Rated 9.1
Strongly recommend: 72%Neutral: 25%Don't recommend: 3%9.1
72% strongly recommend
28 reviews
Humanity
9.8
9.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.8
9.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.5
5.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.5
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Emory
Residency
Keesler AF Base
Fellowship
U. of North Carolina

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Laurie Lovely works at

Northern California Fertility Medical Center
Rated 9.3
Strongly recommend: 80%Neutral: 17%Don't recommend: 3%9.3

Explore Clinic
Sacramento
4320 Auburn Blvd
Sacramento, CA 95841

28 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 28 - 29
Income $50K - $99K
2nd of 3 Docs
6 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Lovely has this way about her to really make you feel seen, important, and cared for. She had the same goal we did and that was to get pregnant. When things didn’t go as expected, she instantly took me under her wing and was with us every step of the way. She was easy to reach whenever I needed and always knew the right thing to say. She preformed my first surgery ever in my life. She really made me feel like family and cared for. We love Dr.Lovely!
Northern California Fertility Medical Center will always be part of our story. The journey we have had with them is like no other doctor/clinic experience. Even with getting seen by different doctors, every doctor knew our story and was up to date. That’s definitely not the experience I’ve had at any other clinic. Everything is clean and organized, and they truly make you feel cared for...I instantly built a bond and trust with Dr.Lovely when she preformed my first surgery ever. She did our second IUI resulting in pregnancy, then a missed miscarriage on our graduation day. They way she treated us as family and not just another patient is something I’ll always hold near and dear to my heart.
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
Dr. Lovely has this way about her to really make you feel seen, important, and cared for. She had the same goal we did and that was to get pregnant. When things didn’t go as expected, she instantly took me under her wing and was with us every step of the way. She was easy to reach whenever I needed and always knew the right thing to say. She preformed my first surgery ever in my life. She really made me feel like family and cared for. We love Dr.Lovely!
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
Not really advice, just know that you can trust her. I wish I could keep her as my doctor forever!
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
I instantly built a bond and trust with Dr.Lovely when she preformed my first surgery ever. She did our second IUI resulting in pregnancy, then a missed miscarriage on our graduation day. They way she treated us as family and not just another patient is something I’ll always hold near and dear to my heart.
Describe the protocols Laurie Lovely used in your cycles at Northern California Fertility Medical Center and their degree of success.
Dr. Lovely preformed my second IUI. She wasn’t my “original” doctor. However when she gave us the news of no heartbeat, she instantly took us under her wing. She put multiple plans in place for us to choose from and didn’t pressure us to have a D&C immediately. I appreciated the options she gave us because in the end, she made me feel safe having the surgery done with her.
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: Crystal)
Our care coordinator is Crystal. When we first met her, she was very welcoming and has a comforting way about her. She’s extremely organized which is what we needed. Down to her color coordinated charts. She has been extremely helpful every step of the way. I also had a very special nurse that I’ll never forget. Nurse Natalie in the OR. She was absolutely AMAZING to me! She treated me with so much love and care. It made me feel very safe especially during such a vulnerable time.
Describe your experience with Northern California Fertility Medical Center.
Northern California Fertility Medical Center will always be part of our story. The journey we have had with them is like no other doctor/clinic experience. Even with getting seen by different doctors, every doctor knew our story and was up to date. That’s definitely not the experience I’ve had at any other clinic. Everything is clean and organized, and they truly make you feel cared for.
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
We paid for a total of 6 IUIs and each one with medication would come to about $1,500-$2,000 We also paid for an IVF procedure with FET, medications, and PGT testing which totaled to about $30,000
10
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northern California Fertility Medical Center
Sacramento
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unsuccessful
NPS
10
NPS
10
Age 32 - 33
2 IUI
PCOS
European
Income $50K - $99K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
I enjoyed Dr. Lovely and I would certainly recommend her. I appreciated that she was honest about my husbands ability to conceive and supported our decision to use a sperm donor. I did also see other doctors when getting my IUI, and I would have liked to have clear expectations for aftercare. We stopped at 2 IUI and the clinic said they usually do 4..
[Northern California Fertility Medical Center is] Very nice. It was clean, calm, quiet. Everyone was nice. I think the biggest weakness like I stated before is that they assume you are knowledgeable and prepared. I personally had no previous experience so everything felt very new...Everyone was very efficient but sometimes the communication was limited. I like a lot of information and so I consistently asked follow up questions for more information. Many just assumed you're prepared to go along with the plan and are knowledgable.
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
I enjoyed Dr. Lovely and I would certainly recommend her. I appreciated that she was honest about my husbands ability to conceive and supported our decision to use a sperm donor. I did also see other doctors when getting my IUI, and I would have liked to have clear expectations for aftercare. We stopped at 2 IUI and the clinic said they usually do 4. We unfortunately could not afford more.
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
Nothing new. Definitely be prepared to ask questions and be clear of your own plans as well.
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
Dr. Lovely was very honest and upfront about expectations and offered feedback when we shared our vision/desires. She was very happy to help and answer questions.
Describe the protocols Laurie Lovely used in your cycles at Northern California Fertility Medical Center and their degree of success.
Took letrozole for days 3-7 of my cycle, then take OPK from day 10-12 and trigger shot used prior to timed IUI. First cycle I did 2 back to back inseminations, and the second cycle was 1 insemination.
Describe your experience with your nurse at Northern California Fertility Medical Center.
Everyone was very efficient but sometimes the communication was limited. I like a lot of information and so I consistently asked follow up questions for more information. Many just assumed you're prepared to go along with the plan and are knowledgable.
Describe your experience with Northern California Fertility Medical Center.
Very nice. It was clean, calm, quiet. Everyone was nice. I think the biggest weakness like I stated before is that they assume you are knowledgeable and prepared. I personally had no previous experience so everything felt very new.
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
I don't remember but I was disappointed that they didn't offer packages for IUI. I do not have insurance that covers IUI so it was solely out of pocket and they only offered packages for IVF treatments.
Describe Laurie Lovely's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northern California Fertility Medical Center.
N/A
10
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northern California Fertility Medical Center
Sacramento
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
10
NPS
10
Age 35 - 36
3 Fertility Medications
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Lovely is wonderful...he is so patient and takes the time to explain procedures in a way that didn't leave us feeling patronized. I was able to email her and she always patiently responded...It doesn't matter if you know nothing about fertility or you are an expert, she will meet you on your level
I had many interactions with nursing staff [at Northern California Fertility Medical Center] and all but one was kind and compassionate. NCFMC runs like a well oiled machine. I was nervous at first about falling through the crack or mistakes, but I never had one...taught me how to mix medication and administer injections. Occasionally the phone lines would be quite busy but the receptionists were always professional when they answered the phone. I was always seen quickly and efficiently
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
Dr. Lovely is wonderful. She has the best bedside manner of any doctor I've worked with. She is so patient and takes the time to explain procedures in a way that didn't leave us feeling patronized. I was able to email her and she always patiently responded to my neurotic questions.
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
Dr. Lovely is wonderful. It doesn't matter if you know nothing about fertility or you are an expert, she will meet you on your level.
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
I felt like a human because a nurse contacted at each step to explain what would come next. I was contacted following blood work and the staff was compassionate with bad news. The clinic allowed me to complete my cycle that was in process in spite of Covid.
Describe the protocols Laurie Lovely used in your cycles at Northern California Fertility Medical Center and their degree of success.
I did 3 rounds of Clomid. Each round was accompanied with estrogen 2mg to build up the uterine lining and improve cervical mucous. A trigger shot of 5000mg of HCG ensured ovulation. 2500mg of HCG followed 2 days after ovulation and 4 days after ovulation. At the same time I utilized progesterone/estrogen suppositories. The first cycle was with 100mg of Clomid and produced 1 egg. The second cycle was with 150mg of Clomid and produced 1 egg. My third cycle was with 150mg of Clomid and produced 2 eggs. The last cycle ended with a chemical pregnancy.
Describe your experience with the nursing staff at Northern California Fertility Medical Center.
I had many interactions with nursing staff and all but one was kind and compassionate. NCFMC runs like a well oiled machine. I was nervous at first about falling through the crack or mistakes, but I never had one.
Describe your experience with Northern California Fertility Medical Center.
NCFMC runs like a well oiled machine. After each visit my checklist was updated. Nurses took the time to answer my questions. They taught me how to mix medication and administer injections. Occasionally the phone lines would be quite busy but the receptionists were always professional when they answered the phone. I was always seen quickly and efficiently.
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
The diagnostics were largely covered by insurance. All told for 3 cycles of medication and monitoring was $1800. Office visits/ultrasounds were $350.
What specific things went wrong at Northern California Fertility Medical Center?
  • Provided conflicting information
Describe the specific things that went wrong at Northern California Fertility Medical Center.
I worked with a single nurse who was rather rude and condescending. During the two previous cycles I was allowed to preschedule my ovulation ultrasound due to my chaotic schedule. However, this particular nurse would not causing me to juggle my schedule at the last minute. Furthermore, when everyone says to have intercourse every 48 hours she informed us to have sex every 36 hours among other misinformation. Fortunately this was my third cycle and I knew what to do. This was the cycle that ended with a chemical pregnancy, the only cycle to produce any positive results.
10
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northern California Fertility Medical Center
Roseville (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
10
NPS
10
Age 35 - 36
2 Fertility Medications
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
Unexplained
European
Native American
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I felt understood by Dr. Lovely, and she showed compassion and comfort when things weren’t going so well with the process...[she] saw me after a history of recurrent miscarriages of unknown origin. She performed the HSG...I did not feel pressured to go in any certain direction of treatment...She showed concern for me when she noticed a shift in my mood from appointment to appointment
the clinic [Northern California Fertility Medical Center - Roseville] runs smoothly, and everyone is courteous...you may feel like you’re being called out of order and possibly waiting longer than other patients, but different exams and treatments are done differently and with different teams of people...I don’t think I ever saw the same nurse twice, but have always felt respected and treated well...The clinic does work with your PCP and insurance to lessen costs by utilizing their labs and allowing certain exams to be run through them
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
My first visit with Dr. Lovely wasn’t under the best of circumstances. I felt my first consult appointment at the clinic had made me uncertain of moving forward with treatment, and when I met Dr. Lovely she was performing a very uncomfortable exam, the HSG. I had just worked the night shift the night before so I was tired as well. Dr. Lovely came in and immediately put me and my concerns at ease. She was warm and friendly and even made me laugh during an extremely uncomfortable situation. She made me hopeful and feel positive about proceeding with treatment. Every other appointment I’ve had with her I’ve felt just as valued. She showed concern for me when she noticed a shift in my mood from appointment to appointment, and she always left me feeling good by the end. She has always been honest, yet caring and considerate. She has always given me an explanation for all of my options, and she explained things when I asked for clarification. I have never felt rushed during appointments or like she needed to hurry up to the next patient. Most importantly I have felt heard and respected like she has my best interest at heart as a person as well as a patient. Infertility is a difficult journey, and having a healthcare provider like Dr. Lovely that can inspire hope and make this process less painful, is extremely important to patients like me.
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
Ask for Dr. Lovely, you won’t be sorry!
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
I felt understood by Dr. Lovely, and she showed compassion and comfort when things weren’t going so well with the process. I felt that my opinion was valued, I felt heard, and I did not feel pressured to go in any certain direction of treatment.
Describe the protocols Laurie Lovely used in your cycles at Northern California Fertility Medical Center and their degree of success.
Dr. Lovely saw me after a history of recurrent miscarriages of unknown origin. She performed the HSG, or Hysterosalpingography exam. The only thing found from testing that could potentially be a factor in my infertility is a diminished egg reserve. My treatments started off with daily low dose aspirin and progesterone timed after ovulation which was tracked with home tests. The next step for my treatment was to do timed intercourse with cyclically timed clomid for 7 days and then estrogen for 7 days with at home monitoring for ovulation. I would then get an ultrasound to determine follicle size and amount as well as the readiness of the uterine lining. If everything looked good, they gave me a trigger shot, which was then followed up with another one 3 days later and one more again 3 days later. I was then to start progesterone timed after ovulation. And continued until a negative blood hcg test for pregnancy. Since none of these seem to be working and I’m older than 35 now and worried about my egg reserve, we discussed moving forward with IVF, which has been put on hold due to the Covid situation.
Describe your experience with the nursing staff at Northern California Fertility Medical Center.
I don’t think I ever saw the same nurse twice, but have always felt respected and treated well by the nursing staff.
Describe your experience with Northern California Fertility Medical Center.
I think the clinic runs smoothly, and everyone is courteous. It is important for patients to understand that everyone is there for different reasons so you may feel like you’re being called out of order and possibly waiting longer than other patients, but different exams and treatments are done differently and with different teams of people. Also, you may emotionally respond differently than you expect to during appointments and exams, and that’s ok.
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
I’m lucky enough to have insurance that covers half of all costs up to a certain point, and my copays have ranged from $50-$200 based on the exam or appointment. The clinic does work with your PCP and insurance to lessen costs by utilizing their labs and allowing certain exams to be run through them as well.
10
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northern California Fertility Medical Center
Roseville (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 34
East Asian
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Laurie Lovely] She went through each phase that we would go through along the way. She asked us if we had any questions and was able to answer everything we threw at her. She was kind and compassionate. She was patient and we did not feel rushed out. She gave us the pros and cons to IUI and IVF and helped us make the right decision for us...
From the moment you walk in [Northern Cal Fertility Medical Center], the receptionist is friendly and they don't make you feel uncomfortable at all. They truly have an amazing team down there. I email my care coordinator and nurse questions all the time and they always get back to within a couple hours if not sooner...The whole IVF treatment w/medication would be around $23k. That was not including all our blood work, genetic testing and my husbands SA test.
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
Dr. Lovely was the second doctor that we saw at the clinic. She was welcoming and very knowledgeable. She went through each phase that we would go through along the way. She asked us if we had any questions and was able to answer everything we threw at her. She was kind and compassionate. She was patient and we did not feel rushed out. She gave us the pros and cons to IUI and IVF and helped us make the right decision for us.
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
Bring a note pad and pen. There's so much information that they go over with you. Dr. Lovely is helpful and will be able to answer all your questions.
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
Dr. Lovely made us feel comfortable from the very first minute we met her. She started with how infertility affects people. She then went into how IVF and IUI procedures work. She was very knowledgeable and really took her time with us. She did not rush through anything and she asked us if we had any questions along the way. She told stories and made it feel like we weren't alone in the process. Dr. Lovely was kind and you could tell that her heart is with her patients.
Describe the protocols Laurie Lovely used in your cycles at Northern California Fertility Medical Center and their degree of success.
Dr. Lovely had this book ( that's what I call it) and it laid out the full IVF treatment and what each phase looked like. She also gave us stats on successful birth and non-successful birth rates. Dr. Lovely then completed an ultrasound on me. She was looking for my uterus and she looked at all m follicles.
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: Brianna )
I love the staff and NCFC. From the moment you walk in, the receptionist is friendly and they don't make you feel uncomfortable at all. They truly have an amazing team down there. I email my care coordinator and nurse questions all the time and they always get back to within a couple hours if not sooner. They are patient and are able to answer all my questions for me.
Describe your experience with Northern California Fertility Medical Center.
I love Northern Calif Fertility Clinic. They are king and everyone you come in contact with is friendly and welcoming. The clinic is a bit quite when you walk in but other than that, it still has a nice warm feeling.
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
The whole IVF treatment w/medication would be around $23k. That was not including all our blood work, genetic testing and my husbands SA test.
Describe Laurie Lovely's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northern California Fertility Medical Center.
Dr. Lovely talked to us about single and multiple embryo transfers. She told us the pros and con's.
10
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northern California Fertility Medical Center
Roseville (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 34 - 35
Tubal Blockage
European
Income $50K - $99K
Nurse or HC Services
1st of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Lovely doesn't come off as superior but in fact has a lovely bed side manner. ... She did offer is endometrial scratch as well as more info on genetic testing. ... I was a bit shocked to hear I'd be hopped around to different Doctors in the practice ... I am so appreciative of her thoroughness and the time she gives to her patients. ... She listen very well and also her humor does lighten the mood!
I think the staff [Northern California Fertility Med Ctr] is great! Very supportive and compassionate through and through. The answering service cant answer very many questions and calling in after hours was a pain, or on weekends. They didnt seem to be as connected. The billing department staff left ALOT to be desired. ... I wish Alyssa could be my friend in real life. I cant Express all the ways she has helped make this process doable and make me feel so much love and support. She basically rocks!
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
I was a bit shocked to hear I'd be hopped around to different Doctors in the practice not just exclusively seeing her. I quickly learned that she put her faith in these other great physicians and that they all work as extensions of one another. Each one seemed just as invested as she was. I am so appreciative of her thoroughness and the time she gives to her patients. She always says when in doubt please call. I never feel like I'm bothering her.
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
Dr. Lovely doesn't come off as superior but in fact has a lovely bed side manner. I was switched to her in the middle of my infertility journey and she put me at ease despite the circumstance of changing Doctors. She is very direct but also let's you know she is there to help and provide info, she never pushes her agenda only your own. She listen very well and also her humor does lighten the mood!
Describe the protocols Laurie Lovely used in your cycles at Northern California Fertility Medical Center and their degree of success.
She did offer is endometrial scratch as well as more info on genetic testing.
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: Alyssa)
I wish Alyssa could be my friend in real life. I cant Express all the ways she has helped make this process doable and make me feel so much love and support. She basically rocks!
Describe your experience with Northern California Fertility Medical Center.
I think the staff is great! Very supportive and compassionate through and through. The answering service cant answer very many questions and calling in after hours was a pain, or on weekends. They didnt seem to be as connected. The billing department staff left ALOT to be desired.
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
My entire cycle one is between 17,250- 18,000. This includes monitoring, meds, cyro freeze for a year, retrieval and transfer.
10
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northern California Fertility Medical Center
Roseville (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 38 - 39
1 IVF
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
8 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Lovely was very upfront about expectations and when we didn't get a favorable result with PGS testing, she was helpful with deciding next steps and understanding of our emotions during a tough time.... Dr Lovely has been respectful, knowledgeable and compassionate during the whole process. She took time to answer all our questions and never made us feel like we had to rush out or that we were just another couple to go in and out of the clinic.
This clinic [Northern California Fertility Medical Center] is organized, professional and clean. They have staff to assist through everything, including finances. I met with several doctors through my treatment and was equally happy with them all. I felt like they really cared about us and want for us to succeed.... IVF cycle was $12,500 including ICSI, PGS biopsy and cryopreservation. Another approx. $4000 for medications and we also paid for PGS testing through Igenomix. I'm not sure of the price for PGS.
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
Dr Lovely has been respectful, knowledgeable and compassionate during the whole process. She took time to answer all our questions and never made us feel like we had to rush out or that we were just another couple to go in and out of the clinic. I would 100% recommend her to other couples with infertility.
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
Bring all the questions you have, she will be happy to answer them and give advice. She also gave us lots of options for treatment, depending on factors such as age, budget, emotional expenses.
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
Dr Lovely was very upfront about expectations and when we didn't get a favorable result with PGS testing, she was helpful with deciding next steps and understanding of our emotions during a tough time.
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: Alyssa Schnorr)
Alyssa was amazing. She had everything organized and she was also a cheerleader through the whole process. She responds to emails promptly and just overall was a huge support.
Describe your experience with Northern California Fertility Medical Center.
This clinic is organized, professional and clean. They have staff to assist through everything, including finances. I met with several doctors through my treatment and was equally happy with them all. I felt like they really cared about us and want for us to succeed.
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
IVF cycle was $12,500 including ICSI, PGS biopsy and cryopreservation. Another approx. $4000 for medications and we also paid for PGS testing through Igenomix. I'm not sure of the price for PGS.
Describe Laurie Lovely's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northern California Fertility Medical Center.
Dr Lovely advised us that single embryo transfer would be advised in our situation, due to my age and that it's safer for mother and baby to have a singleton pregnancy. She also said she had a patient that put in 2 embryos, one split, so they ended up with triplets, which is even more dangerous.
10
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
10
Clinic
Northern California Fertility Medical Center
Roseville (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 29 - 31
6 IUI
1 IVF
1 Egg Freezing
Anovulation
PCOS
Latinx
Income $50K - $99K
Operations
3rd of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Lovely has always made my husband and I feel very comfortable. She is thorough in explaining all parts of the process from preparation, to possible complications/risks, alternate plans available, and results. We always feel well prepared and informed of what we're doing.... We started with medicated IUI cycles as I have PCOS and we have a slight sperm count the issue. I tried letrozole and clomid but did not respond/ovulate. Dr Lovely then recommend a mixed IUI cycle of letrozole and gonal-f injections, which I did respond to, we tried 5 rounds but we did not concieve. After those IUIs failed it was recommended that we move onto IVF. We are part way through our first IVF cycle and now have frozen emrbros waiting for transfer.
Every time I've gone into the office [NCFMC] everyone from reception to nurses and Dr's my visits have been enjoyable and comfortable. Appointment times are honored and I've never had a long wait. I greatly appreciate that they are open 7 days a week, including holidays.... The staff has always been supportive, communicative and understanding of our journey. I appreciate them all.
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
Dr Lovely has always made my husband and I feel very comfortable. She is thorough in explaining all parts of the process from preparation, to possible complications/risks, alternate plans available, and results. We always feel well prepared and informed of what we're doing.
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
Be open and honest with what you're going through, as she's there to help.
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
Dr Lovely always takes the time to fully listen, she answers any and all questions, follows up and provides you with the best options for your specific situation.
Describe the protocols Laurie Lovely used in your cycles at Northern California Fertility Medical Center and their degree of success.
We started with medicated IUI cycles as I have PCOS and we have a slight sperm count the issue. I tried letrozole and clomid but did not respond/ovulate. Dr Lovely then recommend a mixed IUI cycle of letrozole and gonal-f injections, which I did respond to, we tried 5 rounds but we did not concieve. After those IUIs failed it was recommended that we move onto IVF. We are part way through our first IVF cycle and now have frozen emrbros waiting for transfer.
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: Dottie/Alyssa)
The staff has always been supportive, communicative and understanding of our journey. I appreciate them all.
Describe your experience with Northern California Fertility Medical Center.
Every time I've gone into the office everyone from reception to nurses and Dr's my visits have been enjoyable and comfortable. Appointment times are honored and I've never had a long wait. I greatly appreciate that they are open 7 days a week, including holidays.
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
Our insurance covers a portion of our treatments. Then there was our out of pocket fee based on treatment, IUI or IVF, due to NCFMC on or before cycle day 1. Then there were medication fees due to my pharmacy for medications needed for treatment.
Describe Laurie Lovely's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northern California Fertility Medical Center.
All the Dr.'s at NCFMC have encouraged only one embryo transfer at a time. They have been very informative and provided statistics on why this option is preferred, both for my safety and that of our future babies. My husband and I trust their opinions and have agreed to only transfer one at a time.
What specific things went wrong at Northern California Fertility Medical Center?
  • Lost paperwork
Describe the specific things that went wrong at Northern California Fertility Medical Center.
In the very beginning there was one form my husband had to sign that was misplaced a few times. It didn't result in any treatment issues but it was a bit frustrating with his varying work hours.
10
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northern California Fertility Medical Center
Roseville (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 33
Male Factor
European
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Lovely knew the background and challenges my husband and I were facing and spoke to us like friends. She catered our consult to exactly our situation and made us feel like individuals she truly cared about.... Dr. Lovely is incredibly smart, kind, and has a warm bedside manner. I was so nervous I was going to burst j to tears at some point during our consult but she made me feel comfortable and confident in our future outcome.
I chose NCFMC because of the convenient location and their reviews. I have been impressed with their success rates and the organization of the Clinic. Each new patient gets a patient portal where all results and documents are stored and we have had open communication with our doctors and nurses as we complete all of our prerequisites before starting our cycle.... Cash pay prices have been: $225 for a consult and exam, $199 per person for genetic screening
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
Dr. Lovely is incredibly smart, kind, and has a warm bedside manner. I was so nervous I was going to burst j to tears at some point during our consult but she made me feel comfortable and confident in our future outcome.
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
Schedule your consult ASAP because there can be a bit of a wait for new patients. Nothing with IVF happens quickly so knowing that up front can help curb frustration.
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
Dr. Lovely knew the background and challenges my husband and I were facing and spoke to us like friends. She catered our consult to exactly our situation and made us feel like individuals she truly cared about.
Describe the protocols Laurie Lovely used in your cycles at Northern California Fertility Medical Center and their degree of success.
N/A consult and exam only.
Describe your experience with the nursing staff at Northern California Fertility Medical Center.
The nursing staff has been great. The clinic is a busy place and as a new patient who has not started an IVF cycle yet, I understand I am not the highest priority but the nurses always responded to my questions or emails in a timely fashion.
Describe your experience with Northern California Fertility Medical Center.
I chose NCFMC because of the convenient location and their reviews. I have been impressed with their success rates and the organization of the Clinic. Each new patient gets a patient portal where all results and documents are stored and we have had open communication with our doctors and nurses as we complete all of our prerequisites before starting our cycle.
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
Cash pay prices have been: $225 for a consult and exam, $199 per person for genetic screening for myself and my husband. $300 for initial blood work needed before starting IVF.
Describe Laurie Lovely's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northern California Fertility Medical Center.
Dr. Laurie typically only transfers one embryo which made me feel very comfortable. I didn’t want to feel pressured to transfer multiple and was happy that her typical process was in line with what my husband and I also hoped for.
10
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Northern California Fertility Medical Center
Roseville (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 21
PCOS
Tubal Blockage
Latinx
Income $50K - $99K
3rd of 3 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Lovely] made me feel like a human because she treated me like a friend and she also gave me the bad news in a very great way...she never made me feel bad or she never made me feel that I couldn't do it...she always had very much faith in me and I feel so grateful for her...she was so much help and I know she tried very hard for me and my husband to get the loan...She had me go get an hsg and that's when it showed that I had one blocked tube and when we found that out she gave me some fertility medicine to make me ovulate...and she was hoping for me to get an IUI but never really got to it so now I am just waiting to actually have enough money to get one
The nursing staff [at Northern California Fertility Medical Center] was very good and they always showed very good compassion and every time I had a question they would contact me within an hour and always have the answer for me...I wouldn't really say that the clinic had any weaknesses because they are a very good Clinic and they care very much about their patients the good thing about them is that they make you feel really good about yourself and then make you feel like you can do it and they make you also feel like a baby will come your way
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
I just feel like if I would had the money I would have been able to get pregnant she was so much help and I know she tried very hard for me and my husband to get the loan but you need very good credit to get the loan and our credit isn't so great but I just know that if I would have gotten it she would have got me what I wanted
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
I highly recommend you see doctor lovely only because she will make you feel at home and she will make you feel like anything is possible if you just try hard enough
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
She made me feel like a human because she treated me like a friend and she also gave me the bad news in a very great way she never made me feel bad or she never made me feel that I couldn't do it she always had very much faith in me and I feel so grateful for her
Describe the protocols Laurie Lovely used in your cycles at Northern California Fertility Medical Center and their degree of success.
She had me go get an hsg and that's when it showed that I had one blocked tube and when we found that out she gave me some fertility medicine to make me ovulate and she was hoping for me to get an IUI but never really got to it so now I am just waiting to actually have enough money to get one
Describe your experience with the nursing staff at Northern California Fertility Medical Center.
The nursing staff was very good and they always showed very good compassion and every time I had a question they would contact me within an hour and always have the answer for me
Describe your experience with Northern California Fertility Medical Center.
I wouldn't really say that the clinic had any weaknesses because they are a very good Clinic and they care very much about their patients the good thing about them is that they make you feel really good about yourself and then make you feel like you can do it and they make you also feel like a baby will come your way
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
I did have to pay $80 per visit but it was only because I didn't have any insurance besides medical and Medicaid does not cover fertility treatment but other than that my spouse did have insurance so his covered most of his appointments but other than that it was all worth paying
Describe Laurie Lovely's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northern California Fertility Medical Center.
We never really bought it up in our conversations
10
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northern California Fertility Medical Center
Roseville (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
9
NPS
9
Age 40 - 41
1 IVF
Diminished Ovarian Reserve
Unexplained
Income $50K - $99K
2nd of 2 Docs
7 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Lovely is very honest in her opinion of your individual situation I believe. She is very compassionate to the struggle and emotional toll treatment takes on you during treatment. She is very encouraging and informative...Dr. Lovely gave me two plans to decide on. One plan was using my own eggs with that plan we were to remove my eggs now due to my age and my low AMH number. ..
Because of the structure of the facility you see which every doctor is on duty for that days schedule. I would have liked to seen my assigned doctor more during the ultra sounds and check ups. But overall the staff if very pleasant and helpful...I selected financing through ARC there was a set price for the treatment plan with NCFMC it was very detailed and easy to understand...The nursing staff was very compassionate and kind
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
Dr. Lovely is very honest in her opinion of your individual situation I believe. She is very compassionate to the struggle and emotional toll treatment takes on you during treatment. She is very encouraging and informative. I original saw Dr. Lovely for a consultation when she was at California IVF and when I decided to proceed with IVF away from Kaiser I specifically decided to go to NCFMC to be seen by Dr. Lovely. She was also recommended by my treating doctor at Kaiser.
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
Listen and trust in her guidance.
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
Dr. Lovely is very personable. She gives you the information in a way that makes it easier to understand and handle. She is very supportive and encouraging.
Describe the protocols Laurie Lovely used in your cycles at Northern California Fertility Medical Center and their degree of success.
Dr. Lovely gave me two plans to decide on. One plan was using my own eggs with that plan we were to remove my eggs now due to my age and my low AMH number. Then we would freeze the embryo's and have them PGS tested. She wanted me to lose some weight that I had gained from treatment I had received at Kaiser for polyps on my Uterus. When I was given the all clear by Kaiser we proceeded with IVF treatment. I was give the maximum dosage of medicine due to my poor response during my IUI treatments with Kaiser. Unfortunately I did not respond well, while we thought there were possibly 7 good follicles they were only able to retrieve 3 eggs. One egg wasn't mature, one didn't fertilize. The third egg looked beautiful on the 5th day, but unfortunately during the PGS testing we discovered it had to many chromosomes and would not produce a baby. I'll be meeting with Dr. Lovely for my follow appointment to discuss using an Egg Donor.
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: Alyssa )
The nursing staff was very compassionate and kind
Describe your experience with Northern California Fertility Medical Center.
Because of the structure of the facility you see which every doctor is on duty for that days schedule. I would have liked to seen my assigned doctor more during the ultra sounds and check ups. But overall the staff if very pleasant and helpful.
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
I selected financing through ARC there was a set price for the treatment plan with NCFMC it was very detailed and easy to understand. The cost including medication was $20k the only cost I had to pay outside of that was for the sperm and PGS testing which was $3800 together.
Describe Laurie Lovely's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northern California Fertility Medical Center.
I don't have any comments on this section because I did not get this far. However. Dr. Lovely and I did discuss that if I had multiple embryos that made it past the PGS testing we would only transfer a single embryo because it would have a higher chance of being successful. I was in agreement with that because I know that twins poses a much higher risk.
9
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Northern California Fertility Medical Center
Roseville (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2014 - 2016, Unsuccessful
NPS
10
NPS
10
Age 28 - 30
1 IUI
Diminished Ovarian Reserve
Unexplained
Latinx
Native American
Income $50K - $99K
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I felt that Dr. Lovely really treated you like a person and not just another patient coming through the door. She helped us with any questions we had along the way. We were honestly sad when she left California IVF Davis.... We did one IUI cycle with Dr. Lovely. I have low egg reserves for my age and Dr. Lovely felt that an IUI cycle would have the same success rate as an IVF cycle for me since my hormone levels were already high and I still was not producing many eggs. I used Leuprolide and Menopur during my cycle with a trigger shot before insemination. I produced two viable eggs with no pregnancy as the result.
The only negative thing I would say about this clinic [CA IVF- Davis] is that the wait times can get a bit long. I have waited as long as 30 to 45 minutes for my appointment and once getting into the exam room been out in 10 minutes. Their strengths however, are their nurse coordinator and front desk staff. They always remember your name and it makes it feel like you aren't just a number.
How was your experience with Laurie Lovely at California IVF?
I felt that Dr. Lovely really treated you like a person and not just another patient coming through the door. She helped us with any questions we had along the way. We were honestly sad when she left California IVF Davis.
What's one piece of advice would you give a prospective patient of Laurie Lovely at California IVF?
It is okay to cry in front of Dr. Lovely as she does not judge you.
During treatment, were you treated like a number or a human with Laurie Lovely at California IVF?
I felt that Dr. Lovely's bedside manner was amazing. She was very caring and it honestly felt like she cared on how you were doing during the cycle. She answered all questions we had and tried to reassure us every step of the way.
Describe the protocols Laurie Lovely used in your cycles at California IVF and their degree of success.
We did one IUI cycle with Dr. Lovely. I have low egg reserves for my age and Dr. Lovely felt that an IUI cycle would have the same success rate as an IVF cycle for me since my hormone levels were already high and I still was not producing many eggs. I used Leuprolide and Menopur during my cycle with a trigger shot before insemination. I produced two viable eggs with no pregnancy as the result.
Describe your experience with your nurse at California IVF. (Assigned nurse: Samantha Shahin)
Samantha made getting my prescriptions, appointments, and understanding how to use the prescriptions so much easier. She always made sure to check in with me on each phone call to ask how I was doing which shows a lot of compassion. I honestly couldn't have asked for a better coordinator.
Describe your experience with California IVF.
The only negative thing I would say about this clinic is that the wait times can get a bit long. I have waited as long as 30 to 45 minutes for my appointment and once getting into the exam room been out in 10 minutes. Their strengths however, are their nurse coordinator and front desk staff. They always remember your name and it makes it feel like you aren't just a number.
Describe the costs associated with your care under Laurie Lovely at California IVF.
My cost for my IUI cycle with Dr. Lovely was roughly $4,000 due to the amount of each medication I needed. Luckily, my insurance covered a portion of it and another large portion was covered by my FLEX spend insurance account.
What specific things went wrong at California IVF?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at California IVF.
One time they did forget to call in my prescriptions. However, they use an overnight pharmacy so my prescriptions still arrived in time to start my cycle.
10
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
California IVF
Davis (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unsuccessful
NPS
8
NPS
9
Age 33
7 Fertility Medications
PCOS
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
[Dr. Lovely] took the time in our consultation, to review all options thoroughly with us...We live several hours away the clinic so with follow-up consultations, she did telephone appointments...I was very concerned with the fact that my hormones were not where they should be specifically, my testosterone levels. She referred me to supplements and things to change in my everyday lifestyle, specifically diet and exercise to help with the imbalance...
At times, I felt that it was such a rushed appointment [at Northern California Fertility Medical Center]. Considering I drove several hours to get there and not truly get more than a couple of minutes with a nurse. It’s stressful, and at times I felt like there was a lack of communication. Just an, OK come back in a couple of days because the ultrasound was not showing the results we hoped for...For an 11 - 20 minute telephone appointment was $140...Each office visit appointment with ultrasound monitoring was $465...
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
Dr. Lovely is a very kind individual. I felt like she took the time in our consultation, to review all options thoroughly with us. She answered all questions that we had. We live several hours away the clinic so with follow-up consultations, she did telephone appointments, which was convenient for us. I had a list of questions and without having to ask, she covered everything we were wanting to know.
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
It is extremely overwhelming and emotional to deal with infertility. Dr. Lovely really seems to care and will take the time to address your concerns.
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
Her bedside manner was amazing! I joked after meeting her that she really lived up to her name, she was absolutely lovely.
Describe the protocols Laurie Lovely used in your cycles at Northern California Fertility Medical Center and their degree of success.
I was very concerned with the fact that my hormones were not where they should be specifically, my testosterone levels. She referred me to supplements and things to change in my everyday lifestyle, specifically diet and exercise to help with the imbalance.
Describe your experience with Northern California Fertility Medical Center.
At times, I felt that it was such a rushed appointment. Considering I drove several hours to get there and not truly get more than a couple of minutes with a nurse. It’s stressful, and at times I felt like there was a lack of communication. Just an, OK come back in a couple of days because the ultrasound was not showing the results we hoped for.
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
Each office visit appointment with ultrasound monitoring was $465. For an 11 - 20 minute telephone appointment was $140.
8
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Northern California Fertility Medical Center
Sacramento
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Consult
NPS
10
NPS
10
Age 25
1 Fertility Medications
PCOS
Latinx
Income $50K - $99K
Sales Representative
2nd of 2 Docs
8 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Lovely] treats you with kindness and understand you. She goes over your chart on what you have done prior coming to the clinic. As a patient i felt that she understand me on what i am going thru. She explain every detail on IUI and IVF. She tells you the differences between them and tells you what she recommends. She gave me information on my PCOS and the treatments i'm going to do
The [Northern Cal Fertilty] staff is very patient. My care coordinator answers my emails when i have questions same with the nurses and medical assistant...The greatest strength of the clinic is Friendly staff. And weakness would be a long wait time for the new patient but that's understandable because the facility can only handle so much
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
Doctor Lovely is a doctor you want to see when your at you last hopes. She treats you with kindness and understand you. She goes over your chart on what you have done prior coming to the clinic. As a patient i felt that she understand me on what i am going thru. She explain every detail on IUI and IVF. She tells you the differences between them and tells you what she recommends. She gave me information on my PCOS and the treatments i'm going to do. As well she will send a letter/email to myself and my obgyn on my next steps and what treatments i'm going to do.
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
Be patient and believe in your doctor and clinic.
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
I felt like a human when i spoke with her because she cares for her patients. she explains your treatments and our next steps on whats next.
Describe the protocols Laurie Lovely used in your cycles at Northern California Fertility Medical Center and their degree of success.
I still haven't done my treatments. But she puts all the information in your chart and explains everything to you.
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: sandie jordan)
The staff is very patient. My care coordinator answers my emails when i have questions same with the nurses and medical assistant.
Describe your experience with Northern California Fertility Medical Center.
The greatest strength of the clinic is Friendly staff. And weakness would be a long wait time for the new patient but that's understandable because the facility can only handle so much. Clinic is already giving its 100%.
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
Consultation cost is average. Rest depends on what type of treatment you get. But overall Cost are not higher than average.
10
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northern California Fertility Medical Center
Sacramento
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 33 - 34
2 Egg Freezing
Diminished Ovarian Reserve
European
East Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Laurie Lovely is very empathetic and passionate about her patients and truly cares about them as a person and their situation. She is attentive and clearly explains options and procedures in a clear manner, ensuring that you are understand & are educated about your treatment plan...Full stimulation injection IVF cycle for egg freezing...is so involved in not only my case medically, but is also really cares about the personal journey and difficulties I have faced with my case and is so caring and empathetic
[The nurses at Northern California Fertility Medical Center are] Extremely organized, attentive, friendly and personable...Each cycle you go through, you are assigned to the same nurse coordinator who is with you the whole time through out the process. This is extremely helpful as the person knows your history, what worked last time vs. what didn't, what your preferences are etc. This makes the process so much more streamlined than if a different nurse coordinator was assigned each time you underwent a new cycle.
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
Dr. Laurie Lovely is very empathetic and passionate about her patients and truly cares about them as a person and their situation. She is attentive and clearly explains options and procedures in a clear manner, ensuring that you are understand & are educated about your treatment plan.
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
Don't be afraid to ask questions!
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
Dr. Lovely is so involved in not only my case medically, but is also really cares about the personal journey and difficulties I have faced with my case and is so caring and empathetic
Describe the protocols Laurie Lovely used in your cycles at Northern California Fertility Medical Center and their degree of success.
Full stimulation injection IVF cycle for egg freezing
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: Alyssa Schnorr)
Extremely organized, attentive, friendly and personable
Describe your experience with Northern California Fertility Medical Center.
The Clinic's patient online portal is great and really easy to use. It includes all records and documents and lists all information that you can view online including lab results, doctors notes etc. Each cycle you go through, you are assigned to the same nurse coordinator who is with you the whole time through out the process. This is extremely helpful as the person knows your history, what worked last time vs. what didn't, what your preferences are etc. This makes the process so much more streamlined than if a different nurse coordinator was assigned each time you underwent a new cycle.
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
~$3000 For medication & ~$3000 for treatment (egg retrieval) after insurance
What specific things went wrong at Northern California Fertility Medical Center?
  • Lost paperwork
10
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
Northern California Fertility Medical Center
Roseville (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016 - 2017, Unsuccessful
NPS
9
NPS
8
Age 37 - 38
Diminished Ovarian Reserve
Unexplained
South Asian
Ashkenazi Jewish
Income $50K - $99K
Teacher
2nd of 5 Docs
4 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Neutral
Unsuccessful
She [Dr. Laurie Lovely] was positive, informative, non-patronizing, empathetic and encouraging. She also joked with us through the tense times. I really enjoyed meeting with her. Even when news was disappointing, I preferred hearing it from her.... She was always optimistic though realistic. She also checked in with me via email -- even on her time off... I was on high dose meds. Limited success with first round of IVF ( ET successful but no resulting embryo or baby).
I had 4-5 different nurse coordinators [at Northern California Fertility Medical Center--Roseville] throughout my rounds. They came and went frequently so it was hard keeping track. ... I was in the middle of an IUI cycle and they didn't get back to me in time -- missed phone calls, missed appointment opportunities -- so I ovulated before they were able to inseminate. This was hugely disappointing because I was out over $700 for nothing. That is nearly 1/2 a cycle fee. When couples are spending so much (and often for so many months/years), saving money for treatment is key. We were very disappointed to lose out on the money AND chance that month.
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
She was positive, informative, non-patronizing, empathetic and encouraging. She also joked with us through the tense times. I really enjoyed meeting with her. Even when news was disappointing, I preferred hearing it from her.
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
If you like her, stay with her. If she is not your style, find someone who you are comfortable with. This is an emotionally taxing endeavor. You might as well enjoy the company of your doctor -- you will be with him/her often.
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
She was always optimistic though realistic. She also checked in with me via email -- even on her time off.
Describe the protocols Laurie Lovely used in your cycles at Northern California Fertility Medical Center and their degree of success.
I was on high dose meds. Limited success with first round of IVF ( ET successful but no resulting embryo or baby).
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: My nurse care coordinator changed about 4 times during my process. I cannot remember. This is my only real complaint (other than no baby).)
I had 4-5 different nurse coordinators throughout my rounds. They came and went frequently so it was hard keeping track. That is my one complaint (aside from not getting pregnant -- yet).
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
4 IUIs , 1 canceled IUI, and 1 IVF ~ about 23K
What specific things went wrong at Northern California Fertility Medical Center?
  • Lost appointments
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Northern California Fertility Medical Center.
I was in the middle of an IUI cycle and they didn't get back to me in time -- missed phone calls, missed appointment opportunities -- so I ovulated before they were able to inseminate. This was hugely disappointing because I was out over $700 for nothing. That is nearly 1/2 a cycle fee. When couples are spending so much (and often for so many months/years), saving money for treatment is key. We were very disappointed to lose out on the money AND chance that month.
9
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Northern California Fertility Medical Center
Roseville (closed)
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
2
NPS
9
Age 27
1 IVF
PCOS
European
Income $100K - $199K
Teacher
1st of 2 Docs
1 IVF With Other Docs
Donor Sperm
LGBTQ+
Doesn't Recommend
Strongly Recommends
Unsuccessful
We saw doctor Lovely for the first couple of appointments. We made us feel that we should have no worries at all and lead us to believe that the process would be simple. We ended up with zero embryos with no explanation. We were ever able to actually speak to Dr. Lovely...She was a good communicator was and open to answering any questions. We saw her for very few appointments, however. We mostly worked with her nurse.
The clinic [CA IVF] has since moved to their Sacramento location. Both clinic locations are very organized with great staff. We were very impressed with the communication from the nursing staff and their willingness to help...Linda is the reason we continued our IVF journey. We wanted to give up on reciprocal IVF after our failed cycle. Linda grew to understand what was important to us in creating a family, and because of her we have the family of our dreams.
How was your experience with Laurie Lovely at California IVF?
We saw doctor Lovely for the first couple of appointments. We made us feel that we should have no worries at all and lead us to believe that the process would be simple. We ended up with zero embryos with no explanation. We were ever able to actually speak to Dr. Lovely. The owner of the clinic took over our case, for which we were grateful.
What's one piece of advice would you give a prospective patient of Laurie Lovely at California IVF?
She is not a doctor that we were visit again. We could have just had a negative experience because of our situation. She may be a great doctor, but didn't have great results with our case.
During treatment, were you treated like a number or a human with Laurie Lovely at California IVF?
She was a good communicator was and open to answering any questions. We saw her for very few appointments, however. We mostly worked with her nurse.
Describe the protocols Laurie Lovely used in your cycles at California IVF and their degree of success.
We did reciprocal IVF where I did the egg retrieval, and my wife carried the embryos.
Describe your experience with your nurse at California IVF. (Assigned nurse: Linda Goldsworth)
Linda is the reason we continued our IVF journey. We wanted to give up on reciprocal IVF after our failed cycle. Linda grew to understand what was important to us in creating a family, and because of her we have the family of our dreams.
Describe your experience with California IVF.
The clinic has since moved to their Sacramento location. Both clinic locations are very organized with great staff. We were very impressed with the communication from the nursing staff and their willingness to help.
Describe the costs associated with your care under Laurie Lovely at California IVF.
About $25,000 for egg retrieval and implantation
Describe Laurie Lovely's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.
We didn't get far along enough in the process to discuss embryo transfer.
2
Doctor
Laurie Lovely
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
9
Clinic
California IVF
Davis (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2016, Unknown Success
NPS
7
NPS
5
Age 34
1 Embryo Freezing (cancer)
Cancer
Diminished Ovarian Reserve
Income $0 - $49K
1st of 2 Docs
1 Embryo Freezing With Other Docs (cancer)
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
Dr lovely is very knowledgeable. She was willing to spend a great deal of time to explain things fully and answered all my questions patiently. She accurately described what I should expect as outcomes of my treatment....Dr Lovely uses maximum stimulation, she believes this method should yield the highest number of eggs. She was very skillful. All the eggs she retrieved turned into embryos. She was able to freeze all of them
I would like to see the overall clinic staff [Northern California Medical Center] focus most on the patient's well being. I think they should understand each patent's situation is different and that majority of the patients are going through a very difficult time in their lives....I think the nurses overall were very kind, some of the staff members did make a few errors. There were many nurses and staff members, some of them were nice, some not so kind.
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
Dr lovely is very knowledgeable. She was willing to spend a great deal of time to explain things fully and answered all my questions patiently. She accurately described what I should expect as outcomes of my treatment.
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
Be careful with how you communicate with the staff. Its not always easy to get them to relate your message accurately. The clinic nurses were friendly and gentle however.
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
She appeared sincerely interested in getting the best results for me in my particular situation
Describe the protocols Laurie Lovely used in your cycles at Northern California Fertility Medical Center and their degree of success.
Dr Lovely uses maximum stimulation, she believes this method should yield the highest number of eggs. She was very skillful. All the eggs she retrieved turned into embryos. She was able to freeze all of them
Describe your experience with the nursing staff at Northern California Fertility Medical Center.
The clinic sees many patients. I think the nurses overall were very kind, some of the staff members did make a few errors. There were many nurses and staff members, some of them were nice, some not so kind.
Describe your experience with Northern California Fertility Medical Center.
I would like to see the overall clinic staff focus most on the patient's well being. I think they should understand each patent's situation is different and that majority of the patients are going through a very difficult time in their lives. Compassion is of utmost important to these patients.
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
majority of ivf clinics are expensive and put high priority on patients's ability to pay.
What specific things went wrong at Northern California Fertility Medical Center?
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Northern California Fertility Medical Center.
staff at the front desk gave inaccurate information
7
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
5
Clinic
Northern California Fertility Medical Center
Roseville (closed)
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unsuccessful
NPS
8
NPS
10
Age 35 - 36
Diminished Ovarian Reserve
Unexplained
European
Income $100K - $199K
Consultant
2nd of 2 Docs
3 IUI With Other Docs
Neutral
Strongly Recommends
Unsuccessful
You are in good hands. No need to be nervous she knows what she [Dr. Laurie Lovely] is doing...I felt very comfortable and not nervous about the dosage of fertility medication. She is very knowledgeable. Very gentle with administering the IUI. She answered all my questions and kept a positive outlook.
Very clean. Front desk staff [at Northern California Fertility Medical Center is] very welcoming. Hardly any wait time for your appointment. My male partner didn't like the music choices in the room that he goes into. Also, the sink to wash up sprays all over. The cup that he puts his sample into is rough on the edges.
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
I felt very comfortable and not nervous about the dosage of fertility medication. She is very knowledgeable. Very gentle with administering the IUI. She answered all my questions and kept a positive outlook.
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
You are in good hands. No need to be nervous she knows what she is doing.
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
I always got a call back the same day.
Describe the protocols Laurie Lovely used in your cycles at Northern California Fertility Medical Center and their degree of success.
Clomid 100mg for 5 days, Estrogen for 5 days, daily low dose aspirin, daily prenatal. HCG trigger shot then IUI the next day. 3 cycles of this exact protocol. First cycle 4 follicles, Second cycle 3 follicles and then third cycle 4 follicles. Chemical pregnancy after the third cycle.
Describe your experience with the nursing staff at Northern California Fertility Medical Center.
If I had a question that they couldn't answer they would go out of their way to get the answer for me.
Describe your experience with Northern California Fertility Medical Center.
Very clean. Front desk staff very welcoming. Hardly any wait time for your appointment. My male partner didn't like the music choices in the room that he goes into. Also, the sink to wash up sprays all over. The cup that he puts his sample into is rough on the edges.
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
Ultrasounds about $200. Sperm Washing and IUI $500. Meds $150.
8
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northern California Fertility Medical Center
Sacramento
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
9
NPS
8
Age 36 - 37
1 IVF
Male Factor
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Neutral
Successful
My doctor is very personable and understanding. She [Dr. Lovely] provides very good information and ensures that we understand what’s going on at all times.... She has lots of confidence and experience. She is able to answer our questions in a thoughtful manner. We had a very good experience working with her.... I’ve tried a natural frozen embryo transfer cycle and a hormone replacement cycle. Both for different reasons. I’m still in the middle of the ladder cycle.
Strengths- very organized, friendly and experienced. Also, they are very punctual. The staff [Northern CA Fertility Med Ctr] have been great all around. I also appreciate their honesty and candidness. Weakness- it would be nice to be able to see one doctor more consistently.... Total care has been around $26,000 including medications. This is for one retrieval and two embryo transfers... very organized, understanding and knowledgeable.
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
She’s very nice and very understanding. She has lots of confidence and experience. She is able to answer our questions in a thoughtful manner. We had a very good experience working with her. We would recommend her to others as well.
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
To just ask any questions that they may have instead of googling!
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
My doctor is very personable and understanding. She provides very good information and ensures that we understand what’s going on at all times.
Describe the protocols Laurie Lovely used in your cycles at Northern California Fertility Medical Center and their degree of success.
I’ve tried a natural frozen embryo transfer cycle and a hormone replacement cycle. Both for different reasons. I’m still in the middle of the ladder cycle.
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: Alyssa Schnorr)
She’s very organized, understanding and knowledgeable. I would recommend her to anyone.
Describe your experience with Northern California Fertility Medical Center.
Strengths- very organized, friendly and experienced. Also, they are very punctual. The staff have been great all around. I also appreciate their honesty and candidness. Weakness- it would be nice to be able to see one doctor more consistently.
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
Total care has been around $26,000 including medications. This is for one retrieval and two embryo transfers
Describe Laurie Lovely's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northern California Fertility Medical Center.
Our doctor recommended a single, but we opted to transfer two embryos both times.
9
Doctor
Laurie Lovely
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Northern California Fertility Medical Center
Roseville (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2017 - 2018, Successful
NPS
8
NPS
8
Age 32 - 33
1 IVF
Latinx
Income $100K - $199K
Teacher
1st of 3 Docs
1 Fertility Medications With Other Docs
Neutral
Neutral
Successful
[Dr. Lovely has an] Amiable personality, easy to communicate with. Knowledgeable about the subject and willing to share information with patients. Satisfied as to how treatment was set out. From first visit to the last felt involved in treatment and was provided with a lot of information as to why treatment was set out the way it was. Felt my questions/concerns were seriously taken into consideration and addressed in a respectful manner.
The clinic [Northern California Fertility Medical Center] is staffed with doctors, nurses and other miscellaneous staff dedicated to helping struggling couples, patients achieve their dream of parenthood. Cooperation among them in order to achieve this is noticeable. Patients thoughts are treated respectfully. Information about procedures is not hidden and shared with patient in detail without being asked for.
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
Amiable personality, easy to communicate with. Knowledgeable about the subject and willing to share information with patients. Satisfied as to how treatment was set out. From first visit to the last felt involved in treatment and was provided with a lot of information as to why treatment was set out the way it was. Felt my questions/concerns were seriously taken into consideration and addressed in a respectful manner.
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
She is not at the clinic full time which means treatment by other doctors is highly probable.
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
Felt like a human- time was taken by doctors, nurses and staff at clinic to answer questions, address concerns and go over procedures in a detailed manner.
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: Courtney)
Amiable nursing staff. Great coordinators who were knowledgeable and willing to answer questions. Phone calls were not always answered but were returned in a timely manner.
Describe your experience with Northern California Fertility Medical Center.
The clinic is staffed with doctors, nurses and other miscellaneous staff dedicated to helping struggling couples, patients achieve their dream of parenthood. Cooperation among them in order to achieve this is noticeable. Patients thoughts are treated respectfully. Information about procedures is not hidden and shared with patient in detail without being asked for.
8
Doctor
Laurie Lovely
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Northern California Fertility Medical Center
Roseville (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
10
NPS
10
Age 39
8 Fertility Medications
Unexplained
European
Income $100K - $199K
1st of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She’s great and would recommend her. Very informative. I only saw her [Dr. Lovely] a couple of times becaus when your body is ready you see the doctor on duty at the time so I saw 3 other doctors over the course of the 8 months...We tried meds with intercourse for 4 months. When I didn’t get pregnant we progressed to IUI. We did that several times with one round resulting in IUI 2 days in a row...
Strengths would be they [Northern California fertility medical center] are helpful, insightful, and compassionate. All the doctors and nurses always spoke to me like they remembered me and they were genuine in how I was doing. Weaknesses would be the cost. They are a higher priced than some other clinics locally...I always spoke to the same 2 nurses and they were very nice and helpful...Everyone was always so nice and supportive
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
She’s great and would recommend her. Very informative. I only saw her a couple of times becaus when your body is ready you see the doctor on duty at the time so I saw 3 other doctors over the course of the 8 months
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
Prepare for the long haul
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
Everyone was always so nice and supportive
Describe the protocols Laurie Lovely used in your cycles at Northern California Fertility Medical Center and their degree of success.
We tried meds with intercourse for 4 months. When I didn’t get pregnant we progressed to IUI. We did that several times with one round resulting in IUI 2 days in a row. I ended up being 12 days late in December but the Beta came back negative and then 2 days later I ended up starting. Without having a positive pregnancy test it was either an early miscarriage or my body was just acting up from the hormones.
Describe your experience with the nursing staff at Northern California Fertility Medical Center.
I always spoke to the same 2 nurses and they were very nice and helpful
Describe your experience with Northern California Fertility Medical Center.
Strengths would be they are helpful, insightful, and compassionate. All the doctors and nurses always spoke to me like they remembered me and they were genuine in how I was doing. Weaknesses would be the cost. They are a higher priced than some other clinics locally.
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
It was around 1200 a month when we did the IUI
Describe Laurie Lovely's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northern California Fertility Medical Center.
We didn’t discuss this
10
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
10
Clinic
Northern California Fertility Medical Center
Roseville (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2012 - 2014, Unsuccessful
NPS
10
NPS
7
Age 27 - 29
4 IUI
1 IVF
Unexplained
Income $100K - $199K
Sales Representative
2nd of 2 Docs
Strongly Recommends
Neutral
Unsuccessful
She's a warm and caring person. She [Dr. Lovely] does her best to make you feel comfortable. She gives you the facts and numbers even if they aren't the greatest. She never makes you feel rushed or like your feelings don't matter. I know I broke down in her office more than once and she never made me feel bad about it or like it was an inconvenience to her.... She truly listens to you and explains everything to you more than once if needed.
Everyone at the clinic [CA IVF: Davis Fertility Ctr] was very nice and helpful. The waiting area could have been larger. I feel like towards the end of my treatment the clinic was trying to grow too fast. There were too many doctors and it started feel less comfortable.... The nursing staff was amazing! They did their best to make you feel comfortable and explained everything very well.... She [Dr. Lovely] truly listens to you and explains everything to you more than once if needed.
How was your experience with Laurie Lovely at California IVF?
She's a warm and caring person. She does her best to make you feel comfortable. She gives you the facts and numbers even if they aren't the greatest. She never makes you feel rushed or like your feelings don't matter. I know I broke down in her office more than once and she never made me feel bad about it or like it was an inconvenience to her.
What's one piece of advice would you give a prospective patient of Laurie Lovely at California IVF?
Trust her
During treatment, were you treated like a number or a human with Laurie Lovely at California IVF?
She truly listens to you and explains everything to you more than once if needed. Never once did I feel like she didn't care or was in a hurry.
Describe your experience with your nurse at California IVF.
The nursing staff was amazing! They did their best to make you feel comfortable and explained everything very well.
Describe your experience with California IVF.
Everyone at the clinic was very nice and helpful. The waiting area could have been larger. I feel like towards the end of my treatment the clinic was trying to grow too fast. There were too many doctors and it started feel less comfortable.
Describe the costs associated with your care under Laurie Lovely at California IVF.
I didn't have to pay anything beyond a copay until it came time for IVF. The IVF obviously was very expensive. At the time they did not offer the refund program they do now. I paid approximately $15,000 for my IVF and medications
10
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
California IVF
Davis (closed)
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 33
Male Factor
European
Income $50K - $99K
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Lovely] thought initially with my partner's cancer history that we would need to do IVF but when she saw his results she said iui would be fine. ... So friendly, looked through all of our records. We never felt rushed, my partner had testicular cancer and we had been trying for alittle over 3 years before seeking a fertility doctor. She put all of our worries to rest
Everything was great, facilities were clean [NCFMC]. They had genetic testing offered on site which made all the preliminary testing really easy. They communicated with my primary care doctor easily. We had no issues ... We had a great experience with all the staff. Communication was fast and easy ... Just finished up all the testing required before we could start IUI
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
So friendly, looked through all of our records. We never felt rushed, my partner had testicular cancer and we had been trying for alittle over 3 years before seeking a fertility doctor. She put all of our worries to rest
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
Give it a try, I was concerned about the cost. She thought initially with my partner's cancer history that we would need to do IVF but when she saw his results she said iui would be fine. More affordable than you would think
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
She was wonderful and listened to our concerns
Describe the protocols Laurie Lovely used in your cycles at Northern California Fertility Medical Center and their degree of success.
Just finished up all the testing required before we could start IUI
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: Brianne)
We had a great experience with all the staff. Communication was fast and easy
Describe your experience with Northern California Fertility Medical Center.
Everything was great, facilities were clean. They had genetic testing offered on site which made all the preliminary testing really easy. They communicated with my primary care doctor easily. We had no issues
Describe the costs associated with your care under Laurie Lovely at Northern California Fertility Medical Center.
Overall the cost for 2 rounds of iui would be around 1,400 dollars
10
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
10
Clinic
Northern California Fertility Medical Center
Roseville (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 33
PCOS
Income $0 - $49K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Lovely is very understanding, and she does her best to make sure I understand what is going to be done. She made sure I was comfortable during my visit with her, and since I don't have health care insurance she tries her best to save me money while still providing me with the best care possible...She explain every step of the way...She was very knowledgeable about what she is doing.
The nurses [at Northern California Fertility Medical Center-Roseville] are very nice. Anytime I have a question the try their best to respond back to me as soon as possible...This clinic is nice and clean. All the staff are very nice and compassionate about what the do. The doctors are very professional and yet the understand what a patient is going thru.
How was your experience with Laurie Lovely at Northern California Fertility Medical Center?
As a patient Dr. Lovely made sure that I know what is to be expected of the visit. She explain every step of the way. And she make sure that I understand everything. She was very knowledgeable about what she is doing. She tries her best to make me feel as comfortable as possible.
What's one piece of advice would you give a prospective patient of Laurie Lovely at Northern California Fertility Medical Center?
She is very knowledgeable about what she is doing, and she understands what you are going through.
During treatment, were you treated like a number or a human with Laurie Lovely at Northern California Fertility Medical Center?
Dr. Lovely is very understanding, and she does her best to make sure I understand what is going to be done. She made sure I was comfortable during my visit with her, and since I don't have health care insurance she tries her best to save me money while still providing me with the best care possible.
Describe your experience with the nursing staff at Northern California Fertility Medical Center.
The nurses are very nice. Anytime I have a question the try their best to respond back to me as soon as possible.
Describe your experience with Northern California Fertility Medical Center.
This clinic is nice and clean. All the staff are very nice and compassionate about what the do. The doctors are very professional and yet the understand what a patient is going thru.
10
Doctor
Laurie Lovely
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northern California Fertility Medical Center
Roseville (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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