Rated 8.4
Strongly recommend: 81%Don't recommend: 19%8.4
81% strongly recommend
11 reviews
Humanity
8.5
8.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.7
8.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.4
6.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.2
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Vermont
Residency
Maine Med Ctr
Fellowship
Magee-Womens UPMC

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Mark Leondires works in 4 offices at

Illume Fertility (formerly RMA of Connecticut)
Rated 9
Strongly recommend: 74%Neutral: 16%Don't recommend: 9%9

Explore Clinic
Danbury
103 Newtown Rd., Suite 1A
Danbury, CT 06810
Norwalk
761 Main Ave., Suite 200
Norwalk, CT 06851
Stamford
260 Long Ridge Rd., Entrance B (rear of building)
Stamford, CT 06902
Trumbull
115 Technology Dr., Suite C200
Trumbull, CT 06611
Show 2 more

11 patient reviews

LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
9
Age 41 - 42
1 IVF
European
Middle Eastern
Income $50K - $99K
Only Doc Seen
Donor Eggs With Other Docs
Surrogacy With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Leondires is a very good communicator, he's approachable and always keen to answer questions. He's very knowledgeable about LGBTQ patients' specific needs and you feel supported in your desire to build a family without judgment. He went through it himself, he's a gay dad and I liked that. He's also quite conservative when talking about IVF (SET vs. twins etc.), and I relate to it.
[RMACT's] Strength: - The facility is modern, have good results and to me the lab has high standards, which was the most important for me when selecting a clinic. - They have a lof staff and you feel you're in good hands - LGBT friendly - Easy to reach for New-York residents - Good doctors! Weaknesses: - Might be more pricey than other clinics when considering inclusive plans (watch for additional fees for consults) - The billing department is the weakest part of that clinic. It seems communication could be improved within the clinic staff to avoid mistakes and misunderstanding regarding billing. They could be more friendly and more transparent. Getting itemized bills wasn't automatic and it's sometimes hard to know towards which procedure your money is going.
How was your experience with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Dr. Leondires is a very good communicator, he's approachable and always keen to answer questions. He's very knowledgeable about LGBTQ patients' specific needs and you feel supported in your desire to build a family without judgment. He went through it himself, he's a gay dad and I liked that. He's also quite conservative when talking about IVF (SET vs. twins etc.), and I relate to it.
What's one piece of advice would you give a prospective patient of Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Ask all the questions, even the ones that sound stupid. He can sometimes get carried away and do all the talking. The clinic he's built seems up to high standards and that will prove very important when making quality embryos.
During treatment, were you treated like a number or a human with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Dr. Leondires has a warm bedside manner and, even if he's busy, always takes his time with his patients. I never felt rushed. He likes to talk and during my initial visit, spent over on hour getting to know my personal situation, my goals and explained every step that I would have to go through to achieve them. I felt I was in good hands with him, and that he was very knowledgeable about the process. He also called me personally to let me know about results when needed.
Describe the protocols Mark Leondires used in your cycles at Illume Fertility (formerly RMA of Connecticut) and their degree of success.
Going through egg donation and surrogacy, the process has been pretty straight forward: - I got tested for any STI's, got cleared, then gave my sperm specimen. It was analyzed then cryopreserved. - I chose a donor through the clinic bank. Attorneys (outside RMACT) drafted an agreement, which took about one month. - My egg donor followed her treatment for about 10 days then eggs were retrieved, fertilized, PGS testes, then cryopreserved. From 17 eggs retrieved, I ended up with 5 PGS tested high quality ones. (3 embryos didn't pass the genetic test). - I am now waiting to match with a surrogate to continue my journey.
Describe your experience with your nurse at Illume Fertility (formerly RMA of Connecticut). (Assigned nurse: Rachel Leto)
Most of my communication with my assigned Nurse were through emails. Though I didn't feel a lot of compassion from her, I found her efficient, knowledgeable, and I was able to reach her through email easily. Getting in touch by phone wasn't as easy (which is the case with all the staff in this practice). When I visited RMACT, the nursing staff was very friendly, and I felt well cared after.
Describe your experience with Illume Fertility (formerly RMA of Connecticut).
Strength: - The facility is modern, have good results and to me the lab has high standards, which was the most important for me when selecting a clinic. - They have a lof staff and you feel you're in good hands - LGBT friendly - Easy to reach for New-York residents - Good doctors! Weaknesses: - Might be more pricey than other clinics when considering inclusive plans (watch for additional fees for consults) - The billing department is the weakest part of that clinic. It seems communication could be improved within the clinic staff to avoid mistakes and misunderstanding regarding billing. They could be more friendly and more transparent. Getting itemized bills wasn't automatic and it's sometimes hard to know towards which procedure your money is going.
Describe the costs associated with your care under Mark Leondires at Illume Fertility (formerly RMA of Connecticut).
RMACT In-House Egg Donor, Gestational Carrier, Surrogacy Plan: $46.825 including: Donor fees: $16,281 Gestational Carrier Fees: $2,819 Surrogacy plan with PGS: $27,725
Describe Mark Leondires's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Illume Fertility (formerly RMA of Connecticut).
Dr. Leondires is a strong advocate for eSET. I am not sure whether he would accept to transfer more than one embryo.
10
Doctor
Mark Leondires
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
9
Clinic
Illume Fertility (formerly RMA of Connecticut)
Norwalk
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2021, Successful
NPS
10
NPS
10
Age 36 - 38
3 IVF
Surrogacy
European
Income $500K+
Investor
2nd of 2 Docs
18 IVF With Other Docs
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We had a very difficult case, with so many failures trying to have our children prior to coming to RMA of Connecticut...Dr. Leondires agreed to try to help us and came up with a different protocol specific to our needs...After having 1 child through 15 transfers elsewhere prior to RMA, Dr. Leondires helped us get our 2nd and 3rd children in 1 transfer each, 2 for 2!...The lab is second to none, the staff is amazing and supportive, and the results speak for themselves
Throughout the process the whole team at RMA was in constant communication, explained everything thoroughly and clearly, and helped us get through our most difficult times. After having 1 child through 15 transfers elsewhere prior to RMA, Dr. Leondires helped us get our 2nd and 3rd children in 1 transfer each, 2 for 2! The lab is second to none, the staff is amazing and supportive, and the results speak for themselves...There are multiple locations to choose from for monitoring so you can choose where is closest to you
How was your experience with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Dr. Mark Leondires and the team at RMA of Connecticut truly made our dreams come true. We had a very difficult case, with so many failures trying to have our children prior to coming to RMA of Connecticut. Dr. Leondires agreed to try to help us and came up with a different protocol specific to our needs. Throughout the process the whole team at RMA was in constant communication, explained everything thoroughly and clearly, and helped us get through our most difficult times. After having 1 child through 15 transfers elsewhere prior to RMA, Dr. Leondires helped us get our 2nd and 3rd children in 1 transfer each, 2 for 2! The lab is second to none, the staff is amazing and supportive, and the results speak for themselves. We are still in awe that it worked both times after so much difficulty, and cannot express our gratitude enough to Dr. Leondires and RMA of Connecticut. They really did make our dreams come true!
What's one piece of advice would you give a prospective patient of Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Please go see him if you want to be successful in your fertility journey. The results are amazing and we only wish we saw him sooner.
During treatment, were you treated like a number or a human with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Dr. Leondires knew our case well, tailored care specifically to us, and was really rooting for us to be successful after many years without success.
Describe your experience with your nurse at Illume Fertility (formerly RMA of Connecticut). (Assigned nurse: Nora Bolger)
The team at RMA of Connecticut truly made our dreams come true. We had a very difficult case, with so many failures trying to have our children prior to coming to RMA of Connecticut. Throughout the process the whole team at RMA was in constant communication, explained everything thoroughly and clearly, and helped us get through our most difficult times. The lab is second to none, the staff is amazing and supportive, and the results speak for themselves.
Describe your experience with Illume Fertility (formerly RMA of Connecticut).
The strengths are the quality of the lab, the exceptional physicians, fantastic staff and top of the line facilities. There are multiple locations to choose from for monitoring so you can choose where is closest to you. We drove an hour each way from NJ to CT just to see them, sometimes 3x a week for monitoring, but it was so worth it.
Describe the costs associated with your care under Mark Leondires at Illume Fertility (formerly RMA of Connecticut).
The costs were very manageable and lower than other places we went to.
10
Doctor
Mark Leondires
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Illume Fertility (formerly RMA of Connecticut)
Norwalk
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, 21 Eggs Frozen
NPS
0
NPS
0
Age 34 - 36
1 Egg Freezing
PCOS
Income $200K - $499K
Doctor
Only Doc Seen
Embryo Freezing With Other Docs
Donor Eggs With Other Docs
LGBTQ+
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Leondires never had a good handle on our names or the circumstances of our situation. Further, while he was present for the "consultations," he performed none of the medical procedures (ultrasounds, check ups, egg retrieval) for our donor...we chose Dr. Leondires due to the passion he purports to have for gay family building and the desire to use a facility in a state where surrogacy is legal. Dr. Leondires was arrogant and distracted. I am a physician, and I assured my husband, “it doesn’t matter how arrogant he is; if he gets good results, that’s all that matters.” My sister’s stim was a disaster. They could not figure out how to coordinate monitoring closer to her home at Northwell, though they had promised that would not be an issue. They would only even communicate with Northwell after we called multiple times saying that my sister was having trouble getting in. She ended up having to go to RMA-CT for her monitoring, but saw Dr. Leondires zero times. He was apparently monitoring her stim, though did not seem to have a good grasp on it. Initially he thought she would have plenty of eggs,
Coordination between RMA and our donor's monitoring clinic was non-existent and required a lot of involvement from us (something we were assured wouldn't happen). Getting our doctor to call us was like pulling teeth, and he'd always call with results at 10pm instead of during business hours...We were told monitoring appointments could be performed in Brooklyn. Not the case. We ended up making three trips to Connecticut during the nine day stim cycle.
How was your experience with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Our experience with Dr. Leondires and RMA-CT was a horror show. My 30-year-old sister offered to donate an egg to me and my husband so that we could make a family with genetic linkage to both of us. We live in NYC where there are many great fertility practices, but we chose Dr. Leondires due to the passion he purports to have for gay family building and the desire to use a facility in a state where surrogacy is legal. Dr. Leondires was arrogant and distracted. I am a physician, and I assured my husband, “it doesn’t matter how arrogant he is; if he gets good results, that’s all that matters.” My sister’s stim was a disaster. They could not figure out how to coordinate monitoring closer to her home at Northwell, though they had promised that would not be an issue. They would only even communicate with Northwell after we called multiple times saying that my sister was having trouble getting in. She ended up having to go to RMA-CT for her monitoring, but saw Dr. Leondires zero times. He was apparently monitoring her stim, though did not seem to have a good grasp on it. Initially he thought she would have plenty of eggs, then a few days later feared that she would only get 8. A couple days later at her retrieval, she got 30. After this roller coaster of a stim, ALL OF THE EGGS died at one stage or another. Of the 30, 21 eggs were mature; 15 were fertilized and 6 were put aside for her to keep. Of the fertilized eggs, 13 of 15 died before they reached blast stage. One had abnormal PGS testing and the other was inconclusive. They thawed the second embryo for rebiopsy and it died. He called my sister to tell her and said, “have you heard the diagnosis of PCOS?” She said, “yes I told you I had PCOS in our first consultation.” My sister then offered to let us fertilize the remaining 6 eggs. On thaw, 4 of 6 died. The remaining two fertilized. Neither made it to blast stage. We had to practically beg for communication during this time. RMA-CT would not return emails and Dr. Leondires would be impossible to get on the phone. He gave us his cell phone number to assure us he was invested and then would not text back. When he did call, it would be at 9 pm, of course with bad news. He would robotically tell us about the statistics again: “If you start with 10 eggs, 8 of them might fertilize, right? And then of those 8…” (as if we were supposed to believe that what happened was run of the mill) and we would have to stop him and say, “We KNOW about the statistics. Can you tell us what exactly happened IN THIS CASE?” And he would say, “Well we don’t really know.” Meanwhile, a second opinion suggested that it was a poor stim. Of course, he would not admit that. Then, because of this heavy handed stim, my sister got hyperstimulation syndrome. She had 7 extra lbs of ascites. She called the office to tell them. She was scared and uncomfortable and called me every day saying she was not sure what to do. He returned her call FIVE days later. By then it was already starting to get better. Because of the terrible experience, she is reluctant to cycle again and anxious about her own fertility. Please – save yourself from the heartbreak, the difficulty, the begging for communication, and stay away from this man and this clinic.
What's one piece of advice would you give a prospective patient of Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Choose a different doctor. There is a great deal of emotion involved in this process: you want someone who gives you realistic expectations and feels trustworthy. Dr. Leondires fulfills neither of these requirements.
During treatment, were you treated like a number or a human with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Dr. Leondires never had a good handle on our names or the circumstances of our situation. Further, while he was present for the "consultations," he performed none of the medical procedures (ultrasounds, check ups, egg retrieval) for our donor.
Describe the protocols Mark Leondires used in your cycles at Illume Fertility (formerly RMA of Connecticut) and their degree of success.
We had Dr. Leondires's stim cycles reviewed by two other prominent fertility doctors, and both disagreed with his approach. He seemingly forgot that our donor had PCOS, something he mentioned to her only after.
Describe your experience with your nurse at Illume Fertility (formerly RMA of Connecticut). (Assigned nurse: Nora Bolger)
Nora was very responsive and was great.
Describe your experience with Illume Fertility (formerly RMA of Connecticut).
RMA's facilities are clean and well kept, but you will become a number in their system. It's not a personalized place for something that is such an emotional and vulnerable process. The nursing and administrative staff is great, and some of the doctors are compassionate, but overall our experience was pretty awful.
Describe your experience with your monitoring appointments at Illume Fertility (formerly RMA of Connecticut).
We were told monitoring appointments could be performed in Brooklyn. Not the case. We ended up making three trips to Connecticut during the nine day stim cycle.
Describe the costs associated with your care under Mark Leondires at Illume Fertility (formerly RMA of Connecticut).
As a gay couple, the cost was largely not covered by insurance and was about the expected cost of an IVF cycle.
What specific things went wrong at Illume Fertility (formerly RMA of Connecticut)?
  • Lost paperwork
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Lost or damaged samples
Describe the specific things that went wrong at Illume Fertility (formerly RMA of Connecticut).
Coordination between RMA and our donor's monitoring clinic was non-existent and required a lot of involvement from us (something we were assured wouldn't happen). Getting our doctor to call us was like pulling teeth, and he'd always call with results at 10pm instead of during business hours.
0
Doctor
Mark Leondires
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
2 of 5
Trustworthiness
1 of 5
Compassion
2 of 5
Explained risks
1 of 5
Adaptability
2 of 5
0
Clinic
Illume Fertility (formerly RMA of Connecticut)
Norwalk
NPS
Operations
3 of 5
Scheduling
1 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 32
Donor Eggs
Surrogacy
Ashkenazi Jewish
Income $200K - $499K
Lawyer
Only Doc Seen
IVF With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
we had great results from our egg donor's retrieval [with Dr. Leondires], the PGS testing was crucial, our surrogate responded well to the medications to get her ready, and our first transfer (albeit of a high-grade embryo) was successful. No qualms about the strategies or their rationale...is best described as mildly anti-twin. He is realistic about the additional risks posed by a multiple embryo pregnancy. Of course he's willing to transfer multiple embryos, but we did not want to pursue that course, and with results as good as his, it thus made little sense to transfer more than one embryo.
At times our surrogate had trouble scheduling with the clinic [RMA of Connecticut]. In terms of the medical care (or our experience as intended parents), however, I have nothing negative to say. We would highly recommend RMA-CT...we had great results from our egg donor's retrieval, the PGS testing was crucial, our surrogate responded well to the medications to get her ready, and our first transfer (albeit of a high-grade embryo) was successful. No qualms about the strategies or their rationale...is best described as mildly anti-twin. He is realistic about the additional risks posed by a multiple embryo pregnancy. Of course he's willing to transfer multiple embryos, but we did not want to pursue that course, and with results as good as his, it thus made little sense to transfer more than one embryo.
How was your experience with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Can't recommend Dr. Leondires highly enough. His results are fantastic and he's always striving to do better. He is very professional and trustworthy. While he can be blunt (which many doctors are), we appreciated his straightforward presentation and willingness to joke around.
What's one piece of advice would you give a prospective patient of Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Although Dr. Leondires can seem very sure of himself, you should still feel free to voice any concerns or ask any questions you have. You're your own best advocate!
During treatment, were you treated like a number or a human with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Dr. Leondires is fantastic. He can be blunt, but he clearly cares about his patients and is responsive to all questions and concerns. These journeys are personally meaningful to him and it shows.
Describe the protocols Mark Leondires used in your cycles at Illume Fertility (formerly RMA of Connecticut) and their degree of success.
I do not remember particulars, but we had great results from our egg donor's retrieval, the PGS testing was crucial, our surrogate responded well to the medications to get her ready, and our first transfer (albeit of a high-grade embryo) was successful. No qualms about the strategies or their rationale.
Describe your experience with Illume Fertility (formerly RMA of Connecticut).
At times our surrogate had trouble scheduling with the clinic. In terms of the medical care (or our experience as intended parents), however, I have nothing negative to say. We would highly recommend RMA-CT and Dr. Leondires.
Describe Mark Leondires's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Illume Fertility (formerly RMA of Connecticut).
Dr. Leondires is best described as mildly anti-twin. He is realistic about the additional risks posed by a multiple embryo pregnancy. Of course he's willing to transfer multiple embryos, but we did not want to pursue that course, and with results as good as his, it thus made little sense to transfer more than one embryo.
10
Doctor
Mark Leondires
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Illume Fertility (formerly RMA of Connecticut)
Norwalk
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
8
Age 33 - 34
European
Income $100K - $199K
Teacher
4th of 4 Docs
Donor Eggs With Other Docs
Surrogacy With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
The doctor [Dr. Leondires] is both knowledgeable and practical. When we were getting close to transfer time, He presented us with pamphlets on ERA testing, as well as websites we could use to learn more about it. When we told him that we would require a gestational carrier, he provided us guidance on that as well.... For our Gestational Carrier, we began with an ERA cycle. During the first attempt at an ERA cycle she began with Estrace 2mgs for a week, increased to 4mgs by week two, then began progesterone in oil injections and prometrium suppositories.
Our Nurse [RMA of CT] is compassionate and informative. She’s not always the easiest to get in touch with, but will return an email within a day or two. She’s remained positive and supportive and has taken the time to explain each new step along our journey....Because we are using a carrier, many payments had to be made out of pocket. (All of the fees associated with her monitor care at her own clinic are not included) $3,819 - Gestational carrier medical Screening $1000 - ERA testing $5,000 - transfer fee
How was your experience with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
The doctor is both knowledgeable and practical. When we were getting close to transfer time, He presented us with pamphlets on ERA testing, as well as websites we could use to learn more about it. When we told him that we would require a gestational carrier, he provided us guidance on that as well. Stating the pros and cons of going independent v. With an agency. He himself has used a gestational carrier, so we appreciated his insight and support. Through out or process so far, he has remained as objective as possible while presenting us with facts and it genuinely feels as if he has our best interests at heart.
What's one piece of advice would you give a prospective patient of Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Take the time to research all of the information he provides you with. Some Doctors will make decisions for you or try to lead you in a certain direction. It’s your life, do the legwork!
During treatment, were you treated like a number or a human with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
The Dr. is extremely personable and made us feel welcomed. He is positive, yet presents you with all scenarios. With such heartache at our last clinics, we needed someone to see us for who we are.
Describe the protocols Mark Leondires used in your cycles at Illume Fertility (formerly RMA of Connecticut) and their degree of success.
For our Gestational Carrier, we began with an ERA cycle. During the first attempt at an ERA cycle she began with Estrace 2mgs for a week, increased to 4mgs by week two, then began progesterone in oil injections and prometrium suppositories. Unfortunately, the progesterone in oil caused spotting and her lining was not thick enough for the first biopsy to be done. Second ERA attempt: used estradiol valerate injections instead of estrace pills. Switched out the progesterone oil for an olive oil base for less irritation and incorporated the same suppositories with baby aspirin. This Cycle resulted in a successful biopsy. We are currently in our first transfer attempt cycle. Protocol from the last ERA cycle is being replicated with a slight adjustment on the timing of progesterone injections. The biopsy showed that she was slightly Pre-receptive.
Describe your experience with your nurse at Illume Fertility (formerly RMA of Connecticut). (Assigned nurse: Nora Bolger)
Our Nurse is compassionate and informative. She’s not always the easiest to get in touch with, but will return an email within a day or two. She’s remained positive and supportive and has taken the time to explain each new step along our journey. Our patient coordinator, Courtney, was AMAZING. She responded to emails within hours of being sent. She was one of the reasons we loved Our clinic from the start. Unfortunately she no longer works there, but our communication with the clinic is still good overall.
Describe your experience with Illume Fertility (formerly RMA of Connecticut).
Strengths- supportive, informative, efficient Weakness- they have a longer wait for medical screening than some other clinics we had worked with. Getting a calendar for transfers and ERA took longer than expected.
Describe the costs associated with your care under Mark Leondires at Illume Fertility (formerly RMA of Connecticut).
Because we are using a carrier, many payments had to be made out of pocket. (All of the fees associated with her monitor care at her own clinic are not included) $3,819 - Gestational carrier medical Screening $1000 - ERA testing $5,000 - transfer fee
Describe Mark Leondires's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Illume Fertility (formerly RMA of Connecticut).
Though we would love twins, the Dr. has a strong stance on SET. He, again, presented us with the data on SET v. DET. And explained the risks associated with multiples. With Multiples, each baby is completing with the other for nutrients. With only one embryo developing in the womb, it is able to keep all of the focus on itself. He also stressed how a woman’s body was made to carry one baby at a time and multiples pregnancy put the carrier at a higher risk as well.
9
Doctor
Mark Leondires
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Illume Fertility (formerly RMA of Connecticut)
Norwalk
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2018, Successful
NPS
9
NPS
10
Age 36 - 43
6 IUI
1 IVF
Diminished Ovarian Reserve
Unexplained
European
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Leondires] is compassionate and kind and took his time with us. He once called me on his weekend off because the nurse told him I was upset. He made me feel like he had our best interests in mind. He was very up front about our chances of success... I believe he told us he would have moved on to IVF sooner, but our insurance covered 6 IUI cycles and no IVF so he wanted to exhaust the covered services before subjecting us to a fully self-pay service.
In all communication with anyone in the office [RMA], I felt like they knew who I was and what my general and/or recent history was. Everyone including the receptionists, lab techs, nurses and practioners were friendly and helpful...my financial advisor had moved to a new position and I had difficulty getting accurate information from the several financial advisors I was assigned to over the next couple of years.
How was your experience with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
He is compassionate and kind and took his time with us. He once called me on his weekend off because the nurse told him I was upset. He made me feel like he had our best interests in mind. He was very up front about our chances of success.
What's one piece of advice would you give a prospective patient of Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
His office is quite far from where we live and he does not usually have office hours closer.
During treatment, were you treated like a number or a human with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
In all communication with anyone in the office, I felt like they knew who I was and what my general and/or recent history was. Everyone including the receptionists, lab techs, nurses and practioners were friendly and helpful.
Describe the protocols Mark Leondires used in your cycles at Illume Fertility (formerly RMA of Connecticut) and their degree of success.
We did 6 IUI cycles - 2 with Clomid, 2 or 3 with combined Clomid and injectables and 1 or 2 with injectables alone. I believe he told us he would have moved on to IVF sooner, but our insurance covered 6 IUI cycles and no IVF so he wanted to exhaust the covered services before subjecting us to a fully self-pay service. We finally did one IVF cycle and transferred 2 of 14 embryos and froze 4 more. We had 1 full term singleton birth from the first IVF cycle. The remaining embryos were genetically tested but 3 of the 4 didn't survive the thaw. We later attempted 2 FET cycles with the last remaining embryo (delayed for more than a year due to complications, need for further testing and travel to a Zika zone). The first was cancelled before transfer for unfavorable uterine lining. The second resulted in an early miscarriage.
Describe your experience with your nurse at Illume Fertility (formerly RMA of Connecticut). (Assigned nurse: Jocelyn Crespo and Mary ?)
They were all very good
Describe your experience with Illume Fertility (formerly RMA of Connecticut).
Overall very organized and compassionate group of people who really know what they're doing. There was 1 physician that I did not like at all, but the others were fantastic. When we returned to the clinic for a FET after our successful pregnancy, my financial advisor had moved to a new position and I had difficulty getting accurate information from the several financial advisors I was assigned to over the next couple of years. Despite having frozen embryos, I also wished I had been told sooner that I likely had DOR
Describe your experience with your monitoring appointments at Illume Fertility (formerly RMA of Connecticut).
Usually very quick and organized. On weekdays, I could go to any of the 4 offices for monitoring. Even on weekends when all patients were at the same office, it was never too long of a wait, nor did the practitioners seem rushed
Describe the costs associated with your care under Mark Leondires at Illume Fertility (formerly RMA of Connecticut).
About $30000 total for copays & deductibles, IVF, genetic testing of embryos and FET
Describe Mark Leondires's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Illume Fertility (formerly RMA of Connecticut).
He briefly mentioned eSET for our 2nd cycle but it became irrelevant when 3 of the 4 frozen embryos were lost
What specific things went wrong at Illume Fertility (formerly RMA of Connecticut)?
  • Provided conflicting information
Describe the specific things that went wrong at Illume Fertility (formerly RMA of Connecticut).
The financial people gave conflicting and/or innacurate information. This was immediately addressed by the clinic
9
Doctor
Mark Leondires
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Illume Fertility (formerly RMA of Connecticut)
Norwalk
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
5
NPS
2
Age 37
2 IVF
Diminished Ovarian Reserve
Unexplained
European
Teacher
1st of 3 Docs
1 IUI With Other Docs
1 Egg Freezing With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. L [Leondires] seemed nice enough at first....He originally diagnosed me with unexplained. Then after tests came back he said I had DOR. He was still confident we had a 66% chance of success and was confident that we would be parents. After my first retrieval I only had one viable egg to transfer. He changed the protocol for my 2nd attempt and I got 3 eggs but none were viable. After that he gave me the donor egg speech. I was totally shocked since he had shown me all these fancy charts that said I at first had and 85% chance and then 66% chance.
[RMA - Norwalk] Large clinic, very clean, acupuncture, nutrition and counseling available, morning monitoring at decent hours...had a policy you were not to wait longer than 20 minutes...I requested records and they never wrote me back. I had a terrible time with them ordering my meds. I had tons of billing issues....My nurse was great except she was one vacation a lot during my cycles...which I wasn't aware of ahead of time. It made it quite difficult to get information while she was away.
How was your experience with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Dr. L seemed nice enough at first. This was my first fertility doctor and I didn't really know what to expect. He originally diagnosed me with unexplained. Then after tests came back he said I had DOR. He was still confident we had a 66% chance of success and was confident that we would be parents. After my first retrieval I only had one viable egg to transfer. He changed the protocol for my 2nd attempt and I got 3 eggs but none were viable. After that he gave me the donor egg speech. I was totally shocked since he had shown me all these fancy charts that said I at first had and 85% chance and then 66% chance. Then he just gave up so I left.
What's one piece of advice would you give a prospective patient of Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
ask his familiarity with your condition
During treatment, were you treated like a number or a human with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
He kept wanting to call me by a different name (really makes you feel good).
Describe the protocols Mark Leondires used in your cycles at Illume Fertility (formerly RMA of Connecticut) and their degree of success.
IVF 1-Antagonist protocol IVF 2- Estrogen priming with microdose lupron
Describe your experience with your nurse at Illume Fertility (formerly RMA of Connecticut). (Assigned nurse: Kiersten)
My nurse was great except she was one vacation a lot during my cycles...which I wasn't aware of ahead of time. It made it quite difficult to get information while she was away.
Describe your experience with Illume Fertility (formerly RMA of Connecticut).
Large clinic, very clean, acupuncture, nutrition and counseling available, morning monitoring at decent hours...had a policy you were not to wait longer than 20 minutes
Describe your experience with your monitoring appointments at Illume Fertility (formerly RMA of Connecticut).
I would say mix between cattle call and well oiled machine. Large group of people waiting but usually in and out within 30 minutes
Describe the costs associated with your care under Mark Leondires at Illume Fertility (formerly RMA of Connecticut).
I had insurance coverage so copay only.
Describe Mark Leondires's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Illume Fertility (formerly RMA of Connecticut).
Multiple for greater chance
What specific things went wrong at Illume Fertility (formerly RMA of Connecticut)?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to send your chart to another clinic
  • Provided conflicting information
Describe the specific things that went wrong at Illume Fertility (formerly RMA of Connecticut).
I requested records and they never wrote me back. I had a terrible time with them ordering my meds. I had tons of billing issues.
5
Doctor
Mark Leondires
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
3 of 5
2
Clinic
Illume Fertility (formerly RMA of Connecticut)
Norwalk
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
4 of 5
LGBTQ+
LGBTQ+
2019, Successful
NPS
10
NPS
10
Age 29
Donor Eggs
Surrogacy
Latinx
Income $100K - $199K
Teacher
Only Doc Seen
IVF With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Leondires made us feel welcome, comfortable, and like family. He explained everything in great detail and addressed all of our questions. He is simply amazing...is brilliant...He made us feel comfortable from the moment we met him. He is a wonderful doctor and person. Because he is a master of his craft our surrogate got pregnant on the very first try. He answered all of our questions promptly and never made us feel like we were asking too many of them. We cannot say enough positive things about Dr. Leondires.
The clinic [RMA of Connecticut] is top-notch. From a medical standpoint they are phenomenal. and they treat you like family. It is a wonderful clinic and they do not have any weaknesses. New patients should know that they are in the hands of the best physicians and nurses. Likewise, the customer service staff is incredible too. They should feel extremely confident that they will be taken great care of...Rachel is an incredible nurse and person. She always kept us up to date and explained everything thoroughly. She addressed our questions promptly. We are so lucky to have had her as our nurse.
How was your experience with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Dr. Leondires is brilliant and explained everything to us in great detail. He made us feel comfortable from the moment we met him. He is a wonderful doctor and person. Because he is a master of his craft our surrogate got pregnant on the very first try. He answered all of our questions promptly and never made us feel like we were asking too many of them. We cannot say enough positive things about Dr. Leondires.
What's one piece of advice would you give a prospective patient of Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Feel confident that you are in the hands of the best of the best. He is absolutely phenomenal and will treat you like family.
During treatment, were you treated like a number or a human with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Dr. Leondires made us feel welcome, comfortable, and like family. He explained everything in great detail and addressed all of our questions. He is simply amazing.
Describe your experience with your nurse at Illume Fertility (formerly RMA of Connecticut). (Assigned nurse: Rachel Leto)
Rachel is an incredible nurse and person. She always kept us up to date and explained everything thoroughly. She addressed our questions promptly. We are so lucky to have had her as our nurse.
Describe your experience with Illume Fertility (formerly RMA of Connecticut).
The clinic is top-notch. From a medical standpoint they are phenomenal. and they treat you like family. It is a wonderful clinic and they do not have any weaknesses. New patients should know that they are in the hands of the best physicians and nurses. Likewise, the customer service staff is incredible too. They should feel extremely confident that they will be taken great care of.
10
Doctor
Mark Leondires
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Illume Fertility (formerly RMA of Connecticut)
Norwalk
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 33
1 IVF
Unexplained
European
Income $500K
Investor
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Leondires is a very thoughtful doctor - willing to spend time explaining process and steps. He also is very knowledgeable about current research and comprehensively covered risks / benefits and our percentage chance of success...Standard IVF cycle - - Birth control - 10 days shots - Egg retrieval - 1 month pause while embryos were tested and frozen - Frozen Transfer + 10 weeks of intramuscular progesterone
All in costs of $50K Insurance covered everything except PGS ($5K out of pocket)...Strengths [of RMA of Connecticut] - - Team based medicine - Timely, organized, and efficient - Responsive via e-mail - Great financial back office team Weaknesses - You need to be OK with team based medicine, you are not always going to see your primary dr. - Sometimes they are a bit rushed, especially in the AM. This was always OK with me b/c I had to go to work but others might feel shortchanged. They are always willing to talk over e-mail or other.
How was your experience with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Leondires is a very thoughtful doctor - willing to spend time explaining process and steps. He also is very knowledgeable about current research and comprehensively covered risks / benefits and our percentage chance of success.
What's one piece of advice would you give a prospective patient of Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Let him guide you but ask all the questions you want! He's always happy to answer.
During treatment, were you treated like a number or a human with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Great thoughtful care.
Describe the protocols Mark Leondires used in your cycles at Illume Fertility (formerly RMA of Connecticut) and their degree of success.
Standard IVF cycle - - Birth control - 10 days shots - Egg retrieval - 1 month pause while embryos were tested and frozen - Frozen Transfer + 10 weeks of intramuscular progesterone
Describe your experience with your nurse at Illume Fertility (formerly RMA of Connecticut). (Assigned nurse: Catherine Gray)
super great staff- good at getting you in + out but also will take time to explain things if needed.
Describe your experience with Illume Fertility (formerly RMA of Connecticut).
Strengths - - Team based medicine - Timely, organized, and efficient - Responsive via e-mail - Great financial back office team Weaknesses - You need to be OK with team based medicine, you are not always going to see your primary dr. - Sometimes they are a bit rushed, especially in the AM. This was always OK with me b/c I had to go to work but others might feel shortchanged. They are always willing to talk over e-mail or other.
Describe your experience with your monitoring appointments at Illume Fertility (formerly RMA of Connecticut).
Efficient well-oiled machine in the morning. Loved the way they did it.
Describe the costs associated with your care under Mark Leondires at Illume Fertility (formerly RMA of Connecticut).
All in costs of $50K Insurance covered everything except PGS ($5K out of pocket)
What specific things went wrong at Illume Fertility (formerly RMA of Connecticut)?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Illume Fertility (formerly RMA of Connecticut).
The only thing was asking them to send my chart 2x to a new obgyn. Other than that, they were great.
10
Doctor
Mark Leondires
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Illume Fertility (formerly RMA of Connecticut)
Norwalk
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022 - 2023, Successful
NPS
10
NPS
10
Age 42 - 43
1 IVF
Surrogacy
Poor Egg Quality
European
Income $500K+
2nd of 2 Docs
4 IUI With Other Docs
5 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I couldn’t recommend him [Dr. Mark Leondires] more highly - he is one of the most knowledgeable doctors I’ve ever encountered (and I work in healthcare!). I truly believe we wouldn’t be currently expecting a Child via surrogate if it weren’t for him. He was calm, thoughtful, compassionate and always had a clear way of looking at difficult situations...He was so thoughtful and kind in taking the time to talk us through some extremely hard decisions while giving us medical facts and statistics to back everything up. We could not have had the success we have now to bout him - no question about it!
[RMA of Connecticut] Strengths - all docs are excellent so it doesn’t matter who you see during morning monitoring bc they are all amazing Weakness - only not great experience was once or twice having trouble getting an answer from billing on something (but only happened a couple times in 4 years)...[nursing staff has] Clear communication, prompt responses, very empathetic and compassionate always. Very reliable - felt like I always had someone there for me having a nurse assigned specifically to me and always a nurse to cover them if they were out one day
How was your experience with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
I couldn’t recommend him more highly - he is one of the most knowledgeable doctors I’ve ever encountered (and I work in healthcare!). I truly believe we wouldn’t be currently expecting a Child via surrogate if it weren’t for him. He was calm, thoughtful, compassionate and always had a clear way of looking at difficult situations.
What's one piece of advice would you give a prospective patient of Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Be ready with your questions. Write down the answers so you remember!
During treatment, were you treated like a number or a human with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
He was extremely compassionate, has surrogacy experience himself with his kids, and is a master of all things surrogacy! He was so thoughtful and kind in taking the time to talk us through some extremely hard decisions while giving us medical facts and statistics to back everything up. We could not have had the success we have now to bout him - no question about it!
Describe the protocols Mark Leondires used in your cycles at Illume Fertility (formerly RMA of Connecticut) and their degree of success.
I don’t remember specifics as far as medications and exact names of procedures. He always explained things clearly and had a rationale for everything he did
Describe your experience with your nurse at Illume Fertility (formerly RMA of Connecticut). (Assigned nurse: Rachel)
Clear communication, prompt responses, very empathetic and compassionate always. Very reliable - felt like I always had someone there for me having a nurse assigned specifically to me and always a nurse to cover them if they were out one day
Describe your experience with Illume Fertility (formerly RMA of Connecticut).
Strengths - all docs are excellent so it doesn’t matter who you see during morning monitoring bc they are all amazing Weakness - only not great experience was once or twice having trouble getting an answer from billing on something (but only happened a couple times in 4 years)
Describe the costs associated with your care under Mark Leondires at Illume Fertility (formerly RMA of Connecticut).
IVF not covered by insurance was somewhere around 16-18k I thjnk
10
Doctor
Mark Leondires
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Illume Fertility (formerly RMA of Connecticut)
Norwalk
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 34
1 Egg Freezing
1 Embryo Freezing
Donor Eggs
Surrogacy
East Asian
Income $50K - $99K
Operations
Only Doc Seen
IVF With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
[Dr. Mark Leondires] is a very nice and patience person,he very thoughtful ,we feel so comfortable...We’re forever grateful for Dr Leondires and his staff have done for us...we did ERA test ,biopsy test before embryo transfer.Dr Leondires gave us option,ERA test will increase pregnant chance...so passionate,even my English not very good,they provide best they can,they try explained detail till I understood...I know multiple embryo transfer is so risky,so We decided to transfer one embryo each time.
My plan [at RMA of Connecticut] approximately cost $43000,surrogacy plan $17170,PGS testing $3725,medical screening fee $1863,egg donor fee $18621,gestational carrying fee $3819.In additional ERA test and biopsy test and monitoring ultrasound check...We’re so grateful to choose them,Dr Leondires and his team so passionate,even my English not very good,they provide best they can,they try explained detail till I understood,we’re happy to work with them.
How was your experience with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
We’re forever grateful for Dr Leondires and his staff have done for us.Nurse Rachel and Tracy update information every time during my surrogate mother ultrasound check and bookwork test. They are the best!
What's one piece of advice would you give a prospective patient of Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Be positive !
During treatment, were you treated like a number or a human with Mark Leondires at Illume Fertility (formerly RMA of Connecticut)?
Dr Leondires is a very nice and patience person,he very thoughtful ,we feel so comfortable .
Describe the protocols Mark Leondires used in your cycles at Illume Fertility (formerly RMA of Connecticut) and their degree of success.
I don’t remember everything,but we did ERA test ,biopsy test before embryo transfer.Dr Leondires gave us option,ERA test will increase pregnant chance.
Describe your experience with your nurse at Illume Fertility (formerly RMA of Connecticut). (Assigned nurse: Rachel,Tracy,Christina )
They are so careful and update information as quick as possible.
Describe your experience with Illume Fertility (formerly RMA of Connecticut).
We’re so grateful to choose them,Dr Leondires and his team so passionate,even my English not very good,they provide best they can,they try explained detail till I understood,we’re happy to work with them.
Describe the costs associated with your care under Mark Leondires at Illume Fertility (formerly RMA of Connecticut).
My plan approximately cost $43000,surrogacy plan $17170,PGS testing $3725,medical screening fee $1863,egg donor fee $18621,gestational carrying fee $3819.In additional ERA test and biopsy test and monitoring ultrasound check.
Describe Mark Leondires's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Illume Fertility (formerly RMA of Connecticut).
I know multiple embryo transfer is so risky,so We decided to transfer one embryo each time.
10
Doctor
Mark Leondires
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Illume Fertility (formerly RMA of Connecticut)
Norwalk
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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