Martin Freedman

Rated 7.8
Strongly recommend: 55%Neutral: 15%Don't recommend: 30%7.8
55% strongly recommend
25 reviews
Humanity
8
8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.2
8.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.7
6.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Wayne State
Residency
Maricopa County
Fellowship
U. of Pennsylvania

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone

25 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unsuccessful
NPS
4
NPS
4
Age 34 - 35
4 IUI
Unexplained
Income $100K - $199K
Business Executive
1st of 2 Docs
Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Freedman is a very serious man who does not offer much compassion when tests show poor results. He does try to encourage you to stay positive, however whenever IUIs were unsuccessful, never took the time to discuss the outcome and what we could do different the next time. He also had me do the same protocol more than once, even though it was unsuccessful. I felt like I needed to do my own research to determine which drugs I wanted to use in order to be prescribed them.
[RMA of Philadelphia] Strengths: multiple offices, multiple physicians so there is always someone to see Weaknesses: not clear with medication results, little to no help with helping you to find best prices for drugs, do not take the time to discuss what did not work after unsuccessful IUIs...felt like my "worries" were brushed off by the doctor. I felt pushed into IVF without the opportunity to talk about a different protocol.
How was your experience with Martin Freedman at RMA of Pennsylvania?
Dr. Freedman is a very serious man who does not offer much compassion when tests show poor results. He does try to encourage you to stay positive, however whenever IUIs were unsuccessful, never took the time to discuss the outcome and what we could do different the next time. He also had me do the same protocol more than once, even though it was unsuccessful. I felt like I needed to do my own research to determine which drugs I wanted to use in order to be prescribed them.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
Be prepared for "business only" and bring your own questions and they do not openly communicate the whats/whys of procedures and medications freely.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
Dr. Freidman and his nursing staff tended to act "irritated" when asked to repeat steps/answers. They also did not offer any resources of where to find meds for different prices. It felt very much like a business, and phone calls were rushed. The doctor does not call with negative pregnancy blood tests, and instead sends a message through the portal.
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
IUI #1: Letrozole, Trigger, IUI - unsuccessful IUI #2: Tamoxifen, Trigger, IUI - unsuccessful IUI #3: Tamoxifen, Trigger, IUI - unsuccessful IUI #4: GonalF injections, Trigger, IUI - unsuccessful
Describe your experience with your nurse at RMA of Pennsylvania. (Assigned nurse: Tina)
Tina was communicative via phone and portal when needed. I do wish she emailed the steps around medications etc instead of just reciting it off the top of her head.
Describe your experience with RMA of Pennsylvania.
Strengths: multiple offices, multiple physicians so there is always someone to see Weaknesses: not clear with medication results, little to no help with helping you to find best prices for drugs, do not take the time to discuss what did not work after unsuccessful IUIs.
Describe the costs associated with your care under Martin Freedman at RMA of Pennsylvania.
IUI with meds: $1500 + meds IUI with injectables: $2100 + meds IVF: $17k per cycle + meds
Describe Martin Freedman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Pennsylvania.
RMA is a single embryo transfer clinic and will not transfer more than 1 per cycle.
What specific things went wrong at RMA of Pennsylvania?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
Describe the specific things that went wrong at RMA of Pennsylvania.
I felt the doctor did not communicate well, and rather it was the nurse. I also felt like my "worries" were brushed off by the doctor. I felt pushed into IVF without the opportunity to talk about a different protocol.
4
Doctor
Martin Freedman
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
3 of 5
4
Clinic
RMA of Pennsylvania
Abington
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
8
NPS
9
Age 34 - 35
1 IUI
Unexplained
European
Income $100K - $199K
Sales Representative
1st of 2 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr Freedman has a very calm and warm demeanor...a man of few words, he delivers both good and bad news with a confidence that makes me trust his expertise. At my lowest, he simply stated “we will do what we have to to get you pregnant” and it was with enough confidence and warmth that I knew I could continue...planning on moving straight to ivf when my husbands analysis came back great. Dr Freedman shifted gears to try iui.
Every person I have interacted with [at RMA of Philadelphia] has been kind and understanding, from the front desk to the nurses and doctors...Scheduling has been easy with a lot of available hours and locations for you to go to is it’s more convenient for that specific day. My only issue so far has been the finance department. My original coordinator seemed to be overwhelmed and once they realized I didn’t have an fertility coverage, she just sent me to iui package and ivf without limited explanation.
How was your experience with Martin Freedman at RMA of Pennsylvania?
Dr Freedman has a very calm and warm demeanor which is what I’ve needed during this process. Although his is a man of few words, he delivers both good and bad news with a confidence that makes me trust his expertise. At my lowest, he simply stated “we will do what we have to to get you pregnant” and it was with enough confidence and warmth that I knew I could continue.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
For any patient, be your own advocate. If you don’t understand, ask questions. If you need clarity, ask questions. Whatever you need, just ask.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
Every person I have interacted with has been kind and understanding, from the front desk to the nurses and doctors. It is a very busy office so there is a constant stream of patients which I think is a great sign but it also makes me a little nervous.
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
We’ve been dealing with male infertility and were planning on moving straight to ivf when my husbands analysis came back great. Dr Freedman shifted gears to try iui. We did a medicated Letrozole IUI circle which was unsuccessful. We were planning to do our second but have been rescheduled due to a cyst on my ovary.
Describe your experience with the nursing staff at RMA of Pennsylvania.
Warm, welcoming and understanding. They may be the best last of the whole experience.
Describe your experience with RMA of Pennsylvania.
Scheduling has been easy with a lot of available hours and locations for you to go to is it’s more convenient for that specific day. My only issue so far has been the finance department. My original coordinator seemed to be overwhelmed and once they realized I didn’t have an fertility coverage, she just sent me to iui package and ivf without limited explanation. Everyone I have dealt with since the initial call has been great.
Describe the costs associated with your care under Martin Freedman at RMA of Pennsylvania.
Out of pocket medicated IUI: $1200 not including meds Out of Pocket IVF: $15,000 not including meds
What specific things went wrong at RMA of Pennsylvania?
  • Provided conflicting information
Describe the specific things that went wrong at RMA of Pennsylvania.
Conflicting pricing for my IUI was initially given from a finance department. When questioned, they said they submitted it differently to my Insurance company.
8
Doctor
Martin Freedman
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
RMA of Pennsylvania
Abington
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 32
Male Factor
Income $100K - $199K
2nd of 4 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Freedman always made sure to call if it was good news or bad news and he showed compassion...Dr. Freedman feels so strongly about single embryo transfers. He cares about the embryos and the mothers - there are many risks to having two embryos transferred...[he] adjusted my progesterone and estradiol - my third transfer was successful
[the RMA of Philadelphia] got back to me right away whenever I had questions. If she couldn't answer she would have the Dr. call me and it would all be the same day...Strengths - amazing communication, cleanliness, and great customer care. All the doctors really seem to care about your success. Weakness - ERA biopsy should be done in the beginning as a diagnostic test in my opinion - then maybe the first transfer would have been successful. I read this is mostly done at many clinics after the second failed, but I don't understand why they do that.
How was your experience with Martin Freedman at RMA of Pennsylvania?
Each Dr. at RMA was great! I sincerely had a great experience and would highly recommend them to anyone I know. The communication was excellent. Dr. Freedman always made sure to call if it was good news or bad news and he showed compassion. You can tell he loves what he does and he wants to help people have families.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
He genuinely cares about his patients, he treats you like family.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
The communication was exceptional! I had a great experience and they really seemed to care. I was called back the same day each time I went in and all my questions were answered right away. Again, the communication was KEY - and they did an amazing job!
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
I went through 1 egg retrieval and three IVF transfers. The First ended in Chemical pregnancy which was devastating, the second did not stick - before the third I was asked to do a ERA biopsy to detect my timing to see if it was unique - the results showed that the embryo needed to be transferred 12 hours earlier - Dr. Freedman adjusted my progesterone and estradiol - my third transfer was successful and I am now 12 weeks pregnant.
Describe your experience with your nurse at RMA of Pennsylvania. (Assigned nurse: Sammy )
Sammy was amazing! She got back to me right away whenever I had questions. If she couldn't answer she would have the Dr. call me and it would all be the same day. She was truly a saint during the entire process.
Describe your experience with RMA of Pennsylvania.
Strengths - amazing communication, cleanliness, and great customer care. All the doctors really seem to care about your success. Weakness - ERA biopsy should be done in the beginning as a diagnostic test in my opinion - then maybe the first transfer would have been successful. I read this is mostly done at many clinics after the second failed, but I don't understand why they do that.
Describe Martin Freedman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Pennsylvania.
I appreciate that Dr. Freedman feels so strongly about single embryo transfers. He cares about the embryos and the mothers - there are many risks to having two embryos transferred - so if you are healthy - just do one.
10
Doctor
Martin Freedman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Pennsylvania
King of Prussia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 38
4 IUI
2 IVF
Endometriosis
Latinx
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I naively thought I’d get pregnant immediately with IUI. By addressing my concerns, questions, and even frustrations with Dr. Freedman as my doctor, I felt heard, valued, and cared for by him. He is a doctor who really cares about his patients and wants to make their dreams come true...always reached out by phone and when I emailed him, he’d respond right away or even just pick up the phone. I didn’t always see Dr. Freedman because I lived closer to another office, but we were always in communication. He always knew when I was coming in and did really kind things like call to see how I was doing or call to wish me good luck. When the results of a positive pregnancy test came into the office, he called me immediately. Ther
Denise [nurse at RMA of Philadelphia] always called when she said she would, gave me detailed information and directions about what was happening, explained treatments and medications to me very carefully, and always did so with a smile, great warmth, and compassion...The front office staff was always very kind and helpful to me. I can’t say anything bad about anyone that I saw at Willow Grove (now Abington), Langhorne, or King of Prussia. After a while the staff knows your name, asks you questions, and become very friendly. They often know what you need or what you will ask before you do sometimes and if they cannot answer your questions, they are sure to find someone such as the nurse or doctor who can.
How was your experience with Martin Freedman at RMA of Pennsylvania?
I was feeling pretty hopeless after 4 IUIs (negative pregnancy test each time), one failed IVF cycle with a chromosomally abnormal embryo but I had an opportunity to try a second IVF cycle, which resulted in a positive pregnancy test. Despite numerous disappointments and other setbacks, Dr. Freedman always reached out by phone and when I emailed him, he’d respond right away or even just pick up the phone. I didn’t always see Dr. Freedman because I lived closer to another office, but we were always in communication. He always knew when I was coming in and did really kind things like call to see how I was doing or call to wish me good luck. When the results of a positive pregnancy test came into the office, he called me immediately. There are many more examples of Dr. Freedman’s care, but I always felt well taken care of by him.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
The most important advice I can give is to be patient. Your journey to conceive will rarely be how you anticipate. After setbacks, the Coronavirus pandemic, which impacted cycles, and other things I could not control, nor could RMA, I learned that the IUI/IVF process is not what you might expect it to be. I naively thought I’d get pregnant immediately with IUI. By addressing my concerns, questions, and even frustrations with Dr. Freedman as my doctor, I felt heard, valued, and cared for by him. He is a doctor who really cares about his patients and wants to make their dreams come true.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
Dr. Freedman was very kind and compassionate, especially when delivering any kind of news, changing treatments, modifying cycles. He was patient and listened carefully to my needs and concerns.
Describe your experience with your nurse at RMA of Pennsylvania. (Assigned nurse: Denise)
Denise was a fantastic nurse who was everything a patient could hope for when going through a process like this — repeatedly. In the midst of the COVID-19 pandemic I switched offices from the Willow Grove office to Langhorne since it was closer to my house. I would see Denise and Dr. Castelbaum there but they would both communicate with Dr. Freedman and relay messages back and forth. Aside from that, Denise always called when she said she would, gave me detailed information and directions about what was happening, explained treatments and medications to me very carefully, and always did so with a smile, great warmth, and compassion.
Describe your experience with RMA of Pennsylvania.
The front office staff was always very kind and helpful to me. I can’t say anything bad about anyone that I saw at Willow Grove (now Abington), Langhorne, or King of Prussia. After a while the staff knows your name, asks you questions, and become very friendly. They often know what you need or what you will ask before you do sometimes and if they cannot answer your questions, they are sure to find someone such as the nurse or doctor who can.
10
Doctor
Martin Freedman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
RMA of Pennsylvania
Abington
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 34
1 IUI
1 IVF
Male Factor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
IVF was [Dr. Martin Freedman's] first suggestion, due to male fertility factor. Doctor freedman started with standard IVF protocol, however initial round I did not develop enough follicles. Second cycle, estrace priming was utilized along with increase dosage of gonal f. After slight tweak moved forward with successful egg retrieval which resulted in 5 fertilized embryos...is adamant on one embryo at a time. Due to my age and first IVF attempt, we opted not to have embryos tested. After 3 failed single embryo transfers, doctor freedman suggested putting 2 in. Which resulted in singleton pregnancy. If embryos were tested, we would still do one at a time.
RMA really knows what they're doing, and I never felt like I was a number. Information was always relayed to me the same day from the nurses, and if I had any specific questions my doctor would respond to me directly via email as well. All scheduling was always simple, and financing explained all the information for my insurance and then self pay options clearly...IVF was the first suggestion, due to male fertility factor. Doctor freedman started with standard IVF protocol, however initial round I did not develop enough follicles. Second cycle, estrace priming was utilized along with increase dosage of gonal f. After slight tweak moved forward with successful egg retrieval which resulted in 5 fertilized embryos.
How was your experience with Martin Freedman at RMA of Pennsylvania?
Doctor Freedman is one of the kindest and most empathetic doctors I have ever had. It was a long process, however from my first consult I knew I was in the right hands. Every set back we had, I never doubted my doctor and knew we would have the end result we had been waiting for. I can't recommend him enough.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
IVF is a long and sometimes confusing process, Doctor Freedman is at the top of his field. Trust the information he’s providing, but remember to ask plenty of questions.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
Doctor Freedman was empathetic the entire process, and explained every step of the way with us. We had a few setbacks and he was always optimistic our end result would be pregnancy.
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
IVF was the first suggestion, due to male fertility factor. Doctor freedman started with standard IVF protocol, however initial round I did not develop enough follicles. Second cycle, estrace priming was utilized along with increase dosage of gonal f. After slight tweak moved forward with successful egg retrieval which resulted in 5 fertilized embryos.
Describe your experience with RMA of Pennsylvania.
RMA really knows what they're doing, and I never felt like I was a number. Information was always relayed to me the same day from the nurses, and if I had any specific questions my doctor would respond to me directly via email as well. All scheduling was always simple, and financing explained all the information for my insurance and then self pay options clearly.
Describe the costs associated with your care under Martin Freedman at RMA of Pennsylvania.
Insurance lifetime max was utilized, after this was hit I paid the difference cash.
Describe Martin Freedman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Pennsylvania.
Doctor Freedman is adamant on one embryo at a time. Due to my age and first IVF attempt, we opted not to have embryos tested. After 3 failed single embryo transfers, doctor freedman suggested putting 2 in. Which resulted in singleton pregnancy. If embryos were tested, we would still do one at a time.
10
Doctor
Martin Freedman
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
RMA of Pennsylvania
Abington
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2019, Unknown Success
NPS
7
NPS
8
Age 28 - 33
2 IVF
Male Factor
Ashkenazi Jewish
Income $100K - $199K
Teacher
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
I wish I would see Dr. Freedman more often as well as hear from him throughout a cycle. I know he is making decisions behind the scenes, but I usually only hear about them through the nursing team. He makes small adjustments as needed, but I'm not always aware of what those changes are expected to accomplish.... Several times Dr. Freedman has called late at night to discuss results and discuss next steps.
The clinic [RMA of PA- King of Prussia] has flexible scheduling and is great about getting you in when you need to get there. Even my consultation appointment was made earlier because they called with a cancellation. They usually run on time and are always quick to respond to questions.... Before a hystroscopy test the staff failed to tell me that I must abstain from sex for a given time beforehand. When they were asking me questions the day prior to the procedure they realized that I had sex too close to ovulation. They wanted to cancel my procedure prior to speaking with the doctor. I had to insist that they ask him and ensured them that I was willing to take any potential risk involved
How was your experience with Martin Freedman at RMA of Pennsylvania?
I wish I would see Dr. Freedman more often as well as hear from him throughout a cycle. I know he is making decisions behind the scenes, but I usually only hear about them through the nursing team. He makes small adjustments as needed, but I'm not always aware of what those changes are expected to accomplish.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
Come with lots of questions and don't be afraid to advocate for yourself.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
Several times Dr. Freedman has called late at night to discuss results and discuss next steps.
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
My first retrieval I did 2 weeks of birth control followed by an antagonist protocol. Part way through my Menopur dosage was raised. I stimmed for 11 days and retrieved 8 eggs, all were mature, 6 fertilized, and 2 made it to blast. Both came back mosaic. My second protocol we eliminated the birth control because Dr. Freedman thought it may have over suppressed me and we could get more eggs. Same medicine and we retrieved 13 eggs, 8 were mature, 6 fertilized, and none made it to blast. We were shocked and have no good reason why it happened. I am planning a microdose lupron protocol next month.
Describe your experience with RMA of Pennsylvania.
The clinic has flexible scheduling and is great about getting you in when you need to get there. Even my consultation appointment was made earlier because they called with a cancellation. They usually run on time and are always quick to respond to questions.
Describe the costs associated with your care under Martin Freedman at RMA of Pennsylvania.
Currently covered by insurance
Describe Martin Freedman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Pennsylvania.
He is very adamant that single is best, especially at my age.
What specific things went wrong at RMA of Pennsylvania?
  • Provided conflicting information
Describe the specific things that went wrong at RMA of Pennsylvania.
Before a hystroscopy test the staff failed to tell me that I must abstain from sex for a given time beforehand. When they were asking me questions the day prior to the procedure they realized that I had sex too close to ovulation. They wanted to cancel my procedure prior to speaking with the doctor. I had to insist that they ask him and ensured them that I was willing to take any potential risk involved.
7
Doctor
Martin Freedman
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
8
Clinic
RMA of Pennsylvania
King of Prussia
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 29 - 30
1 IVF
Male Factor
PCOS
European
Ashkenazi Jewish
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr.Freedman strongly encouraged a single embryo transfer due to our medical history. No history of miscarriage, etc...He has a great bedside manner and we felt comfortable during our time receiving treatment at RMA. He was always willing to answer any questions we had even outside of appointment via email, etc...He is extremely knowledgeable and my husband and I felt that we were under the best care during our IVF cycle and embryo transfer.
The nursing staff was so friendly and was great at explaining everything throughout the process. They were organized and we felt that they had our best interest in mind...We chose RMA due to their experience with IVF and specifically our infertility diagnosis. The staff was incredibly friendly and knowledgeable. I would want a new patient to know to ask questions whenever they are unsure because the staff was always willing to speak with us.
How was your experience with Martin Freedman at RMA of Pennsylvania?
Dr.Freedman was positive but also realistic regarding our situation. He is extremely knowledgeable and my husband and I felt that we were under the best care during our IVF cycle and embryo transfer.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
I would recommend that they ask questions whenever they feel the need to. Dr.Freedman is great at explaining the process in an easy to understand way. We never felt rushed by him.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
Dr.Freedman was wonderful to work with. He has a great bedside manner and we felt comfortable during our time receiving treatment at RMA. He was always willing to answer any questions we had even outside of appointment via email, etc.
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
We underwent IVF due to a male blockage. This involved sperm retrieval by a urologist he recommended. 5 embryos resulted from our IVF cycle and we then successfully transferred one of these embryos resulting in the birth of our 15 month old son.
Describe your experience with your nurse at RMA of Pennsylvania.
The nursing staff was so friendly and was great at explaining everything throughout the process. They were organized and we felt that they had our best interest in mind.
Describe your experience with RMA of Pennsylvania.
We chose RMA due to their experience with IVF and specifically our infertility diagnosis. The staff was incredibly friendly and knowledgeable. I would want a new patient to know to ask questions whenever they are unsure because the staff was always willing to speak with us.
Describe the costs associated with your care under Martin Freedman at RMA of Pennsylvania.
Our insurance covered the majority of our treatment but we do pay an annual storage fee for our remaining embryos and frozen sperm.
Describe Martin Freedman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Pennsylvania.
Dr.Freedman strongly encouraged a single embryo transfer due to our medical history. No history of miscarriage, etc.
10
Doctor
Martin Freedman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Pennsylvania
King of Prussia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
2018 - 2019, Successful
NPS
9
NPS
9
Age 40 - 41
1 IVF
Tubal Blockage
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Accountant
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Freedman did exactly what he set out to do. ... My protocol was metformin and estrace daily. We added gonal-f and menopur with a lupron trigger. At age 39, we retrieved 35 eggs, 30 were mature. ... We got pregnant with our first transfer (under his care) with a PGS normal Male embryo. He followed our progress daily and called personally to congratulate us! He made sure our questions were answered the same day we asked. You can't ask for much more. ...
Mostly strengths with this clinic [RMA of Philadelphia]....i have never really had an issue that wasn't addressed immediately. They communicate well and make you feel important. The only major weakness is that all surgical and transfer procedures are done in King of Prussia, almost 2 hours away. ... Melissa and Lindsay are top notch. If you call and they aren't available, you WILL get a call back on the same day. If you email, you WILL get a reply. They are super compassionate and are very invested in the care of their patients. Such sweet ladies!
How was your experience with Martin Freedman at RMA of Pennsylvania?
Dr. Freedman did exactly what he set out to do. His role was to help me get pregnant with a healthy baby. We got pregnant with our first transfer (under his care) with a PGS normal Male embryo. He followed our progress daily and called personally to congratulate us! He made sure our questions were answered the same day we asked. You can't ask for much more.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
Trust in what he believes...his experience in this process speaks volumes.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
I felt like a human. He is very down to earth and goes out of his way to speak directly with his patients, even on a a weekend.
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
My protocol was metformin and estrace daily. We added gonal-f and menopur with a lupron trigger. At age 39, we retrieved 35 eggs, 30 were mature. I ended up with 6 5AA embryos, sent for PGS. After PGS we had 3 normal males and 2 mosaic males. We got pregnant on the first transfer of a 5AA PGS normal male.
Describe your experience with your nurse at RMA of Pennsylvania. (Assigned nurse: Melissa & Lindsay)
Melissa and Lindsay are top notch. If you call and they aren't available, you WILL get a call back on the same day. If you email, you WILL get a reply. They are super compassionate and are very invested in the care of their patients. Such sweet ladies!
Describe your experience with RMA of Pennsylvania.
Mostly strengths with this clinic....i have never really had an issue that wasn't addressed immediately. They communicate well and make you feel important. The only major weakness is that all surgical and transfer procedures are done in King of Prussia, almost 2 hours away.
Describe the costs associated with your care under Martin Freedman at RMA of Pennsylvania.
We had insurance (at the time) with a $6500 deductible. The deductible was met quickly,.then 80 percent was covered. For a full cycle, including monitoring, recurrent loss blood panel, karyotype testing and PGS testing, we paid about $5000 out of pocket.
Describe Martin Freedman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Pennsylvania.
He believes in PGS testing with one common goal, which is helping each mom have a healthy pregnancy with a healthy baby. He doesn't transfer multiple embryos if PGS tested.
9
Doctor
Martin Freedman
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
RMA of Pennsylvania
Mechanicsburg (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
1
NPS
1
Age 35
Poor Egg Quality
South Asian
Income $200K - $499K
Marketer or PR
1st of 2 Docs
2 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We went to Dr. Freedman based on a recommendation. However, we barely saw him or spoke to him. He put us on some medications and supplements and then we had a retrieval 2 weeks later. Both our retrievals resulted in eggs but they didn't fertilize. However, after the second he said there is nothing he can do for us and we should look at adoption and/or donor eggs. I spoke with other doctors who said that it would take a minimum of three months for the metphormin and supplements to fully make an effect on my body
Communication [RMA of Phil] is not the greatest of strengths which I think is needed when dealing with patients who are going through such a difficult time. The ones who drew blood were nice but I feel that only 1 out of the 5-6 I saw actually knew how to do it without being painful...the rest hurt quite bad each time. the nurse staff with the doctors were pleasant. the call backs were always inconsistent and the information provided sometimes were thorough and sometimes was not.
How was your experience with Martin Freedman at RMA of Pennsylvania?
We went to Dr. Freedman based on a recommendation. However, we barely saw him or spoke to him. He put us on some medications and supplements and then we had a retrieval 2 weeks later. Both our retrievals resulted in eggs but they didn't fertilize. However, after the second he said there is nothing he can do for us and we should look at adoption and/or donor eggs. I spoke with other doctors who said that it would take a minimum of three months for the metphormin and supplements to fully make an effect on my body which he didn't give a chance. When we went through the percentages in the beginning it wasn't until the third chance where we would reach a higher percentage chance. We weren't given a proper explanation when we were told this almost a week after our retrieval (the week was the worst). I believe the clinic is more concerned with their national success rates.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
If you prescribe and recommend medication and supplements, give the patients a fair chance in allowing them to work. Also, provide better communication methods if you are not available have another doctor call. Do not leave hopeful patients waiting for over a week to get any answers.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
we were in and out and although dr freedman and guttman knew us, the rest were nice but were like an assembly line.
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
VERY high dose shots of Gonal F/Follostim with Menopur and then a trigger shot (cetrocide).
Describe your experience with the nursing staff at RMA of Pennsylvania.
Most of the nurses were nice. Jen though was only nice sometimes and not too personable.
Describe your experience with RMA of Pennsylvania.
Communication is not the greatest of strengths which I think is needed when dealing with patients who are going through such a difficult time. The ones who drew blood were nice but I feel that only 1 out of the 5-6 I saw actually knew how to do it without being painful...the rest hurt quite bad each time. the nurse staff with the doctors were pleasant. the call backs were always inconsistent and the information provided sometimes were thorough and sometimes was not. ifeel that they should provide you with the same numbers each time and then when you are on another round, they should give you your previous to compare to versus us trying to keep track of it all.
What specific things went wrong at RMA of Pennsylvania?
  • Failed to call with results
  • Failed to convey critical information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at RMA of Pennsylvania.
when we went in for our procedure, they had it noted that it would be a transfer although i was under the impression it was a freeze all....after i mentioned it twice they checked and realized they had the wrong thing noted.
1
Doctor
Martin Freedman
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Explained risks
4 of 5
Adaptability
3 of 5
1
Clinic
RMA of Pennsylvania
King of Prussia
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2005 - 2016, Unsuccessful
NPS
6
NPS
6
Age 30 - 41
8 IUI
Unexplained
European
Income $0 - $49K
Professor
2nd of 2 Docs
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
In the beginning, I felt like a human and had my son in 2006. The office merged and when I returned for a second child, I felt unheard and more like a number...I enjoyed working with him [Dr. Martin Freedman] in the mid 2000s, unfortunately I feel as though the merger of the practice decreased the quality of care. Dr. Freedman seemed uninteresting in trying to continue to do iui with me and my inability to afford ivf caused a lack of care in my treatment.
Strengths: doctors have years of experience and dedication. Weaknesses: lack of communication. RMA is dedicated and committed to helping families with their infertility goals; however I believe they lack in their understanding of the devastating of secondary issues.... The nurses were friendly and good at drawing blood, but phone calls wereally not returned.
How was your experience with Martin Freedman at RMA of Pennsylvania?
I enjoyed working with him in the mid 2000s, unfortunately I feel as though the merger of the practice decreased the quality of care. Dr. Freedman seemed uninteresting in trying to continue to do iui with me and my inability to afford ivf caused a lack of care in my treatment.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
Listen to your heart. If you feel unheard go elsewhere. But, RMA gave me my only miracle and I am forever grateful
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
In the beginning, I felt like a human and had my son in 2006. The office merged and when I returned for a second child, I felt unheard and more like a number
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
2 iui cycles with clomid resulting in live boy birth 2006. 6 iui cycles: 5 with clomid, 1 injections. 1 viAL used each time. No pregnancy. Recommend ivf
Describe your experience with the nursing staff at RMA of Pennsylvania.
The nurses were friendly and good at drawing blood, but phone calls wereally not returned.
Describe your experience with RMA of Pennsylvania.
Strengths: doctors have years of experience and dedication. Weaknesses: lack of communication. RMA is dedicated and committed to helping families with their infertility goals; however I believe they lack in their understanding of the devastating of secondary issues.
Describe the costs associated with your care under Martin Freedman at RMA of Pennsylvania.
1250 for iui each cycle and about 900 for sperms vial
What specific things went wrong at RMA of Pennsylvania?
  • Failed to call with results
  • Lost or damaged samples
Describe the specific things that went wrong at RMA of Pennsylvania.
I had a quick iui as I was surging and the nurse repeatedly said the wrong vial number. I was concerned that they would stop the cycle and she was so persistent that I began to believe I had gotten the number wrong. After the procedure I went home to find yes it was the wrong vial and called the clinic to notify. They same nurse returned my call the next day stated that the vial number was mine and she just wrote it wrong. Too this day, I still feel it was a cover up.
6
Doctor
Martin Freedman
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
3 of 5
6
Clinic
RMA of Pennsylvania
Langhorne
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
3
NPS
2
Age 30
4 IUI
Unexplained
Income $100K - $199K
Teacher
1st of 3 Docs
3 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
At RMA, you are not always treated by the same doctor, although Freedman generally "oversaw" each cycle. Still, he often forgot how many cycles we'd done or which procedures we'd done.... In person, Dr. Freedman is great, answers your questions, and is very calming. However, as questions started to arise, it began to feel as though more information should have been shared and more options discussed. The communication was really our biggest issue, as we never really understood why certain treatments were being administered or what more could have been done.
Nurses [RMA of Phil] were average. They didn't really provide any extra information and at times were even too sympathetic.... Billing was the biggest disaster at RMA. we received many bills for hundreds of dollars for procedures that were covered by insurance.... I would speak to someone in billing who would tell me they'd "write it off" ( not correct it), only to receive the same bill again. We ultimately left because the billing issues became so stressful.
How was your experience with Martin Freedman at RMA of Pennsylvania?
In person, Dr. Freedman is great, answers your questions, and is very calming. However, as questions started to arise, it began to feel as though more information should have been shared and more options discussed. The communication was really our biggest issue, as we never really understood why certain treatments were being administered or what more could have been done.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
Do your research beforehand and have questions prepared.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
At RMA, you are not always treated by the same doctor, although Freedman generally "oversaw" each cycle. Still, he often forgot how many cycles we'd done or which procedures we'd done. We never discussed IUI in detail at first but got the call to "come in for insemination." It felt like there was a lot missing in terms of communication.
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
We began with Clomid only for a cycle. With the 2nd cycle, IUI was proposed by a nurse over the phone without any explanation or prior conversation. This was alarming since this was our first RE and we had no idea what to expect. We did Letrozole only for the next cycle, then 4 IUIs with Letrozole. On the last IUI, Dr. Freedman added progesterone (without any explanation, but again we didn't know any better amd just went with it). We got pregnant with this last IUI, but miscarried at 7 weeks with an empty gestational sac. I had a D&C, then once my levels returned to normal, we decided to take a break from ttc. Eventually, we decided to go with a new RE who might be more aggressive.
Describe your experience with the nursing staff at RMA of Pennsylvania.
Nurses were average. They didn't really provide any extra information and at times were even too sympathetic. By this I mean that they made us feel terrible coming in after our miscarriage because their demeanor was a little too "sad" rather than helping us to be optimistic (making sad faces, saying "I'm so sorry" repeatedly).
Describe your experience with RMA of Pennsylvania.
We really felt like a number there. This is something we've realized more as time goes on, especially with our current RE who is so specific and personal. A strength would be that overall,RMA is very successful. However, this is only true if you have an easily fixable issue. Friends have gotten pregnant there within only a few cycles. But with us, they seemed to just "go through the motions," and when the typical methods didn't work, they went right to IVF as though it was no big deal. Everything seemed "scripted" in a way, without really trying to look for an issue and individualize our care.
Describe the costs associated with your care under Martin Freedman at RMA of Pennsylvania.
We paid a copay each time except for blood only. Billing was the biggest disaster at RMA. we received many bills for hundreds of dollars for procedures that were covered by insurance. I would speak to someone in billing who would tell me they'd "write it off" ( not correct it), only to receive the same bill again. We ultimately left because the billing issues became so stressful. In the end, I resorted to crying to billing personnel on the phone saying that I was forced to leave and figure out something with another clinic because we couldn't continue to accrue unnecessary charges if we weren't even seeing results. The woman's response was to offer a 3 way call with my insurance company to "figure something out." They refused to look into the issue. Later, we received more bills months after leaving... for my D&C no less, which was a painful reminder. Also the bills were in my husband's name this time, for "tramsvaginal ultrasounds." He called and they again "wrote it off."
Describe Martin Freedman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Pennsylvania.
No comment
What specific things went wrong at RMA of Pennsylvania?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of Pennsylvania.
The IUI was not discussed with us beforehand. We had a nurse call us to "come in for insemination" when we'd been given no explanation about what that meant or why it was being proposed.
3
Doctor
Martin Freedman
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
2
Clinic
RMA of Pennsylvania
Abington
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 27 - 28
5 IUI
1 IVF
Endometriosis
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He is a great doctor, always taking his time in assessing me and figuring out how we can approach my situation. [Dr. Freedman] took his time in communicating and explaining all his approaches. Anytime I would email him he would get back to me almost instantly. I feel very secure and trust his judgement on my treatments.
My [RMA of Philadelphia] nurse has been so helpful and guided me every step through the IVF process and always answers any questions I have...Every time I would go for bloodwork and ultrasound I would have a $40 co-pay my IVF treatment I had to pay $4000 out of pocket due to my deductible and a fee for the genetic testing..
How was your experience with Martin Freedman at RMA of Pennsylvania?
He is a great doctor, always taking his time in assessing me and figuring out how we can approach my situation. He took his time in communicating and explaining all his approaches. Anytime I would email him he would get back to me almost instantly. I feel very secure and trust his judgement on my treatments.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
Ask him and questions you may have.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
Very careful and empathetic. Knows what he’s talking about. Always responded quickly.
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
When I started, we started out using letrozole (5mg) in order to induce my ovulation and then a trigger shot and timed intercourse. After a few months of that not working, he upped my dosage of letrozole to 7 mg and we moved onto IUI’s. We did 4 cycles to which none took and he told me My best bet would be IVF because of my condition (endometriosis).
Describe your experience with your nurse at RMA of Pennsylvania. (Assigned nurse: Laura hoey and Christina Mullen )
My first nurse Laura was very compassionate and a great communicator. My nurse now, Christina, has been so helpful and guided me every step through the IVF process and always answers any questions I have.
Describe your experience with RMA of Pennsylvania.
The clinic is overall great. Appointments are always handled in a timely manner even if they are running late. The staff makes you feel comfortable and welcoming. I would recommend this clinic to anyone looking to start fertility treatments.
Describe the costs associated with your care under Martin Freedman at RMA of Pennsylvania.
Every time I would go for bloodwork and ultrasound I would have a $40 co-pay my IVF treatment I had to pay $4000 out of pocket due to my deductible and a fee for the genetic testing.
10
Doctor
Martin Freedman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
RMA of Pennsylvania
Abington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
5
NPS
7
Age 35
3 IUI
Recurrent Pregnancy Loss
European
Income $100K - $199K
2nd of 2 Docs
1 Fertility Medications With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
I generally had good interactions with Dr. Freedman. I rarely saw or spoke to him during my cycles, but I saw him each time at pregnancy ultrasounds. During ultrasound appointments it often seemed like he was busy, which I am sure he was...Be willing to do most of your interactions with the nurses at this practice...I did three IUIs with Letrozole. There wasn't really an explanation for the medication or dosages. When I asked the nurse about next steps after the second unsuccessful IUI, she pretty much conveyed that she wasn't sure, but probably the same thing. I asked for the dose to be increased and it was.
I almost exclusively interacted with the nursing staff [at RMA of Philadelphia] which was mostly fine, but I wish there was more debriefing after unsuccessful cycles and involvement in the "game plan." After experiencing a miscarriage, I was never contacted by the clinic and they didn't follow my beta hcg down to zero...You often see different nurses and doctors at your appointments...Some IUI cycles weren't covered by insurance and those were $1000, plus cost of medicine.
How was your experience with Martin Freedman at RMA of Pennsylvania?
I generally had good interactions with Dr. Freedman. I rarely saw or spoke to him during my cycles, but I saw him each time at pregnancy ultrasounds. During ultrasound appointments it often seemed like he was busy, which I am sure he was.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
Be willing to do most of your interactions with the nurses at this practice.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
You often see different nurses and doctors at your appointments. Dr. Freeman returned my direct messages, but nurses communicated the majority of the time.
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
I did three IUIs with Letrozole. There wasn't really an explanation for the medication or dosages. When I asked the nurse about next steps after the second unsuccessful IUI, she pretty much conveyed that she wasn't sure, but probably the same thing. I asked for the dose to be increased and it was.
Describe your experience with the nursing staff at RMA of Pennsylvania.
I had brief experiences with nurses at this practice during blood work, ultrasounds, IUIs and calls with results. They were fine.
Describe your experience with RMA of Pennsylvania.
I like that this office has early monitoring appointments starting at 7:00am. I was given Dr. Freedman's card with his email, which he responded to promptly. I almost exclusively interacted with the nursing staff which was mostly fine, but I wish there was more debriefing after unsuccessful cycles and involvement in the "game plan." After experiencing a miscarriage, I was never contacted by the clinic and they didn't follow my beta hcg down to zero.
Describe the costs associated with your care under Martin Freedman at RMA of Pennsylvania.
Some IUI cycles weren't covered by insurance and those were $1000, plus cost of medicine.
5
Doctor
Martin Freedman
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
2 of 5
7
Clinic
RMA of Pennsylvania
Abington
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
10
NPS
10
Age 32 - 33
1 IVF
1 Embryo Freezing
Male Factor
Uterine Fibroids
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Freedman was totally invested in our success. He seemed to want things to go as well as we did at every stage of the process. He was always professional, super caring, knowledgeable, and always made sure we understood what was going on...Dr Freedman took the time to get to know us personally. He made personal phone calls to us at home, he was always a pleasure to interact with even when the news wasn't good...
I loved the personable nursing staff [at RMA of Phila] as much as I loved Dr. Freedman! After starting most of my days early in the morning in their office, I really appreciated how friendly and kind the nursing staff was...They have package offerings for multiple cycles, which was so helpful and they figure out all payment options for you...They can see you very early in the morning, and on the weekends. They also get you in and out as quickly as possible!
How was your experience with Martin Freedman at RMA of Pennsylvania?
Dr. Freedman was totally invested in our success. He seemed to want things to go as well as we did at every stage of the process. He was always professional, super caring, knowledgeable, and always made sure we understood what was going on.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
Never be afraid to ask absolutely any questions!
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
Dr Freedman took the time to get to know us personally. He made personal phone calls to us at home, he was always a pleasure to interact with even when the news wasn't good. We were so inspired we went back with our blessing and a gift for him.
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
I would have to look back at my notes to remember the protocol. I do remember that after the first failed transfer, he knew exactly what to do. We did a "natural" frozen embryo transfer the second time. Both were single embryo transfers.
Describe your experience with your nurse at RMA of Pennsylvania.
I loved the personable nursing staff as much as I loved Dr. Freedman! After starting most of my days early in the morning in their office, I really appreciated how friendly and kind the nursing staff was.
Describe your experience with RMA of Pennsylvania.
They can see you very early in the morning, and on the weekends. They also get you in and out as quickly as possible! The weekend office and surgical office is in King of Prussia, which is far for some, but a good excuse to shop afterwards.
Describe the costs associated with your care under Martin Freedman at RMA of Pennsylvania.
They have package offerings for multiple cycles, which was so helpful and they figure out all payment options for you.
Describe Martin Freedman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Pennsylvania.
He strongly believes in single embryo transfers if at all possible.
10
Doctor
Martin Freedman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Pennsylvania
Abington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
10
NPS
10
Age 31
1 IVF
Male Factor
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
The news we received after the transfer was not what we wanted. However, he [Dr. Freedman] was positive, optimistic and comforting... Not ever pushy... thorough with our first meeting about how the process worked, etc. He was kind... After our last failed transfer, he reached out to me with a plan for going forward that we could discuss when we were ready...We used icsi to fertilize our eggs.
The clinic [RMA of Philadelphia] was prompt with any questions or anything we needed. The clinic was clean, easily accessible, and timely...I loved the nursing staff! The main nurse I saw was amazing she showed me how to administer what I needed, she was awesome if I called and had a question, they just made a scary experience so comforting...I signed up for an embryo retrieval with icsi along with a fresh and frozen transfer. The cost for these procedures, along with all ultrasounds and blood work, and medicine came to about 17,000.
How was your experience with Martin Freedman at RMA of Pennsylvania?
Dr. Freedman was thorough with our first meeting about how the process worked, etc. He was kind and comforting and if we visited another doctor and he was unsure with the results or response he would reach out immediately and make any necessary changes. After our last failed transfer, he reached out to me with a plan for going forward that we could discuss when we were ready. Not ever pushy.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
Do research before going in to the first appointment. Have questions prepared. Be aware there is no guarantee and that they are providing the best care they can. Ask as many questions as possible whenever feeling uncertain.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
The news we received after the transfer was not what we wanted. However, he was positive, optimistic and comforting.
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
We used icsi to fertilize our eggs.
Describe your experience with your nurse at RMA of Pennsylvania.
I loved the nursing staff! The main nurse I saw was amazing she showed me how to administer what I needed, she was awesome if I called and had a question, they just made a scary experience so comforting.
Describe your experience with RMA of Pennsylvania.
The clinic was prompt with any questions or anything we needed. The clinic was clean, easily accessible, and timely.
Describe the costs associated with your care under Martin Freedman at RMA of Pennsylvania.
I signed up for an embryo retrieval with icsi along with a fresh and frozen transfer. The cost for these procedures, along with all ultrasounds and blood work, and medicine came to about 17,000.
Describe Martin Freedman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Pennsylvania.
When I received my fresh and frozen transfer, I was 31. He felt I was young and healthy enough with no reason to transfer more than one egg.
10
Doctor
Martin Freedman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
RMA of Pennsylvania
Abington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2013 - 2014, Unsuccessful
NPS
7
NPS
6
Age 28 - 29
PCOS
European
Black or African-American
Middle Eastern
Native American
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
3 IUI With Other Docs
Neutral
Doesn't Recommend
Unsuccessful
He [Dr. Freedman] was very compassionate to our struggle conceiving. When my insurance made it difficult to get the medications I needed they worked with me and gave me samples as they were able. My only qualm was having to travel around to many different offices between working full time.... We did 3 cycles of IUI and they were not successful for me. Then he did an HSG. Around that time my family relocated to another state so we were not able to continue seeing him
I just really didn't appreciate all the traveling that I had to do. I chose the location in Langhorne but had to travel to King of Prussia for any procedures. My boss was very supportive of my journey and allowed me to flex my schedule accordingly. However it was just added stress for me.... They [RMA of Philadelphia] were willing to work with us on paying for services rendered and also helped us with getting the medications we needed.
How was your experience with Martin Freedman at RMA of Pennsylvania?
He was very compassionate to our struggle conceiving. When my insurance made it difficult to get the medications I needed they worked with me and gave me samples as they were able. My only qualm was having to travel around to many different offices between working full time.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
I remember being especially stressed and crying, and he sat with me.
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
We did 3 cycles of IUI and they were not successful for me. Then he did an HSG. Around that time my family relocated to another state so we were not able to continue seeing him
Describe your experience with RMA of Pennsylvania.
I just really didn't appreciate all the traveling that I had to do. I chose the location in Langhorne but had to travel to King of Prussia for any procedures. My boss was very supportive of my journey and allowed me to flex my schedule accordingly. However it was just added stress for me.
Describe the costs associated with your care under Martin Freedman at RMA of Pennsylvania.
It was really hard for our family because insurance did not cover any of our treatment. They were willing to work with us on paying for services rendered and also helped us with getting the medications we needed.
7
Doctor
Martin Freedman
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
6
Clinic
RMA of Pennsylvania
Langhorne
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2019, Successful
NPS
10
NPS
10
Age 34
1 IUI
PCOS
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I'm glad that Dr. Freedman was my fertility Dr. He was understanding, informative, attentive and punctual. He spent adequate time with me during each visit . He tailored a plan that was great for my condition (PCOS)... was attentive, informative and honest. He made me feel as if my care was a priority and that i mattered...The information and test results i received were always available at the time that was communicated to me at my visit.
The information and test results i received [at RMA of Philadelphia] were always available at the time that was communicated to me at my visit. I received an explanation of all my levels and next course of action so that i was never left in the dark. Every time that i sent an email the nurse Ceil responded within the hour...The clinic staff were inviting and friendly. They knew my name when i walked in and immediately checked me in with ease. I never waited more than 10 minutes to be seen. The clinic was clean and organized.
How was your experience with Martin Freedman at RMA of Pennsylvania?
I'm glad that Dr. Freedman was my fertility Dr. He was understanding, informative, attentive and punctual. He spent adequate time with me during each visit . He tailored a plan that was great for my condition (PCOS).
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
Don't hesitate make an appointment TODAY!
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
Dr Freedman was attentive, informative and honest. He made me feel as if my care was a priority and that i mattered.
Describe your experience with your nurse at RMA of Pennsylvania. (Assigned nurse: Ceil)
The information and test results i received were always available at the time that was communicated to me at my visit. I received an explanation of all my levels and next course of action so that i was never left in the dark. Every time that i sent an email the nurse Ceil responded within the hour.
Describe your experience with RMA of Pennsylvania.
The clinic staff were inviting and friendly. They knew my name when i walked in and immediately checked me in with ease. I never waited more than 10 minutes to be seen. The clinic was clean and organized.
10
Doctor
Martin Freedman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Pennsylvania
Abington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014, Successful
NPS
10
NPS
10
Age 26
1 IUI
Anovulation
PCOS
Income $100K - $199K
1st of 3 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I was very likely one of many, many patients he [Dr. Freedman] saw on a regular basis but with each encounter he made me feel like he knew me and he had a personal stake in our dream and our success. He was rooting for me. He personally called me at home the night I finally found out I was pregnant...He was an incredible doctor and empathetic human being. I could not say enough wonderful things about him...
The nurses [at RMA of Phila - Willow Grove] were wonderful. You received a personal call after all labs and provided with the specifics - whether you understood what it meant or not - that was above and beyond. They were compassionate and friendly...Trust him. Ask any question you have to put your mind at ease, but he will provide the best care...
How was your experience with Martin Freedman at RMA of Pennsylvania?
He was an incredible doctor and empathetic human being. I could not say enough wonderful things about him.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
Trust him. Ask any question you have to put your mind at ease, but he will provide the best care.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
I was very likely one of many, many patients he saw on a regular basis but with each encounter he made me feel like he knew me and he had a personal stake in our dream and our success. He was rooting for me. He personally called me at home the night I finally found out I was pregnant.
Describe your experience with the nursing staff at RMA of Pennsylvania.
The nurses were wonderful. You received a personal call after all labs and provided with the specifics - whether you understood what it meant or not - that was above and beyond. They were compassionate and friendly.
10
Doctor
Martin Freedman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Pennsylvania
Abington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 31
2 IUI
1 IVF
Anovulation
East Asian
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Sometimes he [Dr. Martin Freedman] was quick to go to the next patient, but he always stayed and answered my questions and even set aside over an hour for consultations several times. He always answered my emails very quickly and even called to make sure I was doing ok...He said if I was to get pregnant with IUI it would happen within the first three tries. The first two attempts were unsuccessful for us. We knew there were no other factors causing the infertility so we went for an IVF cycle instead of the third IUI.
Tina [nurse at RMA of Philadelphia] was very nice and she was always very reassuring and showed a lot of patience...The cost was fair, there were discounts because we are low income family...The receptionists were very friendly and knew my name and we became friends throughout my visits...Sometimes he [Dr. Martin Freedman] was quick to go to the next patient, but he always stayed and answered my questions and even set aside over an hour for consultations several times. He always answered my emails very quickly and even called to make sure I was doing ok...He said if I was to get pregnant with IUI it would happen within the first three tries. The first two attempts were unsuccessful for us. We knew there were no other factors causing the infertility so we went for an IVF cycle instead of the third IUI.
How was your experience with Martin Freedman at RMA of Pennsylvania?
We feel really lucky we found this place, we wish we would have sooner! When I first saw Dr Freedman, I thought he was very nice and I felt comfortable trusting him with my pregnancy. Maybe if you don’t know him too well you will think he doesn’t talk too much but when you know him more after a while, he is very kind and really cares about the patient. I always like to make him smile and laugh haha. Sometimes becoming pregnant is very hard, but when you trust the doctor and believe in yourself, it becomes easier. Now I’m 3 months pregnant, but I had some spotting around 9 weeks and pain 10 weeks and I sent a message to Dr Freedman and he responded very quickly each time, one time he called me on Christmas morning to say I can come to the office for an ultrasound, but everything was fine. I really appreciate that he was worried about me as much as the health of the pregnancy. I hope I can come back for my second pregnancy!
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
Don’t be afraid to ask questions, and do research online to ask more questions! The more you know the more comfortable you will feel.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
Sometimes he was quick to go to the next patient, but he always stayed and answered my questions and even set aside over an hour for consultations several times. He always answered my emails very quickly and even called to make sure I was doing ok.
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
He thought I was healthy and just hadn’t had good luck getting pregnant on my own so we tried IUI at first. He said if I was to get pregnant with IUI it would happen within the first three tries. The first two attempts were unsuccessful for us. We knew there were no other factors causing the infertility so we went for an IVF cycle instead of the third IUI. Now we are 3 months pregnant and we know that the baby is healthy from the genetic testing and all the screenings.
Describe your experience with the nursing staff at RMA of Pennsylvania.
Tina was very nice and she was always very reassuring and showed a lot of patience
Describe your experience with RMA of Pennsylvania.
The receptionists were very friendly and knew my name and we became friends throughout my visits. I wish the office was a little closer to my house. They are close to the mall so sometimes I went shopping after my visit
Describe the costs associated with your care under Martin Freedman at RMA of Pennsylvania.
The cost was fair, there were discounts because we are low income family
10
Doctor
Martin Freedman
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Pennsylvania
Abington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 39
3 IUI
1 IVF
Unexplained
Ashkenazi Jewish
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Martin Freedman] strongly recommended single embryo only...He treated me like more than human- I couldn’t imagine one treating one’s own daughter with more genuine kindness, compassion, and warmth. He answered every question patiently and made me feel so personally cared for! He called me at home, responded to emails almost instantly, reassured me when things were rough, calmed my fears, and was there for me in every way conceivable. He personally called to share the news with so much joy in his voice when we got pregnant! I cried on the day we were discharged and my OB doesn’t hold a candle to Dr Freedman.
The staff [at RMA of Philadelphia] was warm, friendly, and knowledgeable...Excellent clinic overall. Try to request your same Dr if possible every visit. It may mean traveling. However, the other doctors I saw for monitoring were very good. But I still liked the continuity of having my Dr each time...3 iui’s, an egg retrieval, polyp removal, and one frozen embryo transfer IVF round...He [Dr. Martin Freedman] strongly recommended single embryo only...He treated me like more than human- I couldn’t imagine one treating one’s own daughter with more genuine kindness, compassion, and warmth. He answered every question patiently and made me feel so personally cared for! He called me at home, responded to emails almost instantly, reassured me when things were rough, calmed my fears, and was there for me in every way conceivable. He personally called to share the news with so much joy in his voice when we got pregnant! I cried on the day we were discharged and my OB doesn’t hold a candle to Dr Freedman.
How was your experience with Martin Freedman at RMA of Pennsylvania?
Between his amazingly prompt replies to questions by email/phone, his phenomenal breadth of knowledge and careful explanations, his sense of humor and warmth, and his gentle reassurance, I was so blessed to meet a Dr like Dr Freedman. I felt like he was a friend personally guiding me every step of the way.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
Be prepared with questions and come ready for every appt.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
Dr Freedman is the single greatest dr I’ve ever met. He treated me like more than human- I couldn’t imagine one treating one’s own daughter with more genuine kindness, compassion, and warmth. He answered every question patiently and made me feel so personally cared for! He called me at home, responded to emails almost instantly, reassured me when things were rough, calmed my fears, and was there for me in every way conceivable. He personally called to share the news with so much joy in his voice when we got pregnant! I cried on the day we were discharged and my OB doesn’t hold a candle to Dr Freedman.
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
3 iui’s, an egg retrieval, polyp removal, and one frozen embryo transfer IVF round.
Describe your experience with your nurse at RMA of Pennsylvania. (Assigned nurse: Ceil)
The staff was warm, friendly, and knowledgeable.
Describe your experience with RMA of Pennsylvania.
Excellent clinic overall. Try to request your same Dr if possible every visit. It may mean traveling. However, the other doctors I saw for monitoring were very good. But I still liked the continuity of having my Dr each time.
Describe Martin Freedman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Pennsylvania.
He strongly recommended single embryo only.
10
Doctor
Martin Freedman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
RMA of Pennsylvania
Abington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020 - 2023, Successful
NPS
10
NPS
10
Age 30 - 33
1 IVF
1 Egg Freezing
Recurrent Pregnancy Loss
Unexplained
Income $100K - $199K
1st of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Freedman was kind, understanding, and always transparent with everything. He explained everything in depth and answered all my questions. He made me feel very comfortable with all the procedures. He helped me achieve my goal of being a mommy. I couldn’t have asked for a better doctor...always transparent with everything. He is kind and understanding...We tried IUI- that didn’t work 2x. We ended up doing IVF.
The [RMA of Philadelphia] practice is the best. They helped me achieve my long time goal of being a mommy. All the treatments and procedures were done with care and compassion. Everything is explained very well and organized...The nursing staff has great communication skills. They are very kind and show compassion through everything and all treatments...Martin Freedman was always transparent with everything. He is kind and understanding.
How was your experience with Martin Freedman at RMA of Pennsylvania?
Dr. Freedman was kind, understanding, and always transparent with everything. He explained everything in depth and answered all my questions. He made me feel very comfortable with all the procedures. He helped me achieve my goal of being a mommy. I couldn’t have asked for a better doctor or practice.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
Martin Freedman was always transparent with everything. He is kind and understanding.
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
We tried IUI- that didn’t work 2x. We ended up doing IVF. I had an egg retrieval done with injectable medications. My husband sperm was taken in order for the embryos to be created. They were frozen for future use. The transfer was the next step, I had mock transfer and hysteroscopy done before the transfer. For the transfer, I took estradiol, and progesterone in oil before the transfer. After the transfer continued with progesterone in oil and of course pre natal vitamins.
Describe your experience with your nurse at RMA of Pennsylvania. (Assigned nurse: Nancy)
The nursing staff has great communication skills. They are very kind and show compassion through everything and all treatments
Describe your experience with RMA of Pennsylvania.
The practice is the best. They helped me achieve my long time goal of being a mommy. All the treatments and procedures were done with care and compassion. Everything is explained very well and organized.
10
Doctor
Martin Freedman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Pennsylvania
Abington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
8
NPS
8
Age 28
1 IUI
Anovulation
Endometriosis
Male Factor
PCOS
Income $50K - $99K
2nd of 4 Docs
1 IUI With Other Docs
Neutral
Neutral
Successful
Dr Freedman was very nice. He explained everything as it was going to happen. He was very thorough. He was also always on time. It was a nice clean facility and always had follow up calls. Great time.... They [RMA of Philadelphia] need to learn to communicate a little better with appointments. They seem rushed at times. They were great getting you in the morning but I feel like I was always being dug at with the needle for blood work. It made me nervous.... The staff were really nice.
They [RMA of Philadelphia] need to learn to communicate a little better with appointments. They seem rushed at times. They were great getting you in the morning but I feel like I was always being dug at with the needle for blood work. It made me nervous....The staff were really nice.... Dr Freedman was very nice. He explained everything as it was going to happen. He was very thorough. He was also always on time. It was a nice clean facility and always had follow up calls. Great time.
How was your experience with Martin Freedman at RMA of Pennsylvania?
Dr Freedman was very nice. He explained everything as it was going to happen. He was very thorough. He was also always on time. It was a nice clean facility and always had follow up calls. Great time.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
The staff were really nice.
Describe your experience with RMA of Pennsylvania.
They need to learn to communicate a little better with appointments. They seem rushed at times. They were great getting you in the morning but I feel like I was always being dug at with the needle for blood work. It made me nervous.
What specific things went wrong at RMA of Pennsylvania?
  • Failed to call with results
8
Doctor
Martin Freedman
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
RMA of Pennsylvania
Langhorne
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
8
NPS
9
Age 29 - 30
5 IUI
Unexplained
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
1 IUI With Other Docs
Neutral
Strongly Recommends
Successful
I didn’t always see Dr Freedman in person because the Center City office was more convenient for me (he worked out of the suburban offices). Occasionally it seemed like I had to be in charge of knowing what cycle I was on and what the plan was next. However, after several cycles without result I made a consult appointment, and he did take the time to sit down with my husband and I for half an hour to discuss our treatment plan, after which I felt much better. He was also very responsive via phone when on call...is very experienced and respectful of individualized treatment goals/plan but has many patients to manage so you must be your own advocate.
[The nursing staff at RMA of Philiadelphia is] Kind, responsive and rooting for the patients to have success!...when some meds weren’t covered the clinic gave me samples which helped a lot...Felt like a person here, not just a number. Primarily went to Center City office. Annoying that on the weekend you have to go out to KOP to have stuff done. Liked all doctors, nurses and office staff...The office staff were always kind and remembered you personally (especially RMA Center City office where I went most often). Even though I saw multiple doctors through RMA, they were all kind and took the time to talk with you.
How was your experience with Martin Freedman at RMA of Pennsylvania?
I didn’t always see Dr Freedman in person because the Center City office was more convenient for me (he worked out of the suburban offices). Occasionally it seemed like I had to be in charge of knowing what cycle I was on and what the plan was next. However, after several cycles without result I made a consult appointment, and he did take the time to sit down with my husband and I for half an hour to discuss our treatment plan, after which I felt much better. He was also very responsive via phone when on call.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
Make sure you are knowledgeable and on top of your treatment plan and goals so you don’t waste any cycles. Dr Freedman is very experienced and respectful of individualized treatment goals/plan but has many patients to manage so you must be your own advocate.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
The office staff were always kind and remembered you personally (especially RMA Center City office where I went most often). Even though I saw multiple doctors through RMA, they were all kind and took the time to talk with you.
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
Unexplained infertility, possible diminished ovarian reserve/male factor. Had done 1 IUI and taken clomid x1 at another fertility clinic. Did not want to do IVF for personal reasons. Had 4 IUI w/ letrozole, one IUI w/ injectable and letrozole and took progesterone after- resulted in our daughter.
Describe your experience with the nursing staff at RMA of Pennsylvania.
Kind, responsive and rooting for the patients to have success!
Describe your experience with RMA of Pennsylvania.
Preferred RMA to another large academic fertility clinic in Philly that I went to first. Felt like a person here, not just a number. Primarily went to Center City office. Annoying that on the weekend you have to go out to KOP to have stuff done. Liked all doctors, nurses and office staff.
Describe the costs associated with your care under Martin Freedman at RMA of Pennsylvania.
Mostly Covered by insurance- when some meds weren’t covered the clinic gave me samples which helped a lot
8
Doctor
Martin Freedman
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
RMA of Pennsylvania
Philadelphia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2014 - 2019, Successful
NPS
10
NPS
10
Age 31 - 36
8 IUI
Unexplained
European
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Freedman was compassionate and caring! He gave me hope during times that I wanted to give up. When I felt nervous about a few things during the course of treatments, he eased my fears and helped me feel comfortable as possible...He always answered my questions and allowed me to feel supported and cared for...4 IUI’s each for both pregnancies, and for both pregnancies, I ended up conceiving on the 4th IUI. Although statistics show chances decreasing after the third IUi, Dr. Freedman allowed me to stull try 4 IUI’s both times, which was my lucky number!
I dealt with Tina [nurse at RMA of Philadelphia] during both pregnancies. She was amazing, knowledgeable and really got to know me. She made me feel comfortable...I never had anything go wrong at this clinic...Try to get to the clinic as early as possibly, if you are going for bloodwork or treatment before work. Don’t be afraid to ask your doctor any questions you may have. Definitely research your options so your fully aware of your treatment and choices.
How was your experience with Martin Freedman at RMA of Pennsylvania?
Again, Dr. Freedman was compassionate and caring! He gave me hope during times that I wanted to give up. When I felt nervous about a few things during the course of treatments, he eased my fears and helped me feel comfortable as possible.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
Ask him as many questions as you need to. He always answered my questions and allowed me to feel supported and cared for.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
Dr. Freedman was great! He was the doctor who helped me achieve both pregnancies. He treated me so compassionately and always cares about my well being. He always remembered my history and made me feel so at ease throughout the whole process. I actually went back to him to pursue a third pregnancy. Before I started treatment for that, I ended up miraculously getting pregnant in my own! He wa so caring that he still have me blood tests and early ultrasounds before discharging me to by OB, just to make sure everything was still okay! I recommend him to family and friends!
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
Clomid and Letrozole, along with Ovidrelinjeections. I also received 4 IUI’s each for both pregnancies, and for both pregnancies, I ended up conceiving on the 4th IUI. Although statistics show chances decreasing after the third IUi, Dr. Freedman allowed me to stull try 4 IUI’s both times, which was my lucky number!
Describe your experience with your nurse at RMA of Pennsylvania. (Assigned nurse: Tina)
I dealt with Tina during both pregnancies. She was amazing, knowledgeable and really got to know me. She made me feel comfortable.
Describe your experience with RMA of Pennsylvania.
Try to get to the clinic as early as possibly, if you are going for bloodwork or treatment before work. Don’t be afraid to ask your doctor any questions you may have. Definitely research your options so your fully aware of your treatment and choices.
Describe the costs associated with your care under Martin Freedman at RMA of Pennsylvania.
My insurance covered most services, but I paid out of pocket for Medications.
What specific things went wrong at RMA of Pennsylvania?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at RMA of Pennsylvania.
I never had anything go wrong at this clinic.
10
Doctor
Martin Freedman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Pennsylvania
Abington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2021, Successful
NPS
10
NPS
10
Age 32
2 Fertility Medications
PCOS
Black or African-American
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Freedman] took his time with me. He explained everything into detail and said he had a goal and he met his goal within two cycles. He always answered my questions and concerns. Never made me feel like just another person whom was trying to get pregnant...Cycle number one. I had taking letrozole 5mg for 5 days with a scheduled iui and I did not conceive that month. Cycle number two I repeated the same medicine only this cycle I used the ovidrel trigger shot and decided I wanted to do times intercourse and got my positive home pregnancy test.
The nursing [staff at RMA of Philadelphia] was amazing. I enjoyed my team and they always kept me in the loop...The front staff was great. This who did my blood work was excellent. The office was always clean and smelling great. The rooms are always cleaned and have good privacy...Cycle number one. I had taking letrozole 5mg for 5 days with a scheduled iui and I did not conceive that month. Cycle number two I repeated the same medicine only this cycle I used the ovidrel trigger shot and decided I wanted to do times intercourse and got my positive home pregnancy test.
How was your experience with Martin Freedman at RMA of Pennsylvania?
He was awesome. I can’t thank him enough for all the time and effort he has put into helping me. Dr Freedman is a man of his word. He let me know every option I had and got me the results I have been praying for. Would choose him all over again for the future if need be.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Pennsylvania?
He is Amazing. You will love having him. He will do whatever it takes to make your dreams come true.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Pennsylvania?
He took his time with me. He explained everything into detail and said he had a goal and he met his goal within two cycles. He always answered my questions and concerns. Never made me feel like just another person whom was trying to get pregnant.
Describe the protocols Martin Freedman used in your cycles at RMA of Pennsylvania and their degree of success.
Cycle number one. I had taking letrozole 5mg for 5 days with a scheduled iui and I did not conceive that month. Cycle number two I repeated the same medicine only this cycle I used the ovidrel trigger shot and decided I wanted to do times intercourse and got my positive home pregnancy test.
Describe your experience with your nurse at RMA of Pennsylvania. (Assigned nurse: Christina Mullen)
The nursing was amazing. I enjoyed my team and they always kept me in the loop.
Describe your experience with RMA of Pennsylvania.
The office I went to I can’t say anything bad about them. The front staff was great. This who did my blood work was excellent. The office was always clean and smelling great. The rooms are always cleaned and have good privacy.
10
Doctor
Martin Freedman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Pennsylvania
Abington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5