Lauren Sundheimer

Kindbody - Los Angeles

Rated 9.3
Strongly recommend: 77%Neutral: 23%9.3
77% strongly recommend
11 reviews
Humanity
9.5
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7
7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
9
Excellent
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of California
Residency
UCLA Medical Center
Fellowship
UCLA and Cedars-Sinai Medical Center

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Lauren Sundheimer works in 2 offices at

Kindbody - Los Angeles
Rated 8.9
Strongly recommend: 83%Neutral: 10%Don't recommend: 8%8.9

Explore Clinic
Century City
10250 Santa Monica Blvd
Los Angeles, CA 90067
Newport Beach
4321 Birch Street
Newport Beach, CA 92660

11 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
7
NPS
7
Age 36
PCOS
Unexplained
Income $100K - $199K
Graphic Designer
1st of 3 Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Sundheimer was candid about the success rates of both, advising additional lab tests for a more informed decision-making process....confirmation of PCOS and a genetic disorder diagnosis...[her] methodical and comprehensive approach reassured us that we are on the right path
KindBody has several notable strengths...upfront cost transparency...convenience of their online portal...offers valuable online resources, such as detailed medication guides, instructional content on administering treatments, and weekly Zoom support group meetings...challenge is the frequency of direct consultations with the doctor
How was your experience with Lauren Sundheimer at Kindbody - Los Angeles?
My husband and I had our first consultation with Dr. Sundheimer via Zoom, as KindBody conducts initial consultations virtually. The half-hour appointment allowed us to discuss our history and concerns in detail. We had already undergone some lab tests and were considering IVF or IUI options. Dr. Sundheimer was candid about the success rates of both, advising additional lab tests for a more informed decision-making process. While we uploaded our previous tests, some were outdated, necessitating new tests through KindBody. Despite the extra cost and effort, these tests provided a comprehensive understanding of our situation. Remarkably, after six years of exploratory tests with our primary care physicians, KindBody’s thorough approach led to the confirmation of PCOS and a genetic disorder diagnosis. This revelation offered us more insight into our condition than we had received from any other medical consultations. Dr. Sundheimer’s methodical and comprehensive approach reassured us that we are on the right path. While we haven’t yet met Dr. Sundheimer in person, KindBody’s online portal facilitates ongoing communication. This feature allows us to reach out to her with questions at any time, enhancing our comfort and confidence in the process. Our follow-up appointment was conducted by her Nurse Practitioner, who impressed us with their knowledge and personable demeanor. However, interacting with multiple staff members across KindBody’s nationwide network sometimes creates confusion. Distinguishing between administrative personnel and the team of care professionals directly involved in our case can be challenging. Despite this, the overall experience remains positive, and we appreciate the accessibility and support provided by KindBody's diverse team.
What's one piece of advice would you give a prospective patient of Lauren Sundheimer at Kindbody - Los Angeles?
If I were to offer one piece of advice for a prospective patient of Dr. Lauren Sundheimer, it would be: Be Open and Prepared for Your Consultation: Dr. Sundheimer is known for her thorough and candid approach. To make the most of your consultation, come prepared with your medical history, any relevant lab tests, and a list of questions or concerns you have. Being open and honest about your medical background and treatment goals allows Dr. Sundheimer to provide the most personalized and effective care. Additionally, her straightforwardness in discussing treatment options, including success rates and necessary procedures, requires patients to be prepared for clear, sometimes direct, medical advice. Embrace this as an opportunity to gain a comprehensive understanding of your condition and the potential treatment paths available to you.
During treatment, were you treated like a number or a human with Lauren Sundheimer at Kindbody - Los Angeles?
Every visit to the office for lab work was a comforting experience, thanks to the staff's warm and welcoming demeanor. Their genuine kindness shone through, making me feel not just a patient, but a valued individual. My husband and niece, who occasionally accompanied me, were also greeted with the same warmth and inclusivity. This personal touch was immensely reassuring, especially before undergoing procedures. A particularly touching moment was during an ultrasound, when a nurse’s empathetic conversation brought me to tears. Her words of comfort resonated deeply, offering a sense of understanding and solace that was rare in my infertility journey. It was a relief to find others who empathized with the emotional ups and downs I was experiencing. Overall, the staff's compassionate approach not only eased my visits but also left a lasting, positive impact on my journey.
Describe the protocols Lauren Sundheimer used in your cycles at Kindbody - Los Angeles and their degree of success.
My treatment strategy is not yet final. I am undergoing this process right now.
Describe your experience with the nursing staff at Kindbody - Los Angeles.
The nursing staff at the clinic were exceptional in their kindness and personability. Their comforting presence was especially noticeable during my ultrasound and saline tests. They consistently communicated throughout each procedure, attentively checking on my comfort and doing everything possible to ensure I felt at ease. Furthermore, their support extended beyond medical care. During blood tests, they were instrumental in coordinating with my primary health insurance, significantly helping to reduce my expenses. Each visit was made more pleasant because of the nursing staff's warmth and professionalism, making me actually look forward to my appointments.
Describe your experience with Kindbody - Los Angeles.
Working with KindBody has several notable strengths. First and foremost is their upfront cost transparency. Their website clearly details the prices for various procedures and packages, allowing me to effectively plan and budget during my initial research. Additionally, the convenience of their online portal is a significant advantage. It consolidates essential information, including lab results, communication with healthcare professionals, fertility plan overviews, and billing, all in one accessible location. This feature has been instrumental in keeping my medical journey organized. Furthermore, KindBody offers valuable online resources, such as detailed medication guides, instructional content on administering treatments, and weekly Zoom support group meetings. These resources have been a great comfort, particularly during moments when I needed to share and vent my frustrations with others who understand my journey. However, there are areas where KindBody could improve. One challenge is the frequency of direct consultations with the doctor, especially in the early stages. As I haven’t started my procedure yet, most of my interactions have been through the portal. While convenient for some, this may be less ideal for those who prefer face-to-face interactions. Additionally, the communication with various staff members through the portal can sometimes be confusing, particularly in distinguishing administrative staff from nurses on my care team. A clearer indication of staff roles within the portal would be beneficial. For new patients, I recommend vigilance in tracking communications and seeking clarifications on pricing, procedures, and lab work. Ensuring you have written records can be crucial for avoiding misunderstandings later on.
Describe the costs associated with your care under Lauren Sundheimer at Kindbody - Los Angeles.
KindBody's IVF package is $15,800. Additional services such as medications, storage fees, freezing, etc. cost extra. Their embryo PGT testing is roughly $3,300. Initial lab work can go up to $2,000+. KindBody has a Black Friday deal for 15% off IVF package, but certain agreements apply, and I'm not sure how often they run these.
Describe Lauren Sundheimer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Los Angeles.
I have not yet had this conversation with Dr. S.
7
Doctor
Lauren Sundheimer
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
7
Clinic
Kindbody - Los Angeles
Newport Beach
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 36
1 IUI
4 IVF
4 Embryo Freezing
Diminished Ovarian Reserve
Poor Egg Quality
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sundheimer is amazing as a physician. She is knowledgeable and passionate. She has probably figured me out in terms of my plans during IVF. She has been hands on and highly involved during this whole process. And things get done very quickly. She’s super awesome and cool to talk to and she has great bedside manners. She has an amazing story of her motivation for helping people going through infertility. I look for not only the credentials, but the passion. Dealing with me and my emotions and worry through the process, I felt at ease talking with her and her team. Communication is important and Dr. Sundheimer has been stellar. Really love her enthusiasm and reminders of even the “little wins”.
The [Kindbody - Los Angeles] staff are fantastic, so friendly and nice from phlebotomy to front desk to sonographers and nurse and every doc is amazing...great with after hours line and text! The portal keeps everything up to date with resources, test/lab results, chats, billing, etc. the clinics are so chic and inviting even for procedures...I am a fan of the communication - it’s in person, on zoom, on the phone, and portal messaging.
How was your experience with Lauren Sundheimer at Kindbody - Los Angeles?
Dr. Sundheimer is amazing as a physician. She is knowledgeable and passionate. She has probably figured me out in terms of my plans during IVF. She has been hands on and highly involved during this whole process. And things get done very quickly. She’s super awesome and cool to talk to and she has great bedside manners. She has an amazing story of her motivation for helping people going through infertility. I look for not only the credentials, but the passion. Dealing with me and my emotions and worry through the process, I felt at ease talking with her and her team. Communication is important and Dr. Sundheimer has been stellar. Really love her enthusiasm and reminders of even the “little wins”.
What's one piece of advice would you give a prospective patient of Lauren Sundheimer at Kindbody - Los Angeles?
Everyone coming in should come up with a plan A and B of what they want like goals (how many children, gender, age to have children etc). Dr. Sundheimer works with you in those goals and give some stats to expect. She is also open and does not just give you a one way answer or just the plan. Instead, she will ask you your thoughts and what route you want to do.
During treatment, were you treated like a number or a human with Lauren Sundheimer at Kindbody - Los Angeles?
Dr. Sundheimer had checked in often, and even calling and zooming. She sent me messages in the portal right after retrievals and I can just tell she cares. Shoutout to her colleagues and team because it’s been amazing. One of the best healthcare I have had!
Describe the protocols Lauren Sundheimer used in your cycles at Kindbody - Los Angeles and their degree of success.
IUI - standard I think, clomid PO and then Ovidrel trigger. Negative pregnancy. IVF egg retrieval #1: Menopur and Follistim for stimulation, Novarel and Lupron to trigger -6 eggs, 4 fertilized, 2 genetically great embryos. Egg retrieval #2: same but add on Omnitrope for egg quality (added a bunch of supplements: CoQ10 (taking ubiquinol) 600 mg daily. 7 eggs, 5 fertilized, 2 embryos that had genetic abnormalities. Egg retrieval #3: same as #2, added additional Ganirelix for twice a day since cycle ran longer - added magnesium threonate supplement on own. 7 eggs and 5 fertilized, 3 embryos - one euploid, two aneuploid. Cabergoline - for potential OHSS because estradiol levels went above 4k. Egg retrieval #4: same as #3, and cycle ran even longer, added NAD+ supplement recommended by Dr. Sundheimer. Just had egg retrieval - 11 eggs, 8 successful fertilization pending PGT-A.
Describe your experience with your nurse at Kindbody - Los Angeles. (Assigned nurse: Aphril )
First, amazing staff as a whole including after hours. On occasion communicated with Sally, main nurse is Aphril. Superb care. You can tell they care and thankful they gave me my Ganirelix injections and Aphril is so on top of communicating my plans and instructions are clear. When she sent on vacation, I honestly was so glad when she came back because she knows my history and works well with her team and Dr. Sundheimer. She sounds compassionate and very easy to talk to and feels comfortable to ask questions. She earned a raise!!
Describe your experience with Kindbody - Los Angeles.
I am a fan of the communication - it’s in person, on zoom, on the phone, and portal messaging. Also great with after hours line and text! The portal keeps everything up to date with resources, test/lab results, chats, billing, etc. the clinics are so chic and inviting even for procedures. The staff are fantastic, so friendly and nice from phlebotomy to front desk to sonographers and nurse and every doc is amazing! They are top notch experts based on my research of their backgrounds. But they are so humble and are professional while having on chic clothing. The distances can be far but it’s our choice as patients. Weakness: not within my health plan but I still chose them because other places didn’t seem a good fit. They do packages which is nice and I hear very comparable to other places. I see all their videos on YouTube and are have tik tok etc. They care to bring awareness and knowledge. Also omg the support groups are excellent with Tonya Woods. I needed this during the whole process and it’s included! I’m sure I am forgetting as I review but will add more later. The nature of IVF is complicated. Good communication and coordination is key. Oh and they have two specialty pharmacies that work well for me. MDR IS THE BEST :)
Describe the costs associated with your care under Lauren Sundheimer at Kindbody - Los Angeles.
Prob $100k but I have loans
Describe Lauren Sundheimer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Los Angeles.
I think single is preference
10
Doctor
Lauren Sundheimer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Los Angeles
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, 30 Eggs Frozen
NPS
10
NPS
10
Age 32
1 Egg Freezing
Latinx
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sundheimer made me feel so at ease throughout my egg retrieval journey. She was very clear in explaining to me the procedure, the process leading up to the procedure, and any additional questions I have around fertility...From the initial consultation to every follow up appointment pre and post procedure, I had the opportunity to talk to her one on one..
All the nursing staff [of CCRM OC] were very kind and patient. There were a lot of nurses and so there is someone always on hand to answer questions whether in the office or via phone/email...There was little wait time before appointments which is helpful if you're coming in mid day. One area of improvement would be for the staff to send reminder emails/texts for appointments since you do end up having many
How was your experience with Lauren Sundheimer at CCRM Newport Beach?
Dr. Sundheimer made me feel so at ease throughout my egg retrieval journey. She was very clear in explaining to me the procedure, the process leading up to the procedure, and any additional questions I have around fertility. She is very kind and patient, especially when fertility in general can be a difficult subject to navigate. I am really happy I did my procedure with Dr. Sundheimer and would recommend everyone to go to her.
What's one piece of advice would you give a prospective patient of Lauren Sundheimer at CCRM Newport Beach?
Come in with an open mind and be flexible about your fertility journey. With any major medical procedure, there can always be changes just because of how our bodies react to different medications or just general timing. Dr. Sundheimer is there to guide you throughout the process so don't be worried.
During treatment, were you treated like a number or a human with Lauren Sundheimer at CCRM Newport Beach?
Dr. Sundheimer took the time to meet with me every step of the process. From the initial consultation to every follow up appointment pre and post procedure, I had the opportunity to talk to her one on one. She always answered all of my questions and even personally called me to deliver test results when applicable. She is an amazing doctor and I would highly recommend any potential patients to her.
Describe your experience with the nursing staff at CCRM Newport Beach.
All the nursing staff were very kind and patient. There were a lot of nurses and so there is someone always on hand to answer questions whether in the office or via phone/email. I felt very taken care of and feel very fortunate to have the staff by my side during my procedure.
Describe your experience with CCRM Newport Beach.
Overall, I have nothing but great things to say about the clinic. Staff was kind, professional, quick to respond. There was little wait time before appointments which is helpful if you're coming in mid day. One area of improvement would be for the staff to send reminder emails/texts for appointments since you do end up having many. But beyond that my overall experience was great.
Describe the costs associated with your care under Lauren Sundheimer at CCRM Newport Beach.
I had insurance through progyny. That being said my service was ~$2k.
10
Doctor
Lauren Sundheimer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CCRM Newport Beach
CCRM OC - Jamboree Rd
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, 9 Eggs Frozen
NPS
10
NPS
10
Age 34
1 Egg Freezing
Diminished Ovarian Reserve
European
Income $100K - $199K
Teacher
2nd of 2 Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
When I had my consult with Dr Sundheimer I was very nervous. She really took the time with me to understand my results and what I should do to preserve my fertility. I had unexpected news that my reserve was low, and decided after talking with Dr Sundheimer to go forward with egg freezing. She always gave me updates throughout the entire process and made me feel very cared for. She was easy to talk to even with something that is so personal.She [Dr. Sundheimer] even retrieved a couple more [eggs] than anticipated. I was very happy about that...She always took the time to explain things to me in terms that I could understand...
The Torrance office [of Southern California Reproductive Center] is very personable...She [nurse] was very quick to get back to my questions (by both phone or email) or other needs. She was friendly at every visit and was easy to communicate with throughout this process. She gave me timely updates on what I would need to continue with my egg freezing cycle...Both Dr Sundheimer and her nurse take the time to get to know you and explain things in detail. I felt very comfortable at each visit and there was little to no wait time as well.
How was your experience with Lauren Sundheimer at Southern California Reproductive Center?
When I had my consult with Dr Sundheimer I was very nervous. She really took the time with me to understand my results and what I should do to preserve my fertility. I had unexpected news that my reserve was low, and decided after talking with Dr Sundheimer to go forward with egg freezing. She always gave me updates throughout the entire process and made me feel very cared for. She was easy to talk to even with something that is so personal.
What's one piece of advice would you give a prospective patient of Lauren Sundheimer at Southern California Reproductive Center?
Don't hesitate to call with any questions or concerns, she will always reach out and explain things to you.
During treatment, were you treated like a number or a human with Lauren Sundheimer at Southern California Reproductive Center?
She always took the time to explain things to me in terms that I could understand. The Torrance office is very personable.
Describe the protocols Lauren Sundheimer used in your cycles at Southern California Reproductive Center and their degree of success.
Dr Sundheimer had me on birth control pills to start for only a short period of time. Then I took injection medication to help my follicles grow into mature eggs. I took these injections for 12 days and then I had my eggs retrieved. She even retrieved a couple more than anticipated. I was very happy about that.
Describe your experience with your nurse at Southern California Reproductive Center. (Assigned nurse: Chrystie)
She was very quick to get back to my questions (by both phone or email) or other needs. She was friendly at every visit and was easy to communicate with throughout this process. She gave me timely updates on what I would need to continue with my egg freezing cycle.
Describe your experience with Southern California Reproductive Center.
The Torrance location is very personable. Both Dr Sundheimer and her nurse take the time to get to know you and explain things in detail. I felt very comfortable at each visit and there was little to no wait time as well.
10
Doctor
Lauren Sundheimer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Southern California Reproductive Center
Beverly Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022 - 2024, Successful
NPS
10
NPS
10
Age 38 - 40
Income $200K - $499K
Entrepreneur
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Sundheimer is warm and welcoming and explains the whole situation to you. She’s so comforting and makes you feel like family...make you feel at home and comfortable in the whole process...daughter now is almost 1 and I’m pregnant with my baby boy (10 weeks), both by the help of Dr Sundheimer
I think this clinic [Kindbody - Los Angeles] is one of the best clinics around. They have a very structured process and are very well put together. They have a great team and everyone is well educated and good at what they do...Her staff is very friendly and knowledgable! I had a great experience with them all
How was your experience with Lauren Sundheimer at Kindbody - Los Angeles?
I loved working with Dr Sundheimer and her team! My daughter now is almost 1 and I’m pregnant with my baby boy (10 weeks), both by the help of Dr Sundheimer. Her and her team make you feel at home and comfortable in the whole process and explain things thoroughly. I will miss going to see them since now I’ve graduated. They do an amazing job and I have already recommended Dr Sundheimer to a couple friends and they are happy as well!
What's one piece of advice would you give a prospective patient of Lauren Sundheimer at Kindbody - Los Angeles?
Go to her and trust the process
During treatment, were you treated like a number or a human with Lauren Sundheimer at Kindbody - Los Angeles?
Dr Sundheimer is warm and welcoming and explains the whole situation to you. She’s so comforting and makes you feel like family.
Describe your experience with the nursing staff at Kindbody - Los Angeles.
Her staff is very friendly and knowledgable! I had a great experience with them all
Describe your experience with Kindbody - Los Angeles.
I think this clinic is one of the best clinics around. They have a very structured process and are very well put together. They have a great team and everyone is well educated and good at what they do.
10
Doctor
Lauren Sundheimer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Los Angeles
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 44 - 45
Male Factor
PCOS
European
Income $200K - $499K
Consultant
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Sundheimer is very sweet, kind, and positive. I always knew what was coming next and had she gave me lots of hope. She expressed empathy very sincerely and I felt like we were in this together. It was very easy to relate to her...We all agreed eSET was best for my situation... was very willing to explain things as scientifically or as layperson as I wanted. Often times we'd go over the same question in several different ways. She was patient and kind. She seemed genuinely excited when I got pregnant, and was very kind to follow up with me when I delivered.
Christy [nurse at Southern California Reproductive Center] was very bubbly and friendly and clearly knew her stuff!...The Torrance office is quite small and personal. There is plenty of parking and it feels very cozy. The Beverly Hills lab and surgery center is a well oiled machine! They clearly take pride in what they do...Dr. Sundheimer was very willing to explain things as scientifically or as layperson as I wanted. Often times we'd go over the same question in several different ways. She was patient and kind. She seemed genuinely excited when I got pregnant, and was very kind to follow up with me when I delivered.
How was your experience with Lauren Sundheimer at Southern California Reproductive Center?
Dr. Sundheimer is very sweet, kind, and positive. I always knew what was coming next and had she gave me lots of hope. She expressed empathy very sincerely and I felt like we were in this together. It was very easy to relate to her.
What's one piece of advice would you give a prospective patient of Lauren Sundheimer at Southern California Reproductive Center?
Feel free to ask questions!
During treatment, were you treated like a number or a human with Lauren Sundheimer at Southern California Reproductive Center?
Dr. Sundheimer was very willing to explain things as scientifically or as layperson as I wanted. Often times we'd go over the same question in several different ways. She was patient and kind. She seemed genuinely excited when I got pregnant, and was very kind to follow up with me when I delivered.
Describe the protocols Lauren Sundheimer used in your cycles at Southern California Reproductive Center and their degree of success.
It was a bit ago, now.
Describe your experience with your nurse at Southern California Reproductive Center. (Assigned nurse: Christy)
Christy was very bubbly and friendly and clearly knew her stuff!
Describe your experience with Southern California Reproductive Center.
The Torrance office is quite small and personal. There is plenty of parking and it feels very cozy. The Beverly Hills lab and surgery center is a well oiled machine! They clearly take pride in what they do.
Describe the costs associated with your care under Lauren Sundheimer at Southern California Reproductive Center.
It was in line with my expectations of IVF
Describe Lauren Sundheimer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Southern California Reproductive Center.
We all agreed eSET was best for my situation
10
Doctor
Lauren Sundheimer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Southern California Reproductive Center
Beverly Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Unknown Success
NPS
10
NPS
10
Age 37 - 38
2 Egg Freezing
Diminished Ovarian Reserve
European
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
I went through 2 cycles with Dr. Sundheimer. Dr. S is very thorough in communicating expectations which makes the process a little less stressful. She was available to answer all my questions whether it be in-person, over the phone, or through the online portal. She's very compassionate and a true patient advocate. I'm very pleased with my experience and recommend Dr. S to everyone...The process can be stressful and scary but Dr. S makes it a bit easier.
Everyone I've seen in person at the Kindbody clinics are very friendly and welcoming - they put you at ease. The online portal is beneficial with communicating to various team members including billing. If it's not the patient care team it may take a few days for a response...I utilized the Newport Beach mobile clinic for monitoring visits - super efficient. I would be in and out in 10 minutes. Both initial assessments and retrievals were done at the Santa Monica location
How was your experience with Lauren Sundheimer at Kindbody - Los Angeles?
I went through 2 cycles with Dr. Sundheimer. Dr. S is very thorough in communicating expectations which makes the process a little less stressful. She was available to answer all my questions whether it be in-person, over the phone, or through the online portal. She's very compassionate and a true patient advocate. I'm very pleased with my experience and recommend Dr. S to everyone.
What's one piece of advice would you give a prospective patient of Lauren Sundheimer at Kindbody - Los Angeles?
You're in good hands with Dr. S. The process can be stressful and scary but Dr. S makes it a bit easier.
Describe the protocols Lauren Sundheimer used in your cycles at Kindbody - Los Angeles and their degree of success.
First cycle was an estrogen priming cycle - my body was slow to respond and the outcome was successful but not ideal. Second cycle was a luteal phase cycle - my body responded much faster and the results were better.
Describe your experience with your nurse at Kindbody - Los Angeles. (Assigned nurse: Aphril )
For my first cycle the patient care coordinator left a lot to be desired. I won't name names but I was so relieved she was not assigned for my second cycle. She wasn't responsive and created a lot more stress then necessary. My second cycle Aphril was the patient care coordinator and she was a dream to work with!! Very responsive, encouraging, and I knew I could count on her if I had a question or concern. For any future cycles I will definitely request her. Joanna was the nurse for my monitoring visits and she was great! No pain for blood draws and very personable. Kiana was the ultrasound tech for monitoring and she also made the process alot easier. She was very encouraging each visit and her positive attitude was infectious.
Describe your experience with Kindbody - Los Angeles.
I utilized the Newport Beach mobile clinic for monitoring visits - super efficient. I would be in and out in 10 minutes. Both initial assessments and retrievals were done at the Santa Monica location. Everyone I've seen in person at the Kindbody clinics are very friendly and welcoming - they put you at ease. The online portal is beneficial with communicating to various team members including billing. If it's not the patient care team it may take a few days for a response.
Describe the costs associated with your care under Lauren Sundheimer at Kindbody - Los Angeles.
First cycle was approx $6k without medications. Medications were about $6k through MDR. Second cycle was about $5k (Kindbody was running a promo) - medications were approx $5k. These prices were aligned with my expectations for costs.
10
Doctor
Lauren Sundheimer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Los Angeles
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 36
1 IVF
Unexplained
Middle Eastern
Income $100K - $199K
Teacher
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I always felt like I was the only patient when working with Dr. Sundheimer. She is so caring, warm and kind...She was always positive yet set clear expectations for every visit, procedure and process. I never felt blindsided by any of our results because Dr. S explained everything so clearly. She was always at every visit, doing every ultrasound, every procedure and every test. I never felt like I couldn’t ask her a question or talk to her about a concern. She was wonderful, kind and so compassionate...
This clinic [CCRM Orange County] has a great reputation...They are efficient and you can get an appointment easily. They are also very accommodating to different schedules and it was very easy to come in and be seen. I do wish there was an easier way to communicate with some of the staff. There was always a different nurse who would give me information and I was never sure who I could email for questions about medications or just general questions...
How was your experience with Lauren Sundheimer at CCRM Newport Beach?
I had nothing but a wonderful experience with Dr. Sundheimer. Because of her protocols and experience, I was able to finally become pregnant after over 2 years. I am so thankful to have met and worked with Dr. Sundheimer. She was always positive yet set clear expectations for every visit, procedure and process. I never felt blindsided by any of our results because Dr. S explained everything so clearly. She was always at every visit, doing every ultrasound, every procedure and every test. I never felt like I couldn’t ask her a question or talk to her about a concern. She was wonderful, kind and so compassionate.
What's one piece of advice would you give a prospective patient of Lauren Sundheimer at CCRM Newport Beach?
Be open with Dr. Sundheimer about your concerns and questions. She will always take the time to answer your questions and give you the time to discuss any concerns that you have.
During treatment, were you treated like a number or a human with Lauren Sundheimer at CCRM Newport Beach?
I always felt like I was the only patient when working with Dr. Sundheimer. She is so caring, warm and kind. She never made me feel like I was “just a number” or “just another patient”.
Describe the protocols Lauren Sundheimer used in your cycles at CCRM Newport Beach and their degree of success.
Egg retrieval: 75 units menopur 150 units Gonal F Cetrotide antagonist Dual trigger with Lupron and hCG Stimulated for 11 days 13 eggs retrieved, 8 blastocysts and 1 normal, 1 inconclusive Transfer: Estrogen patches - build up to 4 patches every other day Estrace suppository once a day Doxy And medrol 5 days before transfer 1 cc of progesterone 5 days before transfer Day of transfer - add progesterone suppository once a day and aspirin every other day
Describe your experience with the nursing staff at CCRM Newport Beach.
Everyone was wonderful and compassionate!
Describe your experience with CCRM Newport Beach.
This clinic has a great reputation and even better results to back it up. They are efficient and you can get an appointment easily. They are also very accommodating to different schedules and it was very easy to come in and be seen. I do wish there was an easier way to communicate with some of the staff. There was always a different nurse who would give me information and I was never sure who I could email for questions about medications or just general questions.
Describe Lauren Sundheimer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Newport Beach.
NA
10
Doctor
Lauren Sundheimer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CCRM Newport Beach
CCRM OC - Jamboree Rd
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, 8 Eggs Frozen
NPS
10
NPS
10
Age 40
1 Egg Freezing
Income $100K - $199K
Professor
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Sundheimer is a skilled physician who is also extremely personable and easy to talk to. My appointments never felt rushed and she was always available and quick to respond to anything that came up during treatment. She has a relaxed and reassuring personality, which is very important for such a process...Dr. Sundheimer was able to review the medications protocol of that physician and tailor it to try to get better results...
Physician Assistant Keara [at CCRM Orange County] was amazing! She accompanied Dr. Sundheimer at all of my appointments and was on hand during my procedure. She was was knowledgeable and truly invested in my care, following up quickly to my emails. She and Dr. Sundheimer and the medical assistants are a great, very organized, and kind team...Beautiful clean clinic. Parking seems to be valid only for an hour but I only remember paying once, which wasn't a big deal. The clinic is located in a busy business center that has a wonderful coffee shop nearby where your partner or ride can wait the day of the procedure...
How was your experience with Lauren Sundheimer at CCRM Newport Beach?
I feel very glad to have found Dr. Sundheimer after several disappointing experiences with other fertility physicians who were recommended by my OBGYN. Dr. Sundheimer is a skilled physician who is also extremely personable and easy to talk to. My appointments never felt rushed and she was always available and quick to respond to anything that came up during treatment. She has a relaxed and reassuring personality, which is very important for such a process. I would absolutely work with her again, without hesitation.
What's one piece of advice would you give a prospective patient of Lauren Sundheimer at CCRM Newport Beach?
I can't think of anything - everything went so smoothly!
During treatment, were you treated like a number or a human with Lauren Sundheimer at CCRM Newport Beach?
Dr. Sundheimer and her team are wonderful! This is the third clinic I tried and I finally felt like I found place that didn't feel like a business. The clinicians, from the PA, Keara, to the medical assistants and front desk staff are patient, caring, and very professional. Dr. Sundheimer was always friendly and easy to communicate with. I never felt judged or rushed for my many questions. I genuinely enjoyed my office visits.
Describe the protocols Lauren Sundheimer used in your cycles at CCRM Newport Beach and their degree of success.
Since I had already gone through a canceled cycle with another clinician at another office unrelated to her own, Dr. Sundheimer was able to review the medications protocol of that physician and tailor it to try to get better results (which involved slightly increasing dosage of some meds and adding Omnitrope). She used Gonal-f, Menopur, Omnitrope, along with the trigger shots. I ordered from Alto Pharmacy, which was extremely professional, with helpful staff.
Describe your experience with your nurse at CCRM Newport Beach. (Assigned nurse: PA Keara)
Physician Assistant Keara was amazing! She accompanied Dr. Sundheimer at all of my appointments and was on hand during my procedure. She was was knowledgeable and truly invested in my care, following up quickly to my emails. She and Dr. Sundheimer and the medical assistants are a great, very organized, and kind team.
Describe your experience with CCRM Newport Beach.
Beautiful clean clinic. Parking seems to be valid only for an hour but I only remember paying once, which wasn't a big deal. The clinic is located in a busy business center that has a wonderful coffee shop nearby where your partner or ride can wait the day of the procedure. The procedures happen upstairs from the doctor's office.
Describe the costs associated with your care under Lauren Sundheimer at CCRM Newport Beach.
It was a bit above $8,000 for all of Dr. Sundheimer's office's fees associated with the visits and the procedure itself. It was about another $5,000 for the pharmacy costs (paid outside to Alto Pharmacy directly).
Describe Lauren Sundheimer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Newport Beach.
n/a
10
Doctor
Lauren Sundheimer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CCRM Newport Beach
CCRM OC - Jamboree Rd
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 31
1 Egg Freezing
Endometriosis
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sundheimer provided a ton of information and answered many questions upfront as we started a new process...During egg freezing I took Gonal-F & Menopur daily for 2 weeks, this progressed as expected...Closer to the date of procedure I started taking Cetrotide and right before the surgery I took Progenyl. Dr. Sundheimer and her team had thoroughly prepared me in how to use these medicines...
They [CCRM Orange County] were efficient and informative in every visit...Everyone that works there is thoughtful and considerate and very thorough in how they support patients. They provide custom, personalized experience and answered every question I had in appointments or over the phone...Dr. Sundheimer and her team were extremely supportive, kind and detail oriented
How was your experience with Lauren Sundheimer at CCRM Newport Beach?
Dr. Sundheimer is a dream to work with. She took time in every appointment to explain exactly what she was doing, what that meant for my health and our experience. She was kind, thoughtful and informative.
What's one piece of advice would you give a prospective patient of Lauren Sundheimer at CCRM Newport Beach?
Do research on the types of meds you'll be taking before they teach you how to take it so that you're prepared and the training can be more helpful.
During treatment, were you treated like a number or a human with Lauren Sundheimer at CCRM Newport Beach?
Dr. Sundheimer provided a ton of information and answered many questions upfront as we started a new process. She is kind and considerate and throughout the appointments and procedure kept us informed and prepared. Throughout a complex and intense process Dr. Sundheimer and her team were extremely supportive, kind and detail oriented - I couldn't have asked for a better team or out come from this experience.
Describe the protocols Lauren Sundheimer used in your cycles at CCRM Newport Beach and their degree of success.
During egg freezing I took Gonal-F & Menopur daily for 2 weeks, this progressed as expected. During the many appointments we had to do ultrasounds and blood work we saw that they were working properly. Closer to the date of procedure I started taking Cetrotide and right before the surgery I took Progenyl. Dr. Sundheimer and her team had thoroughly prepared me in how to use these medicines.
Describe your experience with your nurse at CCRM Newport Beach. (Assigned nurse: Leileha, Joanne, Vicky )
The office is beautiful and I felt very comfortable throughout the process. Everyone that works there is thoughtful and considerate and very thorough in how they support patients. They provide custom, personalized experience and answered every question I had in appointments or over the phone.
Describe your experience with CCRM Newport Beach.
The office, surgical center and business park in general is high-end and very comfortable.They were efficient and informative in every visit, I would highly recommend them to anyone looking for a fertility doctor.
10
Doctor
Lauren Sundheimer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
CCRM Newport Beach
CCRM OC - Jamboree Rd
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, Successful
NPS
10
NPS
10
Age 32 - 33
1 Fertility Medications
Recurrent Pregnancy Loss
European
Income $100K - $199K
5th of 5 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Sundheimer is fantastic and optimistic...is very down to earth and explains things in an accessible way...had to deliver hard news multiple times to us and always approached it with compassion and options moving forward...didn't leave us without potential answers...successful transfer with our adopted embryos (we transferred both, but only one took)
Kindbody did a fantastic job from beginning to end...everyone was kind and respectful. They are straightforward about billing and quick with results...Aphril did a great job with all the details. She was helpful and communicative...still building out the Newport Beach office, so we had to go to Santa Monica for our transfer and a couple of appointments
How was your experience with Lauren Sundheimer at Kindbody - Los Angeles?
Dr. Sundheimer is fantastic and optimistic. She is very down to earth and explains things in an accessible way. She had to deliver hard news multiple times to us and always approached it with compassion and options moving forward.
What's one piece of advice would you give a prospective patient of Lauren Sundheimer at Kindbody - Los Angeles?
Working with Dr. Sundheimer is a fantastic experience. If you have had rough experiences before, Dr. Sundheimer is a breath of fresh air.
During treatment, were you treated like a number or a human with Lauren Sundheimer at Kindbody - Los Angeles?
Dr. Sundheimer was warm and empathetic from the outset. I have a long medical history and she patiently went through the whole of it with me and was encouraging and straightforward. She gives helpful information and guidance, but allowed my husband and I to be in the driver's seat as far as decision-making went.
Describe the protocols Lauren Sundheimer used in your cycles at Kindbody - Los Angeles and their degree of success.
We had several cycles have to be postponed due to my hormones being weird. Dr. Sundheimer did research and consulted with colleagues and didn't leave us without potential answers. We ended up completing our cycle with POI, progesterone suppositories, and estradiol tabs. We had a successful transfer with our adopted embryos (we transferred both, but only one took).
Describe your experience with your nurse at Kindbody - Los Angeles. (Assigned nurse: Aphril Santa Ana)
Aphril did a great job with all the details. She was helpful and communicative.
Describe your experience with Kindbody - Los Angeles.
Kindbody did a fantastic job from beginning to end. The only hiccup we encountered was not really anyone's fault. They are (at the time of this review) still building out the Newport Beach office, so we had to go to Santa Monica for our transfer and a couple of appointments which was slightly inconvenient. But everyone was kind and respectful. They are straightforward about billing and quick with results.
Describe the costs associated with your care under Lauren Sundheimer at Kindbody - Los Angeles.
We went through our insurance so we were only billed what our copays and coinsurance were. The only out-of-pocket expense was the fee for transporting our embryos into their clinic which I believe was $500. In total, we paid around $800.
Describe Lauren Sundheimer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Los Angeles.
We asked to transfer both our embryos at the same time. After looking into our history and the history of our adopted embryos, Dr. Sundheimer was very clear about the risks of multiples, but agreed to transfer both. We were grateful. We had one embryo end up implanting.
10
Doctor
Lauren Sundheimer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Los Angeles
Newport Beach
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5