Rated 8
Strongly recommend: 70%Neutral: 7%Don't recommend: 23%8
70% strongly recommend
28 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Humanity
8.2
8.2
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.9
8.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.2
7.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
7.1
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
USC
Residency
USC
Fellowship
USC

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Robert Boostanfar works in 2 offices at

HRC Fertility (Jinxin Fertility Network clinic)
Rated 7.6
Strongly recommend: 56%Neutral: 22%Don't recommend: 22%7.6

Explore Clinic
Encino
15503 Ventura Blvd., #200
Encino, CA 91436
Westlake Village
1220 La Venta Drive, #103
Westlake Village, CA 91361

28 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2023, Successful
NPS
10
NPS
10
Age 33 - 37
1 IVF
Male Factor
PCOS
European
Income $200K - $499K
Marketer or PR
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Boostanfar always took the time to explain the reason behind everything he was doing...counseled me through an ectopic pregnancy...encouraged/required us to do testing and make sure we were at the best place going into each step...always instilled confidence in me at each step and made sure I knew he was going to help me reach my goals. We have our daughter as a result of him and are currently trying for another.
HRC [Fertility] has a little bit of a factory feel, but they are doing this day in/day out so it should instill confidence. Billing can be a little tricky and I often had to figure out payments/credits on my own. Scheduling appointments is easy/convenient. But overall they have great success rates and know what they're doing...only issue with the nursing staff is that I have been through so many different coordinators throughout the years (around 5). I now have Shanise and she has been great.
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Boostanfar is extremely knowledgable on all of the latest advancements and treatments. He definitely encouraged/required us to do testing and make sure we were at the best place going into each step. Although we have had a few failed transfers, Dr. Boostanfar always instilled confidence in me at each step and made sure I knew he was going to help me reach my goals. We have our daughter as a result of him and are currently trying for another.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
You can trust that he knows what he's doing!! I did a ton of research on my own, but everything I saw/read always lined up with his advice.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Boostanfar always took the time to explain the reason behind everything he was doing. He was extremely confident, but explained things fairly and clearly. He also counseled me through an ectopic pregnancy and was extremely sympathetic and human while continuing to show confidence for the future.
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic). (Assigned nurse: Shanise)
The only issue with the nursing staff is that I have been through so many different coordinators throughout the years (around 5). I now have Shanise and she has been great.
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
HRC has a little bit of a factory feel, but they are doing this day in/day out so it should instill confidence. Billing can be a little tricky and I often had to figure out payments/credits on my own. Scheduling appointments is easy/convenient. But overall they have great success rates and know what they're doing!
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
This clinic was initially covered by my insurance, but then they failed to complete their Center of Excellence paperwork so they were no longer covered.
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility (Jinxin Fertility Network clinic).
Dr. B encouraged us to do single embryo transfer
What specific things went wrong at HRC Fertility (Jinxin Fertility Network clinic)?
  • Failed to call with results
Describe the specific things that went wrong at HRC Fertility (Jinxin Fertility Network clinic).
I did have one instance where my nurse did not call with my BETA results and instead had someone call that I was unfamiliar with. Because my cycle failed, it made me feel like no one cared. I spoke with the nurse coordinator later and they remedied.
NPS
10
Doctor
Robert Boostanfar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
0
NPS
0
Age 43
Diminished Ovarian Reserve
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Successful
We would have appreciated if Dr. Boostanfar was upfront and honest from our first consultation on him not taking my case. He only sees patients who are a candidates for IVF. Unfortunately, I am not a candidate for IVF. On our second consultation, he told us he was not able to help us because he only does IVF. It would have been helpful for him to disclose that on our first visit so we could have gone elsewhere and not wasted precious time and money.
[HRC Fertility is] Disorganized. We were given wrong appointment times by several nurses and staff. Making appointment for testing was difficult. Most times they did not pick up their phone. They took it upon themselves to make appointments for us and then letting us know about it later on...Don't go if you are not a candidate of IVF. Also, his [Dr. Boostanfar] personality is not warm and friendly. He is sarcastic and blunt. This type of personality doesn't work for everyone.
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
We would have appreciated if Dr. Boostanfar was upfront and honest from our first consultation on him not taking my case. He only sees patients who are a candidates for IVF. Unfortunately, I am not a candidate for IVF. On our second consultation, he told us he was not able to help us because he only does IVF. It would have been helpful for him to disclose that on our first visit so we could have gone elsewhere and not wasted precious time and money.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Don't go if you are not a candidate of IVF. Also, his personality is not warm and friendly. He is sarcastic and blunt. This type of personality doesn't work for everyone.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Per our initially consultation with Dr. Boostanfar, he determined I was not a candidate for IVF and noticed that Dr. Boostanfar stopped taking an interest in our case once that was determined. It turned out that Dr. Boostanfar only does IVF. It would have been helpful to know that from the start so we didn't need to waste time doing a follow up consultation.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
He was the only doctor who did not come up with any strategies or protocol. I went to three other REs after going to see Dr. Boostanfar and they all had a protocol for me to try. Dr. Boostanfar had my husband and I do genetic testing, HSG, sperm analysis and fragmentation. He wanted to find out the cause of infertility. Which other REs did not find necessary since the cause was due to premature ovarian failure do to simple lab work/family history.
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic). (Assigned nurse: Yuli Espinosa )
Yuli often did not respond to my emails or forward my results timely. We were given incorrect times/dates/location for fertility testing. It made it very stressful having to chase after her for clarifications on what we needed to do, and getting results back. We were also given an unnecessary follow up consultation followed by it being canceled an hour before our appointment.
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
Disorganized. We were given wrong appointment times by several nurses and staff. Making appointment for testing was difficult. Most times they did not pick up their phone. They took it upon themselves to make appointments for us and then letting us know about it later on.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
Initial consultation was $350 and follow up was $160. HSG was $800.
What specific things went wrong at HRC Fertility (Jinxin Fertility Network clinic)?
  • Lost appointments
  • Failed to call with results
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Lost or damaged samples
Describe the specific things that went wrong at HRC Fertility (Jinxin Fertility Network clinic).
My husband's sperm sample was not correctly handled causing my husband having to redo it. They failed to tell us this in a timely matter and my husband had to redo it. This pushed back going for a follow up.
NPS
0
Doctor
Robert Boostanfar
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
1 of 5
NPS
0
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
7
Age 30
2 IVF
Donor Sperm
Uterine Fibroids
Latinx
Income $50K - $99K
Only Doc Seen
LGBTQ+
Strongly Recommends
Neutral
Successful
Dr. Boostanfar can be a little sarcastic but is more enjoyable than disturbing. If needed he has no problem setting up an appointment for reassurance and if he’s not available he pairs you up with someone he thinks will best meet your needs. He might minimize the need for test if you’re young and healthy but also goes over the pros and cons like ruling everything out vs saving money. He meets you where you’re at and let’s you take he lead...He is open to single or multiple but he will tell you what he recommends and pros and cons such as possible complications with twins...
the financial aspect aspect of the clinic [HRC Fertility] was terrible for us. They are very unorganized which resulted in getting charged extra or double for things like storage and almost feeling harassed when you try to follow up with them even though you have a receipt. I requested an itemized receipt to request a refund from my insurance and never received it. Our medication was charged before being other and letter billed again...
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Boostanfar can be a little sarcastic but is more enjoyable than disturbing. If needed he has no problem setting up an appointment for reassurance and if he’s not available he pairs you up with someone he thinks will best meet your needs. He might minimize the need for test if you’re young and healthy but also goes over the pros and cons like ruling everything out vs saving money. He meets you where you’re at and let’s you take he lead.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Ask questions and rule everything out. Sometimes saving money ends up being more expensive. Also if you don’t think he’s funny (which he is) tell him and he’s very respectful. He also knows not to be sarcastic during serious situation.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Boostanfar gave us the time of day and linked us to the care coordinator that best fit our needs. They treated us equally and evaluated both my partner and I. When my partner had bleeding episodes they were available and made time for us to come in. They helped plan our treatment when we moved away to best support us. When we had a miscarriage he was compassionate and helped us rule all possibilities out to best succeed in our second cycle. During the embryo transfer he was gentle and supportive along with his nurses. He explained what was happening with pictures of the embryos.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
During our first cycle we determined I was healthy we did minimal medication and basic labs. Our retrieval was not as great as we expected. This only left us with three transferable eggs which resulted in two miscarriages. During our second cycle we did more medication, genetic testing, and more follow up on progress this resulted in 8 good genetically tested eggs and one healthy baby after a two embryo transfer.
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic). (Assigned nurse: Shanise )
She was compassionate and available. Would give us advice on what she would do. She held space for us when we needed it. She helped us find affordable medication and supported our schedule.
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
The medical aspect of the clinic was great. I plan to go back. Unfortunately, the financial aspect aspect of the clinic was terrible for us. They are very unorganized which resulted in getting charged extra or double for things like storage and almost feeling harassed when you try to follow up with them even though you have a receipt. I requested an itemized receipt to request a refund from my insurance and never received it. Our medication was charged before being other and letter billed again. They deliver a package and do not tell you about the hidden fees or additional cost to ultra sounds after a positive pregnancy. They do not call back so you have to call a lot or their main office not at the location and everyone is not on the same page.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
We did a total of two cycles. Our first cycle was in the high 20s and the second cycle was in the high 30s due to change in medication, additional test to rule out anything else and remove polyps, and genetic testing.
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility (Jinxin Fertility Network clinic).
He is open to single or multiple but he will tell you what he recommends and pros and cons such as possible complications with twins.
What specific things went wrong at HRC Fertility (Jinxin Fertility Network clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at HRC Fertility (Jinxin Fertility Network clinic).
Our overall experience was a good one and we are blessed apart from the miscommunication with the financial department. There was a time when we were expecting results to see if we continue progesterone medication or not and the person in for our coordinator did not follow up with us but after a call we were able to figure it out. We also don’t blame our coordinator we understand life happens.
NPS
10
Doctor
Robert Boostanfar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
7
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 38 - 39
1 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Entrepreneur
3rd of 3 Docs
12 IUI With Other Docs
2 IVF With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We did an egg retrieval [with Dr. Robert Boostanfar] on my wife that went beautifully. We then did a mock embryo transfer to ensure that the transfer would go well. He had me on estrogen, an antibiotic, a steroid, progesterone and 3 lipid infusions. I had acupuncture twice on the day of the transfer. They checked my labs weekly and we did about 4 ultrasounds...Just before our 13 week perinatal appointment, we lost the baby and Dr. Boostanfar called us immediately like a family member and has emailed questions for us to ask our OBGYN because this is an extremely rare tragedy in his experience.
The clinic [HRC Fertility] was organized, clean, warm and welcoming. It was easy to access. All the facilities are in one building, which makes everything very easy...Our nurse coordinator, Alina, has become our friend. She wants our family to grow as though it is her family, too. She was reachable and guided us throughout our process and even beyond our 10 weeks...Egg Retrieval: $18,000 Mock Embryo Transfer: $500 Transfer: $5,000 Acupuncture: $400 Lipid Infusions: $500 Medications: $8,000
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Boostanfar is by far the most personable, confident, caring fertility doctor that we have met on our fertility journey. He is creating our family as though he is creating his own family through us. He is trustworthy, honest, approachable and knowledgeable. His goals are our goals and we are clear that he is not giving up on our dream. They are a phenomenal team and I highly suggest them to anyone who has been looking for a determined and kind doctor. We have been trying for 5 years to create our family and we are clear that Dr. Boostanfar will make our dreams a reality. With a hug and kiss on the head he continues to reassure us that my wife and I will have a family.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Don't give up. He has your best interest at heart and wants nothing more than to help you grow your family. Listen and Trust. He is on your team and your biggest cheerleader.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Boostanfar is by far the most personable, confident, caring fertility doctor that we have met. He wants us to create our family as though he is creating his own family through us. He is trustworthy, approachable and knowledgeable. His goals are our goals and we are clear that he is not giving up on our dream. His LVN, nursing assistant, Alina, has become our friend. She wants our family to grow as though it is her family, too. She was reachable and guided us throughout our process and even beyond our 10 weeks. They are a phenomenal team and I highly suggest them to anyone who has been looking for a determined and kind doctor. We have been trying for 5 years to create our family and we are clear that Dr. Boostanfar and Alina will make our dreams a reality.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
We did an egg retrieval on my wife that went beautifully. We then did a mock embryo transfer to ensure that the transfer would go well. He had me on estrogen, an antibiotic, a steroid, progesterone and 3 lipid infusions. I had acupuncture twice on the day of the transfer. They checked my labs weekly and we did about 4 ultrasounds. The entire team was confident and very happy with the results when we found out we were pregnant. We "graduated" from the clinic and saw our OBGYN for our 12 week check up and everything was going great. Just before our 13 week perinatal appointment, we lost the baby and Dr. Boostanfar called us immediately like a family member and has emailed questions for us to ask our OBGYN because this is an extremely rare tragedy in his experience. He will also do his own testing once my body has healed and is confident in his ability to be successful..
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic). (Assigned nurse: Alina)
Our nurse coordinator, Alina, has become our friend. She wants our family to grow as though it is her family, too. She was reachable and guided us throughout our process and even beyond our 10 weeks. They are a phenomenal team and I highly suggest them to anyone who has been looking for a determined and kind team.
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
The clinic was organized, clean, warm and welcoming. It was easy to access. All the facilities are in one building, which makes everything very easy. This clinic wasn't pretentious, unlike other locations we've been to with chandeliers and frills. It was simply elegant and made me feel like they were there to do a job and not entice me to come because of glitz and glamour. This process is not glamorous, it requires every ounce of your being and heart and this clinic has that vibe. They are there to make you comfortable and with care, get you and your family what you want.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
Egg Retrieval: $18,000 Mock Embryo Transfer: $500 Transfer: $5,000 Acupuncture: $400 Lipid Infusions: $500 Medications: $8,000
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility (Jinxin Fertility Network clinic).
We trust his eSET methodology
NPS
10
Doctor
Robert Boostanfar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 42
1 IVF
Diminished Ovarian Reserve
Middle Eastern
Income $100K - $199K
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
As a patient you feel treated like an equal. Your input does matter and Dr. Boostanfar goes the extra mile to make sure you understand his reasoning and makes you part of the treatment. ... If you feel you don’t fully understand his motivation he will address that. He is up to date with his knowledge of expertise and the fact that he suggested mini ivf at my age only proves that, since it is the quality and not the quantity that matters.
Prices are what they are but they work with a finance team [HRC] if you need it. The whole team acts like a family and will do all in their power to make you feel comfortable ... Brandy is the face of sympathy. She will make sure that issues that were not or forgotten to discuss will be addressed. She will make time for you and make you feel you are the only patient there. If a question arises when home you can email her and she replies back ASAP if not the same moment. Very approachable
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Boostanfar is a genuine and I am glad he was my first experience as a fertility doctor. As previously said, he treats you as his partner in the treatment and goes the extra mile with his RN Brandy to meet your fertility/emotional need. If you feel you don’t fully understand his motivation he will address that. He is up to date with his knowledge of expertise and the fact that he suggested mini ivf at my age only proves that, since it is the quality and not the quantity that matters.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Boostanfar is busy but he will take his time to make sure all is clear. However it is better to have your questions ready for him. Fertility is seen as very personal hence some topics remained unspoken, but they should be discussable and he is the right person for it.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
As a patient you feel treated like an equal. Your input does matter and Dr. Boostanfar goes the extra mile to make sure you understand his reasoning and makes you part of the treatment.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
As mentioned I underwent the mini ivf, as it has become more and more clear that full blown high dosages of fertility hormones increase the number but not necessarily the quality of the eggs. I had a gentle cycle with injectables and low dose of everything. I had barely any side effects and experienced a pregnancy from the first cycle. Unfortunately ended in miscarriage due to genetic defect. So specifics: a mini ivf including the egg retrieval (my own), since only 3 eggs available, opted for ICSI to ascertain feryilization, topped it up with endometrial scratching which in peer reviewed journals has shown to be somewhat beneficial in some.
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic). (Assigned nurse: Brandy Cravens)
Brandy is the face of sympathy. She will make sure that issues that were not or forgotten to discuss will be addressed. She will make time for you and make you feel you are the only patient there. If a question arises when home you can email her and she replies back ASAP if not the same moment. Very approachable
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
Sometimes the wait times but then again you are met in a very personal way. Prices are what they are but they work with a finance team if you need it. The whole team acts like a family and will do all in their power to make you feel comfortable
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
Mini ivf with additional anesthésia and the medication around 13500
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility (Jinxin Fertility Network clinic).
Dr. Boostanfar tailors his treatment to his individual patients. There is no “one fits all” principle and I can only express an opinion about my case, older age, max 2 to transfer since you don’t want add risk to mother and baby in case of multiples of higher number would be added. I had only 2 embryos but even if I had 3 still 2 would be transferred.
NPS
10
Doctor
Robert Boostanfar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 34
1 IVF
Unexplained
Ashkenazi Jewish
Income $100K - $199K
3rd of 3 Docs
1 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Boostanfar is direct. I am an educated, self-advocating patient and he took that into account when explaining why he chose a particular protocol for retrieval and transfer.... My cycle before finding Dr. B was a complete failure where I made no blasts. I was a low responder. Instead of jacking up my FSH, Dr. B suggested micro dose Lupron and HGH. I had 5 embryos sent off for testing and 2 came back normal.
The clinic [HRC- Encino] is on busy Ventura Boulevard. There is parking at the building, but it is pricey. I wish there validated for the attached parking, but you have to self-pay. The clinic itself is nicely decorated....I am an out of state patient, which can make things more difficult. His staff helped every step of the way.... They do offer a military/veteran discount, which is very nice!
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Boostanfar is direct. I am an educated, self-advocating patient and he took that into account when explaining why he chose a particular protocol for retrieval and transfer. He was very compassionate when I miscarried and is determined to get me to my goal.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
I would say meet him and let his expertise guide you.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Boostanfar and his staff are warm and take time to explain every step of the process. I am an out of state patient, which can make things more difficult. His staff helped every step of the way.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
My cycle before finding Dr. B was a complete failure where I made no blasts. I was a low responder. Instead of jacking up my FSH, Dr. B suggested micro dose Lupron and HGH. I had 5 embryos sent off for testing and 2 came back normal. For my transfer, he tried an out of the box protocol including an HCG injection, Neupogen uterine wash, vaginal viagra, intrilipids. It worked in terms of getting me pregnant.
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic). (Assigned nurse: Bahar)
My nurse, Bahar, was highly communicative and on top of every med, symptom, and appointment. She gave me her personal contact to reach out to anytime I needed her. She has been amazing!
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
The clinic is on busy Ventura Boulevard. There is parking at the building, but it is pricey. I wish there validated for the attached parking, but you have to self-pay. The clinic itself is nicely decorated. I have been to others with shabby chairs and 1990 decor, but HRC is modern and clean. Each appointment I had in the Encino office, there was minimal wait time, if any at all. All of the staff from the front desk, phlebotomists, and nurses are all friendly and kind. Billing can be a little bit confusing. My case is likely unique with extra charges and additional procedures. They do offer a military/veteran discount, which is very nice!
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
Due to travel and additional testing needed, I've likely spent $30K
NPS
10
Doctor
Robert Boostanfar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
LGBTQ+
LGBTQ+
2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 31 - 32
1 IVF
Uterine Fibroids
Unexplained
Income $50K - $99K
Nurse or HC Services
3rd of 3 Docs
7 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I feel that Sr Boostanfar is a great Dr and it is great knowing that if you go to the clinic to see him then that’s who your going to see not just a different dr e wry time ... Dr Boostanfar is down to earth and treats you like a human and not a number ... Dr a Boostanfar is a well respected Dr and treats you like he cares. ... Don’t protocols were Lipton and menopur for the egg retrieval and progesterone and endometrin prepping for the transfer. We also did an era
The strengths of the clinic [HRC] is that they are lgbtq qualified and the location is great. The weaknesses is that all of the labs are drawn there but are shipped out. It would be nice if the lab was in the clinic. The customer service has been great and they always treat my wife with respect by involving her. The nursing team and phlebotomists are great and I’ve had a great experience with all of them.
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr a Boostanfar is a well respected Dr and treats you like he cares. He works closely to his nurse who is very easy to contact and answers every question. He explains things throughly and doesn’t rush through anything.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
I feel that Sr Boostanfar is a great Dr and it is great knowing that if you go to the clinic to see him then that’s who your going to see not just a different dr e wry time
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr Boostanfar is down to earth and treats you like a human and not a number
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
Don’t protocols were Lipton and menopur for the egg retrieval and progesterone and endometrin prepping for the transfer. We also did an era
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic). (Assigned nurse: Alina)
Alina is so great being compassionate and treats me as if I were a friend. She answers all of my questions and is easy to contact and also responds quickly to my emails
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
The strengths of the clinic is that they are lgbtq qualified and the location is great. The weaknesses is that all of the labs are drawn there but are shipped out. It would be nice if the lab was in the clinic. The customer service has been great and they always treat my wife with respect by involving her. The nursing team and phlebotomists are great and I’ve had a great experience with all of them. The down side is the expensive price but I feel like we can’t get away from the pricing of ivf.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
The first transfer since it was covered mostly through the clinical trial was $4000 For the 2nd cycle we paid 2300 for the era and 410” for the fet
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility (Jinxin Fertility Network clinic).
I was in a clinical trial on the first transfers so one embryo was transferred but for the second transfer he doesn’t mind transferring 2 embryos which was my suggestion
NPS
10
Doctor
Robert Boostanfar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, 3 Eggs Frozen
NPS
7
NPS
8
Age 35
1 Egg Freezing
Diminished Ovarian Reserve
Uterine Fibroids
European
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
He [Dr. Boostanfar] is warm and friendly, but on the move. He gives you the essential information and answers any questions, but doesn't spend a lot of time explaining why he's choosing the protocol he's choosing or going over what to expect. Unless you know what to ask, I feel like it would be easy to leave without some information. The nurse that is helping me fills that role instead.... Microdose lupron, follistim and menopur. I don't know WHY these were chosen, other than I think my fibroids were taken into account with the lupron.
Overall very happy with the clinic [HRC Encino]. Clean, short waits, professional staff and many services offered. Prices seem in line with other clinics as well. Didn't get great results on my first attempt, but hopeful that with a tweaked protocol will improve.... She [nurse] is great at going through and explaining what to expect and what comes next, as well as answering any questions that you may have forgotten to ask the doctor. Patient and professional, and seems to really care about my success.
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
He is warm and friendly, but on the move. He gives you the essential information and answers any questions, but doesn't spend a lot of time explaining why he's choosing the protocol he's choosing or going over what to expect. Unless you know what to ask, I feel like it would be easy to leave without some information. The nurse that is helping me fills that role instead.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Have a list of questions ready. He is very knowledgable but gives the impression of also being quite busy, and unless you ask questions the appointment will go very quickly and you may not get all the info you want. Overall, though, I think he knows what he is doing and is very good at what he does.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Consultations go pretty quickly, with not a lot of extraneous information given. He is very friendly and professional, but doesn't spend a lot of extra time going over results or the WHY of things.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
Microdose lupron, follistim and menopur. I don't know WHY these were chosen, other than I think my fibroids were taken into account with the lupron. I did not respond well, however, so we're changing the protocol next time.
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic). (Assigned nurse: Bahereh)
She is great at going through and explaining what to expect and what comes next, as well as answering any questions that you may have forgotten to ask the doctor. Patient and professional, and seems to really care about my success.
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
Overall very happy with the clinic. Clean, short waits, professional staff and many services offered. Prices seem in line with other clinics as well. Didn't get great results on my first attempt, but hopeful that with a tweaked protocol will improve.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
Medication, monitoring, and the actual retrieval costs (anesthesia, etc), as well as the cost of freezing the eggs.
NPS
7
Doctor
Robert Boostanfar
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
8
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 30 - 31
1 IVF
Diminished Ovarian Reserve
Endometriosis
Ashkenazi Jewish
Consultant
1st of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Boostanfar has good bedside manners. When he first diagnosed me with infertility I was crying. He hugged me and reassured me everything was going to be ok. He seems very knowledgeable with infertility and creates custom protocols....He is comforting and empathetic. He gave me confidence when I was nervous for egg retrieval. Shares success stories of women with similar conditions to give me confidence and boost my optimism.
The HRC lab is onsite and their facilities are clean. One negative is there is no free parking onsite. Recommendation is to schedule appointments first thing in the morning because they are less busy....My nurse saved me! She is amazing and I don't think I could go through this journey without her. She gives me the confidence I need and reassures me that I'm ok when I have mental breakdowns.
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Boostanfar has good bedside manners. He is comforting and empathetic. He gave me confidence when I was nervous for egg retrieval. Shares success stories of women with similar conditions to give me confidence and boost my optimism.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Ask questions and why he's doing certain protocols.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Boostanfar has good bedside manners. When he first diagnosed me with infertility I was crying. He hugged me and reassured me everything was going to be ok. He seems very knowledgeable with infertility and creates custom protocols.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
After 2 HSG tests my results for my right ovary was still unclear. I mentioned that my childhood gynecologist believed I had endometriosis. Dr. Boostanfar recommended that I take care of my endometriosis before starting IVF. He was insistent about laparoscopic surgery with robotics. At that time there were no qualified doctors in Los Angeles to perform that procedure and he referred me to Dr. Nazaht in San Francisco. Dr. Nazaht removed my stage 2 & 3 endo from my uterus and colon. He also repaired my uterus that was beginning to become bicornuate. Dr. Nazaht also diagnosed me with one ovary (lost right side due to torsion). Then started IVF. Did PGS testing and ERA. ERA identified that my lining was inflamed possibly due to endometriosis and therefore began depot lupron procedures.
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic). (Assigned nurse: Brandy)
My nurse saved me! She is amazing and I don't think I could go through this journey without her. She gives me the confidence I need and reassures me that I'm ok when I have mental breakdowns.
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
The HRC lab is onsite and their facilities are clean. One negative is there is no free parking onsite. Recommendation is to schedule appointments first thing in the morning because they are less busy.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
They told me the IVF cycle was going to cost about $20K-25K not including medications. Including medications, I will be spending around $35k for this IVF cycle.
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility (Jinxin Fertility Network clinic).
My doctor scared me about multiple embryo transfer and the potential health risks.
NPS
10
Doctor
Robert Boostanfar
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
1 of 5
2018, Unknown Success
NPS
10
NPS
9
Age 33
Male Factor
Latinx
Lawyer
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Boostanfar has excellent bedside manner. He immediately understood that this was not my "first rodeo" and did not waste my time with basic information that I already knew. He listened and understood my concerns and provided options and knowledgeable feedback.... He runs a busy practice, and although at times it may seem like he is in a hurry, he takes the time to answer all of my questions.... Express your goals and concerns with him.
HRC has an excellent reputation in southern California, and their popularity is evident. Despite a sometimes busy waiting room, appointments typically run on time or close to the scheduled time. Appointments are quick but comprehensive. I have seen the doctor at every visit. My only constructive comment is that the financial/insurance department can be somewhat confusing at times. There were occasional unexpected add-on charges and it was difficult to understand clearance with my insurance and the clinic.
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Boostanfar is knowledgeable in his field and direct/to the point, which I appreciate. He runs a busy practice, and although at times it may seem like he is in a hurry, he takes the time to answer all of my questions. His nurse is extremely competent and effective as well.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Express your goals and concerns with him. He is open to exploring options and making a decision with you as a doctor/patient team.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Boostanfar has excellent bedside manner. He immediately understood that this was not my "first rodeo" and did not waste my time with basic information that I already knew. He listened and understood my concerns and provided options and knowledgeable feedback.
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic).
My nurse/care coordinator is excellent. As with any professional medical office, you will mostly communicate with the nursing staff regarding scheduling, information, small concerns, etc. and this clinic clearly has armed itself with a competent and effective staff. Do no overlook the importance of a knowledgable and communicative nurse, because it can make all the difference in your experience.
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
HRC has an excellent reputation in southern California, and their popularity is evident. Despite a sometimes busy waiting room, appointments typically run on time or close to the scheduled time. Appointments are quick but comprehensive. I have seen the doctor at every visit. My only constructive comment is that the financial/insurance department can be somewhat confusing at times. There were occasional unexpected add-on charges and it was difficult to understand clearance with my insurance and the clinic.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
For one fresh cycle, including transfer and medications, the total is roughly $15,000.
NPS
10
Doctor
Robert Boostanfar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
9
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2017 - 2018, Successful
NPS
10
NPS
10
Age 28 - 29
2 IUI
1 Egg Freezing
PCOS
Tubal Blockage
Unexplained
European
Latinx
Income $500K
Sales Representative
1st of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr.B[oostanfar] is extremely confident and great at what he does. He has taken my negative thoughts about infertility and given me some hope...He thoroughly explained everything, went over tests that needed to be done, and after these tests we all sat down and went over options. My results were given to me right away with every test. Dr.Boostanfar let me decide what I wanted to do, even though I trusted his judgment and allowed him to help me make decisions. He also saw me for every appointment, which I thought was amazing.
When we decided to do IVF, dr boostanfar [at HRC-Encino] made specific plans for my case and adjusted the medication throughout the entire IVF process. After every ultrasound he made adjustments accordingly and we got 32 eggs out of it! 22 fertilized and 16 were sent off for biopsies...Brandy [nurse] is awesome! She is extremely organized, responds to emails and phone calls so quickly, and she’s so compassionate as well.
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
When we first met Dr. boostanfar we had no idea what we were getting ourselves into when it came to the infertility world. He thoroughly explained everything, went over tests that needed to be done, and after these tests we all sat down and went over options. My results were given to me right away with every test. Dr.Boostanfar let me decide what I wanted to do, even though I trusted his judgment and allowed him to help me make decisions. He also saw me for every appointment, which I thought was amazing.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. B is so thoughtful and considerate of what we’re going through. I’d talk to him about what your feeling as much as possible and be open with him about everything, he does the best he can to help you feel at ease.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr.B is extremely confident and great at what he does. He has taken my negative thoughts about infertility and given me some hope. My husband and I are still under his care and we will only be seeing him for future children because he makes us feel so special and takes care of us like he would his own family members.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
Both of my IUIs has different treatments. The first IUI I was on femara and the second I was on femara and injections. Both had negative outcomes, but I only have one tube working (the other was taken out due to blockage). When we decided to do IVF, dr boostanfar made specific plans for my case and adjusted the medication throughout the entire IVF process. After every ultrasound he made adjustments accordingly and we got 32 eggs out of it! 22 fertilized and 16 were sent off for biopsies.
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic). (Assigned nurse: Brandy Platt )
Brandy is awesome! She is extremely organized, responds to emails and phone calls so quickly, and she’s so compassionate as well. I’d highly recommend her if you have the choice!
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
This clinic is amazing. You never have to wait for too long to get in and see a doctor. I’ve never waited more than 20 minutes in the waiting room and they have so much staff (that are friendly of course) that it makes it easy every time I go in and get blood work or an ultrasound done.
Describe your experience with your monitoring appointments at HRC Fertility (Jinxin Fertility Network clinic).
The appointments I made have always been on time regardless of the time of day. I never had to wait too long to see the doctor or nurse.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
Not sure
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility (Jinxin Fertility Network clinic).
We are going through this process right now but I believe he likes single embryo transfers due to the risk of the embryo splitting, which apparently happens frequently.
NPS
10
Doctor
Robert Boostanfar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
6
NPS
6
Age 33
Unexplained
Income $200K - $499K
Accountant
Only Doc Seen
IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Overstimmed resulting in poor quality embryos (Follistim/Menopur/Ganirelix) but were lucky enough to have a few that were PGS normal [during treatment with Dr. Boostanfar]. Negative frozen elective single transfer a few months after my retrieval...He does a lot of IVF cycles. Appointments were always very quick - he would answer questions if I asked but I always got the feeling I was bothering him with my questions since he was very busy and ready to go to his next patient. I don't feel that the treatment was explained to me very well and I had to spend a lot of time on forums/google to better understand what was going on.
It's a large clinic [HRC] and so it's to be expected that one is more like a number than a person... It's still expensive and the add-ons really add extra costs but I don't think it was very different than other clinics in the area...I loved my nurse and she was a strong factor for me considering staying with HRC/Dr. Boostanfar. I am ambivalent with the doctor but loved my nurse. She is very organized, knowledgeable, made sure to help me keep my medicine cost low, fast to respond and really tried to manage my nerves. When she was out I did deal with other staff members but my nurse was the best that I had to work with.
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
He does a lot of IVF cycles. Appointments were always very quick - he would answer questions if I asked but I always got the feeling I was bothering him with my questions since he was very busy and ready to go to his next patient. I don't feel that the treatment was explained to me very well and I had to spend a lot of time on forums/google to better understand what was going on.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Be your own advocate or be okay to just go along with the standard program and not question it (I know some people don't want to know).
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
It's a large clinic and so it's to be expected that one is more like a number than a person.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
Overstimmed resulting in poor quality embryos (Follistim/Menopur/Ganirelix) but were lucky enough to have a few that were PGS normal. Negative frozen elective single transfer a few months after my retrieval.
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic).
I loved my nurse and she was a strong factor for me considering staying with HRC/Dr. Boostanfar. I am ambivalent with the doctor but loved my nurse. She is very organized, knowledgeable, made sure to help me keep my medicine cost low, fast to respond and really tried to manage my nerves. When she was out I did deal with other staff members but my nurse was the best that I had to work with.
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
The facilities are very nice though parking can sometimes be hard to find. There was no / minimal wait times which I really appreciate. The surgery center is attached to the office so that is very convenient.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
It's standard for what I've seen. It's still expensive and the add-ons really add extra costs but I don't think it was very different than other clinics in the area.
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility (Jinxin Fertility Network clinic).
It was suggested to transfer two PGS normals and the mention of risks was very brief and lasted perhaps 5 seconds of are you okay with twins even though I've read a lot that two PGS normals for someone less than 35 but brief explanations were par on course for everything else so this was not surprising.
NPS
6
Doctor
Robert Boostanfar
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
2 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
4 of 5
NPS
6
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2015, Unsuccessful
NPS
8
NPS
8
Age 43 - 45
8 IVF
5 Egg Freezing
3 Embryo Freezing
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
Black or African-American
Accountant
1st of 2 Docs
Donor Sperm
Neutral
Neutral
Unsuccessful
He [Dr. Boostanfar] was kind and direct. Sometimes he seemed impatient or quick to move things along which can be perceived as impatient. He explained things well but sometimes seemed disconnected to the experience....like he couldn't directly relate. Overall he felt very experienced however, I wish we had done some things differently. Like testing for my progesterone level before the transfers...He was good about listening to my concerns and not pushing me out the door at least for the 1st few cycles.
It seemed towards the last few cycles I felt more like a number. The clinic [HRC - Encino] was very clean. I didn't like them moving where I received my acupuncture treatment into an open space. I loved that they offered acupuncture treatment there. The equipment seemed very up to date...All of the nurses were pretty good and caring. After my first cycle it seemed like the nurses kept rotating so I always saw a different nurse. That was annoying.
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
He was kind and direct. Sometimes he seemed impatient or quick to move things along which can be perceived as impatient. He explained things well but sometimes seemed disconnected to the experience....like he couldn't directly relate. Overall he felt very experienced however, I wish we had done some things differently. Like testing for my progesterone level before the transfers.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Go as prepared and researched as possible. Write your questions down and maybe email them so that he's had time to look over them first.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
He was good about listening to my concerns and not pushing me out the door at least for the 1st few cycles. Towards the last the few cycles it seemed our consultations after were brief to me. I would see him for exams and pre and post retrievals and transfers. I don't know if my repeated disappointment was projected on to him and then he felt it harder to deal my transfer failure. I'm not sure.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
we did only 3 day transfers. The last cycle we tried for a 5 day blastocyst. the embryo died between day 3 and 5. i don't remember specific medications but I remember that he said they were aggressive however in my Facebook support groups other women had more aggressive protocols so I do question that. Also, after my last cycle I suggested we test for the progesterone level only to find out that my progesterone level was short for a transfer. I wish we had done this before.
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic). (Assigned nurse: Leticia and others)
All of the nurses were pretty good and caring. After my first cycle it seemed like the nurses kept rotating so I always saw a different nurse. That was annoying.
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
It seemed towards the last few cycles I felt more like a number. The clinic was very clean. I didn't like them moving where I received my acupuncture treatment into an open space. I loved that they offered acupuncture treatment there. The equipment seemed very up to date.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
i don't remember specific. i know i've spent well over 30k during the cycles. probably closer to 50k
NPS
8
Doctor
Robert Boostanfar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
NPS
8
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
10
NPS
10
Age 31
1 IVF
1 Embryo Freezing
Unexplained
South Asian
Income $200K - $499K
Lawyer
4th of 4 Docs
7 IUI With Other Docs
1 IVF With Other Docs
Egg Freezing With Other Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Boostanfar is decisive and has great bedside manner... He didn't just have a default protocol which he stuck to, he came up with something different for me and tweaked it along the way depending on what he saw during our visits.
Dr. Robert Boostanfar: There are no words to express my gratitude for this man and his staff. After 9 years of marriage without contraception, 5 years of trying to conceive, multiple specialists, 7 failed IUIs, and 1 failed IVF cycle we decided to seek out the best fertility doctor in the country regardless of proximity to our home.
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Robert Boostanfar: There are no words to express my gratitude for this man and his staff. After 9 years of marriage without contraception, 5 years of trying to conceive, multiple specialists, 7 failed IUIs, and 1 failed IVF cycle we decided to seek out the best fertility doctor in the country regardless of proximity to our home. Dr. Boostanfar was that guy and thank god we found him. He is decisive and has great bedside manner. He explains things well, but doesn't speak to you like an idiot. His technique and skill is impeccable. Every step of the way was focused on me and my responses. He didn't just have a default protocol which he stuck to, he came up with something different for me and tweaked it along the way depending on what he saw during our visits. The best part of this story is that he got me pregnant on my first cycle with him AND we have 3 more frozen embryos waiting!! I can say with all honesty that Dr. Boostanfar is the best fertility doctor in the country.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
GO SEE HIM IMMEDIATELY! I wish we saw him sooner.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Boostanfar is decisive and has great bedside manner. He explains things well, but doesn't speak to you like an idiot. Every step of the way was focused on me and my responses. He didn't just have a default protocol which he stuck to, he came up with something different for me and tweaked it along the way depending on what he saw during our visits. He made us feel like we were family. He hugged me, my husband, and my parents. He always took time to say hello to everyone, even if they were out in the lobby.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
Birth control, Lupron, Menopur. 400 x more successful then my last cycle.
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic). (Assigned nurse: Shanise Ahseim)
I love Shanise. She was responsive and always answered my numerous questions with a smile.
NPS
10
Doctor
Robert Boostanfar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2011 - 2012, Unsuccessful
NPS
10
NPS
10
Age 25 - 26
1 IVF
Endometriosis
Male Factor
European
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Boostanfar and his PA, Wendy, were very personable and I feel they truly cared about the outcome of my cycle. After diagnostic/monitoring appointments we would meet in a conference room to discuss his findings and recommendations.... Dr Boostanfar was very empathetic and I can tell he truly cared. He gave me a hug on egg retrieval day. He was a ray of sunshine during a very dark time in my life. He was very flexible with my circumstances as I had to travel almost 1200 miles from home.
The clinic [HRC- Encino] is very clean and quaint. I never felt hurried and the wait time was never long. Clinic staff were extremely helpful and compassionate. The billing department worked well with the company who financed IVF for me. I actually received a fairly significant refund that was completely unexpected a couple of years later as the clinic had done an audit and realized they owed me money.... Wendy (PA) was involved in a research study
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
As stated previously, Dr Boostanfar was very empathetic and I can tell he truly cared. He gave me a hug on egg retrieval day. He was a ray of sunshine during a very dark time in my life. He was very flexible with my circumstances as I had to travel almost 1200 miles from home.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Trust in his knowledge. Take a deep breath and let him take care of it all. Sometimes too much knowledge can cause anxiety and I wish I would've sit back a little bit more without worrying about Every. Single. Step. Impossible, right?
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr Boostanfar and his PA, Wendy, were very personable and I feel they truly cared about the outcome of my cycle. After diagnostic/monitoring appointments we would meet in a conference room to discuss his findings and recommendations. I have been through treatments in other clinics where the only way to describe the cycle is "like a bunch of cows being herded through." This was absolutely not the case with Dr Boostanfar.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
I did a round of IVF/ICSI with 5 day transfer of 3 embryos. I was on the Ganirelix protocol, which scared me because I had ovulated prior to retrieval during a cycle with a different RE. He was very sensitive to my concerns and explained why he thought this was still an appropriate choice and monitored me closely. I did successfully make it to retrieval under his care with 18 eggs retrieved.
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic). (Assigned nurse: Wendy)
Wendy (PA) was involved in a research study and took on a lot of my care. She was amazing. Very patient, which is unclear to me HOW she could have been so attentive as I was a very anxious patient! She was quick to respond to phone calls and emails. I called with so many questions that probably were silly to her, but she never made me feel uncomfortable asking. She was present during my retrieval as it was a difficult procedure and it was so nice having her familiar face. I cannot thank her enough, mostly for putting up with me.
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
The clinic is very clean and quaint. I never felt hurried and the wait time was never long. Clinic staff were extremely helpful and compassionate. The billing department worked well with the company who financed IVF for me. I actually received a fairly significant refund that was completely unexpected a couple of years later as the clinic had done an audit and realized they owed me money.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
I don't remember costs, but they were significantly lower than the cost at clinics closer to my hometown.
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility (Jinxin Fertility Network clinic).
We had 3 decent embryos and elected to transfer them all. He felt they would not be strong enough to store and it may have increased my success rate. I agreed. I did not get pregnant.
NPS
10
Doctor
Robert Boostanfar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2019 - 2020, Successful
NPS
10
NPS
10
Age 37 - 38
1 IVF
Surrogacy
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Robert Boostanfar] is conservative and prefers not to transfer more than one embryo...He always treated me with dignity and respect, especially when he sensed I was sensitive about my weight. He made me feel completely comfortable and taken care of...was very optimistic, which encouraged us, especially having struggled along this journey for 5 years. He was confident. He was also very careful with my known blood clotting disorder and took every precaution necessary.
My egg retrieval was approximately $22,000 and medications were approximately $7000 [at HRC]. Nothing was covered by my personal medical insurance...The clinic is beautiful, clean and the staff are lovely. The only criticism I have is that the lab technicians open the public doors with gloves on, bring you in, and then draw blood with the same gloves, which are presumably contaminated...I feel like Alina was our private nurse. She responded to emails immediately, was very clear with instructions, always ordered our medications on time and we were never left wondering how to proceed.
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr Boostanfar was very optimistic, which encouraged us, especially having struggled along this journey for 5 years. He was confident. He was also very careful with my known blood clotting disorder and took every precaution necessary.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Don't be afraid to ask ANY question.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
He always treated me with dignity and respect, especially when he sensed I was sensitive about my weight. He made me feel completely comfortable and taken care of.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
I was on Menopur, Follistim, and lovenox injections during peak estrogen levels for my Factor V Leiden. I was also given Ganirelix and Pregnyl at certain points during the retrieval.
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic). (Assigned nurse: Alina Garcia)
I feel like Alina was our private nurse. She responded to emails immediately, was very clear with instructions, always ordered our medications on time and we were never left wondering how to proceed.
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
The clinic is beautiful, clean and the staff are lovely. The only criticism I have is that the lab technicians open the public doors with gloves on, bring you in, and then draw blood with the same gloves, which are presumably contaminated.
Describe your experience with your monitoring appointments at HRC Fertility (Jinxin Fertility Network clinic).
I had my egg retrieval over the holidays and they found times and dates to fit me in around office closures.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
My egg retrieval was approximately $22,000 and medications were approximately $7000. Nothing was covered by my personal medical insurance.
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility (Jinxin Fertility Network clinic).
He is conservative and prefers not to transfer more than one embryo.
NPS
10
Doctor
Robert Boostanfar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
2
NPS
3
Age 32 - 33
Recurrent Pregnancy Loss
Ashkenazi Jewish
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Boostanfar is extremely busy and rushes through his appointments. His bedside manner is gruff and curt. ... He was also brusque and did not make me feel comfortable. He was not particularly interested in having me as a patient. I believe it was because I am not a cookie cutter case and he did not want to take me on because I was too challenging. .. I was warned that he did not have a compassionate bedside manner but I did not expect it to be as direct and harsh as it was.
The office itself is quite attractive and modern. It is a large office and very clean. Upon making my appointment, the staff was very efficient, and my questions were answered quickly by the staff. However, I did not feel like the staff was warm and caring. ... the staff was efficient, not particularly kind or compassionate, But very businesslike. They did however respond to my phone calls quickly.
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Boostanfar has had excellent statistics and other people I know have had successful IVF with him. I was warned that he did not have a compassionate bedside manner but I did not expect it to be as direct and harsh as it was.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
If you decide to see Dr. Boostenfar be prepared to be rushed, do not expect answers to questions, and do not expect a gentle demeanor.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Boostanfar is extremely busy and rushes through his appointments. His bedside manner is gruff and curt.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
I saw Dr. Boostanfar twice for consultations. He was very negative both times. He was also brusque and did not make me feel comfortable. He was not particularly interested in having me as a patient. I believe it was because I am not a cookie cutter case and he did not want to take me on because I was too challenging.
Describe your experience with the nursing staff at HRC Fertility (Jinxin Fertility Network clinic).
The staff was efficient, not particularly kind or compassionate, But very businesslike. They did however respond to my phone calls quickly.
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
The office itself is quite attractive and modern. It is a large office and very clean. Upon making my appointment, the staff was very efficient, and my questions were answered quickly by the staff. However, I did not feel like the staff was warm and caring.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
Since I did not proceed with my IVF using Dr. Boostanfar I only paid for initial genetics counseling which was quite expensive, and for office visits and ultrasounds. His costs seem to be on par with other in fertility doctors in the area.
NPS
2
Doctor
Robert Boostanfar
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
3 of 5
NPS
3
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 26 - 27
1 IVF
Male Factor
Tubal Blockage
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. B [Robert Boostanfar] has the BEST bedside manner. He is friendly and kind, but also to the point. He will explain the risks in a calm and gentle way. He knows this is YOUR life and he wants to do the best for you in a way that works for you.... I was put on a short injectable IVF cycle: 8 days of Follistim, 7 days of Menopur, 3 days of Ganirelix, and an HCG trigger shot (Pregnyl). Even with my low AMH, 18 eggs were retrieved at Egg Retrieval. Unfortunately, only 4 embryos made it to day 5 blastocysts.
HRC is in a great location in Encino. It's easy to find parking across the street on Firmament. It's also great because the surgery center is attached! The waiting room is clean and comfortable. It always feels very peaceful. Things usually run on time too!... Tarika [the nurse] was great. She was available via the phone or email and always got back to me promptly. She knew how anxious I was (am) about the process and she always tried to set my mind at ease.
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. B has the BEST bedside manner. He is friendly and kind, but also to the point. He will explain the risks in a calm and gentle way. He knows this is YOUR life and he wants to do the best for you in a way that works for you.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Trust him.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
I was able to contact my nurse anytime, Dr. B always knew about our case and was friendly and encouraging. I felt confident the minute we met him.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
I was put on a short injectable IVF cycle: 8 days of Follistim, 7 days of Menopur, 3 days of Ganirelix, and an HCG trigger shot (Pregnyl). Even with my low AMH, 18 eggs were retrieved at Egg Retrieval. Unfortunately, only 4 embryos made it to day 5 blastocysts. We transferred two and froze two and I am currently 8 weeks pregnant with a singleton.
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic). (Assigned nurse: Tarika)
Tarika was great. She was available via the phone or email and always got back to me promptly. She knew how anxious I was (am) about the process and she always tried to set my mind at ease.
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
HRC is in a great location in Encino. It's easy to find parking across the street on Firmament. It's also great because the surgery center is attached! The waiting room is clean and comfortable. It always feels very peaceful. Things usually run on time too!
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
At this point, all in, with medication (injectables and other), we have just crossed the 20K mark. It's definitely an expensive process but it WORKS!
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility (Jinxin Fertility Network clinic).
Dr. B recommends single transfers for people my age (26), but was totally fine with us asking for two.
NPS
10
Doctor
Robert Boostanfar
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unknown Success
NPS
10
NPS
10
Age 35
Unexplained
European
Income $100K - $199K
Entrepreneur
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr Boostanfar] also took the time to get to know my husband and ask what he did for work as my husband was on a very tight schedule. He moved the appt along to accommodate the fact that I wanted my husband in the room for the US....Be on top of your own care and do your research. Do not expect the nurses to lead you through details. Get on forums with other women doing IVF so you can ask them questions and figure out how best to work with your nurse. For me, it means sending multiple emails and being annoying. But whatever gets the job done right? This is my body and my life and I need to know what to expect.
He [Dr Boostanfar] also took the time to get to know my husband and ask what he did for work as my husband was on a very tight schedule. He moved the appt along to accommodate the fact that I wanted my husband in the room for the US....Be on top of your own care and do your research. Do not expect the nurses to lead you through details. Get on forums with other women doing IVF so you can ask them questions and figure out how best to work with your nurse. For me, it means sending multiple emails and being annoying. But whatever gets the job done right? This is my body and my life and I need to know what to expect.
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Natalie has not done a good job staying ahead of my plan for treatment. I have had to pull teeth to get any information from her, deadlines may have been missed if I had not taken the lead on many things such as calling in prescriptions and getting authorization from my insurance. When the schedule changed due to the doctor being out of the country, I was not informed until I sent multiple emails demanding to know what the plan was.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Be on top of your own care and do your research. Do not expect the nurses to lead you through details. Get on forums with other women doing IVF so you can ask them questions and figure out how best to work with your nurse. For me, it means sending multiple emails and being annoying. But whatever gets the job done right? This is my body and my life and I need to know what to expect.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
The consultation was very informative. He also took the time to get to know my husband and ask what he did for work as my husband was on a very tight schedule. He moved the appt along to accommodate the fact that I wanted my husband in the room for the US.
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
It's a gorgeous facility! I guess if you're spending that kind of money, it's nice to feel like you're at a fancy hotel, not a cold hospital
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
I have good insurance, so this was not a problem
What specific things went wrong at HRC Fertility (Jinxin Fertility Network clinic)?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Lost results
  • Failed to convey critical information
NPS
10
Doctor
Robert Boostanfar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
1 of 5
NPS
10
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
3 of 5
Scheduling
1 of 5
Billing Department
4 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
6 of 5
Educational Resources
1 of 5
2016, Unsuccessful
NPS
10
NPS
10
Age 28
2 IUI
Anovulation
PCOS
European
Income $100K - $199K
2nd of 2 Docs
7 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Both my Husband & I are so thankful we found Dr. Boostanfar. His approach of our fertility process and what he thinks will work and reasons why certain procedures haven't worked we greatly trust. He is compassionate and gives up hope for procedures in the future.
Organization of the office and patients is amazing, never waited more than 5 minutes for my appointment. All nurses & staff are extremely friendly and don't make you feel like a stranger...Both my Husband & I are so thankful we found Dr. Boostanfar. His approach of our fertility process and what he thinks will work and reasons why certain procedures haven't worked we greatly trust. He is compassionate and gives up hope for procedures in the future.
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Both my Husband & I are so thankful we found Dr. Boostanfar. His approach of our fertility process and what he thinks will work and reasons why certain procedures haven't worked we greatly trust. He is compassionate and gives up hope for procedures in the future.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Understand you are not alone and that Dr. Boostanfar will do everything in his power to help you conceive, you just need to be patient and trusting.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
The office in the staff was always very friendly, greeting me and my husband by name. Dr. Boostanfar was friendly and sweet in his meetings and discussions with us.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
IUI#1= 50mg follistism CD5-12, trigger shot CD 13 + IUI CD14+Cd15 resulted in 3 follicles 17mm & (2)15mm resulted in negative pregnancy test. IUI#2 = 50mg follisitm CD 5-10, menopur but I don't remember the dosage. Trigger was much later this cycle, only produced one large folic @ 22mm, trigger shot CD18, IUI Cd19+Cd20. Resulted in negative pregnancy test.
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic). (Assigned nurse: Jennifer Barajas)
Very sweet and always answered my questions. We didn't always schedule our appointments with her but she is our main nurse.
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
Organization of the office and patients is amazing, never waited more than 5 minutes for my appointment. All nurses & staff are extremely friendly and don't make you feel like a stranger.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
Each IUI we had, with insurance, cost around $1500-2000.
NPS
10
Doctor
Robert Boostanfar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
10
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 31
3 IVF
Surrogacy
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. B [Boostanfar] was by far the most compassionate RE that I have ever worked with. He called me on his Christmas vacation when he found out that I had miscarried. He wanted to be there for support and also let me know that he was so very sorry that our cycle did not turn out how we all had hoped...He was a dream to work with and shows that he truly has a passion for his career. You will be treated kindly and professionally every step of the way...
Everything was completed in house [at HRC - Encino] and when I did need to do monitoring close to my home it was easily taken care of at HRC Rancho Cucamonga. The clinic had speedy and accurate communication with one another...Maribel is very knowledgeable and just a kind hearted woman. She was always just a call or email away with questions or concerns that I had. She really made my experience with HRC top notch...
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
I literally have nothing negative to say about Dr. Boostanfar. He was a dream to work with and shows that he truly has a passion for his career. You will be treated kindly and professionally every step of the way.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Stop your search here, you will not find anyone more knowledgeable or compassionate in the industry.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. B was by far the most compassionate RE that I have ever worked with. He called me on his Christmas vacation when he found out that I had miscarried. He wanted to be there for support and also let me know that he was so very sorry that our cycle did not turn out how we all had hoped.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility (Jinxin Fertility Network clinic) and their degree of success.
My protocol was adjusted with each cycle (2 total) and I knew that he was in fact creating a plan that was designed for me. He is not a one size fits all RE.
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic). (Assigned nurse: Maribel Esparza)
Maribel is very knowledgeable and just a kind hearted woman. She was always just a call or email away with questions or concerns that I had. She really made my experience with HRC top notch.
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
Again I do not have anything negative to say. Everything was completed in house and when I did need to do monitoring close to my home it was easily taken care of at HRC Rancho Cucamonga. The clinic had speedy and accurate communication with one another.
NPS
10
Doctor
Robert Boostanfar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2005 - 2012, Unsuccessful
NPS
9
NPS
8
Age 36 - 43
2 IVF
Endometriosis
Tubal Blockage
Uterine Fibroids
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Neutral
Unsuccessful
My experience was positive. Traveled from across the US to see Dr. Boostanfarand was pleased with the decision. We were treated with respect at every turn. I experienced OHSS after returning home and he was helpful to my local doctors who were inexperienced in treating.... He was willing to consider our input on number transferred and offered insight on options without making us feel pressured.
We had no complaints on the clinic itself [HRC-Westlake Village]. We visited from out of state and felt comfortable in the area and the help provided with coordinating a distance visit was appreciated. I was traveling there with a 4 year old without my spouse for part of the stay and they were very helpful in accommodating my needs with him... I experienced OHSS after returning home and he was helpful to my local doctors who were inexperienced in treating.
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
My experience was positive. Traveled from across the US to see Dr. Boostanfarand was pleased with the decision. We were treated with respect at every turn. I experienced OHSS after returning home and he was helpful to my local doctors who were inexperienced in treating.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Ask questions if you don’t understand—he was helpful and patient with us. I don’t feel like we were “needy” patients but if we had been I don’t think it would have been an issue.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
He spoke to us with respect, returned calls/communications promptly, explained care and diagnosis thoroughly.
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
We had no complaints on the clinic itself. We visited from out of state and felt comfortable in the area and the help provided with coordinating a distance visit was appreciated. I was traveling there with a 4 year old without my spouse for part of the stay and they were very helpful in accommodating my needs with him.
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility (Jinxin Fertility Network clinic).
He was willing to consider our input on number transferred and offered insight on options without making us feel pressured.
NPS
9
Doctor
Robert Boostanfar
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
8
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Westlake Village
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
9
NPS
9
Age 34
Unexplained
European
Latinx
Income $100K - $199K
Business Executive
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Boostenfar was very knowledgable and was the only doctor to recommend a DNA sperm fragmentation test prior to undergoing IVF. I loved that he cared so much about the success of the treatment rather than rushing into IVF right away. He is also a very busy doctor, so his visits felt rushed, not enough time to ask questions. ... He straight forward which I liked.
The clinic is small and it has more of a home feel, which we loved. The nurses were really sweet and knowledgeable and always responded to any questions and took the time to explain everything to us. However, I did notice this clinic was a little pricier than others. ... The nurses were GREAT! Very sweet and open to questions. Very organized as well.
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr Boostenfar was very knowledgable and was the only doctor to recommend a DNA sperm fragmentation test prior to undergoing IVF. I loved that he cared so much about the success of the treatment rather than rushing into IVF right away. He is also a very busy doctor, so his visits felt rushed, not enough time to ask questions.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
He straight forward which I liked. Have a list of questions because you will feel rushed during the visit.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
The office was small, which my husband and I loved. The nurses were great, they truly made you feel like family.
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic).
The nurses were GREAT! Very sweet and open to questions. Very organized as well.
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
The clinic is small and it has more of a home feel, which we loved. The nurses were really sweet and knowledgeable and always responded to any questions and took the time to explain everything to us. However, I did notice this clinic was a little pricier than others.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
About $25-27K. Depending on procedures.
NPS
9
Doctor
Robert Boostanfar
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
1 of 5
Adaptability
3 of 5
NPS
9
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Westlake Village
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2018, Successful
NPS
10
NPS
10
Age 41
1 IVF
Male Factor
Immunological
Ashkenazi Jewish
Income $50K - $99K
3rd of 3 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr B[oostenfar] is extremely compassionate, kind and gentle...He thoroughly explains, draws out if needed, and covers all concerns. He is responsive to your needs and is attentive to them as well. He has the ability to ease your mind...He is knowledgable... His staff is VERY well trained and is on top of everything
I had to advocate several times not to take bc [at HRC]...The surgery center woman (in Encino) could use some compassionate care training...asking for a 'total fee' of everything and then still being asked to pay...The nurses there are compassionate, kind, well trained and go over and beyond...He [Dr. Boostenfar] is a kind and compassionate doctor. He thoroughly explains, draws out if needed, and covers all concerns. He is responsive to your needs and is attentive to them as well. He has the ability to ease your mind.
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
He is a kind and compassionate doctor. He thoroughly explains, draws out if needed, and covers all concerns. He is responsive to your needs and is attentive to them as well. He has the ability to ease your mind.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
He is knowledgable
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr B is extremely compassionate, kind and gentle. His staff is VERY well trained and is on top of everything
Describe your experience with your nurse at HRC Fertility (Jinxin Fertility Network clinic). (Assigned nurse: Bahare)
The nurses there are compassionate, kind, well trained and go over and beyond
Describe your experience with HRC Fertility (Jinxin Fertility Network clinic).
The surgery center woman (in Encino) could use some compassionate care training - other than that? She truly was nice. I do not have anything that could be suggested here unless you count asking for a 'total fee' of everything and then still being asked to pay
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic).
So far, over 25k
What specific things went wrong at HRC Fertility (Jinxin Fertility Network clinic)?
  • Failed to call with results
  • Failed to consider drug intolerance
Describe the specific things that went wrong at HRC Fertility (Jinxin Fertility Network clinic).
Not really. I had to advocate several times not to take bc
NPS
10
Doctor
Robert Boostanfar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Westlake Village
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014, Successful
NPS
10
NPS
9
Age 38
1 Egg Freezing
Ashkenazi Jewish
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He is kind and passionate about egg freezing in young women. He is knowledgeable about all the updated information on egg freezing.
His clinic's pricing is competitive and his nursing staff is patient and attentive.
How was your experience with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
He is kind and passionate about egg freezing in young women. He is knowledgeable about all the updated information on egg freezing. His clinic's pricing is competitive and his nursing staff is patient and attentive.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Try to have enough $ saved up for a double procedure. I would have liked to have pre-paid for 2 rounds beforehand but didn't and couldn't afford a 2nd.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility (Jinxin Fertility Network clinic)?
Dr. Boostanfar makes you feel like your procedure is the most important one he's doing. He takes his time both in the exam room and in his office. He has a wonderful sense of humor and kindness to him. He loves what he does and wants his patients to see success!
Describe your experience with the nursing staff at HRC Fertility (Jinxin Fertility Network clinic).
They took the time to teach me all about giving myself the shots and even helped get me free samples to help with the cost.
NPS
10
Doctor
Robert Boostanfar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
9
Clinic
HRC Fertility (Jinxin Fertility Network clinic)
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Educational Resources
6 of 5

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