Rated 9
Strongly recommend: 100%9
100% strongly recommend
1 review
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4
4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
9
Excellent
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Albany Medical College
Residency
Beth Israel Medical Center
Fellowship
Massachusetts General Hospital
Nanette Santoro works in 1 office at

Shady Grove Fertility Colorado
Rated 9.6
Strongly recommend: 87%Neutral: 13%9.6

Explore Clinic
Denver
8200 E. Belleview Ave., Suite 615-E
Denver, CO 80111
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
9
NPS
10
Age 33
1 IUI
Recurrent Pregnancy Loss
Ashkenazi Jewish
Latinx
Income $50K - $99K
2nd of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Santoro...actually took the time to read through all my pregnancy losses, give her honest opinion and suggestions, and most importantly do all of that with a great deal of empathy and compassion...suggested IVF PGT, which I was hesitant to jump to for a variety of reasons, so we started with IUI per my request
Strengths [of Shady Grove Fertility Colorado]: personalized, compassionate care that integrates research and flexible care plans...surgery center is really good too...felt very much at ease despite my fear of anesthesia. Weaknesses: difficult to get the first visit without waiting many months, but it's worth it.
How was your experience with Nanette Santoro at Shady Grove Fertility Colorado?
I have an the unfortunate and rare issue of recurrent pregnancy loss. Before I started treatment with Dr. Santoro, I had been through three OB's, 1 other fertility clinic where I was mostly forgotten in the sea of patients, and 6 miscarriages. The one thing that concerns me with my problem is the hesitancy of doctors to work with it. I didn't feel this way once I started working with Dr. Santoro, she actually took the time to read through all my pregnancy losses, give her honest opinion and suggestions, and most importantly do all of that with a great deal of empathy and compassion. She wasn't just rolling me through a standard protocol like previous doctors. She takes the time to analyze and be open to my concerns and limit the amount of pain I might experience along the way. Even though my issue makes it hard to have success, our first treatment with Dr. Santoro still yielded better results than all my previous pregnancies, and I was able to make it much further. I look forward to continuing treatment and am remaining hopeful and satisfied with my care.
What's one piece of advice would you give a prospective patient of Nanette Santoro at Shady Grove Fertility Colorado?
Be thorough in your history
During treatment, were you treated like a number or a human with Nanette Santoro at Shady Grove Fertility Colorado?
Dr. Santoro is the first doctor to actually read my history. Everyone else I worked with gleaned and assumed, and it was very frustrating. I actually feel at ease with Dr. Santoro because I can tell that she is not only very knowledgeable, but also compassionate. She was very cognizant that my history was difficult and I appreciate that she really took the time to review every aspect of my RPL issue.
Describe the protocols Nanette Santoro used in your cycles at Shady Grove Fertility Colorado and their degree of success.
Dr. Santoro suggested IVF PGT, which I was hesitant to jump to for a variety of reasons, so we started with IUI per my request. She explained all the risks and benefits and listened to my concerns. I was out on PIO, Lovenox for RPL, and baby aspirin. Result: I made it further this pregnancy, but miscarried, but with better growth rate than past times.
Describe your experience with your nurse at Shady Grove Fertility Colorado. (Assigned nurse: Kelsey)
The nursing staff, the staff that drew blood regularly, and the ultrasound techs were all amazing
Describe your experience with Shady Grove Fertility Colorado.
Strengths: personalized, compassionate care that integrates research and flexible care plans. The surgery center is really good too and I felt very much at ease despite my fear of anesthesia. Weaknesses: difficult to get the first visit without waiting many months, but it's worth it.
9
Doctor
Nanette Santoro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Colorado
Denver
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5