Rated 9.4
Strongly recommend: 71%Neutral: 29%9.4
71% strongly recommend
4 reviews
Humanity
8.3
8.3
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.4
9.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.6
6.6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6.8
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of Michigan
Residency
Washington U
Fellowship
U Of Pennsylvania,

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Samantha Schon works at

University of Michigan Center for Reproductive Medicine
Rated 7.6
Strongly recommend: 49%Neutral: 27%Don't recommend: 24%7.6

Explore Clinic
Ann Arbor
475 Market Place, Building 1, Suite B
Ann Arbor, MI 48108

4 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
9
Age 31
3 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Schon is EXTREMELY responsive. She encouraged us to contact her at any time with questions and every time I have received a response within an hour or so...She builds rapport talking about her own experiences and asking about other details of our lives when we have consults with her...She is confident in her recommended plan of treatment but willing to consider making adjustments....
The clinic [Univ of Michigan Center for Reproductive Medicine] is very organized. Their patient paperwork is very helpful. Their team members are very skilled and kind (Medical Assistants, Ultrasonographers, etc.). A new patient should know that this is an academic practice, which means that frequently a fellow will be providing treatments as part of their training...nurses are EXTREMELY responsive to portal messaging...
How was your experience with Samantha Schon at University of Michigan Center for Reproductive Medicine?
Dr. Schon is pragmatic but also considerate. She followed her clinic's standard protocol for unexplained infertility in our case, but was open to any question that I had, even ordering a testosterone test to rule out PCOS despite not having many markers, to give me peace of mind. She is understanding of our complicated schedule due to my husband's job and completely willing to work with our timelines (i.e. doing a retrieval and waiting for a frozen transfer at a time that works better for us). She is confident in her recommended plan of treatment but willing to consider making adjustments. She and I have different personalities, but I trust her and like her a lot. Dr. Schon is EXTREMELY responsive. She encouraged us to contact her at any time with questions and every time I have received a response within an hour or so. Our experience with Dr. Schon through 3 rounds of clomid + timed intercourse, 3 rounds of clomid + IUI, one round of stims, one egg retrieval and a fresh transfer have been great so far.
What's one piece of advice would you give a prospective patient of Samantha Schon at University of Michigan Center for Reproductive Medicine?
I would recommend calling to make an appointment as soon as possible as Dr. Schon is very busy. Also, come prepared with any questions you or your partner have to your consultation, she is happy to answer any questions on demand.
During treatment, were you treated like a number or a human with Samantha Schon at University of Michigan Center for Reproductive Medicine?
While Dr. Schon is no-nonsense, she treats me like a human. She and her nurses are EXTREMELY responsive to portal messaging. She builds rapport talking about her own experiences and asking about other details of our lives when we have consults with her.
Describe the protocols Samantha Schon used in your cycles at University of Michigan Center for Reproductive Medicine and their degree of success.
I began treatment strategies with Dr. Schon 7 months after a miscarriage and after trying to conceive for 12 months total. All testing was clear and my initial diagnosis was unexplained fertility. My husbands counts were good. So, since it had not been 1 year since my miscarriage and our insurance would not yet cover IVF, she recommended beginning with clomid then clomid + IUI while we waited for coverage to kick in. I began with two rounds of 50mg clomid days 3-7 of my cycle, ultrasound on day 13 to visualize follicles and then timed intercourse. We then moved on to two rounds of 50mg clomid days 3-7, day 13 ultrasound, ovidrel on day 13 or 14 depending on follicles, and IUI on day 15 or 16. Because I only ever had two follicles maximum while on the 50mg dose of clomid, I increased dosage to 100 mg clomid days 3-7 for the third and final IUI cycle. Day 13 ultrasound showed I produced 2 follicles, Day 14 ultrasound confirmed ready for ovidrel and IUI on day 16. We had a pre-scheduled consult (our third, scheduled 3 months ahead of time to align roughly with that cycle) after the third failed IUI. Dr. Schon recommended we move on to IVF since one round would now be covered by our insurance. I would have to wait for my period to start and undergo a mock transfer and additional blood testing (renewing some hormone panels and infectious diseases testing for both me and my partner). With a clear mock transfer and the start of my second period after the consult, she started me on a cold-start antagonist protocol. I had an ultrasound and estradiol test on cycle day 2/treatment day 1 and began with 225 gonal F on treatment days 1-3. I had an estradiol test on TD 4. I dropped to 150 gonal F and added 150 menopur treatment days 4-5. I hd an ultrasound treatment day 6 showing no follicles. I increased to 225 gonal F and kept 150 menopur for treatment days 6 and 7. I had a ultrasound and estradiol draw on treatment day 8 showing 24 follicles smaller than 12mm. Treatment days 8-9 I took 225 gonal F, 225 menopur and added 250 ganirelix. I had another ultrasound and estradiol test treatment day 10 showing 14 follicles under 12mm, 1 at 12mm, 1 at 13 mm, 2 at 14mm and 1 at 15mm. i held medications at the same dosage treatment days 10 and 11. My final ultrasound ended up being on treatment day 12. I had 15 follicles under 12mm, 1 at 12mm, 1 at 14mm, 2 at 16mm and 3 at 18mm. I was told to take ovidrel perfectly timed that evening and take a final dose each of gonal f and menopur (both at 225) an hour after ovidrel. I was prepared to expect 7 eggs able to be retrieved. My retrieval was scheduled for 36 hours after trigger shot, on treatment day 14. After the retreival we were informed they got 8 eggs. They did conventional insemination (not ICSI). 7 of the eggs were mature enough to fertilize. 2 fertilized abnormally and on day 1 we had 5 embryos. on day 3 we had 5 embryos, the best graded 8A. We were advised to let it develop and wait for a day 5 transfer, which we did. Beginning the day of the transfer I took 2 doses of medrol daily for 6 days. I also took 3 doses of oral estrace and 3 doses of prometrium suppositories, to continue through 1st beta. on day 6 we were told only one of the remaining 4 embryos was good enough to freeze. It is scored 4AB. We are awaiting beta 9 days post fresh transfer. We have a consult scheduled a few weeks later to discuss frozen transfer of remaining embryo if first fails.
Describe your experience with the nursing staff at University of Michigan Center for Reproductive Medicine.
Dr. Schon's nurses are extremely responsive on the patient portal and don't hesitate to call with sensitive or timely information. They are good communicators of the clinic's policies but also understand you are human and try to be as helpful as possible overall. They show compassion and understanding. They know the ins and outs and have historical knowledge of how treatment decisions have been made for other patients with similar conditions. I primarily encountered the nurses at consultations, not during actual monitoring or treatment appointments.
Describe your experience with University of Michigan Center for Reproductive Medicine.
The clinic is very organized. Their patient paperwork is very helpful. Their team members are very skilled and kind (Medical Assistants, Ultrasonographers, etc.). A new patient should know that this is an academic practice, which means that frequently a fellow will be providing treatments as part of their training. In addition to fellows, medical students are frequently learning at this practice and you can expect to be asked if a student can observe your appointment, which could be sensitive depending on the treatment. A patient will not have the same provider at every appointment and will see a wide variety of the doctors and staff at the practice, so a different doctor could be performing your mock transfer from your actual transfer, your egg retrieval or your IUI. This clinic has weekend hours for critical monitoring and procedures and has someone on-call evenings and weekends. The clinic does close over the christmas holiday and for a week in october, but patients are prepared for these closures and they pause treatments that could overlap with the closures, which could be frustrating. The clinic has a few locations for consultations and light monitoring, but most procedures happen at the Briarwood location. The clinic schedules monitoring in the morning, and has a noon meeting every day when the doctors review monitoring and then communicate next steps in the afternoon, which is a very helpful timeline to anticipate communication.
Describe the costs associated with your care under Samantha Schon at University of Michigan Center for Reproductive Medicine.
IUI cost about $650 (hospital and professional fees combined, not covered by our insurance). 5 lifetime fills of gonal f and menopur are covered by our insurance, together with ganirelix, ovidrel and syringes paid about $120 for one round of stims. One retrieval and transfer are covered by our insurance at 80%. We paid $993 for hospital + professional fees for the retrieval and over $800 for the transfer. Consults and monitoring were covered by our insurance.
Describe Samantha Schon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Michigan Center for Reproductive Medicine.
Dr. Schon recommended transferring one embryo at a time because that is what our insurance covers and there are not significant benefits to transfering 2. However we were also told that if embryo quality on day 3 was not great they might recommend transfering 2 embryos on day 3, a situation that almost happened to us, but one of our embryos pulled ahead at the last minute with significant development in just 2 hours.
10
Doctor
Samantha Schon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
9
Clinic
University of Michigan Center for Reproductive Medicine
Ann Arbor
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
8
Age 31
Tubal Blockage
European
Income $100K - $199K
Only Doc Seen
IVF With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
I had both my tubes removed [by Dr. Samantha Schon]. I can get pregnant just fine, but both tubes were blocked after my first pregnancy...She took the time to really make sure we understood the process, and even went into great detail given our specific circumstances. We didn't feel rushed and were encouraged to ask all the questions we had...She can be pretty blunt, but in a way that still makes you feel human. She has undergone IVF herself, so she knows the process more completely probably more than other doctors. She is very responsive to messages in the portal. She was even able to squeeze us in for a consult on a Friday afternoon at 4:45, when they close at 5, and we didnt even leave her office until almost 6, and she didn't make use feel rushed.
They only transfer 1 embryo at a time at UM. We were hoping to do 2, but the risks are too high with transferring two, and it doesn't increase your chances by very much...once you've had the consult, it seems to be fairly easy to get an appointment in. The entire clinic shutdown for 1 day on October 4, so they didnt do any cycles that started after 9/21...which was incredibly annoying because mine started the day after. But no one was available to do any labs, retrievals, or transfers that day. They offer a 60% discount for IVF if insurance doesn't cover the costs of IVF.
How was your experience with Samantha Schon at University of Michigan Center for Reproductive Medicine?
She can be pretty blunt, but in a way that still makes you feel human. She has undergone IVF herself, so she knows the process more completely probably more than other doctors. She is very responsive to messages in the portal. She was even able to squeeze us in for a consult on a Friday afternoon at 4:45, when they close at 5, and we didnt even leave her office until almost 6, and she didn't make use feel rushed.
What's one piece of advice would you give a prospective patient of Samantha Schon at University of Michigan Center for Reproductive Medicine?
Don't be afraid to use the online patient portal. They are very responsive to communicating through this way. Don't be afraid to ask any questions-they want you to understand the process.
During treatment, were you treated like a number or a human with Samantha Schon at University of Michigan Center for Reproductive Medicine?
She took the time to really make sure we understood the process, and even went into great detail given our specific circumstances. We didn't feel rushed and were encouraged to ask all the questions we had.
Describe the protocols Samantha Schon used in your cycles at University of Michigan Center for Reproductive Medicine and their degree of success.
Antagonist protocol. I had both my tubes removed. I can get pregnant just fine, but both tubes were blocked after my first pregnancy. Cold-start cycle. Gonal-f, Menopur, Ganirellix, progesterone suppositories, estrace.
Describe your experience with the nursing staff at University of Michigan Center for Reproductive Medicine.
They are incredibly nice, and responsive. They make sure to get you the correct information and want to make sure all your questions are answered. I really love the nursing staff.
Describe your experience with University of Michigan Center for Reproductive Medicine.
The initial wait time to get in can be quite long. We had to wait 3 months for a consult, which was aggravating. But once you've had the consult, it seems to be fairly easy to get an appointment in. The entire clinic shutdown for 1 day on October 4, so they didnt do any cycles that started after 9/21...which was incredibly annoying because mine started the day after. But no one was available to do any labs, retrievals, or transfers that day. They offer a 60% discount for IVF if insurance doesn't cover the costs of IVF.
Describe the costs associated with your care under Samantha Schon at University of Michigan Center for Reproductive Medicine.
Gonorrhea $55 Varicella $0 Rubella $0 Blood Type/Antibody $0 Anti Mullerian Hormone $0 CBC $0 TSH $0 FSH $0 Estradiol $0 LH $0 Prolactin $0 Progesterone $0 CMV IGG $46 CMV IGM $0 Pap $0 HSG $0 Mock Transfer $646 Antral Follicle Count $0 Semen Analysis $128 Ultrasounds $0 Serum Estradiol $0 Serum Progesterone $0 CBC $0 Ultrasounds $0 Anesthesia $800 Conscious Sedation Recovery $280 Oocyte/Semen Processing $1,062 Oocyte Retrieval $804 Ultrasound Guidance $0 Embryo Preparation $271 Embryo Transfer $325 Ultrasound Guidance $0 Anesthesia $800 Oocyte Retrieval $400 Ultrasound Guidance $0 Embryo Transfer $322 Ultrasound Guidance $0 Blastocyst $290 Embryo Biopsy for PGD/PGS $0 PGTA for 8 embryos $0 Embryo cryopreservation $465 Yearly storage fee $363 $7,058
Describe Samantha Schon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Michigan Center for Reproductive Medicine.
They only transfer 1 embryo at a time at UM. We were hoping to do 2, but the risks are too high with transferring two, and it doesn't increase your chances by very much.
8
Doctor
Samantha Schon
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
University of Michigan Center for Reproductive Medicine
Ann Arbor
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
10
NPS
10
Age 38 - 39
Diminished Ovarian Reserve
Endometriosis
Uterine Fibroids
Unexplained
European
Income $100K - $199K
1st of 3 Docs
11 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She was very nice- great bedside manner...Trying for baby #2 with Dr. Schon Completed 8 IUI’s with Letrozole and Ovidrel. No success. IVF was recommended, but we didn’t have the money or medical insurance coverage to do it. [she] was very upfront and compassionate...We utilized Letrozole, Ovidrel and IUI’s due to unexplained infertility. Although her clinic was successful with our baby #1 with that protocol, we were not successful at achieving to get pregnant with baby #2.
Difficult to get an initial appointment [at University of Michigan Center] but once you do become a patient, they are on top of your care with no issues with scheduling. I had zero issues with my medical insurance with how they billed...We utilized Letrozole, Ovidrel and IUI’s due to unexplained infertility. Although her clinic was successful with our baby #1 with that protocol, we were not successful at achieving to get pregnant with baby #2.
How was your experience with Samantha Schon at University of Michigan Center for Reproductive Medicine?
Trying for baby #2 with Dr. Schon Completed 8 IUI’s with Letrozole and Ovidrel. No success. IVF was recommended, but we didn’t have the money or medical insurance coverage to do it. Dr. Schon was very upfront and compassionate.
What's one piece of advice would you give a prospective patient of Samantha Schon at University of Michigan Center for Reproductive Medicine?
Be patient as she will try all avenues possible.
During treatment, were you treated like a number or a human with Samantha Schon at University of Michigan Center for Reproductive Medicine?
She was very nice- great bedside manner.
Describe the protocols Samantha Schon used in your cycles at University of Michigan Center for Reproductive Medicine and their degree of success.
We utilized Letrozole, Ovidrel and IUI’s due to unexplained infertility. Although her clinic was successful with our baby #1 with that protocol, we were not successful at achieving to get pregnant with baby #2.
Describe your experience with the nursing staff at University of Michigan Center for Reproductive Medicine.
Helpful. Kind, knowledgeable, organized.
Describe your experience with University of Michigan Center for Reproductive Medicine.
Difficult to get an initial appointment but once you do become a patient, they are on top of your care with no issues with scheduling. I had zero issues with my medical insurance with how they billed.
Describe the costs associated with your care under Samantha Schon at University of Michigan Center for Reproductive Medicine.
My medical insurance at the time covered my medication and IUI so I had zero issues with billing.
What specific things went wrong at University of Michigan Center for Reproductive Medicine?
  • Provided conflicting information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at University of Michigan Center for Reproductive Medicine.
One particular cycle, I had 4 follicles and Dr. Kelley at the time was out of town so Dr. Lanham said we couldn’t go through with the IUI. I felt strongly we should have tried anyway due to my age and being unsuccessful. Dr. Kelley said when she got back from vacation that she would have agreed and proceeded with an IUI given my history and she was disappointed they cancelled it.
10
Doctor
Samantha Schon
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
University of Michigan Center for Reproductive Medicine
Ann Arbor
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
2017 - 2018, Successful
NPS
10
NPS
10
Age 33 - 34
5 Fertility Medications
Anovulation
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Samantha Schon] always remains involved in your care, even if she is not in the office that day...is amazing. She is kind, compassionate, and cares deeply for all of her patients. You can tell that having rapport with her patients is very important to her...s an extremely smart and competent physician. I trusted her decision making completely. She personally kept us informed of our test results as they became available and was always there to support us...You are in excellent hands!... it's highly likely that you will meet other docs (including the fellows) along the way...
[University of Michigan Center for Reproductive Medicine is] a group practice so it's highly likely that you will meet other docs (including the fellows) along the way -- however, Dr Schon always remains involved in your care, even if she is not in the office that day...All the nurses we met with were great. They were all kind, patient, and communicated well...You are in excellent hands!...Dr Schon is an extremely smart and competent physician. I trusted her decision making completely. She personally kept us informed of our test results as they became available and was always there to support us.
How was your experience with Samantha Schon at University of Michigan Center for Reproductive Medicine?
Dr Schon is an extremely smart and competent physician. I trusted her decision making completely. She personally kept us informed of our test results as they became available and was always there to support us.
What's one piece of advice would you give a prospective patient of Samantha Schon at University of Michigan Center for Reproductive Medicine?
You are in excellent hands!
During treatment, were you treated like a number or a human with Samantha Schon at University of Michigan Center for Reproductive Medicine?
Dr Schon is amazing. She is kind, compassionate, and cares deeply for all of her patients. You can tell that having rapport with her patients is very important to her.
Describe your experience with the nursing staff at University of Michigan Center for Reproductive Medicine.
All the nurses we met with were great. They were all kind, patient, and communicated well.
Describe your experience with University of Michigan Center for Reproductive Medicine.
It's a group practice so it's highly likely that you will meet other docs (including the fellows) along the way -- however, Dr Schon always remains involved in your care, even if she is not in the office that day
10
Doctor
Samantha Schon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
University of Michigan Center for Reproductive Medicine
Ann Arbor
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5

Learn from top medical experts

Explore All Courses