Rated 9.8
Strongly recommend: 96%Neutral: 2%Don't recommend: 1%9.8
96% strongly recommend
113 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.9
9.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.7
5.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Columbia
Residency
Harvard Medical School/Brigham and Women’s Hospital/Massachusetts General Hospital
Fellowship
Harvard Medical School/Brigham and Women’s Hospital

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Paula Brady works in 1 office at

Columbia University
Rated 9.3
Strongly recommend: 86%Neutral: 8%Don't recommend: 5%9.3

Explore Clinic
New York
5 Columbus Circle
New York, NY 10019

113 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
1 Fertility Medications
Unexplained
2nd of 2 Docs
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Paula Brady] explained her plan for me clearly; I always understood next steps...has an excellent bedside manner, and seemed committed to my process and experience. She responded to my questions quickly (usually by email which is more convenient for me due to work). I always felt well taken care of.
My nurse [at Columbia University] was very on top of my care, and a very efficient communicator...Mostly covered by insurance; I just paid copays...The clinic runs very efficiently. Everyone is enthusiastic and kind, from the front desk to the nurses. Morning monitoring goes quickly; visits never ran over time/late. All the physicians I met were attentive and kind as well...[Dr. Paula Brady] explained her plan for me clearly; I always understood next steps...has an excellent bedside manner, and seemed committed to my process and experience. She responded to my questions quickly (usually by email which is more convenient for me due to work). I always felt well taken care of.
How was your experience with Paula Brady at Columbia University?
Dr Brady has an excellent bedside manner, and seemed committed to my process and experience. She responded to my questions quickly (usually by email which is more convenient for me due to work). I always felt well taken care of.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr Brady explained her plan for me clearly; I always understood next steps
Describe your experience with your nurse at Columbia University. (Assigned nurse: Katrina)
My nurse was very on top of my care, and a very efficient communicator
Describe your experience with Columbia University.
The clinic runs very efficiently. Everyone is enthusiastic and kind, from the front desk to the nurses. Morning monitoring goes quickly; visits never ran over time/late. All the physicians I met were attentive and kind as well.
Describe the costs associated with your care under Paula Brady at Columbia University.
Mostly covered by insurance; I just paid copays
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 41 - 42
1 Embryo Freezing
Male Factor
Poor Egg Quality
East Asian
Income $200K - $499K
Business Executive
2nd of 2 Docs
IVF With Other Docs
2 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady is one of the best fertility doctors you can find! Both me and my husband enjoyed working with her! 1/ Evidence-based approach: Dr. Brady...was interested in investigating the root causes to improve the results...2/ Communication: Dr. Brady is an excellent communicator. During our treatment, she was able to explain the treatment option and pros and cons well. Dr. Brady also responded to our emails promptly (even late at night!) and provided us with the medical and emotional support we needed. We felt like we were in good hands throughout and will definitely keep in touch with her! 3/ Results: We did one round of embryo freezing and transfer and both of them were successful. I am now 12 weeks pregnant :)
Another thing I love about the CUFC was the team members. The nurses and care coordinator were competent, compassionate and great to work with...has very efficient operations. Check-in, wait for 5-10 mins and do blood tests and ultrasounds. I was usually out the door within 20 mins. All the staff were nice and pleasant to work with...no billing or scheduling problems). They were open to working with embryos from another clinic.
How was your experience with Paula Brady at Columbia University?
Dr. Brady is one of the best fertility doctors you can find! Both me and my husband enjoyed working with her! 1/ Evidence-based approach: Dr. Brady was our second fertility doctor. We have done two embryo freezing cycles with the previous doctor but our success rate was low. (only one healthy embryo from the two rounds). Unfortunately, our previous doctor didn’t seem interested in conducting a further investigation or modifying the protocol based on test or treatment results. On the other hand, Dr. Brady was interested in investigating the root causes to improve the results. After our first meeting, Dr. Brady had my partner do an additional test and found out that there is also a male factor to our infertility in addition to the egg quality issue from my age. Based on this result and additional input from a male fertility specialist, she was able to change the protocol and get a successful result. 2/ Communication: Dr. Brady is an excellent communicator. During our treatment, she was able to explain the treatment option and pros and cons well. Dr. Brady also responded to our emails promptly (even late at night!) and provided us with the medical and emotional support we needed. We felt like we were in good hands throughout and will definitely keep in touch with her! 3/ Results: We did one round of embryo freezing and transfer and both of them were successful. I am now 12 weeks pregnant :)
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
You may not see Dr. Brady in person as much but I wouldn’t worry about that too much. Other doctors did our retrieval and transfer but all the doctors at CUFC were wonderful.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
1/ Sperm testing: Found higher DNA fragmentation and did a consultation and more testing with a male fertility specialist 2/ 1 round of embryo freezing: modified stimulation protocol (lower dosage of medications based on my race - eastern asian female) + the microfluidics chip to select sperm 3/ 1 round of embryo transfer using the embryo from another clinic Natural cycle, Ovidrel 250 mcg #1 PFS (trigger shot), Progesterone until week 10 of pregnancy
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela (nurse) and Diamond (coordinator))
Another thing I love about the CUFC was the team members. The nurses and care coordinator were competent, compassionate and great to work with!
Describe your experience with Columbia University.
I was very happy with my experience with the clinic. Great location, beautiful office and efficient operations. (I loved going for a walk in Central Park after my treatment, no billing or scheduling problems). They were open to working with embryos from another clinic.
Describe your experience with your monitoring appointments at Columbia University.
CUFC has very efficient operations. Check-in, wait for 5-10 mins and do blood tests and ultrasounds. I was usually out the door within 20 mins. All the staff were nice and pleasant to work with.
Describe the costs associated with your care under Paula Brady at Columbia University.
Our insurance didn’t offer fertility benefits so everything was out of pocket for us. embryo freezing: $18K, embryo transfer: $4.5K (not including medications)
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
8
NPS
9
Age 36
1 Fertility Medications
PCOS
Ashkenazi Jewish
Income $200K - $499K
Lawyer
2nd of 2 Docs
6 Fertility Medications With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Brady was warm, caring, and answered all of my questions during our initial consultation....After my initial consultation, I didn't receive any direct communication from Dr. Brady, and I couldn't always tell the bloodwork / ultrasound scans she was reviewing (vs. another doctor or nurse)...It took only three cycles to get pregnant (my first cycle resulted in a chemical pregnancy, and second cycle resulted in a negative pregnancy test).
Generally, I felt that the nursing staff [at Columbia] was organized and communicative...It wasn't always clear to me when my prescriptions should have been called in; during at least one cycle, I reached out to my medication coordinator to proactively request that my medications be prescribed. She was very responsive, and prescriptions were always called in promptly when I reached out, but I wasn't sure when exactly the prescriptions would have been called in had I not been proactive.
How was your experience with Paula Brady at Columbia University?
It took only three cycles to get pregnant (my first cycle resulted in a chemical pregnancy, and second cycle resulted in a negative pregnancy test). Dr. Brady was warm, caring, and answered all of my questions during our initial consultation.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
You may need to be proactive in asking questions.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Generally, the nurses were available and helpful whenever I reached out with a question. After my initial consultation, I didn't receive any direct communication from Dr. Brady, and I couldn't always tell the bloodwork / ultrasound scans she was reviewing (vs. another doctor or nurse).
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Letrozole (2.5 mg, then 5 mg) for 5 days (week 1 of cycle) HCG trigger shot
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison Leffler)
Generally, I felt that the nursing staff was organized and communicative. During one cycle following a chemical pregnancy, the nurse assigned to me was a bit confused about where I was with respect to my second cycle, but we were able to clarify and figure things out within 30 minutes.
Describe your experience with Columbia University.
Strengths: results! The physicians are smart and knowledgable. Many of the nurses are compassionate, friendly, and supportive (Jenny is amazing!). Weaknesses: there's a bit of a factory feeling. This is a strength, in the sense that morning monitoring appointments were very, very efficient (I never felt like my time was being wasted, and never waited more than 10 minutes in the waiting area). But it's also a weakness, in that I wasn't always sure whether my doctor was reviewing my bloodwork and ultrasound results (vs. another doctor at the clinic or member of the nursing staff). Ultimately, Columbia helped me get pregnant twice, and it's difficult to argue with results, especially when the process itself was generally very smooth and straight-forward.
What specific things went wrong at Columbia University?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Columbia University.
It wasn't always clear to me when my prescriptions should have been called in; during at least one cycle, I reached out to my medication coordinator to proactively request that my medications be prescribed. She was very responsive, and prescriptions were always called in promptly when I reached out, but I wasn't sure when exactly the prescriptions would have been called in had I not been proactive.
8
Doctor
Paula Brady
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2024, Successful
NPS
10
NPS
10
Age 36 - 38
1 IUI
Unexplained
East Asian
2nd of 2 Docs
2 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Paula Brady] exceeded our expectations in every way...IUI and IVF...positive outcome with just one transfer...only complaint is that I didn't get to see Dr. Brady in person a few times. However, she was always just one email away. She answered my messages and concerns even late at night
caring team at Columbia University Fertility Center was fantastic...IUI cycle was delayed by months due to the unprofessional behavior of someone in the billing department....ask for Stephanie to manage your billing if you have insurance. She was the best...Angela was my primary nurse. She always answered all my questions promptly
How was your experience with Paula Brady at Columbia University?
My partner and I tried to conceive for seven years, enduring horrible experiences at our previous clinic. After reading glowing reviews of Dr. Brady online, we decided to book a consultation with her. She exceeded our expectations in every way. After our initial examination, we proceeded with IUI and IVF, and thanks to her outstanding care, we achieved a positive outcome with just one transfer! My only complaint is that I didn't get to see Dr. Brady in person a few times. However, she was always just one email away. She answered my messages and concerns even late at night.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady often sent me warm messages to check on me. She was my second fertility doctor, and unlike my first doctor, she genuinely cared about how I was doing. Her thoughtful gestures meant a lot to me.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela)
Angela was my primary nurse. She always answered all my questions promptly. I believe my journey wouldn't have been as pleasant without her professionalism.
Describe your experience with Columbia University.
The billing department was difficult to deal with at first. Then Stephanie got involved in handling my account, and she was fantastic. I never experienced any billing errors or problems with insurance when she managed my account.
Describe the costs associated with your care under Paula Brady at Columbia University.
I had good insurance and company benefits to support my fertility treatment financially. However, I also received a quote for out-of-pocket costs, which was surprisingly reasonable.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I read about Dr. Brady's eSET philosophy before I made my appointment with her. Given that I have some heart issues, my cardiologist also recommended that I do single embryo transfers.
What specific things went wrong at Columbia University?
  • Lost paperwork
  • Provided conflicting information
Describe the specific things that went wrong at Columbia University.
The caring team at Columbia University Fertility Center was fantastic. However, the start date of my IUI cycle was delayed by months due to the unprofessional behavior of someone in the billing department. She failed to make a pre-authorization request to my insurance and didn't answer my follow-up emails. Hence, please ask for Stephanie to manage your billing if you have insurance. She was the best.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2024, Successful
NPS
10
NPS
10
Age 41
1 Fertility Medications
Ashkenazi Jewish
Income $500K+
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady is clearly brilliant...very knowledgeable and explained in a very understandable way the probabilities and options...has a human element that balances her clinical knowledge in the best way...information she provided enabled me to make an informed decision with my husband
[Columbia University] was easy to work with and the doctors and nurses were wonderful...had to follow up a few times with the scheduling, billing, and prescription contacts...are very organized and easy to work with...Angela was the constant communicator throughout this process...incredible compassionate but very knowledgeable
How was your experience with Paula Brady at Columbia University?
Dr. Brady is clearly brilliant. She's very knowledgeable and explained in a very understandable way the probabilities and options. She has a human element that balances her clinical knowledge in the best way. The information she provided enabled me to make an informed decision with my husband. We feel very fortunate to have been under her care!
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Ask all the questions you want, she's great and doesn't mind answering. I'm the type of patient who needs to understand the probability and what is happening. She was beyond patient and understanding in answering questions both live and via email (she's very responsive)!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady and the nursing staff (including Nurse Angela!) were amazing. Very kind, super responsive, and very willing to answer any and all questions. I felt well taken care of and certainly in good hands. They clearly are extremely knowledgeable, but beyond that they care about their patients as people. They made a stressful situation much better than it could have been.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela Pugliese )
Angela was the constant communicator throughout this process. She is incredible compassionate but very knowledgeable. She reached out very quickly once she had results and always communicated to me clearly, anticipating my questions! She was lovely, super sweet, and so supportive. I felt incredibly comfortable with her as an advocate.
Describe your experience with Columbia University.
The clinic was easy to work with and the doctors and nurses were wonderful! I found that I had to follow up a few times with the scheduling, billing, and prescription contacts to get things squared away at times, but nothing terrible. In all, they are very organized and easy to work with!
Describe the costs associated with your care under Paula Brady at Columbia University.
I did a timed intercourse cycle out of pocket (no insurance coverage) which was about $2000-2100.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 39
1 IVF
Unexplained
European
Income $500K+
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady made us feel as comfortable as possible and confident in knowing that the right decisions were being made...any questions or concerns we were always able to reach her directly via email...received quick and thorough responses...she was amazing in guiding us through it
[Columbia University] was always calm, clean and comforting. It was never very crowded and I never had to wait very long to be seen. Everything felt like it was state of the art and morning monitoring and blood draws were as easy as possible....Angela always updated me during the process and gave me clear instructions
How was your experience with Paula Brady at Columbia University?
Dr. Brady made us feel as comfortable as possible and confident in knowing that the right decisions were being made. We never felt the need to question her suggestions and if we ever had any questions or concerns we were always able to reach her directly via email and received quick and thorough responses. This was so incredibly valuable to us in the process.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was incredible in every aspect. She listened to all of our questions and concerns and never once made us feel rushed—every response was thorough, kind and comforting. She remembered all the details about our history and always genuinely cared about how we felt through the process. Obviously this was a stressful time in our lives, but she was amazing in guiding us through it. She was exactly what anyone could hope for in a doctor.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
We decided to do an egg retrieval with genetic testing of the embryos because of a genetic issue in our family history. We ended up with 6 healthy embryos and did a natural cycle transfer which was wonderful. Undergoing this process without needing progesterone shots was a pleasant surprise. We transferred one embryo and resulted in pregnancy. We are now 21 weeks.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela Pugliese)
Angela always updated me during the process and gave me clear instructions of what was needed from me. She was also available any time I had a question about medication or any concern in general. She was great at communicating via email. The rest of the staff was friendly, always got me into appointments when needed and just excellent overall.
Describe your experience with Columbia University.
The clinic was always calm, clean and comforting. It was never very crowded and I never had to wait very long to be seen. Everything felt like it was state of the art and morning monitoring and blood draws were as easy as possible.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 31 - 32
2 IVF
Male Factor
European
East Asian
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady is warm and compassionate, she delivered hard news gently and provided next courses of action. She is very informative, which my partner and I really appreciated, when we had questions, she would provide as much detail as possible in a way that was easy to digest...We ended up indeed needing to go the IVF route, but Dr. Brady investigated, which my partner and I really appreciated, it gave us the why/context of what was going on.
The [Columbia University] clinic itself seems new and very clean. It's calming walking in and they tend to keep it such that it's never too busy...Everything is brightly lit and in the waiting room there's always nice instrumental pop music playing...In the back, where the retrieval and transfers take place, there's privacy and a level of calm I greatly appreciated. There are also some snacks and coconut water/regular water.
How was your experience with Paula Brady at Columbia University?
Dr. Brady did what other practitioners did not, she tried to understand what was going on that would lead us to coming to her in the first place. Other doctors my partner and I had gone to didn't bother digging and just said IVF was the only solution. We ended up indeed needing to go the IVF route, but Dr. Brady investigated, which my partner and I really appreciated, it gave us the why/context of what was going on. And that was before we even got started with treatment. Dr. Brady is warm and compassionate, she delivered hard news gently and provided next courses of action. She is very informative, which my partner and I really appreciated, when we had questions, she would provide as much detail as possible in a way that was easy to digest (for non-medical people). Whenever she was in the NYC location, she would make time to see us if we were at the clinic. She really made my partner and me feel taken care of, that we didn't have to worry about being our own advocates in a world we were unfamiliar with.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
If you're in the NYC location, do not worry that you won't see her in person too much (the staff at the clinic are wonderful), you're still in a really great hands and she's available via email to answer questions.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Throughout treatment, Dr. Brady and the staff at the fertility center were incredibly warm and caring. Dr. Brady also made herself available via email and was responsive, answering questions big and small at every step. Dr. Brady was very easy to speak with about any concerns we had. She never rushed our time together and it felt like we had her undivided attention when she was speaking with us. Everything felt very much catered to our needs and unique circumstances.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
For the first round of retrieval, Gonal F 400 IU SQ daily and Low Dose HCG 20 units per evening. This produced an abundance of eggs, but no viable embryos. So for the second round of retrieval, if I recall, the doctor was looking for slightly less aggressive stimulation. It was Letrozole 5mg daily, Gonal F 225 IU SQ daily, and Menopur 75 IU SQ daily. This produced slightly fewer eggs (though not by much), and three viable embryos.
Describe your experience with the nursing staff at Columbia University.
So warm and caring!! Everyone always had a smile and were encouraging during each visit. They made me feel very cared for and were so sympathetic during the IVF cycles when I mentioned any discomfort.
Describe your experience with Columbia University.
The clinic itself seems new and very clean. It's calming walking in and they tend to keep it such that it's never too busy. Sometimes it can get a little crowded, but my typical visit did not feel busy at all. Everything is brightly lit and in the waiting room there's always nice instrumental pop music playing. They have water available and some charging stations throughout. In the back, where the retrieval and transfers take place, there's privacy and a level of calm I greatly appreciated. There are also some snacks and coconut water/regular water.
Describe your experience with your monitoring appointments at Columbia University.
Monitoring windows started early enough in the mornings that it never disrupted my schedule, it just meant an earlier morning than usual. The process was very efficient and was easy to follow, making for a quick visit usually, in and out in 15 minutes or so typically.
Describe the costs associated with your care under Paula Brady at Columbia University.
Luckily, insurance covered a lot of the expenses, but it was still quite expensive! We ended up having to genetic testing due to our specific circumstances, so that was more or less out of pocket and costed about $3,000 each time. Our copay for visits were $40. The medications also ended up piling up quite a bit, some going for $100 or so. And for us, after one year, storage for frozen embryos is charged, though I'm forgetting the amount, but I believe it's around $1000.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
It was recommended not to do multiple embryo transfer due to risks of multiple pregnancy.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 30
1 IVF
Poor Egg Quality
Unexplained
Ashkenazi Jewish
Income $500K+
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I really couldn't say enough about Dr. Brady. She is an extremely intelligent doctor. She was thorough and made additional workup recommendations that were outside of the norm to be certain we were covering all of our bases. Beyond her ability and skills as a doctor, her personality makes the experience so much smoother. She is kind, compassionate and empathetic. I can not emphasize more how responsive she is. I never felt left hanging or that I couldn't get in touch with her or the practice. She kept me up to speed every step of the way! Dr. Brady is truly amazing at what she does and I would recommend her to anyone struggling with infertility.
The [Columbia University] clinic is BEYOND efficient. I rarely waited more than a few minutes. From the MA's doing blood draws to the different physicians doing my ultrasounds, I truly felt I was in the best hands. I have nothing negative to say about the clinic...Angela was a great nurse coordinator. She primarily communicated with me by e-mail which worked for me. She updated me on results and next steps in a timely fashion.
How was your experience with Paula Brady at Columbia University?
I really couldn't say enough about Dr. Brady. She is an extremely intelligent doctor. She was thorough and made additional workup recommendations that were outside of the norm to be certain we were covering all of our bases. Beyond her ability and skills as a doctor, her personality makes the experience so much smoother. She is kind, compassionate and empathetic. I can not emphasize more how responsive she is. I never felt left hanging or that I couldn't get in touch with her or the practice. She kept me up to speed every step of the way! Dr. Brady is truly amazing at what she does and I would recommend her to anyone struggling with infertility.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Trust the process and trust Dr. Brady's expertise. Stay as patient as possible, as it is a long journey and can not happen overnight!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady has an amazing bedside manor. She is personable, empathetic and understands the emotional side of infertility. She answered emails and questions at off hours. She gave full attention to my care and went above and beyond.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela Pugliese)
Angela was a great nurse coordinator. She primarily communicated with me by e-mail which worked for me. She updated me on results and next steps in a timely fashion.
Describe your experience with Columbia University.
The clinic is BEYOND efficient. I rarely waited more than a few minutes. From the MA's doing blood draws to the different physicians doing my ultrasounds, I truly felt I was in the best hands. I have nothing negative to say about the clinic.
Describe the costs associated with your care under Paula Brady at Columbia University.
We have a specialty fertility insurance called Progyny which Dr. Brady's practice accepts. We were grateful to have minimal costs associated with our care.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady strongly recommended eSET for me. I will be a higher risk pregnancy and she did not think it would be the safest option to have multiples. She reiterated the goal of one IVF cycle is one healthy life birth. I am very glad she recommended this.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 30
1 IUI
Anovulation
PCOS
Unexplained
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr.Brady is very experienced and professional in fertility area...With Dr.Brady's help, we got success at the first trial of timely intercourse, which is totally beyond our expectation...The surprising success is totally due to her accurate judgement on when I needed to come to the office for blood work & Sono to check the growth of the egg, and when I should get the medication. I'm now pregnant for 38+ weeks and looking forward to the baby born...
The [Columbia University] clinic is very well organized. For every visit, I might need to wait for 10mins before taken in, which is reasonable and acceptable. All staff there are very nice and show compassion to the patients...The nursing staff sent out the testing results & instructions always on time. They are always reachable and answered all my questions with clear explanations...Dr.Brady helped us to get pregnant successfully with one timed intercourse treatment
How was your experience with Paula Brady at Columbia University?
Dr.Brady is very experienced and professional in fertility area. I had irregular ovulation problem for nearly 3 years, went to see multiple GYN doctors but didn't figure out the root cause. My partner and I had tried naturally to have a baby for a year with no success. With Dr.Brady's help, we got success at the first trial of timely intercourse, which is totally beyond our expectation. Because of the persistent ovulation problem , we were prepared for a few rounds of IUI and IVF, and didn't expect we can have problem solved with only one simple timed intercourse treatment. The surprising success is totally due to her accurate judgement on when I needed to come to the office for blood work & Sono to check the growth of the egg, and when I should get the medication. I'm now pregnant for 38+ weeks and looking forward to the baby born.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr.Brady diagnosed our examine results and based on our situation she suggested us to try timed intercourse for a few times before going into IVF, which is much less painful though the general success rate is lower than IVF. She even didn't recommend IUI and was very transparent that for our situation, IUI would not help more than timed intercourse, which is easier for us.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I had irregular ovulation issue with unexplained reason. Dr.Brady helped us to get pregnant successfully with one timed intercourse treatment
Describe your experience with the nursing staff at Columbia University.
The nursing staff sent out the testing results & instructions always on time. They are always reachable and answered all my questions with clear explanations.
Describe your experience with Columbia University.
The clinic is very well organized. For every visit, I might need to wait for 10mins before taken in, which is reasonable and acceptable. All staff there are very nice and show compassion to the patients.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 38
Recurrent Pregnancy Loss
European
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady is that she was never the one to end our conversations—she paused and allowed space for me to bring them to an end...She holistically and fully considered all aspects of my care—including referring me to other specialists based on concerns and test results. She took my thoughts and opinions seriously and explored new avenues in diagnostics that were not previously mentioned. Overall, she put my mind at ease because I trusted her and felt she had my best interests at heart....
It's a group practice [Columbia University], so even though Dr. Brady manages your care, you will see other physicians and technicians. The facilities are very nice and modern, and there is a new Westchester location, which is convenient for those in the northern suburbs...My one snafu during my time with Dr. Brady is when I had an MRI scheduled at a collaborating hospital. The appointment was confirmed the week before, but the day before I was due to go in, the hospital called and said they didn't have insurance approval. I don't know where there was an error in communication (hospital, clinic, insurance), but I ended up fielding and making lots of calls back and forth between the hospital, the clinic, my insurance for the rest of the day...
How was your experience with Paula Brady at Columbia University?
I came to Dr. Brady after three missed miscarriages and seeing one other RE, which ended up being a less than positive experience. She holistically and fully considered all aspects of my care—including referring me to other specialists based on concerns and test results. She took my thoughts and opinions seriously and explored new avenues in diagnostics that were not previously mentioned. Overall, she put my mind at ease because I trusted her and felt she had my best interests at heart.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
I highly recommend Dr. Brady. One thing to note is that Columbia is a group practice, so you will see other physicians and technicians even though Dr. Brady manages your care.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady is an intelligent and informed physician who is also thoughtful and compassionate. She listened and responded to my questions and concerns with patience and consideration. I had previously seen another statistically-driven RE who brushed things off, said issues were in my head, caused me to question whether test results were accurate, and had a hand on the door while I was still talking—the definition of medical gaslighting. One thing I always noticed with Dr. Brady is that she was never the one to end our conversations—she paused and allowed space for me to bring them to an end.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Given my history of recurrent miscarriage, Dr. Brady closely followed my last pregnancy from the very beginning and prescribed levothyroxine when my TSH levels came back higher than ideal and later added progesterone when those numbers dropped. I was hesitant to take them, and it's hard to say if either made a difference or if those fluctuations were normal for me and my body. Dr. Brady listened and patiently explained her reasoning, which let me feel in control of and more comfortable with the decision to follow her recommendation. I am currently holding my two-month-old, so everything worked out in the end.
Describe your experience with Columbia University.
It's a group practice, so even though Dr. Brady manages your care, you will see other physicians and technicians. The facilities are very nice and modern, and there is a new Westchester location, which is convenient for those in the northern suburbs.
What specific things went wrong at Columbia University?
  • Failed to convey critical information
Describe the specific things that went wrong at Columbia University.
My one snafu during my time with Dr. Brady is when I had an MRI scheduled at a collaborating hospital. The appointment was confirmed the week before, but the day before I was due to go in, the hospital called and said they didn't have insurance approval. I don't know where there was an error in communication (hospital, clinic, insurance), but I ended up fielding and making lots of calls back and forth between the hospital, the clinic, my insurance for the rest of the day. The appointment ended up being cancelled right before approval came through, but it was too late to put it back on the calendar because the offices closed. I called the next day and got squeezed in, so it worked out, but it was an unnecessarily stressful 24 hour period when I needed to fit the MRI in during an appropriate time of my cycle.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
10
NPS
10
Age 32 - 35
2 IVF
Male Factor
European
Income $500K+
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I email her [Dr. Brady] with any question, and she is quick and thoughtful with a response...we had regular communication, very often coming directly from Dr. Brady. I always felt she had my best medical and family interests at heart. She always gave me as much information as she could and left the decision to me. It also helped me that she has been through IVF herself and could relate to my experience...
The nurses [at Columbia University] were hugely helpful, communicated well, and very thoughtful especially during more difficult times...Weaknesses - High volume of patients, many doctors cycling through. Strengths - loved Dr. Brady and very happy with my results! Other doctors were helpful, solid bedside manner. Very appreciative that they now opened a Westchester office, which was convenient for me...
How was your experience with Paula Brady at Columbia University?
Overall, if you're planning to go to a fertility clinic in NYC, I feel you need to be prepared that the clinics are high volume, and many patients are there for "cautionary" procedures and not intending to have a child at this moment. I also feel you need to quickly understand and be OK with the fact that there are not answers for every single question. Many fertility issues/complications don't have a straight answer. When I first met Dr. Brady, I thought she seemed very knowledgeable and friendly. When we learned that my husband had a rare sperm count, I felt the office's delivery of that message could have used some TLC. From that point forward though, we had regular communication, very often coming directly from Dr. Brady. I always felt she had my best medical and family interests at heart. She always gave me as much information as she could and left the decision to me. It also helped me that she has been through IVF herself and could relate to my experience. I leave her practice feeling very close to her, almost a friend, and I will miss her.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
No matter who you see, you must understand that the doctor will not have all the answers. No doctor will. You have to accept the unknowns and have faith in your doctor. I trusted Dr. Brady wholeheartedly.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
I feel very close to Dr. Brady at this point. She knows my situation intimately, she is supportive of my needs, and always makes me feel confident in her decision making. I truly feel like she cares about me, my health and well being, and my family goals. I email her with any question, and she is quick and thoughtful with a response.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I did 2 egg retrievals with embryo freezing and genetic testing. Resulting in 7 embryos, and an additional 1 embryo double tested. I also did 5 transfers. My first transfer used hormone injections, and my 2nd through 5th transfers followed my natural cycle, with a trigger shot. I became pregnant on my 2nd, 4th, and 5th transfers. My 4th transfer resulted in a miscarriage, and the other 2 were successful (1 still active).
Describe your experience with the nursing staff at Columbia University.
The nurses were hugely helpful, communicated well, and very thoughtful especially during more difficult times.
Describe your experience with Columbia University.
Weaknesses - High volume of patients, many doctors cycling through. Strengths - loved Dr. Brady and very happy with my results! Other doctors were helpful, solid bedside manner. Very appreciative that they now opened a Westchester office, which was convenient for me.
Describe the costs associated with your care under Paula Brady at Columbia University.
Reasonable based on my fertility insurance
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
We only ever considered 1 embryo transfer.
What specific things went wrong at Columbia University?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Columbia University.
One small mishap where a prescription was misordered.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 35
1 IVF
Ashkenazi Jewish
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady is extremely caring, and intelligent, and knowledgeable. She caters to your needs, never pushes you to do any test, or anything you don’t want to do, and delivers sensitive information in a caring way. Communication is so easy, and you truly feel confident that you’re in the right hands...directly answered all of my emails and questions in a sensitive and caring way...works with you, and eases all your worries. She made my fertility journey stress free!
The nurses and coordinators [at Columbia University] all communicated quickly and efficiently. They were kind, great at what they do, and all very personable and caring...I never waited long for responses or appointments. I wouldn’t change anything. Dr. Brady made me feel safe from the first virtual consultation in her caring ability to communicate, and every procedure, or appointment I had went seamlessly...
How was your experience with Paula Brady at Columbia University?
Dr. Brady is extremely caring, and intelligent, and knowledgeable. She caters to your needs, never pushes you to do any test, or anything you don’t want to do, and delivers sensitive information in a caring way. Communication is so easy, and you truly feel confident that you’re in the right hands.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Don’t hesitate! Dr. Brady is the best of the best! I had consultations with other doctors who made me feel like a number, and were rigid in their methods. Dr. Brady works with you, and eases all your worries. She made my fertility journey stress free!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady directly answered all of my emails and questions in a sensitive and caring way. She catered my treatment not to me as a patient, but to me as a person, and my fear of needles. She is personable, and never makes you feel rushed or condescended.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I was nervous about IVF daily self injections. Dr. Brady eased my worries by letting me know how tiny the needles are, and allowing me to mix my medications so that instead of two daily injections I could just do one. She suggested tests that might be beneficial to do before my transfer, and when I expressed that I didn’t want to go through another test she did not push me at all and completely understood my choice. She lets you work with her in your plan and journey, and completely puts you at ease.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela)
The nurses and coordinators all communicated quickly and efficiently. They were kind, great at what they do, and all very personable and caring.
Describe your experience with Columbia University.
This clinic is the best of the best! Every single Dr., nurse, anesthesiologist, etc. is communicative and talented. I never waited long for responses or appointments. I wouldn’t change anything. Dr. Brady made me feel safe from the first virtual consultation in her caring ability to communicate, and every procedure, or appointment I had went seamlessly.
Describe the costs associated with your care under Paula Brady at Columbia University.
Insurance covered most of it. It was easy to pay and deductible amounts on the my chart app.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 40
Cancer
Latinx
Investment Banker
2nd of 2 Docs
IVF With Other Docs
1 Egg Freezing With Other Docs (cancer)
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady was really reachable throughout the entire treatment. She makes herself available even if she is not in the office and will answer any of my emails. She will always offer a call to follow up if needed. We felt really supported during the process and feel we could trust her along the way. Dr. Brady was very open in communicating expectations and next steps...She provided guidance throughout the process but always keeping in mind that we had a choice...
The team at Columbia was always nice and helpful. They were very caring when you were at the office and when reaching out to provide progress. They were efficient and very concious of making sure appointments were taken care of timely...the clinic will not share results with the patient unless there is a prefilled form on file which is unusual for medical records these days and can be improved to have direct access in the app not only for the patient, but also for the other doctors in the patient care team...
How was your experience with Paula Brady at Columbia University?
Dr. Brady was really reachable throughout the entire treatment. She makes herself available even if she is not in the office and will answer any of my emails. She will always offer a call to follow up if needed. We felt really supported during the process and feel we could trust her along the way. Dr. Brady was very open in communicating expectations and next steps. She exhibits great knowledge of her area of expertise to the point that we still ask her questions for guidance during active pregnancy. We really loved her and believe we couldn't ask for a better doctor. If we decide to have a second child she will be for sure our first option. We feel like she went above and beyond for us and walk us every step of the process to a successfull outcome.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
To make sure to ask all the questions they have as Dr. Brady will always have an answer and will help to manage expectations
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady went above and beyond to keep us updated on the process and making herself available to answer any questions we may have. She exhibits high level of knowledge of her area of expertise and was always very open to communicate progress on our treatment and expectations. She provided guidance throughout the process but always keeping in mind that we had a choice. Overall, an incredible experience to have Dr. Brady as part of our care team.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Dr. Brady guide us through genetic studies that are important before the fertilization of the eggs. She then discussed results with us and did the fertilization of the eggs. After the eggs were grown into embryos she came back with results and details for next steps on quality review before the transfer. She allowed me to decide between hormone treatment and natural treatment for the embryo transfer, and I picked natural. She reviewed results every single visit and had her care team keep me updated on progress. She finally scheduled the embryo transfer, and personally came to take care of the procedure despite being her day off. We were beyond graceful for her taking time during her time-off to take care of us and she was very descriptive during the actual embryo transfer. Intructions were provided on next steps and then she monitor my pregnancy until week 9, keeping me updated on progress, expcectations and next steps in every visit.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela Pugliese)
The team at Columbia was always nice and helpful. They were very caring when you were at the office and when reaching out to provide progress. They were efficient and very concious of making sure appointments were taken care of timely.
Describe your experience with Columbia University.
Great technology, very knowleagable and caring doctors and team, good facilities, great follow up and providing clarity on next steps, on time with appointments and easy to schedule. Reporting of results should be available via app online as any other doctors does these days, especially for others in different care teams of the patient to have access.
What specific things went wrong at Columbia University?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Columbia University.
Sharing results with other doctors take at least 10 business days, and the clinic will not share results with the patient unless there is a prefilled form on file which is unusual for medical records these days and can be improved to have direct access in the app not only for the patient, but also for the other doctors in the patient care team. It will make the entire communiation across different care teams more efficient.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 32
Uterine Fibroids
Latinx
Black or African-American
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
My experience with Dr.Brady, was comforting, respectful, answered all my questions, responded in a timely manner and was pleasant. I saw her about 3-4 times during my treatment. She's very kind and understanding...Dr.Brady was caring answer all my questions in person and directly through email too. I felt like her patient not just someone on a clipboard....
My primary nurse [at Columbia University] was excellent. She answered all my questions and she also showed me how to administer the medications. The nurses that did the ultrasound were great too. I just didn't like how some of them rushed out once they were done...The clinics strengths: front desk was clear, welcoming, kind. The nurses that took blood, they were kind friendly careful...I do not like their self scheduling portal...
How was your experience with Paula Brady at Columbia University?
My experience with Dr.Brady, was comforting, respectful, answered all my questions, responded in a timely manner and was pleasant. I saw her about 3-4 times during my treatment. She's very kind and understanding
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
One piece if advice I would give to a patient of Dr. Brady is to ask all the questions you've got even if you think it's stupid. Dr. Brady doesn't make you feel stupid.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr.Brady was caring answer all my questions in person and directly through email too. I felt like her patient not just someone on a clipboard.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I was prescribed Gonal F, Letrolzole, Cetretide, ovidrel, and menopur. Letrolzole was 2 pills every evening, gonal f 300 and menopur were self injections. Menopur burned a little but went away soon after injection. Everything else was fairly easy and simple. They provide videos with tutorials
Describe your experience with your nurse at Columbia University. (Assigned nurse: Dr.Varda)
My primary nurse was excellent. She answered all my questions and she also showed me how to administer the medications. The nurses that did the ultrasound were great too. I just didn't like how some of them rushed out once they were done.
Describe your experience with Columbia University.
The clinic was great and friendly also very fast. You don't wait long to be called for bloodwork! The clinics strengths: front desk was clear, welcoming, kind. The nurses that took blood, they were kind friendly careful. The nurses that did the ultrasounds were great and careful regarding using instruments. They just rushed out of the room most times. I do not like their self scheduling portal at all. It asks to select a time and date but it doesn't let me select a time. Nor does it let me select weekends when I was told directly from the team to make my appointment for the weekend.
Describe the costs associated with your care under Paula Brady at Columbia University.
I was able to apply to grants and programs that help cancer patients with IVF. So it was fully covered !
What specific things went wrong at Columbia University?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Columbia University.
There was some confusion with my insurance approving medication
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020 - 2022, Successful
NPS
10
NPS
10
Age 41 - 43
Income $100K - $199K
Doctor
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Brady] takes her time to explain the process and the procedures to you. She will give you your options and involves you in decision making...She will listen to you and gives you pros and cons of multiple transfers and ultimately let you make the decision. She never pushes you to do things that you are not comfortable with. She never orders extra tests for the sake of charging your insurance...
The staff [at Columbia University] were excellent, I went to Columbia in search of a great Dr and didn't really care how the staff would do but was pleasantly surprised...This clinic is not a factory and is also not a boutique...It's not very crowded and so they have time to take care of you...you don't get to see your own Dr all the time and that is very common in all fertility clinics...
How was your experience with Paula Brady at Columbia University?
Dr Brady is not only very knowledgeable but also very kind, patient and caring. She takes her time to explain the process and the procedures to you. She will give you your options and involves you in decision making. She is very professional but at the same time makes you feel like a family member. She cares about her patients a lot. I failed a transferred and she personally called me and that made a difference for me, I cried over the phone and she spent 30 minutes explaining my other options, etc. She doesn't transfer embryo after embryo with no plans (which happened to me before) Her next moves are very calculated. I can't recommend her enough. My husband and I were both very happy with her approach, bedside manner and knowledge. She is rarity!
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
You are in great hands!!!!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr Brady was very warm, friendly, understanding and sympathetic. Her staff were excellent also!
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
she suggested a new test to check the markers of endometrium, she started me on different medications for the next cycle and she changed the cycle to natural. It worked!! She made us happy parents :)
Describe your experience with your nurse at Columbia University. (Assigned nurse: Stephanie)
The staff were excellent, I went to Columbia in search of a great Dr and didn't really care how the staff would do but was pleasantly surprised. Was very happy with all of the staff! The phlebotomist were excellent too!( Get Jenny if you can :)
Describe your experience with Columbia University.
This clinic is not a factory and is also not a boutique that they can do anything they want and charge you for ridiculous procedures. It's not very crowded and so they have time to take care of you! It's the happy medium that you are looking for in the fertility world! Highly recommend it! The only weakness is that you don't get to see your own Dr all the time and that is very common in all fertility clinics.
Describe the costs associated with your care under Paula Brady at Columbia University.
N/A
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr Brady is not a fan of multiple embryos which was a pleasant surprise for us. Majority of fertility providers love multiple embryo transfer and push for it. She will listen to you and gives you pros and cons of multiple transfers and ultimately let you make the decision. She never pushes you to do things that you are not comfortable with. She never orders extra tests for the sake of charging your insurance.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
Tubal Blockage
Recurrent Pregnancy Loss
European
Income $200K - $499K
Nurse or HC Services
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady was always very professional and sympathetic to the needs of me as her patient. She always answered emails with prompt and thorough responses. I never felt like I was being misguided and totally trusted her instincts...I used 3 different subcutaneous injections (gonal-f, menopure, and cetrotide) for the stimulation meds. The trigger for my egg retrieval was lupron and ovidrel which yielded great results of 26 eggs retrieved!...
The clinic [Columbia University] is very clean and very efficient. I was always taken on time and very frequently, early. Everyone was very nice and pleasant...Angela became my nurse part way through my treatment and was very nice and competent. She responded quickly with results and had an upbeat personality...Dr. Brady was always very professional and sympathetic to the needs of me as her patient. She always answered emails with prompt and thorough responses. I never felt like I was being misguided and totally trusted her instincts...
How was your experience with Paula Brady at Columbia University?
Dr. Brady is a wonderful provider. I always felt comfortable with the plan of care she created. My previous doctor had been very wishy-washy, often asking me what I thought we should do- which I didn’t know because I’m not a RE! Needless to sat, Dr. Brady came up with solid plans that I was comfortable with and lead to a successful pregnancy!!
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Trust the process- it is grueling and time consuming but Dr. Brady is knowledgeable in her field and will do her absolute best to get the results you want!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was always very professional and sympathetic to the needs of me as her patient. She always answered emails with prompt and thorough responses. I never felt like I was being misguided and totally trusted her instincts.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I used 3 different subcutaneous injections (gonal-f, menopure, and cetrotide) for the stimulation meds. The trigger for my egg retrieval was lupron and ovidrel which yielded great results of 26 eggs retrieved! For my transfer, we had done an ERA test and determined I was pre-receptive and needed 1 more day of progesterone so I completed 6 days of shots prior to my transfer, in addition to oral estrogen tablets 2-3 times daily. Additionally, Dr. Brady had me repeat a HSG test because my first one showed some tubal issues and it was determined I needed to have one of my tubes removed. This, in conjunction with the extra progesterone, is why I think this 4th transfer was a success!
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela)
Angela became my nurse part way through my treatment and was very nice and competent. She responded quickly with results and had an upbeat personality.
Describe your experience with Columbia University.
The only real downside for me was the location in midtown manhattan because I live outside NYC. The clinic is very clean and very efficient. I was always taken on time and very frequently, early. Everyone was very nice and pleasant.
Describe the costs associated with your care under Paula Brady at Columbia University.
My insurance covered most of my treatment so there has been minimal out of cost to date. There is a bit of lag time on billing so I can’t say with certainty the out of pocket expenses but I would guess less than $10,000 total.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady is a proponent of single embryo transfers for both the safety of mom and baby. Having multiples carries risk for both and is better to be avoided if possible.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
9
NPS
9
Age 38
2 IUI
European
Middle Eastern
Income $200K - $499K
Business Executive
1st of 2 Docs
1 Egg Freezing With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Brady] went through a lot of detail and was very patient with me in answering all my questions. She was very responsive in getting back to me throughout my treatment as well. I wish I would have seen her more for my in person visits but understand that it’s very common with fertility practices to see whatever Dr is there that day...Dr Brady was very responsive to my concerns but there were some I had to push on a little more...
The nurse and coordinator [at Columbia University] were very supportive and helpful. As with the Dr, they answered all of my questions and were very quick with their responses. There were a couple times when I felt like maybe they forgot to get back to me on something and I needed to follow up but in general, they were reliable...very punctual - I rarely had to wait for more than a few minutes. A couple times I felt like the Dr seeing me (it changed a lot) for an appointment may not have been fully up to speed on my status...
How was your experience with Paula Brady at Columbia University?
My initial consultations with Dr Brady were great. She went through a lot of detail and was very patient with me in answering all my questions. She was very responsive in getting back to me throughout my treatment as well. I wish I would have seen her more for my in person visits but understand that it’s very common with fertility practices to see whatever Dr is there that day. I didn’t have any major issues that needed to be addressed but feel that if I had, she would have been helpful.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Be willing to speak up and advocate for yourself if you have questions or concerns. Dr Brady was very responsive to my concerns but there were some I had to push on a little more.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr Brady spent a lot of time in my initial consultations going over all details of treatment. She and her stuff were usually very responsive and answered all my questions or concerns. There were a couple times where I felt like someone forgot to reach out to me for a follow up and the in person appointments for bloodwork / ultrasound were always so fast that it could feel I’m personable at times. But in general, I was very happy with the service I received.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I did two rounds of IUI with Dr Brady. The first time I used Clomid as after coming off birth control I hadn’t started ovulating again after a couple months. The second time I didn’t need the clomid but did a trigger shot for ovulation. The second IUI resulted in my pregnancy.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison and Stephanie)
The nurse and coordinator were very supportive and helpful. As with the Dr, they answered all of my questions and were very quick with their responses. There were a couple times when I felt like maybe they forgot to get back to me on something and I needed to follow up but in general, they were reliable.
Describe your experience with Columbia University.
Everyone was very kind, pleasant, and helpful for every visit. They were also very punctual - I rarely had to wait for more than a few minutes. A couple times I felt like the Dr seeing me (it changed a lot) for an appointment may not have been fully up to speed on my status but it didn’t hurt anything.
Describe the costs associated with your care under Paula Brady at Columbia University.
2,600 per IUI cycle I think there were some additional initial charges of a few hundred but don’t remember specifics
What specific things went wrong at Columbia University?
  • Provided conflicting information
Describe the specific things that went wrong at Columbia University.
When the clinic first requested my vials from the sperm bank they submitted the wrong paperwork and they almost got sent to me directly. If I hadn’t called the bank and found out it could have been a big mistake.
9
Doctor
Paula Brady
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 38 - 39
1 IUI
3 IVF
Diminished Ovarian Reserve
European
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady gave us very concentrate answers to our questions while being compassionate and understanding to our situation. She was always friendly and open to talking with us...She answered our emails always within 24-48 hours. We could always count on her to tell us what was the best option for us and to answer any questions at all times...Dr. Brady recommends only doing single embryo transfer....
The clinic [Columbia University] is clean and welcoming office that is conveniently located near Columbus Circle. You are always taken on time and never have to wait long. This place is a well-oiled machine in seeing patients but remain friendly and human. The nursing staff and doctors are really great and they are confident in what they do here. Communication was pretty on point and you can be certain to receive a response to your test results or questions within a few hours...
How was your experience with Paula Brady at Columbia University?
We can't say enough great things about Dr. Brady! She is simply the best. She was very communicative and empathetic to us as her patients. She really worked with us to achieve our goal to become parents even with our set-backs from doing many IVF cycles to in-clinic procedures to my surgery. IVF is a long road and we found Dr. Brady to be very patient and enthusiastic during our journey. I've recommended Dr. Brady to several of my friends. She's wonderful!
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
She's great with email. If you have a question, don't hesitate to email her. She will respond within 24-48 hours. No question is too irrelevant, she won't judge you and happy to answer anything. She tries to be there for most of your procedures but with all the doctors' rotating schedules, you'll be in good hands if isn't her.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady gave us very concentrate answers to our questions while being compassionate and understanding to our situation. She was always friendly and open to talking with us which sometimes hard to find in a doctor. She answered our emails always within 24-48 hours. We could always count on her to tell us what was the best option for us and to answer any questions at all times. She is a delight and so happy she was our fertility doctor!
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I was diagnosed with a low egg count and later with adenomyosis. My husband had no issues. I did 5 injection cycles for IVF: 1) egg retrieval - 3 eggs retrieved, 2 embryos, 1 embryo tested normal 2) this round, I didn't produce enough eggs for a retrieval so we decided to do 3) back-to-back cycles, so 4 weeks of injections. With this egg retrieval, we only got 1 egg, 1 embryo, 0 embryo tested normal. 4) I didn't end up with enough eggs to confidently do an egg retrieval (we didn't want to use up our last retrieval covered by insurance) so we did IUI. It was unsuccessful. 5) 2 eggs, 2 embryos, 1 embryo tested normal. When all was said and done, I had 2 embryos tested normal. Dr. Brady recommends 2 embryos tested normal for each child you would like to have. It's hard to tell with each person what is the best course of treatment. We tried pumping me with meds at first but later found out that it wasn't the best solution. The only way you can find out is if you try. As IVF research progresses, doctors will be able to know more about specific courses of treatment. These were the different meds I was on throughout my course of treatment: Lupron, Follistim, Menopur, Ovidrel, Estrogen pills, Progesterone vagina capsules and injections. My first transfer, I took estrogen pills and progesterone shots to prep. This transfer was unsuccessful due to my low HCG level that did not grow rapidly. I had to do many in-clinic procedures throughout the course of my time- it's hard to remember them all. I did have to do a saline sonogram that detected that I had adenomyosis and an adenomyoma in my uterus which probably was the reason my first transfer wasn't successful. I had to have surgery - Myomectomy, Hysteroscopic (at the hospital) to try to remove most of the adenomyoma and smooth out my lining in the uterus. We learned that I produce a lot of estrogen which was causing the adenomyoma. I now understand why I have had painful periods all my life! We decided for my 2nd transfer that I would go on less meds. I didn't take estrogen to prep and I took the progesterone vagina capsules before/after my transfer. After everything, I'm pregnant now and in my 2nd trimester at 14 weeks! Throughout my course of treatment, I also changed my diet. I gave up alcohol and coffee. I also stayed away from estrogen producing foods- so mostly a gluten and sugar-free diet. I went to acupuncture weekly which was extremely helpful. I recommend going to Yinova and seeing Katy Hogan. This acupuncture clinic specializes in fertility. I did acupuncture twice the days of my transfers (before + after each transfer). Both Yinova and Columbia Fertility have support groups that I recommend.
Describe your experience with the nursing staff at Columbia University.
The nursing staff here are so wonderful! They are really friendly and compassionate to your situation. After awhile they know you by name and are really rooting for you to get pregnant. Having a great nursing staff is important since you'll be going in for bloodwork, ultrasounds and other procedures so often. I can't say enough great things about the nurses here!
Describe your experience with Columbia University.
The clinic is clean and welcoming office that is conveniently located near Columbus Circle. You are always taken on time and never have to wait long. This place is a well-oiled machine in seeing patients but remain friendly and human. The nursing staff and doctors are really great and they are confident in what they do here. Communication was pretty on point and you can be certain to receive a response to your test results or questions within a few hours. Please note: that on the weekends and holidays communication is limited.
Describe the costs associated with your care under Paula Brady at Columbia University.
I can't remember.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady recommends only doing single embryo transfer which we agreed with. It was good for us to do 1 transfer and see what the problem was before going ahead with our 2nd (and last) embryo.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 33
3 IVF
Unexplained
European
Ashkenazi Jewish
Income $500K+
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady treated us with empathy, listened to all of our concerns, and answered all of our questions from the moment we met her. She was always available by email and quickly responsive (which I tried not to take advantage of!). This made me feel like she cared and understood the stress of undergoing IVF. The fact that she could respond to patient emails so quickly, sometimes at off hours, also showed me that she knew our case well...
At CUFC, most of the communication of results, next steps, medication instructions comes from the nursing staff, not directly from the doctors. This means that you will have tons of interactions with your nurse. Madison [nurse] was wonderful to work with - prompt emails and helpful guidance on medication administration throughout...Well coordinated operation, so next steps are always clear...
How was your experience with Paula Brady at Columbia University?
Dr. Brady has a wonderful bedside manner. As a scientist myself, I like to know all of the data, statistics, etc., so it was important for me to find a doctor that would be upfront and not sugarcoat things. Dr. Brady was the perfect match and more, because she consistently gave us complete information in a warm and thoughtful way.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Be patient - fertility treatment is a marathon, not a sprint. And trust Dr. Brady's outlook.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady treated us with empathy, listened to all of our concerns, and answered all of our questions from the moment we met her. She was always available by email and quickly responsive (which I tried not to take advantage of!). This made me feel like she cared and understood the stress of undergoing IVF. The fact that she could respond to patient emails so quickly, sometimes at off hours, also showed me that she knew our case well.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Three retrievals with Gonal F, Menopur and Cetrotide. First trigger shot was HCG, second was Lupron (due to mild OHSS after first cycle), and third was a combo (added HCG back in due to failed second cycle - Dr. Brady said HCG can help with egg maturation). Third cycle Dr. Brady added in oral Clomid for the first 5 days. PGS testing in all 3 cycles. First cycle 4 blasts -> 2 normal embryos Second cycle 0 blasts Third cycle 4 blasts -> 3 normal embryos From there we moved on to a medicated frozen embryo transfer, from which I am currently 8 weeks pregnant.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison)
Madison was a wonderful nurse. At CUFC, most of the communication of results, next steps, medication instructions comes from the nursing staff, not directly from the doctors. This means that you will have tons of interactions with your nurse. Madison was wonderful to work with - prompt emails and helpful guidance on medication administration throughout.
Describe your experience with Columbia University.
Strengths: Very nice facility in great location. Morning monitoring is efficient and always able to schedule very early to accommodate my work schedule. Receptionists, phlebotomists, sonographers and all the staff are all friendly, pleasant and professional. High quality care and connection to broader Columbia Presbyterian network/hospital (I had to get an endocrinologist referral during my treatment, which was very easy to coordinate through the CU system). Well coordinated operation, so next steps are always clear. Weaknesses: You will rarely see your doctor in person (this may be a weakness for some). Morning monitoring is performed by sonographers and phlebotomists. Egg retrievals are performed by whichever doctor is in the office that day (Dr. Brady did not perform any of my retrievals). Normally the same would be true for transfers (I think), but Dr. Brady happened to be in the day of my transfer so she finagled things to be able to do it herself.
Describe the costs associated with your care under Paula Brady at Columbia University.
Most was covered by my husband's supplemental fertility coverage (Progyny) and meds were covered by CVS Caremark. Out of pocket, we paid around $1,800 USD in clinic co-pays and around $1,000 for medications (three retrievals were around $150 each, plus progesterone in olive oil for medicated transfer cycle which was not covered by insurance).
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady strongly encourages single embryo transfer, and we agreed with the recommendation given our age and prognosis.
What specific things went wrong at Columbia University?
  • Failed to call with results
Describe the specific things that went wrong at Columbia University.
During my first and second retrievals, I had to reach out to the doctor (not Dr. Brady, a different one who was covering me while Dr. Brady was on maternity leave) to get a day 7 embryo update.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 32 - 33
3 IUI
2 IVF
Anovulation
PCOS
European
Ashkenazi Jewish
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Brady] was highly responsive to emails and always communicated in a thorough and detailed manner...she was always well-informed about the details of our case and never made us feel as though we were just another number. She gave us a good sense of what to expect with each part of the process and struck a careful balance between optimism and caution...
Usually there was no wait or 15 minutes at most [at Columbia University]. Monitoring appointments are self-scheduled which was very convenient...The staff (e.g. nurses, front desk, phlebotomists) are so warm and friendly. I spent a lot of time there and they always made me feel welcomed and were encouraging at times when I was feeling discouraged and pessimistic about the process...
How was your experience with Paula Brady at Columbia University?
Dr. Brady made us feel that we could trust her completely and that we were in good hands each step of the process. She made every attempt to be at monitoring and retrieval/transfer appointments when possible; but when these days did not overlap with days she was in the clinic she would email us ahead of time to let us know and to reassure us that we were in good hands. She was highly responsive to emails and always responded in a thoughtful and sensitive manner. When we had setbacks and disappointments (e.g. three unsuccessful IUIs, 1 failed transfer, and 1 chemical pregnancy) she was compassionate and made us feel that she shared our disappointment while also providing the healthy balance of optimism that we needed to keep going.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
We would recommend her without reservation! You will be in great hands with Dr. Brady. She is smart, committed, and has wonderful bedside manner, which when going through the vulnerabilities and emotional ups and downs of infertility process, felt extremely important to us.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was compassionate and warm throughout our treatment with her. She was highly responsive to emails and always communicated in a thorough and detailed manner. When meeting with her she was always well-informed about the details of our case and never made us feel as though we were just another number. She gave us a good sense of what to expect with each part of the process and struck a careful balance between optimism and caution.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
We did 3 unsuccessful IUIs (using Letrazole and trigger shots) before moving onto IVF. Our first retrieval yielded 2 pgs normal embryos. The first transfer resulted in a chemical pregnancy which was devastating. The second transfer resulted in a negative pregnancy test. We then did several months of uterine testing (hysteroscopy, ERA) and once we were cleared (no abnormalities were detected), we continued with a second retrieval which yielded 4 PGS normal embryos. Our third frozen transfer resulted in a pregnancy and we are now 5.5 months along!
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison)
Madison was responsive to questions and concerns and was a good communicator.
Describe your experience with Columbia University.
I appreciated that you could self-schedule morning monitoring appointments as this allowed me to have appointments that did not interfere with work. The staff (e.g. nurses, front desk, phlebotomists) are so warm and friendly. I spent a lot of time there and they always made me feel welcomed and were encouraging at times when I was feeling discouraged and pessimistic about the process. This meant so much to me.
Describe your experience with your monitoring appointments at Columbia University.
Usually there was no wait or 15 minutes at most. Monitoring appointments are self-scheduled which was very convenient.
Describe the costs associated with your care under Paula Brady at Columbia University.
Our insurance covered all cycles of IUI and up to three cycles of IVF. The only out of pocket costs were for genetic testing of our embryos (approximately 5k per retrieval) and anesthesia ($500). Otherwise all appointments and medications were generally covered.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady recommended that we only transfer single embryos but mentioned that if we had continued to be unsuccessful there would be a discussion of the possibility of transferring multiples.
What specific things went wrong at Columbia University?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Columbia University.
There were a few times where there were communication errors in instructions for the protocol but nothing major.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 34
1 IVF
European
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady was so supportive and caring, we immediately felt we made the right choice in switching to her care...was very warm, gentle, and explained every step of the process...she shares scientific and research backed details very clearly to help us understand why we should or shouldn't consider an option...we had 10 eggs in retrieval, 5 embryos, but only one that made it to day 5...
The clinic [Columbia University] is nice, easy to get to. The waiting room is clean and the phlebotomists are usually very quick and nice...Easy to make monitoring appointments online via myconnect- you can schedule your own bloodwork and ultrasound. You can also go early around 7 to avoid the line even if your appointment is later.
How was your experience with Paula Brady at Columbia University?
Dr. Brady was so supportive and caring, we immediately felt we made the right choice in switching to her care. In fact, in my previous Dr. was somewhat hard to get ahold of and ordered several very painful endometrial biopsies and intense antibiotics (one was for the plague or something? I felt terrible and gained a lot of weight). Dr. Brady performed one of these biopsies and that was when I knew she was the right fit for us- she was very warm, gentle, and explained every step of the process. She even stopped me on the way out to confirm I had had a few other tests conducted that day. After a few more weeks of feeling in the dark and more of the same tests I made the decision to request a care switch to Dr. Brady completely based off of the wonderful care she gave during my biopsy and I'm so glad I did. Dr. Brady said we could consider IUI or IVF, with IVF being the most ideal for our chances and the best chance. We were so excited to get started and had a great round, we had 10 eggs in retrieval, 5 embryos, but only one that made it to day 5. Dr. Brady was so honest and supportive when we got this hard news, and was very clear in what change in treatment would be if this round wasn't successful. Thankfully, the one embryo was a successful transfer and we are now in the second trimester. What could have been really defeating and scary after all that hard work ended up being an important growth opportunity for us (being ok with it not working, being willing to do it again) and we were really lucky to have Dr. Brady and her team to support us through it.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Ask as many questions as you like, do your own research too, and know your options.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady spent a lot of time answering questions (mostly from my scientist husband) and was so respectful and transparent. Often when I ask a doctor a question they act like I won't understand the answer so what is the point- Dr. Brady is not like this, she shares scientific and research backed details very clearly to help us understand why we should or shouldn't consider an option.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
IVF treatment
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison)
Madison was great and kept me updated throughout the process. I don't think I ever actually met her, but she would call or email to update me on blood test and ultrasound results and any changes to medication.
Describe your experience with Columbia University.
The clinic is nice, easy to get to. The waiting room is clean and the phlebotomists are usually very quick and nice. The ultrasound tech was always great and kind. Overall I think the clinic was good- you can always see a doctor upon request.
Describe your experience with your monitoring appointments at Columbia University.
Easy to make monitoring appointments online via myconnect- you can schedule your own bloodwork and ultrasound. You can also go early around 7 to avoid the line even if your appointment is later.
Describe the costs associated with your care under Paula Brady at Columbia University.
I think there was a $5,000 hold for expenses that insurance wouldn't cover that is given back to you at the end (I got all of it back). Luckily my insurance covered just about everything and my work provided Carrot Fertility (10K of reimbursable expenses) that covered additional costs you have to pay (like $300 per anesthesia). Meds- around 12k Procedures- around 1,000
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 38
1 IUI
1 IVF
Uterine Fibroids
South Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady was communicative, responsive, sensitive to my needs, empathetic, warm, compassionate, and very knowledgeable and competent. She always listened to me carefully and answered all my questions. She kept me informed ahead of time about the course of treatment and adjusted the course of treatment in case of any setbacks. She checked with me one more time the day before any important procedure.
The clinic [Columbia University] was clean and run in an organized and efficient way. I never had to wait for more than 15 minutes for my appointment. The front desk staff as well as the medical assistants (MAs) who did blood draws were very friendly and good at your job. The MAs never poked me more than once to draw blood and even though I had to be sometimes monitored daily via blood draws, the whole process went very smoothly because of their competence and expertise.
How was your experience with Paula Brady at Columbia University?
Dr. Brady was communicative, responsive, sensitive to my needs, empathetic, warm, compassionate, and very knowledgeable and competent. She always listened to me carefully and answered all my questions. She kept me informed ahead of time about the course of treatment and adjusted the course of treatment in case of any setbacks. She checked with me one more time the day before any important procedure. If another doctor would be performing the procedure, instead of her, she informed me accordingly and reassured me about the other doctor's capabilities. She made the right decisions about the course of the treatment (we got the results exactly as predicted by her).
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Trust her with your care. Be open with her about any questions you may have about your treatment. Know that you are in the best hands.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady always listened to me carefully and was responsive to any questions that I asked or symptoms that I reported. She always explained the course of treatment ahead of time and made sure to check with me and my partner one more time the day before any important procedure. She always communicated with me via personal emails, which was great. So far, I have not had such an experience of other doctors corresponding in this way, via personal emails. Overall, Dr. Brady was sensitive to my needs, communicative, warm and compassionate.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Before egg retrieval, I took Follistim 150 IU and Menopur 150 IU every night for about 11 days. A nightly dose of Ganirelix 250 mcg was added on about the 6th day and took that every night going forward, in addition to Follistim 150 IU and Menopour 150 IU. From the 8th day onwards, increased Ganirelix from once a day to twice a day. On the 11th day, stopped the nightly injections of Follistim, Menopur, and Ganirelix and took a trigger injection of Lupron 40 units. The egg retrieval was scheduled on the 13th day. Via the egg retrieval procedure, total of 18 eggs were retrieved, of which 14 were mature. ICSI was performed on all 14 eggs. The next day, 12 fertilized embryos were obtained, which were cultured for 5 days. On the 5th day, 5 embryos were biopsied and frozen. Biopsied materials were sent for pre-implantation genetic testing (PGS). The PGS results indicated that 4 out of the 5 embryos were normal. One out of the five embryos was transferred via Frozen Embryo Transfer (FET) procedure which resulted in pregnancy.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison Leffler)
I was assigned Madison Leffler as the primary nurse from Dr. Brady's team. She was knowledgeable, competent, and communicative. I loved working with her. I also worked with Destiny Franklin (patient care coordinator from Dr. Brady's team) and Chandani Singh (medication coordinator from Dr. Brady's team). They were both absolutely great.
Describe your experience with Columbia University.
I was treated in the Columbia University Fertility Center at 5, Columbus Circle, New York. The clinic was clean and run in an organized and efficient way. I never had to wait for more than 15 minutes for my appointment. The front desk staff as well as the medical assistants (MAs) who did blood draws were very friendly and good at your job. The MAs never poked me more than once to draw blood and even though I had to be sometimes monitored daily via blood draws, the whole process went very smoothly because of their competence and expertise. I also underwent an IUI, an egg retrieval procedure, a FET, and a polyp removal procedure in this clinic, and I had a really great experience each time.
Describe the costs associated with your care under Paula Brady at Columbia University.
As an employee of Columbia University, I had really great health insurance. I think the total cost of my treatment under Dr. Brady (including PGS) was under $3,000.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady has a strong preference for eSET and I am in complete agreement with her.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 27
3 Fertility Medications
Anovulation
PCOS
Black or African-American
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
on the first appointment I had with Dr. Brady I felt heard and like my concerns for anovulation weren't just brushed off...she was very thorough. She asked me all the questions necessary to be able to arrive to the best course of treatment...When I had my first chemical miscarriage, she called me to tell me the news over the phone...reassured me I would still be able to get pregnant and that this miscarriage was not due to anything I could've caused...
The nurse [at Columbia University] was very attentive to communicating my results once they came in from the lab. After every ultrasound, blood test she would call me promptly around 2pm...Professional staff, appointments are done within scheduled time, followed covid protocols, great sonogramers who explain everything during your appointment...There is one specific secretary who should not be in the front because she is not amicable nor courteous to customers...
How was your experience with Paula Brady at Columbia University?
The one or two times that I did meet with Dr. Brady she was very thorough. She asked me all the questions necessary to be able to arrive to the best course of treatment. When I had my first chemical miscarriage, she called me to tell me the news over the phone and I can not begin to express how much that meant to me. Dr. Brady could've easily had the nurse coordinator relay the message or write me via email but she called me and that made me feel like this was personal to her as well. The Dr. calling me made me feel like although miscarriages frequently occur mine wasn't just another in the book. Dr. Brady called me and reassured me I would still be able to get pregnant and that this miscarriage was not due to anything I could've caused.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
A piece of advice I would give a prospective patient of Paula Brady is to be as open as possible and share any concerns that you have; that there is nothing to fear!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
I felt like a human because on the first appointment I had with Dr. Brady I felt heard and like my concerns for anovulation weren't just brushed off.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I was placed on timed intercourse cycles. This was the best course of action after having been administered blood work and done specimen analysis that ruled out any other causes for my infertility. After receiving a transvaginal ultrasound, they were able to confirm that I had numerous immature follicles in my ovaries due to anovulation. The timed intercourse cycles consisted of taking letrozole for a week to make my follicles mature to the appropriate size (normally 20-23mm), monitoring the follicles size during the following week and once having reached the appropriate size, injecting myself in the fat of my lower belly with Ovidrel (trigger shot) which forces egg to ovulate and come out. After trigger shot, we would have timed intercourse the night of shot and following 2 days waiting to test for pregnancy 2 weeks later.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison Leffler)
The nurse was very attentive to communicating my results once they came in from the lab. After every ultrasound, blood test she would call me promptly around 2pm. I appreciated this greatly because in the past my experience has always been having to go fetch the results.
Describe your experience with Columbia University.
Weakness: There is one specific secretary who should not be in the front because she is not amicable nor courteous to customers. Other than that, the entire clinic was great! Strengths: Professional staff, appointments are done within scheduled time, followed covid protocols, great sonogramers who explain everything during your appointment.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 29 - 30
2 IUI
1 IVF
PCOS
Recurrent Pregnancy Loss
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady knows what's trending in the field and is often willing to push the envelope and try new tactics...We started off with a single embryo transfer for the first transfer. After that I was beginning to feel defeated and asked to transfer 2 at a time. Dr. Brady understood and strongly warned me to consider the health risks, but ultimately let me make the call...I always felt like I was being individually treated and cared for...She would always explain her reasoning for suggesting a particular course of action, but left room for me to do my own research and come back with questions and ideas. We emailed each other often during off hours and I felt like she was genuinely rooting for our fertility success even though she couldn't pin point what was wrong.
[Columbia University has] Convenient locations, well organized with new equipment and enough rooms and staff to care for all patients without anyone feeling like number. I was able to be in and out within 20 minutes for morning monitoring appointments and since the office was a 10 minute walk from my office, it was perfect...I always felt like I was being individually treated and cared for. Email or phone call follow ups were timely and personal, nurses knew my name and I never had a problem adjusting appointments if I needed to.
How was your experience with Paula Brady at Columbia University?
Dr. Brady is an excellent physician. She would always explain her reasoning for suggesting a particular course of action, but left room for me to do my own research and come back with questions and ideas. We emailed each other often during off hours and I felt like she was genuinely rooting for our fertility success even though she couldn't pin point what was wrong.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Don't be afraid to ask lots of questions. Dr. Brady knows what's trending in the field and is often willing to push the envelope and try new tactics.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
I always felt like I was being individually treated and cared for. Email or phone call follow ups were timely and personal, nurses knew my name and I never had a problem adjusting appointments if I needed to.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
My first transfer protocol was standard: menopur, follistim, ganirellix, progesterone, etc. I transferred one embryo but it did not implant. For the next round we decided to try a modified natural cycle: femara, ovidrel, progesterone. I transferred 2 embryos which resulted in a chemical pregnancy. We conducted a few diagnostic tests after this failure but nothing was amiss, so we proceeded with another modified natural cycle and transferred 2 embryos which resulted in my current singleton pregnancy. I am currently 11 weeks.
Describe your experience with the nursing staff at Columbia University.
There are many nurses at the clinic. I often communicated and met with multiple nurses every week. Everyone was organized and up to date on my file. They were prompt in their replies and always made sure I had what I needed on time.
Describe your experience with Columbia University.
Convenient locations, well organized with new equipment and enough rooms and staff to care for all patients without anyone feeling like number. I was able to be in and out within 20 minutes for morning monitoring appointments and since the office was a 10 minute walk from my office, it was perfect.
Describe the costs associated with your care under Paula Brady at Columbia University.
I never received cost breakdowns from the clinic unless I asked. The first and only time I'd see the price of a procedure or medication was on my insurance bill.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
We started off with a single embryo transfer for the first transfer. After that I was beginning to feel defeated and asked to transfer 2 at a time. Dr. Brady understood and strongly warned me to consider the health risks, but ultimately let me make the call. After my second failure, I asked to transfer 3 embryos but Dr. Brady said it wouldnt be allowed due to my young age and risk for all 3 implanting, so we went ahead with 2.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
9
Age 34 - 35
1 IVF
Uterine Fibroids
Unexplained
Ashkenazi Jewish
Income $500K+
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I used progesterone shots to prep for my first transfer [with Dr. Paula Brady] but my lining remained too thin to move forward. We cancelled that cycle and next I began a nonmedicated cycle. While my lining was still on the thinner side we decided to move forward with the transfer. That transfer was successful and I gave birth in November...Whether she had good or bad news to share, she was always incredibly responsive to my inquiries and was patient and thorough when answering questions. I always felt heard during our discussions. I always felt like I was treated with respect by Dr. Brady and her team.
Columbia's office is small and comfortable. I can't remember ever waiting more than 10 minutes for a monitoring appointment and overall they seemed to run on time. The front desk staff is very friendly and helpful...I responded positively to both drugs but did not have success with any of the IUI's. When I moved onto IVF, I used Gonal and Menopur and Cetrocide to prepare for the retrieval. I used progesterone shots to prep for my first transfer but my lining remained too thin to move forward. We cancelled that cycle and next I began a nonmedicated cycle. While my lining was still on the thinner side we decided to move forward with the transfer. That transfer was successful and I gave birth in November.
How was your experience with Paula Brady at Columbia University?
I became a patient of Dr. Brady's after a miscarriage and negative experience with a doctor at a different hospital. From the very beginning, I appreciated Dr. Brady's directness and kind demeanor. She quickly developed a treatment plan for me and after several failed IUI's and a hysteroscopy, I had a successful pregnancy after one round of IVF.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Make sure that you have a thorough understanding of your treatment plan and don't hesitate to push back if you disagree with anything that is being recommended.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was both compassionate and direct in all of our interactions. Whether she had good or bad news to share, she was always incredibly responsive to my inquiries and was patient and thorough when answering questions. I always felt heard during our discussions. I always felt like I was treated with respect by Dr. Brady and her team.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I used Clomid for my first IUI and had a very negative emotional reaction. After that, Dr. Brady switched my prescription to Letrozole and I used that for the remaining IUI's. I responded positively to both drugs but did not have success with any of the IUI's. When I moved onto IVF, I used Gonal and Menopur and Cetrocide to prepare for the retrieval. I used progesterone shots to prep for my first transfer but my lining remained too thin to move forward. We cancelled that cycle and next I began a nonmedicated cycle. While my lining was still on the thinner side we decided to move forward with the transfer. That transfer was successful and I gave birth in November.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Katrina Leong)
I have only good things to say about the nursing staff at Columbia. Everyone that I interacted with was friendly and helpful. I received prompt responses to any inquiries.
Describe your experience with Columbia University.
Columbia's office is small and comfortable. I can't remember ever waiting more than 10 minutes for a monitoring appointment and overall they seemed to run on time. The front desk staff is very friendly and helpful.
Describe the costs associated with your care under Paula Brady at Columbia University.
My insurance covered IUI's and monitoring appointments. IVF was not covered.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5

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