Mercedes Gondra

Rated 9.7
Strongly recommend: 89%Neutral: 11%9.7
89% strongly recommend
8 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.7
9.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.6
8.6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Buenos Aires
Residency
U. of Nebraska

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone

8 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
10
NPS
10
Age 31 - 32
2 IVF
Diminished Ovarian Reserve
Endometriosis
Male Factor
Recurrent Pregnancy Loss
European
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Gondra has not only Been my gynecologist as I suffer from endometriosis, but she was my surgeon to remove my endometriosis and my IVF doctor. I felt and feel comforted knowing she has been through every step. She takes a genuine interest and concern in your well being and your goal to become a family. I can’t tell you how many times I cried happy or sad tears, but each time she comforted me and gave me the encouragement and strength to keep fighting. She calls you to talk and explain things and makes sure to sympathize with you as well. I’m grateful for all of that during this infertility struggle.
Everyone in that office [Gondra Center for Reproductive Care & Advanced Gynecology] shows compassion and true interest in your family. I’ve had a complicated case and everyone is on the same page and someone always gets back to you. Communication and care are their strengths, I don’t have any weaknesses to report. ... All the nurses have been through so much with me. I’ve hugged and cried with them all. I actually miss my time there as I have moved and we don’t have insurance coverage right now for fertility
How was your experience with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
Dr. Gondra has not only Been my gynecologist as I suffer from endometriosis, but she was my surgeon to remove my endometriosis and my IVF doctor. I felt and feel comforted knowing she has been through every step. She takes a genuine interest and concern in your well being and your goal to become a family. I can’t tell you how many times I cried happy or sad tears, but each time she comforted me and gave me the encouragement and strength to keep fighting. She calls you to talk and explain things and makes sure to sympathize with you as well. I’m grateful for all of that during this infertility struggle.
What's one piece of advice would you give a prospective patient of Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
She has an accent so I have learned to understand her better. I also talk fast, so I’m sure she had to learn to understand me.
During treatment, were you treated like a number or a human with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
Dr. Gondra not only has gone through endometriosis and told me her story, but she would always hug me and make me feel like this will happen for us. I shed a lot of tears in her office, but I felt comforted being there with her and her staff. I’m grateful for that connection and care.
Describe the protocols Mercedes Gondra used in your cycles at Gondra Center for Reproductive Care & Advanced Gynecology (closed) and their degree of success.
Our first cycle, I did not respond too well so we expected to not get embryos, but we got two eggs and two embryos, one fresh transfer of which became a baby girl I would carry for 7 weeks before a miscarriage. The baby was genetically tested after my miscarriage, as we have not done genetic testing on any of our embryos. Once it came back that the baby was genetically fine, Dr. Gondra wanted to run tests on me. We then transferred our second embryo from that round and that was a negative. This followed by another round of IVF with additional medications to include a growth hormone that helped produce more eggs and embryos. We did a fresh transfer again - negative, followed by two frozen transfer; both negative. Unfortunately, we moved right after our last transfer so I have two embryos at Dr. Gondras.
Describe your experience with your nurse at Gondra Center for Reproductive Care & Advanced Gynecology (closed). (Assigned nurse: Celeste )
All the nurses have been through so much with me. I’ve hugged and cried with them all. I actually miss my time there as I have moved and we don’t have insurance coverage right now for fertility
Describe your experience with Gondra Center for Reproductive Care & Advanced Gynecology (closed).
Dr. Gondra has a well organized clinic, very busy, but always communicative and understanding. Everyone in that office shows compassion and true interest in your family. I’ve had a complicated case and everyone is on the same page and someone always gets back to you. Communication and care are their strengths, I don’t have any weaknesses to report.
Describe the costs associated with your care under Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed).
The cost at Dr. Gondra is reasonable. She is currently running a holiday special for those who want to start a family, but the costs for fertility can be so astronomical, that they are out of reach.
Describe Mercedes Gondra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gondra Center for Reproductive Care & Advanced Gynecology (closed).
We decided on our 4th transfer to put in 2 embryos, but both did not take.
10
Doctor
Mercedes Gondra
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Gondra Center for Reproductive Care & Advanced Gynecology (closed)
Phoenix (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 28 - 29
1 IVF
Male Factor
PCOS
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Gondra knew me, remembered details about me and my story that we’re not a part of my chart, and was always encouraging in our time together... is direct but kind in her approach. Her attitude is positive even in the face of adversity and she seems to genuinely care about her patients beyond their affect on her success rate. She worked to ensure my treatment was the best for me and never pushed us into any tests or treatment we were uncomfortable with.
I had 60+ follicles, 44 eggs, 22 mature, 16 fertilized, 13 blastocysts [at Gondra Center for Reproductive Care]...Every nurse I worked with was kind and willing to help in any way they could. They also did AWESOME blood draws- and that is a big deal when you’re going through that many pokes!...Total Care with Maria Gondra was roughly 20,000 (including PESA sperm retrieval, IVF all freeze, FET, and all medications)...Compassion, care, and facts are the clinic’s strengths. They will be honest and up front about what can be done. The price is middle of the road for IVF from what I’ve found. It is a small clinic with only one doctor and one NP, along with the nursing staff. There are limitations with a small clinic, but I felt the personal care I was given was a worthy trade off.
How was your experience with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
Dr. Gondra is direct but kind in her approach. Her attitude is positive even in the face of adversity and she seems to genuinely care about her patients beyond their affect on her success rate. She worked to ensure my treatment was the best for me and never pushed us into any tests or treatment we were uncomfortable with.
What's one piece of advice would you give a prospective patient of Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
Dr. Gondra has a thick accent that some people may not easily understand (I had no issues, but my MIL couldn’t understand her). She is direct in her presentation of facts.
During treatment, were you treated like a number or a human with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
Dr. Gondra knew me, remembered details about me and my story that we’re not a part of my chart, and was always encouraging in our time together.
Describe the protocols Mercedes Gondra used in your cycles at Gondra Center for Reproductive Care & Advanced Gynecology (closed) and their degree of success.
Our goal was as many mature eggs as possible while offsetting risk of OHSS (due to PCOS). I was put on birth control for 2 months to completely “quiet” my ovaries. Then I started on 150 units of menopur and 150 units of Follistim for 8 days. Then Menopur was cut to 75 units and while Follistim remained at 150 units for another 2 days (total of 10 days of stims). I took ganirelix to prevent ovulation for 4 days, and my trigger shot was Lupron (to avoid ohss). I had 60+ follicles, 44 eggs, 22 mature, 16 fertilized, 13 blastocysts.
Describe your experience with your nurse at Gondra Center for Reproductive Care & Advanced Gynecology (closed). (Assigned nurse: Celeste)
Every nurse I worked with was kind and willing to help in any way they could. They also did AWESOME blood draws- and that is a big deal when you’re going through that many pokes!
Describe your experience with Gondra Center for Reproductive Care & Advanced Gynecology (closed).
Compassion, care, and facts are the clinic’s strengths. They will be honest and up front about what can be done. The price is middle of the road for IVF from what I’ve found. It is a small clinic with only one doctor and one NP, along with the nursing staff. There are limitations with a small clinic, but I felt the personal care I was given was a worthy trade off.
Describe the costs associated with your care under Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed).
Total Care with Maria Gondra was roughly 20,000 (including PESA sperm retrieval, IVF all freeze, FET, and all medications)
Describe Mercedes Gondra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gondra Center for Reproductive Care & Advanced Gynecology (closed).
Considering we had success with one embryn on our first transfer, I’m very glad we only transferred one. I did not want twins, and the risks that come with a multiple pregnancy- and we are pregnant with one healthy little boy.
10
Doctor
Mercedes Gondra
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Gondra Center for Reproductive Care & Advanced Gynecology (closed)
Phoenix (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 29
Endometriosis
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Gondra is by far the best doctor I could've ever picked. She truly understand my diagnosis because she also has endometriosis. She takes her time to listen to me and my concerns. She's very open and honest with me as well about my chances. She makes me feel really comfortable voicing my concerns and even likes hearing my thoughts about my treatment.... Dr. Gondra's first step in treatment was to give me a choice to start IUI right away or go for a surgery to increase my chances. I
From the time I scheduled my appointment, I was able to get in fast. Their patient portal is very user friendly and straight forward. You can schedule appointments online. The building the clinic [Gondra Center for Reproductive Care] is located in is very nice area and right above an outpatient center. The clinic is fairly small but well equipped. Everything is very clean and new. The lab is very nice as well.... They are the sweetest ladies.
How was your experience with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
Although my journey with Dr. Gondra is just starting, I feel like she already is my biggest advocate. She truly is there to help me get the baby my husband and I have always wanted. She is very caring, a great listener, compassionate about what she does, and very understanding because she went through what her patients have gone through. She's personable and a very down-to-earth person. I feel in very good hands with her. I see her every time I come into her office. I can call anytime and she's always there to answer my questions or concerns.
What's one piece of advice would you give a prospective patient of Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
I would tell a prospective patient to just go in ready to learn and listen and also to just relax. You will be in great hands. Make sure you voice your concerns and don't be afraid. She will listen to you. I promise.
During treatment, were you treated like a number or a human with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
Dr. Gondra is by far the best doctor I could've ever picked. She truly understand my diagnosis because she also has endometriosis. She takes her time to listen to me and my concerns. She's very open and honest with me as well about my chances. She makes me feel really comfortable voicing my concerns and even likes hearing my thoughts about my treatment. Her office staff is like family and they remember me every time. I don't fee like a broken record and having to repeat my history every time I have an appointment.
Describe the protocols Mercedes Gondra used in your cycles at Gondra Center for Reproductive Care & Advanced Gynecology (closed) and their degree of success.
My diagnosis is new, but I do have endometriosis and Dr. Gondra's first step in treatment was to give me a choice to start IUI right away or go for a surgery to increase my chances. I did my research and endometriosis can be very aggressive, so I picked surgery. Endometriosis runs in my family, so I want to be prepared that I will need IVF right after surgery. It makes me sad that I might not be able to afford IVF like some of my family members After my surgery in a week, i'll know more of what my options are.
Describe your experience with the nursing staff at Gondra Center for Reproductive Care & Advanced Gynecology (closed).
They are the sweetest ladies. I have met the NP, all of the nurses, front desk coordinators, and embryologist. They are all a very close team and have known Dr. Gondra for a very long time. They talk to me like i'm a part of their family. I truly feel cared about.
Describe your experience with Gondra Center for Reproductive Care & Advanced Gynecology (closed).
I haven't been there very long, but everything so far is top notch as far as I can tell. The lab is nice and the equipment is state of the art. From the time I scheduled my appointment, I was able to get in fast. Their patient portal is very user friendly and straight forward. You can schedule appointments online. The building the clinic is located in is very nice area and right above an outpatient center. The clinic is fairly small but well equipped. Everything is very clean and new. The lab is very nice as well.
Describe the costs associated with your care under Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed).
Everything so far has been covered by my insurance. She accepts most insurance in coverage is available under your policy. And they work with you on payments for out of pocket expenses. Very accommodating when it comes to finances.
10
Doctor
Mercedes Gondra
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Gondra Center for Reproductive Care & Advanced Gynecology (closed)
Phoenix (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2016 - 2017, Unsuccessful
NPS
9
NPS
9
Age 35 - 36
2 IUI
Endometriosis
Unexplained
Black or African-American
Income $200K - $499K
Doctor
1st of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Mercedes Gondra] really seems to care and her approach is candid but compassionate. She speaks quickly and has an accent and it might a little challenging for someone who is new to the infertility process to follow. Fortunately, all of the notes are available in an online portal for review...Used Femara for IUI cycles to avoid any further thinning of endometrial lining that Clomid may cause. Next step scheduled to be IVF. The plan is for a mock cycle with ERA testing and frozen embryo transfer once a sufficient lining is obtained.
My IUI's [at Gondra Center for Reproductive Care & Advanced Gynecology] were roughly $800-900 out of pocket and the Femara was around $20...Dr. Gondra is the only physician there; no portion of the care is provided by a nurse practitioner or other mid-level provider. The clinic is still new, so there may not be many reviews. However, Dr. Gondra is not new to the area or to RE...I had unexplained infertility but was over 35. Used Femara for IUI cycles to avoid any further thinning of endometrial lining that Clomid may cause.
How was your experience with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
I trust Dr. Gondra and have referred other people to her (don't know their outcomes). She really seems to care and her approach is candid but compassionate. She speaks quickly and has an accent and it might a little challenging for someone who is new to the infertility process to follow. Fortunately, all of the notes are available in an online portal for review.
What's one piece of advice would you give a prospective patient of Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
Take notes during your visit and review them with her before you leave.
During treatment, were you treated like a number or a human with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
Dr. Gondra has hand-selected her office staff to be friendly people who work well together. I was always greeted by name as soon as I walked through the door and they remembered details about my life.
Describe the protocols Mercedes Gondra used in your cycles at Gondra Center for Reproductive Care & Advanced Gynecology (closed) and their degree of success.
I had unexplained infertility but was over 35. Used Femara for IUI cycles to avoid any further thinning of endometrial lining that Clomid may cause. Next step scheduled to be IVF. The plan is for a mock cycle with ERA testing and frozen embryo transfer once a sufficient lining is obtained.
Describe your experience with Gondra Center for Reproductive Care & Advanced Gynecology (closed).
Dr. Gondra is the only physician there; no portion of the care is provided by a nurse practitioner or other mid-level provider. The clinic is still new, so there may not be many reviews. However, Dr. Gondra is not new to the area or to REI; she previously worked at Troche Fertility Centers and it is possible that further information may be found there.
Describe the costs associated with your care under Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed).
My insurance covered infertility testing but not treatment. So my lab testing, baseline ultrasound, HSG, and husband's semen analysis were nominal. My IUI's were roughly $800-900 out of pocket and the Femara was around $20.
9
Doctor
Mercedes Gondra
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Gondra Center for Reproductive Care & Advanced Gynecology (closed)
Phoenix (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
10
NPS
10
Age 34
2 IUI
3 IVF
Endometriosis
European
Income $100K - $199K
Operations
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Gondra] is very knowledgeable and in my opinion the best option for treatment if you have endometriosis is Phoenix. She gives everyone individualized care and I truly feels she is invested in your success. Even after I had my she continued to check on our well being. I still see her for endometriosis related issues since she sees people for advanced gyno issues too.... She always made me feel like I was her only patient. She truly empathizes with you and wants you to have your baby.
My doctor started her own clinic [Gondra Center] so its hard to review ivf treatment there. Many of her staff including the NP and embryologist moved with here so I'm sure they are doing a great job. I see my doctor for endometriosis and the front desk can always get me an appointment quickly. The new clinic doesn't book too many people at one time so you don't wait or feel rushed. They give each patient enough time to address all issues.
How was your experience with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
She is very knowledgeable and in my opinion the best option for treatment if you have endometriosis is Phoenix. She gives everyone individualized care and I truly feels she is invested in your success. Even after I had my she continued to check on our well being. I still see her for endometriosis related issues since she sees people for advanced gyno issues too.
What's one piece of advice would you give a prospective patient of Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
If you need surgery for endometriosis she is your best bet. She focuses on fertility preserving surgery. She removed a 10cm cyst from my ovary. Most docs couldn't do this.
During treatment, were you treated like a number or a human with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
She always made me feel like I was her only patient. She truly empathizes with you and wants you to have your baby.
Describe the protocols Mercedes Gondra used in your cycles at Gondra Center for Reproductive Care & Advanced Gynecology (closed) and their degree of success.
First was surgery to removes stage 4 endometriosis and 10 cm cyst from my ovary. IVF #1 antagonist protocol with no bcp lead in b/c I'm a clot risk and used lovenox. 300 follistim, 150 menopur. 4 of 8 mature, 3 fertilized, 2 day 3 ET of grade A. Chemical pregnancy. Surgery to remove 3 cm from good ovary before ivf #2 IVF #2 reduced menopur to 75iu and increased follistim to 375 and lead in with bcp/lovenox to help me not have lead follicles like ivf #1. This cycle was bad. 10 eggs but only 1 mature. Transfer grade c embryo on day 3. bfn. IVF # lead in w/ bcp/lovenox. Stimmed with 375 iu menopur, .25 hgh and 125 follistim. 8 eggs, 7 mature, 6 fertilized and two made it to day 5. ETed 2 early grade B blast and had a live birth in April 2016. Took a while but we found the protocol that worked for me. Lots and lots of menopur!
Describe your experience with your nurse at Gondra Center for Reproductive Care & Advanced Gynecology (closed). (Assigned nurse: Kori)
My doctor has since left the clinic I received treatment but many of the team members went to her new clinic. My ivf coordinator Kori was awesome. She helped me get drug discounts and donated drugs. Two of the my nurses went to my doctor's new clinic. They are very knowledgeable and I go to the NP for well women.
Describe your experience with Gondra Center for Reproductive Care & Advanced Gynecology (closed).
My doctor started her own clinic so its hard to review ivf treatment there. Many of her staff including the NP and embryologist moved with here so I'm sure they are doing a great job. I see my doctor for endometriosis and the front desk can always get me an appointment quickly. The new clinic doesn't book too many people at one time so you don't wait or feel rushed. They give each patient enough time to address all issues.
Describe the costs associated with your care under Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed).
10000 for ivf 1000 for iui
Describe Mercedes Gondra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gondra Center for Reproductive Care & Advanced Gynecology (closed).
Based on my situation 2 was recommended.
10
Doctor
Mercedes Gondra
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Gondra Center for Reproductive Care & Advanced Gynecology (closed)
Phoenix (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2015, Unsuccessful
NPS
10
NPS
9
Age 32 - 33
2 IVF
Diminished Ovarian Reserve
Male Factor
Income $50K - $99K
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Gondra] was very honest. She was clear in her treatment and confident. She was very blunt which I like but may be off putting to some. She was pretty involved in the cycles. She was not at every appointment. She did not do all my procedures due to insurance issues.... Pre-cycle was 5 weeks of birth control.I was on ganirelix (to prevent ovulation), menopur and follistim. I had low amh so I was on very high doses of follistim and menopur.
Clinic strengths were very affordable, efficient and upfront. Weaknesses were the front desk phone people could be rude sometimes. The clinic [Troche Fertility Centers] isn't the fanciest so when you walk in they seem not as technology updated but they were and they did everything on site which was nice.... Cycle was around 11k, meds were 4.5k. All ultrasounds were included, retrieval and transfer included, ISCI included. Meds were just the fertility meds. All the steroids, baby aspirin, vitamins, and such were separate at any old pharmacy. Blood work was extra (sent to an outside lab).
How was your experience with Mercedes Gondra at Troche Fertility Centers (closed)?
She was very honest. She was clear in her treatment and confident. She was very blunt which I like but may be off putting to some. She was pretty involved in the cycles. She was not at every appointment. She did not do all my procedures due to insurance issues. Dr. Troche filled in on the retrieval and transfer. She is no longer at the practice.
What's one piece of advice would you give a prospective patient of Mercedes Gondra at Troche Fertility Centers (closed)?
Be prepared for her bluntness. She was very compassionate though.
During treatment, were you treated like a number or a human with Mercedes Gondra at Troche Fertility Centers (closed)?
They were nice and despite being very busy always answered me quickly and honestly
Describe the protocols Mercedes Gondra used in your cycles at Troche Fertility Centers (closed) and their degree of success.
Pre-cycle was 5 weeks of birth control.I was on ganirelix (to prevent ovulation), menopur and follistim. I had low amh so I was on very high doses of follistim and menopur. I was also on baby aspirin, steroids, antibiotics, and a drug to lower my prolactin levels. I was on progesterone suppositories because I had a needle fear and didn't want to do progesterone in oil.
Describe your experience with your nurse at Troche Fertility Centers (closed). (Assigned nurse: Kori Garcia)
The care coordinator was responsible for most of the interaction I had with the clinic. She was fantastic. Although she did have a 'tell' of sorts. If she had bad news she would call later in the day. So I knew when she didn't call early it wasn't going to be good news. Ann did the endometrial scratch and the ultrasounds to check on the progress of the hormones.
Describe your experience with Troche Fertility Centers (closed).
Clinic strengths were very affordable, efficient and upfront. Weaknesses were the front desk phone people could be rude sometimes. The clinic isn't the fanciest so when you walk in they seem not as technology updated but they were and they did everything on site which was nice.
Describe the costs associated with your care under Mercedes Gondra at Troche Fertility Centers (closed).
Cycle was around 11k, meds were 4.5k. All ultrasounds were included, retrieval and transfer included, ISCI included. Meds were just the fertility meds. All the steroids, baby aspirin, vitamins, and such were separate at any old pharmacy. Blood work was extra (sent to an outside lab).
Describe Mercedes Gondra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Troche Fertility Centers (closed).
We did multiple embryos due to the fact that we did not have many embryos and they might not have made it to freeze.
10
Doctor
Mercedes Gondra
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
9
Clinic
Troche Fertility Centers (closed)
Glendale (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 42
Income $50K - $99K
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr Gondra is highly recommended because she is knowledgeable, caring, and makes sure I understand the information bd process before she leaves...The doctor greeted me as soon as she walked in. She explained the process for the IVF procedure. Before she left she asked if I understood the next steps and if I had any questions. I didn't have any questions. Everything was easy to understand.
The [Gondra Center for Reproductive Care & Advanced Gynecology] clinic is clean and is easy to navigate from one room to another. There's no weaknessess regarding the clinic. The staff is very nice, caring, knowledgeable, and easy to talk to. The nurses are very helpful when going over the process...The staff greeted me as I walked in. They helped me with the necessary paaperwork and were very polite when speaking to me. The doctor and assistants were very kind and explained the IVF process. It was easy to understand and I knew what to accept.
How was your experience with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
The doctor greeted me as soon as she walked in. She explained the process for the IVF procedure. Before she left she asked if I understood the next steps and if I had any questions. I didn't have any questions. Everything was easy to understand.
What's one piece of advice would you give a prospective patient of Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
Dr Gondra is highly recommended because she is knowledgeable, caring, and makes sure I understand the information bd process before she leaves.
During treatment, were you treated like a number or a human with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
The staff greeted me as I walked in. They helped me with the necessary paaperwork and were very polite when speaking to me. The doctor and assistants were very kind and explained the IVF process. It was easy to understand and I knew what to accept.
Describe the protocols Mercedes Gondra used in your cycles at Gondra Center for Reproductive Care & Advanced Gynecology (closed) and their degree of success.
Preimplantation genetic testing (PGT) examines embryos during in vitro fertilization (IVF) before possible transfer to a woman's uterus for a range of genetic problems that can cause implantation failure, miscarriage and birth defects in a resulting child.
Describe your experience with the nursing staff at Gondra Center for Reproductive Care & Advanced Gynecology (closed).
The nurses were so kind and made me feel comfortable when doing the ultrasound to see if I was a good fit for IVF
Describe your experience with Gondra Center for Reproductive Care & Advanced Gynecology (closed).
The clinic is clean and is easy to navigate from one room to another. There's no weaknessess regarding the clinic. The staff is very nice, caring, knowledgeable, and easy to talk to. The nurses are very helpful when going over the process.
Describe the costs associated with your care under Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed).
$1,200 for the kind donor. 1,500 for Anastasia 2000 for medicines
Describe Mercedes Gondra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gondra Center for Reproductive Care & Advanced Gynecology (closed).
NA
10
Doctor
Mercedes Gondra
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Gondra Center for Reproductive Care & Advanced Gynecology (closed)
Phoenix (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
8
NPS
10
Age 34
2 IUI
Anovulation
PCOS
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
Dr. Gondra is kind and extremely knowledgable. ... She was kind but blunt ... I was very hopeful about my chances of having a baby after seeing Dr. Gondra. Unfortunately I had two failed IUI. I decided to pursue more natural alternatives before trying more fertility treatments. ... If you want someone to help you get healthy for fertility you should probably start with someone else.
The Gondra Center was always clean, organized and has great location. I was always able to get an appointment when I needed one and didn’t spend too much time in the waiting room. ... One of the nurses forgot to call in a prescription I needed for my IUI. Was quick to respond to the mistake. ... Some [nursing staff] were friendly and kind and some were not as friendly.
How was your experience with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
I was very hopeful about my chances of having a baby after seeing Dr. Gondra. Unfortunately I had two failed IUI. I decided to pursue more natural alternatives before trying more fertility treatments.
What's one piece of advice would you give a prospective patient of Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
If you are ready to pursue medical fertility treatments Dr. Gondra is great. If you want someone to help you get healthy for fertility you should probably start with someone else.
During treatment, were you treated like a number or a human with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
She was kind but blunt. I left her office feeling hopeful.
Describe your experience with the nursing staff at Gondra Center for Reproductive Care & Advanced Gynecology (closed).
Some were friendly and kind and some were not as friendly.
Describe your experience with Gondra Center for Reproductive Care & Advanced Gynecology (closed).
The Gondra Center was always clean, organized and has great location. I was always able to get an appointment when I needed one and didn’t spend too much time in the waiting room. Dr. Gondra is kind and extremely knowledgable. Her nurses are good too.
Describe the costs associated with your care under Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology (closed).
Her prices seemed fair to the area
What specific things went wrong at Gondra Center for Reproductive Care & Advanced Gynecology (closed)?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Gondra Center for Reproductive Care & Advanced Gynecology (closed).
One of the nurses forgot to call in a prescription I needed for my IUI. Was quick to respond to the mistake.
8
Doctor
Mercedes Gondra
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Gondra Center for Reproductive Care & Advanced Gynecology (closed)
Phoenix (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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