Steven Palter

Gold Coast IVF

Rated 8.4
Strongly recommend: 75%Neutral: 8%Don't recommend: 17%8.4
75% strongly recommend
10 reviews
Humanity
9.1
9.1
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.2
9.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.8
5.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
9.1
Excellent
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Boston U.
Residency
Yale

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Steven Palter works at

Gold Coast IVF
Rated 8.5
Strongly recommend: 77%Neutral: 8%Don't recommend: 15%8.5

Explore Clinic
West Woodbury
246 Crossways Park Drive
West Woodbury, NY 11797

10 patient reviews

2022 - 2023, Successful
NPS
10
NPS
10
Age 30 - 31
1 IVF
Male Factor
Income $100K - $199K
Operations
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
dr Palter...went over all my blood work and previous IVF/transfer protocols that I had from another clinic...gave his recommendations on what he would do differently...assured us that he will do everything in his power to get us pregnant...felt using 1 PGT normal embryo would be the best option. And he was right.
[At Gold Coast IVF,] Morning appointments are pretty quick...in and out within 20 minutes or so...always got my results same day in the afternoon...would always available in the portal. Patience is key...After each visit, I’d sit with Annmarie and she would go over my results and whats to come next...any questions she always took the time to answer them.
How was your experience with Steven Palter at Gold Coast IVF?
From the moment my husband and I had our first consultation with dr Palter, he went over all my blood work and previous IVF/transfer protocols that I had from another clinic. He gave his recommendations on what he would do differently and assured us that he will do everything in his power to get us pregnant
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
Trust him. He knows what he’s doing.
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
Every morning when I would go to the clinic for bloodwork or an ultrasound, it was always a positive experience. The front desk always greated me with a smile and always knew my name. The girls who would draw my blood would always make conversation so I didn’t go into my ultrasound nervous.
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
On cycle day 21 – start 20 units of Lupron daily 2 weeks + 1 day later- drop Lupron down to 10 units, add lovenox and 2 estrace pills twice daily 2 weeks later + 2 days later, stop taking Lupron (based on uterine lining). Take 1ml PIO, doxycycline 100mg twice daily and Medrol 16mg for 6 days at dinner time daily. Transfer day: valium 1 hr prior to procedure, Estrace 2 tablets twice daily, 1ml PIO and 40mg Lovenox. Evening of transfer is last dose of doxycycline & Medrol,  Day after transfer until BETA : Estrace 2 tablets twice daily, 1ml PIO and 40mg Lovenox Continue these meds until 10 weeks pregnant.
Describe your experience with your nurse at Gold Coast IVF. (Assigned nurse: Annmarie)
After each visit, I’d sit with Annmarie and she would go over my results and whats to come next. Anytime I had any questions she always took the time to answer them.
Describe your experience with Gold Coast IVF.
Morning appointments are pretty quick. You’ll be in and out within 20 minutes or so. I always got my results same day in the afternoon, and they would always available in the portal. Patience is key. Dr Palter ran multiple blood draws and had me do an era and mock transfer prior to my actual transfer so he knew exactly what he was dealing with. Although it took some extra months, it was worth it.
Describe the costs associated with your care under Steven Palter at Gold Coast IVF.
Luckily my husband insurance was able to cover 80% of the egg retrieval and transfer. The only thing not covered was ERA testing and PGT. I believe we spent a total of $12k
Describe Steven Palter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gold Coast IVF.
Dr Palter felt using 1 PGT normal embryo would be the best option. And he was right.
10
Doctor
Steven Palter
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Gold Coast IVF
West Woodbury
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 30
2 IVF
Diminished Ovarian Reserve
Endometriosis
Income $500K+
Accountant
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Just from reviewing testing I had done at a prior clinic, he [Dr. Palter] was able to pinpoint exactly the issues I had and what needed to be done. He can be very blunt but I truly appreciated it - I was never looking for a doctor to coddle me along the way, all I wanted was for him to get me pregnant. He was always honest about expectations to have throughout the process and made sure every test and preparation was done possible to ensure the best outcome...
Every single person that worked in the office [Gold Coast IVF] knew exactly who I was. I was always greeted warmly and everyone who works at the clinic was so attentive...As with most clinics, majority of the time your key point of contact is one of the nurses. I met with AnnMarie after every single appointment and she always went over next steps with me thoroughly, made sure all my questions were answered and was always available for phone calls...
How was your experience with Steven Palter at Gold Coast IVF?
From the moment I had my consultation with Dr. Palter, I knew I was in great hands. Just from reviewing testing I had done at a prior clinic, he was able to pinpoint exactly the issues I had and what needed to be done. He can be very blunt but I truly appreciated it - I was never looking for a doctor to coddle me along the way, all I wanted was for him to get me pregnant. He was always honest about expectations to have throughout the process and made sure every test and preparation was done possible to ensure the best outcome.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
Trust him completely every step of the way.
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
Every single person that worked in the office knew exactly who I was. I was always greeted warmly and everyone who works at the clinic was so attentive.
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
Retrieval protocol consisted of Birth control pills prior to starting STIMS - followed by Menopur and Gonal-F. Added Ganirelix once needed.
Describe your experience with your nurse at Gold Coast IVF. (Assigned nurse: AnnMarie)
I truthfully don’t know what I would have done without AnnMarie throughout my whole process. As with most clinics, majority of the time your key point of contact is one of the nurses. I met with AnnMarie after every single appointment and she always went over next steps with me thoroughly, made sure all my questions were answered and was always available for phone calls. I still had interactions with other nurses as well, less frequently, and I can truly say everyone on their staff was amazing.
Describe your experience with Gold Coast IVF.
I don’t think the clinic has any weaknesses. I always appreciated how timely appointments were and how quickly I would be in and out of the office especially with working while going through IVF. I understand that sometimes information given to you can be confusing, but everyone at the clinic was always happy to assist and help with any questions I had. At my first clinic, morning monitoring was a first come first serve basis and it was awful. I loved that GCIVF only took appointments for everything.
Describe the costs associated with your care under Steven Palter at Gold Coast IVF.
Costs will vary greatly depending on medication needs, length of time on medication, number of embryos being tested etc. Spent roughly $50k for two retrievals with PGT-A testing and one transfer
Describe Steven Palter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gold Coast IVF.
Single embryo transfer as embryos were PGT-A tested
10
Doctor
Steven Palter
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Gold Coast IVF
West Woodbury
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
2
NPS
2
Age 37
1 IVF
Male Factor
Tubal Blockage
Recurrent Pregnancy Loss
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
Dr. Palter is blunt, to the point and throws around statistics...I constantly asked what the next steps were and timing so I could plan and was never given clear information...I only met with him 2x in person and very quickly at that in the 6+ months of testing and retrieval process so it didn't feel like he gave me enough time to even remember who I am let alone make any custom recommendations or meaningful discussions on options/trade-offs
Strengths [of Gold Coast IVF]: the office staff is efficient, and you rarely wait for your early morning appointments. The portal is easy to navigate...Negatives: Everyone is extremely curt and blunt...Be prepared for vagaries around the process and to be submitted to the whims of the lab closing unexpectedly for cleaning. It's also very hard to actually SEE dr. palter. I only met with him 2x in person and very quickly at that in the 6+ months of testing and retrieval process so it didn't feel like he gave me enough time to even remember who I am let alone make any custom recommendations or meaningful discussions on options/trade-offs.
How was your experience with Steven Palter at Gold Coast IVF?
Dr. Palter is blunt, to the point and throws around statistics. I like that type of attitude in general, but not all people do. However, I found the lack of clarity on the process to be aggravating. I constantly asked what the next steps were and timing so I could plan and was never given clear information. Because of this I had to rush to an emergency pharmacy to get more meds 2x when I had run out instead of someone giving me a heads up on what was coming so I could prepare. To top it all off NO ONE informed me that the lab closed for the ENTIRE MONTH OF AUGUST so I had to delay my transfer another month. If I had been given up front information I might have elected to start the retrieval a month earlier or do a warm transfer. Because I was kept in the dark on the process, I was unable to make informed decisions.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
ask for a month by month timeline of events and when the lab closes.
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
Discussions with Dr. Palter were often rushed. There seemed to be a standard recipe book to follow without much customization per patient
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
we skipped right to IVF b/c of my age and 1 blocked tube. Nothing else was tried.
Describe your experience with your nurse at Gold Coast IVF. (Assigned nurse: Barbara, Jessica and AnneMarie)
The nursing staff is similarly blunt. They are efficient and to the point except when you ask about the process then it becomes vague and very much like a treasure hunt with clues being dropped sporadically to find the next step.
Describe your experience with Gold Coast IVF.
Strengths: the office staff is efficient, and you rarely wait for your early morning appointments. The portal is easy to navigate. Nurses call you back quickly when you call in with questions. Negatives: Everyone is extremely curt and blunt. No warm hand holding lovie dovies here. Be prepared for vagaries around the process and to be submitted to the whims of the lab closing unexpectedly for cleaning. It's also very hard to actually SEE dr. palter. I only met with him 2x in person and very quickly at that in the 6+ months of testing and retrieval process so it didn't feel like he gave me enough time to even remember who I am let alone make any custom recommendations or meaningful discussions on options/trade-offs.
Describe the costs associated with your care under Steven Palter at Gold Coast IVF.
25k
Describe Steven Palter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gold Coast IVF.
because i had a prior abruption he only recommended a single embryo transfer
What specific things went wrong at Gold Coast IVF?
  • Failed to inform you of changes in protocol
  • Lost results
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Gold Coast IVF.
1. No one informed me of the lab closing for the entire month of August, delaying implantation for a month. I only found out when I called to report my period on day 1. I had previously decided to delay retrieval a month as I was moving house, at no point was it mentioned that delaying for 1 month in May meant I would actually be delaying 2 months as I could not do implantation until Sept. 2. Because of their inability to give me updates on the process I ran out of stimulating drugs 2x; once I had to pay out of pocket to get drugs and once I had to drive across half of LI to get another pen. This could have been avoided if they were clear upfront on the process. 3. Minor issue: They continuously could not find my last papsmear. I had to call my OB 2x to get it sent over again.
2
Doctor
Steven Palter
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
2
Clinic
Gold Coast IVF
West Woodbury
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unsuccessful
NPS
7
NPS
9
Age 34 - 36
4 IUI
2 IVF
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
He [Dr. Steven Palter] was very kind and compassionate to both my husband and I. He got to know us very well as we have done 4 IUIS and 2 rounds of IVF. Even though each cycle failed, he was willing to come up with a new plan and way of thinking for the next round. I feel like he always continued to encourage us to keep going no matter what...He was very thorough when explaining the treatment process as well as next steps. He always answered my questions with patience and kindness. I always felt comfortable working with him and know that he has the knowledge and experience needed to have a positive experience no matter what the outcome may be.
I love the nursing staff here [Gold Coast IVF]! They are a phenomenal group of compassionate women...Strengths is being open at 6:30am for early morning appointments. I also love the patient portal and how easy it is to review my treatment directions or test results. Weaknesses is not having after work hours for sonograms (but they may have to get those done in the morning for treatment plans).
How was your experience with Steven Palter at Gold Coast IVF?
He was very thorough when explaining the treatment process as well as next steps. He always answered my questions with patience and kindness. I always felt comfortable working with him and know that he has the knowledge and experience needed to have a positive experience no matter what the outcome may be.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
Make sure you check your patient portal for important updates and information on your treatment.
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
He was very kind and compassionate to both my husband and I. He got to know us very well as we have done 4 IUIS and 2 rounds of IVF. Even though each cycle failed, he was willing to come up with a new plan and way of thinking for the next round. I feel like he always continued to encourage us to keep going no matter what.
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
My first IVF transfer was not successful. He made me go back and redo blood work to double check my levels for my second cycle. He suggested I use COq10 and DHEA in order to produce higher quality eggs. He also suggested that I go on Metanix which is prescription folic acid. He also put me on a blood thinner, love of, just as a precaution because my family has a history of blood clots (although I did not test positive for blood clots).
Describe your experience with the nursing staff at Gold Coast IVF.
I love the nursing staff here! They are a phenomenal group of compassionate women. When I did get positive pregnancy tests, they were all cheering me on, hugging, and crying with me when I got the results. They exceeded my expectations and they do become family since you see them quite often during treatment.
Describe your experience with Gold Coast IVF.
Strengths is being open at 6:30am for early morning appointments. I also love the patient portal and how easy it is to review my treatment directions or test results. Weaknesses is not having after work hours for sonograms (but they may have to get those done in the morning for treatment plans).
Describe your experience with your monitoring appointments at Gold Coast IVF.
I had no choice but to go at 6:30am before work, so it was relatively empty at that time.
Describe the costs associated with your care under Steven Palter at Gold Coast IVF.
I am not sure of the total cost.
Describe Steven Palter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gold Coast IVF.
N/A
What specific things went wrong at Gold Coast IVF?
  • Lost or damaged samples
Describe the specific things that went wrong at Gold Coast IVF.
Just once there was an issue with some blood work. The lab couldn’t use the blood work that I had given earlier that morning, so I had to go back the next day and redo the blood test.
7
Doctor
Steven Palter
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Gold Coast IVF
West Woodbury
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
NPS
3
NPS
2
Age 33 - 35
3 IVF
Donor Eggs
Poor Egg Quality
Unexplained
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
6 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Successful
Dr. Palter was a great doc to start. He was compassionate and treated us as humans and patients, initially. He was statistical, which I liked because that is how my brain thinks. He was honest, and we truly believe if he was skeptical about something he would tell us. However as time went on and more and more people started coming to him, he started to appear more and more stressed and overextended. He hired another doc, who we LOVED (Dr.Maslow), but then she left shortly after.
The nursing staff was great [at Gold Coast IVF]. Th ey were compassionate and although overextended they did their best to keep things organized. During our initial time, the nurses were more friendly and seemed to love their job but as time went on it seemed as though they were burning out. Phone calls were being forgotten and their general demeanor seemed to be changing. However, if I were to recommend this office on nursing staff alone, I would.
How was your experience with Steven Palter at Gold Coast IVF?
Dr. Palter was a great doc to start. He was compassionate and treated us as humans and patients, initially. He was statistical, which I liked because that is how my brain thinks. He was honest, and we truly believe if he was skeptical about something he would tell us. However as time went on and more and more people started coming to him, he started to appear more and more stressed and overextended. He hired another doc, who we LOVED (Dr.Maslow), but then she left shortly after. When we decided to go with an egg donor, we were required to see HIS psychologist, who when researched turned out to be his sister (but she removed her maiden name at some point so people did not know there was a connection). It was such a conflict of interest, and in addition we had to pay out of pocket for her service. Obviously, we received the ultimate gift with our daughter resulting from treatment, however I would not recommend this office any longer as it has become what others are - a factory.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
He will probably get you pregnant, however, the path to get there will most likely be like all of the other clinics - a factory.
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
When we first started with Dr.Palter, he and his staff were amazing. Ypu didnt even have to sign in, you were immediately recognized and greeted happily. It felt different than the previous doctor. Phone calls were returned when we were told they'd be and questions were answered regardless of time. However, when we reached our 2nd cycle, we felt less and less valued, and that the office was getting "too big for their own good." Things were slipping through the cracks, phone calls were not being returned. Things felt less compassionate.
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
1 IUI with clomid 1 iUI with Femara? Microdose flare protocol IVF Gonal F to stim Menopur Lupron to delay ovulation
Describe your experience with the nursing staff at Gold Coast IVF.
The nursing staff was great. Th ey were compassionate and although overextended they did their best to keep things organized. During our initial time, the nurses were more friendly and seemed to love their job but as time went on it seemed as though they were burning out. Phone calls were being forgotten and their general demeanor seemed to be changing. However, if I were to recommend this office on nursing staff alone, I would.
Describe your experience with Gold Coast IVF.
Strengths: compassionate nurses, Dr.Palter is constantly learning and basing treatments on new research, involved in research, at first I did not believe our treatment was cookie cutter like other clinics Weaknesses : clinic becoming too big, less personal treatment by doctors and staff, less organized, things slipping through the cracks
Describe the costs associated with your care under Steven Palter at Gold Coast IVF.
First 3 cycles of IVF covered 75% after 6 iUI treatments failed. Paid out of pocket for egg donor cycle 24,000
What specific things went wrong at Gold Coast IVF?
  • Lost paperwork
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
3
Doctor
Steven Palter
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
2
Clinic
Gold Coast IVF
West Woodbury
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
9
NPS
10
Age 30
Endometriosis
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Palter] is very knowledgable and thorough. I felt as though my IVF cycle was tailored to me, and I did not fit into a mold. He utilizes new technology and research. He wants the best for his patients. He understands that there are many aspects to infertility. He has a therapist on staff, which I think is very important. He realizes that there is a socioeconomic as well as a mental aspect to infertility.
They [Gold Coast IVF] could use another front desk person to help with all the phone calls, but other than that the staff is great. Very comfortable waiting room, the wait isnt very long, and the staff is very helpful...The nursing staff is great. They are wonderful with answering questions, teaching, and and being a support system....[They have] a therapist on staff, which I think is very important...so far it has been $230 for meds and $2600 for cryopreservation of embryos and sperm
How was your experience with Steven Palter at Gold Coast IVF?
He is very knowledgable and thorough. I felt as though my IVF cycle was tailored to me, and I did not fit into a mold. He utilizes new technology and research. He wants the best for his patients. He understands that there are many aspects to infertility. He has a therapist on staff, which I think is very important. He realizes that there is a socioeconomic as well as a mental aspect to infertility.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
Trust that he is a great dr!
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
The staff and dr knew all about my case before my first appt. They had thoroughly reviewed my chart and history. We were never rushed, or made to feel like we were asking too many questions. We felt as though they truly cared about us.
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
I am in the beginning of an IVF cycle right now. so far I am on a BCP, Lupron injections beginning tomorrow, then Follistim & Menopur.
Describe your experience with the nursing staff at Gold Coast IVF.
The nursing staff is great. They are wonderful with answering questions, teaching, and and being a support system.
Describe your experience with Gold Coast IVF.
They could use another front desk person to help with all the phone calls, but other than that the staff is great. Very comfortable waiting room, the wait isnt very long, and the staff is very helpful.
Describe the costs associated with your care under Steven Palter at Gold Coast IVF.
so far it has been $230 for meds and $2600 for cryopreservation of embryos and sperm
Describe Steven Palter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gold Coast IVF.
Dr Palter understands there is a socioeconomic component to IVF, and he is going to implant 2 embryos for us.
9
Doctor
Steven Palter
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
10
Clinic
Gold Coast IVF
West Woodbury
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unknown Success
NPS
10
NPS
10
Age 28 - 29
2 IVF
Anovulation
Male Factor
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
2nd of 2 Docs
4 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Steven Palter] is extremely honest with your situation and working through any bumps along the way. I always felt like he could be reached when I had concerns and wanted to discuss the treatment and next steps. He performed all of my procedures and I was never treated like a number he was checking off a list just to get people in and out.... We used a long Lupron protocol to help with egg quality issues and added PGS to ensure embryos were normal.
The staff (front desk and nursing staff) [at Gold Coast IVF] are very friendly and learn your name by the second visit. Everything at this practice is on an individual basis and I never felt like I was being fit into a standard protocol that is used across the board....$16000 for retrieval; $5000 for FET.... From your first appointment, the staff makes you feel like you are important and everyone knows who you are as soon as you walk in for future visits.
How was your experience with Steven Palter at Gold Coast IVF?
He is extremely honest with your situation and working through any bumps along the way. I always felt like he could be reached when I had concerns and wanted to discuss the treatment and next steps. He performed all of my procedures and I was never treated like a number he was checking off a list just to get people in and out.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
He is extremely easy to work with and never be afraid to ask any questions or bring up other ideas to discuss as options.
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
The staff (front desk and nursing staff) are very friendly and learn your name by the second visit. Everything at this practice is on an individual basis and I never felt like I was being fit into a standard protocol that is used across the board.
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
We used a long Lupron protocol to help with egg quality issues and added PGS to ensure embryos were normal.
Describe your experience with the nursing staff at Gold Coast IVF.
They were always accessible and would relay any questions to Dr. Palter if needed.
Describe your experience with Gold Coast IVF.
From your first appointment, the staff makes you feel like you are important and everyone knows who you are as soon as you walk in for future visits.
Describe the costs associated with your care under Steven Palter at Gold Coast IVF.
$16000 for retrieval; $5000 for FET
Describe Steven Palter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gold Coast IVF.
Generally only 1 embryo is transferred for women under 35 but you can still opt to transfer 2 if you would prefer.
10
Doctor
Steven Palter
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Gold Coast IVF
West Woodbury
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 41 - 42
2 IVF
Poor Egg Quality
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Steven Palter] is a very knowledgeable dr. He always explains things in terms we can understand. You always see him for the important stuff. He always returns calls in a timely manner. The only thing I don't like, he is unwilling to try stuff that he doesn't think works. I also think he may not be aggressive enough with difficult cases...He always took the time to discuss options with us...Ask questions. They don't tell you results of tests unless you ask
They [nurses at Gold Coast IVF] are wonderful...First cycle was about $24,000 with pgs...Clinic is nice and clean. Very organized. When going for your blood and ultrasounds they were pretty timely. When you meet with the doctor you usually wait for a bit. For the most part I have always been pleased with them...Ask questions. They don't tell you results of tests unless you ask...Micro dose Lupron, Gonal F, Menapur for retrieval.. Estrogen for Fet.
How was your experience with Steven Palter at Gold Coast IVF?
He is a very knowledgeable dr. He always explains things in terms we can understand. You always see him for the important stuff. He always returns calls in a timely manner. The only thing I don't like, he is unwilling to try stuff that he doesn't think works. I also think he may not be aggressive enough with difficult cases.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
Ask questions. They don't tell you results of tests unless you ask
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
He always took the time to discuss options with us
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
Micro dose Lupron, Gonal F, Menapur for retrieval.. Estrogen for Fet.
Describe your experience with the nursing staff at Gold Coast IVF.
They are wonderful.
Describe your experience with Gold Coast IVF.
Clinic is nice and clean. Very organized. When going for your blood and ultrasounds they were pretty timely. When you meet with the doctor you usually wait for a bit. For the most part I have always been pleased with them
Describe the costs associated with your care under Steven Palter at Gold Coast IVF.
First cycle was about $24,000 with pgs Second cycle insurance picked up we paid about $7,000 with pgs
Describe Steven Palter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gold Coast IVF.
He suggested 2 because of my age
10
Doctor
Steven Palter
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Gold Coast IVF
West Woodbury
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2014 - 2017, Successful
NPS
10
NPS
10
Age 35 - 38
2 IVF
Uterine Fibroids
Unexplained
European
Income $200K - $499K
Business Executive
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Palter took an active, personal role in my case. I never felt that he had to even remind himself of my medical history by looking at my charts. He was always very aware of my history and complexities....While Dr Palter could be blunt in his communication, he exhibits a strong passion for his work and his patients. I always felt he was personally concerned with my case and committed to helping me achieve a healthy, successful pregnancy...He is fully committed to you as a patient so at times you may have to overlook his bed-side manners.
While Dr Palter was my miracle worker, it is the nurses and staff [at Gold Coast IVF] that make the entire experience less painful. They are a team of dedicated and compassionate professionals whom always provided encouragement and laughs just when you need it...Dr Palter took an active, personal role in my case. I never felt that he had to even remind himself of my medical history by looking at my charts. He was always very aware of my history and complexities.
How was your experience with Steven Palter at Gold Coast IVF?
While Dr Palter could be blunt in his communication, he exhibits a strong passion for his work and his patients. I always felt he was personally concerned with my case and committed to helping me achieve a healthy, successful pregnancy.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
He is fully committed to you as a patient so at times you may have to overlook his bed-side manners.
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
Dr Palter took an active, personal role in my case. I never felt that he had to even remind himself of my medical history by looking at my charts. He was always very aware of my history and complexities.
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
Long agonist with ICSI and PGD.
Describe your experience with your nurse at Gold Coast IVF. (Assigned nurse: Ann Marie)
While Dr Palter was my miracle worker, it is the nurses and staff that make the entire experience less painful. They are a team of dedicated and compassionate professionals whom always provided encouragement and laughs just when you need it.
10
Doctor
Steven Palter
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Gold Coast IVF
West Woodbury
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 38 - 39
2 IVF
2 Egg Freezing
Unexplained
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
2 IUI With Other Docs
2 IVF With Other Docs
2 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Steven Palter] looked through everything a million times. He’s exceptionally thorough, detailed and no nonsense. I knew that I never had to question my care and protocols because he’s so ingrained in my case and success. His honesty is a breath of fresh air because you’re getting the truth. He will do whatever it takes to fight for you to be successful. I knew that from my first few visits. He didn’t give up on me. He’s an incredible doctor.
Strengths [at Gold Coast IVF]: it’s not a Factory. Very well run and organized. Excellent communication. They know your name. Weaknesses: they set the bar high for every other doctor I’d go to. I wish all clinics were like them...The nurses knew me and knew my case. Waiting room was calming and comfortable. I never felt rushed or unimportant which I was used to from other practices. It felt like I was in a family practice. They hold the bar very high.
How was your experience with Steven Palter at Gold Coast IVF?
He looked through everything a million times. He’s exceptionally thorough, detailed and no nonsense. I knew that I never had to question my care and protocols because he’s so ingrained in my case and success. His honesty is a breath of fresh air because you’re getting the truth. He will do whatever it takes to fight for you to be successful. I knew that from my first few visits. He didn’t give up on me. He’s an incredible doctor.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
Trust him and trust his method and testing. He’s brilliant and knows what he’s doing. The office is a well oiled machine. You’re in the best hands with him. BEST!
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
I visited every top doctor in Manhattan but Dr Palters Office was home. I didn’t feel like I was a number or part of a factory. The nurses knew me and knew my case. Waiting room was calming and comfortable. I never felt rushed or unimportant which I was used to from other practices. It felt like I was in a family practice. They hold the bar very high.
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
Menopure, gonal F, birth control, Lupron for extraction. Progesterone and Estrace for FET.
Describe your experience with the nursing staff at Gold Coast IVF.
They are OUTSTANDING!!! They are professional, knowledgeable, compassionate. You feel like they are family and they hold your hand through it all. Always always answering questions and phone calls. They are the best. I love them.
Describe your experience with Gold Coast IVF.
Strengths: it’s not a Factory. Very well run and organized. Excellent communication. They know your name. Weaknesses: they set the bar high for every other doctor I’d go to. I wish all clinics were like them.
Describe the costs associated with your care under Steven Palter at Gold Coast IVF.
Don’t recall.
Describe Steven Palter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gold Coast IVF.
He doesn’t believe In multiple transfers for Patients of my age.
10
Doctor
Steven Palter
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Gold Coast IVF
West Woodbury
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5