Lauren Murphy

Boston IVF

Rated 9.5
Strongly recommend: 84%Neutral: 11%Don't recommend: 5%9.5
84% strongly recommend
5 reviews
Humanity
9.9
9.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.9
9.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6
6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.4
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
University of Connecticut
Residency
New York Presbyterian Hospital/Weill-Cornell
Fellowship
Beth Israel Deaconess Medical Center, Harvard Medical School, and Boston IVF

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Lauren Murphy works in 1 office at

Boston IVF
Rated 8.3
Strongly recommend: 65%Neutral: 18%Don't recommend: 17%8.3

Explore Clinic
Brookline Fertility Center
824 Boylston Street Ste 100A
Chestnut Hill, MA 02467

5 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, 53 Eggs Frozen
NPS
10
NPS
9
Age 39 - 41
2 Egg Freezing
European
Income $200K - $499K
1st of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Murphy is fantastic and I would highly recommend her to anyone looking for a fertility doctor. She was patient, kind, and thoroughly explained my options and associated risks. I was so grateful to have found such a great fertility doctor. After I moved to a different state and consequently had to proceed with a different fertility clinic, I set up a consultation with Dr. Murphy as a second opinion because I valued her expertise so much. I trusted her so much that I couldn't imagine proceeding with my FET without her weighing in!
The [Boston IVF] clinic was pretty disorganized. I had to be pretty aggressive about calling and following up to push things forward. I'm not sure if that was the nurses or the administration, though. Once I was there for blood draws and other exams, the nurses were all very competent and nice...The communication and coordination around my egg freezing cycles was not the best. One has to really advocate for themselves and be aggressive about calling and following up. But, the patient care by the doctors and nurses was really fantastic.
How was your experience with Lauren Murphy at Boston IVF?
Dr. Murphy is fantastic and I would highly recommend her to anyone looking for a fertility doctor. She was patient, kind, and thoroughly explained my options and associated risks. I was so grateful to have found such a great fertility doctor. After I moved to a different state and consequently had to proceed with a different fertility clinic, I set up a consultation with Dr. Murphy as a second opinion because I valued her expertise so much. I trusted her so much that I couldn't imagine proceeding with my FET without her weighing in!
During treatment, were you treated like a number or a human with Lauren Murphy at Boston IVF?
Dr. Murphy was incredibly patient and thorough in explaining my options to me. She was really great at listening to what my personal goals were and adjusting the plan to maximize my goals. I really felt like she applied her expertise to my personal situation, which I really appreciated.
Describe the protocols Lauren Murphy used in your cycles at Boston IVF and their degree of success.
I did two egg retrievals (for freezing) with Dr. Murphy. Because of my age (39 at the time), I think we had to be pretty aggressive about medications and monitor pretty closely. My results were amazing, though, retrieving over 60 eggs in those two cycles. So, whatever she did certainly worked. A couple years later, we turned those eggs into embryos, did PGT-A testing and ended up with 8 beautiful, healthy embryos. Given my age, I really needed to mitigate the chances of miscarriage, so I don't at all regret doing the PGT-A testing. I also consulted with her about what kind of frozen embryo cycle to go with, not getting much clarity from my new fertility doctor (I had moved to a new state). We discussed my options and preferences and she recommended a natural cycle. I went with that natural cycle and am now pregnant.
Describe your experience with the nursing staff at Boston IVF.
The clinic was pretty disorganized. I had to be pretty aggressive about calling and following up to push things forward. I'm not sure if that was the nurses or the administration, though. Once I was there for blood draws and other exams, the nurses were all very competent and nice.
Describe your experience with Boston IVF.
The communication and coordination around my egg freezing cycles was not the best. One has to really advocate for themselves and be aggressive about calling and following up. But, the patient care by the doctors and nurses was really fantastic.
Describe the costs associated with your care under Lauren Murphy at Boston IVF.
I was very lucky because I had Google insurance that covered most of my egg freezing costs.
Describe Lauren Murphy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
Given my age and the fact that we did the PGT-A testing, both Dr Murphy and my new fertility doctor recommended a single embryo transfer. Both doctors were pretty clear on this being the healthiest choice for me.
What specific things went wrong at Boston IVF?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Boston IVF.
Both of my egg freezing cycles were done under particular time crunches and in both cases I was almost unable to do the cycles due to administrative problems. For the first one, it took a lot of phone calls and coordination to make sure I could do the egg freezing before my insurance ran out. I'm quite certain it wouldn't have happened if I hadn't constantly called and reminded and nagged. For the second cycle, I was no longer living in Boston, but arranged to come to town for the cycle. I coordinated and confirmed everything and then once I arrived in Boston, was told that it hadn't been set up and I wouldn't be able to do the cycle that month. Luckily, with quite a bit of persistence on my part, I was able to get everything back on track. These were just some of the bigger coordination events. Both cycles were peppered with smaller coordination and communication problems.
10
Doctor
Lauren Murphy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Unknown Success
NPS
10
NPS
9
Age 29 - 32
5 IUI
1 IVF
Unexplained
Middle Eastern
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Murphy is exceptionally empathetic and extremely knowledgeable. She answers all our statistical questions thoroughly...she offered her recommendations on next steps but created plenty of space for us to talk through possible alternative options. Even when I wasn't able to speak to her directly, I could tell her whole team was in close communication...Sometimes, I would email Dr. Murphy a question, and receive a call from the nursing team a few hours later to answer my question. Other times, she'd reply directly...
Multiple locations of the clinic [Boston IVF] was great. The operations were pretty fluid. Sometimes it was difficult to get the time for an appointment I needed. But most of the time it worked out....They [nurses] always called back within the same day...Even when I wasn't able to speak to her [Dr. Murphy] directly, I could tell her whole team was in close communication. I never needed to repeat myself to an RN. Sometimes, I would email Dr. Murphy a question, and receive a call from the nursing team a few hours later to answer my question. Other times, she'd reply directly.
How was your experience with Lauren Murphy at Boston IVF?
Dr. Murphy is exceptionally empathetic and extremely knowledgeable. She answers all our statistical questions thoroughly. She addressed our anxieties thoughtfully. And she offered her recommendations on next steps but created plenty of space for us to talk through possible alternative options. Even when I wasn't able to speak to her directly, I could tell her whole team was in close communication. I never needed to repeat myself to an RN. Sometimes, I would email Dr. Murphy a question, and receive a call from the nursing team a few hours later to answer my question. Other times, she'd reply directly. It always felt like she was rooting for us. She even called us at the end of her workday on a Friday evening after we miscarried to just talk to us and say sorry for the loss. It was unexpected and really heartwarming. It emphasized to us how she was our advocate and cheerleader in addition to being our doctor.
What's one piece of advice would you give a prospective patient of Lauren Murphy at Boston IVF?
Ask for what you need. Don't be afraid to ask any questions. Even if she's not there doing a procedure, she's always aware of her patients.
During treatment, were you treated like a number or a human with Lauren Murphy at Boston IVF?
Dr. Murphy always took the time to answer every single question I had even if it was for a possible future procedure we may end up not doing. She balanced giving us the clinical best practice alongside the mental health implications as well as took consideration to the financial piece. The biggest part though was how she addressed my husband equally. She honored both our needs throughout the process.
Describe the protocols Lauren Murphy used in your cycles at Boston IVF and their degree of success.
5 rounds of IUI, some unmedicated, some medicated. One full IVF round including a retrieval with all the related medication. Then 2 rounds of IVF natural cycles with trigger shot. One was a single embryo transfer and the second two embryos. Then a third double embryo transfer with full medication. Prior to the third IVF transfer, we did an endometrio biopsy and mock transfer cycle for additional tests.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Amanda, Hope, Jackie)
They always called back within the same day.
Describe your experience with Boston IVF.
Multiple locations of the clinic was great. The operations were pretty fluid. Sometimes it was difficult to get the time for an appointment I needed. But most of the time it worked out.
Describe Lauren Murphy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
We initially transferred one embryo, and then she was comfortable starting to transfer two embryos after that. The reasons felt clear primarily because we had been in this process for 2.5 years at that point.
10
Doctor
Lauren Murphy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
7
NPS
10
Age 25 - 26
1 IVF
Tubal Blockage
European
Income $0 - $49K
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
She [Dr. Murphy] is very informative. She answers every question you have with a straight answer. She doesn't give false hope and she will tell you what to expect. Even with only one failed round, I am very eager to start my next round with her as my doctor because this is not an 100% chance thing and with her as my doctor I feel like my odds increase!
Boston ivf is very clean, organized, and friendly. The office is warm and inviting. They support any kind of couples. The nurses and doctors are great with names and faces with all the people they see daily. ... Dr. Murphy suggested 1 embryo transfer because of my age and heath. ... I can't remember her name but she was the beta nurse, always called me early on the days I went in for ultrasounds. Always called me back within the hour if I had a question for her.
How was your experience with Lauren Murphy at Boston IVF?
She is very informative. She answers every question you have with a straight answer. She doesn't give false hope and she will tell you what to expect. Even with only one failed round, I am very eager to start my next round with her as my doctor because this is not an 100% chance thing and with her as my doctor I feel like my odds increase!
What's one piece of advice would you give a prospective patient of Lauren Murphy at Boston IVF?
Ask her any questions you have. She will always answer you.
During treatment, were you treated like a number or a human with Lauren Murphy at Boston IVF?
Dr. Murphy was very kind and always answered my questions even if I thought they were stupid questions. She made me feel like no question is stupid. She gave me everything I needed to know and didn't give me false hope.
Describe the protocols Lauren Murphy used in your cycles at Boston IVF and their degree of success.
In my cycle I used menopur, ganirelix, and follistim for my egg retrieval. I got 19 eggs, 8 were fertilized and 4 made it to day 5. 1 was transferred, 2 were frozen. I started progesterone the day after my egg retrieval until after my negative pregnancy test.
Describe your experience with your nurse at Boston IVF.
I can't remember her name but she was the beta nurse, always called me early on the days I went in for ultrasounds. Always called me back within the hour if I had a question for her.
Describe your experience with Boston IVF.
Boston ivf is very clean, organized, and friendly. The office is warm and inviting. They support any kind of couples. The nurses and doctors are great with names and faces with all the people they see daily.
Describe the costs associated with your care under Lauren Murphy at Boston IVF.
I reached my out of pocket maximum because of a surgery I had prior to starting ivf so I didn't have to pay much for ivf. My lifetime max is 25k and meds is 10k, I reached my med maximum very quickly but I paid nothing for almost all of the medications, except 1 that wasn't covered and my nurse got me a very good price.
Describe Lauren Murphy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
Dr. Murphy suggested 1 embryo transfer because of my age and heath.
7
Doctor
Lauren Murphy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 40
3 IVF
Diminished Ovarian Reserve
Unexplained
Income $50K - $99K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I started ivf at 40, at no point has Dr Murphy ever made me feel like having a baby is an unattainable goal for me. She is smart, well respected and one of the most genuine and compassionate docs I have ever had. I couldn’t imagine going through this with any other doc by my side...My biggest issue is a lack of mature eggs. Dr Murphy switched up my trigger to a double after my first retrieval only resulted in 2 mature eggs despite having 10 measurable follicles. The double (lupron and HCG) have definitely improved my outcomes.
Amy [nurse at Boston IVF] has been wonderful. I always feel like I’m talking to an extension of Dr Murphy when I talk to her. She returns my calls quickly and always has an answer ready for any of my questions...Many people say Boston IVF is like a “factory.” My experience has been the total opposite. I feel so well cared for. Even when I had my miscarriage, I had already been released to an OB but asked if BIVF would do my follow up care and they didn’t hesitate to take me back as a patient immediately despite that not being standard operating procedure. I will never regret my decision to go to this clinic!
How was your experience with Lauren Murphy at Boston IVF?
Dr Murphy is by far one of my favorite doctors. She is compassionate, honest and truly cares about her patients. Every nurse I have seen at varying clinic locations comments on her incredible bedside manner. I started ivf at 40, at no point has Dr Murphy ever made me feel like having a baby is an unattainable goal for me. She is smart, well respected and one of the most genuine and compassionate docs I have ever had. I couldn’t imagine going through this with any other doc by my side.
What's one piece of advice would you give a prospective patient of Lauren Murphy at Boston IVF?
She is only in the South Shore office one day a week so appointments can be hard but I have found her main office in Brookline to not be a challenge at all!
During treatment, were you treated like a number or a human with Lauren Murphy at Boston IVF?
Dr. Murphy truly cares about her patients. She has celebrated our successes and grieved our failures right along with us.
Describe the protocols Lauren Murphy used in your cycles at Boston IVF and their degree of success.
I have been using Menopur, Gonal and Cetrotide. My biggest issue is a lack of mature eggs. Dr Murphy switched up my trigger to a double after my first retrieval only resulted in 2 mature eggs despite having 10 measurable follicles. The double (lupron and HCG) have definitely improved my outcomes.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Amy M)
Amy has been wonderful. I always feel like I’m talking to an extension of Dr Murphy when I talk to her. She returns my calls quickly and always has an answer ready for any of my questions.
Describe your experience with Boston IVF.
Many people say Boston IVF is like a “factory.” My experience has been the total opposite. I feel so well cared for. Even when I had my miscarriage, I had already been released to an OB but asked if BIVF would do my follow up care and they didn’t hesitate to take me back as a patient immediately despite that not being standard operating procedure. I will never regret my decision to go to this clinic!
Describe the costs associated with your care under Lauren Murphy at Boston IVF.
I have been very fortunate to have good insurance. Just wish I could afford PGS!
10
Doctor
Lauren Murphy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Boston IVF
South Shore (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2019 - 2020, Unsuccessful
NPS
6
NPS
7
Age 38 - 39
1 Fertility Medications
PCOS
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Professor
2nd of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
Dr Murphy forgot repeatedly what had happened in my history (she forgot about my chromosomally normal pregnancies, about a chemical pregnancy, about the fact that she prescribed and that I took letrozole for one cycle) ... Make sure to understand your own course; she is not reliable ...
Boston IVF is an older office with not a lot of space, but they are efficient and the office and nursing staff are very nice. This was convenient for me and covered by my insurance, so that was good. Parking is expensive. ... The majority of cost was picked up by my insurance; anything that would not be was discussed in advance.
How was your experience with Lauren Murphy at Boston IVF?
Dr Murphy forgot repeatedly what had happened in my history (she forgot about my chromosomally normal pregnancies, about a chemical pregnancy, about the fact that she prescribed and that I took letrozole for one cycle)
What's one piece of advice would you give a prospective patient of Lauren Murphy at Boston IVF?
Make sure to understand your own course; she is not reliable
Describe your experience with Boston IVF.
Boston IVF is an older office with not a lot of space, but they are efficient and the office and nursing staff are very nice. This was convenient for me and covered by my insurance, so that was good. Parking is expensive.
Describe the costs associated with your care under Lauren Murphy at Boston IVF.
The majority of cost was picked up by my insurance; anything that would not be was discussed in advance.
What specific things went wrong at Boston IVF?
  • Lost results
  • Provided conflicting information
6
Doctor
Lauren Murphy
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
7
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5