Rated 8.1
Strongly recommend: 58%Neutral: 15%Don't recommend: 27%8.1
58% strongly recommend
26 reviews
Humanity
8.5
8.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8
8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
3.7
3.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Wayne State
Residency
Metrohealth Med / Clev Clinic
Fellowship
Cleveland Clinic

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Michelle Catenacci works at

Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Rated 9
Strongly recommend: 77%Neutral: 14%Don't recommend: 9%9

Explore Clinic
Gurnee
30 Tower Court, Suite F
Gurnee, IL 60031
Downers Grove
3800 Highland Avenue Suite 110
Downers Grove, IL 60515

26 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 29 - 30
2 IUI
1 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $500K+
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Catenacci provided excellent patient resources recommending one embryo per transfer, and advising us to the risks of multiple pregnancies...She answered the many, many questions we had at the initial consultation and during each clinical and telemedicine visit we had as we progressed through treatment. We saw Dr. Catenacci at our initial consult, at my mock embryo transfer, at our egg retrieval, at our frozen embryo transfer,
One new feature that came out at the end of my time with Advanced Fertility was the online patient portal...[the AFC of Chicago nurses made sure] Everything that happened at each appointment was carefully explained, and I was given detailed instructions in person, over the phone, and through the patient portal...It was scary at first giving myself shots in the stomach, but Advanced Fertility sent me some very helpful training videos...
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Dr. Catenacci was a wonderful partner during our fertility treatment. She answered the many, many questions we had at the initial consultation and during each clinical and telemedicine visit we had as we progressed through treatment. We saw Dr. Catenacci at our initial consult, at my mock embryo transfer, at our egg retrieval, at our frozen embryo transfer, and after our first two embryo transfers did not result in pregnancy. When our first two embryo transfers (one fresh, one frozen) did not take, she walked us through all the possible additional testing we could do next if we desired, but also recommended that we do one more FET before pursuing additional tests. We became pregnant with our third frozen embryo transfer and are so glad we followed her recommendation!
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
I was surprised when I was told another doctor would be performing our first fresh embryo transfer. Know that if you are doing a fresh transfer, you may not get the doctor you are working with for the transfer because all three doctors use the surgical clinic at scheduled times. Our mock embryo transfer, egg retrieval, and frozen embryo transfers were all able to be scheduled with Dr. Catenacci.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Our experiences during the many office visits were always positive. The waiting room in the Chicago office is nice, relaxing and spacious. The clinical rooms in Chicago and Gurnee are very nice as well. All of the nurses are friendly and knowledgeable. I worked with Chelsea Rose the most and she is wonderful. Dr. Catenacci answered all of our questions and concerns along the way, and provided a top notch patient experience and success in achieving a healthy pregnancy.
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
Thankfully the medications I was on for the egg retrieval did not make me feel too uncomfortable before or after the procedure. It was scary at first giving myself shots in the stomach, but Advanced Fertility sent me some very helpful training videos. The shots didn’t hurt much so it quickly became no big deal. My husband did the progesterone shots for me and we grew comfortable with those pretty quickly too. The egg retrieval was the hardest part for me because of my “fear of IVs”, but even that wasn’t so bad. I was very thankful for a quick recovery from the egg retrieval and very little discomfort. The embryo transfers and IUIs were actually quite comfortable. I was so thankful to have four embryos from our first egg retrieval. We transferred one fresh BB embryo, one frozen BC embryo, than two frozen embryos (BC & CC) for the third transfer at our request to increase the odds of implantation. We became pregnant with twins from the third transfer!
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Chelsea Rose)
My primary nurse, Chelsea Rose, the patient coordinator and the entire nursing staff were always cheerful, warm and welcoming. Even when things were busy they never seemed stressed. Everything that happened at each appointment was carefully explained, and I was given detailed instructions in person, over the phone, and through the patient portal. Fertility treatment can be overwhelming at times, so if I didn’t fully understand something I would always ask and would get the additional clarification I needed.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
We had a great experience with the Advanced Fertility clinic. The waiting room in the Chicago office is nice, relaxing and spacious. The clinical rooms in Chicago and Gurnee are very nice as well. The atmosphere is positive and I never felt stressed or rushed during my visits. One new feature that came out at the end of my time with Advanced Fertility was the online patient portal. Before they would simply give me a paper handout with instructions or provide information over the phone. I didn’t mind getting information on paper and over the phone, but it is nice now to be able to pull up any of my results or instructions in the patient portal on demand.
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
The out of pocket costs for fertility treatments were very reasonable compared to other practices. Our insurance plan for fertility was based on a limited credit system, so we chose to pay out of pocket for IUI and use the insurance credits for IVF. The IUIs were $1,100/each, plus medication ~$150. We chose to use our Progyny insurance for IVF, and only had to pay about 5% of the costs for this. We only used 1/2 of our Progyny lifetime credits on the egg retrieval and 3 transfers we underwent to become pregnant. If you have Progyny fertility insurance, consider paying cash for any IUI treatments you elect and save your insurance for IVF.
Describe Michelle Catenacci's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Dr. Catenacci provided excellent patient resources recommending one embryo per transfer, and advising us to the risks of multiple pregnancies. We decided not to do genetic testing on our embryos, and after the first two single embryo transfers failed, we elected to transfer our last two embryos together. While one embryo is always recommended, you are able to transfer up to two embryos at a time if they have not been genetically tested. We are now expecting twins!! We are over the moon to have two healthy babies on the way. Just know that transferring two embryos - even lower grade BC and CC embryos like we transferred - can result in twins. We were advised on this and knew the risks, but I can honestly say we couldn’t be more thrilled. :)
10
Doctor
Michelle Catenacci
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Chicago - Jefferson Park (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
8
NPS
9
Age 38
2 IVF
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Teacher
2nd of 2 Docs
Neutral
Strongly Recommends
Successful
In all of my meetings with Dr. Catennaci, she was personable and responsive to my questions. It was a little challenging that we never actually saw or talked to her throughout the hormone cycles, only at the initial consultation and then for the retrieval/transfer. It would have been nice to have some contact with her along the way...Be prepared to not see/hear much from her except at the very beginning and very end, but she is so wonderful that that's not that big a deal!
They [Advanced Fertility Center of Chicago] run like a well-oiled machine, which is great for efficiency. They always seem to be busy, but for the most part treat you like a person and are able to answer your questions. I believe they've recently transitioned to some new systems, and that has been challenging to adjust to. Since having my baby and starting to think about going through a second round of treatment, some communication with the clinic has been tricky.
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Dr. Catenacci was great when talking with us about why our first cycle of egg retrieval didn't result in as many eggs as we'd expected, and then why all of the embryos came back non-viable. She talked with us candidly and adjusted the regimen/protocol for the next round, which was ultimately successful. She did the first ultrasound at 6 weeks, where we were able to see and hear the heartbeat for the first time, and she was wonderful through it all!
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Be prepared to not see/hear much from her except at the very beginning and very end, but she is so wonderful that that's not that big a deal!
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
In all of my meetings with Dr. Catennaci, she was personable and responsive to my questions. It was a little challenging that we never actually saw or talked to her throughout the hormone cycles, only at the initial consultation and then for the retrieval/transfer. It would have been nice to have some contact with her along the way!
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Crissy)
Crissy was my main nurse, and who I communicated with the most. She didn't have the best bedside manner, and was a little off-putting at times. I know that she knew what she was doing, and felt confident in her care, but sometimes when things went awry I didn't feel comforted by her. The medical assistants and ultrasound techs were all lovely, and very personable! I was always happy to see them!
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
They run like a well-oiled machine, which is great for efficiency. They always seem to be busy, but for the most part treat you like a person and are able to answer your questions. I believe they've recently transitioned to some new systems, and that has been challenging to adjust to. Since having my baby and starting to think about going through a second round of treatment, some communication with the clinic has been tricky.
Describe your experience with your monitoring appointments at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Everyone that was a part of these appointments was wonderful, especially because they were often VERY early in the morning. Someone always called by mid-afternoon with the next protocol, which was helpful.
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
I had insurance coverage for all procedures, but paid a $60 copay for each appointment. Once we met our deductible, the clinic knew, and I wasn't charged anything else.
8
Doctor
Michelle Catenacci
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Gurnee
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unknown Success
NPS
3
NPS
4
Age 28
Latinx
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
Although I am grateful for her [Michelle Catenacci] insight I was completely disappointed in her lack of bedside manner...all she said to me was if you can’t handle this pain I don’t know how much there is left for me to do for you... After my last visit with her I was left heartbroken and confused and without an idea of what the next step is. Nor did I ever receive a call or a follow up...
I really liked the facilities. The clinic [Advanced Fertility Center of Chicago] was very clean and organized. They worked like a well oiled machine which is why I was really hell-bent on making it work. The nurses down to the receptionist were all very nice...the nurse stood at the door and waited for me as I sobbed in the bathroom and was extremely compassionate and held my hand during the procedure that wasn’t able to be done because of my pain tolerance. The one good memory I have from that day is her.
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
I think that Dr. Catenacci is extremely knowledgeable and intelligent in her field which is why a lot of things are overlooked by other patients. Although I am grateful for her insight I was completely disappointed in her lack of bedside manner. Going through infertility is not something easy or something I would wish on my worst enemy and I think that sometimes doctors who know they are good at what they are doing think they can get away with not showing compassion to their patients. After my last visit with her I was left heartbroken and confused and without an idea of what the next step is. Nor did I ever receive a call or a follow up. It wasn’t until I spoke with my gynecologist who helped me figure out the next steps were along with my primary care doctor that I felt encouraged to keep going. I expected better after seeing the reviews and was left extremely disappointed. I also want to make it clear that this isn’t a situation of not hearing what I wanted to hear and being upset over it. We weren’t even able to get that far.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
She is a great doctor if personality and bedside manners don’t matter to you.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
I saw her twice which I completely understand because we were in the early stages of diagnostics however when we were going through some thing delicate all she said to me was if you can’t handle this pain I don’t know how much there is left for me to do for you. Which a lot of doctors have told me that that’s not the way to go about talking to someone and that those were not my only options .
Describe your experience with the nursing staff at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
After my saline sonogram that failed the nurse stood at the door and waited for me as I sobbed in the bathroom and was extremely compassionate and held my hand during the procedure that wasn’t able to be done because of my pain tolerance. The one good memory I have from that day is her. I wish I still remembered her name because she was awesome.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
I really liked the facilities. The clinic was very clean and organized. They worked like a well oiled machine which is why I was really hell-bent on making it work. The nurses down to the receptionist were all very nice.
What specific things went wrong at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
  • Failed to call with results
Describe the specific things that went wrong at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
The only issue I had with the staff was that they forgot to call me about a medication that I was supposed to start sooner rather than later and to schedule an appointment that had to be done ASAP.
3
Doctor
Michelle Catenacci
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Explained risks
5 of 5
Adaptability
1 of 5
4
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Chicago - Jefferson Park (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
6
NPS
5
Age 32
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $50K - $99K
2nd of 2 Docs
3 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Catenacci was very kind and caring and seemed to have a good outlook on our IVF journey, when we first met. However, I didn’t get a chance to ask her questions once treatment started, or have any concerns addressed. During my follow up after my failed transfer, I had quite a few questions and it was hard to get answers from her. She seemed bothered by my questions and wasn’t willing to try something different for another cycle.
Every time I had a question, for the Doctor, or billing [at Advanced Fertility Center of Chicago], they seemed annoyed or bothered by it...95% of my communication was through my nurse Ashley, and mostly through email. She was extremely responsive...I feel that AFCC has a protocol that works for them, and when it didn’t work for me, there wasn’t much willingness to try something else.
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Dr. Catenacci was very kind and caring and seemed to have a good outlook on our IVF journey, when we first met. However, I didn’t get a chance to ask her questions once treatment started, or have any concerns addressed. During my follow up after my failed transfer, I had quite a few questions and it was hard to get answers from her. She seemed bothered by my questions and wasn’t willing to try something different for another cycle.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Do your own research, and try to ask as many questions in your initial appointment.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
I feel that AFCC has a protocol that works for them, and when it didn’t work for me, there wasn’t much willingness to try something else.
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
Estrogen priming and stimmed for 12-13 days with Omnitrope, low dose HCG, and started at 450iu of Gonal for the first 3 days and then increased to 600iu of Gonal for the remaining days
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Ashley)
95% of my communication was through my nurse Ashley, and mostly through email. She was extremely responsive.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
I think overall AFCC can be a good fit for certain patients, if you’re a good responder. But I wouldn’t expect them to go above & beyond in any aspect, which is unfortunate especially if you’re new to the process. Every time I had a question, for the Doctor, or billing, they seemed annoyed or bothered by it.
Describe your experience with your monitoring appointments at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
I traveled from out of state for my IVF procedure, therefore I worked with my local clinic for monitoring.
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
I had insurance coverage for one IVF cycle, so my out of pocket expenses were somewhat limited. However, they did prescribe Omnitrope which was over $2000. They also had me on an extremely high dosage of Gonal-F, so I maxed out my $15,000 lifetime max on fertility meds before my first cycle was complete.
What specific things went wrong at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
  • Lost paperwork
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
6
Doctor
Michelle Catenacci
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
1 of 5
5
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Gurnee
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 33
1 IVF
European
Income $100K - $199K
3rd of 3 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
When I went in for the mock embryo transfer she [Dr. Catenacci] found cysts in my ovaries. I really appreciated the fact that she was very candid in that she didn’t think it was necessary to remove them based on their size and number but ultimately left it up to us. She said if we were more comfortable going into a transfer and retrieval without them then she could absolutely remove them. We opted not to have them removed but we really appreciated the straightforward nature of her sharing the information and also what her professional opinion of it was.
They [Advanced Fertility Center of Chicago] are great with scheduling and communicating results In a sensitive and timely manner. I never had an issue with getting in for an appt at a desired time. ... [nursing staff] So knowledgeable, Compassionate, understanding, thorough and just a really great person. I don’t think we would have had quite the positive experience we have had without her! She’s like the glue that keeps that clinic running smoothly. She seems to do everything thing and knows so much about each step and stage to help you feel reassured and that everything is going to be ok.
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
When I went in for the mock embryo transfer she found cysts in my ovaries. I really appreciated the fact that she was very candid in that she didn’t think it was necessary to remove them based on their size and number but ultimately left it up to us. She said if we were more comfortable going into a transfer and retrieval without them then she could absolutely remove them. We opted not to have them removed but we really appreciated the straightforward nature of her sharing the information and also what her professional opinion of it was.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
You don’t interact with her directly a lot(at least we didn’t) so make sure to ask questions as much as you can while you see her face to face. Otherwise questions will be answered by nurses. We didn’t have any issues with this but I know some people want more contact with the doctor directly.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
She was personable and made the experience as smooth as it could be. She left certain choices up to myself and my husband which we very much appreciated. She wasn’t pushy about further testing or surgeries if they weren’t 100% necessary.
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
We have unexplained infertility so our protocol was very straightforward and I am fortunate becausey body responds well to the hormones. I never had any cancelled cycles or anything happen thankfully. I stimmed before egg retrieval one day extra the second time.
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Kathy)
AMAZING!!! So knowledgeable, Compassionate, understanding, thorough and just a really great person. I don’t think we would have had quite the positive experience we have had without her! She’s like the glue that keeps that clinic running smoothly. She seems to do everything thing and knows so much about each step and stage to help you feel reassured and that everything is going to be ok.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
They are great with scheduling and communicating results In a sensitive and timely manner. I never had an issue with getting in for an appt at a desired time. The clinic itself has somewhat tight exam rooms which only became an issue once i had my first child and was having to tote him along with me to my appts in a stroller.
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
We had fertility coverage for this round of IVF that we did. The costs that weren’t covered in our fertility coverage were the cost of embryo freezing which was $850/year and to freeze sperm to use if needed the day of the egg retrieval. That was $150.
Describe Michelle Catenacci's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Yes they are very understanding and will basically leave it up to you on transferring one or two embryos. I’m very glad we transfer two every time because we have always gotten singletons. We also do this because we don’t do the genetic testing of the embryos.
10
Doctor
Michelle Catenacci
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Gurnee
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
7
NPS
8
Age 34
2 IUI
PCOS
European
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
I have only seen her [Dr. Catenacci] once as you do the consult and then she dictates to her staff. You only see her again if you request an appointment or if you need to change protocol. The appointment we had was informative but it didnt seem like she had reviewed my case much before the appointment. ... She used clomid because I was not ovulating.
They [Advanced Fert Ctr of Chicago] are very upfront about costs and BMI restrictions. They have always tried to work with our employment to schedule the procedures and will take me early if they are able. ... They [nursing staff] are super responsive to my calls and emails and explain things both during the procedures as well as for next steps. They genuinely care about us being successful and our failures are their failures too. They are always so optimistic.
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
I have only seen her once as you do the consult and then she dictates to her staff. You only see her again if you request an appointment or if you need to change protocol. The appointment we had was informative but it didnt seem like she had reviewed my case much before the appointment. It was a better meeting than my other RE meetings.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Bring all of your medical information with you and be familiar with it so you can fill in any gaps to get the best treatment plan
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
She took the time to answer my questions and considered my verbal and nonverbal in how she responded
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
She used clomid because I was not ovulating. The clomid worked to ovulate according to blood work and I was given a trigger shot. She recommended IUI as it would be sure that we timed it right and that we would be using the best sperm for most success. Our 1st 2 rounds were not successful.
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Sue but worked with many other)
They are super responsive to my calls and emails and explain things both during the procedures as well as for next steps. They genuinely care about us being successful and our failures are their failures too. They are always so optimistic.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
They are very upfront about costs and BMI restrictions. They have always tried to work with our employment to schedule the procedures and will take me early if they are able. I do sometimes wish the doctor was more visibly involved in treatment, but the nurses do a great job in communicating. If you have an FSA, you wont be able to get a receipt to be reimbursed for the services until the whole treatment cycle is complete. We have no insurance coverage and I have found their pricing to be reasonable paying out of pocket.
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
A monitored IUI cycle is $1100. I also paid for clomid and a trigger shot ($120) for each round.
Describe Michelle Catenacci's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Not discussed.
7
Doctor
Michelle Catenacci
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Gurnee
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
5
NPS
7
Age 39
1 IVF
Diminished Ovarian Reserve
European
Income $50K - $99K
2nd of 2 Docs
5 IUI With Other Docs
1 IVF With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
I had to ask questions for conversation [with Dr. Catenacci]. She seemed knowledge of my medical history, demonstrating good recall. She smiled a lot and was friendly. Overall I had a good experience but I wouldn't say it was above and beyond... I ended up with 15 eggs retrieved and 13 fertilized with ICSI. I transferred one fresh embryo and sent the rest for PGS testing...She gave us the option of transferring 1 or 2 fresh. She didn't provide a whole lot of insight or guide us towards a decision. I wish she would have given more support in either direction.
They [Advanced Fertility Center of Chicago] are easy to get in touch with and quick to respond. They called with monitoring results when they said they would. It was quick and easy to schedule appointments. They didnt provide as much in writing as I would have liked. They would just call with med changes and I prefer to have a completed calendar on hand...The nurses were very kind and patient. They were quick to respond and answered all my questions. They were easy to get a hold of.
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
She seemed kind. She answered all my questions but was also yo the point and didn't expand the conversation. I had to ask questions for conversation. She seemed knowledge of my medical history, demonstrating good recall. She smiled a lot and was friendly. Overall I had a good experience but I wouldn't say it was above and beyond.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Be sure to ask questions to get all the information you seek.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
The nurses were very kind and patient. They were quick to respond and answered all my questions. They were easy to get a hold of.
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
I printed with estrogen due to a low AFC of 7. For stims I used low dose HCG, gonal F, cetrotide, and triggered with 5,000 units HCG. I ended up with 15 eggs retrieved and 13 fertilized with ICSI. I transferred one fresh embryo and sent the rest for PGS testing. I am still waiting to find out how many made it to blast for testing, the results of testing, and results of the fresh embryo transfer.
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Sue)
I mainly dealt with 2 nurses (Sue out of the main Gurnee clinic, and Ashley at the Crystal Lake clinic where I went for monitoring). They were both great. They were very responsive, kind, supportive, understanding, answered all my questions, were quick to respond.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
They are a much smaller clinic then I previously went to so they took getting used to. They are easy to get in touch with and quick to respond. They called with monitoring results when they said they would. It was quick and easy to schedule appointments. They didnt provide as much in writing as I would have liked. They would just call with med changes and I prefer to have a completed calendar on hand.
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
We opted for the no refund package that includes 2 Fresh and 2 Frozen Transfers with ICSI for $20k. We spent an additional $3800 for PGS testing on up to 8 embryos.
Describe Michelle Catenacci's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
She gave us the option of transferring 1 or 2 fresh. She didn't provide a whole lot of insight or guide us towards a decision. I wish she would have given more support in either direction.
5
Doctor
Michelle Catenacci
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
7
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Gurnee
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 30
Anovulation
PCOS
Income $100K - $199K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Michelle was wonderful. She sat down and did not make us feel rushed. She explained IVF perfectly and not in “doctor” terms. She had me go through each cycle we have done in detail. She answered all of our questions we had and just was overall gentle to our feelings. She did not try to force IVF on since because it’s more money- she simply let us choose our route.
Strengths- they [Advanced Fertility Center of Chicago] are very thorough. They go into detail about everything and let you know what to expect. ... Weaknesses- Before I even scheduled a consult- I had reached out to them a couple times via email and they took a really long time to respond or no response at all. I highly suggest calling ... The nurses were compassionate- and during my hysteroscopy, one nurse even held my hand through the whole process- they were all wonderful
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
She is compassionate & understanding. She was not forceful with what our treatment would be should be. She simply let us choose how we wanted to move forward. She described everything in detail and she described it in a way both my husband and I could understand. She was gentle and I just knew from the second we met with her- she was going to get me pregnant
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Tell her exactly how you feel & and ask as many questions as you’d like.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Dr. Michelle was wonderful. She sat down and did not make us feel rushed. She explained IVF perfectly and not in “doctor” terms. She had me go through each cycle we have done in detail. She answered all of our questions we had and just was overall gentle to our feelings. She did not try to force IVF on since because it’s more money- she simply let us choose our route. That day, we decided we wanted to do IVF - it is the best choice & I trust Dr. Michelle.
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
I only met with Dr. Michelle once. She performed my hysteroscopy and the met with us for a consultation. She was very specific about the results in the hysteroscopy & in the consult- let us know what to expect in our upcoming IVF cycle
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Ashley)
Everyone was gentle and welcoming from the second i called to schedule a consultation. The nurses were compassionate- and during my hysteroscopy, one nurse even held my hand through the whole process- they were all wonderful
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Strengths- they are very thorough. They go into detail about everything and let you know what to expect. They also are able to get you in pretty quickly for a consultation which is amazing and they were able to schedule a IVF to start mid March!! Weaknesses- Before I even scheduled a consult- I had reached out to them a couple times via email and they took a really long time to respond or no response at all. I highly suggest calling
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Very reasonable
Describe Michelle Catenacci's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Dr. Michelle told us the success rates of one and two embryo transfers. She explained the risk of multiples and the likely hood of it happening.
10
Doctor
Michelle Catenacci
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Gurnee
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 35 - 36
1 IVF
Male Factor
European
Income $200K - $499K
Nurse or HC Services
3rd of 3 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Catenacci] is extremely knowledgeable and was right up to speed with my history with our initial appointment. She makes the room feel less stressful when she enters with her smile and contagious laughter. She is extremely knowledgeable and skilled. She noticed a c section scar defect and was able to refer me to a top surgeon right away to get it fixed.
They [Advanced Fertility] do monitoring appointments from 6-10am even on the weekends. It was never crowded. ... The website has all the costs listed. Nothing has hidden fees. ... You normally only see the MD for consult and procedures, which is fine because the nurses are on top of everything. ... They work every single day, so if your cycle falls on the weekend or holiday, they still come and do labs or procedures.
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
My MD that did my initial IVF with my first TWO sets of twins retired and I was terrified to find a new MD. She is extremely knowledgeable and was right up to speed with my history with our initial appointment. She makes the room feel less stressful when she enters with her smile and contagious laughter. She is extremely knowledgeable and skilled. She noticed a c section scar defect and was able to refer me to a top surgeon right away to get it fixed. I appreciate that she knew when I needed outside care and guided me in the right direction. I’m looking forward to transferring more embryos in the future with her as my MD.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
she’s the total package. She smart, highly skilled in IVF and surgery, and has a great personality.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
She wants a baby for us just as much as we do. She laughs with us and is open and honest when it comes to making those difficult decisions.
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
I have 2 sets of twins from IVF and FET with another MD from her group that retired. I met Dr. Catenacci when we consulted with her for a FET of our last embryo. First, I had a hysteroscopy which found a polyp. The polyp was surgically removed by Dr. Catenacci. We did a FET that did not result in pregnancy. I did a cycle of IVF with follistim, HCG and Ganirelex. Eggs were retrieved on day 14. 21 eggs were retrieved. 16 mature. We chose to freeze 10 eggs and fertilize 5 with ICSI (male factor). We transferred 1, 5 day blastocyst and froze 3, 5 day blastocysts. During the cycle, I had fluid in my uterus and cervix that was not going away. Dr. Catenacci reached out to Dr. Charles Miller and discussed my case. They realized I had an isthmocele (c section scar defect) that may be causing the fluid. They recommended to cancel the transfer and fix the isthmocele prior to transferring. I chose not to, and transferred one embryo. That did not result in pregnancy. I have since had a surgery with Dr. Miller and will return to Dr. Catenacci for additional FET.
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Deena)
Deena is organized, is extremely knowledgeable, and very compassionate. When I got the horrible phone calls that I wasn’t pregnant, I felt a little better when it came from her. I know she wants me to have a baby just as much as I do. Whenever I have questions, she is quick to get back to me whether phone or email. She is fantastic at what she does and I know the mds depend on her in the procedure room.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
They are quick to respond to any questions by phone or email. They have a streamlined process that really works. The labs are always done in the mornings. The nurse will call you in the afternoon. You normally only see the MD for consult and procedures, which is fine because the nurses are on top of everything. They are highly skilled and knowledgeable. They work every single day, so if your cycle falls on the weekend or holiday, they still come and do labs or procedures. They are miracle workers!
Describe your experience with your monitoring appointments at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
They do monitoring appointments from 6-10am even on the weekends. It was never crowded. I never had to wait more than 15mins. It was easy and convenient before work. They have a great system in place to make it easy for everyone.
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
The website has all the costs listed. Nothing has hidden fees. They double check insurance.
Describe Michelle Catenacci's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
I’ve transferred two embryos, twice with another MD and successfully had two sets of twins. They recommend transferring one embryo from this point on.
10
Doctor
Michelle Catenacci
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Chicago - Jefferson Park (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Unknown Success
NPS
10
NPS
10
Age 36
Income $100K - $199K
Entrepreneur
3rd of 3 Docs
6 IUI With Other Docs
1 IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Catenacci] was the first doctor who actually listened to me, and genuinely wanted to help ease my fears and anxieties. She is patient, kind and empathetic. She takes the time to answer questions and explain things until I completely understand and I’m comfortable with the plan/procedure. Something I hadn’t experienced from the other specialist I have seen...is very thorough, confident and trustworthy. She is also very personable. When things haven’t gone as planned she calls me to talk about results, answer questions and explains upcoming procedures and expectations. My only regret is not switching to her sooner. She is the best and being under her care is helping us get closer to achieving our dream of a family.
I have done two embryo transfers with dr. Sherbahn [at Advanced Fertility Centers of Chicago]. Both resulting in miscarriages. 6 weeks and 13weeks. I wanted to transfer two dr. Sherbahn strongly suggested one, but we did it Sherbahn’s way Dr. Catenacci is ok with transferring 2 and I’m very happy about that... Once I was told by the receptionist that she was struggling to keep up because someone had left on maternity leave and I would have to be patient....probably not the most sensitive thing to say to a patient at a fertility clinic.
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Dr. Catenacci is very thorough, confident and trustworthy. She is also very personable. When things haven’t gone as planned she calls me to talk about results, answer questions and explains upcoming procedures and expectations. My only regret is not switching to her sooner. She is the best and being under her care is helping us get closer to achieving our dream of a family.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Don’t be afraid to ask questions or express feelings/fears.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
She was the first doctor who actually listened to me, and genuinely wanted to help ease my fears and anxieties. She is patient, kind and empathetic. She takes the time to answer questions and explain things until I completely understand and I’m comfortable with the plan/procedure. Something I hadn’t experienced from the other specialist I have seen.
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
I have yet to do a cycle with her. I have frozen embryos we were getting ready to prep for transfer and she found (precancerous) polyps in my uterus. Which her then removed and sent to the lab. So we are working on getting my uterus healthy before moving on to transfer
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Aminty )
She is kind and compassionate. We communicate mostly via email and she is good at responding in a timely fashion.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
The only weakness AFCC has is the front desk/receptionist. I have had to call serval times to have records faxed, leave of absence papers signed, been placed on hold for long periods of time and overall treated as if I’m a burden. Once I was told by the receptionist that she was struggling to keep up because someone had left on maternity leave and I would have to be patient....probably not the most sensitive thing to say to a patient at a fertility clinic.
Describe Michelle Catenacci's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
I have done two embryo transfers with dr. Sherbahn. Both resulting in miscarriages. 6 weeks and 13weeks. I wanted to transfer two dr. Sherbahn strongly suggested one, but we did it Sherbahn’s way Dr. Catenacci is ok with transferring 2 and I’m very happy about that.
10
Doctor
Michelle Catenacci
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Gurnee
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 26 - 27
1 IUI
Donor Eggs
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Catenacci is very good about explaining EVERYTHING then really leaving it to the patient to decide what they want to do with their choices and odds... I am a very anxiety ridden person and she makes me feel so much better... After the third loss we decided to do a karyotype on my husband. He had a balanced translocation. We tried IUI with climid then as a couple decided we liked the odds of using donor eggs via IVF much better than trying and maybe getting our cycle canceled with my own.
AFCC has treated me with kindness, compassion and HOPE throughout my journey. I currently am almost six weeks pregnant after my first round of donor eggs AND a sperm donor...I have nothing but AMAZING things to say about the staff I worked with. I even asked my husband if he thought it would be weird if I invite them to my baby shower! They are caring and compassionate people and on top of that are always available. You wouldn’t know they work with so many other patients too because they never make you feel like it.
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Dr. Catenacci is a kind and compassionate human being. She is humble yet straight forward. She knows how hard this journey is and from the first day I met her she had an action PLAN. I am a very anxiety ridden person and she makes me feel so much better. The entire office staff is amazing as well. If I win this grant I will either donate it or use it in the future for the IVF transfer of the one frozen embryo we have.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
I would say keep the faith. In times of trouble and loss it’s hard to be positive but with Dr. Catenacci and her staff they will get you through it. They will not give up on you. They want make you feel annoying if you email 10x a day with worry or questions. They treat you like a member of their family at the Advanced Fertility Center of Chicago.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
This has been a very hard journey for me. I come from a HUGE family (my mom is one of 11) and each person has had no fertility issues and many kids of their own. AFCC has treated me with kindness, compassion and HOPE throughout my journey. I currently am almost six weeks pregnant after my first round of donor eggs AND a sperm donor.
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
I am 27 and diagnosed with diminished ovarian reserve/ more than one loss. After the third loss we decided to do a karyotype on my husband. He had a balanced translocation. We tried IUI with climid then as a couple decided we liked the odds of using donor eggs via IVF much better than trying and maybe getting our cycle canceled with my own. Our babies will come from donors and we are completely OK with that.
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Ashley, RN and Aminty, RN and Kathy, RN (she might be an ultrasound tech))
I have nothing but AMAZING things to say about the staff I worked with. I even asked my husband if he thought it would be weird if I invite them to my baby shower! They are caring and compassionate people and on top of that are always available. You wouldn’t know they work with so many other patients too because they never make you feel like it.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Their strengths are their compassion and their knowledge. I also never felt like I was just a number being a patient there. They cry with you and smile with you. I hate to sound cliche but I have not experienced one miscommunication or misstep with this clinic so I have not one weakness to describe. The individuals I work with I would recommend to anyone.
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Our insurance covers nothing so of course the price was extreme. We did require help of family members to afford our treatment.
Describe Michelle Catenacci's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Dr. Catenacci is very good about explaining EVERYTHING then really leaving it to the patient to decide what they want to do with their choices and odds.
10
Doctor
Michelle Catenacci
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Gurnee
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
4
NPS
7
Age 28 - 29
3 IUI
PCOS
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
I never saw Dr. Catenacci besides our very firs consultation appointment. She had me under go 3 rounds of IUI and each one came back negative. After my 3rd failed IUI, she then had the nurse call me (per usual) and tell me that the doctor thinks we should check to see if my tubes are open if we want to move forward with another IUI. I feel, that should have been done my very FIRST appointment, because if they are blocked.. I just wasted a lot of time and a lot of our hard earned money.
the nursing staff [at Advanced Fertility Center of Chicago-Gurnee] is great! They all seem very knowledgeable, always answer any questions you may have to the best of there ability, and all made me feel very comfortable during each ultrasound, and iui procedure. if you're going with Dr.C don't plan on seeing her or communicating with her at all.... I was on Femara/Clomid each cycle.. 3 pills for 5 days. Ultrasound to check follicles, trigger point shot when ovulating, husband would collect sperm and the IUI would be done an hour later.
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
I never saw Dr. Catenacci besides our very firs consultation appointment. She had me under go 3 rounds of IUI and each one came back negative. After my 3rd failed IUI, she then had the nurse call me (per usual) and tell me that the doctor thinks we should check to see if my tubes are open if we want to move forward with another IUI. I feel, that should have been done my very FIRST appointment, because if they are blocked.. I just wasted a lot of time and a lot of our hard earned money. That's when I left and got a 2nd opinion.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Make sure you are knowledgeable about treatments and what needs to be done before hand.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Our first initial appointment with Dr. C was good. She explained everything thoroughly, answered all of our questions, and gave us a step by step of what procedures we would be doing and how long we would try them. That was the ONLY time I've ever seen her. Everything IUI procedure was done by a different nurse, the nurses would be the ones to contact me and tell me my next steps. She didn't exceed in the patient care in my eyes.
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
I was on Femara/Clomid each cycle.. 3 pills for 5 days. Ultrasound to check follicles, trigger point shot when ovulating, husband would collect sperm and the IUI would be done an hour later.
Describe your experience with the nursing staff at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
the nursing staff is awesome. Each nurse I had was very knowledgeable and showed compassion each and every time.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
the nursing staff is great! They all seem very knowledgeable, always answer any questions you may have to the best of there ability, and all made me feel very comfortable during each ultrasound, and iui procedure. if you're going with Dr.C don't plan on seeing her or communicating with her at all.
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Each IUI cost me about 1600
Describe Michelle Catenacci's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
n/a
4
Doctor
Michelle Catenacci
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Gurnee
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
NPS
10
NPS
10
Age 30 - 34
2 IUI
5 IVF
1 Egg Freezing
Surrogacy
Male Factor
PCOS
Recurrent Pregnancy Loss
Income $100K - $199K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Catenacci is very knowledgeable and truly cares for her patients and wants the best for them. I was never afraid to contact her directly and she always got back to me in a timely manner. If my husband and I saw something different or intriguing in treatment on the Internet, she was always open to listening and suggesting her thoughts and new ways to see what would work....Each cycle was pretty much the same. We did five egg retrievals and all of them were about the same dosage of Follistem/Gonal F (300iu-450iu).
Ashley in the Crystal Lake office was incredible. She answered any and all questions or concerns we had via phone or email almost instantly. The nursing staff in general at AFCC are extremely compassionate and I'm forever thankful for how I was treated by them....Our surrogacy coordinator didn't show a ton of compassion and could be rude at times...I was actually happy with them doing their monitoring appointments in the early mornings. It meant that we would have results sooner.
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Dr. Catenacci is very knowledgeable and truly cares for her patients and wants the best for them. I was never afraid to contact her directly and she always got back to me in a timely manner. If my husband and I saw something different or intriguing in treatment on the Internet, she was always open to listening and suggesting her thoughts and new ways to see what would work.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
I wouldn't say this with just Dr. Catenacci, but to RE's in general, I wish they would better accept the fact that sometimes there are immune issues that are working against the patient to carry a pregnancy. I would always say you need to be your own advocate. You know your body more than anyone.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Dr. Catenacci was always there for me through EVERYTHING we have been through. When we had a miscarriage, she would call me personally to check on me. If we ever had any questions or concerns, she genuinely took the time with us to answer them.
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
Each cycle was pretty much the same. We did five egg retrievals and all of them were about the same dosage of Follistem/Gonal F (300iu-450iu). I'd stim for about 10-11 days with retrieval on days 12 or 13. She paid close attention to my estrogen levels and was very careful to avoid OHSS - which I greatly appreciated. The clinic uses the patients weight when prescribing PIO so I was usually on 2.4cc of PIO. I was on 2-3 pills a day of Estradiol and also baby aspirin.
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Ashley)
Ashley in the Crystal Lake office was incredible. She answered any and all questions or concerns we had via phone or email almost instantly. The nursing staff in general at AFCC are extremely compassionate and I'm forever thankful for how I was treated by them. Def as a patient and not a number.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
AFCC def has a lot of strengths and I think their success rates prove that. I'm thrilled that over 98% of their staff truly show compassion and care towards the patient and truly want the end result - a child - for everyone. Our surrogacy coordinator didn't show a ton of compassion and could be rude at times, but overall, I love AFCC.
Describe your experience with your monitoring appointments at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
I was actually happy with them doing their monitoring appointments in the early mornings. It meant that we would have results sooner. The only frustrating thing was that monitoring was done in their Gurnee office, which was a lot farther for me on the weekends.
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
I had insurance coverage for 85% of our treatments, so it is hard to say. But for our surrogate cycle, we paid $4000 for our frozen transfer and $800 for each time we froze embryos.
10
Doctor
Michelle Catenacci
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Chicago - Jefferson Park (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 39 - 40
2 IVF
Anovulation
Male Factor
PCOS
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
Income $50K - $99K
2nd of 2 Docs
4 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Catenacci has a great personality, she is fun to talk to and she will give it to you straight. She is my second doctor and what a difference she is compared to my first doctor! She told me things that I was diagnosed with that the other clinic had me guessing, never told me outright, so then she set up a plan for us and we’re working on it. She has great bedside manner and makes you feel comfortable even when there are times you wouldn’t. I don’t know what else to say, except that she’s amazing!... She helps with your specific needs and strategizes accordingly. She is very helpful and makes sure you are at your best health before proceeding.
Any of Dr Catenacci’s staff [at Advanced Fertility] that I have dealt with are always super nice and very helpful and very compassionate...Very easy to work with especially with schedules and appointments. Always have someone ready to treat you or check you when you come in, never wait long. They are always on top of calling you in the afternoon with results from that day. Only one time did I have to call myself, but that was the lab that failed to get back to me....She and her staff are super into you and your needs they don’t schedule so many people at one time so you feel like a person and not a number.
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Dr Catenacci has a great personality, she is fun to talk to and she will give it to you straight. She is my second doctor and what a difference she is compared to my first doctor! She told me things that I was diagnosed with that the other clinic had me guessing, never told me outright, so then she set up a plan for us and we’re working on it. She has great bedside manner and makes you feel comfortable even when there are times you wouldn’t. I don’t know what else to say, except that she’s amazing!
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Ask all questions. She will have answers for you.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
She and her staff are super into you and your needs they don’t schedule so many people at one time so you feel like a person and not a number. Previous clinic I did feel like a number and it was disheartening.
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
I don’t remember super specifics, but the strategies and protocols are right in line with what I hear from others. She helps with your specific needs and strategizes accordingly. She is very helpful and makes sure you are at your best health before proceeding.
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Deena)
Any of Dr Catenacci’s staff that I have dealt with are always super nice and very helpful and very compassionate.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Very easy to work with especially with schedules and appointments. Always have someone ready to treat you or check you when you come in, never wait long. They are always on top of calling you in the afternoon with results from that day. Only one time did I have to call myself, but that was the lab that failed to get back to me.
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
It’s hard to tell because I have insurance and deductibles to meet for procedures and meds.
Describe Michelle Catenacci's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
All approaches from my doctor have been on point.
What specific things went wrong at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
  • Scheduled the wrong procedure
10
Doctor
Michelle Catenacci
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Gurnee
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2017 - 2018, Unsuccessful
NPS
6
NPS
8
Age 35 - 36
2 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Latinx
Income $200K - $499K
Lawyer
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
My first round of IVF [with Dr. Michelle Catenacci] was a typical IVF however it didn't produce enough eggs so it was converted. After that, we became very aggressive and did the Microdose Lupron flare. This produced 11 eggs but only two were retrieved. Additionally, I took Coq10 and DHEA on a daily basis...I appreciated that she personally called me when my eggs did not make it to Day 2; however that was my only interaction with her. All other interactions was with her nurse which was frustrating. I would have liked her to at least check in with me during the cycles
The clinic [Advanced Fertility Center of Chicago] has multiple locations, is clean and all of the staff (even technicians) are super friendly and inviting. The doctors are extremely knowledgeable. The weakness is lack of direct communication with the doctors...Cathy [nurse] was absolutely amazing. She was beyond supportive and would spend as much time with me as I needed. There is literally nothing negative I could say about her. I would recommend her to anyone!
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Dr. Catenacci is great to meet in person; however, the only time I spoke with her was our initial consultation, another consultation that I specifically requested and when she called to tell me that my embryos did not make it. It is very disappointing that she never calls me to discuss next steps or even to check-in as this is a very expensive, stressful process. I honestly thought about leaving her office after my first failed IVF but I stayed because of her nurses. It is disheartening that everything is run by the staff and not Dr. Catenacci.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Don't expect to hear from Dr. Catenacci except for initial meeting and failed IVF embryos.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
I appreciated that she personally called me when my eggs did not make it to Day 2; however that was my only interaction with her. All other interactions was with her nurse which was frustrating. I would have liked her to at least check in with me during the cycles
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
My first round of IVF was a typical IVF however it didn't produce enough eggs so it was converted. After that, we became very aggressive and did the Microdose Lupron flare. This produced 11 eggs but only two were retrieved. Additionally, I took Coq10 and DHEA on a daily basis.
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Cathy)
Cathy was absolutely amazing. She was beyond supportive and would spend as much time with me as I needed. There is literally nothing negative I could say about her. I would recommend her to anyone!
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
The clinic has multiple locations, is clean and all of the staff (even technicians) are super friendly and inviting. The doctors are extremely knowledgeable. The weakness is lack of direct communication with the doctors (it is my understanding that all of the doctors are like this).
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
My insurance covered a lot of the expenses - we ended up paying out of pocket around $15,000
Describe Michelle Catenacci's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
For my case, she recommended that I transfer 2 embryos (assuming there were 2 embryos) due to my low quality
6
Doctor
Michelle Catenacci
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Chicago - Jefferson Park (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016 - 2017, Successful
NPS
10
NPS
10
Age 25 - 26
4 IUI
Anovulation
PCOS
European
Latinx
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Catenacci was fantastic. She presented us with all our options and let us drive our treatment considering her recommendations. She presented all the information and then let us decide, which we greatly appreciated. After our miscarriage, she was reassuring and encouraging. She made sure we had all our bases covered before trying again....First, we had a consultation that showed PCOS. I was referred to have a glucose test to confirm and then start metformin to help with insulin resistance. We started with ovulation induction with clomid and a trigger with timed intercourse. My lining was too thin after 2 rounds and I had a slow response, so we moved on to letrozole and trigger with timed intercourse
Every person [at Advanced Fert] has nurse assigned to their personal case, and it my situation it was Ashley. She was wonderful and knew everything about my situation. She answered all my questions with compassion...I enjoyed the small feel of the clinic. I always recognized nurses and they take time to get to know you. It was always easy to get appointments and the staff is wonderful. I felt we were really able to make our own decisions about how agressive our care was, so make sure to ask questions to understand your options....Each IUI cost us 550 out of pocket. Ultrasounds were 300
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Dr. Catenacci was fantastic. She presented us with all our options and let us drive our treatment considering her recommendations. She presented all the information and then let us decide, which we greatly appreciated. After our miscarriage, she was reassuring and encouraging. She made sure we had all our bases covered before trying again.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Dr. Catenacci is wonderful. She will talk you through everything, but make sure to have questions so you understand all your options as you will drive your treatment plan.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
I personally enjoyed the level of personal care under Dr. Catennacci. Especially the care provided by the nurses. Every person has nurse assigned to their personal case, and it my situation it was Ashley. She was wonderful and knew everything about my situation. She answered all my questions with compassion and I felt Ashley wanted our pregnancy as much as we did. Dr. Catennacci has a great bedside manner. I appreciate her giving all the information and answering my questions directly, but still with compassion. After our miscarriage, both Dr. Catennacci and Ashley were immensely supportive.
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
First, we had a consultation that showed PCOS. I was referred to have a glucose test to confirm and then start metformin to help with insulin resistance. We started with ovulation induction with clomid and a trigger with timed intercourse. My lining was too thin after 2 rounds and I had a slow response, so we moved on to letrozole and trigger with timed intercourse. We started with the highest dose of letrozole since it took me a dose of 150 with clomid to ovulate. After 5 unsuccessful rounds of ovulation induction with timed intercourse, we moved on to IUI. Our IUI cycles used the highest dose of letrozole and a trigger shot. We had 2 successful IUIs. The first resulting in a miscarriage and the second in a live birth.
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Ashley)
Ashley was amazing. Absolutely amazing. This journey is so hard. Having someone like Ashley there for support and guidance was invaluable. She answered all my questions, no matter how silly, and was always patient and compassionate. Even if I hadn't liked Dr. Catenacci, I would have stayed at the clinic for Ashley.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
I enjoyed the small feel of the clinic. I always recognized nurses and they take time to get to know you. It was always easy to get appointments and the staff is wonderful. I felt we were really able to make our own decisions about how agressive our care was, so make sure to ask questions to understand your options.
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Each IUI cost us 550 out of pocket. Ultrasounds were 300 but covered by insurance.
10
Doctor
Michelle Catenacci
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Crystal Lake (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
5
NPS
5
Age 29
1 IUI
1 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
Accountant
2nd of 3 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Catenacci was always nice, but I didn't interact with her that much...Dr. Catenachi is personable, friendly and easy to talk to... I decided to change clinics after my first cycle was cancelled and my second one only resulted in 1 embryo. I do have lower reserve, but i was given a 40% chance of success based on my AFC during the initial consult. I decided to change doctors because I didn't feel she was that invested in achieving success for me.
AFCC uses their nursing staff to do all the communication, even for big decisions like cancelling a cycle or calling with a negative pregnancy test result. While the nurses were kind, I would have appreciate more communication from the doctor directly...Nurses were all friendly and usually pretty prompt in responding to calls and emails. They do seem to have a high caseload and be extremely busy.
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Dr. Catenacci was always nice, but I didn't interact with her that much. I decided to change clinics after my first cycle was cancelled and my second one only resulted in 1 embryo. I do have lower reserve, but i was given a 40% chance of success based on my AFC during the initial consult. I decided to change doctors because I didn't feel she was that invested in achieving success for me.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Expect the communication to be only through the nurses unless she is the doctor performing procedures the day of your procedures or if you schedule a meeting with her.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Dr. Catenachi is personable, friendly and easy to talk to. However AFCC uses their nursing staff to do all the communication, even for big decisions like cancelling a cycle or calling with a negative pregnancy test result. While the nurses were kind, I would have appreciate more communication from the doctor directly. I believe they see alot of patients, so the communication style did make me feel like a number.
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
While my AMH and AFC are somewhat lower for my age, they never expected for the cycles to go as badly as they did. My first cycle was birth control and then antagonist. It was cancelled due to poor response and converted to IUI. Given my lower reserve, I don't think we should have ever tried birth control suppression. The second cycle we did estrogen priming with microdose lupron and HGH. Results were somewhat better, but we only retrieved 2 eggs and got 1 embryo. I know the doctors can't be blamed for poor response, but on my third IVF (at a different clinic), I was able to get 12 eggs (8 mature) from an estrogen priming and antagonist protocol with max stims. So the protocol and the administration of the cycle (doses, triggering, etc) can make all the difference.
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Donna)
Nurses were all friendly and usually pretty prompt in responding to calls and emails. They do seem to have a high caseload and be extremely busy.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
I was drawn to AFCC due to their transparency in pricing and success rates on their website. I also found their success rates to be very good. As previously mentioned, I didn't like the communication style of all communication through nurses, even for important decisions like cancelling cycles and negative pregnancy test results.
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
I have some insurance up to a lifetime max, so things were covered once we hit deductible and OOP max.
5
Doctor
Michelle Catenacci
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
2 of 5
5
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Chicago - Jefferson Park (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
8
NPS
7
Age 34
1 IVF
Endometriosis
Income $50K - $99K
Teacher
3rd of 3 Docs
9 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Michelle was great at answering any questions and getting back to me quickly. I felt comfortable during the egg retrieval and transfer. The only thing I didn't like was that after the cycle failed I felt pressured to try again right away. I declined because I needed time...She used follistim and it took me a while to respond to it, even though I've responded well before. She had me order more until she was happy with the results
Strengths were that that are all very nice and knowledgeable. Just double and triple check what is included in your cycle plan. The communication process between [Advanded Fertility Center of Chicago] clinic, client and Braun pharmacy was stressful...For 2 fresh 2 frozen cycles it was $16,500 plus medication...
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Michelle was great at answering any questions and getting back to me quickly. I felt comfortable during the egg retrieval and transfer. The only thing I didn't like was that after the cycle failed I felt pressured to try again right away. I declined because I needed time.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
That if you don't agree with what she says, don't be afraid to stick up for what you want.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Michelle was always very chipper and positive. She always made me feel like she cared about how I was feeling or doing.
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
She used follistim and it took me a while to respond to it, even though I've responded well before. She had me order more until she was happy with the results. However, my progesterone shot up before the retrieval, my body was ready to implant but there wasn't an embryo yet so she changed our plan to do egg retrieval and freeze all we could. Unfortunately only 1 embryo made it so she decided to implant it.
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Dana)
Dana (Gurnee location) was amazing. She always got back to me and was so kind and compassionate.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Strengths were that that are all very nice and knowledgeable. Just double and triple check what is included in your cycle plan. The communication process between clinic, client and Braun pharmacy was stressful.
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
For 2 fresh 2 frozen cycles it was $16,500 plus medication
Describe Michelle Catenacci's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
She preferred one but said we could do 2.
8
Doctor
Michelle Catenacci
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Chicago - Jefferson Park (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
10
NPS
10
Age 31 - 33
1 IUI
PCOS
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Catenacci] had me start least invasive with clomid and IUI. The next step was injections and the final step would be IVF. I have not been able to continue treatment because I don’t have medical insurance that covers these treatments. In the meantime she also encourage me to try and lose weight as that should help with pcos...I feel like She really cared about my needs and what was/is best for me. When I called with questions or concerns they were quick to respond back.
I love Dina [nurse at Advanced Fertility Center of Chicago]! She is very compassionate and would answer any questions I had. She never seemed irritated or annoyed with me. I have spoke primarily to her so I feel like she truly cares about patients...Love that they open early but wish they were open later in the day. I love that they are open on Saturdays. Staff truly cares for their patients and takes the time to call me back. They are great at answering questions in a timely manner.
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Michelle took time to sit down with me and explain different treatments and a plan of action. I felt like she really cared about my concerns and needs. She was honest about best treatment for my Pcos and was very honest about possible risks.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Explain your wants, needs, concerns.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
I feel like She really cared about my needs and what was/is best for me. When I called with questions or concerns they were quick to respond back.
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
She had me start least invasive with clomid and IUI. The next step was injections and the final step would be IVF. I have not been able to continue treatment because I don’t have medical insurance that covers these treatments. In the meantime she also encourage me to try and lose weight as that should help with pcos.
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Dina)
I love Dina! She is very compassionate and would answer any questions I had. She never seemed irritated or annoyed with me. I have spoke primarily to her so I feel like she truly cares about patients.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Love that they open early but wish they were open later in the day. I love that they are open on Saturdays. Staff truly cares for their patients and takes the time to call me back. They are great at answering questions in a timely manner.
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
$2,000
Describe Michelle Catenacci's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
She did not discuss this with me yet as we didn’t process with IVF yet for financial reasons.
10
Doctor
Michelle Catenacci
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Gurnee
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Unknown Success
NPS
9
NPS
10
Age 37
1 IVF
Unexplained
European
Income $100K - $199K
1st of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Catenacci was very warm and informational. She asked for all the tests and results from previous IVF. ... One thing I wish would be different is to see her and consult with her during the whole process. Instead we saw her only once on the first visit and second time on the egg retrieval day. She not even schedule to do our transfer. For this much money and such a stressful process, you for sure would wish for your doctor to take care of you from the beginning till the very end
Great service. I for sure learned that Tiffany from the front desk [Advanced Fertility Center of Chicago] most of the times is a nice person but when something will go wrong because of the bad communication on their end, she is not the one to apologize or act sorry. Other than that appts are very quick, you are in and out with no time and the rest of the personnel is always very nice.
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Please see previous explanation. Like I said before I like everything about the doctor besides not being able to see her and consult with her more often. Other thank that I would recommend her to my friends, for sure.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Don’t expect to see her or talk to her often. You will be consulting everything with nurses.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Dr. Catenacci was very warm and informational. She asked for all the tests and results from previous IVF. She took us under her wing with professionalisms. One thing I wish would be different is to see her and consult with her during the whole process. Instead we saw her only once on the first visit and second time on the egg retrieval day. She not even schedule to do our transfer. For this much money and such a stressful process, you for sure would wish for your doctor to take care of you from the beginning till the very end.
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Deena)
Deena is an excellent nurse and communicator. She always stands on the top of everything, is VERY helpful, informational and has a great eye to details.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Great service. I for sure learned that Tiffany from the front desk most of the times is a nice person but when something will go wrong because of the bad communication on their end, she is not the one to apologize or act sorry. Other than that appts are very quick, you are in and out with no time and the rest of the personnel is always very nice. One thing they could do is to update their bathrooms (for one, hand dryer is very old and extra noisy).
What specific things went wrong at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
  • Failed to convey critical information
9
Doctor
Michelle Catenacci
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Gurnee
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 32
3 IUI
1 IVF
Male Factor
Uterine Fibroids
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Michelle Carenacci had a] Great bedside manner. Direct in approach but yet caring and informative. Perfect mix for what i need. Gave us hope but yet set realistic expectations...Takes time to answer questions. Always extremely friendly demeanor. Always on time for appointments. When having my "freak out" and "anxiety" filled moments as a patient she was always there to help me through it.
[Advanced Fertility Center of Chicago] Gave payment plan to help for cash payment. Very flexible and understanding with cost. Paid for "package" for iui and ivf...Appointments always on time. Always get as soon as walk in and say good bye when you leave. Get excited for you when things workout and showed empathy when they didnt. Truly felt like they cared from the very first phone call to make the 1st appt.
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Direct but yet compassionate. Provides hope but also sets realistic expectations. Takes time to answer questions. Always extremely friendly demeanor. Always on time for appointments. When having my "freak out" and "anxiety" filled moments as a patient she was always there to help me through it.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Be open and honest with your feelings and concerns. Dr Catenacci will walk you through all of them.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Great bedside manner. Direct in approach but yet caring and informative. Perfect mix for what i need. Gave us hope but yet set realistic expectations.
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Sue)
Puts patients at ease. Extremely friendly. Has all the answers. In high anxiety moment kept mood light.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Appointments always on time. Always get as soon as walk in and say good bye when you leave. Get excited for you when things workout and showed empathy when they didnt. Truly felt like they cared from the very first phone call to make the 1st appt.
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Didnt have insurance coverage for majority of stuff but clinic billed what they could under it. Gave payment plan to help for cash payment. Very flexible and understanding with cost. Paid for "package" for iui and ivf.
Describe Michelle Catenacci's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Doctor left decision to us. Shared risks and factors to multiple transfer. Due to history made recommendation but not overly pushy. Left option of 1 or 2 to us. Had more available but did not provide as option.
10
Doctor
Michelle Catenacci
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Gurnee
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
10
Age 29 - 31
3 IUI
1 IVF
Anovulation
Male Factor
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She took the time to understand my history and go over detailed results from testing of my past loss and all the tests I had done on myself and my partner. She is so knowledgable about all of this and I learned so much from her. When I saw her for bigger procedures she always remembered me. I felt I was in the best hands!
And a large staff meant they could always fit me in, but I never felt like a number....[The nurses at Advanced Fertility Center of Chicago] were amazing, spent a lot of time on the phone with me answering questions. I also loved being able to email with my nurse....The staff were all so patient to answer all questions and provide any support I needed. Dr C [Michelle Catenacci] sees so many women and always remembered my case specifically.
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
She took the time to understand my history and go over detailed results from testing of my past loss and all the tests I had done on myself and my partner. She is so knowledgable about all of this and I learned so much from her. When I saw her for bigger procedures she always remembered me. I felt I was in the best hands!
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
She is wonderful!
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
The staff were all so patient to answer all questions and provide any support I needed. Dr C sees so many women and always remembered my case specifically.
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
Every medicated cycle was closely monitored and customized along the way on Dr C's direction after reviewing ultrasound and bloodwork results. We did several cycles with clomid and IUI with no success, and decided to move onto IVF which had much higher chances. The next step was always my call, she never pressured me to get more aggressive with the treatment.
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Ashley)
They were amazing, spent a lot of time on the phone with me answering questions. I also loved being able to email with my nurse.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Several locations was great. And a large staff meant they could always fit me in, but I never felt like a number.
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Cash IUI cycles were around 1400 (?) incl all the monitoring required. They had seperate prices for those paying out of pocket. Also a risk-sharing package that included a few cycles guaranteeing a pregnancy or your money back
10
Doctor
Michelle Catenacci
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Gurnee
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2022, Successful
NPS
10
NPS
10
Age 33 - 38
3 IUI
1 IVF
PCOS
Unexplained
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Catenacci is a wonderful doctor that I highly recommend. She is very patient and trustworthy. She was always willing to answer all of my questions. We are forever grateful to her. She worked with us for about a year going at the pace that we felt most comfortable with. Eventually, we chose to do IVF with Dr. Catenacci and we are so thankful that we did because we now have a healthy 4 1/2 year old daughter and a healthy newborn son. I would definitely recommend this doctor.
[Advanced Fertility Center of Chicago] Strengths- Portal, Quick responses via email , Trustworthy, Clean, hours, most nurses friendly, always open even on lost holidays Weaknesses- Wait time, Sometimes felt rushed by nurses, Nurses overworked, hard to reach nurses on weekend because they don't answer phones even though they are open.
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Dr. Catenacci is a wonderful doctor that I highly recommend. She is very patient and trustworthy. She was always willing to answer all of my questions. We are forever grateful to her. She worked with us for about a year going at the pace that we felt most comfortable with. Eventually, we chose to do IVF with Dr. Catenacci and we are so thankful that we did because we now have a healthy 4 1/2 year old daughter and a healthy newborn son. I would definitely recommend this doctor.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Ask questions and try to stay positive
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Listened to me and answered all my questions. She seemed to care
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Strengths- Portal, Quick responses via email , Trustworthy, Clean, hours, most nurses friendly, always open even on lost holidays Weaknesses- Wait time, Sometimes felt rushed by nurses, Nurses overworked, hard to reach nurses on weekend because they don't answer phones even though they are open.
10
Doctor
Michelle Catenacci
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Gurnee
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

Successful
NPS
10
NPS
10
Uterine Fibroids
Unexplained
European
Income $50K - $99K
3rd of 4 Docs
4 IUI With Other Docs
4 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I went to see Catanacci between doctors. I was planning to continue with her when a desired doctor closer to where I lived switched over to my insurance so I moved forward with her. I thought Catanacci was outstanding and if it was not for the lengthy drive I would continue with her. ... She seemed as though she was my peer. ... The plan was: low dose HCG interchangeably with Menopur
They charged a $400 for a cancelled cycle on my part. I understood that going in. ... I thought it was a great and clean clinic. I would recommend to others. They were very attentive. ... Deena was amazing. She worked closely with me and my insurance agency to make sure that we had everything we needed. ... She [Dr. Catenacci] suggested 1 I believe [eSET}
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
I went to see Catanacci between doctors. I was planning to continue with her when a desired doctor closer to where I lived switched over to my insurance so I moved forward with her. I thought Catanacci was outstanding and if it was not for the lengthy drive I would continue with her.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
She is very familiar and personable. Make sure to tell her what you are comfortable with.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Catennaci was very amazing and had wonderful bedside manner. She seemed as though she was my peer.
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
The plan was: low dose HCG interchangeably with Menopur. It is what we typically use as the "LH" for your cycle. Menopur is LH and FSH together. with estrogen patches and Lupron
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee. (Assigned nurse: Deena)
Deena was amazing. She worked closely with me and my insurance agency to make sure that we had everything we needed.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
They charged a $400 for a cancelled cycle on my part. I understood that going in. I cannot think of anything additional. I thought it was a great and clean clinic. I would recommend to others. They were very attentive.
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
I think most was covered under insurance.
Describe Michelle Catenacci's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
She suggested 1 I believe
10
Doctor
Michelle Catenacci
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Gurnee
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
2
NPS
7
Age 38
1 Fertility Medications
Diminished Ovarian Reserve
European
Income $0 - $49K
Only Doc Seen
IUI With Other Docs
Donor Sperm
LGBTQ+
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
The treatment plan [from Dr. Michelle Catenacci] seems very cookie-cutter...She seems to be a very good doctor in terms of knowledge and skill. However, it does not seem like she listens to me, or is very aware of my medical history. It does not seem like my treatment plan is tailored to me...Be prepared to advocate for yourself...Clomid IUI...only do IVF procedures (egg retrieval, embryo transfer) at their Gurnee location, which isn't obvious right away, so keep that in mind if you're coming from Chicago.
excellent staff (nurses, billing, reception, ultrasound techs) [at Advanced Fertility Center of Chicago]. They only do IVF procedures (egg retrieval, embryo transfer) at their Gurnee location, which isn't obvious right away, so keep that in mind if you're coming from Chicago...The treatment plan seems very cookie-cutter, not customized to me...Be prepared to advocate for yourself...Most of the staff seems to be very knowledgeable, caring, and remembers me.
How was your experience with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
She seems to be a very good doctor in terms of knowledge and skill. However, it does not seem like she listens to me, or is very aware of my medical history. It does not seem like my treatment plan is tailored to me.
What's one piece of advice would you give a prospective patient of Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
Be prepared to advocate for yourself.
During treatment, were you treated like a number or a human with Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee?
The treatment plan seems very cookie-cutter, not customized to me.
Describe the protocols Michelle Catenacci used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee and their degree of success.
Clomid IUI
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
Most of the staff seems to be very knowledgeable, caring, and remembers me.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
They have a very high success rate, and excellent staff (nurses, billing, reception, ultrasound techs). They only do IVF procedures (egg retrieval, embryo transfer) at their Gurnee location, which isn't obvious right away, so keep that in mind if you're coming from Chicago.
Describe the costs associated with your care under Michelle Catenacci at Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee.
They have a lot of prices on their website, and costs quoted so far have been pretty close to what is online. For example, monitored Clomid IUI is $1250 (website currently says $1100).
2
Doctor
Michelle Catenacci
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
3 of 5
7
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic) - Gurnee
Chicago - Jefferson Park (closed)
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5

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