Lyndon Chang

Hanabusa IVF

Rated 9.8
Strongly recommend: 96%Neutral: 4%9.8
96% strongly recommend
48 reviews
Humanity
9.9
9.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.7
9.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.6
8.6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Jefferson Medical College
Residency
Lenox Hill Hospital

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Lyndon Chang works at

Hanabusa IVF
Rated 9.4
Strongly recommend: 86%Neutral: 6%Don't recommend: 7%9.4

Explore Clinic
San Diego
4910 Directors Pl
San Diego, CA 92121

48 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 42 - 43
1 IUI
3 IVF
Diminished Ovarian Reserve
European
Income $50K - $99K
2nd of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Chang explains his rationale, decision-making, and is a very conscientious person....Dr. Chang specializes in low ovarian reserve patients. He uses a less aggressive protocol with the goal to achieve high quality eggs versus quantity.... Dr. Chang performed all the ultrasounds himself. The continuity between visits and the ability to speak with him directly was invaluable when having to make difficult decisions. He spent the time to hear our needs and goals.
The clinic [Hanabusa IVF] is calm and relaxing. They go the extra mile to make the surroundings as calming as possible. There is soft music, refreshments, and flowers. The office staff are very sweet, kind, and knowledgeable. They also make scheduling very easy.... The nursing staff are very kind and compassionate. They make sure all my questions are answered and communicate frequently.
How was your experience with Lyndon Chang at Hanabusa IVF?
Dr. Chang performed all the ultrasounds himself. The continuity between visits and the ability to speak with him directly was invaluable when having to make difficult decisions. He spent the time to hear our needs and goals. I always felt respected and empowered to make decisions while in the hands of a trusted doctor to give me the information in order to do so.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
Seek out an trusted support system to help you in this process.
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
Dr. Chang explains his rationale, decision-making, and is a very conscientious person. The office staff and nurses are very warm and caring.
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
Dr. Chang specializes in low ovarian reserve patients. He uses a less aggressive protocol with the goal to achieve high quality eggs versus quantity.
Describe your experience with the nursing staff at Hanabusa IVF.
The nursing staff are very kind and compassionate. They make sure all my questions are answered and communicate frequently.
Describe your experience with Hanabusa IVF.
The clinic is calm and relaxing. They go the extra mile to make the surroundings as calming as possible. There is soft music, refreshments, and flowers. The office staff are very sweet, kind, and knowledgeable. They also make scheduling very easy.
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
Ultrasound $400, egg retrieval $1700, PGS $800 per embryo, Frozen embryo transfer $2600
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
2 of 5
Adaptability
5 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 46
Donor Eggs
Endometriosis
Uterine Fibroids
East Asian
Income $100K - $199K
3rd of 3 Docs
20 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Chang is a very attentive who listen to his patients. He is a bit of a perfectionist, and will try to give the best care for his patients. He is very knowledgeable and willing to work with you to personalized your treatment.... Dr Chang is with us every visit and gave us detail explanation of our treatments and did not rush his time....Dr Chang suggested eSET because of my age and previous uterus surgeries.
The office [Hanabusa IVF] is very friendly and compassionate. They treat you like a VIP. All the office staffs are willing to help. It's a boutique clinic gives you personal attention not like others. However, insurance options are very limited.... They do charge a lab review fee to review your lab result which is kinda expensive.... My nurse Daphne is diligent and follow up quickly. She is very attentive to details and very caring.
How was your experience with Lyndon Chang at Hanabusa IVF?
Dr Chang is a very attentive who listen to his patients. He is a bit of a perfectionist, and will try to give the best care for his patients. He is very knowledgeable and willing to work with you to personalized your treatment.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
Don't hesitate to ask your questions and your thoughts with Dr. Chang.
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
Dr Chang is with us every visit and gave us detail explanation of our treatments and did not rush his time.
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
Artificial cycle transferring frozen embryo.
Describe your experience with your nurse at Hanabusa IVF. (Assigned nurse: Daphne Zheng)
My nurse Daphne is diligent and follow up quickly. She is very attentive to details and very caring.
Describe your experience with Hanabusa IVF.
The office is very friendly and compassionate. They treat you like a VIP. All the office staffs are willing to help. It's a boutique clinic gives you personal attention not like others. However, insurance options are very limited.
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
The insurance option is limited. They do charge a lab review fee to review your lab result which is kinda expensive.
Describe Lyndon Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Hanabusa IVF.
Dr Chang suggested eSET because of my age and previous uterus surgeries.
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2022, Consult
NPS
10
NPS
10
Age 37
Unexplained
European
Black or African-American
Income $50K - $99K
2nd of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
The moment the video conversation started i felt comfortable with him [Dr. Lyndon Chang]. He made me feel like i wasn’t just a number. I felt super confident with him. He asked questions my other dr didn’t bother to ask. He was very open with the possible risks while still being very optimistic...i couldn’t believe the time he put into the call
The [Hanabusa IVF] strengths are they asked me lots of questions and explained to me every possible treatment that i could do. My other dr didn’t do this. I feel really confidant that I’m going to get what i have always dreamed of at this clinic. I’m very optimistic. I’m hoping that o could get some help financially to help my husband not feel the pressure of paying for IVF again to make our dreams come true.
How was your experience with Lyndon Chang at Hanabusa IVF?
The moment the video conversation started i felt comfortable with him. He made me feel like i wasn’t just a number. I felt super confident with him. He asked questions my other dr didn’t bother to ask. He was very open with the possible risks while still being very optimistic.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
Ask questions and write down the answers.
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
With my previous dr i felt like a number. I had my phone conversation with dr and i couldn’t believe the time he put into the call. I felt like i was his daughter and he just wanted to help me get pregnant. I felt very comfortable with him. He really took the time to try and figure out what would be a good step for us to have our 3rd and final baby. He was understanding about our financial status.
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
We haven’t started yet. Hoping to start may
Describe your experience with your nurse at Hanabusa IVF.
She was very on top of it. She asked me tons of questions and was really descriptive on what was needed of me.
Describe your experience with Hanabusa IVF.
So far i don’t have any weaknesses. At my old clinic i would have had plenty. So far I’m really excited to begin this journey! The strengths are they asked me lots of questions and explained to me every possible treatment that i could do. My other dr didn’t do this. I feel really confidant that I’m going to get what i have always dreamed of at this clinic. I’m very optimistic. I’m hoping that o could get some help financially to help my husband not feel the pressure of paying for IVF again to make our dreams come true.
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
My costs will be about 20,000+
Describe Lyndon Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Hanabusa IVF.
Dr only wants to transfer one embryo. My other dr always implanted two.
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 37 - 38
1 IVF
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Chang does a great job of educating us with each consultation...will give you insight not only from his experience, but also from relevant medical updates in the IVF Industry...He has a warm demeanor but also is transparent and won't sugar coat his advice...Dr Chang's specialty is Mini-IVF, so its not as invasive with as many injections as a normal IVF cycle...very supportive when giving options by also highlighting potential costs
Hanabusa IVF is a great family facility. They are extremely warm and compassionate both on the phone and when we arrive at the office...Heizl was our main point of contact for follow-ups, notes and next steps to take in our process...She does a great job of responding promptly after our visits and answering any questions or concerns we have in a timely manner
How was your experience with Lyndon Chang at Hanabusa IVF?
Dr Chang is extremely thorough regarding his process to decide what is the best course of action given the data and testing, and spends time to explain the why and options available. His number 1 goal is for you to be successful, and he always takes the appropriate time to listen to us and answer any questions so we can make the best decision.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
Read through all of the materials that they offer, and don't be afraid to ask any and all questions throughout the process. Dr. Chang will give you insight not only from his experience, but also from relevant medical updates in the IVF Industry. He has a warm demeanor but also is transparent and won't sugar coat his advice.
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
Dr. Chang does a great job of educating us with each consultation, and does not leave until we are comfortable and understand all options that are available. He values our feelings and gives guidance for possible scenarios.
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
Dr Chang's specialty is Mini-IVF, so its not as invasive with as many injections as a normal IVF cycle. We used Clomid, Gonal F, Centrotide, and Ovidrel in preparation for Egg Retrieval, with the rational to stimulate healthy follicle growth . We were successful in retrieving 9 eggs, and decided to freeze any embryos that came out of the fertilization period.
Describe your experience with your nurse at Hanabusa IVF. (Assigned nurse: Heizl Irwin)
Heizl was our main point of contact for follow-ups, notes and next steps to take in our process from Dr. Chang. She does a great job of responding promptly after our visits and answering any questions or concerns we have in a timely manner.
Describe your experience with Hanabusa IVF.
Hanabusa IVF is a great family facility. They are extremely warm and compassionate both on the phone and when we arrive at the office. You get the sense that everyone is in your corner and supporting you on your journey.
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
Costs were for Ultrasounds, Bloodwork, Egg Retreival, Genetic Testing, Embryo Testing (for normal/abnormal), and freezing of embryos. Dr. Chang is always very supportive when giving options by also highlighting potential costs so we could think about the decision that was best for us personally and financially.
Describe Lyndon Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Hanabusa IVF.
Did not reach this stage with our IVF Process due to abnormal embryos.
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unknown Success
NPS
10
NPS
10
Age 38 - 40
4 IVF
Poor Egg Quality
Uterine Fibroids
European
Income $200K - $499K
Engineer
1st of 4 Docs
3 IUI With Other Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Chang's strengths are his knowledge and constant effort to learn more about his trade. He has a great way of explaining options, ideas and plans for egg retrieval and transfer...[he] is always seeking as much data about each cycle as possible...My wife and I have always been treated so kindly
Hanabusa IVF is very organized and efficient. By far the best clinic operation of several we've seen...routine checkups and monitoring appointments are quick and on time. Results of tests are provided quickly. Egg retrieval has been excellent...Costs were a fraction of every other clinic we researched. Excellent value...My wife and I have always been treated so kindly and compassionately by everyone
How was your experience with Lyndon Chang at Hanabusa IVF?
Dr. Chang's strengths are his knowledge and constant effort to learn more about his trade. He has a great way of explaining options, ideas and plans for egg retrieval and transfer. His entire office is superb.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
Be open about what protocols and medicines you feel work best as Dr. Chang is always seeking as much data about each cycle as possible.
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
My wife and I have always been treated so kindly and compassionately by everyone at Hanabusa IVF
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
Most cycles were a mini IVF with Gonal-F, usually 300 IU doses, as well as some cycles with clomid and progesterone to prep. None of our protocols included Menopur.
Describe your experience with the nursing staff at Hanabusa IVF.
My wife and I have always been treated so kindly and compassionately by everyone at Hanabusa IVF.
Describe your experience with Hanabusa IVF.
Hanabusa IVF is very organized and efficient. By far the best clinic operation of several we've seen. All the routine checkups and monitoring appointments are quick and on time. Results of tests are provided quickly. Egg retrieval has been excellent.
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
Costs were a fraction of every other clinic we researched. Excellent value.
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
NPS
10
NPS
10
Age 45
1 IVF
Uterine Fibroids
East Asian
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Chang] Answered all my questions. Very knowledgeable. Always asked how I was doing. Took into consideration my feelings, side effects, desires, for next cycle...We followed mostly natural cycle retrieval with birth control pills to prep or "reset" hormones followed by 1 day of injections and trigger shot so I could fly into town for retrieval...[he] was amenable to 2 embryos transfer if we got 2 viable embryos
The [Hanabusa IVF] nursing staff are great. They pick up for each other when one falls ill...A la carte services based on number of eggs retrieved-sliding scale. Retrieval for 2 eggs including embryology lab for up to 5-7 days culture with ICIS was approximately $5k...Because I am being monitored remotely, is rather difficult to see Dr. Chang regularly for ultrasounds. But when I was in town and actively in process of IVF, Dr. was available everyday for questions. The retrieval and transfer processes were "transparent" as well as Dr. explained every step and why he was performing at each time.
How was your experience with Lyndon Chang at Hanabusa IVF?
Because I am being monitored remotely, is rather difficult to see Dr. Chang regularly for ultrasounds. But when I was in town and actively in process of IVF, Dr. was available everyday for questions. The retrieval and transfer processes were "transparent" as well as Dr. explained every step and why he was performing at each time.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
Stay organized and know your results-Dr. has very many patients. Dr. Chang welcomes questions. Better to write questions down and be prepared when able to schedule consultation.
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
Answered all my questions. Very knowledgeable. Always asked how I was doing. Took into consideration my feelings, side effects, desires, for next cycle.
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
We followed mostly natural cycle retrieval with birth control pills to prep or "reset" hormones followed by 1 day of injections and trigger shot so I could fly into town for retrieval. Birth control pills helped to manage recurring cyst but I had pretty terrible side effects. No better with bioidentical progesterone. Was very stressful time being first ever cycle for IVF which prolonged cycle to 4 months before go ahead for retrieval. Weeks before retrieval I was the most relaxed and ready to proceed.
Describe your experience with your nurse at Hanabusa IVF. (Assigned nurse: Alyssa Roberts)
The nursing staff are great. They pick up for each other when one falls ill (my Alyssa was out and no one notified me so I had to call the clinic because I was getting mad).
Describe your experience with Hanabusa IVF.
Dr. Chang is very knowledgeable and transparent. He takes the older, complicated patients just fyi. He says he doesn't believe in supplements but after twisting his arm, he recommended Shawkea for egg health. USA suppliers are through his clinic. One third of women are infertile and the majority end up in IVF clinics so statistically numbers are skewed but Hanabusa has better numbers even with Dr. Chang somewhat pessimistic view that success based on egg quality which declines with age. This is why all clinics recommend donor eggs off the bat due to higher success rates.
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
A la carte services based on number of eggs retrieved-sliding scale. Retrieval for 2 eggs including embryology lab for up to 5-7 days culture with ICIS was approximately $5k. Fresh transfer was approx. $2k. Not including birth control pills (Gold Good Rx reduced cost significantly) <$20 each time, bioidentical progesterone <$60, one day of injections approx. $1k. Not including supplements, fertility coach and meditation guide, twice weekly acupuncture, flight, hotel, food, rental car and gas.
Describe Lyndon Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Hanabusa IVF.
Dr. was amenable to 2 embryos transfer if we got 2 viable embryos. Dr. takes into consideration what I wanted....despite his better judgement?
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
9
NPS
9
Age 39 - 40
2 IVF
Poor Egg Quality
Uterine Fibroids
Latinx
Income $100K - $199K
2nd of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
It has been several months since my last retrieval. Dr. Chang was careful in the medications he used because I have large uterine fibroids and was highly responsive (in terms of the amount of follicles). He changed his protocol depending on my follicle growth without putting extra stress on my body...[he]took time to clearly explain procedures, his reasoning in creating a treatment plan and was respectful in my autonomy in making medical decisions. He followed up by email and phone calls carefully answering my questions.
[The Hanabusa IVF clinic] provided several appointment times (typically in the morning) and were timely. They were well-organized and it was never over crowded...Follow up if you have any questions. When I first started going, the clinic was growing and at times I needed to ask more than once. I didn't have that issue the second retrieval. I loved that they provided individualized care and seemed invested in my success.
How was your experience with Lyndon Chang at Hanabusa IVF?
Dr. Change took time to clearly explain procedures, his reasoning in creating a treatment plan and was respectful in my autonomy in making medical decisions. He followed up by email and phone calls carefully answering my questions.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
Don't be afraid to ask questions. His staff is highly responsive and attempts to be as supportive as possible.
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
Dr. Chang and his staff provided personalized care. Each treatment plan was individualized, they knew me by name and were kind and respectful in all interactions.
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
It has been several months since my last retrieval. Dr. Chang was careful in the medications he used because I have large uterine fibroids and was highly responsive (in terms of the amount of follicles). He changed his protocol depending on my follicle growth without putting extra stress on my body.
Describe your experience with your nurse at Hanabusa IVF. (Assigned nurse: Heizl Irwin)
They worked well as a team and were highly responsive by email. They were always compassionate, knew my protocol and attempted to find ways to alleviate the process for me.
Describe your experience with Hanabusa IVF.
Follow up if you have any questions. When I first started going, the clinic was growing and at times I needed to ask more than once. I didn't have that issue the second retrieval. I loved that they provided individualized care and seemed invested in my success.
Describe your experience with your monitoring appointments at Hanabusa IVF.
They provided several appointment times (typically in the morning) and were timely. They were well-organized and it was never over crowded.
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
Unlike my previous clinic, Dr. Chang's office billed me only on the treatments I received. The process was simplified and fairly easy to understand. They did not nickle and dime me for every procedure. In fact during my initial consultation, Dr. Chang provided a free ultrasound so he could give me more accurate information.
9
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Hanabusa IVF
San Diego
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 40 - 41
2 IVF
PCOS
Poor Egg Quality
Latinx
Income $100K - $199K
Business Executive
3rd of 3 Docs
2 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I went to see Dr. Chang after a failed attempt at another facility.... I arrived at my first visit bringing with me extreme frustration and very little hope that it was possible for me to produce my own egg, as I have a very low egg reserve. After several discussions with Dr. Chang and just 1 cycle, he has already restored my hope with his aproach.... I felt his approach to my treatment was tailored specifically to my case . He made a Very difficult process, a little less difficult(if that's even possible)
Hnabusa is very organized and well coordinated. They continually provide great service, during both office visits and their follow up communication includes both email and phone calls based on the type of information they are communicating. Their emails are timely and quite through and they often would check in with me via phone to see how i was feeling... although I was familiar with this process already , my nurse was very helpful and quite frankly instrumental in my treatment at Hanabusa IVF.
How was your experience with Lyndon Chang at Hanabusa IVF?
I am currently in the process of seeking treatment at Hanabusa IVF and my experience so far has exceeded my expectations. I went to see Dr. Chang after a failed attempt at another facility. He came strongly recommeded by a friend, who had a difficult case and found success with Dr. Chang. I arrived at my first visit bringing with me extreme frustration and very little hope that it was possible for me to produce my own egg, as I have a very low egg reserve. After several discussions with Dr. Chang and just 1 cycle, he has already restored my hope with his aproach. I would HIGHLY recommend Dr. Chang at Hanabusa IVF
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
Be patient and trust him and the process. I went to see Dr. CHang with very little hope left, and through his approach and dedication he has convinced me that the production of an egg is actually possible for me.
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
Dr. Chang treated me like a Human , not anumber. I felt his approach to my treatment was tailored specifically to my case . He made a Very difficult process, a little less difficult(if that's even possible) . His compassion and understanding of what this process/journey means to me, is amazing
Describe your experience with your nurse at Hanabusa IVF. (Assigned nurse: ai)
although I was familiar with this process already , my nurse was very helpful and quite frankly instrumental in my treatment at Hanabusa IVF. She was through in her explanations and follow-up and helped to ease any uncertainty throughout process
Describe your experience with Hanabusa IVF.
Hnabusa is very organized and well coordinated. They continually provide great service, during both office visits and their follow up communication includes both email and phone calls based on the type of information they are communicating. Their emails are timely and quite through and they often would check in with me via phone to see how i was feeling
Describe Lyndon Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Hanabusa IVF.
As the Dr. Chang told me , we are looking for at least one good embryo and we are going to focus on that,n rather than have multiples. I agree with him to have a single embryo transfer in my case, because is very difficult to find at least one good quality egg
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 41
3 Fertility Medications
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
European
Income $0 - $49K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He offers his honest opinion about how to proceed, even if it is not the outcome that will be the most profitable, taking into consideration what the best course of action is financially for the patients needs. ... Dr. Chang uses a minimal stimulation approach. His view is to create less but better quality embryos using less drugs ... Beginning from my initial consultation, I have never once felt rushed. Dr. Chang takes the time to explain every treatment plan in detail and involves me in the planning process. I always feel like a priority and all my questions are taken seriously.
I am doing this as a single woman, and wasn't sure if it would be weird, but the staff just makes you feel so comfortable. It's a smaller clinic, but it feels more personable and relaxing. ... The Hanabusa IVF staff are amazing! It is always comforting to walk into the clinic. Everyone is warm, welcoming, kind, and friendly. ... They [nurses] take the time to email, or call with test results, answer questions, and are very knowledgeable about all the procedures. They are so supportive and positive, it really helps when going through such a difficult process.
How was your experience with Lyndon Chang at Hanabusa IVF?
When I was first introduced to Hanabusa IVF, I was emotionally exhausted. Six months prior I received the news (from my then OB) that I had diminished ovarian reserve, poor egg quality, was too old, and basically missed my opportunity to have a biological child of my own. On top of that I also found out that I had a large uterine fibroid, and told fertility clinics wouldn’t even work with me unless I had it removed. It was recommended that I pursue donor eggs as my only option, I was devastated. But I pulled myself together, and decided I was not ready to give up. I did not want to look back with regret that I didn’t do everything I could to try, before turning 42 years-old. First I found a new OB, who was honest with me about my odds and obstacles, but also gave me hope that all was not lost. Then, I reached out to a friend, whom had gone through IVF, and was successful. She recommended Hanabusa IVF because, she was very impressed and appreciative with how Dr. Chang individualized his care and treatment for her. I really like that he studies a cycle thoroughly, adjusting and fine-tuning the treatment according to what is right for one’s own body at a particular cycle stage.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
More cycles may be need to be performed, but there is less pressure of having to succeed at every cycle; with each cycle more information is gained to provide the best possibility for a successful outcome.
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
Beginning from my initial consultation, I have never once felt rushed. Dr. Chang takes the time to explain every treatment plan in detail and involves me in the planning process. I always feel like a priority and all my questions are taken seriously.
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
Dr. Chang uses a minimal stimulation approach. His view is to create less but better quality embryos using less drugs; allowing a few good quality embryos to be collected at the rate my own bodies delivers them and put them back in later at cycles. I feel this is a more natural way to proceed, and less stressful by not introducing unnecessary hormones to my body. So far have used low does birth control and progesterone. These have been needed to prevent me from ovulating too early and allowing the follicles/embryos to all grow at the same rate. Producing more viable options for retrieval.
Describe your experience with the nursing staff at Hanabusa IVF.
The nursing staff is amazing. They truly care about your progress. They take the time to email, or call with test results, answer questions, and are very knowledgeable about all the procedures. They are so supportive and positive, it really helps when going through such a difficult process.
Describe your experience with Hanabusa IVF.
The Hanabusa IVF staff are amazing! It is always comforting to walk into the clinic. Everyone is warm, welcoming, kind, and friendly. I am doing this as a single woman, and wasn't sure if it would be weird, but the staff just makes you feel so comfortable. It's a smaller clinic, but it feels more personable and relaxing.
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
Dr. Chang's costs are very reasonable compared to what most all other IVF clinics charge, they charge for IVF by steps, rather than in one overall payment He makes every effort to keep costs low. He even provided me with the name of several pharmacies in the area who sell my medications at the best prices. He offers his honest opinion about how to proceed, even if it is not the outcome that will be the most profitable, taking into consideration what the best course of action is financially for the patients needs.
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 29
1 IVF
PCOS
Recurrent Pregnancy Loss
Unexplained
Income $100K - $199K
Sales Representative
2nd of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Change was very personable with me and my husband. He took our all past IUI/IVF treatments and studied the outcomes from those to help us create a plan to have a successful IVF cycle. ... when we had negatives on all embryos, he took the time to research what happened and brought us in on his time to explain the tough answers. ... I will continue to trust Dr. Chang and use him as we look to continue our IVF journey.
The wait time to get our first consultation [Hanabusa IVF] was about 3 months. I am assuming it was because it was around the holiday season but it was pretty long. ... Every appointment they [nurses] were very on top of my care. They made sure I was as comfortable as possible and was there for me whenever I needed. I had to call in a few times to ask questions about my prescriptions or any general questions and they were very quick to respond.
How was your experience with Lyndon Chang at Hanabusa IVF?
Dr. Change was very personable with me and my husband. He took our all past IUI/IVF treatments and studied the outcomes from those to help us create a plan to have a successful IVF cycle. He always made us feel welcomed and would reach out to us throughout the entire process. He also provided information regarding embryo testing and when we had negatives on all embryos, he took the time to research what happened and brought us in on his time to explain the tough answers. Knowing how hard it was, he was always helpful and gave us multiple options for our next step in our journal to becoming parents. I will continue to trust Dr. Chang and use him as we look to continue our IVF journey.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
Please ask him all of your questions. There is so much information on IVF and he will gladly get you answers to your questions without hesitation.
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
Dr. Chang was very personable and took the time to do research and provide us with answers every step of the way. Dr. Chang would reach out on weekends letting us know if any new information came to him.
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
50mg Chlomid for the first 5 days of my cycle,150ml Gonal F starting day 2, HCG trigger shot on cycle day 10, egg retrieval on day 12. I produce many follicles at once and Dr. Chang wanted to make sure I didn't over stimulate. His strategy was quality over quantity.
Describe your experience with the nursing staff at Hanabusa IVF.
Every appointment they were very on top of my care. They made sure I was as comfortable as possible and was there for me whenever I needed. I had to call in a few times to ask questions about my prescriptions or any general questions and they were very quick to respond.
Describe your experience with Hanabusa IVF.
Strengths- Dr. Chang is very well educated. He took the time to study all our previous lab, IVF results to come up with the best game plan he could. He sat with us and answered any questions we had. Weakness- The wait time to get our first consultation was about 3 months. I am assuming it was because it was around the holiday season but it was pretty long.
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
Consultation- $200 Monitoring- $400 a visit Egg Retrieval-Depends on how many eggs were retrieved. Mine was $12,000
Describe Lyndon Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Hanabusa IVF.
We didn't get far enough to talk about how many we would transfer.
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 34
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Income $50K - $99K
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I was referred to Dr. Chang at Hanabusa Fertility Clinic after finding out that I had a low AMH level indicating low ovarian reserve. ... Dr. Chang understands that each patient is unique, therefore he has developed a patient-driven clinic [Hanabusa Fertility] that is far from cookie-cutter. ... Due to my low AMH levels, I had to have a low-stimulation IVF cycle. ... Very specific to my body and cycle.
From the front office receptionists, nursing staff, and embryologists, they [Hanabusa Fertility] are all there to serve you and help make your treatment as seamless as possible. ... There was one instance of miscommunication, where a prescription was not placed. However, they corrected this mistake in a timely manner and it did not cause any hold-up on my treatment. ... My care coordinator provided specific details of my plan of care after each office visit and after my lab results were assessed.
How was your experience with Lyndon Chang at Hanabusa IVF?
I was referred to Dr. Chang at Hanabusa Fertility Clinic after finding out that I had a low AMH level indicating low ovarian reserve. This news was heart breaking, as I was only 30 years old. My husband and I tried IUI treatments, without success for a few years. We finally met with Dr. Chang and his team to discuss our options. He spent time with us, discussing those options and reviewing my health history to assess for potential difficulties. He helped ease our minds about the IVF process, and we decided to move forward with the egg retrieval process. Dr. Chang understands that each patient is unique, therefore he has developed a patient-driven clinic that is far from cookie-cutter.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
Dr. Chang and his team are very willing to give you time in person, via email, or on the phone to discuss any questions or concerns. Use that to gain as much knowledge and ask as many questions as you can to help you decide what treatment route to take.
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
The staff and Dr. Chang greet you by name and remember details about your care that makes you feel important. From the front office receptionists, nursing staff, and embryologists, they are all there to serve you and help make your treatment as seamless as possible.
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
Due to my low AMH levels, I had to have a low-stimulation IVF cycle. This meant that Dr. Chang would monitor me with blood work and ultrasounds every 2 days to ensure that the medication dosages were correct. He would make changes to increase or decrease certain medications dependent upon lab results. His team of nurses would then communicate with me via email to make a specific detailed itinerary of when to take certain meds and at what dosage. Very specific to my body and cycle.
Describe your experience with your nurse at Hanabusa IVF. (Assigned nurse: Elizabeth Coupe)
My care coordinator provided specific details of my plan of care after each office visit and after my lab results were assessed. She would provide specific medication dosages and details of when to take these. The only trouble I had was one instance of miscommunication. I needed a medication to be ordered from a specialty pharmacy, and it was not placed. However, the mistake was quickly corrected in a timely manner.
Describe your experience with Hanabusa IVF.
There are many emotions that come with the fertility process. Having fertility difficulties and can be a sensitive topic and at times you feel hopeless. But, the team at Hanabusa Fertility clinic helps encourage you and understands the importance of the process. They are empathetic to your emotions, they are with you every step of the way, and take your success or difficulties to heart.
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
I did my research before choosing Hanabusa, and realized that their prices/costs seemed to be in line with other facilities. They are very clear about the costs for each specific procedure, so there are no hidden fees or surprise costs that arise.
Describe Lyndon Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Hanabusa IVF.
My husband and I never made it to the transfer process. However, Dr. Chang did discuss that he prefers eSET vs multiple embryo transfers to decrease chances of one embryo degenerating and taking the other one with it.
What specific things went wrong at Hanabusa IVF?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Hanabusa IVF.
There was one instance of miscommunication, where a prescription was not placed. However, they corrected this mistake in a timely manner and it did not cause any hold-up on my treatment.
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 42 - 43
4 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Chang is very personable and always greeted us warmly. He was gentle and thorough at our appointments and always answered all of our questions. ... he customizes your protocol throughout your cycle and adjusts it depending on how your follicles are responding. ... MiniIVF is unique and although it's cheaper than traditional IVF, you're more likely to have to do multiple cycles. That's why it's better, in our opinion, to do this approach when you're older and have DOR.
Billing is ala cart - you only pay as you go for what you need. So it's easy to cancel a cycle because you didn't pay anything up front. ... The receptionists are fantastic ... The nursing staff is great at Hanabusa! They area always gentle and supportive, always patient with answering any questions we have. The only minor critique would be that in communicating with nurses via email, sometimes I think they assumed that Dr. Chang was getting information on an email thread, but I don't think he really did.
How was your experience with Lyndon Chang at Hanabusa IVF?
Dr. Chang is very personable and always greeted us warmly. He was gentle and thorough at our appointments and always answered all of our questions. My husband and I truly trust Dr. Chang's expertise as I know he is a leader in the field with MiniIVF. One of the big differences I hear from others, when I describe my experience with Dr. Chang, is that he customizes your protocol throughout your cycle and adjusts it depending on how your follicles are responding. Where as other clinics will put you on a pre-determined protocol. You're truly getting individualized treatment.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
MiniIVF is unique and although it's cheaper than traditional IVF, you're more likely to have to do multiple cycles. That's why it's better, in our opinion, to do this approach when you're older and have DOR. The focus is on quality, not quantity of eggs. So you might only get a few per cycle but it increases your odds to potentially get a 'normal' embryo.
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
Dr. Chang has an incredible bedside manner. He's caring and you truly feel that he wants the best for you.
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
As mentioned previously, he individualizes each protocol for each person. But typically, I would start on birth control to suppress and then come in for monitoring on day 3 of my period. If all looked good (follicles and hormone levels from blood tests) then we would proceed with usually clomid and gonal F. As another reviewer mentioned, yes there were many times when a cycle didn't look like a good start, so we had to skip it. But with miniIVF, the beauty is that you can try to start again the next month with your cycle. So you have to be patient. We are still going through the process and have one PGS normal embryo so far - fingers crossed we get at least one more!
Describe your experience with the nursing staff at Hanabusa IVF.
The nursing staff is great at Hanabusa! They area always gentle and supportive, always patient with answering any questions we have. The only minor critique would be that in communicating with nurses via email, sometimes I think they assumed that Dr. Chang was getting information on an email thread, but I don't think he really did. Or it went un-noticed by Dr. Chang as I'm sure he's bombarded with emails. I think any follow up information that needs Dr. Chang to take action on should be communicated differently to ensure he receives the information. That only occurred once, but I find that there can be some minor miscommunication via emails. I think calling or making a follow up appointment with Dr. Chang is more effective way to ensure all follow up questions are answered as he is more than happy to sit down with you. But overall, everything usually is great!
Describe your experience with Hanabusa IVF.
The clinic overall is great! It's modern and welcoming. The receptionists are fantastic - even complementary coffee and/or tea while you wait. There is plenty of free parking and easy access to the clinic off the highway.
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
Costs for egg retrevials are dependent upon how many eggs Dr. Chang retrieves - varies but around $6500 I think. Typical cycle with monitoring appointments ran around 12k. Billing is ala cart - you only pay as you go for what you need. So it's easy to cancel a cycle because you didn't pay anything up front. Know that medications are determined at each monitoring appointment, so you can't order medications ahead of time. He'll only order what you need until the next monitoring and you can pick it up that day.
Describe Lyndon Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Hanabusa IVF.
Although we have not progressed to the point of transferring the embryos yet, Dr. Chang has recommended transferring 1 embryo at a time. For us, I think that is the best approach as it allows us for multiple opportunities for a successful transfer.
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 41
Poor Egg Quality
Unexplained
European
Income $200K - $499K
Consultant
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Chang deeply cares about his patients. He is always prepared for our meetings, and is extremely transparent about his thinking. ... Mini IVF - clomid and gonal F only. ... He is also far more transparent about the probability of making a normal embryo for a woman my age than my previous docs, so that the expectations were set more realistically. ... It's very clear that he takes ever success and failure very personally.
Small staff [Hanabusa IVF] means everything is tightly controlled. Dr Chang is personally involved in every step, which I loved. I felt all the way like they cared about me personally. Clinic seems to be state of the art. Also, they charge for IVF by steps, rather than in one global payment, so it ends up being cheaper than other clinics I encountered.
How was your experience with Lyndon Chang at Hanabusa IVF?
The thing I love about Dr Chang, as compared to other doctors I've had, is that he has been completely transparent with us each step of the way, formed theories about what might be going on, and explained those clearly each step of the way. It also appeals to me that he does not blindly want to medicate you, but rather wants to determine the minimal course of action that will lead to the desired result. Dr Chang believes that your body knows best, and I love that about him. He is also far more transparent about the probability of making a normal embryo for a woman my age than my previous docs, so that the expectations were set more realistically. Finally, he takes your success or failure personally. It's clear that he deeply cares about his patients.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
Ask questions - he welcomes them.
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
Dr Chang deeply cares about his patients. He is always prepared for our meetings, and is extremely transparent about his thinking. It's very clear that he takes ever success and failure very personally.
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
Mini IVF - clomid and gonal F only.
Describe your experience with the nursing staff at Hanabusa IVF.
Generally very sweet and caring nursing staff. I had a couple of bumps in the road when one NP read my record wrong and said I had an abnormal pap, and one time an incorrect dose of meds was called in to the pharmacy (or the pharmacy messed up the order). But generally they are really on top of things.
Describe your experience with Hanabusa IVF.
Small staff means everything is tightly controlled. Dr Chang is personally involved in every step, which I loved. I felt all the way like they cared about me personally. Clinic seems to be state of the art. Also, they charge for IVF by steps, rather than in one global payment, so it ends up being cheaper than other clinics I encountered.
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
About $10,000 per cycle so far
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 46
1 IUI
2 IVF
2 Egg Freezing
2 Embryo Freezing
Unexplained
Black or African-American
Income $100K - $199K
Engineer
4th of 4 Docs
2 IUI With Other Docs
4 IVF With Other Docs
2 Egg Freezing With Other Docs
4 Embryo Freezing With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
More than being a professional, Dr. Chang is an extraordinary human being. Strengths: Caring, Willing to try out different plans each time, knowledgeable in that he will always inform me of the best options & give me a suggestion. He has once humbly admitted a mistake in the timing of a failed retrieval in which I ovulated early. That did truly touch me. He even asked the finance lady not to charge me for that visit.
The clinic [Hanabusa IVF] tailor's the treatment according to each patient. ... They have always remembered my name. ... They [nurses] were all kind and warm in every interaction with each one of them. ... Elizabeth & Laura who are at the front desk provide excellent customer interaction and care. ... Blood work & Ultrasound monitoring = $ 400 per visit
How was your experience with Lyndon Chang at Hanabusa IVF?
More than being a professional, Dr. Chang is an extraordinary human being. Strengths: Caring, Willing to try out different plans each time, knowledgeable in that he will always inform me of the best options & give me a suggestion. He has once humbly admitted a mistake in the timing of a failed retrieval in which I ovulated early. That did truly touch me. He even asked the finance lady not to charge me for that visit. Who does that?? Weakness: I have not noticed any.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
Listen to the doctor at all times and ask as many questions as he truly does listen
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
Dr Chang and his staff are truly kind and genuinely caring and warm. They have always remembered my name. Unlike other clinics they would recall me by my chart #.
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
He used the mini IVF with minimal drugs 1) 1st treatment: Clomid (50mg), Gonal F 150IU & Lupron - 6 eggs retrieved and none progressed to blastocyst 2rd treatment: Clomid (100mg) & Ovidrel - Ovulated same day I was scheduled for a retrieval 3rd treatment: Clomid (100mg) & Ovidrel - Ovulated 10 minutes before my scheduled retrieval. However, they performed IUI. Negative pregnancy result 4th treatment: Gonal F 150 (2 times) & 225IU (once), Cetrotide 0.25 mg & Ovidrel 250 mcg - 3 eggs retrieved and none progressed to blastocyst again
Describe your experience with your nurse at Hanabusa IVF. (Assigned nurse: All nurses - Ai, Etsuko, Alyssa)
They were all kind and warm in every interaction with each one of them.
Describe your experience with Hanabusa IVF.
The clinic tailor's the treatment according to each patient. I had talked to another patient (who is my acupuncturist) & realized her treatment was different. This was assuring and satisfying. Elizabeth & Laura who are at the front desk provide excellent customer interaction and care. Effie - Finance lady once charged me $4900 for IVF cycle even though they had retrieved 3 eggs. The actual price would have been approx $5900. In addition, she send me research paperwork and gave me insight into a product. Words alone would never capture my sincerest gratitude and caring staff
Describe your experience with your monitoring appointments at Hanabusa IVF.
I always love monitoring as I am able to see the progression of my follicles
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
Blood work & Ultrasound monitoring = $ 400 per visit IVF cycle (local anesthesia, frozen donor sperm, ICSI, culture to blastocyst & freeze) = approx $12,800 Initial Consultation = $250
Describe Lyndon Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Hanabusa IVF.
I have not reached that stage yet nor had the conversation with the doctor regarding eSET vs. multiple embryo tansfer
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 31 - 32
5 Egg Freezing
5 Embryo Freezing
Anovulation
Diminished Ovarian Reserve
East Asian
Native American
Income $0 - $49K
Operations
2nd of 2 Docs
IVF With Other Docs
1 Egg Freezing With Other Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Chang has wonderful bedside manner & explains all treatment plans in detail. He is incredibly knowledgable, but still simplifies for patients who may not have a strong medical background. He is personable & empathetic towards his patients' needs (without pitying them, of course). ... I have been treated mostly with bio-identical hormones (estrogen troche & vaginal progesterone pills), but I also take Ovidrel, Cetrotide, & Gonal F injectible medications to prepare me for an egg retrieval cycle. ...
All staff [Hanabusa IVF] (doctor, nurse, embryology team, admin., finance) are all very helpful & super friendly. ... It is very nice in appearance & quite comfortable as well (always soothing music playing in the background, etc.) I never feel weird walking into the clinic & the staff are actually quite a joy to talk to. It sounds strange, but I look forward to saying hello to them each time.
How was your experience with Lyndon Chang at Hanabusa IVF?
Dr. Lyndon Chang is a wonderful doctor. He knows what he is talking about & is very effective in his communication with his patients & staff. He takes the time to answer questions, even though he is a busy man. He is very sincere & genuine, with a great attention to detail. He works with great precision completing egg retrievals, ultrasounds, medication schedules... he does it all! I appreciate the time he takes to handle my very complex fertility situation.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
My advice for a prospective patient of Dr. Chang's would be to come prepared with all of your former treatment notes, lab results, & goals/aspirations to your initial consultation. This will allow the doctor to get a clear picture of what your situation is so that he can formulate the best care plan for you. He will make his own assessments of course, but the more info. you prepare in advance, the better for all parties! At Dr. Chang's clinic, you will be treated better than most all other clinics you will attempt to visit first. Not only that, you will also likely have more successful treatment with Dr. Chang as well. He & his entire staff are extremely dedicated to a high level of care for the patients. They all deserve huge rewards for their continued efforts!
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
Dr. Chang has wonderful bedside manner & explains all treatment plans in detail. He is incredibly knowledgable, but still simplifies for patients who may not have a strong medical background. He is personable & empathetic towards his patients' needs (without pitying them, of course). You can tell he genuinely cares about your success.
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
I have been treated mostly with bio-identical hormones (estrogen troche & vaginal progesterone pills), but I also take Ovidrel, Cetrotide, & Gonal F injectible medications to prepare me for an egg retrieval cycle. I have occasionally taken Clomid pills as well. I undergo routine bi-weekly blood tests to determine my hormone levels. After receiving those lab results, Dr. Chang emails me with my new treatment plan (he adjusts the dosages of the estrogen & progesterone) or he notifies me that an egg is growing & that I will need to prepare for an upcoming egg retrieval.
Describe your experience with the nursing staff at Hanabusa IVF.
The nursing staff at Hanabusa IVF are incredible. They are utterly dedicated to your care & they work tirelessly to email your lab test results, set up egg retrieval appointments, etc. I have tests nearly every week and I know there are many other patients in the same situation, so the nurse are doing A LOT of follow up work! I sincerely appreciate all of the work they and the doctor put in. It doesn't go unnoticed! I see food & gifts patients have brought them and it's no surprise because they are all so wonderful.
Describe your experience with Hanabusa IVF.
I have nothing but nice things to say about my doctor, the staff, and the clinic as a whole. The clinic itself is located in beautiful San Diego and it is very modern and clean. It is very nice in appearance & quite comfortable as well (always soothing music playing in the background, etc.) I never feel weird walking into the clinic & the staff are actually quite a joy to talk to. It sounds strange, but I look forward to saying hello to them each time. All staff (doctor, nurse, embryology team, admin., finance) are all very helpful & super friendly. They always have a smile on their faces, even though I'm sure they are exhausted from the level of work they do! I hope they know how appreciated they all are.
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
All of Dr. Chang's costs are very reasonable compared to what most all other IVF clinics will charge. He makes sure to keep costs low, especially for patients like me who will need to undergo several egg retrieval cycles. It's just another way that I can tell he cares. He even provided me with the name of several pharmacies in the area who sell my medications at the best prices. I appreciated this! Hanabusa IVF doesn't price gouging like so many other clinics do. Fertility struggles are already hardship enough for most people & they understand this very well :-)
Describe Lyndon Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Hanabusa IVF.
I have not discussed multiple vs. single embryo transfers with my doctor yet as my fertility situation will only allow for a single embryo transfer anyway :-).
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
9
NPS
10
Age 38
Diminished Ovarian Reserve
Latinx
Income $100K - $199K
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We live in Northern California and the clinic is in San Diego. He [Dr. Chang] was able to do a supe call with us to save is a flight down for our consultation. During the call he was very informative, good listener and helpful. We understood everything and liked his approach...[eSET approach] He told me the pros and cons and pretty much left that decision up to us
The [Hanabusa IVF] office is very clean and new (the just moved into this new location). Very organized. I haven’t experienced any weaknesses yet! The location is easy to get to. It’s set up in 2 floors, 1st floor is all their consultes and 2nd Ann their testings...The services are pay as you go service. It’s not a large sum that you pay. We got a price sheet that breaks down all the procedures and service that way we are aware of cost
How was your experience with Lyndon Chang at Hanabusa IVF?
We live in Northern California and the clinic is in San Diego. He was able to do a supe call with us to save is a flight down for our consultation. During the call he was very informative, good listener and helpful. We understood everything and liked his approach.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
Be an open book. Tell him everything you have already tried and what the previous doctor has told you
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
When we had our consultation he listened to us and gave us a protocol based on us not statistics
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
Protocol Day 3 full monitoring Start birth control pills for 7 days Once period start day monitoring then start medication then go in for monitoring to figure out when to do egg retrieval
Describe your experience with your nurse at Hanabusa IVF. (Assigned nurse: Allyson Farias )
She is a young nurse but she know her stuff and on top of everything. She is quick to email me back and quick to return my phone calls. Very compassionate.
Describe your experience with Hanabusa IVF.
The office is very clean and new (the just moved into this new location). Very organized. I haven’t experienced any weaknesses yet! The location is easy to get to. It’s set up in 2 floors, 1st floor is all their consultes and 2nd Ann their testings.
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
The services are pay as you go service. It’s not a large sum that you pay. We got a price sheet that breaks down all the procedures and service that way we are aware of cost
Describe Lyndon Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Hanabusa IVF.
He told me the pros and cons and pretty much left that decision up to us
9
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
10
NPS
10
Age 39
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Business Executive
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Chang was very straight-forward and had a good bedside manner. He was honest, yet kind. He took the time to explain everything to us and was available if I had any questions. He made good suggestions and although our results were not what we had hoped I would still recommend working with him and his team. ... At Hanabusa IVF they use minimal stimulation. I only had one injection a day (300mg Gonal F), and it was only for about a week.
At Hanabusa IVF they use minimal stimulation. I only had one injection a day (300mg Gonal F), and it was only for about a week. You are awake for the retrieval which is fascinating, and not painful. They did not use ICSI for my treatment. ... They know you individually and will do anything it takes to ensure your good care. The facility is clean and high-tech. I like that everything is done on premise.
How was your experience with Lyndon Chang at Hanabusa IVF?
Dr Chang was very straight-forward and had a good bedside manner. He was honest, yet kind. He took the time to explain everything to us and was available if I had any questions. He made good suggestions and although our results were not what we had hoped I would still recommend working with him and his team.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
I would be a bit more careful about getting patients hopes up.
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
Dr Chang and all of his nurses were very kind to me. I felt like they truly cared about my outcome.
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
At Hanabusa IVF they use minimal stimulation. I only had one injection a day (300mg Gonal F), and it was only for about a week. You are awake for the retrieval which is fascinating, and not painful. They did not use ICSI for my treatment.
Describe your experience with the nursing staff at Hanabusa IVF.
They were always willing to help, even during off hours. They were very supportive and kind. They were quick to respond and although I have a fairly flexible schedule they were very accommodating.
Describe your experience with Hanabusa IVF.
They are all very kind, highly skilled and take great care of their patients. They know you individually and will do anything it takes to ensure your good care. The facility is clean and high-tech. I like that everything is done on premise.
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
They were incredibly reasonable, under $10,000 for the entire IVF process. Because they use a minimal amount of drugs I spent only about $1000 on them.
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 40 - 41
1 Fertility Medications
Diminished Ovarian Reserve
European
Doctor
2nd of 2 Docs
2 IUI With Other Docs
IVF With Other Docs
Egg Freezing With Other Docs
Donor Sperm
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Chang is a smart, and compassionate physician. He appears to love what he does. He took the time to talk to me, and consider me and my body in every decision we made, and did not try to put me in a "cookie cutter" plan that is used at other clinics. ... He did a mini IVF cycle. This worked for me with diminished ovarian reserve. ... Dr. Chang is a smart, and compassionate physician. He appears to love what he does.
In my experience, each and every person there [Hanabusa IVF] has made an attempt to get to know me. They are willing to go above and beyond for me, and have really helped guide me throughout this entire process. The clinic is run very well, and they do a great job at keeping it a happy, yet calming environment. ... The office staff and doctor would remember personal things about me every time I would come in.
How was your experience with Lyndon Chang at Hanabusa IVF?
Dr. Chang is a smart, and compassionate physician. He appears to love what he does. He took the time to talk to me, and consider me and my body in every decision we made, and did not try to put me in a "cookie cutter" plan that is used at other clinics.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
I wish I would have seen him sooner, so my advice would be to start with him.
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
The office staff and doctor would remember personal things about me every time I would come in. They were friendly and nice to me at every visit. When I had a miscarriage they cried with me.
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
He did a mini IVF cycle. This worked for me with diminished ovarian reserve.
Describe your experience with the nursing staff at Hanabusa IVF.
They are all a wonderful bunch of people. They all know me by name, and they remember personal details about me every time I come in. They really started to feel like extended family.
Describe your experience with Hanabusa IVF.
In my experience, each and every person there has made an attempt to get to know me. They are willing to go above and beyond for me, and have really helped guide me throughout this entire process. The clinic is run very well, and they do a great job at keeping it a happy, yet calming environment.
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
I do not remember the exact costs, but they were similar to other clinics in the area.
Describe Lyndon Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Hanabusa IVF.
none
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
7
NPS
7
Age 39 - 41
1 IVF
European
Income $100K - $199K
2nd of 2 Docs
2 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Chang seem truly passionate and well educated to help guide you on the journey you partake on when it comes to IVF. He was very willing to take the time to answer all our question and explain in detail. He never made us feel rushed. ... He seemed to listen to all our issues, ideas and concerns. He approached all the situations with an open mind and seemed to be there to help us, not sell us and force us in a certain direction.
Very responsive, knowledgeable. They [Hanabusa IVF] book up quick so scheduling appointments. is sometimes difficult due to schedules. They help develop cost effective strategies to help manage your budget. ... Facilities are clean, modern and have an inviting feel. ... Everyone there greeted us with a smile and were very engaging. You felt a good family vibe here which is one reason we continued our journey with them.
How was your experience with Lyndon Chang at Hanabusa IVF?
Dr. Chang seem truly passionate and well educated to help guide you on the journey you partake on when it comes to IVF. He was very willing to take the time to answer all our question and explain in detail. He never made us feel rushed.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
Maybe not use the term "an act of god" when explaining why a transfer unexpectedly did not result in a pregnancy. We already feel punished in some way due to the fact we can't be blessed naturally with children.
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
He seemed to listen to all our issues, ideas and concerns. He approached all the situations with an open mind and seemed to be there to help us, not sell us and force us in a certain direction.
Describe your experience with your nurse at Hanabusa IVF. (Assigned nurse: Yi You )
Everyone there greeted us with a smile and were very engaging. You felt a good family vibe here which is one reason we continued our journey with them.
Describe your experience with Hanabusa IVF.
Very responsive, knowledgeable. They book up quick so scheduling appointments. is sometimes difficult due to schedules. They help develop cost effective strategies to help manage your budget. Centrally located in San Diego and easy to find. Facilities are clean, modern and have an inviting feel.
7
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Hanabusa IVF
San Diego
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
0
Age 39 - 40
2 IVF
Tubal Blockage
Income $50K - $99K
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Doesn't Recommend
Successful
He [Dr. Lyndon Chang] was kind and compassionate to our needs. Very thorough in his explanations. He always responded to my emails, even on weekends. He let us be apart of the planning for my treatment. He gave us hope while being realistic...Talk to him about natural IVF...We tried mini cycle first. The medication caused me to get depressed so I requested a natural cycle. We tried a natural cycle with zero follicle stimulation and I got pregnant
We had to pay for each service separately [at Hanabusa IVF]. Total cost for a mini cycle plus medication was about 15,000...Their strength is the ability to make each patient feel special. Another strength for me, was they were successful in helping me conceive my daughter. While I wouldn’t call it a weakness, I didn’t like having to pay for each service separately. I would prefer package pricing...They [nurses] were are very kind. Very personable
How was your experience with Lyndon Chang at Hanabusa IVF?
He was kind and compassionate to our needs. Very thorough in his explanations. He always responded to my emails, even on weekends. He let us be apart of the planning for my treatment. He gave us hope while being realistic
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
Talk to him about natural IVF
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
Dr Chang’s office was always kind and caring. The nurses always rememberEd our names. Everyone was genuinely excited for us when we found out we were pregnant
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
We tried mini cycle first. The medication caused me to get depressed so I requested a natural cycle. We tried a natural cycle with zero follicle stimulation and I got pregnant
Describe your experience with the nursing staff at Hanabusa IVF.
They were are very kind. Very personable
Describe your experience with Hanabusa IVF.
Their strength is the ability to make each patient feel special. Another strength for me, was they were successful in helping me conceive my daughter. While I wouldn’t call it a weakness, I didn’t like having to pay for each service separately. I would prefer package pricing.
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
We had to pay for each service separately. Total cost for a mini cycle plus medication was about 15,000
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Adaptability
5 of 5
0
Clinic
Hanabusa IVF
San Diego
NPS
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 39
4 Embryo Freezing
Lawyer
1st of 2 Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Chang is a compassionate doctor who understands this process is difficult for the patient. He takes his time during appointments and answers any questions you have...[he] is personable doctor and really tries to tailor your treatment plan to your individual needs...Be patient and trust in the process. IVF takes time .
The [Hanabusa IVF] clinic staff is nice. The clinic itself is clean and modern. The egg retrieval takes places in the same office , which is nice. The egg retrieval process is very quick and the staff makes you feel comfortable...The nursing staff is great and compassionate...Dr. Chang is personable doctor and really tries to tailor your treatment plan to your individual needs.
How was your experience with Lyndon Chang at Hanabusa IVF?
Dr. Chang is a compassionate doctor who understands this process is difficult for the patient. He takes his time during appointments and answers any questions you have. He is highly recommended!
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
Be patient and trust in the process. IVF takes time .
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
Dr. Chang is personable doctor and really tries to tailor your treatment plan to your individual needs.
Describe your experience with the nursing staff at Hanabusa IVF.
The nursing staff is great and compassionate.
Describe your experience with Hanabusa IVF.
The clinic staff is nice. The clinic itself is clean and modern. The egg retrieval takes places in the same office , which is nice. The egg retrieval process is very quick and the staff makes you feel comfortable .
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unknown Success
NPS
10
NPS
10
Age 33 - 35
1 IVF
South Asian
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
[Dr. Chang] takes his time to explain things to you and doesn't rush. His treatment plan is individualize for each patient...He explains things before procedures and is very gentle during procedures...He tells you what he thinks based on his assessments and gives you options to decide how to further proceed...friendly, warm, and compassionate
[The staff at Hanabusa IVF] are all very helpful and they get back to you very quickly...Effie, the finance coordinator, she has a list of the prices for the procedures, labs, etc. and will go over them with you...The environment is very relaxing from when you enter the clinic and to the procedure room...It is a small clinic, but they did expand a bit and procedures done in office and the other office for consultations, ultrasounds, and labs is the next building
How was your experience with Lyndon Chang at Hanabusa IVF?
Dr. Chang is warm and friendly. He takes his time to explain things to you and doesn't rush. His treatment plan is individualize for each patient because he recognizes that everyone's body is different. He explains things before procedures and is very gentle during procedures and makes you feel comfortable. He tells you what he thinks based on his assessments and gives you options to decide how to further proceed. By far, he has the best bedside manners and is very patient.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
Dr. Chang is one of a kind, it's hard to find an experienced IVF doctor like him who is friendly, warm, and compassionate. You will definitely like him after the first consultation. Don't hesitate to ask him questions, he will take his time to go over everything with you.
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
Dr. Chang and his staff are always warm and friendly. He takes his time to explain things to you and doesn't rush. His treatment plan is individualize for each patient because he recognizes that everyone's body is different. He explains things before procedures and is very gentle during procedures and makes you feel comfortable. He tells you what he thinks based on his assessments and gives you options to decide how to further proceed. By far, he has the best bedside manners and is very patient.
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
My uterine lining wasn't great for FET due to my history of abnormal spotting in regards to rapid recurrent uterine polyps. Therefore, Dr. Chang would put me on estradiol and progestin to prepare for transfer and he would order labs weekly to check levels and adjust the medications accordingly. When he saw that I continued to spot after my gynecologist have done a polypectomy and D&C. He decided to do a hysteroscopy and D&C to check out my uterine lining himself and found some more polyps. After he performed the procedure, he put me back on estradiol and progestin and check my lining about a week later and it was ideal for FET. So he did the transfer and I did get a positive pregnancy test, but I guess it turned out to be a chemical pregnancy.
Describe your experience with your nurse at Hanabusa IVF. (Assigned nurse: Alyssa Roberts)
Every staff at Hanabusa is very warm and friendly. They are all very helpful and they get back to you very quickly.
Describe your experience with Hanabusa IVF.
The clinic is very clean and well kept. The environment is very relaxing from when you enter the clinic and to the procedure room. You feel at ease. It is a small clinic, but they did expand a bit and procedures done in office and the other office for consultations, ultrasounds, and labs is the next building.
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
After your first consultation with Dr. Chang, you will meet with Effie, the finance coordinator, she has a list of the prices for the procedures, labs, etc. and will go over them with you. She does have an accent, so from time to time it can be a bit difficult to understand her, but she will clarify if you don't understand something.
Describe Lyndon Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Hanabusa IVF.
n/a
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 41
6 Fertility Medications
European
Latinx
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I cannot express how pleased we were to work with Dr. Chang. He is just the best. He was nice, supportive, and affirmative. He made himself available on weekends and after hours and was always polite...[our protocol consisted of] Fertility drugs, hormone monitoring, timed intercourse, HCG..
Unfortunately I was not allowed to go in while my wife was being treated due to COVID protocols. I heard great things and that it was clean...[nurses were] Very nice, very approachable even when busy...Dr. Chang was very nice and approachable. He made himself available to us via telehealth visits.
How was your experience with Lyndon Chang at Hanabusa IVF?
I cannot express how pleased we were to work with Dr. Chang. He is just the best. He was nice, supportive, and affirmative. He made himself available on weekends and after hours and was always polite.
What's one piece of advice would you give a prospective patient of Lyndon Chang at Hanabusa IVF?
Don’t hesitate, if you are thinking about going to Dr. Chang, just do it.
During treatment, were you treated like a number or a human with Lyndon Chang at Hanabusa IVF?
Dr. Chang was very nice and approachable. He made himself available to us via telehealth visits.
Describe the protocols Lyndon Chang used in your cycles at Hanabusa IVF and their degree of success.
Fertility drugs, hormone monitoring, timed intercourse, HCG
Describe your experience with your nurse at Hanabusa IVF. (Assigned nurse: Ai Ueda)
Very nice, very approachable even when busy
Describe your experience with Hanabusa IVF.
Unfortunately I was not allowed to go in while my wife was being treated due to COVID protocols. I heard great things and that it was clean. Can’t really say much more but I have to use up the 200 character limit
Describe the costs associated with your care under Lyndon Chang at Hanabusa IVF.
Reasonable pricing and up front list of costs
Describe Lyndon Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Hanabusa IVF.
N/A
What specific things went wrong at Hanabusa IVF?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Hanabusa IVF.
It was Christmas Eve and our RX was not called into pharmacy so we had to call and wait for a couple hours.
10
Doctor
Lyndon Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Hanabusa IVF
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5