Paul Clisham

It’s extremely cold in the clinic. Bring a sweater, socks…etc to stay warm while in the waiting room and during your procedure. Parking is often difficult and the lot is often full. Arrive early for your appointment.

Always disorganized. Never answers the phone. Calls back and leaves messages that are not in align with the plan. Does not communicate with doctor about plan. Rude to me in the clinic. On multiple occasions accused me of doing something wrong in the planning or not being "available enough" to schedule things. Told me I had to get a Lupron shot because she mixed it up already, when I wanted to speak to the doctor first about the timing of the injection since it lasted 1 month. Told me I needed to send in screen shots of my conversation with the doctor so they can had the plans on record. Isn't that what the office is for? For nurses and doctors to communicate about the plans?

In our experience, there was very little available on the internet (patient portals were not updates, so we always spoke to a nurse or doctor about results). Wait times can be long but the lobby is comfortable and it is usually very calm and quiet. Only very rarely have children been present in the waiting room.

The Fertility Clinic at University Medical Center is full of students, and they are learning from Dr. Clisham, so don't expect that they are sure of what they will say. Dr. Clisham is the head of the department, so he is always busy and if you need something you will see one of his students. The strengths are: good equipment, organization. Weaknesses: They only work one day a week, which is Thursday. You can't go any day. And because of that, if you ask for an appointment, you will get it in months.

The clinic was able to get me seen by a doctor very quickly. Everyone is kind and friendly and helpful. Appointments are always available and the staff will accommodate you whenever you need. Judy at the front desk if the most kind and helpful person! I have read horror stories online of women who have had to miss cycle opportunities because their clinic was booked or would not open--I have NEVER experienced this with the Fertility Institute of New Orleans, holidays included! There have only been a small amount of times that I would've liked to have had a situation handled better. There have been two occasions where I thought my appointment would include seeing my doctor, when it was actually just for blood work and the doctor wasn't there (the only reason I had concern was because I am an over thinker and constantly have a list of questions to ask at my next appointment-- I was by no means denied access to my doctor in any way, I just was not informed that I was only there for a test, rather than an actual doctor visit). My only other VERY small issue is that one time I was having an ultrasound and I could hear someone in the room next to me (their door was open) being told that their gestational sac looked great, and these were words I never got to here (due to miscarriage). I would prefer that a place that is full of emotional situations to be a bit more sensitive to the patients' feelings, but it was not a huge issue at all. It never compromised the care I received or the kindness that was shown to me.

The clinic is extremely well run. They were always able to get me appointments with the doctor that worked for my schedule. Any time I had to leave a message for the nurse's desk, I received a call back within an hour.

I have never waited very long in the waiting room. I feel like they are organized and helpful. My only compliant is maybe the billing because my insurance covers infertility some times I see things that were billed that I am not sure about and its not easy to talk to the billing dept at this clinic. But they are always corrected after speaking to someone

The clinic is very clean, comfortable and easily accessible. The staff is very friendly and courteous. Everyone at the Fertility Institute was always supportive through each step in our fertility journey.

Strengths are they can accommodate most times for labs and ultrasounds. Weakness is new age technology and studies. They need to be researching what other clinics are doing. Invocell is new and promising and so is endometrial scratching. They are doing either. And I feel like they overcharge for a non iui non injections cycle.

I just think in any situation like this, you need to advocate for yourself. I don’t think it’s a clinic fault. The staff tries to explain things the best they know how but if you don’t ask specifics, they may just think you already know. Luckily the give tons of paperwork explaining everything which is nice to have to look over down the road.

They have numerous specialists but the wait time is long. I am never there less than an hour even for an ultrasound or blood work. They were a little unorganized, I went for blood work one day and they stated I needed two tests and the order only said one. My house stand went for blood work and we were there over an hour. You cannot start until the genetic screen is done and it’s not always covered under insurance and it’s quite expensive.

The clinic was great. No complaints. He has moved to a new clinic now, though, and is no longer at Audubon Fertility.

As a new patient you shall know that the waiting minimal in the waiting room. Also it is located in a very comfortable location, easy to get to and close parking spaces. Also, all exams are done right there at the office unless it’s an HSG.

They are very organized and every time you send them a message, they reply within 10-15min The location is central The doctor that did my IUI was there that Friday, and was very helpful and made me feel comfortable Nurses are so nice and helpful The billing person is also helping with all those codes

Cleanliness was great and the staff was great,I was not aware of my problem of not being able to conceive until I became a patient and I am now fully aware of what is going on with my body ,I suffer with painful periods and I am a very hairy person,now I know that I suffer with a hormonal disease