Maria Costantini-Ferrando

RMA of Basking Ridge, New Jersey

Rated 8
Strongly recommend: 65%Neutral: 20%Don't recommend: 15%8
65% strongly recommend
41 reviews
Humanity
8.6
8.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.2
8.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.3
5.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
7.4
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Cornell
Residency
Cornell
Fellowship
Cornell

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Maria Costantini-Ferrando works in 1 office at

RMA of Basking Ridge, New Jersey
Rated 9.1
Strongly recommend: 81%Neutral: 13%Don't recommend: 7%9.1

Explore Clinic
Englewood
25 Rockwood Place, Suite 320
Englewood, NJ 07631

41 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, Unsuccessful
NPS
0
NPS
3
Age 37
2 IVF
East Asian
Income $500K+
Engineer
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I only saw Dr constantini for consultation and once for an ultrasound. Other than that I didn't interact nor speak to her...was given the same dosage throughout my entire cycle...Then I go in for retrieval I am just given results. No explanations or calls...only does eSET...
[RMA of Basking Ridge, New Jersey] Had the wrong dosage for some medications sent to the pharmacy...have to use the app to communicate with them or pick up their call whenever they call you...For your retrieval you just get whoever is on shift, not your own doctor or their best doctor
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
I only saw Dr constantini for consultation and once for an ultrasound. Other than that I didn't interact nor speak to her. I don't think it matters who your doctor at RMA is since you get whoever is on shift during your retrieval anyway.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
It doesn't really matter who you choose as a doctor at RMA you won't get to interact with them much
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
You don't get to interact with the doctor at all, you are just told by your nurse how much to inject every few days. For me, this amount never changed in both cycles. Then I go in for retrieval I am just given results. No explanations or calls.
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
I was given the same dosage throughout my entire cycle.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey.
Nurse will be talking to you the whole time and telling you what your dosage is and when you can come in for bloodwork and ultrasounds. You'll have to use the app to communicate with them or pick up their call whenever they call you. Otherwise you call their main line for most other things and someone at the desk leaves a message for whoever you want to reach.
Describe your experience with RMA of Basking Ridge, New Jersey.
Although this is located in Englewood you will need to drive to their Basking Ridge office for the retrieval and ultrasounds for the days the satellite office is closed - which is Saturdays and holidays. The clinic is annoying because you have to call the main line for anything and leave a message and sometimes they don't bother getting back to you. If you want to do something simple like change an appointment time they make it incredibly difficult for you. For your retrieval you just get whoever is on shift, not your own doctor or their best doctor. Just, anybody.
Describe your experience with your monitoring appointments at RMA of Basking Ridge, New Jersey.
They worked out mostly fine except for on days they were closed I would have to drive an hour away. One time I got scheduled for a monitoring appointment an hour away when the satellite office was open because the nurse scheduling my appointment didn't know my regular office was open that day. Wasted 2 hours of my life driving back and forth
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
Thankfully I am covered under insurance. So I only had to pay copays.
Describe Maria Costantini-Ferrando's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Basking Ridge, New Jersey.
RMA only does eSET
What specific things went wrong at RMA of Basking Ridge, New Jersey?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of Basking Ridge, New Jersey.
Had the wrong dosage for some medications sent to the pharmacy. An annoying thing they do is that they call you whenever they feel like and if you don't pick up they'll tell you to call them back but you can only call their main line and leave a message for someone to call you again at whatever time they feel like. Incredibly inefficient.
NPS
0
Doctor
Maria Costantini-Ferrando
NPS
Humanity
3 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
1 of 5
NPS
3
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Unknown Success
NPS
10
NPS
10
Age 32 - 33
4 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Constantini is very compassionate and comforting. During morning monitoring when I'm close to an end to a cycle, she has me come in to see her so she can personally do my ultrasound...After my first failed cycle, she personally called me to check in and see how I was doing...My husband and I have a unique situation. He has a rare genetic disorder and I have a diminished ovarian reserve. Her treatment plans have had overall good results
One strength of the clinic [at RMA of New Jersey] is that the entire staff is very friendly and organized...Highmark BCBS insurance has a special contract with RMA that allows them to bill as a lump sum which hits our fertility max balance quickly instead of breaking it up by procedure and code...This resulted in us having to pay 100% out of pocket for our last cycle which was $15,000...Roberta [a nurse] answers all of my questions in a very timely fashion
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr. Constantini is very compassionate and comforting. During morning monitoring when I'm close to an end to a cycle, she has me come in to see her so she can personally do my ultrasound. She has a very positive energy that relaxes me during my appointments. After my first failed cycle, she personally called me to check in and see how I was doing. She had a lot of kind words to say and it lifted my spirits and encouraged me to keep going with the process. My husband and I have a unique situation. He has a rare genetic disorder and I have a diminished ovarian reserve. Her treatment plans have had overall good results.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
One piece of advice I would give is to not give up. This is a difficult process but I truly believe any patient of Dr. Constantini will receive the highest quality of care.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr. Constantini and her nurse practitioner Eve have been very comforting and validating during my IVF experience. They have both taken the time to personally call and check in with me. They never rushed me during any office visit and answer all of my questions. I feel like they've really gotten to know me as a person, not just a patient.
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
During one of my cycles, I ovulated early and this resulted in a cancelled cycle. For my next cycle, Dr. Constantini had me on micro-dosed Lupron to help avoid ovulation during a cycle. My next cycle I was able to go through with an egg retrieval.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Roberta)
Roberta answers all of my questions in a very timely fashion. She is very comforting and take the time to have a conversation with me. She doesn't make me feel rushed when I ask all of my questions. She explains all of my medication instructions in great detail.
Describe your experience with RMA of Basking Ridge, New Jersey.
One strength of the clinic is that the entire staff is very friendly and organized. As a new patient, they welcomed us with open arms, made us feel comfortable and took the time to answer any and all questions my husband and I had. The office is very clean as well. The only weakness is the wait time in the morning during morning monitoring.
Describe your experience with your monitoring appointments at RMA of Basking Ridge, New Jersey.
Morning monitoring is very organized. The only problem is there is a long wait time. During my ultrasound, I never feel rushed. The phlebotomists have an organized process and I'm usually taken in immediately for bloodwork.
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
With RMA, our insurance covered the first 3 cycles. We were not aware that our Highmark BCBS insurance has a special contract with RMA that allows them to bill as a lump sum which hits our fertility max balance quickly instead of breaking it up by procedure and code. In simpler terms, if I had bloodwork or ultrasound, other clinics would bill this as a medical treatment and not subtract from our IVF balance. This resulted in us having to pay 100% out of pocket for our last cycle which was $15,000.
Describe Maria Costantini-Ferrando's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Basking Ridge, New Jersey.
not applicable. We only have 1 healthy embryo at the moment and we are awaiting our first embryo transfer.
NPS
10
Doctor
Maria Costantini-Ferrando
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022, Successful
NPS
8
NPS
10
Age 29
3 IUI
1 IVF
Male Factor
European
Income $100K - $199K
Teacher
Only Doc Seen
Neutral
Strongly Recommends
Successful
She [Dr. Maria Costantini-Ferrando] is very kind and knowledgeable, which is what you want in an infertility doctor. I am a person who likes to know things, and there were certain things I didn’t know to ask until later. I think this is great for patients who don’t want to know all of the information, it keeps patients from worrying...I didn’t see my doctor often, and this seems the norm...Your nurse is always your go-to person.
[RMA of New Jersey] Strengths: the success rates. They know what they’re doing. When you’re waiting for results, the most comforting thing that can come from a clinic are the success rates. Weaknesses: you can often feel like a number. Personally, I didn’t mind. It made me feel like pregnancy would happen eventually...I didn’t see my doctor often, and this seems the norm for RMA. Your nurse is always your go-to person.
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
She is very kind and knowledgeable, which is what you want in an infertility doctor. I am a person who likes to know things, and there were certain things I didn’t know to ask until later. I think this is great for patients who don’t want to know all of the information, it keeps patients from worrying. But I wasn’t told that my 9 eggs retrieved was a low number for my age until I asked, I wasn’t told the grading of the embryos until I asked, what protocol I was on for the egg retrieval and why, how many follicles I was growing, etc. If I must do another egg retrieval, I will know to ask these things because I want to know, but for my first retrieval, it was assumed that I didn’t need to know this and perhaps I didn’t. Still, this relationship may be hard for patients who need to know everything and who do their own research. I didn’t see my doctor often, and this seems the norm for RMA. Your nurse is always your go-to person.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Trust her, she knows what she’s doing. Also, ask a lot of questions and do your own research as well.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
RMA does feel like a baby making machine, which I personally liked. You are shuffled in and out of morning monitoring, appointments with doctors are quick. When I did see Dr. C, she was very kind and answered all my questions. It’s hard to explain, but at RMA, there’s a feeling of giving yourself over to the powers that be. They make the decisions and you trust them, this seems to be the norm.
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
Unfortunately, I wasn’t told the name of the protocol or why I was on it. I had three shots and it resulted in 9 eggs retrieved, 6 were mature, 6 fertilized, 4 made it to day 6 embryos and 3 were euploid. My first transfer failed. My second transfer, I was on a steroid, Benadryl (half a pill at night because it makes me too sleepy to function and aspirin). I had an allergic reaction to the steroid and stopped it after day 2. My second transfer worked.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Sara)
I thought Sara was great. Very kind, organized and always took the time to answer questions.
Describe your experience with RMA of Basking Ridge, New Jersey.
Strengths: the success rates. They know what they’re doing. When you’re waiting for results, the most comforting thing that can come from a clinic are the success rates. Weaknesses: you can often feel like a number. Personally, I didn’t mind. It made me feel like pregnancy would happen eventually.
Describe your experience with your monitoring appointments at RMA of Basking Ridge, New Jersey.
Some days I was in and out. Bloodwork is always quick. Sometimes if I needed an ultrasound too, I could wait up to an hour from arrival time to departure.
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
I have great insurance and everything was covered except for the OGT-A testing. That was $2,700 plus $300 per embryo.
Describe Maria Costantini-Ferrando's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Basking Ridge, New Jersey.
I would love to have twins, but RMA doesn’t do multiple embryo transfers. I was told it was because carrying twins is a high risk pregnancy and that two embryos may compete with each other. Either way, you have a higher chance of taking home a baby if you transfer one at a time.
NPS
8
Doctor
Maria Costantini-Ferrando
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
10
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2021, Unsuccessful
NPS
8
NPS
8
Age 39 - 41
1 IVF
Male Factor
Poor Egg Quality
Unexplained
Income $100K - $199K
Teacher
1st of 3 Docs
10 IUI With Other Docs
1 IVF With Other Docs
Neutral
Neutral
Unsuccessful
[Dr. Maria Costantini-Ferrando] was very clinical in looking at our situation and did many things to try to help...Her care was comprehensive and compassionate...suggested genetic testing based on multiple failed transfers...suggested fibroid surgery based on location in the uterus...Ask a lot of questions. Ask for the pros and cons of different reccommendations.
Strengths [of RMA of New Jersey]: good lab reputation, clean & professional, online portal helps you know your overall plan, many specialists to help your situation, very friendly front desk Weaknesses: More mental health support would have been helpful, support groups would have been helpful,. waiting room feels sad-this is probably true everywhere because no one wants to be going through this life situation.
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
She was very clinical in looking at our situation and did many things to try to help. Some of the things were difficult for me physically and emotionally. It is taking me a long time to heal from these experiences which it seems can just be part of this road if you push yourself to keeping trying.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Ask a lot of questions. Ask for the pros and cons of different reccommendations.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
She was always rooting us while being grounded in science with it's own imitations. Her care was comprehensive and compassionate.
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
She suggested genetic testing based on multiple failed transfers. This did not change our result sadly. She suggested fibroid surgery based on location in the uterus. It was a good idea but did not help us. Then, I needed a surgery to remove scar tissue. This was unexpected and very annoying causing a delay that really impacted my mental health and had stressful timing. Not in her control but it really sucked to have so many curveballs to get to our final transfers.
Describe your experience with the nursing staff at RMA of Basking Ridge, New Jersey.
Nurses were great overall. They kept getting pregnant and going on leave which was hard. Overall very wonderful-just too busy with too much volume of patients at times.
Describe your experience with RMA of Basking Ridge, New Jersey.
Strengths: good lab reputation, clean & professional, online portal helps you know your overall plan, many specialists to help your situation, very friendly front desk Weaknesses: More mental health support would have been helpful, support groups would have been helpful,. waiting room feels sad-this is probably true everywhere because no one wants to be going through this life situation.
Describe your experience with your monitoring appointments at RMA of Basking Ridge, New Jersey.
Ran smoothly, could have used more staff at times when very busy, sometimes hardly any seats left in waiting room
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
The biggest was the genetic testing not covered by insurance for $4,000. It did not help our situation and now feels like a waste of money.
Describe Maria Costantini-Ferrando's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Basking Ridge, New Jersey.
no comments
What specific things went wrong at RMA of Basking Ridge, New Jersey?
  • Failed to call with results
Describe the specific things that went wrong at RMA of Basking Ridge, New Jersey.
Very rarely, maybe only one time, we had to call to remind them to send results/next steps. It was because they were overly busy.
NPS
8
Doctor
Maria Costantini-Ferrando
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
NPS
8
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2021, Successful
NPS
10
NPS
10
Age 38 - 40
2 IVF
Poor Egg Quality
Latinx
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Costantini is an excellent doctor. She took time to listen to all my questions/concerns, provide feedback and recommendation when needed. She always made herself available to me when I had any questions/concerns. She ensure I was always prepared and knew every step from beginning to end...her enthusiasm is contagious....
[RMA of New Jersey] morning monitoring was from the hours of 6 am-8:30 am. Although at times it was packed, I didn't have to wait long because they are very efficient with time...They also have a new app that makes appt and getting result, medication doses easier...I love how organized they are...They [nurses] were all great. Always available when needed, great bedside manner...
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
I love being a patient of Dr. Costantini. She was a great doctor during both of my times doing IVF. Because of her and her team, I have an 18month old baby girl and a boy on the way. She takes the time to listen to you and explain everything in detail and in a manner that you will understand. She is very caring and polite and I never had any discomfort while seeing her. Additionally, her enthusiasm is contagious.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
If you live in the area and are able to see Dr. Costantini, go for it. You will not regret it. During a difficult time like this, you want a doctor that cares for her patients. You need someone that will listen to you and all your concern, someone that will answer your concern and make you feel at ease. You want someone that will brighten your mood. She is that person
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr. Costantini is an excellent doctor. She took time to listen to all my questions/concerns, provide feedback and recommendation when needed. She always made herself available to me when I had any questions/concerns. She ensure I was always prepared and knew every step from beginning to end, as that helps me calm down (the more I know the less worried I get). She always took time to see how I was doing and speak to me like a person and not just another patient.
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
I don't remember the medication or all the steps but here is what I remember. My first treatment was put on estri, then I started some of the hormonal shots (2 per day). I had to go about 3 times a week for morning monitoring (blood work and ultrasounds). Once my body was ready for retrieval, I was given something but can't recall. I had my first retrieval (12 eggs). However of the 12, only 6 were matured eggs, only 4 were fertilized, and after the genetic testing, only 3 were good and frozen (2 boys and 1 girl). Since I wanted to have a girl, Dr. Costantini recommended I do another retrieval to have another girl egg as sometimes the first egg might not take so to be on the safe side, we should have at least 2 eggs. I did the process again and on the second retrieval, I had 19 eggs; however, only 8 were mature eggs, 4 were fertilized and after the genetic testing only 1 (girl egg) was good and then frozen. I don't recall the process again for the transfer, i believe it had estri again and then the progesterone shots. When I did the transfer, instead of choosing, we had them use the best egg grade and when they implanted, she ask if we wanted to know the sex, and it was a girl. I continued my monitoring morning visits with her, which resulted in a positive pregnancy and I saw her all the way until I was released back to my GYN (just when I was about to be 3 months). A year after giving birth, we started the transfer again and now I'm pregnant with a boy due February 2022. Both transfer time were successful.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Josephine Zezza and Bridget pecora for the second time around)
They were all great. Always available when needed, great bedside manner.
Describe your experience with RMA of Basking Ridge, New Jersey.
I love how organized they are. During morning monitoring there is a lot of patient being seen and because of their organization's skill, you don't end up waiting longer to be seen. During my second time around, because of covid, my partner couldn't be with me but that has nothing to do with the clinic. For the second time around, they moved floors and the second location is even better. They also have a new app that makes appt and getting result, medication doses easier (loved it)
Describe your experience with your monitoring appointments at RMA of Basking Ridge, New Jersey.
morning monitoring was from the hours of 6 am-8:30 am. Although at times it was packed, I didn't have to wait long because they are very efficient with time. Only once and that was the second time around during covid I waited a while. I recall they were having technology issues, no music, and less staff so it was an offset day for them that day
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
I'm lucky to say that I work for Planned Parenthood and their insurance is great. It covers the majority of the cost except for the copayment and genetic testing (I believed it was 4200 for 10eggs). Most of the medicine were also cover but for a few I had to pay a littleless than $20
Describe Maria Costantini-Ferrando's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Basking Ridge, New Jersey.
No, I prefer the single embryo as its less risky
NPS
10
Doctor
Maria Costantini-Ferrando
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
NPS
0
NPS
0
Age 45
2 IVF
Diminished Ovarian Reserve
Income $200K - $499K
2nd of 2 Docs
2 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Costantini saw me personally twice and did not call me to discuss my treatment until I insisted via her nurse...She is unavailable for questions during treatment...Do not invest with Dr. emotionally or financially, especially if you have low chances of IVF success based on your circumstances...the quality of care received specifically by Dr Costantini that was horrendous
RMA felt like the IVF equivalent of a puppy mill. I waited 2 months for the initial appointment with Dr Costantini and I have no idea why, when I saw a different Dr at every monitoring appointment. Dr Cho and Dr Fisher were great when I saw them for monitoring, they provided feedback and answered questions and it didn't feel like pulling teeth as it did with Dr Costantini the two times I actually saw her. If it had been explained to me how the office worked, that I would see a different Dr each appointment and not be allowed to speak directly to Dr Costantini, I may have been able to make an informed decision and seek care elsewhere.
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr Costantini is not the physician you want as a partner on your fertility journey. She is unavailable for questions during treatment and if you do get her to actually do your u/s don't expect more than three words from her "it's still early". You will get to know her nurse very well and it will be made clear to you, that she is not available for direct communication.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Do not invest with Dr. emotionally or financially, especially if you have low chances of IVF success based on your circumstances. We knew that our chances for success were low due to low ovarian reserve, but it did not help my stress level to have no contact with my physician about my care.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr. Costantini saw me personally twice and did not call me to discuss my treatment until I insisted via her nurse.
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
I remember them, but I don't feel that it matters in the context of this review. I am writing this review because this Dr. will not provide quality care in terms of treating you as a human being that is trusting her to care about your emotional well being during your cycle.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Sarah Robinson)
The whole experience from Dr Costantini to her nurse, really made me feel like I was at an IVF mill. I was told my Rx was being sent to the pharmacy when I confirmed we would start. The next call I received was from the pharmacy - I had no idea what protocol I was even on or what I needed when. I asked for a calendar (something that I was given automatically at another location) and it seemed like a huge ask. It wasn't. I will say that when Sarah was given feedback that I needed more from her, she did send the calendar and took the feedback graciously.
Describe your experience with RMA of Basking Ridge, New Jersey.
The success rates are highest for women with advanced maternal age which is why I decided to seek care there. RMA as a facility was not an issue, it was the quality of care received specifically by Dr Costantini that was horrendous. Having had treatment at Cornell where I had a vastly different experience really highlighted the lack of personalized care in such a personal experience. RMA felt like the IVF equivalent of a puppy mill. I waited 2 months for the initial appointment with Dr Costantini and I have no idea why, when I saw a different Dr at every monitoring appointment. Dr Cho and Dr Fisher were great when I saw them for monitoring, they provided feedback and answered questions and it didn't feel like pulling teeth as it did with Dr Costantini the two times I actually saw her. If it had been explained to me how the office worked, that I would see a different Dr each appointment and not be allowed to speak directly to Dr Costantini, I may have been able to make an informed decision and seek care elsewhere.
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
Including meds +/-$20K
What specific things went wrong at RMA of Basking Ridge, New Jersey?
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of Basking Ridge, New Jersey.
Dr Costantini put me on levothyroxine. She never called me to explain why, I got a basic explanation from the nurse. When my cycle ended I wanted to speak to Dr Costantini and was told I would be able to see her in a month. My cycle ended and she never even called me.
NPS
0
Doctor
Maria Costantini-Ferrando
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Compassion
1 of 5
Explained risks
5 of 5
Adaptability
1 of 5
NPS
0
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
0
NPS
0
Age 42 - 43
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Ashkenazi Jewish
2nd of 4 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Did not have any embryos to transfer [with Dr. Maria Costantini-Ferrando]...Met the doctor only once. Had to beg to see the doctor. Doctor barely varied the protocol from the first to second cycle...I think the doctor also gave me the wrong trigger time twice because they were always 12 hrs. before the procedure. Went to a new clinic and they said that was incorrect... over medicated me and barely varied the protocol from the first to second cycles. Would not provide me with pain meds for after each retrieval and I wound up having to visit my primary doctor twice in the middle of the pandemic for pain meds. Had to beg to speak with her and after the second procedure she refused to do anything else but a donor. I think the doctor also gave me the wrong trigger time twice because they were always 12 hrs. before the procedure. Went to a new clinic and they said that was incorrect.
First nurse [at RMA of New Jersey] told me the wrong meds to take--I had leftover estrogen for cycle 2 and noticed the bottle said 2x a day. First cycle I only took it once a day. Second nurse said that was incorrect. I was told on the first cycle I had no embryos and then a few days later I was contacted about embryo testing. Had to beg for pain meds after both procedures. I did not feel comfortable being under anesthesia, so the first procedure they used a local. I asked for this on the second and they told me they would do a local again, but lied to me and put me out. Completely unprofessional and inappropriate.
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Doctor over medicated me and barely varied the protocol from the first to second cycles. Would not provide me with pain meds for after each retrieval and I wound up having to visit my primary doctor twice in the middle of the pandemic for pain meds. Had to beg to speak with her and after the second procedure she refused to do anything else but a donor. I think the doctor also gave me the wrong trigger time twice because they were always 12 hrs. before the procedure. Went to a new clinic and they said that was incorrect.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Don't bother with this clinic unless you want to feel like a number. They tell different patients different things. I know older patients who were given supplements to take. I asked them numerous times and they would not give me anything to take. I wound up taking some on the advice of an outside dietician.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Met the doctor only once. Had to beg to see the doctor. Doctor barely varied the protocol from the first to second cycle.
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
Cycle 1: Estrogen, Gonal F, hcg, Ganarelex, Cetrotide Cycle 2: Estrogen, Gonal F, hcg, Ganarelex, Cetrotide, Clomid
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Vileena, Eve)
First nurse told me the wrong meds to take--I had leftover estrogen for cycle 2 and noticed the bottle said 2x a day. First cycle I only took it once a day. Second nurse said that was incorrect. I was told on the first cycle I had no embryos and then a few days later I was contacted about embryo testing. Had to beg for pain meds after both procedures. I did not feel comfortable being under anesthesia, so the first procedure they used a local. I asked for this on the second and they told me they would do a local again, but lied to me and put me out. Completely unprofessional and inappropriate.
Describe your experience with RMA of Basking Ridge, New Jersey.
This place is like a factory. They don't vary protocols from one cycle to the next. They over medicate. They push a donor if you are over a certain age. Get everything in writing bc they make mistakes. Your doctor does not do your procedure. It is very hard to communicate with your doctor.
Describe your experience with your monitoring appointments at RMA of Basking Ridge, New Jersey.
Monitoring is a zoo. No chance to schedule appointments. Several phlebotomists have no idea what they are doing. I still have nerve pain from December 2019 ( it is November 2020 now) from one blood draw.
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
I think they overcharged. Used up my lifetime of $20k insurance in 1.5 cycles.
Describe Maria Costantini-Ferrando's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Basking Ridge, New Jersey.
Did not have any embryos to transfer.
What specific things went wrong at RMA of Basking Ridge, New Jersey?
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Lost or damaged samples
Describe the specific things that went wrong at RMA of Basking Ridge, New Jersey.
Told me the wrong meds to take. They told me I had no embryo when I did. They refused to prescribe pain meds after my procedures. They lied to me and put me out when I asked to be up during the procedure. Very untrustworthy.
NPS
0
Doctor
Maria Costantini-Ferrando
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
2 of 5
NPS
0
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
1 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
3 of 5
Educational Resources
1 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 28 - 29
4 IUI
Latinx
Income $100K - $199K
Teacher
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Constantini has a very comforting demeanor. She is humble but definitely knows what she is talking about. Her knowledge is evident when she speaks and truly makes you feel like you’re in good hands. Because it is such a large clinic with multiple locations, Dr. C does not perform all of her patients IUIs, which is unfortunate. However, she does perform the IVF procedures and is always available for communication. One more than one occasion we have been able to request in person and telephone visits and seen her within 24-48 hours!
[The nurse at RMA of New Jersey] is very sweet. She isn’t afraid to hold back her personal experiences to make you more comfortable...IVF treatment at this facility is pricey at roughly $38 K so that is a negative for me...responds very quickly to initial inquiries. Everyone is knowledgeable in their specific areas. Upon initial consult, you get your own financial advisor so you know specifically how to get information regards loans, payments, insurance, etc. The front desk staff are always super nice and helpful!
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr. Constantini has a very comforting demeanor. She is humble but definitely knows what she is talking about. Her knowledge is evident when she speaks and truly makes you feel like you’re in good hands. Because it is such a large clinic with multiple locations, Dr. C does not perform all of her patients IUIs, which is unfortunate. However, she does perform the IVF procedures and is always available for communication. One more than one occasion we have been able to request in person and telephone visits and seen her within 24-48 hours!
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Be open minded! Dr. Constantini cares about each of her patients and tries to obtain pregnancies without compromising your health. The medication cycles aren’t as aggressive as other doctors, however the goal is the same.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr. Constantini and her team of nurses are always available to answer any questions that I have. I never feel rushed and always get their utmost attention. In situations where I have seemed overwhelmed, the nurses have never hesitated to have Dr. C call me herself!
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
IUI 1 and 2 Letrozole & Trigger - NEG IUI 3 - Follistim & Trigger - POS but Chem IUI 4 - Follistim & Trigger - NEG IUI 5 - TBD
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Julie Cochrane)
Julie Cochrane is very sweet. She isn’t afraid to hold back her personal experiences to make you more comfortable. She hears you out and provides professional advice. She can be difficult to contact via telephone, but responds very quickly via email!
Describe your experience with RMA of Basking Ridge, New Jersey.
RMA of NJ Englewood responds very quickly to initial inquiries. Everyone is knowledgeable in their specific areas. Upon initial consult, you get your own financial advisor so you know specifically how to get information regards loans, payments, insurance, etc. The front desk staff are always super nice and helpful!
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
My IUIs were covered under my insurance so I paid copays of $50 per visit. IVF treatment at this facility is pricey at roughly $38 K so that is a negative for me.
NPS
10
Doctor
Maria Costantini-Ferrando
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 28
2 IVF
2 Embryo Freezing
Diminished Ovarian Reserve
Tubal Blockage
Teacher
2nd of 2 Docs
2 IVF With Other Docs
2 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I am always treated like I’m Dr. C’s top priority. She [Dr. Constantini-Ferrando] always wants to see me specifically when I went in for monitoring appointments....Dr. C truly has my best interests at heart and really takes my opinions into consideration. She is compassionate and empathetic. I trust her opinion in what treatment options she suggests.... My first cycle I did a micro-flare protocol. I was on 40 units of lupron daily with 450 gonal F.
Strengths: [at RMA of New Jersey] morning monitoring hours to accommodate working people, advanced technology, very organized, very flexible Weaknesses- not being able to find out embryo until a week after retrieval I suggest getting to monitoring right when they open, otherwise you’ll wait an hour or 2 to be seen.... Josephine is amazing. She got back to me within an hour or 2 always And always called me back during emergencies.
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr. C truly has my best interests at heart and really takes my opinions into consideration. She is compassionate and empathetic. I trust her opinion in what treatment options she suggests. I know she works her hardest for me to have the best possible outcome.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
At first she can seem blunt about the success rate, but she will do everything she can to get you a baby
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
I am always treated like I’m Dr. C’s top priority. She always wants to see me specifically when I went in for monitoring appointments.
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
My first cycle I did a micro-flare protocol. I was on 40 units of lupron daily with 450 gonal F. I was a poor responder and only retrieved one egg. It did become a blast though. My second cycle i was on 300 gonal F and 75 menopur. I retrieved 2 eggs and one made it to blast. My third cycle I am doing the same menopur cycle.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Josephine )
Josephine is amazing. She got back to me within an hour or 2 always And always called me back during emergencies. Unfortunately she went on medical leave and I got a fill in nurse who I am not crazy about. I don’t have a strong connection with her like I had with Josephine
Describe your experience with RMA of Basking Ridge, New Jersey.
Strengths: morning monitoring hours to accommodate working people, advanced technology, very organized, very flexible Weaknesses- not being able to find out embryo until a week after retrieval I suggest getting to monitoring right when they open, otherwise you’ll wait an hour or 2 to be seen.
Describe your experience with your monitoring appointments at RMA of Basking Ridge, New Jersey.
Monitoring hours are between six and 7:30 AM. I suggest getting there right at six as it does fill up quickly and it’s first come first serve
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
I am not entirely sure because I have insurance.
Describe Maria Costantini-Ferrando's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Basking Ridge, New Jersey.
I haven’t gotten to transfer yet bur I know she favors one embryo due to possible complications with multiple
NPS
10
Doctor
Maria Costantini-Ferrando
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
9
Age 30
1 IVF
European
Ashkenazi Jewish
Income $100K - $199K
3rd of 3 Docs
2 IVF With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. C[ostantini-Ferrando] and I clicked immediately; she respects that I’ve been through a lot of prior treatment, and appreciates that I’m an involved and informed patient. She takes my wants, needs, and thoughts into consideration and I really feel like we are all collaborating...has an excellent bedside manner; she’s compassionate and obviously cares a lot about her patients, but she also doesn’t blow smoke up your ass! She’s been very blunt about her opinions regarding our treatment outcome, and didn’t hesitate to say she wasn’t sure about some things. She also didn’t oversell RMA’s capabilities vs our old clinic, which made me trust her even more.
We commute in from NY, and then work in NYC — so it was a pleasant surprise that RMA had extra early monitoring hours! It didn’t mess with our schedules except that we had to leave the house earlier...The wait times weren’t excessive, and we generally saw the same NP for ultrasound...Everyone I’ve dealt with has been exceedingly professional, friendly, and warm — from nurses, to phlebotomists, to coordinators. The facilities are also really nice — like, unexpectedly so! I especially appreciate how responsive and open the finance team is — they provided us with a print out of ALL the financial information we could possibly need upon our consultation, and we got to speak with a friendly and knowledgeable representative a few days after our consultation. She’s been responsive via phone and email, and always explains everything in detail.
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr. C has an excellent bedside manner; she’s compassionate and obviously cares a lot about her patients, but she also doesn’t blow smoke up your ass! She’s been very blunt about her opinions regarding our treatment outcome, and didn’t hesitate to say she wasn’t sure about some things. She also didn’t oversell RMA’s capabilities vs our old clinic, which made me trust her even more.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Come prepared with your questions, and what you want out your appointment. She can hold your hand, but you’ll get more out of her time and expertise if you come to the table with expectations and questions.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr. C and I clicked immediately; she respects that I’ve been through a lot of prior treatment, and appreciates that I’m an involved and informed patient. She takes my wants, needs, and thoughts into consideration and I really feel like we are all collaborating.
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
The first thing she said to us (after seeing our disastrous-for-my-age IVF results) was: why are you still using this donor? He’s not your husband! Love the bluntness. We did indeed switch donors, and did an antagonist protocol (instead of MDLF); the rationale was that I’m not a poor responder, but we had a mysteriously awful blastocyst rate — she thought the Lupron and/or long stim time could be compromising egg quality. There was also a possibility that the donor sperm was not good. She also immediately tested my thyroid, because my day 3 values were weird — and I was hypothyroid, so she put me on synthroid. We tested my fasting insulin on a whim, and discovered I had severe insulin resistance (no PCOS), so she started me on metformin. My most recent egg retrieval was fewer eggs than prior, but from 12 eggs we tested 4 embryos (PGS and PGD) and have 3 PGS normal unaffected!
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Vileena)
I’ve dealt mostly with Vileena, my dedicated nurse (but the other nursing staff have been excellent as well). Vileena is extremely responsive via phone or email, and has always treated me with respect and compassion. She too understands that I’m a VERY involved patient who knows what’s happening with my treatment, and doesn’t dumb down information for me. She’s also really personable and truly cares about me and my spouse as PEOPLE, not just patients.
Describe your experience with RMA of Basking Ridge, New Jersey.
RMA is a well organized machine. Everyone I’ve dealt with has been exceedingly professional, friendly, and warm — from nurses, to phlebotomists, to coordinators. The facilities are also really nice — like, unexpectedly so! I especially appreciate how responsive and open the finance team is — they provided us with a print out of ALL the financial information we could possibly need upon our consultation, and we got to speak with a friendly and knowledgeable representative a few days after our consultation. She’s been responsive via phone and email, and always explains everything in detail.
Describe your experience with your monitoring appointments at RMA of Basking Ridge, New Jersey.
We commute in from NY, and then work in NYC — so it was a pleasant surprise that RMA had extra early monitoring hours! It didn’t mess with our schedules except that we had to leave the house earlier (it’s a 45 minute drive). The wait times weren’t excessive, and we generally saw the same NP for ultrasound (sometimes Dr. C was there instead!)
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
We have insurance coverage and have already met our OOP maximum, but I believe our insurance cost is about 10k
NPS
9
Doctor
Maria Costantini-Ferrando
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
9
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 29 - 30
3 IUI
1 IVF
Anovulation
Male Factor
European
Income $200K - $499K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Costantini always took the time to answer my questions. She would spend ample time on the phone with my husband and I for questions and always spent time with us during our ultrasounds. She would come in early to see me specifically for special days and procedures...has some of the best bedside manner that i have ever seen in a physician. She never made me feel that she didn’t have my best interests in mind. She brought peace and positivity at an otherwise trying time.
Eve [nurse at RMA of New Jersey] was a light through this dark process. She was reliable with her communication and would always call when she said she would. She would explain everything in detail to me. She would listen to all of my questions and even listened when I would cry. She is simply the best...Morning monitoring was from 5:45am-7:30am at patient convenience. It was first come, first serve. However, it would get very busy and wait times could be up to 90 minutes.
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr Costantini has some of the best bedside manner that i have ever seen in a physician. She never made me feel that she didn’t have my best interests in mind. She brought peace and positivity at an otherwise trying time.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Trust her and her recommendations thoroughly, she has the same end goal in mind that you do
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr Costantini always took the time to answer my questions. She would spend ample time on the phone with my husband and I for questions and always spent time with us during our ultrasounds. She would come in early to see me specifically for special days and procedures.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Evelina Torres)
Eve was a light through this dark process. She was reliable with her communication and would always call when she said she would. She would explain everything in detail to me. She would listen to all of my questions and even listened when I would cry. She is simply the best.
Describe your experience with RMA of Basking Ridge, New Jersey.
Strengths: Communication, Organization, Success Rates, Doctor always completes ultrasound. Everyone was always friendly. The phlebotomists were excellent, always drew blood painlessly and quickly. Weaknesses: Very busy, long wait times for morning monitoring
Describe your experience with your monitoring appointments at RMA of Basking Ridge, New Jersey.
Morning monitoring was from 5:45am-7:30am at patient convenience. It was first come, first serve. However, it would get very busy and wait times could be up to 90 minutes.
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
I had excellent insurance throughout my treatment. My IVF cost use about 2,000. dollars.
Describe Maria Costantini-Ferrando's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Basking Ridge, New Jersey.
The clinic would only transfer one embryo due to the completion of PGD testing
What specific things went wrong at RMA of Basking Ridge, New Jersey?
  • Provided conflicting information
Describe the specific things that went wrong at RMA of Basking Ridge, New Jersey.
I had a nurse provide me with incorrect dosing information compared to my Doctor with regards to trigger shot for IVF retrieval. I had to call the on-call physician at 9pm for clarification which was provided.
NPS
10
Doctor
Maria Costantini-Ferrando
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 35 - 36
1 Fertility Medications
Recurrent Pregnancy Loss
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Costantini definitely makes me feel like a human. She is very patient and thorough. Never makes me feel rushed. You would think she has all the time in the world.... My husband and i had a lot of questions and she never made us feel rushed and was very patient even when we may have repeated ourselves. I admire her confidence when telling us what approach she believe would be best for us. She doesn’t sugar coat things but at the same time has excellent bedside manner.
They [RMA of New Jersey] are very organized and I don’t have any comments on weaknesses because I can’t think of any. Only advice I would give is to get there early on mornings you have to go in for lab work and/or ultrasounds. It’s walk in only and the hours are 5:45-7:30 and by 5:45 there are usually at least 15 people already there. Get there closer to 5:30 unless you have plenty of time.... Eve was extremely kind and compassionate. Also very thorough when calling with test results and always kept me posted on what’s next.
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
I have had a wonderful experience with Dr. Costantini thus far. She’s extremely thorough, knowledgeable, and patient. My husband and i had a lot of questions and she never made us feel rushed and was very patient even when we may have repeated ourselves. I admire her confidence when telling us what approach she believe would be best for us. She doesn’t sugar coat things but at the same time has excellent bedside manner. I truly believe that she is the best at what she does.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Make sure you ask her to outline every possible option for you. She explained all the procedures to me at length.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr. Costantini definitely makes me feel like a human. She is very patient and thorough. Never makes me feel rushed. You would think she has all the time in the world.
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
Dr. Costantini was very honest in her advice for us. IVF would be our best option. My husband and I weren’t ready to do that right away as our insurance does not cover any cost. She was extremely understanding and patient. We decided to try clomid and TI in the meantime but are now ready to move on to IVF with her help.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Eve Turner)
Eve was extremely kind and compassionate. Also very thorough when calling with test results and always kept me posted on what’s next.
Describe your experience with RMA of Basking Ridge, New Jersey.
They are very organized and I don’t have any comments on weaknesses because I can’t think of any. Only advice I would give is to get there early on mornings you have to go in for lab work and/or ultrasounds. It’s walk in only and the hours are 5:45-7:30 and by 5:45 there are usually at least 15 people already there. Get there closer to 5:30 unless you have plenty of time.
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
So far, everything has been covered. IUI and IVF are not though and it will be about $4,000 for IUI and $28,000 for IVF
Describe Maria Costantini-Ferrando's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Basking Ridge, New Jersey.
I very much admire the fact that she prefers eSET. I understand the risks of multiples and the strain it could have on my body and trust her completely.
NPS
10
Doctor
Maria Costantini-Ferrando
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 28
1 IVF
Male Factor
Income $100K - $199K
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I always liked to know exactly what was going on-levels, numbers, the result each medication would achieve, etc...She [Dr. Constantini-Ferrando] was empathetic to that, and that made me feel most comfortable...you may not see [Dr. Constantini-Ferrando] very frequently, particularly when it comes to the mundane frequent monitoring...When our first transfer failed, we did an "all in" approach, adding steroid, anti-histamine, aspirin etc. She also did a biopsy and a scratch, which made me feel like we were doing everything we possibly could to achieve the pregnancy.
Each of the nurses on the team [at RMA of New Jersey] were truly wonderful-so involved and patient. Eve and Vileena were great to work with as well. I would have no reservations working with their dream team again...[Monitoring was] First come, first served. Monday and Friday are particularly bad days, but other times you could be in and out fairly quickly...Each department was very professional as well- different departments always called when they said they would.
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Talking to and working with Dr. Costantini made us feel like we were finally heading in the right direction! The knowledge and obvious experience, as well as the bed side manner, was such a relief. Especially after seeing another doctor who did not have a similar approach. I always liked to know exactly what was going on-levels, numbers, the result each medication would achieve, etc. I think it helped me to feel partially in control of a situation that we had no control over. She was empathetic to that, and that made me feel most comfortable. You can tell she's a mom in her caring approach!
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
That you may not see your doctor very frequently, particularly when it comes to the mundane frequent monitoring.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Such a compassionate doctor, with warm bedside manner. Being a mother and a parent is important to her, and obviously translates so well to the work that she does in infertility. I find this perspective to be important with infertility patients who are yearning to become parents themselves, through all of the challenges.
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
We were fortunate to just have one IVF retrieval that yielded great results. When our first transfer failed, we did an "all in" approach, adding steroid, anti-histamine, aspirin etc. She also did a biopsy and a scratch, which made me feel like we were doing everything we possibly could to achieve the pregnancy.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Josephine)
Each of the nurses on the team were truly wonderful-so involved and patient. Eve and Vileena were great to work with as well. I would have no reservations working with their dream team again.
Describe your experience with RMA of Basking Ridge, New Jersey.
I'd be lying if I said morning monitoring wasn't dreadful, ughhhh. Even if you get there as early as 5:30, you can still be waiting for an hour+. For how big of a clinic RMA is, you really do receive individualized care and I think they do a great job of not making anyone feel like just a number. It can be intimidating looking for a fertility clinic in the beginning, especially going in blindly. I think utilizing a place like RMA and their expertise would give anyone the best shot at success. Each department was very professional as well- different departments always called when they said they would.
Describe your experience with your monitoring appointments at RMA of Basking Ridge, New Jersey.
First come, first served. Monday and Friday are particularly bad days, but other times you could be in and out fairly quickly. I'd try to get there early, but sometimes it wouldn't make a difference. Totally worth it if you know that you'll be seeing your doctor that day-I think they have scheduled morning monitoring days.
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
Shotty insurance coverage for IUIs left us with owing around 3k. Neither one of us have IVF coverage, so we had to take out a loan via lending club for the cycle, and paid for meds out of pocket.
NPS
10
Doctor
Maria Costantini-Ferrando
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
8
NPS
8
Age 42
1 Egg Freezing
Diminished Ovarian Reserve
Male Factor
Latinx
Income $100K - $199K
Lawyer
2nd of 2 Docs
Neutral
Neutral
Success w/ Doc Not sure
She [Dr. Constantini-Ferrando] is warm and personable as well as knowledgeable. Unfortunately after our first appointment I didn’t feel like we had an opportunity to talk strategy and most of the information I got seemed be on a “need to know” basis or I came with questions but the process is complicated and could use some more detailed explaining along the way....The way she’s interacted with me made me feel like she really cared about the outcome of my treatment.
The front desk [at RMA] is very friendly. My one criticism would be the phone system, it’s not easy to get someone on the phone. Typically you have to get a callback. You have to go through a lot of steps when you’re trying to leave a message and it always seems that you’re “in line” waiting for the next receptionist to pick up the call...While be Breanna always had a very positive demeanor and tone of voice, I just felt like I was getting dribs and drabs of information.
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
She is warm and personable as well as knowledgeable. Unfortunately after our first appointment I didn’t feel like we had an opportunity to talk strategy and most of the information I got seemed be on a “need to know” basis or I came with questions but the process is complicated and could use some more detailed explaining along the way.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Come prepared with your questions.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
She has a warm manner. The way she’s interacted with me made me feel like she really cared about the outcome of my treatment.
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
We used estradiol first. Then low-dose hCG, Cetrotide, and Gonal F. For the trigger it was Lupron and Pregnyl. I responded well to most. Gonal F gave me terrible headaches.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Breanna)
While be Breanna always had a very positive demeanor and tone of voice, I just felt like I was getting dribs and drabs of information. Just the immediate next step for the next morning or the next day. I always felt like I had to follow up and ask more questions about what the bigger picture next steps would be.
Describe your experience with RMA of Basking Ridge, New Jersey.
The front desk is very friendly. My one criticism would be the phone system, it’s not easy to get someone on the phone. Typically you have to get a callback. You have to go through a lot of steps when you’re trying to leave a message and it always seems that you’re “in line” waiting for the next receptionist to pick up the call
Describe your experience with your monitoring appointments at RMA of Basking Ridge, New Jersey.
Monitoring hours are between six and 730 in the morning. It’s always crowded, but the blood work typically goes very quickly. Then you’ll go back out to the waiting room and wait for the ultrasound. Sometimes it takes a little longer for the doctor to make it into the room. But generally speaking your in and out within 30-45 minutes.
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
For an IVF cycle, insurance was charged $9500. I paid approximately $3000 out-of-pocket which covered the cryopreservation and the coinsurance portion.
NPS
8
Doctor
Maria Costantini-Ferrando
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
8
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2015 - 2016, Unknown Success
NPS
7
NPS
8
Age 32 - 33
1 IVF
Recurrent Pregnancy Loss
European
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Pro: she [Dr Constantini-Ferrando] has background as a therapist, so she's very compassionate. Con: we rarely see her - and when we do, visits feel a bit rushed. Also when they make observations during ultrasound, they speak to the nurse/technician using jargon, and not as much to me. Then they say, "come back in two days for bloodwork" without much explanation.
[RMA of New jersey's] strengths: doctors and nurses Weaknesses: not enough phlebotomists. Morning monitoring is always at least a half an hour wait, even if you arrive before monitoring hours start. Also some of the phlebotomists are not great. Once I ended up with a bruise that lasted 2 weeks, at least...Monitoring hours are conveniently scheduled in the morning. However even arriving at 5:45 there is a line out the door. It is first come first serve, and the system works, but there are just too many people at this clinic served by too few phlebotomists. Also, while I appreciate that only doctors do ultrasounds, there are only 2 doctors, so this slows things down enormously. I pretty much expect to be there for a half hour in the best case scenario, and sometimes for an hour or more.
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Pro: she has background as a therapist, so she's very compassionate. Con: we rarely see her - and when we do, visits feel a bit rushed. Also when they make observations during ultrasound, they speak to the nurse/technician using jargon, and not as much to me. Then they say, "come back in two days for bloodwork" without much explanation.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
It will take a long time. Everything will take longer than you think. I just reached a full year of treatment and have only had one retrieval, one attempted embryo transfer (failed) and only one viable embryo remaining. And because of insurance issues (that were muddied in part due to ineffective advice from the finance department), no hope of doing another retrieval unless I get new insurance.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Actual time spent with doctor is very short. We are often rushed without much opportunity to ask questions, or are directed to ask our nurse. However, the short time we do spend with her she is very warm and understanding. Our nurse is fantastic.
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
IVF with CCS, because I was diagnosed with a balanced translocation of chromosomes 11 and 18. Frozen cycles to allow for testing. After failed embryo transfer, Dr. recommended endometrial biopsy. Results negative. Presence of cyst delayed transfer, so an endometrial disruption was scheduled. Waiting for day one of cycle to start frozen transfer cycle.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Rhonda)
Rhonda is fantastic. But I do feel like I'm told things on a limited, need-to-know basis. Like I'm only given information for the very next step, but have little understanding of long term plans for treatment unless I ask explicitly.
Describe your experience with RMA of Basking Ridge, New Jersey.
Strengths: doctors and nurses Weaknesses: not enough phlebotomists. Morning monitoring is always at least a half an hour wait, even if you arrive before monitoring hours start. Also some of the phlebotomists are not great. Once I ended up with a bruise that lasted 2 weeks, at least.
Describe your experience with your monitoring appointments at RMA of Basking Ridge, New Jersey.
Monitoring hours are conveniently scheduled in the morning. However even arriving at 5:45 there is a line out the door. It is first come first serve, and the system works, but there are just too many people at this clinic served by too few phlebotomists. Also, while I appreciate that only doctors do ultrasounds, there are only 2 doctors, so this slows things down enormously. I pretty much expect to be there for a half hour in the best case scenario, and sometimes for an hour or more.
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
Maxed out my $30,000 lifetime infertility benefits after one retrieval cycle. Spent over $10,000 out of pocket.
NPS
7
Doctor
Maria Costantini-Ferrando
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
5 of 5
NPS
8
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2015 - 2016, Unknown Success
NPS
7
NPS
7
Age 31 - 32
1 IVF
Tubal Blockage
Latinx
Income $100K - $199K
Accountant
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
When we started back up in October the doctor [Dr Constantini-Ferrando] kept referring to our April/May conversation like it was supposed to be fresh in our minds. As a result it was a rocky start for us and it was frustrating until we found our cadence with the process....There were times I had an emotional breakdown and I felt she was able to connect. Also had conversations with my husband to make sure he was doing ok with handling my treatments.
Her office [RMA of New Jersey] has a great eLearning tool that really helps with the education part of the process....Rhonda was great. Wished she would be more organized when leaving me messages on the phone. Usually felt like she was trying to multitask when we were speaking but she did communicate all the information thoroughly....It feels like feast or famine. Either its super packed or its empty. Comfortable setting without any major issues. Only a fan a select few of the phlebotomists there since some of them were fairly rough when drawing blood. Staff is great overall.
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
The doctor was great. Her office has a great eLearning tool that really helps with the education part of the process. Only issue for us is that we started the introduction in April/May but didn't go forward until November because of financial constraints. When we started back up in October the doctor kept referring to our April/May conversation like it was supposed to be fresh in our minds. As a result it was a rocky start for us and it was frustrating until we found our cadence with the process.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Come ready with questions on your first intro meeting. Its the most amount of time you'll spend with her in one sitting
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
There were times I had an emotional breakdown and I felt she was able to connect. Also had conversations with my husband to make sure he was doing ok with handling my treatments.
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
I have a blocked tube that could have been treated through other methods but the doctor suggested to go forward directly with IVF given my limited insurance allowance. I'm still in the middle of the process but hoping for positive results.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Rhonda)
Rhonda was great. Wished she would be more organized when leaving me messages on the phone. Usually felt like she was trying to multitask when we were speaking but she did communicate all the information thoroughly.
Describe your experience with RMA of Basking Ridge, New Jersey.
It feels like feast or famine. Either its super packed or its empty. Comfortable setting without any major issues. Only a fan a select few of the phlebotomists there since some of them were fairly rough when drawing blood. Staff is great overall.
Describe your experience with your monitoring appointments at RMA of Basking Ridge, New Jersey.
Was hit or miss in the waiting room but went fairly quickly
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
About $12k for egg retrieval and FET.
NPS
7
Doctor
Maria Costantini-Ferrando
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
5 of 5
NPS
7
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
NPS
7
NPS
8
Age 38
2 IUI
Male Factor
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Neutral
Neutral
Unsuccessful
Speak up to her [Dr. Constantini-Ferrando] about your needs and questions during the consult as you might not get to speak with her again for a while as you’ll see a variety of doctors during your monitoring...When I was able to speak with the doctor she was wonderful but I think due to practice size there would be long periods of time without feedback from her...I responded well to the lowest dose of clomid so we went that route along with an ovidrel trigger and double insemination.
Some days my nurse [at RMA of New Jersey] would take a very long time to call me regarding my morning monitoring results and I also felt that she didn’t explain the results thoroughly with me and only volunteered information if I asked a lot of questions about it...The staff at the office was very friendly and almost always efficient and running on time. There were times though that phone consults were either delayed or missed causing me to have to reschedule them which was very inconvenient.
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Sometimes it was difficult to be in touch with my provider and I didn’t always feel like there was someone giving me feedback during my monitoring. When I was able to speak with her she was wonderful and did a great job at putting me at ease while also making sure I had completely realistic expectations.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Speak up to her about your needs and questions during the consult as you might not get to speak with her again for a while as you’ll see a variety of doctors during your monitoring and then speak with your nurse later.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
When I was able to speak with the doctor she was wonderful but I think due to practice size there would be long periods of time without feedback from her.
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
I responded well to the lowest dose of clomid so we went that route along with an ovidrel trigger and double insemination.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Rhonda)
Some days my nurse would take a very long time to call me regarding my morning monitoring results and I also felt that she didn’t explain the results thoroughly with me and only volunteered information if I asked a lot of questions about it.
Describe your experience with RMA of Basking Ridge, New Jersey.
The staff at the office was very friendly and almost always efficient and running on time. There were times though that phone consults were either delayed or missed causing me to have to reschedule them which was very inconvenient.
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
My IUIs were covered so I only had co-pays of $25
NPS
7
Doctor
Maria Costantini-Ferrando
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
8
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 33 - 34
1 IUI
1 IVF
European
Income $200K - $499K
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Constantini-Ferrando] was very supportive along the whole process. Making sure I was ready and all my questions was answered. Also her performing my transfer procedure was extra special because she had been part of the journey and she was there for the completion...always took the time to answer my questions. We had a few months between our consultation/testing and our first procedure because I was unsure how to proceed. Dr. Costantini took the time to answer all my questions.
Eve [nurse at RMA of New Jersey] was also a great part of the team. I asked MANY questions and she never made me feel like I was a number. She made sure I felt comfortable with any questions before we started and all the instructions during a cycle. She was a great partner through this process...The clinic is large and I did need to call different people such as billing at different parts. Which was a negative at some points. But the larger clinic in billing areas meant I always got someone on the phone when I called who was ready to talk about my case. Also since I went to the individual office it felt close and familiar, always seeing the same staff for monitoring hours.
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
She was very supportive along the whole process. Making sure I was ready and all my questions was answered. Also her performing my transfer procedure was extra special because she had been part of the journey and she was there for the completion.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr. Costantini always took the time to answer my questions. We had a few months between our consultation/testing and our first procedure because I was unsure how to proceed. Dr. Costantini took the time to answer all my questions.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Eve)
Eve was also a great part of the team. I asked MANY questions and she never made me feel like I was a number. She made sure I felt comfortable with any questions before we started and all the instructions during a cycle. She was a great partner through this process.
Describe your experience with RMA of Basking Ridge, New Jersey.
The clinic is large and I did need to call different people such as billing at different parts. Which was a negative at some points. But the larger clinic in billing areas meant I always got someone on the phone when I called who was ready to talk about my case. Also since I went to the individual office it felt close and familiar, always seeing the same staff for monitoring hours.
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
My insurance had a lifetime cap for procedures and prescriptions. I maxed out my prescriptions and the genetic testing before and of the embryos were not covered. I would estimate we spent $6k out of pocket for 1 IUI and 1 IVF procedure.
NPS
10
Doctor
Maria Costantini-Ferrando
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
NPS
10
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2017, Successful
NPS
10
NPS
10
Age 33 - 39
Tubal Blockage
Middle Eastern
Income $0 - $49K
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Constantini is caring and compassionate with me. She is very knowledgeable and straightforward as well. She showed such immense care with my recent loss and showed such encouragement with my most recent FET.... She was key in my healing from my second tri termination ( due to untested embryo from 2008) She held me, cried with me and encouraged me to keep going. She is truly one of a kind.
RMA NJ is a leader in the latest techniques giving people the best results. I never feel like a number.... Rhonda has been my nurse through all 4 cycles dating back to 2008. She is very thorough and organized.... She [Dr. Maria Constantini-Ferrando] did my last 2 FET's the same protocol using estrogen and progesterone with medrol and doxycycline. I have responded great both times. Though the last ended badly she did achieve pg with that protocol. Im currently awaiting beta from my last FET.
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr. Constantini is caring and compassionate with me. She is very knowledgeable and straightforward as well. She showed such immense care with my recent loss and showed such encouragement with my most recent FET .
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
She has amazing bedside manner. She is very knowkedgeable, sweet and a hand-holder.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr. C is so incredibly compassionate. She was key in my healing from my second tri termination ( due to untested embryo from 2008) She held me, cried with me and encouraged me to keep going. She is truly one of a kind.
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
She did my last 2 FET's the same protocol using estrogen and progesterone with medrol and doxycycline. I have responded great both times. Though the last ended badly she did achieve pg with that protocol. Im currently awaiting beta from my last FET.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Rhonda Minot)
Rhonda has been my nurse through all 4 cycles dating back to 2008. She is very thourough and organized. I love her!
Describe your experience with RMA of Basking Ridge, New Jersey.
RMA NJ is a leader in the latest techniques giving people the best results. I never feel like a number, I highly recommend this clinic
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
We have been out of pocket 100% for each cycle. 2008, 2011... 2016 in addition to cost of termination and then ccs testing, and another cycle in 2017. 2008- aprox 30k with meds Retrival fresh transfer 2011- Fet transfer aprox 15k 2016-$3875 Abortion $600 CCS testing $4500 2017- Fet aprox 2k
Describe Maria Costantini-Ferrando's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Basking Ridge, New Jersey.
We had only wanted a single embryo transfer due to a twin miscarriage in 2011 ( resulting in a singleton).
NPS
10
Doctor
Maria Costantini-Ferrando
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2014, Successful
NPS
10
NPS
10
Age 31
1 IVF
European
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Honestly, we loved her [Dr. Constantini-Ferrando]. We trusted her with our health, future babies, and more. She knew exactly what to do and when...She was very motherly & understood our need for a baby & our situation. She was extremely positive that we would get pregnant fast with her help & expertise...Be prepared to feel comfortable with the entire process. She will make you feel that this is such a natural and normal thing...
[RMA - Englewood Nurse] Anne was amazing. Very caring, determined to make this work, detailed, and tough when you needed to keep your cool. When we didn't get pregnant on the first try, she simply said, ok this will happen just don't stress & call me back when you get your period. And although some people may think what the hell, she simply put me in the state of mind that not everyone gets pregnant the first time they try regardless of the circumstances, but we keep at it. She kept me hopeful and with a fighting mind.
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Honestly, we loved her. We trusted her with our health, future babies, and more. She knew exactly what to do and when.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Be prepared to feel comfortable with the entire process. She will make you feel that this is such a natural and normal thing.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
She was very motherly & understood our need for a baby & our situation. She was extremely positive that we would get pregnant fast with her help & expertise.
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
We used 2 egg stimulants for the retrieval then a drug to stop me from ovulating too early, then the trigger shot. Then once we transfered an egg i was to take progesterone shots to the butt.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Anne)
Anne was amazing. Very caring, determined to make this work, detailed, and tough when you needed to keep your cool. When we didn't get pregnant on the first try, she simply said, ok this will happen just don't stress & call me back when you get your period. And although some people may think what the hell, she simply put me in the state of mind that not everyone gets pregnant the first time they try regardless of the circumstances, but we keep at it. She kept me hopeful and with a fighting mind.
Describe your experience with RMA of Basking Ridge, New Jersey.
Loved everything. Convenient scheduling & lovely staff.
Describe your experience with your monitoring appointments at RMA of Basking Ridge, New Jersey.
Well oiled machine. Never waited too long.
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
I paid normal copays. Our insurance covered everything except egg freezing and storage. We pay appx $1k/yr for that.
NPS
10
Doctor
Maria Costantini-Ferrando
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 41 - 42
1 IVF
European
Latinx
Native American
Income $200K - $499K
Sales Representative
2nd of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Ferrando educated my husband and me during our consulation and set our expectations very clearly. She is very understanding and compassionate and took extra care in montoring my progress closely. Even making time to see me at a different facility for monitoring when she was there for other procedures. She has a great sense of humor and has excellent bedside manner...Be clear with your expectations and review all options.
The only negative thing [about RMA of New Jersey] is the morning monitoring can be crowded if you don't get there first thing. And it's kind of a cattle call when it is your turn. Also, they are closed on the weekends, so you need to go to Basking Ridge if you have monitoring or procedures that fall on weekends or holidays...Roberta was wonderful to have as my dedicated nurse. She is very organized, responsive and compassionate.
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr. Ferrando educated my husband and me during our consulation and set our expectations very clearly. She is very understanding and compassionate and took extra care in montoring my progress closely. Even making time to see me at a different facility for monitoring when she was there for other procedures. She has a great sense of humor and has excellent bedside manner.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Be clear with your expectations and review all options.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr. Ferrando took extra time and effort to monitor my progress closely.
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
Stimulation with Follistim, Meopur & Ganirelix
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Roberta Gasperic)
Roberta was wonderful to have as my dedicated nurse. She is very organized, responsive and compassionate.
Describe your experience with RMA of Basking Ridge, New Jersey.
The only negative thing is the morning monitoring can be crowded if you don't get there first thing. And it's kind of a cattle call when it is your turn. Also, they are closed on the weekends, so you need to go to Basking Ridge if you have monitoring or procedures that fall on weekends or holidays.
Describe your experience with your monitoring appointments at RMA of Basking Ridge, New Jersey.
They are efficient, but busy. When it's your turn, it is like a cattle call.
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
About $18,000 for treatment plus about $3,800 in medication
NPS
10
Doctor
Maria Costantini-Ferrando
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
7
NPS
7
Age 34 - 35
2 IUI
Male Factor
European
Income $100K - $199K
Consultant
Only Doc Seen
Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
She [Dr. Maria Costantini-Ferrando] has been very friendly and answered all our questions patiently, but we got the idea she was trying to dissuade us from trying multiple cycles of IUI before moving to IVF despite the fact that IVF is not covered by our insurance...She has prescribed three rounds of IUI so far, each with Clomid and a trigger shot...Only got one phone call before treatment. I wish there was more checking in during treatment (once per cycle).
It is a little hard not to feel like a number at this clinic [RMA of New Jersey], but they are good at what they do. A major strength is that the eta are open 7 days a week and have early morning hours so you can go before work. A weakness is you get a different doctor every visit...Only got one phone call before treatment. I wish there was more checking in during treatment (once per cycle).
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
She has been very friendly and answered all our questions patiently, but we got the idea she was trying to dissuade us from trying multiple cycles of IUI before moving to IVF despite the fact that IVF is not covered by our insurance.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Go into it knowing she push for IVF ASAP.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Only got one phone call before treatment. I wish there was more checking in during treatment (once per cycle).
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
She has prescribed three rounds of IUI so far, each with Clomid and a trigger shot.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Elizabeth Brinn)
She is really great. Always gets back to me quickly and is very personable and compassionate.
Describe your experience with RMA of Basking Ridge, New Jersey.
It is a little hard not to feel like a number at this clinic, but they are good at what they do. A major strength is that the eta are open 7 days a week and have early morning hours so you can go before work. A weakness is you get a different doctor every visit.
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
My IUI cycles have been covered by my insurance. With medications, with insurance, the total cost has been about $500 for the two cycles.
What specific things went wrong at RMA of Basking Ridge, New Jersey?
  • Lost paperwork
Describe the specific things that went wrong at RMA of Basking Ridge, New Jersey.
I’m the beginning, when my OBGYN records were sent to them, they couldn’t find them.
NPS
7
Doctor
Maria Costantini-Ferrando
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
NPS
7
Clinic
RMA of Basking Ridge, New Jersey
Basking Ridge
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2017 - 2018, Successful
NPS
10
NPS
10
Age 36 - 37
1 IVF
1 Embryo Freezing
PCOS
European
Income $200K - $499K
Nurse or HC Services
1st of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Constantini was warm and supportive during a time that I was hesitant and worried about an outcome from a previous pregnancy. I truly felt that she would give me the best care and support me through out treatment.... I had requested to go straight to IVF because of an unfortunate circumstance from a previous IUI. She listened to my reasons and was completely supportive.... She explained the answers to my questions and had an excellent bedside manner.
The volume of patients was large but they [RMANJ] tried hard to keep it moving for blood and sonograms....The lines started out the door before they opened. It was always packed but they did a good job most times of keeping it moving.... You have to go to Baskin Ridge on the weekends, which is a hike from Bergen County. The wait time on the weekends was manageable and they also did a good job of getting you in quickly.
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr Constantini was warm and supportive during a time that I was hesitant and worried about an outcome from a previous pregnancy. I truly felt that she would give me the best care and support me through out treatment.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Be honest about your worries and concerns. She will listen to you and explain answers to questions and worries you have.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Dr Constantini was extremely warm, empathic, and took her time with me in our consultation. She explained the answers to my questions and had an excellent bedside manner.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Julie Cochrane )
Julie was amazing! Always kind and informative.
Describe your experience with RMA of Basking Ridge, New Jersey.
The volume of patients was large but they tried hard to keep it moving for blood and sonograms. You have to go to Baskin Ridge on the weekends, which is a hike from Bergen County. The wait time on the weekends was manageable and they also did a good job of getting you in quickly.
Describe your experience with your monitoring appointments at RMA of Basking Ridge, New Jersey.
The lines started out the door before they opened. It was always packed but they did a good job most times of keeping it moving.
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
There was an out of network fertility deductible but it cost around 8,000
Describe Maria Costantini-Ferrando's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Basking Ridge, New Jersey.
I had requested to go straight to IVF because of an unfortunate circumstance from a previous IUI. She listened to my reasons and was completely supportive.
NPS
10
Doctor
Maria Costantini-Ferrando
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 33 - 34
4 IUI
1 IVF
Male Factor
Recurrent Pregnancy Loss
Unexplained
European
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Constantini-Ferrando] took the time to explain things and was very empathetic... Very nurturing and helped ease my anxiety. She didn’t sugarcoat things and always made sure I was aware of the treatment process. I think she is a wonderful doctor and really went above and beyond to help us figure out why we were having so many setbacks in the process.... Wanted us to start with IUI since we looked good on paper. I did have success with the first medicated one but miscarried.
Morning monitoring [RMA of New Jersey] is super busy. All the doctors are good and everyone is friendly. I never really felt like a number but the mornings are always rushed. Finance department could be frustrating at times. The clinic is very good I just wish I was getting better results.... My nurse was wonderful. She communicated with me basically every day and always answered all my questions.... She [Dr. Constantini-Ferrando] took the time to explain things and was very empathetic
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Very nurturing and helped ease my anxiety. She didn’t sugarcoat things and always made sure I was aware of the treatment process. I think she is a wonderful doctor and really went above and beyond to help us figure out why we were having so many setbacks in the process.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Ask lots of questions.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
She took the time to explain things and was very empathetic
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
Wanted us to start with IUI since we looked good on paper. I did have success with the first medicated one but miscarried. Did a few more and then moved on to ivf. First transfer failed and second ended in miscarriage. Currently awaiting results of 3rd transfer.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey.
My nurse was wonderful. She communicated with me basically every day and always answered all my questions.
Describe your experience with RMA of Basking Ridge, New Jersey.
Morning monitoring is super busy. All the doctors are good and everyone is friendly. I never really felt like a number but the mornings are always rushed. Finance department could be frustrating at times. The clinic is very good I just wish I was getting better results.
Describe Maria Costantini-Ferrando's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Basking Ridge, New Jersey.
Didn’t discuss this
NPS
10
Doctor
Maria Costantini-Ferrando
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
10
NPS
10
Age 28
Male Factor
Latinx
Income $50K - $99K
1st of 5 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I thought she [Dr. Maria Constantini-Ferrando] was very knowledgeable. I remember going in for my saline sonagram and it was painful, I was overwhelmed with emotion, and she took a moment, to comfort me and make sure I was ok before she left.... We had male factor infertility, so with that she recommended an excellent urologist, who along with Dr. Constanini Ferrando really got us when we had to be
Loved our office [RMA of NJ-Englewood], down side wish it was open 7 days a week. Had to travel 45 minuets to the other office on days they were closed. Which was a beautiful facility, and ultimately where I had my egg retrieval, and transfer.... I can’t speak highly enough of all of the nurses I saw and spoke too, everyone of them was kind, compassionate, but didn’t make you feel bad for being in our situation
How was your experience with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
I thought she was very knowledgeable. I remember going in for my saline sonagram and it was painful, I was overwhelmed with emotion, and she took a moment, to comfort me and make sure I was ok before she left.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
Keep and open mind, listen, and be patient
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey?
She was very caring, honest, and compassionate towards our situation! I felt as though I knew her for longer then we actually did
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
We had male factor infertility, so with that she recommended an excellent urologist, who along with Dr. Constanini Ferrando really got us when we had to be
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Desi )
I can’t speak highly enough of all of the nurses I saw and spoke too, everyone of them was kind, compassionate, but didn’t make you feel bad for being in our situation
Describe your experience with RMA of Basking Ridge, New Jersey.
Loved our office, down side wish it was open 7 days a week. Had to travel 45 minuets to the other office on days they were closed. Which was a beautiful facility, and ultimately where I had my egg retrieval, and transfer.
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of Basking Ridge, New Jersey.
A lot was cover under our insurance
Describe Maria Costantini-Ferrando's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Basking Ridge, New Jersey.
I was 27 at the time and a great candidate for IVF, she was open to transferring 2 eybros ( which is what we wanted) but did warn us that it could result in a high risk pregnancy of multiples
NPS
10
Doctor
Maria Costantini-Ferrando
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
10
Clinic
RMA of Basking Ridge, New Jersey
Englewood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5

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