Rated 10
Strongly recommend: 100%10
100% strongly recommend
2 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6
6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
9
Excellent
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Emory Univ School of Medicine
Residency
Emory Univ School of Medicine
Fellowship
National Institutes of Health Combined Federal Fellowship

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Steven Gay works in 2 offices at

Shady Grove Fertility Atlanta
Rated 8.7
Strongly recommend: 72%Neutral: 14%Don't recommend: 13%8.7

Explore Clinic
Alpharetta
3905 Brookside Pkwy
Alpharetta, GA 30022
Sandy Springs
1100 Lake Hearn Drive Suite 400
Atlanta, GA 30342

2 patient reviews

2022 - 2023, Successful
NPS
10
NPS
10
Age 29 - 30
1 IUI
PCOS
Ashkenazi Jewish
Latinx
Income $100K - $199K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Our experience was absolutely amazing fast, smooth, very personalized to us, and all our needs. Doctor Gay is amazing very kind and he would explained everything and answer all the questions and call to check on me and explained me everything by himself...We went knowing I had PCOS. We did a lot of blood test including genetic testing. My husband had his sperm Check as well by giving a sample...Doctor Gay prescribed letrozle to help my eggs to get mature enough for the treatment...
everytime going in [into Shady Grove Fertility Atlanta] was very smooth always received with a smile never wait long most of the time I didn’t even wait...the sandy springs wait it’s a little too long and I didn’t know what to expect while waiting... Katie [nurse] was always amazing on the phone given us information a scheduling appointment answering questions, addressing stuff with the pharmacy about our insurance and just making this experience amazing easy and very smooth...
How was your experience with Steven Gay at Shady Grove Fertility Atlanta?
Our experience was absolutely amazing fast, smooth, very personalized to us, and all our needs. Doctor Gay is amazing very kind and he would explained everything and answer all the questions and call to check on me and explained me everything by himself.!
What's one piece of advice would you give a prospective patient of Steven Gay at Shady Grove Fertility Atlanta?
None he’s great 👍🏼
During treatment, were you treated like a number or a human with Steven Gay at Shady Grove Fertility Atlanta?
Our experience was absolutely amazing fast, smooth, very personalized to us, and all our needs. Doctor Gay is amazing very kind and he would explained everything and answer all the questions and call to check on me and explained me everything by himself. The staff is also just lovely. they always treated me with kindness and were very attentive and always received us with a smile from the front desk, blood testing and our ultrasound technician. I never met Katie in person but she’s wonderful super quick to answer any questions and she would call me to explain every detail in the process and we couldn’t be happier waiting for our first baby on their way !! We are so grateful with the process and how nice and successful it was ! We got pregnant with our first IUI attempt and couldn’t be more thrilled to share our story and review!
Describe the protocols Steven Gay used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
We went knowing I had PCOS. We did a lot of blood test including genetic testing. My husband had his sperm Check as well by giving a sample. Everything looked perfect. Then I got my period naturally which was great and a few days after I went to have an ultrasound to check the sizes of my eggs (maturity). It took 3 attempts to get them to the perfect size. Doctor Gay prescribed letrozle to help my eggs to get mature enough for the treatment once they were mature enough I got an injection in my belly 2 days before the procedure.the day of the procedure my husband delivered his sample very early in the morning around 7-8 am and then we went together and it took less than an hour. Two weeks after I went for a pregnancy blood test early in the morning at 8 and they called us around 1pm to give us the good news we were pregnant. We did an ultrasound the next visit we were 6 weeks and two weeks after we had our last appointment in the fertility clinic we had our last ultrasound with them when we saw our little baby moving and taking shape already.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Katie )
They all are AMAZING everytime going in was very smooth always received with a smile never wait long most of the time I didn’t even wait. The blood testing nurse always asked me how my day was going very kind gentle and fast. Katie was always amazing on the phone given us information a scheduling appointment answering questions, addressing stuff with the pharmacy about our insurance and just making this experience amazing easy and very smooth. Amy our ultrasound technician was always very kind super gentle always treated me just so nice she even had a fire on the tv going on to make the room more cozy she was just so amazing. Front desk always smiling
Describe your experience with Shady Grove Fertility Atlanta.
Everything is good probably the sandy springs wait it’s a little too long and I didn’t know what to expect while waiting. Besides that once it was my turn everything went perfect I felt very well treated
10
Doctor
Steven Gay
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Atlanta
Alpharetta
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022 - 2023, 26 Eggs Frozen
NPS
10
NPS
9
Age 29 - 30
1 Egg Freezing
South Asian
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Gay was a great physician who was not only skilled and knowledgeable, but also demonstrated a remarkable kindness and genuine passion for helping his patients like me feel comfortable in this uncomfortable process. He was committed to ensuring that I received the best possible care. It was clear that he takes great pride in his work and truly cares about his patients' well-being...He really made me feel like he understood my case and was passionate about helping me get the results I needed.
[Shady Grove Fertility Atlanta has a] New location, very clean and easy in and out. Their offices were impeccably clean and modern, and the staff were incredibly friendly and welcoming. I was consistently impressed by their level of organization, and they kept me informed and involved every step of the way, with daily communication throughout the process...Nurse Katie was an absolute standout during my egg freezing process. Her exceptional knowledge and expertise were evident in the way she communicated with me daily, providing valuable information and updates that helped put me at ease. I cannot overstate the impact that her compassionate care and unwavering support had on my overall experience at Shady Grove Fertility. Thanks to her efforts, I truly enjoyed the process and felt confident that I was in the best hands possible.
How was your experience with Steven Gay at Shady Grove Fertility Atlanta?
Dr. Gay was a great physician who was not only skilled and knowledgeable, but also demonstrated a remarkable kindness and genuine passion for helping his patients like me feel comfortable in this uncomfortable process. He was committed to ensuring that I received the best possible care. It was clear that he takes great pride in his work and truly cares about his patients' well-being.
What's one piece of advice would you give a prospective patient of Steven Gay at Shady Grove Fertility Atlanta?
Ask questions
During treatment, were you treated like a number or a human with Steven Gay at Shady Grove Fertility Atlanta?
Dr. Gay was incredible kind and spoke with such care. He really made me feel like he understood my case and was passionate about helping me get the results I needed.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Katie)
Nurse Katie was an absolute standout during my egg freezing process. Her exceptional knowledge and expertise were evident in the way she communicated with me daily, providing valuable information and updates that helped put me at ease. I cannot overstate the impact that her compassionate care and unwavering support had on my overall experience at Shady Grove Fertility. Thanks to her efforts, I truly enjoyed the process and felt confident that I was in the best hands possible.
Describe your experience with Shady Grove Fertility Atlanta.
New location, very clean and easy in and out. Their offices were impeccably clean and modern, and the staff were incredibly friendly and welcoming. I was consistently impressed by their level of organization, and they kept me informed and involved every step of the way, with daily communication throughout the process.
Describe the costs associated with your care under Steven Gay at Shady Grove Fertility Atlanta.
$7800 for 1 round of egg freezing (including all costs outside of medication). Medication costed me $2500
10
Doctor
Steven Gay
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Shady Grove Fertility Atlanta
Alpharetta
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5