Rated 8.4
Strongly recommend: 71%Neutral: 14%Don't recommend: 15%8.4
71% strongly recommend
22 reviews
Humanity
8.1
8.1
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.3
8.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6
6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Tulane
Residency
Tulane
Fellowship
Georgetown

How Doctor Communicates

nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Belinda "Sissy" Sartor works in 1 office at

Fertility Institute of New Orleans (First Fertility Network clinic)
Rated 8.8
Strongly recommend: 73%Neutral: 18%Don't recommend: 9%8.8

Explore Clinic
Metairie
4770 S I-10 Service Rd W., Suite 201
Metairie, LA 70001

22 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unknown Success
NPS
10
NPS
8
Age 31 - 33
3 IUI
1 IVF
Endometriosis
Unexplained
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Sartor has called me personally several times when we received bad news. She has also called me after looking at my chart and wanting to try things differently. I felt like she was thinking about out plan even when I was not in the office...She feels very strongly about single embryo transfer for the safety of mom and baby. She will allow multiple if over the age of 38 or multiple failed FETs...It does take some time for her to warm up. She is not very aggressive with treatment until she feels necessary. In the end, she truly wants to do what is best for the patient.
My biggest complaint about the [Fertility Institute of New Orleans] clinic is that they do not have an online portal. Sometimes I have a quick question that could be answered over an email, but instead I have to call, leave a message and wait for someone to call me back. It would also be nice to be able to access all of my information and test results online...IUI around $2,000-$3000. IVF around $13,000 not including medicine or genetic testing.
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Dr. Sartor is very straight forward. After being a patient for over a year I felt like she really knew me and was invested in my treatment as well. I truly believe she loves what she does. She wants to help and will not stop until she gets there.
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
It does take some time for her to warm up. She is not very aggressive with treatment until she feels necessary. In the end, she truly wants to do what is best for the patient.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Dr. Sartor has called me personally several times when we received bad news. She has also called me after looking at my chart and wanting to try things differently. I felt like she was thinking about out plan even when I was not in the office.
Describe the protocols Belinda "Sissy" Sartor used in your cycles at Fertility Institute of New Orleans (First Fertility Network clinic) and their degree of success.
Clomid with timed intercourse, IUI with injectables, IVF with FET, ERA since 2 FET did not work
Describe your experience with the nursing staff at Fertility Institute of New Orleans (First Fertility Network clinic).
The nurses were very easy to talk to it. It is extremely helpful that they have been through IVF as well. It makes it much easier for them to relate and understand what their patients are going through.
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
My biggest complaint about the clinic is that they do not have an online portal. Sometimes I have a quick question that could be answered over an email, but instead I have to call, leave a message and wait for someone to call me back. It would also be nice to be able to access all of my information and test results online.
Describe your experience with your monitoring appointments at Fertility Institute of New Orleans (First Fertility Network clinic).
They schedule you at a certain time for monitoring appointments, but will take patients at a later time if they arrive before you. So, sometimes the appointment made no sense. My work hours and their monitoring hours would also require me to have to miss work for appointments. The latest you can have your blood drawn is 2:00 which is frustrating.
Describe the costs associated with your care under Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic).
IUI around $2,000-$3000. IVF around $13,000 not including medicine or genetic testing.
Describe Belinda "Sissy" Sartor's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of New Orleans (First Fertility Network clinic).
She feels very strongly about single embryo transfer for the safety of mom and baby. She will allow multiple if over the age of 38 or multiple failed FETs.
What specific things went wrong at Fertility Institute of New Orleans (First Fertility Network clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at Fertility Institute of New Orleans (First Fertility Network clinic).
We were told different prices at different times for certain procedures.
10
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
Metairie
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Consult
NPS
6
NPS
7
Age 34 - 35
Endometriosis
Uterine Fibroids
Latinx
Income $100K - $199K
Business Executive
Only Doc Seen
Doesn't Recommend
Neutral
Successful
I believe [Dr. Sartor] to be knowledgeable and a good doctor, however her communication skills need to improve. She is too blunt even for me, and gets impatient when you ask a question or God forbids you interrupt her while she speaks...she was successful in diagnosing endometriosis before any IVF treatment could be performed...I definitely give her credit for saving me months of additional unnecessary suffering from endo.
The clinic [at Fertility Institute of New Orleans] is good overall and the staff including the doctors are knowledgeable and know what they are doing. However I believe it is more expensive than other clinics and doctor Sartor even though savvy needs to be more compassionate with her clients. She needs to improve her communication skills...The nurses were attentive and kind. Only issue was they always had a hard time to find my files
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
I believe doctor Sartor to be knowledgeable and a good doctor, however her communication skills need to improve. She is too blunt even for me, and gets impatient when you ask a question or God forbids you interrupt her while she speaks. I felt treated as an ignorant person rather than a quality patient. I will not be coming back if possible.
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Come prepare to let her talk a lot and wait your turn to speak with specific questions.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
I was refer quickly to IVF just because of my age, 34 at the time, and my numbers. Since then I have had several other doctors tell me there is ways to improve egg quality naturally and I believe this to be true.
Describe the protocols Belinda "Sissy" Sartor used in your cycles at Fertility Institute of New Orleans (First Fertility Network clinic) and their degree of success.
No protocol since she was successful in diagnosing endometriosis before any IVF treatment could be performed. She refer me to a good surgeon to treat endometriosis and had a healthy surgery in December 2019. Diagnosis was based on her knowledge and it was prompt. I definitely give her credit for saving me months of additional unnecessary suffering from endo.
Describe your experience with the nursing staff at Fertility Institute of New Orleans (First Fertility Network clinic).
I went to the office only a number of times. The nurses were attentive and kind. Only issue was they always had a hard time to find my files
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
The clinic is good overall and the staff including the doctors are knowledgeable and know what they are doing. However I believe it is more expensive than other clinics and doctor Sartor even though savvy needs to be more compassionate with her clients. She needs to improve her communication skills.
Describe the costs associated with your care under Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic).
I didn’t undergo treatment only Diagnosis but doctor Sartor used specific codes for my billing so the insurance covered the tests/imaging done. I believe this was possible since she found evidence in my images that suggested endometriosis.
Describe Belinda "Sissy" Sartor's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of New Orleans (First Fertility Network clinic).
N/A
What specific things went wrong at Fertility Institute of New Orleans (First Fertility Network clinic)?
  • Lost paperwork
Describe the specific things that went wrong at Fertility Institute of New Orleans (First Fertility Network clinic).
The main thing wrong was the compassion I felt towards my questions and needs
6
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
3 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
Metairie
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2019, Unsuccessful
NPS
10
NPS
10
Age 23
1 IUI
Unexplained
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Sartor was very nice and down to earth. She was also very honest with me from the beginning about how my treatment could work and the possibility of it not working...I was on Letrozole for 5 days. After that I moved on to injections... she got me to do additional injections of the Gonal-f to help make my eggs grow...She went with this route to try to get as many eggs to mature on my left ovary because I only had one tube...Unfortunately the cycle failed
I did not have a primary nurse [at Fertility Institute of New Orleans]. However they [nurses] were all fantastic. They were so helpful and always answered my silly questions...[cost] $2500 for IUI...I felt like a human because Dr. Sartor and the nurses truly cared for me. They made me feel so comfortable with everything that was going on...she deeply listened to my concerns and fears
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Dr. Sartor was very nice and down to earth. She was also very honest with me from the beginning about how my treatment could work and the possibility of it not working. I felt like she deeply listened to my concerns and fears. She has such a good heart. I had an amazing experience with Dr. Sartor!!
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Ask anything!! She will answer any questions you have and help you understand better.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
I felt like a human because Dr. Sartor and the nurses truly cared for me. They made me feel so comfortable with everything that was going on.
Describe the protocols Belinda "Sissy" Sartor used in your cycles at Fertility Institute of New Orleans (First Fertility Network clinic) and their degree of success.
I was on Letrozole for 5 days. After that I moved on to injections. I was monitored almost daily with lab work and ultrasounds. Dr. Sartor got me to do additional injections of the Gonal-f to help make my eggs grow. I gave myself a shot to delay ovulation. Then lastly I injected an HCG shot. She went with this route to try to get as many eggs to mature on my left ovary because I only had one tube. So I needed to ovulate from my left ovary. Unfortunately the cycle failed but I do believe Dr. Sartor did everything she could!
Describe your experience with the nursing staff at Fertility Institute of New Orleans (First Fertility Network clinic).
The nurses were fabulous! I did not have a primary nurse. However they were all fantastic. They were so helpful and always answered my silly questions. They made me feel at home.
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
The clinic is wonderful. I believe they really have a good system of how they do things. They have some very amazing doctors. Although I’ve only seen Dr. Sartor, I’ve done a little research on the other doctors as well. They seem very knowledgeable and down to earth. I definitely recommend anyone searching for a fertility clinic to check this one out. The staff is great!! As far as weaknesses, I really don’t think they have any. They truly made me feel like family.
Describe the costs associated with your care under Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic).
$2500 for IUI
10
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
Metairie
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Unknown Success
NPS
10
NPS
10
Age 31
1 IVF
1 Egg Freezing
PCOS
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr.Sartor] is active throughout our whole IVF process...my husband and I decided we wanted to jump straight to IVF instead of IUI...She explained the IVF process as we went along and answered all of our questions...I needed surgery to correct my septate uterus...My first and only embryo transfer was March 2020 and ended in a chemical pregnancy...
[nurse of Fertility Institute of New Orleans] make sure I have all the information I need and answer all of my questions...never have to wait long to get my bloodwork/ultrasound or for a meeting with the doctor...[estimate cost] It was about $14,000 for egg retrieval and two cycles. Then about $4000 for meds. $1,800 for ICIS. Another $2000 for my surgery on my septate uterus. The about $500 in copays and other necessary medicine...
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
I really like Dr. Sartor. She is active throughout our whole IVF process. She explained the IVF process as we went along and answered all of our questions. I feel like she cares about her patients which is important to us. I have referred her to other friends who are having fertility issues.
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Don’t be afraid to ask questions even if you think it’s minor. Sometimes it’s best to ask if you think it’s best for you. She may agree or give you reasons why it can’t/shouldn’t be done.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
I felt like that really listened to me. I was updated in everything that was going on with my treatment. Everyone in the office is so nice and friendly.
Describe the protocols Belinda "Sissy" Sartor used in your cycles at Fertility Institute of New Orleans (First Fertility Network clinic) and their degree of success.
In August 2019, we started with two months of Femara. That didn’t work for us. Then in October 2019 my husband and I decided we wanted to jump straight to IVF instead of IUI. In November 2019, I needed surgery to correct my septate uterus. Once my uterus was healed we started IVF in January. We had my egg retrieval at the end of January 2020 . My first and only embryo transfer was March 2020 and ended in a chemical pregnancy. Now I’m waiting on my next cycle.
Describe your experience with your nurse at Fertility Institute of New Orleans (First Fertility Network clinic). (Assigned nurse: Mary and Ashley )
I really like Mary and Ashley. They make sure I have all the information I need and answer all of my questions. They are super friendly and very knowledgeable.
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
I think my clinic sees a lot of people but always makes you feel important. I like that are made to feel comfortable in our clinic. I never have to wait long to get my bloodwork/ultrasound or for a meeting with the doctor. As a new patient I would make sure to ask questions. Write them down and have them ready. You should be your own advocate.
Describe the costs associated with your care under Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic).
It was about $14,000 for egg retrieval and two cycles. Then about $4000 for meds. $1,800 for ICIS. Another $2000 for my surgery on my septate uterus. The about $500 in copays and other necessary medicine. This is all an estimate and not exact numbers.
10
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
Metairie
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 32 - 33
3 IUI
Male Factor
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
On my first visit with Dr. Sartor, I met with her for over an hour. She explained everything very carefully with me and made sure I understood all the costs and risks. She is very direct but sincere. I never felt as though she had given me false hope or made it seem impossible. During IUIs, she is very gentle and talks her way through it so there are no surprises. My only suggestion is that I wish I could see her more, instead of a nurse, on visits when they are adjusting the procedures.
The clinic [Fertility Institute of New Orleans] is quiet, clean, discrete and professional. Infertility can be a scary and even embarrassing issue to deal with but I never felt weird in there. For the most part, they are on time. They have a TV to watch which is nice, you watch HGTV while you wait. They have water, coffee, and comfortable seats. I feel very peaceful in there. Its not too large so you don't get lost.... After getting some bad news about my follicle count one cycle, I started crying at the checkout station. The woman working the station was so sweet and caring and even got me some water.
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
On my first visit with Dr. Sartor, I met with her for over an hour. She explained everything very carefully with me and made sure I understood all the costs and risks. She is very direct but sincere. I never felt as though she had given me false hope or made it seem impossible. During IUIs, she is very gentle and talks her way through it so there are no surprises. My only suggestion is that I wish I could see her more, instead of a nurse, on visits when they are adjusting the procedures.
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
If she doesn't call you back, her nurse definitely will before the end of the day. Don't worry if they don't get back to you within the hour.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
I always felt important. Dr. Sartor answered all my questions patiently and she was always very gentle during the IUI procedures. Also, the staff are amazing. After getting some bad news about my follicle count one cycle, I started crying at the checkout station. The woman working the station was so sweet and caring and even got me some water. I never feel rushed at the office and someone will always call me back if I have a question.
Describe the protocols Belinda "Sissy" Sartor used in your cycles at Fertility Institute of New Orleans (First Fertility Network clinic) and their degree of success.
My first IUI cycle we did 10 days of oral hormones, and 3 injections of Follistem. I had three good follicles, but a negative pregnancy test. My second IUI cycle, we did 2 weeks of birth control, then 5 days of oral hormones, and 3 injections of Follistem. We also followed up with progesterone after the IUI. I had one good follicle, but a negative pregnancy test. We skipped the following month because I had a very large cyst on one of my ovaries. My last IUI cycle we did 8 days if Follistem, I had three good follicles and the best sperm count we've ever had, but still, a negative pregnancy test.
Describe your experience with the nursing staff at Fertility Institute of New Orleans (First Fertility Network clinic).
The nursing staff are phenomenal. I've worked with three of Dr. Sartor's nurses. They are all patient, kind, compassionate and knowledgeable. They don't rush you and are there to listen even if you just want to talk things through. They always call me back if I have any questions.
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
The clinic is quiet, clean, discrete and professional. Infertility can be a scary and even embarrassing issue to deal with but I never felt weird in there. For the most part, they are on time. They have a TV to watch which is nice, you watch HGTV while you wait. They have water, coffee, and comfortable seats. I feel very peaceful in there. Its not too large so you don't get lost.
Describe the costs associated with your care under Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic).
An IUI cycle averaged $2500-$3000 depending on the amount of injectable medication.
Describe Belinda "Sissy" Sartor's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of New Orleans (First Fertility Network clinic).
n/a
10
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
Metairie
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
2
NPS
3
Age 37 - 38
3 IUI
PCOS
Ashkenazi Jewish
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Be prepared to stand up for yourself. Don’t let her rush you or steam roll you...Had we progressed to IVF Dr Sartor only wanted to transfer one embryo. Her reasoning was that you don’t know if someone has an incompetent cervix until something happens so she wants to prevent it... was very pushy, not really giving us time to fully comprehend what was happening, or understand the recommended treatment plan. We had to be forceful and push back to slow things down a little. Also we never moved on to IVF due to her pushing us for PGD and us not having the money for the base IVF much less extras.
She [nurse at Fertility Institute of New Orleans] was great about answering my questions and trying to get my insurance to cover my injectable meds which required jumping through many hoops.... One of the ultrasound techs was amazing and one was terrible! The phlebotomist’s were both awesome. The clinic did have good morning hours but closed between 3:30-4:30 in afternoon so no phones answered and no way to get a message to anyone. Also no later appointments.
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
I saw Dr Sartor 4 times- initial consult, pre IUI consult, my third IUI and IVF consult after the third IUI failed. During the course of my treatment, I found out I am BRCA 1 positive, putting me at higher risk for ovarian and breast cancer. My treatment started with one round of unmonitored Femara. Instead of improved ovulation, I had an annovulatory cycle. The next step was IUI with ovulation induction. I started with Femara and Menopur and an HCG trigger shot. My first cycle was 1-2 follicles, second cycle was the same. The third cycle started with 2 weeks of birth control pills due to a large cyst at start of cycle. Then went on to the meds continuing with the same. But this cycle was different in that my body didn’t respond right away and so through the nurse Dr Sartor kept upping my dose of Menopur. Finally after 3 weeks of stimming we had 4 follicles. But again the cycle failed. Next step would be IVF. Dr Sartor was recommending ICSI, PGD (for BRCA 1) and possibly assisted hatching. We didn’t and still don’t have that kind of money. And medical loans have a very high interest rates. We weren’t interested in taking on such massive debt. As much as we want a family we have to be prudent. Also Dr Sartor pushing for PGD was very uncomfortable especially when we found out it was 12000 per cycle minimum. We stepped away from treatment at that time and have been trying on our own since.
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Be prepared to stand up for yourself. Don’t let her rush you or steam roll you.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Dr Sartor was very pushy, not really giving us time to fully comprehend what was happening, or understand the recommended treatment plan. We had to be forceful and push back to slow things down a little. Also we never moved on to IVF due to her pushing us for PGD and us not having the money for the base IVF much less extras.
Describe the protocols Belinda "Sissy" Sartor used in your cycles at Fertility Institute of New Orleans (First Fertility Network clinic) and their degree of success.
I don’t remember dosing but all cycles started with Femara then Menopur injections with dosing going up as needed for response. I also used gonadotropins to prevent early ovulation and an HCG trigger shot for the 3 IUI cycles. After each insemination the doctor performing it would determine when to start oral progesterone supplementation. I only had 7 dpo progesterone testing once and never had a pregnancy test through the office.
Describe your experience with your nurse at Fertility Institute of New Orleans (First Fertility Network clinic). (Assigned nurse: Cherie)
She was great about answering my questions and trying to get my insurance to cover my injectable meds which required jumping through many hoops.
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
The clinic ha no online portal. All labs results are communicated by nursing staff via phone. If you miss their call then you have to call back and leave a message and wait for a return call, which hopefully you didn’t miss! The phone calls all go to one office then have to be transferred to the specific location you need. One of the ultrasound techs was amazing and one was terrible! The phlebotomist’s were both awesome. The clinic did have good morning hours but closed between 3:30-4:30 in afternoon so no phones answered and no way to get a message to anyone. Also no later appointments.
Describe the costs associated with your care under Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic).
I don’t remember any costs. IUI was about $1500 without meds.
Describe Belinda "Sissy" Sartor's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of New Orleans (First Fertility Network clinic).
Had we progressed to IVF Dr Sartor only wanted to transfer one embryo. Her reasoning was that you don’t know if someone has an incompetent cervix until something happens so she wants to prevent it.
What specific things went wrong at Fertility Institute of New Orleans (First Fertility Network clinic)?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
2
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
1 of 5
Adaptability
5 of 5
3
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
Metairie
NPS
Operations
2 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
4 of 5
2017, Successful
NPS
10
NPS
10
Age 32
Endometriosis
PCOS
European
Income $100K - $199K
Sales Representative
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Sartor has always taken the time listen to our questions/concerns and thoroughly explain each step, procedure, potential outcomes, next steps, etc. She has tailored my protocol specifically for my needs and adjusted as needed depending on my particular response, as well as been a constant source of encouragement during an uncertain time...She is always prepared with the most recent information and takes the time to walk us through it. She is positive and also realistic, so you know exactly what to expect.
Mary and Ashley, the IVF Coordinators [at Fert Institute of NO], are amazing. They are always ready to answer my questions and promptly respond when I leave messages. They are both knowledgeable and well informed, but also extremely kind and compassionate. The entire staff has made this process such a positive experience so far and we look forward to working with everyone as we continue on this journey to start our family...The entire staff is wonderful. They are kind and extremely responsive. Not to mention, always helpful.
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Our experience with Dr. Sartor has been everything we hoped it would be. Nothing can prepare you for infertility. However, once you realize that infertility treatments are necessary, you hope for a doctor that will strive for success and treat you with compassion and understanding along the way. Dr. Sartor has been that and more for us. She is always prepared with the most recent information and takes the time to walk us through it. She is positive and also realistic, so you know exactly what to expect. We are looking forward to beginning IVF treatments with Dr. Sartor and hoping for a successful outcome.
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Never be afraid to ask questions or for further explanation. Dr. Sartor considers each and every question/concern you have and answers it thoroughly based on scientific evidence and statistics.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
With Dr. Sartor, I have always felt like a human - never simply a number. Since the very beginning, my husband and I have felt at ease with Dr. Sartor, and with each step in this process so far, we have felt more and more so. My diagnoses came suddenly and unexpectedly, so it was quite a bit for us to take in at one time. Dr. Sartor has always taken the time listen to our questions/concerns and thoroughly explain each step, procedure, potential outcomes, next steps, etc. She has tailored my protocol specifically for my needs and adjusted as needed depending on my particular response, as well as been a constant source of encouragement during an uncertain time.
Describe the protocols Belinda "Sissy" Sartor used in your cycles at Fertility Institute of New Orleans (First Fertility Network clinic) and their degree of success.
In April of this year, I became a patient of Dr. Sartor's after receiving a diagnosis of PCOS and advanced endometriosis. After careful examination, ultrasound and review of my case, Dr. Sartor came to the same conclusion and developed a protocol for me. On April 20th, Dr. Sartor performed a hysteroscopy, D & C, and laparoscopy to remove 4 large endometriomas. While I was under, she also performed a hysterosalpingogram. I had excellent results from the surgery, as Dr. Sartor was able to remove all signs of endometriosis, while still keeping both ovaries and tubes in place. Now completely healed, I have begun IVF treatment with Dr. Sartor and will start stimulation medications in just a few weeks.
Describe your experience with your nurse at Fertility Institute of New Orleans (First Fertility Network clinic). (Assigned nurse: Mary and Ashley)
Mary and Ashley, the IVF Coordinators, are amazing. They are always ready to answer my questions and promptly respond when I leave messages. They are both knowledgeable and well informed, but also extremely kind and compassionate. The entire staff has made this process such a positive experience so far and we look forward to working with everyone as we continue on this journey to start our family.
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
The entire staff is wonderful. They are kind and extremely responsive. Not to mention, always helpful.
10
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
Metairie
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015 - 2017, Unsuccessful
NPS
6
NPS
6
Age 35 - 37
2 IUI
PCOS
Sales Representative
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I felt she [Dr. Sartor] was thorough at first but when my first IUI failed she wanted to do the same protocol again. The only reason we changed it up is because I had questions and requested the appointment. Otherwise, we would have repeated the same thing over and I would have never seen her...It just feels cold there at times. I also don't think doctors did deep enough to find the root cause of the issue. ...I feel like every patient gets the same treatment and they don't always look at you like an individual.
[Fertility Institute of NO] Strengths: it's convenient, there are a few docs so you can always change within the group Weaknesses: it doesn't have a warm and welcoming feeling. This is an emotional process and at times ( a lot of times) I just felt like a number and another dollar....[re: nursing staff] Busy and cold. Both times my IUI's failed the next sentence out of their mouth was ok so today is day what of your period and we need to start meds on day x. No I'm sorry or how are you doing. You may see one nurse in clinic and a different one may call you back. No continuity with the nursing staff unless you are starting IVF.
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
I felt she was thorough at first but when my first IUI failed she wanted to do the same protocol again. The only reason we changed it up is because I had questions and requested the appointment. Otherwise, we would have repeated the same thing over and I would have never seen her. Also, after a patient spends thousands how do you sit across from them with very little emotion? It just feels cold there at times. I also don't think doctors did deep enough to find the root cause of the issue. When paying cash I shouldn't have to come with lots of questions each time.
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Come prepared and have lots of questions and don't be afraid to ask or you will get the same standard protocol as most pastients.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
I feel like every patient gets the same treatment and they don't always look at you like an individual. When Amy treatments failed I was never consoled it was ok let's start your meds again.
Describe the protocols Belinda "Sissy" Sartor used in your cycles at Fertility Institute of New Orleans (First Fertility Network clinic) and their degree of success.
2 failed Femara cycles with timed intercourse and BFN both times. 1st IUI was with Tamoxifen, Follistim, Ganerelix, & 5,000 hcg trigger. IUI was 24 hours post trigger & BFN. 2nd IUI changed slightly because of questions I asked. Tamoxifen, Follistim, Menopur, Ganerelix, Lupron/2,500 hcg trigger. IUI 36 hours after with a BFN. She stated that the reason for pills with injection was there was no evidence to suggest that injections only in an IUI cycle was more successful & it cost more.
Describe your experience with the nursing staff at Fertility Institute of New Orleans (First Fertility Network clinic).
Busy and cold. Both times my IUI's failed the next sentence out of their mouth was ok so today is day what of your period and we need to start meds on day x. No I'm sorry or how are you doing. You may see one nurse in clinic and a different one may call you back. No continuity with the nursing staff unless you are starting IVF.
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
Strengths: it's convenient, there are a few docs so you can always change within the group Weaknesses: it doesn't have a warm and welcoming feeling. This is an emotional process and at times ( a lot of times) I just felt like a number and another dollar.
What specific things went wrong at Fertility Institute of New Orleans (First Fertility Network clinic)?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
6
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
6
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
Metairie
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unsuccessful
NPS
10
NPS
7
Age 40 - 42
3 IUI
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $50K - $99K
Teacher
1st of 2 Docs
1 IVF With Other Docs
Donor Sperm
Strongly Recommends
Neutral
Unsuccessful
Dr. Sartor is very kind and extremely knowledgeable. She was honest about my chances of conceiving with my own eggs, but did so in a gentle manner. She told me pretty early on in treatment that donor egg route was my best chance. She was always positive and hopeful.... I started on Lupron injections, followed by bravelle and menopur every evening for 13 days. I was taking 4 vials each and that was adjusted throughout the 13 days. I wound up with 8 eggs on this cycle and 7 of them fertilized. By day 5, transfer day, I had 4 embryos left of varying quality. I transferred 3 (I was 40 years old at the time of transfer) and froze 1.
Strengths of the clinic [FINO-Metairie] are the number of knowledgeable doctors available and the treatment options. The biggest weakness I found was that it was just too big of a clinic. I would have preferred to see the doctor at every appointment. I needed to feel like I was the most important patient at the time of my treatment and not just a number. For me, I just needed a smaller setting.
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Dr. Sartor is very kind and extremely knowledgeable. She was honest about my chances of conceiving with my own eggs, but did so in a gentle manner. She told me pretty early on in treatment that donor egg route was my best chance. She was always positive and hopeful.
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Be your own advocate. Ask any questions you can think of and expect an honest answer.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Dr. Sartor was always willing to listen and answer any questions I had. I never felt like a bother. She was very understanding and compassionate with my miscarriages as well.
Describe the protocols Belinda "Sissy" Sartor used in your cycles at Fertility Institute of New Orleans (First Fertility Network clinic) and their degree of success.
I don't remember the name of the protocol used. I started on Lupron injections, followed by bravelle and menopur every evening for 13 days. I was taking 4 vials each and that was adjusted throughout the 13 days. I wound up with 8 eggs on this cycle and 7 of them fertilized. By day 5, transfer day, I had 4 embryos left of varying quality. I transferred 3 (I was 40 years old at the time of transfer) and froze 1. I did get pregnant from this cycle, but lost the baby due to miscarriage at around the 7 week mark.
Describe your experience with your nurse at Fertility Institute of New Orleans (First Fertility Network clinic). (Assigned nurse: Mary)
Mary was very thorough and kind throughout the process. I often called with questions and she always got back to me the same day with answers. My issue came into play after I received news of a drug recall due to possible lack of potency. When I questioned this I was given a very defensive answer. She told me that Dr. Sartor had been aware of the possible lack of potency and adjusted my dose accordingly. I feel like I should have been made aware of the adjustments and reasons for them so that I could decide if I wanted to proceed with cycle as such or look into other protocol. I feel like I should have been notified of the recall by the clinic and not the pharmaceutical company.
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
Strengths of the clinic are the number of knowledgeable doctors available and the treatment options. The biggest weakness I found was that it was just too big of a clinic. I would have preferred to see the doctor at every appointment. I needed to feel like I was the most important patient at the time of my treatment and not just a number. For me, I just needed a smaller setting.
Describe the costs associated with your care under Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic).
The medications cost me around $7000 in total. I had to order more than originally thought necessary. The procedure itself was right around $12000 and I added ICSI which was another $1750. There were different packages available for multiple cycles that would have been slightly discounted.
Describe Belinda "Sissy" Sartor's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of New Orleans (First Fertility Network clinic).
Due to my age at transfer being 40, Dr. Sartor and I had agreed to transfer up to 3 embryos.
What specific things went wrong at Fertility Institute of New Orleans (First Fertility Network clinic)?
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Fertility Institute of New Orleans (First Fertility Network clinic).
I had an issue with a recalled drug that I was using in treatment. The nurse told me the doctor was aware of the possible impotency of the drug and adjusted my dosage accordingly. Problem was I was never told of this. I only found out about the recall because of a pharmaceutical letter. I did research the situation further and was able to get a percentage refunded from what I spent on the drug. The drugs used are expensive and the clinic should have alerted all patients on the drug that a percentage refund was possible. I would still consider using FINO, but I would request a different nurse.
10
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
Metairie
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
10
Age 28 - 30
3 IVF
PCOS
Income $100K - $199K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Sartor] always took the time to thoroughly explain our protocol including procedure, what to expect, medications, risks, etc. Not only did she answer all of our questions we were always presented with the most recent evidence based information...Dr. Sartor recommended doing the endometrial receptivity array due to the chemical pregnancy and potential endometrial problems that could have arisen due to the difficult D&C I had with 1st pregnancy and miscarriage
My appointments [at Fert Institute of NO] always went smoothly and I never had a long wait. I usually went from the waiting room, to the lab, to ultrasound, to see the nurses, and then Dr. Sartor...The entire staff that I worked with including ultrasound techs, nurses, coordinators, and Dr. Sartor were all a pleasure to work with. Both of the IVF nurses, Ashley and Mary, were not only extremely knowledgeable but also kind...Ashley and Mary were always quick to call me back if I called with a question or concern. They methodically explained how to draw up/mix the injectable medication and made sure my husband and I were both confortable with this.
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Dr. Sartor went above and beyond to put my husband and I at ease during this very uncertain time. She always took the time to thoroughly explain our protocol including procedure, what to expect, medications, risks, etc. Not only did she answer all of our questions we were always presented with the most recent evidence based information. We felt like she spent as much time with us as we needed and never felt rushed. Being in Dr. Sartor’s care made this difficult time a positive experience. I truly do not feel like we would have had the same outcome with any other doctor. I believe that I would not be holding my 10 week old daughter if it was not for her. We look forward to being in her care when we decide to continue to grow our family.
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
As always, come prepared with any questions you may have and have an understanding as to what to expect for your first visit.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
I felt like a human and not a number for many reasons. First and foremost, all of my questions and concerns were thoroughly listened to and answered. Dr. Sartor always approached my case with understanding, encouragement, and compassion. I felt like Dr. Sartor presented the facts for our particular situation and always knew the “next step” only when we were ready for it. The protocol she used was individualized for me and was fine tuned based on how I was responding to the medications after each appointment.
Describe the protocols Belinda "Sissy" Sartor used in your cycles at Fertility Institute of New Orleans (First Fertility Network clinic) and their degree of success.
I had 3 egg retrievals, 5 embryo transfers, 2 endometrial receptivity arrays. -1st egg retrieval resulted in 8 embryos -1st frozen embryo transfer (transferred 2) resulting in singleton pregnancy -Miscarried at 10 weeks- testing showed that it was a result of trisomy 13 -Along with Dr. Sartor my husband and I decided to do genetic screening on the remaining 6 (2 came back as healthy embryos) -2nd frozen embryo transfer, transferred one resulting in negative pregnancy test -2nd egg retrieval resulting in 6 embryos- after PGS testing we were left with 2 -3rd frozen embryo transfer- transferred one- resulting in chemical pregnancy -Dr. Sartor recommended doing the endometrial receptivity array due to the chemical pregnancy and potential endometrial problems that could have arisen due to the difficult D&C I had with 1st pregnancy and miscarriage -1st Endometrial receptivity array (ERA) recommended another day of progesterone support before embryo transfer -We decided to do a 2nd ERA to confirm this -2nd ERA did indeed confirm extra day of progesterone support needed -4th Frozen embryo transfer resulted in a negative pregnancy test -3rd Egg retrieval resulting in 11 embryos- after PGS we were left with 7 -5th Frozen embryo transfer (transferred 2 embryos) resulted in positive singleton pregnancy -We now have a healthy 10 week old daughter and 5 embryos remaining.
Describe your experience with your nurse at Fertility Institute of New Orleans (First Fertility Network clinic). (Assigned nurse: Ashley and Mary )
The entire staff that I worked with including ultrasound techs, nurses, coordinators, and Dr. Sartor were all a pleasure to work with. Both of the IVF nurses, Ashley and Mary, were not only extremely knowledgeable but also kind. They always greeted me with a smile and small talk before “getting down to business.” Ashley and Mary were always quick to call me back if I called with a question or concern. They methodically explained how to draw up/mix the injectable medication and made sure my husband and I were both confortable with this. I felt like the entire staff that I worked with were with us during our journey through both the ups and downs.
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
My appointments always went smoothly and I never had a long wait. I usually went from the waiting room, to the lab, to ultrasound, to see the nurses, and then Dr. Sartor.
10
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
Metairie
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
0
NPS
0
Age 25 - 26
3 IUI
1 IVF
1 Embryo Freezing
European
Income $100K - $199K
1st of 3 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Successful
Dr. Sartor was always very dry when I saw her, which wasn't very often. I was in her care for almost two years and could probably count on one hand the number of times I saw her. We ended up doing 4 unsuccessful IUIs, and it was me who said I wanted to move on to something else, since IUI obviously wasn't working. I don't feel like that should've been my decision. I was never told "we're going to try this, this many times, and then we'll move on to plan B".
I like that I was always able to get early morning appointments [at Fertility Institute of NO], since I work, that way I didn't have to miss too much work. However, I find wait times were pretty long. Again, I felt like a number to them. Like no one cared about my well being, or the emotional toll everything was taking on me. I understand that it's a difficult process for everyone going through this, but it didn't seem like the nurses cared about how difficult of a time this was for their patients.
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
I don't feel like Dr. Sartor cared about me as a patient. I don't think she would even know who I was if she saw me in the waiting room. She was once out of town for a scheduled IUI procedure, and I had no idea until a different doctor showed up to preform the procedure.
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Don't go.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Dr. Sartor was always very dry when I saw her, which wasn't very often. I was in her care for almost two years and could probably count on one hand the number of times I saw her. We ended up doing 4 unsuccessful IUIs, and it was me who said I wanted to move on to something else, since IUI obviously wasn't working. I don't feel like that should've been my decision. I was never told "we're going to try this, this many times, and then we'll move on to plan B". In my opinion, I was never really informed well enough about what was going on with my body. I felt like they thought I was stupid when I asked questions, aside from Mary, the IVF nurse.
Describe the protocols Belinda "Sissy" Sartor used in your cycles at Fertility Institute of New Orleans (First Fertility Network clinic) and their degree of success.
I don't remember.
Describe your experience with your nurse at Fertility Institute of New Orleans (First Fertility Network clinic). (Assigned nurse: Mary (IVF Coordinator))
Aside from Mary, the IVF Coordinator, I wasn't that pleased with any of the other nursing staff. I always felt like a number to them. They made me feel stupid for asking questions that I felt like I should've been informed about to begin with.
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
I like that I was always able to get early morning appointments, since I work, that way I didn't have to miss too much work. However, I find wait times were pretty long. Again, I felt like a number to them. Like no one cared about my well being, or the emotional toll everything was taking on me. I understand that it's a difficult process for everyone going through this, but it didn't seem like the nurses cared about how difficult of a time this was for their patients.
What specific things went wrong at Fertility Institute of New Orleans (First Fertility Network clinic)?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Fertility Institute of New Orleans (First Fertility Network clinic).
Overall, I got a baby out of it, so I feel bad for complaining. But most of my issues were on an emotional and communications stand point. I don't feel like I was informed well about what the "big picture" plan was. I don't feel like I saw Dr. Sartor as much as I should have. And I don't feel like any one cared what happened for me, in the end.
0
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
3 of 5
0
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
Metairie
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2014, Successful
NPS
8
NPS
8
Age 24 - 27
5 IUI
1 IVF
Diminished Ovarian Reserve
Endometriosis
Male Factor
Poor Egg Quality
Unexplained
Income $100K - $199K
Accountant
Only Doc Seen
Neutral
Neutral
Successful
I appreciated Dr Sartors experience and knowledge of the practice, however I didn’t always feel as if she was sensitive to the hormonal emotions involved - specifically depression. Dr Sartor seemed to be very well versed in the numbers and statistics, however pinning her down to explain something in layman’s terms felt difficult to schedule and sometimes even harder to understand....Have your questions ready, she may not go out of her way to discuss topics that she might not consider relevant.
I felt like the clinic [Fertility Institute of New Orleans] was overcrowded, overbooked, and very difficult to communicate. Every phone call required a hold or transfer or message that would be returned hours later. I wished that there could have been an online messaging system....I was allowed to pay as I went for IUI, however the clinic wanted payment in full up front for the IVF (my out of pocket max) and then we settled insurance later
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
I appreciated Dr Sartors experience and knowledge of the practice, however I didn’t always feel as if she was sensitive to the hormonal emotions involved - specifically depression. Dr Sartor seemed to be very well versed in the numbers and statistics, however pinning her down to explain something in layman’s terms felt difficult to schedule and sometimes even harder to understand. Not her fault, but I felt my diagnosis didn’t come until after my final failed IUI before moving on to IVF, I’m unsure if that is just an unfortunate part of the process or if that was a product of her method of practice to seek pregnancy over diagnosis.
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Listen. Have your questions ready, she may not go out of her way to discuss topics that she might not consider relevant.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
While extremely happy with the results of our treatment, I always felt the goal with Dr Sartor was the quickest alternative to pregnancy. However, at times I would have preferred knowing why we couldn’t get pregnant on our own or what we could have been doing different naturally.
Describe the protocols Belinda "Sissy" Sartor used in your cycles at Fertility Institute of New Orleans (First Fertility Network clinic) and their degree of success.
My insurance required 6 rounds of IUI before moving to IVF. Dr Sartor would have progressed us to IVF sooner (after 3 IUI). The medications increased with each failed IUI, this was mostly do to follicle response. Each failed IUI cycle the number of follicles and readiness in size improved with the changes in dosage.
Describe your experience with your nurse at Fertility Institute of New Orleans (First Fertility Network clinic). (Assigned nurse: Mary and Ashley)
Mary was a much better communicator than Ashley when it came to questions about the treatment course and expectations for the ultrasounds and bloodwork and medications. Ashley was best at scheduling and assisting with the chart.
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
This was the only clinic available to me at the time, before Audubon was in practice. I do like that FINO is in Metairie as opposed to Mid-City. However, I felt like the clinic was overcrowded, overbooked, and very difficult to communicate. Every phone call required a hold or transfer or message that would be returned hours later. I wished that there could have been an online messaging system.
Describe the costs associated with your care under Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic).
I was enrolled in a High Deductible Health Savings Plan, I paid out of pocket up to 3000 depending on the plan year and then all other expenses were covered 100%. I was allowed to pay as I went for IUI, however the clinic wanted payment in full up front for the IVF (my out of pocket max) and then we settled insurance later
Describe Belinda "Sissy" Sartor's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of New Orleans (First Fertility Network clinic).
We were able to transfer two embryos at our discretion before the laws had changed to only allow one. There wasn’t much discussion or emphasis on her preference as to whether we transferred 1 or 2. I seem to remember transferring two was just the thing to do at the time.
8
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
8
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
New Orleans (closed)
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
9
Age 34
1 IVF
Recurrent Pregnancy Loss
European
Ashkenazi Jewish
Income $200K - $499K
Lawyer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I came to Dr. Sartor for a second opinion ... she has a great bedside manner and spent a very long time with me to explain everything. ... Dr. Sartor was very compassionate, which is what I needed at the time. Dr. Sartor started my treatment with more conservative care, which is what I wanted, and gave me candid advice on how to proceed. The only downside to Dr. Sartor is that I didn't get to see her at every visit.
The clinic [Fertility Institute of New Orleans] is very busy, and there is often a wait for your appointment. The clinic staff and general clinic nurses are very nice. However, there a lot of nurses, so you don't always have the same one. I also wish they wore name tags so I could remember them. ... A nurse forgot to call in a prescription one time, but it wasn't a big deal. I was able to start the next day.
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
I came to Dr. Sartor for a second opinion after I felt that the first doctor I saw didn't fully listen to concerns. Dr. Sartor was very compassionate, which is what I needed at the time. Dr. Sartor started my treatment with more conservative care, which is what I wanted, and gave me candid advice on how to proceed. The only downside to Dr. Sartor is that I didn't get to see her at every visit.
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
I would be prepared to wait for your appointments.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
The clinic is very busy, and it was easy to feel like just a number when I came in for regular bloodwork and ultrasounds. When I transitioned to IVF, the doctor gave me her phone number and I felt like I had a direct line to her and the nurses, who were specifically for IVF patients. One on one time with Dr. Sartor is harder to schedule and requires a long wait time, but during the meeting, she has a great bedside manner and spent a very long time with me to explain everything.
Describe your experience with your nurse at Fertility Institute of New Orleans (First Fertility Network clinic). (Assigned nurse: Mary and Ashley)
The IVF nurses are generally very responsive to my requests and get back to me quickly. They were also very compassionate during the setbacks I encountered.
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
The clinic is very busy, and there is often a wait for your appointment. The clinic staff and general clinic nurses are very nice. However, there a lot of nurses, so you don't always have the same one. I also wish they wore name tags so I could remember them.
Describe the costs associated with your care under Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic).
Approximately $19,000.
What specific things went wrong at Fertility Institute of New Orleans (First Fertility Network clinic)?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Fertility Institute of New Orleans (First Fertility Network clinic).
A nurse forgot to call in a prescription one time, but it wasn't a big deal. I was able to start the next day.
10
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
New Orleans (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 29 - 30
3 IUI
1 IVF
Male Factor
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sartor is very thorough and is always willing to answer questions and explain something further when we didn’t understand. I always appreciated her honesty with us and felt like her advice always had our best interests in mind. Our treatment plan was customized to the challenges we faced and was ultimately successful...Don’t hesitate to ask any questions you may have. In our experience, she’s great at educating her patients.
It’s a large clinic [Fertility Institute of New Orleans] with a lot of patients so it can feel a little overwhelming at first to be shuttled from nurse to nurse, but they are all great at their job. If you aren’t seeing a doctor and are just being monitored, the appointments are quick and efficient. They are excellent at returning phone calls with results and/or questions that may arise...The staff is large but they are all very nice and professional.
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Dr. Sartor is very thorough and is always willing to answer questions and explain something further when we didn’t understand. I always appreciated her honesty with us and felt like her advice always had our best interests in mind. Our treatment plan was customized to the challenges we faced and was ultimately successful.
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Don’t hesitate to ask any questions you may have. In our experience, she’s great at educating her patients.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
She is obviously very busy, but we never felt rushed with her and she is very thorough. We felt our treatment plan was well tailored to the specific issues we faced. As our treatment progressed, we appreciated the relationship we shared with Dr. Sartor.
Describe your experience with the nursing staff at Fertility Institute of New Orleans (First Fertility Network clinic).
The staff is large but they are all very nice and professional.
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
It’s a large clinic with a lot of patients so it can feel a little overwhelming at first to be shuttled from nurse to nurse, but they are all great at their job. If you aren’t seeing a doctor and are just being monitored, the appointments are quick and efficient. They are excellent at returning phone calls with results and/or questions that may arise.
Describe the costs associated with your care under Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic).
IVF - I believe we paid $18k and that included one transfer and the first year of embryo storage. This didn’t include medication. IUI - About $1000 plus $400 or so for the procedure. I can’t remember if this included the medication or not.
What specific things went wrong at Fertility Institute of New Orleans (First Fertility Network clinic)?
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Fertility Institute of New Orleans (First Fertility Network clinic).
I had an IUI cycle cancelled because I ovulated early.
10
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
New Orleans (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 43
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
2 IUI With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Sartor] is kind and compassionate but straight forward. She has high expectations of the staff. She is meticulous but caring. She is very thoughtful about your plan. She is a clear communicator. You can tell she thrives off of excellence and patient experience.... I ended up using donor eggs, per her recommendation. So far, I've been on BC pills for 21 days. On day 17 I started Lupron injections 20u daily. Next week I add estrogen patches as we build up to the transfer. And then start progesterone.
The clinic [Fertility Institute of NO] is great. They have several locations. They are quick to return calls and fit you in for an appointment. Everyone is professional and polite. They are all very organized. They seem to have very reliable office protocols. And they set expectations with patients very well - you know when to expect return phone calls and emails.... They worked with my insurance and I have paid about $5500 out of pocket so far.
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
She is kind and compassionate but straight forward. She has high expectations of the staff. She is meticulous but caring. She is very thoughtful about your plan. She is a clear communicator. You can tell she thrives off of excellence and patient experience.
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Be honest with her and ask her anything you want.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
She listens, which is hugely important. She spends face to face time assessing the right plan. She is thoughtful. She has high expectations of her staff.
Describe the protocols Belinda "Sissy" Sartor used in your cycles at Fertility Institute of New Orleans (First Fertility Network clinic) and their degree of success.
I ended up using donor eggs, per her recommendation. So far, I've been on BC pills for 21 days. On day 17 I started Lupron injections 20u daily. Next week I add estrogen patches as we build up to the transfer. And then start progesterone.
Describe your experience with your nurse at Fertility Institute of New Orleans (First Fertility Network clinic). (Assigned nurse: Ashely and Mary)
They are on top of things. They run a tight ship.
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
The clinic is great. They have several locations. They are quick to return calls and fit you in for an appointment. Everyone is professional and polite. They are all very organized. They seem to have very reliable office protocols. And they set expectations with patients very well - you know when to expect return phone calls and emails.
Describe the costs associated with your care under Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic).
They worked with my insurance and I have paid about $5500 out of pocket so far.
Describe Belinda "Sissy" Sartor's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of New Orleans (First Fertility Network clinic).
She is open to hearing the patients thoughts but keeps patient safety in mind first and foremost.
10
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
New Orleans (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017 - 2018, Successful
NPS
10
NPS
10
Age 29 - 30
1 IVF
Male Factor
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Sissy [Sartor] was very informative and positive. We didn’t always agree on course of action, but in the end I’m so happy I trusted her judgment. She gave a true perspective of all expectations and courses of treatment. Any questions or concerns we had she made sure to answer in a very professional and timely manor. ... She is very insistent on single embryo transfers which I appreciate now that I’m so informed on IVF.
The only weakness I would note is that even though they [Fert Inst of New Orleans] are open on the weekends for appts. It’s very hard to get in touch with the nurses bc the phones weren’t transferred over, they were still with the on call service. ... Two of our embryos didn’t survive the thaw which was very very disappointing. ... Positive is the sweet staff, informative billing admins and Great nurses. All appointments were relatively quick too. ...
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Sissy was very informative and positive. We didn’t always agree on course of action, but in the end I’m so happy I trusted her judgment. She gave a true perspective of all expectations and courses of treatment. Any questions or concerns we had she made sure to answer in a very professional and timely manor.
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
It’s a very long road, but trust your doctor. She knows best.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
All the appointments felt very personable
Describe the protocols Belinda "Sissy" Sartor used in your cycles at Fertility Institute of New Orleans (First Fertility Network clinic) and their degree of success.
I don’t remember. It all seemed like such a blur with many ups and downs.
Describe your experience with your nurse at Fertility Institute of New Orleans (First Fertility Network clinic). (Assigned nurse: Ashley )
Very caring and informative. Gave personal advice because she had also been through IVF. She returned all phone calls and did follow ups and promised. Made us feel very at home being as we were there so much .
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
The only weakness I would note is that even though they are open on the weekends for appts. It’s very hard to get in touch with the nurses bc the phones weren’t transferred over, they were still with the on call service. Positive is the sweet staff, informative billing admins and Great nurses. All appointments were relatively quick too.
Describe your experience with your monitoring appointments at Fertility Institute of New Orleans (First Fertility Network clinic).
They were quick and easy
Describe the costs associated with your care under Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic).
We had to pay for sperm retrevial, egg retrieval, three transfers and medicine for all. A total of $30,000
Describe Belinda "Sissy" Sartor's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of New Orleans (First Fertility Network clinic).
She is very insistent on single embryo transfers which I appreciate now that I’m so informed on IVF.
What specific things went wrong at Fertility Institute of New Orleans (First Fertility Network clinic)?
  • Lost or damaged samples
Describe the specific things that went wrong at Fertility Institute of New Orleans (First Fertility Network clinic).
Two of our embryos didn’t survive the thaw which was very very disappointing.
10
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
New Orleans (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
8
Age 29 - 31
6 IUI
2 IVF
Endometriosis
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Fertility Medications With Other Docs
LGBTQ+
Strongly Recommends
Neutral
Successful
Dr. Sartor is good at what she does. Her curt bedside manner might not be for all, but she knows what she is doing and will give you a clear concise course of action to get you pregnant. We saw her for a long time through both IUIs and IVF.... We started with IUIs because we were both young and had no known fertility issues (we are a lesbian couple). After several attempts without success we decided to move onto IVF cycles. We did two egg retrievals. After the first egg retrieval, we had five embroys.
The clinic [Fertility Institute of New Orleans] is conveniently located and very experienced. You need to make sure you are responsible for your own schedule though. They will give you a schedule, but you need to stay on top of it and your meds. Mary and Ashley are very helpful.... Egg Retrieval cycles were about $16,000 all in (including medicine). FRET cycles are about $4,000 all in.... Dr. Sartor is good at what she does. Her curt bedside manner might not be for all, but she knows what she is doing
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Dr. Sartor is good at what she does. Her curt bedside manner might not be for all, but she knows what she is doing and will give you a clear concise course of action to get you pregnant. We saw her for a long time through both IUIs and IVF.
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Be prepared for a no nonsense approach to your treatment. She is very direct and won't mince words.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Dr. Sartor is direct, but clear when she goes through your care.
Describe the protocols Belinda "Sissy" Sartor used in your cycles at Fertility Institute of New Orleans (First Fertility Network clinic) and their degree of success.
We started with IUIs because we were both young and had no known fertility issues (we are a lesbian couple). After several attempts without success we decided to move onto IVF cycles. We did two egg retrievals. After the first egg retrieval, we had five embroys. We did two transfers resulting in two miscarriages. With only one embryo left, we opted to do another egg retrieval. This time we got a lot of eggs and about 19 embryos. We used two and elected to freeze the best ten and nine made it. We got pregnant for twins in that fresh cycle after the egg retrieval.
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
The clinic is conveniently located and very experienced. You need to make sure you are responsible for your own schedule though. They will give you a schedule, but you need to stay on top of it and your meds. Mary and Ashley are very helpful.
Describe the costs associated with your care under Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic).
Egg Retrieval cycles were about $16,000 all in (including medicine). FRET cycles are about $4,000 all in.
What specific things went wrong at Fertility Institute of New Orleans (First Fertility Network clinic)?
  • Failed to call with results
10
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
Metairie
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
10
NPS
10
Age 38 - 39
1 IUI
1 IVF
Anovulation
Male Factor
European
Income $50K - $99K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sartor was very thorough and explained the process every step of the way. She was kind and was reassuring when we had negative tests. She was almost always positive but not unrealistic in what our expectations should be. I am a mom now because of her, what else is there to say...The doctor and nurses know my case without having to refer to the file. I was always able to ask questions and get answers almost instantly...They are supportive and caring and have some of the latest advancements and technology right there.
They [Fertility Institute of New Orleans] are supportive and caring and have some of the latest advancements and technology right there...Ms. Mary was the best ever!! The nurses are just as invested in your outcome as you are. They are there to celebrate with you and they are there to be a shoulder to cry on if you need one...The IUI itself was about 3,000 not including meds and the IVF was 12,000 for two rounds, not including meds.
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Dr. Sartor was very thorough and explained the process every step of the way. She was kind and was reassuring when we had negative tests. She was almost always positive but not unrealistic in what our expectations should be. I am a mom now because of her, what else is there to say.
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Ask questions! Do not hesitate to say if you need somethings explained more thoroughly.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
The doctor and nurses know my case without having to refer to the file. I was always able to ask questions and get answers almost instantly.
Describe the protocols Belinda "Sissy" Sartor used in your cycles at Fertility Institute of New Orleans (First Fertility Network clinic) and their degree of success.
I don't remember the protocol I was on.
Describe your experience with your nurse at Fertility Institute of New Orleans (First Fertility Network clinic). (Assigned nurse: Mary McGregor)
Ms. Mary was the best ever!! The nurses are just as invested in your outcome as you are. They are there to celebrate with you and they are there to be a shoulder to cry on if you need one. DO NOT talk to Ashley though, she is the worst nurse there. I just always asked to speak with Mary and she was always prompt in calling me back.
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
They are supportive and caring and have some of the latest advancements and technology right there.
Describe your experience with your monitoring appointments at Fertility Institute of New Orleans (First Fertility Network clinic).
I would go for blood testing and ultrasounds on my lunch hour and I was always in and out of the clinic. Saturday is the only day that it is crazy busy and you have to wait.
Describe the costs associated with your care under Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic).
The IUI itself was about 3,000 not including meds and the IVF was 12,000 for two rounds, not including meds.
Describe Belinda "Sissy" Sartor's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of New Orleans (First Fertility Network clinic).
Because of my age and fertility issues we always did multiple embryo transfer. With that said, Dr. Sartor was always careful to explain the pros and cons and left the ultimate decision up to my husband and I.
10
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
New Orleans (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2015, Unsuccessful
NPS
7
NPS
7
Age 29 - 31
1 IVF
Endometriosis
PCOS
Recurrent Pregnancy Loss
European
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
5 Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
I felt like a human, when i got hyper-stimulated, Dr Sartor gave me her cell number because i was so sick. she went above for me and didn't have to...I loved Dr. Sartor. She is a very smart and brilliant. Unfortunately sometimes I thought her work load was too much. At this clinic [Fertility Institute of New Orleans] you deal with the nurses alot more. But when I did have time with her it was amazing. She always had something new she was willing to do to try again. Also this clinic ran lots of blood test every visit, which i thought was good. The problem is I don't have the fiances to keep trying new things. but like with all of invitro it is a gamble.
IVF 16,000... PGD 5,000 FROZEN TRANSFER 3500...Hyper-stimulation, PGD test after embryos had been frozen, trouble transferring paperwork...I find the nursing staff [at FINO] to be too busy for the amount of patients they have. They did always return calls that day when i was a cycle patient. But I felt more like a number to them then I did Dr. Sartor
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
I loved Dr. Sartor. She is a very smart and brilliant. Unfortunately sometimes I thought her work load was too much. At this clinic you deal with the nurses alot more. But when I did have time with her it was amazing. She always had something new she was willing to do to try again. Also this clinic ran lots of blood test every visit, which i thought was good. The problem is I don't have the fiances to keep trying new things. but like with all of invitro it is a gamble.
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Have all your questions together for when you meet with her.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
I felt like a human, when i got hyper-stimulated, Dr Sartor gave me her cell number because i was so sick. she went above for me and didn't have to.
Describe the protocols Belinda "Sissy" Sartor used in your cycles at Fertility Institute of New Orleans (First Fertility Network clinic) and their degree of success.
hum wow.... Well we used patches, pill, and 2 injectables. I went in every 2/4 days to be monitored. I have very good results with producing 18 eggs. But I was hyper-stimulated. I have to go in before a fresh transfer to drain some fluid .
Describe your experience with the nursing staff at Fertility Institute of New Orleans (First Fertility Network clinic).
I find the nursing staff to be too busy for the amount of patients they have. They did always return calls that day when i was a cycle patient. But I felt more like a number to them then I did Dr. Sartor
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
Stengths- busy, everything flows easy from blood, to ultrasound to lab etc. weaknesses- too busy, didn't help find the cheapest med med options.
Describe the costs associated with your care under Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic).
IVF 16,000... PGD 5,000 FROZEN TRANSFER 3500
Describe Belinda "Sissy" Sartor's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of New Orleans (First Fertility Network clinic).
She is willing to do what you really want.
What specific things went wrong at Fertility Institute of New Orleans (First Fertility Network clinic)?
  • Failed to send your chart to another clinic
  • Provided conflicting information
Describe the specific things that went wrong at Fertility Institute of New Orleans (First Fertility Network clinic).
Hyper-stimulation, PGD test after embryos had been frozen, trouble transferring paperwork.
7
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
7
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
Metairie
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2019, Unknown Success
NPS
8
NPS
9
Age 25
Male Factor
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
3 Fertility Medications With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
I have no qualms with her [Dr. Sartor]! I’ve found that I have to ask for numbers and data from my cycles. I’m a data lover though and want to know everything (not just that things are looking good and processing right). She’s makes it easy to have those conversations though! She’s very warm when you’re having conversations!... If you like to know more information, definitely ask!
The clinic [Fertility Institute of New Orleans] always appears clean but warm. Not sterile like some clinics. Everyone is friendly and I never have an issue setting an appointment at any time. Visits are quick when they need to be but take their time when needed as well. Never feeling rushed but also not having to wait a long time!... The entire staff has always greeted me by first name. They ask about how I’m doing (not just in the fertility realm) and about weekend plans.
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
I have no qualms with her! I’ve found that I have to ask for numbers and data from my cycles. I’m a data lover though and want to know everything (not just that things are looking good and processing right). She’s makes it easy to have those conversations though! She’s very warm when you’re having conversations!
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
If you like to know more information, definitely ask!
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
The entire staff has always greeted me by first name. They ask about how I’m doing (not just in the fertility realm) and about weekend plans. I went to Italy for three weeks and they wanted to know all about it. They really have genuine interest in my life and how I’m handling things.
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
The clinic always appears clean but warm. Not sterile like some clinics. Everyone is friendly and I never have an issue setting an appointment at any time. Visits are quick when they need to be but take their time when needed as well. Never feeling rushed but also not having to wait a long time!
8
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
9
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
Metairie
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015 - 2016, Unknown Success
NPS
10
NPS
10
Age 40 - 41
1 IUI
1 IVF
Donor Eggs
Diminished Ovarian Reserve
European
Income $100K - $199K
Architect
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Was in contact with her [Dr Sissy Sartor at Fertility Institute of New Orleands] or or nurse constantly. She called me personally at times. When we found out that no eggs were produced to received, she sat us down and talked to us in a caring voice and what our options are....I loved how she described the process what it looks like for us and the next steps in going forward.
Was in contact with her [Dr Sissy Sartor at Fertility Institute of New Orleands] or or nurse constantly. She called me personally at times. When we found out that no eggs were produced to received, she sat us down and talked to us in a caring voice and what our options are....I loved how she described the process what it looks like for us and the next steps in going forward.
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
I loved how she described the process what it looks like for us and the next steps in going forward.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
Was in contact with her or or nurse constantly. She called me personally at times. When we found out that no eggs were produced to received, she sat us down and talked to us in a caring voice and what our options are.
Describe the costs associated with your care under Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic).
flat fee
10
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
New Orleans (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
9
NPS
9
Age 37
1 IVF
Ashkenazi Jewish
Income $100K - $199K
Business Executive
2nd of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Belinda Sissy Sartor] put me on vitamin d immediately and low dose aspirin prior to the egg retrieval. After the egg retrieval, we did an ERA test (since I had 2 miscarriages and 1 chemical pregnancy previously). The test added 1 more day of PIO before transfer. Before transfer, she had me take estrace pills vaginally 3 times a day, and I used 4 estradiol patches twice a week. I took 2 ml of PIO from the week before the transfer until I began weaning at 9 weeks pregnant...She was very candid with us on our chances of success after having 1 live birth, 2 miscarriages and 1 chemical pregnancy over the past 3 years. She gave it 40% and did not sugar coat. After we became pregnant, she became friendlier.
FINO is an efficient, innovative and well oiled machine...There wasn't as much warmth and hand holding at FINO...She [Dr. Belinda Sissy Sartor] put me on vitamin d immediately and low dose aspirin prior to the egg retrieval. After the egg retrieval, we did an ERA test (since I had 2 miscarriages and 1 chemical pregnancy previously). The test added 1 more day of PIO before transfer. Before transfer, she had me take estrace pills vaginally 3 times a day, and I used 4 estradiol patches twice a week. I took 2 ml of PIO from the week before the transfer until I began weaning at 9 weeks pregnant...She was very candid with us on our chances of success after having 1 live birth, 2 miscarriages and 1 chemical pregnancy over the past 3 years. She gave it 40% and did not sugar coat. After we became pregnant, she became friendlier.
How was your experience with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
She was very candid with us on our chances of success after having 1 live birth, 2 miscarriages and 1 chemical pregnancy over the past 3 years. She gave it 40% and did not sugar coat. After we became pregnant, she became friendlier.
What's one piece of advice would you give a prospective patient of Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
She tells you like it is.
During treatment, were you treated like a number or a human with Belinda "Sissy" Sartor at Fertility Institute of New Orleans (First Fertility Network clinic)?
There wasn't as much warmth and hand holding at FINO as there was at Audubon, but it was efficiently run.
Describe the protocols Belinda "Sissy" Sartor used in your cycles at Fertility Institute of New Orleans (First Fertility Network clinic) and their degree of success.
She put me on vitamin d immediately and low dose aspirin prior to the egg retrieval. After the egg retrieval, we did an ERA test (since I had 2 miscarriages and 1 chemical pregnancy previously). The test added 1 more day of PIO before transfer. Before transfer, she had me take estrace pills vaginally 3 times a day, and I used 4 estradiol patches twice a week. I took 2 ml of PIO from the week before the transfer until I began weaning at 9 weeks pregnant.
Describe your experience with Fertility Institute of New Orleans (First Fertility Network clinic).
FINO is an efficient, innovative and well oiled machine. It is not a warm and caring environment like Audubon is, but I am very happy with the results. I would highly recommend both clinics. Definitely get a 2nd opinion if you have tried and failed and want another set of eyes looking at your case.
9
Doctor
Belinda "Sissy" Sartor
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Fertility Institute of New Orleans (First Fertility Network clinic)
New Orleans (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5

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