Sarah C. Hessler

New Jersey Fertility Clinics (CCRM/IRMS Facilities)

Rated 9.8
Strongly recommend: 92%Neutral: 8%9.8
92% strongly recommend
10 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.3
7.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
UMDNJ
Residency
UMDNJ
Fellowship
RWJ Rutgers

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Sarah C. Hessler works in 2 offices at

New Jersey Fertility Clinics (CCRM/IRMS Facilities)
Rated 7.6
Strongly recommend: 53%Neutral: 19%Don't recommend: 28%7.6

Explore Clinic
Clark
100 Walnut Ave., Suite 104
Clark, NJ 07066
732-943-7169
Livingston
94 Old Short Hills Road, Suite 403E, East Wing
Livingston, NJ 07039
973-548-9900

10 patient reviews

Most Recent
Strongly Recommend
92%
Neutral
8%
Don't Recommend
0%
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2022, Successful
NPS
10
NPS
10
Age 26 - 31
1 Embryo Freezing
PCOS
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
I felt extremely supported every step of the way, and felt as though she [Dr. Sarah C. Hessler] was experiencing my heartache with me. I feel like more than just a number, and when we talk I feel like I’m her only patient. She is extremely dedicated...We had no trouble with our first transfer in 2019, so when we went back in 2021 to try again we didn’t expect the outcome we got.
Overall I absolutely love them [Institute for Reproductive Medicine & Science]. Until recently I didn’t have anything negative to say. With my last 2 cycles failing I just wish my patient portal wasn’t updated until after a phone call from the clinic. It’s difficult to get certain news online...I can’t say enough good things about [nurse] Jen. Look forward to talking with her, knowing all of my questions (no matter how many I come up with) will be answered. I never feel forgotten about
How was your experience with Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
We had no trouble with our first transfer in 2019, so when we went back in 2021 to try again we didn’t expect the outcome we got. I felt extremely supported every step of the way, and felt as though she was experiencing my heartache with me. I feel like more than just a number, and when we talk I feel like I’m her only patient. She is extremely dedicated.
What's one piece of advice would you give a prospective patient of Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
To make sure you’re ready for whatever information comes your way. She delivers news delicately but matter of fact
During treatment, were you treated like a number or a human with Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
She shared in my excitement, and in my heartache. I knew she was on my side and doing anything she could for the outcomes we wanted.
Describe the protocols Sarah C. Hessler used in your cycles at New Jersey Fertility Clinics (CCRM/IRMS Facilities) and their degree of success.
We did estrogen 2mg twice daily for 4 days then 3x daily through and past transfer, and started progesterone 5 days before transfer
Describe your experience with your nurse at New Jersey Fertility Clinics (CCRM/IRMS Facilities). (Assigned nurse: Jen)
I can’t say enough good things about Jen. Look forward to talking with her, knowing all of my questions (no matter how many I come up with) will be answered. I never feel forgotten about
Describe your experience with New Jersey Fertility Clinics (CCRM/IRMS Facilities).
Overall I absolutely love them. Until recently I didn’t have anything negative to say. With my last 2 cycles failing I just wish my patient portal wasn’t updated until after a phone call from the clinic. It’s difficult to get certain news online.
Describe the costs associated with your care under Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities).
Retrieval, 1 transfer and 1 year of embryo storage was I think 15k Each transfer after has been about 3600 including the fee from the surgicenter where the transfer takes place
Describe Sarah C. Hessler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Jersey Fertility Clinics (CCRM/IRMS Facilities).
Due to my age we opted for set, after 2 unsuccessful transfers she gave me the option to transfer 2 embryos (1 was tested and the other was not) but we decided together it was best to transfer just 1
10
Doctor
Sarah C. Hessler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
New Jersey Fertility Clinics (CCRM/IRMS Facilities)
Clark
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
NPS
10
NPS
8
Age 41
1 IUI
Diminished Ovarian Reserve
Tubal Blockage
European
Income $100K - $199K
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Neutral
Unsuccessful
Review of
Dr. Hessler was very personal and went out of her way to answer all questions and address concerns that I had. Any time she spoke to me, there was never a question of her knowing me or my situation...I have a high BMI, and while there were limitations with the clinic itself for IVF, she was willing to work with me to undergo an IUI. She encouraged healthy eating, and while I would have had to lose weight to undergo IVF, she otherwise did not make this about my weight.
Nursing staff [at IRMS] are very friendly, supportive, and communicate instructions very clearly...Communication was very clear, and plan for treatment laid out before starting. I felt my process was monitored closely, and I felt treated with respect. The biggest downfall is that they have a BMI cutoff for IVF. The rationale is due to the anesthesia, from what I recall...It’s actually been shown that women with high BMI’s take longer to get pregnant, and delays in treatment contribute to this.
How was your experience with Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
Dr. Hessler is fantastic. She is very attentive to all questions and concerns. She communicates expectations very clearly, and she respected my choices while giving me clear guidance on the dangers when dealing with what was a confirmed ectopic pregnancy. I have a high BMI, and while there were limitations with the clinic itself for IVF, she was willing to work with me to undergo an IUI. She encouraged healthy eating, and while I would have had to lose weight to undergo IVF, she otherwise did not make this about my weight. I felt she followed all the steps as she would with any other patient. I would have loved to do IVF there as well, and I continue with my monitoring for an outside clinic.
What's one piece of advice would you give a prospective patient of Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
Be willing to ask questions. She will readily answer in a way that is easy to understand.
During treatment, were you treated like a number or a human with Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
Dr. Hessler was very personal and went out of her way to answer all questions and address concerns that I had. Any time she spoke to me, there was never a question of her knowing me or my situation.
Describe the protocols Sarah C. Hessler used in your cycles at New Jersey Fertility Clinics (CCRM/IRMS Facilities) and their degree of success.
I had a lot of testing already. She started with a HSG to make sure my tubes were clear, and we proceeded with IUI. She had said IVF would be my best option, and she supported my choice to pursue IVF elsewhere, as I was not able to do so at IRMS.
Describe your experience with the nursing staff at New Jersey Fertility Clinics (CCRM/IRMS Facilities).
Nursing staff are very friendly, supportive, and communicate instructions very clearly.
Describe your experience with New Jersey Fertility Clinics (CCRM/IRMS Facilities).
I saw Dr. Hessler at the Clark office (and I think she is fantastic). My IUI was done by other doctors. Most monitoring was through Clark as well. Communication was very clear, and plan for treatment laid out before starting. I felt my process was monitored closely, and I felt treated with respect. The biggest downfall is that they have a BMI cutoff for IVF. The rationale is due to the anesthesia, from what I recall. Yet, I’m able to do IVF elsewhere with anesthesia. No issues whatsoever. They should revisit this decision, as not all providers exclude. It’s actually been shown that women with high BMI’s take longer to get pregnant, and delays in treatment contribute to this.
Describe the costs associated with your care under Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities).
My insurance covered treatments, so I mainly paid copays.
10
Doctor
Sarah C. Hessler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
New Jersey Fertility Clinics (CCRM/IRMS Facilities)
Clark
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
8
NPS
9
Age 28 - 29
2 IUI
Male Factor
PCOS
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Not sure
Review of
If you would like her [Dr. Hessler] to do the procedures she might be able to schedule it so that she is the covering DR when the time comes...has made herself available by phone/email even on days off if need be...My husband and i wanted to start conservatively, so we first started tracking my ovulation with the drs office, we later started Femara and Ovidrel, and moved onto two double IUIs with Femara and Ovidrel. We are now saving for IVF...With male factor and PCOS i think she explained our situation to us very clearly. I do wish i got to touch base with her before the cycle to know what was ahead when we switched from Ovulation tracking to IUI. It was hard to know what was next if i hadn't gone out of my way to educate myself or made a point to ask the nurse. With the deadlines in each treatment i could have missed a cycle.
Im happy driving further to the Clark office [of Institute for Reproductive Medicine & Science Barnabas] because they are so on top of everything, they know me by name, and they are clear with their directions and answers no matter how often i ask questions...Alicia is the best admin i think i have every come into contact with. She goes out of her way to answer all your questions as quickly as possible and it seems like your the only patient in the office ( your not its a huge office lol). The nursing staff is amazing, they are available to you via phone and email and answer any and all questions you have as quickly as they can. The phlebotomists at this office could be better. While theyre incredibly nice they often cant find my vein and im left with bruises.
How was your experience with Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
Dr. Hessler did a great job breaking down our diagnosis and plan for treatment. While it may have taken a while to talk to her on the phone at times we still got through when we needed to. With male factor and PCOS i think she explained our situation to us very clearly. I do wish i got to touch base with her before the cycle to know what was ahead when we switched from Ovulation tracking to IUI. It was hard to know what was next if i hadn't gone out of my way to educate myself or made a point to ask the nurse. With the deadlines in each treatment i could have missed a cycle.
What's one piece of advice would you give a prospective patient of Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
Ask questions, reach out to her if your not clear on something. She will take the time to walk you through it. If you would like her to do the procedures she might be able to schedule it so that she is the covering DR when the time comes.
During treatment, were you treated like a number or a human with Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
While the doctors rotate in this large clinic, i spent most of my time in the clark office where i know everyone by name and they know mine. Dr. Hessler has made herself available by phone/email even on days off if need be.
Describe the protocols Sarah C. Hessler used in your cycles at New Jersey Fertility Clinics (CCRM/IRMS Facilities) and their degree of success.
My husband and i wanted to start conservatively, so we first started tracking my ovulation with the drs office, we later started Femara and Ovidrel, and moved onto two double IUIs with Femara and Ovidrel. We are now saving for IVF.
Describe your experience with your nurse at New Jersey Fertility Clinics (CCRM/IRMS Facilities). (Assigned nurse: Jennifer G.)
When i picked the office i knew that i would be dealing with the nurse and staff more than the Dr. So i went out of my way to look for reviews that spoke of the overall office. Im happy driving further to the Clark office because they are so on top of everything, they know me by name, and they are clear with their directions and answers no matter how often i ask questions.
Describe your experience with New Jersey Fertility Clinics (CCRM/IRMS Facilities).
Alicia is the best admin i think i have every come into contact with. She goes out of her way to answer all your questions as quickly as possible and it seems like your the only patient in the office ( your not its a huge office lol). The nursing staff is amazing, they are available to you via phone and email and answer any and all questions you have as quickly as they can. The phlebotomists at this office could be better. While theyre incredibly nice they often cant find my vein and im left with bruises.
Describe the costs associated with your care under Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities).
Honestly my costs are high but that is because of my health insurance. Im sure the clinics prices are higher because of its location as my sister paid less for IUI in NC .
Describe Sarah C. Hessler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Jersey Fertility Clinics (CCRM/IRMS Facilities).
I believe this clinic does Single Embryo Transfers.
8
Doctor
Sarah C. Hessler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
2 of 5
9
Clinic
New Jersey Fertility Clinics (CCRM/IRMS Facilities)
Clark
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 44
2 IVF
1 Egg Freezing
Unexplained
Black or African-American
Income $200K - $499K
Lawyer
2nd of 4 Docs
2 IVF With Other Docs
2 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Hessler has great bedside manner and her nurse Jennifer Giordano is truly out of this world fantastic!...I felt fully heard and listened to. She took her time walking me through her recommendations, I never felt rushed while in her presence. She has a great sense of humor and great disposition overall....Dr. Hessler added Prednisone, Lovenox, baby aspirin and ultimately Neupogen to the protocol pre-transfer and into the pregnancy. So far, I am almost 4 weeks and counting.
Monitoring at IRMS Clark is a well oiled machine. They really do get patients in and out in a timely manner regardless of how busy they get.... IRMS' strengths are the multiple locations, the efficiency of the staff (they get you in and out), that all of the doctors are women and they run a well oiled machine in terms of communication, appointments, etc. They're spread throughout so most people can find a location that works for them and you can visit different locations based on schedule changes if needed.
How was your experience with Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
As previously discussed, Dr. Hessler has great bedside manner, I felt fully heard and listened to. She took her time walking me through her recommendations, I never felt rushed while in her presence. She has a great sense of humor and great disposition overall.
What's one piece of advice would you give a prospective patient of Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
Feel free and empowered to ask your questions. If you don't understand something ask the questions. She's also great via email as well.
During treatment, were you treated like a number or a human with Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
I met with Dr. Hessler after previously working with Serena Chen. I wanted a difference experience and felt like Dr. Hessler was more empathetic in her dealings with me whereas Dr. Chen was more matter of fact. I was also armed with a second opinion so I came into the conversation better prepared to discuss what I thought was at play with prior unsuccessful cycles. Dr. Hessler has great bedside manner and her nurse Jennifer Giordano is truly out of this world fantastic! She was the big difference maker for me even beyond Dr. Hessler because there is simply more contact with the nursing staff than even the doctors.
Describe the protocols Sarah C. Hessler used in your cycles at New Jersey Fertility Clinics (CCRM/IRMS Facilities) and their degree of success.
I'd gotten a second opinion which diagnosed endometriosis, PCOS and insulin-resistance. Per the protocol recommended by the second opinion, Dr. Hessler added Prednisone, Lovenox, baby aspirin and ultimately Neupogen to the protocol pre-transfer and into the pregnancy. So far, I am almost 4 weeks and counting.
Describe your experience with your nurse at New Jersey Fertility Clinics (CCRM/IRMS Facilities). (Assigned nurse: Jennifer Giordano)
Jennifer Giordano is the best nurse I have ever encountered in my life. She goes above and beyond for her patients, is incredibly responsive, takes care of the big and small details and follow-ups were always on point. She is the distinguishing factor for the IRMS experience in my opinion. It was an absolute pleasure interacting and engaging with her and she made the experience so much smoother than it would've been but for her diligence and attention to detail.
Describe your experience with New Jersey Fertility Clinics (CCRM/IRMS Facilities).
IRMS' strengths are the multiple locations, the efficiency of the staff (they get you in and out), that all of the doctors are women and they run a well oiled machine in terms of communication, appointments, etc. They're spread throughout so most people can find a location that works for them and you can visit different locations based on schedule changes if needed. This was particularly helpful in the monitoring phases.
Describe your experience with your monitoring appointments at New Jersey Fertility Clinics (CCRM/IRMS Facilities).
Monitoring at IRMS Clark is a well oiled machine. They really do get patients in and out in a timely manner regardless of how busy they get.
Describe the costs associated with your care under Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities).
Insurance covered the bulk of the cycles but I had my deductible ($2700) and co-insurance. For each cycle, I paid btwn 3000-4000 out of pocket for genetic testing, deductible and co-insurance payments.
Describe Sarah C. Hessler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Jersey Fertility Clinics (CCRM/IRMS Facilities).
IRMS strongly favors single transfers advising that multiple embryo transfer increased the risk of failure and complications. I was in agreement that the goal was to have a safe and successful pregnancy and opted for single embryo transfer.
10
Doctor
Sarah C. Hessler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
New Jersey Fertility Clinics (CCRM/IRMS Facilities)
Clark
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
10
NPS
10
Age 26 - 28
PCOS
Tubal Blockage
Income $100K - $199K
Sales Representative
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Hessler looks me in the eyes, shows compassion and will tell you everything that’s going on as it’s happening. She explains it all, and in such a way that you don’t feel broken about yourself afterward... We haven’t started our cycle yet (when I met with her for the first time it was to determine the issue, and then correcting it with surgery)....I had asked about multiple embryo transfer, but dr. Hessler explained to us that due to my age (27) that she believed we would have a successful cycle using just one embryo and that ultimately it is safer for me and for our potential baby.
You’re comfortable when you walk in [Institute for Repro Med & Science], I think that’s all you can ask for in this type of environment. It doesn’t feel like you’re in a clinic. I haven’t come across anything I would view as a weakness....[Cost of Treatment] Estimated 14,000 to start $1000 retrieval $600 anesthesia $1000 transfer plus cost of meds... I email constantly and always get a response very quickly as if I was their only patient....Dr. Hessler looks me in the eyes, shows compassion and will tell you everything that’s going on as it’s happening.
How was your experience with Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
I was so afraid to step foot into that office for the first time not knowing what to expect. I left with my heart feeling full of possibility. I know that she is going to do everything to make me a mom, she is such a kind woman, and a compassionate doctor. I am grateful that she is my first experience with infertility. Couldn’t ask for better
What's one piece of advice would you give a prospective patient of Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
To walk in knowing you’re going to be getting the best treatment. Skepticism isn’t needed because she’s instantly trustworthy
During treatment, were you treated like a number or a human with Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
Dr. Hessler looks me in the eyes, shows compassion and will tell you everything that’s going on as it’s happening. She explains it all, and in such a way that you don’t feel broken about yourself afterward
Describe the protocols Sarah C. Hessler used in your cycles at New Jersey Fertility Clinics (CCRM/IRMS Facilities) and their degree of success.
We haven’t started our cycle yet (when I met with her for the first time it was to determine the issue, and then correcting it with surgery). Then my husband and I were going to see her again after our wedding. We were scheduled to start our first cycle on April 18, but due to insufficient funds needed to push it back to September 2019! Still saving!!
Describe your experience with your nurse at New Jersey Fertility Clinics (CCRM/IRMS Facilities). (Assigned nurse: Jenn)
I email constantly and always get a response very quickly as if I was their only patient.
Describe your experience with New Jersey Fertility Clinics (CCRM/IRMS Facilities).
You’re comfortable when you walk in, I think that’s all you can ask for in this type of environment. It doesn’t feel like you’re in a clinic. I haven’t come across anything I would view as a weakness.
Describe the costs associated with your care under Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities).
Estimated 14,000 to start $1000 retrieval $600 anesthesia $1000 transfer plus cost of meds
Describe Sarah C. Hessler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Jersey Fertility Clinics (CCRM/IRMS Facilities).
I had asked about multiple embryo transfer, but dr. Hessler explained to us that due to my age (27) that she believed we would have a successful cycle using just one embryo and that ultimately it is safer for me and for our potential baby.
10
Doctor
Sarah C. Hessler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New Jersey Fertility Clinics (CCRM/IRMS Facilities)
Clark
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
10
NPS
10
Age 28 - 29
1 Fertility Medications
Diminished Ovarian Reserve
Male Factor
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
Sarah Hessler is amazing. She is very welled mannered. She takes her time with you and your spouse. She discusses everything that has to be done and every worry that is brought up. She responses quickly to me through email or her receptionist.... She understand if an appointment is missed or something came up and will adjust the treatment as necessary. I hope to be having the best results with her! Prayers for 2019
They [Institute for Repro Med & Science at Saint Barnabas] all work as a team with the patient and they take the time out for each patient. The clinic is clean and is set up to fit the patients needs. They are very organized and responsible. The clinic always calls with reminder or rescheduling and they make sure that everything is convenient for you.... Sarah Hessler looks at my case and explain very throughly what needs to be done. She is understanding if an appointment or blood work is missed.
How was your experience with Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
Sarah Hessler is amazing. She is very welled mannered. She takes her time with you and your spouse. She discusses everything that has to be done and every worry that is brought up. She responses quickly to me through email or her receptionist. She is the best doctor I have seen and I can’t wait to move forward. She understand if an appointment is missed or something came up and will adjust the treatment as necessary. I hope to be having the best results with her! Prayers for 2019
What's one piece of advice would you give a prospective patient of Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
Listen to what she has to say. Her opinion might make the biggest difference.
During treatment, were you treated like a number or a human with Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
Sarah Hessler looks at my case and explain very throughly what needs to be done. She is understanding if an appointment or blood work is missed. She responds quickly and reassures you of everything. I am happy with her and I can’t wait to keep going. Prayers to iui hopefully end of year
Describe your experience with your nurse at New Jersey Fertility Clinics (CCRM/IRMS Facilities). (Assigned nurse: Jennifer)
Always calls with results and put them on portal.
Describe your experience with New Jersey Fertility Clinics (CCRM/IRMS Facilities).
They all work as a team with the patient and they take the time out for each patient. The clinic is clean and is set up to fit the patients needs. They are very organized and responsible. The clinic always calls with reminder or rescheduling and they make sure that everything is convenient for you.
Describe the costs associated with your care under Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities).
For iui I only have a 30 dollar copay for each visit and ivf would cost 15000 dollars
10
Doctor
Sarah C. Hessler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New Jersey Fertility Clinics (CCRM/IRMS Facilities)
Clark
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 42
1 IVF
Diminished Ovarian Reserve
Latinx
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
She [Dr. Hessler] wrote/drew notes of everything we discussed and made a copy so we can review and disseminate at home. She was always honest and funny. She took the edge off of a tense situation. I was well aware of my chances and outcomes... Everything was explained in a considerable and easy to understand manor. She was always available for questions and the staff was wonderful
Early morning monitor hours so I was never late to work. The main weekend offices [at Institute for Reproductive Medicine & Science] were easily accessible. The nurses were always encouraging and gentle. My instructions were always available before 3 pm... Everything was explained in a considerable and easy to understand manor. She was always available for questions and the staff was wonderful
How was your experience with Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
She wrote/drew notes of everything we discussed and made a copy so we can review and disseminate at home. She was always honest and funny. She took the edge off of a tense situation. I was well aware of my chances and outcomes
What's one piece of advice would you give a prospective patient of Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
Have a sense of humor
During treatment, were you treated like a number or a human with Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
Everything was explained in a considerable and easy to understand manor. She was always available for questions and the staff was wonderful
Describe the protocols Sarah C. Hessler used in your cycles at New Jersey Fertility Clinics (CCRM/IRMS Facilities) and their degree of success.
Gonal F and Menopur. Cetrotide and then Novarel as the trigger shot
Describe your experience with New Jersey Fertility Clinics (CCRM/IRMS Facilities).
Early morning monitor hours so I was never late to work. The main weekend offices were easily accessible. The nurses were always encouraging and gentle. My instructions were always available before 3 pm
10
Doctor
Sarah C. Hessler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
New Jersey Fertility Clinics (CCRM/IRMS Facilities)
Clark
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 38
PCOS
Black or African-American
Native American
Architect
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
I strongly endorse Dr. Sarah C. Hessler for her exceptional abilities in assisting couples with conception. Her knowledge and direct approach are truly impressive. With just one treatment, she demonstrated her expertise by successfully helping us conceive, which speaks volumes about her capabilities. I have seen numerous physicians in the past, but Dr. Hessler was able to resolve our issue rapidly and effectively. We will be forever grateful for her and her aid in bringing a gorgeous and healthy baby girl into our lives.
I found that the [Institute for Reproductive Medicine & Science] Clark location better met my needs. I had a bad experience with the Livingston location, as I had to work with another physician, which made the process longer and cost me unnecessary money. However, I researched and discovered Dr. Sarah C. Hessler at the clinic. She was a godsend as she quickly addressed my health concerns and resolved the issue.
How was your experience with Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
I strongly endorse Dr. Sarah C. Hessler for her exceptional abilities in assisting couples with conception. Her knowledge and direct approach are truly impressive. With just one treatment, she demonstrated her expertise by successfully helping us conceive, which speaks volumes about her capabilities. I have seen numerous physicians in the past, but Dr. Hessler was able to resolve our issue rapidly and effectively. We will be forever grateful for her and her aid in bringing a gorgeous and healthy baby girl into our lives. Her team was also very caring and helpful throughout the process.
What's one piece of advice would you give a prospective patient of Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
To ensure effective communication, it is important to maintain trust and keep in contact with Dr. Hessler.
Describe your experience with New Jersey Fertility Clinics (CCRM/IRMS Facilities).
I found that the Clark location better met my needs. I had a bad experience with the Livingston location, as I had to work with another physician, which made the process longer and cost me unnecessary money. However, I researched and discovered Dr. Sarah C. Hessler at the clinic. She was a godsend as she quickly addressed my health concerns and resolved the issue.
Describe the costs associated with your care under Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities).
With health insurance my co-pays were about 8,000 dollars.
10
Doctor
Sarah C. Hessler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New Jersey Fertility Clinics (CCRM/IRMS Facilities)
Clark
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Consult
NPS
8
NPS
8
Age 31 - 32
4 IUI
1 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $100K - $199K
1st of 2 Docs
1 IVF With Other Docs
Neutral
Neutral
Unsuccessful
Review of
She [Dr. Hessler] was very friendly and easy to talk to. I was happy with her care, but it is a large clinic so I never had her doing any of my actual procedures. I also was not happy with the way that the news of my miscarriage was delivered to me. ... When i miscarried, I found out through the patient portal. I then could not get in touch with a nurse or doctor for 3 hours and the doctor still did not contact me for a few days. It was very upsetting and I did not understand what was happening.
In Clark it [monitoring appointments] was very easy. When I had to go to Livingston on the weekends, it was more hectic and annoying. ... Too big, don't hear from or see the actual doctor a lot. Nurses are very friendly and helpful and always greeted you by name and knew each patient. ... When i miscarried, I found out through the patient portal. I then could not get in touch with a nurse or doctor for 3 hours and the doctor still did not contact me for a few days.
How was your experience with Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
She was very friendly and easy to talk to. I was happy with her care, but it is a large clinic so I never had her doing any of my actual procedures. I also was not happy with the way that the news of my miscarriage was delivered to me.
What's one piece of advice would you give a prospective patient of Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
Be prepared for things to change.
Describe the protocols Sarah C. Hessler used in your cycles at New Jersey Fertility Clinics (CCRM/IRMS Facilities) and their degree of success.
Did 3 IUIs with letrozole, followed by 1 with Gonal-F and then IVF with Gonal-F and Menopur. It felts like every step of the way a new hurdle was discovered which was very frustrating.
Describe your experience with your nurse at New Jersey Fertility Clinics (CCRM/IRMS Facilities). (Assigned nurse: Jen)
They were great!
Describe your experience with New Jersey Fertility Clinics (CCRM/IRMS Facilities).
Too big, don't hear from or see the actual doctor a lot. Nurses are very friendly and helpful and always greeted you by name and knew each patient. Why does this have to be 200 characters? I am literally writing just to take up characters to go to the next question. I think this character limit is stupid.
Describe your experience with your monitoring appointments at New Jersey Fertility Clinics (CCRM/IRMS Facilities).
In Clark it was very easy. When I had to go to Livingston on the weekends, it was more hectic and annoying.
Describe the costs associated with your care under Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities).
$12,000 for IVF with $1,000 on day of retrieval and $600 on day of transfer. IUIs were $600
What specific things went wrong at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at New Jersey Fertility Clinics (CCRM/IRMS Facilities).
When i miscarried, I found out through the patient portal. I then could not get in touch with a nurse or doctor for 3 hours and the doctor still did not contact me for a few days. It was very upsetting and I did not understand what was happening.
8
Doctor
Sarah C. Hessler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Explained risks
5 of 5
8
Clinic
New Jersey Fertility Clinics (CCRM/IRMS Facilities)
Clark
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 40
2 IVF
Unexplained
East Asian
Income $200K - $499K
1st of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr Hessler knew me and my history each time we spoke. She evaluated my past and present medical records to discuss different treatment plans and options...She always made herself available to answer all of my concerns and questions whether it was via email or phone. And most importantly, she was honest with the risks in my treatment plan...
The clinic [Institute for Reproductive Medicine & Science] has multiple locations but I only traveled to the Clark location and the surgical center in Livingston. Every person I dealt created a positive environment and treated me kindly. Everyone took their time to explain next steps and what I was about to experience before it happened...She [nurse Jen] was always on top of my treatment plan. She also answered every question that I had...
How was your experience with Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
Dr. Hessler treated me with care and compassion. She always made herself available to answer all of my concerns and questions whether it was via email or phone. And most importantly, she was honest with the risks in my treatment plan.
What's one piece of advice would you give a prospective patient of Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
Be prepared with all of your questions and concerns.
During treatment, were you treated like a number or a human with Sarah C. Hessler at New Jersey Fertility Clinics (CCRM/IRMS Facilities)?
Dr Hessler knew me and my history each time we spoke. She evaluated my past and present medical records to discuss different treatment plans and options.
Describe your experience with your nurse at New Jersey Fertility Clinics (CCRM/IRMS Facilities). (Assigned nurse: Jen)
Jen is amazing! I’m a very type A personality and her organizational skills spoke to my heart. She was always on top of my treatment plan. She also answered every question that I had
Describe your experience with New Jersey Fertility Clinics (CCRM/IRMS Facilities).
The clinic has multiple locations but I only traveled to the Clark location and the surgical center in Livingston. Every person I dealt created a positive environment and treated me kindly. Everyone took their time to explain next steps and what I was about to experience before it happened.
10
Doctor
Sarah C. Hessler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New Jersey Fertility Clinics (CCRM/IRMS Facilities)
Clark
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Review of

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