Rated 9.1
Strongly recommend: 71%Neutral: 29%9.1
71% strongly recommend
5 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.4
5.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
5.9
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Tamil Nadu Dr. M.G.R. medical university
Residency
Drexel University
Fellowship
Wayne State University/Detroit Medical Center

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Ramya Sethuram works at

Kindbody - Silicon Valley
Rated 7.8
Strongly recommend: 80%Don't recommend: 20%7.8

Explore Clinic
Silicon Valley
4756 El Camino Real
Los Altos, CA 94022

5 patient reviews

2024, Successful
NPS
10
NPS
10
Age 36
1 IVF
Recurrent Pregnancy Loss
Unexplained
East Asian
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Doctor Sethuram is a fantastic doctor...honest and candid feedback...feedback was always presented in a calm manner with a human touch...was extremely thorough on explaining next steps and what would be happening next. Our expectations were always realistic and never mislead...love the doctor's bed side manners...extremely informative and explained to us what our test results meant as well as what were next steps
[Kindbody - Silicon Valley] was fantastic with guidance and providing insights like how my wife is supposed to be feeling. The only weakness would be wishing for a direct number to reach this clinic vs. reaching out via the portal...Nursing staff was extremely sweet and helped us out during the transition back to the office. They were kind and provided us options to best fit our schedule
How was your experience with Ramya Sethuram at Kindbody - Silicon Valley?
Doctor Sethuram is a fantastic doctor. We loved the honest and candid feedback. Her feedback was always presented in a calm manner with a human touch. She was extremely thorough on explaining next steps and what would be happening next. Our expectations were always realistic and never mislead. We could not ask for anyone better.
What's one piece of advice would you give a prospective patient of Ramya Sethuram at Kindbody - Silicon Valley?
Choosing Dr. Sethuram would be a choice that you will never regret.
During treatment, were you treated like a number or a human with Ramya Sethuram at Kindbody - Silicon Valley?
I love the doctor's bed side manners. She was extremely informative and explained to us what our test results meant as well as what were next steps. I felt our treatment plan was personalized with a human touch.
Describe your experience with the nursing staff at Kindbody - Silicon Valley.
Nursing staff was extremely sweet and helped us out during the transition back to the office. They were kind and provided us options to best fit our schedule.
Describe your experience with Kindbody - Silicon Valley.
Clinic was fantastic with guidance and providing insights like how my wife is supposed to be feeling. The only weakness would be wishing for a direct number to reach this clinic vs. reaching out via the portal.
10
Doctor
Ramya Sethuram
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Silicon Valley
Silicon Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, Successful
NPS
9
NPS
10
Age 34
1 Embryo Freezing
East Asian
Income $200K - $499K
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sethuram had one consultation video call with me prior to seeing me in person for the actual egg retrieval procedure, then a few phone calls therafter regarding the results prior to embryo freezing...first inpressions were that she is very busy and rushed...started late and ended up less than the 30minutes slotted
[Kindbody - Silicon Valley was] Very nice and clean facility. They are very accomodating to the working scheduled and allowed me to be the first through the door on all my visits...Medications $7,200. Procedure $12k...nursing staff is wonderful to communicate with. I mostly used the online portal and after hours texting
How was your experience with Ramya Sethuram at Kindbody - Silicon Valley?
Dr. Sethuram had one consultation video call with me prior to seeing me in person for the actual egg retrieval procedure, then a few phone calls therafter regarding the results prior to embryo freezing. The first inpressions were that she is very busy and rushed since the call started late and ended up less than the 30minutes slotted. The in person patient procedure was very good. She talked through all actions and gave guidance when awake. My experience in recovery was very good after operation and her check ups felt very caring.
What's one piece of advice would you give a prospective patient of Ramya Sethuram at Kindbody - Silicon Valley?
For new patients, it is most beneficial if you do jot go into the first exploratory consultation without reading all free materials Kind body has to offer. Dr. Sethuram is very knowledgable and can quickly share statistics to help guide decisions for important questions. It would be a waste of the consultation time to ask a question that a FAQ article or any of the nurses can help answer.
During treatment, were you treated like a number or a human with Ramya Sethuram at Kindbody - Silicon Valley?
The interactions with the doctor were very brief. It was all very short phone calls prior to actual egg retrieval procedure. She was very kind when speaking with, but there was also a rushed feeling to get through things expediently. If a lot of prior reading and messaging with nurses were not done, it didn't seem like she would have enough time to elaborate on a lot of non critical questions. However, in person during the procedure I felt very safe and reassured of her talents and knowledge.
Describe the protocols Ramya Sethuram used in your cycles at Kindbody - Silicon Valley and their degree of success.
My protocol for hormone injections consisted of starting right when my period began. I took Menopur 225iu, Follistim 300 iu, and Letrozole 5mg every evening the first week. In the second week Ganirelix 250mcg was added. When I could not get refills in time closer to the trigger shot, Dr. Sethuram adjusted accordingly with what I had available that did not seem to hinder the process.
Describe your experience with your nurse at Kindbody - Silicon Valley. (Assigned nurse: Brianna)
The Kind Body nursing staff is wonderful to communicate with. I mostly used the online portal and after hours texting. These methods seemed more efficient to getting responses than trying call during my busy work days. The most interaction I had among the staff members was while getting my ultrasound. However, there was one nurse that was not good at all compared to the others when drawing blood and I had wished I was able to more consistently get the better skilled one. The nurses seem to rotate frequently.
Describe your experience with Kindbody - Silicon Valley.
Very nice and clean facility. They are very accomodating to the working scheduled and allowed me to be the first through the door on all my visits. There is free wifi and comfortable seating as well if you have to work while waiting. When having the actual procedure in the back area, it opens to more private waiting rooms with a recliner that is very comfortable to recover from anesthesia on.
Describe the costs associated with your care under Ramya Sethuram at Kindbody - Silicon Valley.
Medications $7,200. Procedure $12k
Describe Ramya Sethuram's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Silicon Valley.
I did not have a transfer but in my consultations she has expressed transfer would be done with 1 embryo at a time. The 3 most viable embryos were scored well and it would just be a matter of the preference to gender.
What specific things went wrong at Kindbody - Silicon Valley?
  • Provided conflicting information
Describe the specific things that went wrong at Kindbody - Silicon Valley.
The first prescription of medication had oje of the drugs with an incorrect dosage amount. It looked like a suspiciously high number of pills compared to what the pharmacy shipped intending to last the first half of treatment cycle. It was good that I questioned it prior to starting the medication and got clarification to the dosage and quantity.
9
Doctor
Ramya Sethuram
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Silicon Valley
Silicon Valley
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, Successful
NPS
8
NPS
9
Age 30
2 Embryo Freezing
Donor Sperm
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
LGBTQ+
Neutral
Strongly Recommends
Successful
[Dr. Ramya Sethuram] was helpful and friendly...she worked to accommodate my needs as much as possible. Her calls were friendly and useful. I did not have too much face time with her and mostly communicated via the ultrasound tech & portal...Welcoming, friendly, treated us like any other couple...First cycle was luteal start & resulted in 17 eggs> 4 euploid embryos...Second cycle...resulted in 10 eggs> 5 euploid embryo
[Kindbody - Silicon Valley has a] Beautiful space, really nice rooms and friendly staff. Sometimes staff are not completely happy (i.e. we overheard staff unhappy with weekend schedule) but were always always helpful and empathetic to us...surprised when my doctor thought I dropped the ball because I had been calling nearly every day to ask for updates...
How was your experience with Ramya Sethuram at Kindbody - Silicon Valley?
She was helpful and friendly. I had a tough schedule around the time of my second cycle and she worked to accommodate my needs as much as possible. Her calls were friendly and useful. I did not have too much face time with her and mostly communicated via the ultrasound tech & portal
What's one piece of advice would you give a prospective patient of Ramya Sethuram at Kindbody - Silicon Valley?
Ask all the questions you have. Seriously!
During treatment, were you treated like a number or a human with Ramya Sethuram at Kindbody - Silicon Valley?
This doctor takes the time to listen to your questions and concerns and explains thoroughly the process and what to expect.
Describe the protocols Ramya Sethuram used in your cycles at Kindbody - Silicon Valley and their degree of success.
First cycle was luteal start & resulted in 17 eggs> 4 euploid embryos Second cycle started the week after my period (mid cycle start) and resulted in 10 eggs> 5 euploid embryos. I am thrilled with our results!
How competent was Ramya Sethuram at LGBTQ+ care?
Welcoming, friendly, treated us like any other couple
Describe your experience with your nurse at Kindbody - Silicon Valley.
Was helpful and frequently communicated with us in the portal
Describe your experience with Kindbody - Silicon Valley.
Beautiful space, really nice rooms and friendly staff. Sometimes staff are not completely happy (i.e. we overheard staff unhappy with weekend schedule) but were always always helpful and empathetic to us
Describe the costs associated with your care under Ramya Sethuram at Kindbody - Silicon Valley.
I am so lucky and am covered by my employer up to 40k expenses. We paid around $3k out of pocket for 3 egg retrieval and embryo transfers to meet our insurance deductible & out of pocket limit before the free care started.
Describe Ramya Sethuram's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Silicon Valley.
NA
What specific things went wrong at Kindbody - Silicon Valley?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Kindbody - Silicon Valley.
I had contacted the clinic after Cycle 1 asking to start another cycle ASAP. It wasn't until my visit with the doctor a week into my cycle that I was told I was supposed to start at a different date. I was surprised when my doctor thought I dropped the ball because I had been calling nearly every day to ask for updates. I am not sure what happened here, maybe it was my nurses day off and they did not communicate my period start to my physician. Really helpful with this clinic to put EVERYTHING into the portal so it can be referenced.
8
Doctor
Ramya Sethuram
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Kindbody - Silicon Valley
Silicon Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
2023 - 2024, Successful
NPS
10
NPS
10
Age 32 - 33
1 Embryo Freezing
Donor Sperm
Income $100K - $199K
Engineer
3rd of 3 Docs
2 IUI With Other Docs
IVF With Other Docs
Donor Sperm With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
[Dr. Ramya Sethuram] made us feel comfortable...very professional and geniuine. She made sure we had all the information we needed...She often called to check on us throughout the cycle which we appreciated...spoke genuinely...
[Kindbody - Silicon Valley was] Very knowledgable and respectful of both me & my partner being LGBTQ+. Welcomed us with open arms...There was 1 issue with a prescription being called in late. But i still received the meds in time for my cycle...app is helpful to schedule appointments and message back and forth
How was your experience with Ramya Sethuram at Kindbody - Silicon Valley?
My partner and I really enjoyed having Dr. Sethuram as our doctor. We always felt welcomed. She made us feel comfortable, which was important because of some of the questions we needed to ask were personal. Dr. Sethuram was very professional and geniuine. She made sure we had all the information we needed. She often called to check on us throughout the cycle which we appreciated.
What's one piece of advice would you give a prospective patient of Ramya Sethuram at Kindbody - Silicon Valley?
Be open. No question is a bad question. Enjoy your time with her as your doctor. She is very sweet.
During treatment, were you treated like a number or a human with Ramya Sethuram at Kindbody - Silicon Valley?
Dr. Sethuram spoke genuinely. She made sure all of our questions were answered and always asked how both my partner and I were doing throughout the process.
Describe your experience with your nurse at Kindbody - Silicon Valley. (Assigned nurse: Cassie)
The nursing staff were all very welcoming. They addressed us by name when we would walk in. All were friendly and caring. We became very comefortable with them. We eventually graduated from this clinic and we were fighting back tears at our last appointment because we didnt want to leave!
Describe your experience with Kindbody - Silicon Valley.
I loved how helpful and informative they were. I had access to help 24/7. Their app is helpful to schedule appointments and message back and forth. There were times when staff went out on vacations and it would take longer to get a response but mostly they were on top of it.
Describe the costs associated with your care under Ramya Sethuram at Kindbody - Silicon Valley.
My second IVF cycle I paid $1100 for a growth hormone, it was an optional medication.
Describe Ramya Sethuram's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Silicon Valley.
For my first egg retrieval we only got 1 embryo. Dr. Sethuram and I were hoping for more. We implanted the 1 embryo and were pregnant.
How competent was Kindbody - Silicon Valley at LGBTQ+ care?
Very knowledgable and respectful of both me & my partner being LGBTQ+. Welcomed us with open arms.
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at Kindbody - Silicon Valley.
Used an out of state donor. Which we shipped. Clinic was helpful in accomplishing this. Messages were sent once the lab received our samples.
What specific things went wrong at Kindbody - Silicon Valley?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Kindbody - Silicon Valley.
There was 1 issue with a prescription being called in late. But i still received the meds in time for my cycle.
10
Doctor
Ramya Sethuram
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Silicon Valley
Silicon Valley
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2024, Successful
NPS
10
NPS
10
Age 34
1 IVF
1 Embryo Freezing
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr.Sethuram was phenomenal with respect to providing exceptional care, advice, answering questions, following up through out the treatment...always greets us with a smile...also kind enough to call and congratulate us after the treatment even though she was not feeling well
[Kindbody - Silicon Valley is] Punctual, Flexibile, Easy scheduling, Swift Communication, Kind staff, Clear pricing, small space, limited parking. Initially there was some miscommunication with the treatment plan between doctor & nurse which was fixed right away.
How was your experience with Ramya Sethuram at Kindbody - Silicon Valley?
Dr.Sethuram was phenomenal with respect to providing exceptional care, advice, answering questions, following up through out the treatment as timing is most critical here. She always greets us with a smile. She was also kind enough to call and congratulate us after the treatment even though she was not feeling well. Thats was very sweet of her.
During treatment, were you treated like a number or a human with Ramya Sethuram at Kindbody - Silicon Valley?
My interaction with Dr.Sethuram was always very pleasant. She was very patient with our questions, explaining the treatment in detail so that we understand. She always put forward the facts making us help take a decision and manage our expectations which is needed in this care. She has a lot of empathy which made me very comfortable to talk to her.
Describe your experience with the nursing staff at Kindbody - Silicon Valley.
No Complaints. Overall absolutely fantastic experience. They were friendly, kind to us
Describe your experience with Kindbody - Silicon Valley.
Punctual, Flexibile, Easy scheduling, Swift Communication, Kind staff, Clear pricing, small space, limited parking. Initially there was some miscommunication with the treatment plan between doctor & nurse which was fixed right away. Thereafter there was no trouble.
10
Doctor
Ramya Sethuram
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Silicon Valley
Silicon Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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