
10
Doctor
Kimberly Thompson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD - Miami (Prelude Network clinic)
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015, Unsuccessful
NPS
8
NPS
8
Age 31
1 IVF
Male Factor
European
Income $100K - $199K
Doctor
2nd of 2 Docs
1 IVF With Other Docs
Neutral
Neutral
Unsuccessful
She [Dr Thompson] spent a lot of time with us during the initial consultation, like well over an hour. She only called me when necessary during the cycle. She was incredibly personable and very realistic while maintaining positivity....She spent a lot of time with us during the initial consultation, like well over an hour. She only called me when necessary during the cycle. She was incredibly personable and very realistic while maintaining positivity.
I felt that instructions [from the staff at IVFMD] regarding abstinence were very confusing on my evening voicemails. This almost messed up our cycle as we needed 3-4 abstinence for male factor infertility. Also, my very first monitoring was never scheduled. I was suspicious when I didn't receive an appointment confirmation email and I called to confirm. I really needed 7 am appointments for my work schedule and was very disappointed that my appointments had not been set....Could use an update to décor: looks like they haven't invested in their practice since the 80s-90s. I was typically through monitoring appointments in less than an hour to return to work as I was doing this cycle locally.
How was your experience with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
She spent a lot of time with us during the initial consultation, like well over an hour. She only called me when necessary during the cycle. She was incredibly personable and very realistic while maintaining positivity.
What's one piece of advice would you give a prospective patient of Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Expect that she will perform your procedures and this is the only time you might interact with her.
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
I did not see my doctor during any monitoring appointments, only technicians. I did not receive phone calls from nurses with instructions; I had to call into a voicemail by end of business day. I did see the same few nurses during monitoring.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD - Miami (Prelude Network clinic) and their degree of success.
antagonist protocol (?): Follistim, Menopur, Ganirelix.
Describe your experience with your nurse at IVFMD - Miami (Prelude Network clinic). (Assigned nurse: Sasha)
This clinic also worked with many international, Spanish-speaking patients. So sometimes I didn't feel like my instructions were clear, especially in regards to abstinence. It's easier when you get to speak to the nurses in real time, not listening to voicemail instructions. Dr. Thompson's main coordinator, Sasha, was fabulous. I did not see her for every monitoring appointment, but she was very informative (sizes, numbers follicles, estimating meds, etc).
Describe your experience with IVFMD - Miami (Prelude Network clinic).
Could use an update to décor: looks like they haven't invested in their practice since the 80s-90s. I was typically through monitoring appointments in less than an hour to return to work as I was doing this cycle locally.
Describe the costs associated with your care under Kimberly Thompson at IVFMD - Miami (Prelude Network clinic).
Cycle paid in full before monitoring was ~$10500, ICSI was included. Egg retrieval was in their own on-site surgery center so no anesthesia or facility fee. They also offered several third-party payment plans. Meds were partially covered by my insurance, and they also offered to order and sell meds privately.
What specific things went wrong at IVFMD - Miami (Prelude Network clinic)?
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at IVFMD - Miami (Prelude Network clinic).
I felt that instructions regarding abstinence were very confusing on my evening voicemails. This almost messed up our cycle as we needed 3-4 abstinence for male factor infertility. Also, my very first monitoring was never scheduled. I was suspicious when I didn't receive an appointment confirmation email and I called to confirm. I really needed 7 am appointments for my work schedule and was very disappointed that my appointments had not been set.
8
Doctor
Kimberly Thompson
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
IVFMD - Miami (Prelude Network clinic)
Miami
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2014, Unsuccessful
NPS
9
NPS
8
Age 40 - 42
6 IUI
2 IVF
Unexplained
European
Income $100K - $199K
Engineer
Only Doc Seen
Donor Sperm
Strongly Recommends
Neutral
Unsuccessful
After the first IVF she [Dr. Kimberly Thompson] told me to trust her, and try it again. Telling me that she would tell me when to stop too, but not yet, so we tried another round, which also didn't work. At that time she told me to stop. It was exactly what I needed, honest professional opinion. She is very kind and caring, she typically runs an hour late, you see her for some appointments (IVF retrieval and transfer, the first ultrasound, surgery) but not the routine appointment (ultrasound, IUI).
IUI - $300 IVF - $11000. The clinic [IVFMD] was a business. You saw a doctor when you had an appointment with the doctor and at non-routine appointments; otherwise, unless it is a weekend, you see one of the nurses. By the same token, it is streamlined, they give you instructions, typically in writing, for everything, everyone can answer your questions, it is easy to be a patient. The only problems I ever had were with the billing department.
How was your experience with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
She was very easy to work with, she answered all my questions, told me when she wanted to change plans. After the first IVF she told me to trust her, and try it again. Telling me that she would tell me when to stop too, but not yet, so we tried another round, which also didn't work. At that time she told me to stop. It was exactly what I needed, honest professional opinion. She is very kind and caring, she typically runs an hour late, you see her for some appointments (IVF retrieval and transfer, the first ultrasound, surgery) but not the routine appointment (ultrasound, IUI).
What's one piece of advice would you give a prospective patient of Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Ask her anything you have questions about, she is willing to talk to you for as long as you need.
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
My doctor knew who I was, always said hi in the hallway when she saw me (but more often than not, I wasn't there to see her, I was there to see a nurse). She made a point to call me after a bad cycle outcome, and had her nurse follow up with me until I called back to confirm I was ok, had no questions, and didn't need anything from them at the time.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD - Miami (Prelude Network clinic) and their degree of success.
na
Describe your experience with your nurse at IVFMD - Miami (Prelude Network clinic). (Assigned nurse: Sasha)
Dr. T's primary nurse is Sasha, who is amazing! She was at most of my appointments, she returned calls quickly and answered all my questions, and was always supportive and caring. The other nurses I saw over time were all professional, although I probably saw them all once or twice so didn't know them well. My adoption coordinator, Yoselyn, was also great. Again, answered all my questions, left informative voicemails, returned emails quickly.
Describe your experience with IVFMD - Miami (Prelude Network clinic).
The clinic was a business. You saw a doctor when you had an appointment with the doctor and at non-routine appointments; otherwise, unless it is a weekend, you see one of the nurses. By the same token, it is streamlined, they give you instructions, typically in writing, for everything, everyone can answer your questions, it is easy to be a patient. The only problems I ever had were with the billing department.
Describe the costs associated with your care under Kimberly Thompson at IVFMD - Miami (Prelude Network clinic).
IUI - $300 IVF - $11000
9
Doctor
Kimberly Thompson
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
IVFMD - Miami (Prelude Network clinic)
Miami
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013, Unknown Success
NPS
7
NPS
7
Age 34
1 IVF
Unexplained
Latinx
Income $50K - $99K
1st of 2 Docs
1 IVF With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
I liked her [Dr. Thompson] as a Dr., a little cheese, but there on explaining Medically what was going on or would happen during procedures. It was mostly the Nurses i saw unless it was for a consultation or IVF treatment day.... [Eset Approach] They allow for multiple. so we did 2 embryos.... i was on Birth control for the month prior. and i took Folistim150 and Mentor 150 and another med can't remember name. originally planned for 11 days but need an additional 3 days of meds to stimulate the growth of follicles to maturity.
Lets start with you scan a card like you would when you go to the gym to check in. No "hi, it good to see you..." nothing scan and take a seat and wait. I really had to stay on top of everything. and ask for more info. it was a as if i had done it many times and i should already know the schedule.... They [IVFMD S. FL Inst] have been around in Miami for a while and have a good reputation. Treatment gets pricy quick... and you just need to stay on them about what is next. they will not just call to see if you are coming in for a test
How was your experience with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
I liked her as a Dr., a little cheese, but there on explaining Medically what was going on or would happen during procedures. It was mostly the Nurses i saw unless it was for a consultation or IVF treatment day.
What's one piece of advice would you give a prospective patient of Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Just make sure you ask what every step is and what day of your cycle that needed to be done. especially when you are first getting started and getting initial test done, or you could be set back. Timing is everything, every test is done based on your cycle. When all else fails, call on Cycle Day 1 and ask to speak to your nurse and get info about what to do that month.
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Lets start with you scan a card like you would when you go to the gym to check in. No "hi, it good to see you..." nothing scan and take a seat and wait. I really had to stay on top of everything. and ask for more info. it was a as if i had done it many times and i should already know the schedule.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD - Miami (Prelude Network clinic) and their degree of success.
I did 3 rounds of Clomid - The first round i took one pill a day for 7 days, the second and third round i took have a pill a day for 7 days(i think)... yes less meds, even though it didn't work the first time. Why, well i produced 6 Folicals the first round and is it had worked we could have had a large multiple pregnancy. so the next 2 rounds i still produced 3 follicles each time, plenty for us. After the 3rd not working the next option was IVF. I was told that is if doesn't work in the first few rounds it probably will not work. IVF- can't remember my exact protocal, but i was on Birth control for the month prior. and i took Folistim150 and Mentor 150 and another med can't remember name. originally planned for 11 days but need an additional 3 days of meds to stimulate the growth of follicles to maturity.
Describe your experience with your nurse at IVFMD - Miami (Prelude Network clinic). (Assigned nurse: Sasha)
She was nice and returned phone calls in a timely manner
Describe your experience with IVFMD - Miami (Prelude Network clinic).
They have been around in Miami for a while and have a good reputation. Treatment gets pricy quick... and you just need to stay on them about what is next. they will not just call to see if you are coming in for a test unless you have made an appointment. event if you don't realize your missing that test from your file.
Describe the costs associated with your care under Kimberly Thompson at IVFMD - Miami (Prelude Network clinic).
total care- test leading up to, treatments, IVF, not including meds (meds all from outside vendors) i lost count but probably in the range of 33-38K
Describe Kimberly Thompson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD - Miami (Prelude Network clinic).
They allow for multiple. so we did 2 embryos.
7
Doctor
Kimberly Thompson
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
IVFMD - Miami (Prelude Network clinic)
Miami
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 27 - 28
Male Factor
European
Income $0 - $49K
1st of 2 Docs
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
The first time me and my wife met her [Dr. Thompson] she was very compassionate and kept saying she was going to do everything she could to help us. She took her time explaining everything to male sure we understood.... She recommended that I go to and andrology specialist for male infertility workup. She had me do a semen analysis before seeing the andrologist which showed cryptozoospermia. My wife had a vaginal ultrasound to look for follicles, blood tests for hormone imbalances and ovulation studies, and an HSG to ensure her tubes were open. Her results were all normal.
The clinic [IVF MD] was clean and well organized. The waiting area was spacious with lots of comfortable seating and water bottles for those who wanted. It has a nice clean modern feel. The staff was also very helpful and kind.... The first time me and my wife met her [Dr. Thompson] she was very compassionate and kept saying she was going to do everything she could to help us. She took her time explaining everything to male sure we understood.
How was your experience with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
The first time me and my wife met her she was very compassionate and kept saying she was going to do everything she could to help us. She took her time explaining everything to male sure we understood.
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
She took her time to explain everything and was very kind and thoughtful.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD - Miami (Prelude Network clinic) and their degree of success.
She recommended that I go to and andrology specialist for male infertility workup. She had me do a semen analysis before seeing the andrologist which showed cryptozoospermia. My wife had a vaginal ultrasound to look for follicles, blood tests for hormone imbalances and ovulation studies, and an HSG to ensure her tubes were open. Her results were all normal.
Describe your experience with IVFMD - Miami (Prelude Network clinic).
The clinic was clean and well organized. The waiting area was spacious with lots of comfortable seating and water bottles for those who wanted. It has a nice clean modern feel. The staff was also very helpful and kind.
10
Doctor
Kimberly Thompson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD - Miami (Prelude Network clinic)
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2017, Successful
NPS
10
NPS
10
Age 31 - 32
3 IUI
1 IVF
Uterine Fibroids
Immunological
Income $200K - $499K
Nurse or HC Services
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Kimberly Thompson is] so real and down to earth. She cries with you and rejoices with you. She is very thorough and research driven...She spends her time with you and never ever rushes you out...Immune testing IVF after IUI didn’t work...Conservative approach to decrease potential of hyper stimulation of ovaries...Successful first attempt...I have referred many friends to her because of how she handled our treatment plan from day
[IVFMD South Florida Institute for Reproductive Medicine is a] Great clinic... clean, professional, modern. The nurses are very sweet and they perform IUIs if needed because doctors may be busy with retrieval’s or transfers. They always have a nurse or RE on call 24 hours daily...[Dr. Kimberly Thompson is] so real and down to earth. She cries with you and rejoices with you. She is very thorough and research driven.
How was your experience with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
She is amazing! I have referred many friends to her because of how she handled our treatment plan from day 1. She spends her time with you and never ever rushes you out. She is truly an example of what a good RE should be.
What's one piece of advice would you give a prospective patient of Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Give her a chance and don’t give up if the first treatment doesn’t work!
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
She is the greatest doctor and so real and down to earth. She cries with you and rejoices with you. She is very thorough and research driven.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD - Miami (Prelude Network clinic) and their degree of success.
Immune testing IVF after IUI didn’t work Conservative approach to decrease potential of hyper stimulation of ovaries. Successful first attempt
Describe your experience with your nurse at IVFMD - Miami (Prelude Network clinic). (Assigned nurse: Yosie Diaz )
The nurses and all staff are awesome
Describe your experience with IVFMD - Miami (Prelude Network clinic).
Great clinic... clean, professional, modern. The nurses are very sweet and they perform IUIs if needed because doctors may be busy with retrieval’s or transfers. They always have a nurse or RE on call 24 hours daily
Describe the costs associated with your care under Kimberly Thompson at IVFMD - Miami (Prelude Network clinic).
Insurance for visits and IUIs IVF was out of pocket
Describe Kimberly Thompson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD - Miami (Prelude Network clinic).
Na
10
Doctor
Kimberly Thompson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD - Miami (Prelude Network clinic)
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 35 - 36
Income $50K - $99K
2nd of 2 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She's the best. Extremely detailed. She will sit down and explain everything for hours step by step....Shes my second doctor. We are in process of transferring my embryos from my previous doctor. So after the initial consultation and all the followup testing she's done have been amazing. She is extremely detailed and excellent communicator.... i was assigned dr. thompson and her staff which was the best choice for me.
the entire IVF MD staff are all amazing. i was assigned dr. thompson and her staff which was the best choice for me. its easy to communicate with anyone in the office whether its for an appointment or results.... I haven't paid for my frozen embryo transfer yet but about $2k in the testing and initial appointments.... We are in process of transferring my embryos from my previous doctor. So after the initial consultation and all the followup testing she's done have been amazing. She is extremely detailed and excellent communicator.
How was your experience with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
Shes my second doctor. We are in process of transferring my embryos from my previous doctor. So after the initial consultation and all the followup testing she's done have been amazing. She is extremely detailed and excellent communicator.
What's one piece of advice would you give a prospective patient of Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
with anything, interview more than one doctor. trust your gut. To me dr thompson is the best doctor for me. she's treats you like a human and compassion for the process.
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD - Miami (Prelude Network clinic)?
She's the best. Extremely detailed. She will sit down and explain everything for hours step by step.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD - Miami (Prelude Network clinic) and their degree of success.
doing one frozen embryo transfer in november
Describe your experience with your nurse at IVFMD - Miami (Prelude Network clinic). (Assigned nurse: vanessa)
the entire IVF MD staff is amazing. not one problem.
Describe your experience with IVFMD - Miami (Prelude Network clinic).
the entire IVF MD staff are all amazing. i was assigned dr. thompson and her staff which was the best choice for me. its easy to communicate with anyone in the office whether its for an appointment or results.
Describe the costs associated with your care under Kimberly Thompson at IVFMD - Miami (Prelude Network clinic).
I haven't paid for my frozen embryo transfer yet but about $2k in the testing and initial appointments.
Describe Kimberly Thompson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD - Miami (Prelude Network clinic).
i am choosing 2 embryos
10
Doctor
Kimberly Thompson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Adaptability
2 of 5
10
Clinic
IVFMD - Miami (Prelude Network clinic)
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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