Tanmoy Mukherjee

RMA of New York

Rated 7.8
Strongly recommend: 53%Neutral: 24%Don't recommend: 23%7.8
53% strongly recommend
33 reviews
Humanity
7.8
7.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.1
8.1
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.3
6.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
7.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Albert Einstein
Residency
Albert Einstein
Fellowship
Mount Sinai

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Tanmoy Mukherjee works in 1 office at

RMA of New York
Rated 8.1
Strongly recommend: 63%Neutral: 18%Don't recommend: 18%8.1

Explore Clinic
NY - Eastside
635 Madison Ave., 10th Floor
New York, NY 10022

33 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
8
Age 37 - 38
2 IUI
Diminished Ovarian Reserve
Poor Egg Quality
East Asian
Income $100K - $199K
Business Executive
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Not sure
I found Dr. Mukherjee to be personable and trustworthy. He absolutely made time for us when we requested to review results and next steps. We never felt rushed out of the office...depending on why I was coming into the clinic, the nurse would try to schedule it when Dr. Mukherjee was there. He was not the one who performed our two IUIs but we saw him pretty frequently. We suffered an incomplete miscarriage for the 2nd IUI and he was compassionate through it all.
They [RMA of New York] are not always easy to get a hold of. You have to call the office and a nurse will call you back. I have better luck with our IVF coordinator since she’s very responsive through e-mail...Morning monitoring hours are highly efficient. Mondays and Fridays are the busiest days. Other days you are in and out in 10-15 minutes...I found Dr. Mukherjee to be personable and trustworthy.
How was your experience with Tanmoy Mukherjee at RMA of New York?
I found Dr. Mukherjee to be personable and trustworthy. He absolutely made time for us when we requested to review results and next steps. We never felt rushed out of the office. We had concerns and wanted clarification regarding treatment as Covid-19 cases started to stabilize in our area. He offered sound medical advice that made us feel confident in our decision.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Set expectations as to what kind of doctor you want to provide you care. There is no one size fits all doctor. We immediately felt comfortable with Dr. Mukherjee because he was referred to us by our OB who we trusted.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
I was referred to Dr. Mukherjee by my OB/gyn in the summer of 2019. We had lost our baby boy a few months earlier in December 2018 due to complications during delivery — placental abruption/premature labor. When we were ready to try again, my cycles post-partum never got back on track. My OB did not want us to waste time and immediately referred us to him. Since I trust my OB, I trusted his referral. Dr. Mukherjee listened to us as we recounted how we ended up in his office for a consult. He thoroughly reviewed our results and explained to us his plan — 2 IUIs and moving on to IVF if the IUIs did not work. We were comfortable and highly agreed with this plan. The doctors rotate during morning hours but depending on why I was coming into the clinic, the nurse would try to schedule it when Dr. Mukherjee was there. He was not the one who performed our two IUIs but we saw him pretty frequently. We suffered an incomplete miscarriage for the 2nd IUI and he was compassionate through it all. We wanted to take a little bit of a break after that loss before moving on to IVF. He was sympathetic and assured us that he would be there when we were ready to come back.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
1st medicated IUI - negative 1 medicated cycle - chemical pregnancy 2nd medicated IUI - miscarriage IVF (freeze all, genetic testing) - upcoming first round; results not yet available
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Julie, Sarah, Becky)
I initially had more interaction with my primarily nurse but later on I was speaking more with a different nurse. They are not always easy to get a hold of. You have to call the office and a nurse will call you back. I have better luck with our IVF coordinator since she’s very responsive through e-mail. I work in an office setting and my schedule is filled with meetings. It is hard to connect with a nurse if you have to call and they have to call you back. I do not have the luxury to sit around and wait for a call.
Describe your experience with RMA of New York.
Morning monitoring hours are highly efficient. Mondays and Fridays are the busiest days. Other days you are in and out in 10-15 minutes. I am sure the protocols are going to be so different next time I visit in this new Covid world.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
My husband’s insurance covered a certain “lifetime fertility” amount. Once those are exhausted, we will pay out of pocket.
Describe Tanmoy Mukherjee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
N/A at this time
What specific things went wrong at RMA of New York?
  • Failed to call with results
Describe the specific things that went wrong at RMA of New York.
There was one instance in which I was waiting for a call with results. I did not get the call until after I spoke with the IVF coordinator.
10
Doctor
Tanmoy Mukherjee
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 34
2 IUI
1 IVF
Anovulation
Unexplained
Latinx
Income $200K - $499K
Business Executive
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Mukherjee is extremely competent, transmits a lot of confidence and he is also very straight-forward, which I appreciated. He is definitely busy but will take the time to listen and answer your questions when you need him...advocate for yourself as he is open minded and ready shift treatment if it makes sense...he will have a strong preference to transfer only 1 embryo that is genetically tested...
RMA is a well-oiled machine - very efficient, always on time, quick to respond It can feel impersonal because they do see many many women everyday and monitoring room is crowded but I believe the more women they see, the more data they have, the more studies they can perform, etc.... So it can be seen as impersonal but I believe is a very good clinic with the best standard of care...
How was your experience with Tanmoy Mukherjee at RMA of New York?
Dr Mukherjee is extremely competent, transmits a lot of confidence and he is also very straight-forward, which I appreciated. He is definitely busy but will take the time to listen and answer your questions when you need him.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Trust him, he will give you advice with your best interest in mind. That said, advocate for yourself as he is open minded and ready shift treatment if it makes sense. One example: I did 2 IUIs that failed and normally 3 are recommended before you go to IVF. I asked him to skip the 3rd one and move on to IVF and he was very open to accept it
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
Dr. Mukherjee and RMA are obviously very busy....RMA is a well-oiled machine so in everyday appointments there is not much time to chat...but if you have questions and need them at any point then the Dr. will make time for you, answer all questions and listen to you.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
2 IUIs + Clomid and then IVF (with genetic testing, freeze all)
Describe your experience with the nursing staff at RMA of New York.
I talked to 2 nurses - Clara and Marisa....they were responsive and organized
Describe your experience with RMA of New York.
RMA is a well-oiled machine - very efficient, always on time, quick to respond It can feel impersonal because they do see many many women everyday and monitoring room is crowded but I believe the more women they see, the more data they have, the more studies they can perform, etc.... So it can be seen as impersonal but I believe is a very good clinic with the best standard of care
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
My insurance covered most of it but all-in I had ~6k of co-pays for 1 IVF cycle and 2k for genetic testing
Describe Tanmoy Mukherjee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
he will have a strong preference to transfer only 1 embryo that is genetically tested - I believe this is 100% the right approach
10
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2020 - 2021, Successful
NPS
8
NPS
9
Age 36 - 37
1 IUI
1 IVF
European
Income $200K - $499K
Only Doc Seen
Neutral
Strongly Recommends
Successful
Tanmoy Mukherjee was professional and explained things to me in terms I could understand...When I had an ectopic pregnancy, he was very empathetic and supportive, reviewed treatment options and future plans at the right times and followed up after my surgery to see how I was feeling...He's quick-paced in his appts...But I think he was actually very thoughtful in his care of me.
the locations [RMA of New York] were convenient, it was easy to make and change appts and times, most times it was a quick in and out, with minimal wait (not always but often), it was easy to reach someone with questions or needs. They were organized...I often felt rushed during the monitoring appts...the financial coordinator caused me stress, I think she was new and often gave me incorrect information or at least information that was different than what my insurance was telling me, I'm not sure who was erring. But overall it was frustrating.
How was your experience with Tanmoy Mukherjee at RMA of New York?
Tanmoy Mukherjee was professional and explained things to me in terms I could understand, he made sure to answer my questions and was not too blunt nor too delicate in his delivery, it very much came across as giving the facts and information. I also feel like he was very on top of things - he monitored me closely and made sure to get me in to appts early and frequently rather than let things go, which I appreciated. When I had an ectopic pregnancy, he was very empathetic and supportive, reviewed treatment options and future plans at the right times and followed up after my surgery to see how I was feeling. I felt like w monitoring appts they were very quick. I also think he chose the right doses of meds and timing for my retrieval and transfer - I had friends who had much worse experiences at other places.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
He's quick-paced in his appts - appts and monitoring visits, you may feel rushed. But I think he was actually very thoughtful in his care of me.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
During the monitoring appts, I often felt they were "busy", some made me feel like they were "present" but often it was in and out quickly, which made me feel a bit like on a conveyor belt.
Describe your experience with your nurse at RMA of New York.
The nursing staff were very responsive, they called me when they said they would, with instructions and information I needed and wanted. They were always available for questions and would answer what they knew and what they needed to check w the doctor about.
Describe your experience with RMA of New York.
The strengths are the locations were convenient, it was easy to make and change appts and times, most times it was a quick in and out, with minimal wait (not always but often), it was easy to reach someone with questions or needs. They were organized. The weaknesses were that I often felt rushed during the monitoring appts, I wish I was either more prepared with what to expect w them or they spent not necessarily more time but at least show they are "present" for the appt rather than in and out. I also think the financial coordinator caused me stress, I think she was new and often gave me incorrect information or at least information that was different than what my insurance was telling me, I'm not sure who was erring. But overall it was frustrating.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
My insurance covered appts and labwork and I had copays under $35 for ultrasounds. My insurance covered IUI but not IVF so I paid out of pocket (~$13,000) for IVF retrieval (minus cost of meds - mostly covered by insurance, paid ~$300 for meds) and ~$4,000 for transfer.
8
Doctor
Tanmoy Mukherjee
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 36
1 IUI
PCOS
European
Ashkenazi Jewish
Income $500K+
Architect
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Mukherjee was always available to answer questions and even answered emails when [OutOfOffice]...He called me personally after failed clomid rounds and made sure i knew what the plan was and reassured me...He was always transparent and shared statistics based on my specific situation...I did not realize that I wouldn't see my specific doctor during every monitoring appt but I didn't mind..
The Nursing staff was incredibly helpful answering many email questions and clarifications along the way. They helped me resolve pharmacy issues and always made sure I was on track with monitoring etc...Prior to going to RMA i read that it can be a bit of a 'factory'. I would agree in that it's very efficient but i feel like i was treated like a person and that the doctors really did take their time with me during my appointments
How was your experience with Tanmoy Mukherjee at RMA of New York?
Dr. Mukherjee was always available to answer questions and even answered emails when OOO. He called me personally after failed clomid rounds and made sure i knew what the plan was and reassured me. He also did not push too far ahead and never pushed a more invasive treatment on me. He was always transparent and shared statistics based on my specific situation. I felt at ease knowing he was managing this. As a patient, I do thing is important to do a little homework and ask questions. I always came to appointments with questions and i felt that helped me get the most out of each visit.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Come with questions. If you're nervous, write them down. Dr. Mukherjee is a wealth of knowledge but you need to ask the questions. Ask about statistics as well. I would get wrapped up in google often and Dr. Mukherjee was always able to give more precise guidance based on my blood results and ultrasounds.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
I had a great experience with Dr. Mukherjee. He and his team of nurses were extremely compassionate and diligent in making sure everything was on track each cycle. Dr. Mukherjee personally called me after failed clomid rounds to reassure me, discuss next steps and answered any questions i had. His nurses were also tremendous in answering questions almost instantly and calling in prescriptions to multiple pharmacies when my primary pharmacy messed up the prescription.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
I did 3 rounds of clomid and my body responded fairly well producing folicles. 2 of the cycles we triggered ovulation and one we missed because I ovulated early. Three rounds of clomid yielded no pregnancies. We moved on to Letrozole paired with IUI and that worked! If it hadn't, we would have done Letrozole with IUI 1-2 more times before moving on to IVF.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Clara)
The Nursing staff was incredibly helpful answering many email questions and clarifications along the way. They helped me resolve pharmacy issues and always made sure I was on track with monitoring etc.
Describe your experience with RMA of New York.
Prior to going to RMA i read that it can be a bit of a 'factory'. I would agree in that it's very efficient but i feel like i was treated like a person and that the doctors really did take their time with me during my appointments. I did not realize that I wouldn't see my specific doctor during every monitoring appt but I didn't mind. The other doctors were still able to answer questions and I could always email Dr. Mukherjee after with any questions i thought of later. It is something to be aware of for new patients but i think thats pretty similar to other fertility offices. Once i had a positive test, I saw Dr. Mukherjee every appointment.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
For four cycles, 2 clomid + trigger shot, 1 clomid w/o trigger and 1 Letrozole w/ IUI I believe the total costs were about 3000 USD. The majority of this was covered by insurance.
10
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
10
NPS
10
Age 39 - 41
2 IUI
4 IVF
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
European
Income $50K - $99K
3rd of 3 Docs
5 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Mukherjee is extremely client-oriented, pays attention to the individual patient and kindly explains the reasoning for suggested treatment. Provides options, discussed details and really wants to have his patient on board, feeling comfortable with the treatment decision. ... Dr. Mukherjee tried different protocols in my case (very light/mini, conventional, agonist and antagonist) and adjusted as we went along. Every change made sense, and I felt I was with a doctor who sincerely only had my best interest at heart.
The clinic [RMA of New York] is located in an accessible location, has staff that is easy to talk to - from the nurses, billing, to the lab and doctors. ... It [Monitoring appointments] was efficient, at times felt crowded but was manageable. ... I mostly worked with Julie [nurse], who is wonderful - always responsive, compassionate, understanding, always had time for an extra chat and was ready to share additional views and advice.
How was your experience with Tanmoy Mukherjee at RMA of New York?
As mentioned earlier, Dr. Mukherjee offers a wonderful experience to his patients, as much as this is possible under circumstances. He works in concert with his nursing staff and I feel he tailors treatment to the specific and unique needs of every patient.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
You'll have a wonderful experience with this doctor!
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
Dr. Mukherjee is extremely client-oriented, pays attention to the individual patient and kindly explains the reasoning for suggested treatment. Provides options, discussed details and really wants to have his patient on board, feeling comfortable with the treatment decision.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
Dr. Mukherjee tried different protocols in my case (very light/mini, conventional, agonist and antagonist) and adjusted as we went along. Every change made sense, and I felt I was with a doctor who sincerely only had my best interest at heart. It was with his help and open, innovative approach, that I actually had a pregnancy for the first time in 3 years of trying (it was unfortunately lost to a miscarriage, but there was a pregnancy with my own eggs).
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Julie)
All the nurses and care coordinators were truly. I mostly worked with Julie, who is wonderful - always responsive, compassionate, understanding, always had time for an extra chat and was ready to share additional views and advice.
Describe your experience with RMA of New York.
The clinic is located in an accessible location, has staff that is easy to talk to - from the nurses, billing, to the lab and doctors. The waiting room could sometimes feel crowded but they have recently made significant improvements in the environment and also in the speed of service.
Describe your experience with your monitoring appointments at RMA of New York.
It was efficient, at times felt crowded but was manageable. The staff were always helpful and one could see everyone was trying their best and communicating really with each other, which can give a lot of confidence to patients.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
Some of the treatments were covered by my insurance but this had quickly run out. The costs were reasonable compared to other clinics fo the same category.
Describe Tanmoy Mukherjee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
n/a - this doctor did what was best for the individual patient with an intention to achieve positive results
10
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Unsuccessful
NPS
3
NPS
5
Age 33 - 36
5 IUI
Black or African-American
Income $50K - $99K
Only Doc Seen
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I have spoken with Dr. Mukherjee once every 6 months or so. ... Dr. Mukherjee conducted one out of 5 IUIs. ... Dr. Muhkerjee, when I did get a chance to meet with him has been very nice. When having phone consultations, things seem very rushed and he gave more directives than an opportunity to figure out what wasn't working. ... I was informed that my BMI was too high so I met with the nutritionist, who helped bring that down so I could take Clomid and have less of a risk of a heart attack with the lower BMI.
They have several offices that are clean and well maintained, which is a strength. They do not have a good communication system, there is no where to speak with the doctor directly. The nurses always call back if you have a question, which is fine for some things but sometimes you just need to talk to your doctor. ... I have met with my "primary nurse" about once since 2016 and when speaking to her on the phone, she comes off as very dismissive.
How was your experience with Tanmoy Mukherjee at RMA of New York?
Dr. Muhkerjee, when I did get a chance to meet with him has been very nice. When having phone consultations, things seem very rushed and he gave more directives than an opportunity to figure out what wasn't working.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
One piece of advice, don't expect him to be the only doctor that you meet with at RMA of NY. I have had at least 4 different doctors perform my IUIs (I've had 5 to-date).
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
Dr. Mukherjee conducted one out of 5 IUIs. I mostly speak with whichever nurse gets my message, although I have been assigned one. I have spoken with Dr. Mukherjee once every 6 months or so.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
I was informed that my BMI was too high so I met with the nutritionist, who helped bring that down so I could take Clomid and have less of a risk of a heart attack with the lower BMI. That's about all that I could remember.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Julie (Last name unknown))
I felt like the entire office runs more like a factory than a doctor's office. When being contacted by phone, it just is a list of things for me to do. Most of the time, things that did not work out, such as where to pick up my medication or timeliness of them putting the medication into the pharmacy. Some of the nurses seemed ok but you don't get an opportunity to know any of them well enough to build a trusting relationship.
Describe your experience with RMA of New York.
They have several offices that are clean and well maintained, which is a strength. They do not have a good communication system, there is no where to speak with the doctor directly. The nurses always call back if you have a question, which is fine for some things but sometimes you just need to talk to your doctor. And when the nurse calls back, it may not be the same nurse each time. I have met with my "primary nurse" about once since 2016 and when speaking to her on the phone, she comes off as very dismissive. Another strength are the women that sit in the front, as they seem much more personable and help with the ease of checking out of the office after your visit.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
My insurance does not cover IUI treatments and they quoted me a bundle cost of $700 per cycle. I had to call my insurance for clarification, as the "financial coordinator" that I was assigned provided my inaccurate information.
Describe Tanmoy Mukherjee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
N/A at this time.
3
Doctor
Tanmoy Mukherjee
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
5
Clinic
RMA of New York
NY - Eastside
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
8
NPS
9
Age 33 - 34
3 IUI
1 IVF
Male Factor
Poor Egg Quality
Tubal Blockage
East Asian
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
1 IVF With Other Docs
Neutral
Strongly Recommends
Unsuccessful
During my care under Dr. Mukherjee, he is blunt with me and my husband; the direct to the point as to what why our IVF failed. He called us for a follow up after the failed IVF which is the way it is supposed to be. I find it as a "closure" to a failed cycle. He took the time to explained us what happened and what is the next step. ... He also would take in consideration my suggestions/inquiries
RMA of NY can be very crowded especially in the monitoring hours. ... The phlebotomist are nice and the staff that help during the ultrasound are also very nice. Be prepared also to be seen by different doctors for the ultrasound as they rotate their days in coming in early during monitoring hours. ...They also have a urologist in site and whenever we saw him for my husband, we are in the waiting area with other people.
How was your experience with Tanmoy Mukherjee at RMA of New York?
Strengths: very knowledge about our treatments and possible causes of failure. He recommended things that could help improve egg quality (which I didn't do since I went to a different doctor who didn't recommend them). He also would take in consideration my suggestions/inquiries. I asked about improving sperm quality - use of Clomid which help increased my husband's morphology size. He would answer my email by the end of the day Weakness: I would see a different doctor during monitoring hours.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Prepare your questions ahead of time. Take the time to write down your questions. He will give you % of your chances for treatments just be prepared that it might not be what you expect.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
I was given percentages of our chances for IUI and IVF sadly all failed - this made me feel like a number. During my care under Dr. Mukherjee, he is blunt with me and my husband; the direct to the point as to what why our IVF failed. He called us for a follow up after the failed IVF which is the way it is supposed to be. I find it as a "closure" to a failed cycle. He took the time to explained us what happened and what is the next step.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
He used the antagonist protocol, freeze all then frozen embryo transfer. I got follistim, menopur (forgot the dosages) then ganirelix then Lupron trigger. My husband took antibiotics prior to egg retrieval. After egg retrieval, I was given antibiotics. Then was started on estrace, Medrol. Then progesterone injections after transfer. I had 24 eggs retrieved; 4 PGS - 3 abnormal, 1 limited amplification but with repeat PGS that embryo was normal.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Julie)
I had an amazing primary nurse, Julie. She is such a hard worker, very compassionate, communicates well (phone & email). I don't feel rushed when talking to the phone with her. She would even answer her email even if she is off! (this shows dedication to her patients & work). The rest of the nursing staff is also great! I really love the nurses at RMA of NY. My IVF coordinator is also nice. She made sure she had everything before starting my cycle.
Describe your experience with RMA of New York.
RMA of NY can be very crowded especially in the monitoring hours. They also have a urologist in site and whenever we saw him for my husband, we are in the waiting area with other people. They don't have a separate waiting room for patients which appointments. The site in the east side (59th St) could be very busy and sometimes we have to go to the West side for some test which is not convenient for us. Sometimes, also the wait for the monitoring hours could be long especially if you arrive after 7:30 am (they start 7 am). What I really like though with RMA is that they have 1 number for all your concerns - urgent matters, appointments, talking to your nurse); there will always be someone at the other end especially during office hours.
Describe your experience with your monitoring appointments at RMA of New York.
It could get busy during monitoring hours. They key is to come in early and be one of the first patients to be seen especially if an ultrasound is needed. The phlebotomist are nice and the staff that help during the ultrasound are also very nice. Be prepared also to be seen by different doctors for the ultrasound as they rotate their days in coming in early during monitoring hours.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
Freeze all cycle with ICSI & PGD: $ 13, 115 Frozen Embryo transfer: $ 2, 485 Anesthesia: $ 750
Describe Tanmoy Mukherjee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Since I had PGS testing done, Dr. Mukherjee only recommended 1 normal PGS transfer.
What specific things went wrong at RMA of New York?
  • Lost appointments
  • Failed to call with results
Describe the specific things that went wrong at RMA of New York.
Nothing critical but there was 1 time I think it was for a follow up after failed IVF cycle, we were given an appointment to see Dr. Mukherjee (which he personally called us) but upon arriving, we were told by the receptionist that he is not seeing pts that day. Then I told her that we were called by Dr. Mukherjee for that day & time. We were seen that day but I was already upset at the result and to hear this. Could have prevented if the receptionist was told we are expected that day.
8
Doctor
Tanmoy Mukherjee
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2017 - 2018, Successful
NPS
10
NPS
10
Age 36 - 37
4 IUI
1 IVF
Uterine Fibroids
Unexplained
South Asian
Income $200K - $499K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
We did one egg retrieval [with Dr. Mukherjee] where they monitored me very closely to see how many eggs I was producing to determine when to retrieve. Only had to do one retrieval cycle - 23 eggs, resulting in 7 viable embryos. We were kept up to date every step of the way while the eggs were being fertilized, genetically tested and maturing. Round 1 embryo transfer - one embryo transferred. Unsuccessful. He told us outright he will not transfer multiple embryos because it was not worth the medical risk. Round 2 embryo transfer - one transferred. Successful. Monitored me weekly until after week 9 then released me into the care of my OB
Even with the sheer number of patients that came into the clinic, Dr Mukherjee and his staff [at RMA of New York] each called to check up on me after my miscarriage. They were always hopeful and positive that they would get and keep us pregnant and told us that repeatedly. If I had questions or concerns I always got a call back. They took every concern seriously and always explained procedures, drugs, etc.
How was your experience with Tanmoy Mukherjee at RMA of New York?
Dr Mukherjee is clearly a knowledgeable doctor and knows his field. He always took the time to answer any questions either my husband or I had. Even though he was busy in the OR when I came to confirm my miscarriage he made sure that as soon as he was out, he called and spoke with me to make sure I was ok and to reassure me that he would get us pregnant. He was always calm, kind, compassionate and reassuring about the stress we were under during this process.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Don’t feel like you are burdening him with questions or concerns - voice them. He will never make you feel like you are a burden and will listen and take what you are saying seriously and into consideration.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
Even with the sheer number of patients that came into the clinic, Dr Mukherjee and his staff each called to check up on me after my miscarriage. They were always hopeful and positive that they would get and keep us pregnant and told us that repeatedly. If I had questions or concerns I always got a call back. They took every concern seriously and always explained procedures, drugs, etc.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
Our tests were all “normal” so he explained that we fell into the “unexplained infertility” category. As a result, we were required to do a certain number of rounds of IUI before we were eligible for IVF (by our insurance, not clinic policy). 1st IUI was successful, but resulted in miscarriage at 9 weeks. He didn’t make us wait after that to try again. The next few cycles of IUI were not successful. Then we talked about IVF. We did one egg retrieval where they monitored me very closely to see how many eggs I was producing to determine when to retrieve. Only had to do one retrieval cycle - 23 eggs, resulting in 7 viable embryos. We were kept up to date every step of the way while the eggs were being fertilized, genetically tested and maturing. Round 1 embryo transfer - one embryo transferred. Unsuccessful. He told us outright he will not transfer multiple embryos because it was not worth the medical risk. Round 2 embryo transfer - one transferred. Successful. Monitored me weekly until after week 9 then released me into the care of my OB
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Julia)
Every member of the nursing team was kind and compassionate. They always made sure we had the information we needed (test results, next steps, medications, etc) and were quick to return phone calls about any questions or concerns.
Describe your experience with RMA of New York.
Very efficient. Its probably not the environment for everyone. It’s in the city so sometimes morning bloodwork was packed and it felt like a cattle call - but staff was always helpful, polite and kind. Not everyone taking blood is good at it, but there are a few rock stars that can get blood from the worst of arms.
Describe your experience with your monitoring appointments at RMA of New York.
Some days it was packed but they always moved through it as quickly and efficiently as they could. Most of all I appreciated the professionalism of the staff, including receptionists - they would take the brunt of it when it was packed with grace.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
Very little because our insurance covered a large sum.
Describe Tanmoy Mukherjee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
He will not do multiple embryo transfer. He stated to us that it was taking an unnecessary risk. It was ok for us because I agreed with him and only wanted singles transferred
10
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Unsuccessful
NPS
5
NPS
5
Age 36 - 39
2 Egg Freezing
1 Embryo Freezing
Diminished Ovarian Reserve
Uterine Fibroids
East Asian
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Mukherjee was pretty much kind, but we just felt rushed each time we saw him and then at our last consultation to discuss the failed embryo, he seemed to be pessimistic about future fertility treatments and didn't really seem to hear us that we were thinking of a second child. Also, the only thing that changed about our protocol between the first egg freezing and the 2nd time which was embryo freezing, was that he added Clomid and Ganirelix to my protocol. I took all the Clomid prescribed (5 days) and 1 day of Ganirelix, but the result of 1 egg harvested was the same.
RMA was recommended to me many times, via Facebook, via friends, etc. so I went with them. They seemed professional, but definitely it felt like a factory there, and a little disorganized. The waiting room was a bit depressing; I think for your first cycle, things are overwhelming always and for subsequent cycles, you get used to things more. I thought the nurses who gave the bloodtests were super pro; the doctors giving the ultrasounds for monitoring always seemed in a rush though they were professional, but I remember the first time I went for monitoring, they didn't even instruct me on what I should do next or even if I could wipe myself off with what materials and what to do with the gown...they just left me there. Luckily my partner was there. It didn't feel like a particularly nurturing environment. But I talked to a friend who had had success with IVF and that did help because she warned me about the factory feeling.
How was your experience with Tanmoy Mukherjee at RMA of New York?
I'll repeat what I had said before: Dr. Mukherjee at RMA was recommended by a friend, who hasn't had a successful fertility experience, but I trusted her recommendation. He was always kind and took time to email respond, sometimes quickly, sometimes after some days. When I did see him for consultation or ultrasounds though, I found that sometimes I didn't ask all my questions because he seemed very busy and rushed. He did call me personally though, when to tell me about my one frozen embryo not making it past Day 3 or Day 4, even after the nurse had called me after the bad news. I did an egg freezing cycle with him in July of 2019 (out of 4 follicles, only 1 egg was viable and was frozen) and then I tried an embryo freezing cycle again in February 2020, and this time, there were 5 follicles but again, only 1 egg was viable and was successfully fertilized by my partner's sperm, but didn't make it to Day 5. It was heartbreaking to then end up with nothing after spending $17,000 or so when all was said and done. At our last consultation, Dr. Mukherjee said our best chance was to try naturally as I had a low reserve and rather than spend tens of thousands of dollars, that was our best bet, but my partner and I decided to change to a different doctor at Weill-Cornell who has been very kind and thorough and spent over an hour with us at our first consultation, patiently. He was recommended by a different friend who had a successful IVF cycle with him. So in summary, Dr. Mukherjee was pretty much kind, but we just felt rushed each time we saw him and then at our last consultation to discuss the failed embryo, he seemed to be pessimistic about future fertility treatments and didn't really seem to hear us that we were thinking of a second child. Also, the only thing that changed about our protocol between the first egg freezing and the 2nd time which was embryo freezing, was that he added Clomid and Ganirelix to my protocol. I took all the Clomid prescribed (5 days) and 1 day of Ganirelix, but the result of 1 egg harvested was the same.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Be sure to ask all your questions and not let him make you feel rushed and shy -- also, bring your partner when possible as I found that my partner was more assertive and not shy when asking questions, whereas I was. It was good also to have my partner there to make sure I didn't forget to ask anything. Have your questions written out in advance on your phone or wherever so you don't forget anything. I do remember once when I needed a signature from a doctor about getting physical therapy for my shoulders continued that he was happy to help me, and I do appreciate that. Also, he helped expedite my getting all my medical records, especially after my failed embryo freezing cycle.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
Dr. Mukherjee at RMA was recommended by a friend, who hasn't had a successful fertility experience, but I trusted her recommendation. He was always kind and took time to email respond, sometimes quickly, sometimes after some days. When I did see him for consultation or ultrasounds though, I found that sometimes I didn't ask all my questions because he seemed very busy and rushed. He did call me personally though, when to tell me about my one frozen embryo not making it past Day 3 or Day 4, even after the nurse had called me to convey the bad news. I did an egg freezing cycle with him in July of 2019 (out of 4 follicles, only 1 egg was viable and was frozen) and then I tried an embryo freezing cycle again in February 2020, and this time, there were 5 follicles but again, only 1 egg was viable and was successfully fertilized by my partner's sperm, but didn't make it to Day 5. It was heartbreaking to then end up with nothing after spending $17,000 or so when all was said and done. At our last consultation, Dr. Mukherjee said our best chance was to try naturally as I had a low reserve and rather than spend tens of thousands of dollars, that was our best bet, but my partner and I decided to change to a different doctor at Weill-Cornell recommended by a different friend, who had a successful IVF cycle with him. So in summary, Dr. Mukherjee was pretty much kind, but we just felt rushed each time we saw him and then at our last consultation to discuss the failed embryo, he seemed to be pessimistic about future fertility treatments and didn't really seem to hear us that we were thinking of a second child. Also, the only thing that changed about our protocol between the first egg freezing and the 2nd time which was embryo freezing, was that he added Clomid and Ganirelix to my protocol. I took all the Clomid prescribed (5 days) and 1 day of Ganirelix, but the result of 1 egg harvested was the same.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
I did an egg freezing cycle with him in July of 2019 (out of 4 follicles, only 1 egg was viable and was frozen). The protocol included Gonal-F and Menopur and the trigger shot. I actually started taking the injections fully on Day 4 because my Day 2 was a Sunday, and they told me to come in on Monday. After some confusion with Freedom Pharmacy and also the quite unclear videos from RMA on the injection methods (because I didn't have my medications or syringes with me to get a real life demo from the nurse), I ended up not injecting Gonal F or Menopur fully on Day 3. I'm not sure if my lateness in finally getting the injections correct meant that I had less stimulation, but anyway, I did manage to get 1 egg harvested and frozen. I was hoping for 2, but they said that one of the eggs was already degenerated when they harvested them. I then tried an embryo freezing cycle in February 2020, and this time, he added Clomid and Ganirelix to my protocol. I took all the Clomid prescribed (5 days) and 1 day of Ganirelix, but the result of 1 egg harvested was the same. There were 5 follicles, and Dr. Mukherjee was hopefully that we could get 4 or 5 eggs harvested. But while the one egg that was harvested was successfully fertilized by my partner's sperm, it didn't make it to Day 5. It was heartbreaking to then end up with nothing after spending $17,000 or so when all was said and done. At that time, United Healthcare helped cover some medications, but I mainly used my 75% discount Compassionate Care card. My insurance did not cover the cycle. At our last consultation, Dr. Mukherjee said our best chance was to try naturally as I had a low ovarian reserve and rather than spend tens of thousands of dollars, that was our best bet, but my partner and I decided to change to a different doctor at Weill-Cornell who has been very kind and thorough and spent over an hour with us at our first consultation, patiently. He was recommended by a different friend who had a successful IVF cycle with him.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: In July 2019, it was Antionette Wearing; in February 2020, it was Abigail Epstein because Antionette apparently had left RMA. I will review Abigail Epstein since she is still there at RMA. But I would have rated Antionette poorly as she was very bad a communicating; perhaps that's why she's not there anymore.)
The first nurse Antionette Wearing was ok, but I can't even remember meeting her in person. She didn't really explain things clearly to me, and this would have been essential as it was my first cycle and I had never done injections before. I don't think she was there on my first nurse visit, so I spoke with another nurse. I remember being particularly frustrated when it seemed that Freedom Pharmacy and RMA were making me determine things about the medications that were totally unclear to me (regarding dosages, units, etc.) and I just broke down crying at some point while on the phone with a different nurse at RMA because Antionette wasn't available. The stress of the egg freezing cycle was already overpowering, and the fact that they each seemed to expect me to already know everything despite the videos not being totally clear was unfair, I felt. My other nurse Abigail Epstein when I did the February 2020 cycle was much nicer and attentive and I saw and met with her often. I think she was in training when I was doing my last cycle, actually, and she remembered my partner also. Anyway, of course I knew much better what I was doing, but unfortunately, the cycle wasn't successful as an embryo freezing cycle, and that makes me a little doubtful as well of the 1 egg I have frozen still at RMA. Other than that, whenever I spoke to a nurse if I had questions at my monitoring sessions, they were always helpful and kind and did in fact call back (almost always) if I left a message.
Describe your experience with RMA of New York.
RMA was recommended to me many times, via Facebook, via friends, etc. so I went with them. They seemed professional, but definitely it felt like a factory there, and a little disorganized. The waiting room was a bit depressing; I think for your first cycle, things are overwhelming always and for subsequent cycles, you get used to things more. I thought the nurses who gave the bloodtests were super pro; the doctors giving the ultrasounds for monitoring always seemed in a rush though they were professional, but I remember the first time I went for monitoring, they didn't even instruct me on what I should do next or even if I could wipe myself off with what materials and what to do with the gown...they just left me there. Luckily my partner was there. It didn't feel like a particularly nurturing environment. But I talked to a friend who had had success with IVF and that did help because she warned me about the factory feeling.
Describe your experience with your monitoring appointments at RMA of New York.
It was convenient to have this monitoring hours range, but I found that the earlier I went, the faster I was seen. If I came in closer to the end of the period, I had to wait much longer.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
For my most recent cycle, I paid about $2550 in medications, $750 for anaesthesia, $13,115 for the embryo freezing cycle, so total was around $16,415. I believe the egg freezing was about $9,000 for the cycle and other costs were similar.
Describe Tanmoy Mukherjee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
We never got to that point - we didn't yet intend for IVF, only embryo freezing.
What specific things went wrong at RMA of New York?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
Mainly it was concerning miscommunication with Freedom Pharmacy. I don't remember all the details, but I remember being confused with the dosage and also because Freedom was mail-in only, I ended up using Kings Pharmacy because they were local and I could go there in person. I remember the big failure with Freedom Pharmacy was that it was a Sunday that I called them, and they couldn't ship out on Sundays. The other error on their part was that just before they closed, they left me a message that they needed my verification before charging my credit card because it was a large purchase, but they did not tell me ahead of time that they would need my verification, so I missed their call and thus my medications were shipped late. RMA did at least give me Gonal and Menopur to take for the first day at least -- but as I mentioned before, I didn't inject the Gonal correctly (it wasn't clear on the video that one had to press the pen all the way in -- and then for the Menopur, the video only showed the injecting of the saline solution into one of the vials - it wasn't clear to me that 1 amp was 2 vials. All these were not clear and for the first time ever dealing with needles, I thought that the nurses could have taken way more time in showing me in person how to inject. She just said "watch the videos, it shows everything" and it indeed did not. Anyway, the first cycle was very stressful in dealing with the pharmacies and RMA in general. I found it exhausting to have to explain everything to a different nurse every time.
5
Doctor
Tanmoy Mukherjee
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
5
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
1
NPS
1
Age 35
2 IUI
5 IVF
Unexplained
European
Income $100K - $199K
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Mukherjee] would not show up to procedures he said he would do, he would want to trigger me early and I would have to correct him, he did the same cycle 5 times when I asked him specifically to change protocol that wasn't working. He advised me against a laparoscopy and I went and had one with another doctor and they found moderate endometriosis...standard ivf retrievals follistim/menopur high doses not variation other than the day I was triggered.
RMA is a factory, like most of the clinics in NYC. I found it clean and efficient but always busy. Always a wait during monitoring hours...I had an awesome financial coordinator! Couldn't reccomend her enough! Thank you Joann ndor...Really liked the nurses and carer coordinator. No complaints other than getting bad news from strangers and nurses I never met many times which I felt was inappropriate...Super busy at all times. Always a wait
How was your experience with Tanmoy Mukherjee at RMA of New York?
I feel like I wasted my time and my insurance money with someone too busy to give me the individualized attention and care that I needed. 5 retrievals and 1 failed double FET and I feel like I completely wasted my time with him. All of my bloodwork and numbers show that a different approach was needed and with him there is zero thinking outside of the box. Factory. Number. You don't matter as a patient or a person.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Don't waste you time. I never felt better than when I went to two separate opinions after and they both said WTF was he doing.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
He would not show up to procedures he said he would do, he would want to trigger me early and I would have to correct him, he did the same cycle 5 times when I asked him specifically to change protocol that wasn't working. He advised me against a laparoscopy and I went and had one with another doctor and they found moderate endometriosis.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
standard ivf retrievals follistim/menopur high doses not variation other than the day I was triggered.
Describe your experience with your nurse at RMA of New York.
Really liked the nurses and carer coordinator. No complaints other than getting bad news from strangers and nurses I never met many times which I felt was inappropriate.
Describe your experience with RMA of New York.
RMA is a factory, like most of the clinics in NYC. I found it clean and efficient but always busy. Always a wait during monitoring hours. I am not sure if other doctors are like Dr. Mukhergee but if you are not an easy case or want someone to pay attention to your care and not make you feel like he has somewhere better to be- then don't go to Dr. Mukhergee.
Describe your experience with your monitoring appointments at RMA of New York.
Super busy at all times. Always a wait.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
I had an awesome financial coordinator! Couldn't reccomend her enough! Thank you Joann ndor
Describe Tanmoy Mukherjee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
He agreed to transfer two. I had one high quality and one low quality. Both failed no implantation.
What specific things went wrong at RMA of New York?
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
being told to trigger early. Dr. Mukhergee not being present at a procedure he said he would do. Telling Dr. Mukhergee, nurses, and my coordinator that I wanted a change in protocol and getting the same exact one with the same exact results.
1
Doctor
Tanmoy Mukherjee
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
3 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
1 of 5
1
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
5
NPS
5
Age 39 - 40
3 IVF
Unexplained
East Asian
Income $200K - $499K
Operations
2nd of 2 Docs
3 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
To be honest I didn't really feel like a patient of Dr. Mukherjee's. I saw/spoke with him only a hand of times and it was mainly to receive bad news, when a cycle failed. I do not feel like I developed a patient/doctor relationship with Dr. Mukherjee given the amount of time spent together and lack of personalized attention to my case. He is a nice person, very well experienced in the field, and he will answer questions if you have them but he (and RMA) seem to be very set on their standard mode of operations.
It's [RMANY] like a machine, somewhat well oiled, with the exception of their finance department which seems in a bit of disarray... I think all the nurses seemed competent. They provided clear instruction 95% of the time and would be willing to provide you with information if you asked..The monitoring hours are good...If you're expecting to talk to someone as a matter of course in your treatment, or to see the same person throughout your treatment, this is not the place for you.
How was your experience with Tanmoy Mukherjee at RMA of New York?
To be honest I didn't really feel like a patient of Dr. Mukherjee's. I saw/spoke with him only a hand of times and it was mainly to receive bad news, when a cycle failed. I do not feel like I developed a patient/doctor relationship with Dr. Mukherjee given the amount of time spent together and lack of personalized attention to my case. He is a nice person, very well experienced in the field, and he will answer questions if you have them but he (and RMA) seem to be very set on their standard mode of operations. I think Dr Mukherjee / RMA is fine if you fit into their standard protocol but not so if you need personalized attention.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Ask him how often you will see him, how he will determine your course of treatment, what will be the next steps if the current treatment fails, and then decide if it is going to be a good fit for your needs and expectations.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
I think this is more a result of the clinic I visited than the doctor. I was recommended by my OBGYN to go to RMANY. RMA has great numbers, they see probably thousands of patients, they have a system set up to get you in and out the door, on a protocol, and processed. It's like a machine, somewhat well oiled, with the exception of their finance department which seems in a bit of disarray. I think being just another number is okay if the protocol works for you, and it does for many. I have a friend and also my OBGYN that have had success for RMA. Unfortunately this was not the case for me and I feel like I could have done with more specialized attention and personalized protocol.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
I went through 3 retrievals with Mukherjee. The first protocol he used was the antagonist protocol, which is surprising to me as I've read it is for poor responders or people with PCOS, of which I am neither. The second protocol was antagonist with estrogen priming. Those first 2 cycles resulted in no viable embryos for transfer. The third protocol was down regulation, which I've read is the place where most doctors start but he said is "old technology". I ended up with 1 viable embryo (which ultimately ended up in a chemical pregnancy). During the 9 month period I was under his care I probably saw or spoke to him 5 times. He likened the first 2 unsuccessful attempts to bad luck. After the 3rd unsuccessful cycle he's referred me to a reproductive immunologist since my infertility is still "unexplained". For this I am thankful because I feel like I might be able to find some answers. I think Dr Mukherjee and RMA is fine if you fit into their standard protocol but not so if you need personalized attention.
Describe your experience with the nursing staff at RMA of New York.
I spoke with so many nurses here and the experience really varied dependent on who you spoke with. I think all the nurses seemed competent. They provided clear instruction 95% of the time and would be willing to provide you with information if you asked. They would not automatically provide you with information such as embryo grading, so you sort of need to know what to ask for. I get the impression that the clinic sees so many patients that they are just trying to manage their time.
Describe your experience with RMA of New York.
This clinic sees a lot of patients. If your concern is efficiency and you don't require personalized attention or protocols then this place is fine. The monitoring hours are good. There are several locations so monitoring isn't so much a chore. They work with several pharmacies that offer good prices, some which will even deliver your meds to you. They get you in and out so you can get to work on time. If you're expecting to talk to someone as a matter of course in your treatment, or to see the same person throughout your treatment, this is not the place for you.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
Approximately $9K for retrieval, $5K for transfer, $2K for PGD, $2K for PGD administrative fee, $750 for anesthesia, $5K for medications
Describe Tanmoy Mukherjee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
The doctor told me that they do not transfer more than 1 embryo at a time but when I was waiting to have my transfer I heard him say to the couple next door that they were having 2 embryos transferred. If you undergo genetic testing they will always discourage you from transferring more than 1 embryo at a time.
What specific things went wrong at RMA of New York?
  • Failed to call in prescriptions to pharmacy
5
Doctor
Tanmoy Mukherjee
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
3 of 5
5
Clinic
RMA of New York
NY - Westside
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, 5 Eggs Frozen
NPS
8
NPS
9
Age 41
1 Egg Freezing
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Neutral
Strongly Recommends
Successful
Although I saw the doctor [Mukherjee] briefly during treatment, he was kind, focused and answered all my questions and comments. I once called to his office to ask some follow up questions but he wasn't available at that specific moment. Less than two hours later he personally called me back to follow up on my questions... It is important to note that Dr. Mukherjee is part of the RMA practice, so at the end you don't see/talk to your doctor often, as you also interact with other doctors from the practice. So expect not to have your own doctor present at all ultrasounds checkups /retrieval procedure.
RMA, at least the office in Madison Ave. is a very crowded place. Still I thought it was clean and extremely well organized. All RMA staff including doctors, nurses and assistants were all kind and extremely responsive to questions and requests of support....All nurses at RMA Madison Ave. branch were very helpful and clear in their guidance/instructions. I always though I was being a pain by asking them so many questions, but they all made me feel conformable by asking questions and requesting additional guidance.
How was your experience with Tanmoy Mukherjee at RMA of New York?
I had a positive experience with Dr. Mukherjee. Overall he is an experienced doctor and throughout my treatment he was kind and clear when he communicated information to me. He answered all my questions and doubts. It is important to note that Dr. Mukherjee is part of the RMA practice, so at the end you don't see/talk to your doctor often, as you also interact with other doctors from the practice. So expect not to have your own doctor present at all ultrasounds checkups /retrieval procedure. Also note that RMA, at least the office in Madison Ave. is a very crowded place. Still I thought it was clean and extremely well organized. All RMA staff including doctors, nurses and assistants were all kind and extremely responsive to questions and requests of support.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
It is important to be proactive throughout your treatment and engage the doctor as much as possible. Dr. Mukherjee will answer your questions and doubts, so make sure that you ask all questions you have and that you effectively communicate specific issues that aren't fully clear/or that you would like to learn more about.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
Although I saw the doctor briefly during treatment, he was kind, focused and answered all my questions and comments. I once called to his office to ask some follow up questions but he wasn't available at that specific moment. Less than two hours later he personally called me back to follow up on my questions.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
I followed an antagonist protocol. Retrieved 9 eggs and froze 5.
Describe your experience with the nursing staff at RMA of New York.
All nurses at RMA Madison Ave. branch were very helpful and clear in their guidance/instructions. I always though I was being a pain by asking them so many questions, but they all made me feel conformable by asking questions and requesting additional guidance.
Describe your experience with RMA of New York.
RMA Madison Ave. branch is very crowded (especially during morning monitoring hours), but it is still clean and well organized. All staff from doctors, nurses, and assistants are kind and responsive to any request.
Describe your experience with your monitoring appointments at RMA of New York.
Morning monitoring hours are from 7 to 8:30am, so it allowed me to go there and then head to work, which I thought was very convenient. On average I waited 20-25 minutes to get called, and was done in an average of 15-20 minutes for both ultrasound and blood work.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
US$9000 for egg freezing treatment, plus US$6000 of medicine (medicine was covered by my insurance).
8
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unknown Success
NPS
9
NPS
10
Age 41 - 43
4 IVF
Tubal Blockage
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Lawyer
2nd of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Mukherjee seemed to grieve with me when I experienced losses and cheer us on as we tried again. He knew our personal situation and inquired appropriately; he made great efforts to help us negotiate IVF process financially as we were out of pocket. He's a lovely man who seems to genuinely care for patients....He's a great, smart doctor with a lot of experience. If he's not pushed, he will tell you what he thinks and move on. But if you have questions, concerns, alternative treatment protocols, he will give them serious consideration, discuss with you and follow ultimately what you want to do (assuming it is medically sound). I suppose he would be great for a very passive patient (i.e., one who wants a doctor who sets the course without much input) or a very active one. For middle of the road types who want a bit more but don't ask for it, he may not be the right choice.
[RMA] Strengths: big, well run organization; great stats; excellent care. Weaknesses: it's huge and so can feel like a factory. Sometimes the waits for monitoring on weekends can be obscene....[Nursing staff] Alissa was great -- very organized, compassionate, and human. Same for Robin and other nurses, very clear communicators. I did have a prior coordinator who was not great and I asked to switch and was switched without a problem.I usually did monitoring in Brooklyn and it was reasonable. The Madison Ave office could be a "cattle call" and on a couple of occasions when I didn't come at the very beginning (i.e., 7am), I had to endure very long waits....
How was your experience with Tanmoy Mukherjee at RMA of New York?
He's a great, smart doctor with a lot of experience. If he's not pushed, he will tell you what he thinks and move on. But if you have questions, concerns, alternative treatment protocols, he will give them serious consideration, discuss with you and follow ultimately what you want to do (assuming it is medically sound). I suppose he would be great for a very passive patient (i.e., one who wants a doctor who sets the course without much input) or a very active one. For middle of the road types who want a bit more but don't ask for it, he may not be the right choice.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Be proactive but trust his judgment!
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
Dr. Mukherjee seemed to grieve with me when I experienced losses and cheer us on as we tried again. He knew our personal situation and inquired appropriately; he made great efforts to help us negotiate IVF process financially as we were out of pocket. He's a lovely man who seems to genuinely care for patients.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
Gonal F + menopur with estrogen priming Lupron microdose flare
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Alissa (coordinator) and Robin (nurse))
Alissa was great -- very organized, compassionate, and human. Same for Robin and other nurses, very clear communicators. I did have a prior coordinator who was not great and I asked to switch and was switched without a problem.
Describe your experience with RMA of New York.
Strengths: big, well run organization; great stats; excellent care. Weaknesses: it's huge and so can feel like a factory. Sometimes the waits for monitoring on weekends can be obscene.
Describe your experience with your monitoring appointments at RMA of New York.
I usually did monitoring in Brooklyn and it was reasonable. The Madison Ave office could be a "cattle call" and on a couple of occasions when I didn't come at the very beginning (i.e., 7am), I had to endure very long waits.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
Out of pocket cycle was about $18k plus meds. I ultimately got a discount (repeat customer here!) to $12,500.
Describe Tanmoy Mukherjee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Mukherjee is very pro-PGD (as are we -- I'm 42) and so we never discussed transferring more than one healthy embryo at a time.
9
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014, Successful
NPS
10
NPS
10
Age 33
1 IUI
Anovulation
PCOS
European
Income $50K - $99K
Operations
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
I'm an info-seeker so I continued to pore over my lab results and find new research about specific numbers and factors. I emailed the doctor [Dr. Tanmoy Mukherjee] a couple times with articles that concerned me, and it was clear he had accounted for that data and could explain what applied and did not apply in my case. He was reassuring but trustworthy, in my opinion, and didn't seem overly confident. Just enough that I could get through and feel like "of course SOMETHING will work, just a matter of finding what will".
It's a busy practice [RMA of New York] and they have limited time to spend with each patient. At the same time, everyone was friendly and courteous and all my questions were answered. Dr Mukherjee replied to my emails quickly and with a meaningful response. The treatment prescribed was not working and I was becoming increasingly frustrated. He was surprised it wasn't working (so, honest) but still thinking of the next step and never gave me a sense of doom. As it turns out the one cycle I did with him worked, so that may give me rose-colored glasses. But overall it was a positive and warm experience which felt more human than "factory line".
How was your experience with Tanmoy Mukherjee at RMA of New York?
I came into my first appointment with some fears about what it would take to get my baby (babies as it turned out!). Dr Mukherjee was very cheerful and seemed right at the edge of all the research I had done myself. He recommended we start with the medication I had read about for my specific problem. I'm an info-seeker so I continued to pore over my lab results and find new research about specific numbers and factors. I emailed the doctor a couple times with articles that concerned me, and it was clear he had accounted for that data and could explain what applied and did not apply in my case. He was reassuring but trustworthy, in my opinion, and didn't seem overly confident. Just enough that I could get through and feel like "of course SOMETHING will work, just a matter of finding what will".
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Do a lot of research beforehand and if you have a question in the moment ask it, don't wait for it to be answered, especially if you think what he said was ambiguous or contradictory or anything like that. If you think of a question after you leave the office, call the office or email Dr Mukherjee right away, don't wonder or wait until your next appointment. He responds well to challenges. And besides, you're likely paying good money for this, so get your money's worth.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
It's a busy practice and they have limited time to spend with each patient. At the same time, everyone was friendly and courteous and all my questions were answered. Dr Mukherjee replied to my emails quickly and with a meaningful response. The treatment prescribed was not working and I was becoming increasingly frustrated. He was surprised it wasn't working (so, honest) but still thinking of the next step and never gave me a sense of doom. As it turns out the one cycle I did with him worked, so that may give me rose-colored glasses. But overall it was a positive and warm experience which felt more human than "factory line".
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
Because I have irregular cycles and anovulation, we needed to control the flow of hormones in my follicular phase so that one or more matured appropriately. Because I have PCOS, we also needed to be careful not to stimulate the growth of too many follicles at once. Clomid is often prescribed as a first line of treatment to encourage the growth of at least one follicle. In my case, since I have so many follicles on each ovary from having PCOS, I had researched and Dr Mukherjee recommended Femara (Letrozole) which is better at producing a single mature follicle. On Day 4 of my cycle (because it happened to fall on the day of my appointment and he gave me the prescription right then and there, though CD 3 is more common) I started taking Femara pills and took them for 5 days. The next step was to return to the office to monitor the growth of my follicles. They were hardly growing, which was unexpected. He instructed me to restart the Femara for another 5 days. Another monitoring appointment, a little growth, but not enough. He said another 5 days of Femara, and alluded to trying injectables next time if this cycle didn't work (meaning either that the cycle was cancelled and no IUI was performed, or an IUI was performed and no pregnancy/live birth resulted). The 3rd round of Femara--still in one cycle--nudged two follicles just enough that he decided we could go ahead and do a trigger shot of Ovidrel to ensure I would ovulate when expected and do the IUI about 36 hours later. I gave myself the Ovidrel shot at home on a Sunday night. Tuesday morning (2 days after Ovidrel shot) I had my IUI and two Saturdays later I got a positive home pregnancy test. I did blood work at the practice with the nurses and my beta HCG and progesterone levels were very good. I repeated the blood work several times before I could have my ultrasound. Around 5-6 weeks pregnant I had my ultrasound with a different doctor and he found two gestational sacs and yolk sacs. A week or two later I had another ultrasound and they found heartbeats, fetal poles, etc. and I was released to my OB/Gyn. Dr Mukherjee recommended a specific Maternal Fetal Medicine practice that he regarded highly for multiples (i.e. twins +).
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
The main cost was monitoring visits which were about $250 I think, and the IUI itself. Once I was pregnant, the bloodwork was covered by insurance. I did get reimbursed for quite a lot of the out of pocket I paid for those early ultrasounds since it was prenatal care.
What specific things went wrong at RMA of New York?
  • Failed to send your chart to another clinic
  • Lost results
Describe the specific things that went wrong at RMA of New York.
My donor's sperm analysis results were lost at a certain point so they had to be re-sent to RMA. I recall there was a delay in my MFM receiving my records from RMA. I had copies with me so I was able to provide them the info in the mean time.
10
Doctor
Tanmoy Mukherjee
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2013 - 2014, Unsuccessful
NPS
2
NPS
1
Age 40 - 41
3 IVF
Poor Egg Quality
European
1st of 3 Docs
3 IUI With Other Docs
Donor Eggs With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Tanmoy Mukherjee] seemed very busy and while I feel he gave me the numbers and information, I also felt he was very booked and ready to see the next patient. I wish he would have explained to me sooner before all the pills and iuis and 4 ivfs that my numbers were very dismal. I am not sure why he even tried the iuis or tried it more than once. I feel RMA in general is just a factory.
The more I think about this clinic [RMA of New York], the angry I get. I feel it was a factory. They didn't care about me as a patient at all. The nurses were unhelpful. They had "case workers" that seemed untrained and uneducated. I got billed multiple times for the same thing (but luckily the woman in finance was my only ally). When it was clear I needed to do DE, I asked for appointments and no one would call me back. We used up all of my insurance money and then $20,000 or more
How was your experience with Tanmoy Mukherjee at RMA of New York?
I felt like he had a lot of patients. That I had 5 minutes to squeeze in his information and any of my questions (and felt more than 3 questions was a little too much or to be discussed with nurse). I felt more like he was following a set way of doing things. Like patient A comes in on first visit. Tell them to do x, y, z and then if that doesn't work do this next thing. I didn't feel it was tailored to me or my situation.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
To spend more in depth time. Be open friendly and even if busy, give them a sense that you are with them in the moment and they aren't just a number.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
He seemed very busy and while I feel he gave me the numbers and information, I also felt he was very booked and ready to see the next patient. I wish he would have explained to me sooner before all the pills and iuis and 4 ivfs that my numbers were very dismal. I am not sure why he even tried the iuis or tried it more than once. I feel RMA in general is just a factory.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
I don't remember. I felt like the clinic had set protocols and he just tried them on me.
Describe your experience with the nursing staff at RMA of New York.
There were many, many nurses. I don't believe I ever had one more than 2 or 3 times. Several were down right rude and horrible. One even said, "I don't know why you are bothering to do this." As though I had come up with the protocol or what should be done. I did have one nurse who was so nice and friendly. She didn't seem to be there for long though.
Describe your experience with RMA of New York.
The more I think about this clinic, the angry I get. I feel it was a factory. They didn't care about me as a patient at all. The nurses were unhelpful. They had "case workers" that seemed untrained and uneducated. I got billed multiple times for the same thing (but luckily the woman in finance was my only ally). When it was clear I needed to do DE, I asked for appointments and no one would call me back. We used up all of my insurance money and then $20,000 or more of my own and I feel once they saw the cash run out, they just stopped responding. Once I researched DE and interviewed 3 other clinics (ORM, Shady Grove and CCRM), I realized what a horrible clinic RMA NY was. It was night and day.
Describe your experience with your monitoring appointments at RMA of New York.
I disliked this, but I do understand how this can be more efficient for the clinic. Sometimes I would wait 60-90minutes and a few times more. It added to the feeling of a cattle call and seeing different people each time. I felt like a cog in the wheel than a woman who was trying to have a baby.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
I believe it was $25,000 of my insurance coverage and about $20,000-$25,000 of our own money.
What specific things went wrong at RMA of New York?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
2
Doctor
Tanmoy Mukherjee
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
2 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
4 of 5
1
Clinic
RMA of New York
NY - Eastside
NPS
Operations
1 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 43 - 44
4 IVF
Donor Eggs
Poor Egg Quality
Unexplained
Black or African-American
Income $200K - $499K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Mukherjee never gave up on me - even during the times I wanted to give up. I always felt like he had a genuine, vested interest in a positive outcome for me and my family. At RMA, you will not always see your doctor for monitoring. Dr. Mukherjee was always available for a call or follow up appointment if I had additional questions or concerns.... This doctor is warm, compassionate, and genuinely interested in a successful outcome for his patients. I felt like we were truly on this journey together.
RMA is very busy. It can be a little overwhelming when you go in for monitoring. If you have questions make sure you call, or email your nurse. Dr. Mukherjee will get back to you. He's never impatient and has the most wonderful bedside manner. I feel so fortunate to have had him as my doctor throughout this journey....It can be very crowded during monitoring hours, which can get overwhelming. Stay patient, and focus on the bigger picture. The doctors are all very knowledgeable, but it just feels like morning monitoring isn't the best time for questions - especially if it's not your regular doctor.
How was your experience with Tanmoy Mukherjee at RMA of New York?
Dr. Mukherjee never gave up on me - even during the times I wanted to give up. I always felt like he had a genuine, vested interest in a positive outcome for me and my family. At RMA, you will not always see your doctor for monitoring. Dr. Mukherjee was always available for a call or follow up appointment if I had additional questions or concerns.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
RMA is very busy. It can be a little overwhelming when you go in for monitoring. If you have questions make sure you call, or email your nurse. Dr. Mukherjee will get back to you. He's never impatient and has the most wonderful bedside manner. I feel so fortunate to have had him as my doctor throughout this journey.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
This doctor is warm, compassionate, and genuinely interested in a successful outcome for his patients. I felt like we were truly on this journey together.
Describe your experience with RMA of New York.
It can be very crowded during monitoring hours, which can get overwhelming. Stay patient, and focus on the bigger picture. The doctors are all very knowledgeable, but it just feels like morning monitoring isn't the best time for questions - especially if it's not your regular doctor. Be sure to ask to speak to a nurse if you feel like your questions weren't addressed during monitoring.
Describe your experience with your monitoring appointments at RMA of New York.
monitoring hours are 7 am to 8:30 am - extremely convenient. Waiting room can get crowded but there's coffee, tea and water.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
Approx 10-14k per IVF cycle and $25k - $30k for a shared donor cycle.
10
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 32
6 IUI
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I did 3 rounds of IUI without any medicine, just ultrasound monitoring [with Dr. Tanmoy Mukherjee]. After that we moved to clomid and an ovadril trigger shot. We planned to do that for 3 rounds and if it didn't work, move on to IVF. Luckily it worked the last round of IUI with meds...He was patient, answered a MILLION questions, even via email in weekends. He was truthful and also kind and caring. I felt like I was in really good, caring hands.
[Nurses at RMA of New York were] Impressively coordinated. Quick to follow up and answer questions/get me bloodwork results. Gentle with ovadril shots. Helpful finding me the cheapest pharmacy to get my medicine from when it wasn't fully covered...Go early for monitoring, you'll go right in! They are very coordiated from admins tl nurses to doctors.
How was your experience with Tanmoy Mukherjee at RMA of New York?
He is upbeat, realistic and worked with us to do what we needed. He was compassionate and caring. He is attentive and responsive. He is organized and a clear communicator. He is upbeat, realistic and worked with us to do what we needed. He was compassionate and caring. He is attentive and responsive. He is organized and a clear communicator.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
He's a good guy who is caring and passionate about helping people get pregnant.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
He was patient, answered a MILLION questions, even via email in weekends. He was truthful and also kind and caring. I felt like I was in really good, caring hands.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
I did 3 rounds of IUI without any medicine, just ultrasound monitoring. After that we moved to clomid and an ovadril trigger shot. We planned to do that for 3 rounds and if it didn't work, move on to IVF. Luckily it worked the last round of IUI with meds.
Describe your experience with your nurse at RMA of New York.
Impressively coordinated. Quick to follow up and answer questions/get me bloodwork results. Gentle with ovadril shots. Helpful finding me the cheapest pharmacy to get my medicine from when it wasn't fully covered.
Describe your experience with RMA of New York.
Go early for monitoring, you'll go right in! They are very coordiated from admins tl nurses to doctors. Go early for monitoring, you'll go right in! They are very coordiated from admins tl nurses to doctors.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
I was covered by insurance, only paid about $400 out of pocket there, and $100 3 times for Ovadril.
Describe Tanmoy Mukherjee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
N/A for IUI
10
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017, Successful
NPS
10
NPS
10
Age 37
1 IVF
Recurrent Pregnancy Loss
European
Income $100K - $199K
Sales Representative
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Mukherjee genuinely care about his patients and took the time to talk at length with me and my husband, who is also a physician and had very detailed questions. He was responsive by email and his staff followed up in a caring and patient manner as well...He evaluated our situation and did not push us to do IVF... I saw him for all the visits that really mattered. Once when I was struggling with a medication he even followed up with me later that day to make sure I was ok. He's wonderful.
I spoke with multiple nurses [at RMA] and each time the person knew exactly what I needed to do next and was able to guide me in the process, but don't expect a "buddy" throughout this. They have a large staff and they rotate around...They are pretty flexible if you run late for monitoring or need to see a nurse that day...It's true it's a well-oiled machine, but one that works! Go as early as possible for monitoring or risk waiting a while.
How was your experience with Tanmoy Mukherjee at RMA of New York?
He evaluated our situation and did not push us to do IVF, rather explained it was an option that would significantly decrease the chance of an abnormality resulting in miscarriage. We chose to do IVF and throughout the process he and his staff were hugely supportive. I saw him for all the visits that really mattered. Once when I was struggling with a medication he even followed up with me later that day to make sure I was ok. He's wonderful.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Be prepared that RMA can feel like a factory, but don't let that cloud your experience. Mukherjee himself is a renowned and competent dr. You're in good hands.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
Dr Mukherjee genuinely care about his patients and took the time to talk at length with me and my husband, who is also a physician and had very detailed questions. He was responsive by email and his staff followed up in a caring and patient manner as well.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Isabelle)
I spoke with multiple nurses and each time the person knew exactly what I needed to do next and was able to guide me in the process, but don't expect a "buddy" throughout this. They have a large staff and they rotate around.
Describe your experience with RMA of New York.
It's true it's a well-oiled machine, but one that works! Go as early as possible for monitoring or risk waiting a while.
Describe your experience with your monitoring appointments at RMA of New York.
They are pretty flexible if you run late for monitoring or need to see a nurse that day.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
Insurance covered 90% of cost
10
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unsuccessful
NPS
6
NPS
7
Age 40 - 42
2 IUI
Unexplained
European
Income $200K - $499K
Business Executive
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
He's [Dr. Tanmoy Mukherjee] very knowledgable but seems rushed.... Although the care is good at RMA and all of the doctors are experienced and knowledgable, they see a high number of patients each day. They follow a very organized system and the doctors, nurses and office staff provide consistent service but it all seems automatic and hurried. I didn't often feel like I was able to get enough insight or information - especially when I was in for ultrasounds. I was usually told that a nurse would call me with results and will let me know what my doctor wants to do as a next step (during monitoring hours, I would see whatever doctor was available and not necessarily my own). Again, I feel like everyone is well trained and the information is correct but it feels very formulaic and hurried.
Although the care is good at RMA and all of the doctors are experienced and knowledgable, they see a high number of patients each day. They follow a very organized system and the doctors, nurses and office staff provide consistent service but it all seems automatic and hurried. I didn't often feel like I was able to get enough insight or information - especially when I was in for ultrasounds. I was usually told that a nurse would call me with results and will let me know what my doctor wants to do as a next step (during monitoring hours, I would see whatever doctor was available and not necessarily my own). Again, I feel like everyone is well trained and the information is correct but it feels very formulaic and hurried.
How was your experience with Tanmoy Mukherjee at RMA of New York?
He's very knowledgable but seems rushed.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Ask as many questions as you can.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
Although the care is good at RMA and all of the doctors are experienced and knowledgable, they see a high number of patients each day. They follow a very organized system and the doctors, nurses and office staff provide consistent service but it all seems automatic and hurried. I didn't often feel like I was able to get enough insight or information - especially when I was in for ultrasounds. I was usually told that a nurse would call me with results and will let me know what my doctor wants to do as a next step (during monitoring hours, I would see whatever doctor was available and not necessarily my own). Again, I feel like everyone is well trained and the information is correct but it feels very formulaic and hurried.
Describe your experience with RMA of New York.
Knowledgeable and experienced staff. High volume of patients - which means that the operations are managed well, but it can feel a bit impersonal. Considering the volume of patients, the staff works hard to make you feel like you are getting individualized attention.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
Some were covered by my insurance and some were not.
6
Doctor
Tanmoy Mukherjee
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
4 of 5
7
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012, Unsuccessful
NPS
0
NPS
0
Age 34
2 IUI
Diminished Ovarian Reserve
Unexplained
European
Income $200K - $499K
1st of 6 Docs
3 IUI With Other Docs
2 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I felt this doctor [Dr Mukherjee at RMA] was terrible. I was describing to him abdominal pain, bloating etc. all of these symptoms of endometriosis ( I didn't know at the time that's what it was) and he was like - sometimes people don't feel well. So he didn't listen to me. He just followed his "in the box" numbers. I did a couple IUIS there and it just felt like a total factory. My first FSH level was 28.5. I asked him about reproductive immunology and he made me feel very silly for asking.
I felt this doctor [Dr Mukherjee at RMA] was terrible. I was describing to him abdominal pain, bloating etc. all of these symptoms of endometriosis ( I didn't know at the time that's what it was) and he was like - sometimes people don't feel well. So he didn't listen to me. He just followed his "in the box" numbers. I did a couple IUIS there and it just felt like a total factory. My first FSH level was 28.5. I asked him about reproductive immunology and he made me feel very silly for asking.
How was your experience with Tanmoy Mukherjee at RMA of New York?
Just bad. Also, see my comments from the human section. He was hard to get a hold of. He was pushy pushy to IVG IV[F] I have to add. He dismissed my symptoms that I later learned pointed to endometriosis. AND later, I was diagnosed with stage 2 endometriosis. The funny (or not so funny) thing is, I read in NY Magazine that he is the expert in endometriosis. He totally unprofessionally told us how terrible another doctor we had met with was.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
I felt this doctor was terrible. I was describing to him abdominal pain, bloating etc. all of these symptoms of endometriosis ( I didn't know at the time that's what it was) and he was like - sometimes people don't feel well. So he didn't listen to me. He just followed his "in the box" numbers. I did a couple IUIS there and it just felt like a total factory. My first FSH level was 28.5. I asked him about reproductive immunology and he made me feel very silly for asking.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
He wanted us to do IVF right away. He did not believe in immune treatment. We did a couple medicated IUIs with him.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jill)
I felt they were disorganized and some of them were just rude.
Describe your experience with RMA of New York.
The clinic felt like a factory. Sometimes wait times were very long.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
Mostly covered by insurance bc we just did IUIS
0
Doctor
Tanmoy Mukherjee
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
0
Clinic
RMA of New York
NY - Eastside
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014, Unsuccessful
NPS
10
NPS
10
Age 41
2 IUI
Diminished Ovarian Reserve
Ashkenazi Jewish
Income $200K - $499K
Lawyer
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Tanmoy Mukherjee] was warm and thorough and realistic while being optimistic. I was fully aware of what i was getting myself into- i was prepared for him to be much more pessimistic, but he made me feel hopeful while also aware of everything at each stage...He took the time to explain everything to me and was warm...Clomid for first cycle. then injectibles for the next cycle. No results for the first two cycles. I continued injectibles for the next two cycles but didn't follow through with the IUIs. He encouraged me along the way, and was very supportive of acupuncture and other non-western methods.
It's [RMA of New York] large and not very private- i understood that there was a "factory-like" element to the clinic but i was pleasantly surprised by the compassion and effort and time I was given...Clomid for first cycle. then injectibles for the next cycle. No results for the first two cycles. I continued injectibles for the next two cycles but didn't follow through with the IUIs. He encouraged me along the way, and was very supportive of acupuncture and other non-western methods.
How was your experience with Tanmoy Mukherjee at RMA of New York?
He was warm and thorough and realistic while being optimistic. I was fully aware of what i was getting myself into- i was prepared for him to be much more pessimistic, but he made me feel hopeful while also aware of everything at each stage.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Appreciate his straightforwardness. Not a ton of hand-holding but he did make me feel cared for and cared about.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
He took the time to explain everything to me and was warm.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
Clomid for first cycle. then injectibles for the next cycle. No results for the first two cycles. I continued injectibles for the next two cycles but didn't follow through with the IUIs. He encouraged me along the way, and was very supportive of acupuncture and other non-western methods.
Describe your experience with RMA of New York.
It's large and not very private- i understood that there was a "factory-like" element to the clinic but i was pleasantly surprised by the compassion and effort and time I was given.
10
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2011 - 2013, Successful
NPS
10
NPS
10
Age 39 - 41
6 IVF
Uterine Fibroids
Unexplained
Black or African-American
Income $100K - $199K
1st of 2 Docs
7 IUI With Other Docs
2 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Trust and communicate with your doctor. Dr Mukherjee was always willing to address and explain and concerns I had and change treatment if I wasn't comfortable...Always knew who I was and my history. When I found out my pregnancy had lost the heartbeat while he was doing an ultrasound he was unbelievably kind
Get to the office [RMA of New York] early for ultrasounds, expect to wait. I do wish the clinic had an easy way to access records online. Betas, pregnancy tests, etc...The waiting area was always packed but I don't see anything that could be done about that...Trust and communicate with your doctor. Dr Mukherjee was always willing to address and explain and concerns I had and change treatment if I wasn't comfortable.
How was your experience with Tanmoy Mukherjee at RMA of New York?
Amazing doctor. Working with infertility patients takes compassion, patience and understanding on top of skill. I was very happy with him as my doctor.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Trust and communicate with your doctor. Dr Mukherjee was always willing to address and explain and concerns I had and change treatment if I wasn't comfortable.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
Always knew who I was and my history. When I found out my pregnancy had lost the heartbeat while he was doing an ultrasound he was unbelievably kind
Describe your experience with the nursing staff at RMA of New York.
Everyone with knowledgable and helpful.
Describe your experience with RMA of New York.
Get to the office early for ultrasounds, expect to wait. I do wish the clinic had an easy way to acces records online. Betas, pregnancy tests, etc
Describe your experience with your monitoring appointments at RMA of New York.
The waiting area was always packed but I don't see anything that could be done about that
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
I don't remember exactly, but I believe I paid @$12,000 per cycle
10
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2017, Successful
NPS
10
NPS
10
Age 45
1 Fertility Medications
Uterine Fibroids
European
Income $200K - $499K
Nurse or HC Services
3rd of 3 Docs
8 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
If I did have a question about a morning visit he [Dr. Tanmoy Mukherjee] was good about getting back to me...Honest and friendly he was easy to reach by email. I had been to previous clinics where they rushed into treatment and overlooked a fibroid that was clearly a problem. On my first scan dr Mukherjee said it had to go. A few clomid cycles after the surgery I was pregnant!
[The nurses at RMA of New York were] Available and caring...Very busy place but they know what they are doing. Multiple offices made monitoring easy. All staff are accessible by email. Working out financial issues was time consuming Overall very well run office...Honest and friendly he [Dr. Mukherjee] was easy to reach by email. I had been to previous clinics where they rushed into treatment and overlooked a fibroid that was clearly a problem. On my first scan dr Mukherjee said it had to go. A few clomid cycles after the surgery I was pregnant!
How was your experience with Tanmoy Mukherjee at RMA of New York?
Honest and friendly he was easy to reach by email. I had been to previous clinics where they rushed into treatment and overlooked a fibroid that was clearly a problem. On my first scan dr Mukherjee said it had to go. A few clomid cycles after the surgery I was pregnant!
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
He doesn’t monitor every day. If I did have a question about a morning visit he was good about getting back to me
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
He took the time to look at my records and perform a thorough ultrasound
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Paola)
Available and caring
Describe your experience with RMA of New York.
Very busy place but they know what they are doing. Multiple offices made monitoring easy. All staff are accessible by email. Working out financial issues was time consuming Overall very well run office
What specific things went wrong at RMA of New York?
  • Provided conflicting information
10
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2014, Successful
NPS
9
NPS
10
Age 38
1 IUI
1 IVF
PCOS
Unexplained
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Mukherjee [at RMA of New York] was always very honest and realistic about my diagnosis...[He] is reasonable yet aggressive. He did not want me to waste time with too many IUIs, which many people end up doing. We proceeded to IVF and ended up pregnant after 3 transfers.
Dr. Mukherjee [at RMA of New York] was always very honest and realistic about my diagnosis...[He] is reasonable yet aggressive. He did not want me to waste time with too many IUIs, which many people end up doing. We proceeded to IVF and ended up pregnant after 3 transfers.
How was your experience with Tanmoy Mukherjee at RMA of New York?
Dr. Mukherjee was always very honest and realistic about my diagnosis.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
Dr. Mukherjee is warm, has a good bedside manner and explains things thoroughly but easy to understand.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
Dr. Mukherjee is reasonable yet aggressive. He did not want me to waste time with too many IUIs, which many people end up doing. We proceeded to IVF and ended up pregnant after 3 transfers.
9
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2012, Successful
NPS
10
NPS
10
Age 38 - 41
8 IUI
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Spoke to me like a real person with a brain; wasn't flustered when I got emotional; spent time explaining things; was positive but honest.
[Dr. Muckherjee] Spoke to me like a real person with a brain; wasn't flustered when I got emotional; spent time explaining things; was positive but honest.
How was your experience with Tanmoy Mukherjee at RMA of New York?
I know of no weaknesses. He was the ideal doctor for me and I would recommend him to anyone for ART, and I have referred friends to him many times.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Be realistic and patient with the process. Ask questions.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
Spoke to me like a real person with a brain; wasn't flustered when I got emotional; spent time explaining things; was positive but honest.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: don't recall name)
Intelligence
10
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5

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