Rated 10
Strongly recommend: 100%10
100% strongly recommend
1 review
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6
6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Stanford University
Residency
Michigan State University
Fellowship
Michigan State University

How Doctor Communicates

not available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Michael Strug works in 1 office at

Pacific Fertility Center (Prelude Network clinic)
Rated 8.3
Strongly recommend: 62%Neutral: 23%Don't recommend: 16%8.3

Explore Clinic
San Francisco
55 Francisco Street, suite 500
San Francisco, CA 94133
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2025, Successful
NPS
10
NPS
10
Age 36
1 Embryo Freezing
Diminished Ovarian Reserve
European
Income $500K+
Engineer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Michael Strug is an outstanding doctor who genuinely cares about his patients...took the time to listen, explain everything thoroughly...warm and compassionate demeanor...greatest strengths is his attentiveness—he never rushed through appointments and always made sure my questions were answered...personalized my treatment based on my specific needs
Pacific Fertility Center in SF is a top-tier clinic with knowledgeable doctors and advanced treatments. The staff is helpful, and scheduling is smooth, though the messaging portal can sometimes take time...Dr. Michael Strug is an outstanding doctor who genuinely cares about his patients. From the very first appointment, he took the time to listen, explain everything thoroughly, and ensure I felt comfortable with my treatment plan.
How was your experience with Michael Strug at Pacific Fertility Center (Prelude Network clinic)?
Dr. Michael Strug is an outstanding doctor who genuinely cares about his patients. From the very first appointment, he took the time to listen, explain everything thoroughly, and ensure I felt comfortable with my treatment plan. He has a warm and compassionate demeanor that immediately put me at ease, making a sometimes overwhelming process feel much more manageable. One of his greatest strengths is his attentiveness—he never rushed through appointments and always made sure my questions were answered. He also personalized my treatment based on my specific needs rather than taking a one-size-fits-all approach. His expertise was evident in how he adjusted my protocol to give me the best possible outcome.
What's one piece of advice would you give a prospective patient of Michael Strug at Pacific Fertility Center (Prelude Network clinic)?
Trust the process and ask all your questions—Dr. Strug is incredibly patient and will take the time to explain everything. Be proactive in your care, follow his recommendations, and know that you’re in excellent hands.
During treatment, were you treated like a number or a human with Michael Strug at Pacific Fertility Center (Prelude Network clinic)?
Dr. Michael Strug is truly an exceptional physician and human being. From my very first appointment at Pacific Fertility Center in San Francisco, I felt genuinely cared for—not just as a patient but as a person. His warmth, kindness, and attentiveness made a challenging journey feel much more manageable. Dr. Strug took the time to explain everything thoroughly, ensuring I felt informed and empowered in my decisions. He never rushed through appointments, always made me feel heard, and showed incredible patience and empathy. His level of care and dedication is rare, and it was clear that he truly wanted the best outcome for me.
Describe your experience with Pacific Fertility Center (Prelude Network clinic).
Pacific Fertility Center in SF is a top-tier clinic with knowledgeable doctors and advanced treatments. The staff is helpful, and scheduling is smooth, though the messaging portal can sometimes take time.
NPS
10
Doctor
Michael Strug
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Pacific Fertility Center (Prelude Network clinic)
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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