Dr. Rinaudo was very thorough, meticulous, and had a deep understanding of Asherman's Syndrome...only saw him a few times throughout the ten or so months...add some additional interventions the following cycle (Trental medication; platelet-rich plasma)...second IUI cycle was successful
UCSF is a world-class research organization, and they use cutting-edge technology and research to guide every decision...for most appointments and procedures, you see whichever doctor or nurse is working that day...LOVED the nurses and care coordinators. They're extremely responsive, thorough, and meticulous
How was your experience with Paolo Rinaudo at UCSF?
Dr. Rinaudo was very thorough, meticulous, and had a deep understanding of Asherman's Syndrome, which is rare to find. There are only a handful of clinics across the U.S. that use best practices to treat Asherman's correctly, and UCSF is on the cutting edge.
We only saw him a few times throughout the ten or so months I was in treatment for Asherman's and infertility; for procedures and messaging, we typically worked with other members of the UCSF Center for Reproductive Health staff (which we didn't mind). Dr. Rinaudo is very thorough in his explanations, which I appreciated, and he was always warm and kind with us.
What's one piece of advice would you give a prospective patient of Paolo Rinaudo at UCSF?
On the spectrum from "info-dump talking" to "listening to feelings," he's more on the "info-dump talking" end. He'd often just dive into the care plan without asking or checking how I've been since the last meeting. I definitely got all of my questions answered with him, felt very well-informed, and trusted his care protocols, but there wasn't a lot of space to talk about my experience or feelings. This was totally fine with me; I didn't need my doctor to be touchy-feely about feelings, but I know that kind of connection matters to some folks, so I thought I'd mention it.
During treatment, were you treated like a number or a human with Paolo Rinaudo at UCSF?
Despite not having that many meetings with Dr. Rinaudo himself, he was always warm, and remembered every detail of my history and care plan. He took the time to answer every question of mine in depth, which I found reassuring.
Describe the protocols Paolo Rinaudo used in your cycles at UCSF and their degree of success.
Treatment for Asherman's Syndrome: Saline sonogram to confirm adhesions, then operative hysteroscopy to remove adhesions, followed by balloon catheter placement for five days. I did a month of Estrace supplements, of which the last seven days, I took Provera to induce a withdrawal bleed.
We did three cycles after that of unmedicated timed intercourse, which didn't work, followed by two medicated IUI cycles. For each of those, I did Letrozole and Ovidrel trigger shot. The second IUI cycle was successful.
Because of Asherman's Syndrome, my lining never got very thick, so we were teed up to add some additional interventions the following cycle (Trental medication; platelet-rich plasma) in case that was the issue. My lining only got to 5.8mm on the day of the second IUI, but it ended up being successful.
Describe your experience with your nurse at UCSF. (Assigned nurse: Norma and then Kali)
I LOVED the nurses and care coordinators. They're extremely responsive, thorough, and meticulous. Nothing fell through the cracks. For online portal messages and questions, I almost always got a response the same day. Direct contact with Dr. Rinaudo himself was sporadic, but the nursing team and care coordinators were AWESOME. Super competent and responsive.
Describe your experience with UCSF.
UCSF is a world-class research organization, and they use cutting-edge technology and research to guide every decision. I truly felt like I was getting the best medical care available. And for a niche fertility issue like Asherman's Syndrome, that's misunderstood by most obgyns and many REs, I definitely wouldn't have gone anywhere else. There are only a few clinics nation-wide that even know what best practices are for treating Asherman's, and UCSF is among them.
The main trade-off with UCSF is that, for most appointments and procedures, you see whichever doctor or nurse is working that day. So if having a lot of continuity in the relationship is important to you, maybe go somewhere else. But I liked that I had no trouble scheduling appointments or getting my questions answered, because there was always someone available. To me, this trade-off was totally worth it. Dr. Rinaudo himself met with us to decide the strategy and protocol, and the rest of the staff worked as a team to carry out the plan. (Dr. Rinaudo did do my operative hysteroscopy for Asherman's himself, though, which I appreciated.)
Describe the costs associated with your care under Paolo Rinaudo at UCSF.
I don't remember the final out-of-pocket amounts, but we're lucky that our health insurance covers 90% of fertility care costs. The total amounts we spent were very low and manageable.
At start of consultation I was 38 with low ovarian reserve (3 follicles barely 4mm each, FSH 11.2) My husband was 35 and with history of chemo due pancreatic cancer. He [Dr. Rinaudo] said IUI would be the less aggressive route since we wanted to avoid IVF ... Dr. Rinaudo it's one of the most compassionate and caring doctors ice ever dealt with. He was candid, expressed concern and helped with decision making applying evidence based expected outcomes specific to our case
The rooms could be a little "less medical" feeling but honestly I didn't care about going to a foofy clinic. I cared about the expertise and everyone at RHC has been wonderful! ... Both Kat and Norma [nurses] are so fast in responding and so organized. They're always communicating with each other and made every step of the process seamless! They're absolutely the best supporting team I'm ever worked with!
How was your experience with Paolo Rinaudo at UCSF?
Dr. Rinaudo made this difficult and scary process just the opposite. He explained everything very clearly and set realistic expectations. My husband was just a couple of years post pancreatic cancer treatment when we first saw Dr. Rinaudo and we assumed the issue was just a male factor but when I got tested and discovered that I had a very low ovarian reserve (only 3 follicles and barely 4mm each during pelvic US) we realized our situation just became tenfold more complex. I was 38 at the time so it wasn't statistically surprising but it was definitely emotionally shocking to find out nevertheless, considering I've always been healthy. After 3 cycles of IUI didn't work Dr. Rinaudo recommended IVF. Having lost my childhood best friend to breast cancer at the age of 33 shortly after IVF, the thought of it was terrifying. Though the statistics aren't clear that IVF causes cancer, I've personally witnessed too many cases. We discussed this with Dr. Rinaudo and he explained that it is important to consider that it's not just IVF but the ongoing hormone surges throughout pregnancy that could trigger cancer. This shed more light on the subject but didn't make going through IVF more enticing. We agreed with my husband that if we came to the point where IVF was the only option we'd get further genetic testing for cancer. This is the ONLY weakness that I would say Dr. Rinaudo has. Neither HE nor ANY medical professional was the one to suggest this test, despite my husband's history of cancer and my Ashkenazi background. Once we told him we want to do the genetic testing, Dr. Rinaudo very quickly arranged for us to meet with a wonderful generic counselor who performed the saliva test. After a few weeks we were contacted by the same genetic counselor who gave us the terrific news that my husband was clear of any genetic cancers (which was my biggest fear) and followed the news my revealing that I have the BRCA2 gene (a fear we didn't anticipate). Now I was even more glad we did the test but even more confused by why NOBODY ever suggests to get this test done considering 1 in 40 people of Jewish descent have some form of the BRCA gene. We decided for me do a double mastectomy and reconstruction and put IVF on hold until I recovered. Now I'm recovered and less fearful of going through IVF. Now I'm ready to get back on track to starting a family.
What's one piece of advice would you give a prospective patient of Paolo Rinaudo at UCSF?
Pick his brain. He's brilliant. But do your research and be your own advocate in the process. This would apply to any doctor as well.
During treatment, were you treated like a number or a human with Paolo Rinaudo at UCSF?
Dr. Rinaudo it's one of the most compassionate and caring doctors ice ever dealt with. He was candid, expressed concern and helped with decision making applying evidence based expected outcomes specific to our case.
Describe the protocols Paolo Rinaudo used in your cycles at UCSF and their degree of success.
At start of consultation I was 38 with low ovarian reserve (3 follicles barely 4mm each, FSH 11.2) My husband was 35 and with history of chemo due pancreatic cancer. Double whammy! He said IUI would be the less aggressive route since we wanted to avoid IVF possible so he said we'd give no more than 3 cycles a try then move on to IVF. 3 cycles of IUI resulted in 0 pregnancies.
Describe your experience with your nurse at UCSF. (Assigned nurse: Kat and Norma)
Both Kat and Norma are so fast in responding and so organized. They're always communicating with each other and made every step of the process seamless! They're absolutely the best supporting team I'm ever worked with!
Describe your experience with UCSF.
The clinic is started off the art and overall beautiful. The rooms could be a little "less medical" feeling but honestly I didn't care about going to a foofy clinic. I cared about the expertise and everyone at RHC has been wonderful!
Describe the costs associated with your care under Paolo Rinaudo at UCSF.
We were fortunate to have Cobra insurance coverage under my husband's previous employer in Massachusetts which covered all fertility treatment. We no longer have this coverage and were quoted about $15,000 not including medications per cycle for out of pocket cost.
Describe Paolo Rinaudo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
Dr. Rinaudo suggested single embryo transfer to avoid potential risks associated with potentialof multiples based on our situation and my age
I felt he [Dr. Paolo Rinaudo] was very straightforward and kind. He answered all my questions. There is some room for improvement in being proactive in helping me think about decisions involved in doing another round, but I'm not even sure that would have technically been appropriate for him to get involved in my decision making. It would have been great to be able to see him at each ultrasound, too. He didn't do the actual procedure only because he broke his arm.
Strengths [for UCSF]: beautiful facility, wonderful nurses. Fantastic communication. The recovery room played beautiful music and looked out over the bay. Overall I was very pleased. Negatives: I felt hustled along *just a little* during the regular blood / ultrasound visits. It's a complicated process so there is *always* room for improvement in communicating the issues.
How was your experience with Paolo Rinaudo at UCSF?
I felt he was very straightforward and kind. He answered all my questions. There is some room for improvement in being proactive in helping me think about decisions involved in doing another round, but I'm not even sure that would have technically been appropriate for him to get involved in my decision making. It would have been great to be able to see him at each ultrasound, too. He didn't do the actual procedure only because he broke his arm.
What's one piece of advice would you give a prospective patient of Paolo Rinaudo at UCSF?
Be proactive in asking questions - he is a research focused and has a tremendous wealth of knowledge. Don't be afraid to ask for clarification even though he talks quickly and is clearly busy, as all doctors are .
During treatment, were you treated like a number or a human with Paolo Rinaudo at UCSF?
Dr. R was very warm, kind, supportive, as were the nurses at the clinic - wonderful nurses. However each time I went in for an ultrasound leading up to the retrieval, I saw a different person, including the two doctors who performed the procedure (Dr. R broke his arm and was not able to perform the procedure) and I felt that they were not as warm as I would have liked.
Describe the protocols Paolo Rinaudo used in your cycles at UCSF and their degree of success.
My hormone treatments were very standard. I don't know that there is any rationale other than, there was no reason to deviate from the standard.
Describe your experience with your nurse at UCSF. (Assigned nurse: Paula Chavez)
SO VERY kind and supportive. Loved them.
Describe your experience with UCSF.
Strengths: beautiful facility, wonderful nurses. Fantastic communication. The recovery room played beautiful music and looked out over the bay. Overall I was very pleased. Negatives: I felt hustled along *just a little* during the regular blood / ultrasound visits. It's a complicated process so there is *always* room for improvement in communicating the issues.
Describe the costs associated with your care under Paolo Rinaudo at UCSF.
$8000
Describe Paolo Rinaudo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
I wouldn't say that Dr. Rinaudo made me feel like a number, but the UCSF clinic environment that he operated in did make me feel anonymous and I didn't necessarily feel like my doctor was strongly invested in the success of my outcome. He is a very kind and genteel person, but he wasn't ever able to offer me insights into why my transfers weren't succeeding or what we might be able to do differently.... My first cycle was cancelled due to poor response to the treatment protocol.
I know that UCSF is a center of excellence, and I took great comfort in knowing that I was at one of the country's best centers for reproductive health. However, I think the patient experience comes down to the doctors and nurses you interact with most frequently, and my experiences there during these cycles left me feeling unsure how important my case was and whether everything that could be done for me (as an older patient with poor egg quality) was being done.
How was your experience with Paolo Rinaudo at UCSF?
I felt like Dr. Rinaudo didn't necessarily have a strong investment in my outcome. My first cycle was cancelled due to poor response to the treatment protocol. From then on (subsequent 2 retrievals) he stayed with a protocol that he said was the only / best one for me given my poor response to the first one. The protocol didn't yield very many eggs, and when embryos were cultured out to Day 5 there were even less to work with. He explained it to me as an egg quality issue / limit of my age, which I understand but I always had a nagging feeling that there should be some adjustment tried or even contemplated to get a better result. From my first retrieval, only three Day 5 embryos survived. We transferred them one at a time with no success. I became interested in PGS for my second retrieval as a way to get past my egg quality issues. Dr. Rinaudo tried to explain the risks of the process to me, but I insisted on it because I was trying to "solve the problem" and I suppose I didn't have enough of a sense that he was trying to solve it with as much purpose or passion. So we went for the PGS, and unfortunately ended up with only one embryo to test which came back as anuploid. It was a traumatic experience for me to go through a retrieval process and end up with no embryos to transfer. I ended up taking a four month break so my husband and I could regroup, and then we switched clinics.
What's one piece of advice would you give a prospective patient of Paolo Rinaudo at UCSF?
I think Dr. Rinaudo could provide more guidance to a couple, to create a more informed process, while still leaving the ultimate decision up to the patient. I think he's a lovely person, and perhaps he and I just didn't have a personality fit, but I felt like I needed more expert guidance from a RE.
During treatment, were you treated like a number or a human with Paolo Rinaudo at UCSF?
I wouldn't say that Dr. Rinaudo made me feel like a number, but the UCSF clinic environment that he operated in did make me feel anonymous and I didn't necessarily feel like my doctor was strongly invested in the success of my outcome. He is a very kind and genteel person, but he wasn't ever able to offer me insights into why my transfers weren't succeeding or what we might be able to do differently. I didn't feel like he was really trying to solve the problem of my case, just repeating the same protocol with no adjustments because he said it was the best / only protocol for me. However, I subsequently switched clinics and have gotten somewhat better results with my retrieval there in terms of the numbers of eggs retrieved (although no positive pregnancy test yet).
Describe the protocols Paolo Rinaudo used in your cycles at UCSF and their degree of success.
Dr. Rinaudo did my first cycle as an antagonist protocol I believe (Gonal F, Ganirelix, Menopur as the primary medications). My body didn't respond well and that cycle was cancelled. For two subsequent retrievals we used a Clomid Flare protocol. I understand this is for poor responders, and that was his rationale for using it. However it resulted in small numbers of eggs (7 one time, 6 the other). I inquired about changing it for my last retrieval with him and he said it was the only / best one for me. However, in a subsequent cycle at a different clinic, my RE has used a different protocol and gotten better results (14 eggs retrieved). So I believe that my nagging feeling that Dr. Rinaudo should have looked at ways to adjust that protocol for me was the correct feeling.
Describe your experience with your nurse at UCSF. (Assigned nurse: Paula Chavez)
The main nurse I interacted with was honestly a bit brusque and lacking in the compassion that I expected from such a role. One time she actually sort of questioned / almost accused me about having an extra dose of one of my medications when I provided her with a medication inventory for an upcoming cycle (it turns out that she had over-ordered it). And one time she forgot to order needles for one of my injectables and my husband and I had to scramble to get them. We had a communication issue related to my Day 2 embryo report on my second cycle, which left me not knowing whether I would be doing a Day 3 transfer the next day, or whether my embryos would be cultured out to Day 5. It was incredibly stressful. I actually felt mildly uncomfortable with this nurse and did feel like I was a number to her.
Describe your experience with UCSF.
I know that UCSF is a center of excellence, and I took great comfort in knowing that I was at one of the country's best centers for reproductive health. However, I think the patient experience comes down to the doctors and nurses you interact with most frequently, and my experiences there during these cycles left me feeling unsure how important my case was and whether everything that could be done for me (as an older patient with poor egg quality) was being done. This is why I switched - I felt like I needed more personalized attention, and I had had a good experience with an RE who had moved on from UCSF so I could compare the approaches. So I went to his clinic after two unsuccessful cycles with UCSF.
Describe the costs associated with your care under Paolo Rinaudo at UCSF.
My first retrieval and three transfers were covered by my insurance. My final cycle was a self-pay cycle with a retrieval and PGS but no transfers unfortunately, and I believe it was around $15,000.
Describe Paolo Rinaudo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
Dr. Rinaudo understood that my husband and I were trying to avoid twins, and he was supportive of our decision to only transfer one Day 5 embryo at a time. However, I wish he had educated us more on the statistical probability of that approach actually working out for someone of my age. My current RE let us make the ultimate decision of course, but he did a statistical analysis that showed that we could safely transfer 3 Day 3 embryos at a time to cover the number of embryos that probably wouldn't survive. I know it's difficult to compare Day 5 to Day 3, but I felt like we were making a more informed, rational decision with our current RE than with Dr. Rinaudo.
What specific things went wrong at UCSF?
Failed to call in prescriptions to pharmacy
Failed to call with results
Failed to convey critical information
Describe the specific things that went wrong at UCSF.
I think I've elaborated on what went wrong during my previous responses. But in particular there was an issue with my Day 2 embryo report results not getting communicated to me in a timely manner that caused me enormous stress during my final cycle there. This left me not knowing whether i'd be doing a Day 3 transfer the very next day, or whether my embryos would be cultured to Day 5 and sent for PGS testing. The nurse apparently couldn't get through to my cell phone and left multiple messages there all day long without trying any other avenues, such as my email or my husband's cell phone. When the nurse finally connected with me it felt like she was blaming me for the messages being delayed on my cell phone. I have no idea why my cell wasn't working properly but a nurse has to be a better problem solver than that.
We had a couple of meetings with Dr. Rinaudo but most of the time, we dealt with his assistant and nurses. At times, I felt like I shouldn't ask too many questions because I sensed that he's busy. It's not that Dr. Rinaudo was unfriendly, it's just that I didn't feel like he genuinely cared. I am just one of the many patients he's treating...He also didn't follow up after the treatment when it resulted in a negative pregnancy test.
I like the facility and location. Everything is new and clean. I do think they are understaffed as everyone seems to be running from one thing to the next...Paula was great and very helpful. However, I had a sense that she was too busy....We had a couple of meetings with Dr. Rinaudo but most of the time, we dealt with his assistant and nurses....here are some REs that are better than others but those are booked months if not years ahead
How was your experience with Paolo Rinaudo at UCSF?
We had a couple of meetings with Dr. Rinaudo but most of the time, we dealt with his assistant and nurses. At times, I felt like I shouldn't ask too many questions because I sensed that he's busy. It's not that Dr. Rinaudo was unfriendly, it's just that I didn't feel like he genuinely cared. I am just one of the many patients he's treating.
What's one piece of advice would you give a prospective patient of Paolo Rinaudo at UCSF?
I guess I will say be firm and make sure you get to speak to him when you really need to
During treatment, were you treated like a number or a human with Paolo Rinaudo at UCSF?
Dr. Rinaudo gave me a sense that he is very busy. It's not that he would cut you off but I was given the impression that my time is up when I asked a lot of questions. He also didn't follow up after the treatment when it resulted in a negative pregnancy test.
Describe the protocols Paolo Rinaudo used in your cycles at UCSF and their degree of success.
I was on the Estrace Priming Antagonist protocol. Since it was my first IVF, Dr Rinaudo said we would go with this and adjust accordingly. We didn't have to adjust anything so I think he selected the right protocol. However, of the 15 eggs retrieved, only 5 fertilized.
Describe your experience with your nurse at UCSF. (Assigned nurse: Paula Chavez)
Paula was great and very helpful. However, I had a sense that she was too busy.
Describe your experience with UCSF.
I like the facility and location. Everything is new and clean. I do think they are understaffed as everyone seems to be running from one thing to the next. There are some REs that are better than others but those are booked months if not years ahead so as a new patient, I'd recommend you do your research and choose the physician you want to see instead of being assigned one.
Describe the costs associated with your care under Paolo Rinaudo at UCSF.
Around $15000
Describe Paolo Rinaudo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
I've been reading more about the risks of multiple embryo transfer and I think going forward, I would do PGS and single embryo transfer.
We came in knowing very little and he [Dr. Paolo Rinaudo] took the time to explain and made sure we understood the process also gave us options. He was a very nice dr whom showed he cared and wanted us to walk out understanding the process...He suggested single If multiple embryos we can freeze and try one at a time... Was also very warm and caring. He walked us through the whole process and steps.
The [UCSF] front office is great very nice, his nurse however was rude not nice at all. After the first consultation they make sure to send you what you need to do next thru the portal and you can call the front office for any questions very organized professional and nice...We have just begun our process. We paid 440$ for the first initial consultation which included the ultrasound. It is very pricey but if that is what it takes for us to start our own family it is worth it.
How was your experience with Paolo Rinaudo at UCSF?
We came in knowing very little and he took the time to explain and made sure we understood the process also gave us options. He was a very nice dr whom showed he cared and wanted us to walk out understanding the process
What's one piece of advice would you give a prospective patient of Paolo Rinaudo at UCSF?
Write down all your questions because he is very good at explaining
During treatment, were you treated like a number or a human with Paolo Rinaudo at UCSF?
I felt like a human because he took the time to explain the procedure and what to expect and was very patient and thorough with his explanations. Was also very warm and caring. He walked us through the whole process and steps.
Describe the protocols Paolo Rinaudo used in your cycles at UCSF and their degree of success.
We had a consultation along with an ultrasound and he explained our options and explained the ultrasound results very thoroughly
Describe your experience with your nurse at UCSF.
She was rude and made us feel uncomfortable but the dr was great
She was rude , and didn’t answer our questions and did not answer in comments
Maybe she was having a bad day.
Describe your experience with UCSF.
The front office is great very nice, his nurse however was rude not nice at all.
After the first consultation they make sure to send you what you need to do next thru the portal and you can call the front office for any questions very organized professional and nice
Describe the costs associated with your care under Paolo Rinaudo at UCSF.
We have just begun our process. We paid 440$ for the first initial consultation which included the ultrasound. It is very pricey but if that is what it takes for us to start our own family it is worth it.
Describe Paolo Rinaudo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
He suggested single
If multiple embryos we can freeze and try one at a time
He [Dr. Rinaudo] took the time to listen to my concerns and offer options for my treatment goals. I felt like he was the subject matter expert I needed to be successful....He spent enough time with me to get a sense of my goals with respect to being able to freeze embryos and eggs, if possible. I knew my age was my biggest obstacle and he set a realistic expectation. I knew not to expect huge numbers of follicles at age 39, so I appreciated his directness/candor to hope for 10 at best.
UCSF CRH is new and very clean. The parking is a nightmare, but that is to be expected in SF. Weakness is the silo of information. Billing and scheduling are not in sync. Good luck reaching anyone via phone. After your initial consultation, you are given emails to the key groups. Email early and often because you may not get a response.... Getting the estimate of costs was very challenging. I wanted to have this addressed before my first monitoring appt and it arrived at around 6p the night before.
How was your experience with Paolo Rinaudo at UCSF?
He spent enough time with me to get a sense of my goals with respect to being able to freeze embryos and eggs, if possible. I knew my age was my biggest obstacle and he set a realistic expectation. I knew not to expect huge numbers of follicles at age 39, so I appreciated his directness/candor to hope for 10 at best.
What's one piece of advice would you give a prospective patient of Paolo Rinaudo at UCSF?
Come with a list of questions because he is busy and it will take a couple of days to get an email response.
During treatment, were you treated like a number or a human with Paolo Rinaudo at UCSF?
He took the time to listen to my concerns and offer options for my treatment goals. I felt like he was the subject matter expert I needed to be successful.
Describe your experience with your nurse at UCSF. (Assigned nurse: Norma)
Norma and Kat have been great at relaying information.
Describe your experience with UCSF.
UCSF CRH is new and very clean. The parking is a nightmare, but that is to be expected in SF. Weakness is the silo of information. Billing and scheduling are not in sync. Good luck reaching anyone via phone. After your initial consultation, you are given emails to the key groups. Email early and often because you may not get a response.
Describe your experience with your monitoring appointments at UCSF.
Everyone comes in from 7-9a and it seems as though those hours are the hardest to get specific information.
Describe the costs associated with your care under Paolo Rinaudo at UCSF.
$14k without meds
What specific things went wrong at UCSF?
Provided conflicting information
Describe the specific things that went wrong at UCSF.
Getting the estimate of costs was very challenging. I wanted to have this addressed before my first monitoring appt and it arrived at around 6p the night before. The billing aspect seems very disconnected.
Dr. Rinaudo was knowledgeable, kind, realistic and pragmatic. However, he was never the physician that treated me during the actual IUI or IVF process. I went through IUI 3 times and IVF 3 times.
I had mixed experience at UCSF but overall it was positive and the nurses and staff were caring. There were times when I would deal with someone that was less sensitive or knowledgeable about me and my treatment...
How was your experience with Paolo Rinaudo at UCSF?
Dr. Rinaudo was knowledgeable, kind, realistic and pragmatic. However, he was never the physician that treated me during the actual IUI or IVF process. I went through IUI 3 times and IVF 3 times.
What's one piece of advice would you give a prospective patient of Paolo Rinaudo at UCSF?
I thought he was fine - not great but fine thus hard to give feedback
During treatment, were you treated like a number or a human with Paolo Rinaudo at UCSF?
I had mixed experience at UCSF but overall it was positive and the nurses and staff were caring. There were times when I would deal with someone that was less sensitive or knowledgeable about me and my treatment and this was primarily during IUI (which was a waste of time and money). During the IVF process it was a much better experience even though the first two times resulted in a negative pregnancy test but we ended up with a healthy child so overall experience was positive.
I really enjoyed meeting Dr Rinaudo. He was very clear about treatment options and about expectation. Treatment details were clearly explained. I felt I received the appropriate information to make an educated choice...Dr Rinaudo was very kind and provided valuable information, including a small book he wrote about fertility...he used a standard protocol with ganyrelix...the clinic [UCSF] is very busy but I felt that the care received was excellent.
I really enjoyed meeting Dr Rinaudo. He was very clear about treatment options and about expectation. Treatment details were clearly explained. I felt I received the appropriate information to make an educated choice...Dr Rinaudo was very kind and provided valuable information, including a small book he wrote about fertility...he used a standard protocol with ganyrelix...the clinic [UCSF] is very busy but I felt that the care received was excellent.
How was your experience with Paolo Rinaudo at UCSF?
I really enjoyed meeting Dr Rinaudo. He was very clear about treatment options and about expectation. Treatment details were clearly explained. I felt I received the appropriate information to make an educated choice
What's one piece of advice would you give a prospective patient of Paolo Rinaudo at UCSF?
Do not hesitate to ask questions!
During treatment, were you treated like a number or a human with Paolo Rinaudo at UCSF?
Dr Rinaudo was very kind and provided valuable information, including a small book he wrote about fertility.
Describe the protocols Paolo Rinaudo used in your cycles at UCSF and their degree of success.
he used a standard protocol with ganyrelix
Describe your experience with your nurse at UCSF. (Assigned nurse: 2 nurses, excellent)
the nursing staff was very helpful and responsive
Describe your experience with UCSF.
the clinic is very busy but I felt that the care received was excellent.
Describe your experience with your monitoring appointments at UCSF.
the monitoring visits were efficient and overall on time
Describe the costs associated with your care under Paolo Rinaudo at UCSF.
10k
Describe Paolo Rinaudo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
Dr Rinaudo was extremely kind and polite. He offered honest care and he was very helpful. The information provided were clear. We knew what to expect at every step. We had a fantastic experience and would definitely recommend him to others...do not hesitate to call his nurse with questions. Dr Rinaudo will call you right back
UCSF is an incredible place. It is new and very beautiful...the billing department was not efficient...[Nurse] Paula was great and very responsive to questions and problems...Dr Rinaudo was extremely kind and polite. He offered honest care and he was very helpful. The information provided were clear. We knew what to expect at every step. We had a fantastic experience and would definitely recommend him to others.
How was your experience with Paolo Rinaudo at UCSF?
Dr Rinaudo was extremely kind and polite. He offered honest care and he was very helpful. The information provided were clear. We knew what to expect at every step. We had a fantastic experience and would definitely recommend him to others.
What's one piece of advice would you give a prospective patient of Paolo Rinaudo at UCSF?
do not hesitate to call his nurse with questions. Dr Rinaudo will call you right back
During treatment, were you treated like a number or a human with Paolo Rinaudo at UCSF?
he was great and kind
Describe the protocols Paolo Rinaudo used in your cycles at UCSF and their degree of success.
we started with IVF because of long history of infertility.
His treatment resulted in an excellent response
Describe your experience with your nurse at UCSF. (Assigned nurse: Paula)
Paula was great and very responsive to questions and problems
Describe your experience with UCSF.
UCSF is an incredible place. It is new and very beautiful
Describe the costs associated with your care under Paolo Rinaudo at UCSF.
15k
What specific things went wrong at UCSF?
Provided conflicting information
Describe the specific things that went wrong at UCSF.
He's [Dr. Rinaudo] warm and engaging. He's also busy, and our case didn't require a ton of supervision, so, although we had the sense that he was monitoring our treatments, he outsourced the basic stuff to other members of the team. We really only saw him once. . .Be upfront and candid with him...He's a warm and easy to work with individual. Clinic runs like a machine, but is personal...
[UCSF is] Upper-crust, scientifically-up-to-date academic medical center. Unlike the rest of UCSF, runs well. Billing is a mess...Lovely. Well staffed, tons of people, and warm and easy-to-work-with staff...
How was your experience with Paolo Rinaudo at UCSF?
He's warm and engaging. He's also busy, and our case didn't require a ton of supervision, so, although we had the sense that he was monitoring our treatments, he outsourced the basic stuff to other members of the team. We really only saw him once. . .
What's one piece of advice would you give a prospective patient of Paolo Rinaudo at UCSF?
Be upfront and candid with him.
During treatment, were you treated like a number or a human with Paolo Rinaudo at UCSF?
He's a warm and easy to work with individual. Clinic runs like a machine, but is personal.
Describe the protocols Paolo Rinaudo used in your cycles at UCSF and their degree of success.
No idea.
Describe your experience with the nursing staff at UCSF.
Lovely. Well staffed, tons of people, and warm and easy-to-work-with staff.
Describe your experience with UCSF.
Upper-crust, scientifically-up-to-date academic medical center. Unlike the rest of UCSF, runs well. Billing is a mess.
Describe the costs associated with your care under Paolo Rinaudo at UCSF.