Rated 0
Don't recommend: 100%0
0% strongly recommend
1 review
Humanity
2
2
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
2
2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
2
2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
1
Poor
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
University of Iowa
Residency
University of Iowa
Fellowship
University Hospitals Cleveland Medical Center
Rebecca Chung works at

University Reproductive Care - University of Washington
Rated 4.9
Strongly recommend: 38%Neutral: 8%Don't recommend: 53%4.9

Explore Clinic
Seattle
4245 Roosevelt Way NE., 3rd Floor
Seattle, WA 98105
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, Unsuccessful
NPS
0
NPS
0
Age 34
European
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Rebecca Chung] was nice but I rarely saw her so she was really not involved in my case...all the important specifics of my case and care plan were never passed on to those involved which lead to major errors in the retrieval and treatment after...Many mistakes were made during my care
we went to the [University Reproductive Care - University of Washington] to have genetic testing performed on any fertilized embryos...The arrested embryos were tossed out...they ordered the wrong medications, gave us incorrect instructions on the medications as well as failed to order necessary labs
How was your experience with Rebecca Chung at University Reproductive Care - University of Washington?
She a doctor was nice but I rarely saw her so she was really not involved in my case. Furthermore, all the important specifics of my case and care plan were never passed on to those involved which lead to major errors in the retrieval and treatment after.
During treatment, were you treated like a number or a human with Rebecca Chung at University Reproductive Care - University of Washington?
Many mistakes were made during my care and it was admitted that the mistake in my case resulting in the need for a second round was because the people involved "followed normal protocol" as opposed to the specific instructions for my case.
Describe the protocols Rebecca Chung used in your cycles at University Reproductive Care - University of Washington and their degree of success.
we were undergoing to process so i could avoid passing on a genetic condition to future children. They were supposed to biopsy and freeze all fertilized embryos and send all whole arrested embryos to the genetic testing facility.
Describe your experience with the nursing staff at University Reproductive Care - University of Washington.
zero knowledge of my specific care plan nor the general plans and how my treatment plan was supposed to be handled. All the nursing staff seem to have a different idea about the medications involved and where to take them.
Describe your experience with University Reproductive Care - University of Washington.
people should run the other way from this clinic. They are unwilling to accept responsibility for the mistakes the make. They will try and place the blame on others not involved in the process. Furthermore, the staff don't communicate with each other and every appointment you will see someone new.
What specific things went wrong at University Reproductive Care - University of Washington?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Failed to convey critical information
  • Lost or damaged samples
  • Scheduled the wrong procedure
Describe the specific things that went wrong at University Reproductive Care - University of Washington.
we went to the UW to have genetic testing performed on any fertilized embryos. These embryos were supposed to be biopsied and sent to a testing company along with any arrested embryos. The arrested embryos were tossed out. This resulted in inconclusive results and will require a second round to get genetic answers on our embryos. Additionally, they ordered the wrong medications, gave us incorrect instructions on the medications as well as failed to order necessary labs.
0
Doctor
Rebecca Chung
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Adaptability
1 of 5
0
Clinic
University Reproductive Care - University of Washington
Seattle
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5