Rated 10
Strongly recommend: 100%10
100% strongly recommend
4 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6
6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.5
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
New York Medical College
Residency
Wake Forest School of Medicine
Fellowship
University of Vermont’s Robert Lamar, MD College of Medicine

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Maximilian Klein works at

Boston IVF - The Syracuse Center
Rated 9.3
Strongly recommend: 92%Don't recommend: 8%9.3

Explore Clinic
Rochester
1561 Long Pond Road, Ste 410
Rochester, NY 14626
Syracuse
5792 Widewaters Parkway
Syracuse, NY 13214

4 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unsuccessful
NPS
10
NPS
10
Age 36
Income $200K - $499K
Nurse or HC Services
2nd of 2 Docs
IVF With Other Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Klein was so great to work with (and to continue working with for our next cycle). Each time we met with him, I felt like he had studied our case and came to the appointment JUST for us! It felt like he was only treating us and not that he had many patients and needs to meet. We had an ectopic pregnancy and he was so thorough in explaining what was happening and how he was going to treat it that it took a lot of the fear away.
Each and every staff member at Boston IVF in Syracuse has been amazing. Everyone is so nice, so organized and friendly! They understand what a difficult experience infertility is and they all try to make the experience as great as possible...Everyone is so warm- from the front desk (Anna) and getting bloodwork (Courtney) and ultrasounds (Gretchen). It’s a pleasure to see everyone each time I go. The nurses had to give me a shot for my ectopic pregnancy and they were so sweet.
How was your experience with Maximilian Klein at Boston IVF - The Syracuse Center?
My experience with Dr. Klein was great. He was so thorough and every time I met with him he came to each appointment so prepared. He was easy to understand and explained things in a way my husband and I could understand.
What's one piece of advice would you give a prospective patient of Maximilian Klein at Boston IVF - The Syracuse Center?
Ask all the questions you want and need to ask for your peace of mind. If you don’t understand something he is more than willing to rephrase or explain it differently until you’re comfortable.
During treatment, were you treated like a number or a human with Maximilian Klein at Boston IVF - The Syracuse Center?
Dr. Klein was so great to work with (and to continue working with for our next cycle). Each time we met with him, I felt like he had studied our case and came to the appointment JUST for us! It felt like he was only treating us and not that he had many patients and needs to meet. We had an ectopic pregnancy and he was so thorough in explaining what was happening and how he was going to treat it that it took a lot of the fear away.
Describe the protocols Maximilian Klein used in your cycles at Boston IVF - The Syracuse Center and their degree of success.
Dr. Klein did a frozen embryo transfer for us which ended in an ectopic pregnancy. In our follow up appointment he told us how next transfer he would lower the entry point of the catheter to try for a better outcome.
Describe your experience with your nurse at Boston IVF - The Syracuse Center. (Assigned nurse: Erin )
Each and every staff member at Boston IVF in Syracuse has been amazing. Everyone is so nice, so organized and friendly! They understand what a difficult experience infertility is and they all try to make the experience as great as possible.
Describe your experience with Boston IVF - The Syracuse Center.
I don’t think they have any weaknesses. Each time I go for an ultrasound or testing they always call me with results the same day, they always call me back in a timely manner when I leave them messages. Everyone is so warm- from the front desk (Anna) and getting bloodwork (Courtney) and ultrasounds (Gretchen). It’s a pleasure to see everyone each time I go. The nurses had to give me a shot for my ectopic pregnancy and they were so sweet.
Describe the costs associated with your care under Maximilian Klein at Boston IVF - The Syracuse Center.
I think it was around $3500 but insurance paid for most of it.
10
Doctor
Maximilian Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Boston IVF - The Syracuse Center
Syracuse
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
10
Age 29
1 IVF
Male Factor
PCOS
Ashkenazi Jewish
Income $50K - $99K
2nd of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
[Dr. Klein] always made time for me. Remember specific things from past appointments and he's very personable...Always had a positive outlook and that was very appreciated during this stressful time. He was informative and respectful. He always took the time to make sure we understood everything that was happening and what the next steps were. It was very easy to work with him.
[At Boston IVF - The Syracuse Center] I was treated like a human, every single person I talked to knew my name. That was incredible for me. They are organized, working as quickly to get you in and out of your appointments, but not in a rushed way...The nurses are just as knowledgeable as the dr. I always felt like I was in good hands. They were able to answer questions and calm any concerns.
How was your experience with Maximilian Klein at Boston IVF - The Syracuse Center?
He was very warm and welcoming. Always had a positive outlook and that was very appreciated during this stressful time. He was informative and respectful. He always took the time to make sure we understood everything that was happening and what the next steps were. It was very easy to work with him.
What's one piece of advice would you give a prospective patient of Maximilian Klein at Boston IVF - The Syracuse Center?
Trust the process.
During treatment, were you treated like a number or a human with Maximilian Klein at Boston IVF - The Syracuse Center?
He always made time for me. Remember specific things from past appointments and he's very personable.
Describe your experience with the nursing staff at Boston IVF - The Syracuse Center.
The nurses are just as knowledgeable as the dr. I always felt like I was in good hands. They were able to answer questions and calm any concerns.
Describe your experience with Boston IVF - The Syracuse Center.
A very, very special place. We came from a different clinic and the experience here from there was a complete 360. I was treated like a human, every single person I talked to knew my name. That was incredible for me. They are organized, working as quickly to get you in and out of your appointments, but not in a rushed way. They are all amazing
Describe the costs associated with your care under Maximilian Klein at Boston IVF - The Syracuse Center.
It's expensive, don't get me wrong. BUT - you get what you pay for. For a round of IVF (egg retrieval, transfer, including medication) we spent a little less than $20,000
10
Doctor
Maximilian Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Boston IVF - The Syracuse Center
Syracuse
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 38
Recurrent Pregnancy Loss
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Klein was very sympathetic to our previous and recent miscarriages. At our follow up appointment to go over the results of our testing he remembered personal details from our previous appointment...During a very difficult time being under Dr. Klein’s care has been reassuring. Not only does he have an incredible “bedside manner” he is clearly an expert in the field and I am lucky to have him as my physician
You definitely don’t feel like a number when you visit the office or call [Boston IVF - The Syracuse Center]. I feel like it is more intimate and you are treated individually depending on your circumstances. My only frustration is not being able to send messages through the portal...Everyone we met has been great...will thoroughly go through all possible causes and do the appropriate testing
How was your experience with Maximilian Klein at Boston IVF - The Syracuse Center?
During a very difficult time being under Dr. Klein’s care has been reassuring. Not only does he have an incredible “bedside manner” he is clearly an expert in the field and I am lucky to have him as my physician.
What's one piece of advice would you give a prospective patient of Maximilian Klein at Boston IVF - The Syracuse Center?
Try not to make yourself crazy over trying to research everything yourself. Dr. Klein will thoroughly go through all possible causes and do the appropriate testing. He will also go over those results with you in an easy to understand manner.
During treatment, were you treated like a number or a human with Maximilian Klein at Boston IVF - The Syracuse Center?
During our initial consultation Dr. Klein was very sympathetic to our previous and recent miscarriages. At our follow up appointment to go over the results of our testing he remembered personal details from our previous appointment. He was excited to learn that we had a positive pregnancy test THAT morning. Unfortunately that pregnancy resulted in another miscarriage. Again, we were met with compassion by Dr. Klein. We look forward to beginning IVF in January.
Describe the protocols Maximilian Klein used in your cycles at Boston IVF - The Syracuse Center and their degree of success.
We aren’t there yet! Waiting for my HCG to return to zero before we can start the process.
Describe your experience with the nursing staff at Boston IVF - The Syracuse Center.
Everyone we met has been great.
Describe your experience with Boston IVF - The Syracuse Center.
You definitely don’t feel like a number when you visit the office or call. I feel like it is more intimate and you are treated individually depending on your circumstances. My only frustration is not being able to send messages through the portal!
Describe the costs associated with your care under Maximilian Klein at Boston IVF - The Syracuse Center.
We will see…
10
Doctor
Maximilian Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Boston IVF - The Syracuse Center
Syracuse
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
10
Age 25
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Klein is very down to earth and very patient with every questions we’ve had throughout the process thus far...We are still in the process of figuring out what our specific treatment plan is but throughout our appointments thus far, Dr. Klein has been very clear, concise yet compassionate in discussing our options with us. He is kind and down to earth. As a nurse, I had what felt like a million questions and he answered every one without hesitation.
Boston IVF in Syracuse has been such a great place for us thus far. We are really just in the beginning steps of our IVF journey but the staff and the atmosphere has been more than we could have expected...The nurses are very compassionate and organized. We have gone through a lot of testing with both my husband and I and they have been very supportive...Dr. Klein is very down to earth and very patient with every questions we’ve had throughout the process thus far.
How was your experience with Maximilian Klein at Boston IVF - The Syracuse Center?
We are still in the process of figuring out what our specific treatment plan is but throughout our appointments thus far, Dr. Klein has been very clear, concise yet compassionate in discussing our options with us. He is kind and down to earth. As a nurse, I had what felt like a million questions and he answered every one without hesitation.
What's one piece of advice would you give a prospective patient of Maximilian Klein at Boston IVF - The Syracuse Center?
Ask all of the question you have. He will answer them.
During treatment, were you treated like a number or a human with Maximilian Klein at Boston IVF - The Syracuse Center?
Dr. Klein is very down to earth and very patient with every questions we’ve had throughout the process thus far.
Describe the protocols Maximilian Klein used in your cycles at Boston IVF - The Syracuse Center and their degree of success.
We are not yet to this point in our treatment plan. We will start IVF in the next few months.
Describe your experience with the nursing staff at Boston IVF - The Syracuse Center.
The nurses are very compassionate and organized. We have gone through a lot of testing with both my husband and I and they have been very supportive.
Describe your experience with Boston IVF - The Syracuse Center.
Boston IVF in Syracuse has been such a great place for us thus far. We are really just in the beginning steps of our IVF journey but the staff and the atmosphere has been more than we could have expected.
Describe the costs associated with your care under Maximilian Klein at Boston IVF - The Syracuse Center.
Luckily, our insurance covered most of our testing thus far. We had a small cost with our carrier genetic screening.
Describe Maximilian Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF - The Syracuse Center.
N/A
10
Doctor
Maximilian Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Boston IVF - The Syracuse Center
Syracuse
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5