Nola Herlihy

RMA Houston

Rated 10
Strongly recommend: 100%10
100% strongly recommend
14 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.8
8.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8.9
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
New York University School of Medicine
Residency
Icahn School of Medicine at Mount Sinai
Fellowship
IVIRMA/Thomas Jefferson

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Nola Herlihy works at

RMA Houston
Rated 10
Strongly recommend: 100%10

Explore Clinic
Houston
888 Westheimer Rd
Houston, TX 77006

14 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 35
1 IVF
Male Factor
European
Ashkenazi Jewish
Income $200K - $499K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Nola Herlihy is] incredibly informative, responsive, and compassionate...patience with type-a self that had a million questions...took the time to get to know me and my partner...discovered a uterine polyp. She removed that before starting my IVF cycle...had a single embryo transfer policy.
[RMA Houston has] transparency on day 1 regarding costs...financial team was easy to get in touch with, and answer any questions I had...front desk was always welcoming...Reagan was great...was quick to give me any results and subsequent medication changes...always responsive to any questions that came up.
How was your experience with Nola Herlihy at RMA Houston?
I had a great experience with Dr. Herlihy! She was incredibly informative, responsive, and compassionate. I appreciated her patience with type-a self that had a million questions. I always felt confident that I was recieving great care.
What's one piece of advice would you give a prospective patient of Nola Herlihy at RMA Houston?
To be confident that you are in great hands.
During treatment, were you treated like a number or a human with Nola Herlihy at RMA Houston?
Dr. Herlihy & staff took the time to get to know me and my partner.
Describe the protocols Nola Herlihy used in your cycles at RMA Houston and their degree of success.
During my eval, Dr. Herlihy discovered a uterine polyp. She removed that before starting my IVF cycle roughly 1 month later. She used Follistim-F, Menopur, and started Ganirelix 6 days after starting the other medications. I was triggered with Pregnyl & Lupron on day 9, and had 19 eggs retrieved on day 12. 13 of those eggs were mature, 10 fertilized, and I had 5 embryos 1 week later. We did PGT-A testing on those embryos, and ended up with 3 genetically "normal" embryos. About 1 month after egg retrieval, we started preparing for a FET. I started oral Estrace, and then added IM progesterone on day 16. On day 21, Dr. Herlihy did the FET of a day 5 embryo.
Describe your experience with your nurse at RMA Houston. (Assigned nurse: Reagan)
Reagan was great! She was quick to give me any results and subsequent medication changes. She was always responsive to any questions that came up.
Describe your experience with RMA Houston.
As a self-pay patient, I really appreciated the transparency on day 1 regarding costs. The financial team was easy to get in touch with, and answer any questions I had. The front desk was always welcoming, as well as the rest of the staff in the office. I always felt like I was in good hands.
Describe the costs associated with your care under Nola Herlihy at RMA Houston.
As of July 2023, an IVF cycle for a cash pay patient was $15,000. This did not include sperm cryopreservation, anesthesia, embryo genetic testing, which was an additional $2,300. Medications for the IVF cycle were approximately $6,000. The frozen embryo transfer was $4,600, with an additional $800 of medications. We also had some co-pays, labs, and imaging done during workup that insurance covered a portion of, which resulting in approximately $1,700 out of pocket. All in all, we spent about $30,000.
Describe Nola Herlihy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Houston.
The clinic had a single embryo transfer policy.
10
Doctor
Nola Herlihy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Houston
Houston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
10
Age 36
2 IUI
Donor Sperm
PCOS
Tubal Blockage
Black or African-American
Income $50K - $99K
1st of 2 Docs
Donor Sperm With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I appreciated [Dr. Herlihy] sitting with me and determining a plan specific to me. By doing that we were able to come up with solid plans and adjust were it was needed...She was always up front with what she think would work and what wouldn't be so easy but she still allowed me to make the final decisions and she supported it...My initial treatment strategy was for me to start IVF. [She] felt that it would be the best option due to one of my tubes being blocked. Right before I was scheduled to start I hit a snag financially and wasn't able to proceed. [She] and I decided that IUI is an option determining what side could produce follicles becuase one side was blocked
I think [RMA Houston's] biggest strength is their willingness to help everyone that comes through their doors...You're going to get honest advice and loving support from start to finish...I do wish they offered payment plans...Everybody in the office is awesome. I love Reagan. She's so soft spoken and kind. I worked with other nurses who were just as amazing! It felt good knowing that I could go in and talk with any of them! They are all approachable and knowledgeable and kind.
How was your experience with Nola Herlihy at RMA Houston?
Dr. Herlihy in my opinion is the best fertility doctor I have ever met! I have went to multiple clinics trying to find a doctor that fit and I would walk out feeling helpless, like my fertility issues was just a money grab until I met Dr. Herlihy! I clicked with her automatically. I appreciated her sitting with me and determining a plan specific to me. By doing that we were able to come up with solid plans and adjust were it was needed. Her patience is top tier and her confidence made me feel confident. She was always up front with what she think would work and what wouldn't be so easy but she still allowed me to make the final decisions and she supported it. The knowledge she has is extensive and at times I would feel all hope was gone she would come up with another effective plan. To me she's an earth angel and I wouldn't want any other doctor walking this journey with me.
What's one piece of advice would you give a prospective patient of Nola Herlihy at RMA Houston?
To be open with her and let her work her magic! It's okay to be vulnerable, her concept to understand and respect people makes it okay to speak your truth and discuss your obstacles. Know that no matter your situation she's going to be honest.
During treatment, were you treated like a number or a human with Nola Herlihy at RMA Houston?
I felt like a human because Dr. Herlihy is a people person. You can tell just by speaking with her. She was with me every step of the way! She talked to me for me to understand and I appreciated that. She understand that every person is different and she does not have a blanketed approach. She made me feel seen and heard.
Describe the protocols Nola Herlihy used in your cycles at RMA Houston and their degree of success.
My initial treatment strategy was for me to start IVF. Dr. Herlihy felt that it would be the best option due to one of my tubes being blocked. Right before I was scheduled to start I hit a snag financially and wasn't able to proceed. Dr. Herlihy and I decided that IUI is an option determining what side could produce follicles becuase one side was blocked. She was honest with me and explained my chances to conceive with one open tube. I decided to go through with the IUI. Dr. Herlihy told me to call when I started my cycle that month and she started me on clomid. We were not getting the results that we needed so we skipped that round. The next month we started the same process with clomid and injections. We started very slow with small doses of the injections. Dr. Herlihy didn't want to go to fast and I produce a large amount of follicles. It was a extremely slow process but, we finally got my follicles to respond and we went ahead and scheduled my IUI for the day after I got a positive ovulation test. I did a trigger shot the day I had a positive ovulation. The IUI however was not successful. The next month we started the process again but with a different pill (can't remeber the name of it) and injections. We started slow and had to extend the time I had to take injections but we finally got my follicles to mature and we went ahead and scheduled my second IUI for the day after I got a positive ovulation test. I did another trigger shot the day I had a positive ovulation. The IUI however was not successful.
Describe your experience with your nurse at RMA Houston. (Assigned nurse: Reagan Stockton)
Everybody in the office is awesome. I love Reagan. She's so soft spoken and kind. I worked with other nurses who were just as amazing! It felt good knowing that I could go in and talk with any of them! They are all approachable and knowledgeable and kind.
Describe your experience with RMA Houston.
I think the clinics biggest strength is their willingness to help everyone that comes through their doors. I know there may be some people that they can't help unfortunately but I have all confidence saying I know that they will try. You're going to get honest advice and loving support from start to finish. I know this may sound cliche but I have not experienced a weakness from them. I do wish they offered payment plans but other than that I have no concerns or worries.
Describe the costs associated with your care under Nola Herlihy at RMA Houston.
If I'm not mistaken, I think my rounds of IUI was around 4,000 each minus medication.
Describe Nola Herlihy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Houston.
N/A
10
Doctor
Nola Herlihy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Houston
Houston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 35
1 IVF
Poor Egg Quality
Income $500K+
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Herlihy is extremely caring...is informative and responsive...never seems rushed...always asks you if you have questions...extremely gentle...my procedures were incredibly comfortable with minimal side effects or discomfort...makes herself available for questions, calls you, checks in, etc...treats you with respect, courtesy, and kindness...evidence based rather than anecdotal or based on previous unproven guidelines.
The facility [at RMA Houston] is beautiful and clean. Parking is very easy. The access is private. The treatment rooms are comfortable, private, and warm. The operating room is impeccable. The embryologist and anesthesiologist are a complete dream...her team were fantastic from start to finish. Warm, caring, understanding, communicative, and available...appointments run on time...When doing bloodwork multiple times per week they are respectful of your time and get you in and out
How was your experience with Nola Herlihy at RMA Houston?
Dr Herlihy is extremely caring. She is informative and responsive. She never seems rushed. She always asks you if you have questions. She is extremely gentle. All of my procedures were incredibly comfortable with minimal side effects or discomfort. She makes herself available for questions, calls you, checks in, etc. She treats you with respect, courtesy, and kindness.
What's one piece of advice would you give a prospective patient of Nola Herlihy at RMA Houston?
Trust the process.
During treatment, were you treated like a number or a human with Nola Herlihy at RMA Houston?
Dr Herlihy and her team were fantastic from start to finish. Warm, caring, understanding, communicative, and available.
Describe the protocols Nola Herlihy used in your cycles at RMA Houston and their degree of success.
I decline to answer this question as asked. I felt that my treatment used the minimal effective dose to achieve the desired results, and more importantly, was evidence based rather than anecdotal or based on previous unproven guidelines.
Describe your experience with your nurse at RMA Houston. (Assigned nurse: Reagan)
The nursing staff is fantastic. The appointments run on time. When doing bloodwork multiple times per week they are respectful of your time and get you in and out. Dee is a fantastic stick, you dont even feel it and I was never stuck more than once. They respect your privacy and are supportive and kind in this very emotional time.
Describe your experience with RMA Houston.
The facility is beautiful and clean. Parking is very easy. The access is private. The treatment rooms are comfortable, private, and warm. The operating room is impeccable. The embryologist and anesthesiologist are a complete dream. I had an amazing experience with Dr Herlihy and her team, despite the emotional and physical toll of IVF.
Describe your experience with your monitoring appointments at RMA Houston.
Monitoring was easy and fit into my schedule. Scheduling was convenient. Appointments ran on time. It was never an inconvenience and I never had to schedule at a time that wasnt best for me.
Describe the costs associated with your care under Nola Herlihy at RMA Houston.
Roughly $15,000
Describe Nola Herlihy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Houston.
Dr Herlihy recommended 1 embryo be transferred and I trusted her recommendation.
10
Doctor
Nola Herlihy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Houston
Houston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 32
1 IVF
1 Egg Freezing
Tubal Blockage
Latinx
Income $50K - $99K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Herlihy was AMAZING!!! I have no words that will ever fully explain her character, bedside manner, charisma, knowledge, trustworthiness, patience, care, and SOOO much more. I will return for this treatment again once it’s the right time for our next baby...I never felt like a number and sometimes not even as a patient. I/we were treated like family. It was an amazing feeling and support throughout this journey.
I do not have a weakness to describe about this clinic [RMA Houston]. I only have positive remakes and amazing memories to share. They have a great team who is always willing to help and guide you toward an amazing experience. The area is wonderful; the facility is top of the line; and the knowledge exhibited is speechless...The doctor and staff make you feel very welcomed. I never felt like a number and sometimes not even as a patient. I/we were treated like family. It was an amazing feeling and support throughout this journey.
How was your experience with Nola Herlihy at RMA Houston?
Dr. Herlihy was AMAZING!!! I have no words that will ever fully explain her character, bedside manner, charisma, knowledge, trustworthiness, patience, care, and SOOO much more. I will return for this treatment again once it’s the right time for our next baby.
What's one piece of advice would you give a prospective patient of Nola Herlihy at RMA Houston?
Never doubt Dr. Herlihy’s actions and be patient. Have faith in her and the entire process.
During treatment, were you treated like a number or a human with Nola Herlihy at RMA Houston?
The doctor and staff make you feel very welcomed. I never felt like a number and sometimes not even as a patient. I/we were treated like family. It was an amazing feeling and support throughout this journey.
Describe the protocols Nola Herlihy used in your cycles at RMA Houston and their degree of success.
I took all the medications as explained and the results were as expected. Time is very important and following the directions is essential. If the injections need to be at 8 pm then it is our job as a patient to follow that exactly which fosters positive results overall. I would relate any abnormalities such as pains, discharges, bleeding, etc. This communication is important to ensure all symptoms are normal or abnormal in the process.
Describe your experience with your nurse at RMA Houston. (Assigned nurse: Reagan)
The entire staff and nurses were great! They were always ready to answer any questions and provide guidance towards the next step.
Describe your experience with RMA Houston.
I do not have a weakness to describe about this clinic. I only have positive remakes and amazing memories to share. They have a great team who is always willing to help and guide you toward an amazing experience. The area is wonderful; the facility is top of the line; and the knowledge exhibited is speechless.
Describe the costs associated with your care under Nola Herlihy at RMA Houston.
We just had to pay our max out of pocket limit with our insurance. All costs were paid to our insurance provider.
Describe Nola Herlihy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Houston.
I was happy with the decision to transfer just one embryo. This choice was taken to promote a positive pregnancy result. Knowing this would be a high risk pregnancy she wanted to ensure it would be a good pregnancy with the least risks possible.
10
Doctor
Nola Herlihy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Houston
Houston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 40
1 IVF
1 Embryo Freezing
Donor Sperm
East Asian
Income $50K - $99K
Operations
2nd of 2 Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Herlihy is one of the sweetest human beings you will ever encounter in life. She is fun like a sister, trustworthy as a friend, and as professional as she can be. She is very knowledgeable and one of the smartest doctors we have ever encountered. She takes the time to explain processes, even draws it so we can better understand, and thoroughly explains the IVF process and any changes our bodies will go through. Any questions we had were answered kindly and without judgement. Even as the months passed...we never felt like we were rushed or not a top priority.
The [RMA Houston] clinic is so pretty and warm. It doesn't feel "sterile" and cold like the typical doctors' offices or clinics...EVERYONE has been amazing and made us feel like we are the most important patient for them...Whenever we have called the clinic, we fully trust that whoever we speak to will listen and take care of us. Someone always answers the phone and if they don't, we know we will get a call back within 30 minutes or less
How was your experience with Nola Herlihy at RMA Houston?
Dr. Herlihy is one of the sweetest human beings you will ever encounter in life. She is fun like a sister, trustworthy as a friend, and as professional as she can be. She is very knowledgeable and one of the smartest doctors we have ever encountered. She takes the time to explain processes, even draws it so we can better understand, and thoroughly explains the IVF process and any changes our bodies will go through. Any questions we had were answered kindly and without judgement. Even as the months passed and the clinic got busier, we never felt like we were rushed or not a top priority.
What's one piece of advice would you give a prospective patient of Nola Herlihy at RMA Houston?
Never be afraid to walk into the consultation with a list of questions. Never feel like you are inconveniencing her. She will happily answer any and all questions.
During treatment, were you treated like a number or a human with Nola Herlihy at RMA Houston?
After a bad experience at another clinic, we came across RMA Houston before they were fully done with construction. Our adventure started with filling out our personal information on the RMA website thinking we wouldn't get a call back until after the holidays. The patient coordinator, Twila, called us back less than 24 hours later and put us in the books for a consultation a few days later. She was kind, empathetic, and took the time to listen to our story. Her sweet demeanor was just the precursor to the rest of the amazing staff we would meet when we visited the clinic. Dr. Herlihy is extremely patient and took the time to explain the entire process to us. She's been there every step of the way, even taking the time out of her weekend to reassure us when we were nervous. This is the kind of care that all fertility clinics should strive to provide.
Describe the protocols Nola Herlihy used in your cycles at RMA Houston and their degree of success.
Dr. Herlihy recommended the medications we used based on her professional opinion/experience. Initially, we were put on estrogen tablets and birth control pills. Leading up to the retrieval, the medications prescribed were menopur, gonal-f, and cetrotide. Right before the egg retrieval, we did lupron and HCG trigger shots. The results these medications produced were mature eggs for retrievals.
How competent was Nola Herlihy at LGBTQ+ care?
She was very welcoming, respectful, and knowledgeable. We were treated as if we were any other couple, not the typical pink elephant in the room.
Describe your experience with your nurse at RMA Houston. (Assigned nurse: Reagan, Deidra, Twila)
It is very hard for us to put into words the type of care we have received at this clinic. EVERYONE has been amazing and made us feel like we are the most important patient for them. They are feel like family! Whenever we have called the clinic, we fully trust that whoever we speak to will listen and take care of us. Someone always answers the phone and if they don't, we know we will get a call back within 30 minutes or less. Reagan - Nurse: Kind, Sweet, Very good at blood draws, Very responsive when asking any questions and via the portal, Compassionate Diedra - Nurse: Compassionate, Reassuring, Very good at blood draws Sam - Patient Coordinator: Kind, Thoughtful, Very responsive with you call or email. Twila - Care Coordinator: Smart, Very quick to respond via the portal, Kind, Attentive - She has been so helpful with sorting out our insurance inquiries
Describe your experience with RMA Houston.
The clinic is so pretty and warm. It doesn't feel "sterile" and cold like the typical doctors' offices or clinics. There is artwork everywhere. The lighting is warm and the fixtures are conversation pieces. Everything just makes you feel comfortable.
Describe the costs associated with your care under Nola Herlihy at RMA Houston.
Insurance coverage
Describe Nola Herlihy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Houston.
We only ever discussed single embryo transfer. Multiples were not even part of the conversation so we have no opinions on those.
How competent was RMA Houston at LGBTQ+ care?
Everyone is extremely sweet and welcoming. There is absolutely no judgement anywhere.
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at RMA Houston.
Everything was seamless. We ordered donor sperm from a 3rd party cryobank. Once the paperwork was submitted and we provided the delivery window for RMA, everything else was handled. There was nothing we had to worry about.
10
Doctor
Nola Herlihy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Houston
Houston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
10
Age 41
1 IVF
Diminished Ovarian Reserve
European
Income $500K+
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Nola Herlihy] Always made sure I felt comfortable and understood the process. She even took time to speak with my husband on a separate occasion because he could not make the initial consultation. Checked in me throughout the process and called me personally multiple times, just to make sure I was feeling ok and doing ok with all the steps. I had a family emergency and she even took time to call/email to make sure everything was ok and if she could do anything to help.
Everyone [at RMA Houston] is amazing! Professional, organized and caring! The staff all works together from the front desk girl, to the office admin to the clinical staff and doctors! Always helpful on scheduling and rearranging appointments. The finance advisor was awesome everything was explained and gone over...[nursing staff] Always checked in on me, returned email, and calls. Even went above and beyond when I had a family Ily emergency and checked in on me days later.
How was your experience with Nola Herlihy at RMA Houston?
Always made sure I felt comfortable and understood the process. She even took time to speak with my husband on a separate occasion because he could not make the initial consultation. Checked in me throughout the process and called me personally multiple times, just to make sure I was feeling ok and doing ok with all the steps. I had a family emergency and she even took time to call/email to make sure everything was ok and if she could do anything to help.
What's one piece of advice would you give a prospective patient of Nola Herlihy at RMA Houston?
This is such a hard decision/process, but this office and these two doctors absolutely make it better. They all work together and try their hardest to not only ensure your body is ready but your mind and heart are too. Even though she had to give you the facts, and the facts aren’t always great, she always put a positive spin on things.
During treatment, were you treated like a number or a human with Nola Herlihy at RMA Houston?
She and her partner as well as the entire office staff go above and beyond d for you. They have rearranged my appointments when unforeseen issues arise. Everyone there is so kind and compassionate. I cannot say enough good things about their practice!
Describe your experience with your nurse at RMA Houston. (Assigned nurse: Reagan)
Excellent! Always checked in on me, returned email, and calls. Even went above and beyond when I had a family Ily emergency and checked in on me days later.
Describe your experience with RMA Houston.
Everyone is amazing! Professional, organized and caring! The staff all works together from the front desk girl, to the office admin to the clinical staff and doctors! Always helpful on scheduling and rearranging appointments. The finance advisor was awesome everything was explained and gone over!
10
Doctor
Nola Herlihy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Houston
Houston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2023, Successful
NPS
10
NPS
10
Age 27
1 Fertility Medications
Anovulation
European
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
My experience as a patient under Nola Herlihy was nothing short of incredible. She was so thorough and quick to explain more complex aspects of this journey in a non-condecending manner. She never made me feel as if my questions were a waste of time or dumb which I am very sensitive to due to past experiences with medical professionals. You can tell she genuinely cares about her patients...She made me feel as if there was nothing else on her to do list that day other than chatting with me while also leading the appointment with her knowledge and expertise.
The [RMA Houston] clinic itself is something out of Architectural Digest. It's warm and inviting while still feeling clean and clinical. Every inch has been thoughtfully crafted and I seriously could've spent 3 hours exploring every detail. It's absolutely stunning. I mentioned I loved some of the art in their space and Dr. Herlihy informed me that it was her sister's photography from their travels which I thought was super cool.
How was your experience with Nola Herlihy at RMA Houston?
My experience as a patient under Nola Herlihy was nothing short of incredible. She was so thorough and quick to explain more complex aspects of this journey in a non-condecending manner. She never made me feel as if my questions were a waste of time or dumb which I am very sensitive to due to past experiences with medical professionals. You can tell she genuinely cares about her patients.
What's one piece of advice would you give a prospective patient of Nola Herlihy at RMA Houston?
Trust the process. You are in great hands. She is on your side and beyond dedicated to you and your journey.
During treatment, were you treated like a number or a human with Nola Herlihy at RMA Houston?
From the moment you walk into RMA, it is an comfortable and intimate experience. Dr. Herlihy really took the time to listen to me, understand my feelings on everything me and my partner had experienced and discuss all of my options. She made me feel as if there was nothing else on her to do list that day other than chatting with me while also leading the appointment with her knowledge and expertise. She reassured me several times that her entire goal was to get me pregnant and it genuinely felt that way. Nola is so intentional with her practice, her words, and her energy and you feel instantly at ease even when discussing a stressful situation.
Describe your experience with RMA Houston.
The clinic itself is something out of Architectural Digest. It's warm and inviting while still feeling clean and clinical. Every inch has been thoughtfully crafted and I seriously could've spent 3 hours exploring every detail. It's absolutely stunning. I mentioned I loved some of the art in their space and Dr. Herlihy informed me that it was her sister's photography from their travels which I thought was super cool.
10
Doctor
Nola Herlihy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Houston
Houston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2023, Successful
NPS
10
NPS
10
Age 34
Uterine Fibroids
South Asian
Income $200K - $499K
Lawyer
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Herlihy is curious and warm, she is always available to address any concerns/questions and is very patient. She is also very encouraging throughout the process, she displays the facts and breaks them down for you as a patient to understand but is very emphatic of your individual journey...the Dr sees you at your appointment time without any waiting...breaks any treatment down to a level where you can fully understand it. I totally felt like a human she cared about during the process
The [RMA Houston] clinic is small and the appointments are very well managed - the Dr sees you at your appointment time without any waiting. It’s very organised and hygienic. The clinics environment is very comfortable...Dr Herlihy is warm, kind, compassionate, thorough, patient and in addition to that breaks any treatment down to a level where you can fully understand it. I totally felt like a human she cared about during the process !
How was your experience with Nola Herlihy at RMA Houston?
Dr Herlihy is curious and warm, she is always available to address any concerns/questions and is very patient. She is also very encouraging throughout the process, she displays the facts and breaks them down for you as a patient to understand but is very emphatic of your individual journey.
What's one piece of advice would you give a prospective patient of Nola Herlihy at RMA Houston?
Visit her soon.
During treatment, were you treated like a number or a human with Nola Herlihy at RMA Houston?
Any reproductive treatment takes a physical and emotional toll on a family. Dr Herlihy is warm, kind, compassionate, thorough, patient and in addition to that breaks any treatment down to a level where you can fully understand it. I totally felt like a human she cared about during the process !
Describe the protocols Nola Herlihy used in your cycles at RMA Houston and their degree of success.
n/a
Describe your experience with your nurse at RMA Houston. (Assigned nurse: Ashley )
Ashley was very supportive and responsive - she typically responds in the same day to any queries. For any test results, she always calls and keeps you informed. She is very helpful
Describe your experience with RMA Houston.
The clinic is small and the appointments are very well managed - the Dr sees you at your appointment time without any waiting. It’s very organised and hygienic. The clinics environment is very comfortable.
Describe the costs associated with your care under Nola Herlihy at RMA Houston.
visits and tests mainly
Describe Nola Herlihy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Houston.
n/a
10
Doctor
Nola Herlihy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Houston
Houston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 31
1 IVF
Diminished Ovarian Reserve
European
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Herlihy is very welcoming and friendly. She has shown to be empathetic, trustworthy, and compassionate. Dr. Herlihy has been open and honest with me from day one. Dr. Herlihy has been very supportive through our toughest journey. She has been a light in a very dark time for our family and I am blessed to be a patient of hers...She has called me on multiple occasions to check on me and to make sure I was comfortable with her plans. From day one, she has been open and honest with me regarding our options and the best way to go about them.
The nurses and staff and RMA Houston are very compassionate and made me feel very comfortable. They are always happy and kind to me...The clinic is new, well-kept, and very beautiful inside. The staff members at the front desk are very welcoming and friendly. They remember you and treat you like family. After my first positive pregnancy test, the entire office called to tell my husband and me on the phone. They were so excited and happy for us. We feel like family.
How was your experience with Nola Herlihy at RMA Houston?
Dr. Herlihy is very welcoming and friendly. She has shown to be empathetic, trustworthy, and compassionate. Dr. Herlihy has been open and honest with me from day one. Dr. Herlihy has been very supportive through our toughest journey. She has been a light in a very dark time for our family and I am blessed to be a patient of hers.
What's one piece of advice would you give a prospective patient of Nola Herlihy at RMA Houston?
From one patient to another, stay with her, she’s worth it.
During treatment, were you treated like a number or a human with Nola Herlihy at RMA Houston?
From day one of my consultation, Dr. Herlihy has treated me like a human being and has been very compassionate towards me and my husband. I was very nervous before my first appointment. Being young and struggling for years to get pregnant was hard enough, but after my consultation I knew Dr. Herlihy was the doctor me us. She was very welcoming and kind. Coming from someone that works in Emergency Medicine, bedside manner is hard to find, but Dr. Herlihy has it. She has walked with my husband and me every step of our fertility journey. She has called me on multiple occasions to check on me and to make sure I was comfortable with her plans. From day one, she has been open and honest with me regarding our options and the best way to go about them. I had a small complication after my egg retrieval and she called me everyday after from her personal cell phone to check on me. For every question or phone call, she has always made herself available for me. From hugging me before my first egg retrieval, to hugging me after my first miscarriage, she has been with me every step of the way. Even though we are paying out of pocket, I wouldn’t change having Dr. Herlihy as my doctor. She is a strong patient advocate and has our trust. Dr. Herlihy, the nurses, and other staff have given us hope during our toughest journey. I am currently scheduled to have my second embryo transfer and am very blessed and thankful to have the staff members at RMA Houston by my side.
Describe the protocols Nola Herlihy used in your cycles at RMA Houston and their degree of success.
We tried IUI first and I ended up ovulating early and it was cancelled. I decided then to go straight to IVF. I was on medication for 12 days prior to my egg retrieval. The list of medications for my egg retrieval are listed below. Follistim 900 Pregnyl Ganirelix Menopur Lupron I ended up having 13 eggs retrieved. After, I ended up having 6 genetically healthy embryos. I had my first transfer at the end of August that ended in a miscarriage. To prepare for that transfer I was on both estrogen and progesterone. I am currently on medications and preparing for my second embryo transfer at the end of November.
Describe your experience with your nurse at RMA Houston. (Assigned nurse: Reagan )
The nurses and staff and RMA Houston are very compassionate and made me feel very comfortable. They are always happy and kind to me.
Describe your experience with RMA Houston.
The clinic is new, well-kept, and very beautiful inside. The staff members at the front desk are very welcoming and friendly. They remember you and treat you like family. After my first positive pregnancy test, the entire office called to tell my husband and me on the phone. They were so excited and happy for us. We feel like family.
Describe the costs associated with your care under Nola Herlihy at RMA Houston.
Medications for IVF Round 1 Total: $6212.60 IVF Bundle Total: $15,000.00 IUI Total: $2500.00 Anesthesia Total: $600.00 Embryo testing $300.00 each embryo Total: $2400.00 Transfer process Total: $4600.00 Transfer meds Round 1 Total: $48 Appointments post transfer Total: $2575 HCG Blood Test Total: $90 Medications for Second Transfer Total: $30 Second transfer total Total: $3,000
Describe Nola Herlihy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Houston.
At RMA Houston, they only transfer one embryo at a time for safety reasons.
10
Doctor
Nola Herlihy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Houston
Houston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 40
1 IVF
European
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Herlihy is knowledgeable, friendly, and compassionate. I felt welcomed and heard upon my first consultation. I left with a good understanding of what to occur/expect next. I did not feel pressured/swayed, rather empowered to make a decision about treatment. I feel completely at ease and well cared for in her hands. She clearly communicates fact while providing optimism for treatment. Her personal touch included handing me flowers immediately after egg retrieval.
This [RMA Houston] is a beautiful, new, state of the art Clinic. It is clear it was designed with patient comfort in mind. In the lobby you’ll find signs with words of affirmation, a coffee bar, and comfortable seating. The design and decor of the Clinic is modern, clean, and comfortable. The office itself is built in a beautiful new building that is arboretum style. Soft music is played in exam rooms, which I find much more appealing than deafening silence. While there is a parking garage to park in, the Clinic validates your parking for every visit - such a nice touch.
How was your experience with Nola Herlihy at RMA Houston?
Dr. Herlihy is knowledgeable, friendly, and compassionate. I felt welcomed and heard upon my first consultation. I left with a good understanding of what to occur/expect next. I did not feel pressured/swayed, rather empowered to make a decision about treatment. I feel completely at ease and well cared for in her hands. She clearly communicates fact while providing optimism for treatment. Her personal touch included handing me flowers immediately after egg retrieval.
During treatment, were you treated like a number or a human with Nola Herlihy at RMA Houston?
Dr. Herlihy wants to ensure her patients are seen and heard - this is evident from the first consultation. She takes the time that is needed for each patient, allowing questions along the way and she ensuring a full understanding before moving on.
Describe the protocols Nola Herlihy used in your cycles at RMA Houston and their degree of success.
I had a cyst on one ovary and we tried “medically managing” for a non-invasive treatment option first. When that did not work, the cyst was drained via anesthetic procedure, similar to egg retrieval procedure. For IVF, I used Menopur and Gonal F, then Cetrotide. Triggered with Novarel and Leupron.
Describe your experience with your nurse at RMA Houston. (Assigned nurse: Ashley)
Ashley is very thorough and always makes sure you understand everything. The nursing staff works together to provide great patient care and keep the flow of visits moving efficiently. They ensure your comfort every step of the way.
Describe your experience with RMA Houston.
This is a beautiful, new, state of the art Clinic. It is clear it was designed with patient comfort in mind. In the lobby you’ll find signs with words of affirmation, a coffee bar, and comfortable seating. The design and decor of the Clinic is modern, clean, and comfortable. The office itself is built in a beautiful new building that is arboretum style. Soft music is played in exam rooms, which I find much more appealing than deafening silence. While there is a parking garage to park in, the Clinic validates your parking for every visit - such a nice touch.
Describe Nola Herlihy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Houston.
Dr. Herlihy will only transfer one embryo at a time, as a safety measure, since single embryo transfers can still result in multiples.
10
Doctor
Nola Herlihy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
RMA Houston
Houston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 28
Latinx
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Herlihy was so incredible. She was very informative during the initial appointment and in the following visits, she explained everything in easy to understand terms. I felt like she truly cared about my fertility success and was patient when I had to focus on other things for a while. She called to follow up on me personally after surgery and continued to see me in following appointments. I felt comfortable being treated by her.
Their [RMA Houston] strengths were their overall friendliness. The office was very clean and warm. It felt so nice in the waiting room and in the medical areas. It felt like family. Medical procedures can often times be scary and intimidating, but RMA made me feel at ease with their staff and general environment...My nurse and the rest of the staff was so wonderful. Everyone was so nice and I felt comfortable with everyone. The financial coordinator explained the financial aspect in detail. The other nurses eased any concerns I had during my procedures. I could not say enough good things about the entire team there.
How was your experience with Nola Herlihy at RMA Houston?
Dr. Herlihy was so incredible. She was very informative during the initial appointment and in the following visits, she explained everything in easy to understand terms. I felt like she truly cared about my fertility success and was patient when I had to focus on other things for a while. She called to follow up on me personally after surgery and continued to see me in following appointments. I felt comfortable being treated by her.
What's one piece of advice would you give a prospective patient of Nola Herlihy at RMA Houston?
Be honest with any issues you may have and feel free to express any concerns or hesitations about treatment/procedure.
During treatment, were you treated like a number or a human with Nola Herlihy at RMA Houston?
I felt so comfortable under her care. My calls were always answered or returned promptly. Anytime I visited the office, the staff welcomed me and it felt really personal. If I needed to reach Dr. Herlihy specifically, she was reasonably easy to reach. The office did not feel super “clinical,” it felt warm and comforting.
Describe the protocols Nola Herlihy used in your cycles at RMA Houston and their degree of success.
I went through general fertility testing. I had my labs checked as well as my fallopian tubes and a sonohysterogram. My partner and I both had genetic testing done. My partner had a sperm analysis done. Ultimately, my exams showed I needed to get a polyp removed from my uterus. Dr. Herlihy stated my polyp was quite large and needed to be removed in order to help with pregnancy.
Describe your experience with your nurse at RMA Houston. (Assigned nurse: Ashley Jackson)
My nurse and the rest of the staff was so wonderful. Everyone was so nice and I felt comfortable with everyone. The financial coordinator explained the financial aspect in detail. The other nurses eased any concerns I had during my procedures. I could not say enough good things about the entire team there.
Describe your experience with RMA Houston.
Their strengths were their overall friendliness. The office was very clean and warm. It felt so nice in the waiting room and in the medical areas. It felt like family. Medical procedures can often times be scary and intimidating, but RMA made me feel at ease with their staff and general environment.
Describe the costs associated with your care under Nola Herlihy at RMA Houston.
I believe two of my exams were $600 each. The sperm analysis was about $150. I am unsure of my other costs at the moment
10
Doctor
Nola Herlihy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Houston
Houston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, 20 Eggs Frozen
NPS
10
NPS
10
Age 39
2 Egg Freezing
European
Income $200K - $499K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Herlihy is honest and straightforward. She truly wants the best for her patients. She cares deeply about her patients' experience...and wants it to be as comfortable and respectful as possible. She is truly compassionate. I burst into tears in the operating room during my first egg retrieval and she held my hand and comforted me until the anesthesia kicked in. She was genuinely excited for me when the number of eggs retrieved was higher than expected. During my second egg retrieval she called me at almost 9 at night to check in on the outcome of my trigger shot the night before. Her personal care and kindness is refreshing
The [RMA Houston] clinic doesn't feel like a clinic. It is modern and stylish and has good vibes. There is always music playing, and the lights are dimmed. This contributes so much to the patient focused experience. The people are knowledgeable and professional and seem to genuinely like what they do every day. I personally appreciated that the team is entirely made of up women. The only thing I would want to improve would be the portal messaging. There were a couple of instances when my messages went unanswered. I was always able to call and get an answer to my question before the end of the day, so it was never an issue, just a small annoyance. My overall experience more than made up for that small caveat.
How was your experience with Nola Herlihy at RMA Houston?
Dr. Herlihy is honest and straightforward. She truly wants the best for her patients. She cares deeply about her patients' experience at the clinic and wants it to be as comfortable and respectful as possible. She is truly compassionate. I burst into tears in the operating room during my first egg retrieval and she held my hand and comforted me until the anesthesia kicked in. She was genuinely excited for me when the number of eggs retrieved was higher than expected. During my second egg retrieval she called me at almost 9 at night to check in on the outcome of my trigger shot the night before. Her personal care and kindness is refreshing and is one of the main reasons I chose RMA.
What's one piece of advice would you give a prospective patient of Nola Herlihy at RMA Houston?
She can be all business, but her business is taking care of you. When it really matters, she is going to be there for you.
During treatment, were you treated like a number or a human with Nola Herlihy at RMA Houston?
From my very first meeting with Dr. Herlihy she was candid and kind. She wanted to understand my situation and my reasons for wanting to preserve my fertility. She talked with me for almost an hour during my initial consultation over zoom. When I met her and the rest of the team in person, they were all understanding and thoughtful. Each member of the team treated me like an individual. They asked how I was feeling, and seemed to genuinely want to know the answer. As we learned more about each other during my frequent monitoring appointments our familiarity with each other allowed for some funny and very human moments. There are a lot of emotions wrapped up in fertility treatments, and Dr. Herlihy and her team were prepared to walk with me through all of them, with a great deal of compassion.
Describe the protocols Nola Herlihy used in your cycles at RMA Houston and their degree of success.
I take a drug that increases my risk for blood clots. Fertility drugs can also increase the risk for blood clots. Dr. Herlihy designed a protocol that allowed me to stay on this drug, while also taking the fertility drugs needed for my egg retrieval.
Describe your experience with your nurse at RMA Houston. (Assigned nurse: Reagan)
The nursing staff are friendly and kind. They are efficient during morning monitoring appointments, and easy to talk to about medications and instructions.
Describe your experience with RMA Houston.
The clinic doesn't feel like a clinic. It is modern and stylish and has good vibes. There is always music playing, and the lights are dimmed. This contributes so much to the patient focused experience. The people are knowledgeable and professional and seem to genuinely like what they do every day. I personally appreciated that the team is entirely made of up women. The only thing I would want to improve would be the portal messaging. There were a couple of instances when my messages went unanswered. I was always able to call and get an answer to my question before the end of the day, so it was never an issue, just a small annoyance. My overall experience more than made up for that small caveat.
Describe the costs associated with your care under Nola Herlihy at RMA Houston.
Oocyte Cryopreservation with all monitoring appointments - $7800 (self pay) Anesthesia for egg retrieval - $600 (self pay) Fertility drugs from Alto pharmacy - $4500 (greatly depends on insurance coverage)
What specific things went wrong at RMA Houston?
  • Failed to call with results
Describe the specific things that went wrong at RMA Houston.
After my first retrieval I did not receive a call the next day to tell me how many eggs were mature enough for cryopreservation.
10
Doctor
Nola Herlihy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
RMA Houston
Houston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, 15 Eggs Frozen
NPS
10
NPS
10
Age 35
1 Egg Freezing
Uterine Fibroids
South Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Herlihy is very knowledgeable and empathetic. She didn’t rush or try and move on to the next patient too quickly. She answered all my questions and responded to my portal messages in a timely manner. She is thorough and organized. With something as personal as egg freezing, it was important to me to find a doctor who could guide me in the right direction without pressuring me one way or another. She didn’t make me question my decision whatsoever. I have already recommended her to some of my closest friends and can’t commend her enough for helping me through this process. I am so thankful to have her as my fertility doctor and have faith that she will assist me in the future should I need further fertility treatment.
Beautiful clinic [RMA Houston] and so clean. Very new and modern. It’s very organized with everything needed for services in house including lab, ultrasound, OR, etc. This was incredibly convenient given my work schedule. Also with only 2 physicians there, care was so personalized. No weaknesses in my perspective...The front desk staff and nurses were all so helpful and skilled...Billed my fertility insurance appropriately
How was your experience with Nola Herlihy at RMA Houston?
Dr. Herlihy is very knowledgeable and empathetic. She didn’t rush or try and move on to the next patient too quickly. She answered all my questions and responded to my portal messages in a timely manner. She is thorough and organized. With something as personal as egg freezing, it was important to me to find a doctor who could guide me in the right direction without pressuring me one way or another. She didn’t make me question my decision whatsoever. I have already recommended her to some of my closest friends and can’t commend her enough for helping me through this process. I am so thankful to have her as my fertility doctor and have faith that she will assist me in the future should I need further fertility treatment.
What's one piece of advice would you give a prospective patient of Nola Herlihy at RMA Houston?
Ask questions. She’s so well informed and knowledgeable.
During treatment, were you treated like a number or a human with Nola Herlihy at RMA Houston?
She was caring and told me exactly what to expect. She responded quickly to my messages and always explained everything in detail.
Describe the protocols Nola Herlihy used in your cycles at RMA Houston and their degree of success.
She adjusted my gonal appropriately when my estrogen was rising quickly. She was meticulous with labs and perfectly timed my retrieval.
Describe your experience with your nurse at RMA Houston. (Assigned nurse: Ashley )
The front desk staff and nurses were all so helpful and skilled.
Describe your experience with RMA Houston.
Beautiful clinic and so clean. Very new and modern. It’s very organized with everything needed for services in house including lab, ultrasound, OR, etc. This was incredibly convenient given my work schedule. Also with only 2 physicians there, care was so personalized. No weaknesses in my perspective.
Describe the costs associated with your care under Nola Herlihy at RMA Houston.
Billed my fertility insurance appropriately
10
Doctor
Nola Herlihy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Houston
Houston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Consult
NPS
10
NPS
10
Age 35
Income $200K - $499K
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Herlihy was very interested to understand our history and our fertility goals. She explained (with pictures!) what we might be experiencing, what the next steps were to analyze our status, and what the different options were. She was clear and concise. During every visit I met with Dr. Herlihy for either a procedure or an exam. She was very kind and receptive and always explained what she was doing. Overall - highly recommend!!
RMA of Houston was wonderful. The staff was super knowledgeable and kind. They were extremely responsive through the messaging portal and they were always very transparent with results and feedback...They are a fully in house, women led and run organization. On our first visit, Dr. Herlihy was very interested to understand our history and our fertility goals. She explained (with pictures!) what we might be experiencing, what the next steps were to analyze our status, and what the different options were. She was clear and concise. During every visit I met with Dr. Herlihy for either a procedure or an exam. She was very kind and receptive and always explained what she was doing. Overall - highly recommend!!
How was your experience with Nola Herlihy at RMA Houston?
My husband and I had been TTC for about 6 months when I received the recommendation from my obstetrician care for RMA of Houston. They are a fully in house, women led and run organization. On our first visit, Dr. Herlihy was very interested to understand our history and our fertility goals. She explained (with pictures!) what we might be experiencing, what the next steps were to analyze our status, and what the different options were. She was clear and concise. During every visit I met with Dr. Herlihy for either a procedure or an exam. She was very kind and receptive and always explained what she was doing. Overall - highly recommend!!
What's one piece of advice would you give a prospective patient of Nola Herlihy at RMA Houston?
She is great. Definitely her objective is to help you meet your fertility goals, so it’s important to know what those are. She will lay out the options clearly along with the risk and then it’s up to you to decide how to move forward.
During treatment, were you treated like a number or a human with Nola Herlihy at RMA Houston?
RMA of Houston was wonderful. The staff was super knowledgeable and kind. They were extremely responsive through the messaging portal and they were always very transparent with results and feedback.
Describe the protocols Nola Herlihy used in your cycles at RMA Houston and their degree of success.
We ended up having a spontaneous pregnancy, but had that not occurred, our next step was IUI
Describe your experience with your nurse at RMA Houston. (Assigned nurse: Raegan )
They were all amazing. Very kind and excellent “bed side manner”. All in house, so blood draws, procedures, and ultrasounds all done there - which was also great. Very delicate and painless blood draws with quick results. The nurses were always “rooting for you” during every step of the way. They were extremely quick to send a message through the patient portal once results were available, so no waiting for interpretation. Very positive experience.
Describe your experience with RMA Houston.
Brand new facility in a great part of town. Everything was clean and sanitary. All in-house services which was amazing so you did not have to bounce between appointments and doctors for different test, procedures, and ultrasounds.
Describe the costs associated with your care under Nola Herlihy at RMA Houston.
I was only responsible for the co-payments for any in office visits. I was out of network for the genetic testing, so I opted for the out of pocket fee ($250) versus going through insurance. If we went ahead with IUI, I would have been responsible for my out of pocket maximum through insurance since I had fertility coverage
Describe Nola Herlihy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Houston.
Not applicable
10
Doctor
Nola Herlihy
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
RMA Houston
Houston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5