Rated 8.9
Strongly recommend: 75%Neutral: 25%8.9
75% strongly recommend
6 reviews
Humanity
9.8
9.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.8
8.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8
8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Rochester

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Nia Middleton works at

Tripler Army Medical Center
Rated 8.3
Strongly recommend: 53%Neutral: 39%Don't recommend: 8%8.3

Explore Clinic
Honolulu
1 Jarrett White Rd
Honolulu, HI 96859

6 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
9
NPS
7
Age 25 - 26
1 IUI
1 IVF
Endometriosis
Recurrent Pregnancy Loss
Unexplained
European
East Asian
Income $0 - $49K
4th of 4 Docs
3 IUI With Other Docs
Strongly Recommends
Neutral
Unsuccessful
Doctor Middleton never rushes with you, she takes the time to bring you to her office to answer and questions or concerns and seems like she genuinely cares about what you want...She is willing to be flexible with you schedule wise, she is honest without being rude, and always makes time to answer your questions...I was put on birth control, then took anti biotics before my retrieval at my retrieveal, the procedure was quick and painless. I then went home took more aintbiotics, waited on my period so i could start birth control again for a frozen transfer. Once it was transfer time i was on progesterone injections, estrogen pills and patches, baby asprin and prenatal. All in all the process between retrieval and transfer was about 2 months
I would say they are very friendly [at Tripler Army Medical Center] and try to work with you. Your meds are also covered which is a big plus. The doctors i have only heard good things about and i only have good things about the two ive seen. Dr Pier and Dr Middleton are just so amazing. Really caring. I would say down side is they get alot of patients so its sometimes hard to reach them...The nurses are amazing and always on the go. They are pretty good about calling you with results but may take a while as they are consistantly busy. It can be very hard to reach them by phone, i have found emailing works better
How was your experience with Nia Middleton at Tripler Army Medical Center?
I have been seeing doctor middleton for about 6 months now, and honestly she is one of my favorite doctors at triplers rei. She is willing to be flexible with you schedule wise, she is honest without being rude, and always makes time to answer your questions. You may sometimes have to wair a little longer at your appointment as she does this with all of her patients, so its worth it because she will do the same for you.
What's one piece of advice would you give a prospective patient of Nia Middleton at Tripler Army Medical Center?
Dont be afraid to ask questions she is really good about taking time to answer them.
During treatment, were you treated like a number or a human with Nia Middleton at Tripler Army Medical Center?
Doctor Middleton never rushes with you, she takes the time to bring you to her office to answer and questions or concerns and seems like she genuinely cares about what you want
Describe the protocols Nia Middleton used in your cycles at Tripler Army Medical Center and their degree of success.
I was put on birth control, then took anti biotics before my retrieval at my retrieveal, the procedure was quick and painless. I then went home took more aintbiotics, waited on my period so i could start birth control again for a frozen transfer. Once it was transfer time i was on progesterone injections, estrogen pills and patches, baby asprin and prenatal. All in all the process between retrieval and transfer was about 2 months
Describe your experience with your nurse at Tripler Army Medical Center. (Assigned nurse: Tonya)
The nurses are amazing and always on the go. They are pretty good about calling you with results but may take a while as they are consistantly busy. It can be very hard to reach them by phone, i have found emailing works better
Describe your experience with Tripler Army Medical Center.
Strengths I would say they are very friendly and try to work with you. Your meds are also covered which is a big plus. The doctors i have only heard good things about and i only have good things about the two ive seen. Dr Pier and Dr Middleton are just so amazing. Really caring. I would say down side is they get alot of patients so its sometimes hard to reach them.
Describe the costs associated with your care under Nia Middleton at Tripler Army Medical Center.
Your medications are covered Pgs is 1000 for 1 embryo Pgs for up to 8 is 5000 I spent around 7500 for egg retrieval, fet transfer and freezing the extra embryos plus storage for a year
Describe Nia Middleton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tripler Army Medical Center.
Because my embryos were pgs tested normal and my age of 25 doctor middleton only put 1 embryo back. If your under 30 more than likely she will say for you to transfer one, you can discuss doing two with her if they arent tested.
9
Doctor
Nia Middleton
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Tripler Army Medical Center
Honolulu
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 33 - 34
1 IVF
Unexplained
Income $50K - $99K
3rd of 3 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Middleton is very honest and to the point when it comes to treatment plans and what's realistic for you personally. She's kind in her delivery and really made me feel that our desires were important and she was going to do everything she could to make it happen.... Because of my age we started with injectables and iui. After 3 failed iui's, Dr. Middleton felt that it would be best for me to move on to ivf, but let me try one more iui while I was on the wait list.
I like that pretty much everything I needed to do was at this location. Dr visits, ultrasounds, labs and prescriptions. The facility [Tripler Army Medical Center] is clean and the staff is friendly. The only negative I would say is that since its in the regular obgyn department, it can get a little hectic and run behind on time.... I believe the total was $7356.00. Most of that cost was for the anesthesiologist and use of the FIH facilities for the egg retrieval and transfer.
How was your experience with Nia Middleton at Tripler Army Medical Center?
Dr. Middleton is very honest and to the point when it comes to treatment plans and what's realistic for you personally. She's kind in her delivery and really made me feel that our desires were important and she was going to do everything she could to make it happen.
What's one piece of advice would you give a prospective patient of Nia Middleton at Tripler Army Medical Center?
Don't wait, go in asap
During treatment, were you treated like a number or a human with Nia Middleton at Tripler Army Medical Center?
She's very personable and listens to my wants and concerns
Describe the protocols Nia Middleton used in your cycles at Tripler Army Medical Center and their degree of success.
Because of my age we started with injectables and iui. After 3 failed iui's, Dr. Middleton felt that it would be best for me to move on to ivf, but let me try one more iui while I was on the wait list. The 4th oil failed as well, so we moved on to ivf. The egg retrieval has been completed and now were waiting to start the frozen embryo transfer cycle.
Describe your experience with the nursing staff at Tripler Army Medical Center.
I believe there were two nurses that I have been working with in regards to scheduling and instructions. They are very helpful and to the point and always return my calls in good time.
Describe your experience with Tripler Army Medical Center.
I like that pretty much everything I needed to do was at this location. Dr visits, ultrasounds, labs and prescriptions. The facility is clean and the staff is friendly. The only negative I would say is that since its in the regular obgyn department, it can get a little hectic and run behind on time.
Describe the costs associated with your care under Nia Middleton at Tripler Army Medical Center.
I believe the total was $7356.00. Most of that cost was for the anesthesiologist and use of the FIH facilities for the egg retrieval and transfer. Also $1500 of that was for cryopreservation
Describe Nia Middleton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tripler Army Medical Center.
I requested 2 embryos to be transferred because of the expense and my age. Dr Middleton understood my concerns and agreed to allow this.
What specific things went wrong at Tripler Army Medical Center?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Tripler Army Medical Center.
It only happened once, and it was not Dr Middleton. I don't remember the Dr 's name, but it was someone filling in and she didn't call my prescriptions into the pharmacy
10
Doctor
Nia Middleton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Tripler Army Medical Center
Honolulu
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
7
NPS
5
Age 33
1 Fertility Medications
Male Factor
European
Income $50K - $99K
Teacher
3rd of 3 Docs
4 IUI With Other Docs
Neutral
Doesn't Recommend
Unsuccessful
I appreciated her insight and she was very helpful for the times that I saw her. She is knowledgeable and kind and truly wants success for her patients. She does not think of her patients as numbers only....She’s wonderful, but make sure you ask any questions you might have because she’s very busy!... She prescribed Femara and IUI. This was the 3rd time using Femara and the 4th overall IUI. She only prescribed Femara because that’s what I had taken before and there wasn’t time to do the cycle with injections. This was due to my cycle starting over a holiday weekend and the clinic being closed. (The joys of a military clinic...)
They [Tripler Army Medical Center] are super busy and can’t always fit you in when needed. I don’t feel like the care is very personalized. I’ve done 4 IUI cycles and have seen different doctors for each one and none of the cycles were successful. I haven’t seen my “assigned” doctor since my initial appointments. It’s frustrating. However, I am thankful that I am able to go to them and that a lot of the treatments are covered or partially covered under insurance.
How was your experience with Nia Middleton at Tripler Army Medical Center?
I appreciated her insight and she was very helpful for the times that I saw her. She is knowledgeable and kind and truly wants success for her patients. She does not think of her patients as numbers only.
What's one piece of advice would you give a prospective patient of Nia Middleton at Tripler Army Medical Center?
She’s wonderful, but make sure you ask any questions you might have because she’s very busy!
During treatment, were you treated like a number or a human with Nia Middleton at Tripler Army Medical Center?
She was very kind and helpful during my treatment. You could tell she truly wants to help her patients.
Describe the protocols Nia Middleton used in your cycles at Tripler Army Medical Center and their degree of success.
She prescribed Femara and IUI. This was the 3rd time using Femara and the 4th overall IUI. She only prescribed Femara because that’s what I had taken before and there wasn’t time to do the cycle with injections. This was due to my cycle starting over a holiday weekend and the clinic being closed. (The joys of a military clinic...)
Describe your experience with the nursing staff at Tripler Army Medical Center.
They’re nice and are helpful. They’re very busy, but that’s not their fault, and it’s hard to get in touch with them sometimes.
Describe your experience with Tripler Army Medical Center.
It’s awesome that we have the opportunity to go to this clinic under the military insurance. They are super busy and can’t always fit you in when needed. I don’t feel like the care is very personalized. I’ve done 4 IUI cycles and have seen different doctors for each one and none of the cycles were successful. I haven’t seen my “assigned” doctor since my initial appointments. It’s frustrating. However, I am thankful that I am able to go to them and that a lot of the treatments are covered or partially covered under insurance.
Describe the costs associated with your care under Nia Middleton at Tripler Army Medical Center.
Nothing costs money except the sperm wash because it has to be done at another clinic.
Describe Nia Middleton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tripler Army Medical Center.
Not applicable yet
What specific things went wrong at Tripler Army Medical Center?
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at Tripler Army Medical Center.
We were trying to get my husband in to the urologist and it turned into quite the process trying to get the referral sent. Once we had the referral it took forever to make an appointment for semen analysis. Some of this was the lab’s fault, not the clinic’s fault.
7
Doctor
Nia Middleton
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
5
Clinic
Tripler Army Medical Center
Honolulu
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
2016 - 2017, Successful
NPS
9
NPS
8
Age 31 - 32
1 IUI
1 IVF
Unexplained
European
Income $50K - $99K
Teacher
3rd of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Neutral
Successful
The only negative thing about her [Dr. Middleton] is that she is often running late, but this is because she takes so much time to fully address the concerns of her patients...Dr. Middleton also managed to help me avoid OHSS, even with 27 eggs retrieved, by switching me to a lupron/hcg trigger instead of a the standard hcg trigger given by the clinic. After one IVF attempt we had a successful fresh transfer of one embryo and we have nine frozen, so we couldn't be happier!..Even in a very busy military clinic, Dr. Middleton took the time to address any question or concerns that we had.
you have to try each treatment [at Tripler Army Medical Center] a certain number of times before getting on an ivf wait list which can be long...strengths: Medication is free (including injectables)! Bloodwork, ultrasounds, appointments, and other diagnostic procedures (I had an hsg, saline ultrasound, and laparoscopy) are also free. The REs are great once you are finally able to see them. They work with a civilian fertility institute for IUI and IVF procedures so you are receiving the highest quality of care for a fraction of the price...Because the cost of medication, blood work, ultrasounds, and diagnostic procedures/tests were provided by the military, we only had to pay for the actual procedures done at the civilian fertility institute. Each IUI with sperm wash was $233 and a full IVF procedure with retrieval, ICSI, and transfer came out to about $7500. Embryo storage is about $600 each year.
How was your experience with Nia Middleton at Tripler Army Medical Center?
Seeing Dr. Middleton was a breath of fresh air in our 3-year journey. She was very professional and explained all risks for IVF, but was also very positive and made our IVF experience as comfortable as it could possibly be. The only negative thing about her is that she is often running late, but this is because she takes so much time to fully address the concerns of her patients. In a military facility this is rare, and even though I was busy during this time, it was worth waiting. Dr. Middleton also managed to help me avoid OHSS, even with 27 eggs retrieved, by switching me to a lupron/hcg trigger instead of a the standard hcg trigger given by the clinic. After one IVF attempt we had a successful fresh transfer of one embryo and we have nine frozen, so we couldn't be happier!
What's one piece of advice would you give a prospective patient of Nia Middleton at Tripler Army Medical Center?
You will love her, but know that she is often running late.
During treatment, were you treated like a number or a human with Nia Middleton at Tripler Army Medical Center?
Even in a very busy military clinic, Dr. Middleton took the time to address any question or concerns that we had.
Describe your experience with your nurse at Tripler Army Medical Center.
The coordinator was very helpful and called with all important info eventually. At times it was stressful waiting for a call, but I know that she was completely overloaded. Again, for a military facility, she went above and beyond and made us feel human.
Describe your experience with Tripler Army Medical Center.
weaknesses: Scheduling an appointment is a challenge and sometimes they cannot fit you in when needed due to military hours. The main REs are great, but when you first start you may not see them. You may see a nurse practitioner or intern instead. Also, you have to try each treatment a certain number of times before getting on an ivf wait list which can be long. strengths: Medication is free (including injectables)! Bloodwork, ultrasounds, appointments, and other diagnostic procedures (I had an hsg, saline ultrasound, and laparoscopy) are also free. The REs are great once you are finally able to see them. They work with a civilian fertility institute for IUI and IVF procedures so you are receiving the highest quality of care for a fraction of the price.
Describe the costs associated with your care under Nia Middleton at Tripler Army Medical Center.
Because the cost of medication, blood work, ultrasounds, and diagnostic procedures/tests were provided by the military, we only had to pay for the actual procedures done at the civilian fertility institute. Each IUI with sperm wash was $233 and a full IVF procedure with retrieval, ICSI, and transfer came out to about $7500. Embryo storage is about $600 each year.
What specific things went wrong at Tripler Army Medical Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
9
Doctor
Nia Middleton
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Tripler Army Medical Center
Honolulu
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2016, Successful
NPS
7
NPS
9
Age 26
1 IVF
Diminished Ovarian Reserve
Tubal Blockage
European
Income $0 - $49K
1st of 3 Docs
1 IVF With Other Docs
Neutral
Strongly Recommends
Successful
Dr Middleton was great! She was real but also sensitive and caring. we would not have our son without her help! She definitely listened to our concerns and let me cry when I needed to. She did not necessarily get our hopes up but made us feel confident in the treatment plan!... We only ended up with two good looking embryos so she encouraged us to transfer both so we did and do not regret it
There can be a waitlist for ivf and the Tripler clinic can be hard to get ahold of but once you are in their care they are nothing but great! Their team of rei doctors are great and I definitely would recommend them!... We really didn’t get much time with the nurses more just the doctor but they were all nice!... Dr Middleton was great! She was real but also sensitive and caring. we would not have our son without her help! She definitely listened to our concerns and let me cry when I needed to.
How was your experience with Nia Middleton at Tripler Army Medical Center?
Dr Middleton was great! She was real but also sensitive and caring. we would not have our son without her help! She definitely listened to our concerns and let me cry when I needed to. She did not necessarily get our hopes up but made us feel confident in the treatment plan!
What's one piece of advice would you give a prospective patient of Nia Middleton at Tripler Army Medical Center?
Ask all the questions and try not to over think everything l!
During treatment, were you treated like a number or a human with Nia Middleton at Tripler Army Medical Center?
She was really caring and real sometimes we even saw her at target and she always stopped to say hi and was very friendly
Describe the protocols Nia Middleton used in your cycles at Tripler Army Medical Center and their degree of success.
Agnostic protocol menopur and gonal f both were increased a few times we did a five day fresh transfer of two eggs which resulted in one baby!
Describe your experience with the nursing staff at Tripler Army Medical Center.
We really didn’t get much time with the nurses more just the doctor but they were all nice!
Describe your experience with Tripler Army Medical Center.
There can be a waitlist for ivf and the Tripler clinic can be hard to get ahold of but once you are in their care they are nothing but great! Their team of rei doctors are great and I definitely would recommend them!
Describe the costs associated with your care under Nia Middleton at Tripler Army Medical Center.
The costs were just under 8k for a while ivf cycle
Describe Nia Middleton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tripler Army Medical Center.
We only ended up with two good looking embryos so she encouraged us to transfer both so we did and do not regret it
7
Doctor
Nia Middleton
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Tripler Army Medical Center
Honolulu
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
2017 - 2018, Successful
NPS
10
NPS
9
Age 24 - 25
PCOS
European
Income $50K - $99K
1st of 4 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Nia Middleton] was a great doctor and the overall team was great especially for being a military hospital. We move out of state so I couldn’t stay in her care, I wish I could back to her...felt like she actually cared for us and wanted us to succeed in the journey of becoming parents...tried three timed intercourses, sadly they failed but with each one she was planning and making sure things we’re going in the right direction.
[Tripler Army Medical Center is a] military hospital, so just be ready for all the protocols, arrive on time they are pretty strict. Call the nurses hello line it’s easier to get through to them. You might have to call a few times but they do always call back if you call them...Everything we did was free but we were advised that iui or ivf would cost money...doctor and the overall team was great especially for being a military hospital.
How was your experience with Nia Middleton at Tripler Army Medical Center?
Great doctor, to the point but very nice about everything. She had planned worksheets for the steps we needed to do and what each we’re for. I felt like she actually cared for us and wanted us to succeed in the journey of becoming parents. We tried three timed intercourses, sadly they failed but with each one she was planning and making sure things we’re going in the right direction.
What's one piece of advice would you give a prospective patient of Nia Middleton at Tripler Army Medical Center?
Be prepared for the beginning steps of starting to be a patient.
During treatment, were you treated like a number or a human with Nia Middleton at Tripler Army Medical Center?
She was a great doctor and the overall team was great especially for being a military hospital. We move out of state so I couldn’t stay in her care, I wish I could back to her. Waits we’re minimal which helps a lot for a stressful time. She was to the point and knew what steps to take no waiting around.
Describe the protocols Nia Middleton used in your cycles at Tripler Army Medical Center and their degree of success.
We did 3 rounds of femara 5mg with the ovadril trigger shot
Describe your experience with the nursing staff at Tripler Army Medical Center.
Great only thing is it is kind of hard to get through the phones
Describe your experience with Tripler Army Medical Center.
It’s military hospital, so just be ready for all the protocols, arrive on time they are pretty strict. Call the nurses hello line it’s easier to get through to them. You might have to call a few times but they do always call back if you call them.
Describe the costs associated with your care under Nia Middleton at Tripler Army Medical Center.
Everything we did was free but we were advised that iui or ivf would cost money.
10
Doctor
Nia Middleton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Tripler Army Medical Center
Honolulu
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5

Learn from top medical experts

Explore all courses