Rated 10
Strongly recommend: 100%10
100% strongly recommend
1 review
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6
6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Drexel University College of Medicine
Residency
Mount Sinai St. Luke’s
Fellowship
Rutgers New Jersey Medical School

How Doctor Communicates

not available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Nicole M. Marchetto works in 2 offices at

Shady Grove Fertility Pennsylvania (US Fertility Network clinic)
Rated 8.9
Strongly recommend: 76%Neutral: 13%Don't recommend: 11%8.9

Explore Clinic
Lancaster
205 Granite Run Drive, Suite 350
Lancaster, PA 17601
Chesterbrook
735 Chesterbrook Boulevard
Chesterbrook, PA 19087
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, Successful
NPS
10
NPS
10
Age 32
1 IVF
Unexplained
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Marchetto took care of us through our entire fertility journey...explained the IVF process so thoroughly and in ways for us to understand our best chances of being successful in starting a family...She empowers, values and makes patients feel seen
Every single person I interacted with [at Shady Grove Fertility Pennsylvania] was so caring and compassionate...always got a warm welcome no matter how busy...always felt seen...Knowing that I could come to Brittany without shame or judgement means so much
How was your experience with Nicole M. Marchetto at Shady Grove Fertility Pennsylvania (US Fertility Network clinic)?
Dr. Marchetto took care of us through our entire fertility journey. She explained the IVF process so thoroughly and in ways for us to understand our best chances of being successful in starting a family. I’d absolutely recommend her to anyone who is needing hope and direction. She empowers, values and makes patients feel seen. I won’t ever forget how comfortable I felt with Dr. Marchetto and the rest of the Lancaster SGF team!
What's one piece of advice would you give a prospective patient of Nicole M. Marchetto at Shady Grove Fertility Pennsylvania (US Fertility Network clinic)?
Dr. Marchetto has your back the entire process and always explains things that anyone can understand.
During treatment, were you treated like a number or a human with Nicole M. Marchetto at Shady Grove Fertility Pennsylvania (US Fertility Network clinic)?
Dr. Marchetto took care of us through our entire fertility journey. She explained the IVF process so thoroughly and in ways for us to understand our best chances of being successful in starting a family. I’d absolutely recommend her to anyone who is needing hope and direction. She empowers, values and makes patients feel seen. I won’t ever forget how comfortable I felt with Dr. Marchetto and the rest of the Lancaster SGF team!
Describe your experience with your nurse at Shady Grove Fertility Pennsylvania (US Fertility Network clinic). (Assigned nurse: Brittany Defibaugh)
Knowing that I could come to Brittany without shame or judgement means so much. She went the extra mile to ensure we were seen and valued. That’s what has helped me stay strong and not give up. I will miss her and all the wonderful SGF staff I had the privilege of working with.
Describe your experience with Shady Grove Fertility Pennsylvania (US Fertility Network clinic).
Every single person I interacted with was so caring and compassionate. I always got a warm welcome no matter how busy their days were. I always felt seen and I enjoyed coming into the clinic over time!
NPS
10
Doctor
Nicole M. Marchetto
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
NPS
10
Clinic
Shady Grove Fertility Pennsylvania (US Fertility Network clinic)
Lancaster
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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