Michael Jacobs

Rated 7.3
Strongly recommend: 41%Neutral: 29%Don't recommend: 30%7.3
41% strongly recommend
17 reviews
Humanity
7.5
7.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.5
8.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.9
5.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.3
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Case Western
Residency
Columbia
Fellowship
U. of Pennsylvania

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone

17 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 31 - 32
Male Factor
Unexplained
European
Latinx
Income $50K - $99K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Jacobs has a kind, calm demeanor. He is not exactly warm and fuzzy, or super personable, but gives you a sense of trustworthiness. I'm fine with that. When I have raised concerns, he has listened to me. He doesn't push for specific treatments, but lays out the options for you and then tells you his preferred course of action.... Dr. Jacobs seems to be pretty conservative. He will test for as many things as possible and it may seem like overkill but every time I have done a test that I felt may not necessarily be needed,
I love that they [Fertility & IVF Ctr of Miami] have two locations - one in Miami Beach at Mount Sinai and the other at Baptist Kendall....Dr Jacobs goes to both clinics, so that flexibility is great. I am not sure, but I get the sense that this clinic is one of the higher priced clinics in Miami because I have seen lower prices at places... I had a lot of back and forth with insurance paperwork regarding pre-authorizations for treatment and medication.
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs has a kind, calm demeanor. He is not exactly warm and fuzzy, or super personable, but gives you a sense of trustworthiness. I'm fine with that. When I have raised concerns, he has listened to me. He doesn't push for specific treatments, but lays out the options for you and then tells you his preferred course of action. Ultimately, I have felt like I have had a good amount of freedom and amount of information to make my decisions about my body and health.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs seems to be pretty conservative. He will test for as many things as possible and it may seem like overkill but every time I have done a test that I felt may not necessarily be needed, it yielded some information that became important in my treatment. If you do feel concerned about something, let him know and he will absolutely advise you if there is leeway.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
From my first consultation with Dr. Jacobs, the staff was nice and attentive. They got me in to my first appointment within a week or two. At my first consultation Dr Jacobs reviewed with me in detail the diagnosis protocol we would take so that I knew what kind of tests we would be running and the possible course of action based on my situation. He's the kind of doctor that writes everything down for himself on a notepad to get a feel for his patient. Then he transcribes everything to the computer. Its a little old school, and I like it because as he's writing down I can tell hes paying attention. Anyway, he also explained in detail what he was doing during my first intravaginal ultrasounds, counting the follicles, measuring stuff, etc. I felt informed, and that's important to me. When I mentioned I had a short window of time before I had to travel for work, he made sure to get his staff to process pre-authorizations, etc in time for my upcoming cycle so that I didnt have to delay my first IVF cycle by 2 months. I also asked for no birth control pills if possible and he said thats Ok, we just had to abstain or use condoms. Overall, I feel like he listens to my concerns and then gives his professional opinion and I respect that.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I am doing IVG with PGD (PGT-M) due to a genetic disease that we do not want to pass down to our children. I am under 35 with very good AMH levels and I dont have ovulatory problems, so Dr. Jacobs prescribed a conservative protocol for stimulation meds. I am so far taking 75 iu Menopur in the AM and 150 Gonal F in the evening. These are low doses because Dr. Jacobs feels that based on my levels, I will respond well to these doses. We will see how it goes in the next 5 days and adjust if needed based on my next scan.
Describe your experience with the nursing staff at Fertility & IVF Center of Miami.
There is one nurse who bruises me every time she takes blood. She needs coaching on this. Other than that, everyone is competent and communicative. I don't like leaving a voicemail on the nurse line, but the upside is that they do always call back within the day.
Describe your experience with Fertility & IVF Center of Miami.
I love that they have two locations - one in Miami Beach at Mount Sinai and the other at Baptist Kendall. I go to the one closer to me but the Kendall clinic is larger, so if they do not have availability at Mt Sinai, I can usually get in to the Kendall clinic. Dr Jacobs goes to both clinics, so that flexibility is great. I am not sure, but I get the sense that this clinic is one of the higher priced clinics in Miami because I have seen lower prices at places like University of Miami Health System. However, I feel comfortable with Dr. Jacobs, so have chosen to stay at this clinic.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
I have not received full bills yet but I expect IVF (1 Egg retrieval and 1 FET) + PGD + IVF Medication to come to about $30,000.
Describe Michael Jacobs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
Dr. Jacobs has a strong preference for single embryo transfer in my particular case. I am not sure if that's his preference always. I asked about putting in two and he said we could talk about it once we have embryos to consider but he is very much partial towards a single embryo.
What specific things went wrong at Fertility & IVF Center of Miami?
  • Lost paperwork
  • Provided conflicting information
Describe the specific things that went wrong at Fertility & IVF Center of Miami.
I had a lot of back and forth with insurance paperwork regarding pre-authorizations for treatment and medication. This was partially the insurance's fault. The clinic did what they had to do, but I had to do a lot of the leg work and constantly call the clinic to tell them what the insurance had said, etc. It was a lot of back and forth but the clinic staff did resolve it.
10
Doctor
Michael Jacobs
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility & IVF Center of Miami
Miami Beach
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
6
NPS
5
Age 30
1 IUI
Anovulation
PCOS
Latinx
Income $50K - $99K
Teacher
4th of 4 Docs
5 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Successful
Dr. Jacobs is very knowledgeable and for this reason, I would recommend him to someone. He is very dry and does not show compassion so if that's what you are looking for seek someone else. When I lost my pregnancy he did not show remorse or empathy. When you advocate for yourself he sees you and does put more effort into helping you. If you request to see him he will make time for you but it is difficult to get past the nurses and office staff. There is no direct email or number to the doctor.
Very early morning appointments available [at Fertility & IVF Center of Miami], but treated as a first come first serve basis. They have more patients than they can handle and double book constantly. They open at 7am but do not answer the phone till about 9-9:30. Bring your work or a book to entertain yourself with because if you are going for an ultrasound you will be there for over 40 minutes waiting in the room after you've already waited in the waiting room. Parking is easy.
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs is very knowledgeable and for this reason, I would recommend him to someone. He is very dry and does not show compassion so if that's what you are looking for seek someone else. When I lost my pregnancy he did not show remorse or empathy. When you advocate for yourself he sees you and does put more effort into helping you. If you request to see him he will make time for you but it is difficult to get past the nurses and office staff. There is no direct email or number to the doctor.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
He is a good doctor but his staff sucks so be ready to deal with that. Also, unless you do IVF you will barely see him. The nurses see most of the patients for the monitoring and baselines and do the IUIs. You need to request to see him sternly in order to be able to see him.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
The nurses and doctor's never remember you. Even if you go in every day. They don't read your chart before seeing you so they just either assume it's your first visit or assume your millionth and that you don't need anything explained. It is very frustrating. When they tell you they will call you they most likely will not or they will call you very late. If you leave a message be sure to call and leave the message with an actual human not the machine and even still call and leave a messgae with a human multiple times so that your message is returned.
Describe your experience with the nursing staff at Fertility & IVF Center of Miami.
The nurses pretend to be very compassionate. They do everything in their power to not involve the doctor. They are dishonest. One day they will do something for you and the next day they will say the clinic never does that, even something as simple as getting a note for work. They take forever to respond to calls and messages. They never read your chart. Most of them don't enjoy clarifying or explaining anything but you have to explain your situation to them every time you go in. You get a new nurse for each visit which adds to the chaos.
Describe your experience with Fertility & IVF Center of Miami.
Very early morning appointments available, but treated as a first come first serve basis. They have more patients than they can handle and double book constantly. They open at 7am but do not answer the phone till about 9-9:30. Bring your work or a book to entertain yourself with because if you are going for an ultrasound you will be there for over 40 minutes waiting in the room after you've already waited in the waiting room. Parking is easy.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
About 3K a month (had no insurance coverage, this is not including meds)
What specific things went wrong at Fertility & IVF Center of Miami?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Fertility & IVF Center of Miami.
They have lost paperwork. Every time you call they write it down and create notes from the conversation and when I mention I've called about this before they tell me they don't have the notes but when I requested my medical records all the notes I was referring to were there. Of course, not all the calls were documented as I'm sure the nurse got lazy or did not want to document my message. Appointments were lost as they said they would call me to let me know if they were going to remain open with a bad storm heading our way and they never called me back. There was a city-wide shut down that morning so I assumed the clinic was closed. Especially after I called 3 times and had no response. Then that afternoon my call gets answered and I'm told they never closed and I missed my appointment. I have been told they would call me with results and they never did. I would call to inquire and was told someone would get back to me and they would not. I was scheduled for an IUI multiple times when we were only doing Timed Intercourse at that time. One nurse would tell me to take medication XYZ this way and another nurse would tell me an opposite way. One nurse told me to stay home after suffering a miscarriage another said I could go back to work. I requested my chart be shared with my other doctors and it never was. When changes were made to my protocol they would assume I would know and when I would inquire they would get annoyed. I was given methotrexate and was not conveyed critical information about the drug. This information was discovered by internet searches and then I called to confirm if it was accurate adn was told it was.
6
Doctor
Michael Jacobs
NPS
Humanity
1 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
5 of 5
5
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
1 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
0
NPS
0
Age 30 - 31
Endometriosis
Tubal Blockage
Uterine Fibroids
Black or African-American
Lawyer
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Weakness: he [Dr. Michael Jacobs] was not prepared before my appointments. I was not aware he didn’t do his own surgeries. So I was recommended out for surgery. At my follow up appointment after not seeing me for months due to COVID, he could not recall what occurred before we last met. He has horrible bed side manners and was extremely insensitive. He told me that based on the placement of my uterus and ovaries I was anatomically messed up. I felt so defeated, disappointed and literally left in tears.
At my last appointment [at Fertility & IVF Center of Miami], the doctor gave the front staff to specifically call in and order birth control and that was never done. My follow up appointment that was to be scheduled was never set...It’s so challenging to get a hold of the scheduling assistant. I made more attempts to reach out to schedule my appointment than phone calls that were returned. The office never followed up with proper medications. It was just a mess. Strength: the doctor performed his own ultrasounds without a tech. New patients need to be aware if they are visiting him at a satellite office, you will not get the best care, his calendaring is limited and he’s always late. No matter how early you show up you will be left in the front office waiting for at least an additional 15 minutes.
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Weakness: he was not prepared before my appointments. I was not aware he didn’t do his own surgeries. So I was recommended out for surgery. At my follow up appointment after not seeing me for months due to COVID, he could not recall what occurred before we last met. He has horrible bed side manners and was extremely insensitive. He told me that based on the placement of my uterus and ovaries I was anatomically messed up. I felt so defeated, disappointed and literally left in tears.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Find a doctor who actually does his own surgery and find someone who is sensitive about going on this emotional journey.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
He was never prepared with reading my chart beforehand. And my first time having UTI I explained In my visits my symptoms and he brushed it off as it could be a side effect of fibroids. Immediately after I left the appointment I went to the ER to find out I had a bad UTI which could have been diagnosed during my visit with the doctor.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
We did not get this far. I left the clinic before then.
Describe your experience with the nursing staff at Fertility & IVF Center of Miami.
Nursing staff was hard to get in contact with. They never followed up as stated leaving my appointment.
Describe your experience with Fertility & IVF Center of Miami.
Biggest Weakness: scheduling! It’s so challenging to get a hold of the scheduling assistant. I made more attempts to reach out to schedule my appointment than phone calls that were returned. The office never followed up with proper medications. It was just a mess. Strength: the doctor performed his own ultrasounds without a tech. New patients need to be aware if they are visiting him at a satellite office, you will not get the best care, his calendaring is limited and he’s always late. No matter how early you show up you will be left in the front office waiting for at least an additional 15 minutes.
What specific things went wrong at Fertility & IVF Center of Miami?
  • Failed to call in prescriptions to pharmacy
  • Failed to convey critical information
Describe the specific things that went wrong at Fertility & IVF Center of Miami.
At my last appointment, the doctor gave the front staff to specifically call in and order birth control and that was never done. My follow up appointment that was to be scheduled was never set.
0
Doctor
Michael Jacobs
NPS
Humanity
3 of 5
Communication
1 of 5
Frequency Seen
5 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
5 of 5
Adaptability
2 of 5
0
Clinic
Fertility & IVF Center of Miami
Miami Beach
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
0
NPS
0
Age 34 - 36
2 IVF
Male Factor
Uterine Fibroids
Latinx
Income $100K - $199K
Teacher
1st of 2 Docs
2 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Jacobs was more interested in the quantity of eggs instead of the quality of eggs...Ultimately, he did adjust the medicines for the second cycle...From day one, he always mentioned that he would transfer 1 embryo at a time. On the day of retrieval, as we were preparing for transfer, Dr. Jacobs walks in and tells us he will be transferring both because the first got damaged during thawing. We were not given a choice... both were thawed and transferred.
I would email them all and I will say that they [Fertility & IVF Center of Miami] were excellent about returning my emails and calls...Purchase a package that included two retrievals and unlimited transfers for $27,400. This didn't include in-house lab work, semen analysis, semen deposits, medications, or PSG testing. Because of my insurance, most medications were not covered either. The end total was over $45,000.
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
At first, we felt extremely hopefully and good with our decision to go with Dr. Jacobs. We purchased the package offered that included two retrievals and unlimited transfers. After our first failed IVF cycle (30 eggs retrieved from 1 ovary resulting in 1 abnormal embryo), Dr. Jacobs wanted us to use donor sperm. From that moment on, every visit with him it would be mentioned. We were very clear that we wanted to use husband's sperm and his urologist told us that we could be successful with his sperm. We processed to do a second retrieval. He retrieved 20 eggs resulting in 2 normal embryos. From day one, he always mentioned that he would transfer 1 embryo at a time. On the day of retrieval, as we were preparing for transfer, Dr. Jacobs walks in and tells us he will be transferring both because the first got damaged during thawing. We were not given a choice... both were thawed and transferred. A week later we got a negative pregnancy test. From the end of the first cycle, we felt that Dr. Jacobs had zero confidence in us and was just continuing with us because we had purchase the package.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Get a second opinion before making your decision.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs was more interested in the quantity of eggs instead of the quality of eggs. When we mentioned the suggestion of quality vs quantity to him, it was offended. Ultimately, he did adjust the medicines for the second cycle.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
For first cycle, I was on menopur, cetrotide, gonal-f, and prenatal vitamins as preparation for retrieval. It resulted in 1 abnormal embryo. After insisting from us, it was adjusted for second cycle. For second cycle, I was on the same medications, different dosages for retrieval. I was then put on vivelle dot patches, lupron, baby aspirin, and prenatal vitamins as preparation for the implantation. Once we got closer to implantation, I was taken off of lupron and started on progesterone, azithromycin, and medrol. Once I got the negative test, I was told to stop everything at once.
Describe your experience with the nursing staff at Fertility & IVF Center of Miami.
At the beginning of each cycle, I was given a nurse coordinator. However, as the cycle progressed, I realized that the nurses did not work every day since they took turns working weekends. I would email them all and I will say that they were excellent about returning my emails and calls. Monica, Teresa, and all the nurses were a joy to talk to. The only complaint I have was that I was given the wrong arrival time for my implantation. This added stress to an already stressful event. When mentioned to Dr. Jacobs, he told me that I must have heard the time wrong but that she gave me the right time. That upset me more but luckily we were able to start the procedure before the window was up.
Describe your experience with Fertility & IVF Center of Miami.
All the employees, except the receptionist, are extremely helpful and willing to answer my thousands of questions. I would leave a message or email me to call me, and they would before the end of the day. I greatly appreciate it. The receptionist, however, needs to work on listening to the patient calling before giving an answer. As a teacher, I had a special request grant to have afternoon appointments when it was with Dr. Jacobs himself. Whenever I would call to make those appointments, the receptionist would immediately cut me off and say no. I would hang up with her and continue to call until a different office employee would answer and hear me out.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
Purchase a package that included two retrievals and unlimited transfers for $27,400. This didn't include in-house lab work, semen analysis, semen deposits, medications, or PSG testing. Because of my insurance, most medications were not covered either. The end total was over $45,000.
Describe Michael Jacobs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
From the beginning, Dr. Jacobs told us that he only does SET and was highly against multiple because it reduces the chances of a live birth. Then on transfer day of our 2nd cycle, he comes in and tells us that he's implanting both. We reminded him of what he told us, excused himself to go check with lab, return to inform us that the first one was damaged in the thawing out process and therefore they went ahead and thaw out the second. The first one wasn't going to take anyways and wouldn't affect the success chances of the second one... he was wrong! We got a negative pregnancy test. We feel that we should have been given a choice whether or not to thaw out the second one at that time, and that Dr. Jacobs went back on his position. It's almost as if he was covering for the lab.
What specific things went wrong at Fertility & IVF Center of Miami?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Fertility & IVF Center of Miami.
When it was time to get the PGS results of our second IVF cycle, it was almost impossible to get an appointment. I was first schedule for a week after the said date on my Protocol, then they called back saying they need to change it to the following day. I finally emailed the nurse to call me. When she did, she was finally able to get me an appointment for the day it said on the protocol. When mentioned to Dr. Jacobs, he told me that his wife had surprised him with a birthday weekend getaway. I completely understand that doctors have lives too but we were left in limbo. He could have had one of the other doctors seen us and give us the info. Bad management on the office's part.
0
Doctor
Michael Jacobs
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
0
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 33 - 34
1 Fertility Medications
Male Factor
European
Income $50K - $99K
2nd of 2 Docs
1 IVF With Other Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Michael Jacobs] explained there was no need for us to transfer multiple embryos despite my concern for the first failed single transfer(not by Dr Jacobs). Healthy embryo, healthy uterus, one is the safer route. Those were his words and I trusted him...seemed as invested in our process as we were. He was very honest, thorough, and answered all questions...was very real and at the same time explained things well and made us feel very comfortable. Our original plan was to wait a few months until I “thought the timing was better” but he was so confident and made us have that same confidence in him we decided not to wait. I felt as if we were in good hands through the whole process.
Due to my specific situation and failed transfer as part of a study I was given a discount [by Fertility & IVF Center of Miami]...Medical care is great, sometimes hard to speak to someone. You have to leave a message for the nurse and wait for a call back. Although they usually will call you back by the end of the day. If this is the only con of this clinic, I think that’s pretty good. It’s really not even an issue, it’s just the anxiety you can experience during this process can make you a little crazy waiting to speak to someone.
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Dr Jacobs was very real and at the same time explained things well and made us feel very comfortable. Our original plan was to wait a few months until I “thought the timing was better” but he was so confident and made us have that same confidence in him we decided not to wait. I felt as if we were in good hands through the whole process.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Listen to him, trust him. He knows what he’s doing!
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
Dr Jacobs seemed as invested in our process as we were. He was very honest, thorough, and answered all questions.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I remember during the transfer he took a long time to transfer the embryo. He took his time and made sure that he did all he could. Our previous transfer was very quick and unfortunately didn’t work. I left there feeling confident that he put his all into that process. And here I am almost 6 months pregnant.
Describe your experience with your nurse at Fertility & IVF Center of Miami. (Assigned nurse: Denise, Nicole )
Nurses were great, made you feel very comfortable. Sometimes difficult to speak to someone right away although I understand they are with patients.
Describe your experience with Fertility & IVF Center of Miami.
Medical care is great, sometimes hard to speak to someone. You have to leave a message for the nurse and wait for a call back. Although they usually will call you back by the end of the day. If this is the only con of this clinic, I think that’s pretty good. It’s really not even an issue, it’s just the anxiety you can experience during this process can make you a little crazy waiting to speak to someone.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
Due to my specific situation and failed transfer as part of a study I was given a discount. The price of treatment is unforgiving but has triodes the results I wanted.
Describe Michael Jacobs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
He explained there was no need for us to transfer multiple embryos despite my concern for the first failed single transfer(not by Dr Jacobs). Healthy embryo, healthy uterus, one is the safer route. Those were his words and I trusted him.
10
Doctor
Michael Jacobs
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 32
3 IUI
2 IVF
Unexplained
European
Native American
Income $100K - $199K
Operations
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Jacobs has a very serious demeanor and a very dry personality but he will always have your best interests at heart. He is very conservative with his protocols and will always take the path with less risks. He was very thorough with his treatment plans. He did not perform any of my IUIs but did every ultrasound for my second egg retrieval and performed the actual egg retrieval. He also performed the frozen embryo transfer as well. He was easily accessible if you needed to reach out to him.
The clinic [Fert and IVF Ctr of Miami] doesn’t have a support group the way Another large fertility clinic in the area does which makes it more difficult to find people who are going through the same thing you are. The staff is very friendly and helpful but you will see multiple nurses and doctors throughout this process depending on what treatments you have done...The nursing staff was amazing. I saw them way more often than I saw Dr. Jacobs
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs has a very serious demeanor and a very dry personality but he will always have your best interests at heart. He is very conservative with his protocols and will always take the path with less risks. He was very thorough with his treatment plans. He did not perform any of my IUIs but did every ultrasound for my second egg retrieval and performed the actual egg retrieval. He also performed the frozen embryo transfer as well. He was easily accessible if you needed to reach out to him.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
He will always have your best interests at heart and work towards getting you to achieve your goal in a conservative fashion.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs would always take the time you needed when explaining something to you but he wouldn’t remember your file and often have to refer to it during his conversation. I often felt like he had a script that he would share with all patients. He was very thorough and conservative which I appreciated.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I did 3 IUIs with 100mg of clomid during CD3-7 and then triggered with Ovidrel. The IUI would always occur 36 hours after the trigger and he would recommend a single IUI unless he couldn’t confirm if you ovulated prior to the IUI. My first egg retrieval was 8 days of stims with 225 UI of Gonal F and 1 vial of Menopur per day. I started Cetrotide on day 5. I used Novarel for my trigger shot and was able to start my egg retrieval protocol within days of my failed IUI. I had 8 eggs retrieved, 6 were mature, 4 fertilized with ICSI and 2 were frozen on day 5 and sent for PGS testing. They both came back abnormal. I had to go on birth control for a minimum of 18 days before being about to start the frozen embryo transfer once I got my period. For my second egg retrieval I used 200 UI of Gonal F each night along with 1 vial of Menopur. I started Cetrotide once I had a folical that was at least 13mm. I stimmed for 11 days and used Novarel as my trigger shot. I got 11 eggs, all 11 were mature, 8 fertilized with ICSI, 2 blasts were frozen on days 5 and 6 and only 1 was PGS normal. We did a frozen embryo transfer with our 1 PGS normal embryo.
Describe your experience with the nursing staff at Fertility & IVF Center of Miami.
The nursing staff was amazing. I saw them way more often than I saw Dr. Jacobs and grew a fondness for them early on. They started to feel more like family as I would visit them daily depending on my procedure at the time. They were very attentive, compassionate and caring. I still go back and visit them from time to time.
Describe your experience with Fertility & IVF Center of Miami.
The clinic doesn’t have a support group the way Another large fertility clinic in the area does which makes it more difficult to find people who are going through the same thing you are. The staff is very friendly and helpful but you will see multiple nurses and doctors throughout this process depending on what treatments you have done.
Describe your experience with your monitoring appointments at Fertility & IVF Center of Miami.
The clinic was always able to schedule my ultrasound appointments with very little notice. They would usually run on time and the wait time was always reasonable.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
Yes. The IUI payment structure was very transparent. Each ultrasound had a separate costs from the IUI. The total amount for the IUI would depend on the number of ultrasounds. For IVF there were 2 options, 1 single egg retrieval, or a package with 3 egg retrivals and unlimited transfer within a 1 year period. There was a minimal difference between the two packages.
10
Doctor
Michael Jacobs
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
6
NPS
6
Age 32
3 IUI
Unexplained
European
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
I think he [Dr. Michael Jacobs] is very set in his own ways. Being diagnosed with unexplained infertility I felt like it was a shot in the dark trying to figure out how to get me pregnant. It was a struggle in the beginning to feel like I was being heard. However we are on the same plan for IVF in the event that IUI doesn't work.
[At Fertility & IVF Ctr of Miami] The nurses do all the ultrasounds, blood work and procedures for a medicated IUI. Every visit I see a different nurse and every visit I have to explain my story again to them since my treatment is different from the norm.... I wish they had a better support group like some of the other clinics in Miami.... Every nurse we have come across has been great. I wish they would introduce themselves when they walk in. I also wish they would check my file beforehand to get to know me a little.
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
I think he is very set in his own ways. Being diagnosed with unexplained infertility I felt like it was a shot in the dark trying to figure out how to get me pregnant. It was a struggle in the beginning to feel like I was being heard. However we are on the same plan for IVF in the event that IUI doesn't work.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Hold your ground. Don't let them push you into something you don't want. Always question the overages that you're paying.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
The nurses do all the ultrasounds, blood work and procedures for a medicated IUI. Every visit I see a different nurse and every visit I have to explain my story again to them since my treatment is different from the norm.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I am diagnosed with unexplained infertility. I take clomid 100mg from CD3-7 then have my check up on CD11 and trigger with Ovidrel. Once I do my IUI I start on 50mg progesterone suppositories that I take twice a day. This is the least invasive method. For this reason we started on this path.
Describe your experience with the nursing staff at Fertility & IVF Center of Miami.
Every nurse we have come across has been great. I wish they would introduce themselves when they walk in. I also wish they would check my file beforehand to get to know me a little.
Describe your experience with Fertility & IVF Center of Miami.
The main reason I am at this clinic is for convenience. It is 5 minutes from our house and my office which makes the multiple appointments less stressful. I wish they had a better support group like some of the other clinics in Miami.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
Each ultrasound is $355. It's an additional $20 to visit on the weekend. The IUI is $535 and $400 for a second IUI. Ovidrel is $99 and progesterone suppositories are $68. Clomid is $5
Describe Michael Jacobs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
My husband and I would prefer to transfer 2 embryos if we have enough. The doctor only recommends one. We are paying out of pocket so we want to maximize our chances of success.
6
Doctor
Michael Jacobs
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
6
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015 - 2016, Unsuccessful
NPS
6
NPS
6
Age 33 - 34
2 IUI
Unexplained
European
Income $100K - $199K
Teacher
1st of 2 Docs
4 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Jacobs did seem like he was giving genuine advice during consultations, saying things like "if this were my wife or my daughter, this is what I would recommend". However, during the actual cycle process, it felt much more like a factory, like we were getting the same protocol for treatment as everyone else.... He took his time when we were able to see him, and he explained things in detail. He was not the one to perform the IUIs or any other parts of the procedures, and we didn't really see him that much other than initial consultations.
The nursing staff [Fertility & IVF Center of Miami] was good overall. I don't remember having any issues with them, other than the fact that they were the ones performing the IUIs. Both times they had trouble inserting the catheter into the uterus, but then again, the following doctor had trouble with that as well.... Strengths: two offices in two different locations (Miami Beach and Kendall), very convenient; quite efficient; nice nurses Weakness: because they're a big clinic, it didn't feel very personalized at times.
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs was very nice and very professional. He ordered all the baseline testing and ruled out any diagnosable issue (hence unexplained infertility). He took his time when we were able to see him, and he explained things in detail. He was not the one to perform the IUIs or any other parts of the procedures, and we didn't really see him that much other than initial consultations.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Don't expect him to be doing your IUI. Ask about other approaches to IUI (other than Clomid).
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs did seem like he was giving genuine advice during consultations, saying things like "if this were my wife or my daughter, this is what I would recommend". However, during the actual cycle process, it felt much more like a factory, like we were getting the same protocol for treatment as everyone else.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
On the first cycle I used Clomid, 100 (2 pills) for 5 days. I responded very sensitively and produced I believe 4 or 5 mature follicles. They (nurses) did the insemination anyway but no pregnancy occurred. The second round he cut the dose of Clomid in half, and I still produced like 2 or 3 mature follicles. We did two inseminations back to back after the ovulation trigger shot, but no pregnancy.
Describe your experience with the nursing staff at Fertility & IVF Center of Miami.
The nursing staff was good overall. I don't remember having any issues with them, other than the fact that they were the ones performing the IUIs. Both times they had trouble inserting the catheter into the uterus, but then again, the following doctor had trouble with that as well.
Describe your experience with Fertility & IVF Center of Miami.
Strengths: two offices in two different locations (Miami Beach and Kendall), very convenient; quite efficient; nice nurses Weakness: because they're a big clinic, it didn't feel very personalized at times.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
Insemination ~$500 each, meds were 200-300 each cycle, I think.
6
Doctor
Michael Jacobs
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
6
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2017, Unsuccessful
NPS
7
NPS
7
Age 37 - 41
1 IVF
Diminished Ovarian Reserve
Endometriosis
Ashkenazi Jewish
Income $200K - $499K
Consultant
1st of 2 Docs
3 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Jacobs is a genius, there is no doubt about that. He is the founder of his clinic and clearly knows what he is talking about. However, he is not warm and fuzzy, if that is what you are looking for.... I just felt that until he reviewed my chart, he had no clue who I was each time I sat in front of him.... That he is very matter of fact, and gets straight to the point... For all of my IUI's the treatment stayed the same. Half way through my IVF when we were trying to produce more eggs he upped my medication.
It is great that there are multiple offices to this clinic [Fertility & IVF Center of Miami]. The nursing staff is exceptional. The wait is not long, they are generally on time will all appointments.... The nursing staff is exceptional both at the Miami office and the Miami Beach office. They always return your call and answer all questions... One time a nurse provided me with different information then the information that I asked for.
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs is a genius, there is no doubt about that. He is the founder of his clinic and clearly knows what he is talking about. However, he is not warm and fuzzy, if that is what you are looking for.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
That he is very matter of fact, and gets straight to the point.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
I just felt that until he reviewed my chart, he had no clue who I was each time I sat in front of him.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
For all of my IUI's the treatment stayed the same. Half way through my IVF when we were trying to produce more eggs he upped my medication.
Describe your experience with the nursing staff at Fertility & IVF Center of Miami.
The nursing staff is exceptional both at the Miami office and the Miami Beach office. They always return your call and answer all questions.
Describe your experience with Fertility & IVF Center of Miami.
It is great that there are multiple offices to this clinic. The nursing staff is exceptional. The wait is not long, they are generally on time will all appointments.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
Almost all of my costs were out of pocket. Simple blood work was covered by insurance
What specific things went wrong at Fertility & IVF Center of Miami?
  • Provided conflicting information
Describe the specific things that went wrong at Fertility & IVF Center of Miami.
One time a nurse provided me with different information then the information that I asked for.
7
Doctor
Michael Jacobs
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
7
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2011 - 2012, Successful
NPS
8
NPS
9
Age 26 - 27
2 IUI
1 IVF
1 Egg Freezing
Male Factor
European
Latinx
Income $100K - $199K
Only Doc Seen
Donor Sperm
Neutral
Strongly Recommends
Successful
Dr. Jacobs was very blunt with sensitive medical information and about what needed to be done. I appreciated being told the truth and our options up front. He was sympathetic....[The staff at Fertility and IVF Center of Miami] are extremely organized. They have an online system that tells you absolutely everything you need to know. The nursing staff always knows what is going on.
Dr. Jacobs was very blunt with sensitive medical information and about what needed to be done. I appreciated being told the truth and our options up front. He was sympathetic....[The staff at Fertility and IVF Center of Miami] are extremely organized. They have an online system that tells you absolutely everything you need to know. The nursing staff always knows what is going on.
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
He is very blunt and very detailed in giving information. He will tell you exactly what you need to know and is a great, very smart Doctor.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Don't expect him to be very warm and sympathetic.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs was very blunt with sensitive medical information and about what needed to be done. I appreciated being told the truth and our options up front. He was sympathetic.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
This was a few years ago, I can't remember details like this.
Describe your experience with the nursing staff at Fertility & IVF Center of Miami.
They are extremely organized. They have an online system that tells you absolutely everything you need to know. The nursing staff always knows what is going on.
Describe your experience with Fertility & IVF Center of Miami.
Warm and inviting, very clean. Expensive:
Describe your experience with your monitoring appointments at Fertility & IVF Center of Miami.
They gave me a window and I would go in at that time and be seen fairly quickly
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
Nothing was covered by our insurance so everything was ot of pocket and very expensive
8
Doctor
Michael Jacobs
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
2016, Unknown Success
NPS
10
NPS
10
Age 36
Male Factor
Latinx
Income $100K - $199K
Operations
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
From my experience, he [Dr Michael Jacobs] is very thorough and doesn't waste your time. He asks for input and helps with strategy...Staff [at Fertility & IVF Center of Miami] is very friendly. Office is warm and inviting. Dr. Jacobs is kind, gentle explains very well...3 fte cycles for $23k+. Meds are approximately $4-6k. PGD is approximately $2500. Plus copayment
From my experience, he [Dr Michael Jacobs] is very thorough and doesn't waste your time. He asks for input and helps with strategy...Staff [at Fertility & IVF Center of Miami] is very friendly. Office is warm and inviting. Dr. Jacobs is kind, gentle explains very well...3 fte cycles for $23k+. Meds are approximately $4-6k. PGD is approximately $2500. Plus copayment
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
From my experience, he is very thorough and doesn't waste your time. He asks for input and helps with strategy.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Don't over think things. It is a long road so just concentrate on the task in front of you.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
Staff is very friendly. Office is warm and inviting. Dr. Jacobs is kind, gentle explains very well.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I am in beginning stage so no in put here, yet.
Describe your experience with the nursing staff at Fertility & IVF Center of Miami.
Friendly and knowledgeable
Describe your experience with Fertility & IVF Center of Miami.
I'm too new to know yet.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
3 fte cycles for $23k+. Meds are approximately $4-6k. PGD is approximately $2500. Plus copayment
10
Doctor
Michael Jacobs
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2015, Successful
NPS
9
NPS
9
Age 44 - 46
1 IUI
1 IVF
Donor Eggs
Tubal Blockage
Uterine Fibroids
Ashkenazi Jewish
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr Michael Jacobs] always communicated exactly where we were in process. Always optimistic of positive result....Kind. Trustworthy. Realistic while always staying hopeful of positive result...Started with IUI. Then several rounds of retrieved eggs/embryos. Then donor eggs/embryos created successful pregnancy.
You need to stay on top of the office [Fertility & IVF Center of Miami], but Dr Jacobs will always spend the time making sure you are comfortable...Great staff. Very busy office so you need to stay on top of them. Weekends/holidays...there was always someone available to us...IUI around $8K. IVF cycles were $25K for 2 cycles. Donor egg transfer around the same. About $5-8K per cycle in meds from South Miami Pharmacy.
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Kind. Trustworthy. Realistic while always staying hopeful of positive result.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
You need to stay on top of the office, but Dr Jacobs will always spend the time making sure you are comfortable.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
Always communicated exactly where we were in process. Always optimistic of positive result.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
Started with IUI. Then several rounds of retrieved eggs/embryos. Then donor eggs/embryos created successful pregnancy.
Describe your experience with the nursing staff at Fertility & IVF Center of Miami.
Great staff. Very busy office so you need to stay on top of them. Weekends/holidays...there was always someone available to us.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
IUI around $8K. IVF cycles were $25K for 2 cycles. Donor egg transfer around the same. About $5-8K per cycle in meds from South Miami Pharmacy.
9
Doctor
Michael Jacobs
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Fertility & IVF Center of Miami
Miami Beach
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2012, Successful
NPS
10
NPS
10
Age 27
1 Fertility Medications
Anovulation
PCOS
Latinx
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Jacobs was a great match for us. I liked his calm demeanor and how he explained everything. I felt very positive about his approach to our case. He even came to visit our son in the nicu after he was born... We did a round of clomid along with progesterone suppositories and an Ovidril booster shot... Great location and facility is high end and professional
Great location and facility [Fertility & IVF Center of Miami] is high end and professional... [The nurses were] Always organized and polite. Answered any questions... Dr Jacobs was a great match for us. I liked his calm demeanor and how he explained everything. I felt very positive about his approach to our case. He even came to visit our son in the nicu after he was born.
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Dr Jacobs was a great match for us. I liked his calm demeanor and how he explained everything. I felt very positive about his approach to our case. He even came to visit our son in the nicu after he was born.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Ask lots of questions and even take notes during any appointments
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
Dr Jacobs always took the time to explain things throughly. Answered all our questions and was very upfront and honest
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
We did a round of clomid along with progesterone suppositories and an Ovidril booster shot
Describe your experience with the nursing staff at Fertility & IVF Center of Miami.
Always organized and polite. Answered any questions
Describe your experience with Fertility & IVF Center of Miami.
Great location and facility is high end and professional
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
A lot of our fees were covered by insurance. Out of pocket was minor
What specific things went wrong at Fertility & IVF Center of Miami?
  • Provided conflicting information
Describe the specific things that went wrong at Fertility & IVF Center of Miami.
Needed more clarification on one of our steps but cleared it up
10
Doctor
Michael Jacobs
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
8
NPS
10
Age 36
1 IVF
Black or African-American
Income $50K - $99K
Operations
2nd of 3 Docs
1 IVF With Other Docs
Neutral
Strongly Recommends
Successful
He advise what to eat and what to do to relax and not overwhelm myself...What I love most about doctor jacobs [is] his Instagram lives he really indulge in the treatment for each fertility you may have and when I met him in person he gave me the same knowledge and help me understand the process...[he can] Be more communicative in person as he is on Instagram lives..
[the Fertility & IVF Center] very attentive to my needs she advises me on what to eat staying hydrated and just being a super human at times I needed a sensitive soul...Very knowledgeable very understanding and helpful. Sometimes the waiting period because I come on with days but that’s not their fault I maybe impatient..
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
What I love most about doctorjacobs we his Instagram lives he really indulge in the treatment for each fertility you may have and when I met him in person he gave me the same knowledge and help me understand the process. I hate that he has retired in the middle of my process so now I’m will doctor illion and praying for the best
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Be more communicative in person as he is on Instagram lives and there’s nothing else
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
I felt more like a human because he understood how important is to have children of your own and building family is happiness. He advise what to eat and what to do to relax and not overwhelm myself
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I really don’t remember much but the meds lupron Trigger shots estrogen patches and several others
Describe your experience with the nursing staff at Fertility & IVF Center of Miami.
I love Joan she is the best and very attentive to my needs she advises me on what to eat staying hydrated and just being a super human at times I needed a sensitive soul
Describe your experience with Fertility & IVF Center of Miami.
Very knowledgeable very understanding and helpful. Sometimes the waiting period because I come on with days but that’s not their fault I maybe impatient I can not lie lol but other then that I have got to know everyone and everyone’s friendly faces
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
Costing was very reasonable due to me already having ART coverage so meeting my deductible was my only thing to meet and my meds so I really don’t have much of the issues and now I can pay some until completing all due
Describe Michael Jacobs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
He was open with allowing me to choose the grade of each baby and I loved that
8
Doctor
Michael Jacobs
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
7
Age 30
1 IVF
1 Embryo Freezing
Male Factor
Middle Eastern
Income $200K - $499K
2nd of 3 Docs
2 IVF With Other Docs
2 Embryo Freezing With Other Docs
Strongly Recommends
Neutral
Successful
Dr. Jacobs took over my care when Dr. Taylor left the practice. Dr. Jacobs is brilliant, and I felt like I could trust his medical advice. Indeed, I almost transferred two embryos until he recommended against it a few days before the transfer. He explained the pros and cons and that transferring two embryos wouldn't necessarily give me two babies but could potentially waste an embryo. I'm so happy I listened to him and his advice.
I like that the [Fertility & IVF Center of Miami] clinic is small and person but at the same time keeps up to date with all the newest medical technology. i also loved that it was the only clinic in Miami Beach and very convenient for me. Dr. Jacobs is a great doctor, and I would go to him again. I am grateful that I have a baby as a result of his transfer...I'm so happy I listened to him and his advice.
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs took over my care when Dr. Taylor left the practice. Dr. Jacobs is brilliant, and I felt like I could trust his medical advice. Indeed, I almost transferred two embryos until he recommended against it a few days before the transfer. He explained the pros and cons and that transferring two embryos wouldn't necessarily give me two babies but could potentially waste an embryo. I'm so happy I listened to him and his advice.
Describe your experience with Fertility & IVF Center of Miami.
I like that the clinic is small and person but at the same time keeps up to date with all the newest medical technology. i also loved that it was the only clinic in Miami Beach and very convenient for me. Dr. Jacobs is a great doctor, and I would go to him again. I am grateful that I have a baby as a result of his transfer.
10
Doctor
Michael Jacobs
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Fertility & IVF Center of Miami
Miami Beach
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
8
NPS
8
Age 40 - 41
2 IUI
Male Factor
Poor Egg Quality
Immunological
Unexplained
Ashkenazi Jewish
Latinx
Income $100K - $199K
Operations
1st of 2 Docs
2 IVF With Other Docs
Donor Eggs With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Michael Jacobs highly recommended we move straight to IVF treatments but because we were facing financial challenges paying for the treatment he then offered to start us off on IUI treatments which were much less costly to see if that would work for us. He set our expectation low for this. Just like he predicted, we did two IUI treatments and neither of them worked.
Fertility and IVF Miami was very easy to work with. I was able to get my routine bloodwork and ultrasounds before work. I was able to get the appointment times I needed. You are not assigned a particular nurse so if you have questions, you have to call into the clinic and one of the nurses will get back to you. You never know which nurse will call. There was also a lot of turnover with the nurses so a lot of times I was seeing a new nurse. Although all of the nurses were very good.
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Michael Jacobs was the first doctor we saw in our fertility process. He was patient and listened and tried to answer our many questions. He gave us a realistic view of what was going to happen and helped us set a path forward for our treatment. It was great to have the face to face/one on one time with the doctor.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Make sure you plan all of your questions in advance. You need to get all of your questions answered and you won't have many opportunities to sit with the doctor one on one.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
We were new to the fertility process. We were nervous and didn't know much. Dr. Jacobs spent plenty of time talking with me and my husband about the process and managing our expectations. He took into our account our financial challenges. He listened
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
Dr. Michael Jacobs highly recommended we move straight to IVF treatments but because we were facing financial challenges paying for the treatment he then offered to start us off on IUI treatments which were much less costly to see if that would work for us. He set our expectation low for this. Just like he predicted, we did two IUI treatments and neither of them worked.
Describe your experience with the nursing staff at Fertility & IVF Center of Miami.
I was not assigned a specific nurse but every time I went in for treatment or bloodwork or an ultrasound, the nurses were very kind and compassionate.
Describe your experience with Fertility & IVF Center of Miami.
Fertility and IVF Miami was very easy to work with. I was able to get my routine bloodwork and ultrasounds before work. I was able to get the appointment times I needed. You are not assigned a particular nurse so if you have questions, you have to call into the clinic and one of the nurses will get back to you. You never know which nurse will call. There was also a lot of turnover with the nurses so a lot of times I was seeing a new nurse. Although all of the nurses were very good.
8
Doctor
Michael Jacobs
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2013 - 2017, Successful
NPS
9
NPS
10
Age 28 - 32
3 IUI
Endometriosis
PCOS
Income $100K - $199K
Accountant
2nd of 3 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Jacobs can seem like a robot or stiff some times, but he really cares about your feelings and overall care. He takes into account your personal life when he is making a plan for your cycles. He answers all of your questions no mattet how many times you ask.... One of our IUI cycles had to be canceled due to over stimulation of egg folicles. There were too many to peoceed with insemination.
The entire staff [at Fertility & IVF Center of Miami- Miami] is very friendly. The doctors are knowledgeable. They are in the office 7 days a week. When you call afterhours, they return your messages promptly. The nurses taking you blood are really good.... Each IUI cycle was about $5,000 after prodecures and medications. With no insurance coverage.... One of our IUI cycles had to be canceled due to over stimulation of egg folicles. There were too many to peoceed with insemination.
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs can seem like a robot or stiff some times, but he really cares about your feelings and overall care. He takes into account your personal life when he is making a plan for your cycles. He answers all of your questions no mattet how many times you ask.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Patience is key, doesnt always happen the first time.
Describe your experience with Fertility & IVF Center of Miami.
The entire staff is very friendly. The doctors are knowledgeable. They are in the office 7 days a week. When you call afterhours, they return your messages promptly. The nurses taking you blood are really good.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
Each IUI cycle was about $5,000 after prodecures and medications. With no insurance coverage.
What specific things went wrong at Fertility & IVF Center of Miami?
  • Failed to order appropriate test
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Fertility & IVF Center of Miami.
One of our IUI cycles had to be canceled due to over stimulation of egg folicles. There were too many to peoceed with insemination.
9
Doctor
Michael Jacobs
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5

Learn from top medical experts

Explore All Courses