Melvin Thornton

Extend Fertility

Rated 8.2
Strongly recommend: 61%Don't recommend: 39%8.2
61% strongly recommend
8 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.2
9.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.5
8.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.3
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Wash U. St. Louis
Residency
USC
Fellowship
USC

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Melvin Thornton works at

Extend Fertility
Rated 9.2
Strongly recommend: 77%Neutral: 15%Don't recommend: 9%9.2

Explore Clinic
Extend
200 West 57th Street, Suite 1101
New York, NY 10019
Melvin Thornton works at

Braverman Reproductive Immunology
Rated 9
Strongly recommend: 79%Neutral: 12%Don't recommend: 9%9

Explore Clinic
New York
155 EAst 76th Stree, Suite 1H
New York, NY 10021
Melvin Thornton works at

Global Fertility and Genetics
Rated 6.8
Strongly recommend: 45%Neutral: 10%Don't recommend: 45%6.8

Explore Clinic
New York
115 E 57th St, Ste 420-430
New York, NY 10022

8 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
6
NPS
3
Age 32 - 34
3 IVF
3 Embryo Freezing
Surrogacy
Immunological
Recurrent Pregnancy Loss
European
Income $50K - $99K
Sales Representative
4th of 6 Docs
2 IUI With Other Docs
2 IVF With Other Docs
2 Embryo Freezing With Other Docs
Doesn't Recommend
Doesn't Recommend
Successful
Dr Thornton is one of my favorite doctors. He was so compassionate and honestly tried his best to give me a child. We had success on our first try with him but it ended in a second trimester loss. Since that loss I had 2 failed transfers and my surrogate had an 8 week miscarriage with no heartbeat. Unfortunately after 4 transfers with no baby we need to move on...He will try his very best to give you a baby. He’s honestly really cares.
The [Global Fertility and Genetics] clinic is a boutique type clinic. They specialize with the Asian population coming over to the US. I had paid out of pocket costs for most of my treatment totaling $45,000. They do not give any cash discounts or military discount like all the other clinics I had gone to. The clinic would not reimburse me for their error on the medication discrepancy. I had emailed four times asking to speak with HR and they never responded. Their prices constantly were changing with no warning. The price for a transfer had gone up $500 within 6 months (mid year) and I never got a notice. I honestly would not go back and would not recommend anyone to the clinic.
How was your experience with Melvin Thornton at Global Fertility and Genetics?
Dr Thornton is one of my favorite doctors. He was so compassionate and honestly tried his best to give me a child. We had success on our first try with him but it ended in a second trimester loss. Since that loss I had 2 failed transfers and my surrogate had an 8 week miscarriage with no heartbeat. Unfortunately after 4 transfers with no baby we need to move on.
What's one piece of advice would you give a prospective patient of Melvin Thornton at Global Fertility and Genetics?
He will try his very best to give you a baby. He’s honestly really cares.
During treatment, were you treated like a number or a human with Melvin Thornton at Global Fertility and Genetics?
The nurses and doctors always knew who I was when I walked into the office. They called and emailed me by name. When I walked into the office with my husband or mom Dr Thornton would hug us.
Describe the protocols Melvin Thornton used in your cycles at Global Fertility and Genetics and their degree of success.
My lining didn’t cooperate after our second trimester loss but he always tried to add in estrogen. The lining grew after additional estrogen. However, I wish he would have tried a natural cycle to see if my body can do it by itself since we knew it wasn’t reacting to estrogen.
Describe your experience with your nurse at Global Fertility and Genetics. (Assigned nurse: Maria)
The nursing staff in the beginning were on top of everything. However, on my 5th egg retrieval they gave me a wrong dosage for a drug that I had to pay out of pocket for. I had emailed three times to verify the dosage as it didn’t seem right and they confirmed it was correct. The day before retrieval when they were telling me to take my last shot the dosage was different. I then emailed saying this isn’t the dose I was taking. I was taking 10units instead of 100units so very different dosages. I was so annoyed.
Describe your experience with Global Fertility and Genetics.
The clinic is a boutique type clinic. They specialize with the Asian population coming over to the US. I had paid out of pocket costs for most of my treatment totaling $45,000. They do not give any cash discounts or military discount like all the other clinics I had gone to. The clinic would not reimburse me for their error on the medication discrepancy. I had emailed four times asking to speak with HR and they never responded. Their prices constantly were changing with no warning. The price for a transfer had gone up $500 within 6 months (mid year) and I never got a notice. I honestly would not go back and would not recommend anyone to the clinic.
Describe your experience with your monitoring appointments at Global Fertility and Genetics.
When I did monitoring appointments at the office it was always quick and on the scheduled time. However, living in California and traveling multiple times to NY for monitoring was too much. I ended up doing monitoring in my state and just traveled for the procedures.
Describe the costs associated with your care under Melvin Thornton at Global Fertility and Genetics.
We paid out of pocket for majority of the treatment and surrogacy. We paid over $45,000. They never gave any cash discount or military discount. I ended up getting a job just for the insurance. But billing still tried to charge me for testing even though insurance covered it.
Describe Melvin Thornton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Global Fertility and Genetics.
I’m a very petite person who immune issues. I also don’t make many embryos so we couldn’t afford to transfer more than one embryo in the result of losing two. I also can’t carry more than 2 babies so if an embryo split we would need to do fetal reduction.
What specific things went wrong at Global Fertility and Genetics?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Global Fertility and Genetics.
You need to double check everything with this clinic. As a patient I shouldn’t need to double check medication dosages to make sure I’m getting the correct dose. Even when I did double check three times they said it was correct but the day before retrieval wrote a different dose. This was a critical drug to help egg quality on my 5th retrieval and now I will never know if it worked or could have yielded more embryos.
6
Doctor
Melvin Thornton
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
3
Clinic
Global Fertility and Genetics
New York
NPS
Operations
2 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
8
Age 31
1 IVF
Male Factor
Tubal Blockage
European
Latinx
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Neutral
Successful
Given my relatively young age at the time (30) and no egg quality or quantity factors, he [Dr. Melvin Thornton] selected a not aggressive stem process that left me with little to no side effects and success on the first try...Given my age (30) and quality of eggs, he recommended eSET unless we were ok with multiples...I always personally saw Dr. Thornton or a trusted colleauge at each of my appointments. If it was not going to be Dr. Thornton, he would let me know in advance.
Hours and location were convenient for monitoring appointments [at Sher Fertility of New York]. Retrievals and transfers were done in the NYC office, which was also accommodating with hours (my transfer was on a Sunday). Did not batch patients which I liked. However, sometimes long waits. The reception staff in the Westchester office were sometimes less than understanding and could be abrasive.
How was your experience with Melvin Thornton at Sher Fertility Solutions New York?
Warm, compassionate, calming presence. Matter of fact about all aspects of treatment. Always reachable, provided us with his cell and direct email. Selected the appropriate protocol given our infertility factors and history.
What's one piece of advice would you give a prospective patient of Melvin Thornton at Sher Fertility Solutions New York?
Don't be afraid to push for more details and clarity when needed. He can sometimes act like the treatment is simplistic but if you ask questions he will always take the time to answer them thoughtfully.
During treatment, were you treated like a number or a human with Melvin Thornton at Sher Fertility Solutions New York?
I always personally saw Dr. Thornton or a trusted colleauge at each of my appointments. If it was not going to be Dr. Thornton, he would let me know in advance.
Describe the protocols Melvin Thornton used in your cycles at Sher Fertility Solutions New York and their degree of success.
Gonal F 225. Given my relatively young age at the time (30) and no egg quality or quantity factors, he selected a not aggressive stem process that left me with little to no side effects and success on the first try.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Shardae)
Always compassionate, however, tended to see many different nurses and instructions were not always clear.
Describe your experience with Sher Fertility Solutions New York.
Hours and location were convenient for monitoring appointments. Retrievals and transfers were done in the NYC office, which was also accommodating with hours (my transfer was on a Sunday). Did not batch patients which I liked. However, sometimes long waits. The reception staff in the Westchester office were sometimes less than understanding and could be abrasive.
Describe the costs associated with your care under Melvin Thornton at Sher Fertility Solutions New York.
24K plus prescriptions.
Describe Melvin Thornton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
Given my age (30) and quality of eggs, he recommended eSET unless we were ok with multiples. i agreed with this approach.
What specific things went wrong at Sher Fertility Solutions New York?
  • Lost appointments
Describe the specific things that went wrong at Sher Fertility Solutions New York.
Again, it was just receptionist staff at Westchester clinic. They did not make scheduling appointments easy, and sometimes missed scheduling appointments I tried to make altogether. Reaching out to Dr. Thornton directly solved these issues.
10
Doctor
Melvin Thornton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Sher Fertility Solutions New York
Purchase (closed)
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
5
NPS
0
Age 36 - 37
Ashkenazi Jewish
Income $200K - $499K
2nd of 3 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Surrogacy With Other Docs
LGBTQ+
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I don’t think he [Dr. Thornton] was a bad doctor however as part of a corporation they did not deliver what they promised. ... I felt as though every transfer the medical protocol was exactly the same. I remember our surrogate expressing frustration that every medical protocol was exactly the same. She really wanted them to change things up since she was a successful surrogate before.
It was just an awful experience. ... They [nursing staff] lacked compassion. On one occasion they sent us an email to inform us we had a miscarriage. They had no care or understanding how emotional this was for us. ... It [CT Fertility] was run by a corporation, so things that were promised they went back on ... We were treated like numbers. ... Very disorganized, never go to a clinic that is managed by a corporation because they only care about making money and not about the end results.
How was your experience with Melvin Thornton at CT Fertility (closed)?
I don’t think he was a bad doctor however as part of a corporation they did not deliver what they promised. For example he told us if we paid to have genetic testing done he would not charge us for the transfer since he knew money was very tight for us. We got billed anyway, and when I questioned it he told me the financial department said he couldn’t do that.
During treatment, were you treated like a number or a human with Melvin Thornton at CT Fertility (closed)?
It was run by a corporation, so things that were promised they went back on
Describe the protocols Melvin Thornton used in your cycles at CT Fertility (closed) and their degree of success.
I felt as though every transfer the medical protocol was exactly the same. I remember our surrogate expressing frustration that every medical protocol was exactly the same. She really wanted them to change things up since she was a successful surrogate before.
Describe your experience with the nursing staff at CT Fertility (closed).
They lacked compassion. On one occasion they sent us an email to inform us we had a miscarriage. They had no care or understanding how emotional this was for us.
Describe your experience with CT Fertility (closed).
Very disorganized, never go to a clinic that is managed by a corporation because they only care about making money and not about the end results. We were treated like numbers. The CFO told me understands what we are going through because his wife almost needed IVF. I was quick to remind him his insurance probably covered that and he would be allowed to claim it on his taxes, while as a gay couple we could not do either.
What specific things went wrong at CT Fertility (closed)?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Provided conflicting information
Describe the specific things that went wrong at CT Fertility (closed).
It was just an awful experience. We had a very positive experience with this clinic previously and successfully had our daughter. Our loved Dr sold the practice and it went completely down hill
5
Doctor
Melvin Thornton
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
CT Fertility (closed)
Trumbull (closed)
NPS
Operations
1 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
NPS
10
NPS
10
Age 28 - 29
1 IUI
Unexplained
Income $100K - $199K
Teacher
1st of 3 Docs
9 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Thornton was calm, funny, and had an easy-going nature. My husband and I felt comfortable with him. He was compassionate and understanding.... Dr. Thornton was knowledgeable, calm, compassionate, patient, and flexible. My husband and I felt like we were under so much pressure (as I know so many couples do) and this certainly aided in our struggles. One month we couldn't go through with IUI and Dr. Thornton sat down with us and calmly talked us, through. On the month that we conceived, due to pressure, our sample wasn't strong and Dr. Thornton was flexible and allowed us to come in the next day for a back to back IUI.
The Center For Women's Reproductive Care [Columbia U] had convenient hours. While it was a first come first serve system, you were able to get to the center early in hopes of getting in and out in a timely manner. The staff was wonderful. Depending on the day, wait time to get in for your appointment could vary....The nursing staff were kind, reassuring, and kept us in the loop. They were supportive and positive.... Dr. Thornton was calm, funny, and had an easy-going nature.
How was your experience with Melvin Thornton at Columbia University?
Dr. Thornton was knowledgeable, calm, compassionate, patient, and flexible. My husband and I felt like we were under so much pressure (as I know so many couples do) and this certainly aided in our struggles. One month we couldn't go through with IUI and Dr. Thornton sat down with us and calmly talked us, through. On the month that we conceived, due to pressure, our sample wasn't strong and Dr. Thornton was flexible and allowed us to come in the next day for a back to back IUI. That cycle we conceived our son.
What's one piece of advice would you give a prospective patient of Melvin Thornton at Columbia University?
Do not be scared to ask questions. He is quite patient, understanding and down to Earth.
During treatment, were you treated like a number or a human with Melvin Thornton at Columbia University?
Dr. Thornton was calm, funny, and had an easy-going nature. My husband and I felt comfortable with him. He was compassionate and understanding.
Describe the protocols Melvin Thornton used in your cycles at Columbia University and their degree of success.
Our infertility was unexplained at the time. I was placed on Clomid and we did Clomid and IUI. We conceived on our 3rd IUI cycle (4 IUI in total).
Describe your experience with the nursing staff at Columbia University.
The nursing staff were kind, reassuring, and kept us in the loop. They were supportive and positive.
Describe your experience with Columbia University.
The Center For Women's Reproductive Care had convenient hours. While it was a first come first serve system, you were able to get to the center early in hopes of getting in and out in a timely manner. The staff was wonderful. Depending on the day, wait time to get in for your appointment could vary.
Describe the costs associated with your care under Melvin Thornton at Columbia University.
I just had to pay copays.
Describe Melvin Thornton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
NA
10
Doctor
Melvin Thornton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
West Harrison (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018, Successful
NPS
10
NPS
10
Age 25
1 Fertility Medications
Latinx
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Thornton] went above and betond to make me feel comfortable. He is an amazing doctor....Bedside manner, positive attitude, friendly, understanding and compassionate. I am an adult but young but he treated me in a well respected manner and I am very appreciative of that.I cannot wait until I get the results that I am seeking but I am confident that with his help I will be there soon....As friendly as Dr. Thornton. they [nursing staff] are amazing and friendly...
The strengths of this clinic [CT Fertility] is their staff and environment. It is very clean and very comforting. I am approached every time with a smile and a warm greeting. This clinic does not have any weaknesses.... As friendly as Dr. Thornton. they [nursing staff] are amazing and friendly....Bedside manner, positive attitude, friendly, understanding and compassionate. I am an adult but young but he treated me in a well respected manner and I am very appreciative of that.
How was your experience with Melvin Thornton at CT Fertility (closed)?
Bedside manner, positive attitude, friendly, understanding and compassionate. I am an adult but young but he treated me in a well respected manner and I am very appreciative of that.I cannot wait until I get the results that I am seeking but I am confident that with his help I will be there soon.
What's one piece of advice would you give a prospective patient of Melvin Thornton at CT Fertility (closed)?
Patience
During treatment, were you treated like a number or a human with Melvin Thornton at CT Fertility (closed)?
He went above and betond to make me feel comfortable. He is an amazing doctor.
Describe your experience with the nursing staff at CT Fertility (closed).
As friendly as Dr. Thornton. they are amazing and friendly.
Describe your experience with CT Fertility (closed).
The strengths of this clinic is their staff and environment. It is very clean and very comforting. I am approached every time with a smile and a warm greeting. This clinic does not have any weaknesses.
10
Doctor
Melvin Thornton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CT Fertility (closed)
Trumbull (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 34
1 IVF
1 Egg Freezing
PCOS
European
4th of 4 Docs
8 IUI With Other Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Thornton has been a great physician and guide for us through this process. He has wonderful bedside manner, and is so understanding and thoughtful. He is very thorough in his care, and really knows and understands industry best practices...very responsive to emails...[Eset approach] Single embyro only...
[American Fertility Services] is a brand new clinic that is beautiful with state-of-the-art technology. I felt really comfortable here for my egg retrieval. The lab is also really clean and modern. It's like a 5-star hotel! We came from out of town and it was well worth the visit. My only wish is that there were more nice hotels nearby.
How was your experience with Melvin Thornton at American Fertility Services?
Dr. Thornton has been a great physician and guide for us through this process. He has wonderful bedside manner, and is so understanding and thoughtful. He is very thorough in his care, and really knows and understands industry best practices.
During treatment, were you treated like a number or a human with Melvin Thornton at American Fertility Services?
Dr. Thornton has the best bedside manner of any physician I have worked with. He is so warm and kind. And also very responsive to emails!
Describe your experience with American Fertility Services.
This is a brand new clinic that is beautiful with state-of-the-art technology. I felt really comfortable here for my egg retrieval. The lab is also really clean and modern. It's like a 5-star hotel! We came from out of town and it was well worth the visit. My only wish is that there were more nice hotels nearby.
Describe Melvin Thornton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at American Fertility Services.
Single embyro only
10
Doctor
Melvin Thornton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
10
Clinic
American Fertility Services
Greenwich
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2024, Successful
NPS
10
NPS
10
Age 36
Cancer
Endometriosis
Accountant
1st of 2 Docs
Egg Freezing With Other Docs (cancer)
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Thornton's exemplary care extended beyond professional obligations...kindness and meticulous attention ensured we felt not just attended to, but genuinely cared for...commitment went beyond procedural aspects...fostering a reassuring and supportive healthcare experience.
Global Fertility & Genetics exceeded expectations. Their comprehensive approach, compassionate care, and commitment to our unique journey made us feel supported and confident. Trust their expertise for a positive fertility experience...nursing staff's unwavering dedication...making our treatment journey a collaborative
How was your experience with Melvin Thornton at Global Fertility and Genetics?
Dr. Thornton's exemplary care extended beyond professional obligations; his kindness and meticulous attention ensured we felt not just attended to, but genuinely cared for. His commitment went beyond procedural aspects, creating an atmosphere where the outcome of our treatment became a shared concern, fostering a reassuring and supportive healthcare experience.
What's one piece of advice would you give a prospective patient of Melvin Thornton at Global Fertility and Genetics?
When visiting Dr. Thornton, openly communicate your concerns and health goals. His caring approach thrives on collaboration, ensuring personalized and effective treatment.
During treatment, were you treated like a number or a human with Melvin Thornton at Global Fertility and Genetics?
Dr Thornton gave me special attention and made me feel like all of my concerns were addressed.
Describe your experience with the nursing staff at Global Fertility and Genetics.
The nursing staff's unwavering dedication mirrored Dr. Thornton's exceptional care. Their kindness and meticulous attention created a genuine and supportive healthcare environment, making our treatment journey a collaborative and reassuring experience.
Describe your experience with Global Fertility and Genetics.
Global Fertility & Genetics exceeded expectations. Their comprehensive approach, compassionate care, and commitment to our unique journey made us feel supported and confident. Trust their expertise for a positive fertility experience.
10
Doctor
Melvin Thornton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Global Fertility and Genetics
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2024, 5 Eggs Frozen
NPS
9
NPS
10
Age 32
2 Egg Freezing
Diminished Ovarian Reserve
Poor Egg Quality
East Asian
Income $100K - $199K
Only Doc Seen
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Melvin Thornton] was a very professional and very experienced doctor...always explained every detail about the process consummate professional with extensive expertise. His thorough explanations ensure patients understand every step of their treatment journey...is very kind, he always gave me a warm hug when meet
[At Global Fertility and Genetics] Exceptional care was provided by Maria. Professional, compassionate, and knowledgeable. Demonstrates excellent clinical skills and empathy towards patients. Consistently goes above and beyond to ensure patient comfort and well-being. A valuable asset to the healthcare team
How was your experience with Melvin Thornton at Global Fertility and Genetics?
He was a very professional and very experienced doctor, he always explained every detail about the process consummate professional with extensive expertise. His thorough explanations ensure patients understand every step of their treatment journey
What's one piece of advice would you give a prospective patient of Melvin Thornton at Global Fertility and Genetics?
Trust Dr. Thornton's expertise fully. His dedication to thorough explanations and patient understanding ensures the best possible care experience
During treatment, were you treated like a number or a human with Melvin Thornton at Global Fertility and Genetics?
Doctor Thorton is very kind, he always gave me a warm hug when meet
Describe your experience with your nurse at Global Fertility and Genetics. (Assigned nurse: Maria)
Exceptional care was provided by Maria. Professional, compassionate, and knowledgeable. Demonstrates excellent clinical skills and empathy towards patients. Consistently goes above and beyond to ensure patient comfort and well-being. A valuable asset to the healthcare team
Describe your experience with Global Fertility and Genetics.
I recommend this practice to anyone looking. You would be in the care of a Clinic that along with his team gives his patients, the best of care. And hopefully, I can come back someday for another review.
Describe Melvin Thornton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Global Fertility and Genetics.
N/A
9
Doctor
Melvin Thornton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Global Fertility and Genetics
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5