Michael Alper

Boston IVF

Rated 6
Strongly recommend: 10%Neutral: 48%Don't recommend: 42%6
10% strongly recommend
13 reviews
Humanity
6
6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.7
7.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.1
5.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.3
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
McGill
Residency
Beth Israel Hospital
Fellowship
Beth Israel Deaconess Medical Center, Harvard Medical School, and Boston IVF

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Michael Alper works in 1 office at

Boston IVF
Rated 8.2
Strongly recommend: 63%Neutral: 19%Don't recommend: 18%8.2

Explore Clinic
Waltham
130 Second Avenue
Waltham, MA 02451
Michael Alper works at

Boston IVF - The Albany Center
Rated 7.3
Strongly recommend: 55%Neutral: 17%Don't recommend: 28%7.3

Explore Clinic
Loudonville
399 Albany Shaker Road
Loudonville, NY 12211

13 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
6
NPS
10
Age 22 - 23
1 IVF
1 Embryo Freezing
Endometriosis
Immunological
Recurrent Pregnancy Loss
Unexplained
Income $50K - $99K
Only Doc Seen
IUI With Other Docs
Doesn't Recommend
Strongly Recommends
Successful
We are young and I have a high AMH so [Dr.Alper] customized our protocol so we wouldn’t overstimulate...took lots of notes on our situation so every time we saw him or spoke over the phone he was very up to date on our individualized care. He does care about your success and will do what needs to be done and is very thorough on explaining things but can be a little quick to get you out of his office. I have left feeling like I didn’t always have my questioned answered
Nursing staff [at Boston IVF] has been wonderful. Communication with them is great. Financial office is bad. Not good with communication, gives very little information when needed. Their office is small and I love that about it because you feel less like a number. They often refer to us as the “travelers” because we have to travel 3 hours to get to the office, but it feels so personal and sweet and I love that they are a small enough clinic to remember their patients.
How was your experience with Michael Alper at Boston IVF - The Maine Center?
Our overall experience thus far with dr. Alper has been good. He is great at explaining the process of IVF and the logistics. I have a couple autoimmune diseases and we were beginning to look into IVF when one of them went into a dangerous flare. No matter how many times I begged him to start, he told us he wanted the best outcome for us and wanted me to be at my healthiest. That appointment was HARD. But I now appreciate him pushing off our treatment because it showed he cared about us and in the end was the right decision. I am a very straight to the point “give me all the details” kind of patient and he is a “everything is fine” “trust me” kind of doctor. He has a lot of faith in the process and that things will work out and definitely looks on the bright side of all things. While this is great and some patients might really appreciate this, this is where we butt heads a little bit because I like the cold hard truth. I like to see my specific results for everything, I like to hear opinions good and bad on everything and weigh pros and cons. Being Informed is best in my opinion and he doesn’t usually give all the information, just a summarized “best” version. I do like him as our doctor and so far our experience moving forward through IVF has been wonderful.
What's one piece of advice would you give a prospective patient of Michael Alper at Boston IVF - The Maine Center?
Be an advocate for yourself. This goes for any doctor. But test results don’t always tell the full truth, otherwise “unexplained infertility” wouldn’t be a thing. Write your questions down and push to have them answered. Don’t be afraid to be assertive about your particular situation if you have concerns. Communication is great so typically that isn’t something to worry about. Just be an advocate for yourself!
During treatment, were you treated like a number or a human with Michael Alper at Boston IVF - The Maine Center?
Dr Alper took lots of notes on our situation so every time we saw him or spoke over the phone he was very up to date on our individualized care. He does care about your success and will do what needs to be done and is very thorough on explaining things but can be a little quick to get you out of his office. I have left feeling like I didn’t always have my questioned answered, which was why I didn’t rate him “perfect” on this scale. I’ve learned to be a bit more assertive asking questions so we now work well together.
Describe the protocols Michael Alper used in your cycles at Boston IVF - The Maine Center and their degree of success.
We are young and I have a high AMH so Alper customized our protocol so we wouldn’t overstimulate. We did Gonal F, Cetrotide, and a Lupron trigger. There was a risk for hyperstimulation for me but dr Alper was really great with lowering my dosages and watching everything closely so that didn’t happen. Our IVF cycle produced 35 eggs retrieved, 27 of those fertilized, 17 made it to day 5 embryos and were frozen, 7 of those came back pgs normal embryos. We were very happy with our outcome of our IVF cycle. Due to Covid 19 we haven’t been able to move forward to our transfer yet. With my autoimmune conditions I advocated for immune protocols for our transfer but Alper is a bit reserved when it comes to “experimental treatment”. Or treatment/protocols without enough evidence to support. We’ve lost 5 pregnancies so this was important to us to try but he was strict on his opinion. He took us seriously though and pushed for second and third opinions from other doctors, which I appreciated. Dr. Alper cares.
Describe your experience with your nurse at Boston IVF - The Maine Center. (Assigned nurse: Tiffany)
My nurse Tiffany has been the best part of my treatment at Boston IVF. She is amazing. Great at communicating, very fast at getting back to you. She is so organized! I don’t know how she does it handling so many people but she does an amazing job making you feel like you are her only patient. The financial office is bad with communication. Not good with sharing pertinent information. We were hit with an unexpected huge bill and nobody communicated with us. Their phlebotomist is amazing!! She is so sweet and always makes you feel so good. She asks how we’re doing and how things are going and truly cares about you. It’s nice to have someone ask those questions.
Describe your experience with Boston IVF - The Maine Center.
Nursing staff has been wonderful. Communication with them is great. Financial office is bad. Not good with communication, gives very little information when needed. Their office is small and I love that about it because you feel less like a number. They often refer to us as the “travelers” because we have to travel 3 hours to get to the office, but it feels so personal and sweet and I love that they are a small enough clinic to remember their patients.
Describe the costs associated with your care under Michael Alper at Boston IVF - The Maine Center.
We had a cap of 10k for insurance coverage which we feel so blessed to have. Our IVF cycle (ministering, retrieval, freezing of embryos) cost is about 2000. Our pgs testing (which we were not given any information about regarding cost or what to expect) cost us 8,000. This was unexpected and we weren’t prepared to handle it. Our transfer will be out of pocket.
Describe Michael Alper's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF - The Maine Center.
For our particular situation I am considered high risk with pregnancy so he strongly advised us not to transfer more than one. We never wanted more than 1 transferred at a time anyway so this wasn’t an issue.
6
Doctor
Michael Alper
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Boston IVF - The Maine Center
South Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2019, Successful
NPS
7
NPS
8
Age 29 - 33
1 IVF
Anovulation
Income $50K - $99K
2nd of 2 Docs
4 IUI With Other Docs
Neutral
Neutral
Successful
Often times when meeting with Dr. Alper he wouldn't know what our diagnosis was, or what our history was. He'd make a blanket statement and we'd have to kind of correct him and it wasn't until then he'd check our file and then change what he had said.... Dr. Alper is very knowledgeable but also very nonchalant. We often felt that our case wasn't a big deal. At the same time he was open to our questions and very good at explaining everything in detail. I wish we hadn't stuck with the same protocol over and over until we ran out of embryos
I loved the nursing staff at Boston IVF.... Administration is not the most compassionate, they're disorganized and short in their answers. I always felt like I was bothering them with my questions. The nurses are wonderful. The blood drawing team and the ultrasound techs are amazing.... $12,000 FOR IVF cycle not including meds. $4,000 for frozen embryo transfer not including meds. All bloodwork and monitoring before starting a cycle was additional cost.
How was your experience with Michael Alper at Boston IVF - The Maine Center?
Dr. Alper is very knowledgeable but also very nonchalant. We often felt that our case wasn't a big deal. At the same time he was open to our questions and very good at explaining everything in detail. I wish we hadn't stuck with the same protocol over and over until we ran out of embryos, but he sort of made us feel like we had to just "go with the flow".
What's one piece of advice would you give a prospective patient of Michael Alper at Boston IVF - The Maine Center?
Educate yourselves first. Be prepared to ask questions. Know what you want and fight for yourself.
During treatment, were you treated like a number or a human with Michael Alper at Boston IVF - The Maine Center?
Often times when meeting with Dr. Alper he wouldn't know what our diagnosis was, or what our history was. He'd make a blanket statement and we'd have to kind of correct him and it wasn't until then he'd check our file and then change what he had said. If we weren't there to remind him we wouldn't have gotten proper treatment in my opinion. He would have just told the nurse to tell us to do one thing when really we're doing something else now because I spoke up.
Describe the protocols Michael Alper used in your cycles at Boston IVF - The Maine Center and their degree of success.
After losing 4 of our 5 embryos to negative cycles and chemical pregnancies we finally did ERA. We cured that with 3 cycles of antibiotics but then moved forward with another transfer with the same protocol as before even though I asked for the autoimmune protocol just to be safe.
Describe your experience with your nurse at Boston IVF - The Maine Center. (Assigned nurse: Barbara Delsignori)
I loved the nursing staff at Boston IVF.
Describe your experience with Boston IVF - The Maine Center.
Administration is not the most compassionate, they're disorganized and short in their answers. I always felt like I was bothering them with my questions. The nurses are wonderful. The blood drawing team and the ultrasound techs are amazing.
Describe the costs associated with your care under Michael Alper at Boston IVF - The Maine Center.
$12,000 FOR IVF cycle not including meds. $4,000 for frozen embryo transfer not including meds. All bloodwork and monitoring before starting a cycle was additional cost.
Describe Michael Alper's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF - The Maine Center.
Dr. Alper was open to multiple embryo transfer because he knew we were paying out of pocket.
What specific things went wrong at Boston IVF - The Maine Center?
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at Boston IVF - The Maine Center.
I think I've stated most issues. I always felt hesitant to contact administrative staff because their way of communication turned me off. It's such an emotional roller coaster you're on so I wish they would treat us a little gentler; from financials to scheduling.
7
Doctor
Michael Alper
NPS
Humanity
1 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
Boston IVF - The Maine Center
South Portland
NPS
Operations
4 of 5
Scheduling
1 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
4
NPS
5
Age 27 - 28
1 IVF
PCOS
Tubal Blockage
Recurrent Pregnancy Loss
Unexplained
Income $0 - $49K
Only Doc Seen
IUI With Other Docs
Donor Sperm
LGBTQ+
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Alper is very knowledgeable and well recognized for fertility treatment. I have experienced two miscarriages and an ectopic pregnancy and did not receive much compassion about this, although he provided me with factual and realistic information in regards to these occurrences. In my circumstances, he seemed to be very focused on the medical and scientific aspect of the treatment and did not seem to give any sympathy to my losses, which was hard for me. He provided me with very detailed and accurate information in regards to my procedures and what to expect.
Clinic [Boston IVF-South Portland] was slow at returning calls with important results. They were always able to schedule me if I needed to be seen but when I received bad news they lacked compassion or emotional support. Doctors and staff are fact a based and knowledgeable on the process and procedures but if you are looking for a clinic that provides emotional support during what can be a very trying time, I would be recommend this clinic.
How was your experience with Michael Alper at Boston IVF - The Maine Center?
Dr Alper is very knowledgeable and well recognized for fertility treatment. I have experienced two miscarriages and an ectopic pregnancy and did not receive much compassion about this, although he provided me with factual and realistic information in regards to these occurrences. In my circumstances, he seemed to be very focused on the medical and scientific aspect of the treatment and did not seem to give any sympathy to my losses, which was hard for me. He provided me with very detailed and accurate information in regards to my procedures and what to expect.
What's one piece of advice would you give a prospective patient of Michael Alper at Boston IVF - The Maine Center?
If you are looking for bedside manner and emotional support through the process, I would recommend looking for a different provider
During treatment, were you treated like a number or a human with Michael Alper at Boston IVF - The Maine Center?
During my continued treatment, I have had a number of misfortunes; such as two chemical pregnancies and one ectopic pregnancy resulting in the removal of my fallopian tubes. I have had a number of diagnostic tests done and although I have follow ups to review the results, at my next visit, the Doctor suggesting testing that has already been completed and reviewed. This makes it seem as though he does not remember my case or take the time to review my file before my appointments.
Describe the protocols Michael Alper used in your cycles at Boston IVF - The Maine Center and their degree of success.
When I started working with Dr Alper, I had already completed 5 failed IUI cycles with my OB/GYN. Dr Alper completed all of the initial testing and stated that I was young and healthy and there was no reason that In-Vitro should not work. He determined that one of my fallopian tubes appeared to be blocked but we would be bypassing that with the in-vitro so there was no need to worry. During my first in-vitro cycle I took the injectable medications during the initial egg retrieval process. I had 15 eggs retrieved, 7 fertilized, and one embryo transferred in a fresh cycle. After the embryo transfer, I was put on progesterone gel once time daily. This cycle resulted in a positive pregnancy test, rising HCG until around 6 weeks and then miscarriage. Once my HCG level returned to 0, we completed a thaw cycle. This time after transfer I was put on progesterone suppository three times daily, estrogen patch that was changed 2 times a week, and estrogen pill two times daily. This cycle resulted in a positive pregnancy test with rising HCG until around 6 weeks with miscarriage. After this, Dr Alper did antibody testing, imaging of the lining of my uterus, and a biopsy of the lining of my uterus; all of these tests came back normal so Dr Alper approved another thaw cycle. This cycle resulted in a positive pregnancy test with HGC levels that were not rising appropriately. I was treated for ectopic, my HCG levels lowered, but it resulted in a hematoma in my fallopian tube, hemorrhage with internal bleeding, and I had both of my fallopian tubes removed as there was a cyst in my other tube. Still Dr Alper feels hopeful for a healthy pregnancy, although I am not feeling so optimistic.
Describe your experience with your nurse at Boston IVF - The Maine Center. (Assigned nurse: Barbra Delsignore)
Slow in returning phone calls with important results
Describe your experience with Boston IVF - The Maine Center.
Clinic was slow at returning calls with important results. They were always able to schedule me if I needed to be seen but when I received bad news they lacked compassion or emotional support. Doctors and staff are fact a based and knowledgeable on the process and procedures but if you are looking for a clinic that provides emotional support during what can be a very trying time, I would be recommend this clinic.
Describe the costs associated with your care under Michael Alper at Boston IVF - The Maine Center.
My initial in vitro cycle with egg retrieval was 8,900 dollars and an additional 2500 for my injectable medications. When I used progesterone gel, this was 300 dollars for 2 weeks worth. My first thaw cycle was 3500 plus costs of medications, and my third thaw cycle was 4000 plus costs of medication. I had all of my monitoring ultrasounds and blood work done at a hospital that was more convenient for me, so this was an additional cost in my treatment.
Describe Michael Alper's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF - The Maine Center.
After my two miscarriages and ectopic pregnancy, Dr Alper approved to transfer 2 embryos at next transfer if this is what I wish to do.
4
Doctor
Michael Alper
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
4 of 5
5
Clinic
Boston IVF - The Maine Center
South Portland
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
7
NPS
7
Age 26 - 27
1 IVF
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
Unexplained
European
Teacher
1st of 3 Docs
3 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Dr Alper was very compassionate and knowledgeable with the process. He was very kind and explained the process thoroughly. He also went above and beyond with testing during our recurrent losses. He is very busy and clearly has a heavy case load, which made us feel like just a number rather than a personal experience. This was a downside.
For one of the IUIs [at Boston IVF], I had triggered and we were scheduled to go in for the semen drop off/ IUI. Timing is crucial, and when my husband showed up to drop off his sample, no one was there (we were at the Worcester office). We called many times, but it was before hours and couldn’t get ahold of anyone. This office is shared with an ultrasound so they fortunately had a number to call. We were over 2 hours past the “go time” for the IUI. They redeemed themselves by showing the actual sample and that it hadn’t effected anything. This left us feeling like they didn’t care or could not be trusted.
How was your experience with Michael Alper at Boston IVF?
Dr Alper was very compassionate and knowledgeable with the process. He was very kind and explained the process thoroughly. He also went above and beyond with testing during our recurrent losses. He is very busy and clearly has a heavy case load, which made us feel like just a number rather than a personal experience. This was a downside.
What's one piece of advice would you give a prospective patient of Michael Alper at Boston IVF?
If you are looking to feel like he genuinely knows your case, this is not the doctor for you. He is a great doctor, but doesn’t know he patients well.
During treatment, were you treated like a number or a human with Michael Alper at Boston IVF?
Dr Alper clearly has a stellar reputation and sees many patients. He is also the coowner of BIVF, and goes to several of their locations. Because of this, we felt he didn’t know our case in detail. While sitting with him in the office, he would refer back to the computer with our information even on basic Information. I would have appreciated him studying up even briefly, prior to meeting with us. This is what made us feel like just another patient.
Describe the protocols Michael Alper used in your cycles at Boston IVF and their degree of success.
We knew, due to bloodwork, my amh level was low. Due to this we started at a higher gonalF level right from the beginning. Midcycle, he noticed I still wasn’t respond the way he wanted and upped the dosage. I liked that he made this adjustment.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Kristen)
Again, due to the size of this clinic there are many people handling your case. Some of the time, we heard from the primary nurse, however it was hearing from different people that we found challenegjng because they again didn’t know the fine details of our specific case. We had to explain and re-explain ourselves often.
Describe your experience with Boston IVF.
Being a large clinic has its strengths and weaknesses. They have a high success rate, have incredibly high standards, and have many resources available. The staff we worked with unfortunately did not take the time to know our case thoroughly, in our opinion due to their high volume, leaving us feeling like we were just a number.
Describe the costs associated with your care under Michael Alper at Boston IVF.
Fortunately most of our treatments (and medications) were covered by my insurance.
Describe Michael Alper's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
He is pretty firm on transferring one embryo at a time, even into your 30s. He stated several times that multiple embryo transfer on increases your chance of twins, not a pregnancy.
What specific things went wrong at Boston IVF?
  • Lost appointments
  • Failed to convey critical information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Boston IVF.
For one of the IUIs, I had triggered and we were scheduled to go in for the semen drop off/ IUI. Timing is crucial, and when my husband showed up to drop off his sample, no one was there (we were at the Worcester office). We called many times, but it was before hours and couldn’t get ahold of anyone. This office is shared with an ultrasound so they fortunately had a number to call. We were over 2 hours past the “go time” for the IUI. They redeemed themselves by showing the actual sample and that it hadn’t effected anything. This left us feeling like they didn’t care or could not be trusted.
7
Doctor
Michael Alper
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
7
Clinic
Boston IVF
Waltham
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2014 - 2015, Successful
NPS
5
NPS
6
Age 31 - 32
1 IUI
Unexplained
European
Teacher
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Successful
Dr. Alper was very candid with the low chance of success of our initial treatment. He was also didn't push us toward the most invasive treatment for the first round. However, once we made the decision to move forward, it felt like we weren't his patients anymore and instead deposited on some sort of infertility procedure conveyor belt...Ask him to walk you through the process and his role once you make the decision to move forward. He was great at explaining the medical procedures and what they mean, but didn't tell us that the nurses basically did everything.
The place [Boston IVF] is set up to be calming and appears very organized. However once we decided to move forward with treatment I felt like a number. I left a message with his nurse that we wanted to move forward. Then all of a sudden the medication supplier contacted me out of nowhere-I didn't know they used a third party for the medication. After the set time, I left a message to schedule the procedure and was given a time. All throughout the actual treatment process I felt like now that I was moving forward with treatment with them, they didn't need to "woo" me any more.
How was your experience with Michael Alper at Boston IVF?
Dr. Alper was very candid with the low chance of success of our initial treatment. He was also didn't push us toward the most invasive treatment for the first round. However, once we made the decision to move forward, it felt like we weren't his patients anymore and instead deposited on some sort of infertility procedure conveyor belt.
What's one piece of advice would you give a prospective patient of Michael Alper at Boston IVF?
Ask him to walk you through the process and his role once you make the decision to move forward. He was great at explaining the medical procedures and what they mean, but didn't tell us that the nurses basically did everything.
During treatment, were you treated like a number or a human with Michael Alper at Boston IVF?
Dr. Alper did a fantastic job when we were in the appointments explaining the tests, what our diagnosis meant and not rushing us to make a decision.
Describe the protocols Michael Alper used in your cycles at Boston IVF and their degree of success.
Clomid IUI
Describe your experience with the nursing staff at Boston IVF.
When we went to our initial appointment, we met the nurse who worked with Dr. Alper. However, in the months that followed, we were passed from nurse to nurse. I would call and leave a message, but a different nurse would call me back.
Describe your experience with Boston IVF.
The place is set up to be calming and appears very organized. However once we decided to move forward with treatment I felt like a number. I left a message with his nurse that we wanted to move forward. Then all of a sudden the medication supplier contacted me out of nowhere-I didn't know they used a third party for the medication. After the set time, I left a message to schedule the procedure and was given a time. All throughout the actual treatment process I felt like now that I was moving forward with treatment with them, they didn't need to "woo" me any more.
Describe the costs associated with your care under Michael Alper at Boston IVF.
None-Insurance covered the treadment
What specific things went wrong at Boston IVF?
  • Failed to convey critical information
Describe the specific things that went wrong at Boston IVF.
Information was conveyed in my description of the clinic.
5
Doctor
Michael Alper
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
6
Clinic
Boston IVF
Waltham
NPS
Operations
3 of 5
Scheduling
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
8
NPS
9
Age 32 - 33
Diminished Ovarian Reserve
Tubal Blockage
European
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Strongly Recommends
Successful
Strengths: unintimidating, kind, very knowledgeable, able to explain things to a non-medical person in easy terms. Didn’t feel rushed during my appointments, and it is clear that he valued his staff and seemed to have a mutual appreciation and respect for each other. Weaknesses: could be a bit warmer. ... Dr. Alper was warm and remembered details about me. He likely reviewed them right before I entered the room, but I consider that fair. While it is a big operation, it felt no less impersonal than any other doctors I have seen.
It [Boston IVF] is very large and runs like a well oiled machine. To some this could feel impersonal, but I appreciated that everything was so well organized and everything ran on time. It made me feel confident in the clinic. ... Bonnie is Dr. Alper’s Nurse. She is very responsive and friendly. ... He [Dr. Alper] recommended I transfer only one, especially as I had chosen to do PGS. I was fully on board with this strategy
How was your experience with Michael Alper at Boston IVF?
Strengths: unintimidating, kind, very knowledgeable, able to explain things to a non-medical person in easy terms. Didn’t feel rushed during my appointments, and it is clear that he valued his staff and seemed to have a mutual appreciation and respect for each other. Weaknesses: could be a bit warmer.
What's one piece of advice would you give a prospective patient of Michael Alper at Boston IVF?
Take notes or ask him to write down notes for you as you discuss. He made me some great notes and diagrams that helped me to remember everything later
During treatment, were you treated like a number or a human with Michael Alper at Boston IVF?
Dr. Alper was warm and remembered details about me. He likely reviewed them right before I entered the room, but I consider that fair. While it is a big operation, it felt no less impersonal than any other doctors I have seen.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Bonnie)
Bonnie is Dr. Alper’s Nurse. She is very responsive and friendly.
Describe your experience with Boston IVF.
It is very large and runs like a well oiled machine. To some this could feel impersonal, but I appreciated that everything was so well organized and everything ran on time. It made me feel confident in the clinic.
Describe Michael Alper's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
He recommended I transfer only one, especially as I had chosen to do PGS. I was fully on board with this strategy
8
Doctor
Michael Alper
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Boston IVF
Waltham
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2015 - 2016, Unsuccessful
NPS
9
NPS
9
Age 32 - 33
3 IUI
Unexplained
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Alper] was honest and I felt he directed me the best way he knew how. I trusted his recommendations and I believe he gave me the best options....He wasn't pushy on which path to take. He listened to my concerns and even was willing to make adjustments based on those concerns....After testing and receiving the unknown infertility diagnosis, IUI was suggested. After 2 rounds of IUI with clomid, a third round was attempted with monitoring. After our failed attempts Dr Alper recommended IVF.
Strengths: non-judgemental, professional, caring. I can't think of any weaknesses [of Boston IVF]... [the nurse] was wonderful. Great communicator. Very professional....After testing and receiving the unknown infertility diagnosis, IUI was suggested. After 2 rounds of IUI with clomid, a third round was attempted with monitoring. After our failed attempts Dr Alper recommended IVF. He stated from the beginning that IVF would have the highest success rate but it was our choice to trial the IUI's first...
How was your experience with Michael Alper at Boston IVF - The Maine Center?
He was honest and I felt he directed me the best way he knew how. I trusted his recommendations and I believe he gave me the best options. He wasn't pushy on which path to take. He listened to my concerns and even was willing to make adjustments based on those concerns.
What's one piece of advice would you give a prospective patient of Michael Alper at Boston IVF - The Maine Center?
Ask questions. He's very easy to talk with.
Describe the protocols Michael Alper used in your cycles at Boston IVF - The Maine Center and their degree of success.
After testing and receiving the unknown infertility diagnosis, IUI was suggested. After 2 rounds of IUI with clomid, a third round was attempted with monitoring. After our failed attempts Dr Alper recommended IVF. He stated from the beginning that IVF would have the highest success rate but it was our choice to trial the IUI's first
Describe your experience with your nurse at Boston IVF - The Maine Center. (Assigned nurse: Barbra)
She was wonderful. Great communicator. Very professional.
Describe your experience with Boston IVF - The Maine Center.
Strengths: non-judgemental, professional, caring. I can't think of any weaknesses
9
Doctor
Michael Alper
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Boston IVF - The Maine Center
South Portland
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
7
Age 31
Endometriosis
Recurrent Pregnancy Loss
European
Income $50K - $99K
2nd of 2 Docs
2 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
He [Dr. Michael Alper] will answer your questions but it definitely more pushy with IVF. He also doesn’t seem too caring, but is professional...It takes forever to get in for an appointment as Dr Apler is only in a couple times a month...We met with Dr Alper twice, once for a consultation then again to go over results of our testing. We led to IVF being our best option. I had always worked with my OB/GYN with fertility treatments. I am going back to her for a laparoscopy now to see if my endometriosis is back before going through ivf with Boston IVF
All nurses were friendly [at Boston IVF]...It will cost us about $15,000 to do IVF. All the bloodwork is expensive, we’re at about $2000 in just testing...It takes forever to get in for an appointment as Dr Apler is only in a couple times a month. You may get tons of testing done, most of which you may have already had if you were working with your OB/GYN...We met with Dr Alper twice, once for a consultation then again to go over results of our testing. We led to IVF being our best option. I had always worked with my OB/GYN with fertility treatments. I am going back to her for a laparoscopy now to see if my endometriosis is back before going through ivf with Boston IVF
How was your experience with Michael Alper at Boston IVF - The Maine Center?
We met with Dr Alper twice, once for a consultation then again to go over results of our testing. We led to IVF being our best option. I had always worked with my OB/GYN with fertility treatments. I am going back to her for a laparoscopy now to see if my endometriosis is back before going through ivf with Boston IVF
What's one piece of advice would you give a prospective patient of Michael Alper at Boston IVF - The Maine Center?
He will answer your questions but it definitely more pushy with IVF. He also doesn’t seem too caring, but is professional.
Describe your experience with the nursing staff at Boston IVF - The Maine Center.
All nurses were friendly
Describe your experience with Boston IVF - The Maine Center.
It takes forever to get in for an appointment as Dr Apler is only in a couple times a month. You may get tons of testing done, most of which you may have already had if you were working with your OB/GYN.
Describe the costs associated with your care under Michael Alper at Boston IVF - The Maine Center.
It will cost us about $15,000 to do IVF. All the bloodwork is expensive, we’re at about $2000 in just testing.
8
Doctor
Michael Alper
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
7
Clinic
Boston IVF - The Maine Center
South Portland
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
0
NPS
0
Age 29
2 IUI
1 IVF
PCOS
Nurse or HC Services
1st of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We had a horrible experience with Dr Alper! After failed IUIs, we did an IVF cycle where 21 eggs were retrieved and only one embryo came out of it due to poor quality eggs from his set protocol. He also did not put me on metformin despite my pcos. When we met to review, he said he wouldn’t change my protocol going forward. We switched to CCrM Boston with Dr Zimon and got 11 embryos and I’m not currently pregnant. Please don’t waste your time with him!
Boston ivf is like a factory but you get in and out quick for ultrasounds. You also get a random doctor doing your retrieval and transfer. Ultrasounds are done by techs rather than the doctors themselves (like CCrM Boston).... Nursing staff was really responsive and great!!... Very basic pre set protocol with dosing. I was on gonal-f and certitude. Trigger was ovidrel.... He follows pre-set protocols and does not adjust medications or care plans based on your situation.
How was your experience with Michael Alper at Boston IVF?
We had a horrible experience with Dr Alper! After failed IUIs, we did an IVF cycle where 21 eggs were retrieved and only one embryo came out of it due to poor quality eggs from his set protocol. He also did not put me on metformin despite my pcos. When we met to review, he said he wouldn’t change my protocol going forward. We switched to CCrM Boston with Dr Zimon and got 11 embryos and I’m not currently pregnant. Please don’t waste your time with him!
What's one piece of advice would you give a prospective patient of Michael Alper at Boston IVF?
Run!
During treatment, were you treated like a number or a human with Michael Alper at Boston IVF?
He follows pre-set protocols and does not adjust medications or care plans based on your situation.
Describe the protocols Michael Alper used in your cycles at Boston IVF and their degree of success.
Very basic pre set protocol with dosing. I was on gonal-f and certitude. Trigger was ovidrel.
Describe your experience with the nursing staff at Boston IVF.
Nursing staff was really responsive and great!!
Describe your experience with Boston IVF.
Boston ivf is like a factory but you get in and out quick for ultrasounds. You also get a random doctor doing your retrieval and transfer. Ultrasounds are done by techs rather than the doctors themselves (like CCrM Boston).
0
Doctor
Michael Alper
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
2 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
3 of 5
0
Clinic
Boston IVF
Waltham
NPS
Operations
1 of 5
Nursing Staff
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Unsuccessful
NPS
0
NPS
3
Age 29 - 32
2 IVF
Unexplained
European
Income $50K - $99K
Only Doc Seen
IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
My treatment strategy was very different than most fertility patients Dr. Alper told me. I create too many follicles...I felt like I was just a number to Dr. Alper. He was not very personable. When meeting or speaking with him about next steps, it always seemed like he was just taking a guess on what we should do next. ... Our personalities didn't work together. I needed more than just the facts during this financial and emotional roller coaster.
Being a new patient and extremely nervous of the unknown, I think the front desk [Boston IVF] could be a little more upbeat and friendly. The financial coordinator was at times hard to talk to due to her abruptness. She seemed annoyed at times when I would ask questions via phone. She was excellent when answering emails and would respond in a quick fashion.
How was your experience with Michael Alper at Boston IVF - The Maine Center?
Meeting Dr. Alper for the first time was a quick 20 minute consult, which was surprising to me since we were paying a large sum out of pocket for this visit. He described the general process of IVF and said he would send the information to his nurse. I was really taken back by the lack of personality and how business like it was. I continued to get treatment with him as my doctor because it was convenient for my job and location. I thought maybe I was being too critical and my husband agreed. After the first round of IVF, the only time I spoke or met with Doctor Alper was our consult and the meeting after hearing we were not pregnant. This meeting was to go over the first round and our next steps. This meeting was about 20 minutes as well. I was disappointed that Dr. Alper was my doctor, but never did any of my egg retrievals or transfers. I was not informed by him that he would not be doing either procedure. For my second round of IVF he adjusted my medications and steps we would take to conceive. When it was time to transfer the embryos, he did listen to my husband and my opinion about transferring both embryos. We did conceive! Only to have a chemical pregnancy a couple weeks later. During that time, I worked with my nurse and another doctor in the office. I couldn't believe that my own doctor was not helping my husband and I through the difficult time. Dr. Alper did call a few weeks after my chemical pregnancy to discuss next steps and informed me that I did not have a miscarriage, but a chemical pregnancy. The way he told me that made me feel awful. I felt like he could have explained the difference to me in a more gentle way. Dr. Alper is a very smart man and it showed during our conversations. I just feel like it wasn't a good match. Our personalities didn't work together. I needed more than just the facts during this financial and emotional roller coaster. Looking back at my experience with Dr. Alper, I wished I stood my ground and did what I felt was right for me instead of listening to others and thinking “I am new to this world of IVF and maybe this is just how it is.”
What's one piece of advice would you give a prospective patient of Michael Alper at Boston IVF - The Maine Center?
Be up front with him on what you need or want. Ask him if he can give you what you need/want. If not, find another doctor. Be your own advocate.
During treatment, were you treated like a number or a human with Michael Alper at Boston IVF - The Maine Center?
I felt like I was just a number to Dr. Alper. He was not very personable. When meeting or speaking with him about next steps, it always seemed like he was just taking a guess on what we should do next. It did not make me feel very comfortable with the financial and emotional burden for a "Well, maybe we should try this... no, I think I would like to try this instead..." On another note, Dr. Alper was my doctor who reviewed my progress and gave instructions for our plan forward, but he never did any of my egg retrieval or transfers. This was unexpected the first time going through the IVF process.
Describe the protocols Michael Alper used in your cycles at Boston IVF - The Maine Center and their degree of success.
My treatment strategy was very different than most fertility patients Dr. Alper told me. I create too many follicles, so he wanted to start me on the lowest dosage of Gonal F he has prescribed. He started me on 150 units of Gonal F for the first few nights then lowered it down to 87.5 units for the reminder of injections. He lowered the dosage due to the fact that my hormone level was too high and they needed my eggs to develop more slowly. For this round of IVF they collected 20 eggs, 7 eggs were fertilized and 5 became embryos. The transfer was on day 3 and my remaining embryos did not make it to day 5 to freeze. For my second round of IVF, he prescribed 100 units of Gonal F due to the fact that my follicles grew too quickly last cycle. 10 eggs were collected, 5 fertilized and 4 were embryos. We transferred 2 embryos on day 3 due to the quality of my eggs and thinking they would not last until day 5. This would give them a better chance to survive. I did conceive this cycle, but ended with a chemical pregnancy.
Describe your experience with your nurse at Boston IVF - The Maine Center. (Assigned nurse: Barbara Del Signore)
My nurse was very friendly and compassionate. She was very kind and was always willing to help in any way she could. My only complaint was she was disorganized and when I would call or email her with questions or concerns, she didn't seem like she knew what she was talking about.
Describe your experience with Boston IVF - The Maine Center.
Being a new patient and extremely nervous of the unknown, I think the front desk could be a little more upbeat and friendly. The financial coordinator was at times hard to talk to due to her abruptness. She seemed annoyed at times when I would ask questions via phone. She was excellent when answering emails and would respond in a quick fashion.
Describe the costs associated with your care under Michael Alper at Boston IVF - The Maine Center.
Cost was around $8,900 for IVF, egg retrieval and transfer. The medication was separate. The medication cost around $2300. Cost was around $10,500 for IVF w/ICIS, egg retrieval and transfer. This cost was with a 25% discount through the clinic. The medication was around $2000.
0
Doctor
Michael Alper
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
3 of 5
3
Clinic
Boston IVF - The Maine Center
South Portland
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
NPS
10
NPS
10
Age 32 - 34
8 IUI
Male Factor
PCOS
Unexplained
European
Income $100K - $199K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
My husband and I always left each consultation with dr A [Michael Alper] feeling much more positive and informed. He provided detailed insight on why cycles may have failed and why he's making the changes to the process he was making.... The first procedure was a natural IUI (no hormones). This was before we knew how messed up my natural cycles where. After that first cycle, we had ultrasound and blood test monitoring for each cycle to determine the best time for IUI. In addition to that, we also used ovadril shots for triggering and meds to keep my periods regular.
The entire staff at BIVF is caring, compassionate, and invested in each patient's process. Each time I would go in for an IUI, the nurse would take the time to explain the results of the sperm analysis and also wish me the best of luck. When they called to provide the negative results, you could also hear the pain in their voices. It meant a lot knowing they cared so much... One weakness is the billing. It's tough to gain clear understanding on how pieces of the process are billed to insurance or need to be out of pocket.
How was your experience with Michael Alper at Boston IVF - The Maine Center?
My husband and I always left each consultation with dr A feeling much more positive and informed. He provided detailed insight on why cycles may have failed and why he's making the changes to the process he was making.
What's one piece of advice would you give a prospective patient of Michael Alper at Boston IVF - The Maine Center?
Do research prior to the first meeting and bring your questions written down. There is so much information being provided. It's good to have a way to document it during the meeting.
During treatment, were you treated like a number or a human with Michael Alper at Boston IVF - The Maine Center?
Dr A provides very clear information and does not sugar coat. He also understands the emotional rollercoaster aspect involved with these treatments.
Describe the protocols Michael Alper used in your cycles at Boston IVF - The Maine Center and their degree of success.
The first procedure was a natural IUI (no hormones). This was before we knew how messed up my natural cycles where. After that first cycle, we had ultrasound and blood test monitoring for each cycle to determine the best time for IUI. In addition to that, we also used ovadril shots for triggering and meds to keep my periods regular.
Describe your experience with your nurse at Boston IVF - The Maine Center. (Assigned nurse: Tammy)
The entire staff at BIVF is caring, compassionate, and invested in each patient's process. Each time I would go in for an IUI, the nurse would take the time to explain the results of the sperm analysis and also wish me the best of luck. When they called to provide the negative results, you could also hear the pain in their voices. It meant a lot knowing they cared so much
Describe your experience with Boston IVF - The Maine Center.
The strengths are the staff. All staff are kind, caring and extremely knowledgeable. One weakness is the billing. It's tough to gain clear understanding on how pieces of the process are billed to insurance or need to be out of pocket.
Describe the costs associated with your care under Michael Alper at Boston IVF - The Maine Center.
Costs surrounding consultations, blood work, ultrasounds, genetic testing, diagnostic procedures, and IUI procedures.
10
Doctor
Michael Alper
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Boston IVF - The Maine Center
South Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unknown Success
NPS
10
NPS
9
Age 25 - 28
5 Fertility Medications
Anovulation
Tubal Blockage
Unexplained
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Alper was very knowledgeable with everything he told us and was very up front with what he thought the best course of action was for us. He never sugar coated things, but he wasn't so blunt about it that it seemed hurtful. He knew our case well and we both (husband) felt very comfortable in his presence. He was very sure of himself, which made our confidence in him high as well. Sometimes we felt a little rushed during our time with him, which usually lasted 1/2 hour or less, I knew I could contact his office at any time.
[Boston IVF- S. Portland is] Expensive, but accommodating to your schedule. Will try to get you in as soon as possible. Very clean and staff very knowledgeable. It's a scary process, but the staff there was nothing but friendly and sensitive to the topics at hand, knowing how sensitive it is for people/couples.... [The nurse was] Very thorough, always answered my calls or called me back quickly. Also responded promptly to e-mails providing the information I requested and never treated me like any of my questions were "stupid" or "irrelevant"
How was your experience with Michael Alper at Boston IVF - The Maine Center?
Dr. Alper was very knowledgeable with everything he told us and was very up front with what he thought the best course of action was for us. He never sugar coated things, but he wasn't so blunt about it that it seemed hurtful. He knew our case well and we both (husband) felt very comfortable in his presence. He was very sure of himself, which made our confidence in him high as well. Sometimes we felt a little rushed during our time with him, which usually lasted 1/2 hour or less, I knew I could contact his office at any time.
What's one piece of advice would you give a prospective patient of Michael Alper at Boston IVF - The Maine Center?
Be patient and trust his expertise. It's such a hard reality not being able to conceive, but the experts know the best ways to handle your particular situation. Dr. Alper is definitely an expert in the field.
During treatment, were you treated like a number or a human with Michael Alper at Boston IVF - The Maine Center?
Dr. Alper was great with us - he knew our case very well and spoke to us in terms we could always understand. While our visits with him were usually brief and seemed a little rushed, he let me know that if I had any questions I could contact without hesitation and gave me contact info.
Describe the protocols Michael Alper used in your cycles at Boston IVF - The Maine Center and their degree of success.
Dr. Alper's first piece of treatment was recommending having my right fallopian tube removed because it was leaking toxic fluid, preventing implantation. After that, he wanted us to try rounds of clomid to test ovulation. Once that was found unsuccessful, he wrote up a process for treatment through IVF for us. While we have not started the IVF process due to cost, we are hoping to in the near future.
Describe your experience with your nurse at Boston IVF - The Maine Center. (Assigned nurse: Barbara DelSignore)
Very thorough, always answered my calls or called me back quickly. Also responded promptly to e-mails providing the information I requested and never treated me like any of my questions were "stupid" or "irrelevant"
Describe your experience with Boston IVF - The Maine Center.
Expensive, but accommodating to your schedule. Will try to get you in as soon as possible. Very clean and staff very knowledgeable. It's a scary process, but the staff there was nothing but friendly and sensitive to the topics at hand, knowing how sensitive it is for people/couples.
Describe the costs associated with your care under Michael Alper at Boston IVF - The Maine Center.
Office did not take my insurance, so we had to pay $200 out of pocket every time we saw the doctor.
10
Doctor
Michael Alper
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Boston IVF - The Maine Center
South Portland
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
8
Age 40
European
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr Alper seemed very straight forward and gave us our options. He was not overly emotional, for which I actually appreciate a lot. Many people can seem quite phony with their sympathy when they hear about your unfortunate situation, and I prefer a doctor who is matter of fact and does not dwell on the emotional bits. If you want tears and hugs, he may not be for you, but if you want someone who knows his stuff and gets the ball rolling, well you've got your doctor.
Pleasant and peaceful with lots of beautiful baby pictures on the wall [at Boston IVF]. Seemed very clean and organized. I went to the Bangor ME facility, which is apparently run by an outside group. The secretaries in charge of checking us in didn't have anything useful to tell us since they were not directly associated with BostonIVF. Overall though a pleasant experience.... They were prompt and sympathetic. They also made me feel as if they would accomadate my needs since I was located so far away.
How was your experience with Michael Alper at Boston IVF - The Maine Center?
We only had the initial consultation, but we were given a clear course of action and made to feel as if we were a part of the process. Dr Alper seemed very straight forward and gave us our options. He was not overly emotional, for which I actually appreciate a lot. Many people can seem quite phony with their sympathy when they hear about your unfortunate situation, and I prefer a doctor who is matter of fact and does not dwell on the emotional bits. If you want tears and hugs, he may not be for you, but if you want someone who knows his stuff and gets the ball rolling, well you've got your doctor.
What's one piece of advice would you give a prospective patient of Michael Alper at Boston IVF - The Maine Center?
Go in with all your questions, he'll answer them all!
During treatment, were you treated like a number or a human with Michael Alper at Boston IVF - The Maine Center?
He was very friendly, coming out to the waiting room personally to get us, and allowed us to ask the many questions that we had. He seemed responsive to our needs
Describe the protocols Michael Alper used in your cycles at Boston IVF - The Maine Center and their degree of success.
I am only in the testing stage right now, so we haven't come up with a treatment plan yet.
Describe your experience with your nurse at Boston IVF - The Maine Center.
They were prompt and sympathetic. They also made me feel as if they would accomadate my needs since I was located so far away.
Describe your experience with Boston IVF - The Maine Center.
Pleasant and peaceful with lots of beautiful baby pictures on the wall. Seemed very clean and organized. I went to the Bangor ME facility, which is apparently run by an outside group. The secretaries in charge of checking us in didn't have anything useful to tell us since they were not directly associated with BostonIVF. Overall though a pleasant experience.
Describe the costs associated with your care under Michael Alper at Boston IVF - The Maine Center.
My insurance has covered it so far.
8
Doctor
Michael Alper
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Boston IVF - The Maine Center
South Portland
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5

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