Rated 9.5
Strongly recommend: 95%Neutral: 0%Don't recommend: 5%9.5
95% strongly recommend
50 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Humanity
9.8
9.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.8
9.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7
7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8.5
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of California
Residency
NY Presbyterian-Columbia U Hospital
Fellowship
NYU

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Shannon DeVore works in 2 offices at

NYU Langone Fertility Center (Prelude Network Clinic)
Rated 8.8
Strongly recommend: 74%Neutral: 14%Don't recommend: 12%8.8

Explore Clinic
NY - 53rd Street (Eastside)
159 East 53rd St, 3rd Floor
New York, NY 10022
NY - Westside
109 West 27th St, 9th Floor
New York, NY 10001

50 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 37 - 38
3 IVF
Endometriosis
Uterine Fibroids
East Asian
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Devore was always supportive...take the time to answer any questions...is kind and straightforward in her approach...will make sure that you're aware of the reality of the situation without being led on...protocol was relatively standard, and consistent across all three cycles due to satisfactory results
[NYU Langone Fertility Center] Strengths...Runs like a well-oiled machine despite being a big organization...in and out for monitoring appointments in the morning...nurses are kind and compassionate, and capable of answering your questions...Weaknesses: - Calling the main line gets you to an operator that will take down your question for a callback
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Devore was always supportive, and would take the time to answer any questions. She is kind and straightforward in her approach, and will make sure that you're aware of the reality of the situation without being led on. While she was never the one to conduct my retrieval or transfer procedures due to NYU Fertility's policy around an assigned "doctor of the day", I appreciated the fact that she always personally made it a point to call me with results after every procedure, regardless of whether the update was positive or negative.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Trust in Dr. DeVore. She is the second IVF doctor I've worked with, and from what I've experienced, she knows what she's doing. It can get busy at the practice, so don't be afraid to prepare questions for her to answer ahead of time.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore was the second IVF doctor I consulted with, and she was always empathetic when we discussed my previous failed cycles. She was also very supportive, and listened to my concerns throughout the duration of my treatment cycles with her.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
I did three retrieval cycles, and a single transfer with Dr. DeVore. My protocol was relatively standard, and consistent across all three cycles due to satisfactory results. During my initial consult with Dr. DeVore, I did ask about helpful supplements to take, which I did start taking 1-2 months prior to the start of my first stimulation cycle. Each stimulation cycle began with the introduction of Gonadotropins (Follistim & Menopur), and then gradually included a GnRH Antagonist (Ganirelix) on the last 5-6 days prior to retrieval to prevent premature ovulation. A combination of Lupron and Ovidrel (hCG) was utilized as a trigger shot 48 hours to retrieval. My transfer cycle was a medicated cycle starting off with the use of Estradiol (estrogen pills), followed by the introduction of Endometrin (progesterone suppositories) and PIO (progesterone in oil) shots 6 days prior to transfer.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: Emily Hawkins)
The nursing staff at NYU Fertility frequently changes and/or rotates, but they are all kind, knowledgeable and well-prepared to answer any questions pertaining to my chart.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
Strengths: - Runs like a well-oiled machine despite being a big organization: you're in and out for monitoring appointments in the morning - Everything (including test results) is documented in your chart - All of the doctors and nurses are kind and compassionate, and capable of answering your questions in a "personalized" manner just by looking at your chart Weaknesses: - Calling the main line gets you to an operator that will take down your question for a callback (i.e., you have to wait around for a call from a doctor or nurse that can take a few minutes, or a few hours).
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
Monitoring appointments were held between 7:00 - 9:00AM. You're usually able to get in and out pretty quickly without a line early in the morning. The closer you get to 9:00AM, the more crowded it gets. For the most partner monitoring appointments are organized starting off with bloodwork, and then an ultrasound. I've never had to wait more than 15 minutes to get called in.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
My treatment at NYU Fertility was covered by insurance.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
Dr. DeVore is a proponent for single embryo transfers to mitigate any risks around premature delivery, miscarriages etc. She is open to multiple embryos transfers if a transfer cycle were to fail repeatedly despite other levers being addressed.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 36
1 IVF
Anovulation
Income $500K+
Sales Representative
3rd of 3 Docs
5 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Shannon DeVore] treats her patients as more than patients, she sees them as human. She is so personally vested in every family she is helping to build. Her care is incredibly personalized. She is confident and she is brilliant. From the big questions to the small, and the major decisions to the minor, Dr. DeVore took care of me with a warm and welcoming heart, and treated me as a friend.
Call as quickly as you can to book your consultation with NYU. Save yourself the time, energy, money, and go with a Doctor who will treat you as a human being, with kindness, respect, and love. Go with a facility like NYU that has a waitlist for a real reason, and that has one of the most stellar labs in the country. You will not regret your decision to choose Dr. DeVore, I am forever grateful to her.
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Reviews are oftentimes left when we are unhappy, disappointed, or have an overall sub-par experience in our lives, and rarely left in positive circumstances. Reviews are also best shared when you have something to compare them to, context is critical and xespecially matters in a situation as sensitive as an IVF journey. This time, I wanted to share my incredibly positive experience in working with Shannon DeVore. To explain a bit about my history- I conceived my son unassisted in 2019. I only have one ovary and was 32 at the time so following his birth, I decided it would be a smart decision to freeze embryos, knowing I wanted a large family and more than one child. After moving from NYC (where we lived for 11 years and where I still work), I went to a clinic in Miami where I had a good experience. Despite having one ovary, we got good results after learning my body and a second retrieval. Unfortunately of the 4 embryos we transferred (DET blighted ovum, SET resulting in my daughter in 2021, SET negative) only one turned into a live birth. We tried to conceive again in 2022 unassisted, but realized quickly that my ovulation was unpredictable due to low LH and hypothalamic tendencies. I am grateful that I had coverage through my company, and decided to pursue IVF for our third baby. I am what people call “super type A”. I research everything to the furthest degree, and I knew going to NYC would be our best chance of success. I finally settled on a Doctor at a large practice with a large social following, and felt great at the initial consultation. We had solid numbers in terms of eggs retrieved, but a low euploid ratio for the three retrievals done at this clinic. At 35 years old this didn't make sense to me. I am the type of patient that has numerous questions. I’ve had loss, and need reassurance. Despite sharing all of this upfront, and what I thought was a mutually respectful relationship, I unfortunately did not receive that from this Doctor going into and following our third retrieval. My questions were “too much and displaying a lack of trust” and I knew at that time I needed to make a change for my mental sanity and for hopefully better results. This process is mentally draining, and incredibly challenging. Who you choose as your Doctor to walk alongside you in your journey makes a world of difference. I had Dr. DeVore on my initial list but she was on maternity leave at the time, and thus, I went with my first NYC clinic and Doctor. Following the issues mentioned above, I went back to my initial list. Simultaneously, I had a friend who had recently gone to NYU. I truly believe that people are put in your life for a reason, and three girls on my team had also gone through IVF. Two at NYU and one in NJ years ago. One of their cases was particularly challenging, and after multiple transfers, her first SET at NYU worked. And then, her surrogates first SET at NYU also worked. I remember knowing, in theory, that “lab quality” mattered, but it wasn't until my own results drastically improved that I realized how critical lab quality was critical. This other clinic was large, and had good stats, but my results at NYU were exponentially better due to Dr. DeVore’s individualized protocol, care, attention, and the unparalleled lab quality at NYU. In my first experience in meeting Dr. DeVore, I explained my history, and the issues I faced at the other clinic. She was compassionate, empathetic, kind, and quick with recommendations and solutions. She took time to comb through hundreds of pages of my records. She wanted to add Clomid to my protocol, and to increase my Menopur. To note, after extensive research, I had asked my prior Doctor about both of these and she brushed me off saying I was not a candidate and that more Menopur wouldn't make a difference. Well, with one ovary (I do tend to exhibit PCOS qualities for my one ovary) Dr. DeVore retrieved 15 more eggs than at the other clinic, and we sent more than double what we had sent with the other clinic for testing. The testing facility was Cooper Genomics for both clinics. With Dr. DeVore, half came back normal, along with two low level mosaics appropriate for use. To put this bluntly, after one cycle at NYU I had the same number of normal embryos (+ 2 LL Mosaics) that took three retrievals with the prior clinic to achieve. All of this to say, Dr. DeVore’s attention to my individual case led to a customized treatment plan that led to significantly better results. I also think it makes a difference that NYU does an estimated 2,000 cycles a year and this other clinic does over 6,000. When a Doctor has too many patients, or becomes annoyed at your questions, your results suffer. You become anxious and turn to Dr. Google and your mental health suffers. I spent days while at my prior NYC clinic researching on my own, only to be dismissed and be told I would need to go back in the queue and not receive “special treatment” inclusive of quick responses to my questions. I did not experience one second of this with Dr. DeVore. She answered all of my questions thoroughly, never making me feel bad, or silly for asking. She walked me through the science, but then made it make sense to someone with my level of understanding. She anticipated my follow up questions before I even asked them. To me, knowledge is power, and Dr. DeVore empowered me throughout my journey, every step of the way. Now, onto the emotional side of Dr. DeVore’s care, which in this journey that carries such a heavy heart, makes all the difference, I cannot say enough about Shannon DeVore. There is a reason she is so difficult to get into, and it isn't because of a social media presence. Her reputation is one of the best in the industry because literally every single person that I spoke to that went to Dr. DeVore was nearly in tears talking about how wonderful she was to them. How she was a partner throughout this process. She treats her patients as more than patients, she sees them as human. She is so personally vested in every family she is helping to build. Her care is incredibly personalized. She is confident and she is brilliant. From the big questions to the small, and the major decisions to the minor, Dr. DeVore took care of me with a warm and welcoming heart, and treated me as a friend. I could cry as I write this, because the only thing that made this journey bearable was knowing I had Dr. DeVore by my side. I am now 9 weeks pregnant (and cautiously optimistic) with my first SET at NYU and again, Dr. DeVore’s protocol was different and it was appropriate to my situation. I am certain the success of the SET is due to her protocols, and the NYU lab- scientifically, this is why my transfer worked. But I am most grateful to Dr. DeVore for treating me as a human, for seeing my fears and “weaknesses” and treating me individually from an emotional perspective. I knew that regardless of the results, I would always have Dr. DeVore by my side, leading my care and supporting me emotionally. THAT is what brought me peace and hope during a journey oftentimes filled with anguish, confusion, and sorrow. Switching to Dr. DeVore is the best decision I have ever made, and one that I will shout from the rooftops to anyone going through or embarking on their fertility journey. If I could go back and start over with Dr. DeVore, I would in a heartbeat, and I hope this review saves even one person the difficulty I faced, by trusting in Dr. DeVore and NYU with your journey. I thank Dr. DeVore from the bottom of my heart, and am truly eternally grateful to her by being my light through the darkness of this journey.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Call as quickly as you can to book your consultation with NYU. Save yourself the time, energy, money, and go with a Doctor who will treat you as a human being, with kindness, respect, and love. Go with a facility like NYU that has a waitlist for a real reason, and that has one of the most stellar labs in the country. You will not regret your decision to choose Dr. DeVore, I am forever grateful to her.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
I mentioned this in-depth in my overall review, but I have never felt more like a human and less like a number than with Dr. DeVore. After switching from another very large NYC clinic, and being told I was being given special treatment by having my questions answered quickly and that, per one of their leading Doctors, I would need to go back in the queue, I am so grateful that Dr. DeVore treated me with empathy, kindness, care and compassion- and as an individual whose success she is deeply vested in.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
I mentioned these in depth above, but without discussing first, Dr. DeVore recommended the exact thing I had found in my research. Due to my low LH, and HA like tendencies, I had a feeling more Menopur would help. I had read that this, in combination with adding Clomid for 5 days, could also help boost quality. I was surprised, but elated when Dr. DeVore came to me with this recommendation. Her protocols WORK. She is brilliant, and I would trust her with absolutely everything I have.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
The nursing staff was lovely, everyone took the time to make me feel as if I was receiving individualized care. Again, coming from a large clinic, where I had a nurse that would deliver bad results and as I cried say “any other questions” everytime, NYU and Dr. DeVore’s team was such a welcomed change.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
This facility is absolutely incredible. Night and day from the large clinic I came from. The entire team was lovely, kind, compassionate, and all around terrific. The equipment is state of the art, the facility is welcoming and accessible, and I felt a great energy every time I was at NYU. So much so that I keep coming back for ultrasounds because I enjoy being there so much!
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
My costs, outside of PGT testing, were thankfully covered by insurance.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
Dr. DeVore recommends eSET.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Consult
NPS
8
NPS
8
Age 40
Tubal Blockage
European
Ashkenazi Jewish
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
I only met with her [Dr. Shannon DeVore] once, and had one followup phone call with her. She was compassionate and informational and clear. I liked her manner. She called me herself with my test results, which I appreciated. She did use the word "toxic" to describe by body which I did not like, and has made it difficult to envision a solution to my fertility problems.
The [NYU Langone Fertility Center] clinic is beautiful and the people are all friendly, however I felt like I was treated really well while they were courting me as a patient, but as soon as the situation got tough and I needed more time and information to decide what to do next, they pretty much disappeared and I was on my own.
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
I only met with her once, and had one followup phone call with her. She was compassionate and informational and clear. I liked her manner. She called me herself with my test results, which I appreciated. She did use the word "toxic" to describe by body which I did not like, and has made it difficult to envision a solution to my fertility problems. The doctor who gave me a second opinion used the same word, so I guess this is how they refer to it, but I wish they'd use different language with the patient. Other than that I felt like she communicated really well.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Come in prepared to advocate for yourself and with all of your questions ready, she'll take the time to answer them but followup outreach might be harder.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
The clinic is beautiful and the people are all friendly, however I felt like I was treated really well while they were courting me as a patient, but as soon as the situation got tough and I needed more time and information to decide what to do next, they pretty much disappeared and I was on my own.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
I haven't done it yet, and don't know if I can afford it here. I didn't get an estimate of how many cycles we might need to do before success, and can't afford to do multiple cycles at $25k each. I also didn't really get a specific quoted price for my situatiuon, just a price list of all possible treatments and procedures (but I'm not sure which I'd be doing). What was recommended was egg retrieval and fertilization (however many times necessary, I didn't get a personalized recommendation for the process), then a salpingectomy (remove my fallopian tubes, I would have to do this somewhere else), then transfer (however many times necessary, I didn't get a personalized recommendation for the process). I got a second opinion and it was the same.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: Omayra (coordinator), not a specific nurse)
They respond when I reach out, and everyone's nice. I haven't had any extra care, like them following up with personalzied recommendations, following up to set up the next steps, etc. Once I expressed concern about the cost no one reached out anymore.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
It's really pretty, clean, new, everyone's nice, good bedside manners. You need to be your own advocate, I do feel somewhat like a number there. I got an initial consultation but after that no real followup - no personalized recommendation or pricing sent to me, and no one followed up to set me up for next steps.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
I only did the consultation. I paid a $50 copay, and I paid a little under $200 coinsurance when they sent me to a lab to get scans.
8
Doctor
Shannon DeVore
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - Westside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 35 - 36
2 IUI
Unexplained
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
she [Dr. DeVore] had me come in for morning monitoring and found out I was surging. She told me right away, and then cleared her calendar so that we could do the IUI that afternoon instead of waiting another day. I probably talked to her 3 times on the phone that day to make the decision to do IUI right then -- and I'm so grateful I did!...I always felt like she listened to me and understood my personal needs. Her recommendations were specific to my personal medical situation as well as my needs and life. She was caring and compassionate every step of the way. She took the time needed to answer all my questions and never rushed through. And, she was extremely thorough with her answers.
At NYU, the staff is very organized and thorough. Billing and insurance with NYU was a breeze (and honestly, it's always been a painpoint for me at other clinics). I felt that the facilities were clean, very well managed, and they ran a really tight operation...I would recommend going to morning monitoring by 8am as it'll take 2-5 min to get in. At around 8:30 or 9am, it can take 15 - 20 min (which isn't bad, but it's helpful to plan)...NYU is really good about making sure you have the information needed so make sure you listen/learn and follow up so that there are no surprises. The nurses always guided me to check with insurance on specific things (and in fact, called my insurance to confirm on my behalf many times too)
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
As a patient, I had an exceptional experience with Dr. DeVore and cannot recommend her highly enough. She is by far the best doctor I have ever been to. There are a few things that really stand out: I always felt like Dr. DeVore cared about me personally -- she respected my personal values and my comfort zone, and she made recommendations that were tailored specifically to me. She is compassionate but also fully candid and honest. She never sugar coated any of the facts, and just as importantly, gave me ALL the information that I needed to feel comfortable about the decisions that we were making. She is extremely thorough in her analysis and detail oriented. I felt empowered and fully understood the process and next steps. After every appointment, I would walk out of the room, feeling like we made the right decisions. Not everything we tried worked out in the beginning, but the decision-making process and information was so clear and upfront, that we were able to pivot as needed. The entire IUI/IVF process can be extremely complicated, so this piece was HUGE. Dr. DeVore always went the extra mile. In December, Dr. DeVore let me know that in Jan 2020, there'd be a new law which meant that some New York companies would need to provide full coverage for IVF treatment. Dr. DeVore did extra research on this, guided me through the process, and even helped me follow up with billing (and insurance) to make sure we had the information needed. She even wrote a personal letter to our insurance company to ensure everything was organized and in order before starting IVF. This was HUGE and such a stress relief as the process can typically feel very overwhelming given the potential costs. I really felt like Dr. DeVore cared. I know she has a busy schedule and tons of patients, but you would never know. Dr. DeVore gave her FULL attention and dedication to me at every appointment. Even if I had questions outside of appointments, she would get back to me right away too! I've never experienced that level of personal care and can't thank her enough!
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
If you're going to see Dr. DeVore, you made the right choice! Best doctor at NYU
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Shannon DeVore made me feel so comfortable throughout the process. I always felt like she listened to me and understood my personal needs. Her recommendations were specific to my personal medical situation as well as my needs and life. She was caring and compassionate every step of the way. She took the time needed to answer all my questions and never rushed through. And, she was extremely thorough with her answers. I wanted to understand EVERY step of the process, every risk, and every potential scenario. Shannon was so patient and not only answered my questions immediately, but also gave me the level of depth that I needed so that I felt fully comfortable. I cannot tell you how much I appreciated Dr. DeVore's care, dedication and personal attention!
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
One of my biggest issues was the timing of ovulation as my cycles varied widely month by month. We started out by monitoring my cycles and doing a trigger shot. The first cycle, we learned that my follicles were not growing big enough by the time I ovulated, so for the next cycle, Shannon gave me Clomid to help with the follicle process. Although my body reacted well to Clomid, the first IUI was unsuccessful. The next month, I tried Clomid again but this time my body had a strange reaction to the medication and I had really bad cramps post ovulation. As a result, Shannon decided to pivot and put me on Letrazole instead. I really appreciated this pivot because I knew that Shannon was listening to me and not pushing me down a path (Clomid) that I wasn't comfortable with. In addition, that next month was Christmas and I already had plans to travel and see my family. She knew this was important to me so rather than doing a timed IUI (and having me cancel my plans), I took Letrazole and had sex normally (using ovulation sticks). When this didn't work, the next month, she suggested we try Letrazole + IUI again and simultaneously prepare to start IVF. She was extra careful and thoughtful about monitoring me during this time as she knew my ovulation could be pretty erratic. 4-5 days after my period, she had me come in for morning monitoring and found out I was surging. She told me right away, and then cleared her calendar so that we could do the IUI that afternoon instead of waiting another day. I probably talked to her 3 times on the phone that day to make the decision to do IUI right then -- and I'm so grateful I did! At the same time, we were also preparing to potentially start IVF. Shannon spent so much time walking us through the process, explaining the medications, and the most cost effective solutions. She mapped out every step and scenario (we had so many questions!!). And then... in a crazy turn of events, the DAY BEFORE we were supposed to start IVF, I found out that I was pregnant! While we never went down the IVF path, I would have felt 100% comfortable if we did. In the first 7 weeks of pregnancy, she monitored me to ensure everything was going smoothly and even was there to show me the first heart beat!
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic).
The NYU staff was very thorough an organized about calling me with results immediately, booking me for follow up appointments, ensuring our billing was sorted and organizing our insurance paperwork. It was never a problem to get in quickly for morning monitoring (I never waited over 5-10 min). And, they nurses were always friendly --- i felt like we knew each other after 6 months! In addition, we took a 3 hour, in-person course on IVF. I was kicking and screaming going into it because it meant I needed to miss a couple hours of work... but wow, it is so necessary. I highly recommend that everyone take this course before going down the IVF path
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
At NYU, the staff is very organized and thorough. Billing and insurance with NYU was a breeze (and honestly, it's always been a painpoint for me at other clinics). I felt that the facilities were clean, very well managed, and they ran a really tight operation. I would recommend booking your actual appointments well in advance so that you are organized and can plan accordingly. Secondly, I would recommend going to morning monitoring by 8am as it'll take 2-5 min to get in. At around 8:30 or 9am, it can take 15 - 20 min (which isn't bad, but it's helpful to plan). Lastly, I would do your homework on insurance! NYU is really good about making sure you have the information needed so make sure you listen/learn and follow up so that there are no surprises. The nurses always guided me to check with insurance on specific things (and in fact, called my insurance to confirm on my behalf many times too)
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
Fully covered by insurance except for $25 co-pays each visit (thank goodness!)
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, Successful
NPS
10
NPS
10
Age 40 - 41
1 IVF
Uterine Fibroids
Black or African-American
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore is an excellent doctor...very approachable...always honest with me and came prepared with a plan for how we would treat each issue...she supported me every step of the way...found an ovarian cyst that was producing Estrogen...often called me herself to discuss test results or check on me after procedures
[NYU Langone Fertility Center] had great verbal and written communication...office was VERY busy during morning monitoring...found the staff to be kind, attentive, and very efficient...never felt like cattle or like a number...well oiled machine...did not make me feel like I was receiving inferior care.
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore is great. She is so knowledgeable about fertility and very invested in your outcome. I really like her bedside manner. She is calm, confident, and honest. She did a great job of managing both my expectations and my anxiety. If I had questions I would simply email her head nurse or her patient coordinator and they get back to me quickly with the doctor’s answers. During the course of my journey I got pregnant naturally. She performed the viability test herself and when the worst happened (there was no heartbeat.) she supported me every step of the way. She had to speak at an out of town conference during the days that followed and she actually called me from the conference to check on me.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Trust her. It may seem like she’s running a lot of tests. But there are so many variables that can affect your outcome. She checks for every single thing that could potentially cause an issue and she addresses it before moving on. Her treatment plans are not one size fits all. It is very tailored to you, your body, and your individual needs. So if you’re looking to plow through the process at top speed, she may not be the right doc for you.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore is an excellent doctor. My husband and I felt that she was very approachable, it felt like she actually cared about our outcome and did everything in her power to ensure success. I hit several bumps in the road along my journey. She was always honest with me and came prepared with a plan for how we would treat each issue. She often called me herself to discuss test results or check on me after procedures. This is meant so much to me, as that responsibility is normally handled by the nurses.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
I was 40 years old when we had our first consultation with Dr. DeVore. Due to my age and financial constraints (Insurance would only pay for 1 round of treatment.) She suggested we skip IUI and try IVF. The month we were set to begin, she found an ovarian cyst that was producing Estrogen and throwing my hormones out of wack. She suggested we wait a couple of months for the cyst to pass naturally. It did, but my hormones were still not balanced. So, we started with an estrogen patch. Once my bloodwork showed acceptable levels, we began once daily injections of Gonal-F and Menopure. I ended up staying on the stim meds longer than average (14 days). My eggs were all maturing evenly, they were just doing so at a slower rate than average. Dr. Devore assured me this was fine. The process of giving myself shots was scary and unpleasant, but totally doable.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: Lisa Valentine )
The office was VERY busy during morning monitoring hours. However, I always found the staff to be kind, attentive, and very efficient. I never felt like cattle or like a number. Yes, it is a well oiled machine. Yes, they move fast. But that did not make me feel like I was receiving inferior care.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
It gets VERY busy in the mornings. Especially on the weekends. One Saturday we waited nearly 45 minutes to be seen. But that was not typical. They had great verbal and written communication. The nurses at the 53rd street location were so much nicer than the ones at the Nomad location (27th St.).
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
Very expensive. Thankfully our insurance covered much of it.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 35 - 36
1 IVF
European
Middle Eastern
Income $500K+
Lawyer
2nd of 2 Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore at NYU because of her exceptional medical skill, her warmth, and her compassionate practice of medicine...did research on my clotting condition and came up with a treatment plan in response to the cause of our prior late pregnancy loss...went above and beyond in her care for us
[NYU Langone Fertility Center] practice medicine differently, with more warmth and compassion, and a determination to support women under their care so that those women can continue to excel in other areas of their lives...nursing staff was great...they knew our history, they were on top of our care
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
We met with Dr. DeVore a few weeks after losing our daughter when I was 34 weeks pregnant as a result of a blood clotting condition I was not aware that I had. Those circumstances added a layer of weight to our IVF care. We trialed several REIs, before choosing Dr. DeVore at NYU because of her exceptional medical skill, her warmth, and her compassionate practice of medicine. Her practice truly raised the bar on how we thought about choosing doctors moving forward. Through our haze in those initial very dark and disorienting weeks, her support gave us the confidence to be brave enough to try to get pregnant again. She did research on my clotting condition and came up with a treatment plan in response to the cause of our prior late pregnancy loss - a treatment plan that brought our son here safely about a year later :) She had an exceptional understanding of the complexity of what we experienced. She went above and beyond in her care for us as patients. She always called us with results, explained our treatment in detail, and never made us feel rushed when we had questions. She also anticipated our concerns, and was always ready with solutions or genuine and thoughtful reassurance. She is both extremely intelligent and excellent at caring for her patients. When we had setbacks, she always explained statistically what was expected, but also provided anecdotes and her experience as a shoulder for us to lean on. Her attention to detail and level of support made such a difference in our experience. The fertility industry is really opaque. I write this review in hopes that if someone has a heartbreaking pregnancy loss like ours, they might consider Dr. DeVore for their care. The fact that we kept some semblance of our lives and joy through this is a testament to how much support we had from her. For that, we are so grateful.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Setbacks happen, trust her. She loves what she does, she takes no chances, and she is really excellent at her practice.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore and several of her colleagues are a part of a group of young female doctors at NYU that practice medicine differently, with more warmth and compassion, and a determination to support women under their care so that those women can continue to excel in other areas of their lives. She called with all results, she was very accessible, we never felt rushed when she was answering our questions, and oftentimes she anticipated things that could cause us stress and proposed solutions. Even after we graduated from the clinic, she cheered us on through our entire pregnancy.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic).
The nursing staff was great. Fertility clinics are really busy, but for the most part I felt like they knew our history, they were on top of our care, and they were rooting for us.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
Dr. DeVore and several of her colleagues are a part of a group of young female doctors at NYU that practice medicine differently, with more warmth and compassion, and a determination to support women under their care so that those women can continue to excel in other areas of their lives. Compared to the other clinics we trialed, NYU felt the most feminine, compassionate and the most humanizing.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
Sometimes there was a wait, but I liked the vibe at this clinic compared to others we trialed. It didn't feel like a cattle-call here. It felt more like people in line for a museum or new hot spot in the city.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
9
Age 32 - 33
3 IUI
1 IVF
2 Embryo Freezing
Diminished Ovarian Reserve
Endometriosis
Unexplained
Latinx
Income $200K - $499K
Business Executive
2nd of 2 Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore is very warm and has a way of being very direct and realistic with expectations, but reassures your anxieties and fears. Communication to [her] always goes through either her IVF coordinator or her executive assistant. When there are results, [she] is usually the one calling directly to provide the final results and next steps...we have always appreciated the level of care and attention provided by Dr. DeVore during phone calls to review results at various stages of the process
[NYU Langone Fertility Center] operates like a well oiled machine. The morning monitoring appointments are scheduled from 7am - 9am and the nurses have the process down so the wait is very minimal if you arrive during an earlier time slot. Communicating with nurses and doctors, especially on weekends is extremely difficult. You need to leave a note with the hotline coordinator and a nurse calls you back at their convenience. Unfortunately if you happen to miss their call, there is no way to call them back directly
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
I was recommended to Dr. DeVore by a friend and throughout my 2+ years of working with her I highly recommend to others in the NYC area. I have referred her to two friends who have since then begun working with her. Dr. DeVore is very warm and has a way of being very direct and realistic with expectations, but reassures your anxieties and fears. Communication to Dr. DeVore always goes through either her IVF coordinator or her executive assistant. When there are results, Dr. DeVore is usually the one calling directly to provide the final results and next steps.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
I would definitely go into the process understanding how NYU works. It is a large clinic, so many of the appointments and communication operate in a very structured and impersonal way (meaning communication must go through assistants/coordinators and morning monitoring appointments are operated by nurses and other on-call doctors). That being said, I have always felt that my communication with Dr. DeVore has been very positive and very personalized to us.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Although the morning monitoring appointments are conducted by nurses and other on-call doctors, we have always appreciated the level of care and attention provided by Dr. DeVore during phone calls to review results at various stages of the process. She is always very realistic with expectations and minimizes excessive fears or anxieties.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
Our first procedure with Dr. DeVore was an egg retrieval for embryo cryopreservation in March 2022. This procedure was covered by my employer's fertility coverage. The medications used during this cycle were Clomid, Menopur, Gonal-F, Cetrotide, and Ovidrel sourced through Freedom Pharmacy. We retrieved 16 eggs, 13 mature eggs, 10 fertilized embryos, 4 blastocycsts, and resulted with 1 normal PGT-A tested embryo and 1 low-risk mosaic PGT-A tested embryo. We paid for the PGT-A testing for our 4 embryos out of pocket as this was not covered by insurance. Beginning of 2023 we met with Dr. DeVore to discuss our TTC plan. She recommended due to my DOR diagnosis that we should try naturally a maximum of 6 months and plan for IVF in July. We did not have any luck with TTC naturally, so in July we submit our approval for IVF coverage and unfortunately was denied by my insurance. We were obligated to do 3 medicated IUIs first, which Dr. DeVore was ok with trying first. I took 100mg of Clomid for 5 days leading up to the IUI. We did not have any success with the 3 cycles of IUI, so in October we were finally approved for IVF + FET. October 2023 we had a very similar medication plan, except no Clomid and Lupron was added towards the end. We had the exact same retrieval and fertilization results (16 eggs, 13 mature, 10 fertilized) but we had 7 blastocysts sent to testing (paid for PGT-A out of pocket) and resulted in 6 normal embryos and 1 inconclusive!! Although we have not gotten to the transfer stage, this was a huge success from prior retrievals. In October 2023 we also discussed some additional symptoms, which resulted in Dr. DeVore ordering an MRI. Our results showed signs of endometriosis, so Dr. DeVore reviewed and strongly recommended surgery prior to any transfer. She provided a list of recommended surgeons in the NYC area. The scheduling with the surgeons has been the most challenging and time consuming part of the process; however, we are now scheduled for laproscopy endometriosis surgery in January 2024 and a FET following in February 2024.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
The nurses were very friendly during morning monitoring appointments. It is very challenging to reach them during weekends; you need to leave a message with their hotline and a nurse calls you back at their convenience. Unfortunately, if you miss their call there is no way to call them back directly which is very frustrating.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
NYU operates like a well oiled machine. The morning monitoring appointments are scheduled from 7am - 9am and the nurses have the process down so the wait is very minimal if you arrive during an earlier time slot. Communicating with nurses and doctors, especially on weekends is extremely difficult. You need to leave a note with the hotline coordinator and a nurse calls you back at their convenience. Unfortunately if you happen to miss their call, there is no way to call them back directly as all calls to NYU get sent to the main number, so you have to wait until the nurse calls you back again. During the week, I have found communication to be most effective if I send directly via email to the IVF coordinator or the doctor's assistant and they usually email me back with a response from the nurse or the doctor.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
Morning monitoring appointments are scheduled between 7-9am; however, as you get further along in the injection process appointment time options between this window become more limited. During the week you have the option to visit the Nomad location or the 53rd St. location. On weekends, you can only attend the 53rd St location.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
My insurance covered 1 round of embryo cryopreservation with 1 year of freezing, 3 rounds of IUI, and our first IVF round. All medications were covered for all of these procedures. I did have to pay for every morning monitoring appointment $45 copay with my plan, as well as PGT-A testing (roughly $900 per embryo).
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
Dr. DeVore and NYU do not allow multiple embryo transfers. This was ok with us as our preference is to transfer a single embryo.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 35
1 IVF
East Asian
Income $100K - $199K
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Any question I presented, she [Dr. Shannon DeVore] was happy to answer. She's honest, doesn't just tell you what you want to hear; she doesn't sugarcoat. In my gender representation, I expressed nervousness with the ultrasound probe, so she immediately decided to do the abdominal ultrasound instead. She told me unless it is completely necessary, I didn't have to have the probe at all. It is a relief to have a doctor who is as empathetic as she is and really tries to work with what I am comfortable with.
NYU isn't cheap; however, weighing out the quality of doctors and the overall staff and facility, I preferred it over any other option...It's a new clinic on 53rd street, and it definitely looks fully equipped and brand new. Only weakness is that some mornings can be a little crowded for bloodwork monitoring. However, can't blame them for that, our bodies says when we come in so it's not that they can preplan exactly how many people will be there each morning.
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
In NYU Langone Fertility, you have your main doctor whom you've had your initial consultations and appointments with. And then starting treatment, you come every 2-3 days for bloodwork/ultrasounds with nursing staff and doctor on shift that day. Whenever Dr. Devore was there, she was my doctor who did my ultrasound and was always patient and caring. I was particularly lucky because, on the day of my retrieval, Dr. Devore was the doctor for the day. In the OR room she was caring; as I was about to go under with the anesthesia, she came by my side with a smile, and put her hand on my shoulder, and told me "I'll see you in the recovery room soon". I cannot express how grateful I am to have had Dr. Devore as my fertility doctor through the whole process.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Know that in NYU Langone Fertility, they try their best, but you can see that there are A LOT of patients. Once you are in the waiting area on some of the busier days, you understand why sometimes the staff, Dr. Devore included, have to hurry along if you don't know your questions or if they don't think anything is necessarily wrong. In the beginning, I think it's natural to have 101 questions, but unless you're starting, you don't know your questions just yet while most fears probably don't apply to you. Just gotta make the jump and start, and then the right questions will be worth everyone's time to have answered once you have bloodwork etc. to examine. Don't drive yourself crazy thinking of hypotheticals and blame them for needing to get to the next patient.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Any question I presented, she was happy to answer. She's honest, doesn't just tell you what you want to hear; she doesn't sugarcoat. In my gender representation, I expressed nervousness with the ultrasound probe, so she immediately decided to do the abdominal ultrasound instead. She told me unless it is completely necessary, I didn't have to have the probe at all. It is a relief to have a doctor who is as empathetic as she is and really tries to work with what I am comfortable with.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
In egg freezing cycle, I remember my process was more or less normal. My bloodwork showed I didn't need as long as some other people I've heard of in their cycles. Dr. Devore was also cognisant of the risk of OHSS, so she didn't have me take Ovidrel; I only had Lupron for the trigger. I appreciate she only having me take things when necessary.
How competent was Shannon DeVore at LGBTQ+ care?
In the spectrum of our same-sex marriage, none of our concerns or situations ever felt "abnormal" when talking to Dr. Devore. She made our relationship and fertility journey feel equal to any other couple who wanted to plan a family. I absolutely recommend any LGBTQ+ people who are looking into fertility treatments to Dr. Devore.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
Overall I can't complain about the NYU Langone Fertility nursing staff, they are top notch!
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
It's a new clinic on 53rd street, and it definitely looks fully equipped and brand new. Only weakness is that some mornings can be a little crowded for bloodwork monitoring. However, can't blame them for that, our bodies says when we come in so it's not that they can preplan exactly how many people will be there each morning.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
Bring a book, it goes pretty fast for how many people, but you can still be there up to 30 minutes waiting.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
NYU isn't cheap; however, weighing out the quality of doctors and the overall staff and facility, I preferred it over any other option.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 34
1 IUI
Tubal Blockage
Unexplained
Business Executive
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore is literally the BEST there is!! If you are looking for a fertility doctor I cannot recommend her enough. She is caring, compassionate, and thorough and treats you like you are her only patient...Dr. DeVore was so personally vested in my experience, but most importantly making sure I felt completely comfortable along the way. There was no wondering what was next or long waits for answers --- she was there every step of the way. I could not be more grateful for my experience with Dr. Devore.
The [NYU Langone Fertility Center] clinic was incredible...you are treated with personalized care and you don't feel like you are just a number. The facility itself is absolutely beautiful & looks brand new. The entire team and everyone you encounter are compassionate and kind...The nursing staff was all wonderful and very attentive...Dr. DeVore was the best decision I could have made! I felt like I was her only patient as she always treated me with her full undivided attention and utmost respect.
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore is literally the BEST there is!! If you are looking for a fertility doctor I cannot recommend her enough. She is caring, compassionate, and thorough and treats you like you are her only patient. I had previously worked with another doctor for fertility issues and my experience with Dr. DeVore was hands down night and day. Dr. DeVore was so personally vested in my experience, but most importantly making sure I felt completely comfortable along the way. There was no wondering what was next or long waits for answers --- she was there every step of the way. I could not be more grateful for my experience with Dr. Devore.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
You will not regret your decision to call and book a consult with Dr. DeVore!! She is the best doctor I have ever had. If you want someone with the best bedside manner, but is also incredibly smart go see her!
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Before I decided to start fertility treatment I was so nervous that I would just be a number and the process would make me feel so overwhelmed but choosing Dr. DeVore was the best decision I could have made! I felt like I was her only patient as she always treated me with her full undivided attention and utmost respect. She was never late to see me, always kept me personally updated on the process, and allowed me to ask all the questions I had... because of her I didn't just feel like a number and always felt completely comfortable.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
I had both unexplained infertility and a blocked tube. We ended up doing IUI with Clomid which was successful.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
The nursing staff was all wonderful and very attentive.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
The clinic was incredible. I said it in my other answer but you are treated with personalized care and you don't feel like you are just a number. The facility itself is absolutely beautiful & looks brand new. The entire team and everyone you encounter are compassionate and kind.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
I am grateful that my costs were covered by insurance.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 42
1 IUI
1 IVF
Diminished Ovarian Reserve
Uterine Fibroids
Unexplained
European
Latinx
Income $100K - $199K
Consultant
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I am a repeat patient of Dr. DeVore's. I previously had a successful pregnancy through IUI with her at 40. I returned after getting a job with IVF coverage to attempt another pregnancy at 42 and was successful again...Dr. DeVore is a great option if you're looking for a provider who will treat you with patience and respect while also outlining the potential outcome of your cycle...Dr. DeVore reviewed the potential outcomes of my cycle while still making me feel supported and like she was on my team and believed in me.
The [NYU Langone Fertility Center] front desk staff at the now closed location were one of the best things about my experience. Especially the man who seems like he's worked there forever. They always made me feel comforted and helped ease the awkwardness of being at a fertility clinic...Dr. DeVore reviewed the potential outcomes of my cycle while still making me feel supported and like she was on my team and believed in me.
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
I am a repeat patient of Dr. DeVore's. I previously had a successful pregnancy through IUI with her at 40. I returned after getting a job with IVF coverage to attempt another pregnancy at 42 and was successful again. Fertility treatment can be such an emotional process due in part to the lack of control over the process and outcomes. Dr. DeVore strikes an excellent balance between referencing probability of outcomes and comforting you with reminders that you're doing your best.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore is a great option if you're looking for a provider who will treat you with patience and respect while also outlining the potential outcome of your cycle. I previously worked with other providers who I've seen described here as 'straight shooters' or 'tell it like it is' types. I think any of us going through fertility treatment (especially at 40+) have done our homework and come in with at least somewhat of an understanding of the potential outcomes. I wasn't looking to continue working with someone who was going to focus on what could go wrong because I entered into this process educated on that. Dr. DeVore reviewed the potential outcomes of my cycle while still making me feel supported and like she was on my team and believed in me.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
We used a low dose protocol based on my personal history and how I had responded to prior treatments.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
The front desk staff at the now closed location were one of the best things about my experience. Especially the man who seems like he's worked there forever. They always made me feel comforted and helped ease the awkwardness of being at a fertility clinic.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
We transferred two day-three embryos. Both were too low of quality to grade. One was starting to collapse (not sure of the correct terminology). But one of them stuck!
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 31 - 32
1 IVF
Immunological
Unexplained
European
Middle Eastern
Income $500K+
Investor
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
she [Dr. DeVore] has one of the largest patient loads but still manages to treat you like you're her only focus. She is, without fail, available by phone or email whenever you need her. When you see Dr. Devore for in person visits, you never feel like she is in rush to get out and see her next patient. She is 100% invested in you and your success...thorough, clear, precise, reliable, trustworthy, encouraging, resourceful, humane and kind. She is everything you want from a doctor. When results were not good, Dr. Devore was first empathetic and then able to present a carefully thought through plan to help us move forward on our journey...
The nursing staff at NYU is extremely kind. They are well informed and empathetic...The NYU clinic is fantastic. It is a well oiled machine that operates very smoothly from nursing to the doctors to the billing. The entire systems runs perfectly without dehumanizing you and your process...When you see Dr. Devore for in person visits, you never feel like she is in rush to get out and see her next patient. She is 100% invested in you and your success...
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
From the initial consultation to the final appointment that we had with her over 1 year later, Dr. Devore was thorough, clear, precise, reliable, trustworthy, encouraging, resourceful, humane and kind. She is everything you want from a doctor. When results were not good, Dr. Devore was first empathetic and then able to present a carefully thought through plan to help us move forward on our journey. When results were unclear, Dr. Devore encouraged us to source advice and support from an external specialist. Throughout the entire process it was clear that our interests were Dr. Devore's interests. The entire experience was personalized, thorough, well-researched and encouraging despite having had major setbacks. Any questions or uncertainties were always answered in a clear and precise manor citing research and statistics as support (which was very much appreciated). Dr. Devore is both a fantastic doctor and person and I can't thank her enough for her support throughout this extremely taxing process.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
You can have confidence that Dr. Devore will customize your path for you.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Our fertility journey had been going on for nearly two years prior to meeting Dr. Devore. If you had told me that we would struggle for another year and a half, I wouldn't have believed you. Unless you've been down the IVF road, you wouldn't know that it's just another beginning and not the end. Dr. Devore was our guiding light throughout the entire process, clearly communicating our options whilst providing boundless energy when we didn't think we could keep going. Dr. Devore is a superhuman, out of all of the NYU doctors, she has one of the largest patient loads but still manages to treat you like you're her only focus. She is, without fail, available by phone or email whenever you need her. When you see Dr. Devore for in person visits, you never feel like she is in rush to get out and see her next patient. She is 100% invested in you and your success.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
Modified immune protocol for embryo transfer including prednisone, pepcid and claritin.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
The nursing staff at NYU is extremely kind. They are well informed and empathetic.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
The NYU clinic is fantastic. It is a well oiled machine that operates very smoothly from nursing to the doctors to the billing. The entire systems runs perfectly without dehumanizing you and your process.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
Almost entirely covered by insurance.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
10
NPS
10
Age 38
1 Egg Freezing
Ashkenazi Jewish
Income $100K - $199K
Graphic Designer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Devore was warm, thorough, and clear. She and I had an initial consultation via video, in-person consultation, and exam, and she performed one of my ultrasounds during the egg-freezing process. She was very easy to talk to, and provided with me lots of details about the process and expectations. I did not feel rushed during the process, and she was extremely emphathetic...
The clinic [NYU Langone Fertility Center] is a well-oiled machine. I felt reassured during my appointments seeing based on how warm the staff is, and how smoothly operations go...The nursing staff was excellent -- everyone was extremely friendly, warm, and efficient which was appreciated while I was getting used to the process, and much appreciated at 7:45 am appointments....During hours the office was closed, you do need to leave a message and I did receive calls back soon (though sometimes they were not quite as prompt as my anxious mind wanted)...
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Devore was warm, thorough, and clear. She and I had an initial consultation via video, in-person consultation, and exam, and she performed one of my ultrasounds during the egg-freezing process. She was very easy to talk to, and provided with me lots of details about the process and expectations. I did not feel rushed during the process, and she was extremely emphathetic.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore was very warm and patient. I never felt rushed during both our initial consultation (via video) and in person. She was very reassuring and kind and provided a great outline of the process and expectations of results.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
The nursing staff was excellent -- everyone was extremely friendly, warm, and efficient which was appreciated while I was getting used to the process, and much appreciated at 7:45 am appointments.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
The clinic is a well-oiled machine. I felt reassured during my appointments seeing based on how warm the staff is, and how smoothly operations go. It was helpful to see many other women coming in for early morning appointments as well -- it felt reassuring that I wasn't alone. During hours the office was closed, you do need to leave a message and I did receive calls back soon (though sometimes they were not quite as prompt as my anxious mind wanted)
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
Anesthesia is out of network and has a charge of $1070. Egg storage (annual) is also $1070. My company covers the first year of storage. I have not received my billing yet, so I am unsure of the costs, but I am using fertility benefits insurance provided by my company to pay for all of the procedure costs. My medication was mostly paid for by insurance provided by my company but spent about $2000 out of pocket. NYU Langone makes it easy to understand which options you have for insurance / paying out of pocket, and provides a list of pharmacy options. For paying out of pocket, they have several recommended pharmacies that provide additional discounts to NYU Langone patients.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 43 - 44
1 IVF
Income $100K - $199K
Operations
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore treated me like I was her only patient. Her warmth, compassion, empathy and commitment to my journey was evident in every interaction I had and continue to have with her...The most important strategy Dr. DeVore used with me was something called a low dose protocol. Her logic was, that at my age, she would rather go for a lower quantity but potentially higher quality egg than if we followed a traditional IVF protocol. All I know is that she is brilliant and it worked!...
The office [NYU Langone Fertility Center] is amazing! Everyone is kind, compassionate and empathetic. Wait times were reasonable depending on the volume of patients. Transitions were seamless especially if you were having a procedure. Recovery room nurses are the absolute best!..Volume was always high but the flow was efficient. If there were delays the staff made sure to keep all patients informed...
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore treats every patient like they are her only patient. She is kind, compassionate, empathetic and deeply committed to doing what is best for her patients. She sets honest and realistic expectations and is available through every step of the journey. No question is too inconsequential to answer and she takes the time to explain everything so that you have a full understanding of what is happening and why. Without her encouragement and support I would not be in the position I am today. There are not enough words to describe how incredibly blessed I am to have met her and will be forever grateful to Dr. DeVore for everything she has done for me.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Trust everything she says and do everything she tells you to do. She will never steer you wrong.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore treated me like I was her only patient. Her warmth, compassion, empathy and commitment to my journey was evident in every interaction I had and continue to have with her. She is an amazing doctor and human being.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
The most important strategy Dr. DeVore used with me was something called a low dose protocol. Her logic was, that at my age, she would rather go for a lower quantity but potentially higher quality egg than if we followed a traditional IVF protocol. All I know is that she is brilliant and it worked!
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: Mary & Emily)
Everyone was amazing!
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
The office is amazing! Everyone is kind, compassionate and empathetic. Wait times were reasonable depending on the volume of patients. Transitions were seamless especially if you were having a procedure. Recovery room nurses are the absolute best!
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
Volume was always high but the flow was efficient. If there were delays the staff made sure to keep all patients informed.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Consult
NPS
0
NPS
0
Age 34
Endometriosis
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
From the consult to nonexistent follow ups from Shannon Devore after bloodwork was submitted, I did not receive a personalized experience with Shannon Devore...This was an experience where no thorough medical explanations were given after bloodwork was submitted and other critical information was not discussed by this doctor in preparation for the IUI procedure...
NYU Langone Fertility Center is a nice clean fertility clinic but I would rather go to a different clinic for a more serious and personalized experience. If you do decide to come to NYU Langone Fertility Center, please expect to not hear much information from the fertility doctor after the consultation is completed. The clinic needs to do a better job following up with patients...I did not have too much interaction with the nursing staff other than providing a urine sample and bloodwork for genetics testing...
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Shannon Devore did not give any helpful advice to my husband and I as we prepared to start our first IUI procedure. As her patient, I felt she was completely distant and not very concerned about my issues. The doctor did not ask my partner and I critical fertility related questions during the virtual consult. After the initial visit, I immediately questioned whether this was the right doctor for my fertility journey. Overall, my experience was very disappointing. I have never encountered a doctor that does not take time to properly go over things before a procedure is performed (no potential risks, no medication risks for patients with certain medical conditions). After bloodwork was submitted, she did not follow up (no email, no phone call, no follow up) to carefully discuss medical results or give in depth treatment plans at the in-person visit. She also failed to acknowledge a large ovarian cyst that was present in an ultrasound she performed that she dismissed as "nothing to worry about". Shannon Devore should be less nonchalant and more responsive to her patients who are having issues with fertility. I found out she prescribed me medication that can't be taken with the presence of "ovarian cysts". This was a very disappointing discovery. You would expect the doctor to give critical information about medication before having the patient pay for Clomid and Ovidrel. I will not continue my fertility journey with Shannon Devore due to lack of information and uncaring nonexistent personalized experience before scheduling the IUI.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Find another fertility doctor who will give an in-depth personalized experience.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
I had high hopes when I first started my fertility journey with a consult with Shannon Devore at NYU Langone Fertility but I immediately felt like a number due to the uncaring experience I experienced with the doctor. From the consult to nonexistent follow ups from Shannon Devore after bloodwork was submitted, I did not receive a personalized experience with Shannon Devore. I felt like a number instead of a human. This was an experience where no thorough medical explanations were given after bloodwork was submitted and other critical information was not discussed by this doctor in preparation for the IUI procedure.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
Shannon DeVore did not give specific treatment strategies other than mentioning to start with Clomid on Day 3 of your cycle. Most of the information about how to use the medication was discussed by nurses you can call at NYU Langone Fertility.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
I did not have too much interaction with the nursing staff other than providing a urine sample and bloodwork for genetics testing. IUI procedure was not scheduled given the experience I had with Shannon Devore.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
NYU Langone Fertility Center is a nice clean fertility clinic but I would rather go to a different clinic for a more serious and personalized experience. If you do decide to come to NYU Langone Fertility Center, please expect to not hear much information from the fertility doctor after the consultation is completed. The clinic needs to do a better job following up with patients.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
I am unaware of how much was spent in costs since most of it was covered by insurance.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
Not applicable
What specific things went wrong at NYU Langone Fertility Center (Prelude Network Clinic)?
  • Failed to call with results
  • Failed to convey critical information
  • Failed to consider drug intolerance
0
Doctor
Shannon DeVore
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
3 of 5
Explained risks
1 of 5
Adaptability
1 of 5
0
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - Westside
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 32 - 33
4 IUI
1 IVF
Immunological
Recurrent Pregnancy Loss
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
Writer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Devore was extremely personable. She knew my history and wants/needs as a patient very well, and always communicated with me in a way that was precisely tuned to the kind of communication style I prefer - which I feel is a huge talent, to intuit what communication style a patient likes and be able to give that to them. I felt as if she grieved alongside us with every failed cycle and miscarriage, and like she was just as elated as we were when we finally had success...
It [NYU Langone Fertility Center] can feel a bit like cattle call at morning monitoring. Sometimes the wait can be very, very long during busy "seasons" (one time I was there for over two hours). Other times you are in and out and the only patient in the waiting room. It really depends. That said, by the end I definitely felt like all the nurses knew my name. I also felt that the billing office was easy to work with...
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr Devore and I had a relatively long journey before achieving success. After a monitored cycle, a canceled Clomid IUI (too many follicles), four failed IUIs, two miscarriages of euploid IVF embryo transfers, and a referral to reproductive immunology, we got pregnant on our third IVF transfer. I felt that Dr Devore was very much on our team throughout the entire process. It was always clear that she had a deep understanding of the science and was making evidence-based decisions in our care. After our second euploid loss, she referred us to a reproductive immunologist given my history of lupus and other autoimmune conditions. Whereas another RE might have kept transferring embryos in hopes one "stuck," Dr Devore was willing to explore a relatively-unknown field because she believed it might be uniquely helpful in my situation, with my medical history. Throughout, I felt Dr Devore showed great compassion both for my anxiety throughout treatment, as well as for our grief at losing our embryos. I have a PhD in a science field and my husband is a medical doctor, so we were relatively well-informed and research-minded patients. I'm sure that can be annoying for some doctors to deal with, but Dr Devore didn't miss a beat. She was always prepared to answer our questions, did not hesitate to say "I don't know, but I'll look into it" when that was the case, and was extremely well-versed in all the statistics and risks vs benefits for various treatments. Importantly, I also never felt like I was being taken advantage of financially. I am a member of an online support group for people dealing with infertility and have watched several of my friends undergo numerous expensive, invasive tests and treatments that did not have solid scientific backing. If I asked Dr Devore about pursuing a test or treatment that she did not feel was evidence-based or appropriate for my personal situation, she never hesitated to say so. I never felt pressured into doing something just for the sake of it - every step of my treatment felt personalized and well-considered.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Trust is so important in a doctor-patient relationship. I felt I could trust Dr Devore implicitly because of her candor and honesty. I also felt like she had a really solid grasp on the science behind everything she recommended. I know trust can take time to build, but for what it's worth, my advice is to trust her. Ask questions as much as you need to, and trust she will be honest and has your best interest at heart (and not money or pride).
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr Devore was extremely personable. She knew my history and wants/needs as a patient very well, and always communicated with me in a way that was precisely tuned to the kind of communication style I prefer - which I feel is a huge talent, to intuit what communication style a patient likes and be able to give that to them. I felt as if she grieved alongside us with every failed cycle and miscarriage, and like she was just as elated as we were when we finally had success.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
Our first cycle was monitored and unmedicated to confirm ovulation and a short (7-day) luteal phase. Next step was going to be a Clomid cycle, but I developed five follicles so the cycle was canceled. (I remember being very torn about this and wanting to try anyway, but Dr Devore did a great job explaining why the risks truly did outweigh the benefits here.) After that, we did four IUIs with Clomid, all of which resulted in negative pregnancy tests. After the fourth IUI, Dr Devore felt it was in our best interest to move on to IVF. We did an egg retrieval and retrieved 26 eggs, 20 of which were mature, 16 fertilized, resulting in 10 embryos, 4 of which were euploid. Dr Devore advised PGS testing, which we ended up being glad that we did; even though I was just 32 at the time of egg retrieval, over half of our embryos were aneuploid or mosaic. Our first transfer we did the basic protocol with four days of medrol (a steroid), estrogen to build uterine lining, and progesterone injections combined with progesterone suppositories. We ended up having a positive pregnancy test and a relatively high beta. Dr Devore was optimistic that this would be a successful pregnancy. Unfortunately I noticed my home pregnancy tests were lightening so I requested an early second beta, which confirmed a chemical pregnancy. We proceeded with another transfer the very next month, hoping that this was just a fluke. This time we did add 10 mg of daily prednisone (because of my history with lupus), baby aspirin, claritin, and pepcid. Again we had a positive beta. This time Dr Devore scheduled an earlier second beta (because of the previous chemical), and unfortunately once again we learned I was having a chemical at the same gestational age as my last. Rather than go into a third transfer, Dr Devore advised pursuing testing with a trusted local reproductive immunologist. Reproductive immunology is a relatively new field of fertility treatment and has been controversial as there is not much evidence around it. Dr Devore communicated to us that she would not make this recommendation to most patients, and that it was just because of my history of several autoimmune diseases and the fact that both my euploid losses were at the same gestational age that she suspected an immune issue might be the cause. I remember asking if we could look into endometriosis or do an ERA first, but she was very firm in her belief that immune issues were likely at the root of my miscarriages. With that in mind, we did do the reproductive immunology testing, which ended up revealing several potential culprits for our losses. As part of that treatment I did an intralipids infusion four weeks before transfer, an IVIG infusion four days before transfer (and every 3 weeks thereafter until 16 weeks of pregnancy), 20 mg of prednisone daily (until 16 weeks), baby aspirin, 60 mg lovenox daily throughout entire pregnancy, metformin 1500 mg daily, magnesium citrate, calcium, vitamin D, probiotics, and prescription folate. We transferred our third embryo, which was a 3CB. Again we got a positive beta, much higher even than the (high) beta from our first transfer. We did another beta two days later, and every two days thereafter until 21 days past transfer, and confirmed that hcg continued to double. We saw a strong heartbeat on ultrasound at 6w3d, and I am now 24 weeks pregnant on this protocol.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: Omayra)
My primary coordinator, Omayra, was amazing. I did have some issues with one of the nurses, who asked me about domestic violence when she saw my Lovenox bruises. Although asking was appropriate, the way she asked wasn't--she asked loudly, in front of several other people. Had I actually been in a dangerous situation, I would not have felt comfortable admitting it given the way I was asked. I also had one time overhearing a nurse, when I was in for my third transfer baseline, murmuring "oh no, she's back?" Although the sympathy is nice, I just wish I hadn't overheard that, as I was already struggling emotionally a lot and didn't want to be reminded how bad my situation was. Otherwise my experience was good. You see lots of different nurses when you go in for monitoring.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
It can feel a bit like cattle call at morning monitoring. Sometimes the wait can be very, very long during busy "seasons" (one time I was there for over two hours). Other times you are in and out and the only patient in the waiting room. It really depends. That said, by the end I definitely felt like all the nurses knew my name. I also felt that the billing office was easy to work with. The new west side location is gorgeous (although I mostly went to the east side).
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
There was a window for monitoring appointments. Although you scheduled for a specific time, I was told that as long as you showed up generally around that time, precise punctuality wasn't that important.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
It was around $4500 for PGS testing of embryos and around $5000 per transfer, if I recall correctly. We did have partial insurance coverage.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
Dr Devore strongly recommended eSET for all my transfers.
What specific things went wrong at NYU Langone Fertility Center (Prelude Network Clinic)?
  • Provided conflicting information
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, 15 Eggs Frozen
NPS
9
NPS
9
Age 38
1 Egg Freezing
East Asian
Income $50K - $99K
Marketer or PR
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
My experience with Dr. DeVore was really good. My initial consultation with her was informative, I came prepared with questions and she was able to answer all of them...her protocol plan for me was tailored with one less needle injection. I felt she listened to my concerns and she was easy to talk to. During the initial consult, she did my ultrasound, which I thought was great having the doctor do the ultrasounds.
I liked their [NYU Langone Fertility Center] satellite location in NoMad, which was convenient for me. The office was alway very well kept and modern, the waiting room was spacious enough and the check-in staff was always very pleasant. The nurses who drew my blood for morning monitoring were friendly and worked fast.
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
My experience with Dr. DeVore was really good. My initial consultation with her was informative, I came prepared with questions and she was able to answer all of them. I told her I was really afraid of needles, so her protocol plan for me was tailored with one less needle injection. I felt she listened to my concerns and she was easy to talk to. During the initial consult, she did my ultrasound, which I thought was great having the doctor do the ultrasounds. However, I think this may vary by location, at Nomad all my ultrasounds were done by the attending doctor of the day. I saw my doctor about 3 times throughout the process, and I interacted with another attending doctor for another 3 times for morning monitorings. Every time, they were all careful to say that Dr. DeVore will be the one to decide on my protocol and make adjustments if needed. The morning monitorings were just to collect blood samples and do ultrasounds.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Tell her all of your concerns, whether physical or mental. And give more information than it is asked for. I made sure to follow up with Dr. DeVore's team to provide additional information about my previous menstrual cycles so that she can tailor a protocol that works for me.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
All the staff were pleasant. They always addressed me by my name. Even when the waiting room was crowded, they made sure to address each patient by name.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
My protocal began with Gonal F pen at 450 IUs on Day 2 in the evenings and then Cetrotide on Day 6 in the mornings. My Gonal F dose was gradually reduced and then increased again for days 10-12 because my E2 started declining. Please remember that every body responds differently. My trigger shots were a combo of low-dose Ovidrel and Lupron shots.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
I interacted with multiple nurses during my process. After each morning monitoring visit, a nurse would call me to read me my results and give me new instructions for the injections. When I call the nurse hotline for follow up questions, they do get back to me within the hour. I don't mind interacting with a different nurse each time because I felt like all my information was accurately recorded and that they were all very well trained to answer my questions. I never felt rushed on the phone calls and I always felt comfortable calling the nurse hotline back, although it was a bit annoying to leave a message with their operator every time.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
I liked their satellite location in NoMad, which was convenient for me. The office was alway very well kept and modern, the waiting room was spacious enough and the check-in staff was always very pleasant. The nurses who drew my blood for morning monitoring were friendly and worked fast.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
The initial consultation was covered by my insurance with co-pays. The cost of the freezing cycle was $9500, anesthesia not included, and my medications were covered by my insurance with co-pays.
What specific things went wrong at NYU Langone Fertility Center (Prelude Network Clinic)?
  • Failed to convey critical information
Describe the specific things that went wrong at NYU Langone Fertility Center (Prelude Network Clinic).
The only thing that worried me was towards the end of the process when my E2 started dropping and I was not clear why it happened and what it meant. We thought I had ovulated just based on the bloodwork but a new scan the next day showed my follicles were still there, which was good news. I think my body just responded differently while all the other indicators were seemingly normal for what it was.
9
Doctor
Shannon DeVore
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - Westside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
10
NPS
10
Age 38 - 41
1 Egg Freezing
Unexplained
European
Income $100K - $199K
Business Executive
2nd of 2 Docs
3 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Devore personally calls you to tell you results of pregnancy tests and whenever possible, she makes sure she is the doctor available for your ultrasounds and transfers...She was diligent and performed additional testing after an unsuccessful transfer to ensure there were no additional issue we needed to address
NYU Fertility clinic is a well oiled machine. They see a ton of patients and still manage to have minimal wait times for morning monitoring/ultrasounds. They provide the medication information in an easy to follow format and are always available to answer questions over the phone and are easily accessible. The nursing staff are all wonderful and compassionate and friendly and never make you feel like you are a bother when asking questions.
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Devore is the most caring, compassionate and successful doctor I have ever had. She made me feel so comfortable at each appointment and always answered my questions and made me feel at ease with her treatment plan. I always got an immediate response from her office and was able to get answers no matter what. She personally called me to give me results and when a transfer didn't work she immediately came up with a plan of action to ease my anxiety.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
I did 3 transfers and the 2 I did with Dr. Devore were successful, the 1 I did with another doctor was not successful. Dr. Devore is obviously the best at her job. Fertility treatment is stressful and uncomfortable as it is, but Dr. Devore makes you feel at ease and alleviates the stress that accommodates IVF cycles.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Devore personally calls you to tell you results of pregnancy tests and whenever possible, she makes sure she is the doctor available for your ultrasounds and transfers. She is very compassionate and I truly felt she cared about my IVF journey. She was diligent and performed additional testing after an unsuccessful transfer to ensure there were no additional issue we needed to address. She took the time and provided extra attention to ensure I had a successful transfer. She also constantly had a plan for me and was positive and enthusiastic but also realistic with the possible outcomes.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
NYU Fertility clinic is a well oiled machine. They see a ton of patients and still manage to have minimal wait times for morning monitoring/ultrasounds. They provide the medication information in an easy to follow format and are always available to answer questions over the phone and are easily accessible. The nursing staff are all wonderful and compassionate and friendly and never make you feel like you are a bother when asking questions.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
NYU Fertility Center has many patients and has a easy to follow and well established system in place. You check in using a kiosk each time you do morning monitoring and are in an out as quickly as possible.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 41
2 IVF
European
Income $100K - $199K
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I was a patient of Dr.DeVore for about a year. It took some time on my end to make the jump from consultation to a successful embryo transfer. As I navigated through elements on my end, she was supportive and never rushed my process...Dr.DeVore's treatment strategy for me yielded four viable embryos after PGT testing and a successful transfer :).
NYU is a well oiled machine. It can get busy and sometimes there can be a wait for morning monitoring but I saw that as a positive- a lot of people choose this clinic for a reason. Try to go as early as possible for monitoring but be patient. No matter what you are in good hands. Also when I had to call for clarification or trouble shooting for any of the medications, the nurses always called me back quickly.
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
I was a patient of Dr.DeVore for about a year. It took some time on my end to make the jump from consultation to a successful embryo transfer. As I navigated through elements on my end, she was supportive and never rushed my process. When we started treatments she was always honest about what to expect and when any concerns crept up she was able to alleviate them- often by just reminding me to focus on the end game and the facts (but also reminding me its ok to cry and be emotional which I appreciated). An example of this is when i was waiting for my PGT testing to be completed after my egg retrieval and it was suggested that i do another round of IVF. i had not thought about this and got a little emotional over the thought doing another round. I remember crying on the phone and being embarrassed about this. Dr.DeVore talked to me like a friend but also a dr, telling me that I had some time to make a decision and to take that time to think it through.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Pick Dr.DeVore to be your dr and trust her. She has great gut instincts.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr.DeVore is incredible. She made it clear that we were partners in this and together we would figure out the best path forward. She called me personally to share any important news and always had candid conversations with me. Dr.DeVore (and her team) never rushed me out of the room or off the phone and always made me feel calm and in control of what was going on, which is pretty amazing considering there is so much in this process which is really not in my control at all.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
I don't remember the exact protocols but it mirrored closely the sample schedule and protocols that were provided in earlier consultations. Dr.DeVore's treatment strategy for me yielded four viable embryos after PGT testing and a successful transfer :).
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: Emily Hawkins- patient coordinator )
I loved the entire team- both Dr. DeVore's team and at the fertility clinic. Some of my logistics felt complicated and time sensitive at times and Emily was so great about responding quickly and helping me anticipate any obstacles- and reassuring me that everything was going smoothly. I also really appreciated the insurance team which always helped me and were empathic throughout. All the nurses were supportive and helpful along the way as well, answering any and all questions about injections , timing of things, etc.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
NYU is a well oiled machine. It can get busy and sometimes there can be a wait for morning monitoring but I saw that as a positive- a lot of people choose this clinic for a reason. Try to go as early as possible for monitoring but be patient. No matter what you are in good hands. Also when I had to call for clarification or trouble shooting for any of the medications, the nurses always called me back quickly.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
All procedures and monitoring was covered but the specific type of insurance I have didn't cover meds. PGT testing wasn't covered either.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 30 - 31
1 IVF
Male Factor
Unexplained
European
3rd of 3 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Devore set realistic expectations for us and continued to tailor our treatment plan based on the results we were getting...Dr. Devore was listening to us and giving us personalized care based on our situation (not the "standards")...She is hands on, and is very easy to get in touch with. She was always the one to call us with results...she was the only doctor who made an effort to read our entire medical record and then setup a follow up call with us where she tailored her recomendations based on our history...
NYU is a very well run and organized clinic. The scheduling for appointments was very easy. All appointments ran on time. I was always in and out of the office quickly and without stress. There are two locations you can visit for monitoring during the week which makes things convenient...All the nurses are extremely friendly and supportive....
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Devore is the best doctor I have ever had the privilege of seeing. She is compassionate and forward thinking and always had us feeling supported and listened to. After having a failed IVF cycle along with three failed embryo transfers at a previous clinic, we were starting to lose hope. Dr. Devore set realistic expectations for us and continued to tailor our treatment plan based on the results we were getting which we believe made all the difference! We did one round of IVF under her care and were successful with our first embryo transfer.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
If you want a doctor who is dedicated to her patients then this is the doctor for you! She is hands on, and is very easy to get in touch with. She was always the one to call us with results (compared to some other clinics where the nurses will call), and we always heard from her the same day the results came in! There was even a time I was not able to answer my phone and she proactively called my husband on a Sunday afternoon to share results we had been waiting for. She is truly an exceptional doctor.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
After using two previous fertility doctors and having a failed IVF cycle (with three failed embryo transfers) we decided to interview new clinics/doctors in search of more personalized care. We met with 4 other doctors/clinics and the moment we met with Dr. Devore we knew we were in the right hands. After our initial consult, she was the only doctor who made an effort to read our entire medical record and then setup a follow up call with us where she tailored her recomendations based on our history. At other clinics we felt as if we were just another number going through the same exact protocol as everyone else. I always felt that Dr. Devore was listening to us and giving us personalized care based on our situation (not the "standards").
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
After having a failed IVF cycle/three failed embryo transfers at our last clinic we were determined to setup our next cycle for success. Dr. Devore recomended PGS testing our embryos, and performing an ERA/uterine biopsy prior to transfer which I think made all the difference. She was also always thinking one step ahead. Our embryos were not the best quality so she also recommended that we transfer two at the same time (which is not the norm, and most doctors are hesitant to do). We were successful with our very first embryo transfer under her care which resulted in one healthy singleton baby.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
All the nurses are extremely friendly and supportive.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
NYU is a very well run and organized clinic. The scheduling for appointments was very easy. All appointments ran on time. I was always in and out of the office quickly and without stress. There are two locations you can visit for monitoring during the week which makes things convenient.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
Dr Devore allowed us to transfer two embryos based on our prior history, and the quality of our embryos. The transfer of two embryos resulted in one singleton birth.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
9
Age 34 - 35
5 Egg Freezing
Diminished Ovarian Reserve
East Asian
Income $200K - $499K
Accountant
2nd of 2 Docs
2 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore is empathetic and I never felt rushed when I saw her in person or spoke to her...Compassionate, empathetic, responsive, tailors your treatment to you, willing to try new things, willing to listen to your concerns/suggestions yet will provide her thoughts/take on it, interacts with you instead of solely relying on the nurses/staff...
NYU is a well-oiled machine. They are equipped to handle their volume of patients and although I often felt like a number during morning monitoring due to the number of other patients, most of the nurses were very warm and pleasant. It is helpful to go earlier (closer to 7am) during morning monitoring hours -- you will be in and out as opposed to scheduling closer to 9am...
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Absolutely love her. I have recommended her to three of my close friends. She is everything you would want in a fertility doctor. Compassionate, empathetic, responsive, tailors your treatment to you, willing to try new things, willing to listen to your concerns/suggestions yet will provide her thoughts/take on it, interacts with you instead of solely relying on the nurses/staff. I wish I had started my egg freezing journey with her and didn't just go with a name/title as I did for my first doctor, which came recommended by my gyno and a friend that works on the admin side of the NYU hospital system. I had an unquestionably better experience with Dr. DeVore and am so happy I switched to her.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
She will be your guide and friend throughout this difficult process, so treat her with kindness and she will be there for you every step of the way. Don't be afraid to bring your perspective and suggestions based on your own research and reading -- she is open to hearing your ideas and is not dismissive like other doctors can be.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore is empathetic and I never felt rushed when I saw her in person or spoke to her. She was willing to experiment and try different protocols when it became clear my past protocols were only producing a minimum number of eggs. I felt like she understood my concerns with my past experience with another doctor and was open to hearing my suggestions based on research I had done, instead of shutting it down quickly like my previous doctor had. Infertility is still a developing field of science so I appreciated that she was open minded since I was desperate for different results and standard protocols were not working well for me. She is extremely responsive and I appreciated that she often called me herself (rather than have a nurse call) to give me an update or my results.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
Prior to starting with Dr. DeVore, I had done two cycles with another doctor in the practice using first an antagonist protocol with clomid (resulting in 3 M-2) and second a microdose lupron protocol (resulting in 2 M-2 and 2 M-1). The results were mediocre so Dr. DeVore experimented with different protocols, including having me come in as soon the same morning I started spotting versus day 2 (with day 1 being full flow) with my previous doctor. Our rounds together included the following. I appreciated that after each of the first two rounds, we tried something different since the protocol wasn't producing the results we were hoping for. The number of eggs retrieved given my age were soul crushingly low. Round 1: Antagonist (300 Gonal F, 300 Menopur). Results: 1 M-2, 1 GV, 1 unable to be retrieved Round 2: Low dose antagonist with Clomid (75 Gonal F, 75 Menopur) Results: 1 M-2, 1 M-1 and 1 GV Round 3: Microdose lupron with Omnitrope for first 5 days (5 MDL, 300 Gonal F, 150 Menopur) Results: 6 M-2 and 1 GV Round 4: Microdose lupron with Omnitrope for first 5 days (5 MDL, 300 Gonal F, 150 Menopur) Results: 4 M-2 Round 5: Microdose lupron with Omnitrope for first 5 days (5 MDL, 300 Gonal F, 150 Menopur) Results: 6 M-2, 3 GV Round 3 was my best round yet so we appeared to have found a protocol that worked for me, so we stuck with it for rounds 3-5.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
Here's where I did feel like a number sometimes given how many people they saw but I appreciate that they always had the correct info and I never questioned their competence or attention to detail. I did hate that I always had to leave a message with a central answering service to talk to a nurse but I appreciate that the nurses were pretty timely in giving me a call back.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
NYU is a well-oiled machine. They are equipped to handle their volume of patients and although I often felt like a number during morning monitoring due to the number of other patients, most of the nurses were very warm and pleasant. It is helpful to go earlier (closer to 7am) during morning monitoring hours -- you will be in and out as opposed to scheduling closer to 9am.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
Efficient and well-oiled machine. I was a seasoned pro having done 7 cycles so I appreciated being able to get in and out relatively quickly. Just know that you will not always see your doctor during monitoring -- it depends on what day you are scheduled to come in based off your own body/results and which doctor is on call that day. But I appreciated that I always knew Dr. DeVore was reviewing my results behind the scenes and she would often give me a call re: next steps if she did not see me for monitoring that day.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
$9,200 for first round of egg freezing, $8,200 for each subsequent round. These included all morning monitoring, blood tests, retrieval, etc. other than anesthesia. Medication was separate.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
n/a
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 42
Donor Eggs
Ashkenazi Jewish
Income $100K - $199K
Engineer
Only Doc Seen
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Devore is exceptional. She went above and beyond for me on several occasions...I could not use my own eggs due to fragile x premature ovarian failure and she was very supportive of my donor egg search...I used their portal to ask many questions and she always got back to me...My first transfer resulted in an ectopic pregnancy and she immediately reached out to an excellent NYU surgeon to fit me into his schedule...
NYU was excellent. They provided me with an amazing egg donor. The doctors and staff are exceptional. They are efficient, compassionate...The nurses were friendly, efficient, and very competent. They took blood samples, handled scheduling the many visits, answered many of my questions. -The only negative is that there was not enough training on progesterone oil shots that we give ourselves at home. I needed more instruction...
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Devore is exceptional. She went above and beyond for me on several occasions. I am extremely grateful and happy with her care. -I could not use my own eggs due to fragile x premature ovarian failure and she was very supportive of my donor egg search. She was kind and easy to talk to about that. I was also using donor sperm so I was a double donor IVF candidate. -I had had consultations with 3 other fertility doctors before her and they seemed arrogant and egocentric to me. I thought it was every doctor in the fertility field before I met Dr. Devore. She has somehow remained approachable. She made me feel like we were on the same level, for lack of a better term. -She explained each step thoroughly and answered all of my questions. I have some autoimmune issues and was concerned that they might play a role. I also was slightly neurotic about all of it and she was patient with me throughout. She was straightforward about the likelihood that each step would work. -I used their portal to ask many questions and she always got back to me. Many of the steps are time-sensitive so her timeliness was critical. -She was open to my feedback about my meds regimen. As it turned out, her instinct was correct, not mine. -My first transfer resulted in an ectopic pregnancy and she immediately reached out to an excellent NYU surgeon to fit me into his schedule. Amazing! That was above and beyond. -She then helped me to quickly arrange another transfer (after the healing period) before NYU’s one-month holiday break, rather than making me wait until after the break. Again, amazing! The second transfer worked and I’m looking at my 4-month old daughter right now. -When I asked her for ob recommendations at the end, she recommended Cornell b/c she had heard that they opened a new labor/delivery center that had all single beds. I really appreciated that extra assistance and it turned out to be amazing advice. -I had a hematoma with my second transfer. nyu was amazing - i reported the bleeding to them at 10pm and they gave me a 7am appt the next morning. They took a look and said I was still totally pregnant and the baby was fine. I think the dr that day was not dr devore but she was wonderful as well. -I could not be happier with the care I received from Dr. Devore
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
-ask all your questions, even the ones you think are silly or obvious. she will answer them all. -go with her instinct rather than yours. she is very experienced and has great judgement. -If it applies to you, do some egg and sperm donor research beforehand, specifically about genetic problems and testing for those.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
-Fertility was an emotional topic for me and Dr. Devore was wonderful, so kind and easy to talk to. I was never felt embarrassed with her; I was comfortable the whole time. -I could not use my own eggs due to fragile x premature ovarian failure and she was very supportive of my donor egg search. -She answered all of my questions, sometimes multiple times, with patience. -She was honest about the likelihood of each outcome -Our meds regimen was specific to my medical situation. She was open to feedback about it. I never felt like a number. -Dr. Devore is a fantastic doctor
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
context: I was coming from early menopause, caused by fragile x premature ovarian failure so I likely needed more estrogen than most. -you go in for ultrasounds regularly throughout to measure the thickness of your uterus. -my first step was to to thicken my lining with a birth control pill for 11 days. I believe this was to simulate a menstrual cycle. -i took the following (am uncertain of order): blue estrogen pills inserted vaginally, estrogen patches, progesterone suppositories, progesterone oil injections (first in sesame oil, then olive oil when I developed an allergy to the sesame oil). -we added baby aspirin and low doses of prednisone for the second transfer but I don't think in hindsight they were really necessary. They were at my request due to some autoimmune issues I have but I think it would have worked without them and if I have another child, I would skip those.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: Jean-ann mckiernan)
-I have nearly all positive things to say about the nursing staff. The nurses were friendly, efficient, and very competent. They took blood samples, handled scheduling the many visits, answered many of my questions. -The only negative is that there was not enough training on progesterone oil shots that we give ourselves at home. I needed more instruction and support and mostly got it from facebook which should not be the case. I asked one of the nurses to draw circles on me where I should give myself the shots and she drew them at different places on my right and left sides, which confused me further. They should be the same spot on my left and right side. but apart from that, they are excellent. -The egg donor coordination team was wonderful! They are compassionate and competent. There was one small communication blip over email that they very quickly corrected. -The billing department was wonderful! No issues at all.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
NYU was excellent. They provided me with an amazing egg donor. The doctors and staff are exceptional. They are efficient, compassionate. The offices were spotless. They took covid precautions seriously. They are meticulous. I have no complaints at all, except the one issue I mentioned about the nurses not training us enough on home injections. They are the best and I'd recommend them to my best friend. I am so grateful I lived near them and was able to use them.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
I believe Dr. Devore doesn't recommend multiples. I had heard that the new standard for all doctors was not to do them because it is higher risk.
What specific things went wrong at NYU Langone Fertility Center (Prelude Network Clinic)?
  • Failed to call with results
Describe the specific things that went wrong at NYU Langone Fertility Center (Prelude Network Clinic).
It was nothing serious at all. I think once or twice I called them to get my results because they weren't sent to me fast enough. But it was not a big issue.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 36
4 IVF
Diminished Ovarian Reserve
Uterine Fibroids
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore always went out of her way to make sure that my questions were answered (no matter how many times I asked the same thing) and made herself really available throughout the process. She never made me feel like I was bothering her or second guessing her medical advice - it was a true partnership and I always felt like I was really being heard.
NYU [Langone Fertility Center] is very efficient. The number of patients can be very intimidating so it is really important to have a good relationship with your doctor - otherwise you can feel like a number. With Dr. DeVore I always felt like I was her most important patient and I imagine she makes everyone feel that way.
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore is literally an angel. She was my second fertility doctor and I started with her at a point when I was feeling really down about my circumstances. I have a genetic condition that my husband and I were trying to screen and then found out that I have diminished ovarian reserve. The combination of the two made me feel like there was no chance for success. From the first time I spoke with Dr. DeVore I knew I had the right person on my team. She is brilliant, compassionate and values the doctor/patient relationship. Because of the genetic factors I completed multiple egg retrievals - my first cycle was the best one and I (being superstitious) wanted to recreate that cycle as closely as possible heading into my last one. That included being on birth control when it wasn't necessary and waiting an extra day before starting stims (which is rather unorthodox). Instead of brushing me off, Dr. DeVore welcomed my thoughts and believed that my instincts were valid. She really listened and as a result I had another very successful cycle. Dr. DeVore checked in on me often and made a point to be there for my scans whenever possible. She consoled me when a cycle didn't go well and celebrated the victories as if she was one of my closest friends. I truly believe that she made all the difference in my journey.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
No advice - just know that you picked the best doctor ever.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
I am a patient that needs a lot of hand holding - to understand test results, next steps and all my options. Dr. DeVore always went out of her way to make sure that my questions were answered (no matter how many times I asked the same thing) and made herself really available throughout the process. She never made me feel like I was bothering her or second guessing her medical advice - it was a true partnership and I always felt like I was really being heard.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
For some reason I had great results using birth control and a slightly delayed start. Makes no sense but it worked!
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
NYU is very efficient. The number of patients can be very intimidating so it is really important to have a good relationship with your doctor - otherwise you can feel like a number. With Dr. DeVore I always felt like I was her most important patient and I imagine she makes everyone feel that way.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
Single embryo
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 44
Donor Eggs
Diminished Ovarian Reserve
European
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore treated me with kindness and compassion throughout every step of my fertility journey. She listened and never made me feel like my concerns or anxieties were invalid or not worthy of her time. She is truly one of the first physicians that I ever felt really listened to me...Fertility treatment is hard and it takes time and a lot of tears to get a place of joy. I couldn't have asked for a more compassionate, caring, and intelligent doctor to be paired with on this journey. There aren't enough words to describe my gratitude to Dr. DeVore.
I would have likely benefited from more of an introduction to the clinics services as a whole [at NYU Langone Fertility Center], ie. who to call for what kind of question, but I quickly figured out how things worked. I had a couple of upsetting experiences seeing other doctors during morning monitoring, but with the amount of appointments I had, those were very much the exception. Overall, the clinic's strengths far outweigh its minimal weaknesses.
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
When my fertility journey began at NYU I was given an appointment with Dr. DeVore, in part because she had availability at the time I requested. It was only minutes into my first appointment with Dr. DeVore that I got the feeling that I was assigned to the doctor who I was meant to be on this journey with. Fertility treatment is hard and it takes time and a lot of tears to get a place of joy. I couldn't have asked for a more compassionate, caring, and intelligent doctor to be paired with on this journey. There aren't enough words to describe my gratitude to Dr. DeVore.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Know that there are moments of this journey that can be harder than others, but TRUST that you're in the greatest hands possible.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore treated me with kindness and compassion throughout every step of my fertility journey. She listened and never made me feel like my concerns or anxieties were invalid or not worthy of her time. She is truly one of the first physicians that I ever felt really listened to me.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: Aleksandra Kostyra)
Aleks was incredibly thorough. If she wasn't available to respond to questions, someone else on her team would follow-up. She never made me feel like I had a "dumb" question and was always willing to explain different aspects of my protocol that I was unsure of.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
The team at NYU seems to have their practice down to a science. Just one visit during morning monitoring can show you just how many moving pieces there are how many patients the clinic is working with at any given time. Some mornings were a breeze, but the majority I spent significantly longer in the lobby waiting than I would have liked, despite set arrival times. That part can get quite frustrating, but it always seemed like the team was doing their best to try to manage. I would have likely benefited from more of an introduction to the clinics services as a whole, ie. who to call for what kind of question, but I quickly figured out how things worked. I had a couple of upsetting experiences seeing other doctors during morning monitoring, but with the amount of appointments I had, those were very much the exception. Overall, the clinic's strengths far outweigh its minimal weaknesses.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
None of my donor related expenses were covered - ie. anything related to donor egg and sperm. In addition to those expenses, PGS testing, copays, etc. - my final cost was approximately $30,000
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
9
Age 39
1 IVF
Diminished Ovarian Reserve
Ashkenazi Jewish
Income $200K - $499K
Sales Representative
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
[Dr. DeVore] does a good job of balancing giving you information you need but not overloading you with every detail. At a large clinic like NYU, she is available, and would always call me back in a timely manner and give me the time I needed to feel comfortable with our conversations...If you want to see Dr. DeVore more often, be willing to go to the West Side location when she is there--it is also a lot smaller, which is awesome--I was able to see Dr. DeVore for a lot of my monitoring visits by being flexible on location and asking the scheduling nurse where she would be.
NYU is a big clinic, so you need to be ready to advocate yourself and be organized. It can be confusing at first to figure out how everything works and who initiates things, so be prepared to call your Patient Care Coordinator until you get the answers you need. If you want your hand held through everything this might not be the place for you...Your RE is unlikely to be the one doing your procedures (egg retrieval, transfer) unless you are lucky enough to have then on the day they are doing procedures...[nurses] are always friendly and compassionate, and will answer your questions when they call with updates/details.
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore is a wonderful doctor. Throughout my treatment with her I have felt like I was getting great care. She does a good job of balancing giving you information you need but not overloading you with every detail. At a large clinic like NYU, she is available, and would always call me back in a timely manner and give me the time I needed to feel comfortable with our conversations. Additionally, it is possible to see her more often as her nurses do a great job of telling you where she will be for monitoring visits so you can adjust your location (East Side or West Side) which I really appreciated!
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
If you want to see Dr. DeVore more often, be willing to go to the West Side location when she is there--it is also a lot smaller, which is awesome--I was able to see Dr. DeVore for a lot of my monitoring visits by being flexible on location and asking the scheduling nurse where she would be.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Devore really cares about her patients. She is available despite being in a large clinic, and always takes the time needed to make you feel comfortable with the path forward.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
Clomid, Gonal-F, Menopur, Cetrotide, Dual trigger
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
I LOVE the nurses at NYU Fertility. They are always friendly and compassionate, and will answer your questions when they call with updates/details. The nurses on the 6th floor for retrievals/transfer are awesome and always made me feel at ease.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
NYU is a big clinic, so you need to be ready to advocate yourself and be organized. It can be confusing at first to figure out how everything works and who initiates things, so be prepared to call your Patient Care Coordinator until you get the answers you need. If you want your hand held through everything this might not be the place for you. The East Side location is huge and a bit more impersonal. If you want a smaller feel I highly recommend going to the West Side for morning monitoring--it is a smaller and more intimate office and you will see your RE if you go on the days that they are there. Your RE is unlikely to be the one doing your procedures (egg retrieval, transfer) unless you are lucky enough to have then on the day they are doing procedures. I still felt really comfortable with the doctors I did have for these procedures, but it is something to be aware of. This is when having the consistency of the nurses is helpful.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
I was lucky enough to have insurance coverage through my employer.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
With PGT-A testing a single embryo transfer is the recommended approach.
What specific things went wrong at NYU Langone Fertility Center (Prelude Network Clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center (Prelude Network Clinic).
There was a little confusing over being able to do a retrieval after the holiday shutdown. I was initially told yes, but when they went to schedule me they were already booked and then I was told that I couldn't do a retrieval--I think some of this was a side-effect of Covid-19 and people trying to get in cycles as they said they had never had to put a limit on the number of people doing retrievals before, but it was still a very frustrating experience.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 35
2 IUI
1 IVF
1 Embryo Freezing
Male Factor
South Asian
Middle Eastern
Income $500K+
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore is incredibly empathetic. She treated me always like I was extremely important, my concerns were always valid and there was no question too simple or complicated that she wouldn’t answer...impressively intelligent and knowledgeable. She clearly is up to date on the gold standards with regard to REI and all the most up to date treatments and recommendations...told me very honestly that she would recommend IVF rather than try IUI several more times as she was confident that would yield us better results....
All of the staff [at NYU Langone Fertility Center] were excellent. They clearly know they work in a field where patients are anxious, stressed and emotional. They all show compassion and understanding that this is a difficult time to navigate...The offices are also open 7 days a week. The offices also have an operating room on site so that travel to multiple sites is never required...ease at which to obtain appointments - flexibility for those who need it for work
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore was incredible to work with. Approaching infertility for any reason is a stressful and emotional experience. She always made me feel as though she would be with me every step of the way and would always be honest with her recommendations and thoughts. I would recommend her (and already have) to any patient looking for the perfect doctor to help navigate through the intricacies of infertility. I never once felt as though I would be left alone to figure anything out. She was fantastic and I am forever grateful.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Make the appointment!!!!! You will not regret it.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore is incredibly empathetic. She treated me always like I was extremely important, my concerns were always valid and there was no question too simple or complicated that she wouldn’t answer. She is compassionate and genuinely caring - two rare findings in elite and highly intelligent doctors.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
Dr. DeVore is impressively intelligent and knowledgeable. She clearly is up to date on the gold standards with regard to REI and all the most up to date treatments and recommendations. We tried IUI twice - once with natural cycle and the second time with ovulation induction to help increase the number of follicles and increase the chances of fertilization. She then told me very honestly that she would recommend IVF rather than try IUI several more times as she was confident that would yield us better results. She was absolutely right and asked me when we would want to get started - she then ensured that all of my appointments, medications and plans were set far in advance as my schedule is complicated.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: Alyssa )
All of the staff were excellent. They clearly know they work in a field where patients are anxious, stressed and emotional. They all show compassion and understanding that this is a difficult time to navigate.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
Strengths: ease at which to obtain appointments - flexibility for those who need it for work. The offices are also open 7 days a week. The offices also have an operating room on site so that travel to multiple sites is never required. Weaknesses: nothing really that I can point out.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
Well-oiled machine - even during the stressful time of COVID
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
I have pretty good coverage with my job - however PGS isn’t covered and the medications generally aren’t fully covered but I got information from the office for other pharmacies that offer major discounts. We probably spent ~10,000 dollars total.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
She will always work with you to meet your needs and goals. She will also give honest advice about results and risks.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5