Michael Putman

Rated 9.1
Strongly recommend: 75%Neutral: 16%Don't recommend: 8%9.1
75% strongly recommend
32 reviews
Humanity
9.3
9.3
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.9
8.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.7
7.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.3
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Alabama
Residency
U. of Alabama

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone

32 patient reviews

2019 - 2020, Successful
NPS
10
NPS
10
Age 30 - 31
1 IVF
1 Embryo Freezing
European
Income $50K - $99K
1st of 2 Docs
1 IVF With Other Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I came to him [Dr. Michael Putman] as he is the fertility specialist for the uterus transplant clinical trial I am a part of. In this, we have our embryos created before transplant, then transfer around 6 months after. We were very lucky to have our transfer take on the first try!...explained everything he was doing before he did it...he is intentionally quiet until he is absolutely sure what he sees...personally called me to tell me I was pregnant after my blood test. I felt like he truly knew who I was and cared about our success like we did.
The strengths of [Fertility Center of Dallas] are the doctor, the embryologist, and nurses. the weakness is the office staff. They are generally unfriendly, seem to be annoyed by requests. Particularly the person who handles billing. She was very unhelpful and unwilling to help us navigate our (very good) insurance...I had a couple instances of falling through the cracks...they had forgotten my cycle. This pushed me another month out...prescriptions where never called in to my local pharmacy. But after those, I was given to a different nurse and my care improved!
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
I appreciated how he explained everything he was doing before he did it. Even explaining at our first ultrasounds after transfer that he is intentionally quiet until he is absolutely sure what he sees. I appreciated that, because it’s so stressful. He also personally called me to tell me I was pregnant after my blood test. I felt like he truly knew who I was and cared about our success like we did.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
Don’t let the fact that he is an old man set you back. He is compassionate and kind. And truly smart.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
He always remembered me specifically. After a few visits, greeted me with a hug. And he always made time to squeeze me in, even when I knew he was very very busy. I felt very at ease and cared for in his office.
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
We only had one choice, IVF, for the pregnancy. I came to him as he is the fertility specialist for the uterus transplant clinical trial I am a part of. In this, we have our embryos created before transplant, then transfer around 6 months after. We were very lucky to have our transfer take on the first try!
Describe your experience with your nurse at Fertility Center of Dallas (closed). (Assigned nurse: Andrea)
Andrea was a dream to work with! She was quick to call back, always listened to my concerns, and had my back multiple times! There were instances where another nurse dropped the ball on my care and Andrea took over and completely changed and improved my experience!
Describe your experience with Fertility Center of Dallas (closed).
The strengths of the clinic are the doctor, the embryologist, and nurses. the weakness is the office staff. They are generally unfriendly, seem to be annoyed by requests. Particularly the person who handles billing. She was very unhelpful and unwilling to help us navigate our (very good) insurance.
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
$27,000
Describe Michael Putman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of Dallas (closed).
Due to the trial, only one embryo was permitted in order to reduce strain on the already compromised organ. We were also able to choose the gender as we had multiply A quality embryos
What specific things went wrong at Fertility Center of Dallas (closed)?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Fertility Center of Dallas (closed).
I had a couple instances of falling through the cracks. I was waiting to start my transfer cycle and after a week waiting to be told when to start, I called and they had forgotten my cycle. This pushed me another month out. Had a couple instances where my prescriptions where never called in to my local pharmacy. But after those, I was given to a different nurse and my care improved!
10
Doctor
Michael Putman
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 32 - 33
1 Fertility Medications
Diminished Ovarian Reserve
Endometriosis
Male Factor
European
Income $50K - $99K
Nurse or HC Services
3rd of 3 Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Putman] is honest and upfront with you, giving you all the information and individualizing to your case. He is open to questions you may have and will be honest with you about expectations, but still in a kind way. We have done one transfer of 2 untested embryos from previous clinics with him, and he incorporated an autoimmune protocol as well as did an ERA prior to our transfer...He recognizes that each couple is a different case, and doesn't use a cookie cutter approach to every patient.
The embryologist [at Fertility Center of Dallas], Dr. Zhang is amazing as well-she has been doing this for a long time, and has worked with Dr. Putman for a long time in addition to most of the staff...Monitoring appointments are generally in the morning, and we typically don't have to wait very long. Occasionally we have waited longer than 10 minutes or so...Dr. Putman recommends a single embryo transfer, especially if they are PGS tested embryos. However, he will consider transferring 2 on a case by case basis.
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
Dr. Putman is a doctor who has been in this field for a long time and has seen many different protocols and ways of doing things. He is honest and upfront with you, giving you all the information and individualizing to your case. He is open to questions you may have and will be honest with you about expectations, but still in a kind way. We have done one transfer of 2 untested embryos from previous clinics with him, and he incorporated an autoimmune protocol as well as did an ERA prior to our transfer. Unfortunately that transfer was not successful, but we are hopeful to try a new retrieval protocol with him soon. He recognizes that each couple is a different case, and doesn't use a cookie cutter approach to every patient. We trust him and his entire practice in our care, and still have hope we will have a biological baby despite our diagnosis of DOR, endometriosis and male factor.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
Be prepared on your consult or appointment with him for any questions you have. He is happy to answer them and acknowledge your concerns. He will be open and honest with you, with the goal of helping you successfully carry a healthy pregnancy to term. We travel to see Dr. Putman and out of all the RE's and treatments we've been through, we trust him the most.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
Everyone at this clinic is very warm and friendly. From the nurses to Dr. Putman to Dr. Zhang the embryologist and front desk staff, everyone is kind and helpful throughout the process.
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
Our transfer protocol consisted of an auto immune approach as well as used the results of ERA testing to add additional hours of progesterone prior to transfer. We added in prednisone, baby aspirin and lovenox, and IV intralipids with transfer. Our upcoming retrieval will be a AACEP protocol-estrogen priming and starting out with high dosages of sims while gradually lowering them. This protocol has been used with their uterine transplant patients and has had great success.
Describe your experience with your nurse at Fertility Center of Dallas (closed). (Assigned nurse: Andrea)
Andrea and Jan are amazing-Andrea has been our primary nurse, and Jan has helped as well. Andrea is easy to reach, gets back to you within the same day if possible, if not the following morning. She is warm and friendly and organized, making this process so much less stressful than it can be. Both Andrea and Jan were a part of our last transfer and we felt the care and dedication they have toward their patients. They will take exceptional care of you.
Describe your experience with Fertility Center of Dallas (closed).
Like any fertility clinic, it takes a little while to get in to see Dr. Putman for an initial consult, but the wait is worth it. Dr. Putman will look at your particular case and tell you his ideas and plans and reasons why he choses to do things that way. He is open to basic autoimmune testing including NK cell testing and treating with IV intralipids or IVIG if needed. Monitoring appointments are generally in the morning, and we typically don't have to wait very long. Occasionally we have waited longer than 10 minutes or so, but that is usually due to retrievals or other unexpected/last minute things that come up that are understandable. Overall, this clinic and practice has been our favorite and most trusted after all we have been through at 3 previous clinics. The embryologist, Dr. Zhang is amazing as well-she has been doing this for a long time, and has worked with Dr. Putman for a long time in addition to most of the staff. That says a lot about a practice in working well together to help their patients.
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
Dr. Putman is in network with our insurance plan, and some costs are covered under our insurance. For patients with 0 infertility coverage, packages are available and are reasonable in price depending on what you are looking for-retrieval and transfer package around $10k, 2 retrievals and 1 transfer package around $15k. This does not include medication cost or additional costs such as PGS testing.
Describe Michael Putman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of Dallas (closed).
Dr. Putman recommends a single embryo transfer, especially if they are PGS tested embryos. However, he will consider transferring 2 on a case by case basis. We appreciated this as we've had multiple failed transfers and have untested embryos.
10
Doctor
Michael Putman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 30 - 31
1 IVF
Endometriosis
Male Factor
Tubal Blockage
Uterine Fibroids
Unexplained
Black or African-American
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
As a patient, I couldn’t be more pleased [with Dr. Michael Putman]...Since I was a teenager, ive suffered from endometriosis and it’s symptoms. Dr.Putman did my surgery in 2018 and This is the best I’ve felt in over 15 years. No pain or nausea medications!! I’m truly grateful for being under his care...We are in the process of IVF. We’ve used so far.. Gonal F, Menopur, estrogen and progesterone ... all were for egg retrieval . We had to postpone our embryo transfer due to my uterine lining not being thick enough. So we will begin lupron in a week.
Andrea [nurse at Fertility Center of Dallas] is amazing! I tell her all of the time. She’s knowledgeable, compassionate, and she’s truly made for this career!...I actually love the entire office! I have no complaints. Their strengths are organization, compassion, and their flexibility getting you an appointment with the Doctor. I’m a nurse and I have been with this office as a patient since July 2018, and this is by far the best experience I’ve ever had!
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
As a patient, I couldn’t be more pleased. My husband and I prayed before searching physicians and we found Dr. Putman. Since I was a teenager, ive suffered from endometriosis and it’s symptoms. Dr.Putman did my surgery in 2018 and This is the best I’ve felt in over 15 years. No pain or nausea medications!! I’m truly grateful for being under his care.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
Ask questions if you don’t understand, but trust his judgment because he has your best outcome in mind.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
Dr.Putman’s office treated me like this time in our lives was not just another appointment. They know going through this is hard and the entire office healthcare team made this an easier experience. They remember my husband and I, they ask us about our lives, they even encourage us, but most of all... they gave me hope where I felt the impossible. For that, we feel like humans and not numbers.
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
We are in the process of IVF. We’ve used so far.. Gonal F, Menopur, estrogen and progesterone ... all were for egg retrieval . We had to postpone our embryo transfer due to my uterine lining not being thick enough. So we will begin lupron in a week.
Describe your experience with your nurse at Fertility Center of Dallas (closed). (Assigned nurse: Andrea)
Andrea is amazing! I tell her all of the time. She’s knowledgeable, compassionate, and she’s truly made for this career!
Describe your experience with Fertility Center of Dallas (closed).
I actually love the entire office! I have no complaints. Their strengths are organization, compassion, and their flexibility getting you an appointment with the Doctor. I’m a nurse and I have been with this office as a patient since July 2018, and this is by far the best experience I’ve ever had!
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
over 15,000 out of pocket with surgery and IVF
10
Doctor
Michael Putman
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 20 - 21
1 IVF
1 Egg Freezing
1 Embryo Freezing
Income $0 - $49K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
My experience is a little different than most. I am apart of Baylor Scott and Whites Uterine Transplant Study. I was born with MRKH. Which in the easiest way to explain is that I was born with out a uterus. I had a Uterine Transplant in October of 2018. The way I found Dr.Putman is because he is actually the IVF doctor that is apart of the clinical trial, but I wouldn’t have chosen any one else. Like the rest of the Uterine Transplant team he is amazing and caring and an amazing doctor.
I would say the clinic [Fertility Center of Dallas- Dallas] is very on top of things at all times. They are good about scheduling, and taking care of your needs. The office is warm and inviting. It is definitely a place you feel safe at.... Medications costs around $10,000 + Egg retrieval/Embryo Transfer -$9,000 PGS testing - $2,500 Visits ( per ) - ( with no insurance ) $150-$250 or more depending on the visit
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
My experience is a little different than most. I am apart of Baylor Scott and Whites Uterine Transplant Study. I was born with MRKH. Which in the easiest way to explain is that I was born with out a uterus. I had a Uterine Transplant in October of 2018. The way I found Dr.Putman is because he is actually the IVF doctor that is apart of the clinical trial, but I wouldn’t have chosen any one else. Like the rest of the Uterine Transplant team he is amazing and caring and an amazing doctor.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
I would tell them to just be honest. I feel like he is honest with us and you need to be honest with him so he can get to the bottom of things to help you start your family.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
He seemed to really care about us and he continued to check in to see how things were going. His office was very professional and all the nurses that worked there are very sweet.
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
Because I am apart of a study my protocol may be different than the others. I did my egg retrieval before my transplant so I had my frozen embryos waiting for me for after surgery and recovery time. I’m 21 years old so for my husband and I our fertility journey although is very different, the egg retrieval and sperm count were good because we are so young. In February we had our first embryo transfer and I am 10 weeks today.
Describe your experience with your nurse at Fertility Center of Dallas (closed). (Assigned nurse: Andria, and Jan )
Andria, and Jan are the sweetest. They do everything they can to make sure you are comfortable. They are very detailed when explaining all the shots and medications that I would be taking. And they make sure I know what I am doing also.
Describe your experience with Fertility Center of Dallas (closed).
I would say the clinic is very on top of things at all times. They are good about scheduling, and taking care of your needs. The office is warm and inviting. It is definitely a place you feel safe at.
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
Medications costs around $10,000 + Egg retrieval/Embryo Transfer -$9,000 PGS testing - $2,500 Visits ( per ) - ( with no insurance ) $150-$250 or more depending on the visit
Describe Michael Putman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of Dallas (closed).
Because of the study/trial we were only allowed to do a single embryo transfer. My husband and I are strong in our faith and believe that if that one embryo is meant to take then it will take. So we had no concerns with only transferring one embryo.
10
Doctor
Michael Putman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 28
1 Embryo Freezing
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Michael Putman] is an older guy and a bit on the quirky side. He isn't one to chit chat but you can tell he really cares about your progress and wants his patients to do the best they can. The staff was always adjusting my medicine based on my visits to match with my hormone levels so my body could respond in the best way possible. The staff overall was very great and worked well together. They were always aware of my progress and checked in almost everyday.
The office [Fertility Center of Dallas- Rockwell] is small so you get familiar with everyone pretty quickly. They are very well organized and the wait time in the lobby isn't long. They move you in and out pretty quickly which is very nice. They are very efficient. I loved how they all knew me and the names of my husband and daughter. It helped give it a personal touch.... She was very organized and on top of it. Always checking in and making sure I was progressing in a way to be the most successful during this proces
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
He is an older guy and a bit on the quirky side. He isn't one to chit chat but you can tell he really cares about your progress and wants his patients to do the best they can. The staff was always adjusting my medicine based on my visits to match with my hormone levels so my body could respond in the best way possible. The staff overall was very great and worked well together. They were always aware of my progress and checked in almost everyday.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
The transvaginal ultrasounds are the worst in the beginning but get a bit easier over time as you know what to expect. I was totally surprised by the way they monitor the ovaries at my first visit but it's just so they can get a closer sonogram of the ovaries.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
The whole staff knew my name without having to look at my paperwork. They even know my husband and baby girl's name as well. They were very aware and sensitive with my situation and I had direct assess to them with any questions I had along the way especially the medicine. They have a great on call staff for after business hours so I didn't have to worry if I had questions on the weekend if I had to start new medicine, I knew I could call and speak to someone right away.
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
I did the egg retrieval for IVF process. It was a 6 week period where I started with birth control for roughly 15 days, and then moved onto the Lupron (daily evening shot) for roughly 10 days, and them moved onto a series of 3 other medicines that were given by shots. I counted 73 shots by the end of it. It gets easier over time but I remember feeling foggy and tired a lot of the time. By the end, I felt so swollen and bloated from my ovaries growing so much.
Describe your experience with your nurse at Fertility Center of Dallas (closed). (Assigned nurse: Andrea)
She was very organized and on top of it. Always checking in and making sure I was progressing in a way to be the most successful during this process.
Describe your experience with Fertility Center of Dallas (closed).
The office is small so you get familiar with everyone pretty quickly. They are very well organized and the wait time in the lobby isn't long. They move you in and out pretty quickly which is very nice. They are very efficient. I loved how they all knew me and the names of my husband and daughter. It helped give it a personal touch.
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
I paid around $9,000 for the medicine and another $10,000 for the office fees.
10
Doctor
Michael Putman
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of Dallas (closed)
Rockwall (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
8
NPS
8
Age 36
Surrogacy
European
Income $100K - $199K
Lawyer
2nd of 2 Docs
1 IVF With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Putman seems to be a very knowledgeable and experienced doctor who knows his field well. He's not the warm and fuzzy type and can be somewhat abrupt, but I never doubted his medical abilities. If you need a doctor to walk you through step by step and give you lots of sensitivity this may not be the one for you, but if you want someone who has lots of experience and will do what needs to be done, he can do that.
Appointments are fairly short and sometimes feel rushed, but the clinic [Fertility Center of Dallas] is small enough that the doctor and staff do generally remember you and your specific situation.... I think the greatest strength is the clinic's size. Dr. Putman is now the only doctor there so you always know who you will see. The size may also be a weakness because they have limited time to see patients and can be rushed, but generally that hasn't been a huge issue.
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
Dr. Putman seems to be a very knowledgeable and experienced doctor who knows his field well. He's not the warm and fuzzy type and can be somewhat abrupt, but I never doubted his medical abilities. If you need a doctor to walk you through step by step and give you lots of sensitivity this may not be the one for you, but if you want someone who has lots of experience and will do what needs to be done, he can do that.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
Be prepared to ask questions--research ahead of time and know what you want to ask.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
Appointments are fairly short and sometimes feel rushed, but the clinic is small enough that the doctor and staff do generally remember you and your specific situation.
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
Frozen transfer cycles using birth control, lupron, then estrogen and progesterone injections.
Describe your experience with the nursing staff at Fertility Center of Dallas (closed).
The nurses are friendly and competent. You can tell that they're very busy, but I never felt ignored and they always answered my questions.
Describe your experience with Fertility Center of Dallas (closed).
I think the greatest strength is the clinic's size. Dr. Putman is now the only doctor there so you always know who you will see. The size may also be a weakness because they have limited time to see patients and can be rushed, but generally that hasn't been a huge issue. The embryologist Dr. Zhang is also excellent and helpful with answering any questions you have.
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
A frozen embryo transfer is about $2,500, but that doesn't include medications or some other pre-transfer procedures and appointments. All together I think one FET cycle is between $5000 and $6000 depending on meds.
8
Doctor
Michael Putman
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2014 - 2018, Successful
NPS
10
NPS
10
Age 29 - 33
1 IVF
Endometriosis
European
Income $100K - $199K
Teacher
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr.Putman we very thorough with me and didn’t want us to risk or worry about anything. He worked with our geographical issues and answered all our questions and treated us like family. Though only one attempt was successful, I plan on going back for another try because I respect him and know I will receive the best care under him.... First, Dr. Putman wanted to rid me of my Endometriosis. After a long surgery, he sent us home to try to get pregnant naturally for 6 months.
Everyone [Fertility Center of Dallas] there is very nice and helpful! The clinic is clean and you can tell they all love their jobs. The price for IVF is very reasonable and they will help you if you can’t afford to do it. I loved everyone there!...Andrea was the best! You could tell she really cared about her patients and loved her job. She answered any questions I had and was always straight forward with me....[Cost Of Treatment] Fresh is around $10k and frozen is around $2
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
Dr.Putman we very thorough with me and didn’t want us to risk or worry about anything. He worked with our geographical issues and answered all our questions and treated us like family. Though only one attempt was successful, I plan on going back for another try because I respect him and know I will receive the best care under him.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
Don’t hesitate to ask him questions. He is there for that and will help you through all your concerns!
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
After the awful experience I had before Dr.Putman, I wasn’t expecting much. Dr.Putman is such a great doctor and listened to my concerns, performed a surgery ridding me of my Endometriosis, and giving me the best thing in my life; my son!
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
First, Dr. Putman wanted to rid me of my Endometriosis. After a long surgery, he sent us home to try to get pregnant naturally for 6 months. Once that failed, he brought us in and we did a fresh cycle. I made 54 eggs and put if that, 18 were viable. He did half normal half ICSI and only 6 of the ICSI made to blast. None of them were maturing but at day 5, we put in 2. He left the other out for 2 more days and froze those. My first did not take and a year later we did a frozen transfer. One took of those and we have a beautiful, smart little man. We tried another frozen 2 years later but the embryos didn’t make it past thaw so we could not transfer.
Describe your experience with your nurse at Fertility Center of Dallas (closed). (Assigned nurse: Andrea)
Andrea was the best! You could tell she really cared about her patients and loved her job. She answered any questions I had and was always straight forward with me.
Describe your experience with Fertility Center of Dallas (closed).
Everyone there is very nice and helpful! The clinic is clean and you can tell they all love their jobs. The price for IVF is very reasonable and they will help you if you can’t afford to do it. I loved everyone there!
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
Very reasonable! Fresh is around $10k and frozen is around $2
Describe Michael Putman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of Dallas (closed).
I’m so glad he did two at a time. It is such an emotional process and if we didn’t put two in, I may not have my son, now.
10
Doctor
Michael Putman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
2018, Unknown Success
NPS
6
NPS
7
Age 31
1 Fertility Medications
European
Native American
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
I think the he [Dr. Michael Putman] has a very good bedside manner. He also is very compassionate and has a very thought out treatment plan. My only complaint is that he can be overly aggressive. He only wants me to try using his techniques for 3 months before starting IVF. I have had endocrine issues since I was a child. After three months of trying we were immediately sent to him. We have only been trying for 7 months. It seems overly aggressive to try for 3 months using his techniques and then throw in the towel and commit to costly IVF. He is also very eager to cut me open to examine my uterus etc. First was to see if my tubes were blocked which turned out not to be. This time if I don’t get pregnant he wants to do exploratory surgery to see if I have endometriosis. I have no symptoms of endometriosis. I wish he would adjust his aggressiveness to suit each patient. That is my only complaint. Overall he seems knowledgeable and compassionate.
The front staff [at Fertility Center of Dallas-Dallas] is very very unsympathetic about the financial burden associated with infertility. They are also incredibly bad about billing to your insurance company. I called and left a message asking why and no one returned my call. Once when I checked out the girl asked me “how much do we typically charge you” instead of entering the codes to find out the cost. Additionally, the semenologist is quite odd. I assume you must be to do that job. My husband’s complaint was that the way he was instructed to clean himself to give the sample was not hygienic. Ie he was told to wash himself off in the sink in the bathroom.
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
I think the he has a very good bedside manner. He also is very compassionate and has a very thought out treatment plan. My only complaint is that he can be overly aggressive. He only wants me to try using his techniques for 3 months before starting IVF. I have had endocrine issues since I was a child. After three months of trying we were immediately sent to him. We have only been trying for 7 months. It seems overly aggressive to try for 3 months using his techniques and then throw in the towel and commit to costly IVF. He is also very eager to cut me open to examine my uterus etc. First was to see if my tubes were blocked which turned out not to be. This time if I don’t get pregnant he wants to do exploratory surgery to see if I have endometriosis. I have no symptoms of endometriosis. I wish he would adjust his aggressiveness to suit each patient. That is my only complaint. Overall he seems knowledgeable and compassionate.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
Adjust your aggressive treatment plan to suit patients needs. Also, be more conscious and aware of the finiancial cost of treatment especially when your insurance doesn’t cover any infertility.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
He makes you feel like he wants you to get pregnant and is hopeful that everyone will be able to experience that joy
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
I had to HSG tests because the first one was inconclusive. If they had given me Valium I wouldn’t of had to pay an additional $2,000 for a second HSG. He now has me on Femara starting day 3 of my cycle till day 8. Then using a Novarel to trigger ovulation. Then we try naturally to get pregnant. He wants me to try this for 3 months. If I don’t get pregnant then we do surgery to see if I have endometriosis, and if I don’t then IVF.
Describe your experience with your nurse at Fertility Center of Dallas (closed). (Assigned nurse: Krissie)
Krissie is literally the best nurse I’ve ever meet. I can’t say enough good things about her. She is incredibly responsive, caring, compassionate, positive, and reassuring.
Describe your experience with Fertility Center of Dallas (closed).
The front staff is very very unsympathetic about the financial burden associated with infertility. They are also incredibly bad about billing to your insurance company. I called and left a message asking why and no one returned my call. Once when I checked out the girl asked me “how much do we typically charge you” instead of entering the codes to find out the cost. Additionally, the semenologist is quite odd. I assume you must be to do that job. My husband’s complaint was that the way he was instructed to clean himself to give the sample was not hygienic. Ie he was told to wash himself off in the sink in the bathroom.
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
The initial base testing for one cycle cost me $5,000. Each ultrasound is $220-$250. The first appointment inscluding consult and ultrasound was $470. One HSG was $900 and the second was $2,000
What specific things went wrong at Fertility Center of Dallas (closed)?
  • Failed to call with results
Describe the specific things that went wrong at Fertility Center of Dallas (closed).
Not billing to my insurance and not returning my call to fix the issue. Still nothing has been billed to my insurance. Also, not taking the time to find out what I actually owe is very disconcerting.
6
Doctor
Michael Putman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2018, Successful
NPS
10
NPS
10
Age 36
2 IVF
2 Embryo Freezing
Diminished Ovarian Reserve
European
Income $200K - $499K
Doctor
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He is very kind and smart and very good at what he does. He does not give false hope but states facts in a gentle way. He won’t promise anything he can’t deliver but would always tell me he would do his best.... I have severe DOR and had failed cycles at another clinic. He put me on back to back AACEP cycles to bank embryos. We did low dose Lupron then started cetrotide and then started Gonal-F (high dose!) then added menopur. Estrogen priming was part of my protocol too
It [the cost at Fertility Center of Dallas] was comparable to other clinics in my area. Actually we seemed to save a little paying for two back to back cycles compared to what we had paid for one cycle eksewhere... They [the staff] are so sweet and caring and very good at what they do. They got back to me via email or phone same day, they talked to my pharmacy, my insurance, etc
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
He is very kind and smart and very good at what he does. He does not give false hope but states facts in a gentle way. He won’t promise anything he can’t deliver but would always tell me he would do his best.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
Dr Putman is the best person to see for really anyone but especially if you are not a good responder to treatment. I had no success for a year at another clinic but was pregnant with twins within 4 months of seeing Dr Putman. Honestly I love him and I thank God for him.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
He is the kindest person. His entire staff is very nice. Once I had to call him after hours and he called me back himself right away and knew exactly who I was and reassured me and gave clear instructions on what to do next.
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
I have severe DOR and had failed cycles at another clinic. He put me on back to back AACEP cycles to bank embryos. We did low dose Lupron then started cetrotide and then started Gonal-F (high dose!) then added menopur. Estrogen priming was part of my protocol too. We got 3 embryos the first cycle and froze, then 1 embryo the second cycle. We transferred the best 2 and I’m having twins (currently 21 weeks pregnant).
Describe your experience with your nurse at Fertility Center of Dallas (closed). (Assigned nurse: Jan, Andrea, Shelley, Chrissy, DR ZHANG 😍)
The entire staff is amazing and I love them
Describe your experience with Fertility Center of Dallas (closed).
Do exactly what they say and you will have the best chance if success. They have the best success rates around just look at sart.org. They are so sweet and caring and very good at what they do. They got back to me via email or phone same day, they talked to my pharmacy, my insurance, etc
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
It was comparable to other clinics in my area. Actually we seemed to save a little paying for two back to back cycles compared to what we had paid for one cycle eksewhere
Describe Michael Putman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of Dallas (closed).
Well I don’t know, I have only had one transfer and we decided on 2 because neither of them were perfect looking, so they thought it would give us the best chance of pregnancy.
10
Doctor
Michael Putman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2017, Unsuccessful
NPS
7
NPS
7
Age 34 - 38
1 IVF
Male Factor
Unexplained
European
Income $50K - $99K
Business Executive
1st of 2 Docs
Neutral
Neutral
Unsuccessful
During my treatments he [Dr. Michael Putman] went out of town for a month and the I had to see the other dr in the office. But I was not aware that I was going to be passed to the other dr ahead of time... He did do the egg retrieval and transfer but he was not always available during my multiple check ups. I just wish I had more time with him and that some of my concerns were addressed.
I saw different nurses [at Fertility Center of Dallas]. They were friendly but didn’t really get to know me...I saw hair and what I thought was a dried drop of blood on the floor in the sterile surgical area. The person that drew my labs every other day was very nice. It did take a long time for the coordinator and financial person to call me back.I paid about $9000 up front but they never told me where I stood financially.
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
Dr. Putman is highly regarded by his peers. I went to him because he is supposed to the best. He was very thorough in his explanations of what was going to happen but wasn’t clear about the success rate. I researched that all on my own. He did do the egg retrieval and transfer but he was not always available during my multiple check ups. I just wish I had more time with him and that some of my concerns were addressed.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
Do research on your own. Be very prepared and ask lots of questions.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
During my treatments he went out of town for a month and the I had to see the other dr in the office. But I was not aware that I was going to be passed to the other dr ahead of time.
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
I was taking the OCP/Cetrotide /Babking cycle with Gonal, Menopur, and Cetrotide. My eggs weren’t being stimulated quick enough and I was on the protocol longer than normal. It ended up not working.
Describe your experience with the nursing staff at Fertility Center of Dallas (closed).
I saw different nurses. They were friendly but didn’t really get to know me.
Describe your experience with Fertility Center of Dallas (closed).
The clinic was nice but the lab and surgical area were not as clean as they should have been. I saw hair and what I thought was a dried drop of blood on the floor in the sterile surgical area. The person that drew my labs every other day was very nice. It did take a long time for the coordinator and financial person to call me back. I paid about $9000 up front but they never told me where I stood financially. When I asked, they provided a breakdown of it. I would advice anyone to be knowledgeable of the protocols an financials and ask questions if you don’t understand something.
Describe your experience with your monitoring appointments at Fertility Center of Dallas (closed).
Dr. Putman was not available for almost all of my monitoring appointments so the other dr in the office did them.
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
Upfront payment was over $9000. That is not counting any copays for visits before I paid the large amount.
Describe Michael Putman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of Dallas (closed).
I only had 2 eggs available to transfer and he did both.
7
Doctor
Michael Putman
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unknown Success
NPS
9
NPS
9
Age 37 - 38
4 IUI
1 IVF
Poor Egg Quality
Tubal Blockage
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Once we started the IUIs [with Dr. Michael Putman] and before we moved forward with IVF, we ran additional testing, including genetic testing via Horizon and natural killer cell testing...I underwent one round of IVF, producing two embryos. Dr. Putman, along with is Embryologist, Dr. Zhang, both felt like we could do better and changed my protocol accordingly for the second round, which I am getting ready to start...He is someone who doesn’t mess around with treatment options, yet, we never felt pressured to pursue more invasive interventions, such as IVF.
The nursing team [at Fertility Center of Dallas] is phenomenal. Krissy actually performed one of my successful IUIs and was so gentle, compassionate, kind, and informative...Dr. Zhang, the Embryologist, was no different. She answered myriad questions, including at the starting point when we had many questions about the consents...we have spent around $25,000 thus far (IUS and one round of IVF with PGS).
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
Dr. Putman is a kind and gentle care provider. I have always felt that he takes the time, never rushing us through appointments. He is someone who doesn’t mess around with treatment options, yet, we never felt pressured to pursue more invasive interventions, such as IVF. Initially, my husband and I did not think IVF was right for us. Dr. Putman, suggested we start with other interventions first. When those were unsuccessful, he used that information to inform his next recommendations, and eventually, I underwent one round of IVF, producing two embryos. Dr. Putman, along with is Embryologist, Dr. Zhang, both felt like we could do better and changed my protocol accordingly for the second round, which I am getting ready to start. In addition, I felt that he was aware of my labs and results at all stages of the IVF process even changing protocol decisions along the way, including the type of trigger shot to use. Overall, I have had a very positive experience. However, I would have liked to have seen more alternative approaches incorporated into my treatment plan, including acupuncture, a review of harmful toxins, etc.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
Don’t expect him to force your hand and tell you what to do. He will make recommendations, but you will also need to have voice and advocate for yourself.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
In any practice, it is not just the doctor’s responsibility to make the patients feel like a human rather than a number. Every member of the Fertility Center of Dallas has made sure to treat me as a woman desperate for help. Certainly, Dr. Putman sets the standard, and every appointment I go to, I feel that he has familiarized himself with my file, ensuring he is prepared to answer all questions. He also includes my husband in the dialogue. He reflects on the data and manages to find the balance between simply explaining possible approaches while providing all the details.
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
DIAGNOSTIC STAGE After initial consultation with Dr. Putman, he ran all the standard tests plus additional testing he recommended after IUI #2. The HSG revealed I have a possible blocked tube. Other tests indicate good reserves and AMH and FSH levels for my age. Once we started the IUIs and before we moved forward with IVF, we ran additional testing, including genetic testing via Horizon and natural killer cell testing. All were “normal.” My husband has some morphology issues and I have slight issues with hormone levels. IUI TREATMENTS 4 IUIs: 3 with natural ovulation (no trigger); 1 with an HCG trigger; all with Letrozole - IUI #1 (September 2016): Letrozole, no trigger shot, BFN. Ultrasounds starting around CD 10. IUI around CD15, one day after positive OPK. - IUI #2 (October 2016: Letrozole, no trigger shot, BFP, chemical pregnancy. We used OPKs and started monitoring with ultrasounds around CD 9 or 10 every two days or so. IUI happened on CD 14 or 15. It produced a positive pregnancy test with an HPT and beta on CD 28. Dr. Putman ran blood work every two days. HCG increased (12, 20 +/-), but did not double and by the fifth day after the initial beta test, HCG levels started to drop. I began to bleed 8 days after first beta. - IUI #3 (November 2016): Letrozole, no trigger shot, BFP, chemical pregnancy. We used OPKs and started monitoring with ultrasounds around CD 9 or 10 every two days or so. IUI happened on CD 14 or 15. It produced a very faint positive HPT for a couple of days (over 4 tests), but I was out of town for Thanksgiving and unable to run a beta. I started bleeding CD 32, four days after anticipated cycle start day. - IUI #4 (December 2016): Letrozole, HCG trigger shot, BFN. After the last IUI, we had a follow-up consultation with Dr. Putman. He had advised us that we would try three IUIs before moving on to next steps. There is no need to continue to try something that is not successful. However, we opted for one more IUI since I couldn’t start IVF until after the New Year anyway. He also presented the option of going in surgically to see if he notices anything else going on, specifically related to the blocked tube. Ultimately, we opted for the general work-around and started on the IVF journey. IVF TREATMENT IVF Cycle 1 (February 2017): OCP/Cetrotide Protocol (Antagonist) with ICSI and PGS - Doxycycline- 10 days - Lo-Ovral Cryselle OCPs for 21 days, no sugar pills - Menses: 4 days (didn’t start until day 4 and started stimulation the next day. - Stimulation for 11 days o Day 1-Day 3: 225 IU Gonal-F in AM; 75 IU Gonal-F in PM; 2 vials of Menopur (75 IU each) in PM • Estrogen spiked significantly so Dr. Putman removed second Gonal-F injection (75 IU) o Day 4: 225 IU Gonal-F in AM; 2 vials of menopur (75 IU each) in PM o Day 5-Day 9: 225 IU Gonal-F in AM; 2 vials of menopur (75 IU each) in PM; .25 mg Cetrotide in PM o Day 10: 225 IU Gonal-F in AM; 1 vials of menopur (75 IU each) in PM; .25 mg Cetrotide in PM; changed to Lupron trigger from Novarel to prevent OHSS o Day 11: 225 IU Gonal-F in AM; Lupron trigger in evening o Day 12: Nothing o Day 13: Egg retrieval Retrieval, Fertilization, and Embryo Results • Retrieved 17 eggs; • 2 that were mature were immediately identified as abnormal; • 2 were immature; • 13 looked viable and they attempted fertilization; • Of the 13 that they attempted to fertilize, 9 fertilized normally when they checked a day later resulting in 9 embryos incubating. • The embryologist doesn't really do three-day checks or let his patients know figures until the end of the process. They just wait it out with the philosophy that the best place for those little dudes is safe and sound in that incubator. At this point, the embryologist let me know that "normally" about half will make it to the blastocyst stage to be biopsied for pre-implantation genetic screening. Could be less, could be more. • A week later…. • Of the 9, 3 almost made it to blastocyst, but the third stopped growing on Day 6. • We have 2 embryos officially frozen. One is good quality. The other is questionable because it grew very late, was frozen on day 7, and is subpar quality. • Although they didn't sound too hopeful about the second, they were able to biopsy both for genetic testing (PGS). • They are keeping the PGS culture “on ice” for a while before we they have to send it off for testing with the hopes that we will bank another round and have more embryos to send. • The embryologist believes this process verified that egg quality is very likely the issue and explains the many early miscarriages. Of course that isn’t definitive, but I can role with hypotheticals. • I am giving my body a break from March though May and will start another round in June, which will be a different protocol with the hopes to get better results with a slower growing process. • The next round will be a 4.5-week stimulation (AACEP Protocol) process as compared to a 2-week stimulation process.
Describe your experience with your nurse at Fertility Center of Dallas (closed). (Assigned nurse: Krissie (with IUIs), Andrea Farris and Jan Mazraani (with IVFs))
The nursing team is phenomenal. Krissy actually performed one of my successful IUIs and was so gentle, compassionate, kind, and informative. When she had to communicate the disappointing results of the beta levels and ultimate miscarriage, she did so in a very tender manner. I appreciated Andrea’s and Jan’s organization and help in explaining the IVF process. They returned calls quickly and responded professionally. Dr. Zhang, the Embryologist, was no different. She answered myriad questions, including at the starting point when we had many questions about the consents. She was so thorough in explaining and patient with our questions. When she delivered the news about the embryos, she was so kind yet matter of fact.
Describe your experience with Fertility Center of Dallas (closed).
I think the clinic is great. They were able to process anything that could be coded as a diagnostic through my insurance. The front staff, including Shelly, is helpful and efficient. Tina, the Administrator, put together an IVF estimate very quickly when we were thinking we needed to do it before the end of the year. The lab technician is wonderful as well. All labs and appointments are done on site. However, should an unusual circumstance arise, the clinic is connected to Baylor Hospital-Dallas so has extensive resources. For example, when I had to change my trigger shot to a Lupron shot, they had me go to different lab within Baylor to make sure that the results were expedited in order to confirm my egg retrieval.
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
Dr. Putman processed all that hey could via insurance; however, I do not have fertility treatment coverage. Therefore, we have spent around $25,000 thus far (IUS and one round of IVF with PGS).
Describe Michael Putman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of Dallas (closed).
We have discussed this vaguely with Dr. Putman and determined that we would have to wait and see what the final embryo results are from both rounds before making decisions about transfers.
9
Doctor
Michael Putman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
5
NPS
7
Age 30
3 IUI
Unexplained
Accountant
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
Very nice and informative. But I feel like his [Dr. Putman] consults and conversations are rehearsed and told many times over. Don't see him other than consults and the actual procedures. Definitely don't feel like I'm the focus... He's also told us that we are unexplained infertility. Last consult he told us I should go in for surgery and if he finds something while he's in there then he can fix it. I'm NOT having a surgery and paying all of that money on his whim that he might find something.
Some staff [at Fert Center of Dallas] aren't very compassionate or interactive...[nursing staff] Very quiet. Not much information shared. Not very compassionate or comforting. Only one nurse I found nice...I had lots of blood work done and a procedure at the hospital to look at my ovaries and tubes. No one informed me of any results... Every follicle sono was almost $75. Consults were over $100. IUI was $500 and sperm wash was $95.
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
Very nice and informative. But I feel like his consults and conversations are rehearsed and told many times over. Don't see him other than consults and the actual procedures. Definitely don't feel like I'm the focus.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
Ask questions. Tell him how you feel.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
Some staff aren't very compassionate or interactive. Last visit to his office he had me do a booster shot to force ovulation when he knows I ovulate perfectly fine on my own. I didn't speak up when I should have. It's very expensive and I regret it now. I feel like he had me do the booster just because I was probably going to ovulate on my own over the weekend and he didn't want to have to come up there. I could be wrong but who knows. Prior to the booster shot I was told to go home (45 minutes away) and take an ovulation test and come back if it was negative for the shot. The receptionist actually told my nurse to let me use ovulation tests they had there in the office instead of making me go home. Awkward and uncomfortable to be around that conversation. He's also told us that we are unexplained infertility. Last consult he told us I should go in for surgery and if he finds something while he's in there then he can fix it. I'm NOT having a surgery and paying all of that money on his whim that he might find something. I feel like that's absolutely ridiculous.
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
Only thing my husband and I have done is consultations, multiple sono's to follow follicle growth, IUI's and one booster shot.
Describe your experience with the nursing staff at Fertility Center of Dallas (closed).
Very quiet. Not much information shared. Not very compassionate or comforting. Only one nurse I found nice.
Describe your experience with Fertility Center of Dallas (closed).
Go in with specific questions. They are very routine. I'm sure everyone else that goes through that office hears the same thing.
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
No insurance coverage so everything was VERY expensive. Every follicle sono was almost $75. Consults were over $100. IUI was $500 and sperm wash was $95.
Describe Michael Putman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of Dallas (closed).
N/A
What specific things went wrong at Fertility Center of Dallas (closed)?
  • Failed to call with results
Describe the specific things that went wrong at Fertility Center of Dallas (closed).
I had lots of blood work done and a procedure at the hospital to look at my ovaries and tubes. No one informed me of any results. All I've heard is "oh everything looked great."
5
Doctor
Michael Putman
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
1 of 5
Adaptability
1 of 5
7
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014, Successful
NPS
9
NPS
7
Age 33
1 IVF
Male Factor
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Neutral
Successful
Dr. Putman and his nurses and clinic are exceptional. Dr. Putman's concerns didn't always match what other REs had said, and Dr. Putman always turned out to be the one that was right. We are so thankful we went there. Although Dr. Putman was not very vocal and did not provide a lot of information during our visits, he was always very calm and made me feel reassured which helped minimize stress for me. I just decided to relax and trust his judgment without worrying over the details. If I had asked more questions, I'm
The clinic [Fertility Center of Dallas] is smaller and does not batch cycles. They were very accommodating of my schedule and making the cycle work for me. I felt the personalized attention was very good. The only aspect of his clinic that needs improvement is the financial department. I couldn't get any information about cost of IVF until I had completed my preliminary consult. Even then, I was repeatedly told "It's just $10,000" and had a hard time getting answers as to what that $10,000 included. After pressing for more information, I was finally given an itemized statement. It turns out the $10,000 was just an estimate and treatment could be more or less based on your needs and insurance. There was
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
Dr. Putman and his nurses and clinic are exceptional. Dr. Putman's concerns didn't always match what other REs had said, and Dr. Putman always turned out to be the one that was right. We are so thankful we went there. Although Dr. Putman was not very vocal and did not provide a lot of information during our visits, he was always very calm and made me feel reassured which helped minimize stress for me. I just decided to relax and trust his judgment without worrying over the details. If I had asked more questions, I'm sure he would have responded.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
Good clinic with good personal attention. Would not recommend if you want a very talkative doctor.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
Not much communication with Dr. Putman but was very quick and easy to correspond with nurses at any time.
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
We just did a standard protocol as there were no concerns other than MFI.
Describe your experience with your nurse at Fertility Center of Dallas (closed). (Assigned nurse: Jessica)
Excellent. Quick responses to calls or emails and were usually corresponding with Dr. Putman to answer my questions...If I did have any concerns, it was easy to have them answered by contacting the nurses who would then check in with Dr. Putman.
Describe your experience with Fertility Center of Dallas (closed).
The clinic is smaller and does not batch cycles. They were very accommodating of my schedule and making the cycle work for me. I felt the personalized attention was very good. The only aspect of his clinic that needs improvement is the financial department. I couldn't get any information about cost of IVF until I had completed my preliminary consult. Even then, I was repeatedly told "It's just $10,000" and had a hard time getting answers as to what that $10,000 included. After pressing for more information, I was finally given an itemized statement. It turns out the $10,000 was just an estimate and treatment could be more or less based on your needs and insurance. There was a very large range of possible price for ICSI ($500-$2500) and I never got a specific answer about how the price for ICSI would be determined. I don't mean to imply that there was any wrong doing on the part of the financial team but the lack of transparency just became very frustrating
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
It ended up being around $9,000 with insurance covering some monitoring and bloodwork.
9
Doctor
Michael Putman
NPS
Humanity
4 of 5
Communication
2 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
7
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2020 - 2022, Unknown Success
NPS
10
NPS
10
Age 25 - 27
3 IUI
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Putman has a very warm, inviting way of making sure you feel comfortable. He takes time with you to explain the process and ensures you understand what will happen and how the process works...very knowledgeable in his field. I have never doubted for a second if he knew what he was doing. He is kind and understanding of your situation. He makes sure to explain the entire process and if something needs changed mid cycle, he makes sure that is done and accounted for...
The nursing staff [at Fertility Center of Dallas] as a whole is absolutely wonderful. They make you feel comfortable and at ease while you are there...A weakness I have noticed since day 1 of visiting is the politeness of the front desk. The woman who checks you in and answers most calls, is honestly quite rude...Each IUI cost around $700. That is not including any medication (Letrozole) or monitoring (ultrasounds). IVF is $9,499 for everything but the medication...
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
Dr. Putman is very knowledgeable in his field. I have never doubted for a second if he knew what he was doing. He is kind and understanding of your situation. He makes sure to explain the entire process and if something needs changed mid cycle, he makes sure that is done and accounted for.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
To come in ready with your questions so they can all be answered quickly.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
Dr. Putman has a very warm, inviting way of making sure you feel comfortable. He takes time with you to explain the process and ensures you understand what will happen and how the process works.
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
We have done 3 IUI’s with Letrozole. Monitoring follicle growth for a timed trigger shot. None of them turned into a pregnant. We currently are preparing to start IVF with Putman.
Describe your experience with your nurse at Fertility Center of Dallas (closed). (Assigned nurse: Andrea )
The nursing staff as a whole is absolutely wonderful. They make you feel comfortable and at ease while you are there.
Describe your experience with Fertility Center of Dallas (closed).
A weakness I have noticed since day 1 of visiting is the politeness of the front desk. The woman who checks you in and answers most calls, is honestly quite rude. I have also known someone else to use this office and the only negative they have had to say is about the tone/care of the front desk.
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
Each IUI cost around $700. That is not including any medication (Letrozole) or monitoring (ultrasounds). IVF is $9,499 for everything but the medication. This varies per patients. Average is $6000.
10
Doctor
Michael Putman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Unknown Success
NPS
10
NPS
10
Age 28
1 IVF
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Putman is very kind and takes the time to listen and explain everything. We came in with higher level questions and he answered everything. ... He has been very kind in listening and offering his opinions along the way. I appreciate the kind manner which he talks to me. My husband and I came in with a lot of questions and he answered all of them in a way that made sense.
Weakness [of Fertility Center of Dallas]- allowing children in the waiting room. ... Chrissy [nurse]was so nice in talking to us and giving advice along the way. Then I moved over to the IVF route and Jan was my nurse. She’s super nice and answers all of my questions/ emails. ... He said we can transfer 2 eggs but I would prefer to transfer one, so for right now that’s the plan.
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
He has been very kind in listening and offering his opinions along the way. I appreciate the kind manner which he talks to me. My husband and I came in with a lot of questions and he answered all of them in a way that made sense.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
Dr. Putman is very kind and takes the time to listen and explain everything. We came in with higher level questions and he answered everything.
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
I’m just starting IVF now.
Describe your experience with your nurse at Fertility Center of Dallas (closed). (Assigned nurse: Was Chrissy then Jan)
Chrissy was so nice in talking to us and giving advice along the way. Then I moved over to the IVF route and Jan was my nurse. She’s super nice and answers all of my questions/ emails.
Describe your experience with Fertility Center of Dallas (closed).
Weakness- allowing children in the waiting room. This last time I noticed I was moved back to an exam room as soon as the child got there. Last time though there were 2 kids all over the couches. If it’s allowed for children to be in the waiting room then I’d prefer if you hurried and took the child back to the exam room. It’s just hard to see.
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
$1000 labs and diagnostics to start. Including HSG. I had not hit my deductible yet though. $15000 for the IVF refund package which included 3 retrieval’s and all of the transfers possible in a 12 month window. Each retrieval has a $600 anesthesia bill. And then meds separately- mine are $5000 with no coverage from insurance.
Describe Michael Putman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of Dallas (closed).
He said we can transfer 2 eggs but I would prefer to transfer one, so for right now that’s the plan.
10
Doctor
Michael Putman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
NPS
10
NPS
10
Age 30 - 34
4 IUI
1 IVF
Endometriosis
Immunological
Unexplained
Latinx
Income $100K - $199K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Once diagnosed with Abnormal Natural Killer Cells [by Dr. Michael Putman] we started Intralipid Infusions...He took the time to talk through his plans thoroughly! Answered every questioned asked, no matter how much the answer would hurt. He knew what we wanted and worked so hard to give us our baby...was extremely honest with every procedure. He walked through what medications I would take, side effects and expectations. Amazing doctor!! He had a list of probabilities and marked each one off as we walked through our journey. We now have a almost 6month old boy because of his guidance.
[Nurses at Fertility Center of Dallas are] Kind, always available, responded quickly to calls and emails. Very compassionate and encouraging!...is a very clean office, kind staff, always on time. They had a quick check in and check out. Exam rooms are kept clean as well. Top of the line sonogram machines. The carry some fertility medication in case of emergencies!...Once diagnosed with Abnormal Natural Killer Cells we started Intralipid Infusions.
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
Dr Putman was extremely honest with every procedure. He walked through what medications I would take, side effects and expectations. Amazing doctor!! He had a list of probabilities and marked each one off as we walked through our journey. We now have a almost 6month old boy because of his guidance.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
Dr Putman is honest! He will not sit and tell you what you want to hear every time! He wants the same outcome you want and will work extremely hard to make sure you are holding a baby in your arms!
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
He took the time to talk through his plans thoroughly! Answered every questioned asked, no matter how much the answer would hurt. He knew what we wanted and worked so hard to give us our baby.
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
I really do not remember protocols. I took Gonal-f, Follistem, Menapur, Clomid, Femara, Lupron, Novarel, Ovidrel and Prometrium. Once diagnosed with Abnormal Natural Killer Cells we started Intralipid Infusions.
Describe your experience with your nurse at Fertility Center of Dallas (closed). (Assigned nurse: Krissie Ottinger)
Kind, always available, responded quickly to calls and emails. Very compassionate and encouraging!
Describe your experience with Fertility Center of Dallas (closed).
Fertility Center of Dallas is a very clean office, kind staff, always on time. They had a quick check in and check out. Exam rooms are kept clean as well. Top of the line sonogram machines. The carry some fertility medication in case of emergencies!
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
Our services were covered under our health insurance with United Health Care. It covered $10k for medications and $10k for IVF.
10
Doctor
Michael Putman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2014, Unsuccessful
NPS
8
NPS
8
Age 33 - 37
3 IUI
2 IVF
2 Embryo Freezing
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
European
Native American
Income $50K - $99K
Consultant
1st of 2 Docs
1 IVF With Other Docs
1 Embryo Freezing With Other Docs
Neutral
Neutral
Unsuccessful
He [Dr. Michael Putman] is very conservative- you start with IUIs then once completed you go to Ivf. It’s about the process timeline, for transfer was only once you had enough embryos . But all cases are different . He Is older and very educated, person who listens to you and allows your questions to be answered.... Timed and calendar natural intercourse a year, 3 months of iui, maybe more- then more months of trying to plan cycles for ivf with meds. Then freezing embryos and doing a cycle after mult collection phases.
Front desk [at Fertility Center of Dallas] has a high turn over, the people are not always able to answer your questions, but the nurses have answering machines and they will call you back. I also found out that some clinics have financial help - this clinic did not- it was out of pocket always.... Embryo mgt yearly- 1000 /yr Meds- 3k per cycle 10k ivf- per cycle... They hired a new person one year and there was a huge gap in her understanding in learning her job, but all the clinics have issues with the staff I went too.
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
He is very conservative- you start with IUIs then once completed you go to Ivf. It’s about the process timeline, for transfer was only once you had enough embryos . But all cases are different . He Is older and very educated, person who listens to you and allows your questions to be answered.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
Ask questions- if you are old- still insist on the tube cleaning and check of your uterus.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
Dr Putman was kind and was very informative on everything, he walked you through every appointment. The clinic was clean and staff kind.
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
Timed and calendar natural intercourse a year, 3 months of iui, maybe more- then more months of trying to plan cycles for ivf with meds. Then freezing embryos and doing a cycle after mult collection phases.
Describe your experience with the nursing staff at Fertility Center of Dallas (closed).
High turn over is expected, so you don’t always get the same nurse.
Describe your experience with Fertility Center of Dallas (closed).
Front desk has a high turn over, the people are not always able to answer your questions, but the nurses have answering machines and they will call you back. I also found out that some clinics have financial help - this clinic did not- it was out of pocket always.
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
Embryo mgt yearly- 1000 /yr Meds- 3k per cycle 10k ivf- per cycle
Describe Michael Putman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of Dallas (closed).
Putman froze our together. I was not happy about that. Because I did want to risk a high risk pregnancy.
What specific things went wrong at Fertility Center of Dallas (closed)?
  • Lost paperwork
Describe the specific things that went wrong at Fertility Center of Dallas (closed).
They hired a new person one year and there was a huge gap in her understanding in learning her job, but all the clinics have issues with the staff I went too.
8
Doctor
Michael Putman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 44
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Putman is very knowledgeable about the procedures and try to explain in full detail of what is expected...beside side manor very humble...he is very thorough. He is very respectful to the patient and guest making sure each process is completely understandable.... So far I am 6wk post op from uterine fibroids, he explained the next steps that will be taken; hormone test and great possibility that IVF will be needed because of my age
The clinic [Fertility Center of Dallas] has a nice warm and welcoming environment, small and cozy. The staff is very friendly and courteous. I do feel that there should be more privacy when the receptionist is speaking with a patient on the phone, the patients in the waiting room can hear.... 9800 +1600 medical cost billed to my insurance for uterine fibroid surgery and my out of pocket cost for the procedure 3200
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
Dr. Putman is very knowledgeable about the procedures and try to explain in full detail of what is expected...beside side manor very humble...he is very thorough. He is very respectful to the patient and guest making sure each process is completely understandable. The feeling in the office is warm and welcoming. My only concern is the cost for services. My insurance covers medical cost but not infertility cost and I will have to cover 6-8k in medication cost then an additional cost of 10k for IVF.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
He is a great doctor
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
The team and staff were very friendly and personable
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
So far I am 6wk post op from uterine fibroids, he explained the next steps that will be taken; hormone test and great possibility that IVF will be needed because of my age
Describe your experience with Fertility Center of Dallas (closed).
The clinic has a nice warm and welcoming environment, small and cozy. The staff is very friendly and courteous. I do feel that there should be more privacy when the receptionist is speaking with a patient on the phone, the patients in the waiting room can hear.
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
9800 +1600 medical cost billed to my insurance for uterine fibroid surgery and my out of pocket cost for the procedure 3200
10
Doctor
Michael Putman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Successful
NPS
10
NPS
10
Age 34
PCOS
Recurrent Pregnancy Loss
Unexplained
Latinx
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Putman was very good at explaining every step of the cycle. He made us feel very comfortable. Even after the pregnancy was unsuccessful, he was very compassionate and Empathetic. Dr. Putman is very good at making you feel that your situation is the only one he is helping. We are seeing him for our second cycle for frozen transfer. Looking forward to Dr. Putman help.
We meet with the nurse [at Fertility Centers of Dallas- Dallas] to give us our calendar. The calendar explain to us each step up to the transfer. My first cycle was done in 2015 so I don’t remember all specifics. I do know I had to call the nurse when I started my cycle so that she could fill in the dates. I ordered the medication before the start on my cycle to have all medications ready. From the start of my cycle to the transfer took about two months.
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
Dr Putman was very good at explaining every step of the cycle. He made us feel very comfortable. Even after the pregnancy was unsuccessful, he was very compassionate and Empathetic. Dr. Putman is very good at making you feel that your situation is the only one he is helping. We are seeing him for our second cycle for frozen transfer. Looking forward to Dr. Putman help.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
Trust Dr. Putman completely. He has your well-being in his best interest.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
Human
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
We meet with the nurse to give us our calendar. The calendar explain to us each step up to the transfer. My first cycle was done in 2015 so I don’t remember all specifics. I do know I had to call the nurse when I started my cycle so that she could fill in the dates. I ordered the medication before the start on my cycle to have all medications ready. From the start of my cycle to the transfer took about two months.
Describe your experience with your nurse at Fertility Center of Dallas (closed). (Assigned nurse: Andrea )
She was very good on communicating every step and exactly what I needed to do.
Describe your experience with Fertility Center of Dallas (closed).
Dr. Putman Very well organized and very friendly. You will feel very welcomed and comfortable when you are in their care. It can be a overwhelming process but they are there with you every step of the way.
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
The cost we paid was $13,000. Not including the medications.
10
Doctor
Michael Putman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021, Unsuccessful
NPS
10
NPS
10
Age 38
Black or African-American
Income $0 - $49K
4th of 4 Docs
4 IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Putman] made me feel welcome and not just a patient that he can used to get money out of. He also gave me an honest answer and told me he wants to help us create a family.He was available for every appointment and also help me with any questions I had in regard to the IVF...Once he ordered the test we found out that I have thyroid issues and he immediately put me on medication...I would recommend him and his facility to anyone who’s really in desperate need to be able to start a family
Strengths they’re always available! If you call them they picked and and refer you to the [Fertility Center of Dallas ]nurse you need or want to talked to. Always very kind, compassionate and never makes you wait on them. Their openness and caring atmosphere is why we chose my the clinic...They were very helpful and friendly
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
He made me feel welcome and not just a patient that he can used to get money out of. He also gave me an honest answer and told me he wants to help us create a family.He was available for every appointment and also help me with any questions I had in regard to the IVF. I would recommend him and his facility to anyone who’s really in desperate need to be able to start a family
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
To always ask him question.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
He did a lot of testing on me. Many other doctors never did that. Once he ordered the test we found out that I have thyroid issues and he immediately put me on medication
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
N/A
Describe your experience with the nursing staff at Fertility Center of Dallas (closed).
They were very helpful and friendly
Describe your experience with Fertility Center of Dallas (closed).
Strengths they’re always available! If you call them they picked and and refer you to the nurse you need or want to talked to. Always very kind, compassionate and never makes you wait on them. Their openness and caring atmosphere is why we chose my the clinic
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
Na
Describe Michael Putman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of Dallas (closed).
N/A
10
Doctor
Michael Putman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
6
NPS
8
Age 26
Income $0 - $49K
1st of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
He [Dr. Putman] took the time to sit down with my husband and I and explain all the details and every possible out come... I have been to his office for three appointments now and every single appoinment he was behind. I know its frustrating for me to be waiting but then I think he is taking his time with each and every patient to make sure they are taken care of. Then the frustration of being behind is okay.... Consulation was $560,
The office [Fertility Ctr of Dallas] is very clean and easy to get to. You do have to park in a parking garage. I would reccomend looking at which parking garage to park at before driving. It can get very confusing if you are not use to driving in Downtown Dallas.... My insurance does not cover anything. Consulation was $560, Each Sonogram is $210(Ive had three done so far), I had blood work done for $144. Follow up consultaion is $85
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
I have been to his office for three appointments now and every single appoinment he was behind. I know its frustrating for me to be waiting but then I think he is taking his time with each and every patient to make sure they are taken care of. Then the frustration of being behind is okay.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
Make sure you schedule for your appointments to go longer than expected. Just know that you are getting the best treatment in all of Dallas he is for sure worth the wait.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
He took the time to sit down with my husband and I and explain all the details and every possible out come
Describe your experience with Fertility Center of Dallas (closed).
The office is very clean and easy to get to. You do have to park in a parking garage. I would reccomend looking at which parking garage to park at before driving. It can get very confusing if you are not use to driving in Downtown Dallas.
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
My insurance does not cover anything. Consulation was $560, Each Sonogram is $210(Ive had three done so far), I had blood work done for $144. Follow up consultaion is $85
What specific things went wrong at Fertility Center of Dallas (closed)?
  • Provided conflicting information
6
Doctor
Michael Putman
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
8
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
9
NPS
10
Age 30 - 31
1 IVF
Male Factor
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Putman was an amazing doctor. He made us feel very welcome...He explained everything in deep detail and answered any questions we had. He made us feel very comfortable while going through this process. I never felt awkward around him. I like how he does a full consultation before and after the process...Listen to everything he has to say. He for sure knows his knowledge.
They [nurses at Fertility Center of Dallas] had answers to all my questions I had and was very helpful...Total for both cycles and including medication was about $23000...The clinic was very nice and maintained well. We never had to wait long for our appointments. And any financial questions we had we always got fast responses. All I have are good things to say about this clinic...Dr Putman was an amazing doctor. He made us feel very welcome.
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
Dr Putman is an amazing doctor. He explained everything in deep detail and answered any questions we had. He made us feel very comfortable while going through this process. I never felt awkward around him. I like how he does a full consultation before and after the process.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
Listen to everything he has to say. He for sure knows his knowledge.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
Dr Putman was an amazing doctor. He made us feel very welcome.
Describe your experience with the nursing staff at Fertility Center of Dallas (closed).
They had answers to all my questions I had and was very helpful.
Describe your experience with Fertility Center of Dallas (closed).
The clinic was very nice and maintained well. We never had to wait long for our appointments. And any financial questions we had we always got fast responses. All I have are good things to say about this clinic.
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
Total for both cycles and including medication was about $23000
Describe Michael Putman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of Dallas (closed).
Since we have male infertility Dr Putman recommended during our first transfer to only transfer one embryo. When that didn’t work the second transfer he recommended transferring 2 embryos but did not push us to make that decision.
9
Doctor
Michael Putman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
7
NPS
7
Age 41 - 42
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Ask Dr. Putman for specific diagnoses. I am an older woman and I don’t think I fully know what my actual diagnoses are. Ask him to be candid with you in order to better understand your issues...When I went in for continuing my care a few months after our initial consultation, [he] went over the exact same stuff again. It seemed as if he didn’t remember that we had already done that previously. I was expecting to move forward to the next step, but the appointment seemed to be another consultation .
Strength: knowledgeable doctor who is an expert in the field. Some of the [Fertility Center of Dallas] nurses are very sweet. Weaknesses: they never counsel you on what to expect financially. They never spoke to me to make sure I could afford this process. There are some oversights and disorganization. My insurance was billed for a sonogram I never had. the billing coordinator, is abrupt and difficult to communicate with. She doesn’t take the time to fully listen to make sure you can understand what she is trying to say.
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
Dr. Putman seems to be an expert in the field. He has been practicing a long time and he is well-versed in the latest research. His knowledge base is very strong and I trust that his experiences inform his recommendations.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
Ask Dr. Putman for specific diagnoses. I am an older woman and I don’t think I fully know what my actual diagnoses are. Ask him to be candid with you in order to better understand your issues.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
When I went in for continuing my care a few months after our initial consultation, Dr. Putman went over the exact same stuff again. It seemed as if he didn’t remember that we had already done that previously. I was expecting to move forward to the next step, but the appointment seemed to be another consultation .
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
I have not undergone treatment as of yet, but due to DOR and age-related infertility, I have been placed on the highest dosages for IVF meds. He never fully explained rationale, but I trust him.
Describe your experience with the nursing staff at Fertility Center of Dallas (closed).
I had an appointment to go over my calendar and they were over 30 minutes late. The nurse I saw was not the one I was scheduled with. She said she didn’t know I was waiting. This gave me the impression that someone forgot about me.
Describe your experience with Fertility Center of Dallas (closed).
Strength: knowledgeable doctor who is an expert in the field. Some of the nurses are very sweet. Weaknesses: they never counsel you on what to expect financially. They never spoke to me to make sure I could afford this process. There are some oversights and disorganization. My insurance was billed for a sonogram I never had. Tina, the billing coordinator, is abrupt and difficult to communicate with. She doesn’t take the time to fully listen to make sure you can understand what she is trying to say.
7
Doctor
Michael Putman
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
7
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 24 - 25
1 IVF
Male Factor
East Asian
Income $100K - $199K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He speaks from his heart. I can really feel that he loves what his doing because I feel like for him this is not just a job this is his life ... Dr. Michael Putman cares on every patient he sees. ... I salute Dr. Putman. And now I have my almost 1 year old thanks to him. We’ll be seeing him again for the second round. ... He listen on what you says and cares on any concern.
I’m the kind of patient that always ask, call or email them but they [nursing staff at Fertility Center of Dallas] didn’t hesitate to answer me all the time even though I feel like they already answer my question. ... I think we pay $3,000-$4,000 overall with the insurance. ... Nurses greeted you always with a smile. This makes your day from being mad from the traffic. I live 30 mins away from his office but still travel just to see him.
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
Dr. Michael Putman is a great Doctor. Yes he’s the only doctor I’ve seen but I can say he loves what his doing he cares for his patients. He listens to us and give us a very full understanding on what’s going on. He tells you honestly on the process. He speaks from his heart. I can really feel that he loves what his doing because I feel like for him this is not just a job this is his life, his dedicated and love his patient that he may be old but he’s still doing this to help those can’t get pregnant. I salute Dr. Putman. And now I have my almost 1 year old thanks to him. We’ll be seeing him again for the second round.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
When you talk to him let him understand what on your mind and he’ll talk to you and give you the answer that you want and more. You won’t leave the office without knowing what to do.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
Dr. Michael Putman cares on every patient he sees. He listen on what you says and cares on any concern.
Describe the protocols Michael Putman used in your cycles at Fertility Center of Dallas (closed) and their degree of success.
I’ll just be honest. I have a very bad memory. All I can remember is the Progesterone injection on your back is so painful.
Describe your experience with your nurse at Fertility Center of Dallas (closed). (Assigned nurse: Andrea and Jan. )
I’m the kind of patient that always ask, call or email them but they didn’t hesitate to answer me all the time even though I feel like they already answer my question.
Describe your experience with Fertility Center of Dallas (closed).
I have nothing to say. Just when you get there write down your name and be on time. Dr. Putman likes every patients to be on time. Nurses greeted you always with a smile. This makes your day from being mad from the traffic. I live 30 mins away from his office but still travel just to see him.
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
I think we pay $3,000-$4,000 overall with the insurance.
10
Doctor
Michael Putman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 35
Diminished Ovarian Reserve
Endometriosis
Uterine Fibroids
European
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He suspected I had endometriosis in addition to uterine fibroids, so we opted for an exploratory surgery. I ended up having severe endometriosis, which he was able to completely remove and I quickly got pregnant on my own after the procedure. This is a very thorough doctor. There are lots of tests and Dr. Putman will leave no stone unturned during your journey. This is so comforting once you are pregnant, as you can rest assured that all the boxes have been checked by a brilliant man. Dr. Putman is a pioneer in his field, but has a humble good-ole-boy attitude that’s very relatable. He’s an excellent doctor and is dedicated to his patient’s success.
The process is quick [at Fertility Center of Dallas]. Once they find out what you need to get pregnant, this team mobilizes fast. There is a high-end feel to the treatment and care I received at Fertility Center of Dallas. The hardest part is preparing your heart for the ups and downs of fertility. You’re going to receive hard news and great news...He [Dr. Putman] suspected I had endometriosis in addition to uterine fibroids, so we opted for an exploratory surgery. I ended up having severe endometriosis, which he was able to completely remove and I quickly got pregnant on my own after the procedure. This is a very thorough doctor. There are lots of tests and Dr. Putman will leave no stone unturned during your journey. This is so comforting once you are pregnant, as you can rest assured that all the boxes have been checked by a brilliant man. Dr. Putman is a pioneer in his field, but has a humble good-ole-boy attitude that’s very relatable. He’s an excellent doctor and is dedicated to his patient’s success.
How was your experience with Michael Putman at Fertility Center of Dallas (closed)?
I was very lucky to have Dr. Putman. He suspected I had endometriosis in addition to uterine fibroids, so we opted for an exploratory surgery. I ended up having severe endometriosis, which he was able to completely remove and I quickly got pregnant on my own after the procedure. This is a very thorough doctor. There are lots of tests and Dr. Putman will leave no stone unturned during your journey. This is so comforting once you are pregnant, as you can rest assured that all the boxes have been checked by a brilliant man. Dr. Putman is a pioneer in his field, but has a humble good-ole-boy attitude that’s very relatable. He’s an excellent doctor and is dedicated to his patient’s success.
What's one piece of advice would you give a prospective patient of Michael Putman at Fertility Center of Dallas (closed)?
DO THE SURGERY! If Putman says he thinks you have endometriosis, he’s probably right. He is the best surgeon in DFW for fibroid & endo removal, and ranks among the best in the nation. The staff at the surgery center remarked that Putman has folks come from all over the world to sit on his operating table. Trust the process. This surgery changed my life. I have no pain during my cycles and I am now pregnant with my miracle baby.
During treatment, were you treated like a number or a human with Michael Putman at Fertility Center of Dallas (closed)?
Dr. Putman is the best doctor I’ve ever had. He’s extremely thorough. Throughout the entire process with him (he works very fast), I always felt confident that I was receiving the best care from the best doctor.
Describe your experience with Fertility Center of Dallas (closed).
The process is quick. Once they find out what you need to get pregnant, this team mobilizes fast. There is a high-end feel to the treatment and care I received at Fertility Center of Dallas. The hardest part is preparing your heart for the ups and downs of fertility. You’re going to receive hard news and great news. But at the end of the day, Dr. Putman has the same goal as you.
Describe the costs associated with your care under Michael Putman at Fertility Center of Dallas (closed).
My insurance paid for my surgery and labs after I paid my deductible. It was painless.
10
Doctor
Michael Putman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of Dallas (closed)
Dallas (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5

Learn from top medical experts

Explore All Courses