Rated 9.5
Strongly recommend: 100%9.5
100% strongly recommend
2 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
10
10
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
9
Excellent
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
UCLA
Residency
University of Southern California
Fellowship
University of Southern California

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Rachel Mandelbaum works in 2 offices at

HRC Fertility (Jinxin Fertility Network clinic)
Rated 7.5
Strongly recommend: 55%Neutral: 22%Don't recommend: 22%7.5

Explore Clinic
Beverly Hills
8929 Wilshire Blvd., Suite 320
Beverly Hills, CA 90211
West Los Angeles
11500 Olympic Blvd., #504
West Los Angeles, CA 90064

2 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, 6 Eggs Frozen
NPS
9
NPS
9
Age 35
1 Egg Freezing
European
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Mandelbaum is extremely knowledgeable...has an amazing approach to fertility treatments...has a calm demeanor, and is great at making you feel comfortable. I saw her every visit...long clomid treatment where I took 50mg of Clomid every day for 12 days, and 450MG of Gonal-F. No Menopur or Ganarilix...answered all of my questions and helped me understand her fertility philosophy
Everyone [at HRC Fertility] is extremely nice, but make sure to get your medication in advance, and understand how they will bill and who will talk to insurance. You may need to follow up a few times...All inclusive with appointments, ultrasounds, blookdwork and medication cost $7500 as a package special...Staff was not as proactive as I felt they could be
How was your experience with Rachel Mandelbaum at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Mandelbaum is extremely knowledgeable, and has an amazing approach to fertility treatments. She has a calm demeanor, and is great at making you feel comfortable. I saw her every visit and knew she was tracking my progress closely to achieve the best results.
What's one piece of advice would you give a prospective patient of Rachel Mandelbaum at HRC Fertility (Jinxin Fertility Network clinic)?
Staff was not as proactive as I felt they could be. I had to follow up around medication, costs and appointment scheduling as I wasn't confident it was being followed up on.
During treatment, were you treated like a number or a human with Rachel Mandelbaum at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Mandelbaum answered all of my questions and helped me understand her fertility philosophy, and I felt seen for what I have gone through with past treatments, and she let me know what her plans were for me.
Describe the protocols Rachel Mandelbaum used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
I was on a long clomid treatment where I took 50mg of Clomid every day for 12 days, and 450MG of Gonal-F. No Menopur or Ganarilix.
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
Everyone is extremely nice, but make sure to get your medication in advance, and understand how they will bill and who will talk to insurance. You may need to follow up a few times. The strengths are Dr. Mandelbaum who is caring, kind, compassionate, attentive and smart.
Describe the costs associated with your care under Rachel Mandelbaum at HRC Fertility (Jinxin Fertility Network clinic).
All inclusive with appointments, ultrasounds, blookdwork and medication cost $7500 as a package special.
What specific things went wrong at HRC Fertility (Jinxin Fertility Network clinic)?
  • Failed to call in prescriptions to pharmacy
9
Doctor
Rachel Mandelbaum
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
West Los Angeles
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, 43 Eggs Frozen
NPS
10
NPS
10
Age 29
1 Egg Freezing
PCOS
Uterine Fibroids
Black or African-American
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Mandelbaum made me feel so comfortable and most importantly, safe, every step of the way...NO NEEDLES...The port is a game changer...was creative with my treatment plan to ensure I had the best results possible...utilized my PCOS...decided to give me a higher dose of medication
[HRC Fertility] was aesthetically pleasing. The staff were super friendly and approachable. I loved that I did not have to stick myself multiple times a day. The port was incredible...They were super helpful and a wealth of knowledge...Utilized the anniversary special for a discounted rate.
How was your experience with Rachel Mandelbaum at HRC Fertility (Jinxin Fertility Network clinic)?
Simply put, Dr Mandelbaum is nothing short of amazing! Choosing to take control of your fertility can be overwhelming but Dr Mandelbaum made me feel so comfortable and most importantly, safe, every step of the way! With NO NEEDLES, which was a huge factor in my decision to freeze my eggs. The port is a game changer! It was super easy to use and made the whole experience so much better for those of us with needle phobias. She was creative with my treatment plan to ensure I had the best results possible. It was such a great experience!
What's one piece of advice would you give a prospective patient of Rachel Mandelbaum at HRC Fertility (Jinxin Fertility Network clinic)?
Book now! Seriously, she’s amazing!
During treatment, were you treated like a number or a human with Rachel Mandelbaum at HRC Fertility (Jinxin Fertility Network clinic)?
Choosing to take control of your fertility can be overwhelming but Dr Mandelbaum made me feel so comfortable and most importantly, safe, every step of the way!
Describe the protocols Rachel Mandelbaum used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
Dr Mandelbaum utilized my PCOS to our advantage. She decided to give me a higher dose of medication so that I would have optimal results and would only need one egg retrieval. It worked perfectly!
Describe your experience with the nursing staff at HRC Fertility (Jinxin Fertility Network clinic).
They were super helpful and a wealth of knowledge!
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
The clinic was aesthetically pleasing. The staff were super friendly and approachable. I loved that I did not have to stick myself multiple times a day. The port was incredible! I could not have created a more perfect experience if I tried.
Describe the costs associated with your care under Rachel Mandelbaum at HRC Fertility (Jinxin Fertility Network clinic).
Utilized the anniversary special for a discounted rate.
Describe Rachel Mandelbaum's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility (Jinxin Fertility Network clinic).
N/A
10
Doctor
Rachel Mandelbaum
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
West Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

Learn from top medical experts

Explore All Courses