Rated 6.7
Strongly recommend: 67%Don't recommend: 33%6.7
67% strongly recommend
3 reviews
Humanity
7.3
7.3
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.3
7.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8
8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
5.7
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Brown University
Residency
University of Pennsylvania
Fellowship
OHSU

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Liz Rubin works at

Oregon Health Sciences University
Rated 7.7
Strongly recommend: 53%Neutral: 28%Don't recommend: 20%7.7

Explore Clinic
Portland
3303 S.W. Bond Avenue, 10th Floor
Portland, OR 97239
Liz Rubin works at

Spring Fertility - Portland
Rated 9.5
Strongly recommend: 100%9.5

Explore Clinic
Portland
2055 NW Savier St., Suite 150
Portland, OR 97209

3 patient reviews

LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2024, Unknown Success
NPS
10
NPS
9
Age 33 - 36
1 Fertility Medications
European
Ashkenazi Jewish
Income $50K - $99K
Writer
1st of 3 Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Rubin, she was determined to get to the bottom of what was happening...discovered I have a prolactinoma...is thorough, very smart, and extremely optimistic...has devoted her entire professional career to caring for LGBTQ+ people...my wife and I felt both respected and incredibly well cared for when meeting with her
I really, really like [Spring Fertility - Portland]. The doctors work together very collaboratively and it’s clear that everyone cares about the patients — I feel treated extremely well...Honestly my only complaint about working with Dr. Rubin is the move to Spring has been a little challenging
How was your experience with Liz Rubin at Spring Fertility - Portland?
I first saw Dr. Rubin a few years before TTC, because I had stopped menstruating and was very concerned about what that meant for my fertility. Other doctors (in a different state, where I lived before) had blown off my concerns and diagnosed me with PCOS, but when I moved and found Dr. Rubin, she was determined to get to the bottom of what was happening. She wasn’t convinced PCOS was the right diagnosis, and she was tireless in working to figure out what was really affecting my cycles. Eventually we discovered I have a prolactinoma, and she was able to prescribe meds that got my cycle back to normal. Without Dr. Rubin I would still be working with an incorrect PCOS diagnosis and I quite literally don’t know if I would ever have a chance to get pregnant. I’ve never met a doctor more committed to helping me. Dr. Rubin is thorough, very smart, and extremely optimistic. She has an east coast business-like energy that I think is a huge plus — she really gets stuff done.
What's one piece of advice would you give a prospective patient of Liz Rubin at Spring Fertility - Portland?
Be really specific about your goals! Dr. Rubin has so much knowledge, and she’s willing to try lots of options depending on what you as a patient want to do, so be honest with her about what’s important to you and she will take care of the rest! Also I would say if you’re queer, Dr. Rubin is the best choice you’ll ever make!
During treatment, were you treated like a number or a human with Liz Rubin at Spring Fertility - Portland?
Dr. Rubin is incredibly kind, knowledgeable, and very funny. I never got the feeling that she was rushing me through our time together — she was always willing to take the time to go over my questions, no matter how many times I asked or worried about the same thing, and she was really empathetic to my worries. As a queer woman, it can be really vulnerable to discuss family building with a doctor, and I really felt like because she’s also queer, Dr. Rubin “got it” and treated me and my wife with care and understanding. I couldn’t have asked for better care.
How competent was Liz Rubin at LGBTQ+ care?
It’s clear that Dr. Rubin has devoted her entire professional career to caring for LGBTQ+ people. As a queer woman herself, she has personal experience to back up her research, and my wife and I felt both respected and incredibly well cared for when meeting with her. There’s something very special about a doctor actually understanding your lived experience because she has lived it too, and that’s how we felt with Dr. Rubin. I would recommend all queer people go see her.
Describe your experience with the nursing staff at Spring Fertility - Portland.
Honestly my only complaint about working with Dr. Rubin is the move to Spring has been a little challenging. Working with her at OHSU was flawless; the nursing team at Spring seems to still be getting themselves organized, but they are definitely doing their best and it’s worth it to keep working with Dr. Rubin.
Describe your experience with Spring Fertility - Portland.
I really, really like Spring. The doctors work together very collaboratively and it’s clear that everyone cares about the patients — I feel treated extremely well. That said, it’s a brand new set up and they’re still ironing out some kinks. I’m hoping as I continue my treatment things are more organized. I’d say the main thing to know about Spring is that you should advocate for yourself — I have heard this feedback from patients at many different clinics though, so maybe that’s just the nature of Fertility Clinics.
Describe the costs associated with your care under Liz Rubin at Spring Fertility - Portland.
Covered by insurance.
10
Doctor
Liz Rubin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Spring Fertility - Portland
Portland
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2024, Unsuccessful
NPS
0
NPS
0
Age 37 - 39
3 IVF
Donor Sperm
Endometriosis
European
Income $50K - $99K
3rd of 4 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Donor Sperm With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Almost every time I had a meeting with Dr. Rubin I had to re-explain my case...two months of Lupron...supposed to suppress my estrogen but it surged instead and I got a really bed endometriosis flare...hard time reaching Dr. Rubin...She totally dropped me as a patient and never gave a courtesy call to explain what might have happened or even that it wasn't happening
Unfortunately OHSU is no longer taking IVF patients. They have terrible communication now and switched over to Spring Fertility for IVF. I believe they are still doing IUI's but I don't recommend them. Their IVF drugs at their pharmacy are half the price of most other pharmacy's in town though, so that's one positive
How was your experience with Liz Rubin at Oregon Health Sciences University?
I started out with a lot of hope with Dr. Rubin. She was very nice and seemed to care about me as an individual and was open to working with me and my ideas. My first egg retrieval with her was a success. We got 2 Euploid Embryos with Donor sperm. Next retrieval was not as good and we got 2 embryo's untested because the quality was so poor with the same donor sperm. 3rd retrieval I got the flu and was running a fever and was concerned about doing another egg retrieval then as it was the last egg retrieval I was going to do and with a partner this time, so the only one with my partner. I kept telling the team that I was sick, but Dr. Rubin insisted it was fine and to just keep taking Tylenol and to not cancel. Later she said in hindsight she would have cancelled. We only got 1 embryo from that round a 6 day 4bb untested. Gearing up for the embryo transfer is when everything started to fall apart. Before I did my 3rd retrieval with her, the plan was to transfer one of my donor embryo's. Since I have endometriosis we decided to do two months of Lupron (1 shot each month). Lupron was supposed to suppress my estrogen but it surged instead and I got a really bed endometriosis flare. I was nervous of doing a 2nd month on Lupron because of how much pain and inflammation I was in (we were taking Lupron to decrease pain and inflammation). We agreed to stop Lupron since my body didn't respond well to it and that's when I decided to go ahead and do one more egg retrieval. Gearing up for another FET attempt with my untested 4BB, we decided to try Orilissa for 2 months instead of Lupron. The side effects were extreme as they were with Lupron, but we marched on. I was still having some endometriosis pain so Dr. Rubin decided to double my dose of Orillissa which helped. At one point I went to refill my Orilissa but my pharmacy stated that even though Dr Rubin told me to take the double dose, she didn't approve that with my insurance so my insurance wasn't going to refill my prescription in time. I gave Dr Rubin at least 2 weeks notice of this situation and the nurses stated they were having a hard time reaching Dr. Rubin. I was also having a hard time reaching Dr. Rubin. I had sent her a message asking if I could continue taking Low Dose Naltrexone that my naturopath had prescribed but never did get a response back from her or her team. It felt impossible to get answers especially in a timely manner. After repeatedly telling Dr. Rubin and her team that I needed more Orilissa, they finally tried to help with only a few days to spare before I ran out. Dr. Rubin decided that it would be okay if I went to a lower dose of Orilissa until I could get more. They got a pre-approval for more but it was too late. I went several days on the lower dose, and unfortunately as we would find out later, it caused my body to recruit follicles. After 2 months of taking Orilissa at mixed doses, Dr. Rubin decided to put me on Lupron once again, even though I voiced my concerns that I had a bad reaction to it last time and that it had the opposite effect on my body than it was supposed to. She insisted it would be fine and that it must have been a fluke. Turns out it wasn't a fluke. When I went in for my suppression check not only were my ovaries not suppressed, but I had 5 follicles growing, 2 of which were fully matured at around 22mm. I had been voicing concern for the past 2 weeks that I was in pain again, but Dr Rubin didn't seem to be concerned. They cancelled my FET cycle and had me take a trigger shot that night. The kicker was that I had to wait at the clinic all day in order to get the trigger shot before the pharmacy closed. My appointment was in the morning and I knew what was happening based on the Ultrasound, yet Dr. Rubin didn't give the okay for the trigger shot until the end of the day. So, not only did I get terrible news, I had to wait until the end of the day to get the trigger shot which didn't have a pre-approval for my insurance so I had to pay out of pocket. Not only did I have to wait, but I never got a phone call or message from Dr. Rubin after that. She totally dropped me as a patient and never gave a courtesy call to explain what might have happened or even that it wasn't happening. The nurse even turned off reply messages. Thankfully the nurse turned them back on the next day and asked if I wanted a follow up appointment with Dr. Rubin. I said yes. They didn't have an appointment to speak with Dr. Rubin for another 5 ish weeks. Which I decided to take. 5 weeks later I still hadn't heard a peep from Dr. Rubin. I felt that was very unprofessional and when I spoke to her she acted as if she couldn't believe she forgot to call me. After going through all of that with a patient you don't forget to call them. She clearly avoided me and even said she thought I might not want to talk to her. That is very unprofessional and I deserved an explanation. At the end of the day, I liked her as a human, but she was a terrible doctor to me. Lack of communication was always an issue with her. Even her nurses would tell me how hard of a time they had getting a hold of her. In my opinion, she should not be allowed to work with patients as she doesn't give them the quality of care they deserve. I don't want anyone else to have to go through what I went through.
What's one piece of advice would you give a prospective patient of Liz Rubin at Oregon Health Sciences University?
Don't see her. She is only working at the clinic with patients one day a week and is focused more on research. You are not her priority.
During treatment, were you treated like a number or a human with Liz Rubin at Oregon Health Sciences University?
Almost every time I had a meeting with Dr. Rubin I had to re-explain my case or she had forgotten something very important about my case.
Describe the protocols Liz Rubin used in your cycles at Oregon Health Sciences University and their degree of success.
For my protocol because I ovulate on the early side (LH surge on day 11 on a 29 day cycle)... Dr. Rubin felt I may be recruiting follicles earlier than my cycle. So we decided to go with an estrogen priming cycle for my egg retrievals. After priming with estrogen and HGH we did menopur (2 vials) and follistim 300 daily. First time it worked great and I ended up with 3 day 5 embryo's to test. 2 of which were Euploid. 2nd time we did the same thing and I got bad results. Only 2 embryos of too poor of quality to test that were both day 6. 3rd time we attempted the same protocol but HGH was out across the country and I had the flu, yet Dr. Rubin still decided I should continue with the egg retrieval (bad idea). I only got 1 embryo and we chose not to test it. 4BB. The first two retrievals were with the same donor sperm and the 3rd retrieval was with my partner's fresh sperm. We did ICSI all 3 times.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Katie )
Katie has been a rock star from day one. She was with me at my previous clinic as well and then moved to OHSU at the same time I did and I got to keep her. Unfortunately she left the clinic at the end, and that's when the care especially went bad. I couldn't tell you who my nurse was after that because it seemed to be a different person every day and they did not have the compassion and care that Katie did.
Describe your experience with Oregon Health Sciences University.
Unfortunately OHSU is no longer taking IVF patients. They have terrible communication now and switched over to Spring Fertility for IVF. I believe they are still doing IUI's but I don't recommend them. Their IVF drugs at their pharmacy are half the price of most other pharmacy's in town though, so that's one positive. If you can get the IVF drugs there, I would!
Describe the costs associated with your care under Liz Rubin at Oregon Health Sciences University.
I had really good insurance so it's hard to say. I kept getting bills here and there and it added up for sure. Wasn't cheap. But the bad part about billing is they asked you to prepay. When you pre-paid then Billing would still send you the bill as if you hadn't pre paid and I accidentally overpaid and I'm still waiting to get reimbursed several months later. Very unorganized billing department. Do not recommend.
Describe Liz Rubin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
She was very adamant of only doing single embryo transfers expect for with the 2 untested poor quality embryo's. She was okay with transferring both of them. But only wanted to transfer the best embryo's first. One at a time.
What specific things went wrong at Oregon Health Sciences University?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
  • Failed to call with results
  • Failed to consider drug intolerance
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Oregon Health Sciences University.
I have already spoke on most of these things in my review.
0
Doctor
Liz Rubin
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
4 of 5
Trustworthiness
1 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
1 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, Successful
NPS
10
NPS
9
Age 35 - 36
2 IVF
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Rubin is a fantastic doctor, we are so happy with all the services she provided. She is very experienced and diligent. She always treated us with empathy and respect...always treated me and my husband with kindness, caring and professionalism as well as honesty...recommended in our case a single embryo transfer
Spring Fertility is a new clinic in Portland...They are professional and the office space is very nice...The staff are the doctors from OHSU fertility department and are very experienced. The nurses seem really nice and reception staff are also nice...embryo transfer it was approximately $4,000
How was your experience with Liz Rubin at Spring Fertility - Portland?
Dr. Rubin is a fantastic doctor, we are so happy with all the services she provided. She is very experienced and diligent. She always treated us with empathy and respect. I appreciate her so much. She worked with us throughout our fertility journey.
What's one piece of advice would you give a prospective patient of Liz Rubin at Spring Fertility - Portland?
I highly recommend working with Dr. Rubin
During treatment, were you treated like a number or a human with Liz Rubin at Spring Fertility - Portland?
Dr. Rubin always treated me and my husband with kindness, caring and professionalism as well as honesty.
Describe your experience with Spring Fertility - Portland.
Spring Fertility is a new clinic in Portland. We had positive experiences with them. They are professional and the office space is very nice. We transferred from OHSU to Spring and we’re happy with their services. The staff are the doctors from OHSU fertility department and are very experienced. The nurses seem really nice and reception staff are also nice.
Describe the costs associated with your care under Liz Rubin at Spring Fertility - Portland.
For embryo transfer it was approximately $4,000
Describe Liz Rubin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility - Portland.
Dr. Rubin recommended in our case a single embryo transfer
10
Doctor
Liz Rubin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Spring Fertility - Portland
Portland
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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