Rated 9.2
Strongly recommend: 86%Neutral: 10%Don't recommend: 5%9.2
86% strongly recommend
57 reviews
Humanity
9.2
9.2
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.2
9.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.6
8.6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Sackler U. Tel Aviv
Residency
Wayne State
Fellowship
Wayne State

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Robert Kaufmann works at

Fort Worth Fertility (US Fertility Network clinic)
Rated 9.2
Strongly recommend: 84%Neutral: 12%Don't recommend: 4%9.2

Explore Clinic
Fort Worth
1800 Mistletoe Blvd.
Fort Worth, TX 76104

57 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 26 - 27
1 IVF
Male Factor
Unexplained
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Kaufmann is a very blunt dr...He always explained every ultrasound and lab result to us, and when he couldn’t be there his partner was just as educated and maintained the same patient relationship with us...[ESET Approach] We are allowed to transfer 2 embryos at a time, I feel that is the best way. He won’t do more than 2 for risks that may be to mom and baby...He personally called us after our negative test to explain what was next
[The Fort Worth Fertility clinic is] Very informative in the diagnosis and will help you with finding the best ways to get services for the best cost...Always answers quickly if you email they will get back within 24 hours if not same day...Just make sure you triple check you have all your meds and call them and go over It early like right when you get them so you can make sure you aren’t missing anything
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr Kaufmann is a very blunt dr, he told us my husband sperm was just not the brightest bulb in the box. He made it feel like we were his only patients as a nurse personally I know how hard that can be sometimes when you have so many other things in your mind. He always explained every ultrasound and lab result to us, and when he couldn’t be there his partner was just as educated and maintained the same patient relationship with us. Through all the covid 19 fears I had working in a busy ER he mad sure to reassure me we were doing everything to protect me and to make sure we had the best possible results. We did end up having to cancel due to labs being abnormal, but he called us personally and made sure to tell us the day everything opened back up he would call us. And today he gave us the call the first day everything is opened back for elective procedures and had us ready to hear up for a second cycle.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Be patient. The clinic is busy but they really do get back pretty quickly within the day or the very next day. Everything feels like centuries during this journey, even a phone call. Also check your med list when you’ve received all your meds from mail order. Our trigger shot prescription didn’t get put in some how. And we got the day before trigger to our appointment and we thought it was going to be given to us or ordered and picked up at a pharmacy. Nope we scrambled and got it but believe i stressed. They made sure everything got done but I just felt so stressed out all day and the less stress the better
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
He always was there to answer any questions. He personally called us after our negative test to explain what was next. And today he was the one to call and tell us to restart our Lupron injections to start our transfer in May. His partner dr Patel that helps with his patients personally called to explain my labs were abnormal when we had to cancel our second transfer before covid cancelled it all together.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
For retrieval we started with birth control to regulate my cycle, then we follistim to grow follicles to collect eggs and ganrillex to also grow eggs, then cetrotide to prevent premature ovulation and egg dropping. We trigged with pregnyl then retriever eggs. We decided to do a fresh transfer we used estrace and progesterone in oil IM. This cycle my progesterone was high and we had a failed transfer. We started gearing up for second cycle for a FET, we started birth control CD1 then estrace throughout the ultrasound and lab work, we were about to start progesterone in oil, my progesterone was too high at 8.8 so we had to cancel. We start to gear up again for a FET starting tomorrow this cycle we are using Lupron to suppress ovulation and hopefully keep my progesterone levels down then we will Do estrace and progesterone till 10 weeks.
Describe your experience with your nurse at Fort Worth Fertility (US Fertility Network clinic). (Assigned nurse: Laehana)
Laehana was our coordinator and I know that is a hard job, I felt she was pretty organized for the most but sometimes didn’t have the answers we needed. She Needed to call us back to find the answers but atleast she did what was needed to find answers that we wanted. And always got back with us within 24 hrs. The nurse that helped with ultrasounds and transfers/retrieval’s I can not remember her name for the life of me! She is loud and funny, and she makes you feel like everything is going to to be ok. She jokes and puts you at ease the whole time. I love their staff. They make sure you get the answers you need
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
Very informative in the diagnosis and will help you with finding the best ways to get services for the best cost ( we are self pay) Always answers quickly if you email they will get back within 24 hours if not same day, same with returning calls. They treat you like a human not a number and make you feel comfortable. Weaknesses I don’t think there are many. Just make sure you triple check you have all your meds and call them and go over It early like right when you get them so you can make sure you aren’t missing anything
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
First cycle for retrieval we had some help from insurance they covered $5000 we put in $10000. Then meds were about $6000 out of pocket that was including the fresh transfer. We have no more insurance coverage now. Each FET $3200 now. We had to cancel so we owe $740 for the ultrasound and labs that we have to redo and our Lupron cost $250 for this coming up transfer. Progesterone in oil was about $20 and estrace about $15. Birth control about $10
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility (US Fertility Network clinic).
We are allowed to transfer 2 embryos at a time, I feel that is the best way. He won’t do more than 2 for risks that may be to mom and baby.
What specific things went wrong at Fort Worth Fertility (US Fertility Network clinic)?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Fort Worth Fertility (US Fertility Network clinic).
Our trigger shot prescription somehow did not get faxed with other prescriptions, and we almost didn’t get it in time. But they made sure to have it overnighted free of cost so we could trigger on time and retrieve eggs. It was added stress they made sure to put in the extra work to get it to us
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
8
Age 34
Uterine Fibroids
Black or African-American
Income $0 - $49K
Teacher
Only Doc Seen
Strongly Recommends
Neutral
Successful
I scheduled an appointment with Dr. Kaufmann because of a recommendation from another doctor. I was looking for a specialist that could give me some direction on possible plan to freeze my eggs...He was candid, straight forward, while also delivering information in a way that was digestible... while not being patronizing. No questions were off the table, which is important when a person is getting information to make decisions about staring a family. I went several years later for a consult and exam. I was met with the same experience of excellent care with Dr. Kaufmann.
[at Fort Worth Fertility] Dr. Kaufmann is excellent with a solid staff of nurses. The only thing that was off putting is the payment system or the financial department. I had my consultation and potential plans were presented. I had several questions about how to pay for different treatments and was referred to the financial department. They were not able to answer basic questions about costs. The literature that was sent to me via email was unclear at best. I was confused and hesitant about treatment as costs are a big factor as well as care.
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
I scheduled an appointment with Dr. Kaufmann because of a recommendation from another doctor. I was looking for a specialist that could give me some direction on possible plan to freeze my eggs to use later with donor sperm. I saw him the first time when I was in my mid 30's. I was so very impressed with how much time he took with this initial consult and exam. I can't ever remember spending that much time with a doctor or not feeling rushed. From the consultation to the exam and then questions afterwards... He was candid, straight forward, while also delivering information in a way that was digestible... while not being patronizing. No questions were off the table, which is important when a person is getting information to make decisions about staring a family. I went several years later for a consult and exam. I was met with the same experience of excellent care with Dr. Kaufmann.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr. Kaufmann is great at answering questions and being upfront with information that he provides his patients. I would tell anyone to have their goals, questions and concerns already written down before their appointment. Utilize the time efficiently that you have with the doctor.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr. Kaufmann was extremely thorough with giving information. He allowed me to go through my notes and lists of questions and concerns without feeling rushed. I went for an initial appointment several years ago to inquire about freezing my eggs, I was hesitant about the whole procedure, but he reassured me of both the positives and negatives in an honest and open way. I felt like I had the most comprehensive information that I could ask for in order to make tough decisions moving forward. I decided to go back just several years later to once again consult and have some tests run, etc. This time I also took my Mother as support and so that she could hear the information as well. Dr. Kaufmann was just as informative, supportive, and professional, while still giving me the facts, so that I could continue to make the best decisions according to my health and goals. I appreciated that. When it comes time for me to go through with the procedure, he is the only physician that I would trust to be the doctor in care for any procedure.
Describe your experience with the nursing staff at Fort Worth Fertility (US Fertility Network clinic).
The experience throughout exams were comfortable. It's not normally the case, but the nursing staff were very comforting.
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
Dr. Kaufmann is excellent with a solid staff of nurses. The only thing that was off putting is the payment system or the financial department. I had my consultation and potential plans were presented. I had several questions about how to pay for different treatments and was referred to the financial department. They were not able to answer basic questions about costs. The literature that was sent to me via email was unclear at best. I was confused and hesitant about treatment as costs are a big factor as well as care.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
The costs for the consultation and exam were comparable to anywhere. what was unclear were the costs of actual procedures. For me, Egg freezing procedures were my focus. Trying to plan to have this done was a bit frustrating because it was difficult to make out exactly how much it would cost and how I could go about paying for it.
What specific things went wrong at Fort Worth Fertility (US Fertility Network clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at Fort Worth Fertility (US Fertility Network clinic).
The doctor and nursing staff is beyond excellent. The financial department is lacking... in communication and a clear system of payment for procedures.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
8
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unknown Success
NPS
9
NPS
9
Age 31 - 33
Male Factor
Operations
1st of 3 Docs
4 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Kaufmann] is great at explaining the process and recommending treatment paths. He is very detailed and creates a "recipe" specifically for you. I also loved his confidence! While other clinics and doctors made me feel like my chances were super low of conceiving, Dr K is confident in his abilities to help me have the best chances of conceiving...He tells it like it is and doesn't sugar coat your situation, but shows compassion and his confidence is a good feeling to have!
My experience was not great when it came to staff at FW Fertility. But that was back in 2020 when my husband was diagnosed with azoospermia...I left to try other doctors and just always thought about [Dr. Kaufmann] so I decided to give his clinic another shot...Bottom line, this clinic is good, clean, and Dr K makes it all worth it!...He is very detailed and creates a "recipe" specifically for you.
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr K is great at explaining the process and recommending treatment paths. He is very detailed and creates a "recipe" specifically for you. I also loved his confidence! While other clinics and doctors made me feel like my chances were super low of conceiving, Dr K is confident in his abilities to help me have the best chances of conceiving.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Don't let the rest of the staff discourage you! Connect with Leesa and Ivy for wonderful communication and guidance!
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr K is wonderful!! His staff however, is lacking at times, especially those at the front desk and billing. But Leesa and Ivy are the best and made me feel comfortable to come back to his clinic after failed IUIs elsewhere, to start IVF.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
I have done several IUIs and diagnostic procedures with other clinics, but I have decided to switch doctors and come back to Dr K where I had my first consult back in 2020. He will be performing my IVF procedures.
Describe your experience with the nursing staff at Fort Worth Fertility (US Fertility Network clinic).
My experience was not great when it came to staff at FW Fertility. But that was back in 2020 when my husband was diagnosed with azoospermia (no sperm). I left to try other doctors and just always thought about Dr K so I decided to give his clinic another shot after several failed IUIs, especially since he told me they've hired several new nurses and staff members so I'm hoping my next experience with IVF is a better one!
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
Bottom line, this clinic is good, clean, and Dr K makes it all worth it! He tells it like it is and doesn't sugar coat your situation, but shows compassion and his confidence is a good feeling to have!
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
I've been told that IVF will be between $16-19k and optional genetic testing will be about $5k. Medications are also a separate cost.
What specific things went wrong at Fort Worth Fertility (US Fertility Network clinic)?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Fort Worth Fertility (US Fertility Network clinic).
When I switched clinics the first time, it took several phone calls to get my chart sent over.
9
Doctor
Robert Kaufmann
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
9
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
8
Age 29
Recurrent Pregnancy Loss
Unexplained
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
He [Dr. Robert Kaufmann] is such a knowledgeable and helpful doctor. He makes sure every visit that we are comfortable with treatments and testing and gives us multiple options for moving forward. He is very good about talking to me and my husband and not just one or the other. I never feel talked at or inferior. He is great at explaining things in ways that his patients understand. If we ever have questions he answers them honestly. We have never met a Doctor so patient and understanding. I would recommend him to anyone and we have just started our journey.
Just like every clinic some of the office staff [at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery] has their days. It just depends on who you talk too. Overall though we have had a good experience. I normally don’t have to sit in the waiting room long and it’s always clean. They are very busy though sometimes it’s difficult to get in.
How was your experience with Robert Kaufmann at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery?
He is such a knowledgeable and helpful doctor. He makes sure every visit that we are comfortable with treatments and testing and gives us multiple options for moving forward. He is very good about talking to me and my husband and not just one or the other. I never feel talked at or inferior. He is great at explaining things in ways that his patients understand. If we ever have questions he answers them honestly. We have never met a Doctor so patient and understanding. I would recommend him to anyone and we have just started our journey.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery?
Be honest and upfront. He asks a lot of questions initially and needs real answers to help you to the best of his ability.
During treatment, were you treated like a number or a human with Robert Kaufmann at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery?
He has been available 24/7 and very kind and hopeful for us. We started seeing him when I was already pregnant. Unfortunately I lost my baby at 8 or 9 weeks and he was there and did my D&C after hours so we could be sure to retrieve genetic tissues for testing. He has prayed with and for us and has been so encouraging during these times of uncertainty.
Describe your experience with your nurse at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery. (Assigned nurse: Debbie Morrison)
I cannot say enough about her. With COVID-19 going on, I have only spoken with her Over the phone. She has gone above and beyond to make sure I had everything I need and to answer any questions or concerns I have throughout the day. When I miscarried she called just to check on me and make sure I was doing ok. Such a compassionate woman who is very good at her job! I can’t wait to meet her face to face.
Describe your experience with Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery.
Just like every clinic some of the office staff has their days. It just depends on who you talk too. Overall though we have had a good experience. I normally don’t have to sit in the waiting room long and it’s always clean. They are very busy though sometimes it’s difficult to get in.
Describe the costs associated with your care under Robert Kaufmann at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery.
We just started our process not sure of prices yet
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery
Lubbock
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
9
NPS
10
Age 34 - 35
1 IVF
Unexplained
Income $200K - $499K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
When he [Dr. Robert Kaufmann] explained to us why continuing IUI's would do us more harm than good he used a baseball analogy, which my husband loved. When we missed carried our first pregnancy after our 2nd attempt of FET, he called us that weekend to see how I was feeling. He showed genuine compassion and love for us...Dr. K will only transfer 2 embryos during transfer. We are allowed to pick the genders of choice for transfer or one of each gender if available.
Fort Worth Fertility Clinic is a very clean, professional and up to date facility in the medical community. The staff is knowledgeable and willing to find an answer when unknown. The staff is efficient in scheduling timely appointments at both their location and also facilitating schedules at our local location. The financial department could work on helping each patient understand the cost of procedures now vs. the cost you will incur later if you don't do it now.
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr. K is very easy to communicate with. From the very first minute to our last phone call recently he makes us feel comfortable and cared for. He always has a way of communicating processes and procedures in terms we can relate to and understand. When he explained to us why continuing IUI's would do us more harm than good he used a baseball analogy, which my husband loved. When we missed carried our first pregnancy after our 2nd attempt of FET, he called us that weekend to see how I was feeling. He showed genuine compassion and love for us. Made us feel like we were one of his own family members grieving something painful. Dr. Kaufmann is like no other doctor I have experienced. He is passionate about his work and passionate about helping you achieve your aspired goals of starting a family. We met Dr. K one year ago for our consultation and have spoken to him every month since. We have not fulfilled our dream of having a baby yet and are looking forward to continuing our care with Dr. Kaufmann
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Trust his process and trust his knowledge. He knows his field and truly cares for each of his patients. If there is something you don't fully understand never hesitate to ask him to explain, he has a million examples and analogies that will get you to the point of feeling less overwhelmed and more knowledgeable in your own health.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
From the minute Dr. Kaufmann walked in the room we felt like family. He was patient, funny and direct with us on the process he felt was necessary for our case. He made us laugh and made me feel cared about when I cried during our consultation. Dr. Kaufmann never makes you feel like he's in a hurry and gives his full attention to you in every visit. I always felt like I was his only patient.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
Our first step with Dr. Kaufmann was Egg Retrieval. We were put on a well timed and easy to follow medication regimen for 3 weeks leading up to egg retrieval day. We used Gonal-F (150 IU), Menopaur (75 IU) for 6 days. Then we added Ganirelix (1 prefilled syringe) for 5 days. We also took an antibiotic during these 11 days both myself and my husband. We had 6 appointments with sono's and bloodwork leading up to egg retrieval to check hormone levels and follicle progression. For frozen embryo transfers, I was taking estrodiol and progesterone shots in oil leading up to transfer. After transfer I continued the progesterone shots until confirmed pregnancy test.
Describe your experience with your nurse at Fort Worth Fertility (US Fertility Network clinic). (Assigned nurse: Laeahana & Ashley)
Our nurse was very responsive in our needs and would call or email back in a timely manner. She always showed friendship and compassion in all communications. She worked hard to get results to us quickly even when challenged with closing of local offices used for bloodwork and sonograms in my town. When we miscarried she called late that evening to check on us and asked if we needed anything. She checked on me periodically over the next week to ensure my safety and mental well being. All of our nurses we had contact with at Fort Worth Fertility were kind, fun, passionate and caring with every visit. Never felt like we were a burden.
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
Fort Worth Fertility Clinic is a very clean, professional and up to date facility in the medical community. The staff is knowledgeable and willing to find an answer when unknown. The staff is efficient in scheduling timely appointments at both their location and also facilitating schedules at our local location. The financial department could work on helping each patient understand the cost of procedures now vs. the cost you will incur later if you don't do it now. For example Genetic Testing is a set price up to 8 embryos, however if you have more embryos there is an extra cost. At the time following egg retrieval we had 12 total embryos and were given an extra price of $1700 to test the extra 4. However, it was not expressed at that time that if we chose not to test them right then and want to test them in the future months it will cost $5000. If we would have known that the cost was that much greater later on we would have chose to test all 12 and not 8. Little major details like that should be shared with couples. Also, the financial department needs to be more detailed in explanations when insurances are involved. For example, we have a $3500 coverage for fertility and a $1500 coverage for medications. The financial department didn't clearly express those cost to us and we got a fertility loan for more than we needed.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
IVF: (egg retrieval, ultrsounds, labs) = $18,000 Medications = $3600 (egg retrieval), $150 (3 vials PIO) x 9 to date = $450, Estrogen = $40 (30 day supply) x 5 months = $200, various supplies (syringes/needles, alcohol wipes, travel cases, sharps containers) = $500+ Transfers = $3000 Genetic Testing = $5000 (up to 8 embryos) Other office visits: (ultrasounds & labs @ local facility) = $260 (ultrasound) x 12+(approx) = $3600. Labs = $80 per visit x 12+(approx) = $960 D&C Miscarriage procedure = $14,000 (local hospital) (insurance covered $10,000; Patient responsible for $4000)
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility (US Fertility Network clinic).
Dr. K will only transfer 2 embryos during transfer. We are allowed to pick the genders of choice for transfer or one of each gender if available.
What specific things went wrong at Fort Worth Fertility (US Fertility Network clinic)?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Fort Worth Fertility (US Fertility Network clinic).
I feel the financial department should have given us more detailed information on finances for IVF and future genetic testing as expressed in the last comment.
9
Doctor
Robert Kaufmann
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
10
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2020, Unknown Success
NPS
10
NPS
10
Age 30 - 34
4 IUI
European
Income $50K - $99K
Accountant
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Robert Kaufmann] is an incredibly caring doctor with personal experience in infertility treatments...Every visit his focus was solely on me and my husband... He always calls to follow up after every treatment or procedure...We have been through 4 IUIs...All IUIs consisted of Gonal F and a trigger shot in increasing doses for each round...We are preparing for our first IVF after this Covid crisis comes to an end.
All of the staff at Fort Worth Fertility is outstanding. They all communicate and keep me informed...Depending on the dosages of medication our IUIs ran around $1,000-$1,500. Our IVF will be around $22,000 with medications and PGS testing of all embryos....[Dr.Kaufmann] is an incredibly down to earth doctor who makes you feel comfortable and relaxed..
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
He is an incredibly caring doctor with personal experience in infertility treatments and it shows. He goes above and beyond to make you feel comfortable and relaxed. He always calls to follow up after every treatment or procedure. He truly makes you feel like the only patient he has.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Go see him. Talk to him. Get to know him and let him get to know you. He’s a fantastic communicator!
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
He is an incredibly down to earth doctor who makes you feel comfortable and relaxed. I didn’t feel like a number at all. Every visit his focus was solely on me and my husband. We felt like the only patient he had.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
We have been through 4 IUIs, 1 of which resulted in twins with a miscarriage around 11 weeks. All IUIs consisted of Gonal F and a trigger shot in increasing doses for each round. The 3rd round was positive. We are preparing for our first IVF after this Covid crisis comes to an end.
Describe your experience with your nurse at Fort Worth Fertility (US Fertility Network clinic). (Assigned nurse: Priscilla for the IUIs)
All of the staff at Fort Worth Fertility is outstanding! They all communicate and keep me informed. They always greet us with a smile or hug and they’ve been there to hold our hands through loses and failed treatments. I cannot say enough good things about the staff at the clinic.
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
The clinic is clean and all the staff are incredibly friendly, greeting you with smiles or hugs. They get to know you by name so when you walk in no matter who is behind the counter they will look up and say “Hey Ashley! Welcome back!” They will hold your hand if you’re nervous and spend as long as you need explaining things to you. Outstanding group of folks!
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
Depending on the dosages of medication our IUIs ran around $1,000-$1,500. Our IVF will be around $22,000 with medications and PGS testing of all embryos.
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility (US Fertility Network clinic).
Dr. K. gave us the option of how many we felt comfortable implanting up to 2. I am 33 so our decision for our first IVF in a few months will be 2 embryos.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 29
1 IUI
1 IVF
Diminished Ovarian Reserve
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. K [Kaufmann] is real and raw. For me it works and I love it. He tells the truth, but does it with such compassion. You can tell he deals with women of extreme emotions. He and his wife have both undergone IVF, twice. Because of that, he was great at letting my husband know what to expect from the males perspective, which was/is great. He brings a sense of lightness to each appointment...We want to do multiple embryo transfer and he was so on board.
I have not run into a weakness at my clinic [Fort Worth Fertility]. My appointments are usually right on time and my wait time inside the room is extremely minimal. The front desk staff is great, the financial coordinator is quick and responds to e-mails within the day. The ladies who take your blood are incredible and so sweet. Everyone in the office has so much compassion....
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr. K is real and raw. For me it works and I love it. He tells the truth, but does it with such compassion. You can tell he deals with women of extreme emotions. He and his wife have both undergone IVF, twice. Because of that, he was great at letting my husband know what to expect from the males perspective, which was/is great. He brings a sense of lightness to each appointment.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Ask the questions. Any question. He and his staff do not make you feel incompetent with any questions. Dr. K is a doer, when you say go..he goes and it happens fast. Let him know if things are moving too quickly.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr.K is real and raw. Upon consult I let him know I was tough so I needed the tough answers. He laid it all out, but did it with love and care.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
I had low egg count, so i completely skipped the timed intercourse and went straight to IUI. I did one IUI and my husband and I asked to just continue forward with IVF. Dr. K was completely on board with whatever we wanted to do. Once starting Stims for egg retrieval he watched extremely closely. He'd ask about my shots, check those areas to make sure i was topically reacting okay to them. Rest and taking time is his biggest protocol.
Describe your experience with your nurse at Fort Worth Fertility (US Fertility Network clinic). (Assigned nurse: Leaehna )
Leaehna is incredible. She is quick to respond to voicemails and knows her stuff. If she does not know an answer to something she is honest and quick to talk to Dr. K to get the answer. She makes me feel so comfortable each time we speak!
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
I have not run into a weakness at my clinic. My appointments are usually right on time and my wait time inside the room is extremely minimal. The front desk staff is great, the financial coordinator is quick and responds to e-mails within the day. The ladies who take your blood are incredible and so sweet. Everyone in the office has so much compassion.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
My insurance did not cover anything, so all things were out of pocket. At initial consult they gave me over the phone how much it was going to be so i could be prepared to pay. Each time i set an appointment they wrote down what my next would cost.
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility (US Fertility Network clinic).
We want to do multiple embryo transfer and he was so on board. We are young, but we come from a family of multiples and made him aware that we know what we are getting ourselves into. He was okay with it. I had a friend who saw him and because of her petite size he did not recommend it for her. I think he bases it off of how well he feels you are capable of carrying and handling that type of lifestyle.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
9
NPS
9
Age 41 - 42
2 IUI
1 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I did two IUI treatments with him [Dr. Kaufmann] and then two rounds of IVF one IVF with my own egg and one with donor eggs... I never questioned his protocol of medications he did what he thought was best for the circumstances I was in...He gives you an option to transfer one or two embryos based off of each individual circumstances...he does not treat you just like a number he wants to know about you as a human being about your history about your family life he is an exceptionally great doctor
IVF treatment typically with your own eggs [at Fort Worth Fertility] cost about 13 to 15000 getting donor eggs and one round of transfer is about 23 to 25,000...Overall I have all positive thoughts of the clinic , just ask questions and request receipts for all treatments... Be prepared to have several very quick appointments, just having labs. Most if the time they get you in before your appointment time...Three different nurses three different times one for IUI one for IVF with my own egg and one with IVF with donor egg and all of them were very good on communicating with me and being able to answer questions via phone or email
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Kaufman is definitely a people person he will take the time to explain anything and everything to you he does put his patients first... He can relate to his patients as he and his wife have been through fertility treatments as well both positive and negative results
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Always ask questions be honest and truthful and be prepared that he will be very blunt but honest
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr. Kaufman is an exceptionally great doctor he does not treat you just like a number he wants to know about you as a human being about your history about your family life he is an exceptionally great doctor
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
I did two IUI treatments with him and then two rounds of IVF one IVF with my own egg and one with donor eggs... I never questioned his protocol of medications he did what he thought was best for the circumstances I was in
Describe your experience with your nurse at Fort Worth Fertility (US Fertility Network clinic). (Assigned nurse: All of them)
Three different nurses three different times one for IUI one for IVF with my own egg and one with IVF with donor egg and all of them were very good on communicating with me and being able to answer questions via phone or email
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
Overall I have all positive thoughts of the clinic , just ask questions and request receipts for all treatments... Be prepared to have several very quick appointments, just having labs. Most if the time they get you in before your appointment time
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
It's all very expensive make sure you get paperwork showing what you're paying for and ask questions IVF treatment typically with your own eggs cost about 13 to 15000 getting donor eggs and one round of transfer is about 23 to 25,000
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility (US Fertility Network clinic).
He gives you an option to transfer one or two embryos based off of each individual circumstances
What specific things went wrong at Fort Worth Fertility (US Fertility Network clinic)?
  • Failed to call with results
Describe the specific things that went wrong at Fort Worth Fertility (US Fertility Network clinic).
On one round of IUI, I had to call for my beta test results. No one called me all day. Called last five minutes before they closed and got results
9
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 28
2 IUI
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Kaufmann himself has called me the evenings of both negative betas to see how me and my husband were doing...I really appreciate that Dr. Kaufmann himself takes the time to call us each cycle. He explains our options, why things may or may not be successful, and accepts our input. He is personal and friendly during visits and sets a calm mood. He is positive without being fake or overly optimistic...
The clinic [Fort Worth Fertility] does an outstanding job and scheduling. I have always had a call returned the same day within a few hours. Every person I’ve spoken with on the phone has been kind and patient. I have never encountered anyone at the clinic who seemed to be in a bad mood. My wait times have consistently been short. The staff is upfront about costs and is willing to answer questions...
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
I really appreciate that Dr. Kaufmann himself takes the time to call us each cycle. He explains our options, why things may or may not be successful, and accepts our input. He is personal and friendly during visits and sets a calm mood. He is positive without being fake or overly optimistic.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Don’t be afraid to ask questions. The team has always been willing to answer my questions.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
The staff in the office asked me questions to get to know me. They would remember things about me and bring them up again. They took the extra time to be personable. Dr. Kaufmann himself has called me the evenings of both negative betas to see how me and my husband were doing.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
I had an initial intake consultations during which a transvaginal ultrasound was performed and bloodwork was done. I had an HSG which was nearly painless and found no problems. My husband had a semen analysis done by the lab which showed adequate results. We have done two IUI cycles. I did 100mg of Clomid on days 4-8. I had monitoring appointments, at which I begin Estrace for a thin lining. I triggered with an Ovidrel shot and then went in 36 hours later for the IUI. Semen was collected at home each time and then taken to the clinic for washing. I began Prometrium two days after the IUI until 14dpiui, when I went in for a beta test.
Describe your experience with your nurse at Fort Worth Fertility (US Fertility Network clinic). (Assigned nurse: Priscilla)
I’ve primarily worked with Priscilla but have also seen a few other nurses. Each nurse has been patient, warm, and kind. Priscilla is prompt with answering questions and returning phone calls. She works to accommodate my schedule with making appointments. Her directions have always been clear and easy to understand and she has provided opportunities for asking questions.
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
The clinic does an outstanding job and scheduling. I have always had a call returned the same day within a few hours. Every person I’ve spoken with on the phone has been kind and patient. I have never encountered anyone at the clinic who seemed to be in a bad mood. My wait times have consistently been short. The staff is upfront about costs and is willing to answer questions.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
My husband’s semen analysis was approximately $90. Our initial consult was around $300. My HSG has a negotiated rate through insurance and was only around $200. Each IUI cycle costs $975 and includes all monitoring appointments. Semen preparation for IUI is around $150.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 30 - 31
2 IUI
1 IVF
Male Factor
PCOS
Latinx
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Kaufmann] has compassion for his patients as well. He shared that he went through the ivf process himself with his wife so he understands the emotional side of this process as well. Every time I go to the clinic, even just for bloodwork, he is always available and makes a point to say ‘hello’. He does not rush through appointments and makes sure that my questions and concerns are addressed...My first treatment was IUI. I was started on Clomid and monitored with ultrasounds.
Amber was my ivf coordinator and Priscilla was my IUI coordinator [at Fort Worth Fertility] Both are very knowledgeable and made sure my husband and I understood our injection instructions and cycle calendars. They are both available by phone or email...Most monitoring was done with lab work. All labs must be done before 1030 in order to have the results back same day. So all monitoring had to be scheduled before 10:30. It was easy to pick my time slot and they were willing to work with my work schedule.
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr. Kaufmann is very professional and personable at the same time. He is very smart but takes time to explain things to me. He has compassion for his patients as well. He shared that he went through the ivf process himself with his wife so he understands the emotional side of this process as well. Every time I go to the clinic, even just for bloodwork, he is always available and makes a point to say ‘hello’. He does not rush through appointments and makes sure that my questions and concerns are addressed.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Ask questions, because he will answer them. And trust him, because he knows this specialty very well.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr. Kaufmann treated me as a person. He never rushes through appointments and takes the time to get to know my husband and I. He was even available by cell phone on Christmas Eve when I was sick.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
My first treatment was IUI. I was started on Clomid and monitored with ultrasounds. I did not respond to clomid so I was put on Gonal F. My husband has low sperm counts so we tried IUI first but it failed. Dr. Kaufmann gave us the option of referring my husband to a urologist but we opted not to and proceeded with IVF. My first IVF cycle Dr. Kaufmann was concerned that I would develop OHSS so he triggered me with Lupron instead of HCG shot. I did not get OHSS. We froze our embryos and then did a frozen transfer the following cycle. I got pregnant but miscarried because my beta was not increasing. We opted to get pgs testing done with the next frozen transfer but the second transfer failed.
Describe your experience with your nurse at Fort Worth Fertility (US Fertility Network clinic). (Assigned nurse: Amber and Priscilla)
The nursing staff is amazing! Everyone is so friendly and personable. Amber was my ivf coordinator and Priscilla was my IUI coordinator. Both are very knowledgeable and made sure my husband and I understood our injection instructions and cycle calendars. They are both available by phone or email. If you called or emailed they will get back to you same day. They are also very compassionate, especially during the harder times.
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
Strengths: Professional, clean, knowledgeable, easily available by phone, same day lab results, very knowledgeable with current research. Weaknesses: Not all of the nurses know the pricing. There is a financial person there and she is the only one who can answer questions about cost.
Describe your experience with your monitoring appointments at Fort Worth Fertility (US Fertility Network clinic).
Most monitoring was done with lab work. All labs must be done before 1030 in order to have the results back same day. So all monitoring had to be scheduled before 10:30. It was easy to pick my time slot and they were willing to work with my work schedule.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
I would estimate the IUI maybe approximately $2500 and the IVF with two frozen embryo transfers and PGS testing And meds $25000
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility (US Fertility Network clinic).
With my age and health, Dr. Kaufmann gave my husband and I the option and we chose to transfer two. He did educate us on the risks and statistics of multiples.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
0
NPS
0
Age 27
3 Fertility Medications
Unexplained
Income $100K - $199K
Operations
2nd of 3 Docs
IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Kaufmann like to do the “Stairstep” method where he would start at a low dose of Femara and then if the results of the scans weren’t where he wanted he upped the Femara dose and added Clomid as well and after that round if he didn’t like the scan he would increase the dose even more... all within one cycle...was very hard to get a hold of, and I only saw him at my consulation appointment. We sat in his office and he wrote down my history. During that time I felt like he was annoyed and just trying to rush though the appointment. I was not impressed by his bedside manner in the least.
Fort Worth Fertility does not know how to treat as many patients as they take on. Their nurse is very unprofessional and hard to talk to, and through the whole thing I saw Dr Kaufman one time for the consultation. Even then, he acted like I was dumb for asking the questions that I did and that he didn’t have the time to discuss and talk to me about a treatment plan...Priscilla [nurse] was very hard to get a hold of, every call just went straight to voicemail and it would sometimes be days before she would return your call. She forgot to send in my prescription twice, and every time I did talk to her she would rush through the phone call and I wouldn’t even get the chance to ask questions or think about what she was saying.
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr Kaufmann was very hard to get a hold of, and I only saw him at my consulation appointment. We sat in his office and he wrote down my history. During that time I felt like he was annoyed and just trying to rush though the appointment. I was not impressed by his bedside manner in the least.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Be prepared to be treated like a number.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Fort Worth Fertility does not know how to treat as many patients as they take on. Their nurse is very unprofessional and hard to talk to, and through the whole thing I saw Dr Kaufman one time for the consultation. Even then, he acted like I was dumb for asking the questions that I did and that he didn’t have the time to discuss and talk to me about a treatment plan.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
Dr Kaufmann like to do the “Stairstep” method where he would start at a low dose of Femara and then if the results of the scans weren’t where he wanted he upped the Femara dose and added Clomid as well and after that round if he didn’t like the scan he would increase the dose even more... all within one cycle.
Describe your experience with your nurse at Fort Worth Fertility (US Fertility Network clinic). (Assigned nurse: Priscilla)
Priscilla was very hard to get a hold of, every call just went straight to voicemail and it would sometimes be days before she would return your call. She forgot to send in my prescription twice, and every time I did talk to her she would rush through the phone call and I wouldn’t even get the chance to ask questions or think about what she was saying.
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
Strengths- they allowed me to do my treatment and scans from another office so I didn’t have to travel multiple times a week. Weaknesses- bedside manner, communications, compassion, organization, time management
What specific things went wrong at Fort Worth Fertility (US Fertility Network clinic)?
  • Failed to call in prescriptions to pharmacy
  • Failed to send your chart to another clinic
  • Canceled a cycle due to clinic error
0
Doctor
Robert Kaufmann
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
2 of 5
0
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
2016 - 2019, Successful
NPS
10
NPS
10
Age 23 - 26
2 IUI
Anovulation
Endometriosis
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Kaufmann is frank which we like. He is straight forward with us and tells us everything we want to know. He goes over the treatment step by step...First [protocol] was just famara to see how I reacted...It was not strong enough and he recommended taking a strong path with injectables and clomid...Does his own sonos for egg count and lining checks. He is wholly involved in every single patient.
The nursing staff[of Fort Worth Fertility] was not very involved in my treatment as Dr Kaufmann was my primary. But they did explain my medications and trained me how to take the injectables very well...the costs were fair $950 for an IUI without medicine. This comes unlimited sonos. $100 for sperm wash. $350 for initial consult which also included sono to check uterine lining...The wait time for your appointment can be a little longer but Dr Kaufmann truly takes his time with his patients
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr Kaufmann is frank which we like. He is straight forward with us and tells us everything we want to know. He goes over the treatment step by step. Does his own sonos for egg count and lining checks. He is wholly involved in every single patient.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
He is frank with his patients. He does not like to sugar coat things. Expect to be told the truth as it is, but also know that he will be honest with how he feels treatment will go. He knows that infertility is like as he and his wife went through this process.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
He treated me like a human. Even though it had been years between treatment he remembered our twin loss. Remembered my husbands sperm count, and asked questions about our daughter he helped us conceive. He actually cares about his patients. Not just getting them pregnant but about their well being, achieving their dreams, and allowing them to bring home a healthy and happy baby.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
First was just famara to see how I reacted as I did not like how clomid made me feel. It was not strong enough and he recommended taking a strong path with injectables and clomid. Which worked best for me. We did not know why or how I was ovulating but he knew he could help me get to where I wanted to be.
Describe your experience with the nursing staff at Fort Worth Fertility (US Fertility Network clinic).
The nursing staff was not very involved in my treatment as Dr Kaufmann was my primary. But they did explain my medications and trained me how to take the injectables very very well. They also answered any questions about my schedule thoroughly.
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
The clinic is small but runs smoothly. The wait time for your appointment can be a little longer but Dr Kaufmann truly takes his time with his patients. He doesn't rush through. I do like there were not many people in the waiting room when I've went and I think that was great on scheduling.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
I think the costs were fair $950 for an IUI without medicine. This comes unlimited sonos. $100 for sperm wash. $350 for initial consult which also included sono to check uterine lining. Blood work done same day as consult. Results back by the next day. $300 for tube check with dye. Both the consult and the dye test were able to be billed to my insurance and I paid less than $200 for both.
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility (US Fertility Network clinic).
N/A
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2011 - 2019, Unknown Success
NPS
10
NPS
10
Age 35 - 43
3 IUI
6 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
Accountant
1st of 3 Docs
4 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Kaufmann is warm and understanding. When I transferred records to his clinic from a prior clinic, he saw that I had a failed pregnancy recently at the prior clinic, and he called me up in the evening to tell me how sorry he was that had happened.... I also saw Dr Kaufmann before I had a partner, and he was also great to me as a single woman. I feel like he is always considering my individual circumstances rather than trying to treat all patients alike.
In my experience, even when Dr Kaufmann is working with another doctor, he always stays personally involved with his patients. My experience with Fort Worth Fertility is heads and tails better than the other local clinic I visited.... Amber and Ashley are great. Amber has recently relocated, and we feel that her departure will be a great loss for Dr Kaufmann.
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
I always get the sense that Dr Kaufmann truly wanted my partner and I to succeed, and he really cares for the patient's emotional state of mind. I also saw Dr Kaufmann before I had a partner, and he was also great to me as a single woman. I feel like he is always considering my individual circumstances rather than trying to treat all patients alike. He is far better than the doctor at the prior fertility clinic I went to. Dr Kaufmann was also a doctor to a friend of mine, and he told her that based on what he was seeing with her embryo growth after the egg retrieval, he felt she was unlikely to succeed with further treatment. So I'm confident he is also honest and professional enough to have the difficult conversations with patients when warranted, rather than just continuing to take their money.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
I would advise another patient that she is in good hands, and to expect that he is warm and outgoing.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr Kaufmann is warm and understanding. When I transferred records to his clinic from a prior clinic, he saw that I had a failed pregnancy recently at the prior clinic, and he called me up in the evening to tell me how sorry he was that had happened.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
multiple IUIs with donor sperm several years ago, six IVF cycles in the past year with my partner's sperm where last 4 were on Cornell protocol, got 2 embryos each in 1st two IVF cycles and 3-5 each on the Cornell protocol IVF cycles, which I felt is very good for a 42yo woman with low ovarian reserve. We fresh transferred 2 on one cycle, but froze the rest because Dr Kaufmann felt he could get my uterine lining thicker/better on a frozen transfer later. The primary reason we kept doing cycles was to build up a reserve of embryos because my partner wants us to have as near to possible of a sure thing, and I'm old enough that my ob/gyn partner expects I might have difficulty producing eggs later.
Describe your experience with your nurse at Fort Worth Fertility (US Fertility Network clinic). (Assigned nurse: Amber)
Amber and Ashley are great. Amber has recently relocated, and we feel that her departure will be a great loss for Dr Kaufmann.
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
In my experience, even when Dr Kaufmann is working with another doctor, he always stays personally involved with his patients. My experience with Fort Worth Fertility is heads and tails better than the other local clinic I visited.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
2 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 25
Anovulation
Male Factor
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I transfered to Dr. Kaufmann after three failed embryo transfers with another clinic. Instead of just jumping into another transfer like my other clinic wanted to do, he wanted to run tests to find out what was wrong and why the transfers were unsuccessful. He found out that we were transferring a day too early, and he also found that I had an infection within my uterus.
The clinic [Fort Worth Fertility] is very clean and organized. The wait is not long at all. Everyone is so nice and welcoming. Everyone treats you like you are the only patient there, and that is such an important quality to me. ... Ashley was very easy to get ahold of and would get back to you within a couple of hours instead of having to wait days for an answer. She was very sweet and polite and just so encouraging. When I emailed her that we were cancelling our embryo transfer because we had received a sweet baby girl through adoption, she was so understanding. She was so happy for us. That meant a lot to me.
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr. Kaufmann makes the difficult time of infertility a little easier. I feel it truly is a joy to go see him. He always makes me laugh and is always cracking jokes. He is very personable and relatable. He wants a baby for us just as much as we do.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
GO SEE HIM! Don't mess around with other doctors, you have to go see him. I would recommend him a million times over.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr. Kaufmann is an amazing doctor. From the first minute you meet him, you just fall in love with him. He cares about your situation and makes you feel like you are the only patient in his clinic at the time.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
I transfered to Dr. Kaufmann after three failed embryo transfers with another clinic. Instead of just jumping into another transfer like my other clinic wanted to do, he wanted to run tests to find out what was wrong and why the transfers were unsuccessful. He found out that we were transferring a day too early, and he also found that I had an infection within my uterus. I didn't end up getting to do an embryo transfer with him because we got a baby girl through adoption. We put the fertility treatments on the back burner for the minute but we will be going back within the next year or two! Can't wait!!
Describe your experience with your nurse at Fort Worth Fertility (US Fertility Network clinic). (Assigned nurse: Ashley)
They were all amazing. Ashley was very easy to get ahold of and would get back to you within a couple of hours instead of having to wait days for an answer. She was very sweet and polite and just so encouraging. When I emailed her that we were cancelling our embryo transfer because we had received a sweet baby girl through adoption, she was so understanding. She was so happy for us. That meant a lot to me.
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
The clinic is very clean and organized. The wait is not long at all. Everyone is so nice and welcoming. Everyone treats you like you are the only patient there, and that is such an important quality to me.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
I did not go through with an embryo transfer so I am unsure how much that cost would have been. My insurance did not cover any of the fertility treatments. I know for a sonogram and a cervical biopsy it was around $300.
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility (US Fertility Network clinic).
I never got to the point of doing an embryo transfer with him. However, I know that he would have gone over the risks and benefits of each. I believe it is based on a case by case basis.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
8
NPS
5
Age 30 - 31
4 IUI
1 IVF
Tubal Blockage
European
Income $100K - $199K
Only Doc Seen
Neutral
Doesn't Recommend
Unsuccessful
He [Dr. Robert Kaufmann] goes out of his way to make you laugh and to lighten the mood. When cycles fail he makes sure to call you that night, which is exceptionally amazing! The only thing is that he has too many patients. He’s super busy all the time.... He had too many patients for one Doctor. Always felt like I couldn’t ask the questions I wanted because they were always in a hurry.... Be your own advocate. Before you start IVF get the tests needed to make sure nothing else is wrong with you before paying $25k. Do the research, get your blood tested, go to your obgyn make sure you don’t have something else that could be wrong before starting.
Two of the IUI’s transfers were missed due to ovulating over the weekend. Because they [Fort Worth Fertility] don’t monitor iui patients over the weekend. That cost us about $5k this happened twice. When doing IVF they didn’t tell us that we needed to send in written consent on how many embryos we wanted sent to the lab. On day 5 we had one embryo and they tried to send it for PGS testing for $5k. Then told us it was our fault bc we didn’t send in a written statement on how many embryos we wanted sent or not sent to PGS testing. Would’ve been glad to send that letter if they had gone over that process with us. Thank god day 7 we got 3 more embryos and ended up with 4 to send for PGS testing.
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
He goes out of his way to make you laugh and to lighten the mood. When cycles fail he makes sure to call you that night, which is exceptionally amazing! The only thing is that he has too many patients. He’s super busy all the time.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Be your own advocate.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
He had too many patients for one Doctor. Always felt like I couldn’t ask the questions I wanted because they were always in a hurry.
Describe your experience with your nurse at Fort Worth Fertility (US Fertility Network clinic). (Assigned nurse: Victoria )
She was really good but she already left the clinic. She had only been there a year. They have major turnover at this clinic and if you’ve gone through IVF and a miscarriage with a nurse you don’t want to go through it with a different nurse. Especially one that just started...
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
Be your own advocate. Before you start IVF get the tests needed to make sure nothing else is wrong with you before paying $25k. Do the research, get your blood tested, go to your obgyn make sure you don’t have something else that could be wrong before starting.
Describe your experience with your monitoring appointments at Fort Worth Fertility (US Fertility Network clinic).
Definitely like a cattle call with a ton of people in the waiting room. Didn’t like it at all.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
We spent about $10k for 4 IUI’s And $25k for IVF with PGS testing And $3K for a D&C with twins
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility (US Fertility Network clinic).
We transferred two
What specific things went wrong at Fort Worth Fertility (US Fertility Network clinic)?
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Fort Worth Fertility (US Fertility Network clinic).
Two of the IUI’s transfers were missed due to ovulating over the weekend. Because they don’t monitor iui patients over the weekend. That cost us about $5k this happened twice. When doing IVF they didn’t tell us that we needed to send in written consent on how many embryos we wanted sent to the lab. On day 5 we had one embryo and they tried to send it for PGS testing for $5k. Then told us it was our fault bc we didn’t send in a written statement on how many embryos we wanted sent or not sent to PGS testing. Would’ve been glad to send that letter if they had gone over that process with us. Thank god day 7 we got 3 more embryos and ended up with 4 to send for PGS testing.
8
Doctor
Robert Kaufmann
NPS
Humanity
2 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
5
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
9
NPS
9
Age 34 - 35
1 IUI
Anovulation
Tubal Blockage
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
I am so thankful for Dr. Kaufmann and the process that we have been going through with him. He is kind and compassionate always making you and your situation important. You are never short a laugh when you see or talk to him. I like that he tells you like it is but does it in a way that makes the good and bad news easy to take.... Each cycle has been a little different because I didn't always have a successful reactions with the medications. My first cycle I did fermara with gonal-f and never showed much growth with my follicles. My second cycle I did clomid (3 rounds in a row) and had growth but never reached where they needed to be.
It [Forth Worth Fertility] is very clean and has a nice atmosphere. I have had to wait a little bit for a couple of appointments but I also now they take their time with their patients and I appreciate that. Everyone is very respectful and friendly.... For each cycle we spent about $3,000...we had 4 of them...and plan on spending between $15,000-$20,000 during this IVF cycle.... they do a really good job at calling me back and making sure that whatever steps I need to do next are in line as far as meds and appointments go.
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
I am so thankful for Dr. Kaufmann and the process that we have been going through with him. He is kind and compassionate always making you and your situation important. You are never short a laugh when you see or talk to him. I like that he tells you like it is but does it in a way that makes the good and bad news easy to take. This isn't an easy process to go through so having a doctor who cares about their patients and is very knowledgeable on all aspects is definitely a plus...we scored that with Dr. Kaufmann.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Just always be prepared with questions and some knowledge of the process you may be going through...I always make a list because without fail if I don't I forget what I am going to ask him.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr. Kaufmann goes out of his way to make you feel comfortable and to make sure all your questions are answered all while making you laugh. He cares about his patients and frequently calls to check up on you even after business hours. He remember who I am and my husband and is always asking about our lives...not just the infertility part.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
Each cycle has been a little different because I didn't always have a successful reactions with the medications. My first cycle I did fermara with gonal-f and never showed much growth with my follicles. My second cycle I did clomid (3 rounds in a row) and had growth but never reached where they needed to be. Took a round of birth control to reset my system. 3rd round went back to fermara with the gonal-f (up my dosages of gonal-f for this round) had great follicles and then did trigger shot and a failed IUI. Decided that my tubes were the biggest issue and that IVF would be a better fit. He said that we we could do another IUI but our percentage of getting pregnant were very low. We opted to take little break and are now doing our IVF cycle.
Describe your experience with your nurse at Fort Worth Fertility (US Fertility Network clinic). (Assigned nurse: Barbara and Victoria )
I live in Midland so most of the monitoring I have done is with my clinic here and then I speak with the nurses in Fort Worth over the phone. It makes it a little more difficult but they do a really good job at calling me back and making sure that whatever steps I need to do next are in line as far as meds and appointments go.
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
Like I said...I live in Midland and they do such a great job accommodating me. When I need to be in Forth Worth they always make sure I have an appointment and take care of me when I am there. It is very clean and has a nice atmosphere. I have had to wait a little bit for a couple of appointments but I also now they take their time with their patients and I appreciate that. Everyone is very respectful and friendly.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
For each cycle we spent about $3,000...we had 4 of them...and plan on spending between $15,000-$20,000 during this IVF cycle.
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility (US Fertility Network clinic).
We are just now in the beginning phases of our IVF cycle.
What specific things went wrong at Fort Worth Fertility (US Fertility Network clinic)?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Fort Worth Fertility (US Fertility Network clinic).
My progesterone prescription for after my IUI wasn't received at the pharmacy and when I called after hours Dr. Kaufmann called me back personally and sent in the prescription that I needed that day. Things do happen and I understand that but it was nice that he went out of his way to make sure I had what I needed.
9
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
9
Age 26 - 27
1 IVF
Endometriosis
European
Latinx
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Kaufmann has an excellent way of helping each patient work toward their goal of starting a family. I always felt that Dr. Kaufmann cared about my husband and me, and we were never just "a number". When I received a negative pregnancy test, he called me at 9 pm to say he was so sorry for the news and that he would do everything possible to help us have a baby. Although I am not pregnant yet, I trust Dr. Kaufmann and his staff.
Nicole [a nurse at Fort Worth Fertility] was great and compassionate! She was very helpful and answered all of my questions sufficiently.... Initially, Dr. Kaufmann was worried that I may have diminished ovarian reserve, so he wanted to be more aggressive with the medications. I started stimulation taking 150 IU Menopur and 300 IU Follistim. After my first lab and ultrasound, Dr. K lowered the dosage of my follistim, as I was responding well to the medications. He continued to lower it to decrease my chances of OHSS. Additionally, he changed my trigger shot from Pregnyl to Lupron, due to overstimulation.
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr. Kaufmann has great bedside manner, and I have no doubt that he truly cares about his patients. Before coming to Dr. Kaufmann, I was seeing my OBGYN for fertility treatments, and I only actually saw my doctor at 1 visit out of 8. Dr. Kaufmann was not like this at all, and we saw him at every appointment. We didn't feel rushed to get in and get out, as Dr. Kaufmann took the time to answer all of our questions (which was many!) Dr. Kaufmann speaks from experience, as he and his wife also experienced infertility and has a great way of explaining each step of the process. My husband and I both think the world of him.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
It does feel very overwhelming at the first consultation. You are moved to a few different rooms to discuss different options, financing, and also for the exam. However, I felt that each person that I came into contact with at the clinic was friendly and helpful. I would recommend to give yourself plenty of time to attend the first few appointments and make sure to ask questions.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr. Kaufmann has an excellent way of helping each patient work toward their goal of starting a family. I always felt that Dr. Kaufmann cared about my husband and me, and we were never just "a number". When I received a negative pregnancy test, he called me at 9 pm to say he was so sorry for the news and that he would do everything possible to help us have a baby. Although I am not pregnant yet, I trust Dr. Kaufmann and his staff.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
Initially, Dr. Kaufmann was worried that I may have diminished ovarian reserve, so he wanted to be more aggressive with the medications. I started stimulation taking 150 IU Menopur and 300 IU Follistim. After my first lab and ultrasound, Dr. K lowered the dosage of my follistim, as I was responding well to the medications. He continued to lower it to decrease my chances of OHSS. Additionally, he changed my trigger shot from Pregnyl to Lupron, due to overstimulation.
Describe your experience with your nurse at Fort Worth Fertility (US Fertility Network clinic). (Assigned nurse: Nicole)
Nicole was great and compassionate! She was very helpful and answered all of my questions sufficiently.
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
Dr. Kaufmann and staff are helpful and compassionate. They walk you through and explain each step of the process. Dr. Kaufmann has great bedside manner and his nurses are very considerate of your time.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
it was around $9700 for and IVF cycle without medication.
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility (US Fertility Network clinic).
I felt adequately informed regarding the number of embryos to transfer and the risks.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
8
NPS
9
Age 32
2 IUI
Unexplained
Black or African-American
Income $100K - $199K
1st of 2 Docs
4 IUI With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
Dr. Kauffman was great for the most part. The only discouraging experience I had was when I asked him about the timing of my IUI since is didn't appear to be consistent with my BBT. I had no idea if charting was unreliable during medicated cycles and after the HCG injection. Maybe I was sensitive at the time, but his response made me feel embarrassed for even asking. Perhaps he took my curiosity is me questioning his knowledge/expertise.
The office [Fort Worth Fertility] doesn't confirm ovulation via ultrasound. They just use the HCG injection to time IUI. Not saying that doesn't work, because mine was timed well, just know that you won't have ultrasounds on IUI day or to confirm ovulation...The IUI is timed within 36 hours of the injection. The office is not open on weekends...[The nurses were] Informative. Friendly. Patient and willing to answer my questions...They aren't open on weekends, so everything is timed based on a M-F schedule. Strengths: open early. No long waits. Staff was clear and knowledgeable about insurance and my be responsibility as a patient. Quick lab results.
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr. Kauffman was great for the most part. The only discouraging experience I had was when I asked him about the timing of my IUI since is didn't appear to be consistent with my BBT. I had no idea if charting was unreliable during medicated cycles and after the HCG injection. Maybe I was sensitive at the time, but his response made me feel embarrassed for even asking. Perhaps he took my curiosity is me questioning his knowledge/expertise.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Just be ready to trust the process. The office doesn't confirm ovulation via ultrasound. They just use the HCG injection to time IUI. Not saying that doesn't work, because mine was timed well, just know that you won't have ultrasounds on IUI day or to confirm ovulation.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
The treatments seemed to be pretty routine. I wasn't convinced that they took into account individual differences of clients. My first IUI was timed well though, so that was a positive. I also liked how he calls after results are received.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
Clomid, follicle monitoring until they reached an average of 16mm, then the nurse would advise when to take the HCG injection. The IUI is timed within 36 hours of the injection. The office is not open on weekends.
Describe your experience with the nursing staff at Fort Worth Fertility (US Fertility Network clinic).
Informative. Friendly. Patient and willing to answer my questions.
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
They aren't open on weekends, so everything is timed based on a M-F schedule. Strengths: open early. No long waits. Staff was clear and knowledgeable about insurance and my be responsibility as a patient. Quick lab results.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
Because of my insurance's network, I had to pay oop for my husband's prep for IUI. Everything else was covered.
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility (US Fertility Network clinic).
Not sure. Didn't move forward to IVF.
8
Doctor
Robert Kaufmann
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
9
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2015 - 2018, Unsuccessful
NPS
10
NPS
10
Age 37 - 40
3 IVF
Male Factor
Poor Egg Quality
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Kaufmann always treated me and my husband with compassion every time we saw him. He always took the time to explain our treatment plan and answer any questions we had.... Dr. Kaufmann set my mind at ease and took time to navigate me through this tough process. His bedside manner is wonderful and he is a clinician who stays up to date on recent studies and literature. I always felt that I was in good hands!
The clinic [Fort Worth Fertility] overall seems to run smoothly. My appointments were almost always on time.... My IVF coordinator was very compassionate and rsponsive. If I left her a voicemail or email she would respond quickly. She even called after hours a few times. There were a few occasions when there was miscommunication concerning ordering medications but she quickly corrected the problem and made sure I had everything I needed.
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr. Kaufmann was always upfront and clear about what to expect with each round of IVF, which my husband and I appreciated. I was very nervous about going to an RE at the beginning of our journey because there was so much I didn’t understand. Dr. Kaufmann set my mind at ease and took time to navigate me through this tough process. His bedside manner is wonderful and he is a clinician who stays up to date on recent studies and literature. I always felt that I was in good hands!
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Don’t be afraid to ask questions!
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr. Kaufmann always treated me and my husband with compassion every time we saw him. He always took the time to explain our treatment plan and answer any questions we had. We never felt rushed. What meant the most to me was how he checked in on me after our IVF attempts failed. I felt like he was walking this path with me and my husband which made a difficult journey a little easier. I couldn’t have asked for a better doctor!
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
Esterace Menopur 300 IU in am Follistim 300 IU in pm Ganirelix HCG trigger First round produced 13 eggs, 12 fertilized, 6 embryos at day 5. All 6 had PGD testing. 1 tested normal. The one normal was transferred. Neg beta. Second round produced 12 eggs, 11(?) fertilized, 4 embryos at day 5. All 4 PGD tested. 1 tested normal and was transferred. Neg beta. Third round produced 12 (?)eggs, 11 fertilized, 2 embryos at day 6. Both PGD tested. Both abnormal. No transfer.
Describe your experience with your nurse at Fort Worth Fertility (US Fertility Network clinic).
My IVF coordinator was very compassionate and rsponsive. If I left her a voicemail or email she would respond quickly. She even called after hours a few times. There were a few occasions when there was miscommunication concerning ordering medications but she quickly corrected the problem and made sure I had everything I needed.
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
The clinic overall seems to run smoothly. My appointments were almost always on time. The one time Dr. Kaufmann was running behind, I was called ahead of time so I wouldn’t have to wait in the office waiting room. They were also apologetic for the delay. When I first became a patient in the clinic there were some unhelpful front office staff, but it seems like there is a new crew there now. Everyone I have interacted with this past year have been great.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
Around $20,000
What specific things went wrong at Fort Worth Fertility (US Fertility Network clinic)?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Fort Worth Fertility (US Fertility Network clinic).
There was one occasion where I was told the pharmacy would contact me to get my medications delivered. The pharmacy never called. I contacted the clinic and thy promptly corrected the problem. It seemed it was an issue with the pharmacy, not necessarily the clinic. This did not delay my care in anyway.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 27 - 28
1 IVF
Male Factor
European
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Kaufmann] was very personal and funny and it always felt like we were talking to an old friend...We saw him every visit and he answered any questions we had. He can be blunt sometimes, and I appreciated it but I could see how someone might be offended... I went in for monitoring several days between day 12-16, and he measured the follicles and had me adjust shot amounts. Since I reacted so well to the meds, he changed my trigger shot type and said we would freeze all the embryos that month so I would hopefully not get OHSS.
Front desk ladies [at Fort Worth Fertility] are nice, they seem organized and helpful. I don’t remember anything negative honestly. The atmosphere in the waiting room can be a little sad but it’s because everyone in there wants a baby but they’re at their last resort...4730 to the clinic (appointments, physician and nurses fees, etc) 5060 to the reproductive center (IVF lab fees, embryo work) This was for the original retrieval, I think there was a few thousand more for the frozen transfer.
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Kaufmann was very personable, funny, and optimistic. We saw him every visit and he answered any questions we had. He can be blunt sometimes, and I appreciated it but I could see how someone might be offended.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
He can be very straightforward and blunt, so be aware. But it’s his way to connect with you, so listen and ask questions and trust him (he’s the specialist for a reason).
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
He was very personal and funny and it always felt like we were talking to an old friend.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
Since we had MFI, he did a fairly normal protocol because I had no known issues and ovulated normally. I was on birth control for a few weeks, then after my period I started estrogen, and 2-3 shots on day 9 of my cycle (I’m sorry, I can’t remember specifics). I went in for monitoring several days between day 12-16, and he measured the follicles and had me adjust shot amounts. Since I reacted so well to the meds, he changed my trigger shot type and said we would freeze all the embryos that month so I would hopefully not get OHSS. I triggered with something other than the HCG I had bought (the clinic traded me meds I think), had the retrieval the next day, got 21 eggs and 10 made it to day 5/6. I was definitely bloated so I am glad he decided to freeze all. The next month we did a frozen transfer of 2 embryos (after a few weeks of estrogen pills), and I was on estrogen and progesterone (PIO) until I was 10 weeks pregnant. I have b/g twins now!
Describe your experience with the nursing staff at Fort Worth Fertility (US Fertility Network clinic).
I mainly worked with two nurses, and one of them actually moved (left town) halfway through my cycle. But the other one was very helpful (she had gone through IVF herself with Kaufman) and told me to come whenever I wanted to get an ultrasound.
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
Front desk ladies are nice, they seem organized and helpful. I don’t remember anything negative honestly. The atmosphere in the waiting room can be a little sad but it’s because everyone in there wants a baby but they’re at their last resort.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
4730 to the clinic (appointments, physician and nurses fees, etc) 5060 to the reproductive center (IVF lab fees, embryo work) This was for the original retrieval, I think there was a few thousand more for the frozen transfer.
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility (US Fertility Network clinic).
Kaufman told us to transfer two unless you absolutely do NOT want twins. Ours were untested embryos.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 28
1 IVF
Male Factor
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Ask him [Dr. Kaufmann] the hard questions that no one wants to really know the answer to because he’ll give it to you straight. He doesn’t want patients to waste their time and money if it isn’t going to work for them...We were supposed to transfer on day 5 but my embryos weren’t growing like they should and we waited to transfered 2 embryos on day 6. We had no embryos left to freeze, which we figured out that it’s due to the quality of my husbands sperm.
Ashley [nurse at Fort Worth Fertility] was amazing! She answered all the questions I had when I would forget to ask while at the office. When we had our follow up after our failed cycle, she came in the room and gave us both a hug and wished us the best. Since then I’ve applied for IVF grants and she’s help me out with getting the necessary paperwork completed...Everything is great here. They are well organized and very companionate. The only thing I wish is that children aren’t aloud. It’s heart wrenching for the people like us that haven’t got that miracle yet.
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr. K is amazing! He emphasized with us because of our last experience with the last doctor we used. He told us what the last doctor never did. We felt like he understood our situation because he and his wife went through IVF as well. We lived 3 hours away and he tried to accommodate us as much as he could. When our pregnancy test came back negative, he personally called us,while he was on vacation, to check on us. I’ve also inquired about during a different procedure since our failed pregnancy test and he personally called me and gave me his personal insite on it. We felt like he was honest with us and if we ever can afford another cycle we will go back to him.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Ask him the hard questions that no one wants to really know the answer to because he’ll give it to you straight. He doesn’t want patients to waste their time and money if it isn’t going to work for them.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
I felt like he treated us like a human. He was very companionate and didn’t make us feel like we were another dollar sign to him.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
I don’t remember exactly everything but I know I used Gonal-F, Menopur, ganirelix, HCG trigger, progesterone for 11-12 days. Then retrieved my eggs. We were supposed to transfer on day 5 but my embryos weren’t growing like they should and we waited to transfered 2 embryos on day 6. We had no embryos left to freeze, which we figured out that it’s due to the quality of my husbands sperm. 2 weeks after that I didn’t a blood test and it came back negative.
Describe your experience with your nurse at Fort Worth Fertility (US Fertility Network clinic). (Assigned nurse: Ashley )
Ashley was amazing! She answered all the questions I had when I would forget to ask while at the office. When we had our follow up after our failed cycle, she came in the room and gave us both a hug and wished us the best. Since then I’ve applied for IVF grants and she’s help me out with getting the necessary paperwork completed.
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
Everything is great here. They are well organized and very companionate. The only thing I wish is that children aren’t aloud. It’s heart wrenching for the people like us that haven’t got that miracle yet.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
$9800
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility (US Fertility Network clinic).
He wanted to transfer 2 embryos to increase our chances of getting pregnant.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 33 - 34
1 IUI
Unexplained
European
Income $100K - $199K
Teacher
2nd of 2 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Kaufmann always took time to answer all of my questions. Very witty. He joked often with me and my husband to relieve tension. I will definitely miss him and his staff. Very sensitive to me after I had a chemical pregnancy before I started treatments but after my initial consult... Dr Kaufmann also called around 7pm after hours the day of my first positive hcg to congratulate me, tell me the next steps, and answer questions.
Small clinic [Fort Worth Fertility] . They do see a lot of patients and at times run behind schedule. I like to think it is because they are being thorough with the patient they are seeing at that time. No surprise billing. Lab work done onsite often with same day results. Everyone is super nice...IUI was 975. Medication total was about 500.
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr Kaufmann always took time to answer all of my questions. Very witty. He joked often with me and my husband to relieve tension. I will definitely miss him and his staff. Very sensitive to me after I had a chemical pregnancy before I started treatments but after my initial consult.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Have a list of questions when you go to see him so that everything gets covered.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Nurses and Dr Kaufmann referred to me by name. Asked about my family. Remembered personal details.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
I had a baseline ultrasound on day 3. Took 100mg Clomid days 3-7, 25mg of gonal f days 5-9. Had an ultrasound and blood work day 10. IUI day 13. 200mg prometrium from day 15 to 10 weeks of pregnancy. Blood work (beta hcg) day 27, repeat for beta 29, repeat beta 1 week. Ultrasound after 2 weeks ( almost 8 weeks) ultrasound at 10 weeks and released to my obgyn. Ob was kept informed after the first positive hcg. Nurse called with all blood work. Dr Kaufmann also called around 7pm after hours the day of my first positive hcg to congratulate me, tell me the next steps, and answer questions.
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
Small clinic. They do see a lot of patients and at times run behind schedule. I like to think it is because they are being thorough with the patient they are seeing at that time. No surprise billing. Lab work done onsite often with same day results. Everyone is super nice.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
IUI was 975. Medication total was about 500. (Clomid, hcg trigger shot, progesterone, gonal f)(gonal f and hcg were called in to a mail order pharmacy and overnighted for Saturday delivery, much cheaper than trying to purchase locally.) Bloodwork done in office around 15 each time. Ultrasounds were about 125. Initial consult was 125.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
10
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2017, Successful
NPS
10
NPS
10
Age 25
2 IUI
Unexplained
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Robert Kaufmann] then met with us both and gave us the diagnosis of unexplained infertility. He said our best option would be IUI and after 3 rounds if that didn’t work we would look at more options...He was extremely caring, funny, informative, and real down to earth. He always made my husband and I feel comfortable and confident! He’s a real stand up guy with good jokes. He and his wife actually had to IVF to conceive so he truly knows first hand the struggle that comes along with infertility.
They [staff at Fort Worth Fertility] always spoke to me by my name, complimented us, were extremely enthusiastic, said time and time again that we WILL have a baby, and made us feel so welcomed and remembered!...They [the nurses] were all kind and very accommodating!...For consultation with sonogram was around $300. HSG was $400. IUI $1200. Medications $100. Blood work $300. Sonograms $150.
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
He was extremely caring, funny, informative, and real down to earth. He always made my husband and I feel comfortable and confident! He’s a real stand up guy with good jokes. He and his wife actually had to IVF to conceive so he truly knows first hand the struggle that comes along with infertility.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Go now. Don’t wait or hesitate! It was worth every penny!
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
They always spoke to me by my name, complimented us, were extremely enthusiastic, said time and time again that we WILL have a baby, and made us feel so welcomed and remembered!
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
We started with a diagnostic ultrasound. Once everything was clear my husband then did a SA and was determined he’s actually above average. I then went in for an HSG which was normal as well. He then met with us both and gave us the diagnosis of unexplained infertility. He said our best option would be IUI and after 3 rounds if that didn’t work we would look at more options. For the IUI I was give medication to help me ovulate then we called in for a sonogram and was told when to do my trigger shot. The trigger shot was done the night before my first IUI and then my husband went in two hours pre IUI to leave his sample. They then did a sperm wash and the IUI was done with a good count of healthy sperm. Then we were on the two week wait and went in for blood work which came back negative and I started my mental cycle the next day. My second IUI was the same except my trigger shot was two days before the procedure and when I went in for blood work 2 weeks post IUI it was positive. They repeated it 72 hours later and then again 72 hours after that. After the last blood draw we scheduled an ultrasound and I was 7 weeks and 1 day along with one healthy little baby. He then released me to go to my OB/GYN since I lived 2 hours away. Usually he sees you until your second trimester.
Describe your experience with the nursing staff at Fort Worth Fertility (US Fertility Network clinic).
They were all kind and very accommodating!
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
Overall it is a perfect clinic with well rounded staff and doctor. The only downfall is the price but you can’t really put a price on a dream of a family so it was worth every penny. For being a large clinic they are easy to get into and wait times are fairly short.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
For consultation with sonogram was around $300. HSG was $400. IUI $1200. Medications $100. Blood work $300. Sonograms $150.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
7
NPS
7
Age 29 - 30
Unexplained
European
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
3 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Kaufmann is an extremely nice doctor and has excellent bedside manner. However, we tried 3 IUI's and then he recommended IVF. I have several large fibroids and I kept asking him if we needed to take care of them and he just kept saying that he didn't think they were affecting anything. I wanted to get a second opinion because I just felt like the fibroids were causing my infertility. I saw a different RE and it was decided in the first appointment that the fibroids could absolutely be affecting my fertility and taking all the blood supply from my uterus.
The clinic [Fort Worth Fertility] is very nice and clean. You are in and out super quick if you are just there for lab work.... The nursing staff was not the most friendly group and I had a different nurse several times.... Approximately $1200 per IUI, not including the medications or trigger shots.... I have several large fibroids and I kept asking him if we needed to take care of them and he just kept saying that he didn't think they were affecting anything. I wanted to get a second opinion because I just felt like the fibroids were causing my infertility. I saw a different RE and it was decided in the first appointment that the fibroids could absolutely be affecting my fertility and taking all the blood supply from my uterus.
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Dr. Kaufmann is an extremely nice doctor and has excellent bedside manner. However, we tried 3 IUI's and then he recommended IVF. I have several large fibroids and I kept asking him if we needed to take care of them and he just kept saying that he didn't think they were affecting anything. I wanted to get a second opinion because I just felt like the fibroids were causing my infertility. I saw a different RE and it was decided in the first appointment that the fibroids could absolutely be affecting my fertility and taking all the blood supply from my uterus. I had a mini-laparotomy last week and will be resuming the TTC journey in about a month! So overall, he is nice, I'm just not sure he considers all options before recommending IVF.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
Be your own advocate. Ask questions and do your own research!
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
The staff was generally very personable, however there were times that I felt super rushed during my visits. There was also an instance in which Dr. Kaufmann instructed me to do timed intercourse when we had already decided to do IUI that cycle. I'm not sure if he got me mixed up with another patient or if he just forgot what our plan was.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
I did 3 IUI's. All with clomid, trigger shot about 2 days before the insemination.
Describe your experience with the nursing staff at Fort Worth Fertility (US Fertility Network clinic).
The nursing staff was not the most friendly group and I had a different nurse several times.
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
The clinic is very nice and clean. You are in and out super quick if you are just there for lab work.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
Approximately $1200 per IUI, not including the medications or trigger shots.
7
Doctor
Robert Kaufmann
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
7
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Consult
NPS
3
NPS
3
Age 27
Unexplained
European
Income $50K - $99K
Nurse or HC Services
1st of 4 Docs
8 IUI With Other Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr.Kaufman talked highly about himself in the consult in a way that kind of seemed staged and not genuine. This was our second specialist and were hoping for a doctor with a warm bedside manor and that wanted to dig deep to see what issues were...We sat in the waiting for over an hour past our appointment. When we finally met with him I felt that he used the same speech with all his patients. It was not very personal and the environment did not seems warm and welcoming. He bragged how great of a doctor he was rather than letting us talk.
Clinic [Fort Worth Fertility] was very small, clean and overall okay. No dislikes in the clinic as a whole. For us I felt the it was over priced and charging $800 for outside monitoring was crazy. Dr.Kaufman did not want to do any test to see what was causing the infertility. We had already done at least 5 IUI's and felt like in hour journey we needed more testing. Dr.Kaufman talked highly about himself in the consult in a way that kind of seemed staged and not genuine. This was our second specialist and were hoping for a doctor with a warm bedside manor and that wanted to dig deep to see what issues were.
How was your experience with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
We only went for a consult after a friend has a recommended him. We were not impressed with the initial consult. Dr.Kaufman and his nurses bragged how good he was and it felt a little played up for show. He didn't want research and test to see what was causing my infertility but rather start very over priced IUI. We ended up not perusing treatment due to the cost. They wanted to charge $800 just for having my Ob/Gyn do the follicle scans in my home town. My overall thought of him as a doctor was just average.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
If you are looking for a doctor with a warm bedside manor than please choose another doctor.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic)?
We sat in the waiting for over an hour past our appointment. When we finally met with him I felt that he used the same speech with all his patients. It was not very personal and the environment did not seems warm and welcoming. He bragged how great of a doctor he was rather than letting us talk.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility (US Fertility Network clinic) and their degree of success.
It has been several years ago when we say Dr.Kaufman. He wanted to do Follistem with Clomid and IUI with positive ovulation predictor kit.
Describe your experience with the nursing staff at Fort Worth Fertility (US Fertility Network clinic).
We only had one or two interactions with the nurse and from what I remember she was nice and helpful.
Describe your experience with Fort Worth Fertility (US Fertility Network clinic).
Clinic was very small, clean and overall okay. No dislikes in the clinic as a whole. For us I felt the it was over priced and charging $800 for outside monitoring was crazy. Dr.Kaufman did not want to do any test to see what was causing the infertility. We had already done at least 5 IUI's and felt like in hour journey we needed more testing. Dr.Kaufman talked highly about himself in the consult in a way that kind of seemed staged and not genuine. This was our second specialist and were hoping for a doctor with a warm bedside manor and that wanted to dig deep to see what issues were.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility (US Fertility Network clinic).
I'm not %100 on the cost so I don't want to lead anyone wrong. It was much more expensive than our last clinic.
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility (US Fertility Network clinic).
none
3
Doctor
Robert Kaufmann
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
1 of 5
3
Clinic
Fort Worth Fertility (US Fertility Network clinic)
Fort Worth
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5

Learn from top medical experts

Explore All Courses