He [Dr. Mitch Rosen] was able to comprehensively assess our case & then fine tune our IVF protocol to produce results that we were not able to achieve until then. We went from feeling like we may very well not be able to conceive at all to having many healthy embryos now “in the bank” and will be attempting implantation for pregnancy soon. Dr. Rosen was very conscientious about answering all of our questions and also incorporated our own preferences and input. We are immensely grateful to Dr. Rosen and so very lucky to have been able to work with him. September 2020 UPDATE: Our fertility journey was very long and challenging, but Dr. Rosen guided us through and now we are pregnant!!! He and his clinical nurse manager Liz Gomes were extraordinary. They have been so smart, caring, patient, professional and supportive. We could not have been in better hands.
Be aware that while in-cycle, on weekends you might work with RE Fellows rather than directly with an Attending [at UCSF]...We also saw two Nurse Practitioners, Katrina and Stephanie, several times throughout the course of treatment. Both Katrina and Stephanie were fantastic. All of the nurses, techs and front desk staff at CRH (especially Maria!) have been really warm and kind. We have felt that they are genuinely rooting for us, which made all the difference while going through such an emotionally and physically taxing journey. We also worked with Annie, assistant to Dr. Rosen, at the beginning stages before starting our cycles. Annie was incredible. She was extremely organized, thorough, remarkable with follow through and had a great sense of humor throughout it all!
How was your experience with Mitch Rosen at UCSF?
We ended up going to several different fertility clinics in the Bay Area (we met with six different REs across five centers) as it was difficult to find a good match and our case turned out to be much more challenging than we expected. Without a doubt we can say that Dr. Rosen has been the best for us to work with and is a brilliant physician. While there are many exceptional centers & physicians offering IVF in the Bay Area, it is evident that Dr. Rosen is not only one of the most academically accomplished reproductive endocrinologists nationally but he is also an outstanding clinician. He was able to comprehensively assess our case & then fine tune our IVF protocol to produce results that we were not able to achieve until then. We went from feeling like we may very well not be able to conceive at all to having many healthy embryos now “in the bank” and will be attempting implantation for pregnancy soon. Dr. Rosen was very conscientious about answering all of our questions and also incorporated our own preferences and input. We are immensely grateful to Dr. Rosen and so very lucky to have been able to work with him. September 2020 UPDATE: Our fertility journey was very long and challenging, but Dr. Rosen guided us through and now we are pregnant!!! He and his clinical nurse manager Liz Gomes were extraordinary. They have been so smart, caring, patient, professional and supportive. We could not have been in better hands.
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
Be aware that while in-cycle, on weekends you might work with RE Fellows rather than directly with an Attending.
Describe your experience with your nurse at UCSF. (Assigned nurse: Liz Gomes)
Liz Gomes has been our nurse and main clinical point person while working with Dr. Rosen. Liz has been outstanding and is a true gem. It was a gift to work with her. She is caring, extremely knowledgeable, professional, ever patient and super warm. We also saw two Nurse Practitioners, Katrina and Stephanie, several times throughout the course of treatment. Both Katrina and Stephanie were fantastic. All of the nurses, techs and front desk staff at CRH (especially Maria!) have been really warm and kind. We have felt that they are genuinely rooting for us, which made all the difference while going through such an emotionally and physically taxing journey. We also worked with Annie, assistant to Dr. Rosen, at the beginning stages before starting our cycles. Annie was incredible. She was extremely organized, thorough, remarkable with follow through and had a great sense of humor throughout it all!
Describe your experience with UCSF.
UCSF is unique from all of private fertility centers in that it is a public university and therefore intentions and motivations are very different. We started our fertility treatment at a private fertility center in San Francisco thinking there were numerous advantages over UCSF. After several second opinions, we eventually ended up back at UCSF because of Dr. Mitchell Rosen. We were surprised and thankful to find out that UCSF was superior in many ways to the private (MUCH more expensive - we paid out of pocket for all treatment!) fertility clinics.
Describe the costs associated with your care under Mitch Rosen at UCSF.
[Dr. Mitch Rosen's] preference is eSET but given I had two failed ones, on my third transfer, doctor was ok putting in two...took the time to go through any questions my husband and I had. I would say though that you need to be prepared with questions and to advocate for yourself. He will not "handhold" you through the process so I can see where people may feel like a number. Do some of your own research and with that he will provide you with more information that you probably want/need.
She [nurse at UCSF] is on top of it! Extremely knowledgable, caring and accessible! UCSF is so lucky to have her!...Doctor's and UCSF preference is eSET but given I had two failed ones, on my third transfer, doctor was ok putting in two...Monitoring appointments are a well oiled machine. I was usually in and out within 15 minutes (bloodwork and ultrasound). I could always get in a time convenient for me...A full fresh cycle is around $16k, excluding medications. A frozen cycle is around $4k, excluding medications. My second and third retrievals were covered by insurance.
How was your experience with Mitch Rosen at UCSF?
Dr. Rosen is very direct and will tell provide you with pros/cons and options. He first tries to understand what your objectives are to provide better answers for you. If you are looking for someone warm and fuzzy, this may not be the right doctor for you, but if you are looking to achieve an outcome and care a little less about the bedside manner (not that it is bad at all), this is the doctor for you. He would keep us in our place when we tried to ask about a backup plan and would have us focus on Plan A only. Dr. Rosen is the best, if not one of the best at UCSF, and am so grateful to have had the opportunity to be his patient. I couldn't recommend him more and hope when we plan for a second child, he will still be there to guide us again through our journey.
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
Be prepared with questions and do some of your own research. Advocate for yourself if something is important to you.
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
Dr. Rosen took the time to go through any questions my husband and I had. I would say though that you need to be prepared with questions and to advocate for yourself. He will not "handhold" you through the process so I can see where people may feel like a number. Do some of your own research and with that he will provide you with more information that you probably want/need.
Describe the protocols Mitch Rosen used in your cycles at UCSF and their degree of success.
I did my first egg retrieval cycle with estrace priming and then gonal f/menopur. I was reacting quite well to the medication so my dosage changed quite a bit. Although I yielded a good number of eggs (I think around 26), only 2 made it through PGS testing. Had two single embryo transfers, using medicated cycle (given my periods are irregular). Both failed. Did an hysteroscopy and everything was fine. Did an ERA test and also came back normal. This was followed by a second egg retrieval cycle, primed with birth control so that the eggs would grow closer in size compared to the first cycle. Gonal f lower does and menopur. Went for 14 days vs 10 in first cycle. Worked well. Had 33 eggs of which 8 embryos were PGS normal. We did a third cycle insurance was helping to cover the 2nd and 3rd cycle and did the exact same protocol as second egg retrieval but had completely different results. 21 eggs of which only 2 PGS embryos resulted. I honestly think the difference in results was due to lifestyle (much more stressed during this cycle). So have 10 embryos banked. Given two failed FETs, transferred two embryos (one day 5 and one day 6 embryo) and success (at least for now)!
Describe your experience with your nurse at UCSF. (Assigned nurse: Liz Gomes)
Liz Gomes is the best nurse! She is on top of it! Extremely knowledgable, caring and accessible! UCSF is so lucky to have her!
Describe your experience with UCSF.
UCSF is a teaching hospital so you have to know that you will not see the same people during each visit. That being said, they seem to be well coordinated and any questions I had during a visit that wasn't with my primary team, was always answered well. The facility itself is nice and calm. I was living in NYC and went to another fertility clinic for IUI's and that was not calm at all and felt more like a sausage factory. I've heard some issues with billing at UCSF, but personally I haven't had any issues.
Describe your experience with your monitoring appointments at UCSF.
Monitoring appointments are a well oiled machine. I was usually in and out within 15 minutes (bloodwork and ultrasound). I could always get in a time convenient for me.
Describe the costs associated with your care under Mitch Rosen at UCSF.
I paid out of pocket my first cycle. A full fresh cycle is around $16k, excluding medications. A frozen cycle is around $4k, excluding medications. My second and third retrievals were covered by insurance.
Describe Mitch Rosen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
Doctor's and UCSF preference is eSET but given I had two failed ones, on my third transfer, doctor was ok putting in two.
I'm sure he's [Dr. Mitch Rosen] well educated and knows things in his field. But he seems way to busy for patient care. He is head of the lab at UCSF, and he's helping with some other new clinic out of the country, so patient care is not his priority. If you have a pretty straightforward case, you'll do well on a standard protocol. But I wouldn't expect him to turn over every stone to help you get pregnant
If you think this is a big clinic with a lot of established processes that will take care of your treatment, you're wrong. They [UCSF] do have a lot of processes, but they don't follow them a lot of times, or the process is super clunky. You will need to manage your own care, basically, stay on top of every appointment, every prescription, every test result. it's a lot of work (and you're still paying them a lot of money).
How was your experience with Mitch Rosen at UCSF?
I'm sure he's well educated and knows things in his field. But he seems way to busy for patient care. He is head of the lab at UCSF, and he's helping with some other new clinic out of the country, so patient care is not his priority.
If you have a pretty straightforward case, you'll do well on a standard protocol. But I wouldn't expect him to turn over every stone to help you get pregnant
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
Interactions with Dr Rosen:
I was put on a protocol that seems very common for women with diminished ovarian reserves (know of several people that are doing exactly the same).
There was little follow-up after each procedure, some none, sometimes a 5 min phone call. Little analysis on what went well and what went poorly in the cycle.
After several cycles and after they missed ovulation on one of my cycles, i escalated the situation big time, he got more attentive after that, but it still remains to be seen if that continues. Every time I ask what else could we be doing to improve my chances, his answer is "just keep doing what you're doing", i.e. he's not readily engaging in the conversation and just wants the phone call to be over with quickly. And given the low success rate so far and the cost, "keep doing what you're doing" is not a good advice.
His nurse, Liz Gomes, is fantastic
Describe the protocols Mitch Rosen used in your cycles at UCSF and their degree of success.
IUIs with clomid; full IVF with menopur and Gona, ganirelixl and trigger shot; mini-IVFs with gonal only, ganirelix and trigger shot
Describe your experience with your nurse at UCSF. (Assigned nurse: Liz Gomes)
Liz Gomes is great and one of the two reasons I'm still with UCSF (the second reason is cheap meds).
However, with the rest of nursing staff, you can have a hit or a miss. It's always a different person who does your appointments, different person who calls with you results and next steps etc.
And the clerical/ admin staff at UCSF is absolutely TERRIBLE and incompetent: they mess up a $5K payment, they mess up your medical records, they give you wrong information about COVID protocol, they don't respect your privacy, and few of them are just simply rude/ snappish to patients (they clearly just don't want to be there)
Describe your experience with UCSF.
Very poorly organized. If you think this is a big clinic with a lot of established processes that will take care of your treatment, you're wrong. They do have a lot of processes, but they don't follow them a lot of times, or the process is super clunky. You will need to manage your own care, basically, stay on top of every appointment, every prescription, every test result. it's a lot of work (and you're still paying them a lot of money).
The clerical/ admin staff at UCSF is absolutely TERRIBLE and incompetent: they mess up a $5K payment, they mess up your medical records, they give you wrong information about COVID protocol, they don't respect your privacy, they can't account for the sperm vials you had delivered to them, and few of them are just simply rude/ snappish to patients (they clearly just don't want to be there).
Add to that a buggy and badly laid out communication portal (even after 2 upgrades in the last 2 years, it's still rubbish), having to go through several switch operators on the phone, and no one ever picking up the phone in the admin side. The list goes on and on
Describe the costs associated with your care under Mitch Rosen at UCSF.
Self-pay cost, no insurance coverage:
- 2K for IUI
- 6K for mini-stim IVF with cryo preservation/ no transfer
- 15K for a full IVF with cryo/ no transfer
- 4K for frozen transfer
Describe Mitch Rosen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
They seem to be very strongly preferring singleton pregnancies. Every time I mention that twins are ok, he cringes.
What specific things went wrong at UCSF?
Failed to call in prescriptions to pharmacy
Lost paperwork
Lost appointments
Failed to call with results
Failed to order appropriate test
Failed to send your chart to another clinic
Lost results
Provided conflicting information
Failed to convey critical information
Lost or damaged samples
Describe the specific things that went wrong at UCSF.
Saw him [Dr. Mitch Rosen] once and all subsequent visits were with nurses and attending physicians...After my first cycle it was clear adjustments needed to be made, but I was told the next cycle would proceed exactly as before. It wasn't until after 2 cycles that a nurse called to get detailed feedback for her rounds with Dr Rosen and my treatment was adjusted for cycle 3...Switched to letrazole because Clomid caused thin uterine lining on cycle 1. Moving ultrasound up to day 9.
$2000 per cycle of IUI billed to my insurance. Breakdown not provided...Be aware that UCSF is a big hospital and doctors do not review results as frequently as they should...Needed to take care into my own hands, or else major mistakes would have been made: cycle 1 - was told no need to use OPKs, ended up using them anyway and found out I was ovulating naturally ahead of schedule, needed to move up insemination date. cycle 2 - unexpected business travel for husband meant we could miss our insemination window. Was told we can make last minute appointment in case timing worked out. Nurse did not realize / failed to tell me additional insurance approval was needed and was not requested for this cycle, ended up missing opportunity to do full IUI.
How was your experience with Mitch Rosen at UCSF?
After my first cycle it was clear adjustments needed to be made, but I was told the next cycle would proceed exactly as before. It wasn't until after 2 cycles that a nurse called to get detailed feedback for her rounds with Dr Rosen and my treatment was adjusted for cycle 3.
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
Be aware that UCSF is a big hospital and doctors do not review results as frequently as they should.
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
Saw him once and all subsequent visits were with nurses and attending physicians. My treatment was not adjusted until 2 cycles in.
Describe the protocols Mitch Rosen used in your cycles at UCSF and their degree of success.
IUI cycle 1: Clomid 50 mg for days 2-7, ultrasound on day 10, trigger shot on day 11, insemination planned for day 13 but moved up to day 12 because I observed LH surge on OPK test on day 11.
IUI cycle 2: same as cycle 1. Cancelled ultrasound & insemination because of timing conflict with husband's work travel, still took Clomid + timed intercourse.
IUI cycle 3 (in progress): Adjusted treatment based on result from cycle 1. Switched to letrazole because Clomid caused thin uterine lining on cycle 1. Moving ultrasound up to day 9.
Describe your experience with your nurse at UCSF. (Assigned nurse: Cathy)
Needed to take care into my own hands, or else major mistakes would have been made:
cycle 1 - was told no need to use OPKs, ended up using them anyway and found out I was ovulating naturally ahead of schedule, needed to move up insemination date.
cycle 2 - unexpected business travel for husband meant we could miss our insemination window. Was told we can make last minute appointment in case timing worked out. Nurse did not realize / failed to tell me additional insurance approval was needed and was not requested for this cycle, ended up missing opportunity to do full IUI.
Describe your experience with UCSF.
Seems to be experienced and reputable, but I was prepared to be very involved in my own care going into it based on reviews I read - and I was right to do so because staff and nurses made erros. Is probably cheaper than private clinics but don't know for sure.
Describe the costs associated with your care under Mitch Rosen at UCSF.
$2000 per cycle of IUI billed to my insurance. Breakdown not provided
What specific things went wrong at UCSF?
Failed to call in prescriptions to pharmacy
Provided conflicting information
Failed to convey critical information
Canceled a cycle due to clinic error
Describe the specific things that went wrong at UCSF.
Communication between billing team and nurse = nonexistant. Nurse was not aware of my insurance pre-approval requirements which resulted in cancelled cycle. Also had trouble sending prescriptions to my insurer's pharmacy and required intervention from my end.
I did appreciate his [Dr. Mitchell Rosen's] vast knowledge about infertility and he put a great plan in motion for me and far as my protocol. I was nervous when I found out he wasn’t able to perform my egg retrieval or transfer...be patient if you want to get on his schedule. He rarely has openings...We opted for a mini cycle and I was very pleased with the outcome. I responded well and after taking clomid for 5 days, a couple shots of ganarelix and I think one or 2 shots of gonal I was ready to trigger. It happened very quickly.
The finance dept [at UCSF] never answers the phone tho so expect a lot of emails going back and forth. Most team members are prompt with their email responses and call backs. They do close rather early though so you have to get your calls and emails in early. Sometimes I had to ask questions to my care coordinator more than once. They were short staffed at the time though so I tried to be patient. But when you’re spending so much money on such a personal journey you’re often anxious to get questions answered and the wait can feel like forever.
How was your experience with Mitch Rosen at UCSF?
Overall I had a good experience. Except for what I mentioned previously in that I allowed myself to be put in the “infertility box” and didn’t trust my gut instincts, and I know my body very well. I should have been more sure of myself and only transferred one embryo as I knew my body couldn’t handle a twin pregnancy. However, I did appreciate his vast knowledge about infertility and he put a great plan in motion for me and far as my protocol. I was nervous when I found out he wasn’t able to perform my egg retrieval or transfer. But the staff was top notch and I was very comfortable with everyone who helped me.
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
He’s one of the best, If not the best doctors at the clinic so be patient if you want to get on his schedule. He rarely has openings.
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
It’s not that I felt like a number but I felt like a statistic. I’ve always been very fertile but my tunes are tied. In This field the dr’s tend to go on statistics and research and I was talked in to transferring 2 embryos against my gut instinct to transfer just one. I was assured I’d likely only have one stick, if any. But both stuck and I was unable to carry 2 (that’s a long complicated story) and ended up having to terminate both.
Describe the protocols Mitch Rosen used in your cycles at UCSF and their degree of success.
We opted for a mini cycle and I was very pleased with the outcome. I responded well and after taking clomid for 5 days, a couple shots of ganarelix and I think one or 2 shots of gonal I was ready to trigger. It happened very quickly.
Describe your experience with your nurse at UCSF. (Assigned nurse: Cathy)
My nurse was extremely smart I just wish she’d taken a little more time to explain things. I always felt rushed.
Describe your experience with UCSF.
Overall they run a well oiled machine. The finance dept never answers the phone tho so expect a lot of emails going back and forth. Most team members are prompt with their email responses and call backs. They do close rather early though so you have to get your calls and emails in early. Sometimes I had to ask questions to my care coordinator more than once. They were short staffed at the time though so I tried to be patient. But when you’re spending so much money on such a personal journey you’re often anxious to get questions answered and the wait can feel like forever.
Describe the costs associated with your care under Mitch Rosen at UCSF.
All in we paid about $8,500. This included meds, anesthesia, appts, ultrasounds, etc.
Describe Mitch Rosen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
I shouldn’t comment bc I don’t have fertility issues, my tubes are tied and I’m super fertile.
Dr. Rosen is not necessarily the "warm and fuzzy" type. But neither are we, so he is the prefect match for us. He also took the time to connect with my husband to make him feel more comfortable about the process....Dr. Rosen was fantastic and kept it real and was straight forward with us, but also understood the human factor and concerns and anxieties we had going through the process. He used the right amount of humor, but also was always very clear about the process, what he expected, and how we were going to get there.
UCSF is top of the line. I love everything about it. I would say that if you want specialized care where you see your doctor every visit and are able to reach out to talk to him directly, this is not the place for you. During my stimming and follow up appts, I have seen tons of other docs and NPs. After each appt, they would review my hormone level and U/S with my doctor and then I would receive a call from the Nurse.
How was your experience with Mitch Rosen at UCSF?
Dr. Rosen is not necessarily the "warm and fuzzy" type. But neither are we, so he is the prefect match for us. He also took the time to connect with my husband to make him feel more comfortable about the process. After coming from a previous RE where I did not feel as comfortable, every single time I see or talk to Dr. Rosen I walk out of the clinic feeling more positive and hopeful than before. Even with setbacks out of any of our control. We really love Dr. Rosen.
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
Some people need a warmer demeanor. And I think setting up those expectations from the beginning would be helpful. For us, he is perfect. But he may not be a match for everyone. So laying out his personality/"bedside manner" type during introductions before going into treatment plan would be helpful for people to decide if he is the right doctor for the long haul.
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
Dr. Rosen was fantastic and kept it real and was straight forward with us, but also understood the human factor and concerns and anxieties we had going through the process. He used the right amount of humor, but also was always very clear about the process, what he expected, and how we were going to get there.
Describe the protocols Mitch Rosen used in your cycles at UCSF and their degree of success.
First cycle: estrogen priming, gonal F, menapur, started ganorelix around day 6, stimmed for 9 days, egg retrieval on day 11. Had done IUIs with that combination and it worked well, so he decided to try that.
Second cycle: about to start. Doing a random start time with no priming (due to there being a cyst that is delaying ovulation). Not sure yet what medications we will use to stim this cycle, but believe it will be around the same.
Describe your experience with your nurse at UCSF. (Assigned nurse: Cathy)
Cathy and the entire staff at UCSF is fantastic. They call every day that they say they will. They call around the same time and are very clear with their instructions on what the next steps are.
Describe your experience with UCSF.
UCSF is top of the line. I love everything about it. I would say that if you want specialized care where you see your doctor every visit and are able to reach out to talk to him directly, this is not the place for you. During my stimming and follow up appts, I have seen tons of other docs and NPs. After each appt, they would review my hormone level and U/S with my doctor and then I would receive a call from the Nurse. They were like clock work, but it was never Dr. Rosen. So if you want to see the same person every time, its not the place. I call this more of a "well oiled machine" (that is very big). I love UCSF though!
Describe the costs associated with your care under Mitch Rosen at UCSF.
One retrieval round for us, with insurance, was around $9100. We anticipating one more retrieval. And then we will also have to pay for transfer (around $4000). Other expenses were sent to my other provider.
Describe Mitch Rosen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
Dr. Rosen is very clear that if you do PGS testing, he will only transfer one back. He said that at the beginning and even when we (Husband and I) were toying with the idea of 2 after all of the delays. But he did not waiver and said only 1 an option. Which we actually were good with, and he had stayed consistent with that position, which I appreciated.
Dr Rosen is a funny, kind, and positive individual. That being said, he is also very honest to the extent that it may be interpreted as lack of compassion. Sometimes he may have seemed bored by some of our questions, but having gotten to know his personality and style, I can say that this is nothing more than his knowledge and experience coming through. (He doesn’t give false hopes and he knows what he knows.)
It’s a beautiful and state of the art clinic [UCSF] full of very kind and intelligent individuals. The hours are fabulous for working patients and the parking on site is also convenient. The center feels serene and somehow success-inspiring.... Absolutely everyone was top notch: on the ball, compassionate, gentle, extremely knowledgeable, and the epitome of flexible in terms of making things happen and accommodating circumstances as needed.
How was your experience with Mitch Rosen at UCSF?
Dr Rosen is a funny, kind, and positive individual. That being said, he is also very honest to the extent that it may be interpreted as lack of compassion. Sometimes he may have seemed bored by some of our questions, but having gotten to know his personality and style, I can say that this is nothing more than his knowledge and experience coming through. (He doesn’t give false hopes and he knows what he knows.)
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
Do not assume that he is cold, lacking in warm bedside manner, or disinterested in helping you achieve your dream. If anything, know that he wants to simply
cut through worthless talk so that he can help you achieve your goal sooner and with the most potential for a successful outcome.
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
Dr Rosen made me feel like a human because he prioritized my psychological well-being in light of excruciatingly painful miscarriages that led me to him in the first place. Always understanding and honest, Dr Rosen made sure that I felt in control of the process and that I did not feel hopeless even when results were less than ideal. His optimism is infectious and he is the one who kept my hopes up, even when other medical professionals and scientists encouraged me to give up.
Describe the protocols Mitch Rosen used in your cycles at UCSF and their degree of success.
Antagonist protocol, PGS all blast, freeze normals. 150mg
menopur, 300mg cetrotide and Gonal-f unknown amount (can’t remember) for first part of cycle. Sorry can’t remember details regarding exact calendar.
Describe your experience with your nurse at UCSF. (Assigned nurse: Elizabeth Gomes)
Absolutely everyone was top notch: on the ball, compassionate, gentle, extremely knowledgeable, and the epitome of flexible in terms of making things happen and accommodating circumstances as needed. Liz Gomes in particular is a miracle worker who goes far more than the extra mile for absolutely every one of her patients. There were days when Liz was the only human on earth who could keep me holding it together.
Describe your experience with UCSF.
It’s a beautiful and state of the art clinic full of very kind and intelligent individuals. The hours are fabulous for working patients and the parking on site is also convenient. The center feels serene and somehow success-inspiring.
Describe the costs associated with your care under Mitch Rosen at UCSF.
First cycle cOvered by insurance and only
Minimal copays for required rX.
Describe Mitch Rosen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
Dr. Rosen was straightforward but showed compassion. He is incredibly busy but made sure that he responded to me. Sometimes a nurse wouldn't get back to me and I would message him. He was always responsive and ensured I was heard. Also, when I suffered OHSS (Ovarian Hyperstimulation Syndrome) unexpectedly, he helped me make the appointment to drain the fluids free of charge. Working with Dr. Rosen made me feel cared for.
Liz [a nurse at UCSF] was very nurturing and caring! She was not always there, however, so I think that came off as lack of communication. Dr. Rosen was the constant there in terms of having a constant. Liz is a very sweet woman and patient. One nurse who drew my blood stands out as terrible. I may have been dehydrated and needed water. Instead, she jabbed the needle in my arm probably five times, hurting me incredibly. They need to ensure more training when it comes to this!
How was your experience with Mitch Rosen at UCSF?
Dr. Rosen was straightforward but showed compassion. He is incredibly busy but made sure that he responded to me. Sometimes a nurse wouldn't get back to me and I would message him. He was always responsive and ensured I was heard. Also, when I suffered OHSS (Ovarian Hyperstimulation Syndrome) unexpectedly, he helped me make the appointment to drain the fluids free of charge. Working with Dr. Rosen made me feel cared for.
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
I would say to communicate very directly and just follow up if you don't hear a response right away as he is a very busy person. He is more on the straightforward side than the "nurturing" side.
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
Dr. Rosen understood the "fragile" circumstances as I was delaying chemotherapy to be able to do IVF. He treated me and my husband well, answering questions patiently and even drawing out information to help us understand what we could expect.
Describe the protocols Mitch Rosen used in your cycles at UCSF and their degree of success.
I think my situation was quite standard, or at least standard for a cancer patient. He spelled out exactly what the timeline would be. The nurse, Liz Gomes, was the one who walked me and my husband through the injections and how to ensure best success. I went into UCSF every morning for those two weeks to get my blood tested. I underwent an ultrasound every other day. One thing that did get lost a bit in translation was during the last couple of days. I was unclear when exactly retrieval would be. Overall, the situation was a success!
Describe your experience with your nurse at UCSF. (Assigned nurse: Elizabeth "Liz" Gomes)
Liz was very nurturing and caring! She was not always there, however, so I think that came off as lack of communication. Dr. Rosen was the constant there in terms of having a constant. Liz is a very sweet woman and patient.
One nurse who drew my blood stands out as terrible. I may have been dehydrated and needed water. Instead, she jabbed the needle in my arm probably five times, hurting me incredibly. They need to ensure more training when it comes to this!
Describe your experience with UCSF.
STRENGTHS: good doctor experience, very caring nurse, has a nice way of making patients feel taken care of (maybe especially patients who are there because of cancer, etc.)
WEAKNESSES: In the previous answer I described the biggest weakness: the nurse who stabbed me what felt like a dozen times! Lack of caring, compassion, and understanding.
Another is one I outlined about communication. Some of the nurses are not there every day so that should be communicated. Patients will then be able to contact more than one nurse and ensure a response.
Describe the costs associated with your care under Mitch Rosen at UCSF.
Not quite sure, maybe $15,000-$20,000?
Describe Mitch Rosen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
He's not pushy at all and tries to start with the least invasive approach to help you...Dr. Rosen can be a little quirky. He's also director of the lab and can geek out over scientific methods, evidence, etc...Dr. Rosen knows what he is doing and I trust him. Our fertility process is still ongoing and has been extremely difficult, but Dr. Rosen has been very helpful along the way...he showed a lot of compassion during our initial consultation and made sure we felt like we were in good hands.
UCSF is a highly regarded and well-respected provider in the Bay Area...They are always well-organized and on top of things. As mentioned earlier, because UCSF is a teaching hospital, they only believe in evidence-based medicine. This isn't necessarily a con, except if you want to try "non-conventional methods" to boost your fertility/pregnancy experience, i.e. acupuncture, traditional chinese medicine, vitamins, etc. Again, it's based on your patient philosophy and what you're looking for in a provider.
How was your experience with Mitch Rosen at UCSF?
Dr. Rosen knows what he is doing and I trust him. Our fertility process is still ongoing and has been extremely difficult, but Dr. Rosen has been very helpful along the way. He's not pushy at all and tries to start with the least invasive approach to help you. I recently had a miscarriage (from natural conception) and it's taken a huge emotional toll on me. Instead of rushing me to IVF, Dr. Rosen recommended that I take a break, get back on my feet, and then call him to proceed with IVF. Part of me wants to rush into things, but part of me is secretly thanking him for telling me to pause and recover first.
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
Dr. Rosen can be a little quirky. He's also director of the lab and can geek out over scientific methods, evidence, etc.. If that's not your cup of tea, then you might want to look for another provider.
Also, keep in mind that as a teaching hospital, UCSF only practices evidence-based medicine. So some patients may perceive them as being too conservative or not risky enough (for example, they're not too enthusiastic about combining fertility treatments with eastern medicine). It depends on the type of provider you want.
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
Dr. Rosen is a good guy. I remember he showed a lot of compassion during our initial consultation and made sure we felt like we were in good hands. I walked away from our initial meeting with a great impression of UCSF.
Describe the protocols Mitch Rosen used in your cycles at UCSF and their degree of success.
We started with 3 rounds of IUI (first two with clomid, last with injectables). Dr. Rosen wanted us to start with the least invasive procedure first and see how it goes. I didn't react well to the clomid, so we upped the treatment to injectables during the 3rd round (which led to a much higher number of mature follicles). Sadly, the IUIs didn't work out.
For our future treatment plan, we will increase the amount of injectables (basically do IVF). If <3 follicles mature, then we will do IUI. If >3 follicles mature, we will do IVF. Please wish us luck.
Describe your experience with your nurse at UCSF. (Assigned nurse: Stephanie Jenniches)
I love Dr. Rosen's care team. Every one of them is well organized and compassionate. Annie Brunelli is the coordinator and can help you schedule appointments, place orders for lab tests, etc.. She always has a cheery voice on the other end of the phone.
I love everyone of the nurses on Dr. Rosen's care team - Stephanie Jenniches, Elizabeth Gomes, Katrina (don't know her last name!)...they are all wonderful. Liz sounds like your fertility best friend and is always friendly and warm. Both Stephanie and Katrina handled my miscarriage (and subsequent manual uterine aspiration procedure) extremely well. They were professional, showed empathy, and really cared about my health. They are all amazing.
Describe your experience with UCSF.
UCSF is a highly regarded and well-respected provider in the Bay Area. I haven't tried other fertility clinics, but from what I know, they also charge reasonable rates (if you can call fertility rates reasonable) compared to the other clinics. They are always well-organized and on top of things.
As mentioned earlier, because UCSF is a teaching hospital, they only believe in evidence-based medicine. This isn't necessarily a con, except if you want to try "non-conventional methods" to boost your fertility/pregnancy experience, i.e. acupuncture, traditional chinese medicine, vitamins, etc. Again, it's based on your patient philosophy and what you're looking for in a provider.
Describe Mitch Rosen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
No
What specific things went wrong at UCSF?
Failed to call in prescriptions to pharmacy
Failed to convey critical information
Describe the specific things that went wrong at UCSF.
We wanted to understand the cause of our miscarriage, so we sent our tissue in for genetic testing (based on UCSF's recommendation). The test results came back as inconclusive. I later found out this was a "common result" and wish someone had warned me prior to making this choice (the bill for genetic testing was $6,600 so it's an expensive choice!).
Failing to send my prescription orders to the pharmacy - this happened once. It wasn't a big deal and I was able to pick up my prescription in time so I wasn't upset about this.
Dr. Rosen has been very involved in our process. At times, it feels like it takes awhile to get a response to questions, but it's because the staff waits for his answer or because he personally calls us to respond...Up front, if you want a doctor who will literally hold your hand throughout the process, this isn't going to happen. If you want a candid and honest approach about your fertility chances and the process, then Dr. Rosen will do this... I think he does get uncomfortable if you cry, so be prepared.
It is a busy clinic [UCSF], so IUI's are often performed by a NP, unless you specifically request a doctor perform them. You are also not likely to have your doctor perform all your procedures, if at all...he hardest thing dealing with UCSF is communicating with the care team and your doctor. It's a busy clinic, so, you have to wait for someone to call you back if you wish to speak to a live person...They failed to provide the Day 1 fertilization report and had to chase them down the next day. They also keep trying to put me with NP's even though my chart says "attending only"
How was your experience with Mitch Rosen at UCSF?
Up front, if you want a doctor who will literally hold your hand throughout the process, this isn't going to happen. If you want a candid and honest approach about your fertility chances and the process, then Dr. Rosen will do this. While I personally understood conversations and meetings, I know my spouse would sometimes be confused or have questions later on. Admittedly, it is probably very different being the one who actually goes through all the procedures versus just having to hear it as the spouse. However, Dr. Rosen took the time to go back and walk through everything and the future steps to make sure we were all on the same page.
One frustrating thing, is that Dr. Rosen will not go into a whole of details if something doesn't succeed, as in, will you have to deal with X or Y. He will tell you that oftentimes, or at least in my case, there's too many variables to predict what course of action will be most effective or recommended.
There have been a few bumps in the road here and there, but we've managed to work through them.
Dr. Rosen does understand that ultimately, as the one going through both the physical and mental anxiety of the process, ultimately, you should do what feels best for you.
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
Don't expect a touchy-feely type doctor. Be ready for a matter of fact approach and demeanor. I think he does get uncomfortable if you cry, so be prepared. But I do think he does feel for his patients and does try his hardest to get you pregnant.
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
It was more of a number feeling when we were going through the IUI's. However, since we had an extremely long process to even get to that stage and given post-surgery complications, Dr. Rosen has been very involved in our process. At times, it feels like it takes awhile to get a response to questions, but it's because the staff waits for his answer or because he personally calls us to respond.
Describe the protocols Mitch Rosen used in your cycles at UCSF and their degree of success.
Since I have DOR, we were put onto the estrogen protocol. The first cycle I produced 7 follicles, which was good given my situation. Five eggs were mature and two fertilized but did not make it to blast. The second cycle was a bit random because it came on the heels of a hysteroscopy. I actually produced 11 follicles, but only 2 fertilized among the ones retrieved. He changed the protocol to a clomid flare, which produced the most follicles to date and most eggs retrieved. 15 eggs retrieved, 11 mature, and again, only 2 fertilized. It was very devastating. The last four were frozen at day 3. If we do another retrieval, there will be a change to the protocol to try and address the low fertilization rates.
Describe your experience with your nurse at UCSF. (Assigned nurse: Cathy)
The hardest thing dealing with UCSF is communicating with the care team and your doctor. It's a busy clinic, so, you have to wait for someone to call you back if you wish to speak to a live person. That being said, I feel that my nurse and Dr. Rosen's assistant does always try and make an attempt to get back to you that day, or at the latest, within a business day. But, I almost always get a respond that day (unless we're at the close of business).
Describe your experience with UCSF.
It is a busy clinic, so IUI's are often performed by a NP, unless you specifically request a doctor perform them. You are also not likely to have your doctor perform all your procedures, if at all. If you want a very personalized experience, you're probably best going to a smaller, private clinic.
Describe the costs associated with your care under Mitch Rosen at UCSF.
You get a discount if you self-pay your IVF cycles. Medicines are separate. If your insurance does not cover certain procedures you must pay OOP.
Describe Mitch Rosen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
No comment since we're not there yet.
What specific things went wrong at UCSF?
Failed to call with results
Describe the specific things that went wrong at UCSF.
They failed to provide the Day 1 fertilization report and had to chase them down the next day.
They also keep trying to put me with NP's even though my chart says "attending only"
In my experience Dr. Rosen acted not only as a doctor, but also as a partner fully invested in a successful outcome. In every interaction with him my husband and I had no doubt that he was as committed as we were to a positive outcome and shared in our stumbles and successes along the way. This was clear after changes to the protocol in the 3rd cycle didn't yield the response we were looking for - Dr. Rosen was as upset (or more) than I was... Dr. Rosen explained the options, trade-offs, odds, and gave us the space we needed to decide how to move forward. - He is on top of and driving the latest fertility research; it is clear he applies his wealth of knowledge when carefully considering how to customize the protocol and what is being learned from each cycle.
patients [at UCSF] are attended by different doctors and nurses once the protocol is defined by the patient & doctor...Liz Gomes, the nurse in Dr. Rosen's care team, was my key contact during the cycle. Liz is extremely caring and empathetic. She is super reliable with a fast response time and is very patient in answering even the most basic questions. Both Dr. Rosen and Liz were fully invested in our care...The UCSF team - from the front-desk staff to the nurses, doctors, embryologists (who I got to briefly meet during embryo transfer) - are truly world-class professionals who care about their patients. From the beginning we felt we were in the very best hands for fertility treatment.
How was your experience with Mitch Rosen at UCSF?
Dr. Mitchell Rosen is an exceptional fertility expert, in every way:
- Dr. Rosen has the rare combination of being scientific, straight-forward, direct and realistic about the fertility treatment process, options, and trade-offs while also being extremely caring and kind. His explanations are thorough and make complexity easy to understand.
I experienced this from our very first appointment with Dr. Rosen, when we learned our fertility challenges were due not only to male factor, but also female factor. Dr. Rosen explained the options, trade-offs, odds, and gave us the space we needed to decide how to move forward.
- He is on top of and driving the latest fertility research; it is clear he applies his wealth of knowledge when carefully considering how to customize the protocol and what is being learned from each cycle.
We did 4 cycles for embryo freezing and fresh embryo transfer: Dr. Rosen customized each cycle considering how my body responded to previous cycles and what was the latest research. Despite my low follicle count (4 at baseline scan as opposed to 20+), his relentless analytical mindset led to a 4th cycle which yielded 15+ day 3 embryos and 6 blastocysts at day 5 (previous cycles had yielded 3, 5, and 3 embryos at day 3).
- Fertility treatment can be long and draining. In my experience Dr. Rosen acted not only as a doctor, but also as a partner fully invested in a successful outcome. In every interaction with him my husband and I had no doubt that he was as committed as we were to a positive outcome and shared in our stumbles and successes along the way.
This was clear after changes to the protocol in the 3rd cycle didn't yield the response we were looking for - Dr. Rosen was as upset (or more) than I was. He also geeked out with my husband over probability theory to help us decide how many embryos to freeze and was fully empathetic in my first cycle, hugging and telling me it was ok to be "greedy" and want all my few follicles to mature despite the low count and size distribution during the cycle.
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
Fertility treatment can be long and draining. In my experience Dr. Rosen acted not only as a doctor, but also as a partner fully invested in a successful outcome. In every interaction with him my husband and I had no doubt that he was as committed as we were to a positive outcome and shared in our stumbles and successes along the way.
This was clear after changes to the protocol in the 3rd cycle didn't yield the response we were looking for - Dr. Rosen was as upset (or more) than I was. He also geeked out with my husband over probability theory to help us decide how many embryos to freeze and was fully empathetic in my first cycle, hugging and telling me it was ok to be "greedy" and want all my few follicles to mature despite the low count and size distribution during the cycle.
Describe the protocols Mitch Rosen used in your cycles at UCSF and their degree of success.
1st cycle: "standard" protocol for patient with diminished ovarian reserve - estrogen during first month followed by injections of Folistim (300), Menopour (150), Ganorelix. Goal: learn how my ovaries would react to the treatment, with expectation of 0-1 day 3 frozen embryo. Results: 3 day 3 frozen embryos.
2nd cycle: If I remember correctly, same protocol was followed, with adjustment on timing of egg retrieval. 5 day 3 frozen embryos.
3rd cycle: addition of growth hormone. Results: 3 day 3 frozen embryos.
4th (final) cycle: removal of growth hormone, double dose of estrogen, egg retrieval 38 hours after trigger shot (as opposed to 36). Result: double number of eggs, most mature, 14 day 3 embryos, 6 day 5 embryos, 2 embryos transferred, 1 healthy baby.
Describe your experience with your nurse at UCSF. (Assigned nurse: Liz Gomes)
Liz Gomes, the nurse in Dr. Rosen's care team, was my key contact during the cycle. Liz is extremely caring and empathetic. She is super reliable with a fast response time and is very patient in answering even the most basic questions. Both Dr. Rosen and Liz were fully invested in our care.
Describe your experience with UCSF.
The UCSF team - from the front-desk staff to the nurses, doctors, embryologists (who I got to briefly meet during embryo transfer) - are truly world-class professionals who care about their patients. From the beginning we felt we were in the very best hands for fertility treatment.
This is important because throughout the treatment (e.g., ultrasounds, egg retrieval, etc), patients are attended by different doctors and nurses once the protocol is defined by the patient & doctor.
It can take a while to get an appointment with Dr. Rosen, and the billing process can be complex - but it is fully worth it!
I'm not exaggerating when I say there is literally no doctor better or more qualified than Dr. Rosen...It has been quite a long road for me and my husband, with PCOS, low sperm count, multiple IUIs, and a couple IVF cycles - but Dr. Rosen never lost hope and was always so encouraging that we would find the perfect protocol for me. He was so thorough at every appointment, explaining everything in detail, explaining what he was changing and why that would effect the outcome of the cycle.
I was 100% out of pocket, so each IVF was just under $20k... that includes medications, ICSI, embryo freezing, etc...Liz [a nurse at UCSF fertility] is an all around amazing nurse and person - she was my angel throughout this process. I'm sure I drove her nuts with questions and emails, but she never showed it. She was extremely responsive, always compassionate and caring, and my biggest cheerleader.
How was your experience with Mitch Rosen at UCSF?
I'm not exaggerating when I say there is literally no doctor better or more qualified than Dr. Rosen. From my initial consult with him until the very last pregnancy ultrasound, he has been positive, kind, caring, and confident that I would get pregnant.
It has been quite a long road for me and my husband, with PCOS, low sperm count, multiple IUIs, and a couple IVF cycles - but Dr. Rosen never lost hope and was always so encouraging that we would find the perfect protocol for me. He was so thorough at every appointment, explaining everything in detail, explaining what he was changing and why that would effect the outcome of the cycle.
Not only is he an extremely intelligent and highly skilled doctor - he's also a genuinely kind and down to earth person, always bringing humor, kindness, and compassion to every appointment. I know that Dr. Rosen has hundreds of patients, but he has a way of making you feel like you are his only patient - the most important one. He remembers my history without looking at a chart, and is all around just a great person and amazing doctor.
I literally could not have gotten through the last couple of years without the help of my amazing doctor, Dr. Rosen... He wasn't only concerned about success rates (like other clinics who turned me away), he was worried about me, my well being, and helping make my dreams come true... and he did as I am now almost in my second trimester with my first baby. I can't wait to go back for him for baby #2.
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
Dr. Rosen treated me like he was his only patient - even though I know he has hundreds. He would remember my history without looking at my chart, even remembering specifics of prior treatments etc.
Describe your experience with your nurse at UCSF. (Assigned nurse: Liz Gomes)
Liz is an all around amazing nurse and person - she was my angel throughout this process. I'm sure I drove her nuts with questions and emails, but she never showed it. She was extremely responsive, always compassionate and caring, and my biggest cheerleader.
Describe your experience with UCSF.
The new clinic on Illinois street is beautiful - extremely modern, clean, and high tech. You are definitely getting your moneys worth. The clinic staff are all so sweet, I had an all around great experience.
Describe the costs associated with your care under Mitch Rosen at UCSF.
I was 100% out of pocket, so each IVF was just under $20k... that includes medications, ICSI, embryo freezing, etc.
Dr Rosen and his Team [at UCSF] are bar none the best fertility team you can ever work with. They are very professional. They are with you each and every step of the way Dr Rosen and his staff are very accommodating and they are prompt when returning your phone call as well as they will make you feel comfortable and Dr Rosen and his staff are straight forward they don't waste time and they make sure before you leave they you understand everything step by step. They are great and they take pride of everything they do and make time for each and every patient and the care and will never leave you confused. Dr Rosen and his staff are top notch you will not regret it if you ch
Dr Rosen and his Team [at UCSF] are bar none the best fertility team you can ever work with. They are very professional. They are with you each and every step of the way Dr Rosen and his staff are very accommodating and they are prompt when returning your phone call as well as they will make you feel comfortable and Dr Rosen and his staff are straight forward they don't waste time and they make sure before you leave they you understand everything step by step. They are great and they take pride of everything they do and make time for each and every patient and the care and will never leave you confused. Dr Rosen and his staff are top notch you will not regret it if you ch
How was your experience with Mitch Rosen at UCSF?
DR. ROSEN and his TEAM at UCSF REPRODUCTIVE CENTER 499 Illinois st San Francisco ca Dr Rosen and his Team are bar none the best fertility team you can ever work with. They are very professional. They are with you each and every step of the way Dr Rosen and his staff are very accommodating and they are prompt when returning your phone call as well as they will make you feel comfortable and Dr Rosen and his staff are straight forward they don't waste time and they make sure before you leave they you understand everything step by step. They are great and they take pride of everything they do and make time for each and every patient and the care and will never leave you confused. Dr Rosen and his staff are top notch you will not regret it if you chose Dr Rosen I have recommended my friends and family who are doing ivf and looking for a fertility specialist and I recommended Dr Rosen and his Staff and they are pretty excited and happy. And I wouldn't go to anyone else for fertility or recommend anyone but Dr Rosen and his Team. Dr Rosen did my embryo transfer the first time and I'm pregnant....
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
Just talk to him and he will listen and he will alway be up front with u about everything
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
He made sure that I understood everything and without any hesitation he agreed to perform surgery to become a mom and it's what I wanted and he made that happen.
Describe the protocols Mitch Rosen used in your cycles at UCSF and their degree of success.
Progesterone, estradiol, leuprolide
Describe your experience with your nurse at UCSF. (Assigned nurse: Elizabeth Gomes )
She communicates with u and support u all the way
Describe your experience with UCSF.
The clinic they are all professional and very accommodating and they pay attention to your needs
Describe the costs associated with your care under Mitch Rosen at UCSF.
Dr. Rosen is a sensitive doctor and you can tell he's good at it but it sometimes felt like he was desensitized and my case was not dissimilar to the next. You might want to also be sure what choices and options you want to go down before you see him, if possible.
Billing and paperwork is a nightmare there [at UCSF Fertility]. I sent my medical history over 3 times and they never got it. You can't get a hold of the billing department to get any questions answered.
How was your experience with Mitch Rosen at UCSF?
Appointment were timely, although the front desk is a bit scattered. But once you got in to see dr Rosen, at least the first time I met with him, I had a good feeling about him. He had a six sense but I also felt that he was 10 steps ahead of me. For instance, I got an hsg test done and the results sent over. It took some time to even get a call with dr Rosen and for about 5 min to discuss it. He instantly dismissed the fact that it said I may have one blocked tube. I asked if he saw the scans and he said he doesn't look at them anymore and can tell by reading the results. He didn't think I had a blocked tube and I guess he was right because I'm expecting.
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
Be proactive with your questions and on the procedures. Follow up constantly and when taking to dr Rosen, take notes. You might want to also be sure what choices and options you want to go down before you see him, if possible.
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
Dr. Rosen knew my name but I have only talked to him 3 times. I have never met my nurse but have had several calls with her. I mostly email with the admin. They seems scattered and disorganized and I often have to follow up with them to get results. Dr. Rosen is a sensitive doctor and you can tell he's good at it but it sometimes felt like he was desensitized and my case was not dissimilar to the next.
Describe your experience with your nurse at UCSF. (Assigned nurse: Liz)
It felt like she was going through the motions and just talking to another patient. It felt rushed all the time and confused.
What specific things went wrong at UCSF?
Lost paperwork
Provided conflicting information
Describe the specific things that went wrong at UCSF.
Billing and paperwork is a nightmare there. I sent my medical history over 3 times and they never got it. You can't get a hold of the billing department to get any questions answered.
Dr. Rosen tailored the treatment to ensure I get maximum mature eggs and I do not have adverse post retrieval symptoms such as PCOS. I was monitored almost on a daily basis for follicle growth and estrogen levels to ensure I am safe and healthy at the end of the treatment...he focused on my medical history rather than trying to promote UCSF. Throughout the treatment he and his team made sure that I am feeling alright and safe
UCSF Fertility wing is very organized. Billing is transparent, staff are friendly and responsive. I never had to wait additional time for my appointments. Scheduling, appointments, results, feedback worked like clockwork through out the cycle. Help was always available because of larger team...She [our nurse] is very compassionate and always responded to my messages in a timely manner
How was your experience with Mitch Rosen at UCSF?
Dr. Rosen is very experienced and made sure I am ok. I had a lot of follicles and my estrogen levels were raising rapidly due to IVF injections. Dr. Rosen tailored the treatment to ensure I get maximum mature eggs and I do not have adverse post retrieval symptoms such as PCOS. I was monitored almost on a daily basis for follicle growth and estrogen levels to ensure I am safe and healthy at the end of the treatment. I had 2 egg retrievals and did not have any side effects post retrievals
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
Make sure you let Dr. Rosen know about your health history
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
When we reached out to Dr. Rosen for IVF, he focused on my medical history rather than trying to promote UCSF. Throughout the treatment he and his team made sure that I am feeling alright and safe
Describe your experience with your nurse at UCSF. (Assigned nurse: Liz Gomes)
Liz Gomes is the best. She is always there for me. I paid for both the IVF cycles out of pocket. Liz guided me on how to get best price for medications. She is very compassionate and always responded to my messages in a timely manner.
You can always count on Liz if you need any help during IVF cycle
Describe your experience with UCSF.
UCSF Fertility wing is very organized. Billing is transparent, staff are friendly and responsive. I never had to wait additional time for my appointments. Scheduling, appointments, results, feedback worked like clockwork through out the cycle. Help was always available because of larger team.
Dr Rosen was much more thorough and thoughtful in reviewing my history before our first meeting. I felt like he actually had a sense of my various cycles and created a plan based on that history.
My main complaint was the way his care team is organized at the UCSF practice. Again, no one person took the lead on managing my case and that led to a critical error in the end--an error which should never happen to anyone.
How was your experience with Mitch Rosen at UCSF?
Dr Rosen was much more thorough and thoughtful in reviewing my history before our first meeting. I felt like he actually had a sense of my various cycles and created a plan based on that history (whereas with Dr Cedars, she seemed to just come up with stuff on the fly). I was pretty happy with him as a doctor. My main complaint was the way his care team is organized at the UCSF practice. Again, no one person took the lead on managing my case and that led to a critical error in the end--an error which should never happen to anyone.
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
You as the patient still really need to take responsibility for managing your case. The UCSF team is there to support you but they are not likely to be as dilligent as you would be. So you need to stay on top of your own course of treatment, schedule, timing of tests, prescriptions, etc etc. It's a pain but will likely lead to be a better outcome and fewer mistakes. Trust your gut!
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
Dr Rosen was very personable and I can honestly say that I wouldn't mind hanging out with him outside of the clinic. He was particularly a refreshing change after a year with Dr Cedars, whom I didn't really connect with on a human level.
Describe your experience with the nursing staff at UCSF.
Annie is great. Other person (forget her name) not as good. Still, you really have to harrass them sometimes to get much attention from them which is super annoying.
Dr. Rosen is very honest and straightforward, explained the numbers without sugar coating. He spent a while working with my husband about a decreased sperm count and he was very up on the literature about all aspects of our care...Dr. Rosen was pretty busy but he has a very helpful support team who really kept an eye on my needs and kept me informed every step of the way...[Nurse] Elizabeth kept us updated at every step of the way and spend a great deal of time explaining things and giving advice.
Dr. Rosen was pretty busy but he has a very helpful support team [at UCSF] who really kept an eye on my needs and kept me informed every step of the way...I felt that the clinic was very well organized and efficient and that the pricing was very fair, especially considering the high level of care. The clinic itself is a lovely facility and I felt very well taken care of. [Nurse[]Elizabeth kept us updated at every step of the way and spend a great deal of time explaining things and giving advice.
How was your experience with Mitch Rosen at UCSF?
Dr. Rosen is very honest and straightforward, explained the numbers without sugar coating. He spent a while working with my husband about a decreased sperm count and he was very up on the literature about all aspects of our care
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
I think Dr. Rosen is a very good doctor and I would highly recommend him.
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
Dr. Rosen was pretty busy but he has a very helpful support team who really kept an eye on my needs and kept me informed every step of the way
Describe the protocols Mitch Rosen used in your cycles at UCSF and their degree of success.
We used frozen donor eggs, and we did a single 5 day embryo transfer. I used vivelle patch and IM Progesterone in oil injections every other day, which was painful, but I think it helped keep the levels more even.
Describe your experience with your nurse at UCSF. (Assigned nurse: Elizabeth Gomes)
Elizabeth kept us updated at every step of the way and spend a great deal of time explaining things and giving advice.
Describe your experience with UCSF.
I felt that the clinic was very well organized and efficient and that the pricing was very fair, especially considering the high level of care. The clinic itself is a lovely facility and I felt very well taken care of.
Describe the costs associated with your care under Mitch Rosen at UCSF.
Dr. Rosen made us feel comfortable and confident in our decision to go to UCSF. I felt like we had enough access to him to ask questions and enough time with him to get answers that we could understand...Dr. Rosen was great. He took time to explain what was happening and to listen to and answer all questions. He was professional, down to earth, and we felt confident that we were in good hands...Trust that the process will unfold and that you are in capable hands of a Dr. that cares about the outcome and the patient's well being.
We were very comfortable at UCSF. The entire staff from check-in, nursing, Dr's, etc. were friendly and easy to work with. I am not sure there were any weaknesses for us. We had a very positive experience (even with billing / financial questions)...Dr. Rosen made us feel comfortable and confident in our decision to go to UCSF. I felt like we had enough access to him to ask questions and enough time with him to get answers that we could understand...Dr. Rosen was great. He took time to explain what was happening and to listen to and answer all questions. He was professional, down to earth, and we felt confident that we were in good hands.
How was your experience with Mitch Rosen at UCSF?
Dr. Rosen made us feel comfortable and confident in our decision to go to UCSF.
I felt like we had enough access to him to ask questions and enough time with him to get answers that we could understand.
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
Trust that the process will unfold and that you are in capable hands of a Dr. that cares about the outcome and the patient's well being.
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
Dr. Rosen was great. He took time to explain what was happening and to listen to and answer all questions. He was professional, down to earth, and we felt confident that we were in good hands.
Describe your experience with UCSF.
We were very comfortable at UCSF. The entire staff from check-in, nursing, Dr's, etc. were friendly and easy to work with.
I am not sure there were any weaknesses for us. We had a very positive experience (even with billing / financial questions).
We only saw him once, we were working with the duty doctors, but he was nice, confident, and calm... You may not see him very often, depending on if he's on duty when you go in for ultrasounds and what not, but everyone at the clinic is awesome.
Although, we've only seen Dr. Rosen once, the doctor's on duty for our appointment were great. The nurses and front desk people were all wonderful. Special shout out to our nurse who acted as a spirit guide, calling us with results, telling us next steps, etc.
How was your experience with Mitch Rosen at UCSF?
We only saw him once, we were working with the duty doctors, but he was nice, confident, and calm.
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
You may not see him very often, depending on if he's on duty when you go in for ultrasounds and what not, but everyone at the clinic is awesome.
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
We had a number of appointments, and we felt they were attentive. Although, we've only seen Dr. Rosen once, the doctor's on duty for our appointment were great. The nurses and front desk people were all wonderful. Special shout out to our nurse who acted as a spirit guide, calling us with results, telling us next steps, etc.
Describe the protocols Mitch Rosen used in your cycles at UCSF and their degree of success.
Birth control to make sure we knew which day to start the cycle, nightly injections for 2 weeks, a few medications, egg retrieval, ICSI, and then putting the embryo back.
Describe your experience with your nurse at UCSF.
Just attentive, understanding, funny, a good team.
Describe the costs associated with your care under Mitch Rosen at UCSF.
Roughly 11K for the procedure and 2k for the medication.
Mitch [Rosen] is an excellent doctor, caring and clinical...honest and ethical about the situation. He did not try to sell us procedures that were unlikely to be effective....Mitch recommended that he look inside my uterus. He found a "false wall" of tissue that could have been a cause, because if the embryo tried to attach, it wouldn't get enough blood. That was a good hunch, and was important for going further to IVF and Ovum Donation IVF.
UCSF and Mitch Rosen were warmly welcoming, knew us and our case well....Most doctor's fees were covered by insurance. The one shock was the hormone injection system (pen) the clinic used was twice as expensive with insurance as expensive as mixable one without insurance.
How was your experience with Mitch Rosen at UCSF?
Mitch is an excellent doctor, caring and clinical...honest and ethical about the situation. He did not try to sell us procedures that were unlikely to be effective.
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
Be honest with yourself, and give everything you can to succeed.
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
UCSF and Mitch Rosen were warmly welcoming, knew us and our case well. He thought thru everything I had tried and the data he saw, made recommendations for treatment that made sense to us, and helped us along our path to parenthood, even though we did not get pregnant under his care.
Describe the protocols Mitch Rosen used in your cycles at UCSF and their degree of success.
I don't recall the detail of the protocols. We had high egg counts on stimulated cycles, and concerns about multiples, but no actual pregnancies resulted. Mitch recommended that he look inside my uterus. He found a "false wall" of tissue that could have been a cause, because if the embryo tried to attach, it wouldn't get enough blood. That was a good hunch, and was important for going further to IVF and Ovum Donation IVF.
Describe the costs associated with your care under Mitch Rosen at UCSF.
Most doctor's fees were covered by insurance. The one shock was the hormone injection system (pen) the clinic used was twice as expensive with insurance as expensive as mixable one without insurance
He doesn't have the best bedside manner in the world, but it's certainly good enough and does a fantastic job of explaining the process, the risks, and expectation setting. He was honest, nice enough, very open, optimistic, great nursing staff.
Amazing nurse support. Felt like they were my friends.
How was your experience with Mitch Rosen at UCSF?
He was honest, nice enough, very open, optimistic, great nursing staff.
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
He doesn't have the best bedside manner in the world, but it's certainly good enough and does a fantastic job of explaining the process, the risks, and expectation setting.
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
Amazing nurse support. Felt like they were my friends.
Dr. Rosen spent 1+ hours with us at the initial appointment understanding everything. Very clearly explained all my hormone levels. Great doctor. Doesn't seem to care about multiples, however!
Loved the [UCSF] personal nurse who was my point of contact after my initial consult. Wonderful over the phone. Never met in person.
How was your experience with Mitch Rosen at UCSF?
Spent 1+ hours with us at the initial appointment understanding everything. Very clearly explained all my hormone levels. Prescribed Clomid and when we asked about the possibility of multiples he said "I'm not worried about multiples"
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
Great doctor. Doesn't seem to care about multiples, however!
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
Loved the personal nurse who was my point of contact after my initial consult.
Describe your experience with your nurse at UCSF. (Assigned nurse: Olga)
Wonderful over the phone. Never met in person. Very warm.
I really liked the way he [Dr. Mitch Rosen] talked to me about my plans and made sure it was considered in overall treatment. His style worked with my communication style...The only downside is after initial plan was set I never saw Dr. Rosen again and it would have been helpful to speak to him directly. Everything was done in a matter of weeks and the doctor who performed the retrieval was also very nice...it took place over three weeks or so.
They [nurses at UCSF] were extraordinarily well organized. I thought they were pleasant and easy to deal with and I had a lot of questions and went back and forth over whether to freeze...It's far from the city which was annoying to get to. However it was extremely efficient and I never waited for more than five minutes and also a pleasant environment. It's a very well oiled machine there...The only downside is after initial plan was set I never saw Dr. Rosen again and it would have been helpful to speak to him directly. Everything was done in a matter of weeks and the doctor who performed the retrieval was also very nice.
How was your experience with Mitch Rosen at UCSF?
I thought the clinic especially the nurses were incredible. The only downside is after initial plan was set I never saw Dr. Rosen again and it would have been helpful to speak to him directly. Everything was done in a matter of weeks and the doctor who performed the retrieval was also very nice.
What's one piece of advice would you give a prospective patient of Mitch Rosen at UCSF?
Go in with questions and prepared to freeze.
During treatment, were you treated like a number or a human with Mitch Rosen at UCSF?
I really liked the way he talked to me about my plans and made sure it was considered in overall treatment. His style worked with my communication style.
Describe the protocols Mitch Rosen used in your cycles at UCSF and their degree of success.
I don't recall much . except that it took place over three weeks or so.
Describe your experience with your nurse at UCSF. (Assigned nurse: Liz Gomes)
They were extraordinarily well organized. I thought they were pleasant and easy to deal with and I had a lot of questions and went back and forth over whether to freeze.
Describe your experience with UCSF.
It's far from the city which was annoying to get to. However it was extremely efficient and I never waited for more than five minutes and also a pleasant environment. It's a very well oiled machine there.
Describe the costs associated with your care under Mitch Rosen at UCSF.
$12000 - 10k for procedure plus meds and labs
Describe Mitch Rosen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.