Rated 9.8
Strongly recommend: 96%Neutral: 2%Don't recommend: 1%9.8
96% strongly recommend
113 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.9
9.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.7
5.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Columbia
Residency
Harvard Medical School/Brigham and Women’s Hospital/Massachusetts General Hospital
Fellowship
Harvard Medical School/Brigham and Women’s Hospital

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Paula Brady works in 1 office at

Columbia University
Rated 9.3
Strongly recommend: 86%Neutral: 8%Don't recommend: 5%9.3

Explore Clinic
New York
5 Columbus Circle
New York, NY 10019

113 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 34 - 35
5 IUI
2 IVF
Unexplained
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
she [Dr. Paula Brady] would outline our options with also being aware and respectful that we were paying out of pocket. She supported our choice of trying to bank more embryos by doing a second egg retrieval. Her level of care was one of the best I have ever experienced. She is down to earth and supportive. I am so grateful we worked with her.
The office [Columbia University] and everyone there are really great from front desk to the OR. They are effective communicators and also very organized. At our very first appointment we were given a sheet of paper that outlined our team, all their contact information and who to ask about which questions. I found that so helpful. Madison, Destiny, Sherry and Jennifer really helped me so much with every element (scheduling, results, prescriptions, insurance, finances) in this long and involved process.
How was your experience with Paula Brady at Columbia University?
My husband and I had a very positive experience at CUFC. We first met with Dr. Brady in January 2019. I was so comforted by her demeanor and the space she made for all our questions. I was so impressed that all her answers included both the scientific evidence and her professional experience. Another couple of friends had recommended Dr. Brady to us and we are eternally grateful that we started with her and that we didn’t have to go other places. She supported our decisions about how long to try IUI and when to move on to IVF. She was amazing at responding to our questions via email. You won’t always see your specific doctor at every monitoring appointment. You will go in so often and the doctors take turns covering morning monitoring. All the doctors and all the sono techs were wonderful. This practice also has lots (a majority I believe) of female doctors if that is important to you. A friend who went to a different nyc fertility practice, said female doctors were rare at her practice. I also appreciated that the office has their OR on site where all the surgical procedures are done (I had a termination for medical reason, a polyp removal, two egg retrievals and a frozen embryo transfer). The office itself is convenient, clean, nicely designed and took covid precautions very seriously. We are so grateful to Dr. Brady and the team for every way they have guided and helped us through the infertility process. It made something that is so challenging a lot easier. We are very hopeful to meet our IVF baby next year. If you are looking for a fertility practice that has your best interests at the forefront and is connected to a medical and educational establishment (versus a private business) I heartily encourage you to go to CUFC. I have already referred friends there. We are lucky in New York City to even have options of fertility practices, but based on everything I have heard about other places, this was the absolute best fit and decision we made.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
We have unexplained infertility and so Dr. Brady was always game to try IUI (which worked once, but resulted in a missed miscarriage) but also let us know when/if we were ready for IVF, we would be able to learn more about my egg quality/maturity and our fertilization. I am so grateful she would outline our options with also being aware and respectful that we were paying out of pocket. She supported our choice of trying to bank more embryos by doing a second egg retrieval. Her level of care was one of the best I have ever experienced. She is down to earth and supportive. I am so grateful we worked with her.
Describe your experience with your nurse at Columbia University. (Assigned nurse: nurse Madison, Care Cordinator Destiny)
The office and everyone there are really great from front desk to the OR. They are effective communicators and also very organized. At our very first appointment we were given a sheet of paper that outlined our team, all their contact information and who to ask about which questions. I found that so helpful. Madison, Destiny, Sherry and Jennifer really helped me so much with every element (scheduling, results, prescriptions, insurance, finances) in this long and involved process. My only hiccup with the office at all during our two year process was with one of the phlebotomists. I do have tiny veins, but I know which veins have the most luck and am happy to guide someone, I always ask for the smallest needle, I hydrate extra before and dress warm to give any one taking my blood the best chance of success. It’s in my best interests to have an easy blood draw after all. This one woman presents very kind, but is not patient or gentle in practice and does not listen to my concerns/advice about my veins. She is also stubborn that she will be able to “get it” with me, so she has on occasion stuck me 3-4 times before maybe finding success. The worst time was while I was preparing for an egg retrieval, so I was extra hormonal and physically uncomfortable from the drugs, and she kept insisting she could do it. I finally started crying (which is uncommon for me) and asked for someone else to take my blood, which someone new was able to right away. I was so upset that day that my sono tech told me that I am certainly allowed to request someone specific to take my blood, so I screwed up my courage (cause I was scared of hurting this woman’s feelings) and have always requested someone else if this person happens to call my name. Everyone else in the office is usually able to get my blood with just one stick. This was an unpleasant experience, but minor compared to everything else the office has done for us.
Describe your experience with Columbia University.
No one wants to have to go through infertility treatment and Columbia University Fertility Center made the process as painless as possible. The office is well run, organized, kind and helpful. We are so grateful to them for helping us have a shot a becoming parents. See my other comments for clinic specific strengths.
Describe the costs associated with your care under Paula Brady at Columbia University.
We did not have insurance coverage for infertility. I estimate we spent around $25k for 5 IUIs, 2 egg retrievals, 1 frozen embryo transfer, medications and monitoring appts.
What specific things went wrong at Columbia University?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Columbia University.
One fertilization report, from my first egg retrieval, had an incorrect number. The day after my retrieval an OR nurse emailed me told me 9 eggs fertilized, when actually only 3 did. When I got the 5 day update from my doctor, together we discovered a communication mistake had occurred. I understood that mistakes happen, but unfortunately my expectations had been higher because of the incorrect information I had been given. My doctor apologized for the mistake and also the head of nursing called me to apologize and assure me that the OR nurse had been informed of the error. I felt fine moving forward, also considering the drop off rate could have happened anytime, but still wish it hadn’t happened that way.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
9
Age 37 - 38
3 IVF
3 Embryo Freezing
Poor Egg Quality
Latinx
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Brady explained us that with each IVF they gather more information about how my body reacts to the medications so the protocolos are customized. The outcome can be clearly seen in my case...explained us from the beginning the policy of implanting one embryo at the time for the safety of the baby and the mother...friendly and very helpful at all time...She always explained my husband and I in a clear way and with so much patience. We had 3 IVF (only 1 IVF full cycle). Throughout the journey we literally bombarded her with questions. All of them were answered in details and in a timely manner. Something to highlight is that we always had direct contact wit
Our nurse as well as other nurses at Columbia Fertility Center were friendly and very helpful with the procedures for medications. They explained us face to face and sent us videos for the correct mixing and administration of the medication...In general I can say that we had a good experience during our IVF cycles with Columbia Fertility Center. The center is well located, clean, comfortable and they managed pretty well the appointments during Covid time as well as complying all the measures.
How was your experience with Paula Brady at Columbia University?
Since day one Dr Brady demonstrated the great doctor she is as well as her kind human side. She always explained my husband and I in a clear way and with so much patience. We had 3 IVF (only 1 IVF full cycle). Throughout the journey we literally bombarded her with questions. All of them were answered in details and in a timely manner. Something to highlight is that we always had direct contact with her. It made me feel that there wasn’t any missing information at any time. We left Columbia Fertility Center in October 2020 as the only embryo transfer we had, got implanted. Now we are in hands of the Columbia Obstetrics and Gynecology but we still have contact with Dr Brady.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
An advice for any patient would be to expect the worst but hope for the best. Before starting our first IVF, my husband and I were checked/tested for almost everything and all the results showed that there wasn’t any specific problem for a pregnancy. Unfortunately, our first IVF resulted in abnormal embryos and that was shocking because that result we were not expecting at all.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Definitely as a human. Dr Brady and most of the nurses and personal at Columbia Fertility Center were friendly and very helpful at all time.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
We had 3 IVF, all of them with embryo genetic testing (PGT-A). The first IVF resulted in abnormal embryos. The second IVF resulted in only 1 normal embryo. Because my husband and I always wanted at least 2 babies, we decided to go for a third IVF that resulted in many normal embryos. Dr Brady performed our first embryo transfer and it worked, so in fact, we had only 1 full cycle of IVF. Dr Brady explained us that with each IVF they gather more information about how my body reacts to the medications so the protocolos are customized. The outcome can be clearly seen in my case.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Katrina Leong)
Our nurse as well as other nurses at Columbia Fertility Center were friendly and very helpful with the procedures for medications. They explained us face to face and sent us videos for the correct mixing and administration of the medication.
Describe your experience with Columbia University.
In general I can say that we had a good experience during our IVF cycles with Columbia Fertility Center. The center is well located, clean, comfortable and they managed pretty well the appointments during Covid time as well as complying all the measures.
Describe the costs associated with your care under Paula Brady at Columbia University.
My insurance covered part of the first IVF. The second and third IVF were completely out of pocket. Taking account 2 times monitoring mornings, 2 times all the medication for IVF, 3 times anesthesia, 2 times eggs retrieval, around 12 embryos were genetically tested and 1 embryo transfer, we would say that we spent around $50’000.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr Brady explained us from the beginning the policy of implanting one embryo at the time for the safety of the baby and the mother.
What specific things went wrong at Columbia University?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Columbia University.
If I remember well two times we have received instructions for date and medication by email with some mistakes that made us doubt, so we emailed back to confirm and effectively they were some mistakes with the instructions.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 30 - 31
1 IUI
Anovulation
PCOS
Unexplained
East Asian
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I was able to get pregnant with an IUI [with Dr. Paula Brady]...From the very start, Dr. Brady took the time to get to know us and lay out a plan for us. She was very attentive to our needs and questions and always responded to our emails and messages. Her team is also fantastic and always made sure we fully understood the plan and next steps.
Katrina and Madison were my nurses [at Columbia] and they were always prompt to call me same day for any and all test results. They were kind and informative, and always answered any and all questions i had. Destiny was my care coordinator who was always excellent at scheduling my visits and ensuring I got the right time slot that worked for my calendar.
How was your experience with Paula Brady at Columbia University?
I did not get Dr. Brady for many of my monitoring scans especially in between cycles but I did manage to get pregnant twice. Once we confirmed the pregnancy, Dr. Brady was more engaged and involved. She personally did my 6-8 week scans. Unfortunately my first pregnancy ended in loss and she did not perform my D&C but she did continuously provide support and guidance throughout. We continued treatments with Dr. Brady and chose IUI as our next step, Dr. Brady also did not perform the actual IUI but once again was actively engaged and involved once the 2nd pregnancy was confirmed. She again performed my 6-9 week scans. During each of these visits and scans, it felt as if she knew us personally and was very open and honest with any and all information she had to give.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Adjust your expectations that you will not see Dr. Brady at every visit especially during monitoring scans or bloodwork appts, etc. However, once you do get any news whether pregnancy or miscarriage, Dr. Brady is extremely active, present, and attentive. In the meantime, her team is fantastic and supportive. They are always in communication and never did I feel like there was any miscommunication between her and her team.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
From the very start, Dr. Brady took the time to get to know us and lay out a plan for us. She was very attentive to our needs and questions and always responded to our emails and messages. Her team is also fantastic and always made sure we fully understood the plan and next steps.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
At the first initial consult, Dr. Brady took an extensive amount of time understanding our existing health, asked about medical history, and we did genetic screening prior to starting treatments. She helped diagnose me with PCOS based on my medical history and monitoring and sat us down to talk about our specific course of action. She discussed that we should start with the most minimally invasive methods given that we are young and healthy and not in a rush. Also she was confident that getting my PCOS in check would priority. We started with timed intercourse cycles with letrozole and ovidrel. It took a couple cycles to get the dosage and timing right but after about 4 cycles, I was pregnant. Dr. Brady was incredibly engaged once the pregnancy was confirmed and even delicately informed that our baby no longer had a heartbeat. She talked us through next steps, and options and explained what happened and why it happens. She was incredibly kind and took the responsibility of delivering this news to us to heart. She encouraged us that the upcoming cycles after a miscarriage typically yields good chances of getting pregnant again. So with her advice, we did 3 more rounds of timed intercourse until she suggested if we want, we can move onto IUI. We decided for the 4th cycle, we will attempt IUI and we got pregnant again. Once again, Dr. Brady was incredibly engaged once the pregnancy was confirmed up until we graduated from the center at 9 weeks.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison Leffler, Destiny Franklin, and Katrina Leong)
Dr. Brady had a team of wonderful nurses and care coordinators. Katrina and Madison were my nurses and they were always prompt to call me same day for any and all test results. They were kind and informative, and always answered any and all questions i had. Destiny was my care coordinator who was always excellent at scheduling my visits and ensuring I got the right time slot that worked for my calendar. Also shout out to Jenny, who almost always took my morning monitoring bloodwork. Jenny was fantastic, excellent at drawing blood, extremely quick and precise and a joy to talk to every time. She was always so friendly and overjoyed for me everytime she saw your pregnancy was confirmed. Overall fantastic care team.
Describe your experience with Columbia University.
Columbia University Fertility Center is exceptionally organized and well staffed. I have almost never had to wait longer than 15 minutes of my expected appointment time. This is a huge change from what I'm use to which is hours of waiting at a doctors office past my scheduled appt time. The staff is extremely knowledgeable and professional. The only trouble I have ever had with CUFC is the billing situation. I have had 2 occasions where they have forgotten to bill something to insurance and I had large bills coming from insurance until I called CUFC and they cleared it up and realized their mistake. Other than that, the billing was always clear and explained. If there were any treatments not covered by insurance, this was always noted upfront and I would be given estimated charges, etc.
Describe the costs associated with your care under Paula Brady at Columbia University.
The clinic was extremely adept at billing and costs. The only costs I have had to pay were my copays. I had 1-2 occasions where they forgot to bill insurance for a couple items but those got cleared up quickly. If anything was not covered by insurance they were upfront and clear about costs.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
We did not reach this stage of treatments. I was able to get pregnant with an IUI.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 36 - 37
5 IUI
1 IVF
Unexplained
East Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Paula Brady] and her team were always responsive whenever my husband and I had any questions or concerns, and made sure that we were comfortable with every step of treatments...Even though some of the procedures were performed by other doctors, Dr. Brady ensured that I was in good hands and followed up with me after each procedure. I was extremely nervous on the day of the egg retrieval and it meant a lot to me that Dr. Brady stopped by the procedure room to make sure that I was fine even though the procedure was assigned to the other doctor.
After five cycles of IUI resulted negative, Dr. Brady [at Columbia University] advised us to move to IVF which gave us a positive result on the first trial... team including nurses and care and financial coordinators were caring and efficient in email and phone communication. The in-person training on how to administer subcutaneous injections for the IVF cycle was very helpful as well...Everything was quite organized. After each office visit, I received an email in the afternoon about the blood work result, instructions on medication and next appointment. The clinic was clean and the wait time was short which was helpful as I usually had appointments on my way to work.
How was your experience with Paula Brady at Columbia University?
She is knowledgeable and answered any questions or concerns that my husband I had during treatments. Even though some of the procedures were performed by other doctors, Dr. Brady ensured that I was in good hands and followed up with me after each procedure. I was extremely nervous on the day of the egg retrieval and it meant a lot to me that Dr. Brady stopped by the procedure room to make sure that I was fine even though the procedure was assigned to the other doctor.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Ask any questions or concerns, and she will make sure that you are comfortable with treatment options. She is also clear about what may or may not work, but always explains all the available options for you to ultimately decide.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
She and her team were always responsive whenever my husband and I had any questions or concerns, and made sure that we were comfortable with every step of treatments.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
After five cycles of IUI resulted negative, Dr. Brady advised us to move to IVF which gave us a positive result on the first trial.
Describe your experience with your nurse at Columbia University.
Dr. Brady's team including nurses and care and financial coordinators were caring and efficient in email and phone communication. The in-person training on how to administer subcutaneous injections for the IVF cycle was very helpful as well.
Describe your experience with Columbia University.
Everything was quite organized. After each office visit, I received an email in the afternoon about the blood work result, instructions on medication and next appointment. The clinic was clean and the wait time was short which was helpful as I usually had appointments on my way to work.
Describe the costs associated with your care under Paula Brady at Columbia University.
We paid copays, and the treatment costs were mostly covered by our insurance. My financial coordinator was helpful in answering any billing questions.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady suggested a single embryo transfer in our case.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 34 - 35
2 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady was very warm and understanding and always put me at ease during the process, even from the 1st consultation. She was always available to answer my questions and responded to my emails very quickly. She explained things in a way that we could easily understand them...she was always optimistic, which helped me stay optimistic. She was always quick to answer my questions...for monitoring hours you often won't see her. My one regret is not asking more questions early on about the actual process day by day, and having an understanding that for morning monitoring you don't always see your doctor. You see whomever is covering morning monitoring that day.
Everyone communicated well via email [at Columbia University] and I always knew in the afternoon after each appointment what my next steps are. My one issue I would suggest is (nurses at the practice) taking time to meet your new patients in person at the start of the journey so its not just an email relationship. I do wish someone sat down with me and went over the medication and what the schedule for the cycle would look like, versus just sending video tutorials via email...It was very efficient and I barely ever had a wait time. It was very well managed.
How was your experience with Paula Brady at Columbia University?
Dr. Brady had a very good bed side manner, she always took time to explain things to me and put my worries at ease. Infertility is not so black and white, so while doctors cant tell you exactly how things will turn out, she was always optimistic, which helped me stay optimistic. She was always quick to answer my questions.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Dr. Brady is great and you will love her! Just understand for monitoring hours you often won't see her. My one regret is not asking more questions early on about the actual process day by day, and having an understanding that for morning monitoring you don't always see your doctor. You see whomever is covering morning monitoring that day.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was very warm and understanding and always put me at ease during the process, even from the 1st consultation. She was always available to answer my questions and responded to my emails very quickly. She explained things in a way that we could easily understand them.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
We did gonal, menapur and cetratide injections. We did PGS testing. Both of my retrievals yielded a very similar results based on my dosage.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison Leffler, Destiny Franklin, Katrina Leong )
Everyone communicated well via email and I always knew in the afternoon after each appointment what my next steps are. My one issue I would suggest is (nurses at the practice) taking time to meet your new patients in person at the start of the journey so its not just an email relationship. I do wish someone sat down with me and went over the medication and what the schedule for the cycle would look like, versus just sending video tutorials via email.
Describe your experience with Columbia University.
Strengths are how organized they are, front office staff is very friendly. All doctors I saw were great. My only weakness would be no one sat down and went over exactly what my cycle schedule would look like and I didnt meet my nurse in person for a while, it was all via email. I know I could have asked for more information at the start and I would definitely gotten it, but maybe just a bit more face to face time between the specific nurse & care coordinator and patient would be beneficial. The videos for the injections are very informative but sometimes I think woman need to see the products in person.
Describe your experience with your monitoring appointments at Columbia University.
It was very efficient and I barely ever had a wait time. It was very well managed.
Describe the costs associated with your care under Paula Brady at Columbia University.
Out of pocket a FET cycle is around $14K, but ideally insurance covers some of that. A transfer on its own is about $2600. PGS testing is not covered by insurance and is around 4K (which from what I understand is a fairly decent price compared to other clinics)
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
We never wanted to do multiple embryo transfer, so it was never a real issue. I think Dr. Brady agreed eSET was the way to go.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 33 - 34
1 IVF
PCOS
Unexplained
European
Income $200K - $499K
Doctor
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Paula Brady is such a caring physician. She always responded to my emails immediately and answered all of my questions throughly. She knew that I have a medical background and was able to tailor her updates to exactly what I wanted and needed to know...I immediately felt confident that we were in great hands...extremely intelligent and up to date with all the latest fertility info. It is so obvious she loves what she does and that absolutely reflects in her wonderful bedside manner and dedication towards her patients.
Morning monitoring [at Columbia University] was extremely smooth. I rarely waited more than 10 minutes. The appointments are in the morning (from 7-9:30AM) so I could fit them in despite having to work a full day...I am a physician myself and often get frustrated with how doctor's offices run, but this clinic is truly different than most offices. It is really geared toward patient care and good outcomes. I never had a bad experience and Columbia's fertility clinic...Katrina (as well as Madison) were great communicators. They always responded promptly to questions. Katrina sat down with me and taught me how to do the injections and sent me online videos as well. She was wonderful!
How was your experience with Paula Brady at Columbia University?
I had no idea what to expect when I started IVF. I had people tell me I had to travel to other states with the best stats in order to get the results I wanted. Paula Brady was the first fertility doctor I saw and when we sat down for our initial visit, I immediately felt confident that we were in great hands. She is so caring and extremely intelligent and up to date with all the latest fertility info. It is so obvious she loves what she does and that absolutely reflects in her wonderful bedside manner and dedication towards her patients.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Book an appointment with her if you are struggling to conceive!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Paula Brady is such a caring physician. She always responded to my emails immediately and answered all of my questions throughly. She knew that I have a medical background and was able to tailor her updates to exactly what I wanted and needed to know.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I am relatively young (34 years old) with no major issues aside from a bit of PCOS, so we started off with a few cycles of timed intercourse- mostly with letrezole, but tried clomid once. We did 5 cycles of this and then were supposed to move on to IUI, however due to work reasons, we decided to wait unitl Jan 2020 when my new insurance would cover IVF. We had one cycle of stims with gonalF and menopur and triggered with ovidrel for our retrieval. We did then decided to wait for the next cycle to do a frozen transfer so we could do PGS and also provide for optimal lining. For our FET next month, I was started on estradiol, then began progesterone in oil 6 days prior to my transfer, which worked!! I'm now 9 weeks pregnant with a little girl!
Describe your experience with your nurse at Columbia University. (Assigned nurse: Katrina Leong)
Katrina (as well as Madison) were great communicators. They always responded promptly to questions. Katrina sat down with me and taught me how to do the injections and sent me online videos as well. She was wonderful!
Describe your experience with Columbia University.
I am a physician myself and often get frustrated with how doctor's offices run, but this clinic is truly different than most offices. It is really geared toward patient care and good outcomes. I never had a bad experience and Columbia's fertility clinic.
Describe your experience with your monitoring appointments at Columbia University.
Morning monitoring was extremely smooth. I rarely waited more than 10 minutes. The appointments are in the morning (from 7-9:30AM) so I could fit them in despite having to work a full day.
Describe the costs associated with your care under Paula Brady at Columbia University.
My insurance covered a large majority of the costs, so I just had a $35 copay for each visit.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 43
1 Fertility Medications
European
Income $200K - $499K
Graphic Designer
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
From my personalized care team, her [Dr. Brady's] quick response time to inquiries, and Zen office environment at Columbia, I had a seamless, stress free embryo transfer that resulted in a healthy pregnancy. I always knew I could reach her and she was always prompt for appointments. She has a very warm bedside manner and likeable personality...Dr. Brady recommended using progesterone shots vs. suppositories on this transfer and I experienced zero bleeding during the 1st trimester.
The clinics [Columbia University] best feature is the usage of a personalized care team - doctor, nurse, financial advisor, and care coordinator. I also appreciated the quick response time to inquiries, and Zen office environment. Additionally the office was always running on time for both exams and procedures...She [nurse] was always available to clarify questions and provide additional info.
How was your experience with Paula Brady at Columbia University?
My experience with Dr. Brady couldn’t have been more positive. From my personalized care team, her quick response time to inquiries, and Zen office environment at Columbia, I had a seamless, stress free embryo transfer that resulted in a healthy pregnancy. I always knew I could reach her and she was always prompt for appointments. She has a very warm bedside manner and likeable personality.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Relax. She will take care of you.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
She was a great listener, warm, and accessible.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
My embryo harvest was conducted with a previous doctor but the best advice I got was to use PGD/PGS testing on our 5 day old blastocysts. Once we knew which ones were healthy - two total, we were able to proceed with more confidence in both the success of the transfer and health of the baby. Both embryo transfers were successful, so I had a 100% success rate. The 2nd egg, that Dr. Brady transferred is still cooking, but all tests have come back normal. Lastly, Dr. Brady recommended using progesterone shots vs. suppositories on this transfer and I experienced zero bleeding during the 1st trimester. The suppositories I used for my first pregnancy were irritating and caused mild bleeding throughout the first 10 weeks.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison Leffler)
She was always available to clarify questions and provide additional info.
Describe your experience with Columbia University.
The clinics best feature is the usage of a personalized care team - doctor, nurse, financial advisor, and care coordinator. I also appreciated the quick response time to inquiries, and Zen office environment. Additionally the office was always running on time for both exams and procedures.
Describe the costs associated with your care under Paula Brady at Columbia University.
All expenses were paid out of pocket. My 1st transfer, which included the cost of the embryo harvest and PGS/PGD testing came to a combined total of $18,000. This was in 2017 and I believe they adjusted their out- of-pocket pricing since that time. My 2nd embryo transfer was $4,000.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I recommend that everyone do PGD/PGS testing for a higher success rate of implantation and greater peace of mind the health of the baby. A single transfer is best.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 35 - 36
2 IVF
Male Factor
Ashkenazi Jewish
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
After 3 transfers (1 miscarriage at week 7, 1 chemical and 1 failed transfer), we elected to go with a multiple transfer [with Dr. Brady], resulting in 1 successful implantation...has a sensitive and honest bedside manner. I appreciated her candor and professionalism as she always gave us the confidence that she was steering us the right way. When there was important news- good or bad- she either called or made herself available so we could discuss...She is extremely professional and caring. I felt like she was invested in our success as much as we were. Even during hard times, she built our trust and confidence so we always felt that we were under the best care.
The nursing staff [at Columbia University], like Dr. Brady, are professional and compassionate. They were helpful in answering our questions and providing guidance when necessary...There was some confusion with ordering of medication when we first started, but this was addressed and escalated quickly and efficiently. I appreciated the response and follow through to make sure we had what we needed...The clinic is clean, airy and professional. I would recommend it to others. No complaints about the staff. Typically my questions were answered quickly. When we had some trouble in the beginning with getting our medications sorted, the issue was escalated and handled by senior staff which we very much appreciated.
How was your experience with Paula Brady at Columbia University?
I would absolutely recommend Dr. Brady as a doctor. She is extremely professional and caring. I felt like she was invested in our success as much as we were. Even during hard times, she built our trust and confidence so we always felt that we were under the best care.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Be patient, have realistic expectations, you’ll get there, it just takes time.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady has a sensitive and honest bedside manner. I appreciated her candor and professionalism as she always gave us the confidence that she was steering us the right way. When there was important news- good or bad- she either called or made herself available so we could discuss.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
2 egg retrieval’s- menopur and gonal f, ICSI, PGS testing, 4 frozen transfers and progesterone oil shot and estradiol 3x/day until week 10. Levothyroxine ongoing.
Describe your experience with the nursing staff at Columbia University.
The nursing staff, like Dr. Brady, are professional and compassionate. They were helpful in answering our questions and providing guidance when necessary.
Describe your experience with Columbia University.
The clinic is clean, airy and professional. I would recommend it to others. No complaints about the staff. Typically my questions were answered quickly. When we had some trouble in the beginning with getting our medications sorted, the issue was escalated and handled by senior staff which we very much appreciated.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
After 3 transfers (1 miscarriage at week 7, 1 chemical and 1 failed transfer), we elected to go with a multiple transfer, resulting in 1 successful implantation.
What specific things went wrong at Columbia University?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Columbia University.
There was some confusion with ordering of medication when we first started, but this was addressed and escalated quickly and efficiently. I appreciated the response and follow through to make sure we had what we needed.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
9
NPS
9
Age 36 - 37
1 IVF
Poor Egg Quality
Unexplained
European
Income $200K - $499K
2nd of 2 Docs
4 IUI With Other Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
While Dr. Brady's empathy and compassion were evident in her interactions with me, she was also a smart doctor who uses evidence and research to make treatment decisions. After 3 prior failed IVFs with another doctor, I was at the end of my rope and ready to explore egg donors. She encouraged another try to at least attempt a fresh transfer, which hadn't been suggested to me before. That one embryo, a day 3 transfer, is now my 4 month old son.
I didn't have close relationships with the nursing staff [at Columbia University] but I found the support staff who dealt with my insurance to be great. They fought with my insurance for weeks to get approval and confirm details, even organizing a peer-to-peer review with Dr. Brady to confirm my coverage.
How was your experience with Paula Brady at Columbia University?
While Dr. Brady's empathy and compassion were evident in her interactions with me, she was also a smart doctor who uses evidence and research to make treatment decisions. After 3 prior failed IVFs with another doctor, I was at the end of my rope and ready to explore egg donors. She encouraged another try to at least attempt a fresh transfer, which hadn't been suggested to me before. That one embryo, a day 3 transfer, is now my 4 month old son.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Ultimately you need to control and make the final decisions regarding your own treatment. She will lay everything out for you and make her recommendation(s), but you can decide what is comfortable for you. By the point I was at in my treatment, I was glad to feel that it was a collaboration based on my past experience.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was personally reachable via email and always responded promptly. I could also leave a message for her or reach a nurse if I had a more urgent question. The office staff and nurses were always warm and efficient. Dr. Brady understood all that I had been through already and took my past treatments into consideration when formulating my treatment with her.
Describe your experience with your nurse at Columbia University.
I didn't have close relationships with the nursing staff but I found the support staff who dealt with my insurance to be great. They fought with my insurance for weeks to get approval and confirm details, even organizing a peer-to-peer review with Dr. Brady to confirm my coverage.
Describe your experience with Columbia University.
Very comfortable clinic environment, all things considered. They do their best to offer a relaxed experience. I joked it was like going to a spa day when I did my retrieval. The doctors work as a team, so it's probably best to be open to someone else doing your procedures. Dr. Lobo did my retrieval, which at first I was disappointed about, but when he had to enter one side thru my abdomen due to scar tissue and ended up retrieving most eggs from that side, I was thankful for him and his experience.
Describe the costs associated with your care under Paula Brady at Columbia University.
OOP cost for anesthesia. Everything else covered by my insurance, which had some lifetime maximum limits that I barely missed hitting.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I think she would have transferred multiple embryos if we had requested, but we were not given the choice since we only had one healthy embryo to transfer.
What specific things went wrong at Columbia University?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Columbia University.
I had a couple minor hiccups, like I was supposed to get a new dose of thyroid meds and they didn't call it in on the afternoon I was set to travel away for the weekend, so I had to wait until Monday to pick up the new dose. There was also some confusion with my trigger meds and dosage, which was cleared up within a couple of phone calls. This was a last-minute change based on my bloodwork and I just needed it explained to me.
9
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 31
4 Fertility Medications
PCOS
Ashkenazi Jewish
Income $200K - $499K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I thought it was so caring that she [Dr. Brady] was specifically there for my first ultrasound and my last one where I "graduated" to a regular OB. I also thought she was always great via email, which was my preferred communication when not in the office. I also shared with her that my friends/family made comments that I was maybe too stressed or not eating right (even though I am generally pretty healthy) and she was quick to dismiss those comments and assure me that I was fine. I needed that sort of support at the time.
The staff was great [at Columbia University] - responsive and helpful... tries to make the process and painless as possible. Their staff is very friendly. Their hours are accommodating for those that work fairly long hours. I always had appointments (besides the initial consultation) in the 7-7:30am range, so could get my bloodwork and ultrasound done before work. The phlebotomist there were first-class. I've never had better experiences getting my blood drawn. Having fertility issues is so tough and Columbia does everything it can to make it easier on us.
How was your experience with Paula Brady at Columbia University?
Doctor Brady was great. From the first visit to the follow-ups, I felt as though she was incredibly knowledgeable and data-driven. Her responses often started with "recent research suggests..." or "based on multiple studies"....things like that. For me, this was really helpful because it showed she knew a lot and also kept up-to-date on the latest information out there. The clinic I went to at Columbia had rotating doctors, but I thought it was so caring that she was specifically there for my first ultrasound and my last one where I "graduated" to a regular OB. I also thought she was always great via email, which was my preferred communication when not in the office. I also shared with her that my friends/family made comments that I was maybe too stressed or not eating right (even though I am generally pretty healthy) and she was quick to dismiss those comments and assure me that I was fine. I needed that sort of support at the time.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Listen to her! She definitely knows what she's talking about!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was so great and I appreciated her style, which was caring but also data-driven. She went through everything with me in detail during our in-person details. She was also always responsive through email and phone. I felt as though she was very invested in my success, but also very upfront around expectations and treatments so I knew what possible next steps could be.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Dr. Brady first started me with Metformin to let my body adjust to it. She wanted to see if that was enough to get my ovulation started regularly. She told me we would try that for a few months and if that didn't work on it's own, we would try a round of timed intercourse - which would involve Letrozole and a trigger shot. She told me that timed intercourse usually works within the first 4 tries and after 6, we would talk about other methods (i.e., IUI, IVF, etc.) I was very, very lucky that the timed intercourse worked for me on my 4th try.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Katrina Leong)
The staff was great - responsive and helpful.
Describe your experience with Columbia University.
Columbia Fertility tries to make the process and painless as possible. Their staff is very friendly. Their hours are accommodating for those that work fairly long hours. I always had appointments (besides the initial consultation) in the 7-7:30am range, so could get my bloodwork and ultrasound done before work. The phlebotomist there were first-class. I've never had better experiences getting my blood drawn. Having fertility issues is so tough and Columbia does everything it can to make it easier on us.
Describe the costs associated with your care under Paula Brady at Columbia University.
I was fortunate that most of my costs were covered by insurance. I don't remember the exact costs, but I believe they are comparable to other facilities that would have been in-network for me.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
9
Age 37
1 IUI
1 IVF
Unexplained
European
Income $200K - $499K
Lawyer
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Brady was very matter of fact and straightforward but had a great bedside manner once we reached the stage of doing the procedures. I always felt like I was in good hands with her. She's very intelligent and caring and kindly answered every question I had in a very prompt manner...The protocols were not explained to me (wish they had been) and the reasoning for using one drug over another was not explained to me. One downside of the this clinic and doctor...I knew I had a high AMH and produced a large number of eggs. I ended up with 4 embryos sent for testing and 2 genetically normal embryos.
Appointments were always scheduled before 9am weekdays and weekends [at Columbia University]. The waiting room was always absolutely packed but it was run pretty efficiently... the strength was the location and times for scheduling blood draws and procedures and the fact that they accepted my insurance. It was very convenient while working full-time and was located a few blocks from my office. Weakness was that it felt like a baby factory sometimes -- it was constantly packed with patients and at times I felt very rushed. Towards the end of the cycle before I was released, the nurses got to know me and become more friendly and familiar.
How was your experience with Paula Brady at Columbia University?
Dr. Brady was very matter of fact and straightforward but had a great bedside manner once we reached the stage of doing the procedures. I always felt like I was in good hands with her. She's very intelligent and caring and kindly answered every question I had in a very prompt manner.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
The doctor herself was always very attentive and very quick to respond to emails and questions, but the clinic was run very efficiently which oftentimes made me feel like a number. I often had to be examined by doctors other than Dr. Brady (another doctor did my retrieval) and all communications was via email.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
The protocols were not explained to me (wish they had been) and the reasoning for using one drug over another was not explained to me. One downside of the this clinic and doctor. I started the stim cycle with 150 Menopur and 200 Follistim then added 250 Ganirelix on the 5th day, with Lupron trigger 2 days before retrieval. After transfer, I was on 1 ml of progesterone in oil and estradiol 2x daily. I knew I had a high AMH and produced a large number of eggs. I ended up with 4 embryos sent for testing and 2 genetically normal embryos.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Katrina Leong)
My nurse coordinator replied with results via email in a timely manner but in general was all business. I was okay with this but I can see how some patients would prefer a more gentle bedside manner.
Describe your experience with Columbia University.
For me, the strength was the location and times for scheduling blood draws and procedures and the fact that they accepted my insurance. It was very convenient while working full-time and was located a few blocks from my office. Weakness was that it felt like a baby factory sometimes -- it was constantly packed with patients and at times I felt very rushed. Towards the end of the cycle before I was released, the nurses got to know me and become more friendly and familiar.
Describe your experience with your monitoring appointments at Columbia University.
Appointments were always scheduled before 9am weekdays and weekends. The waiting room was always absolutely packed but it was run pretty efficiently. I never had to wait too long past my appointment time and was in and out quickly.
Describe the costs associated with your care under Paula Brady at Columbia University.
I was lucky that my insurance covered the vast majority of the IVF procedure. I had to pay about $5000 out of pocket which included the ICSI procedure, genetic testing and embryo freezing.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
My very strong preference was for a single embryo transfer, and my doctor agreed with that approach given my age.
8
Doctor
Paula Brady
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 25
1 Fertility Medications
PCOS
Ashkenazi Jewish
Income $100K - $199K
2nd of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady took the time to explain to me my options and why she chose the specific route that we ended up taking. She listened to my concerns and showed me genuine care and respect throughout the process. Dr. Brady exudes warmth and compassion unlike other doctors that I have encountered along the way...I felt a sense of calm and trust as soon as I met Dr. Brady. She took the time to listen to my concerns and provided me with innovative approaches that were not offered to me in the first clinic I went to...I have Pcos and responded well to clomid but did not conceive after 4 cycles of clomid/ovadril. My previous doctor was ready to move on to IVF as she felt that iui would be ineffective for us and that it was too dangerous to try as I responded with a large number of follicles to stimulation.
All of the staff [at Columbia University] was so warm, caring and helpful!...The clinic is well organized and highly efficient. I was usually in and out within half an hour from my appointment time for morning monitoring. Additionally each patient is provided with a care team in addition to the doctor (nurse, care coordinator, medication management, billing) with emails and numbers to get in contact with each member...She [Dr. Paula Brady] recommended letrazol/ovadril as research has come out that it is more effective for PCOS patients. Furthermore she projected a plan to try at least 8-12 cycles with oral medication, possibly adding iui at some point before jumping to IVF as we had only tried 4 cycles of medication and it can take people even without any fertility
How was your experience with Paula Brady at Columbia University?
Dr. Brady is a doctor that genuinely cares and is passionate about what she does. Coming from a different clinic where I felt like a number on a conveyor belt being shuffled around, I felt a sense of calm and trust as soon as I met Dr. Brady. She took the time to listen to my concerns and provided me with innovative approaches that were not offered to me in the first clinic I went to. Dr. Brady's calming and caring personality combined with her up-to-date knowledge and innovative approaches truly set her apart. I strongly feel that being under her care and feeling that trust was a key factor in successful treatment.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Trust her!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady took the time to explain to me my options and why she chose the specific route that we ended up taking. She listened to my concerns and showed me genuine care and respect throughout the process. Dr. Brady exudes warmth and compassion unlike other doctors that I have encountered along the way.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Our case was not that involved. I have Pcos and responded well to clomid but did not conceive after 4 cycles of clomid/ovadril. My previous doctor was ready to move on to IVF as she felt that iui would be ineffective for us and that it was too dangerous to try as I responded with a large number of follicles to stimulation. Coming to Dr. Brady, I was fearfully expecting that ivf would be our only option. Dr. Brady not only dispelled that myth, but provided me with an alternate treatment approach. She recommended letrazol/ovadril as research has come out that it is more effective for PCOS patients. Furthermore she projected a plan to try at least 8-12 cycles with oral medication, possibly adding iui at some point before jumping to IVF as we had only tried 4 cycles of medication and it can take people even without any fertility complications more than four cycles of trying to conceive. We are happy to report that are first letrazol/ovadril cycle was successful.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Nurse- Karen, Care Coordinator-Jenny)
All of the staff was so warm, caring and helpful!
Describe your experience with Columbia University.
The clinic is well organized and highly efficient. I was usually in and out within half an hour from my appointment time for morning monitoring. Additionally each patient is provided with a care team in addition to the doctor (nurse, care coordinator, medication management, billing) with emails and numbers to get in contact with each member.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 32
1 IVF
Anovulation
Unexplained
European
Income $100K - $199K
Teacher
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
If Dr. Brady is unable to respond she ensures her nurse communicators or other staff relay important information in a timely manner. She is so encouraging and uplifting which are essential qualities when dealing with the ups and downs of infertility...she is now trying to navigate when the best time would be for the embryo transfer so that my body and the embryo are in the best conditions for a smooth transfer...encouraged us to do chromosomal testing through Igenomix, which we did. From our 8 embryo samples sent to their lab, we learned 6 of our embryos were healthy. Dr. Brady asked us if we'd like to choose a sex but we are confident in her knowledge and asked that she select the embryo that seemed like the healthiest regardless of its sex.
The clinic [Columbia University] is very clean, organized, and punctual. They do a nice job accommodating everyone and keeping everyone aware about what is happening as well as encouraged for positive future outcomes. Compared to other fertility clinics, Columbia University Center for Infertility has a very welcoming atmosphere and tries to keep everyone up to speed about what each new process entails...The nursing staff at Columbia always acts very upbeat, kind, and friendly. They are always super supportive which is helpful since infertility is very draining.
How was your experience with Paula Brady at Columbia University?
Dr. Brady is an amazingly bright doctor who always keeps her patient's interests/desires in mind. She strives to keep her patients informed and always responds very promptly to any questions that I had throughout this wild IVF process. If Dr. Brady is unable to respond she ensures her nurse communicators or other staff relay important information in a timely manner. She is so encouraging and uplifting which are essential qualities when dealing with the ups and downs of infertility. She makes her patients feel confident that every choice she is making is the right one because she is so savvy about the world of infertility.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Listen to any and all advice Dr. Brady has for you. Even if your timeline of becoming a parent gets thrown off for some reason, you can wholeheartedly trust what she decides to do because she always has your best interest in mind and she also considers all possibilities to ensure you will successfully become a parent one day.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady makes sure to take the time to thoroughly explain everything that my body was going through which totally helped me understand the process. She treats her patients with so much care and devotion. She makes the complex and stressful infertility process more manageable because she is so thoughtful and genuine about how to approach everything.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Dr. Brady adjusted the meds I had been taking during my egg retrieval based on how effective they were. I ended up having a retrieval after about a week on the injections which I was thankful for because it was nice to stop those sooner than later (even though I understand how they act differently on different people). Dr. Brady has ensured that our healthy embryos have successfully frozen so she is now trying to navigate when the best time would be for the embryo transfer so that my body and the embryo are in the best conditions for a smooth transfer.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Karen Tom)
The nursing staff at Columbia always acts very upbeat, kind, and friendly. They are always super supportive which is helpful since infertility is very draining.
Describe your experience with Columbia University.
The clinic is very clean, organized, and punctual. They do a nice job accommodating everyone and keeping everyone aware about what is happening as well as encouraged for positive future outcomes. Compared to other fertility clinics, Columbia University Center for Infertility has a very welcoming atmosphere and tries to keep everyone up to speed about what each new process entails.
Describe the costs associated with your care under Paula Brady at Columbia University.
With my insurance, I had $30 copay every visit. I have not completed the entire cycle yet so I am unsure how much the whole IVF will cost. It did cost us $4000 to have our embryos analyzed though.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady encouraged us to do chromosomal testing through Igenomix, which we did. From our 8 embryo samples sent to their lab, we learned 6 of our embryos were healthy. Dr. Brady asked us if we'd like to choose a sex but we are confident in her knowledge and asked that she select the embryo that seemed like the healthiest regardless of its sex.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
10
Age 39 - 41
Tubal Blockage
European
Income $200K - $499K
Graphic Designer
2nd of 2 Docs
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady was extremely supportive on what is a very emotional journey. Her communication via email exceeded any other doctor I’ve been to. She is extremely knowledgeable and patient, and every time I spoke with her on the phone (if needed) I would feel reassured. Having her there for my successful transfer warmed my heart. She is an incredible doctor...Second cycle was fully medicated and successful.
The [Columbia University] clinic was very quick to move through appointments which was super helpful since you have to go in a lot. At times I wished it was a bit easier to get on the phone with the care team versus communicate through email, but I also understand how that is pretty impossible to do at all times! Everyone at the office felt like they were rooting for you...Dr. Brady was extremely supportive on what is a very emotional journey. Her communication via email exceeded any other doctor I’ve been to. She is extremely knowledgeable and patient, and every time I spoke with her on the phone (if needed) I would feel reassured. Having her there for my successful transfer warmed my heart. She is an incredible doctor.
How was your experience with Paula Brady at Columbia University?
Dr. Brady was extremely supportive on what is a very emotional journey. Her communication via email exceeded any other doctor I’ve been to. She is extremely knowledgeable and patient, and every time I spoke with her on the phone (if needed) I would feel reassured. Having her there for my successful transfer warmed my heart. She is an incredible doctor.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Feel free to ask questions, the process is confusing and complicated, get the support you need!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
She always acknowledged my emotions, and was extremely patient with all of my worries and questions. If needed she would call me, and every time we chatted her knowledge and mannerism immediately calmed me down.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
First cycle was “natural” and was unsuccessful likely because I had a uterine infection. Second cycle was fully medicated and successful.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela )
Angela was so supportive, and any time I got confused via email would give me a compassionate call to clear things up.
Describe your experience with Columbia University.
The clinic was very quick to move through appointments which was super helpful since you have to go in a lot. At times I wished it was a bit easier to get on the phone with the care team versus communicate through email, but I also understand how that is pretty impossible to do at all times! Everyone at the office felt like they were rooting for you.
Describe the costs associated with your care under Paula Brady at Columbia University.
A lot were covered by insurance.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
10
Age 38 - 40
3 IUI
3 IVF
Poor Egg Quality
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
One of the things I loved about working with Dr. Brady is that she took everything into consideration when developing protocols and adjusting them. It wasn’t just the numbers she looked she looked at. We talked about everything before and after and I very much felt like an informed participant rather than just someone who was told what was going to happen...I loved being in her care and was actually sad when I graduated to my regular OB! I know that when it comes time for baby #2, I’ll be in the best hands with Dr. Brady.
The entire team at Columbia was always kind, always positive, always knowing and understanding of how to be gentle with me and my journey...Columbia’s biggest strength, for me, is making me feel like I was the only patient they had. I saw the amount of women and men filing in and out during all my visits and yet I felt like I had a spotlight on me and my journey...[nurse] Angela and team were kind, prompt and always extremely clear with their directions which is beyond comforting.
How was your experience with Paula Brady at Columbia University?
I couldn’t have imagined a better Dr. to be my (our) partner through this process. I loved being in her care and was actually sad when I graduated to my regular OB! I know that when it comes time for baby #2, I’ll be in the best hands with Dr. Brady.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Dr. Brady is so knowledgeable and a wonderful resource. Be sure to come with all of your questions. Google and listen to all the podcasts you want but she’s an industry leader and you have the opportunity to ask her anything so use those opportunities.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
The entire team at Columbia was always kind, always positive, always knowing and understanding of how to be gentle with me and my journey. Members of the team and I got to know each other and I felt truly seen and cared for there.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
One of the things I loved about working with Dr. Brady is that she took everything into consideration when developing protocols and adjusting them. It wasn’t just the numbers she looked she looked at. We talked about everything before and after and I very much felt like an informed participant rather than just someone who was told what was going to happen.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela)
Angela and team were kind, prompt and always extremely clear with their directions which is beyond comforting.
Describe your experience with Columbia University.
Columbia’s biggest strength, for me, is making me feel like I was the only patient they had. I saw the amount of women and men filing in and out during all my visits and yet I felt like I had a spotlight on me and my journey.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 43 - 45
1 IUI
European
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady is a well-trained, expert doctor who will treat you like a person. She has a demeanor that balances kindness, compassion and brass-tacks best practices. She is remarkably thorough, reasonable and patient in navigating the entire process with you...empathetic, patient, thorough, highly-responsive and forthright. She never made me feel like I was asking too many questions, and never condescended. She remembered my story and treated me respectfully...
This [Columbia University] is an efficiently run clinic, which is so refreshing. Coming to the office is actually a calming experience. The waiting room is very pleasant, and you’re never there for long. The front desk team is professional and kind. The nurse staff are impressive and friendly in the best way. The on-call doctors are excellent at responding on urgent after-hours care...in addition to thorough updates and instructions, she reassured me time and time again, cheered me on and commiserated. I could not have asked for a better care coordinator. This makes all the difference in the process...
How was your experience with Paula Brady at Columbia University?
Dr. Brady is a well-trained, expert doctor who will treat you like a person. She has a demeanor that balances kindness, compassion and brass-tacks best practices. She is remarkably thorough, reasonable and patient in navigating the entire process with you.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Trust that you are in expert, compassionate care, and ask all the questions you need to.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady is empathetic, patient, thorough, highly-responsive and forthright. She never made me feel like I was asking too many questions, and never condescended. She remembered my story and treated me respectfully.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela Pugliese)
Angela is an outstanding communicator and perhaps the most positive person I’ve ever come across. She is definitely in the right profession. in addition to thorough updates and instructions, she reassured me time and time again, cheered me on and commiserated. I could not have asked for a better care coordinator. This makes all the difference in the process.
Describe your experience with Columbia University.
This is an efficiently run clinic, which is so refreshing. Coming to the office is actually a calming experience. The waiting room is very pleasant, and you’re never there for long. The front desk team is professional and kind. The nurse staff are impressive and friendly in the best way. The on-call doctors are excellent at responding on urgent after-hours care.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019 - 2022, Successful
NPS
9
NPS
9
Age 34 - 37
1 IVF
PCOS
Ashkenazi Jewish
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady is very good at responding to emails and communicating clearly. She is very knowledgeable and shares information in an accessible, reassuring manner. Despite having some procedures along the way with other doctors, she always checked in with me and I absolutely felt loyal to her as my primary doctor and preferred to schedule procedures with her as much as possible...
They [Columbia University] are efficient with morning monitoring although more so the earlier you get there. They have effective means of communication - you get a secure message the afternoon of morning appts with next steps. Most staff are personable and warm...Despite having some procedures along the way with other doctors, she [Dr. Brady] always checked in with me and I absolutely felt loyal to her as my primary doctor and preferred to schedule procedures with her as much as possible...
How was your experience with Paula Brady at Columbia University?
Dr. Brady is knowledgeable, thoughtful, and communicative. She has a cool confidence that is very reassuring. Her warmth really comes out during set backs. I trust her and highly recommend her to friends.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Ask to have procedures with her if that’s important to you. She is very responsive by email.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady is very good at responding to emails and communicating clearly. She is very knowledgeable and shares information in an accessible, reassuring manner. Despite having some procedures along the way with other doctors, she always checked in with me and I absolutely felt loyal to her as my primary doctor and preferred to schedule procedures with her as much as possible. Dr. Brady’s biggest strength for me was how reassuring she was during the more difficult parts of the IVF journey. For example, my first embryo transfer resulted in a chemical pregnancy and I was very upset. She was incredibly empathetic, positive, and reassuring. I needed that confidence from her. I also dealt with a spontaneous pregnancy and miscarriage after not seeing Dr. Brady for over two years and she helped me get prompt treatment and I felt truly taken care of by her.
Describe your experience with Columbia University.
They are efficient with morning monitoring although more so the earlier you get there. They have effective means of communication - you get a secure message the afternoon of morning appts with next steps. Most staff are personable and warm.
Describe the costs associated with your care under Paula Brady at Columbia University.
Covered by Progyny insurance - copay for meds and egg retrieval ended up being $3000?
9
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 31
3 Fertility Medications
PCOS
Ashkenazi Jewish
Income $200K - $499K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Brady] always answered my questions promptly and thoroughly. I never felt like "just a number" or that my case wasn't getting the attention it deserved...was thorough in examining my medical history and bloodwork, detailed in explaining the course of treatment, and compassionate when I suffered a chemical pregnancy. She set expectations in a realistic way and seemed to share in our joy when we had that positive pregnancy test result...
I visited [Columbia University's] Manhattan and Scarsdale (satellite) offices...visiting such clean, sanitary offices was very much appreciated. The offices were well run and the wait times were never more than 10-15 minutes. I liked the availability of early morning monitoring appointments, so as not to miss any of the workday...We tried three timed intercourse cycles with letrozole and ovidrel. The second cycle resulted in a chemical pregnancy but, because everything seemed to be working as it should, we did not adjust the medications. The third cycle was successful.
How was your experience with Paula Brady at Columbia University?
Dr. Brady was thorough in examining my medical history and bloodwork, detailed in explaining the course of treatment, and compassionate when I suffered a chemical pregnancy. She set expectations in a realistic way and seemed to share in our joy when we had that positive pregnancy test result.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Feel free to ask any questions you have. Dr. Brady is so knowledgeable and, importantly, able to distill that knowledge in an understandable way for non-doctors.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady, nurse Madison, and the rest of the team always answered my questions promptly and thoroughly. I never felt like "just a number" or that my case wasn't getting the attention it deserved.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
We tried three timed intercourse cycles with letrozole and ovidrel. The second cycle resulted in a chemical pregnancy but, because everything seemed to be working as it should, we did not adjust the medications. The third cycle was successful.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison)
Madison was compassionate, extremely responsive, and helpful.
Describe your experience with Columbia University.
I visited the clinic's Manhattan and Scarsdale (satellite) offices. Especially in COVID times, visiting such clean, sanitary offices was very much appreciated. The offices were well run and the wait times were never more than 10-15 minutes. I liked the availability of early morning monitoring appointments, so as not to miss any of the workday.
Describe the costs associated with your care under Paula Brady at Columbia University.
I believe each cycle was approximately $1,500 after insurance adjustments.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
n/a
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 35
2 IUI
Income $100K - $199K
Graphic Designer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr.Brady is incredibly patient and makes you feel relaxed right away. When you leave a visit you feel like all your questions were answered. I appreciate her honesty and she's clearly very knowledgable...is incredibly patient and makes you feel relaxed right away. When you leave a visit you feel like all your questions were answered. I appreciate her honesty and she's clearly very knowledgable.
I always felt comfortable at the clinic [Columbia University]. They have a very professional, friendly and mindful staff. I appreciated their high standards during covid times. The office always seemed very clean and never crowded. On average there would be 2 other people in the waiting area. In general there weren't every any crazy wait times. I think one time I had to wait 20 mins at the most.
How was your experience with Paula Brady at Columbia University?
Dr.Brady is incredibly patient and makes you feel relaxed right away. When you leave a visit you feel like all your questions were answered. I appreciate her honesty and she's clearly very knowledgable.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
You should feel comfortable and be open. Ask anything that's on your mind
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr.Brady always listened patiently, answered all of my questions, and made me feel comfortable. I could email her any time I had a question and she would respond fairly quickly.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
She had us get a bunch of testing at first (blood test, genetics, STDS). When everything came back normal, we started the IUI process. I was told to take Clomid for 5 days and then inject myself with Ovedril one time. This didn't work the first month, so she doubled my intake of Clomid for the second cycle, and then again I had to inject myself with Ovedril. Giving myself an injection was terrifying. I don't like needles. But I'm pregnant now so I guess it was worth it.
Describe your experience with Columbia University.
I always felt comfortable at the clinic. They have a very professional, friendly and mindful staff. I appreciated their high standards during covid times. The office always seemed very clean and never crowded. On average there would be 2 other people in the waiting area. In general there weren't every any crazy wait times. I think one time I had to wait 20 mins at the most.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 36 - 37
1 Embryo Freezing
Middle Eastern
Income $100K - $199K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady and her team were communicating with me, answering all my questions and listening to my concerns...was kind, caring and at the same time up to the point. I got into the IVF world with no knowledge about it and she patiently explained everything to me. She is very calm, always smiling and ready to answer questions. When the COVID pandemic started she called us herself to explain the situation and help us understand what to expect.
I was a bit nervous about how to inject myself and their [Columbia University's] trainings really helped me....She [nurse] was always available (either over the phone or via email) and she made sure I understood her points clearly. She was very quick to respond...Dr. Brady was kind, caring and at the same time up to the point. I got into the IVF world with no knowledge about it and she patiently explained everything to me. She is very calm, always smiling and ready to answer questions. When the
How was your experience with Paula Brady at Columbia University?
Dr. Brady was kind, caring and at the same time up to the point. I got into the IVF world with no knowledge about it and she patiently explained everything to me. She is very calm, always smiling and ready to answer questions. When the COVID pandemic started she called us herself to explain the situation and help us understand what to expect.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Ask all your questions clearly and don't expect her to explain everything to you without asking. And that's stating the obvious because doctors can't guess what you know or you don't.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady and her team were communicating with me, answering all my questions and listening to my concerns.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I don't clearly remember. I just remember that I was a bit nervous about how to inject myself and their trainings really helped me.
Describe your experience with your nurse at Columbia University. (Assigned nurse: The nurse changed once or twice)
The last nurse I remember was Destiny Franklin. She was always available (either over the phone or via email) and she made sure I understood her points clearly. She was very quick to respond.
Describe your experience with Columbia University.
The staff or very organized and kind. The only thing I would recommend is to be very clear with your questions. The staff are used to following their routine and therefore sometimes miss your questions. Once I was there to ask a question and they automatically sent me to a room to draw my blood and do the tests.
Describe the costs associated with your care under Paula Brady at Columbia University.
I really don't remember. It was not cheap but definitely not mind-blowing as well.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
9
NPS
10
Age 29 - 30
2 IVF
Endometriosis
Latinx
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady was optimistic but realistic about my goals and what to expect. She was very thorough in explaining the entire IVF process for me. Dr Brady often listened to my concerns and offered me alternatives. When she wasn’t available Dr Brady ensured that the provider in charge was fully up to date with treatment plans and history. She has great bedside manner and was very warm with me during my interactions with her.
The clinic [Columbia University] is very efficient, morning monitoring appointments we’re always quick. The clinic team work and communicate effectively making it easier as a patient. The clinic ensured that I had all the information needed...Madison [nurse] was sweet and informative...Dr Brady made sure to answer all of my questions and was very patient with me through out the process...
How was your experience with Paula Brady at Columbia University?
From the very beginning Dr. Brady was optimistic but realistic about my goals and what to expect. She was very thorough in explaining the entire IVF process for me. Dr Brady often listened to my concerns and offered me alternatives. When she wasn’t available Dr Brady ensured that the provider in charge was fully up to date with treatment plans and history. She has great bedside manner and was very warm with me during my interactions with her.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Don’t feel shy to ask questions if you aren’t sure or confused about the process!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr Brady made sure to answer all of my questions and was very patient with me through out the process.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I did two transfers, one natural and one medicated. The medicated included lupron, estrogen and progesterone injections.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison)
Madison was sweet and informative
Describe your experience with Columbia University.
The clinic is very efficient, morning monitoring appointments we’re always quick. The clinic team work and communicate effectively making it easier as a patient. The clinic ensured that I had all the information needed.
Describe the costs associated with your care under Paula Brady at Columbia University.
Transfer retrieval medication costs
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr Brady transferred one embryo at a time.
9
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 31
1 IVF
Unexplained
European
Income $200K - $499K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Brady has excellent bedside manner and always spoke to me with great respect. She never talks down to patients and is calm and reassuring, while being informative and direct...She is quick to communicate reasonable plans of action, and she always takes the time to explain the science and reasoning behind her suggestions...Just be informed that you will not always see Dr. Brady at appointments...
CUFC is a clean, well-oiled machine. I never had to wait long for appointments and all staff members (nurses, doctors) treated me with respect and kindness. Only thing I would “caution” others is that the doctors/nurses you see during appointments will vary....[nurse was] quick to respond to emails and compassionate with her communication...Just be informed that you will not always see Dr. Brady at appointments...
How was your experience with Paula Brady at Columbia University?
Dr. Brady is an awesome doctor, and we are very happy we saw her for our fertility journey. She is quick to communicate reasonable plans of action, and she always takes the time to explain the science and reasoning behind her suggestions.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Just be informed that you will not always see Dr. Brady at appointments.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr Brady has excellent bedside manner and always spoke to me with great respect. She never talks down to patients and is calm and reassuring, while being informative and direct.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison)
Madison is great also - quick to respond to emails and compassionate with her communication.
Describe your experience with Columbia University.
CUFC is a clean, well-oiled machine. I never had to wait long for appointments and all staff members (nurses, doctors) treated me with respect and kindness. Only thing I would “caution” others is that the doctors/nurses you see during appointments will vary - this was not an issue to me.
Describe the costs associated with your care under Paula Brady at Columbia University.
Mostly covered by insurance and paid only a few grand OOP.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady suggested eSET and we agreed. It resulted in the successful birth of my son.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
9
Age 39 - 40
Income $200K - $499K
Consultant
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady was communicative and patient, and also direct and candid. When my first transfer failed, she immediately provided a possible solution in order to enhance the chances of transfer success. She was proactive and effective in her handling of each step and addressing issues when they arise...Dr. Brady believes in eSET and I think she only operates on that basis...
The clinic [Columbia University] operates with efficiency. It could be hard to just call and get hold of a nurse. But they do reach out with necessary information and follow up when needed. It worked well for me. The nurses who draw blood and take urine samples work hard and very nice and patient...The nursing staff are efficient and helpful....
How was your experience with Paula Brady at Columbia University?
Dr. Brady was communicative and patient, and also direct and candid. When my first transfer failed, she immediately provided a possible solution in order to enhance the chances of transfer success. She was proactive and effective in her handling of each step and addressing issues when they arise.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Do homework and research about the IVF process and ask more question if you can.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Paula Brady is professional and compassionate. I received excellent treatment under her care.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
After the first transfer cycle failed, Dr. Brady suggested going through a test called ERA, and I believe it was helpful in deciding the precise implantation window.
Describe your experience with the nursing staff at Columbia University.
The nursing staff are efficient and helpful.
Describe your experience with Columbia University.
The clinic operates with efficiency. It could be hard to just call and get hold of a nurse. But they do reach out with necessary information and follow up when needed. It worked well for me. The nurses who draw blood and take urine samples work hard and very nice and patient.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady believes in eSET and I think she only operates on that basis.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 27 - 28
1 Embryo Freezing
Ashkenazi Jewish
Middle Eastern
Income $50K - $99K
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Brady was very good. At first I was a bit hesitant simply because she seemed young. But she is really competent and explains everything. She doesn't rush you through. She gives you the time you need while answering each question clearly and directly...Dr Brady did not want to try more than one transfer, as it still wasn't entirely clear what may have been causing the infertility. Therefore, so as not to waste precious embryos, Dr Brady advised against multiple transfers....
They [Columbia University] are competent, appointments were smooth. Staff were personable and sweet and encouraging...Total cost for entire treatment- Retrieval of Eggs, Fertilization and Transfer of one Embryo ran up to about 13-14 thousand, besides 2-3 thousand in medication costs...[nurses were] Quick to respond and arrange everything necessary...
How was your experience with Paula Brady at Columbia University?
Dr Brady was very good. At first I was a bit hesitant simply because she seemed young. But she is really competent and explains everything. She doesn't rush you through. She gives you the time you need while answering each question clearly and directly. I couldn't have had a better experience with Dr Brady.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Don't hesitate. Go for her!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr Brady and her staff were very warm, very understanding and in touch with my personal feelings.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Destiny Franklin)
Sweet. Quick to respond and arrange everything necessary.
Describe your experience with Columbia University.
They are great. Can't think of any downside, although I haven't been anywhere else for these treatments to be able to compare to. They are competent, appointments were smooth. Staff were personable and sweet and encouraging.
Describe the costs associated with your care under Paula Brady at Columbia University.
Total cost for entire treatment- Retrieval of Eggs, Fertilization and Transfer of one Embryo ran up to about 13-14 thousand, besides 2-3 thousand in medication costs. It was about what we expected.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
In my particular situation especially, Dr Brady did not want to try more than one transfer, as it still wasn't entirely clear what may have been causing the infertility. Therefore, so as not to waste precious embryos, Dr Brady advised against multiple transfers.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
9
Age 41 - 42
2 IVF
Ashkenazi Jewish
Latinx
Income $500K+
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady is one of the kindest and most forthright doctors I've ever worked with. She was transparent and direct, providing transparent information about all my options, the risks and the underlying statistics. She was patient, direct and honest. I recommend her wholeheartedly...Egg retrieval, IVF and embryo transfer. We had to do 2 cycles. And we did planned IVF transfer...She answered all my questions clearly and was very direct with what to expect.
Madison [nurse at Columbia University] was amazing. She always responded to my emails and was patient in helping me understand treatment steps and troubleshoot any challenges...Monitoring was generally a well oiled machine. Things generally ran promptly and efficiently...The clinic is clean and organized. Appointments generally ran prompt and self-scheduling option is very convenient. The medical assistants and clinical staff are kind and responsive. There were times that the admin staff were not as polite as I would have liked. Nothing terrible but it was a bit disappointing.
How was your experience with Paula Brady at Columbia University?
Dr. Brady is one of the kindest and most forthright doctors I've ever worked with. She was transparent and direct, providing transparent information about all my options, the risks and the underlying statistics. She was patient, direct and honest. I recommend her wholeheartedly.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was kind, caring and honest. She answered all my questions clearly and was very direct with what to expect.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Egg retrieval, IVF and embryo transfer. We had to do 2 cycles. And we did planned IVF transfer.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison Leffler )
Madison was amazing. She always responded to my emails and was patient in helping me understand treatment steps and troubleshoot any challenges.
Describe your experience with Columbia University.
The clinic is clean and organized. Appointments generally ran prompt and self-scheduling option is very convenient. The medical assistants and clinical staff are kind and responsive. There were times that the admin staff were not as polite as I would have liked. Nothing terrible but it was a bit disappointing.
Describe your experience with your monitoring appointments at Columbia University.
Monitoring was generally a well oiled machine. Things generally ran promptly and efficiently.
Describe the costs associated with your care under Paula Brady at Columbia University.
Costs were minimal. Mostly everything was covered by my insurance.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5

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