I had a pretty negative experience with Dr. Pfeifer and her office through two consultations and ultrasound exam...I told her that I’m single and may consider conceiving a baby using sperm donor...It is very strange for a doctor to advise prioritizing physical appearance over other more important issues (e.g. screening for genetic disease) when it comes to choosing sperm donor...Dr. Pfeifer and her office don't seem to be able to provide a minimum level of professionalism, respect and care to their patients...
the nurse of her office [Weill Cornell Medical College] had extremely unfriendly attitude...when a patient feels awkward that someone other than the doctor is standing in front of their spread legs, I don't think the nurse should give an attitude...Communication and billing I was sent to Dr. Pfeifer’s assistant after the ultrasound to discuss logistics. It’s the same person who helped making the appointment. She is friendly and explained to me the cost and that even though I did two cycles elsewhere before, I still need to attend the teaching classes before starting a new cycle with Dr. Pfeifer, which I understand. The costs are slightly higher than the other clinic I went to, but acceptable given the overall better facilities of Weill Cornell...
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
I had a pretty negative experience with Dr. Pfeifer and her office through two consultations and ultrasound exam. I did not go through the egg retrieval with her and will probably choose other doctors.
TLDR: Dr. Pfeifer made some quite condescending and potentially racist comment during our first consultation. During the second in-person consultation and ultrasound, the nurse of her office had extremely unfriendly attitude.
Background:
I’m in my mid 30s and started exploring egg preservations earlier this year. I completed two cycles with another fertility clinic. One of the two cycles did not yield a good number of eggs, but I understand the volatility is hard to predict and manage. The reason I went to Weill Cornell and Dr. Pfeifer is that I would like to try IVF with sperm donor in a few years, so I thought a more established hospital is worth exploring.
I made the appointment with Dr. Pfeifer through her office. It was about a month and half wait and first appointment is an online consultation.
First Appointment (online consultation):
Two minutes before the scheduled time, Dr. Pfeifer's assistant called me and said that Dr. Pfeifer was still with a patient and will be a few minutes late. I told her it’s okay. She was 45 minutes late. I didn’t really mind that because it’s an online session. She asked about the protocols my previous doctor used, the results, etc. Nothing I’ve got to complain there. She was professional and to-the-point.
The weird comment came when she asked about why I’m pursuing egg preservation. I told her that I’m single and may consider conceiving a baby using sperm donor in a few years. She said that’s common and her office (or Weill Cornell) has a whole support system for this including teaching classes, phycology support etc. She then said: “In your case, it is advised to choose a sperm donor that have similar physical characteristics with you”. I was a bit surprised by that advice and asked: ”Is that for the purpose of having a baby looking like myself?” She then said: “Yes, and for example, when you take the baby to the playground and call her, you would not be considered nanny...well food for thought.” I was shocked by the “nanny” comment but was a bit lost at the moment. I didn’t say anything about it and concluded the online consultation and agreed to an in-person appointment one week after that.
After the initial consultation, I felt uncomfortable with her comments of choosing sperm donor and “nanny”. I think the comment is inappropriate to say the least. It’s only about the nanny part, but more about how to choose the sperm donor part. It is very strange for a doctor to advise prioritizing physical appearance over other more important issues (e.g. screening for genetic disease) when it comes to choosing sperm donor.
With this, I was debating whether to cancel the in-person appointment. In the end, I decided to give it a second go and maybe it was not a hostile comment. But looking back, that is a huge red flag of the patient care and I should have canceled the appointment.
Second Appointment (in person)
The second appointment was in her office in Tribeca Weill Cornell location. It’s a very nicely maintained medical office and the front desk is very friendly.
The appointment was at 10:15am. I arrived at 10am and was called into the check room at 10:30am. In the check room, the nurse asked me whether I need to go to the bathroom. I said, if I need to wait longer, I probably need to use the bath room since I’ve been here for a while. The nurse said :”well your appointment is at 10:15, it’s only 10:30 now, it’s been only 15 min wait.” A comment completely uncalled for. I wasn’t complaining about the wait but the response from the nurse definitely sounds defensive to me. I used the bathroom and got ready.
The doctor arrived at the check room at 11:05am, 50 minutes late, again. Dr. Pfeifer asked a few quick questions and performed the CT/GC Cultures and Ultrasound. Nothing went wrong there and we didn’t really talk much. I couldn’t tell whether the previous comment was just a misspoken error or indeed racist.
However, during the ultrasound, the nurse was standing behind the doctor, rather than by my bedside. I was feeling a little awkward as she was facing my opened legs and they asked: ”what’s the problem?” I told them in my prior ultra sounds, the nurses normally stand by my bedside not behind the doctor. Dr. Pfeifer said: “She needs to be there so that she can pass me the device I need.” I said that’s okay then.
After that exchange, the doctor continued the test but the nurse was throwing devices on the table and making a lot of noises with the trash bin and on her way out with the door. She was clearly demonstrating that she was upset. I know that this is not me over-interpreting the situation because the doctor actually paused for a few seconds after the nurses left the room and said sorry, and then continued the conversation.
I don’t know whether there is a protocol or not where nurses should be for ultrasounds, but when a patient feels awkward that someone other than the doctor is standing in front of their spread legs, I don't think the nurse should give an attitude. After they told me the reason, I agreed to proceed with where the nurse was standing. The negative attitude of the nurse is rude and extremely unprofessional.
Communication and billing
I was sent to Dr. Pfeifer’s assistant after the ultrasound to discuss logistics. It’s the same person who helped making the appointment. She is friendly and explained to me the cost and that even though I did two cycles elsewhere before, I still need to attend the teaching classes before starting a new cycle with Dr. Pfeifer, which I understand.
The costs are slightly higher than the other clinic I went to, but acceptable given the overall better facilities of Weill Cornell.
By that point, I was very conflicted whether I even want to proceed with Dr. Pfeifer, so I specifically asked the assistant that if I should first pay for the consultation first in the case I don’t proceed with the egg preservation. The assistant said, nothing to be paid and send me away.
A week later, I received two bills from Dr. Pfeifer’s office for ~$1300 in total, without any prior communication or receipt outlying what’s included in the charge. I have no problem paying for the consultation I had with Dr. Pfeifer, but I do not understand why the costs of the consultation was not communicated to me before and after the appointment, when I specifically asked about that.
The overall experience makes me feel that Dr. Pfeifer and her team does not really care about their patients. The potential racist comment is also concerning. I think for egg preservation and IVF process, the patient care is particularly important. Dr. Pfeifer and her office don't seem to be able to provide a minimum level of professionalism, respect and care to their patients.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
If the doctor sees my comment, I would like to know whether she also makes the same suggestion of sperm donor to all patients, or only to patients of minority ethnicity groups
I also hope she encourages her nurses to be more caring towards patients and know that the patients are not medically trained, it's not their job to know the in and outs of all protocols of how a fertility clinic runs.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
I had a pretty negative experience with Dr. Pfeifer and her office through two consultations and ultrasound exam. I did not go through the egg retrieval and will choose other doctors.
Dr. Pfeifer made some quite unsettling and potentially racist comments in our first online consultation. They way her office communicate with me is also quite disrespectful, leading me to think they either don't really want an egg preservation patient or just extremely inconsiderate and cares little about their patients.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Hiral Kalia)
See previous comments. The nurse I run into was rude and showed no care at all. Hope that's a rare exception of Dr. Pfeifer's office.
Describe your experience with Weill Cornell Medical College.
Weill Cornell has great office equipment and facilities and very helpful front desk staff. But because I only had two consultation and one ultra sound test, I'm not able to provide a more in-depth review of the clinic.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
I received two bills with total amount of $1300 for the two consultations. The communication problem with the billing was stated in my overall review. When I asked about the consultation cost, the assistant told me no need to pay for anything and I received the bill a week later without any explanation of what's included.
The egg preservation cost is $8500 for the monitoring and checking, not including the medication and anesthesia. It's higher than the previous cycles I went through, but not significantly higher
What specific things went wrong at Weill Cornell Medical College?
I appreciated going to a doctor who made evidence-based decisions and explained all the options to me...She was not always easy to reach in a timely way for follow-up...I needed to be proactive in making appointments to talk with her about how things were going and what would be the next steps. But once I had the chance to speak with her, I left the appointments feeling satisfied with the plan
There is not a direct line to the nursing staff so I would always have to leave a voice message, but I would always get a call back...There was a kiosk that was supposed to make checking in faster but it hardly ever worked...The [Weill Cornell] Tribeca office is clean and modern looking and there was always ample space in the waiting room. Monitoring appointments on the weekends are scheduled at the Upper East Side location which is much busier than the Tribeca office and can feel more like a factory.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer gave me the impression that she is on top of all the latest research, which was very important to me. I appreciated going to a doctor who made evidence-based decisions and explained all the options to me. When an initial ultrasound before starting IVF discovered a cyst on my ovary, she provided me adequate information about the pros and cons of surgical removal of the cyst. She was not always easy to reach in a timely way for follow-up, including after the surgery that I decided to go through with, after the egg retrieval, and after the embryo transfer. I needed to be proactive in making appointments to talk with her about how things were going and what would be the next steps. But once I had the chance to speak with her, I left the appointments feeling satisfied with the plan.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
I would recommend writing down all your questions ahead of time, bring something to write with, and document all the answers that she provides to your questions. I referred back to my notes a lot which helped me remember some of the finer details about why something went wrong or what we are doing to change course in treatment to try to get it right.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
Although at times it took a long time to get an appointment, once I was in the appointment with Dr. Pfeifer, she made sure that all of my questions were answered and the way she delivered the responses was in a way that recognized I may have an emotional reaction. She was sensitive to that.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
I was on a protocol taking Gonal F, Menopur, and Ganirelix injections for 11 days before a Pregnyl trigger shot for egg retrieval the next day. This was my first and only IVF cycle and I was pleased with the results: 10 mature eggs, 10 fertilized, 6 embryos.
Describe your experience with the nursing staff at Weill Cornell Medical College.
There is not a direct line to the nursing staff so I would always have to leave a voice message, but I would always get a call back. The nursing staff spoke very quickly so I needed to repeat things back several times to make sure I was getting all the details and able to write it all down.
Describe your experience with Weill Cornell Medical College.
The Tribeca office is clean and modern looking and there was always ample space in the waiting room. Monitoring appointments on the weekends are scheduled at the Upper East Side location which is much busier than the Tribeca office and can feel more like a factory. To me, the clinic's major strength is the evidence-based approach and they have a great laboratory. Weaknesses include lack of timely communication after treatments, and, in the Upper East Side location, rushing you through because of the volume of patients. Also, some of the patient coordinators are very slow in scheduling appointments, surgeries, and getting paperwork to you so you have to be patient and follow up multiple times.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Monitoring was in the mornings from 6:30am-9:30am which worked out fine with my full-time work schedule. On weekdays, I would go to the Tribeca office and on weekends the Upper East Side office. Each had drastically different environments. Tribeca was quiet and spacious and wait times were low. After the ultrasound you could go straight in for bloodwork. At the Upper East Side location, it felt like a factory and you would be called in separately for ultrasound and bloodwork. There was a kiosk that was supposed to make checking in faster but it hardly ever worked. At Upper East Side, my doctor was never there so I would see whoever was rotating through at the time.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
I paid out of pocket $1,168 for infertility testing (e.g., HSG, sperm analysis, bloodwork, consultations). My insurance covered the laparoscopy. For the IVF cycle, insurance covered a portion and we paid about $16,000 out of pocket (e.g., medications, PGA, embryo storage fee, ultrasounds, etc.)
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Given my age, my doctor suggested single embryo transfer. I trusted this choice and did not ask about multiple embryo transfer.
What specific things went wrong at Weill Cornell Medical College?
Failed to call in prescriptions to pharmacy
Lost paperwork
Failed to call with results
Failed to order appropriate test
Failed to inform you of changes in protocol
Lost results
Provided conflicting information
Failed to convey critical information
Describe the specific things that went wrong at Weill Cornell Medical College.
No one called after the PGT results came in, and we were waiting for several weeks to get those results back. After I had a laparoscopy, I had arranged to go on FMLA leave, but the patient coordinator did not get my paperwork back and I had to call repeatedly to get it back. The clinic also failed to inform me that they would start taking me off the progesterone after 7 weeks of pregnancy and completely stop at 8 weeks. I was told by the doctor that they would stop me around 10 weeks, so when I called at 10 weeks, that was when I found out I should have stopped two weeks earlier.
With fresh transfer Dr. Pfeifer said we'd only transfer one. Subsequent frozen cycles we transferred two since they were not PGS tested...was compassionate and would answer any questions I had. She always gave me the sense that she was rooting for me and wanted me to have success with each cycle...
The [Weill Cornell] nurses are very organized. It's a well oiled machine. They returned phone calls in a timely manner and answered any questions I had...we retrieved 22 eggs, 14 mature, 13 fertilized and 7 made it to day 5...The only think I wish was better was getting a hold of Dr. Pfeifer, particularly after failed transfers. It's already an incredibly emotional time and to be able to reach the Dr. for days after is frustrating.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
I think Dr. Pfeifer is very knowledgeable and trustworthy. I was concerned that there wasn't more investigation into what could be going wrong considering I had what appeared to be a pretty successful cycle producing seven 5-day embryos but sadly all failing to implant. I asked for additional testing like ERA or immunity and Dr. Pfeifer did not think it was necessary.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Be your own advocate. This is a busy facility and they are juggling a lot of patients. I've had to contact Dr. Pfeifer's assistant numerous times after a failed transfer and she can be hard to get a hold of which is frustrating when you are going through this process. If something doesn't feel right speak up.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer was compassionate and would answer any questions I had. She always gave me the sense that she was rooting for me and wanted me to have success with each cycle
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
My protocol was 300 Gonal F + 150 Menopur with Antagonist/Dual trigger. I triggered after 8 days and we retrieved 22 eggs, 14 mature, 13 fertilized and 7 made it to day 5. We transferred all 7 over the course of 4 cycles and all failed to implant. I did not do PGS testing because it's not a guarantee and Dr. Pfeifer agreed. Not sure if that was a contributor to the failed transfers but I know that even tested embryos can fail to implant. We transferred 1 embryo fresh and 2 embryos during each frozen cycle.
Describe your experience with the nursing staff at Weill Cornell Medical College.
The nurses are very organized. It's a well oiled machine. They returned phone calls in a timely manner and answered any questions I had
Describe your experience with Weill Cornell Medical College.
This clinic sees a high volume of patients but I never felt like just a number. They take great care of you. I am sad I did not have success here. I think it's just a matter of getting a new perspective but I would highly recommend this clinic to anyone seeking fertility treatments. The only think I wish was better was getting a hold of Dr. Pfeifer, particularly after failed transfers. It's already an incredibly emotional time and to be able to reach the Dr. for days after is frustrating.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
My insurance covered the bulk of it but after I exhausted by allotted 10K for meds I was coming out of pocket so I'd say I paid $1500 in total for each cycle
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
With fresh transfer Dr. Pfeifer said we'd only transfer one. Subsequent frozen cycles we transferred two since they were not PGS tested
I was very happy with Dr. Pfeiffer until for one cycle, when we were setting up the IUI appointment she said “remind me for next cycle that you ovulate early” and it just showed me she did not have faith that this cycle would work. I already felt like it was a waste of time. At my consultation, one of the recommendations was laparoscopy and when I went in to try that as an option, she said if I was open to IVF then that would be the better option. However, when she discussed the IUI, I felt like she just felt that IVF was going to be what I did and was dismissive of other options.
The clinic [Weill Cornell] at Tribeca is filled with the nicest people I have ever met. However, because of the volume at their other office at York, the same treatment is not found there. And as a patient, you will need to visit both offices. At York, the woman at the front speaks too fast and seems uninterested in speaking with others. She called me on the day that should have been my third IUI at 10:40 AM claiming that she called me and left a message at 8 AM and if I was still coming in.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
I was very happy with Dr. Pfeiffer until for one cycle, when we were setting up the IUI appointment she said “remind me for next cycle that you ovulate early” and it just showed me she did not have faith that this cycle would work. I already felt like it was a waste of time. At my consultation, one of the recommendations was laparoscopy and when I went in to try that as an option, she said if I was open to IVF then that would be the better option. However, when she discussed the IUI, I felt like she just felt that IVF was going to be what I did and was dismissive of other options. I thought she was a great doctor, and very thoughtful and compassionate, but I did feel like what she truly believed was not what she wanted me to do. It was as though I was rushing through the IUI’s so that I could be eligible for IVF. Also, there was only one cycle of the 4 cycles I was there that I saw her throughout the entire process. I really wanted her to be my doctor but she was often out of the office.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Be mindful that she is not always available and you will need to see other doctors quite often
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
Her bedside manner was great. She was really good at listening to me and not telling me only what she knew.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
First cycle was clomid 50mg only but no timed intercourse or IUI. My husband had a viral infection and Dr. Pfeiffer was not sure if his sperm would be okay to use for the IUI. Second cycle was clomid 50mg again with an IUI (this is the cycle I saw Dr. Pfeiffer throughout). Third cycle was clomid 50mg with an IUI. My follicles were very small and I was already surging when I was told to go in for my IUI the next day. Fourth cycle was clomid 100mg with timed intercourse because the IUI was not scheduled on time. The two follicles were small (13-14) and I was again already surging when I was to schedule the IUI the following day. All four cycles resulted in negative pregnancy tests.
Describe your experience with the nursing staff at Weill Cornell Medical College.
The nursing staff was always patient, answered all my questions, and very compassionate. I once met Crystal, and she was very kind and always explained things very well to me.
Describe your experience with Weill Cornell Medical College.
The clinic at Tribeca is filled with the nicest people I have ever met. However, because of the volume at their other office at York, the same treatment is not found there. And as a patient, you will need to visit both offices. At York, the woman at the front speaks too fast and seems uninterested in speaking with others. She called me on the day that should have been my third IUI at 10:40 AM claiming that she called me and left a message at 8 AM and if I was still coming in. I never got any missed call or message (because I was hoping the clinic would call me back in time and had my phone on my person all morning) but once 9AM hit, I told my husband to just go to work because we couldn’t wait all day, plus the follicles were very small and the doctor (Dr. Reichmann) when he did my ultrasound, had no impression that I would be ready for an IUI. I was annoyed that the woman was more interested in proving she was right than realizing that I missed my third IUI. I did not express that to her, but just said that my husband had to go to work and we would not be coming in that day. I have not gone back for treatments at Weill Cornell, or any clinic for that matter, because this very last experience left me discouraged and very stressed. This is pretty much the experience I have had at every ob/gyn before switching over to a fertility clinic. I will try another fertility clinic when I am ready again in a few months, but I think all the heavy lifting needs to be done by the patient.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
All costs were paid by my insurance except some medication and copays. I paid for Clomid, Sperm wash, and IUI through insurance.
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
N/a
What specific things went wrong at Weill Cornell Medical College?
Canceled a cycle due to clinic error
Describe the specific things that went wrong at Weill Cornell Medical College.
It is the same situation I mentioned in the previous text box, about the last IUI’s scheduling.
She listens, she is empathetic, she remains optimistic but realistic, she creates individualized plans, she is patient and will spend as much time with you as you need. ... I transferred embryos from another clinic to Dr. Pfeifer in order to do a FET. All we needed to do was build up my lining; however, my body refused to respond to the estrogen. So we tried various methods of getting estrogen into my body - patches, pills, suppositories - until one worked. We didn't build much of a lining but Dr. Pfeifer thought it was worth then trying a transfer (I have a bunch of embryos) - and I ended up getting pregnant with that transfer.
The only weakness [at Weill Cornell] is there is not much privacy in the waiting room, if that is something you are concerned about. ... I need to do a D&C in order to start a new cycle. The nurse forgot to call in the progestin. This mistake was not associated with an active cycle so it really wasn't a big deal at all. ... Doctors in general seem to view success as a single embryo transfer that results in a pregnancy due to the risks associated with being pregnant with multiples.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr Pfeifer is wonderful - she truly connects with her patients, has a good balance of optimism and realism, she is patient and listens. She cares - whenever I run into her outside of the office, she remembers me and stops to have a real conversation.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
You are in extremely good hands. There will be a rollercoaster of emotional highs and lows but Dr. Pfeifer will do everything possible to support you and try to get you to a successful outcome.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
She listens, she is empathetic, she remains optimistic but realistic, she creates individualized plans, she is patient and will spend as much time with you as you need.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
I transferred embryos from another clinic to Dr. Pfeifer in order to do a FET. All we needed to do was build up my lining; however, my body refused to respond to the estrogen. So we tried various methods of getting estrogen into my body - patches, pills, suppositories - until one worked. We didn't build much of a lining but Dr. Pfeifer thought it was worth then trying a transfer (I have a bunch of embryos) - and I ended up getting pregnant with that transfer.
Describe your experience with the nursing staff at Weill Cornell Medical College.
They are all so nice - they smile and are patient and caring. I was really impressed with the level of care.
Describe your experience with Weill Cornell Medical College.
The best part of this clinic for me is the location downtown. It is a new facility so is clean, large and has top of the line equipment. The only weakness is there is not much privacy in the waiting room, if that is something you are concerned about.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
FET cycle was about $5,000.
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Doctors in general seem to view success as a single embryo transfer that results in a pregnancy due to the risks associated with being pregnant with multiples.
What specific things went wrong at Weill Cornell Medical College?
Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Weill Cornell Medical College.
I need to do a D&C in order to start a new cycle. The nurse forgot to call in the progestin. This mistake was not associated with an active cycle so it really wasn't a big deal at all.
Dr. Pfeifer is extremely knowledgeable about current research, and will explain results of different studies and the stance of the ASRM on different points. She is an excellent communicator, very patient, and appropriately optimistic, which helps when you are feeling pessimistic. She has a philosophy of giving anything reasonable a try for a few months before moving on to a new plan, which worked well with my desire to avoid invasive interventions if possible but helped me not waste too much time.
The upper east side location [Weill Cornell] is extremely crowded at many of the monitoring hours. You often won't see your doctor and you'll see many different nurses. Many things you'll have to go in for are very, very early in the morning.... Strengths: they see a lot of patients and so they have a lot of practice doing what they do and are in many ways a well oiled machine. All doctors I saw were excellent.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer is extremely knowledgeable about current research, and will explain results of different studies and the stance of the ASRM on different points. She is an excellent communicator, very patient, and appropriately optimistic, which helps when you are feeling pessimistic. She has a philosophy of giving anything reasonable a try for a few months before moving on to a new plan, which worked well with my desire to avoid invasive interventions if possible but helped me not waste too much time. Whenever there were bumps in the road (adverse reactions to a new drug or injection, etc) she changed course appropriately, and was available by phone to check in or squeeze me in for a visit first thing in the morning. I felt like she took all of my concerns seriously, and she monitored me very carefully during IVF. Overall she is an excellent, compassionate, and careful doctor and I would recommend her to anyone.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
She will not always do all procedures, and there were one or two times where things she said made me think she'd be doing a procedure or be the doctor I'd see for a visit and then it ended up being one of the other doctors.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer was always patient with my many questions. She never rushed me when I wasn't ready to do different treatments. Even when I could tell she was very busy my visits were never too rushed, and she called me back after work or set up separate appointments for times when I had additional questions. She was optimistic and positive during treatment cycles. She took into account my readiness for different interventions and the specifics of our exact situation when coming up with and changing treatment plans.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
5 unsuccessful IUIs: 3 with clomid, one with letrozole that gave me an adverse reaction, and one with a higher dose of clomid that then caused me to have ovarian cysts so we stopped using that drug. Before any IUIs, she removed a uterine polyp she found. Then after those didn't work, my husband had a varicocele repair (minor male factor). She was then ok with us trying on our own for 3 months. After that the plan was to do 3 more IUIs, but we never did the third one because at that point I'd had negative reactions to both clomid and letrozole.
IVF: low dose of follistim, menopur, and ganirelix. Lupron and hCG trigger. 33 eggs retrieved, many (I think 23) embryos produced using ICSI, one transferred, and 7 of good enough quality to freeze at day 5 or 6.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Evangeline)
I mostly spoke to Evangeline, and then later I think they switched from people having one nurse to patients not being matched with a single nurse. All of the nursing staff was excellent at returning phone calls and very compassionate (ie when they are calling to give bad news)
Describe your experience with Weill Cornell Medical College.
Strengths: they see a lot of patients and so they have a lot of practice doing what they do and are in many ways a well oiled machine. All doctors I saw were excellent. I didn't feel like my IVF cycle would get messed up because of human error given how often they do them.
Weaknesses: Sometimes I felt they were expecting me to end up doing IVF (which I ultimately did, but at the time I didn't appreciate that feeling). The upper east side location is extremely crowded at many of the monitoring hours. You often won't see your doctor and you'll see many different nurses. Many things you'll have to go in for are very, very early in the morning.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
For IUIs I would have to make an appointment. There was sometimes a wait but never too long. For IVF it was during monitoring hours, and the wait time was very variable. Sometimes the appointments available were a little earlier or later than I would have liked but it was never too difficult. The upper east side location, where I'd have to go on weekends, was more crowded and had more of a feeling of a huge line.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
For us, each IUI was somewhere around $500-700 out of pocket. All IVF costs, including drugs and ICSI, for us were about $18,500. There were some other incidental costs along the way probably totaling around $1000 - I think $600 for a final test before IVF, some sperm tests, and copays for visits and a surgery.
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
I felt very comfortable just transferring one embryo.
What specific things went wrong at Weill Cornell Medical College?
Failed to order appropriate test
Provided conflicting information
Describe the specific things that went wrong at Weill Cornell Medical College.
One time I found out I needed a blood test that should have been done at a previous appointment - but there were no consequences of this. Another time my prescription was called in to the wrong pharmacy which was difficult to correct, but it was a pharmacy I had used previously. I am not sure why it was used that one time but I can see how it was an easy mistake to make.
Dr. Pfeifer always had a positive attitude and disposition. She explained what she was looking for and what she found. With tough news she was always the one to personally call whether from the office or her personal phone. Her attention to detail with my personal life made it lovely to connect with her at each visit....Dr. Pfeifer cares so much for her patients that she overall preferred to transfer single embryos. We spoke several times about risks with multiples and weighed the options very carefully before putting my 2 embryos back.
The technology and equipment at Cornell Tribeca is state of the art all brand new. The front desk team is lovely, energetic and kind. For a smaller office the waiting area is often packed. Most days moved pretty quickly, but others I waited 45min just for blood. Communication via email or the portal could be better. Most of the time I received phone calls....At the time of my miscarriage, my primary Dr was out of office. The Dr standing in was nice, but committed that someone would follow up with me about my options for DNC
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer always had a positive attitude and disposition. She explained what she was looking for and what she found. With tough news she was always the one to personally call whether from the office or her personal phone. Her attention to detail with my personal life made it lovely to connect with her at each visit.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Know that you get the facts along with a person who genuinely cares about your success. Dr. Pfeifer is easy to talk with, ask questions and she volunteers information.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer always took time to speak to me about the course of action, when results weren’t good she always made sure we spoke and reviewed next steps. She connected as a person not just about the care.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
When we first started together I had already been diagnosed with PCOS. The treatment was timed intercourse with Clomid, which we did 2 cycles and then moved to Clomid with IUI for 2 cycles and 1 with Letrozole. After 3 failed IUIs, Dr. Pfeifer moved us quickly to an IVF protocol controlling the start date with BC then started with Follistim (started with 150, reduced to 125, and fluctuated based on BW), added in Menopur and Cetrotide on day 5 of the shots. Trigger used was Lupron and HCG. We got 4 embryos from this cycle, 12 eggs retrieved, fertilization rate not ideal. We did a day 5 fresh transfer with 1 embryo and froze the other 3. The fresh transfer didn’t take, so we moved to transfer 1 frozen, this also didn’t work. Based on the results from IVF round 1 and the transfers, the recommendation was to try and bank more embryos, Dr. Pfeifer moved us to an increased dose of Gonal-F 225 adding in Menopur and Cetrotide on day 4, Lupron and HCG trigger on day 9. We got 26 eggs, 14 mature but 0 fertilizer and I had OHS. We regrouped after I recovered and decided to transfer both of my remaining embryos via a programmed cycle (using estrogen patches and adding progesterone shots). I did get pregnant with one baby from this cycle, but lost the baby at 8 weeks after hearing the heart beat at 7weeks. We took a 4 month break after that and started again with a cycle ( 75 Gonal and menopur at the same time, adding Cetrotide on day 5) Trigger on day 10 with Lupron and HCG. We got 10 eggs, 4 mature one day 5 embryo which we genetically tested. Recommend for testing came from the miscarriage and the lack of fertilization in the previous cycles. The embryo was not recommended for transfer.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Christine )
The majority of my interactions at the office and via phone we great. The team remembered me absent my name at each visit .Willing to review care and dosage, answer questions etc. Christine was assigned to me for my third round as I had a bad interaction with someone on a follow up call after my miscarriage.
Describe your experience with Weill Cornell Medical College.
The technology and equipment at Cornell Tribeca is state of the art all brand new. The front desk team is lovely, energetic and kind. For a smaller office the waiting area is often packed. Most days moved pretty quickly, but others I waited 45min just for blood. Communication via email or the portal could be better. Most of the time I received phone calls.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
It was a combination of efficiency and a ton of women just waiting. Some days you would have a scheduled time, other was “just come between 7-830”. Weekend at the uptown office were always packed. Earlier the better!
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
At first , I had no coverage and monitoring appointments ran about $450 each time. My husbands insurance added some coverage during our rounds which helped but everything, especially the medicine and retrieval were expensive.
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Dr. Pfeifer cares so much for her patients that she overall preferred to transfer single embryos. We spoke several times about risks with multiples and weighed the options very carefully before putting my 2 embryos back.
What specific things went wrong at Weill Cornell Medical College?
Failed to call with results
Describe the specific things that went wrong at Weill Cornell Medical College.
At the time of my miscarriage, my primary Dr was out of office. The Dr standing in was nice, but committed that someone would follow up with me about my options for DNC, pill or natural miscarriage. For 2 days I didn’t hear and then called. They were having someone call me back. I waited over Mother’s Day weekend without true guidance and holding my “non-viable” baby in my belly. After I started spotting on Monday, they asked me to come in Tuesday. I passed everything completely and gathered it all. They sent some samples for testing. Again, no one called with information and when I called to ask I was told someone already gave me the result. It was a very stressful and sad time and these delays did not help. Dr. Pfeifer was away at this time and I am confident had she been there this would not have been the case.
For us, our infertility was male factor with no issues on my side. Because of this, and my risk of OHSS, Dr. Pfeifer took a more conservative approach to the stim meds. I never did more than 150 units of follistim per day, and then I also had menopur and cetrotide. And then progesterone in oil going into transfer. They retrieved 13 eggs, 9 mature, 8 fertilized. By Day 3, they were concerned none would make it to day 5 in the lab so we transferred fresh at day 3. Neither took. I had 2 embryos make it to freeze. The first transfer was positive but ended in miscarriage. Second transfer was positive but ended as a chemical pregnancy. We will be going for a 2nd egg retrieval in 2019 and I know she is going to up the meds a bit to try to get more eggs. We will do a day 5 fresh transfer (my decision, not the doctor's) and then PGS test the rest of the embryos that make it to freeze.
This clinic [Weill Cornell- Tribeca] runs like a well-oiled machine. They know what they are doing and do it well. The morning bloodwork feels a bit number like--but they have a massive amount of people to get through in a short time. Tribeca is definitely better about being more human and caring than the main office in the upper east side--and it's so much more peaceful and quiet. Be aware that your doctor will not necessarily be the one doing your procedures. Each clinic's doctor is assigned to a specific day since there is only one surgical room. The doctors I've had though for retrieval and transfer have been great. Also know that your ultrasounds will not necessarily be with your doctor. And on retrieval and transfer day...you will wait. Last time I was told to be there at the earliest time, but was the last one to go in about 3 hours later. Super annoying watching people that arrived an hour after you go in an hour before
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer was/is excellent. She was compassionate and caring and very knowledgeable--but still blunt enough so that you know to expect realistically. She keeps up-to-date with emerging studies surrounding IVF and doesn't just jump on the bandwagon of extras unless she truly thinks they could help. I love that she takes your thoughts and opinions and concerns but at the end of the day she is the doctor and I can trust her to make the best decisions for my protocols.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Feel free to ask questions. If you aren't getting helpful enough information from the nurses, you can call Dr. Pfeifer's assistant for an appointment with her. I have never walked away from a consultation wondering what to do or what was going on.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
With Dr. Pfeifer, I absolutely felt like a human 100%. She was kind, caring, and remembered many details about us and our situation without staring at a file. The nurses for my first 2 transfers were great, but my last transfer it seemed like the nurse changed every time I called and they seem to go really quickly and don't really like questions.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
For us, our infertility was male factor with no issues on my side. Because of this, and my risk of OHSS, Dr. Pfeifer took a more conservative approach to the stim meds. I never did more than 150 units of follistim per day, and then I also had menopur and cetrotide. And then progesterone in oil going into transfer. They retrieved 13 eggs, 9 mature, 8 fertilized. By Day 3, they were concerned none would make it to day 5 in the lab so we transferred fresh at day 3. Neither took. I had 2 embryos make it to freeze. The first transfer was positive but ended in miscarriage. Second transfer was positive but ended as a chemical pregnancy. We will be going for a 2nd egg retrieval in 2019 and I know she is going to up the meds a bit to try to get more eggs. We will do a day 5 fresh transfer (my decision, not the doctor's) and then PGS test the rest of the embryos that make it to freeze.
Describe your experience with the nursing staff at Weill Cornell Medical College.
My nurses for my retrieval and first two transfers were great. Compassionate and happy to answer questions. With my last transfer, it seemed like I had a different nurse every time I called or was called back. And none of them were the same as my first transfers. That just meant that I felt like I was being passed off. Crystal was always good, but I think they switched her off my care at some point and I got people who didn't always seem to know what they were doing.
Describe your experience with Weill Cornell Medical College.
This clinic runs like a well-oiled machine. They know what they are doing and do it well. The morning bloodwork feels a bit number like--but they have a massive amount of people to get through in a short time. Tribeca is definitely better about being more human and caring than the main office in the upper east side--and it's so much more peaceful and quiet. Be aware that your doctor will not necessarily be the one doing your procedures. Each clinic's doctor is assigned to a specific day since there is only one surgical room. The doctors I've had though for retrieval and transfer have been great. Also know that your ultrasounds will not necessarily be with your doctor. And on retrieval and transfer day...you will wait. Last time I was told to be there at the earliest time, but was the last one to go in about 3 hours later. Super annoying watching people that arrived an hour after you go in an hour before you.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Not a cattle call. It was a well-oiled machine. You walk in, sign in, and then sit down until they call you back. Honestly, I was almost always out of there within 20 minutes. The only time I wasn't was when my veins were not cooperating and it would take a couple people to find a vein.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
IVF with ICSI including fresh transfer was just under $12,000. Medications were about $6,000-8,000. Hotel for 3 weeks was about $6,000. FETs were about $4,000 plus medication and hotel.
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Dr. Pfeifer is very smart about it. She prefers to transfer just one, but will allow 2 if you really want. She moreso bases it on age and circumstances. I'm under 35 so I only transfer 1. At 35, 2 would be okay. I'm not sure, but I believe she does not recommend more than 2.
What specific things went wrong at Weill Cornell Medical College?
Provided conflicting information
Describe the specific things that went wrong at Weill Cornell Medical College.
This is moreso the result of being long distance and my local labs screwing up results, but with my last transfer, my first beta was delayed in getting to the clinic because it was Saturday, so I did it again on Monday. The clinic called to tell me it was negative that day. But then the next morning I found out my first beta was not negative and called to ask what my beta number from monday was. That nurse, who seemed overwhelmed and a little confused, told me it was 18. I spent the day freaked out that they mistakenly told me it was negative. Luckily, Dr. Pfeifer called me personally that night and went over my numbers and the nurse had told me the progesterone level number instead of the beta number. Again, this is all really a byproduct of my local lab (not affiliated with Cornell) messing up. I still very much recommend Weill Cornell and Dr. Pfeifer.
Dr. Pfiefer is compassionate and a good communicator and she’s made adjustments to my protocols to improve my cycles. My obgyn recommended that I see Dr. Reichman or Dr. Pfeiffer for IVF. Dr. Reichman had better reviews but his assistant never called me back, so I ended up seeing Dr. Pfeifer. At 40 years old, my AMH was 2.29 and my FSH was 7.18, so we thought it would be ok to start with 3 IUI. My first two IUIs were unsuccessful. Dr. Pfeifer then found a small fibroid which she removed surgically.
Cornell is a well oiled machine. I don't think I've had to wait more than 15 minutes to be seen for monitoring. I've found every doctor and nurse at Cornell to be genuinely kind and compassionate.... Cornell also does day 3 transfers and will transfer untested embryos. ... The nursing staff at Cornell is excellent, particularly at the Tribeca office. You are in great hands.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfiefer is compassionate and a good communicator and she’s made adjustments to my protocols to improve my cycles. My obgyn recommended that I see Dr. Reichman or Dr. Pfeiffer for IVF. Dr. Reichman had better reviews but his assistant never called me back, so I ended up seeing Dr. Pfeifer. At 40 years old, my AMH was 2.29 and my FSH was 7.18, so we thought it would be ok to start with 3 IUI. My first two IUIs were unsuccessful. Dr. Pfeifer then found a small fibroid which she removed surgically. I thought this might be preventing me from getting pregnant so we tried 2 more IUIs which were unsuccessful before moving on to IVF. I’ve done 3 ivf cycles using the antagonist protocol, with adjustments and significant improvement with each cycle. For IVF#1, I had 5 follicles and 7 eggs retrieved, 7 mature, 5 fertilized, but there was fragmentation with most of the embryos. For IVF#2 (four months after IVF#1), I had 9 follicles and 7 eggs retrieved, 5 mature, 4 fertilized but the quality was much better – no fragmentation. For IVF#3 (seven months after IVF#1), I had 9 follicles and 16 eggs were retrieved, 13 mature, 12 fertilized and 6 made it to blastocyst. Two were transferred on day 5. Four were PGS tested: 2 normal and 1 mosaic. So far I have had a favorable experience with Dr. Pfeifer. At some point, I asked Dr. Pfeifer if DHEA supplementation could help and she was neutral on it, she said the research isn’t conclusive but it if I wanted to it wouldn’t hurt. I ended up doing my own research and taking DHEA as well as other supplements and my cycles have improved the longer I have been taking the supplements, although I'm not sure if it is the DHEA or something else. I am personally doing a lot to try to improve egg quality, as far as diet, exercise, supplements, acupuncture, yoga, meditation and herbs and educating myself about avoiding fertility harming toxins, and having emotional support of close friends (who have gone through IVF) and family. My second and third cycles were also a lot easier for me mentally since I had been through it before and knew what to expect and was much more adept at administering the medication.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer is a great doctor and you are in good hands. My advice is more in general about IVF: Be sure to have a lot of support from friends and family. Take time to nurture yourself, and educate yourself about IVF so you know what questions to ask. Take the time to educate yourself on what diet, exercise, lifestyle and supplement changes you can implement to improve egg quality because there is a lot you can do. "The Infertility Cure" and "It Starts With The Egg" are good resources. The CCRM fertility supplement list is also helpful.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer is a kind and compassionate doctor.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
IVF#1: For my first round of IVF, my protocol was 325 to 400 iu Gonal-F for the first 5 days, then 250iu Gonal F, 150iu Menopur and 1 vial Cetrotide for the next 5 days, and HCG trigger on day 11. I only developed 5 follicles, mostly on my left side, which was not as good a response as we thought I’d have. However, Dr. Chung did my retrieval and we were able to get 7 eggs. All 7 eggs were mature, 5 fertilized and we transferred 4 embryos on day 3 by Dr. Schattman. Dr. Pfeifer said that most of the embryos had fragmentation, so it would be best to transfer them on day 3 since it didn’t look like they’d survive to day five. The four that were transferred were one 10 cell, and three 8 cell. One of them was grade 1.5 (which is the highest) and the other 3 were grade 3 which are “so-so” quality. The cycle failed and I spoke to Dr. Pfeifer about what we could do to improve the next cycle. She said it was remarkable that all of my eggs were mature, even though I had some follicles under size 10 and 11 and that she’d trigger me earlier next time, with a lead follicle between the size of 16 to 17, since my eggs appear to mature at a smaller follicle size. She said she also would have me start Menopur sooner. She explained that they aim to have 90% of the eggs be mature. She said this could help with the egg quality because if you are triggered too late the quality could decline. Later on in my research, I learned that there are studies proving that older women usually do much better when they are triggered at a smaller follicle size. IVF#2: I started taking micronized DHEA (25mg 3x a day) along with other supplements 2 to 3 months before my 2nd IVF. I also saw a fertility acupuncturist 1 to 2x a week who prescribed me custom herbs to take before and after ovulation, did yoga regularly, and I tried to cut down on exposure to bpa/phthalates/fragrances, the use of household plastics and plastic food containers/water bottles. I had a better response for IVF #2. My protocol was 300iu Gonal-F and 150iu Menopur daily, with Cetrotide added mid-cycle. When I triggered, I had 9 follicles (6 on the right and 3 on the left) – which was 4 more than I had with IVF #1. On the morning of my trigger my follicles on the right were size 17.8, 16.8, 16.6, 15, 14, 11.4, and on the left they were size 15.3, 14 and 14 and my E2 was 1944. However, only 7 eggs were retrieved by Dr. Kang. 5 of the eggs were mature and 4 fertilized but they didn’t have the fragmentation that embryos had during my first cycle. All four were transferred on Day 3 and Dr. Pfeifer did my transfer. We were hopeful, since all 4 embryos were graded 1.5, which is the highest grade, but I didn’t get pregnant. I met with Dr. Pfeifer and I asked her a lot of questions, such as should I be tested for natural killer cells, should we test for dna fragmentation, are there any other tests I should do and should I try an ultrasound guided transfer. She said she didn’t believe in natural killer cells and didn’t think any other tests were needed. She said she didn’t think an ultrasound guided transfer would make a difference, but we could do it next time. Also, she said she was happy with how my second cycle went and would keep my protocol the same, except she would have me use the Estrogen patch before my next cycle. IVF#3: I had my 3rd cycle of IVF two months after my second cycle and it was the best so far. The number of eggs retrieved doubled, and the number of fertilized eggs tripled compared to my previous cycle. My protocol was the same as IVF#2 except I took the estrogen patch 6 days before I started stims, changing it every other day. My AFC on day 1 of my period was 12, with 6 follicles on the left and 6 on the right. After 10 days of stims, the morning of my trigger I had 9 follicles, 4 on the right (size 16.3, 16.2, 14.5, 12.5) and 5 on the left (size 17.6, 16.8, 15.2, 17.5, 14.6). My lining was 11-12 and E2 was 2440. I was triggered with 5,000 HCG. Dr. Kligman did my retrieval and 16 eggs were retrieved, 13 were mature and 12 fertilized. This was amazing considering I never had more than 7 eggs retrieved or 4 eggs fertilize. Dr. Pfeifer was surprised with the results since my response was significantly better with virtually the same protocol. This was the first time I had enough eggs to push to day 5. On day 5, I transferred 2 blastocysts grade 3AB and 2.5AB via a fresh ultrasound guided transfer by Dr. Chung, with a visiting doctor from Taiwan present. On day 6, I was told I had four extra blasts which were PGS tested. Two weeks later I was told that 2 were normal and one was mosaic, and I had the option of knowing the genders. Unfortunately, the fresh transfer was not successful but I am feeling hopeful after my recent follow up appointment with Dr. Pfeifer. She said she expects a 60% success rate for each frozen embryo and would recommend a single embryo transfer, and she is encouraging me to do a number of tests that should improve my chances for success. I did a lot of research on questions to ask and tests to do after a failed IVF cycle. I asked if I should do a saline sonogram (to check for fibroids), hysteroscopy, endometrial biopsy/scratch, endometrial receptivity array, and be tested for an infection or blood clotting disorders. Dr. Pfeifer said I should do an saline sonogram (between day 6 and day 10 of my cycle) and depending on the results, we would or would not do a hysteroscopy. She discussed the endometrial biopsy/scratch and endometrial receptivity array and said that it could possibly aid in implantation. However, since I had irregular cycles in the past, I would need to do a mock cycle with estrogen and progesterone prior to doing this test, so I'd have to wait another month before I could do this test since I need to start taking the estrogen on day 2 of my period. She didn't think I was not getting pregnant because of an infection since my white blood cell counts are normal, but she agreed to have my blood tested for clotting issues. She was so pleased with my improvement in more than doubling the number of eggs retrieved and the significant improvement in egg quality that she took notes as I shared with her what I did differently. I told her that I continued with acupuncture and yoga which I strongly believe contributed to stress reduction, and that my husband also made positive changes in lifestyle and also took supplements which I found supportive. I shared with her a very long list of supplements that I had been taking after the first failed cycle, including 500mg of Ubiquinol, 100mg of Pycnogenol, 75mg of DHEA and several others. I stopped taking certain supplements during stims and in the two week wait. I continued to try to avoid exposure to bpa and other toxins. I started doing more cardio and meditation, changed my diet to include more protein and good fats and less carbs and less gluten when possible. I also incorporated more warm, cooked foods, especially vegetables and bone broths. I tried to keep my carb intake under 40% but it realistically ended up in the range of 35% to 45%. I cut out caffeine except for chocolate. I had dark chocolate frequently and I cut down on alcohol except for a few glasses of wine on a few occasions socially. Dr. Pfeifer believes that diet, exercise and sleep are all very important to one's overall health and she encouraged me to keep doing what I am doing.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Evangeline and Rosalie)
The nursing staff at Cornell is excellent, particularly at the Tribeca office. You are in great hands.
Describe your experience with Weill Cornell Medical College.
Others have said it and I agree. Cornell is a well oiled machine. I don't think I've had to wait more than 15 minutes to be seen for monitoring. I've found every doctor and nurse at Cornell to be genuinely kind and compassionate. Only once did I meet a doctor who seemed to be in a rush and that was Dr. Spandorfer. He wasn't unprofessional, but he seemed rushed during my ultrasound and didn't count or measure as many follicles as the other doctors. I have heard that the labs at Cornell are among the best. I have confidence in the labs, doctors and nurses at Cornell.. Cornell also does day 3 transfers and will transfer untested embryos. A friend that went to RMA said that they only transfer PGS tested embryos for women over 40. The main weakness is that everything is communicated over the phone whereas online or email would be more efficient and if you have a question for the nursing staff, you need to leave a message for them to call you back. Also, not sure other clinics do this, but the day after your trigger shot, you need to go to the York Avenue office for pre-op at 6:30am which is very early since my trigger shots were usually 11pm to 12pm.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
A well oiled machine. At the Tribeca office, I usually arrived between 7:45am and 8:10am and I never waited more than 15 minutes. Usually it was 5 minutes or less. At the York Ave. office, I usually arrived around 7 to 7:30 and the wait was also minimal. I learned my lesson that if you arrive after 8am at York Ave. you may need to wait a long time.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
4 rounds of IUI plus 2 rounds of IVF totaled $48,000. I paid about $13,000 out of pocket after $35,000 in fertility benefits/insurance was used ($25,000 for treatment and $10,000 for medication). Note that fertility medication for the first round of IVF cost approximately $11,500 with insurance covering the first $10,000. When you use insurance, the prices of the drugs are somehow inflated. For the second round of IVF, I purchased the same amount of fertility medication, but since I was paying out of pocket, it only cost around $4,000 instead of $11,500. I do not have the total costs for the third IVF cycle yet.
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
For a 40 year old woman, she would recommend transferring up to 4 embryos for a fresh day 3 transfer (untested), up to 2 on a day 5 fresh transfer (untested), and 1 PGS-tested normal embryo for a frozen transfer.
When I had one on one meetings with Dr. Pfiefer, she always made me feel like a human and not a number. She was attentive and up to date on what was going on with me....Dr. Pfeifer has a very direct approach to explaining things with good bedside manners. There were times where I felt she could do better in explaining the whole picture or long term impact of my treatments. For example, when she mentioned harvesting more eggs sooner rather than later, I didn't realize the long term impact and timing of all the IVF cycles
like the fact that the clinic [Weill Cornell] has multiple locations so it makes it easy to go to the daily appointments. I like that there are many nursing stations to take bloodwork but also wish for a bit more privacy...After my D&C, no one called me for the biopsy results until I realized it 3 weeks later. After blood work from the D&C, nurse forgot to call me until I called them the next week realizing I never got the results and didn't know if I needed to go in or not.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer has a very direct approach to explaining things with good bedside manners. There were times where I felt she could do better in explaining the whole picture or long term impact of my treatments. For example, when she mentioned harvesting more eggs sooner rather than later, I didn't realize the long term impact and timing of all the IVF cycles
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Be prepared with questions but also asking about the timing of each treatment plan.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
When I had one on one meetings with Dr. Pfiefer, she always made me feel like a human and not a number. She was attentive and up to date on what was going on with me. When I dealt with the nurses at time, I felt like a number.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
1. Both IUI used Clomid and HCG shot - negative pregnancy results
2. IVF Cycle 1 & 2 use the same protocol except cycle 2 had 1 day less on hormones
Gonal-F - Total 900IU - 4 pens: 450mg for 4/5 days then decrease as close to retreival
Centrotide - 6 Kits
Menopur - 10 vials
Chorionix Gonad (HCG shot)
3. IVF Cycle 1 resulted in 2 frozen transfers (1 embryo at a time), both transfer took Progesterone vaginal inserts - both transfer resulted in negative pregnancy
4. IVF Cycle 2 was a Day 3 fresh transfer so took Progesterone oil. Transferred 3 embryos, pregnant with 2 and miscarried at 8 weeks
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Evangeline Iwu)
For the most part, the nursing staff was good overall. It was nice that someone (not the main nurse) would call you back in a timely manner. There were a few times they did not call back or forgot to after some results but it wasn't during the IVF cycle. The only issues I really had was trying to have the nurse understand the prescriptions authorization process which was different than just sending it to a pharmacy, etc.
Describe your experience with Weill Cornell Medical College.
I like the fact that the clinic has multiple locations so it makes it easy to go to the daily appointments. I like that there are many nursing stations to take bloodwork but also wish for a bit more privacy.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
There was a set time for monitoring and bloodwork. You learn quickly what times to go in and to avoid due to "morning traffic". It was fine and the timing was ok that I got to work on time.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
My out of pockets cost for 2017 was $14,366. Healthcare benefits was exhausted since last IVF.
Medications ~$5,000 out of pocket
IVF Fees ~10,000 out of pocket (last IVF I paid $5000 out of pocket as benefits were exhausted)
PGS Fees ~2,000-5,000 (depending on number of embryos tested) 1st IVF, I paid for 7 embryos to be tested and did not have any tested on 2nd round
Hospital Fees ~1,000 (paid twice for each egg retrieval
Other Dr Visits/Lab Work ~2,000 out of pocket after insurance
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Because I have never been pregnant before, my hormones levels and reserve was good, my doctor suggested to transfer 1 embryo at a time. Looking back, I would have transferred 2 (because that is all I had at the time). I ended doing a fresh transfer with 3 embryos in my 2nd IVF cycle.
What specific things went wrong at Weill Cornell Medical College?
Failed to call with results
Provided conflicting information
Describe the specific things that went wrong at Weill Cornell Medical College.
After my D&C, no one called me for the biopsy results until I realized it 3 weeks later. After blood work from the D&C, nurse forgot to call me until I called them the next week realizing I never got the results and didn't know if I needed to go in or not.
Dr. Pfeifer was kind in how she explained my results and what we'd try next. After a few losses when trying naturally she seemed to be in my corner and wanted to see me pregnant. She didn't perform my IUI but saw me for my ultrasounds (except for weekend monitoring.)...Dr Pfeifer treated me like an individual. She was kind, straightforward, remembered my case,in most cases performed my sonograms and often called me with results (though not regular monitoring for IUI.)
Love having the Tribeca office available for most appointments but going to the UES location for weekend monitoring early in the morning and for the IUI was much less convenient. The UES office also doesn't really explain what you need to do and where you need to go for IUI ...blood tests always seem to go quickly and waits are not long for AM monitoring...Crystal and Rosie, Dr. Pfeifer's nurses are kind, responsive, and well-organized as is Hiral, her medical secretary.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer was kind in how she explained my results and what we'd try next. After a few losses when trying naturally she seemed to be in my corner and wanted to see me pregnant. She didn't perform my IUI but saw me for my ultrasounds (except for weekend monitoring.)
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
While some of the nurses treated me like a number, Dr Pfeifer treated me like an individual. She was kind, straightforward, remembered my case,in most cases performed my sonograms and often called me with results (though not regular monitoring for IUI.)
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
She had me take 100 mgs of clomid on cycle days 4-8, trigger shot on day 12 and IUI on day 13. I will take progesterone suppositories day 17 until negative pregnancy test (or continue on progesterone if pregnant.) Currently waiting for the results.
Describe your experience with the nursing staff at Weill Cornell Medical College.
Crystal and Rosie, Dr. Pfeifer's nurses are kind, responsive, and well-organized as is Hiral, her medical secretary. The nurses who called with my daily monitoring weren't as compassionate and I literally had to beg them to stay on the phone with me to answer a few basic questions about the timing of my first IUI.
Describe your experience with Weill Cornell Medical College.
Love having the Tribeca office available for most appointments but going to the UES location for weekend monitoring early in the morning and for the IUI was much less convenient. The UES office also doesn't really explain what you need to do and where you need to go for IUI - for example, sign in on 6th floor, then wait on 7th floor for husband's sample to be prepared, then carry it back down to 6th floor and check back in. That said, blood tests always seem to go quickly and waits are not long for AM monitoring.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
My insurance covers most testing and the IUI. I've paid $30 copays for some visits and for some of the drugs. I think I also paid for the trigger shot.
Dr. Pfeiffer was always very kind and honest when we had our one on one time. ... She diagnosed me as a having a "smidge of PCOS" as well as unexplained infertility. ... She listed to my life situation and recommended an altered plan to proceed with IVF while my life (work and school responsibilities) got sorted out. My only kind of negative comment about the treatment strategy would be her lack of enthusiasm towards supplements. ...
Weakness: when it comes to billing and insurance the patient is left on their own to tackle. ... the office revealed itself to be less than helpful when it came to dealing with insurance. We had to do multiple follow-ups, which added to our decision to halt our plans to proceed with IVF. ... They offer genetic counseling (we took advantage of it and the counselor was very informative and helpful, glad we did this). ...
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer was always very positive and encouraging in regards to treatments, medications, etc. The clinic was always very busy, so her time during morning monitoring appointments was rather limited, so those appointments were quick and to the point. When an issue did arise with one of her nurses, she was nice enough to offer that we should contact her directly.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Be patient and make sure you have questions ready when you do meet with her.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeiffer was always very kind and honest when we had our one on one time. The morning monitoring hours were always very compact/rushed due, so it was always brief and to the point, while always remaining positive and encouraging.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
She diagnosed me as a having a "smidge of PCOS" as well as unexplained infertility. I did appreciate she taking all precautions before going through with any treatments (in my case there was some suspicion that my uterus bicornuate uterus so she recommended I go through an MRI to confirm. Also when I reported feeling extremely emotional when she prescribed clomid she switched me over to letrozole, which worked much better. She listed to my life situation and recommended an altered plan to proceed with IVF while my life (work and school responsibilities) got sorted out. My only kind of negative comment about the treatment strategy would be her lack of enthusiasm towards supplements. After doing some additional research I asked her thoughts on adding CoQ10, she was very unenthusiastic and said it couldn't hurt, but she also said that the vitamin/supplement industry is a multi-million dollar industry, etc. when I inquired about vitamin E and melatonin. I was a little taken aback, but respect her feelings.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Crystal)
The front desk/reception staff (who also helped with insurance follow-up) was direct, but overall ok. I quickly learned it was a busy clinic and they did the best they could. There was a Practice Specialist, who was very personable and a good listener when the issue with the assigned nurse arose. The nurse I was assigned to, however, was very curt on the phone and insisted on phone only follow-up, even though email was preferred for my partner and me. After a mandatory IVF orientation class, when my partner asked a question, she laughed at him (there were other couples there too) and as she apologized after seeing our faces she laughed through her apology. I did not want to jeopardize our treatment and did not bring it up with the staff or doctor. I inquired about being switched to another nurse coordinator but was told that they were short staffed and we'd have to continue working with this particular nurse. From here the issues with follow-up got a bit delayed and unacceptable to the point that we decided to put our IVF on hold due to communication issues between the insurance/billing office and our insurance. I would say that a patient has to do all the legwork between the insurance and the clinic, and it can get quite complicated and unfortunately, the clinic does not offer too much guidance, so you are really on your own.
Describe your experience with Weill Cornell Medical College.
Strengths: the clinic is clean, presentable, state of the art, accessible. They do have really good doctors that listen and seem to care when you are with them (time is limited however as they all seem to have a heavy caseload). The front desk/reception is friendly and helpful once you get to know them. They offer genetic counseling (we took advantage of it and the counselor was very informative and helpful, glad we did this).
Weakness: when it comes to billing and insurance the patient is left on their own to tackle. When we first joined we could communicate with the clinic via email (where we could email in questions, paperwork, etc.) however in the past year they switch out to everything being handled via phone. The assigned nurse we got also refused to communicate via email preferring to do so via phone. This did not work for us due to work/school commitments, so having email communication was preferred. Another weakness would have to be that information (in our case insurance pre-requirements for IVF) never got to the right person in time, so the patient was left to do multiple follow-ups with several people about the same thing. I wish the office would be better coordinated.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
Luckily all of our IUI's were covered by my insurance. We did not proceed with IVF due to the issues we encountered, so we don't know what that would have cost us out of pocket.
What specific things went wrong at Weill Cornell Medical College?
Lost paperwork
Lost appointments
Provided conflicting information
Describe the specific things that went wrong at Weill Cornell Medical College.
For us, the most negative experience was with a specific nurse. Unfortunately, this specific nurse was the one who would be my main contact/go-to once we were to start our actual IVF treatment. The fact that we were unable to switch to someone else put a halt on things. In addition to her specifically, the office revealed itself to be less than helpful when it came to dealing with insurance. We had to do multiple follow-ups, which added to our decision to halt our plans to proceed with IVF.
Dr. Pfeifer has great bedside manner and made me feel like a patient who deserved to be informed and educated throughout the process, but did not sugar coat things either and gave me straightforward information and assessments of my diagnosis and treatment...Dr. Pfeifer gave me every confidence that she was dialed in to what I needed for my personal treatment success and I'm very glad I chose her to guide me through this process. I would definitely recommend her to anyone looking to have a great working relationship with their doctor and be treated as an individual, even within a very large practice.
The monitoring hours [at Weill Cornell Medical College] are very efficient, although the later you come, the longer you will wait-- so if you wanted to be seen quickly, it required that you come earlier. Even during peak times, the longest I was in the clinic during monitoring was probably half an hour...Weill Cornell is well organized "factory" for IVF-- this didn't bother me much because most of the tip clinics in NYC are this way, and the quality of the lab/embryologist and doctors is what you are going there for. That being said, you do have to be very on top of your own treatment to ensure you get what you need.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer gave me every confidence that she was dialed in to what I needed for my personal treatment success and I'm very glad I chose her to guide me through this process. I would definitely recommend her to anyone looking to have a great working relationship with their doctor and be treated as an individual, even within a very large practice.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Understand that despite the fact that Dr. Pfeifer is very personally invested in her patients, it is still up to you to be your own advocate as a patient, especially in a large practice like Cornell--ask questions, follow up with your nursing team and question things that just don't seem 'right' until you feel comfortable.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer has great bedside manner and made me feel like a patient who deserved to be informed and educated throughout the process, but did not sugar coat things either and gave me straightforward information and assessments of my diagnosis and treatment.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
Gonal-F, Menopur and Cetrotide with an HcG trigger-- close monitoring to guard against the onset of OHSS.
Describe your experience with the nursing staff at Weill Cornell Medical College.
The nursing staff is good, but you have to really be your own advocate as a patient as it is a big clinic and they are managing a LOT of patients. You almost always have to leave messages, so it is up to you to be on top of questions to give them ample time to get back to you.
Describe your experience with Weill Cornell Medical College.
Weill Cornell is well organized "factory" for IVF-- this didn't bother me much because most of the tip clinics in NYC are this way, and the quality of the lab/embryologist and doctors is what you are going there for. That being said, you do have to be very on top of your own treatment to ensure you get what you need.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
The monitoring hours are very efficient, although the later you come, the longer you will wait-- so if you wanted to be seen quickly, it required that you come earlier. Even during peak times, the longest I was in the clinic during monitoring was probably half an hour.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
I have insurance coverage for infertility procedures, so I only paid my insurance deductible and, in some cases, co-payments, as well as PGS testing fees and embryo storage fees.
The first IVF cycle [with Dr. Pfeifer], we used injectables (Follistim, Ganirelix, and Menopur). The second cycle we were able to use what we learned from a failed frozen cycle to modify my protocol to produce better results. During IVF round 2, we went with a lower initial dose and continued that dose for a majority of the time, which while it sounds counter-intuitive, produced almost double the number of eggs retrieved (16)... Dr. Pfeifer had at one point provided me her cell number and has since allowed me to text her...I did, however, find this to be especially helpful at times when I needed something urgent, or in the event I was unable to get through to her via e-mail or get through to one of the nurses or on-call physicians (weekends, nights, etc.)
IVF w/ ICSI [at Weill Cornell Medical College] is about $13,000 + cost of medications which for me was about $2-3,000...Be advised that your physician likely won't do your egg retrieval or transfer as they all rotate OR days so it just depends which day you're ready and you'll get the doctor on-call...There were a couple of times when lab results did not get through to them. Whether this was the lab's issue (since coming from out-of-state) or paperwork being misplaced, I can't say, but nonetheless was stressful and frustrating. Was not given instructions on when to begin the BC pill prior to our 2nd cycle, and since it was over the weekend that I needed to begin, it required me contacting Dr. Pfeifer via her cell during off-hours.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Initially I came to Dr. Pfeifer after a referral from Dr. Peter Schlegel during treatment for male infertility. I was an out-of-town patient which made communication and remote testing complicated at times. That said, Dr. Pfeifer had at one point provided me her cell number and has since allowed me to text her- though I try to respect her privacy and do so sparingly. I did, however, find this to be especially helpful at times when I needed something urgent, or in the event I was unable to get through to her via e-mail or get through to one of the nurses or on-call physicians (weekends, nights, etc.) The shear fact that she trusted me with giving me her cell number shows how much she cared for me as her patient. We had success after a frozen blastocyst transfer in June of this year, after a failed fresh 3-day transfer in March (2nd IVF cycle), and failed TESE/initial IVF cycle with a frozen embryo transfer. Dr. Pfeifer is always very approachable with questions, but at times, it seems she struggles to keep up with her large patient load as it can take multiple attempts to get a hold of her. That said, she is always more than willing to help and listen when you do! It requires a lot of patience and persistence, but worth it when you do get through to her.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Persistence is key when getting through to her directly. Due to the high volume nature of the clinic, you really have to be your own advocate as everyone is vying for time with her. Being in high demand is not a bad problem to have, but wish that Cornell would hire more physicians to lower the patient to provider ratio.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
Cornell in general is a high volume clinic so that alone can make you feel like you are a number, however, whenever I had 1:1 time with Dr. Pfeifer by phone or in person, she always made you feel important and valued.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
The first IVF cycle, we used injectables (Follistim, Ganirelix, and Menopur). The second cycle we were able to use what we learned from a failed frozen cycle to modify my protocol to produce better results. During IVF round 2, we went with a lower initial dose and continued that dose for a majority of the time, which while it sounds counter-intuitive, produced almost double the number of eggs retrieved (16). It was somewhat discouraging to find out that only half of the eggs were "mature", but we had two 8 and 7 cell embryos transferred and another which made it to Day 5/6 to freeze, which ended up being the one that worked.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Evangeline )
Evangeline was, for the most part, great to work with! I got to know her after our FOT cycle and continued working with her on our second IVF cycle. She was typically responsive to my calls and emails, more so than the first nurse I had been assigned with our TESE and first egg retrieval. She once called someone else and left them a message with my protocol, which was concerning. I addressed it with Dr. Pfeifer and she addressed it with her. During our 2nd IVF cycle, Dr. Pfeifer had made a last minute addition of Lupron to my protocol, and due to insurance and timing, I was going to have to pay out-of-pocket for it from a local pharmacy. Evangeline was able to locate some in storage at the clinic and provided it to me free of charge.
One of the downsides of the nursing team is that they are all located at the Upper East Side location, so if you are seeing Dr. Pfeifer in Tribeca, you might not get to meet/see Evangeline in person.
Describe your experience with Weill Cornell Medical College.
Beautiful and comfortable state-of-the-art facilities. Tribeca is often a lot more efficient when it comes to bloodwork and ultrasound. Make sure you do your homework and get pre-certified if your insurance requires it. Sometimes you feel like a number during morning monitoring, but in my opinion, it also helps you feel reassured that you're going to a place where lots of others are trusting them with their care. Even if you don't get to see your doc. for monitoring, the other physicians I have also liked are Dr. Schattman, Dr. Kang and Dr. Melnick. Be advised that your physician likely won't do your egg retrieval or transfer as they all rotate OR days so it just depends which day you're ready and you'll get the doctor on-call.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Pretty painless at Tribeca office. Usually in and out in 30 mins. There was one day I waited over an hour for bloodwork, but I think this was due to a snowstorm that had impacted morning monitoring the day prior.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
IVF w/ ICSI is about $13,000 + cost of medications which for me was about $2-3,000
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
In our case, she would have liked to have performed a day 5 transfer in March (IVF cycle #2), but wanted to wait and make the final decision once she saw what the embryos looked like on day 3. In the end, she ended up transferring two moderate quality embryos not knowing if the other six, slower developing embryos, would make it to Day 5. Only 1 of 6 was of good enough quality to freeze, so in hindsight was the right decision. Those two failed to implant, but we did an FET with our day 5 frozen embryo in June and that proved to be the lucky one!
What specific things went wrong at Weill Cornell Medical College?
Failed to call with results
Failed to inform you of changes in protocol
Lost results
Provided conflicting information
Failed to convey critical information
Describe the specific things that went wrong at Weill Cornell Medical College.
There were a couple of times when lab results did not get through to them. Whether this was the lab's issue (since coming from out-of-state) or paperwork being misplaced, I can't say, but nonetheless was stressful and frustrating. Was not given instructions on when to begin the BC pill prior to our 2nd cycle, and since it was over the weekend that I needed to begin, it required me contacting Dr. Pfeifer via her cell during off-hours.
I started seeing Dr. Pfeifer after my second miscarriage because my OB/GYN thought I may have more success if I try IVF with PGS testing. I appreciated that Dr. Pfeifer didn't just jump to IVF and instead ran tests to assess next steps. She ultimately suggested we try again on our own if we were up to it and once we were pregnant she would monitor us closely for the first 10 weeks. We ended up getting pregnant on our own but had another loss. She was very caring during the whole process and seemed invested in our success. We are now starting the IVF process with her.
So far my experience with my primary nurse, Evangeline and the nurse staff has been excellent. Yes, you have to be on standby if you are expecting a call from them but I think that is standard. When my nurse does call she takes the time to answer all of my questions...I really like the Tribeca office. It is pretty easy to get an appointment and wait time for walk in blood work is reasonable. I also appreciate that you can go to the UES location on the weekends. For some appointments (IVF prep class, genetic counselor consultation, appointment prior to egg retrieval) you have to go to the UES location which is a little inconvenient for me but for the most part my care has been at Tribeca. Front desk staff is relatively easy to get in touch with and they are responsive via email and phone.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
So far my experiences have been very positive. Dr. Pfeifer takes the time to answer the questions I have and comes across as caring and thoughtful. She strikes a good balance of being honest and nurturing.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Be prepared with questions if you have them and if you are concerned about something, speak up.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
I started seeing Dr. Pfeifer after my second miscarriage because my OB/GYN thought I may have more success if I try IVF with PGS testing. I appreciated that Dr. Pfeifer didn't just jump to IVF and instead ran tests to assess next steps. She ultimately suggested we try again on our own if we were up to it and once we were pregnant she would monitor us closely for the first 10 weeks. We ended up getting pregnant on our own but had another loss. She was very caring during the whole process and seemed invested in our success. We are now starting the IVF process with her.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
I haven't yet started my IVF cycle but the protocol the Dr. is recommending is 225-400 FSH plus Menopur with Ganirelix.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Evangeline)
So far my experience with my primary nurse, Evangeline and the nurse staff has been excellent. Yes, you have to be on standby if you are expecting a call from them but I think that is standard. When my nurse does call she takes the time to answer all of my questions.
Describe your experience with Weill Cornell Medical College.
I really like the Tribeca office. It is pretty easy to get an appointment and wait time for walk in blood work is reasonable. I also appreciate that you can go to the UES location on the weekends. For some appointments (IVF prep class, genetic counselor consultation, appointment prior to egg retrieval) you have to go to the UES location which is a little inconvenient for me but for the most part my care has been at Tribeca. Front desk staff is relatively easy to get in touch with and they are responsive via email and phone.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
I am just starting IVF but I think the cost for IVF with PGS testing and meds without insurance is around 25K; our insurance will cover 10K for treatment and 4K for meds.
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Based on our discussions and the fact that we are doing PGS testing, the current recommendation is to transfer one embryo.
Dr. Pfeifer was easy to work with and clear in her communications. I wouldn't say she is the most compassionate doctor... She answered questions directly when I had the chance to ask them. The day of my egg retrieval even though she was not the doctor in the OR she called me to check in and let me know things had gone well. When I didn't answer the phone (napping) she took the time to call my husband which I really appreciated.
The clinic [Weill Cornell] is fine and they have two or 3 locations...The set times for monitoring are nice if you need to schedule but the walk in times are also good b/c you can get in early before work..If you do IVF they will give you a card to swipe in each time which is pre-loaded with your reason for visits...The nurse was nice and called every day as expected. She always had the information I needed and would answer questions. The one major issue is you can almost never get her one the phone if you miss a call or have an adhoc question.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer was easy to work with and clear in her communications. I wouldn't say she is the most compassionate doctor - but I don't think you can expect that from most fertility clinics. She answered questions directly when I had the chance to ask them. The day of my egg retrieval even though she was not the doctor in the OR she called me to check in and let me know things had gone well. When I didn't answer the phone (napping) she took the time to call my husband which I really appreciated.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Write your questions down and ask them as she is doing the monitoring exams. Know as much as you can before you go in so you can play a more active role in deciding your treatment path.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
The good part as others have said is she is at the monitoring appointments which is nice. If she is not there you will see the other doctor she shares the office with. Once we moved from IUI to IVF I felt more like a human - and more attention was paid to my case. The monitoring hours are very rushed and you don't have the chance to ask questions or get detailed answers from her - but you get a call from your nurse every day after blood work and ultrasound and they are great resources for questions.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
We had unexplained infertility which is so vague and annoying that its even a "diagnosis". I did the HSG scan, blood work, genetic testing and my husband did seamen analysis - all came back good. We then did two rounds on clomid, with IUIs - one with trigger shot - and one round of letrezol with IUI. All were unsuccessful. I went for daily monitoring and blood during all three cycles. When we moved to IVF I had more ultrasounds, and then moved to injectables: Gonal F, Menapur, Gonarelex with a trigger shot. I also took some antibiotics. We opted for ICSI, and the embryos were transferred day 3.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Evangaline Ewu)
The nurse was nice and called every day as expected. She always had the information I needed and would answer questions. The one major issue is you can almost never get her one the phone if you miss a call or have an adhoc question. You have to have your cell phone glued to your hip all afternoon. The nursing staff and techs were all nice and friendly.
Describe your experience with Weill Cornell Medical College.
The clinic is fine and they have two or 3 locations - none are convenient for me but they may be for others. The set times for monitoring are nice if you need to schedule but the walk in times are also good b/c you can get in early before work. On the weekends you have to go to the main building on the UES and it can be very crowded in there. If you do IVF they will give you a card to swipe in each time which is pre-loaded with your reason for visits - this is nice and prevents you from having to stand in line to check in.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
I think each monitoring session was abut $40 and each IUI was about $70. The retrieval and transfer for IVF was about $12,000, the meds were covered by insurance (about $10,000) except for $750 that I paid out of pocket.
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
She was open to what we wanted and supported our decision to transfer two.
What specific things went wrong at Weill Cornell Medical College?
Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Weill Cornell Medical College.
No major complaints only that I had to chase down a prescription once.
Dr. Pfeifer is very personable and knowledgeable, and is also a straight talker. She's also funny and warm, and made me feel like a person, not a number. However, it's difficult to get ahold of her on the phone, which can be frustrating....During my IVF cycle, the doctor left me a message about my transfer process, but when I called back, I couldn't get ahold of her, and wasn't able to talk to her about the number of embryo's being implanted before my transfer procedure. I ended up speaking to the doctor doing the procedure, but would have preferred not to feel like I was being pushed into a decision without having a conversation first.
[Weill Cornell - Tribeca] Strengths: Caring staff, smaller office, convenient location, easy walk-in process for monitoring appointments. Weaknesses: The billing department for the fertility clinic is terrible....Can also be difficult to get ahold of the doctor - even when leaving a message, a nurse will call you back and you have to then put through another message that you want to speak to the doctor...I was lucky in that Evangeline was my nurse for both my IUI and IVF cycles, and got to know me throughout the process.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer is very personable and knowledgeable, and is also a straight talker. She's also funny and warm, and made me feel like a person, not a number. However, it's difficult to get ahold of her on the phone, which can be frustrating.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Ask all your questions during your appointments, because you'll most likely speak to your nurse when you call, who will then have to call you back once she speaks to the doctor.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
I speak to the same nurse whenever I have questions, and the doctor knows me and my history.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
I had one unmedicated IUI, two medicated IUIs (with chlomid and an ovulation trigger), and then IVF using Follistim, Menopur, Ganirelyx, estrogen patches and progesterone.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Evangeline Iwo)
I was lucky in that Evangeline was my nurse for both my IUI and IVF cycles, and got to know me throughout the process.
Describe your experience with Weill Cornell Medical College.
Strengths: Caring staff, smaller office, convenient location, easy walk-in process for monitoring appointments. Weaknesses: The billing department for the fertility clinic is terrible. The woman who works there is a nightmare. Can also be difficult to get ahold of the doctor - even when leaving a message, a nurse will call you back and you have to then put through another message that you want to speak to the doctor. Can be frustrating.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
For the most part, it's an efficient system at the Tribeca office. There were some mornings when it would take a long time, but there was always a reason - they were short-staffed or the computers had gone down. If I had an appointment (which I recommend, even for monitoring hours), I was always seen quickly with no issues.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
Each IUI cycle cost about $4k, for all the appointments, blood work, ultrasounds and medications. For IVF, the full cost was about $12k.
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
I felt that I was "told" how many embryos were being transferred, as opposed to having the option to disagree. This was my biggest issue with Weill Cornell.
What specific things went wrong at Weill Cornell Medical College?
Provided conflicting information
Describe the specific things that went wrong at Weill Cornell Medical College.
During my IVF cycle, the doctor left me a message about my transfer process, but when I called back, I couldn't get ahold of her, and wasn't able to talk to her about the number of embryo's being implanted before my transfer procedure. I ended up speaking to the doctor doing the procedure, but would have preferred not to feel like I was being pushed into a decision without having a conversation first.
Dr. Pfeifer established a plan for my treatment and explained it well. She was realistic yet encouraging. When my body responded in unexpected ways and we had to change the plan, she clearly communicated why. I trust her very much...First I was on estrodial and progesterone for a few months in an attempt to restart ovulation naturally. Then I tried clomid, but that didn't produce ovulation. Since I wasn't responding, we canceled that cycle and I took medicine to bring on a bleed so we could start again with the next cycle. Then I started taking the nightly hormone injections, and finally my hormone levels started to rise and my follicle started to grow. I went to the clinic every other day to keep an eye on its growth. When the time was right, I gave myself the trigger shot injection. Then we did an IUI.
The morning monitoring hours (between 7-8:30 I think) can be very crowded [at Cornell in Tribeca]. I often have to wait more than 30 minutes even if I'm just doing a blood test that will take 2 minutes. But the overall clinic and staff is great. They're all very competent, organized, and friendly...I've never met my nurse Evangeline, but she's the one who calls me with results from the bloodwork and instructions. She's always very clear about next steps, and always has time to answer my questions.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer established a plan for my treatment and explained it well. She was realistic yet encouraging. When my body responded in unexpected ways and we had to change the plan, she clearly communicated why. I trust her very much.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Go see her!
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
Dr Pfeiffer is warm, practical, and no-nonsense. In our initial session, she wanted to hear all about the life circumstances that had brought me to her clinic. We discussed how they had impacted by physical and reproductive health. She was realistic yet encouraging about my prospects.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
First I was on estrodial and progesterone for a few months in an attempt to restart ovulation naturally. Then I tried clomid, but that didn't produce ovulation. Since I wasn't responding, we canceled that cycle and I took medicine to bring on a bleed so we could start again with the next cycle. Then I started taking the nightly hormone injections, and finally my hormone levels started to rise and my follicle started to grow. I went to the clinic every other day to keep an eye on its growth. When the time was right, I gave myself the trigger shot injection. Then we did an IUI.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Evangeline)
I've never met my nurse Evangeline, but she's the one who calls me with results from the bloodwork and instructions. She's always very clear about next steps, and always has time to answer my questions.
Describe your experience with Weill Cornell Medical College.
The morning monitoring hours (between 7-8:30 I think) can be very crowded. I often have to wait more than 30 minutes even if I'm just doing a blood test that will take 2 minutes. But the overall clinic and staff is great. They're all very competent, organized, and friendly.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
Because I was classified as infertile, almost all of my costs were covered by insurance. I purchased donor sperm myself.
What specific things went wrong at Weill Cornell Medical College?
Failed to call in prescriptions to pharmacy
Provided conflicting information
Describe the specific things that went wrong at Weill Cornell Medical College.
One day when my primary nurse was away, I had to deal with other nurses who didn't know the specifics of my situation. They called in a necessary medication to a pharmacy that didn't take my insurance, and I couldn't get anyone on the phone before the clinic closed to correct the situation that day.
I saw Dr Pfeifer in 2016 and there were so many small obstacles to jump before i could embark on a fertility treatment in 2018; I think she did a great job of being with me every step of the way...was very polite, cheerful and had great bedside manners. Our meetings with her were precise; she had answers to all our questions; she never dismissed any of our concerns as silly or stupid. She constantly evaluated my health, and my fertility journey to modify the approach so as to achieve success in an optimum number of cycles.
I could go in for monitoring in the mornings [at Weill Cornell]. The process was efficient...Cornell had also issued a card, which we could swipe to check in, and that was super easy...The billing team doesn't efficiently communicate if your insurance does not accept the practice and then you are left paying some huge bills...The nursing staff was polite, professional and friendly. They always greeted me with a smile; spoke encouragingly each time i had to go for my blood work and ultrasound.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Samantha Pfeifer was very polite, cheerful and had great bedside manners. Our meetings with her were precise; she had answers to all our questions; she never dismissed any of our concerns as silly or stupid. She constantly evaluated my health, and my fertility journey to modify the approach so as to achieve success in an optimum number of cycles.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Keep faith in the process and trust Dr Pfeifer's knowledge, expertise regarding the fertility treatment.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
Dealing with infertility already comes with its own set of challenges. And if one comes across a doctor who gives you hope while being realistic is definitely a sign. I saw Dr Pfeifer in 2016 and there were so many small obstacles to jump before i could embark on a fertility treatment in 2018; I think she did a great job of being with me every step of the way.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
I met Dr Pfeifer in 2016, and the first thing she wanted me to focus on reducing my pre-diabetic numbers to normal. I was suggested to go for additional help from a endocrinologist. Then in 2017, Dr Pfeifer discovered I had uterine polyps and asked me to go for a surgery. In 2018, I had my egg retrieval after my insulin numbers were stabilized and then in October 2018, I had my egg transfer. To sum up, Dr Pfeifer in the two years that I have known her, tried to remove every possible hurdle that would have prevented me from having a successful IVF cycle.
Describe your experience with the nursing staff at Weill Cornell Medical College.
The nursing staff was polite, professional and friendly. They always greeted me with a smile; spoke encouragingly each time i had to go for my blood work and ultrasound.
Describe your experience with Weill Cornell Medical College.
Cornell has the benefit of some amazing doctors with experience and nursing staff; their hospital New York Presbyterian where we end up visiting for all procedures is well equipped with state of the art technology. All their offices have mostly helpful front staff. Only make sure your insurance has Weil Cornell has in network provider; a lot of times the doctors are part of the insurance, but the practice is not. The billing team doesn't efficiently communicate if your insurance does not accept the practice and then you are left paying some huge bills.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
I could go in for monitoring in the mornings. The process was efficient. All I had to do was check in at the front office, and I would be called within 10 minutes. Cornell had also issued a card, which we could swipe to check in, and that was super easy.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
The costs included all the monitoring done with bloodwork and ultrasounds, one cycle of IUI, egg retrieval procedure, PGD/PGS testing, ICSI, Embryo transfer.
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Dr Pfeifer was very clear,because of my age, she would like to transfer a single embryo only. We agreed with this approach and are happy with the result
She [Dr. Pfeifer] was friendly and warm, but also had a plan of action that she was ready to put into motion immediately. I saw her at every monitoring appointment, and I always felt like she knew exactly what was going on with me. She also performed my tests and was really good about going over results.
The Tribeca office of Weill Cornell is small and very efficient. I was never made to wait more than 20 minutes (and that was an anomaly - even for morning monitoring I was usually called within 10 minutes)....Evangeline, or sometimes Devon, would call with any instructions or explanations and they were always very clear. A couple of times it required them calling a pharmacy more than once and they were always right on top of it. Very helpful.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
We went to a different clinic for our first child and wanted to try a different place for our second. Dr. Pfeifer sat with us at our initial consult and went through all of the medical records and discussed them. She was impressed with my knowledge of treatment and therefore didn't dumb things down for me. She was friendly and warm, but also had a plan of action that she was ready to put into motion immediately. I saw her at every monitoring appointment, and I always felt like she knew exactly what was going on with me. She also performed my tests and was really good about going over results.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
If you've been to a previous doctor at a different clinic, make sure you bring your medical records with you. Don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
I saw Dr. Pfeifer every time I went in for tests or monitoring. She clearly remembered who I was from appointment to appointment, knew exactly what was going on and where I was in my cycle, and knew my name (and addressed me as such) without having to check the chart.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
Because I had success at my old clinic with IUI, Dr. Pfeifer recommended that we try three cycles of IUI with medication and trigger shot before discussing IVF. She ran the IUI cycle concurrently with some tests I needed to have (a saline sonogram, AMH levels, day 4 bloods). I took 100 mg of Clomid from days 4-8, then went in for a saline sonogram (not the normal course of action in an IUI, but they had to make sure my uterus was clear of scar tissue from my previous c-section) on Day 10. At Day 10 they noted that my follicles were large, but my lining had some catching up to do. I went back in for monitoring on day 11, they drew blood, saw my lining had grown a bit more and my follicles had gotten bigger. I was called that day and directed to take an Ovidrel trigger shot on the evening of day 11. I had an IUI on the morning of day 13. Two weeks later, I had beta blood levels drawn and got a positive. Dr. Pfeifer had me come in for two ultrasounds - one to confirm an intrauterine pregnancy at 5 weeks, and another to confirm viability (fetal heartbeat) around 7 weeks.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Evangeline)
Evangeline, or sometimes Devon, would call with any instructions or explanations and they were always very clear. A couple of times it required them calling a pharmacy more than once and they were always right on top of it. Very helpful.
Describe your experience with Weill Cornell Medical College.
The Tribeca office of Weill Cornell is small and very efficient. I was never made to wait more than 20 minutes (and that was an anomaly - even for morning monitoring I was usually called within 10 minutes).
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
Infertility testing and IUI is covered by my insurance, with Weill Cornell accepts. All money owed is because of deductibles/co-pays.
What specific things went wrong at Weill Cornell Medical College?
Provided conflicting information
Describe the specific things that went wrong at Weill Cornell Medical College.
My only complaint is that the IUI instruction sheet they give out has some information on it regarding calling the IUI hotline at the start of a cycle that is not accurate. That led to some frustration and confusion when my cycle started. It got clarified for me by my nurse coordinator.
I feel fortunate to have worked with Dr. Pfeifer. Her professionalism and bedside manner is unmatched! She is understanding and really wants the very best for her patients. I do wish it was easier to get in touch with her. During tough times, it is helpful to have that level of understanding.... I went through 3 different protocols: 1st & 2nd- Gonal F/Follistim; Menopur; Ganirelix 1st resulted in pregnancy 2nd resulted in more eggs. the first transfer, no pregnancy 3rd still had 2 frozen embryos and implanted both... no pregnancy again.
I think a weakness is trying to get someone [at Weill Cornell Medical] on the phone... it can be a bit stressful. However, they do call back when they say that they will. Other than that, I absolutely loved the care that I have received from them thus far.... There were definitely a lot of patients during monitoring hours... but I understand. We're all there for the same purpose.... Working with Evangeline was great! Her care and compassion really stood out.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
I feel fortunate to have worked with Dr. Pfeifer. Her professionalism and bedside manner is unmatched!
She is understanding and really wants the very best for her patients. I do wish it was easier to get in touch with her. During tough times, it is helpful to have that level of understanding.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Be patient. This is a long journey and may have positive and negative outcomes.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer is really thorough in explaining what is going in. She is also very compassionate and empathetic which I really appreciated.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
I went through 3 different protocols:
1st & 2nd- Gonal F/Follistim; Menopur; Ganirelix
1st resulted in pregnancy
2nd resulted in more eggs. the first transfer, no pregnancy
3rd still had 2 frozen embryos and implanted both... no pregnancy again.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Evangeline)
Working with Evangeline was great! Her care and compassion really stood out.
Describe your experience with Weill Cornell Medical College.
I think a weakness is trying to get someone on the phone... it can be a bit stressful. However, they do call back when they say that they will.
Other than that, I absolutely loved the care that I have received from them thus far.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
There were definitely a lot of patients during monitoring hours... but I understand. We're all there for the same purpose.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
Roughly $10k-$15k out of pocket for both cycles. This is because my insurance covered a portion of it.
she [Dr. Samantha Pfeifer] was great- she was easy to talk to and was a good listener. she had a great energy about her and just pleasant to deal with. i sincerely felt she cared about me. and, i felt that she was experienced to make the right decisions. i would recommend her to anyone...tribeca's office and staff were great- during holidays or weekends, all patients have to go to the Upper East Side office for daily monitoring or any procedures. the upper east side is a cornucopia of women of all sorts but they also include the really demanding types. sometimes the waiting room is so full that there aren't available seats!
Loved the [Cornell] Tribeca nursing staff- never had a problem with them paricularly with taking blood. they were so compassionate and optimistic. they had good energy. i was so happy to see any of them when i had to do the the York Avenue office because they definitely had a better attitude!...tribeca's office and staff were great- during holidays or weekends, all patients have to go to the Upper East Side office for daily monitoring or any procedures. the upper east side is a cornucopia of women of all sorts but they also include the really demanding types. sometimes the waiting room is so full that there aren't available seats!
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
she was great- she was easy to talk to and was a good listener. she had a great energy about her and just pleasant to deal with. i sincerely felt she cared about me. and, i felt that she was experienced to make the right decisions. i would recommend her to anyone.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
just be prepared to find a good OB as early as 8 weeks as unfortunately, she does not do deliveries!!
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
i thought she was just delightful and caring. i totally trusted her and thought she had good judgement.
Describe your experience with the nursing staff at Weill Cornell Medical College.
Loved the Tribeca nursing staff- never had a problem with them paricularly with taking blood. they were so compassionate and optimistic. they had good energy. i was so happy to see any of them when i had to do the the York Avenue office because they definitely had a better attitude!
Describe your experience with Weill Cornell Medical College.
tribeca's office and staff were great- during holidays or weekends, all patients have to go to the Upper East Side office for daily monitoring or any procedures. the upper east side is a cornucopia of women of all sorts but they also include the really demanding types. sometimes the waiting room is so full that there aren't available seats!
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Tribeca office was great- the York Ave office was a painful line. i think there is a window in June or July where they don't do IVF so it becomes packed with women squeezing in the last IVF before the doctor's and nurses go on vacation, i think...
Dr.Pfeifer was very personable and always treated me like I was her only patient. She was never rushed and always spent lots of time with me. She and her team were very accessible to answer any calls or emails with questions...We discussed all the pros and cons of single or multiple embryo transfers and she made sure we had all our questions answered and help us make informed decisions
The main office [of Weill Cornell Medical College] is crowded and lots going on because there are so many doctors and patients...Monitoring hours were very convenient and you can go to any location...Dr.Pfeifer was very personable and always treated me like I was her only patient. She was never rushed and always spent lots of time with me. She and her team were very accessible to answer any calls or emails with questions.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr.Pfeifer did every ultrasound during IVF and my egg retrieval. While she has 100s of patients, I always felt like her only one. She explained everything in detail and always made me feel educated and comfortable every step of the process.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
Dr.Pfeifer was very personable and always treated me like I was her only patient. She was never rushed and always spent lots of time with me. She and her team were very accessible to answer any calls or emails with questions.
Describe your experience with Weill Cornell Medical College.
The main office is crowded and lots going on because there are so many doctors and patients. People don’t give enough credit to the embryologists at clinics...I believe the best of the best are at Weill
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Monitoring hours were very convenient and you can go to any location.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
I have 0 fertility insurance
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
We discussed all the pros and cons of single or multiple embryo transfers and she made sure we had all our questions answered and help us make informed decisions
She [Dr. Samantha Pfeifer] has a lot of knowledge so go prepared to dig into it...Dr. Pfeifer was informative and honest in our consultation, albeit a little dry. She clearly had a somewhat rehearsed bit covering the process, facts and statistics however, I felt like she answered all of my questions realistically, based on research and facts while also keeping in mind my personal situation. At the end of the day, a good doctor will give you the most accurate information to make the right decision for you. Fertility is such a unique process for everyone so a doctor who balances research with personal circumstances and health is what I wanted and got with Dr. Pfeifer.
My consultation appointment started 30 minutes late [at Weill Cornell Medical College], but I did get a full appointment in. The clinic seems a bit sterile, which I guess is probably appropriate. I was a little bit confused about next steps after leaving but I called the care coordinator and he set me straight so it ended up not being an issue...I gave blood for my consultation and saw the results come into my portal. Everything looked normal but nobody called to discuss. I didn’t even know what we were testing and why.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer sticks to facts and research in giving you information to make decisions. Perhaps she leans more on experience in developing treatment plans as she is a professional with many years under her belt, but she doesn’t leave it to the inexperienced patient to make decisions based on “feeling”. I also appreciated that she was very knowledgeable about how fertility medication may affect people with an autoimmune disease I have. I already knew this information but asked anyway and was impressed that she could state specific studies that were done on this and their findings.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Do your research on the process BEFORE going to see her so that you can spend time asking deeper questions. I was a little bit green and regret wasting time asking about basics that I should have researched before. She has a lot of knowledge so go prepared to dig into it.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer was informative and honest in our consultation, albeit a little dry. She clearly had a somewhat rehearsed bit covering the process, facts and statistics however, I felt like she answered all of my questions realistically, based on research and facts while also keeping in mind my personal situation. At the end of the day, a good doctor will give you the most accurate information to make the right decision for you. Fertility is such a unique process for everyone so a doctor who balances research with personal circumstances and health is what I wanted and got with Dr. Pfeifer.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
I only saw Dr. Pfeifer for a consultation. I intend to go through an egg freezing cycle however the clinic closed temporarily because of Covid-19 before I got the chance to.
Describe your experience with the nursing staff at Weill Cornell Medical College.
I only gave blood once, they were kind and it was easy enough.
Describe your experience with Weill Cornell Medical College.
My consultation appointment started 30 minutes late, but I did get a full appointment in. The clinic seems a bit sterile, which I guess is probably appropriate. I was a little bit confused about next steps after leaving but I called the care coordinator and he set me straight so it ended up not being an issue.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
Only had a consultation (~300?) with bloodwork.
What specific things went wrong at Weill Cornell Medical College?
Failed to call with results
Describe the specific things that went wrong at Weill Cornell Medical College.
I gave blood for my consultation and saw the results come into my portal. Everything looked normal but nobody called to discuss. I didn’t even know what we were testing and why.
Dr. Pfeifer has a great bedside manner...sets realistic expectations while still maintaining a sense of warmth and human connection...knows science AND how to communicate compassionately with patients...was thorough and reached out with key results day..night...weekends...went out of her way to do one of my retrievals when she wasn't on the schedule for that particular day
Cornell rotates doctors for retrievals and transfers so there is no guarantee that your assigned doctor will be doing the procedure on the day it's scheduled...Great nursing team. Always got back to me with results, instructions, and answers to my questions promptly...Tribeca office is smaller and more intimate than the main UES location
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
I had a positive experience with Dr. Pfeifer. She was thorough and reached out with key results day and night and even on the weekends. She went out of her way to do one of my retrievals when she wasn't on the schedule for that particular day. (Cornell rotates doctors for retrievals and transfers so there is no guarantee that your assigned doctor will be doing the procedure on the day it's scheduled.)
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
As with many doctors, it's best to come prepared to appointments with questions to make sure any concerns are addressed and you have all the information you need to make informed choices.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer has a great bedside manner. She sets realistic expectations while still maintaining a sense of warmth and human connection. After seeing other REs with more robotic personalities, it was nice to connect with a doctor who knows science AND how to communicate compassionately with patients.
Describe your experience with the nursing staff at Weill Cornell Medical College.
Great nursing team. Always got back to me with results, instructions, and answers to my questions promptly.
Describe your experience with Weill Cornell Medical College.
The Tribeca office is smaller and more intimate than the main UES location. It's well run, i.e. the waiting room is generally uncrowded and things run on time for the most part. I dreaded having to trek to the UES for monitoring on the weekends when the Tribeca office was closed because it always felt like such a zoo in comparison.