Rated 7
Strongly recommend: 28%Neutral: 51%Don't recommend: 22%7
28% strongly recommend
9 reviews
Humanity
8
8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.6
8.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7
7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6.8
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Texas
Residency
Rush U. Med Ctr
Fellowship
Beth Israel Boston

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Lorna Timmreck works in 1 office at

Shady Grove Fertility WMA (US Fertility Network clinic)
Rated 8.4
Strongly recommend: 66%Neutral: 21%Don't recommend: 13%8.4

Explore Clinic
Rockville
9601 Blackwell Road, 4th and 5th floors
Rockville, MD 20850

9 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
2
NPS
0
Age 34 - 35
3 Fertility Medications
Unexplained
Income $200K - $499K
Business Executive
1st of 2 Docs
2 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Lorna Timmreck] didn't seem to care about us as patients and was always very rushed. Her responses were passive at every meeting, which was only two or three times during my 3 attempts at Timed Intercourse...Dr. Timmerick was very passive and seemed more like she was going through a routine and reading off cue cards than actually listening, providing answers, and caring about me as a person.
My nurse [at Shady Grove Fertility] was a mess; she was my main contact at Shady Grove and never had any clue who I was, my history, or what treatment I was doing...they were to schedule weekend testing for me at Rockville but Rockville had no information on me having been scheduled when I arrived...The clinic staff in Columbia never had any clue who I was, my history, or what treatment I was doing. They actually sent me lab results from another patient with a similar name and were moving forward with treatment based on those results until I noticed it and had it corrected. I had a few experiences for testing at Rockville and Towson locations and they seemed better but would be too far a distance for me to go there regularly.
How was your experience with Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic)?
Dr. Timmerick didn't seem to care about us as patients and was always very rushed. Her responses were passive at every meeting, which was only two or three times during my 3 attempts at Timed Intercourse.
During treatment, were you treated like a number or a human with Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic)?
Dr. Timmerick was very passive and seemed more like she was going through a routine and reading off cue cards than actually listening, providing answers, and caring about me as a person.
Describe your experience with your nurse at Shady Grove Fertility BMA (US Fertility Network clinic). (Assigned nurse: Kim)
My nurse was a mess; she was my main contact at Shady Grove and never had any clue who I was, my history, or what treatment I was doing.
Describe your experience with Shady Grove Fertility BMA (US Fertility Network clinic).
The clinic staff in Columbia never had any clue who I was, my history, or what treatment I was doing. They actually sent me lab results from another patient with a similar name and were moving forward with treatment based on those results until I noticed it and had it corrected. I had a few experiences for testing at Rockville and Towson locations and they seemed better but would be too far a distance for me to go there regularly.
What specific things went wrong at Shady Grove Fertility BMA (US Fertility Network clinic)?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Shady Grove Fertility BMA (US Fertility Network clinic).
Again, they tried to schedule treatments for me based on lab results they uploaded for me, which I noticed were for another patient and were just erroneously uploaded to my chart. There were two instances where my medications weren't called in; they claimed it was the pharmacy's error but I work with the same pharmacy with a different clinic now and have no issues so am inclined to believe it was their problem. There was also an instance where they were to schedule weekend testing for me at Rockville but Rockville had no information on me having been scheduled when I arrived.
NPS
2
Doctor
Lorna Timmreck
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
2 of 5
NPS
0
Clinic
Shady Grove Fertility BMA (US Fertility Network clinic)
Columbia
NPS
Operations
1 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
8
NPS
9
Age 42 - 44
2 IVF
Male Factor
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
The only other thing she [Dr. Timmereck] has done repeatedly is bring up my age. I’m 43, and it’s mentioned at EVERY SINGLE appointment I have with her. I know my age! That’s one of the reasons we are there, I don’t need constant reminders!! But overall, since that one phone call, everything has been great. Just don’t expect any unscheduled discussions with her!...don’t expect to feel like you’re her only patients. She is very kind and understanding and was supportive after our miscarriage, but Dr. Timmreck does not make it a secret that she’s extremely busy.
SGF in general is like a factory. The staff, including doctors are very kind, but the sheer volume of patients and wait times can be overwhelming...The first nurse they assigned me was horribly inexperienced, but Natalie has been wonderful. She is kind, compassionate, knowledgeable and I never feel rushed or that I am bothering her. She always responds to me in a timely manner and does exactly what she says she’ll do.
How was your experience with Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic)?
Overall, she’s been really nice, but at the beginning of our first cycle, they assigned us to a very inexperienced nurse who couldn’t even answer questions on the phone without checking with a colleague. When I called Dr. Timmreck to discuss, she tried to rush me off the phone saying, “I have patients waiting for me” as if I wasn’t a patient myself! But she did reassign us to another experienced nurse. The only other thing she has done repeatedly is bring up my age. I’m 43, and it’s mentioned at EVERY SINGLE appointment I have with her. I know my age! That’s one of the reasons we are there, I don’t need constant reminders!! But overall, since that one phone call, everything has been great. Just don’t expect any unscheduled discussions with her!
What's one piece of advice would you give a prospective patient of Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic)?
Just don’t expect to feel like you’re her only patients. She is very kind and understanding and was supportive after our miscarriage, but Dr. Timmreck does not make it a secret that she’s extremely busy.
During treatment, were you treated like a number or a human with Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic)?
SGF in general is like a factory. The staff, including doctors are very kind, but the sheer volume of patients and wait times can be overwhelming.
Describe the protocols Lorna Timmreck used in your cycles at Shady Grove Fertility BMA (US Fertility Network clinic) and their degree of success.
First cycle: I don’t remember the dosages, but we did BCP for 2.5 weeks, then Gonal-f and Menopur injections for 14 days, at some point, they added in cetrotide injections, but I don’t remember exactly when. I did a Lupron trigger shot, then egg retrieval and 5 day transfer Second cycle: we had the Gonal-f and Menopur injections with the added cetrotide again, I don’t remember the dosages, but I do remember that this time it went on for 16 days. Lupron trigger and then egg retrieval. No eggs fertilized in this cycle, so no transfer occurred :( Third cycle in progress: we are on day 7 of Gonal-f and Menopur injections. They increased the Gonal dosage so we hopefully can trigger earlier this time.
Describe your experience with your nurse at Shady Grove Fertility BMA (US Fertility Network clinic). (Assigned nurse: Natalie Eaton)
The first nurse they assigned me was horribly inexperienced, but Natalie has been wonderful. She is kind, compassionate, knowledgeable and I never feel rushed or that I am bothering her. She always responds to me in a timely manner and does exactly what she says she’ll do.
Describe your experience with Shady Grove Fertility BMA (US Fertility Network clinic).
This clinic is like a factory. The plus side: they have the system down pat, so you know exactly what to expect and can learn how to work the system to your advantage. The down side: it is EXTREMELY busy ALL THE TIME. They only have 2 blood draw chairs and 3 ultrasound rooms, so you could make an appointment for monitoring at 7:30am and not be seen until 9:00 or later. They do have several other locations in the area, so you can go to any of those locations to be seen if more convenient. But they are all just as busy!
Describe the costs associated with your care under Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic).
They have a multi-cycle discount of $18,500 for 2 cycles. This not include the medications which can be another $5,000-7,000 per cycle.
Describe Lorna Timmreck's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility BMA (US Fertility Network clinic).
They did tell me that they would only transfer 2 embryos at a time. We only had 2 that were mature enough to transfer anyway, so it was fine.
What specific things went wrong at Shady Grove Fertility BMA (US Fertility Network clinic)?
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility BMA (US Fertility Network clinic).
It was only the first inexperienced nurse we had that provided incorrect information about my husband’s fertility issue. She almost caused us to give up entirely until we requested a new nurse and a second opinion.
NPS
8
Doctor
Lorna Timmreck
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
9
Clinic
Shady Grove Fertility BMA (US Fertility Network clinic)
Columbia
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014, Successful
NPS
10
NPS
10
Age 32
2 IUI
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr Timmreck] won't hold your hand, but she's honest, compassionate, kind, and patient...She was straight-forward, and she didn't "hand-hold," but she still answered every question we had patiently and kindly. She took the time to know our story and make recommendations based on what WE wanted...and I never had a question about the next step that was not answered...I felt that she was rational, calm, and patient. I stress "patient" because it was very important to us that ALL of our questions were answered fully.
[Shady Grove - Colombia] Strengths: Good infrastructure, competent and caring doctors and staff, a "no child" in the waiting room policy, and a high success rate. Weaknesses: Some patients feel like the clinic is a "factory." I personally have not felt that way, but my case was fairly straightforward...Kim Sorrentino [Nurse at Shady Grove] was extremely warm and friendly. She answered questions within the same day, and when she was not available (time off, etc.), my questions were answered by other staff members. The woman who coordinated our IUI steps (Elaine?) was also kind and warm. The nurses performing the blood draws were also friendly and warm.
How was your experience with Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic)?
I always felt like I had all the information from Dr. Timmreck. She gave us our odds, but did so in a way that was compassionate. She wasn't as warm as our nurse, but she was not cold by any means. I felt that she understood the significant emotional side of infertility and was patient and kind. When we were ready for treatment (before she recommended it), she supported our decision. When for financial and emotional reasons, we were ready to to move from one form of treatment to another (before she recommended it), she supported our decision. I felt that she was rational, calm, and patient. I stress "patient" because it was very important to us that ALL of our questions were answered fully. I felt like she was fighting WITH us, and I never had a question about the next step that was not answered.
What's one piece of advice would you give a prospective patient of Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic)?
She won't hold your hand, but she's honest, compassionate, kind, and patient.
During treatment, were you treated like a number or a human with Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic)?
She was straight-forward, and she didn't "hand-hold," but she still answered every question we had patiently and kindly. She took the time to know our story and make recommendations based on what WE wanted.
Describe the protocols Lorna Timmreck used in your cycles at Shady Grove Fertility BMA (US Fertility Network clinic) and their degree of success.
General Day 3 testing (AMH, prolactin, FSH, E2, etc.), HSG, semen analysis, repeat pregnancy loss panel (RPL). No red flags--"unexplained infertility." No apparent reason for previous losses. Timed intercourse for 1-2 cycles. Clomid (100 mg for 5 days) + Ovidrel trigger+ IUI for 2 cycles. Progesterone suppositories (200 mg twice a day vaginally) until beta test. (Clomid--hoping to get more than one egg during the IUI process to increase the chances of getting a "quality" egg.)
Describe your experience with your nurse at Shady Grove Fertility BMA (US Fertility Network clinic). (Assigned nurse: Kim Sorrentino)
Kim Sorrentino was extremely warm and friendly. She answered questions within the same day, and when she was not available (time off, etc.), my questions were answered by other staff members. The woman who coordinated our IUI steps (Elaine?) was also kind and warm. The nurses performing the blood draws were also friendly and warm.
Describe your experience with Shady Grove Fertility BMA (US Fertility Network clinic).
Strengths: Good infrastructure, competent and caring doctors and staff, a "no child" in the waiting room policy, and a high success rate. Weaknesses: Some patients feel like the clinic is a "factory." I personally have not felt that way, but my case was fairly straightforward.
Describe the costs associated with your care under Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic).
I think an IUI (with medication and monitoring) cost around $2000.
NPS
10
Doctor
Lorna Timmreck
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility BMA (US Fertility Network clinic)
Columbia
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
NPS
10
NPS
9
Age 32 - 36
2 IUI
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Timmreck] was/is incredibly patient in answering every question and addressing concerns. She has taken our numbers and put them into context for us, and discussing how we are in between different sets of statistics...Clomid IUI with hcg trigger We have recurrent pregnancy loss and unexplained infertility. Our second cycle was successful...She perhaps is not as hand-holding as a true newcomer might like, however, she is direct, explains everything in layman terms, and has your best interest at heart.
They [Shady Grove] need a bigger location. Waiting times during monitoring are long. Mostly, though, things run smoothly. The staff is competent and friendly. There is a free monthly support group at the clinic, as well, run by a therapist who specializes in infertility. Go. It is well worth it...Kim Sorrentino is very warm and friendly. She was organized and always related all results to me with their implication. The overall staff is friendly and competent.
How was your experience with Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic)?
She perhaps is not as hand-holding as a true newcomer might like, however, she is direct, explains everything in layman terms, and has your best interest at heart. She willingly answers every question you have, even if you have previously covered the topic.
What's one piece of advice would you give a prospective patient of Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic)?
No question is silly. Please ask them all.
During treatment, were you treated like a number or a human with Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic)?
She was/is incredibly patient in answering every question and addressing concerns. She has taken our numbers and put them into context for us, and discussing how we are in between different sets of statistics.
Describe the protocols Lorna Timmreck used in your cycles at Shady Grove Fertility BMA (US Fertility Network clinic) and their degree of success.
Clomid IUI with hcg trigger We have recurrent pregnancy loss and unexplained infertility. Our second cycle was successful, but we were ready to move to IVF if it had not been successful. In trying to add to our family, we are again starting with Clomid IUI. We plan on doing at least two cycles.
Describe your experience with your nurse at Shady Grove Fertility BMA (US Fertility Network clinic). (Assigned nurse: Kim Sorrentino)
Kim Sorrentino is very warm and friendly. She was organized and always related all results to me with their implication. The overall staff is friendly and competent.
Describe your experience with Shady Grove Fertility BMA (US Fertility Network clinic).
They need a bigger location. Waiting times during monitoring are long. Mostly, though, things run smoothly. The staff is competent and friendly. There is a free monthly support group at the clinic, as well, run by a therapist who specializes in infertility. Go. It is well worth it.
Describe the costs associated with your care under Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic).
Around $1800-$2000 per IUI cycle?
Describe Lorna Timmreck's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility BMA (US Fertility Network clinic).
N/A
NPS
10
Doctor
Lorna Timmreck
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
9
Clinic
Shady Grove Fertility BMA (US Fertility Network clinic)
Columbia
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2011, Unsuccessful
NPS
0
NPS
0
Age 37 - 39
4 IUI
2 IVF
Unexplained
European
Income $100K - $199K
Operations
1st of 2 Docs
4 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
While I was pregnant, she [Dr Lorna Timmreck] ordered me to stop taking endometrin, because she did not think my Beta's were high enough and could not see the sack in my uterus. I begged her to give me more medication, but she refused. Shortly afterwards, I started bleding and lost the baby. Afterwards, I showed my Betas to two other fertility clinics - both were shocked at Timmreck's decision to stop a potentially viable pregnancy.
The good [at Shady Grove fertility of Columbia] : Lots of locations and (almost) convenient hours. Many doctors to choose from with pretty brochures in nice offices. The support groups are great. The bad: patients are just numbers - no individual treatment plans. Patients are mostly seen by nurses and rushed staff members.
How was your experience with Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic)?
While I was pregnant, she ordered me to stop taking endometrin, because she did not think my Beta's were high enough and could not see the sack in my uterus. I begged her to give me more medication, but she refused. Shortly afterwards, I started bleding and lost the baby. Afterwards, I showed my Betas to two other fertility clinics - both were shocked at Timmreck's decision to stop a potentially viable pregnancy.
What's one piece of advice would you give a prospective patient of Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic)?
Get a new doctor - I did and was treated MUCH better by someone else. Plus, I now have a baby!
During treatment, were you treated like a number or a human with Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic)?
Despite being her patient for years, she did not even remember my husband's name and seemed to care more about my shoes than us, as human beings.
Describe the protocols Lorna Timmreck used in your cycles at Shady Grove Fertility BMA (US Fertility Network clinic) and their degree of success.
Started with a natural iui, then progressed to three standard iui's, then to two ivf's with ganeralix, gonal f and menopur. Second ivf resulted in a pregnancy, but Timmreck had me stop the endometrin due to low Betas, so I lost the baby.
Describe your experience with your nurse at Shady Grove Fertility BMA (US Fertility Network clinic). (Assigned nurse: Stephanie)
She was kind, but nervous. The staff was ok and there was one phlembotomist who was great. The other one I tried to avoid.
Describe your experience with Shady Grove Fertility BMA (US Fertility Network clinic).
The good: Lots of locations and (almost) convenient hours. Many doctors to choose from with pretty brochures in nice offices. The support groups are great. The bad: patients are just numbers - no individual treatment plans. Patients are mostly seen by nurses and rushed staff members.
Describe the costs associated with your care under Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic).
I was mostly covered by insurance and had to only pay for medications, which ended up to be a few thousand dollars in total.
What specific things went wrong at Shady Grove Fertility BMA (US Fertility Network clinic)?
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility BMA (US Fertility Network clinic).
I believe I lost a baby due to my doctor's decision.
NPS
0
Doctor
Lorna Timmreck
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
2 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
NPS
0
Clinic
Shady Grove Fertility BMA (US Fertility Network clinic)
Columbia
NPS
Operations
2 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
8
NPS
10
Age 33
1 Fertility Medications
Anovulation
Uterine Fibroids
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Successful
She [Dr. Timmreck] was patient and straightforward. She knew the current research. She was thorough and honest. She answered our questions and never made us feel rushed or pressured. She outlined her plan for us and provided a rationale. She discussed next steps but was positive and encouraging...Clinic with HcG trigger. Progesterone inserts. Oral supplements. ..Ask all of your questions so that she has the opportunity to answer them...
[Shady Grove Columbia] Very organized and good hours for working women. They have everything organized and written so you don't have to try and remember. Easy to reach nurses via email...[The nurses] They were thorough and compassionate. Never made me feel bad no matter how many questions I had. Always got an answer quickly...She [Dr. Timmreck] outlined her plan for us and provided a rationale. She discussed next steps but was positive and encouraging.
How was your experience with Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic)?
She was patient and straightforward. She knew the current research. She was thorough and honest. She answered our questions and never made us feel rushed or pressured. She outlined her plan for us and provided a rationale. She discussed next steps but was positive and encouraging.
What's one piece of advice would you give a prospective patient of Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic)?
Ask all of your questions so that she has the opportunity to answer them.
Describe the protocols Lorna Timmreck used in your cycles at Shady Grove Fertility BMA (US Fertility Network clinic) and their degree of success.
Clinic with HcG trigger. Progesterone inserts. Oral supplements. We got pregnant and now have a healthy baby girl!
Describe your experience with your nurse at Shady Grove Fertility BMA (US Fertility Network clinic). (Assigned nurse: Casey McNeely)
They were thorough and compassionate. Never made me feel bad no matter how many questions I had. Always got an answer quickly.
Describe your experience with Shady Grove Fertility BMA (US Fertility Network clinic).
Very organized and good hours for working women. They have everything organized and written so you don't have to try and remember. Easy to reach nurses via email.
Describe the costs associated with your care under Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic).
Do not recall
Describe Lorna Timmreck's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility BMA (US Fertility Network clinic).
N/a
NPS
8
Doctor
Lorna Timmreck
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility BMA (US Fertility Network clinic)
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
NPS
10
NPS
10
Age 38 - 39
3 IUI
PCOS
European
Native American
Income $100K - $199K
Engineer
2nd of 2 Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr Timmreck was extremely patient with all of my questions, and very understanding when things didn't work out for a cycle. Even when I miscarried - I felt as though I was supported and cared for....Ask questions - dont' be afraid - she will answer them...Dr Timmreck was fantastic - highly recommend. She treated me as a person and not just another patient. I felt like she was genuinely concerned for my well being and cared about my success with the treatments....
All of the nursing staff [at Shady Grove - Columbia] cared for my well being. They were compassionate and kind every single visit. They cried with me when I miscarried and cheered me on every cycle. They were a large part of my support system...Excellent financing options. Fantastic front desk staff. Professional skilled phlebotomists. Excellent hours for accommodating schedules... Even when I miscarried - I felt as though I was supported and cared for....
How was your experience with Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic)?
Dr Timmreck was fantastic - highly recommend. She treated me as a person and not just another patient. I felt like she was genuinely concerned for my well being and cared about my success with the treatments.
What's one piece of advice would you give a prospective patient of Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic)?
Ask questions - dont' be afraid - she will answer them
During treatment, were you treated like a number or a human with Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic)?
Dr Timmreck was extremely patient with all of my questions, and very understanding when things didn't work out for a cycle. Even when I miscarried - I felt as though I was supported and cared for.
Describe your experience with your nurse at Shady Grove Fertility BMA (US Fertility Network clinic). (Assigned nurse: Kim B)
All of the nursing staff cared for my well being. They were compassionate and kind every single visit. They cried with me when I miscarried and cheered me on every cycle. They were a large part of my support system
Describe your experience with Shady Grove Fertility BMA (US Fertility Network clinic).
Excellent financing options. Fantastic front desk staff. Professional skilled phlebotomists. Excellent hours for accommodating schedules
Describe the costs associated with your care under Lorna Timmreck at Shady Grove Fertility BMA (US Fertility Network clinic).
$10,000 est
NPS
10
Doctor
Lorna Timmreck
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility BMA (US Fertility Network clinic)
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
8
NPS
7
Age 43
Male Factor
Poor Egg Quality
Tubal Blockage
European
Latinx
Native American
Income $100K - $199K
Only Doc Seen
Donor Eggs With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
[Dr. Lorna Timmreck] was straightforward and extremely thorough explaining the treatment options that she recommended for us which is what we needed the most...addressed every concern I brought up...recommended donor eggs due to my age (43) but was willing to do a retrieval for my own eggs even though she only predicted a 5% success rate
[At Shady Grove Fertility] interacted with Natalie via the portal as we underwent the diagnostic testing after our consultation...was thorough and reassuring every step of the way, guiding me in figuring out what testing we would need...equested a call back from my financial coordinator multiple times (via phone and the patient portal) but she never called me back
How was your experience with Lorna Timmreck at Shady Grove Fertility WMA (US Fertility Network clinic)?
We had two video visits with Dr. Timmreck so far while establishing care at Shady Grove. She was straightforward and extremely thorough explaining the treatment options that she recommended for us which is what we needed the most.
What's one piece of advice would you give a prospective patient of Lorna Timmreck at Shady Grove Fertility WMA (US Fertility Network clinic)?
Don't expect warm fuzzies but you will get clear and straightforward communication..
During treatment, were you treated like a number or a human with Lorna Timmreck at Shady Grove Fertility WMA (US Fertility Network clinic)?
Dr. Timmreck addressed every concern I brought up in a straightforward and understandable way.
Describe the protocols Lorna Timmreck used in your cycles at Shady Grove Fertility WMA (US Fertility Network clinic) and their degree of success.
She recommended donor eggs due to my age (43) but was willing to do a retrieval for my own eggs even though she only predicted a 5% success rate.
Describe your experience with your nurse at Shady Grove Fertility WMA (US Fertility Network clinic). (Assigned nurse: Natalie)
I mostly interacted with Natalie via the portal as we underwent the diagnostic testing after our consultation. She was thorough and reassuring every step of the way, guiding me in figuring out what testing we would need and how to find a local provider to do it.
Describe your experience with Shady Grove Fertility WMA (US Fertility Network clinic).
Shady Grove Fertility is a large network of clinics that offers some unique programs and at a lower cost than other clinics because of their size. They are the only clinic I know of (as of 2023) with a shared risk donor embryo program. It can take weeks to months to match with donated embryo in their program as the available embryos are very limited. If you privately match with someone, they will not transfer embryos out of their facility and you will have to become a patient with them. They also force you into the donor embryo program pricing even though recipients of known donors are usually responsible for paying for the psychological screening for the donor couple and the additional legal feels. If you use their donor database, you do not pay these extra fees.
Describe the costs associated with your care under Lorna Timmreck at Shady Grove Fertility WMA (US Fertility Network clinic).
So far I have only had consultations and diagnostic testing and have not yet received a bill for the consultation. The diagnostic testing was covered by my insurance.
What specific things went wrong at Shady Grove Fertility WMA (US Fertility Network clinic)?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility WMA (US Fertility Network clinic).
Some of the details of the costs did not turn out to be totally accurate once I got further into the process. I requested a call back from my financial coordinator multiple times (via phone and the patient portal) but she never called me back. I expect I'll just get a bill eventually but trying to proactively get information seems difficult.
NPS
8
Doctor
Lorna Timmreck
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
7
Clinic
Shady Grove Fertility WMA (US Fertility Network clinic)
Rockville
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Consult
NPS
0
NPS
5
Age 38
Recurrent Pregnancy Loss
Black or African-American
Income $200K - $499K
Consultant
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
Not only was she [Dr. Timmreck] cold and not interested in listening to my concerns she abruptly ended our conversation and stated she was busy and other patients to see. She mentioned numerous times throughout our conversations that she was busy. It was clear that I was not her priority during my appointment. Not only did she dismiss my concerns but she made feel as though I was just number going through a factory...
The clinic [Shady Grove Fertility] had tons of appointments openings, very easy to schedule testing. The ease of scheduling appointments was very nice. The clinic was easy to fine and had a huge waiting room. However, the long wait time once you arrive to your appointment can be a little frustrating...Very impersonal experience. Recommendations were not unique yo my situation and just though I brought up very specific concerns, she [Dr. Timmreck] brushed over them and said she had zero experience in treating my condition...
How was your experience with Lorna Timmreck at Shady Grove Fertility WMA (US Fertility Network clinic)?
I had a traumatic experience meeting with Dr. Timmreck. She lacks compassion and experience with diverse patients. Not only was she cold and not interested in listening to my concerns she abruptly ended our conversation and stated she was busy and other patients to see. She mentioned numerous times throughout our conversations that she was busy. It was clear that I was not her priority during my appointment. Not only did she dismiss my concerns but she made feel as though I was just number going through a factory. She stated she did not have experience with patients like me and that she is not at expert. I not recommend her.
What's one piece of advice would you give a prospective patient of Lorna Timmreck at Shady Grove Fertility WMA (US Fertility Network clinic)?
Get another doctor, do not work with her.
During treatment, were you treated like a number or a human with Lorna Timmreck at Shady Grove Fertility WMA (US Fertility Network clinic)?
Very impersonal experience. Recommendations were not unique yo my situation and just though I brought up very specific concerns, she brushed over them and said she had zero experience in treating my condition
Describe your experience with Shady Grove Fertility WMA (US Fertility Network clinic).
The clinic had tons of appointments openings, very easy to schedule testing. The ease of scheduling appointments was very nice. The clinic was easy to fine and had a huge waiting room. However, the long wait time once you arrive to your appointment can be a little frustrating
What specific things went wrong at Shady Grove Fertility WMA (US Fertility Network clinic)?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
  • Scheduled the wrong procedure
NPS
0
Doctor
Lorna Timmreck
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
1 of 5
NPS
5
Clinic
Shady Grove Fertility WMA (US Fertility Network clinic)
Rockville
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5

Learn from top medical experts

Explore All Courses