Richard Sherbahn (retired)

Rated 8.1
Strongly recommend: 59%Neutral: 21%Don't recommend: 21%8.1
59% strongly recommend
33 reviews
Humanity
8.1
8.1
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.1
8.1
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4
4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Hawaii
Residency
Oakwood Hosp
Fellowship
Rush U. Med Ctr

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
2016, Successful
NPS
10
NPS
10
Age 31
1 IVF
Male Factor
European
Income $100K - $199K
Operations
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Sherbahn was the best of the best in my opinion. He didn't just tell me what I wanted to hear which I appreciated. He was honest and kind and I give him 100% credit for my TWINS! We are so grateful we went to him for a second opinion after a failed IVF cycle prior with a different doctor....The nurses here are so knowledgeable and amazing. They knew me and remembered me every time I came in. Dr. Sherbahn was professional but warm. Every interaction was positive!
$20k + meds ($3,500) for 2 complete cycles up front. This included 2 retrievals, 2 fresh transfers, AND 2 FETs. We only needed 1 though. Our first transfer resulted in twins!...Dr. Sherbahn was the best of the best in my opinion. He didn't just tell me what I wanted to hear which I appreciated. He was honest and kind and I give him 100% credit for my TWINS! We are so grateful we went to him for a second opinion after a failed IVF cycle prior with a different doctor.
How was your experience with Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
Dr. Sherbahn was the best of the best in my opinion. He didn't just tell me what I wanted to hear which I appreciated. He was honest and kind and I give him 100% credit for my TWINS! We are so grateful we went to him for a second opinion after a failed IVF cycle prior with a different doctor.
What's one piece of advice would you give a prospective patient of Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
Do not try to make any decisions on your own. Ask him for his professional honesty, and TRUST him. Even if it means waiting a little longer!
During treatment, were you treated like a number or a human with Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
The nurses here are so knowledgeable and amazing. They knew me and remembered me every time I came in. Dr. Sherbahn was professional but warm. Every interaction was positive!
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic). (Assigned nurse: Kathy)
Kathy was amazing. I felt like we became friends. She held my hand through everything and even hugged me when we found out the transfer was successful!
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic).
No other doctor compares on my opinion. Dr. Sherbahn's knowledge is unmatched.
Describe the costs associated with your care under Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic).
$20k + meds ($3,500) for 2 complete cycles up front. This included 2 retrivals, 2 fresh transfers, AND 2 FETs. We only needed 1 though. Our first transfer resulted in twins!
What specific things went wrong at Advanced Fertility Center of Chicago (Prelude Network clinic)?
  • Lost paperwork
Describe the specific things that went wrong at Advanced Fertility Center of Chicago (Prelude Network clinic).
I did need to refill out some paperwork after a computer glitch but it was no big deal.
10
Doctor
Richard Sherbahn (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic)
Gurnee
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015 - 2016, Unknown Success
NPS
10
NPS
10
Age 35 - 36
Endometriosis
Unexplained
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
While his [Dr Sherbahn's] bed side manner was a little different than we are used to. He was direct and honest with us- up until meeting Dr. Sherbahn we felt like no one we worked with wanted to be honest with us.
The nurses at AFCC [Advanced Fertility Center of Chicago] are awesome- always returned calls and answered our questions....The clinic was always very busy- leading up to stim and the actual decision to do IVF with the clinic we did feel just like a number in the craziness of the day.
How was your experience with Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
While his bed side manner was a little different than we are used to. He was direct and honest with us- up until meeting Dr. Sherbahn we felt like no one we worked with wanted to be honest with us.
What's one piece of advice would you give a prospective patient of Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
He will tell you the truth about your chances and what is best for your situation
During treatment, were you treated like a number or a human with Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
I felt that communication was lacking prior to the actual cycle- once I started my stim the communication was excellent and we were very pleased. The clinic was always very busy- leading up to stim and the actual decision to do IVF with the clinic we did feel just like a number in the craziness of the day.
Describe the protocols Richard Sherbahn (retired) used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) and their degree of success.
Still awaiting the results of our IVF cycle- We used the Ganrillex protocol with low dose HCG, follistim etc...
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic). (Assigned nurse: Cathy and Deena)
The nurses at AFCC are awesome- always returned calls and answered our questions.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic).
Very fast paced- a lot of people are in and out- very busy...
Describe the costs associated with your care under Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic).
We did a multi cycle package deal with two fresh transfers and two frozen transfer- only complete upon live birth. Included ICSI and one year of freezing costs for leftover embryos. $16,500- didn't include monitoring as we did this locally and insurance covered this
10
Doctor
Richard Sherbahn (retired)
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic)
Chicago - Jefferson Park
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013, Unsuccessful
NPS
0
NPS
2
Age 36
Diminished Ovarian Reserve
European
Income $100K - $199K
Teacher
3rd of 4 Docs
4 IVF With Other Docs
Donor Eggs With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
This physician does not have strong social skills and says things during the initial consolation that seem a bit odd. He is very concerned with his statistics and reminds you of them several times during the consultation. Beware, he will cancel your cycle your IVF cycle if you have a poor response to stimulation meds. Therefore, the statistics can be very misleading, as he cherry picks his patients. We ended up going to another clinic and doing several rounds of IVF despite my poor response, that doctor was willing to try it.
This physician does not have strong social skills and says things during the initial consolation that seem a bit odd. He is very concerned with his statistics and reminds you of them several times during the consultation. Beware, he will cancel your cycle your IVF cycle if you have a poor response to stimulation meds. Therefore, the statistics can be very misleading, as he cherry picks his patients. We ended up going to another clinic and doing several rounds of IVF despite my poor response, that doctor was willing to try it.
How was your experience with Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
This physician does not have strong social skills and says things during the initial consolation that seem a bit odd. He is very concerned with his statistics and reminds you of them several times during the consultation. Beware, he will cancel your cycle your IVF cycle if you have a poor response to stimulation meds. Therefore, the statistics can be very misleading, as he cherry picks his patients. We ended up going to another clinic and doing several rounds of IVF despite my poor response, that doctor was willing to try it.
What's one piece of advice would you give a prospective patient of Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
If you have diminished ovarian reserve, this is not the clinic for you; as you will be canceled. I would advise going to a more aggressive doctor who is not concerned about his stats.
During treatment, were you treated like a number or a human with Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
You are assigned a nurse, which is nice to have one point person and more personalized.
Describe your experience with the nursing staff at Advanced Fertility Center of Chicago (Prelude Network clinic).
Nurses are professional and caring.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic).
This doctor will cancel your cycle if you do not respond well to stimulation drugs. It was a lot of time, energy, and money wasted.
Describe the costs associated with your care under Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic).
The costs of the meds and office visits, some of which was covered by insurance.
0
Doctor
Richard Sherbahn (retired)
NPS
Humanity
5 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
3 of 5
2
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic)
Gurnee
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2015, Successful
NPS
9
NPS
9
Age 26 - 31
3 IVF
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He's [Dr. Richard Sherbahn] a very good doctor & sometimes might come of as rude, but thanks to him I have my kids. Sometimes you do feel like he's more worried about his statistics then helping you but at the end he did help us.... After the loss of my twins I wanted to discuss further action with the doctor & was told the only it would cost $2 per minute because the doctor was too busy.
The clinic [Advanced Fertility Center of Chicago] is well run. Most of the time I was seen on my scheduled appointment time & everything was well taken care of & explained. I was always able to reach a nurse if I had any additional questions... Most of the nurses were great & did a great job walking you through all the steps.... After the loss of my twins I wanted to discuss further action with the doctor & was told the only it would cost $2 per minute because the doctor was too busy.
How was your experience with Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
He's a very good doctor & sometimes might come of as rude, but thanks to him I have my kids. Sometimes you do feel like he's more worried about his statistics then helping you but at the end he did help us.
What's one piece of advice would you give a prospective patient of Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
It's a long journey with lots of ups & downs but don't expect him to hold your hand.
During treatment, were you treated like a number or a human with Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
After the loss of my twins I wanted to discuss further action with the doctor & was told the only it would cost $2 per minute because the doctor was too busy.
Describe your experience with the nursing staff at Advanced Fertility Center of Chicago (Prelude Network clinic).
Most of the nurses were great & did a great job walking you through all the steps.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic).
The clinic is well run. Most of the time I was seen on my scheduled appointment time & everything was well taken care of & explained. I was always able to reach a nurse if I had any additional questions.
Describe the costs associated with your care under Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic).
We did the shared risk plan.
9
Doctor
Richard Sherbahn (retired)
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic)
Chicago - Jefferson Park
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2016, Unknown Success
NPS
8
NPS
8
Age 36
Unexplained
Income $100K - $199K
Sales Representative
1st of 3 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
I just began seeing him [Dr Richard Sherbahn]. My experience has been positive this far....He spent time to review my entire history and chart, and answered all my questions. He was caring and honest....Make sure to have all your information available and ready, be prepared to ask questions....The nursing staff [at Advanced Fertility Center of Chicago] is fantastic. They are caring, responsive and patient....Patient focused clinic with high success rates. You do need feel like mother number as you do with a large big box practices in the area.
I just began seeing him [Dr Richard Sherbahn]. My experience has been positive this far....He spent time to review my entire history and chart, and answered all my questions. He was caring and honest....Make sure to have all your information available and ready, be prepared to ask questions....The nursing staff [at Advanced Fertility Center of Chicago] is fantastic. They are caring, responsive and patient....Patient focused clinic with high success rates. You do need feel like mother number as you do with a large big box practices in the area.
How was your experience with Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
I just began seeing him. My experience has been positive this far.
What's one piece of advice would you give a prospective patient of Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
Make sure to have all your information available and ready, be prepared to ask questions.
During treatment, were you treated like a number or a human with Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
He spent time to review my entire history and chart, and answered all my questions. He was caring and honest.
Describe the protocols Richard Sherbahn (retired) used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) and their degree of success.
Treatment is about to begin.
Describe your experience with the nursing staff at Advanced Fertility Center of Chicago (Prelude Network clinic).
The bruising staff is fantastic. They are caring, responsive and patient.
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic).
Patient focused clinic with high success rates. You do need feel like mother number as you do with a large big box practices in the area.
Describe the costs associated with your care under Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic).
Insurance
8
Doctor
Richard Sherbahn (retired)
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic)
Chicago - Jefferson Park
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
8
NPS
9
Age 38 - 39
1 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Lawyer
2nd of 2 Docs
5 IUI With Other Docs
Neutral
Strongly Recommends
Successful
What [Dr. Sherbahn] said would happen, happened -- I did not retrieve many eggs during IVF. I liked that he performed my retrieval and transfer and called me personally when my HCG was still after the pregnancy was non-viable
[Nurses] very attentive and easy to contact. Friendly and compassionate...Personal nurse assigned to me who I could call and email directly. A relationship developed.
How was your experience with Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
Direct and honest. Diagnosed my condition of diminished reserve correctly. What he said would happen, happened -- I did not retrieve many eggs during IVF. I liked that he performed my retrieval and transfer and called me personally when my HCG was still after the pregnancy was non-viable.
What's one piece of advice would you give a prospective patient of Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
Be prepared for bluntness
During treatment, were you treated like a number or a human with Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
Personal nurse assigned to me who I could call and email directly. A relationship developed
Describe the protocols Richard Sherbahn (retired) used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) and their degree of success.
High doses of FSH with Ganarelix and Human Growth Hormone
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic). (Assigned nurse: Sue M.)
Very attentive and easy to contact. Friendly and compassionate
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic).
Accessible and on top of their game
8
Doctor
Richard Sherbahn (retired)
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
9
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic)
Chicago - Jefferson Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014, Unsuccessful
NPS
0
NPS
0
Age 44
2 IVF
Donor Eggs
Endometriosis
Unexplained
Ashkenazi Jewish
Income $100K - $199K
Teacher
2nd of 3 Docs
4 IUI With Other Docs
4 IVF With Other Docs
Donor Eggs With Other Docs
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Once I had the miscarriage, he [Dr. Richard Sherbahn] refused to discuss what happened or what tests could be done to find answers do that we could know if we should move on or not. He refused to answer questions about the egg donor or the embryos, or the lab conditions.... He was not interested in helping me after my miscarriage. It was the darkest time in my journey-with no way to understand if or how to move forward.
Once I had the miscarriage, he [Dr. Richard Sherbahn] refused to discuss what happened or what tests could be done to find answers do that we could know if we should move on or not. He refused to answer questions about the egg donor or the embryos, or the lab conditions.... He was not interested in helping me after my miscarriage. It was the darkest time in my journey-with no way to understand if or how to move forward.
How was your experience with Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
His ego doesn't allow him to understand failure-he puts his clinics numbers above the needs of his patients in my experience. He was not interested in helping me after my miscarriage. It was the darkest time in my journey-with no way to understand if or how to move forward.
What's one piece of advice would you give a prospective patient of Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
Find another doctor
During treatment, were you treated like a number or a human with Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
Once I had the miscarriage, he refused to discuss what happened or what tests could be done to find answers do that we could know if we should move on or not. He refused to answer questions about the egg donor or the embryos, or the lab conditions.
Describe the costs associated with your care under Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic).
About $25,000 for a donor egg cycle
What specific things went wrong at Advanced Fertility Center of Chicago (Prelude Network clinic)?
  • Failed to convey critical information
0
Doctor
Richard Sherbahn (retired)
NPS
Humanity
1 of 5
Communication
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Adaptability
1 of 5
0
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic)
Gurnee
NPS
Operations
3 of 5
Scheduling
1 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
6
NPS
8
Age 35
1 IVF
Male Factor
East Asian
Income $0 - $49K
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
i wish i would have been more informed of what was goin on. egg quality sperm quality thorough explanation of test results..and what my best options would be....he is a good dr. but i wish he owuld have been more thorough with results and explaining what my options were. i felt a bit rushed into my fresh and frozen transfers. super nice but could have been better. even after my failed fresh and frozen i still dont understand why. what could have been done differently. maybe test me more..or my husband more to see what could we do to increase my chances. i was a little disappointed
waiting is kind of long. clinic [Advanced Fert] staff is nice. some nurses were a bit rude. overall nice clinic. clinic could be a bit more welcoming...sue was very nice. always called me on time to update my next steps. just wish she would explain test results more thoroughly with me...i wish i would have been more informed of what was goin on. egg quality sperm quality thorough explanation of test results..and what my best options would be....was waiting for prescriptions to be called in. was told it was faxed but pharmacy never rcvd. waited 2 days for drugs to be called in and 2 days to rcv
How was your experience with Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
he is a good dr. but i wish he owuld have been more thorough with results and explaining what my options were. i felt a bit rushed into my fresh and frozen transfers. super nice but could have been better. even after my failed fresh and frozen i still dont understand why. what could have been done differently. maybe test me more..or my husband more to see what could we do to increase my chances. i was a little disappointed
What's one piece of advice would you give a prospective patient of Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
ask questions.
During treatment, were you treated like a number or a human with Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic)?
i wish i would have been more informed of what was goin on. egg quality sperm quality thorough explanation of test results..and what my best options would be.
Describe the protocols Richard Sherbahn (retired) used in your cycles at Advanced Fertility Center of Chicago (Prelude Network clinic) and their degree of success.
i don't remember.
Describe your experience with your nurse at Advanced Fertility Center of Chicago (Prelude Network clinic). (Assigned nurse: sue)
sue was very nice. always called me on time to update my next steps. just wish she would explain test results more thoroughly with me
Describe your experience with Advanced Fertility Center of Chicago (Prelude Network clinic).
waiting is kind of long. clinic staff is nice. some nurses were a bit rude. overall nice clinic. clinic could be a bit more welcoming. when i went there for the first time it felt like i was walking into an abortion clinic.
Describe the costs associated with your care under Richard Sherbahn (retired) at Advanced Fertility Center of Chicago (Prelude Network clinic).
icsi, ivf, and retieval, sperm analysis and freezing
Describe Richard Sherbahn (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Center of Chicago (Prelude Network clinic).
i wish he would have let me xfer 2 instead of just 1.
What specific things went wrong at Advanced Fertility Center of Chicago (Prelude Network clinic)?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Advanced Fertility Center of Chicago (Prelude Network clinic).
was waiting for prescriptions to be called in. was told it was faxed but pharmacy never rcvd. waited 2 days for drugs to be called in and 2 days to rcv
6
Doctor
Richard Sherbahn (retired)
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
3 of 5
8
Clinic
Advanced Fertility Center of Chicago (Prelude Network clinic)
Chicago - Jefferson Park
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5