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Matthew Cohen

Northwell Health (FKA North Shore Long Island Jewish)

Rated 8.4
Strongly recommend: 71%Neutral: 15%Don't recommend: 15%8.4
71% strongly recommend
9 reviews
Humanity
8.7
8.7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.4
9.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.6
7.6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6.7
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Yale
Residency
Harvard
Fellowship
Columbia

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Matthew Cohen works in 1 office at

Northwell Health (FKA North Shore Long Island Jewish)
Rated 7.2
Strongly recommend: 47%Neutral: 19%Don't recommend: 34%7.2

Explore Clinic
Manhasset
300 Community Dr.
Manhasset, NY 11030
516-562-2229

9 patient reviews

Most Recent
Strongly Recommend
71%
Neutral
15%
Don't Recommend
15%
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
1
NPS
5
Age 35
5 IUI
1 IVF
Male Factor
Latinx
Income $200K - $499K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
It was very systematic, we didn't feel supported by the doctor [Dr. Cohen]. We needed encouragement, a positive outlook and the treatment to be tailored towards our medical needs and how my body was responding to the treatment. Instead we received one protocol, no options and the doctor never assessed any further. When the IVF was unsuccessful, I had to reach out for assistance, the doctor never called to follow up.
She [nurse at Northwell Health] was helpful and responsive. She was warm and made efforts to assist us through this process. She explained information and had patience...I requested a copy of my entire medical records and it took two weeks of harassing them to finally receive it...Sometimes it was quick other times there was a wait time...Strengths-clean, several locations in Long Island, Queens and Manhattan. Weakness-wait time during apts., some staff were insensitive and delayed in responding to messages or requests, with the exception of the nurses.
How was your experience with Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
He was informative and delivered knowledge. Unfortunately, he was not able to help us and we felt unsupported throughout the process and after the failed treatments by him. During my requested follow call after the failed IVF, he stated over the phone his opinion that if the next treatment didn't work out that he would suggest not trying anymore and failed to provide any medical information as to the reasons for his recommendation. This was very hurtful to us and it has taken me over one year to find myself emotionally ready and available to try fertility treatments again.
What's one piece of advice would you give a prospective patient of Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
Ask questions as to the different protocols available and whether they fully rule out possible medical conditions that might contribute to the outcome of treatments.
During treatment, were you treated like a number or a human with Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
It was very systematic, we didn't feel supported by the doctor. We needed encouragement, a positive outlook and the treatment to be tailored towards our medical needs and how my body was responding to the treatment. Instead we received one protocol, no options and the doctor never assessed any further. When the IVF was unsuccessful, I had to reach out for assistance, the doctor never called to follow up.
Describe the protocols Matthew Cohen used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.
Clomid for IUIs; birth control and injections for IVF including the trigger shot.
Describe your experience with your nurse at Northwell Health (FKA North Shore Long Island Jewish). (Assigned nurse: Ms. Gilic)
She was helpful and responsive. She was warm and made efforts to assist us through this process. She explained information and had patience.
Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).
Strengths-clean, several locations in Long Island, Queens and Manhattan. Weakness-wait time during apts., some staff were insensitive and delayed in responding to messages or requests, with the exception of the nurses.
Describe your experience with your monitoring appointments at Northwell Health (FKA North Shore Long Island Jewish).
Sometimes it was quick other times there was a wait time. There were times my records where not transferred to the other location even when followed up.
Describe the costs associated with your care under Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish).
It was mostly covered under our insurance, copays, genetic testing were out of pocket and some other fees.
Describe Matthew Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwell Health (FKA North Shore Long Island Jewish).
We only had one embryo to transfer.
What specific things went wrong at Northwell Health (FKA North Shore Long Island Jewish)?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to convey critical information
Describe the specific things that went wrong at Northwell Health (FKA North Shore Long Island Jewish).
I requested a copy of my entire medical records and it took two weeks of harassing them to finally receive it.
1
Doctor
Matthew Cohen
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
1 of 5
5
Clinic
Northwell Health (FKA North Shore Long Island Jewish)
Manhasset
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Review of
2017 - 2023, Successful
NPS
10
NPS
10
Age 44 - 50
3 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
Black or African-American
Income $50K - $99K
1st of 2 Docs
Donor Eggs With Other Docs
Donor Sperm With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
From the very beginning [Dr. Matthew Cohen] told me what to expect...he was very optimistic about my blood levels...insisted we use my own eggs in the beginning...did explain that my age was a factor...treated me with kid gloves...Out of those 25 eggs only 6 became embryos and unfortunately, they were all genetically defective
[Northwell Health (FKA North Shore Long Island Jewish)] strength is that staff...very aware of the sensitive issues...do feel they approach each of use differently and gently...only negative thing that I will say about the clinic, is the billing department and the lack of communication...should explain, in great detail, what is expected from the patient prior to beginning treatment.
How was your experience with Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
From the very beginning he told me what to expect. But at the same time he was very optimistic about my blood levels. He was the one that insisted we use my own eggs in the beginning. At the same time, he did explain that my age was a factor.
What's one piece of advice would you give a prospective patient of Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
To listen to everything that he has to say and to trust him that he does know best. he's only been doing this for 2 years.
During treatment, were you treated like a number or a human with Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
He treated me with kid gloves. He told me what to expect by letting me down easy.
Describe the protocols Matthew Cohen used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.
We did try using my own eggs at first. Because the doctor said that my blood levels were so promising. We did a few egg retrieval’s using my own eggs. We did retrieve a lot of eggs. In fact, we retrieved a total of 25 from all the cycles that I did. Out of those 25 eggs only 6 became embryos and unfortunately, they were all genetically defective and could not be used. That’s when Dr. Cohen started to discuss using donor eggs. It was so disappointing to have to use donor eggs, but I must say at least I tried using my own eggs. So, I do not regret trying to conceive using my own eggs.
Describe your experience with your nurse at Northwell Health (FKA North Shore Long Island Jewish). (Assigned nurse: Marianne Farkas, RN)
Marianne was very gentle with me because of the news that I had gotten that my own embryos failed. So she took me on with kid gloves knowing what I was going through.
Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).
The clinic’s strength is that staff. The staff is very aware of the sensitive issues that these women are facing trying to conceive. I do feel they approach each of use differently and gently. The only negative thing that I will say about the clinic, is the billing department and the lack of communication. They really should explain, in great detail, what is expected from the patient prior to beginning treatment.
Describe the costs associated with your care under Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish).
My insurance only covered 80% of the cost. I did have to take out personal loans to cover the remainder of the balance. Also my coverage used to cover donor eggs and now they do not.
Describe Matthew Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwell Health (FKA North Shore Long Island Jewish).
He explained to me that if I was using my own eggs, we would transfer 2 embryo's, but since I was using a donor egg, we would only transfer 1.
What specific things went wrong at Northwell Health (FKA North Shore Long Island Jewish)?
  • Lost or damaged samples
Describe the specific things that went wrong at Northwell Health (FKA North Shore Long Island Jewish).
At one point, very early on, (during my very first retrieval). The clinic lost the sperm sample that my boyfriend gave. They were supposed to analyze and save the sample. But because of miscommunication between the doctor and lab they analyzed and discarded the sample.
10
Doctor
Matthew Cohen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northwell Health (FKA North Shore Long Island Jewish)
Manhasset
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
2018 - 2020, Unsuccessful
NPS
10
NPS
10
Age 45 - 47
2 IVF
Poor Egg Quality
Uterine Fibroids
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
When I first sat down with Dr. Cohen he first explained to me why the human body preforms the way it does. And that no amount of medicine or modern technology can change that. With that said, he laid out for the reason why it would be extremely hard for a women my age to get pregnant naturally with my own eggs. He told me this information in a way as if he was letting me down easy and not to have high expectations. He was not rough by saying, “you too old to get pregnant”. He did recommend using donor eggs, but at the same time he did not force it or say to me that this was my ONLY option.
I would tell any person coming into this clinic [that the fertility clinic and the laboratory that maintains the sperm are 2 separate entities. I would tell them that they would have to be on top of the laboratory to ensure that they have the doctor’s orders that the it is followed exactly. ... When my partner left his sperm sample, the Laboratory was to analyze and store his sample. Instead the lab analyzed and threw out his sample by mistake. We did not know this until the day before retrieval. Because of my partner work schedule (he works for MTA) he just could not get off to come with me the next morning to produce sperm while the doctor was retrieving my eggs. Which is why I would tell anyone coming in that they should stay on top of the lab.
How was your experience with Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
Dr. Cohen strengths is the way he approaches his patient’s. He’s very caring and careful with his words in describing an outcome that may not occur. When I first sat down with Dr. Cohen he first explained to me why the human body preforms the way it does. And that no amount of medicine or modern technology can change that. With that said, he laid out for the reason why it would be extremely hard for a women my age to get pregnant naturally with my own eggs. He told me this information in a way as if he was letting me down easy and not to have high expectations. He was not rough by saying, “you too old to get pregnant”. He did recommend using donor eggs, but at the same time he did not force it or say to me that this was my ONLY option.
What's one piece of advice would you give a prospective patient of Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
With the number of years he has in this profession, I would tell them to consider all of his advice and follow it. And understand, that’s he’s trying to help you get pregnant and not discourage you from starting a family.
During treatment, were you treated like a number or a human with Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
He treated me with kid gloves. As an expert in this filed he told me delicately that because of my age the expectations will not be good. But at the same time he was very encouraging because of my AMH levels which is high for a women of my age.
Describe the protocols Matthew Cohen used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.
Usually in a women my age, my AMH would be low and my FHS would be high. But because my levels were good, Dr. Cohen was more excited than I was to start treatment. This encouragement from him made me feel more enthusiastic about starting fertility treatment regardless of my age. On my first round of treatment, Dr. Cohen had me on 300 iu of Gonal F and 150 of Menopur per day. He did this for about 12 days (I can’t remember the exact number of days). Again his rational for this protocol was because my AMH levels where 1.1. He was able to retrieve 13 eggs.
Describe your experience with your nurse at Northwell Health (FKA North Shore Long Island Jewish). (Assigned nurse: Vahida Gilic, RN)
Very informative and walked me through each progress step by step. Called me every night to see how I was doing on the medication. She was concerned about any side effects. She was also very encouraging because my of AMH levels.
Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).
I would tell any person coming into this clinic that the fertility clinic and the laboratory that maintains the sperm are 2 separate entities. I would tell them that they would have to be on top of the laboratory to ensure that they have the doctor’s orders that the it is followed exactly.
Describe your experience with your monitoring appointments at Northwell Health (FKA North Shore Long Island Jewish).
You could go in between the hours of 7 to 11 for monitoring, but I always made sure I have an appointment for 7:00 am. One time, I was not able to get an appointment until 7:30 am. I did this so that I could ensure I would get seen and leave the clinic by a certain time because I still had to go to work. If you did not have an appointment, you had to wait but was still seen.
Describe the costs associated with your care under Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish).
Since my insurance only cover 80% of treatment my co-payment was $4,000. My insurance does not cover fertility medication, which $8,000.00
Describe Matthew Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwell Health (FKA North Shore Long Island Jewish).
Because of poor egg quality, we were not able to transfer any embryos.
What specific things went wrong at Northwell Health (FKA North Shore Long Island Jewish)?
  • Lost or damaged samples
Describe the specific things that went wrong at Northwell Health (FKA North Shore Long Island Jewish).
When my partner left his sperm sample, the Laboratory was to analyze and store his sample. Instead the lab analyzed and threw out his sample by mistake. We did not know this until the day before retrieval. Because of my partner work schedule (he works for MTA) he just could not get off to come with me the next morning to produce sperm while the doctor was retrieving my eggs. Which is why I would tell anyone coming in that they should stay on top of the lab.
10
Doctor
Matthew Cohen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Northwell Health (FKA North Shore Long Island Jewish)
Manhasset
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
2015, Successful
NPS
10
NPS
10
Age 26
1 IVF
PCOS
Unexplained
Ashkenazi Jewish
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
He [Dr Cohen] was great at patience -- he always sat down, he never made me feel like he was in a rush, he always remembered me, he always answered all of my questions even if they sounded insane, he was always very compassionate when I would freak out, he was always ready to move on when I moved on and never pressured me into anything.
Strengths: it was comfortable, clean, efficient. There were two specific ladies in the reception area who were absolute angels. Weaknesses: sometimes we waited a very long time...No one told me that I wasn't allowed to take advil during treatments until after I took a lot for backache. No one told my husband when he was supposed to start his antibiotics for the IVF cycle, so he never took them. When I called the nurse to ask how my embryos were developing , they read me the results from the day before instead of from that day so I was panicking about the lack of development. They didn't tell us until very last minute (a week before our scheduled IUI) that my husband would need to get re-tested for genetic diseases and then the doctor (not Dr. Cohen) criticized me and my husband because my husband didn't accompany me to the first appointment where he claims he would have remembered to tell him.
How was your experience with Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
He was great at patience -- he always sat down, he never made me feel like he was in a rush, he always remembered me, he always answered all of my questions even if they sounded insane, he was always very compassionate when I would freak out, he was always ready to move on when I moved on and never pressured me into anything.
What's one piece of advice would you give a prospective patient of Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
Even if he seems a little cold at first, it's not a real coldness, it's just a personality. He's very kind and warm.
During treatment, were you treated like a number or a human with Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
He was the kindest doctor. He had a ton of patience, always waiting until I asked all of my questions. He always told me all of the facts and didn't keep me guessing or waiting.
Describe the protocols Matthew Cohen used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.
By the time I switched to Dr. Cohen, I had already been on 2 failed cycles of chlomid. I switched over to him to try an IUI - he upped my dosage of chlomid because I was only producing 1 egg a month with it, and we scheduled 2 timed IUIs with injections. I did that twice. I didn't want to do a third because my 2nd IUI was too hard for me and he didn't pressure me to try again even though he said 4 IUIs are standard. We moved onto IVF and it was successful.
Describe your experience with the nursing staff at Northwell Health (FKA North Shore Long Island Jewish).
Some of them were great - really helpful and compassionate and clear. Other nurses were a little rougher or impatient. A few nurses forgot to tell us some medications that we were supposed to use or not allowed to use. One nurse also read me the wrong report about my embryo development so I experienced a traumatic few days where I thought none of my embryos were developing normally. But there were a few really nice ones.
Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).
Strengths: it was comfortable, clean, efficient. There were two specific ladies in the reception area who were absolute angels. Weaknesses: sometimes we waited a very long time
Describe your experience with your monitoring appointments at Northwell Health (FKA North Shore Long Island Jewish).
I went in early in the morning before work so I didn't usually have very long lines. Sometimes I walked right in for blood work and stepped directly into the room for a sonogram. Other times there was a little bit of a longer wait but it was never terrible.
Describe the costs associated with your care under Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish).
IUI I believe was a bit less than $500, IVF medication I think was around $12k, IVF processes was around $14k but we got $4k back.
What specific things went wrong at Northwell Health (FKA North Shore Long Island Jewish)?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Northwell Health (FKA North Shore Long Island Jewish).
No one told me that I wasn't allowed to take advil during treatments until after I took a lot for backache. No one told my husband when he was supposed to start his antibiotics for the IVF cycle, so he never took them. When I called the nurse to ask how my embryos were developing , they read me the results from the day before instead of from that day so I was panicking about the lack of development. They didn't tell us until very last minute (a week before our scheduled IUI) that my husband would need to get re-tested for genetic diseases and then the doctor (not Dr. Cohen) criticized me and my husband because my husband didn't accompany me to the first appointment where he claims he would have remembered to tell him.
10
Doctor
Matthew Cohen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northwell Health (FKA North Shore Long Island Jewish)
Manhasset
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
8
NPS
7
Age 36 - 37
1 IVF
Income $50K - $99K
Doctor
Only Doc Seen
Neutral
Neutral
Successful
Review of
He [Dr. Cohen] was great, appointments were usually very short and more the office than the doctor felt like an assembly line. Doctor was great....He was very good at explaining everything and what to expect, he explained to my mom medical husband everything from IVF to PGS. He was very gentle during the procedures for procedures that i have heard of people complaining they hurt i didn’t even feel them.... They [nurses] were great, always calling me back and answered all questions
They [North Shore -Manhasset] were great, always calling me back and answered all questions...Very busy and feels like it’s easy to get lost, wait times can also be long. The staff however tries to be as accommodating as possible. Only 1 phlebotomist which can mean a long wait time for blood work...He [Dr. Cohen] was great, appointments were usually very short and more the office than the doctor felt like an assembly line. Doctor was great.
How was your experience with Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
He was very good at explaining everything and what to expect, he explained to my mom medical husband everything from IVF to PGS. He was very gentle during the procedures for procedures that i have heard of people complaining they hurt i didn’t even feel them.
What's one piece of advice would you give a prospective patient of Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
Ask questions
During treatment, were you treated like a number or a human with Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
He was great, appointments were usually very short and more the office than the doctor felt like an assembly line. Doctor was great.
Describe your experience with your nurse at Northwell Health (FKA North Shore Long Island Jewish). (Assigned nurse: Vajida)
They were great, always calling me back and answered all questions
Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).
Very busy and feels like it’s easy to get lost, wait times can also be long. The staff however tries to be as accommodating as possible. Only 1 phlebotomist which can mean a long wait time for blood work
Describe the costs associated with your care under Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish).
About 18,000 not including medication or genetics
Describe Matthew Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwell Health (FKA North Shore Long Island Jewish).
We did PGS so only 1 transferred
8
Doctor
Matthew Cohen
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Northwell Health (FKA North Shore Long Island Jewish)
Manhasset
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Review of
2016 - 2017, Successful
NPS
10
NPS
10
Age 31 - 32
2 IUI
Ashkenazi Jewish
Income $50K - $99K
Operations
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
He genuinely cares about each patient, however, he reminded us of Sheldon Cooper on big bang theory - genius with limited social interaction skills. That being said, we would definitely go back to him in the future and recommend him to anyone looking.
Strength -At major hospital Weakness - Difficult to get to, had to drive...Whenever we were unsure of how to proceed, the nurses were kind and patient and made sure calls were returned in a timely manner. They more than made up the lack of bedside manner of Dr. Cohen...He was very down to earth and explained things to us at every turn. He is definitely a little quirky, but was patient with us and treated us like mature adults, never talking over our heads. Would definitely recommend him and his staff to anyone looking
How was your experience with Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
He was very down to earth and explained things to us at every turn. He is definitely a little quirky, but was patient with us and treated us like mature adults, never talking over our heads. Would definitely recommend him and his staff to anyone looking
What's one piece of advice would you give a prospective patient of Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
His social interaction skills are limited, but he more than makes up for it with his genius. In the end, as long as you get your baby, do you really care that you were treated by Dr. Spock?
During treatment, were you treated like a number or a human with Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
He genuinely cares about each patient, however, he reminded us of Sheldon Cooper on big bang theory - genius with limited social interaction skills. That being said, we would definitely go back to him in the future and recommend him to anyone looking.
Describe your experience with the nursing staff at Northwell Health (FKA North Shore Long Island Jewish).
Whenever we were unsure of how to proceed, the nurses were kind and patient and made sure calls were returned in a timely manner. They more than made up the lack of bedside manner of Dr. Cohen
Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).
Strength -At major hospital Weakness - Difficult to get to, had to drive
10
Doctor
Matthew Cohen
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northwell Health (FKA North Shore Long Island Jewish)
Manhasset
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 28 - 29
4 IUI
Anovulation
PCOS
Black or African-American
Income $0 - $49K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
I felt as if he [Dr. Matthew Cohen] cared for my husband and I needs . He was very helpful as a male doctor . He was understandable due to insurance purpose and he gave us alternative that helped us out. Dr. Cohen made me feel like a human because he didn’t judge me for my age , or my condition...is the First Male Doctor who made me feel comfortable as a female . He kind , thoughtful and a good communicator.
The nursing staff [at Northwell Health-FKA North Shore Long Island Jewish] was friendly , they greeted me in a polite way . They all need my name and all had smiles on there face as if they want to be there...they always called me for my appointments. Friendly, the hours of operation was reasonable...Matthew Cohen is the First Male Doctor who made me feel comfortable as a female . He kind , thoughtful and a good communicator.
How was your experience with Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
Matthew Cohen is the First Male Doctor who made me feel comfortable as a female . He kind , thoughtful and a good communicator. He gave me hope that one day I will have a family of my own . He said it will happen and I believe him . He a good doctor . As I stated , after my first miscarriage he told me not to feel discourage that the treatment worked and it will work again.
What's one piece of advice would you give a prospective patient of Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
Have faith with Dr. Matthew, Have Faith with yourself . Dr. Cohen will make you feel comfortable, keep in mind that he is not god , but he’s here to help.
During treatment, were you treated like a number or a human with Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
Being one of Dr. Cohen patient was a different feeling, due to the fact that he’s a male and I’m a female he made me feel comfortable. I felt as if he cared for my husband and I needs . He was very helpful as a male doctor . He was understandable due to insurance purpose and he gave us alternative that helped us out. Dr. Cohen made me feel like a human because he didn’t judge me for my age , or my condition . I felt welcome due to the fact that everyone that came to clinic was going through the same thing I was going through . When I experience my first miscarriage he told me to have hope and since I got pregnant that time, it will happen again . I would recommend Dr. Cohen to any female who wants to feel like a human .
Describe the protocols Matthew Cohen used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.
Dr. Cohen put me on Letrozole 2.5mg starting day 3-7 . I would than come in on day 10 or 12 to check my follicles , if I’m good to start procedures he will than have me schedule and day to come in . (I’ve done iui ). So my partner would come in at 7am give him sample and start the procedure at 9-10am . After that process there’s a two week wait . After the two weeks , I would than come in for a pregnancy test . If negative and I get a period I would do process all over . However if it is positive, I would have to come back in for blood sample to see if my numbers go up than my pregnancy is successful. If my numbers go down than I’m experiencing a miscarriage.
Describe your experience with your nurse at Northwell Health (FKA North Shore Long Island Jewish). (Assigned nurse: Doreen)
The nursing staff was friendly , they greeted me in a polite way . They all need my name and all had smiles on there face as if they want to be there .
Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).
The fertility clinic that I’ve went to strength was that, they always called me for my appointments. Friendly, the hours of operation was reasonable . To my knowledge, I wouldn’t say that the clinic had a weakness .
Describe the costs associated with your care under Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish).
Not sure
Describe Matthew Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwell Health (FKA North Shore Long Island Jewish).
N/a
10
Doctor
Matthew Cohen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northwell Health (FKA North Shore Long Island Jewish)
Manhasset
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
NPS
10
NPS
8
Age 35
1 Egg Freezing
European
Income $50K - $99K
2nd of 3 Docs
2 Egg Freezing With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Review of
He [Dr. Cohen] explained every thing in full. He was very informative and caring. He had a great personality and oversight. He provide great details over the procedure and after effects. We have not had the surgery yet because if COVID. But plan to go through with the surgery once elective surgeries are opened up again. ... He was very nice and had a good personality while explaining the issues.
The clinics [Northwell Health] strengths, weaknesses and anything else a new patient should know is many. They should do their homework and ask as many questions if the period as possible. It is helpful to search the internet and other forums to find other couples that had gone through similar experiences. ... There were many different types of coats associated with this.
How was your experience with Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
He explained every thing in full. He was very informative and caring. He had a great personality and oversight. He provide great details over the procedure and after effects. We have not had the surgery yet because if COVID. But plan to go through with the surgery once elective surgeries are opened up again.
What's one piece of advice would you give a prospective patient of Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
Ask questions.
During treatment, were you treated like a number or a human with Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
He was very nice and had a good personality while explaining the issues.
Describe your experience with the nursing staff at Northwell Health (FKA North Shore Long Island Jewish).
They were very helpful.
Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).
The clinics strengths, weaknesses and anything else a new patient should know is many. They should do their homework and ask as many questions if the period as possible. It is helpful to search the internet and other forums to find other couples that had gone through similar experiences.
Describe the costs associated with your care under Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish).
There were many different types of coats associated with this.
10
Doctor
Matthew Cohen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Northwell Health (FKA North Shore Long Island Jewish)
Manhasset
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
Review of
2019, Successful
NPS
10
NPS
10
2 IVF
PCOS
Recurrent Pregnancy Loss
Unexplained
Income $100K - $199K
Lawyer
2nd of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Cohen is knowledgeable and has many years of experience. He does not give you false hope and he cares. He is patient and is always available to answer questions. He gives you a well thought out plan to achieve your intense goals. ... Dr Cohen makes you feel like a human. He is very caring and understanding ... Everyone is friendly and easy to get in touch.
Everyone [at Northwell Health] is friendly and easy to get in touch. Appointments are easy to make. Sometimes there is a long wait depending on the day. Parking is easy. There is valet parking. The clinic is clean and the waiting room is comfortable. ... The only whole staff is amazing from the Nurse Practitioner, Doreen to Dr. Cohen’s nurse, Vahida. They also showed concern and was always around for support and to answer questions.
How was your experience with Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
Dr. Cohen is knowledgeable and has many years of experience. He does not give you false hope and he cares. He is patient and is always available to answer questions. He gives you a well thought out plan to achieve your intense goals.
What's one piece of advice would you give a prospective patient of Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
Be patient. And write down all your questions. Don’t be afraid to raise any concerns or questions you have
During treatment, were you treated like a number or a human with Matthew Cohen at Northwell Health (FKA North Shore Long Island Jewish)?
Dr Cohen makes you feel like a human. He is very caring and understanding
Describe your experience with your nurse at Northwell Health (FKA North Shore Long Island Jewish). (Assigned nurse: Vahida RN)
The only whole staff is amazing from the Nurse Practitioner, Doreen to Dr. Cohen’s nurse, Vahida. They also showed concern and was always around for support and to answer questions.
Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).
Everyone is friendly and easy to get in touch. Appointments are easy to make. Sometimes there is a long wait depending on the day. Parking is easy. There is valet parking. The clinic is clean and the waiting room is comfortable.
10
Doctor
Matthew Cohen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northwell Health (FKA North Shore Long Island Jewish)
Manhasset
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of

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