Rated 8.6
Strongly recommend: 57%Neutral: 32%Don't recommend: 11%8.6
57% strongly recommend
23 reviews
Humanity
8.5
8.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.6
8.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9
9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
7.9
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Hahnemann Drexel U.
Residency
U. of Texas
Fellowship
USC

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Sara Mucowski works in 1 office at

Dallas IVF (Ivy Fertility Network clinic)
Rated 8.5
Strongly recommend: 73%Neutral: 13%Don't recommend: 14%8.5

Explore Clinic
Dallas
3600 Gaston Ave., Suite 1001
Dallas, TX 75246

23 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
8
NPS
10
Age 33 - 34
2 IVF
2 Egg Freezing
2 Embryo Freezing
Diminished Ovarian Reserve
South Asian
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
3 Fertility Medications With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Mucowski communicates based on facts, statistics and her past experiences with patients. That being said, she doesn't sugar coat things. She tells you facts, straight up, and sometimes they are tough to swallow...She asks what your ideal family looks like, then from a scientific angle, explains how that reality can or cannot be possible and offers up ideas and solutions to get you to where you want to go.
The nursing staff [at Dallas IVF] was amazing. They were always there for any of my questions- via phone or email. Carly, Erin and Katryce were my main nurses and I can't say enough nice things about them. The best...Several locations available...flexible based on where Dr. M is that day. Weekend appointments for blood/sonos were usually in Frisco. I only had to see another doctor due to Dr. M being unavailable once and that doctor was great too (Dr. Mehta).
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Mucowski communicates based on facts, statistics and her past experiences with patients. That being said, she doesn't sugar coat things. She tells you facts, straight up, and sometimes they are tough to swallow. However, this is the type of personality my husband and I needed in order to make sense of everything. She asks what your ideal family looks like, then from a scientific angle, explains how that reality can or cannot be possible and offers up ideas and solutions to get you to where you want to go.
What's one piece of advice would you give a prospective patient of Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Trust Dr. Mucowski's judgement, but don't be afraid to advocate for yourself in wanting to pursue something further.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
I had a bad experience with communication and response time with another practice-Aspire Fertility. (I'll get to Dr. Mucowski's review once I give some background on my situation). It all started when I told my gyno that my husband and I were ready to start trying. She recommended I do a Natera Genetic test, just to be aware of any issues. Turns out I was a carrier for Fragile X. My gyno recommended me to an RE, just to explore options, so I contacted their practice and set up a consult. The doctor at Aspire gave me an overview of what fragile X meant and that IVF was an option, if needed, and that I could obviously still get pregnant on my own naturally. Just to be sure, she did an initial check on follicle count, then drew blood, then never got back in touch with me on my blood results for nearly 2 months. I called, left messages with the front desk, etc. and finally got the call over 45 days later regarding my blood work. A nurse called to tell me my estrogen levels were extremely low and I would probably not get pregnant even with several cycles of IVF (!!!). It was shocking, frustrating, and handled so carelessly. When I asked why, they told me they had a lot of turnover and apologized. I definitely 'felt like a number' while in their care. That's when I decided to reach out to Dallas IVF. After submitting an online form detailing my diagnosis, I got a quick response, and it was an email from Dr. Mucowski herself! She put me in touch with scheduling and I had an appointment within 1 week of the date of inquiry. That alone made me realize how poor the previous practice was treating me and that Dallas IVF would be something worth looking into further. From my interactions with Dr. Mucowski and the staff at Dallas IVF, I was treated with respect and compassion from the beginning. I definitely didn't 'feel like a number' with Dallas IVF and Dr. Mucowski. While I'm still waiting on a transfer (COVID setback) I have complete faith that I will end up pregnant at the end of this long journey, with Dr. Mucowski's guidance and support.
Describe the protocols Sara Mucowski used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
\I was diagnosed with Diminshed Ovarian Reserve. Due to my fragile X carrier status, our plan was to do PGD on our embryos, since I had a family history of fragile X tremor and ataxia. Round 1: Baseline- AMH was .3 at my first doctor, then .7 with Dr. Mucowski right before my first round. Estrogen was 26.3 pg/mL. I started with birth control for a week and then stims (Menopur 150 IU and Gonal F 225 units). After 3 days of stims, I went in for my first sonogram + blood work. During the sonogram there were only 5 follicles and it was clear that this wasn't what Dr. Mucowski wanted to see. We waited for blood work- and my estrogen was still really low- it only went up to 37.8. My first round was cancelled after 3 days of stims due poor response. Round 2- Second cycle I started with no BC (Dr. M thought it may be suppressing me too much), but with microdose Lupron 20 units. Did this 2x a day morning and night and started stims after 2.5 days of Lupron. This time increased to Menopur 225 IU, Gonal F 225 units. At day three, sonogram showed only 4 follicles this time, only 3 at 7mm+ (Dr. M says if they're over 7.5 mm at first sono, they have a chance of making it to good size eggs). Blood work came back with estrogen at 55. We wanted to hit over 100 after day 3, so still wasn't looking good. Dr. M called me personally to tell me this cycle would be cancelled and to start thinking about donor eggs because my body was just not responding. I asked for an even more aggressive protocol, but her standpoint was that increasing dosage would just put me at risk for hyper ovarian stimulation. Her advice was to start thinking about donor eggs and to move on from IVF completely. This was hard to hear because I went straight to IVF very quickly, then to be told I'd need donor eggs was super emotional. My gut instinct was, there ARE follicles, even though there aren't many, and all it takes is one good egg. I felt like at 33, what if this was my only chance with my own eggs? I called Dr. M back and asked her to please let me move forward with the cycle, and to not cancel. I knew this was a financial risk. I really had to advocate for myself, and I felt like my body COULD do this. She came around, and said she'd support my decision. We continued the cycle (I stayed on stims an extra 3 days) and then had my first egg retrieval. All 4 eggs were retrieved, 3 were fertilized, and 3 were mature enough to be frozen! Because of my fragile X carrier status (64 repeats, no AGG interuptions), we wanted to do PGD. Chances of a baby with fragile x carrier was 50%. Chances of full mutation was about 10%. Only 3 embryos was risky, knowing the odds and we really want more than one child. So, we decided to go for another round. Round 3- This was it. I went into this knowing it would be my last round. Dr. M gave me the same protocol, microdose Lupron 20 units. Did this 2x a day morning and night and started stims after 2.5 days of Lupron. Menopur 225 IU, Gonal F 225 units. But on top of this, she added Clomid for the first 5 days of the cycle. Went in on day 3 for sonogram and bloodwork. Estrogen was finally where she wanted it to be! 145 pg/mL! 5 follicles growing. Went in the next appointment and we were both quite shocked. This time, there were 13 follicles, all growing nicely. Who's ovaries were these? I don't know. But it was exciting, that finally something was working! At egg retrieval, there were 13 retrieved, 12 ICSI, 9 fertilized, 7 frozen embryos. We batched embryos together from 2nd and 3rd round and sent 10 embryos for PGD testing. In the end, we have 3 healthy embryos. We are awaiting a transfer once COVID is over. Notes: At my first consult Dr. M told me to begin taking DHEA supplements to potentially help with egg quality- she said there were some initial studies on this and it wouldn't hurt. I took DHEA for about 3 months already before starting any cycles, and kept taking it throughout. Also took other vitamins with approval from Dr. M: -DHEA -Prenatal -Vitamin B, C, E -COQ10 -Fish Oil Though Dr. M did not prohibit acupuncture, she told me there was no scientific proof it helps or hurts and that it was a personal choice. I decided to move forward and did acupuncture about a month before starting any cycles, and went once a week throughout all cycles. I did a session the day before each egg retrieval as well. I do feel like it made a difference in my stress level and controlled my anxiety more. It also helped me sleep better. Which could in turn have helped.
Describe your experience with your nurse at Dallas IVF (Ivy Fertility Network clinic). (Assigned nurse: Carly, Erin, Katryce )
The nursing staff was amazing. They were always there for any of my questions- via phone or email. Carly, Erin and Katryce were my main nurses and I can't say enough nice things about them. The best.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
Several locations available- Downtown Dallas, Frisco, Plano. Pretty flexible based on where Dr. M is that day. Weekend appointments for blood/sonos were usually in Frisco. I only had to see another doctor due to Dr. M being unavailable once and that doctor was great too (Dr. Mehta).
Describe the costs associated with your care under Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic).
My insurance did not cover any costs. Dallas IVF gave us cash discount, fees below. Each cycle was around $15K. Medication was separate and cost us around $4K per cycle. Transfer is separate and will be around $4K per transfer.
Describe Sara Mucowski's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas IVF (Ivy Fertility Network clinic).
Because of my age (under 35) and potential risk of multiples, she recommends only single embryo transfer when we are ready.
8
Doctor
Sara Mucowski
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
10
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Frisco
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2021 - 2022, Unknown Success
NPS
5
NPS
7
Age 36 - 37
1 IVF
Entrepreneur
Only Doc Seen
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
Dr. Mucowski is wonderful if you are seeking someone to share things in a matter-of-fact way with no emotion. She delivers all results/news in the same manner - good or bad. She isn't warm, but I find sometimes that is helpful because I don't like things sugarcoated...She could provide more care when things do not go as planned. Even a simple "I'm sorry you're going through this." would be appreciated.
The clinic [at Dallas IVF] is well-organized and appointments are easy to schedule. The nursing staff does not always call back on the same day, but they are responsive. The Dallas office is lovely - inviting, great music, and generally a happy place to be (as happy as it can be in this situation). The Frisco office is not as great, and pretty old/standard...The nursing staff is much more compassionate and caring than the doctor. They are warm, and one even gives me a hug when things go wrong.
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Mucowski is wonderful if you are seeking someone to share things in a matter-of-fact way with no emotion. She delivers all results/news in the same manner - good or bad. She isn't warm, but I find sometimes that is helpful because I don't like things sugarcoated.
What's one piece of advice would you give a prospective patient of Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
She could provide more care when things do not go as planned. Even a simple "I'm sorry you're going through this." would be appreciated.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Mucowski is very straightforward. She tells you the information and statistics you need to know. She's not going to try to be your cheerleader or pump you up - she's going to be realistic and give you the facts.
Describe the protocols Sara Mucowski used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
I believe we followed pretty standard protocols for my retrieval and two FETs.
Describe your experience with the nursing staff at Dallas IVF (Ivy Fertility Network clinic).
The nursing staff is much more compassionate and caring than the doctor. They are warm, and one even gives me a hug when things go wrong.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
The clinic is well-organized and appointments are easy to schedule. The nursing staff does not always call back on the same day, but they are responsive. The Dallas office is lovely - inviting, great music, and generally a happy place to be (as happy as it can be in this situation). The Frisco office is not as great, and pretty old/standard.
Describe the costs associated with your care under Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic).
It has cost far more than originally anticipated because I have had to go through multiple FETs (about to start the third). Upwards of $60,000 at this point.
What specific things went wrong at Dallas IVF (Ivy Fertility Network clinic)?
  • Lost or damaged samples
Describe the specific things that went wrong at Dallas IVF (Ivy Fertility Network clinic).
The embryologist's office associated with Dallas IVF lost one of my embryos. We are still in the process of understanding what happened and who is at fault. It was devastating.
5
Doctor
Sara Mucowski
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
1 of 5
Explained risks
4 of 5
Adaptability
3 of 5
7
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Dallas
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 33 - 34
1 IVF
Endometriosis
European
Income $50K - $99K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Mucowski and her office were genuinely invested in how I was doing along the way and helping us conceive. She gave me facts along the way pertaining to my situation and each step. It felt very individualized and specific to me...Dr. Mucowski is clear she wants to help all families but is very clearly an Ally. Her Instagram presence demonstrates support for the community.
I don’t remember there being an weaknesses for this [Dallas IVF] clinic. They were all wonderful and we will definitely be using them again...Dr. Mucowski’s nursing staff became family. Every step of the way they were there. They checked in, they celebrated with us and grieved with us. They were always happy to see us...Everyone was welcoming and respectful. Correct terminology was always used.
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Mucowski is incredibly passionate about what she does. She is thorough in making sure she understands what is going on before she begins treatment. She identified my issues that no one else had before including a precious fertility doctor. She is kind and caring. There were times along the way I was upset or anxious and she took the time to explain every step to me and keep the hope for me when I was losing it. She will tell you exactly what is going on and not sugar coat anything.
What's one piece of advice would you give a prospective patient of Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Be patient with the process and Dr. Mucowski will be by right by your side.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Mucowski and her office were genuinely invested in how I was doing along the way and helping us conceive. She gave me facts along the way pertaining to my situation and each step. It felt very individualized and specific to me.
Describe the protocols Sara Mucowski used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
I do not remember the exact treatment Dr. Mucowski used for me, I just know she adjusted accordingly and it worked.
How competent was Sara Mucowski at LGBTQ+ care?
Dr. Mucowski is clear she wants to help all families but is very clearly an Ally. Her Instagram presence demonstrates support for the community.
Describe your experience with the nursing staff at Dallas IVF (Ivy Fertility Network clinic).
Dr. Mucowski’s nursing staff became family. Every step of the way they were there. They checked in, they celebrated with us and grieved with us. They were always happy to see us.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
I don’t remember there being an weaknesses for this clinic. They were all wonderful and we will definitely be using them again. The only thing I wish I would have known is parking is easiest directly under the building. You can take the elevator directly up to the clinic. I saw Dr. Mucowski every time and to me that made a huge difference.
Describe the costs associated with your care under Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic).
I don’t remember all of them.
Describe Sara Mucowski's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas IVF (Ivy Fertility Network clinic).
She told us she would only do 1 embryo at a time due to my unique uterus.
How competent was Dallas IVF (Ivy Fertility Network clinic) at LGBTQ+ care?
Everyone was welcoming and respectful. Correct terminology was always used.
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at Dallas IVF (Ivy Fertility Network clinic).
It was great. They had the sperm delivered and handled flawlessly.
10
Doctor
Sara Mucowski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
8
NPS
8
Age 31 - 32
4 IUI
PCOS
European
Income $50K - $99K
Marketer or PR
Only Doc Seen
Donor Sperm
LGBTQ+
Neutral
Neutral
Success w/ Doc Too early to know
I have really mild PCOS, and we were there mostly for LGBT related reasons. I did Letrozole and follistim every cycle [with Dr. Sara Mucowski] since I responded well to them the first time. We did four IUIs so far, none of them successful yet...every time I had more than 3 follicles she let me know she would recommend selective reduction if more than 2 eggs were fertilized... is very straightforward and somewhat stoic, but still a kind person. She adjusted my treatment every cycle, and responded to my requests very well. She definitely pushed for IVF sooner than I had planned, but I understand that it has a higher chance of success.
The staff [at Dallas IVF] were great, very personable...The Dallas staff were amazing, the Plano staff were okay. Erin in Dallas was my favorite. The Dallas staff were fast, friendly, and really felt like they cared for you. My only complaint with Dallas would be that I was not really informed of patient care before my HSC and HSG exams. The Plano staff were just really slow. They weren't mean or incompetent, they were just really slow. My Plano visits took twice to three times as long as my Dallas ones.
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Mucowski is very straightforward and somewhat stoic, but still a kind person. She adjusted my treatment every cycle, and responded to my requests very well. She definitely pushed for IVF sooner than I had planned, but I understand that it has a higher chance of success.
What's one piece of advice would you give a prospective patient of Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Understand that she helps a lot of couples in very high emotion situations, so she isn't very emotional with you. But she was very helpful and never un-friendly.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
The staff were great, very personable.
Describe the protocols Sara Mucowski used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
I have really mild PCOS, and we were there mostly for LGBT related reasons. I did Letrozole and follistim every cycle since I responded well to them the first time. We did four IUIs so far, none of them successful yet.
Describe your experience with the nursing staff at Dallas IVF (Ivy Fertility Network clinic).
The Dallas staff were amazing, the Plano staff were okay. Erin in Dallas was my favorite. The Dallas staff were fast, friendly, and really felt like they cared for you. My only complaint with Dallas would be that I was not really informed of patient care before my HSC and HSG exams. The Plano staff were just really slow. They weren't mean or incompetent, they were just really slow. My Plano visits took twice to three times as long as my Dallas ones.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
Definitly LGBT friendly. And not in that awkward way where they are really trying to show you how much of an ally they are. They just treat LGBT people really normally, and all of their paperwork allows for different displays of gender, partner terms, and singer women. Loved that. They are pretty fast to get back to you if you call the nurse line, not the reception line. The receptionist is fast to return emails though.
Describe the costs associated with your care under Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic).
I was out of pocket, so the ultrasounds were about $200-$250 and the IUI was $300. Medicines made up a large portions of my cost, but I was able to enroll in a discount program for my injectables, and GoodRX really helped with pills! Highly recommend looking into those. I could have saved a few hundred dollars if I had done that from the start.
Describe Sara Mucowski's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas IVF (Ivy Fertility Network clinic).
We only did IUI, but every time I had more than 3 follicles she let me know she would recommend selective reduction if more than 2 eggs were fertilized.
What specific things went wrong at Dallas IVF (Ivy Fertility Network clinic)?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Dallas IVF (Ivy Fertility Network clinic).
No one warned me ahead of time that the HSC or HSG may be painful, but I head them warn another patient before theirs. I really could have used a heads up, because I experienced a lot of pain after one of them and was worried it meant something had gone wrong.
8
Doctor
Sara Mucowski
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Frisco
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
9
NPS
10
Age 36 - 37
PCOS
Recurrent Pregnancy Loss
Income $200K - $499K
Business Executive
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Sara Mucowski] is very thorough, providing handwritten notes after appointments with every detail. For the IVF process, I appreciated her approach. Others who prefer someone super "warm and fuzzy" may not like her approach. She is empathetic, but direct...There will be a lot of appointments, but Dr Mucowski will be there for all them...My trigger shot was Lupron because I have PCOS and my numbers were high. We did a freeze all cycle, so I did not develop OHSS. I began estrogen shortly after my next period. I was given a choice between progesterone suppositories or progesterone in oil shots. I chose the PIO shots and started those 6 nights prior to my FET.
The entire nursing staff [at Dallas IVF] was wonderful. Very responsive on the portal and returned calls quickly. They also provided detailed instructions. I never felt like I was unsure of what was happening in the process...My insurance covers infertility. However, the Dallas IVF Surgery Center is out of network for all insurances. For all surgical procedures, it was less expensive for me to pay the cash option than go through insurance for out of network costs. For my entire cycle - egg retrieval and frozen embryo transfer, we paid about $10,000 out of pocket.
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr Mucowski is incredibly intelligent and knows what she is doing. She comes at IVF from a scientific angle. She is very thorough, providing handwritten notes after appointments with every detail. For the IVF process, I appreciated her approach. Others who prefer someone super "warm and fuzzy" may not like her approach. She is empathetic, but direct. Again, I appreciated that for this process after everything we had been through previously.
What's one piece of advice would you give a prospective patient of Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
There will be a lot of appointments, but Dr Mucowski will be there for all them.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr Mucowski was present for every appointment, other than blood draws. She knew every detail throughout my journey and I appreciated how she handled me.
Describe the protocols Sara Mucowski used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
Prior to egg retrieval, I was did Gonal-F, Menopur and Ganirellix. My trigger shot was Lupron because I have PCOS and my numbers were high. We did a freeze all cycle, so I did not develop OHSS. I began estrogen shortly after my next period. I was given a choice between progesterone suppositories or progesterone in oil shots. I chose the PIO shots and started those 6 nights prior to my FET.
Describe your experience with the nursing staff at Dallas IVF (Ivy Fertility Network clinic).
The entire nursing staff was wonderful. Very responsive on the portal and returned calls quickly. They also provided detailed instructions. I never felt like I was unsure of what was happening in the process.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
You can always get appointment times that are convenient to you and you never have a long wait. One thing that can get frustrating is that the doctors work out of multiple offices. So they may have you go to different locations for appointments depending on the day your doctor is in that office. That can be a little inconvenient when you're traveling between Dallas and Plano.
Describe the costs associated with your care under Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic).
My insurance covers infertility. However, the Dallas IVF Surgery Center is out of network for all insurances. For all surgical procedures, it was less expensive for me to pay the cash option than go through insurance for out of network costs. For my entire cycle - egg retrieval and frozen embryo transfer, we paid about $10,000 out of pocket.
Describe Sara Mucowski's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas IVF (Ivy Fertility Network clinic).
Single embryo transfer was strongly recommended. However, she did provide the choice to consider two, but no more.
9
Doctor
Sara Mucowski
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
10
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
3
NPS
3
Age 32
Diminished Ovarian Reserve
European
Income $100K - $199K
1st of 2 Docs
1 IUI With Other Docs
Donor Sperm
LGBTQ+
Doesn't Recommend
Doesn't Recommend
Successful
She [Dr. Sara Mucowski] seemed like she was pushing us to go straight to IVF when there really didn’t seem to be a reason to start so aggressively. She didn’t seem confident in IUI and did not really provide a reason why...was not friendly or warm. I felt like she was treating me different for being LGBT...While in her office I felt like I was inconveniencing her. She rarely smiled and responded to my questions in a way that made me feel like I was a complete idiot.
Nothing stood out with me with regards to the nurses [at Dallas IVF]. I know I was left sitting waiting for labs for a bit. I also was instructed to pee in a cup but not shown where the bathroom is or where to find a cup. A different doctor in the practice actually stopped and helped me after seeing I was lost...The front office and billing was insulting and only concerned with getting their money. The doctor was not friendly or warm. I felt like she was treating me different for being LGBT.
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
She was not a warm person to be around. She was very matter of fact and removed a polyp during a test with only a simple “hey if we find one are you okay with us removing it” and of course signing a consent. The potential additional costs were never relayed until after I walked out. She did not inform me of the potential pain that would come during or after any test. I left each visit excited about the process but lacking in confidence in her.
What's one piece of advice would you give a prospective patient of Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Go to a different doctor.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
She was not very friendly, warm, or welcoming. While in her office I felt like I was inconveniencing her. She rarely smiled and responded to my questions in a way that made me feel like I was a complete idiot.
Describe the protocols Sara Mucowski used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
She seemed like she was pushing us to go straight to IVF when there really didn’t seem to be a reason to start so aggressively. She didn’t seem confident in IUI and did not really provide a reason why.
Describe your experience with the nursing staff at Dallas IVF (Ivy Fertility Network clinic).
Nothing stood out with me with regards to the nurses. I know I was left sitting waiting for labs for a bit. I also was instructed to pee in a cup but not shown where the bathroom is or where to find a cup. A different doctor in the practice actually stopped and helped me after seeing I was lost.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
I don’t really know of any strengths since I had such a negative experience. The front office and billing insulted me and accused me of trying to cheat my insurance company. I told them I wanted to pay cash for my tests, since I knew I didn’t have fertility coverage, and they billed my insurance anyway and I was left with double the bill which they refused to fix.
Describe the costs associated with your care under Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic).
I had my testing done there, which my insurance doesn’t cover. $400 for one, and then was supposed to be $600 for another test - they removed a polyp though and charged me double $1800. I don’t think she even used any additional tools to do it. Makes it seem like all the clinic cares about is the money.
Describe Sara Mucowski's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas IVF (Ivy Fertility Network clinic).
N/A
What specific things went wrong at Dallas IVF (Ivy Fertility Network clinic)?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Dallas IVF (Ivy Fertility Network clinic).
The front office and billing was insulting and only concerned with getting their money. The doctor was not friendly or warm. I felt like she was treating me different for being LGBT.
3
Doctor
Sara Mucowski
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
3 of 5
3
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Frisco
NPS
Operations
1 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 33 - 34
1 IVF
Male Factor
PCOS
Black or African-American
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Mucowski met with me at each visit. ... She is extremely good at explaining the process step by step. She does not use a one protocol for all process. She allow your body to make the schedule not place you on a clinical rotation. She is well organized and on time. She personally greet you as a patient in the waiting room. She is a take charge type of doctor and make very well throughout decisions explaining all risk and benefits.
There is virtually no wait at the clinic [Dallas IVF]. There are multiple offices to choose from. The clinic have their own lab that's accredited and exceeds standards. The clinic is clean and welcoming. The waiting room is small but fine because they do not over book and it discourage patients from bringing so many other people. The equipment is up to date. ... All patients were scheduled for a financial consult. Prices generally went down and not up which is always a plus. They always found ways to save us money.
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
She is extremely good at explaining the process step by step. She does not use a one protocol for all process. She allow your body to make the schedule not place you on a clinical rotation. She is well organized and on time. She personally greet you as a patient in the waiting room. She is a take charge type of doctor and make very well throughout decisions explaining all risk and benefits.
What's one piece of advice would you give a prospective patient of Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Relax ask as many questions as you need to and obsorbe all of the information she has to offer.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Mucowski met with me at each visit. She wrote hand written notes including hand drawn diagrams. She took time to understand and explain our condition. We were not new to IVF but there had been a 7 year difference between our first cycle and current cycle. she provided updated research and was very encouraging throughout the process. She remembers details and even make her own follow up calls.
Describe the protocols Sara Mucowski used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
Baseline ultrasound, blood work, genetic screening, infectious disease testing, semen analysis, apply for medication discounts, schedule medication teach, trial embryo transfer, and follow up for treatment plan. The treatment plan included follical stimulating hormone injections including menopur and Follistim. Ganirelix was added later to prevent premature ovulation. The protocol also used a double trigger Lupton shot and freeze all protocol.
Describe your experience with the nursing staff at Dallas IVF (Ivy Fertility Network clinic).
Everyone works well together.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
There is virtually no wait at the clinic. There are multiple offices to choose from. The clinic have their own lab that's accredited and exceeds standards. The clinic is clean and welcoming. The waiting room is small but fine because they do not over book and it discourage patients from bringing so many other people. The equipment is up to date.
Describe the costs associated with your care under Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic).
All patients were scheduled for a financial consult. Prices generally went down and not up which is always a plus. They always found ways to save us money.
Describe Sara Mucowski's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas IVF (Ivy Fertility Network clinic).
I would have perfered multiple embryo transferred. I do trust her judgement and understand that there were risk.
10
Doctor
Sara Mucowski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
8
NPS
8
Age 41 - 42
3 IUI
Male Factor
PCOS
European
Income $0 - $49K
Nurse or HC Services
1st of 2 Docs
Donor Sperm
Neutral
Neutral
Unsuccessful
Dr. Mukowski was very nice and I liked that she was willing to let us try IUI instead of throwing a lot of statistics at us. She was always very positive. My husband felt that although she was nice that she was somewhat distant after our initial consultation which bothered him a little but to me it didn’t matter since she still provided good care.... I can’t say I wasn’t a little disappointed when I didn’t hear from her after negative pregnancy tests but that isn’t the way most practices run so it wasn’t something I would of held against her.
Strengths were that everyone there [Dallas IVF] was very nice and professional and competent. I would have like it however if we had an ultrasound on the day of the IUI to see how many follicals there actually were.... Each cycle included 2 ultrasounds, Estrogen level, consultation and IUI and came out to be about $1100 not including donor sperm and meds which I purchased elsewhere.... They were very friendly, informative, and always responded to my emails very quickly.
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
She has a pleasant personality and I didn’t have any issues with her. She was always very positive when I went for my ultrasounds and insemination. I can’t say I wasn’t a little disappointed when I didn’t hear from her after negative pregnancy tests but that isn’t the way most practices run so it wasn’t something I would of held against her.
What's one piece of advice would you give a prospective patient of Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
After a failed cycle be sure to ask for direction on what to do next so that your not left hanging.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Mukowski was very nice and I liked that she was willing to let us try IUI instead of throwing a lot of statistics at us. She was always very positive. My husband felt that although she was nice that she was somewhat distant after our initial consultation which bothered him a little but to me it didn’t matter since she still provided good care. All in all she is a good competent doctor with an AWESOME and very personable nursing staff that always get back with you very quickly. I would recommend her.
Describe the protocols Sara Mucowski used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
First IUI cycle was clomid only for a few days and only produced one follicle. The second cycle I took follistim and clomid and ended up with 3-6 follicles and no pregnancy. Third attempt also used clomid and follistim-same protocol as second cycle except I ended up triggering 48 hrs before IUI instead of 36hrs (I did this on my own not per orders). I had 3 large follicals on the ultrasound 2 days prior to the IUI. I had a faint positive urine pregnancy test and some pregnancy symptoms starting about 4 days before my period was due but on the 14th day post IUI, urine hcg was negative and serum hcg was only slightly elevated to show positive but was back down to zero two days later instead of doubling.
Describe your experience with the nursing staff at Dallas IVF (Ivy Fertility Network clinic).
They were very friendly, informative, and always responded to my emails very quickly.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
Strengths were that everyone there was very nice and professional and competent. I would have like it however if we had an ultrasound on the day of the IUI to see how many follicals there actually were.
Describe the costs associated with your care under Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic).
Each cycle included 2 ultrasounds, Estrogen level, consultation and IUI and came out to be about $1100 not including donor sperm and meds which I purchased elsewhere.
8
Doctor
Sara Mucowski
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 32 - 33
1 Fertility Medications
Endometriosis
PCOS
Tubal Blockage
European
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
7 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Mucowski is straight forward and to the point. She does not beat around the bush. She will give you the facts and you can take them or leave them. She has a quiet demeanor but you can tell she is processing and planning in her head. She has been down this road with her own egg retrieval so she understands your concerns and complaints. Don't be discouraged by her quiet nature...Dr. Mucowski listened and was willing to work with me. She knew my fears and concerns as she was my 3rd RE to see for my issues. She was amazing. Very quiet demeanor, but so very smart!
The clinic [Dallas IVF] is great. The one thing that upset me the most was a day before my FET, I was called by the Dallas IVF billing office and told the price of my FET had gone up to $5000. I was livid as the contract I had signed for my FET was for $3200. I had already paid in full for my procedure so I was happy and content and ready to move forward! But this call literally nearly ended the whole process. I was given some excuse that the $5000 wasn't an official price yet and was going to be discussed in the next board meeting. I was so mad and made sure that it was documented that I had paid in full before whatever meeting had took place and was NOT to be charged $5K for my FET. I shouldn't have even been told the price had gone up to $5K! One thing that does bother me, and I know will not change, is the doctor's should be the one's calling you to tell you your pregnancy test came back negative/positive. As much as we spend out of pocket, it would be the honest and right thing to do.
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
I was able to be very open and honest with Dr. Mucowski. She listened to my fears and agreed with them. We developed a game plan with each other 3 months before my FET. We stuck to the game plan and we conquered our goal. I was down to my last two embryos and this was my last chance to conceive a child before needing a hysterectomy at age 32. Now I am 15 weeks pregnant with my last embryo and will deliver by my 32nd birthday.
What's one piece of advice would you give a prospective patient of Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Mucowski is straight forward and to the point. She does not beat around the bush. She will give you the facts and you can take them or leave them. She has a quiet demeanor but you can tell she is processing and planning in her head. She has been down this road with her own egg retrieval so she understands your concerns and complaints. Don't be discouraged by her quiet nature.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Mucowski listened and was willing to work with me. She knew my fears and concerns as she was my 3rd RE to see for my issues. She was amazing. Very quiet demeanor, but so very smart!
Describe the protocols Sara Mucowski used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
I used Dr. Mucowski for my last and final FET. We met 3 months prior to my FET and had a game plan that we stuck to. I started Estrace 2mg on CD2 for two days, then increased to Estrace 2mg twice a day for CD4-9. On CD 10- 10 weeks pregnant, I was on Estrace 2mg three times a day. I started PIO (progesterone in oil) injections on CD 14 at 0.5ml. CD15 I was on 1.0ml of PIO and by CD16 I was on 1.5ml of PIO to assist with building the uterine lining. I continued PIO injections until 12 weeks pregnant. I had a positive urine pregnancy test on day 7 days post 5 day transfer. My beta HCG on on 10 days post 5 day transfer was 363.
Describe your experience with your nurse at Dallas IVF (Ivy Fertility Network clinic). (Assigned nurse: Heather Wiley)
I enjoyed going to the office, they were all great. I worked with Heather and Katryce throughout the whole process. Katryce was great with hard needlesticks!
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
The clinic is great. The one thing that upset me the most was a day before my FET, I was called by the Dallas IVF billing office and told the price of my FET had gone up to $5000. I was livid as the contract I had signed for my FET was for $3200. I had already paid in full for my procedure so I was happy and content and ready to move forward! But this call literally nearly ended the whole process. I was given some excuse that the $5000 wasn't an official price yet and was going to be discussed in the next board meeting. I was so mad and made sure that it was documented that I had paid in full before whatever meeting had took place and was NOT to be charged $5K for my FET. I shouldn't have even been told the price had gone up to $5K! One thing that does bother me, and I know will not change, is the doctor's should be the one's calling you to tell you your pregnancy test came back negative/positive. As much as we spend out of pocket, it would be the honest and right thing to do.
Describe the costs associated with your care under Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic).
My insurance covered doctor's visits and sonograms and I only had the $30.00 copay. One of my sonograms- the lining check sonogram- was not covered and I had to pay $277 for the sonogram. My FET was $3200 and my meds were around $100 total with insurance.
Describe Sara Mucowski's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas IVF (Ivy Fertility Network clinic).
Due to my age and diagnosis, and history of failed transfers, she was open to me transferring my last two embryos with no complaint.
What specific things went wrong at Dallas IVF (Ivy Fertility Network clinic)?
  • Lost paperwork
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Dallas IVF (Ivy Fertility Network clinic).
I kept getting charged for a sperm storage fee of $500. My husband and I had signed an agreement that if we did not use the sperm within so many months/years of our IUIs, the sperm was to be disposed of. 3 years later, I am still getting bills for sperm storage that should have been tossed. They called to talk to me about it FINALLY after 3 years and I had to remind them the sheet had been signed by me and my husband. The sheet magically appeared and had to be agreed on with the embryologist/andrologist. It was taken care of then.
10
Doctor
Sara Mucowski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 39 - 40
3 IVF
Male Factor
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Mucowski is very business like. She is direct and to the point. Follow up appointments were short and a tiny bit unsympathetic. She always had a smile and remembered specifics about your case and your personal life...I became pregnant on my 4th IVF transfer, third IVF retrival. I experienced one chemical, one miscarriage at 8 weeks, and one negative. I never used birth control on any cycle. During the second and third cycle clomid was added into my protocol.
I have nothing but positive things to say about this clinic [Dallas IVF]. It was clean and organized. I never had an issue with billing. They always submitted to insurance and if insurance would not pay, they switched me to self pay amounts...The nurses at all locations and especially the Plano location were excellent. They truly made you feel like an individual and a friend. They displayed compassion, concern, and hope (even when you did not). They always returned phone calls and explained everything multiple times, if needed. I never gave myself the injections and once when I needed an extra does, they gave me the injection.
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Mucowski was very direct and explained everything that was happening. At times she spoke very softly and it was difficult to understand. She was quick but made sure you understood the procedure.
What's one piece of advice would you give a prospective patient of Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Come in knowing what questions you want to ask. She tells you what you need to know, but will answer any other questions you have.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Mucowski is very business like. She is direct and to the point. Follow up appointments were short and a tiny bit unsympathetic. She always had a smile and remembered specifics about your case and your personal life.
Describe the protocols Sara Mucowski used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
I became pregnant on my 4th IVF transfer, third IVF retrival. I experienced one chemical, one miscarriage at 8 weeks, and one negative. I never used birth control on any cycle. During the second and third cycle clomid was added into my protocol.
Describe your experience with the nursing staff at Dallas IVF (Ivy Fertility Network clinic).
The nurses at all locations and especially the Plano location were excellent. They truly made you feel like an individual and a friend. They displayed compassion, concern, and hope (even when you did not). They always returned phone calls and explained everything multiple times, if needed. I never gave myself the injections and once when I needed an extra does, they gave me the injection.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
I have nothing but positive things to say about this clinic. It was clean and organized. I never had an issue with billing. They always submitted to insurance and if insurance would not pay, they switched me to self pay amounts.
Describe the costs associated with your care under Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic).
The first cycle was mostly covered by insurance. The final three were part of a multi cycle program. Overall all, I think we paid 20K out of pocket for the 4 cycles.
Describe Sara Mucowski's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas IVF (Ivy Fertility Network clinic).
We always transferred two embryos.
10
Doctor
Sara Mucowski
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Plano (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
8
NPS
8
Age 30
1 IUI
European
Income $100K - $199K
Accountant
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
Dr. Mucowski is a bit business-like. She tells me what we need to know, but doesn't elaborate too much. The appointments are very quick, so I feel like I must know going in what questions I need to ask.... I definitely feel like she is very knowledgeable and competent. She will tell us what we need to know, but doesn't spend too much time elaborating. The appointments with her are very quick...She went over all of our fertility testing in detail with us...
The nurses and office [Dallas IVF] definitely made me feel like a human - very caring and responsive...I find it easy to get an appointment at the Plano clinic. Only once when I was scheduling the HSG test (at Frisco location), it was a bit stressful whether they could fit me in. I usually don't wait long. The clinic is clean and nice...My only complaint is that they don't have a place for the guys to produce their specimen. Since they want it there within 45 minutes for IUI prep and we don't live very close, we had a bit of a stressful time getting there in time. For our next cycle, we are going to ask to use the space at one of their other offices and then drive to Plano.
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Mucowski was recommended to me by my OB-GYN. I definitely feel like she is very knowledgeable and competent. She will tell us what we need to know, but doesn't spend too much time elaborating. The appointments with her are very quick, so I always need to think of questions ahead of time. She went over all of our fertility testing in detail with us, so I guess we are dealing with some MFI and/or unexplained - she hasn't really labeled us.
What's one piece of advice would you give a prospective patient of Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Feel free to speak up with questions with her.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
The nurses and office definitely made me feel like a human - very caring and responsive. Dr. Mucowski is a bit business-like. She tells me what we need to know, but doesn't elaborate too much. The appointments are very quick, so I feel like I must know going in what questions I need to ask.
Describe the protocols Sara Mucowski used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
We used clomid for our first IUI cycle. We never tried clomid prior to this because I did not have issues with ovulating. At the ultrasound the day before the IUI, I had 3 follicles but my lining was thinner than she would like (I believe due to clomid). She gave me a prescription for estrogen pills (estrace?), and we continued with the IUI the following day. This cycle failed I believe mostly due to the lining as my menstrual cycle was very light. We are in the middle of our second cycle, and we are trying femara this time. At the beginning of this cycle we had an ultrasound, and I had one cyst (leftover follicle). We waited for the blood results to see the estrogen level (determines whether we would have to skip this cycle.) It was higher than last cycle, but they told me we could proceed. Hopefully the ultrasound in a few days will show thicker lining this time and good follicles.
Describe your experience with the nursing staff at Dallas IVF (Ivy Fertility Network clinic).
I really like the nursing staff at the Plano office. They have been very caring and responsive.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
I find it easy to get an appointment at the Plano clinic. Only once when I was scheduling the HSG test (at Frisco location), it was a bit stressful whether they could fit me in. I usually don't wait long. The clinic is clean and nice. I had read a review that billing could be a bit frustrating with this clinic and you should keep copies of your payments. I haven't had any issues with this. Also when checking out, she always knows whether we should go through insurance or self-pay based on my coverage. It makes things much less stressful. My only complaint is that they don't have a place for the guys to produce their specimen. Since they want it there within 45 minutes for IUI prep and we don't live very close, we had a bit of a stressful time getting there in time. For our next cycle, we are going to ask to use the space at one of their other offices and then drive to Plano.
Describe the costs associated with your care under Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic).
When using self-pay, the IUI costs $650.
Describe Sara Mucowski's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas IVF (Ivy Fertility Network clinic).
We have not discussed any of this with her yet, but I did see one chart on the wall about how they suggest you only transfer one embryo at a time to reduce the risk of multiples.
8
Doctor
Sara Mucowski
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
Unexplained
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
6 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Mucowski is calm and serene, which is exactly what we needed. We were a bundle of nerves, and we always left her office calm and relaxed. I never doubted her confidence or her decisions - even when her plan was outside the box of what we had learned with previous doctors and research. We started with 17 eggs to fertilize. As the number of surviving embryos continued to drop, she listened, she consoled as I cried, and she never rushed our appointments or phone calls.
[Dallas IVF-Frisco's] Strengths- extremely well informed, compassionate, supportive, always there to listen, flexible, up to date on the latest technology, clinical trials, and research. At week 7, I started to bleed at about 10pm at night. Called the 24 hr on call service, she had me stay on the line and was able to get the on call doctor immediately on the line with me. Dr Barnett, the on call doc, correctly predicted the cause of the bleed, but still said he would see me first thing the next morning to help ease my mind. I had nicked my cervix placing the progesterone suppository. The clinic was busy the next morning, but the front desk already knew I was coming and got me right in to see Dr Barnett.
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr Mucowski is calm and serene, which is exactly what we needed. We were a bundle of nerves, and we always left her office calm and relaxed. I never doubted her confidence or her decisions - even when her plan was outside the box of what we had learned with previous doctors and research. We started with 17 eggs to fertilize. As the number of surviving embryos continued to drop, she listened, she consoled as I cried, and she never rushed our appointments or phone calls.
What's one piece of advice would you give a prospective patient of Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr Mucowski is brilliant. Do not confuse her calm nature and personality as her not caring. The wheels are constantly turning and she’s always putting you first.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
We had experienced so much disappointment with our previous RE. We were up front about our concern and if we were throwing money attempting IVF a third time. She listened, she supported, and she was extremely responsive each time I called or emailed with concerns and questions.
Describe the protocols Sara Mucowski used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
I only have one ovary. Dr Mucowski correctly hypothesized that my numbers were falsely showing overstimulation. We maxed out dosages for the entire stimulation. Drugs used were Lupron, Follistim, Menupur, And Hcg. After the day 5 transfer (done late afternoon), progesterone shots and suppositories were ordered until week 14 of pregnancy. There is research that shows doing the day 5 transfer in the afternoon rather than first thing gives the embryo additional time to cleave and possibly hatch. One of the two embryos transferred was hatching when time to transfer.
Describe your experience with your nurse at Dallas IVF (Ivy Fertility Network clinic). (Assigned nurse: Heather)
Heather was perfect. She helped coordinate a schedule that ordered my blood work in the morning with a lab by my house, and then scheduled me for the last afternoon appointment for my sonograms. This helped with my work schedule that was not very flexible early morning appointments.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
Strengths- extremely well informed, compassionate, supportive, always there to listen, flexible, up to date on the latest technology, clinical trials, and research. At week 7, I started to bleed at about 10pm at night. Called the 24 hr on call service, she had me stay on the line and was able to get the on call doctor immediately on the line with me. Dr Barnett, the on call doc, correctly predicted the cause of the bleed, but still said he would see me first thing the next morning to help ease my mind. I had nicked my cervix placing the progesterone suppository. The clinic was busy the next morning, but the front desk already knew I was coming and got me right in to see Dr Barnett. Weaknesses - I’m sure there are some, but I’m blinded by the fact that Dr Mucowski was successful in getting us pregnant after so many previous negative results.
Describe the costs associated with your care under Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic).
Approximately $20,000 for everything. Medications, Stimulation, retrieval, freezing the eggs, freezing a sperm sample from my husband, processing a fresh sperm sample from my husband.
Describe Sara Mucowski's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas IVF (Ivy Fertility Network clinic).
Dr Mucowski prefers to transfer 1 embryo at a time. However, since we had a history of 2 previous failures, she recommended transferring 2 embryos. I begged her to transfer three embryos and she adamantly refused.
10
Doctor
Sara Mucowski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
7
NPS
5
Age 25
PCOS
Income $100K - $199K
Investment Banker
1st of 2 Docs
4 IUI With Other Docs
Donor Sperm
LGBTQ+
Neutral
Doesn't Recommend
Unsuccessful
We liked Dr. Mucowski and felt she gave me excellent medical care. Our biggest complaint is that we often felt unprepared for timing and process of what would happen next. We ended up moving halfway through our treatment and continued with two IUIs while being monitored at a clinic local to us--otherwise, we would have eventually moved to IVF with Dr. Mucowski. She ended up referring us to our RE now whom we adore. All in all, we liked her and felt confident in her abilities, but felt a little fragile throughout the process and it might have helped us if she had held our hands more.
We did not care for the clinic as a whole. We often had to do ultrasounds with other providers and we found them to very often be downright cold and harsh. We also felt that the system was unorganized at times. Dr. Mucowski certainly was the only doctor we would have opted to see.... We experienced several beaurocratic mishaps--from our appointment time being mistakenly miscommunicated to just now receiving a large bill six months after leaving the clinic's care.
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
We liked Dr. Mucowski and felt she gave me excellent medical care. Our biggest complaint is that we often felt unprepared for timing and process of what would happen next. We ended up moving halfway through our treatment and continued with two IUIs while being monitored at a clinic local to us--otherwise, we would have eventually moved to IVF with Dr. Mucowski. She ended up referring us to our RE now whom we adore. All in all, we liked her and felt confident in her abilities, but felt a little fragile throughout the process and it might have helped us if she had held our hands more.
What's one piece of advice would you give a prospective patient of Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Advocate for yourself. If you are like me and need more support, ask for it. Dr. Mucowski and her staff are very kind and I'm sure would gladly have held our hands more--we simply needed to communicate that.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Mucowski, though she is obviously an incredibly smart and gifted physician, didn't spend a lot of time with us--which we felt was important. With our visits to her being like walking into waist-deep water and not knowing how deep it gets, we felt unprepared at times for what the process would actually be like. I felt my physical care was great, but we didn't feel like individuals in the practice.
Describe the protocols Sara Mucowski used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
Two monitored and medicated IUIs. Both were unsuccessful.
Describe your experience with the nursing staff at Dallas IVF (Ivy Fertility Network clinic).
We worked mainly with Heather, who was exceptional. We occasionally interacted with other nurses, but we were concerned that some of them so often were not confident in the answers they would give. Heather was certainly our guiding light.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
We did not care for the clinic as a whole. We often had to do ultrasounds with other providers and we found them to very often be downright cold and harsh. We also felt that the system was unorganized at times. Dr. Mucowski certainly was the only doctor we would have opted to see.
Describe the costs associated with your care under Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic).
We never discussed costs and had insurance coverage.
What specific things went wrong at Dallas IVF (Ivy Fertility Network clinic)?
  • Lost paperwork
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Dallas IVF (Ivy Fertility Network clinic).
We experienced several beaurocratic mishaps--from our appointment time being mistakenly miscommunicated to just now receiving a large bill six months after leaving the clinic's care.
7
Doctor
Sara Mucowski
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
5
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Frisco
NPS
Operations
2 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
9
Age 41
Endometriosis
Male Factor
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
5 IUI With Other Docs
1 IVF With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Sara Mucowski] was kind, yet straightforward. She didn’t have a cookie cutter plan for us. It was handwritten, specific to our needs...She’s the first to do a hysteroscopy & found I had polyps and endometriosis...surgically removed what she could...could do better in being up front on the costs of procedures etc...will care for you and treat you gently, but she’s to the point and doesn’t sugar coat.
[Dallas IVF has] Multiple locations. They are clean and easy to access. But you don’t get to know the staff in all the locations as treatments are offered at the various locations on various days. I have been to all 3. Don’t have a preference...[nurses] were kind & knowledgeable of how Dr Mucowski managed her care...She’s [doctor] kind but straightforward with her bedside manner. She’s not about patting you on the back and giving you empty promises.
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
She’s kind but straightforward with her bedside manner. She’s not about patting you on the back and giving you empty promises. She lays out the facts and gives you the best plan for your needs. She could do better in being up front on the costs of procedures etc.
What's one piece of advice would you give a prospective patient of Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Don’t look for her to coddle you. She will care for you and treat you gently, but she’s to the point and doesn’t sugar coat. She’s not harsh or abrupt, just matter of fact.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
She was kind, yet straightforward. She didn’t have a cookie cutter plan for us. It was handwritten, specific to our needs
Describe the protocols Sara Mucowski used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
She is the third specialist I have seen. She’s the first to do a hysteroscopy & found I had polyps and endometriosis. Of the 7 years of treatment, not a single MD put a camera in there to look around. She did & found something! She surgically removed what she could. Quarantine hit before we could plan our next step.
Describe your experience with the nursing staff at Dallas IVF (Ivy Fertility Network clinic).
They were kind & knowledgeable of how Dr Mucowski managed her care.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
Multiple locations. They are clean and easy to access. But you don’t get to know the staff in all the locations as treatments are offered at the various locations on various days. I have been to all 3. Don’t have a preference
Describe the costs associated with your care under Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic).
Co pays for all visits $50 each $40,000 surgical procedure, most covered by insurance. But we have paid a little more than 10%.
Describe Sara Mucowski's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas IVF (Ivy Fertility Network clinic).
We haven’t discussed this, yet.
8
Doctor
Sara Mucowski
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
10
NPS
10
Age 25 - 26
3 IUI
Anovulation
PCOS
Latinx
Income $50K - $99K
4th of 5 Docs
15 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Mucowski was always very clear every step of the way. she provided us with many information possible. She gave me hope to continue on my infertility journey. She understood and respected our decision of not continuing after the 3rd IUI. She also did a HST exam to see check for any blockage and everything was great. She does an amazing job.
[Dallas IVF- Frisco is a] Great place, very clean and great atmosphere, everyone was very nice and always there to help with any questions we would have. Office hours where great for early morning visits and procedures. Receptionist was always very nice and attentive. Nurses were great help with questions and instructions before and after the procedure. Dr Mucowski was excellent Doctor. Always answered our questions and concerns we had.
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Mucowski was always very clear every step of the way. she provided us with many information possible. She gave me hope to continue on my infertility journey. She understood and respected our decision of not continuing after the 3rd IUI. She also did a HST exam to see check for any blockage and everything was great. She does an amazing job.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Mucowski was always so nice and explained everything well. When I decided with only 3 IUI's and then take a break she understood us well what our plans were. We could not continue due to finance situation.
Describe the protocols Sara Mucowski used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
All instructions and medications were as clear as water. I had no problems whatsoever on any of my cycles. I did not have any problems with any of the treatments.
Describe your experience with your nurse at Dallas IVF (Ivy Fertility Network clinic).
Great nurse staff! Starting with the receptionist, all nurses were great. Provided me with all details and answered all my questions.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
Great place, very clean and great atmosphere, everyone was very nice and always there to help with any questions we would have. Office hours where great for early morning visits and procedures. Receptionist was always very nice and attentive. Nurses were great help with questions and instructions before and after the procedure. Dr Mucowski was excellent Doctor. Always answered our questions and concerns we had.
Describe the costs associated with your care under Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic).
Over all each cycle of IUI was about 1,000-1,500 with all medications and all.
10
Doctor
Sara Mucowski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 30
PCOS
Tubal Blockage
Recurrent Pregnancy Loss
Income $50K - $99K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Very happy with Dr. Mucowski. She told me exactly what to expect with compassion and understanding for my situation. I am no longer able to have children naturally as I have had both Fallopian tubes removed but I have no doubt Dr. Mucowski will do everything she can to make our IVF process smooth and successful....Immediately following my first meeting with her I was emailed from the office following up to make sure I didn’t have any questions that weren’t answered. We have unfortunately suffered our second ectopic pregnancy under her care and she was amazing, quick, and thorough during this process.
While I haven’t been going to this clinic [Dallas IVF] long, they have shown me that they are efficient and compassionate. I was pregnant for the 4th time under their care and very nervous as I have lost all my pregnancies. They were understanding and answered all of my questions quickly via email and phone.... Immediately following my first meeting with her [Dr. Mucowski] I was emailed from the office following up to make sure I didn’t have any questions that weren’t answered.
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Very happy with Dr. Mucowski. She told me exactly what to expect with compassion and understanding for my situation. I am no longer able to have children naturally as I have had both Fallopian tubes removed but I have no doubt Dr. Mucowski will do everything she can to make our IVF process smooth and successful.
What's one piece of advice would you give a prospective patient of Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Have as many questions ready as you can. She is thorough and very open to answering them.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
I have been seeing fertility specialists for a few years now and Dr. Mucowski is my second. Immediately following my first meeting with her I was emailed from the office following up to make sure I didn’t have any questions that weren’t answered. We have unfortunately suffered our second ectopic pregnancy under her care and she was amazing, quick, and thorough during this process. I am very impressed with the entire office.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
While I haven’t been going to this clinic long, they have shown me that they are efficient and compassionate. I was pregnant for the 4th time under their care and very nervous as I have lost all my pregnancies. They were understanding and answered all of my questions quickly via email and phone.
What specific things went wrong at Dallas IVF (Ivy Fertility Network clinic)?
  • Failed to call with results
10
Doctor
Sara Mucowski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2017, Successful
NPS
10
NPS
10
Age 35
2 IUI
Income $50K - $99K
Accountant
2nd of 2 Docs
1 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Sara Mucowski] made us aware of our specimen numbers after the first IUI (they were low and the clinic ultimately helped us get a refund from our cryobank) and guided us through our second IUI as well...was very straightforward and professional. She always remembered us and engaged in some light banter at the beginning of appointments, but ultimately she was very to the point. We never doubted her intelligence or ability to help us conceive.
We never waited more than a few minutes [at Dallas IVF- Frisco]. The clinic is very clean and modern looking. The woman at the front desk remembered us and greeted us kindly at every visit. When we called we were able to get on the phone with someone almost immediately as opposed to leaving messages or being left on hold for long periods of time. We always felt like a valued friend, not a patient.
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Mucowski was incredible. She made us aware of our specimen numbers after the first IUI (they were low and the clinic ultimately helped us get a refund from our cryobank) and guided us through our second IUI as well. We performed the second IUI on a Saturday when she was unavailable, so we had Dr. Havemann there with us and it was incredibly comfortable. Second time was a charm and our beautiful little girl is 6 months old!
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Mucowski was very straightforward and professional. She always remembered us and engaged in some light banter at the beginning of appointments, but ultimately she was very to the point. We never doubted her intelligence or ability to help us conceive.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
We never waited more than a few minutes. The clinic is very clean and modern looking. The woman at the front desk remembered us and greeted us kindly at every visit. When we called we were able to get on the phone with someone almost immediately as opposed to leaving messages or being left on hold for long periods of time. We always felt like a valued friend, not a patient.
10
Doctor
Sara Mucowski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016, 32 Eggs Frozen
NPS
10
NPS
10
Age 33
1 Egg Freezing
Doctor
Strongly Recommends
Strongly Recommends
Successful
I saw Dr. Mucowski for almost every visit, including all of my sonograms. She always gave me an updated "to do" list so it was easy to know what steps were next. I felt very comfortable in her care....Both [nusrse] Heather and Katryce were excellent. They always made sure I had my next appointment booked and were very flexible with my schedule. Also, they were great at drawing my blood - I didn't even feel it!...The clinic is very organized and personable.
I saw Dr. Mucowski for almost every visit, including all of my sonograms. She always gave me an updated "to do" list so it was easy to know what steps were next. I felt very comfortable in her care....Both [nusrse] Heather and Katryce were excellent. They always made sure I had my next appointment booked and were very flexible with my schedule. Also, they were great at drawing my blood - I didn't even feel it!...The clinic is very organized and personable.
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
I saw Dr. Mucowski for almost every visit, including all of my sonograms. She always gave me an updated "to do" list so it was easy to know what steps were next. I felt very comfortable in her care.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
I saw my doctor for almost every visit
Describe your experience with your nurse at Dallas IVF (Ivy Fertility Network clinic). (Assigned nurse: Heather and Katryce)
Both Heather and Katryce were excellent. They always made sure I had my next appointment booked and were very flexible with my schedule. Also, they were great at drawing my blood - I didn't even feel it!
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
The clinic is very organized and personable.
10
Doctor
Sara Mucowski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Plano (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, 44 Eggs Frozen
NPS
7
NPS
8
Age 35
1 Egg Freezing
Latinx
Income $100K - $199K
Marketer or PR
Only Doc Seen
Neutral
Neutral
Successful
[Dr. Sara Mucowski] is extremely intelligent...is an expert in her field with a lot of experience...bedside manner isn't talking in a sweet voice or lots of smiling and back pats. If you want a qualified doctor that will get the job done, she is it. If you need more support, I would advise another doctor.
One strength [of Dallas IVF] is that there are multiple locations for convenience...staff is friendly...was always advance communication before appointments...provided detailed medication instructions with video examples...finance team was easy to work with, and worked with me to find discounts on my medication.
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
She is extremely intelligent, and you can tell she is an expert in her field with a lot of experience. Her bedside manner isn't talking in a sweet voice or lots of smiling and back pats. If you want a qualified doctor that will get the job done, she is it. If you need more support, I would advise another doctor.
What's one piece of advice would you give a prospective patient of Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Do your research so that you have questions to ask during the consult. Once you start the process, it happens very fast, and you are working with different nurses most times, so you may not feel as comfortable asking questions.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
During the consult, you could tell she has given her spiel hundreds of times. It was monotone, quick and not personal.
Describe the protocols Sara Mucowski used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
Follistim Menopur Ganirelix Lupron
Describe your experience with the nursing staff at Dallas IVF (Ivy Fertility Network clinic).
Always pleasant to talk to and makes you feel comfortable and less nervous.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
One strength is that there are multiple locations for convenience. The staff is friendly, and there was always advance communication before appointments. They provided detailed medication instructions with video examples to ensure you use them correctly. Their finance team was easy to work with, and worked with me to find discounts on my medication.
Describe the costs associated with your care under Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic).
Oocyte Retrieval under ultrasound guidance $2,600 Surgery center/facility fee $1,800 Oocyte cryopreservation/freeze, includes up to 16 eggs (8 straws) and 1 year of storage *Additional straws (more than 8): $900 $1,200 Oocyte culture fee $1,400 Anesthesia Fee: $525 Annual cryopreservation fee $750
Describe Sara Mucowski's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas IVF (Ivy Fertility Network clinic).
Did not transfer
7
Doctor
Sara Mucowski
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
1 of 5
8
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
10
NPS
10
Age 24
Unexplained
European
Income $0 - $49K
Nurse or HC Services
2nd of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Sara Mucowski] explained everything very thoroughly and even had a presentation prepared on my consultation and explained every step that could be taken and why they do the treatments...She did diagnostic testing first with a lot of blood work. Results came back normal so she did a HSG and hysteroscopy...She then referred my husband to a specialist.
[Dallas IVF staff] made me feel right at home and explained everything and said if I ever had questions to contact them...I didn’t see much of the nursing staff except when they took some of my blood...She [Dr. Mucowski] explained everything very thoroughly and even had a presentation prepared on my consultation and explained every step that could be taken and why they do the treatments
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
She explained everything very thoroughly and even had a presentation prepared on my consultation and explained every step that could be taken and why they do the treatments. I had no questions when I left
What's one piece of advice would you give a prospective patient of Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
None
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
I loved her, she listened to what I was saying and showed she cared how I was feeling as well
Describe the protocols Sara Mucowski used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
She did diagnostic testing first with a lot of blood work. Results came back normal so she did a HSG and hysteroscopy. Everything was normal. She then referred my husband to a specialist.
Describe your experience with the nursing staff at Dallas IVF (Ivy Fertility Network clinic).
I didn’t see much of the nursing staff except when they took some of my blood
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
They made me feel right at home and explained everything and said if I ever had questions to contact them. However, it was very difficult to get ahold of them, they said they do not answer the phone which I had never heard of before. We had to leave a voicemail and and they’d call us back. Which is difficult if you work during business hours. I had to leave my phone with the front desk and they had to pull me from a treatment room when they called
Describe the costs associated with your care under Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic).
A lot. I can’t remember how much
10
Doctor
Sara Mucowski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Frisco
NPS
Operations
3 of 5
Scheduling
1 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
10
NPS
10
Age 39 - 40
2 IUI
Unexplained
Income $100K - $199K
Marketer or PR
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Mucowski was very straight forward & to the point, while still being caring & compassionate. She wasn't overly emotional, yet always had a way of making you feel comfortable & at ease in very uncomfortable situations...Always available for questions if needed. And very comforting throughout everything...Round 1 - started with clomid & moved to injections when the clomid wasnt producing the desired results. Round 2 - increased injections
The fact that they [Dallas IVF] had various locations available, was very nice. However sometimes having to travel to a distant location for treatment on a certain day was a pain. Overall all of the offices were very nice & clean...$300 per office visit while in treatement....The dr and nursing staff always seemed very involved in the entire process. Always available for questions if needed. And very comforting throughout everything....
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr Mucowski was very straight forward & to the point, while still being caring & compassionate. She wasn't overly emotional, yet always had a way of making you feel comfortable & at ease in very uncomfortable situations.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
The dr and nursing staff always seemed very involved in the entire process. Always available for questions if needed. And very comforting throughout everything.
Describe the protocols Sara Mucowski used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
Round 1 - started with clomid & moved to injections when the clomid wasnt producing the desired results. Round 2 - increased injections
Describe your experience with your nurse at Dallas IVF (Ivy Fertility Network clinic). (Assigned nurse: Erin)
Erin was absolutely amazing!!
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
The fact that they had various locations available, was very nice. However sometimes having to travel to a distant location for treatment on a certain day was a pain. Overall all of the offices were very nice & clean.
Describe the costs associated with your care under Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic).
$300 per office visit while in treatement
10
Doctor
Sara Mucowski
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 39
Uterine Fibroids
Recurrent Pregnancy Loss
European
Income $100K - $199K
3rd of 3 Docs
IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I feel she [Dr. Sara Mucowski] is patient, calm and calculated, in a good way. I enjoy speaking with her and feel like she is very assured in her knowledge. I like knowing she takes the time to familiarize herself with my case before I sit in her office.... She really takes the time to listen and explain. She leaves time for questions, and concerns, without you feeling rushed.... Wait times at appointments [at Dallas IVF- Frisco] are sometimes longer than expected, but I've found it's worth it. I love having the portal for quick questions. They seem organized also. I have been very happy with them so far
Wait times at appointments [at Dallas IVF- Frisco] are sometimes longer than expected, but I've found it's worth it. I love having the portal for quick questions. They seem organized also. I have been very happy with them so far.... Every staff member in the back is great.... I feel she [Dr. Sara Mucowski] is patient, calm and calculated, in a good way. I enjoy speaking with her and feel like she is very assured in her knowledge. I like knowing she takes the time to familiarize herself with my case before I sit in her office.
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
I feel she is patient, calm and calculated, in a good way. I enjoy speaking with her and feel like she is very assured in her knowledge. I like knowing she takes the time to familiarize herself with my case before I sit in her office.
What's one piece of advice would you give a prospective patient of Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Be patient at visits.
During treatment, were you treated like a number or a human with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
She really takes the time to listen and explain. She leaves time for questions, and concerns, without you feeling rushed.
Describe the protocols Sara Mucowski used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
Not yet done a cycle.
Describe your experience with the nursing staff at Dallas IVF (Ivy Fertility Network clinic).
Every staff member in the back is great.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
Wait times at appointments are sometimes longer than expected, but I've found it's worth it. I love having the portal for quick questions. They seem organized also. I have been very happy with them so far.
10
Doctor
Sara Mucowski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Frisco
NPS
Operations
4 of 5
Scheduling
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2016 - 2018, Unsuccessful
NPS
10
NPS
10
Age 35 - 37
Uterine Fibroids
European
Income $100K - $199K
1st of 2 Docs
2 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Mucowski is extremely open and willing to work with all patients including LGBT. She was very hands-on for the course of my treatment and was always professional. She was quick to answer all my questions and calm my fears.... The clinic staff [at Dallas IVF- Frisco] are amazing! Front desk interactions were always great. Blood draws were super easy. Even when the nurses gave injections they were super gentle and compassionate. It’s nice to see familiar friendly faces at each visit.
The clinic staff [at Dallas IVF- Frisco] are amazing! Front desk interactions were always great. Blood draws were super easy. Even when the nurses gave injections they were super gentle and compassionate. It’s nice to see familiar friendly faces at each visit.... Dr. Mucowski is extremely open and willing to work with all patients including LGBT. She was very hands-on for the course of my treatment and was always professional. She was quick to answer all my questions and calm my fears
How was your experience with Sara Mucowski at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Mucowski is extremely open and willing to work with all patients including LGBT. She was very hands-on for the course of my treatment and was always professional. She was quick to answer all my questions and calm my fears.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
The clinic staff are amazing! Front desk interactions were always great. Blood draws were super easy. Even when the nurses gave injections they were super gentle and compassionate. It’s nice to see familiar friendly faces at each visit.
10
Doctor
Sara Mucowski
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Dallas IVF (Ivy Fertility Network clinic)
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5

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