Rated 8.1
Strongly recommend: 81%Neutral: 1%Don't recommend: 19%8.1
81% strongly recommend
9 reviews
Humanity
9
9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.7
9.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9.8
9.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Emory University
Residency
Yale New Haven Hospital
Fellowship
Yale School of Medicine

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Stephen Collins works at

Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)
Rated 8.6
Strongly recommend: 84%Neutral: 1%Don't recommend: 15%8.6

Explore Clinic
Dallas
7777 Forest Lane
Dallas, TX 75230

9 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
10
Age 32
1 IVF
Endometriosis
Latinx
Income $50K - $99K
Accountant
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Collins] had read my files before I came in, asked questions to better understand my situation, and had a game plan in mind and explained what he would do differently...I saw him at every visit and he personally monitored me...If I asked to know more about something he explained and even did extra analysis on my ultrasounds to assure me when I had a concern. He checked in through email with me and gave us reports as soon as he had them
I’ve never had to wait more than like 15 min to get pulled back [at Center for Reproductive Endocrinology], when they do I see the doctor within minutes! The clinic has its private operating recovery room and embryology lab so it’s really nice and you get all the care you need and they are all focused on just their patients. Downside it’s in a hospital and lots of walking which sucks when you are feeling bad from all the meds but nothing that is major. Overall highly recommend!
How was your experience with Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)?
From the moment I went to my consult after visiting another doctor, I knew I was going to be happy with Dr. Collins. He had read my files before I came in, asked questions to better understand my situation, and had a game plan in mind and explained what he would do differently. I really appreciated that I saw him at every visit and he personally monitored me. He always looked happy to see me and was encouraging but with the truth. There was a few times I went in feeling terrible during the Stims process and he listened to all my symptoms and then gave me a game plan. If I asked to know more about something he explained and even did extra analysis on my ultrasounds to assure me when I had a concern. He checked in through email with me and gave us reports as soon as he had them. Even when he had to give not so good news about my egg retrieval he did it with compasión and transparency. I couldn’t be happier so far.
What's one piece of advice would you give a prospective patient of Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)?
Ask all the questions and concerns you have, he is great at addressing them.
During treatment, were you treated like a number or a human with Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)?
Dr. Collins is so good at making you feel heard. He listens and answers every single concern. He makes you feel important and like he truly does care to have the best outcome for you.
Describe the protocols Stephen Collins used in your cycles at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas) and their degree of success.
Based on my previous failed IVF, he started my medications higher 2 vials of menopour, follitism 225 and Ganirelix. I produced more mature eggs than previously. Not as many fertilized but we had more left at the end than previous cycle. He also is doing Lupron for 2 months to suppress Endometriosis before trying a transfer which is a new protocol to me. He is very updated with research and statistics and makes better decisions based on those than other doctors.
Describe your experience with your nurse at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas). (Assigned nurse: Heather Jackson)
All the nurses were so nice and compassionate as the doctor. I really don’t have anything negative to say about anyone here so far. My main nurse is very responsive and explains everything I ask and offers to help any ways possible. Other nurses are just as great and my retrieval nurse was an angel. I told her about my issues with anesthesia and she listened and made sure I was okay every step of the way.
Describe your experience with Center for Reproductive Endocrinology (formerly Sher Fertility of Texas).
I’ve never had to wait more than like 15 min to get pulled back, when they do I see the doctor within minutes! The clinic has its private operating recovery room and embryology lab so it’s really nice and you get all the care you need and they are all focused on just their patients. Downside it’s in a hospital and lots of walking which sucks when you are feeling bad from all the meds but nothing that is major. Overall highly recommend!
Describe the costs associated with your care under Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas).
Stage 1 which was egg retrieval part was 13K plus 500 for anesthesia. I paid 2K extra for pgt testing. Stage 2 which is transfer will be about 5k
Describe Stephen Collins's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas).
My doctor is strong on one embryo transfer at a time for my age (32). His main concern in ending up with triples if we did multiple embryo transfer as he has seen this happened in the past.
10
Doctor
Stephen Collins
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unsuccessful
NPS
0
NPS
0
Age 33
6 Fertility Medications
Anovulation
Endometriosis
PCOS
European
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
While communication and check ins were good [with Dr. Collins], I came in knowing some of my fertility issues already and it's like I was given a standard cookie cutter protocol. I now know that the path we were started on was not appropriate for my issues. He also didn't make my partner have testing but we later found out we also have male factor. I just felt like we were given the same treatment as everyone else. Not what we needed...We did 6 rounds of letrozole over about 8 months. They weren't successful and we now know it's due to my issues and male factor and that IVF is our only option. He did say IVF would be next steps but I didn't feel confident with him after wasting so much time.
They [nurses at Center for Reproductive Endocrinology] had answers for most everything and made a new and awkward process comfortable...While communication and check ins were good, I came in knowing some of my fertility issues already and it's like I was given a standard cookie cutter protocol. I now know that the path we were started on was not appropriate for my issues. He also didn't make my partner have testing but we later found out we also have male factor. I just felt like we were given the same treatment as everyone else. Not what we needed...At the time the only thing I had to pay out of pocket for was ultrasounds and medication. The ultrasounds were $250 x visit which would end up being at least $500 x month. The medication was just letrozole so it may have been $5 a month...
How was your experience with Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)?
While communication and check ins were good, I came in knowing some of my fertility issues already and it's like I was given a standard cookie cutter protocol. I now know that the path we were started on was not appropriate for my issues. He also didn't make my partner have testing but we later found out we also have male factor. I just felt like we were given the same treatment as everyone else. Not what we needed.
What's one piece of advice would you give a prospective patient of Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)?
Require a full workup on both partners before any treatment will be done.
During treatment, were you treated like a number or a human with Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)?
While communication and check ins were good, I came in knowing some of my fertility issues already and it's like I was given a standard cookie cutter protocol. I now know that the path we were started on was not appropriate for my issues. He also didn't make my partner have testing but we later found out we also have male factor. I just felt like we were given the same treatment as everyone else. Not what we needed.
Describe the protocols Stephen Collins used in your cycles at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas) and their degree of success.
We did 6 rounds of letrozole over about 8 months. They weren't successful and we now know it's due to my issues and male factor and that IVF is our only option. He did say IVF would be next steps but I didn't feel confident with him after wasting so much time.
Describe your experience with the nursing staff at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas).
They had answers for most everything and made a new and awkward process comfortable.
Describe your experience with Center for Reproductive Endocrinology (formerly Sher Fertility of Texas).
They are great at communicating and keeping in touch but the way protocol was decided without evaluating both of us and the time that wasted when we had already been trying for years was disheartening and something that needs work.
Describe the costs associated with your care under Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas).
At the time the only thing I had to pay out of pocket for was ultrasounds and medication. The ultrasounds were $250 x visit which would end up being at least $500 x month. The medication was just letrozole so it may have been $5 a month.
Describe Stephen Collins's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas).
NA
0
Doctor
Stephen Collins
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
2 of 5
0
Clinic
Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)
Dallas
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
NPS
10
NPS
8
Age 33
European
Income $50K - $99K
Nurse or HC Services
3rd of 3 Docs
2 IVF With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr Collins takes the time needed with his patients. He has a gentle bedside manner. He always explains everything in easy to understand language. He’s professional, but can make you laugh. He is willing to tailor the treatment to the specific person. He’s willing to try things that are new if they will benefit the outcome...Make that consult! He’s awesome!
I do feel like you have to be on top of all of your medications, appointments and supplements. You have to advocate cod yourself. The communication through MyChart is the fastest way to get in touch with a member of your team [at Yale University]...[nurses] Patrick, Jitha, Maureen, Kree and Danielle have all been amazing. Kree and Danielle have remembered me through the years and know my struggles.
How was your experience with Stephen Collins at Yale University?
Dr Collins takes the time needed with his patients. He has a gentle bedside manner. He always explains everything in easy to understand language. He’s professional, but can make you laugh. He is willing to tailor the treatment to the specific person. He’s willing to try things that are new if they will benefit the outcome.
What's one piece of advice would you give a prospective patient of Stephen Collins at Yale University?
Make that consult! He’s awesome!
During treatment, were you treated like a number or a human with Stephen Collins at Yale University?
Dr Collins was a resident during our first 3 cycles. When our original doctor left the practice we were stuck in limbo and saw a different provider for our FET. When that failed, I decided to switch to Dr Collins after learning that he was now taking on patients of his own. He was familiar with our case and walked into our appointment with notes about us. He put a treatment plan into place and we are now just waiting for covid restrictions to be lifted to proceed with our 4th cycle.
Describe the protocols Stephen Collins used in your cycles at Yale University and their degree of success.
In my past 2 fresh cycles, we found that I have poor embryo quality. Dr Collins had found a study that suggests taking DHEA can improve embryo outcomes. We tested my levels and they were deficient, so I have been on a DHEA supplement for 4 months now. Once Covid restrictions are lifted we will proceed with stims and retrieval.
Describe your experience with your nurse at Yale University. (Assigned nurse: Patrick)
Patrick, Jitha, Maureen, Kree and Danielle have all been amazing. Kree and Danielle have remembered me through the years and know my struggles.
Describe your experience with Yale University.
I do feel like you have to be on top of all of your medications, appointments and supplements. You have to advocate cod yourself. The communication through MyChart is the fastest way to get in touch with a member of your team.
Describe the costs associated with your care under Stephen Collins at Yale University.
Thankfully my insurance has covered a lot of my cycles. Out of pocket costs included the copays, copays for prescriptions, and deductible. Other out of pocket costs are ICSI, embryo cryopreservation and embryo storage.
Describe Stephen Collins's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Yale University.
This will depend on embryo quality. In total, we have transferred 5 embryos through the past 3 cycles and still do not have a baby.
What specific things went wrong at Yale University?
  • Failed to call in prescriptions to pharmacy
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Yale University.
I’ve had to be on top of my medications especially working with Freedom Pharmacy.
10
Doctor
Stephen Collins
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Yale University
New Haven (closed)
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2019, Successful
NPS
9
NPS
10
Age 30
3 IVF
3 Egg Freezing
Anovulation
Male Factor
PCOS
Unexplained
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Collins was always available for me to meet with him with questions. He would sit and give me time to explain my thoughts and feelings. ... He will treat you like the patient who deserves the best and most up to date information. ... My final retrieval I had OHSS, but I wouldn’t have changed this at all because of the success of the retrieval. ...He’s constantly referencing the most recent research and providing me with articles to review for my own knowledge!
The doctors and people [at Yale University] are amazing, but the main office where you go for procedures has you wait in a line to get seen. It’s a little odd there’s not a better system in place but hopefully this can be improved. ... I always got there first thing and never waited. I’d be first or second to get there and it was relatively quick! Loved that I’d get to chat with the doctors with what they were seeing and how things were progressing
How was your experience with Stephen Collins at Yale University?
Dr Collins was always available for me to meet with him with questions. He would sit and give me time to explain my thoughts and feelings. He described all the processes very well. I wouldn’t change my doctor no matter how many rounds we’d have to do to get to a miracle baby.
What's one piece of advice would you give a prospective patient of Stephen Collins at Yale University?
This is a doctor you can trust. He will treat you like the patient who deserves the best and most up to date information. He’s constantly referencing the most recent research and providing me with articles to review for my own knowledge!
During treatment, were you treated like a number or a human with Stephen Collins at Yale University?
Every time I walked into their office they knew my DOB, asked how I was doing, and took the time to listen.
Describe the protocols Stephen Collins used in your cycles at Yale University and their degree of success.
Ivf retrieval 1- we went light on gonal and had to cancel this round. Ivf retrieval 2- increased gonal and menopur. Ended up with 12 eggs retrieved, 5 mature and fertilized, 1 barely made it to blast. We transferred that one of poor quality and it didn’t work. Ivf retrieval 3- we did a priming with Estrace 2 weeks before my period. We increased gonal and menopur again. We retrieved 24 eggs, 16 mature and fertilized, 5 made it to blast. My final retrieval I had OHSS, but I wouldn’t have changed this at all because of the success of the retrieval. My doctors always kept me updating them with my health and I never felt nervous. I had my first frozen egg transfer (letrozole, gonal, pio shots and endometrin inserts) and am currently going through a chemical pregnancy and waiting for my hcg levels to lower.
Describe your experience with your nurse at Yale University. (Assigned nurse: Maureen, Vanessa, Patrick)
Couldn’t say enough good things. Always there for me, smiled, sent me great messages to make me feel supported. Love them!
Describe your experience with Yale University.
The doctors and people are amazing, but the main office where you go for procedures has you wait in a line to get seen. It’s a little odd there’s not a better system in place but hopefully this can be improved.
Describe your experience with your monitoring appointments at Yale University.
I always got there first thing and never waited. I’d be first or second to get there and it was relatively quick! Loved that I’d get to chat with the doctors with what they were seeing and how things were progressing
Describe the costs associated with your care under Stephen Collins at Yale University.
A lot was covered by insurance, however we paid for all medications and will pay for our next transfer.
Describe Stephen Collins's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Yale University.
It makes sense and it’s hard to agree with but I do. For someone in my situation, a one embryo transfer is preferred.
9
Doctor
Stephen Collins
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Yale University
Westport
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 39 - 40
1 IVF
Tubal Blockage
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Collins has been the most caring physician I've ever encountered. He speaks to you and cares for you as though you are the only patient he has. You and your concerns are important to him, and it shows with every visit and phone call...It's challenging to find a doctor who you can connect with, understand your fears, and be relatable. Dr. Collins is that and more. He gives hope while navigating whatever medical needs you have and is with you every step of the way...
The clinic [Center for Reproductive Endocrinology] was lovely - it felt more like a med spa with its ambiance...The procedure was explained in great detail as well as answering any questions you'd have. The staff was patient, the office wasn't crowded, and you felt like you were actually being accommodated as a person and not just a number...This was a very new experience being assigned a nurse. This allowed a direct line of communication regarding any concerns, procedures, and simply if I needed the same question answered over and over...
How was your experience with Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)?
Dr. Collins is an absolute gem. It's challenging to find a doctor who you can connect with, understand your fears, and be relatable. Dr. Collins is that and more. He gives hope while navigating whatever medical needs you have and is with you every step of the way hence why we followed him from Yale to Texas!
What's one piece of advice would you give a prospective patient of Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)?
Breathe; you're in good hands. I know this has been a long journey, but I promise you, you're going to be well taken care of and you are a priority.
During treatment, were you treated like a number or a human with Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)?
Dr. Collins has been the most caring physician I've ever encountered. He speaks to you and cares for you as though you are the only patient he has. You and your concerns are important to him, and it shows with every visit and phone call.
Describe the protocols Stephen Collins used in your cycles at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas) and their degree of success.
I don't remember these details.
Describe your experience with your nurse at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas). (Assigned nurse: Kacie)
Kacie!! This was a very new experience being assigned a nurse. This allowed a direct line of communication regarding any concerns, procedures, and simply if I needed the same question answered over and over.
Describe your experience with Center for Reproductive Endocrinology (formerly Sher Fertility of Texas).
The clinic was lovely - it felt more like a med spa with its ambiance. It was welcoming and very calming. The colors were light and the sounds were relaxing. It seemed everyone was happy to be there which was nice to see. The procedure was explained in great detail as well as answering any questions you'd have. The staff was patient, the office wasn't crowded, and you felt like you were actually being accommodated as a person and not just a number.
10
Doctor
Stephen Collins
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2024, Successful
NPS
10
NPS
10
Age 36 - 38
2 IVF
Endometriosis
East Asian
Income $200K - $499K
Engineer
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Stephen Collins] is super knowledgable and gives all advice based on scientific research facts and data...explains everything to a perfect amount...always super nice and caring....replies to emails even at nights or during the weekends...cares about his patients in all aspects
[Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)] is clean and all the staff are easy to communicate with...2 ivf frozen cycles...don't have enough information to make more comments
How was your experience with Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)?
Dr Collins is the best doctor I have ever met! He is super knowledgable and gives all advice based on scientific research facts and data. He keeps up with all kinds of cutting edge treatments, research and makes the best decision for each case. He explains everything to a perfect amount, I tend to worry a lot when it comes to medical treatments, Dr. Collins always calms me down with his precise explanation and sharp observation. On top of being the most knowledgeable and skilled doctor, Dr. Collins is always super nice and caring. He replies to emails even at nights or during the weekends. On top of all these he cares about his patients in all aspects. I wish I met Dr. Collins earlier in my life. I'm really grateful that we have him in the DFW area, in my opinion, he is absolutely the best and I would recommend anyone who's seeking to infertility help, especially if you have a tricky situation like me, please come to Dr. Collins!
What's one piece of advice would you give a prospective patient of Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)?
If you have any questions to Dr. Collins, just ask. He'll always give you perfect amount of explanation.
During treatment, were you treated like a number or a human with Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)?
Dr. Collins is always super nice and caring. He replies to emails even at nights or during the weekends. On top of all these he cares about his patients in all aspects.
Describe the protocols Stephen Collins used in your cycles at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas) and their degree of success.
2 ivf frozen cycles
Describe your experience with Center for Reproductive Endocrinology (formerly Sher Fertility of Texas).
The clinic is clean and all the staff are easy to communicate with. I don't have much to say about the clinic itself, I don't have enough information to make more comments. The overall success rate of the clinic is similar to the average national rate. Per my understanding, the embryologists contribute a huge part in that. Personally I think Dr. Collins is doing a great job in treating my tricky case, which my previous doctor even mentioned about having surrogacy.
Describe the costs associated with your care under Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas).
Mostly covered by my insurance after my yearly maximum $3200
10
Doctor
Stephen Collins
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Consult
NPS
10
NPS
10
Age 33
European
Income $50K - $99K
Teacher
3rd of 3 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Collins is a very good doctor. He is very knowledgeable about his field. He already had a plan in place when I showed up for my first consultation. He made me feel like he was really working to help us...He listens to my concerns and answers my questions. He keeps me updated on what is going on...I am currently on birth control to keep me from ovulating. After that I will be on injections to keep me from ovulating and preparing my eggs for a retrieval
I don't know of any weaknesses of [Center for Reproductive Endocrinology]. I have only had positive experiences...The front desk that takes payments, Elizabeth is great. She always gives me the information needed. Also, my nurse Lisa has been there when I had any questions about any treatments...My over all total with the clinic it self has been about $16,000. That's before we do our transfer and without our egg testing and without medications
How was your experience with Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)?
Dr. Collins is a very good doctor. He is very knowledgeable about his field. He already had a plan in place when I showed up for my first consultation. He made me feel like he was really working to help us.
What's one piece of advice would you give a prospective patient of Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)?
If you are looking for a good doctor. One who knows what to look for. One who will do what he can to find out your infertility cause. Also, a doctor that has answers very every out come. This is definitely a doctor you would want to go to.
During treatment, were you treated like a number or a human with Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)?
He listens to my concerns and answers my questions. He keeps me updated on what is going on. Also I am assigned my own nurse who I can reach when needed.
Describe the protocols Stephen Collins used in your cycles at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas) and their degree of success.
I have not finished my ivf cycles yet with Dr. Collins. However, I am currently on birth control to keep me from ovulating. After that I will be on injections to keep me from ovulating and preparing my eggs for a retrieval.
Describe your experience with your nurse at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas). (Assigned nurse: Lisa)
Anytime I have any question or concern. I can send a email to Lisa. She responds promptly and makes sure she has eased my concern or answered my question correctly.
Describe your experience with Center for Reproductive Endocrinology (formerly Sher Fertility of Texas).
I don't know of any weaknesses of this clinic. I have only had positive experiences. Dr. Collins is a great doctor and knows what he is doing. The front desk that takes payments, Elizabeth is great. She always gives me the information needed. Also, my nurse Lisa has been there when I had any questions about any treatments.
Describe the costs associated with your care under Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas).
My over all total with the clinic it self has been about $16,000. That's before we do our transfer and without our egg testing and without medications.
Describe Stephen Collins's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas).
I personally only am getting one single embryo transfer so I don't have any information about that.
10
Doctor
Stephen Collins
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Consult
NPS
8
NPS
8
Age 40
European
Latinx
Income $0 - $49K
1st of 2 Docs
3 Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
We’re still in the beginning stages but weight loss was discussed [with Dr. Stephen Collins], and doing different procedures to ensure my tubes are clear, and my uterus has no polyps or abnormalities. Blood work has been done and femara has been discussed as a treatment option over clomid...I felt like a human, he had a nice personal folder with all my information and upcoming procedures, but I can tell he has done this many times before. The questions felt rehearsed and there wasn’t much enthusiasm in the consultation. I am happy he was willing to take action right away and start baseline blood work..he also had a treatment plan in place, and lined up an appointment for a sonohystergram
the sperm analysis will be about $360 [at Yale University-New Haven]...I am new to this clinic but they have a nice atmosphere, free coffee, with a knowledgeable staff, who are kind and caring. I am not sure of any weaknesses yet, but their strengths would definitely be experience and knowledge...I had questions and she [nurse] was able to call me back right away and sort it out...We’re still in the beginning stages but weight loss was discussed [with Dr. Stephen Collins], and doing different procedures to ensure my tubes are clear,
How was your experience with Stephen Collins at Yale University?
I just started treatment with Dr. Collins and so far it’s going well. I am waiting on blood work and I go for a sonohystergram tomorrow (9/27) He is my second fertility doctor, as the first one quit his practice half way through treatment. My obgyn tried to take over, but her experience in fertility is limited and I was referred to a reproductive endocrinologist for further treatment. I am excited and hopeful that I will receive the right care with Dr. Collins
What's one piece of advice would you give a prospective patient of Stephen Collins at Yale University?
Have your past medical history and test results on hand as it helps for reference at the consultation. Also if you can, don’t go alone..Dr.Collins and his team were great but it would’ve been nice to have some emotional support from my significant other or a friend.
During treatment, were you treated like a number or a human with Stephen Collins at Yale University?
I felt like a human, he had a nice personal folder with all my information and upcoming procedures, but I can tell he has done this many times before. The questions felt rehearsed and there wasn’t much enthusiasm in the consultation. I am happy he was willing to take action right away and start baseline blood work..he also had a treatment plan in place, and lined up an appointment for a sonohystergram
Describe the protocols Stephen Collins used in your cycles at Yale University and their degree of success.
We’re still in the beginning stages but weight loss was discussed, and doing different procedures to ensure my tubes are clear, and my uterus has no polyps or abnormalities. Blood work has been done and femara has been discussed as a treatment option over clomid.
Describe your experience with the nursing staff at Yale University.
I had questions and she was able to call me back right away and sort it out
Describe your experience with Yale University.
I am new to this clinic but they have a nice atmosphere, free coffee, with a knowledgeable staff, who are kind and caring. I am not sure of any weaknesses yet, but their strengths would definitely be experience and knowledge.
Describe the costs associated with your care under Stephen Collins at Yale University.
So far everything has been covered by insurance, but once we move past the diagnosis stage, nothing is covered. Any fertility drugs and further treatment will come out of pocket..the sperm analysis will be about $360.
Describe Stephen Collins's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Yale University.
We have not done any of these procedures so I can not comment
8
Doctor
Stephen Collins
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
Yale University
New Haven (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 32
1 IUI
1 IVF
Male Factor
European
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Collins is one of the most kind, knowledgeable, and skilled doctors I’ve come across. His bedside manner is incredible, and he does a great job helping his patients understand treatment options and make healthcare decisions. We got pregnant on our first IVF try with Dr Collins and felt very well cared for throughout the process. Would 10/10 recommend.
Incredible clinic [Center for Reproductive Endocrinology] with great results and considerate patient care. Doctors and nurses have great bedside manner and explain treatment options, risks, and benefits in great detail. There is ample opportunity to ask questions both in and outside the office...We got pregnant on our first IVF try with Dr Collins and felt very well cared for throughout the process. Would 10/10 recommend.
How was your experience with Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)?
Dr Collins is one of the most kind, knowledgeable, and skilled doctors I’ve come across. His bedside manner is incredible, and he does a great job helping his patients understand treatment options and make healthcare decisions. We got pregnant on our first IVF try with Dr Collins and felt very well cared for throughout the process. Would 10/10 recommend.
During treatment, were you treated like a number or a human with Stephen Collins at Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)?
Dr Collins is one of the most kind, knowledgeable, and skilled doctors I’ve come across. His bedside manner is incredible, and he does a great job helping his patients understand treatment options and make healthcare decisions. We got pregnant on our first IVF try with Dr Collins and felt very well cared for throughout the process. Would 10/10 recommend.
Describe your experience with Center for Reproductive Endocrinology (formerly Sher Fertility of Texas).
Incredible clinic with great results and considerate patient care. Doctors and nurses have great bedside manner and explain treatment options, risks, and benefits in great detail. There is ample opportunity to ask questions both in and outside the office.
10
Doctor
Stephen Collins
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Reproductive Endocrinology (formerly Sher Fertility of Texas)
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5