Rated 9.2
Strongly recommend: 77%Neutral: 18%Don't recommend: 6%9.2
77% strongly recommend
40 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.4
9.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.2
8.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.6
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of Irvine Med
Residency
U of Irvine Med
Fellowship
Stanford

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Sharon E. Moayeri works at

OC Fertility® + OC Biogenix®
Rated 9.3
Strongly recommend: 85%Neutral: 11%Don't recommend: 4%9.3

Explore Clinic
Newport Beach
1401 Avocado Ave Ste 402
Newport Beach, CA 92660

40 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Successful
NPS
10
NPS
10
Age 37 - 39
1 IUI
1 IVF
Diminished Ovarian Reserve
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
After our first consultation [with Dr. Sharon Moayeri] my husband and I left with no questions. We agreed that she was the Doctor we wanted. She was kind and caring but we also knew what exactly what was not working and what we needed to do to proceed. Throughout the process we continued to feel confident in our decision and will go back again. Her office was also spotless and comfortable.
[staff at OC Fertility was] knowledgable, appointments rarely ran late, always left happy and excited. One nurse that helped me was new and forgot to mention some very important information and that was disappointing. Clean environment. I enjoyed not only Dr. Moayeri but the other Doctor available to help me as well.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
After our first consultation my husband and I left with no questions. We agreed that she was the Doctor we wanted. She was kind and caring but we also knew what exactly what was not working and what we needed to do to proceed. Throughout the process we continued to feel confident in our decision and will go back again. Her office was also spotless and comfortable.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
If you have any questions about your infertility go and have a consultation it won't hurt. I promise you will gain a lot of insight to your infertility and, if you choose to proceed with her, you will be happy.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Good energy, kind, honest, sensitive, thoughtful. We knew she'd get us the family we desired with out a doubt so we chose her and will again.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
I don't remember exact specifics; however, I did get scraped (forgot the term sorry) which was important prior to beginning IUI and IVF. IVF worked after many shots. We were excited along the way.
Describe your experience with the nursing staff at OC Fertility® + OC Biogenix®.
Kind, friendly, talkative, social, knowlegable but asked questions when needed.
Describe your experience with OC Fertility® + OC Biogenix®.
knowledgable, appointments rarely ran late, always left happy and excited. One nurse that helped me was new and forgot to mention some very important information and that was disappointing. Clean environment. I enjoyed not only Dr. Moayeri but the other Doctor available to help me as well.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
They had a finance dept. talk me me and I would get my bills before and after visits.
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
Having multiple might not be a good idea as one might not survive. Our bodies can handle one and because I only had 2 embryos we wanted to give each the best chance possible.
What specific things went wrong at OC Fertility® + OC Biogenix®?
  • Failed to convey critical information
Describe the specific things that went wrong at OC Fertility® + OC Biogenix®.
Didn't tell me in person to take a medication prior to a procedure.
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2020, Successful
NPS
10
NPS
10
Age 34 - 37
3 IUI
3 IVF
Poor Egg Quality
Unexplained
Income $100K - $199K
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Moayeri has a warm bedside manner, calm voice, and was always easy to talk to...I did genetic testing on my embryos so when my FET with a genetically healthy tested embryo failed, we knew there was something strange going on. We did ERA testing and took a bacterial swab which found I had ecoli in my uterus. I believe this is what caused my FET to fail. We treated the ecoli with penicillin and then started an anti inflammatory FET protocol with lurpon.
Strengths for the office [OC Fertility] would be a clean and pleasant office atmosphere and it's been recently updated on the inside with calming artwork. The biggest weakness I would say is the wait times in the waiting room...Dr. Moayeri has a warm bedside manner, calm voice, and was always easy to talk to. You do get more limited time with her in the exam room so I made sure to always make a list of questions to be prepared and get the most of my appointments. She was pretty good about responding to me in the patient portal if I had any questions.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moayeri has a warm bedside manner, calm voice, and was always easy to talk to. You do get more limited time with her in the exam room so I made sure to always make a list of questions to be prepared and get the most of my appointments. She was pretty good about responding to me in the patient portal if I had any questions. What I appreciated is that she tried various different strategies and tried some testing with me like the ERA test and a bacterial swab of my uterus which ended up finding more useful information that I needed to help us get to a successful pregnancy. She is willing to keep trying new things and that was so important for someone young like myself with unexplained fertility and poor egg quality.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Don't be afraid to ask a lot of questions. Be prepared and have them written down so you don't get caught off guard forgetting important things you have on your mind. Be clear about your exceptions and always ask her to explain things if needed again as she is very obliging.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moayeri has a warm bedside manner and always calmed me and was open to listen to my questions, which I had many.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
We tried alot of different strategies. I did genetic testing on my embryos so when my FET with a genetically healthy tested embryo failed, we knew there was something strange going on. We did ERA testing and took a bacterial swab which found I had ecoli in my uterus. I believe this is what caused my FET to fail. We treated the ecoli with penicillin and then started an anti inflammatory FET protocol with lurpon. This is the protocol that worked for me to get pregnant and have a live birth of a healthy baby boy.
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: Jessica)
Since being a patient here for a long time, I know many of the nurses by name and they have always showed me compassion and care through out the years. It's what makes my experience there so special when you are going through the most dark times.
Describe your experience with OC Fertility® + OC Biogenix®.
Strengths for the office would be a clean and pleasant office atmosphere and it's been recently updated on the inside with calming artwork. The biggest weakness I would say is the wait times in the waiting room. Although I feel this is pretty standard in healthcare across the board these days so it's not something that would deter me from this clinic in making the decision.
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
Based on my age and the fact I did genetic testing, my Dr was positioned to encourage us to only transfer 1 embryo for everyones safety.
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2020, Successful
NPS
10
NPS
10
Age 38 - 41
2 Embryo Freezing
Latinx
Income $100K - $199K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We felt that Dr. Moayeri knew the details of our case during each appointment. She treated us with compassion and provided us with knowledge but allowed us to make decisions that were best for our family...I was placed on a Lupron protocol to suppress endometriosis prior to the transfer...She answered our questions and took the time needed to make us feel comfortable no matter what the question was. Each procedure was handled with skill and compassion as well as follow up on how I was feeling.
The staff [at OC Fertility] and doctor works well together and they communicate which makes it easy to get information passes down quickly. They respect privacy and there is a warm feeling in the office...There was a financial representative that went over all costs with us during our consultation...We felt that Dr. Moayeri knew the details of our case during each appointment. She treated us with compassion and provided us with knowledge but allowed us to make decisions that were best for our family.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moayeri was referred to us by Dr. Nezhat a surgeon at Stanford that performed my endometriosis surgery so we knew we were in good hands. She always welcomed us in a calm and good mood which made each visit relaxing as could be. She answered our questions and took the time needed to make us feel comfortable no matter what the question was. Each procedure was handled with skill and compassion as well as follow up on how I was feeling. She appeared hopeful for us in terms of prognosis but has provided the facts and statistics of the reality of fertility issues. We are know in the process of seeing her again for our second embryo transfer and can't wait to see if this one will turn out as well as the last.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
I would tell anyone going into fertility, to ask as many questions as possible and not to be afraid of answers. The more knowledge the better as it may be hard to hear but at the same time can reduce worry.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
We felt that Dr. Moayeri knew the details of our case during each appointment. She treated us with compassion and provided us with knowledge but allowed us to make decisions that were best for our family. She and her staff followed through with questions/concerns we had which made the anxious of the process much less than it needed to be.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
I was placed on a Lupron protocol to suppress endometriosis prior to the transfer and I will be placed on the same protocol this time around as it appear to be successful. I was also placed on Aygestin and Femara for several months in between egg retrieval and transfers as we were not ready as a couple at that time and need to suppress the endo growth as well.
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: Treena)
Treena was very good at communication and following through with emails in response to concerns we had. She had a very warm and compassionate bedside manner. We could tell she was rooting for us and happy when we got the news that the transfer worked. Unfortunately, she is no longer there. She will be missed!
Describe your experience with OC Fertility® + OC Biogenix®.
The clinic as a whole functions well. The staff and doctor works well together and they communicate which makes it easy to get information passes down quickly. They respect privacy and there is a warm feeling in the office like all the staff genuinely care about your family and the struggles you are having.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
There was a financial representative that went over all costs with us during our consultation. We were out of network for insurance so we did have to pay for all office visits which were costly, I believe it was $185 each appointment for weekly ultrasounds. The embryo transfer was somewhere around $3800 not including medications which were ordered from an outside pharmacy, I believe about $1000. I honestly can't remember the costs of the egg retrievals but we did have two of them. We about abut to start the process for the send embryo transfer, hoping for baby number two. All and all, we have obviously spent thousands and thousands of dollars on IVF as well as surgeries to prepare us for this, as our insurance did not cover these benefits either.
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
it was recommended to do a single transfer due to my body composition as well as having only few embryos in case the transfers failed.
10
Doctor
Sharon E. Moayeri
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
9
Age 32 - 33
1 Embryo Freezing (cancer)
Cancer
European
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Moayeri is very kind and knowledgable person. I came to her right before chemo and we had to do everything quickly. She adjusted treatment plan and helped to speed up process. As a cancer patient I received discount 25% for treatment. She always was in touch with my oncologist about treatment...She did everything in 3 weeks as planned because I didn't have too much time before chemo.
some of personnel [at OC Fertility] was unresponsive, sometimes they were promising to send results but I always had to remind them by email. At first they forgot to send me price list and then forgot to include discount for cancer patient. Looked like they had little lack of communication between office staff...The clinic borrowed medication because I didn't have time to wait due to my conditions. They even donated medications for one day because I was needed more than we planned.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moayeri is very kind and knowledgable person. I came to her right before chemo and we had to do everything quickly. She adjusted treatment plan and helped to speed up process. As a cancer patient I received discount 25% for treatment. She always was in touch with my oncologist about treatment.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Just be patient, you are in good hands.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moayeri was always kind and explained all information in details. The clinic borrowed medication because I didn't have time to wait due to my conditions. They even donated medications for one day because I was needed more than we planned.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
I don't remember everything in details. I did injections 3 different medicines and I saw doctor almost every other day for ultrasound. She adjusted treatment and I was given injection one more extra day. She did everything in 3 weeks as planned because I didn't have too much time before chemo.
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: Amanda)
My nurse Amanda was very kind, responsive. She explained how to make injections in very detailed way with demo. She informed me about embryo's growing. She always gave good advices and took care about contacting with PGD clinic.
Describe your experience with OC Fertility® + OC Biogenix®.
Dr. Moayeri and nurse Amanda were very wonderful and helpful. But some of personnel was unresponsive, sometimes they were promising to send results but I always had to remind them by email. At first they forgot to send me price list and then forgot to include discount for cancer patient. Looked like they had little lack of communication between office staff.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
Clinic provided bill for medications, anesthesia, egg retrieval and freezing.
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
I have not done this yet.
What specific things went wrong at OC Fertility® + OC Biogenix®?
  • Failed to call with results
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015 - 2020, Unknown Success
NPS
9
NPS
9
Age 37 - 42
1 IUI
2 IVF
Male Factor
PCOS
European
Latinx
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
2 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
[Dr. Sharon E. Moayeri] explains the reality concerning chances of success, why a certain treatment should be used under the given conditions. She is compassionate about our circumstances but is upfront about managing our expectations without dashing our hopes...When we first started we wanted to use my spouses extracted sperm though he had a previous vasectomy. Dr Moayeri was recommended by my husband's urologist. They worked well together and there was a high sperm count. Due to my age Dr Moayeri suggested we do an egg retrieval as our best chance.
[OC Fertility] Strengths include quality of care and professionalism. Weakness, although not poor, would be inter-office communications. Sometimes messages take a long time to reach the intended person. And there have a couple times without a response...When we first started we wanted to use my spouses extracted sperm though he had a previous vasectomy. Dr Moayeri was recommended by my husband's urologist. They worked well together and there was a high sperm count. Due to my age Dr Moayeri suggested we do an egg retrieval as our best chance.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr Moayeri explains the reality concerning chances of success, why a certain treatment should be used under the given conditions. She is compassionate about our circumstances but is upfront about managing our expectations without dashing our hopes.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
You can expect first class treatment, be prepared to pay first class costs.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
She always was encouraging but also frank and honest about our chances, we felt treated like humans.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
When we first started we wanted to use my spouses extracted sperm though he had a previous vasectomy. Dr Moayeri was recommended by my husband's urologist. They worked well together and there was a high sperm count. Due to my age Dr Moayeri suggested we do an egg retrieval as our best chance. Unfortunately none of the five (5) embryos were rated high enough for transplant. Next we decided that rather than do another retrieval we would try IUI, partly because of cost. Our first IUI was successful and we have a healthy daughter. Since then we have done 2 more IUIs with donor sperm both unsuccessful. We have also done another egg retrieval and fertilization with donor sperm. It resulted in only one viable embryo. Unfortunately the transplant was unsuccessful. We want more children and depending on funding will be attempting another treatment.
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: Angie)
The nursing and office staff have been very good. The nursing staff, even though we have been assigned different contacts has been consistently high quality. The office staff is not as good as they have been in the past but still above average.
Describe your experience with OC Fertility® + OC Biogenix®.
Strengths include quality of care and professionalism. Weakness, although not poor, would be inter-office communications. Sometimes messages take a long time to reach the intended person. And there have a couple times without a response.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
IUI cycles are approximately $10,000.00 with medications. Egg retrieval cycles are approximately $15,000.00 with surgery charges. Embryo implantation is approximately $7,000.00 with medications.
What specific things went wrong at OC Fertility® + OC Biogenix®?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at OC Fertility® + OC Biogenix®.
The only specific thing was a failure in properly coordinating an Rx order with the Pharmacy. However, we can't be certain if it was not carried out or if the request didn't get to the proper person.
9
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2019, Successful
NPS
7
NPS
8
Age 33 - 37
1 IUI
1 IVF
Endometriosis
Unexplained
Income $50K - $99K
Sales Representative
Only Doc Seen
Neutral
Neutral
Successful
[Dr. Moayeri] first put me on birth control to try shrink the Cyst that was seen in my 1st ultrasound. When birth control did not help she had done a laparoscopy surgery on me to remove cyst and this is where she found stage 4 endometriosis. After surgery we did 1 IUI and it did not work so we went to IVF which also failed ending in a chemical pregnancy...dr was honest about my chances of being able to conceive. I did however sometimes feel rushed and I had many questions.
The clinics strengths [OC Fertility] is the Dr and nurse I had when I was treated. Now when I went back recently the staff has changed and I feel the employees there are not working well with patients. One of the hardest parts about going on a dr visit was the waiting time. I always had to wait for a very long time before I was seen...The front desk staff forgets to ask DR questions and forgets to get back to me with a reply and also results of test that came in. I feel I had to call and ask for information myself.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr Sharon Moayeri is very clear when she communicates. I feel when I saw her the 1st time in just a brief conversation she already knew what was causing me from not conceiving. she did allow me to choose what path I wanted to go with for my fertility needs.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Make sure you let nurse know you will need more time with dr so they can schedule you accordingly.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
dr was honest about my chances of being able to conceive. I did however sometimes feel rushed and I had many questions.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
Dr first put me on birth control to try shrink the Cyst that was seen in my 1st ultrasound. When birth control did not help she had done a laparoscopy surgery on me to remove cyst and this is where she found stage 4 endometriosis. After surgery we did 1 IUI and it did not work so we went to IVF which also failed ending in a chemical pregnancy.
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: Angie)
My nurse Angie was really nice and I felt she really cared.
Describe your experience with OC Fertility® + OC Biogenix®.
The clinics strengths is the Dr and nurse I had when I was treated. Now when I went back recently the staff has changed and I feel the employees there are not working well with patients. One of the hardest parts about going on a dr visit was the waiting time. I always had to wait for a very long time before I was seen.
Describe your experience with your monitoring appointments at OC Fertility® + OC Biogenix®.
The wait time is very long in the waiting room and when you are called in and told to go into a room you are again waiting.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
$25,000 - $30,000
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
Since my embryo's were not genetically tested I was allowed to transfer both at the same time.
What specific things went wrong at OC Fertility® + OC Biogenix®?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at OC Fertility® + OC Biogenix®.
The front desk staff forgets to ask DR questions and forgets to get back to me with a reply and also results of test that came in. I feel I had to call and ask for information myself.
7
Doctor
Sharon E. Moayeri
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
7
NPS
7
Age 28
European
Black or African-American
Income $100K - $199K
1st of 2 Docs
1 IUI With Other Docs
Neutral
Neutral
Unsuccessful
During my first visit with Dr. Moayeri, before her office had run any testing, she basically told me that if I hadn't gotten pregnant on my own yet (after 6 months of trying to conceive) I probably never would. The testing I'd had prior to going into her office did not show any obvious issues. She kept saying that IUI was the "low tech option" and seemed to push pretty strongly for IVF even before my testing came back...She is very nice and clearly knows her stuff and always answered my questions, but I didn't feel like the care I was getting was very personalized to my situation.
The clinic [OC Fertility] is clearly very busy and it has a great reputation in the community. The actual space is very welcoming and I like that they do blood draws in house...They can also be a bit disorganized. I was asked multiple times to send over records they already had, had to request my own records multiple times for other doctors, had to pay to get copies of my own records, was overcharged for an appointment and given credit, rather than a refund, etc. Many of my test results never posted in the patient portal. I never really felt like a priority there.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
During my first visit with Dr. Moayeri, before her office had run any testing, she basically told me that if I hadn't gotten pregnant on my own yet (after 6 months of trying to conceive) I probably never would. The testing I'd had prior to going into her office did not show any obvious issues. She kept saying that IUI was the "low tech option" and seemed to push pretty strongly for IVF even before my testing came back. She left it up to me of course, but I got the impression that IUI was a waste of time. She kept bringing up problems I never had and never seemed to remember my case or have reviewed my file beforehand. She is very nice and clearly knows her stuff and always answered my questions, but I didn't feel like the care I was getting was very personalized to my situation.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Definitely ask for your actual test results and get copies of all your own records (and check that they're complete). You may need to advocate for yourself and do your own research if you have any outside the box issues.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
I felt like the nurses, PAs, and staff were really great about remembering me and the specifics of my case. However, Dr. Moayeri didn't seem to remember me and often brought up issues I never had (irregular cycles, wanting to freeze eggs).
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
I did not undergo any treatments with Dr. Moayeri. I switched clinics to find someone I gelled with a little bit better, because I didn't feel like I got very straight answers from Dr. Moayeri on what the plan would be or why.
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: I think her name was Ashley )
The nursing staff and PAs are the best thing about this clinic in my opinion. They're very kind, caring, and compassionate. They made me feel like a person rather than a number and took really great care of me through a difficult time. I honestly miss them now that I've switched clinics.
Describe your experience with OC Fertility® + OC Biogenix®.
The clinic is clearly very busy and it has a great reputation in the community. The actual space is very welcoming and I like that they do blood draws in house. It was a little frustrating that there was a posted policy against bringing children into the clinic, but there were children there 75% of the time I was there (which really sucked when I was going in to have my levels checked after a loss). They can also be a bit disorganized. I was asked multiple times to send over records they already had, had to request my own records multiple times for other doctors, had to pay to get copies of my own records, was overcharged for an appointment and given credit, rather than a refund, etc. Many of my test results never posted in the patient portal. I never really felt like a priority there.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
I don't remember, but most of it was covered by my insurance.
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
I'm fairly certain she mentioned doing eSET to reduce the risk of multiples, but I didn't have IVF with this doctor.
What specific things went wrong at OC Fertility® + OC Biogenix®?
  • Lost paperwork
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at OC Fertility® + OC Biogenix®.
For example, I requested my own records and was given incomplete records even though they charged me to send them. They still haven't sent my file to the new clinic I'm working with even though I've sent multiple requests to do so in the 2 months I've been going there. The doctor frequently seemed to confuse me with another patient and told the nurse (in front of me) that I was probably just wrong about the date of my last menstrual period because I have such irregular cycles (I do not have irregular cycles and had been charting for a year by then and was 100% sure of the date of my last menstrual period) and probably wasn't actually having a miscarriage. Spoiler alert: I was not wrong and I was having a miscarriage. Not only did she imply I was lying/mistaken about my own body, but she gave me false hope that somehow my baby would be fine (my HCG was 30, the odds were not in my favor no matter how off my dates were).
7
Doctor
Sharon E. Moayeri
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
7
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
10
NPS
10
Age 40
Diminished Ovarian Reserve
Poor Egg Quality
Latinx
Income $100K - $199K
Architect
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Moayeri focuses on your priorities and your goals. She listens to your concerns and explains the pros and cons of options that fit your needs. She gives you examples and also offers her personal opinion...Dr. Moayeri considered everything we said and then explained each option while pointing out all pros and cons, and also focusing on our concerns. She took her time, I think we were at her office for almost an hour. She had visual aid and was happy to go back to anything we weren't clear on.
The clinic [OC Fertility] is very well organized and the girls that work there are very knowledgeable. Each of them take care of a certain aspect of your treatment, general questions, financial options, etc. We have not done a procedure with them yet, we are in the process of selecting an egg donor, but so far, we have had a great experience. I sent them a follow up email and they responded within 24 hours.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
I was diagnosed with age related infertility, although my egg count was abnormally low even for my age. Dr. Moayeri was very calm and compassionate about our situation. She began by listening to our journey as she was not the first doctor we visited. My husband expressed concerns with birth defects which is a concern from having low count and quality of eggs, which was my case. Dr. Moayeri considered everything we said and then explained each option while pointing out all pros and cons, and also focusing on our concerns. She took her time, I think we were at her office for almost an hour. She had visual aid and was happy to go back to anything we weren't clear on. We left her office understanding our situation and the best options we could chose from.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Don't be afraid to express your goals and concerns because she will take that into consideration and will explain your options based on that.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moayeri focuses on your priorities and your goals. She listens to your concerns and explains the pros and cons of options that fit your needs. She gives you examples and also offers her personal opinion. For me, I wanted to her about what she would do if she was in my situation, given so many unknowns, so she gave me her opinion.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
We have not done any procedure with Dr. Moayeri yet, however, based on my test results we will be opting to do egg adoption. Dr. Moayeri was open to try hormone treatment and even try to harvest my eggs, however she explained the low success rate of those treatments based on my test results. We are currently in the process of selecting an egg donor in order to start the procedure.
Describe your experience with the nursing staff at OC Fertility® + OC Biogenix®.
We only talked to one of the nurses and she was very sympathetic and helpful in finalizing my file and getting some in-depth information about us.
Describe your experience with OC Fertility® + OC Biogenix®.
The clinic is very well organized and the girls that work there are very knowledgeable. Each of them take care of a certain aspect of your treatment, general questions, financial options, etc. We have not done a procedure with them yet, we are in the process of selecting an egg donor, but so far, we have had a great experience. I sent them a follow up email and they responded within 24 hours.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
They had a fee structure outlining each service, including but not limited to, hormone treatment, IVF, a package with 3 rounds of I retrieval and IVF, and fresh or frozen donor egg IVF. They provided me with different packages explaining in detail what each procedure includes and its prices.
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
Since our concern was birth defects, Dr. Moayeri explained that single embryo transfer would be the procedure with highest rate of sucsess. We did not discuss about multiple embryo transfer, so we would not know her approach if we were to decide on it.
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
5
NPS
5
Age 39
2 IUI
European
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Moayeri was very caring and kind, which was nice but I also felt it stopped her from getting to the point and giving us the straight advice upfront...I had a terrible reaction to chlomid on my first IUI cycle and it didn’t produce more than one egg. I was supposed be prescribed a different drug for the second cycle, however chlomid was accidentally prescribed again and was taken. The clinic did offer a small discount on that cycle.
Clean and nice clinic [OC Fertility]. The front desk staff are good to deal with. The clinic always seemed very busy. Lots of people moving around. There were often significant wait times even just for a blood test...The billing was done at each appointment, which made it difficult to keep track of. I would have preferred lump sum payments...I was supposed be prescribed a different drug for the second cycle, however chlomid was accidentally prescribed again and was taken. The clinic did offer a small discount on that cycle.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr Moayeri was very caring and kind, which was nice but I also felt it stopped her from getting to the point and giving us the straight advice upfront. She eased us in with IUI’s (which perhaps we needed to do just to be sure) but at my age (39) we probably should have just gone straight to IVF and saved thousands of dollars and the horrible side effects of chlomid. She was always easy to talk to and very kind in the appointments.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Ask her to give you the “tough love” advice upfront.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr Moayeri has a very caring nature and will spend a long time explaining every detail and plan.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
We did 2 IUI cycles both with chlomid. I cannot remember the doses. Neither cycle produced more than one egg and neither cycle resulted in pregnancy.
Describe your experience with the nursing staff at OC Fertility® + OC Biogenix®.
The nursing staff was caring, but they are very busy. At times I felt like I was telling the same story over to different people. It was also tricky to get a call back sometimes.
Describe your experience with OC Fertility® + OC Biogenix®.
Clean and nice clinic. The front desk staff are good to deal with. The clinic always seemed very busy. Lots of people moving around. There were often significant wait times even just for a blood test.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
The billing was done at each appointment, which made it difficult to keep track of. I would have preferred lump sum payments. I believe the IUI’s ended up being around $3,000 each.
What specific things went wrong at OC Fertility® + OC Biogenix®?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
Describe the specific things that went wrong at OC Fertility® + OC Biogenix®.
I had a terrible reaction to chlomid on my first IUI cycle and it didn’t produce more than one egg. I was supposed be prescribed a different drug for the second cycle, however chlomid was accidentally prescribed again and was taken. The clinic did offer a small discount on that cycle.
5
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
5
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
Unexplained
European
Income $50K - $99K
Business Executive
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Moayeri was direct with care as well as a huge source of information. We felt she had a sincere personal interest in us and our results...She walked us through every step and was so endearing and sincere and confident she could help us...She suggested best to wait and use a frozen embryo transfer. In the meantime my body could relax and the embryos could be tested for the best possible outcome...
Everyone that works at this office [OC Fertility Clinic] is knowledgeable, friendly and ready to help...Never left the office not knowing what was required of me or what step was next...For a full round of IVF for the doctors appt, blood tests, medications, retrieval, lab fees etc...For the whole duration of treatment was about $20,000 that was including genetic testing...
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Our experience with Dr. Moayeri exceeded our expectations. I always felt calm and in control and positive in her presence. She was confident and a huge source of knowledge. I truly deep in my heart felt that I couldn’t be in better hands. She walked us through every step and was so endearing and sincere and confident she could help us. I knew their was no one else I wanted on this journey with me than her. I have seen many fertility doctors through the years and not one has ever made me feel the way Dr. Moayeri has. I will have all my babies with her assistance. After all the years on this journey to finally find Dr. Moayeri has been the greatest blessing to our family.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
To approach your journey with Dr. Moayeri with confidence. She is the best!
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moayeri was direct with care as well as a huge source of information. We felt she had a sincere personal interest in us and our results. We left our consultation informed and confident in our journey.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
I was started on aggressive hormone shots to produce as many mature eggs as possible. Which it did. I don’t recall the names of the medications. All along the way Dr. Moayeri was confident with my results and everything she pre determined was right on target. It was amazing!!! She suggested best to wait and use a frozen embryo transfer. In the meantime my body could relax and the embryos could be tested for the best possible outcome. Which it was.
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: Molly Herriman )
Molly was fantastic. She assisted me with my IVF schedule and how to properly use the medications. Always helpful and kind. Never left the office not knowing what was required of me or what step was next. Always informed and present to answer any questions I had. And patient because I would ask several questions repeatedly and she was always ready to assist.
Describe your experience with OC Fertility® + OC Biogenix®.
Everyone that works at this office is knowledgeable, friendly and ready to help. Sometimes when you’re going through such an emotional intense time on your fertility journey you can become nervous and impatient but this staff is always reassuring and gives you all the materials you need in a timely manner.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
For a full round of IVF for the doctors appt, blood tests, medications, retrieval, lab fees etc...For the whole duration of treatment was about $20,000 that was including genetic testing... some fees differ depending on your treatment and results. The embryo transfer and all the appt, medications, blood tests and storage fees is around $5,000-8,000. Again this all depends on your personal treatment plan. These were roughly my charges.
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
Single embryo transfers is common unless due to a special circumstance of the couple multiples would be used if medically necessary. Everyone’s circumstance is different but for me and my circumstance she confidently proceeded with a single embryo transfer because that would be best for the health of me and my child.
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Unsuccessful
NPS
8
NPS
8
Age 32
2 IUI
1 IVF
Male Factor
European
Income $100K - $199K
1st of 2 Docs
Neutral
Neutral
Unsuccessful
There were occasions where i felt a little rushed in my actual appointments with [Dr. Sharon Moayeri], but I also understand that time was precious and I should of been more prepared sometimes with questions...If i could give a piece of advice it would be to, be a little more warm in the appointments. I know its hard because she sees so many patients and doesn't try to get involved but sometimes the news we receive is heartbreaking and very hard to take in the moment.
[OC Fertility] Weakness-rotating nursing staff and front desk sometimes had poor communication skills at relaying information. I also feel like sometimes I had to call and follow up on a lot of my blood test that left me on edge for the entire day or multiple days...The nursing staff was very kind and communicated well...$36,000 for 2 IUIs, and 1 full round of IVF...I felt like a human because I felt between Dr Moayeri, the other Dr's at the practice and the nurses I felt like they all cared.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
There were occasions where i felt a little rushed in my actual appointments with Dr Moayeri, but I also understand that time was precious and I should of been more prepared sometimes with questions. Also on a few appointments I had to wait in the waiting room and exam rooms for long periods. Which was usually fine but others i needed to get to work and felt rushed.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
If i could give a piece of advice it would be to, be a little more warm in the appointments. I know its hard because she sees so many patients and doesn't try to get involved but sometimes the news we receive is heartbreaking and very hard to take in the moment. (especially because we are mostly all on high doses of hormones)
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
I felt like a human because I felt between Dr Moayeri, the other Dr's at the practice and the nurses I felt like they all cared. Especially at the end when we had our transfer, positive pregnancy test and then losing the pregnancy they were very invested and I felt like they actually cared. The last couple appointments were hard for me emotionally and they always let me take my time and were their to talk and consule me.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
For retrieval I was on Lupron, Follistim and Menopur. Trigger shot was Novarel. I responded very well to the protocols. We retrieved 42 eggs, 24 mature, 16 fertilized, 8 5-day embryos and 3 came back normal. For our FET i was on Lupron 20 mark , Birth control, Estrace 2 mg, 2 Vivelle patches (0.1mg) then reduced to 1. and 2ml each day of Progesterone.
Describe your experience with the nursing staff at OC Fertility® + OC Biogenix®.
The nursing staff was very kind and communicated well. Their were a couple time communication could of been better and I feel like there was not of rotating in the nursing staff.
Describe your experience with OC Fertility® + OC Biogenix®.
Strengths-resources, I feel like OC fertility is on the forefront of the many options in the fertility world. I like that even though expense I was getting the best care and all the chances to start our family. Weakness-rotating nursing staff and front desk sometimes had poor communication skills at relaying information. I also feel like sometimes I had to call and follow up on a lot of my blood test that left me on edge for the entire day or multiple days.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
$36,000 for 2 IUIs, and 1 full round of IVF
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
I believe for us eSET was the best option for us as the chances of a multiples birth was very stressful for us.
What specific things went wrong at OC Fertility® + OC Biogenix®?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at OC Fertility® + OC Biogenix®.
There was one instance that one of my appointments was made and when I cam they showed no record of my appointment. The front desk had made a mistake. I did end up being squeezed in, but did have to wait awhile. I also had another time that a prescription was not called in and I had to call multiple times to follow up.
8
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Adaptability
3 of 5
8
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 36 - 37
1 IUI
1 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Latinx
3rd of 3 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Sharon E. Moayeri] was honest with the diagnosis but gentle with her approach to the truth. She offered alternatives and clearly explained why she thought exploring other options could result successfully for us...We are so happy we found her after being treated by two previous doctors...believes in single embryo transfer..has very caring bedside manner and really cares about her patients success of starting a family...
I usually dealt with the same too nurses [at OC Fertility Clinic]. They were very knowledgeable, compassionate, understanding, available when needed and accommodating...Well organized, knowledgeable, compassionate and understanding...The total for the egg donation portion was about $15,000 and the total for Dr. Moayeri's services was about $30,000...
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Exactly what I previously explained about her is what I would saw all over again. We are so happy we found her after being treated by two previous doctors at other clinics and would never go to anyone else after her.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
trust her opinion and suggestions.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moayeri has very caring bedside manner and really cares about her patients success of starting a family. She was honest with the diagnosis but gentle with her approach to the truth. She offered alternatives and clearly explained why she thought exploring other options could result successfully for us. We took her advice and was happily blessed with a successful and healthy set of embryos and 1 pregnancy/child so far. We look forward to another transfer with her.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
I took all hormones necessary, estrogen, etc (dont remember them all) and never had any bad side effects. I felt all dosages were appropriate for me and my experience was positive.
Describe your experience with the nursing staff at OC Fertility® + OC Biogenix®.
I usually dealt with the same too nurses. They were very knowledgeable, compassionate, understanding, available when needed and accommodating. I was always happy to be treated by the doctors staff when she wasnt available and had no problem with that.
Describe your experience with OC Fertility® + OC Biogenix®.
Well organized, knowledgeable, compassionate and understanding. I would recommend this clinic to anyone. I hope for my sister and brother-in-law to visit Dr. Moayeri one day. I look forward to going back for a second embryo transfer with Dr. Moayeri and her staff.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
The total for the egg donation portion was about $15,000 and the total for Dr. Moayeri's services was about $30,000.
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
I am glad Dr Moayeri believes in single embryo transfer because that is what she suggested for me and it was successful.
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
9
NPS
8
Age 38 - 39
3 IUI
1 IVF
Poor Egg Quality
European
Income $50K - $99K
Only Doc Seen
Donor Sperm
Strongly Recommends
Neutral
Successful
Gentle and professional, [Dr. Sharon Moayeri] entered the room with a smile and great attitude every time. She was caring and hopeful which helped me thru this journey. She maintained professional relationship, but was also able to develop a more personal connection thru her genuine interest in me as a human being.
[OC Fertility is] Clean, organized, and maintained. I like the fact that almost all procedures with just a few exceptions can be done in one place. Having the electronic portal is useful, but it's not being maintained regularly...Sometimes I felt there was a risk of miscommunication or lost information due to the constant transfer from one nurse to another.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Gentle and professional, Dr. Moeyri entered the room with a smile and great attitude every time. She was caring and hopeful which helped me thru this journey. She maintained professional relationship, but was also able to develop a more personal connection thru her genuine interest in me as a human being.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Follow her advice
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Good and gentle care, detailed consultations. Remembered previous discussions and followed thru.
Describe your experience with the nursing staff at OC Fertility® + OC Biogenix®.
While there were definitely a couple of nurses I really appreciated because of their genuine care, I was seen by more than one, two, or three. Sometimes I felt there was a risk of miscommunication or lost information due to the constant transfer from one nurse to another.
Describe your experience with OC Fertility® + OC Biogenix®.
Clean, organized, and maintained. I like the fact that almost all procedures with just a few exceptions can be done in one place. Having the electronic portal is useful, but it's not being maintained regularly.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
Approx. $15K
What specific things went wrong at OC Fertility® + OC Biogenix®?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Lost or damaged samples
Describe the specific things that went wrong at OC Fertility® + OC Biogenix®.
I had given blood and urine samples that were either lost/misplaced or in some other way unavailable for testing. The nurse called and apologized later.
9
Doctor
Sharon E. Moayeri
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
10
NPS
10
Age 39
European
Latinx
Income $50K - $99K
Teacher
2nd of 2 Docs
IVF With Other Docs
Egg Freezing With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Sharon Moayeri] is a empathetic, kind and knowledgeable doctor. She took extra care and time to answer all of my questions and ensure I felt good about all the details of the egg retrieval process. Her compassion for her patients and individual attention is excellent especially with the number of patients she sees.
OC Fertility is a very busy office. It may take months to get an appointment. Be patient, it is worth the wait. The office is clean and peaceful. Once you get an appointment you will feel the individualized attention and will not feel rushed through the process...[nurses at OC Fertility] Knowledgeable and kind. Very aware of the process and steps and reduced any anxieties I had.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moayeri did a great job making something sterile, scientific and complicated into a human experience. She ensured I understood each step, understood what was happening to my body and the variety of outcomes that could take place. She is empathetic, patient and kind. I am very appreciative of the time she took with me.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Prepare all your questions related to your treatment in advance of your consultation appointment. If you have an idea of time lines this will also be helpful.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moayeri is a empathetic, kind and knowledgeable doctor. She took extra care and time to answer all of my questions and ensure I felt good about all the details of the egg retrieval process. Her compassion for her patients and individual attention is excellent especially with the number of patients she sees. I am so grateful to be referred to her.
Describe your experience with the nursing staff at OC Fertility® + OC Biogenix®.
Knowledgeable and kind. Very aware of the process and steps and reduced any anxieties I had.
Describe your experience with OC Fertility® + OC Biogenix®.
OC Fertility is a very busy office. It may take months to get an appointment. Be patient, it is worth the wait. The office is clean and peaceful. Once you get an appointment you will feel the individualized attention and will not feel rushed through the process.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
$16,000
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
NPS
10
NPS
10
Age 42
Diminished Ovarian Reserve
East Asian
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Sharon Moayeri] explained patiently and used easy to understand words rather than complicated medical terms, or she always explained what they were. She is very patient even if you ask her the same question again, she does not show aggravation at all. Very friendly.
All members/staff [of OC Fertility] are friendly, professional and sincere. Make sure you allow more than what is estimated appointment duration when it is in person. For phone consultations, Nurse setting up the call was right on time then the Dr. calls...Estimated cost for eSET and single embryo transfer were laid out in detail. Via phone conversation first so I had a chance to ask question immediately and then materials were sent via email.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moayeri explained patiently and used easy to understand words rather than complicated medical terms, or she always explained what they were. She is very patient even if you ask her the same question again, she does not show aggravation at all. Very friendly.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Don't worry about your lack of knowledge regarding IVF and/or related treatments. Dr. Moayeri will explain thoroughly what they are, why you need it and when etc.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. was warm and professional.
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: Jennifer Cornea)
Jessica always answered emails and phone calls promptly. She is professional, friendly and concise.
Describe your experience with OC Fertility® + OC Biogenix®.
All members/staff are friendly, professional and sincere. Make sure you allow more than what is estimated appointment duration when it is in person. For phone consultations, Nurse setting up the call was right on time then the Dr. calls.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
Estimated cost for eSET and single embryo transfer were laid out in detail. Via phone conversation first so I had a chance to ask question immediately and then materials were sent via email.
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
eSET
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5