Rated 9.7
Strongly recommend: 94%Neutral: 4%Don't recommend: 2%9.7
94% strongly recommend
27 reviews
Humanity
9.4
9.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7
7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
6
6
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Virginia
Residency
U. of Virginia
Fellowship
Beth Israel Boston

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Laura Smith works at

Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Rated 9.3
Strongly recommend: 83%Neutral: 11%Don't recommend: 6%9.3

Explore Clinic
Charlottesville
4100 Olympia Circle, Suite 201
Charlottesville, VA 22911

27 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
10
NPS
10
Age 33 - 35
1 Fertility Medications
Endometriosis
Recurrent Pregnancy Loss
European
Income $50K - $99K
3rd of 3 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
After 11 years of unexplained infertility Dr. Smith took the time to look at my records and listen to me. After my first visit she suspected endometriosis....She did my surgery less than a month later and sure enough I have moderate endometriosis.... She spotted my thyroid issue in my first visit from my prior records I brought. I had only been diagnosed a few months prior but my records indicated it was an issue for over 10 years. She also diagnosed my endometriosis and peformed surgery for it.
I favor Dr. Smith in the practice. I feel she understands me best. They [RMSC] are not pushy like other clinics who told me I needed IVF to get pregnant. They look for all possible issues and treat at a rate you are comfortable with. I chose endometriosis surgery and that helped me get pregnant naturally when another clinic told me IF I had that surgery wouldn't matter.... Ultrasound during treatment not covered by insurance were $175
How was your experience with Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Smith is amazing! She spotted my thyroid issue in my first visit from my prior records I brought. I had only been diagnosed a few months prior but my records indicated it was an issue for over 10 years. She also diagnosed my endometriosis and peformed surgery for it. That was also missed/ignored by 2 other clinics. She has called me personally multiples times to discuss my plan.
What's one piece of advice would you give a prospective patient of Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Make an appt ASAP! She is amazing.
During treatment, were you treated like a number or a human with Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
After 11 years of unexplained infertility Dr. Smith took the time to look at my records and listen to me. After my first visit she suspected endometriosis. The doctors I saw in the past would blow me off when I brought this up. She did my surgery less than a month later and sure enough I have moderate endometriosis. I have gotten pregnant twice since then but unfortunately both resulted in MMC. She has been wondeful in working with me to find the cause.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I favor Dr. Smith in the practice. I feel she understands me best. They are not pushy like other clinics who told me I needed IVF to get pregnant. They look for all possible issues and treat at a rate you are comfortable with. I chose endometriosis surgery and that helped me get pregnant naturally when another clinic told me IF I had that surgery wouldn't matter.
Describe the costs associated with your care under Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Ultrasound during treatment not covered by insurance were $175
10
Doctor
Laura Smith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 37 - 38
Tubal Blockage
Income $0 - $49K
1st of 3 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Laura Smith] was the nicest doctor. She explained everything in details. She helped you out anyway she can. Every time I went to see her she was always upfront about everything. I would definitely recommend her...She would ask if you had questions and she would get you an answer...I had a dye test done twice and I found out that I have a blocked tube. Which I was wondering and glad I found out. I also did the injection shots and medicine.
They [the nurses at Reproductive Medicine and Surgery Center of Virginia] definitely explained out everything to you. Even when you called about a question they walked you step by step. Excellent...I don’t have any weaknesses. Everything there was good. I have no complaints at all. Everyone went out there way to help you out no matter what. I would recommend this place to anyone and doctors as well....[Dr. Laura Smith] was the nicest doctor. She explained everything in details. She helped you out anyway she can. Every time I went to see her she was always upfront about everything. I would definitely recommend her...She would ask if you had questions and she would get you an answer...I had a dye test done twice and I found out that I have a blocked tube. Which I was wondering and glad I found out. I also did the injection shots and medicine.
How was your experience with Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
I loved Dr.Smith! I really liked her a lot. She explained everything in details. She would ask if you had questions and she would get you an answer. The nurses are awesome as well. All the staff are nice. I just wished they would do later appointments for different things.
What's one piece of advice would you give a prospective patient of Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
That she definitely knows what’s best for you in going through whatever treat you need.
During treatment, were you treated like a number or a human with Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Laura Smith, was the nicest doctor. She explained everything in details. She helped you out anyway she can. Every time I went to see her she was always upfront about everything. I would definitely recommend her.
Describe the protocols Laura Smith used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
I had a dye test done twice and I found out that I have a blocked tube. Which I was wondering and glad I found out. I also did the injection shots and medicine.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
They definitely explained out everything to you. Even when you called about a question they walked you step by step. Excellent
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Everything was well explained, I don’t have any weaknesses. Everything there was good. I have no complaints at all. Everyone went out there way to help you out no matter what. I would recommend this place to anyone and doctors as well.
Describe the costs associated with your care under Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
My insurance wouldn’t cover INF so that why I haven’t went through anymore
10
Doctor
Laura Smith
NPS
Humanity
5 of 5
Communication
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5