Rated 9.8
Strongly recommend: 96%Neutral: 2%Don't recommend: 1%9.8
96% strongly recommend
113 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.9
9.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.7
5.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Columbia
Residency
Harvard Medical School/Brigham and Women’s Hospital/Massachusetts General Hospital
Fellowship
Harvard Medical School/Brigham and Women’s Hospital

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Paula Brady works in 1 office at

Columbia University
Rated 9.3
Strongly recommend: 86%Neutral: 8%Don't recommend: 5%9.3

Explore Clinic
New York
5 Columbus Circle
New York, NY 10019

113 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2024, Successful
NPS
10
NPS
10
Age 41 - 44
5 IVF
5 Embryo Freezing
Male Factor
Poor Egg Quality
Uterine Fibroids
European
Ashkenazi Jewish
Writer
2nd of 2 Docs
1 IVF With Other Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady is an outstanding, brilliant, and compassionate doctor and person...hysteroscopic surgery to remove polyps...went above and beyond on an everyday basis, throughout my treatment...responded often after hours or on weekends...medicated transfer of euploid embryo. Success!
Columbia fertility...ended up feeling like family...Lots of smiles, jokes. Jen the phlebotomist was particularly warm, encouraging, compassionate...center has strong female energy...Angela was a superb nurse, always giving crystal clear, patient, encouraging daily instructions, and helping me through any difficult moments with unwavering optimism
How was your experience with Paula Brady at Columbia University?
Dr. Brady is an outstanding, brilliant, and compassionate doctor and person. I can not imagine a better guide through the wild experience of IVF. I will not forget how she came in specially to do my successful transfer during her vacation. Not only did she go above and beyond then, but she went above and beyond on an everyday basis, throughout my treatment. Her communication and engagement were superb. As I look back at literally hundreds of emails between me and her through the years—I revisit how she always responded with such consideration, calm, wisdom, and clarity. And she responded often after hours or on weekends. Her clear, informative, thoughtful, supportive, optimistic guidance throughout earned my deepest trust. During times I had a failed transfer or disappointing pgt results, Dr. Brady always called to discuss it for as long as I needed, and to go over a new plan with me; her optimism and clear thinking brought me out of some severe lows along the way. She was on her a-game at honestly every moment! I had a rocky time due to my age—poor fertilization and euploid rate—as well as my partner’s age and having had a vasectomy--as well as due to my fibroids, for which I had a robot assisted myomectomy—as well as due to my personal constitution—major mental health reactions to medications--as well as idiopathic allergic reactions following retrievals. Yet throughout one of the hardest times of my life, I felt buoyed into hope by Dr Brady’s strength, clarity, perspective, expertise, and empathy. I wish there was a way I could continue working with her! I feel so lucky that she was the doctor who ushered in this new life.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Trust her advice. Know that she is on top of your case—reviewing and remembering details, on top of the latest studies, weighing factors. Trust the incredible doctors she recommends—from Dr. Advincula who did my myomectomy surgery, to Dr. Burns who still gives me acupuncture—Dr. Brady knows the best people and has fantastic judgement in recommending colleagues. Ask any questions and be open about any concerns or thoughts—you will be a team together with her. She will work with you to find the best way forward!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
I could not have felt more like a human with Dr. Brady’s care! I am definitely spoiled for life. I always felt like I was Dr. Brady’s only patient, and I know all her patients must feel that way. She remembered all the details of my years of treatment—sometimes even better than I did—and referenced them to adjust the next treatment plan. I always felt the confidence of knowing she was drawing her judgement from the most rigorous evidence-based research—while constantly being open to new angles, innovations in the fertility field, and my personal experience.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
This is what I remember: First, we thawed 11 eggs from a retrieval I had elsewhere when I was 38. We injected those eggs with thawed TESE sperm. Saved two best for day 3 transfers. One of the remaining embryos grew to blastocyst, and was euploid. After that I did bloodwork, a saline sonogram in which we found fibroids, then a pelvic Mri, and a hysteroscopic surgery to remove polyps and see if my small fibroid could be removed hysteroscopically (it couldn’t). Then we tried two back to back transfers of day three embryos. Modified natural cycles. Both failed. Then we did ERA test, and found I was receptive in a natural cycle. Did more bloodwork. Noted elevated thyroid. Began levothyroxine. Waited until thyroid was optimal. Then, we thawed 6 more eggs from age 38, injected with TESE sperm. Only one egg fertilized normally. Did a natural transfer cycle of a day 3 embryo. It failed. Then had another hysteroscopy—another polyp removed, noted the fibroid was growing. So we planned a myomectomy surgery in 6 months. Then I went into 5 retrievals before myomectomy: Retrieval #1: 225 iu Follistim, 225 iu Menopur, 250 mcg ganirelix, leupron 2mg trigger, pregnyl 5000 iu trigger. 21 eggs retrieved, 13 mature, 5 fertilized normally, 1 blastocyst, pgt aneuploid. Did another pelvic MRI-- found fibroid was growing. Met with surgeon. Switched from levothyroxine to armour thyroid due to my ongoing poor mood and low energy since being on levothyroxine. Retrieval #2: Follistim 300 iu, menopur 150 iu, ganirelix 250 mcg, leupron 2mg, pregnyl 5000. 21 eggs retrieved. 16 mature. 3 blastocysts, two pgt aneuploid, one pgt euploid. Retrieval #3: Duostim; same protocol; 21 retrieved, 1 blastocyst, pgt aneuploid. Retrieval #4: Same protocol, pregnyl 5000. 22 eggs retrieved. 3 blastocysts, 3 pgt aneuploid. Retrieval #5: Same protocol; 23 eggs retrieved, 1 pgt aneuploid. So, in the end had 2 pgt euploid embryos. Recovered two months, then did Robot assisted myomectomy. Started sertraline. Recovered four months, then did medicated transfer of euploid embryo. Success!
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela)
Angela was a superb nurse, always giving crystal clear, patient, encouraging daily instructions, and helping me through any difficult moments with unwavering optimism. Her communication was excellent—looking back over scores of her emails and instructions—I always knew she would walk me through the important details precisely, clearly, kindly, and thoughtfully. Even when I was dealing with a great deal of anxiety, she was calm and steady, guiding me through step by step through these years!
Describe your experience with Columbia University.
I feel deeply grateful to Columbia fertility. I already miss it. They ended up feeling like family—I was happy to arrive in all of my many visits. Lots of smiles, jokes. Jen the phlebotomist was particularly warm, encouraging, compassionate, and positive throughout my years there. All the nursing staff, phlebotomists, and front desk workers I saw for monitoring were wonderful. I trusted that I was in the most skilled hands—and at the same time everyone was kind, open, and upbeat. The doctors who did retrievals and other procedures for me were without exception fabulous. The Columbia fertility center has strong female energy—I don’t know if this is like other fertility centers, but I really loved that most of the doctors and staff were women. And the men who work there are wonderful too! I did not interact as much with the embryology geniuses behind the scenes, but am infinitely thankful to them!
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 33 - 34
1 IVF
Male Factor
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
felt confident in Dr. Brady's suggestions...often had follow-up questions and Dr. Brady always answered her emails in a timely fashion...Estrogen priming at the start with Estrace Tablets 2 mg- this was to suppress my FSH...Gonal F 300 units Menopur 75 IU x2 daily Cetrotide 0.25 mg x1 daily Novarel 5,000 IU Trigger: HCG 10 000 IU and Leuprolide Acetate 40 units Azithromycin 500 mg
[Columbia University has an] Extremely streamlined process...Appointments were mostly on time. There's a patient care coordinator, your nurse, a program/medicine coordinator. Everyone was extremely helpful, friendly and professional...Nurse Angela was fantastic to work with
How was your experience with Paula Brady at Columbia University?
We felt confident in Dr. Brady's suggestions and she made sure to always make us know that even though she had suggestions, it was ultimately our choice on how to move forward. We felt confident in her course of treatment. As someone who did so much research, I often had follow-up questions and Dr. Brady always answered her emails in a timely fashion. I believe this invaluable as you often hear how hard it is to get in touch with your doctors.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Do your research, ask questions, be an active participant in your treatment.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
My husband and I felt like Dr. Brady truly listened to us and our concerns from our very initial virtual meeting. She never made us feel like just another "case" and was always so responsive to any questions or worries we may have had.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Estrogen priming at the start with Estrace Tablets 2 mg- this was to suppress my FSH so hopefully I would not recruit my own follicles early and more can grow together when starting injections Injections: Gonal F 300 units Menopur 75 IU x2 daily Cetrotide 0.25 mg x1 daily Novarel 5,000 IU Trigger: HCG 10 000 IU and Leuprolide Acetate 40 units Azithromycin 500 mg
Describe your experience with your nurse at Columbia University. (Assigned nurse: Nurse Angela)
Nurse Angela was fantastic to work with. She was incredibly compassionate and always answered my emails and calls in a timely manner. She did not make me feel inadequate when I was having trouble figuring out how to mix together medications. Chandani (Sherry) Singh was my medication coordinator and she was extremely helpful when we encountered setbacks with our insurance pharmacy.
Describe your experience with Columbia University.
Extremely streamlined process. I loved the convenient White Plains location. Appointments were mostly on time. There's a patient care coordinator, your nurse, a program/medicine coordinator. Everyone was extremely helpful, friendly and professional!
Describe your experience with your monitoring appointments at Columbia University.
Morning monitoring was done in White Plains and there were "windows" of time where you had to be seen. Once you arrived, you'd jot your name down and wait to be called. I personally did not have to wait exorbiant amounts of time to be seen.
Describe the costs associated with your care under Paula Brady at Columbia University.
Medications, genetic testing, retrieval and transfer
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady advised on the risk of multiple embryo transfers and advised on a a single transfer.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2023, Successful
NPS
10
NPS
10
Age 36 - 41
1 Egg Freezing
European
Ashkenazi Jewish
Middle Eastern
Income $200K - $499K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady was a thorough clinician who was very pragmatic about expectations, risks, side effects, and outcomes. She shared data and insights every step of the way and supported us in making informed decisions. We received follow-up communications after every visit and she clearly outlined the next steps. She was also very considerate about my comfort throughout the process, always checking in to see how I was feeling and offering advice on ways to manage the process and minimize discomfort. We could not have asked for a better doctor!
The [Columbia University] clinic is really full-service. It has everything on site so no going to different floors or labs for various testing. I had to have an additional procedure not related to IVF during the process and it was so reassuring to be able to do it there with the team I knew. The clinic is also beautiful, spotless, and very covid conscious, which I appreciated...the entire nursing staff were wonderful. They were communicative, thoughtful and very helpful during this process. They always followed up after every appointment and sent clear emailed directions for all steps along the way. I was never confused about what to do and didn't need to track them down for anything.
How was your experience with Paula Brady at Columbia University?
Dr. Brady was a thorough clinician who was very pragmatic about expectations, risks, side effects, and outcomes. She shared data and insights every step of the way and supported us in making informed decisions. We received follow-up communications after every visit and she clearly outlined the next steps. She was also very considerate about my comfort throughout the process, always checking in to see how I was feeling and offering advice on ways to manage the process and minimize discomfort. We could not have asked for a better doctor!
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
She made what can be an incredibly difficult process as seamless as it could possibly be. She is very detailed and happy to answer any questions so come prepared with all of the things you want to ask because she will happily cover everything and it was very helpful to have a list ready each visit.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was warm, friendly, and very communicative throughout our entire process. I visited her for both egg freezing in 2018 and then for IVF in 2022. During both processes, I felt completely comfortable asking anything and she answered every question with the same compassion and consideration, no matter how silly it might have been.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I did an egg-freezing cycle and then ended up needing to use those eggs for IVF 4 years later. Dr. Brady gave provided us with clear information and medical recommendations based on my age, test results, insurance coverage and family goals. I ended up doing one egg retrieval cycle during the freezing process and was able to get 10 eggs. Four years later, my husband and I made embryos with those eggs for IVF. We genetically tested all viable embryos and ultimately ended up with 3 healthy embryos available for transfer. We did a single embryo transfer and are currently pregnant with our first child.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela Pugliese)
Angela, Diamond and the entire nursing staff were wonderful. They were communicative, thoughtful and very helpful during this process. They always followed up after every appointment and sent clear emailed directions for all steps along the way. I was never confused about what to do and didn't need to track them down for anything.
Describe your experience with Columbia University.
The clinic is really full-service. It has everything on site so no going to different floors or labs for various testing. I had to have an additional procedure not related to IVF during the process and it was so reassuring to be able to do it there with the team I knew. The clinic is also beautiful, spotless, and very covid conscious, which I appreciated.
Describe the costs associated with your care under Paula Brady at Columbia University.
My egg freezing was not covered under my insurance so I paid out of pocket but my IVF was covered at about 90%. The egg freezing including medications, retrieval, storage, etc. was about $15,000. The IVF costs were about $4000 (including all medications, monitoring, and genetic testing.)
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady recommended a single embryo transfer based on my age (41) and other factors (including research data she shared and our specific circumstances) and we completely agreed with her recommendations.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2024, Successful
NPS
8
NPS
9
Age 32
1 Egg Freezing (cancer)
Cancer
Tubal Blockage
Income $100K - $199K
2nd of 2 Docs
1 Embryo Freezing With Other Docs (cancer)
Neutral
Strongly Recommends
Successful
Dr. Brady was pleasant and easy to communicate with via email...appreciate blunt doctors with bedside manners and that’s Dr.Brady...no communication regarding what shoes would be like when I was in clinic. For example, that a different doctor would be doing my scans. I expected to meet with my doctor
[Columbia University are] great and get the job done. I’d you’re looking for a smaller office with a warmer feel I wouldn’t go here...staff at the white plains location was so friendly and warm but I can’t say the same for the Manhattan location...Angela aaa a great nurse and was easy to communicate with via email.
How was your experience with Paula Brady at Columbia University?
Dr. Brady was pleasant and easy to communicate with via email. I appreciate blunt doctors with bedside manners and that’s Dr.Brady. There was no communication regarding what shoes would be like when I was in clinic. For example, that a different doctor would be doing my scans. I expected to meet with my doctor and was ok not to but a heads up about that would have been appreciated. That’s my only complaint though which is not a large one.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady is great, when you finally get to meet her. There is a lot of changing of doctors which I guess is expected during treatment but this should have been communicated.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Natural IVF cycle. Progesterone and bloodwork. I had the option to choose my cycle.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Nurse was Angela and coordinator was Diamond )
Angela aaa a great nurse and was easy to communicate with via email. I recieved most my treatment at the White Plains location where the staff was absolutely phenomenal. I almost switched clinics due to my coordinator, Diamond. She was unpleasant and very cold whenever we spoke. I always had to reach out to her to schedule appointments because she never reaches out to me as I was told she would. The staff at the white plains location were so nice I decided to stay.
Describe your experience with Columbia University.
They’re great and get the job done. I’d you’re looking for a smaller office with a warmer feel I wouldn’t go here. It’s not for everyone but I trusted my doctor and would return. The staff at the white plains location was so friendly and warm but I can’t say the same for the Manhattan location. Overall, it was a good experience and I ended up with the results I wanted. The biggest down fall was the care coordinator, Diamond. But I never saw her so it was no big deal.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I wasn’t given an option. This was never discussed with me.
8
Doctor
Paula Brady
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2022 - 2024, Successful
NPS
10
NPS
10
Age 39 - 41
2 IVF
Black or African-American
Income $200K - $499K
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady is a caring and compassionate doctor... chemotherapy...was reassuring, knowedgable, and optimistic, while also being candid about the odds of success...communicated clearly and frequently with me and my husband...She also attended both egg retrievals and our transfer...modified the IVF protocol to enhance our odds
[At Columbia University] Everyone from the phlebotomists to the receptionists were friendly and efficient...responsiveness was greatly appreciated...Angela is a great nurse. We communicated primarily over email and over the phone about the medication protocol. She was always professional, warm, and knowledgable.
How was your experience with Paula Brady at Columbia University?
My husband and I had a consulatation with Dr. Brady soon after I completed chemotherapy. We came to Dr. Brady worn out after my cancer treatment and fearful-- there was a 50/50 chance the chemotherapy I received would cause early menopause. Also, the first reproductive endocrinologist we worked with at a different Manhattan clinic told me after our first egg retrieval that we should consider an egg donor. Ouch. Thankfully, we found Dr. Brady through a referall from Memorial Sloan Kettering. She was highly recommened to us and is one of best doctors I've ever had (it's a short list). During my time with Dr. Brady she was reassuring, knowedgable, and optimistic, while also being candid about the odds of success. During each step of the process Dr. Brady communicated clearly and frequently with me and my husband. Luckily, my schedule allowed for me to schedule many of my embryo transfer cycle montiring appointments with Dr. Brady. She also attended both egg retrievals and our transfer. Having that continuity of care made me feel reassured and confident. I trust Dr. Brady and her medical advice implicitly.There were so many instances where Dr. Brady went above and beyond to ensure that we would be scheduled with her for important moments, which I greatly appreciated. She modified the IVF protocol to enhance our odds, and if there was something I wanted to do that wouldn't work, she explained why it wasn't the best thing for me. And it worked! I just "graduated" from the IVF program and I am 11 weeks pregnant. It all feels like a miracle.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Dr. Brady is an amazing doctor. I would recommend her to anyone, especially former cancer patients. If you feel unsure or concerned, ask questions.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady is a caring and compassionate doctor. She is easy to connect with person-to-person and her bedside manner is warm and friendly. Dr. Brady listened to all of my concerns and questions and answered each and every one-- in person during exams, over email, on video consult-- in a warm, thorough, and thoughtful manner. I felt that my concerns and questions were taken seriously and that Dr. Brady expressed empathy and patience when I felt stressed and worried. Best of all she celebrated our wins with us and helped to make our transfer day feel special. I expected the embryo transfer procedure to feel clinical and sterile, but it was a beautiful and moving day that my husband and I will cherish.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela)
Angela is a great nurse. We communicated primarily over email and over the phone about the medication protocol. She was always professional, warm, and knowledgable. One instance that stands out is a phone call we had close to Christmas. We were starting the progesterone shots and felt a bit intimidated by it all. Angela walked us through the procedure over the phone and answered all of our questions. Angela was responsive to my questions and concerns and always returned with a response in a timely manner. If she was out of the office, the nurse covering her was equally as responsive and professional. Dr. Brady's support staff was wonderful as well.
Describe your experience with Columbia University.
I had a great experience at CUFC. The Columbus Circle location is busy but efficient. I was always able to get an appointment at my prefered time and it was easy to schedule or modify appointments online. Everyone from the phlebotomists to the receptionists were friendly and efficient. I prefered the White Plains location because it was quieter and intimate, but just as efficient and professional. I found the staff in White Plains to be extremely warm and welcoming. Strengths: the on-call doctors assigned to the after hours number were always helpful. I had to call several times and the responsiveness was greatly appreciated. At the Columbus Circle location they play instrumental covers of pop songs a la Bridgerton. It was always fun to sit in the waiting room and try to figure out what I was listening to. "Is that an all violin version of 'Womanizer' by Britney Spears?"
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Due to my medical history (age, cancer treatment) I wasn't eligible for a multiple embryo transfer (and I didn't want that anyway).
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, 22 Eggs Frozen
NPS
10
NPS
10
Age 36
1 Egg Freezing
South Asian
Income $200K - $499K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady is caring and brilliant...explained the egg freezing process simply and clearly to me and answered all my questions...was patient and nothing ever felt rushed...so attentive and accessible: she would respond promptly to all my many initial questions...made key strategic and personalized decisions throughout the process on my dosages
Columbia was absolutely phenomenal...facilities are clean and state of the art, and every single nurse and staff member...was incredibly compassionate, patient, and smart...made me feel cared for and when I was nervous, the nurses would crack jokes to make me feel more comfortable.
How was your experience with Paula Brady at Columbia University?
Dr. Brady is caring and brilliant. In my initial consultation with her, Dr. Brady explained the egg freezing process simply and clearly to me and answered all my questions (and I had many!). My father (who is also a physician) joined the initial consultation call, and she answered all his questions as well. She was patient and nothing ever felt rushed with her. My father noted to me after the call that he found her to be very impressive and kind. From start to finish of the egg freezing process, Dr. Brady was so attentive and accessible: she would respond promptly to all my many initial questions about which vegan prenatal vitamins are best to use and which skincare was OK for me to use during the egg freezing process. She also made key strategic and personalized decisions throughout the process on my dosages, how much further to push, and which trigger to take. I know she has a very busy practice and so many patients, but she was so accessible and responsive that she made me feel like I was her only patient. Since my actual retrieval day fell on a weekend, another doctor (Dr. Bishop--who was absolutely amazing) did my retrieval. Thanks to Dr. Brady's key strategic decisions and personalized dosing plan for me, I obtained an excellent result especially for a 35.5 year-old: 23 retrieved eggs, 22 of which were mature. The process was seamless for me--I never had physical discomfort or any mental health issues throughout my egg freezing journey thankfully. I think that is due in part to Dr. Brady's excellent dosing and her and her team's care.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Don't hesitate to reach out to her with any questions--she responds to emails quickly and is very patient!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady is a warm and approachable person with excellent bedside manner. Everything felt personalized with her. In the initial consultation, Dr. Brady explained the process so well to me and answered all my questions. My father (who is also a physician) joined the initial consultation call, and she answered all his questions as well. She was patient and nothing ever felt rushed with her. He noted to me after the call that he found her to be very impressive and kind. From start to finish of the egg freezing process, Dr. Brady was so attentive and accessible: she would respond promptly to all my many initial questions about which vegan prenatal vitamins are best to use and which skincare was OK for me to use during the egg freezing process. She also made key strategic and personalized decisions throughout the process on my dosages, how much further to push, and which trigger to take. I know she has a very busy practice and so many patients, but she was so accessible and responsive that she made me feel like I was her only patient.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela Pugliese)
Nurse Pugliese was excellent. She was thorough and responsive, sending me instructions for the next day on time and answering any questions I had. She took the time out of her busy schedule to have a couple phone calls with me to discuss my questions.
Describe your experience with Columbia University.
Columbia was absolutely phenomenal. The clinic facilities are clean and state of the art, and every single nurse and staff member I interacted with there was incredibly compassionate, patient, and smart. No issues at all. They all made me feel cared for and when I was nervous, the nurses would crack jokes to make me feel more comfortable.
Describe the costs associated with your care under Paula Brady at Columbia University.
Progyny
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 42 - 43
2 IVF
Poor Egg Quality
East Asian
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady was just the type of doctor that I needed during this journey. She was always kind, calm, and empathetic towards my struggles and needs as a patient. Dr. Brady patiently answered each and every question and made me feel seen, heard, and validated my feelings...After the genetic testing of my first cycle showed that the embryo quality was poor, [she] adjusted my medication for my 2nd cycle. After my embryo transfer, [she] monitored my bloodwork carefully and increased my thyroid medication.
Between the front desk, the phlebotomist, the nurses, and all the doctors at Columbia have created a safe and positive experience during my visits. I am grateful for everyone's kindness, empathy, and patience...Angela [a nurse] was helpful and kind throughout the process to help coordinate my treatment. She communicated via email in a timely manner and answered all my questions thoroughly.
How was your experience with Paula Brady at Columbia University?
Dr. Brady was just the type of doctor that I needed during this journey. She was always kind, calm, and empathetic towards my struggles and needs as a patient. Dr. Brady patiently answered each and every question and made me feel seen, heard, and validated my feelings. I'm thankful to have her as a doctor during a crucial period of my fertility journey.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Dr. Brady will answer any questions that you have so I would not hesitate to ask anything even if you think it seems silly or trivial. She gives you a peace of mind that puts you at ease.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
After the genetic testing of my first cycle showed that the embryo quality was poor, Dr. Brady adjusted my medication for my 2nd cycle. After my embryo transfer, Dr. Brady monitored my bloodwork carefully and increased my thyroid medication.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela Pugliese)
Angela was helpful and kind throughout the process to help coordinate my treatment. She communicated via email in a timely manner and answered all my questions thoroughly.
Describe your experience with Columbia University.
Between the front desk, the phlebotomist, the nurses, and all the doctors at Columbia have created a safe and positive experience during my visits. I am grateful for everyone's kindness, empathy, and patience. As a patient, it's important to advocate for your needs and not be afraid to ask questions. At Columbia, I was able to comfortably do that and feel heard. The process can be overwhelming and there is a lot of information to process and remember but the staff has always been willing to help.
Describe the costs associated with your care under Paula Brady at Columbia University.
Fortunately, most of the cost of my care was covered by my health insurance. However, the genetic testing and embryo preservation were not. For my first cycle, I used my savings to pay for the genetic testing and embryo preservation. However, for the second cycle, I worked with the clinic to have a payment plan.
10
Doctor
Paula Brady
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
10
Age 38 - 40
1 IVF
1 Egg Freezing
Donor Sperm
PCOS
Uterine Fibroids
South Asian
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady is a very compassionate doctor. I came to her without having any understanding of how fertility treatments work. As an aspiring single mother by choice, she really made me feel supported and I never felt awkward for not having a partner in the process. At each stage of the treatment, she would explain what to expect and what my options were and what she recommends and why. I quickly realized how lucky I was to have found her and how much I came to trust her advice.
The [Columbia University] clinic is very efficient - most of the times I was in and out of the clinic in 15 mins during morning monitoring appointments. It is busy, but over time, the staff gets to know you and I always felt welcomed and seen...Angela was the most caring nurse I could have asked for! She was so patient with all my questions and always knew how to calm my nerves. I truly felt like she was holding my hand throughout the process and making sure all my concerns were addressed! Just like Dr. Brady, I truly felt like she was rooting for me every step of the way!
How was your experience with Paula Brady at Columbia University?
Dr. Brady is a very compassionate doctor. I came to her without having any understanding of how fertility treatments work. As an aspiring single mother by choice, she really made me feel supported and I never felt awkward for not having a partner in the process. At each stage of the treatment, she would explain what to expect and what my options were and what she recommends and why. I quickly realized how lucky I was to have found her and how much I came to trust her advice. I had success with both my retrievals. Just before the transfer, we found a fibroid in the uterus during the saline ultrasound and Dr. Brady referred me to another doctor so I could have a surgery to take care of it quickly without impacting the transfer timeline by a lot. She truly guided me at every step and I fully attribute the success of my treatment to her! I truly felt that she and the rest of the team had my back and were always rooting for me!
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
You may not see her as often as you’d like during the treatment, but rest assured she is always reviewing your results and checking in with you - she truly wants what’s best for you - trust her advice!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady always answered all my questions patiently and never made me feel stupid or rushed me - I may have even asked the same questions multiple times and she would still answer them very patiently.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
For both my retrievals, I was on Gonal-F, Menopur, Cetrotide, and Lupron trigger shot. For the transfer, I was on a fully medicated cycle with estrogen and progesterone.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela)
Angela was the most caring nurse I could have asked for! She was so patient with all my questions and always knew how to calm my nerves. I truly felt like she was holding my hand throughout the process and making sure all my concerns were addressed! Just like Dr. Brady, I truly felt like she was rooting for me every step of the way!
Describe your experience with Columbia University.
The clinic is very efficient - most of the times I was in and out of the clinic in 15 mins during morning monitoring appointments. It is busy, but over time, the staff gets to know you and I always felt welcomed and seen.
Describe the costs associated with your care under Paula Brady at Columbia University.
I had to pay for the IVF freeze all cycle and the transfer cycle out of pocket. The freeze all cycle was ~$14K and the transfer cycle was $4,500. Genetic testing of embryos was $300 per embryo and this amount was paid directly to the lab.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I wanted a single embryo transfer and that is what Dr. Brady recommended too!
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 30 - 31
1 IVF
Male Factor
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady is an excellent communicator. We always heard back from her directly with any questions or requests we had, usually within 24 hours, even on weekends...always clear with her point of view and her recommendation if things were not perfect and because of that, we trusted her implicitly. She made a typically overwhelming process manageable...you always knew if something was a big deal / concern or it wasn't, which is a huge comfort in an ever stressful situation...
We loved CUFC. [Columbia University] It feels and looks more like a spa than a clinic. The staff works SO quickly for morning monitoring and all appointments, we never had to wait long at all. The staff is friendly and remembers their patients, I honestly enjoyed all of my appointments there...I only met my nurse in person once (covid) but she was always a great communicator and helped answer any questions we had...
How was your experience with Paula Brady at Columbia University?
Dr. Brady is an incredible doctor and we will continue to see her for any future needs to continue to grow our family. Many other reviewers sing her praises so I would like to point out two things in particular. Dr. Brady is an excellent communicator. We always heard back from her directly with any questions or requests we had, usually within 24 hours, even on weekends. Another thing we really appreciated about Dr. Brady was that you always knew if something was a big deal / concern or it wasn't, which is a huge comfort in an ever stressful situation. Dr. Brady was always clear with her point of view and her recommendation if things were not perfect and because of that, we trusted her implicitly. She made a typically overwhelming process manageable.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Go to Dr. Brady! Feel free to ask questions, she gets it. You are in great hands.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was very specific in her care and treatment. We knew she provided direction based on our unique situation.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
We did one egg retrieval which was successful. We used icsi to fertilize the eggs and did genetic testing on the embryos. We were very happy with the number of healthy embryos we were able to freeze. It took a long time for my body to recover from the retrieval (my ovaries were enlarged) and Dr. Brady worked with us on a plan to recover and try a transfer in the future. Unfortunately our first transfer did not work but our second one did and we are half way to meeting our first child!
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela)
I only met my nurse in person once (covid) but she was always a great communicator and helped answer any questions we had
Describe your experience with Columbia University.
We loved CUFC. It feels and looks more like a spa than a clinic. The staff works SO quickly for morning monitoring and all appointments, we never had to wait long at all. The staff is friendly and remembers their patients, I honestly enjoyed all of my appointments there.
Describe the costs associated with your care under Paula Brady at Columbia University.
We are very fortunate to have great fertility coverage from my company via Progyny. They covered most costs.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady recommends single embryo transfer but is open to multiple should the situation call for it. For our second transfer, Dr. Brady recommended we transfer 2 embryos as one of them did not look as strong as she would've preferred and she wanted to get our potential success rate back up. This plan worked and we are pregnant with one baby!
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 33 - 35
4 Egg Freezing (cancer)
2 Embryo Freezing (cancer)
Cancer
Diminished Ovarian Reserve
Male Factor
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
As mentioned before, Dr. Brady is compassionate, understanding and trustworthy. Having done all of my egg retrievals with her (both pre- and post-breast cancer treatment), I trust her implicitly. She has learned from each of my cycles and modified the protocol accordingly in order to maximize results...has personal experience with IVF and as a result, truly understands what I was / am going through. She takes time to respond to all of my questions and is kind in her responses.
[Columbia University] Strengths: can book appointments self-serve via Portal, on-time and efficient Weaknesses: you sometimes feel like just another woman wanting to get pregnant as the place operates like a machine but that could be a good thing...Dr. Brady is compassionate, understanding and trustworthy. Having done all of my egg retrievals with her (both pre- and post-breast cancer treatment), I trust her implicitly. She has learned from each of my cycles and modified the protocol accordingly in order to maximize results.
How was your experience with Paula Brady at Columbia University?
As mentioned before, Dr. Brady is compassionate, understanding and trustworthy. Having done all of my egg retrievals with her (both pre- and post-breast cancer treatment), I trust her implicitly. She has learned from each of my cycles and modified the protocol accordingly in order to maximize results.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Ask questions and try to understand your situation fully. You are empowered to make decisions and guide your own care.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady has personal experience with IVF and as a result, truly understands what I was / am going through. She takes time to respond to all of my questions and is kind in her responses. I always say to my husband that if Dr. Brady told me to jump through a hoop of fire, I would! :)
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Retrieval 1: menopur + gonal-f, trigger was ovidrel, 6 eggs retrieved, 3 eggs were mature Retrieval 2: menopur + gonal-f, trigger was ovidrel, 9 eggs retrieved, 6 eggs frozen Retrieval 3: 300 gonal-f, 150 menopur for 10 days, trigger was ovidrel + lupron (added because of low AMH), 5 eggs retrieved, 4 were mature Retrieval 4: 225 gonal-f, 225 menopur for 6 days - currently in this cycle as we speak
Describe your experience with your nurse at Columbia University. (Assigned nurse: Sherry Singh)
She was available when needed for my first 3 cycles. I was assigned someone else during my current (4th cycle). She was responsive and helpful with regard to finances.
Describe your experience with Columbia University.
Strengths: can book appointments self-serve via Portal, on-time and efficient Weaknesses: you sometimes feel like just another woman wanting to get pregnant as the place operates like a machine but that could be a good thing
Describe the costs associated with your care under Paula Brady at Columbia University.
Anesthesia: $600 Egg thaw: $400 PGTA biopsy for genetic testing: $2500 IVF cycle (includes morning monitoring, retrieval, CSI, cryopreservation): $9,100
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 32
1 Egg Freezing
European
Only Doc Seen
IVF With Other Docs
Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
she [Dr. Brady] shared the scientific reason behind every recommendation, which I think is very important. We did a lot of testings at the beginning, making sure that o issue was overseen but I never felt as if she wanted to sell any additional treatments or testings. She was always quick in answering any questions...our transfer was only three months after our initial consultation...
Columbia is very well organised. You can make your own appointments for daily monitoring online and I never had to wait longer than five minutes. I always received my results very quickly...they were all friendly and professional...She [nurse] taught us how to do injections via zoom, which worked surprisingly well. She sent me any results and further instructions very quickly....
How was your experience with Paula Brady at Columbia University?
I loved working with Dr. Brady! Her approach was very much based on science and statistics and she explained every step in a way that I felt we could do our own informed decision. I also appreciated that we did a lot of tests before starting IVF in order to ensure we knew what the issue is and not miss anything important.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Ask any questions you may have, much better than google!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
We very much enjoyed the interactions we had with Dr. Brady. We discussed every step along the way and she shared the scientific reason behind every recommendation, which I think is very important. We did a lot of testings at the beginning, making sure that o issue was overseen but I never felt as if she wanted to sell any additional treatments or testings. She was always quick in answering any questions.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I think our case was very straight-forward, we did extensive blood work, HSG, sperm testing. We decided that it made more sense to start IVF rather than try IUI before, so we did an egg retrieval and a frozen embryo transfer. The whole process was surprisingly fast, our transfer was only three months after our initial consultation. This was the case because Dr. Brady made sure we wouldn't miss a cycle by prescribing birth control and asking me to go to the clinic earlier than standard procedure. I am very grateful for that.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison)
Cue to COVID, we never saw Madison in person. She taught us how to do injections via zoom, which worked surprisingly well. She sent me any results and further instructions very quickly.
Describe your experience with Columbia University.
Columbia is very well organised. You can make your own appointments for daily monitoring online and I never had to wait longer than five minutes. I always received my results very quickly. I am not sure the nurses remembered me or anything like that. But they were all friendly and professional.
Describe the costs associated with your care under Paula Brady at Columbia University.
We were very lucky that my insurance covered a huge amount of the cost. The clinic always made sure to file requests with my insurance before starting a new step of our therapy to avoid bad surprises. This process was very quick and did not require further assistance from my end.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
we never really had a discussion about eSET. I knew that Columbia recommends eSET and I think it makes completely sense.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 33 - 34
1 IVF
1 Embryo Freezing
Recurrent Pregnancy Loss
Unexplained
European
Black or African-American
Income $100K - $199K
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Brady is everything we were looking for. When something wasn’t working she altered the treatment to correct the outcome. She is attentive, caring and intelligent...Dr Brady altered her strategy and sent us for another possible test. Turns out the issue we have is blood clotting issues. We are currently on love box which is making everything go as planned...
It’s amazing to have a single entity responsible for everything [at Columbia University]. No number to call, no holding to speak to an operator. The care coordinator even reaches out to you to schedule things. If you forget something they’ll remind you or prompt you to do it...You don’t sit for hours in the waiting room...It’s close to mass transit and your in and out
How was your experience with Paula Brady at Columbia University?
Dr Brady is everything we were looking for. When something wasn’t working she altered the treatment to correct the outcome. She is attentive, caring and intelligent. Previously we had poor interactions with a fertility specialist so it was refreshing to encounter someone of her quality.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Use her!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
We previously had very poor interactions with a fertility specialist. I referred to the office itself as a “meat factory.” How many patients can we fit in, get the copays out of and as many billable unnecessary procedures as possible. You’d sit for hours in an waiting room or in what I referred to as the forward staging area. They had a second waiting room for people who were closer to being seen. You never saw the same Doctor twice. One fertility specialist actually congratulated us on conceiving when we in fact had just had a miscarriage and needed a DNC. Going to Columbia was a breath of fresh air. I now feel slightly bad for Dr Brady as I read her the riot act on our first meeting. She seemed to understand, sat attentively and listened to what I had to say. She was a professional through and through and thankfully we are on our way to having a successful pregnancy.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Originally we thought we may be having genetic issues as we had previously miscarriages where there was genetic abnormalities. We did one round of IVF which ended in a miscarriage. However there wasn’t any genetic abnormalities, everything was going well and then it stopped. Dr Brady altered her strategy and sent us for another possible test. Turns out the issue we have is blood clotting issues. We are currently on love box which is making everything go as planned.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Destiny Franklin, Stephanie Gorentzvaig Rocco)
It’s amazing to have a single entity responsible for everything. No number to call, no holding to speak to an operator. The care coordinator even reaches out to you to schedule things. If you forget something they’ll remind you or prompt you to do it. Not 300 nurses behind a desk answering phones of people who they know nothing about. Quality over quantity.
Describe your experience with Columbia University.
The weakness is that it’s in Manhattan and we had to commute there. However it’s worth it. It’s close to mass transit and your in and out. The strengths are the promptness of appointments and obviously Dr Brady! You don’t sit for hours in the waiting room.
Describe the costs associated with your care under Paula Brady at Columbia University.
Costs were minimal. PCG testing was out of pocket.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr Brady explained how the chances of multiple embryo chances increases the possibility of having twins. While our issue was not conceiving but carrying to term. She said that it would be best to test the embryo and select which one.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Unsuccessful
NPS
10
NPS
10
Age 40 - 41
3 IVF
Diminished Ovarian Reserve
Unexplained
South Asian
Income $500K+
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Brady always responded to my questions via email within 24 hours, and called me personally on the phone to deliver delicate news...She struck the right balance between being realistic and hopeful, while always fully explaining to me the probability of all procedures and medication protocols succeeding...Dr. Brady never once dismissed any options, especially when I asked for a potential change in protocol
Dr. Brady's team [at Columbia University] was exceptional - always organized and efficient. I rarely had to wait on the phone. All appointments were made with minimal effort via MyChart. Any changes were communicated to me swiftly and promptly. Medications were sent to my pharmacy on time...while Dr. Brady was away on maternity leave herself, and I could tell the difference in care acutely and immediately...
How was your experience with Paula Brady at Columbia University?
Dr. Brady was always available to answer all my questions. She struck the right balance between being realistic and hopeful, while always fully explaining to me the probability of all procedures and medication protocols succeeding. I value the time she took to treat me as a real person, and not just a patient. I was transferred to another doctor for a few months while Dr. Brady was away on maternity leave herself, and I could tell the difference in care acutely and immediately. Even though my association with Dr. Brady did not result in a successful pregnancy, I feel so fortunate that I was able to be cared for by her and her team.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Don't hesitate to ask for more information or alternatives when needed. Dr. Brady never once dismissed any options, especially when I asked for a potential change in protocol.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Extremely compassionate responses from Dr. Brady and her team, regardless of urgency. Dr. Brady always responded to my questions via email within 24 hours, and called me personally on the phone to deliver delicate news. I am very very grateful for this!
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
2 cycles with Cetrotide, 1 cycle with microdose Lupron. 1 ERA cycle that yielded inconclusive data.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison Leffler, Katrina Leong)
Dr. Brady's team was exceptional - always organized and efficient. I rarely had to wait on the phone. All appointments were made with minimal effort via MyChart. Any changes were communicated to me swiftly and promptly. Medications were sent to my pharmacy on time. Follow-ups were frequent.
Describe your experience with Columbia University.
Easy to commute to, zero wait time. I had a tough time with one of the nurses (Jen) who made bloodwork pretty painful despite my feedback. After a while, I just got used to it. But I had a great experience with all the other nurses and doctors on staff who did my routine bloodwork and sonos.
Describe the costs associated with your care under Paula Brady at Columbia University.
Covered 80% under employer-offered Progyny benefits. Had to pay out of pocket for comprehensive genetic testing screen.
What specific things went wrong at Columbia University?
  • Failed to inform you of changes in protocol
  • Failed to convey critical information
Describe the specific things that went wrong at Columbia University.
The confusion only happened when I was temporarily under another doctor's care when Dr. Brady was away on maternity leave.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2021, Successful
NPS
9
NPS
5
Age 25
1 Fertility Medications
Income $200K - $499K
Business Executive
1st of 3 Docs
Donor Eggs With Other Docs
LGBTQ+
Strongly Recommends
Doesn't Recommend
Successful
Dr. Brady was a thorough clinician who was very pragmatic about expectations, risks, side effects, and outcomes. She shared data and insights every step of the way and supported us in making informed decisions. We received follow-up communications after every visit and she clearly outlined the next steps. She was also very considerate about my comfort throughout the process, always checking in to see how I was feeling and offering advice on ways to manage the process and minimize discomfort. We could not have asked for a better doctor!
The [Columbia University] clinic is really full-service. It has everything on site so no going to different floors or labs for various testing. I had to have an additional procedure not related to IVF during the process and it was so reassuring to be able to do it there with the team I knew. The clinic is also beautiful, spotless...the entire nursing staff were wonderful. They were communicative, thoughtful and very helpful during this process. They always followed up after every appointment and sent clear emailed directions for all steps along the way. I was never confused about what to do and didn't need to track them down for anything.
How was your experience with Paula Brady at Columbia University?
She made what can be an incredibly difficult process as seamless as it could possibly be. She is very detailed and happy to answer any questions so come prepared with all of the things you want to ask because she will happily cover everything and it was very helpful to have a list ready each visit.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Dr. Brady was warm, friendly, and very communicative throughout our entire process. I visited her for both egg freezing in 2018 and then for IVF in 2022. During both processes, I felt completely comfortable asking anything and she answered every question with the same compassion and consideration, no matter how silly it might have been.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
NA
How competent was Paula Brady at LGBTQ+ care?
Dr. Brady was a thorough clinician who was very pragmatic about expectations, risks, side effects, and outcomes. She shared data and insights every step of the way and supported us in making informed decisions. We received follow-up communications after every visit and she clearly outlined the next steps. She was also very considerate about my comfort throughout the process, always checking in to see how I was feeling and offering advice on ways to manage the process and minimize discomfort. We could not have asked for a better doctor!
Describe your experience with the nursing staff at Columbia University.
Angela, Diamond and the entire nursing staff were wonderful. They were communicative, thoughtful and very helpful during this process. They always followed up after every appointment and sent clear emailed directions for all steps along the way. I was never confused about what to do and didn't need to track them down for anything.
Describe your experience with Columbia University.
The clinic is really full-service. It has everything on site so no going to different floors or labs for various testing. I had to have an additional procedure not related to IVF during the process and it was so reassuring to be able to do it there with the team I knew. The clinic is also beautiful, spotless, and very covid conscious, which I appreciated.
Describe the costs associated with your care under Paula Brady at Columbia University.
10-15$
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I did an egg-freezing cycle and then ended up needing to use those eggs for IVF 4 years later. Dr. Brady gave provided us with clear information and medical recommendations based on my age, test results, insurance coverage and family goals. I ended up doing one egg retrieval cycle during the freezing process and was able to get 10 eggs. Four years later, my husband and I made embryos with those eggs for IVF. We genetically tested all viable embryos and ultimately ended up with 3 healthy embryos available for transfer. We did a single embryo transfer and are currently pregnant with our first child.
How competent was Columbia University at LGBTQ+ care?
My egg freezing was not covered under my insurance so I paid out of pocket but my IVF was covered at about 90%. The egg freezing including medications, retrieval, storage, etc. was about $15,000. The IVF costs were about $4000 (including all medications, monitoring, and genetic testing.)
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at Columbia University.
Dr. Brady recommended a single embryo transfer based on my age (41) and other factors (including research data she shared and our specific circumstances) and we completely agreed with her recommendations.
9
Doctor
Paula Brady
NPS
Humanity
1 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
3 of 5
5
Clinic
Columbia University
New York
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
LGBTQ+ Care
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 34
1 IVF
Endometriosis
European
Latinx
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Brady] addressed every question and concern I had with such compassion and professionalism which made me feel at ease through the process. She made me feel like I was her only patient with the amount of time she spent to address all my needs in such a detailed way. She was very easy to get a hold of and also responded to emails very quickly...Dr Brady understood the concern we had with the possibility of multiple births. We went with a single embryo transfer and it was a success
The center [Columbia University] was clean. The waiting time was very short and they always had multiple appointment time options. I was working full time during my ivf cycle and they worked with me around my schedule. I appreciated everyone’s smiles and kind words, even people I just walked by in the hall...All staff at this Center were kind and friendly and that included my nurse Madison. She was so kind and positive during every encounter...
How was your experience with Paula Brady at Columbia University?
I could not thank Dr Brady enough for her support and care throughout my IVF cycle. In this difficult time, during Covid, I was amazed by the level of attentiveness, care and compassion I received throughout the cycle. She addressed every question and concern I had with such compassion and professionalism which made me feel at ease through the process. She made me feel like I was her only patient with the amount of time she spent to address all my needs in such a detailed way. She was very easy to get a hold of and also responded to emails very quickly. I truly can not thank her enough!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr Brady treated me with compassion, patience and genuine care. I felt like she listened and heard my questions/concerns and developed a great treatment plan for my husband and I.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison)
All staff at this Center were kind and friendly and that included my nurse Madison. She was so kind and positive during every encounter. Again, during Covid, it can be difficult to connect, however I found Madison to be very attentive, informative and really appreciated her positivity and encouragement.
Describe your experience with Columbia University.
The center was clean. The waiting time was very short and they always had multiple appointment time options. I was working full time during my ivf cycle and they worked with me around my schedule. I appreciated everyone’s smiles and kind words, even people I just walked by in the hall.
Describe the costs associated with your care under Paula Brady at Columbia University.
Costs varies, however a large part was covered my insurance.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr Brady understood the concern we had with the possibility of multiple births. We went with a single embryo transfer and it was a success.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
8
Age 38 - 39
1 IUI
1 IVF
1 Embryo Freezing
PCOS
East Asian
Income $100K - $199K
Doctor
Only Doc Seen
Strongly Recommends
Neutral
Successful
As a physician myself, I was impressed with both Dr. Brady's clinical knowledge and competence as well as her empathetic bedside manner. If there was a setback, she would break the news in a sensitive and empathetic way, but at the same time come up with solutions to address the set-back.... I was able to email her directly with any questions (which I feel is rare with most physicians), and she would typically respond within 24 hours and answer any questions I had in detail.
The facilities at Columbia IVF are clean, well-designed and very organized. The staff including nurses and secretaries are polite and responsive to patients' needs. The physicians I saw at the clinic were excellent both in terms of clinical competence and bedside manner. The embryologists I met were professional and careful in their handling of my embryo from what I saw during my transfer.... PGS $2,500, Cyropreservation (annual) $1,200, Anesthesia $500, Igenomix PGS fee $750.
How was your experience with Paula Brady at Columbia University?
As a physician myself, I was impressed with both Dr. Brady's clinical knowledge and competence as well as her empathetic bedside manner. If there was a setback, she would break the news in a sensitive and empathetic way, but at the same time come up with solutions to address the set-back. I did not have Dr. Brady do the egg retrieval because of a conflict in my work schedule, but she did do the egg transfer. I was extremely nervous about the transfer because I ended up with only 1 genetically normal embryo after PGS screening, but I was impressed with how carefully and smoothly she preformed the transfer. The embryo ended up implanting, and I am now in the 2nd trimester of pregnancy!
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
I would advise patients in general to ask their IVF doctor about their chances for success with each cycle given their individual circumstances. We did not discuss this in too much detail, and I did not think to push for more information on my chances of success because I was so focused on just starting treatment. I was 38yo when I did the egg retrieval. 12 eggs were retrieved, 7 fertilized, 3 embryos made it to day 5 and only 1 embryo was genetically normal after screening. I was surprised and disappointed that this was considered a good result for my age. I was expecting and hoping to have at least 2-3 good embryos. Every doctor wants to paint the most optimistic picture possible so I think it's important to ask about the worst outcomes too so you can prepare yourself and not be overly disappointed.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
I found Dr. Brady to be warm, empathetic and patient, and I felt very comfortable under her care. I was able to email her directly with any questions (which I feel is rare with most physicians), and she would typically respond within 24 hours and answer any questions I had in detail. She would also call me directly herself with any important news and offer to talk about anything I wanted over the phone if email wasn't sufficient.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Gonadal F (225 IU), Menopur (225 IU) and Ovidrel were used for egg retrieval. To prepare for the transfer I took estradiol 2mg BID and progesterone IM injections nightly. I continued the estradiol and progesterone injections until the 10th week of pregnancy.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Katrina Leong)
The nurses explained the instructions well both verbally and through email. They were responsive to any questions I had.
Describe your experience with Columbia University.
The facilities at Columbia IVF are clean, well-designed and very organized. The staff including nurses and secretaries are polite and responsive to patients' needs. The physicians I saw at the clinic were excellent both in terms of clinical competence and bedside manner. The embryologists I met were professional and careful in their handling of my embryo from what I saw during my transfer.
Describe your experience with your monitoring appointments at Columbia University.
Monitoring appointments were scheduled for a specific time, but they were flexible at the same time. So if I needed an earlier appointment, they would easily accommodate that. I would typically get there at 7am, and my wait would be no more than 10-20min.
Describe the costs associated with your care under Paula Brady at Columbia University.
PGS $2,500, Cyropreservation (annual) $1,200, Anesthesia $500, Igenomix PGS fee $750. The rest was covered under insurance and required $50 copay for each clinic visit.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
We only had one good embryo, so we did not have any other choices. But Dr. Brady said that she would still prefer eSET in my case any way.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Columbia University
New York
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
PCOS
Unexplained
South Asian
Income $0 - $49K
4th of 4 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Paula Brady] used ICSI and embryos were frozen as I suffered from hyper stimulation during the retrieval phase. Hence, transfer was done after one and a half month...she followed a very regular monitoring regime throughout the process...transferred single embryo as she advised it to be safe for us...She takes care of her patients at a very personal level and treats you more than a patient. She listens all of your problems carefully and try to resolve them, even the minutest of issues. She often called me personally on issues which may not be of great significance but in order to make me comfortable, she would always call me and reply my emails even on Sundays. Whenever, I used to contact her thinking of something as a huge issue, she would not only address it but made me comfortable. Throughout the procedure, she was with us as a doctor at a very personal level. She always welcome questions and makes her patients comfortable. She makes the whole procedure very comfortable, memorable and enjoyable. She ensures that she captures every moment of the journey for her patients. She is a wonderful fertility doctor and treats her patients with compassion and love and she is a real gem.
The clinic [Columbia University] is open even on holidays and weekends and they would never postpone anything scheduled for a given day. The wait time was minimum and staff was very friendly. The only small weakness I found was at times, there was a bit long waiting time for the after office hours emergency helpline...She [nurse] followed up on daily monitoring and briefed us about the ongoing process and next steps and would convey directions of the doctor. She was easily accessible...used ICSI and embryos were frozen as I suffered from hyper stimulation during the retrieval phase. Hence, transfer was done after one and a half month. Besides, she followed a very regular monitoring regime throughout the process.
How was your experience with Paula Brady at Columbia University?
I wish I could rate her on a scale having numbers way greater than 10. She is above any scale that can measure her professionalism, dedication, commitment, concern, care and love for her patients. She studies her patients in depth and personalize the treatment based on each individual as she does not consider her patients as a number but as a human, who needs special care and attention. She would never ignore even the slightest of issues you are facing while going through the treatment. Throughout the process, I emailed her quite frequently on very basic issues and she would always address them in a polite way and often, I would receive a call from her personally addressing the issue. She makes the patients very comfortable, for example, I was having pain of injections and she resolved it in a very effective way. She takes the patient along on what is best for the patient professionally and she guides the patient on each and every issue although I know that most clinics and doctors never go in such details. We saw many fertility doctors for the last eleven years and went through many fertility treatments and emotional traumas and for most of the doctors, I was just a number and in time of failure, it was quite casual for them. However, Dr. Brady addresses very minute details like daily scans and readings quite seriously and would discuss with us. She is a very knowledgeable doctor and knows her work very well and then take her patients along that plan.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
I would advise to trust Dr. Brady as she knows her work, being competent and knowledgeable and follow her each and every instruction very religiously, including timings and all other dos and dont's.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady is an excellent consultant and above all, a wonderful human being. She takes care of her patients at a very personal level and treats you more than a patient. She listens all of your problems carefully and try to resolve them, even the minutest of issues. She often called me personally on issues which may not be of great significance but in order to make me comfortable, she would always call me and reply my emails even on Sundays. Whenever, I used to contact her thinking of something as a huge issue, she would not only address it but made me comfortable. Throughout the procedure, she was with us as a doctor at a very personal level. She always welcome questions and makes her patients comfortable. She makes the whole procedure very comfortable, memorable and enjoyable. She ensures that she captures every moment of the journey for her patients. She is a wonderful fertility doctor and treats her patients with compassion and love and she is a real gem.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
She used ICSI and embryos were frozen as I suffered from hyper stimulation during the retrieval phase. Hence, transfer was done after one and a half month. Besides, she followed a very regular monitoring regime throughout the process.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Katrina Leong)
She followed up on daily monitoring and briefed us about the ongoing process and next steps and would convey directions of the doctor. She was easily accessible.
Describe your experience with Columbia University.
The clinic is open even on holidays and weekends and they would never postpone anything scheduled for a given day. The wait time was minimum and staff was very friendly. The only small weakness I found was at times, there was a bit long waiting time for the after office hours emergency helpline.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
The doctor transferred single embryo as she advised it to be safe for us and we had no issue with that.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unknown Success
NPS
10
NPS
8
Age 29 - 31
2 IUI
1 IVF
Diminished Ovarian Reserve
Male Factor
Ashkenazi Jewish
Income $100K - $199K
Teacher
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr Brady strongly believes in single embryo transfer and made that clear in our initial IVF consultation...is compassionate clear and a honest with great bedside manner. I feel great under her care however she isn’t the doctor that always sees me when visiting...always makes sure we are comfortable with next steps before pursuing a treatment plan. She is optimistic but realistic which works well for my specific needs...Retrieved 4 eggs (no surprise at all that was predicted) 3 fertilized, one made it do day 6 blast Sent for PGS testing and is genetically normal Banking before transferring
[Columbia University is] Organized efficient friendly and well run...The billing department and insurance issues were a bit confusing and I didn’t feel like I had enough support on that end...I wish I’d get to see my specific dr at visits...Nurse and care coordinator are efficient but kind...The nursing staff is extremely efficient and professional but very kind and friendly...Work up bloodwork to check AMH,FSH levels and AFC since there was concern for DOR.
How was your experience with Paula Brady at Columbia University?
Dr Brady is a confident doctor who immediately put us at ease. She is compassionate, clear and a great communicator. Her bedside manner is wonderful and always makes sure we are comfortable with next steps before pursuing a treatment plan. She is optimistic but realistic which works well for my specific needs.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Understand that you are receiving care at a clinic and not a private practice
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr Brady is compassionate clear and a honest with great bedside manner. I feel great under her care however she isn’t the doctor that always sees me when visiting.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Work up bloodwork to check AMH,FSH levels and AFC since there was concern for DOR. Once that was determined IUI with trigger was suggested Cycle pushed off several times due to hormonal imbalances Semen analysis MF diagnosis Oral medication trigger IUI resulted in negative Semen analysis One more IUI recommended before moving on resulted in negative Recommendation IVF/ICSI Estrogen patch luteal priming 250 gonal F 225 menopur Trigger Retrieved 4 eggs (no surprise at all that was predicted) 3 fertilized, one made it do day 6 blast Sent for PGS testing and is genetically normal Banking before transferring
Describe your experience with your nurse at Columbia University. (Assigned nurse: Initially Karen but now Katrina )
Nurse and care coordinator are efficient but kind The nursing staff is extremely efficient and professional but very kind and friendly.
Describe your experience with Columbia University.
Organized efficient friendly and well run The billing department and insurance issues were a bit confusing and I didn’t feel like I had enough support on that end I wish I’d get to see my specific dr at visits
Describe the costs associated with your care under Paula Brady at Columbia University.
My insurance covered monitoring appointments and blood work as well as IUI All IVF expenses were Out of pocket Retrieval medications genetic testing total of 20K
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr Brady strongly believes in single embryo transfer and made that clear in our initial IVF consultation
10
Doctor
Paula Brady
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Columbia University
New York
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2020, Successful
NPS
10
NPS
10
Age 44
Donor Eggs
European
Income $500K+
3rd of 3 Docs
1 IUI With Other Docs
3 IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
After discussion [with Dr. Brady] we decided it was best to pursue a fresh donor. So we used their internal donor service at Columbia, which is awesome and they found me a donor. She used progesterone nightly and estrogen in preparation and we had a positive result from the first transfer...She explained all the facts and was understanding of your difficulties. She knew we had been on a long road of failures, so she was sensitive to that but always decisive and positive. Very calm and professional
The location [of Columbia University] is great and near the park. Nice for walks after or before important scans or appointments. The decor is nice and well fitted out, the exam rooms are clean and modern. The staff actually care and remember you from previous visits. There is a warm and welcoming feeling to the place...[Nurses are] Prompt with information. Everything you would hope for in a nurse. Everyone there was caring and thoughtful. The ladies that take your blood too, such nice women.
How was your experience with Paula Brady at Columbia University?
Compared to my difficult experience at CCRM with another Dr who was more interested in his own ego than me as a patient. Pauls was a breathe of fresh air. From the moment we met her on zoom (due to the pandemic) we knew we wanted to work with her. I completely trusted her calm and professional personality. She wanted to do tests on us first before stating any fertility treatments, which I liked and she found some problems with my partners sperm. Nobody else had run these kind of tests before. She always responded to emails quickly. She just seems like she genuinely cares and she wants to find out why it's not working. To unpick the puzzle. Rather than just push me into a round of IVF. I never felt like I was being used for my money there.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Be ready to get pregnant!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
She explained all the facts and was understanding of your difficulties. She knew we had been on a long road of failures, so she was sensitive to that but always decisive and positive. Very calm and professional
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
After discussion we decided it was best to pursue a fresh donor. So we used their internal donor service at Columbia, which is awesome and they found me a donor. She used progesterone nightly and estrogen in preparation and we had a positive result from the first transfer.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison Leffler)
Prompt with information. Everything you would hope for in a nurse. Everyone there was caring and thoughtful. The ladies that take your blood too, such nice women.
Describe your experience with Columbia University.
The location is great and near the park. Nice for walks after or before important scans or appointments. The decor is nice and well fitted out, the exam rooms are clean and modern. The staff actually care and remember you from previous visits. There is a warm and welcoming feeling to the place.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I agree with eSET
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020, Unknown Success
NPS
4
NPS
7
Age 40
Income $100K - $199K
2nd of 3 Docs
2 IUI With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Not sure
We only met [Dr. Paula Brady] once during the initial consultation. It was immediately clear that she placed me in a specific category based on very preliminary information. Maybe I caught her on a bad day but she did not have much bedside manner and was not very positive. There's reality and then there's just negativity...she responded to very few emails. It is very difficult to accurately rate someone with whom I had minimal contact. All follow-ups were handled by her team who were exceptional and the reason I stayed with Columbia Fertility.
Katrina [nurse at Columbia University] is outstanding. She follow-ups on every question and on any concerns. you might have. Dr. Brady's entire team is quite exception and definitely are a BIG part of her success. They make the experience with this fertility center well worth it...They are punctual and efficient. Some are friendlier than others but all are professionals. The weaknesses for me include the front desk: If a patient completes the electronic check-in why do they still have to provide their information again in this open setting. One representative is always friendly but the other not so much. She often seems annoyed. The other weakness is often feeling like just a number. I understand that they have a lot of patients but the experience is very individual. Having your dream realized should not be greeted with a certain layer of coldness and commonality when it is anything but that.
How was your experience with Paula Brady at Columbia University?
Again, I only saw her once and she responded to very few emails. It is very difficult to accurately rate someone with whom I had minimal contact. All follow-ups were handled by her team who were exceptional and the reason I stayed with Columbia Fertility.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
If you want to have more direct interaction with her, you should voice this early on. This way if she cannot oblige, you know from the onset and can make an informed decision.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
We only met once during the initial consultation. It was immediately clear that she placed me in a specific category based on very preliminary information. Maybe I caught her on a bad day but she did not have much bedside manner and was not very positive. There's reality and then there's just negativity.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Destiny)
Katrina is outstanding. She follow-ups on every question and on any concerns. you might have. Dr. Brady's entire team is quite exception and definitely are a BIG part of her success. They make the experience with this fertility center well worth it.
Describe your experience with Columbia University.
The strengths include their coordination. I never experienced a long wait with any appointment. They are punctual and efficient. Some are friendlier than others but all are professionals. The weaknesses for me include the front desk: If a patient completes the electronic check-in why do they still have to provide their information again in this open setting. One representative is always friendly but the other not so much. She often seems annoyed. The other weakness is often feeling like just a number. I understand that they have a lot of patients but the experience is very individual. Having your dream realized should not be greeted with a certain layer of coldness and commonality when it is anything but that.
Describe the costs associated with your care under Paula Brady at Columbia University.
Only for co-pays and for blood work that was sent to the wrong lab.
4
Doctor
Paula Brady
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
7
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
10
NPS
10
Age 34 - 35
2 IUI
2 IVF
Diminished Ovarian Reserve
European
Ashkenazi Jewish
Income $100K - $199K
Teacher
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Brady has been adamant about transferring one embryo at a time for the health and safety of both me and my future child. At this point, I only have 2 frozen embryos left and one didn't make it to the blastocyst stage until day 7 which apparently means it's of lesser quality. Dr. Brady previously mentioned transferring those last 2 together...has taken the time to really get to know me. She remembers everything that is going on with me, including in my life outside of fertility treatments, and checks in with me personally. I email her often with questions and she is always prompt to reply. When I had my first miscarriage, she seemed almost as upset as I was and offered a much needed hug. She is just personable and authentically human.
Monitoring [at Columbia University] occurs from 7am until 9:30am, 7 days a week...carries all the state-of-the-art equipment and it is a beautiful office. I don't think I would ever leave this clinic. All the doctors are super knowledgeable and professional and the rest of the staff is so friendly and warm. They all know me by name at this point and they seem genuinely interested in talking with me. The office is also very efficient. I never wait very long at all for morning monitoring or procedures. Everything about this place is great and I can't imagine going anywhere else.
How was your experience with Paula Brady at Columbia University?
I absolutely adore Dr. Brady. She is so thorough and thoughtful, always considering what more we can do to achieve a healthy pregnancy. She treats me as an intellectual equal and answers all my questions without ever rushing me or making me feel like my questions are silly. She was new to the clinic after my first round of IUI and I am so grateful to have switched to her care. I feel like she is fully invested in my case and always up to date on the latest research. Of all the doctors I have seen at the clinic, she is the most warm and personable. I seriously can't say enough about her. She is absolutely the best.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Ask all the fertility questions you have ever had! She will answer all of them!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady has taken the time to really get to know me. She remembers everything that is going on with me, including in my life outside of fertility treatments, and checks in with me personally. I email her often with questions and she is always prompt to reply. When I had my first miscarriage, she seemed almost as upset as I was and offered a much needed hug. She is just personable and authentically human.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
With my first round of IUI, the Clomid caused ovarian cysts that took a while to go away. After that she switched me to Letrozole and I had no problem with it. When I began IVF, she monitored my follicles closely and raised the dose of Gonal-f and Menopur as she felt necessary. Considering my low reserve, I had a good egg yield during that cycle so she kept my doses the same during the next one. After my first round of IVF, I waited to do a frozen transfer and it didn't take so after the second round, we did a fresh transfer. All along Dr. Brady has been recommending that we do genetic testing of the embryos but we declined because of cost. In my first pregnancy, we had heard a heartbeat at 7 weeks and everything was proceeding normally. Then, when I went in for my last appointment with the clinic, Dr. Brady discovered at that time that the baby's heart had stopped beating. In disbelief, I asked the next day if she could check again and she invited me in and even had another doctor take a look. She recommended a D&C and testing of the contents of conception. The results of the testing showed that the baby had trisomy 9. I was grateful to know this as it helped bring closure to the loss. After that, Dr. Brady proceeded with additional testing (including additional blood panels and an endometrial biopsy) to make sure we cover all our bases before doing another transfer. I just lost my second pregnancy very suddenly at 6 weeks and when I informed Dr. Brady, she asked me to bring in the tissue I had passed so she could send it off for testing. She wants to schedule a meeting with my husband and I next week to discuss additional genetic testing and how we can try to prevent additional miscarriages.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Karen)
Karen was my nurse until she left just recently. She always provided very clear instructions and seemed very caring. Her replacement seems a little less warm and less clear about instructions but I will see how she does moving forward.
Describe your experience with Columbia University.
When I was a new patient, the clinic was just moving to a newly renovated penthouse office in the same building. The new clinic carries all the state-of-the-art equipment and it is a beautiful office. I don't think I would ever leave this clinic. All the doctors are super knowledgeable and professional and the rest of the staff is so friendly and warm. They all know me by name at this point and they seem genuinely interested in talking with me. The office is also very efficient. I never wait very long at all for morning monitoring or procedures. Everything about this place is great and I can't imagine going anywhere else.
Describe your experience with your monitoring appointments at Columbia University.
Monitoring is super easy and fast. Monitoring occurs from 7am until 9:30am, 7 days a week. I am particularly grateful for the early hours because it takes at least 45 minutes to get from the clinic to my school (I am a teacher) and I can still make it to work on time if I go in at 7am. Since everyone at the clinic is always so pleasant and friendly, it's not a bad way to start the day. They really make it painless to have to get up a little earlier to go to a monitoring appointment before work.
Describe the costs associated with your care under Paula Brady at Columbia University.
Each procedure has been different so it's difficult to say what each cost has been. Also, my insurance covers some parts of treatment. So far, we have spent around $5,000 total.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady has been adamant about transferring one embryo at a time for the health and safety of both me and my future child. At this point, I only have 2 frozen embryos left and one didn't make it to the blastocyst stage until day 7 which apparently means it's of lesser quality. Dr. Brady previously mentioned transferring those last 2 together so I am going to follow up with her about that the next time I see her.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 35 - 36
2 IUI
1 IVF
European
Income $50K - $99K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Brady was always attentive and gave full responses to all my questions. She would always respond to all my emails even on after hours. She was always personal and super sweet.... Dr Brady was incredibly knowledgeable, professional, supportive, compassionate, never judging and always sweet. She was always in touch and her entire team was on top of everything. We were always updated the same day after our appointment. I didn't have to follow up or explain anything to anyone. It felt like everything was done for us.
We had an amazing experience. First of all the whole place had a positive and light energy. The entire stuff was always smiling. We never had to wait to long or be confused on what's next. After such outstanding level of care and professionalism I decide to switch all my doctors to Columbia doctors!...The entire stuff was always helpful. Everyone was on point I didn’t have to remind or explain anything to anyone.
How was your experience with Paula Brady at Columbia University?
We didn’t know what to expect when we first decided to go to the fertility center. But honestly it all went so smooth and hustle free. I had no confusion I knew what to do next every step of the way. This was probably the most non-overwhelming doctor experience I ever had. After several months we had a successful IVF in the first try :) Every doctor we worked with was incredible but our favorite by far was Dr Brady. We are definitely coming back for baby #2 :) Dr Brady was incredibly knowledgeable, professional, supportive, compassionate, never judging and always sweet. She was always in touch and her entire team was on top of everything. We were always updated the same day after our appointment. I didn't have to follow up or explain anything to anyone. It felt like everything was done for us.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Dr Paula is fantastic but regardless of the doctor it is still lengthy and emotionally draining procedure. Just be patient it won't happen over night.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr Brady was always attentive and gave full responses to all my questions. She would always respond to all my emails even on after hours. She was always personal and super sweet.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Everybody is different and after several IUIs and continuously monitoring my ovulation we learnt some things about my body which helped us to address when we arrived to the final step IVF.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Karen)
The entire stuff was always helpful. Everyone was on point I didn’t have to remind or explain anything to anyone. It felt like everything was done for me. No stress no confusion. All my emails and questions were answered in a timely manner.
Describe your experience with Columbia University.
We had an amazing experience. First of all the whole place had a positive and light energy. The entire stuff was always smiling. We never had to wait to long or be confused on what's next. After such outstanding level of care and professionalism I decide to switch all my doctors to Columbia doctors!
Describe the costs associated with your care under Paula Brady at Columbia University.
Our insurance covered 95% of everything. We only had to pay some small fees here and there.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I agree with the hospital's policy, multiple embryo transfer may cause complications. One healthy baby at a time.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 35 - 36
2 IVF
2 Egg Freezing
PCOS
Middle Eastern
Marketer or PR
2nd of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
After our first cycle, we were a bit disappointed for getting only 2 healthy embryos...I was in my mid 30s and started with 27 eggs...the temptation to just get on with it and try to do a transfer was there. Dr. Brady pushes us to 1) so another cycle to get more embryos. 2) put me on birth control to better sync up my eggs. We got a much better result the second time- 5 healthy frozen embryos. Now we are pregnant but also will likely not have to go through the shots again to complete our family!
The nursing staff [at Columbia University] was good but could definitely improve only by paying closer attention to detail sometimes and being a bit more proactive. For example, as we waited for PGS testing results, it was around the holidays and things took longer than usual. I would have loved to get an update more proactively to manage my expectations about how long it would take...This place was a well oiled machine! Everything was pretty organized and you never really waited that long. After a certain time, you can’t get through to them through the main line. Having your nurses email and direct line is really important. The location was super practical for me with the frequent visits too.
How was your experience with Paula Brady at Columbia University?
Dr. Brady was the kind of doctor that worked so hard for the positive outcome that she would change her own schedule around to make sure she was there for each milestone. She would reply to emails so quickly it blew my mind away! She was an absolute joy to work with and I would definitely go see her again for my second child.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Go see her NOW!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was so warm. She remembered details about me from visit to visit, always had a smile on and took the time to answer my questions.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
After our first cycle, we were a bit disappointed for getting only 2 healthy embryos. I didn’t understand why as I was in my mid 30s and started with 27 eggs (a really good number I thought). Also, the temptation to just get on with it and try to do a transfer was there. Dr. Brady pushes us to 1) so another cycle to get more embryos. 2) put me on birth control to better sync up my eggs. We got a much better result the second time- 5 healthy frozen embryos. Now we are pregnant but also will likely not have to go through the shots again to complete our family!
Describe your experience with your nurse at Columbia University. (Assigned nurse: Karen )
The nursing staff was good but could definitely improve only by paying closer attention to detail sometimes and being a bit more proactive. For example, as we waited for PGS testing results, it was around the holidays and things took longer than usual. I would have loved to get an update more proactively to manage my expectations about how long it would take.
Describe your experience with Columbia University.
This place was a well oiled machine! Everything was pretty organized and you never really waited that long. After a certain time, you can’t get through to them through the main line. Having your nurses email and direct line is really important. The location was super practical for me with the frequent visits too.
Describe the costs associated with your care under Paula Brady at Columbia University.
My care was covered by insurance. I paid very little OOP.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2022 - 2023, Successful
NPS
10
NPS
10
Age 40 - 41
6 IUI
1 IVF
Latinx
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady was kind, attentive and respectful. I absolutely trusted her...She's knowledgable and passionate about her profession. I'll be eternally grateful for her help and care... I never felt rushed during my visits...will not disappoint... Trust and keep faith alive. She will be there to guide and help you throughout your journey. I'm glad I found her and glad she was my doctor by choice...
The [Columbia University] clinic is operates efficiently and effectively. It's always maintained cleaned and noise free. The clinic requires everyone to wear a mask at all times. I don't have anything bad to say. Strengths: respectful, caring, compassionate, motivating, understanding, friendly, kind, honest...I love the team! They answered all my questions and concerns. They got back to me within a few minutes/hours. Honestly, I have nothing bad to say. I was always greeted with a smile and I felt welcomed. The nurses and receptionists were cordial during my visits.
How was your experience with Paula Brady at Columbia University?
I did extensive research on a fertility doctors. I'm glad I found the best one. Dr. Brady and her team were professional, compassionate and welcoming. My questions were always answered. Dr. Brady was kind, attentive and respectful. I absolutely trusted her and the team. She's knowledgable and passionate about her profession. I'll be eternally grateful for her help and care.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Dr. Paula Brady will not disappoint... Trust and keep faith alive. She will be there to guide and help you throughout your journey. I'm glad I found her and glad she was my doctor by choice.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Paula Brady and her team were patient and always available to answer any of my questions. I never felt rushed during my visits with Dr. Brady.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela pugliese )
I love the team! They answered all my questions and concerns. They got back to me within a few minutes/hours. Honestly, I have nothing bad to say. I was always greeted with a smile and I felt welcomed. The nurses and receptionists were cordial during my visits.
Describe your experience with Columbia University.
The clinic is operates efficiently and effectively. It's always maintained cleaned and noise free. The clinic requires everyone to wear a mask at all times. I don't have anything bad to say. Strengths: respectful, caring, compassionate, motivating, understanding, friendly, kind, honest
Describe the costs associated with your care under Paula Brady at Columbia University.
My insurance didn't not cover ICSI which costed $2,665.00 (out of pocket). Everything else was through the insurance (responsible for copayments).
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 34 - 35
2 IVF
Endometriosis
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
the patience, compassion, and extremely high-quality care I received from Dr. Brady made it all bearable. The intense nature of infertility treatments is relentless at times (and the hormones don't help!), but Dr. Brady was always quick to respond to my panicked emails and thoughtfully considered protocol changes when needed. She is also incredibly data-driven, which I really appreciated- I always felt like I was getting personalized care that was tailored to my specific needs.
I started with 3 or 4 clomid cycles which all failed, then moved on to 2 egg retrievals [at Columbia University]. The first retrieval failed (no embryos were frozen) and the second resulted in three 3-day frozen embryos. My first transfer failed but second was successful!...The staff was great- very professional, kind, and caring...I was very happy with CU Fertility. Infertility treatments are really tough and no clinic can change that, but I always felt like I was treated with respect, kindness and compassion. They also get you in and out very quickly 9 times out of 10.
How was your experience with Paula Brady at Columbia University?
Infertility is devastating, and the treatments are no joke- it's an incredibly difficult experience. That being said, the patience, compassion, and extremely high-quality care I received from Dr. Brady made it all bearable. The intense nature of infertility treatments is relentless at times (and the hormones don't help!), but Dr. Brady was always quick to respond to my panicked emails and thoughtfully considered protocol changes when needed. She is also incredibly data-driven, which I really appreciated- I always felt like I was getting personalized care that was tailored to my specific needs.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Have trust and be patient- it's almost impossible when you're in the thick of it, but the woman knows her s&*t!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady is a fantastic listener- incredibly patient and empathetic.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I started with 3 or 4 clomid cycles which all failed, then moved on to 2 egg retrievals. The first retrieval failed (no embryos were frozen) and the second resulted in three 3-day frozen embryos. My first transfer failed but second was successful!
Describe your experience with your nurse at Columbia University. (Assigned nurse: Destiny)
The staff was great- very professional, kind, and caring.
Describe your experience with Columbia University.
I was very happy with CU Fertility. Infertility treatments are really tough and no clinic can change that, but I always felt like I was treated with respect, kindness and compassion. They also get you in and out very quickly 9 times out of 10.
Describe the costs associated with your care under Paula Brady at Columbia University.
Most of my costs were covered by insurance.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
She left the decision of transferring one vs two embryos up to me.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5

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