Majid Fateh (retired)

Rated 5
Strongly recommend: 50%Don't recommend: 50%5
50% strongly recommend
3 reviews
Humanity
8
8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8
8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
10
10
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
5.3
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Ross U
Residency
Lenox Hill Hosp
Fellowship
U of Pennsylvania

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
2017, 13 Eggs Frozen
NPS
10
NPS
10
Age 33
1 Egg Freezing
European
Income $200K - $499K
Investor
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
This is white-glove fertility treatment. After having a suboptimal experience trying to freeze my eggs at another clinic, I upgraded to see Dr Fateh. He spent nearly an hour on the first visit explaining the process to me and asking about my prior experience. In addition to addressing all my concerns, he clearly laid out what I would expect over the 10-14 day process. He saw me personally at each office visit and helped me understand how the cycle was progressing. The medications and dosages he prescribed did not change my mood at all compared to significant swings with my initial attempt. The day of the retrieval went very smoothly and I was able to successful freeze 13 eggs.
NYFI is a small clinic that only takes on a certain number of patients each year. There are only two doctors in the practice, and both of them are there every day. Dr. Fateh has been a fertility specialist for 40 years, but remains extremely in touch with the technological changes and medical advancements. The NYFI office itself is cozier than other clinics, and the quality of service is much higher. The office is on the UES and I traveled there from the West Village - not convenient, but completely worth it!
How was your experience with Majid Fateh (retired) at New York Fertility Institute (closed)?
This is white-glove fertility treatment. After having a suboptimal experience trying to freeze my eggs at another clinic, I upgraded to see Dr Fateh. He spent nearly an hour on the first visit explaining the process to me and asking about my prior experience. In addition to addressing all my concerns, he clearly laid out what I would expect over the 10-14 day process. He saw me personally at each office visit and helped me understand how the cycle was progressing. The medications and dosages he prescribed did not change my mood at all compared to significant swings with my initial attempt. The day of the retrieval went very smoothly and I was able to successful freeze 13 eggs.
What's one piece of advice would you give a prospective patient of Majid Fateh (retired) at New York Fertility Institute (closed)?
Make sure you understand the fully loaded cost at the outset. This is NOT a low-cost option. Even knowing that, there are a number of hidden fees that kept popping up. The entire procedure, including medication, was $23K.
During treatment, were you treated like a number or a human with Majid Fateh (retired) at New York Fertility Institute (closed)?
Dr Fateh saw me personally every time I visited. He spent as much time with me as I needed and always made sure to fully explain the process, progress and results.
Describe your experience with your nurse at New York Fertility Institute (closed). (Assigned nurse: Kara Caputo)
Kara, the nurse and office manager, was amazing. The receptionist however was quite annoying. While well intentioned I know, she degraded the overall experience in the office.
Describe your experience with New York Fertility Institute (closed).
NYFI is a small clinic that only takes on a certain number of patients each year. There are only two doctors in the practice, and both of them are there every day. Dr. Fateh has been a fertility specialist for 40 years, but remains extremely in touch with the technological changes and medical advancements. The NYFI office itself is cozier than other clinics, and the quality of service is much higher. The office is on the UES and I traveled there from the West Village - not convenient, but completely worth it!
Describe the costs associated with your care under Majid Fateh (retired) at New York Fertility Institute (closed).
$23K total - about $6K for medication and $17K for appointments, retrieval, bloodwork, ultrasounds, oocyte processing / transport / storage
What specific things went wrong at New York Fertility Institute (closed)?
  • Lost appointments
Describe the specific things that went wrong at New York Fertility Institute (closed).
The office operations are very old school, and therefore less efficient than experiences most consumers have on a daily basis. For example, I had to pay after each individual visit (this is 6 times over 11 days). Not the end of the world, but sort of irritating. They also do not accept American Express.
NPS
10
Doctor
Majid Fateh (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
10
Clinic
New York Fertility Institute (closed)
New York (closed)
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
0
NPS
0
Age 36
European
Income $100K - $199K
3rd of 3 Docs
4 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I felt like she [Dr. Fateh] only cared about the $$ not about the factual information (our test results) and lack of risk factors. I was told by my two previous doctors and internal scans that I had no blockage and a high folicale count. The doctor told me because I had a very slight genetic marker that may effect my grandchildren, we should immediately proceed to IVF. No other options we given.
It was very confusing because I was first contacted [by New York Fertility Institute] and told I owed nearly 1,000 for consultation, ultrasound and blood tests. This should have been mostly covered. After days of push back and follow up I believe I ended up paying 200...Very clean and modern looking. Small exam rooms. Made it very uncomfortable for my husband when I was receiving my internal ultrasound with 4 people in the room. The flabotimist left a massive bruise on my arm where she blew out my vein.
How was your experience with Majid Fateh (retired) at New York Fertility Institute (closed)?
As previously stated, I felt like she only cared about the $$ not about the factual information (our test results) and lack of risk factors. I was told by my two previous doctors and internal scans that I had no blockage and a high folicale count. The doctor told me because I had a very slight genetic marker that may effect my grandchildren, we should immediately proceed to IVF. No other options we given.
What's one piece of advice would you give a prospective patient of Majid Fateh (retired) at New York Fertility Institute (closed)?
Make sure you ask lots of questions. Receive your paperwork (I was neve sent mine. I do t even know if her diagnosis is accurate). Ask for a second opinion.
During treatment, were you treated like a number or a human with Majid Fateh (retired) at New York Fertility Institute (closed)?
I didn’t feel that I was evaluated using all other doctor information and my age. I was immediately told I needed IVF with no other options. It made me feel like a cash cow.
Describe the protocols Majid Fateh (retired) used in your cycles at New York Fertility Institute (closed) and their degree of success.
Proceed immediately to IVF. This information was given to me over the phone while I was at work, which the doctor knew. Very insensitive.
Describe your experience with the nursing staff at New York Fertility Institute (closed).
Very curt and matter of fact. Rude when following up about billing.
Describe your experience with New York Fertility Institute (closed).
Very clean and modern looking. Small exam rooms. Made it very uncomfortable for my husband when I was receiving my internal ultrasound with 4 people in the room. The flabotimist left a massive bruise on my arm where she blew out my vein.
Describe the costs associated with your care under Majid Fateh (retired) at New York Fertility Institute (closed).
It was very confusing because I was first contacted and told I owed nearly 1,000 for consultation, ultrasound and blood tests. This should have been mostly covered. After days of push back and follow up I believe I ended up paying 200
Describe Majid Fateh (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York Fertility Institute (closed).
N/A
What specific things went wrong at New York Fertility Institute (closed)?
  • Lost paperwork
  • Provided conflicting information
NPS
0
Doctor
Majid Fateh (retired)
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
2 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
1 of 5
NPS
0
Clinic
New York Fertility Institute (closed)
New York (closed)
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
4 of 5
2014 - 2015, Successful
NPS
10
NPS
10
Age 35 - 36
4 Egg Freezing
4 Embryo Freezing
Surrogacy
Ashkenazi Jewish
Income $200K - $499K
2nd of 2 Docs
IVF With Other Docs
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He is warm, kind, caring, professional, optimistic, informative, accessible, smart
They were reachable nights and weekends and always made me feel special and cared for
How was your experience with Majid Fateh (retired) at New York Fertility Institute (closed)?
He is warm, kind, caring, professional, optimistic, informative, accessible, smart and truly a partner in the process as is his colleague and his entire staff
What's one piece of advice would you give a prospective patient of Majid Fateh (retired) at New York Fertility Institute (closed)?
To listen to his advice, ask questions and know that he is there for you 100%
During treatment, were you treated like a number or a human with Majid Fateh (retired) at New York Fertility Institute (closed)?
They were incredibly hands on and always made me feel like my husband and I were their primary concern. They were reachable nights and weekends and always made me feel special and cared for
Describe your experience with the nursing staff at New York Fertility Institute (closed).
The nurses, clinicians, embryologists all showed extreme care and interest
NPS
10
Doctor
Majid Fateh (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
10
Clinic
New York Fertility Institute (closed)
New York (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5

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