Rated 8.7
Strongly recommend: 67%Neutral: 33%8.7
67% strongly recommend
2 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
6
6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
10
10
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
UT Houston
Residency
Baylor

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Michael Jones (OB/GYN) works at

New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology)
Rated 9
Strongly recommend: 100%9

Explore Clinic
McKinney
5801 Virginia Pkwy #101
McKinney, TX 75071

2 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
9
NPS
9
Age 27 - 28
16 Fertility Medications
PCOS
Recurrent Pregnancy Loss
European
Latinx
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Jones] will share if he is asked and doesn’t seem to mind spending the extra time answering questions...Clomid for PCOS, this did work but I voluntarily discontinued due to side effects, and progesterone suppositories for luteal phase defect which seems to be working...He does not do IVF...He is not forthcoming about information, but will give you all of the details of your care if you ask him loads of questions
Expect the pictures of babies in the rooms [at New Life Women's Health & Infertility of North Texas]! Overall, the front desk staff are friendly, the place is nice with nice Christian or instrumental music. The bathrooms have been a little messy on the weekend, but I think that is expected since it is the weekend and I’m sure the cleaner doesn’t come everyday...She [nurse] blew my vein and didn’t seem to know exactly how to draw blood. She may have been new
How was your experience with Michael Jones (OB/GYN) at New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology)?
Dr Jones is one of only 2 NaPro doctors in DFW, he is busy but saw me at each visit unless it was a routine follicle scan with the Sonographer. Until he hired the Sonographer, he would come in on the weekend to do them himself or to do blood draws. Cycle days don’t care about weekends and he doesn’t seem to mind coming in every day. Dr Jones is pro-life and therefore treated my miscarriage with respect and compassion. He is not forthcoming about information, but will give you all of the details of your care if you ask him loads of questions
What's one piece of advice would you give a prospective patient of Michael Jones (OB/GYN) at New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology)?
Ask questions! He will share if he is asked and doesn’t seem to mind spending the extra time answering questions
During treatment, were you treated like a number or a human with Michael Jones (OB/GYN) at New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology)?
Dr Jones is kind in a very matter-of-fact professional way. He was appropriately compassionate during and after my miscarriage.
Describe the protocols Michael Jones (OB/GYN) used in your cycles at New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology) and their degree of success.
Hcg shots to help a pregnancy stick, this didn’t prevent my miscarriage. Clomid for PCOS, this did work but I voluntarily discontinued due to side effects, and progesterone suppositories for luteal phase defect which seems to be working
Describe your experience with the nursing staff at New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology).
One of them, forgot her name is a little overconfident. She blew my vein and didn’t seem to know exactly how to draw blood. She may have been new
Describe your experience with New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology).
Expect the pictures of babies in the rooms! Overall, the front desk staff are friendly, the place is nice with nice Christian or instrumental music. The bathrooms have been a little messy on the weekend, but I think that is expected since it is the weekend and I’m sure the cleaner doesn’t come everyday.
Describe the costs associated with your care under Michael Jones (OB/GYN) at New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology).
I am uninsured, but the cost of visits were somewhere between $100-$200 depending on the procedures done
Describe Michael Jones (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology).
He does not do IVF
What specific things went wrong at New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology)?
  • Failed to call with results
Describe the specific things that went wrong at New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology).
The nurse who blew my vein didn’t call with my results, but I kept calling so maybe I caught her before she called me
NPS
9
Doctor
Michael Jones (OB/GYN)
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
9
Clinic
New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology)
McKinney
NPS
Operations
4 of 5
Scheduling
4 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
5 of 5
Educational Resources
4 of 5
2017 - 2018, Unsuccessful
NPS
8
NPS
9
Age 32 - 33
13 Fertility Medications
Anovulation
Endometriosis
PCOS
Uterine Fibroids
Unexplained
European
Income $50K - $99K
Teacher
2nd of 3 Docs
1 IVF With Other Docs
1 Embryo Freezing With Other Docs
Neutral
Strongly Recommends
Unsuccessful
Dr. Jones is a very friendly doctor. He has a small and quaint office and staff. He knew me by name without looking at my chart. He has 2 nurses who help him. He did all my sonograms and meetings (even on Saturday and Sunday’s)... Dr. Jones first looks over your history and then he ordered extensive blood work. I gave blood almost every other day of my cycle so he could get a panel and get a true picture of my hormones.
The clinic [New Life Women's Health and Infertility] is small which I liked. The office staff is friendly and will know you as a person. You will have to have frequent appointments which can be hard if you don’t live close or have a flexible work schedule... My insurance covered a lot of his procedures and appointments due to how he codes for billing... He suggested I have laprascopic surgery to remove a fibroid and check for suspected endometriosis as well as do a wedge resection of my ovaries to “reset” them. I felt he was very gentle and caring during the surgery and after. After healing he would do monthly oral meds (letrozole or clomid) and then follicle scans. It seems each month I either overproduced follicles, had cysts or didn’t get pregnant.
How was your experience with Michael Jones (OB/GYN) at New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology)?
Dr. Jones is a very friendly doctor. He has a small and quaint office and staff. He knew me by name without looking at my chart. He has 2 nurses who help him. He did all my sonograms and meetings (even on Saturday and Sunday’s)
What's one piece of advice would you give a prospective patient of Michael Jones (OB/GYN) at New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology)?
Ask a lot of questions Ask for print out of results Be patient
During treatment, were you treated like a number or a human with Michael Jones (OB/GYN) at New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology)?
Dr. Jones listens to all of your concerns. He is very patient and smart. He even prayed over me before a surgery.
Describe the protocols Michael Jones (OB/GYN) used in your cycles at New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology) and their degree of success.
Dr. Jones first looks over your history and then he ordered extensive blood work. I gave blood almost every other day of my cycle so he could get a panel and get a true picture of my hormones. After the blood work came back he reviewed the results with me. He suggested I have laprascopic surgery to remove a fibroid and check for suspected endometriosis as well as do a wedge resection of my ovaries to “reset” them. I felt he was very gentle and caring during the surgery and after. After healing he would do monthly oral meds (letrozole or clomid) and then follicle scans. It seems each month I either overproduced follicles, had cysts or didn’t get pregnant.
Describe your experience with your nurse at New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology). (Assigned nurse: Norma )
The nurse “Norma” is okay. I didn’t feel like she was compassionate about infertility. She seemed cold at times. She was very professional though.
Describe your experience with New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology).
The clinic is small which I liked. The office staff is friendly and will know you as a person. You will have to have frequent appointments which can be hard if you don’t live close or have a flexible work schedule
Describe the costs associated with your care under Michael Jones (OB/GYN) at New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology).
My insurance covered a lot of his procedures and appointments due to how he codes for billing
NPS
8
Doctor
Michael Jones (OB/GYN)
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
NPS
9
Clinic
New Life Women's Health & Infertility of North Texas OBGYN (NaPro Technology)
McKinney
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5

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