Rated 9.5
Strongly recommend: 79%Neutral: 21%9.5
79% strongly recommend
49 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.8
9.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.1
6.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
UMDNJ
Residency
U. of Pennsylvania
Fellowship
U. of Pennsylvania

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Thomas Molinaro works in 2 offices at

RMA of Marlton, New Jersey
Rated 9.3
Strongly recommend: 82%Neutral: 14%Don't recommend: 4%9.3

Explore Clinic
Eatontown
2 Industrial Way West, Suite 204
Eatontown, NJ 07724
Freehold
109 Professional View Dr., Bldg 100
Freehold, NJ 07728

49 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
8
NPS
8
Age 33
Diminished Ovarian Reserve
East Asian
Income $200K - $499K
Accountant
2nd of 2 Docs
1 IVF With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Molinaro's strengths are in his background, pedigree and neutral/warm personality...explains things thoughtfully and provides appropriate context without being overly technical...very open to questions and suggestions...very empathetic with our situation...Micro lupron flare protocol...Strong preference for eSET citing historical performance and specifically RMA NJ embryology lab's experience
[RMA of New Jersey] Freehold clinic is clean, well-managed, organized and what you expect...Very friendly, with 2 layers of nursing/management (a head nurse), which gives you confidence that together they can stay on top of things...We weren't provided enough information about certain prescription expiration dates. We had to figure out ourselves how to time out when to order each prescription so that the previous one won't expire. RMA NJ also doesn't communicate well with other RMA clinics
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
Dr. Molinaro's strengths are in his background, pedigree and neutral/warm personality. He explains things thoughtfully and provides appropriate context without being overly technical. He seems very open to questions and suggestions whereas other doctors may be a bit too prescriptive and cookie-cutter in their recommendations
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
Ask about his experience pertaining your specific diagnosis. Every doctor has different experience with specific conditions and situations. Ask a lot of questions and make the most use of both your times.
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
Dr. Molinaro was very empathetic with our situation and explained his thoughts and recommendation very clearly without being overly technical
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
Micro lupron flare protocol
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Lauren)
Very friendly, with 2 layers of nursing/management (a head nurse), which gives you confidence that together they can stay on top of things. Some practices do not have that extra layer of nursing management
Describe your experience with RMA of Marlton, New Jersey.
Freehold is a bit far for us coming from PA, but we spent a lot of time researching various clinics and doctors and decided using RMA NJ embryology lab in Baksing Ridge would give us the best chances given our challenging situation. For "easier" cases, their Marlton lab or other clinics in the region might be more than suitable. Freehold clinic is clean, well-managed, organized and what you expect. Certainly better than some clinics located in larger urban city centers.
Describe the costs associated with your care under Thomas Molinaro at RMA of Marlton, New Jersey.
Do not remember, was covered by Progyny at the time. Although be careful, some medications are cheaper to pay out of pocket vs. using Progyny's smart-cycle currency
Describe Thomas Molinaro's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Marlton, New Jersey.
Strong preference for eSET citing historical performance and specifically RMA NJ embryology lab's experience
What specific things went wrong at RMA of Marlton, New Jersey?
  • Failed to send your chart to another clinic
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of Marlton, New Jersey.
We weren't provided enough information about certain prescription expiration dates. We had to figure out ourselves how to time out when to order each prescription so that the previous one won't expire. RMA NJ also doesn't communicate well with other RMA clinics. Not the fault of RMA NJ per-se, but rather an issue with integration and coordination at the intra-state level of the organization.
8
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
RMA of Marlton, New Jersey
Freehold
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2021 - 2023, Successful
NPS
10
NPS
10
Age 36 - 38
1 IVF
Recurrent Pregnancy Loss
Unexplained
South Asian
Income $100K - $199K
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We were at our lowest when we met with Dr. Molinaro. The enthusiasm and the great advice he gave us made us look at life positively, which was very much needed for us...We have gone through fertility treatments at multiple locations and Dr. Molinaro is the best doctor we have. We just had a rainbow baby because of him after years of disappointment...Doctor had a strong preference for FET with single embryo transfer.
We are very happy with RMA New Jersey. They have a lot of patients. So it is easy to get intimidated. But our doctor and the nurse coordinator, Jandra stayed on top of things. We always felt cared for...We were at our lowest when we met with Dr. Molinaro. The enthusiasm and the great advice he gave us made us look at life positively, which was very much needed for us. Our nursing coordinator Jandra is amazing and patiently guided us every step of the way.
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
We have gone through fertility treatments at multiple locations and Dr. Molinaro is the best doctor we have. We just had a rainbow baby because of him after years of disappointment. We had gone through several rounds of unsuccessful fertility treatments at another clinic. Multiple doctors and specialists were pessimistic at our chances of having a baby and encouraged us to look at options like surrogacy. We were at our lowest when we met with Dr. Molinaro. The enthusiasm and the great advice he gave us made us look at life positively, which was very much needed for us. Our nursing coordinator Jandra is amazing and patiently guided us every step of the way. Continuing our fertility journey with Dr. Molinaro was one of the best decisions in our life. We were out-of-state patients, which added an additional layer of complexity, and Dr. Molinaro, Jandra, and other members of his nursing team worked with us to schedule our tests and monitoring. We genuinely felt cared for by his team. Dr. Molinaro was the first who tried to understand the reason for our infertility and adapt the process accordingly. Dr. Molinaro and his team changed our lives. It is difficult to express our gratitude for them using words. We will be forever grateful to him and his team.
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Jandra Weninger)
Jandra was on top of things. We were out-of-state patients. She took extra care to schedule all our visits according to our schedule. We had to monitor locally. Jandra coordinated with our local clinic and made sure treatment was on time.
Describe your experience with RMA of Marlton, New Jersey.
We are very happy with RMA New Jersey. They have a lot of patients. So it is easy to get intimidated. But our doctor and the nurse coordinator, Jandra stayed on top of things. We always felt cared for.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
The monitoring appointments were well scheduled. We were out-of-state patients. So we did our monitoring locally. As we got closer to the transfer, we traveled to NJ and did monitoring at RMA NJ. We got our monitoring done at either the Baskin Ridge or Eatontown location, depending on where we were staying. The flexibility they offered made a lot of things easy for us.
Describe the costs associated with your care under Thomas Molinaro at RMA of Marlton, New Jersey.
We have had treatments at other clinics. The costs associated with Dr. Molinaro and RMA is very reasonable and comparable. Each round of FET was around 4000-4500 (including monitoring) with another 1000-1300 for medications.
Describe Thomas Molinaro's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Marlton, New Jersey.
Doctor had a strong preference for FET with single embryo transfer.
10
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2022, Successful
NPS
10
NPS
10
Age 30 - 34
1 IUI
1 IVF
Poor Egg Quality
Unexplained
European
Income $200K - $499K
Teacher
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Molinaro was an excellent doctor from when we initially started going to RMA in 2018. I always felt at ease talking with him and learned a lot about the pregnancy infertility process and options through his meetings with us. During morning bloodwork, he was always very friendly and attentive to my questions. He assisted with a successful IUI in 2019…then a successful embryo transfer in 2022. Dr. M is the best.
[RMA of New Jersey] Strengths are the doctors and nurses. Weaknesses are the over abundance of patients waiting during 6 am bloodwork. Sometimes the wait is long—but worth it! RMA is super organized and I felt happy with my experience...Dr. Molinaro took the time to get to know me and my husband. He truly cared and developed a plan for a successful pregnancy. He emailed the day of my transfer wishing me luck because he could not make it last minute. He took the time to show he cared.
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
Dr. Molinaro was an excellent doctor from when we initially started going to RMA in 2018. I always felt at ease talking with him and learned a lot about the pregnancy infertility process and options through his meetings with us. During morning bloodwork, he was always very friendly and attentive to my questions. He assisted with a successful IUI in 2019…then a successful embryo transfer in 2022. Dr. M is the best. We love RMA!
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
Be open to listening to all options and bring a list of questions you have for him.
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
Dr. Molinaro took the time to get to know me and my husband. He truly cared and developed a plan for a successful pregnancy. He emailed the day of my transfer wishing me luck because he could not make it last minute. He took the time to show he cared.
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
Dr. M prescribed me Follistim to stimulate my ovaries beginning at a low dosage amount and gradually increasing. His plan was very detailed and calculated with success. We now have a son and a daughter.
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Lauren )
Lauren was the best and I looked forward to her voicemails during my work day to update me on bloodwork results and next steps. She always answered all my questions and I was very grateful for her!
Describe your experience with RMA of Marlton, New Jersey.
Strengths are the doctors and nurses. Weaknesses are the over abundance of patients waiting during 6 am bloodwork. Sometimes the wait is long—but worth it! RMA is super organized and I felt happy with my experience.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
Patients waited outside until doors opened at 6. Check in was fast and wait times were usually pretty short.
Describe the costs associated with your care under Thomas Molinaro at RMA of Marlton, New Jersey.
Biopsy of embryos was close to $5000 Testing of each embryo was $300
10
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
10
NPS
10
Age 33 - 36
6 IUI
2 IVF
Diminished Ovarian Reserve
Male Factor
Unexplained
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Molinaro always took the time to speak to my husband and I 1:1, answering all of our many questions and calming our anxieties about our treatment plans and overall process. He was always compassionate, and took the time to directly call us when we had bumps along the road. He was incredibly compassionate, kind, and direct about expectations while instilling a positive outlook and hope along our entire journey...
Sometimes, morning monitoring hours [at RMA of New Jersey] can get busy depending on the day and location...The monitoring doctors, nurses, phlebotomists, receptionists, all are rockstars at moving patients through to bloodwork and ultrasound as quickly as possible...kind, always responded to questions and concerns, and competent. Literally every single nurse who I spoke to at RMA (which were a lot of them as sometimes you’ll speak to covering nurses when your assigned nurse is out on a given day) we’re phenomenal...
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
Dr. Molinaro is our angel on this earth! Without him, my husband and I would not be expecting our first baby. After so many heartbreaking years of painfully struggling to conceive, he helped us to finally become pregnant. We still have a long journey to go to meet our baby, but without Dr. Molinaro, we would not be where we are today. He is kind, honest, sincere, funny, incredibly competent, and a wonderful listener. He kept hope alive for my husband and I during what felt like a never-ending journey, responded to us when we needed to chat, and always adjusted our treatment plan to fit our needs. I adamantly recommend Dr. Molinaro to absolutely anyone who is struggling to grow their family. You can’t get any better than him!
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
Don’t be afraid to ask questions. He is a great listener and really cares about your comfort in moving forward to next steps along the way. He eases fears while remaining honest.
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
Dr. Molinaro always took the time to speak to my husband and I 1:1, answering all of our many questions and calming our anxieties about our treatment plans and overall process. He was always compassionate, and took the time to directly call us when we had bumps along the road. He was incredibly compassionate, kind, and direct about expectations while instilling a positive outlook and hope along our entire journey. He is the absolute best!
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
We did 2 medicated cycles with trying naturally, 6 medicated IUI cycles, and 2 IVF cycles. Dr. Molinaro really let us decide what we were comfortable with at the time, while still providing his medical opinion each and every step of the way. He adjusted our 2nd IVF cycle which slightly modified the medications and length of time, giving us a much shorter cycle of injections and produced a significantly improved egg retrieval and embryo count. We really trusted him, and we are so glad that we did!
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Alana (and then Lauren))
Our first nurse at RMA was Alana who was fantastic. She was so compassionate, responsive, and competent. We were so sad when she moved on to a different role, but we were relieved to be assigned to Lauren who made us feel like we were in wonderful hands. Same as Alana, Lauren was kind, always responded to questions and concerns, and competent. Literally every single nurse who I spoke to at RMA (which were a lot of them as sometimes you’ll speak to covering nurses when your assigned nurse is out on a given day) we’re phenomenal. Cannot say enough amazing things about the entire nursing staff at RMA. They are lifelines during what can be a daunting process.
Describe your experience with RMA of Marlton, New Jersey.
I can’t say enough about how wonderful RMA is. You are at their offices so frequently during monitoring that these people truly become family, and RMA very quickly feels like a home away from home. Every single person is warm, helpful, gentle, and competent. RMA is a breath of fresh air during a tremendously challenging time of dealing with the unknown and managing through anxieties about family planning.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
Sometimes, morning monitoring hours can get busy depending on the day and location. I really didn’t mind because it was a constant reminder for me that I was not alone in this process, and that every patient was there for similar reasons as me. The monitoring doctors, nurses, phlebotomists, receptionists, all are rockstars at moving patients through to bloodwork and ultrasound as quickly as possible. I was going during the height of the COVID pandemic when certain locations were closed and they worked so hard to make the experience the best it could be for all patients. Also, monitoring hours are early, so it made it much less of a burden for me as I did not have to adjust my work day to constantly take time off of work which was so helpful.
Describe the costs associated with your care under Thomas Molinaro at RMA of Marlton, New Jersey.
Most of our treatments were covered by insurance.
Describe Thomas Molinaro's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Marlton, New Jersey.
Dr. Molinaro recommended that we do a frozen single embryo transfer to improve our likelihood of success. His medical guidance was absolutely critical for our success.
10
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2022, Unknown Success
NPS
9
NPS
9
Age 35 - 39
3 IUI
2 IVF
Unexplained
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Molinaro] is delicate but direct. He is hopeful but realistic. I was confident and informed for all of my tries. And when something didn’t work he contacted me and we changed course. He also listened to my concerns and made sure to adjust my treatment accordingly...2nd egg retrieval did a new protocol of Lupron, Follistim, and hCG. That resulted in 10 eggs and 5 embryos. I’m currently doing an unmedicated transfer cycle due to my history of migraines.
I always knew [our RMA of NJ nurse] was out and she had back up plans. I did talk to a lot of on call nurses and they were all fantastic...Everyone is polite but it’s busy and you may need to travel to get to offices. They are the best but wait times can be long unless you arrive very early to morning monitoring. With the number of people coming and going you do feel a bit like a number during morning sessions and procedures but only based on the number of patients
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
He is delicate but direct. He is hopeful but realistic. I was confident and informed for all of my tries. And when something didn’t work he contacted me and we changed course. He also listened to my concerns and made sure to adjust my treatment accordingly.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
Be honest and ask questions. He is there to help and inform.
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
I was always spoken to respectfully. And any bad or disappointing news Dr. Molinaro reached out personally.
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
First IUI- injections Follistim, resulted in live birth. Three years later 2 IUIs with Follistim did not get pregnant First egg retrieval did Follistim and Menapur did not do well on this protocol. Resulted in 3 eggs total and only 1 embryo. Had 9 follicles so it was disappointing. 2nd egg retrieval did a new protocol of Lupron, Follistim, and hCG. That resulted in 10 eggs and 5 embryos. I’m currently doing an unmedicated transfer cycle due to my history of migraines.
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Sara)
All of my cycles coincided with holidays, starting with IUI #1 around Thanksgiving and extending all the way to St Patrick’s Day! As a result my nurse was frequently out of the office when I needed things. I always knew she was out and she had back up plans. I did talk to a lot of on call nurses and they were all fantastic.
Describe your experience with RMA of Marlton, New Jersey.
They are a large operation. Everyone is polite but it’s busy and you may need to travel to get to offices. They are the best but wait times can be long unless you arrive very early to morning monitoring. With the number of people coming and going you do feel a bit like a number during morning sessions and procedures but only based on the number of patients. Doctors and staff are all friendly.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
If you got there early you had to wait in line before they open. However it was very organized and most times I was in and out in 30 minutes. Saturdays were the best days to go and Fridays were the worst!
Describe the costs associated with your care under Thomas Molinaro at RMA of Marlton, New Jersey.
I have insurance so most was covered. I only had to pay for no covered expenses like freezing, biopsy, and testing. Through insurance I also had copays and medicine costs.
What specific things went wrong at RMA of Marlton, New Jersey?
  • Failed to call with results
Describe the specific things that went wrong at RMA of Marlton, New Jersey.
Nothing wrong, but I did have to ask about test results of my embryo because my nurse was out of office and no one shared the info. It was a small thing but I was waiting a long time and if I didn’t ask for results might have still been waiting!
9
Doctor
Thomas Molinaro
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
9
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unsuccessful
NPS
8
NPS
8
Age 42 - 43
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
Ashkenazi Jewish
Income $100K - $199K
3rd of 3 Docs
4 IUI With Other Docs
3 IVF With Other Docs
Neutral
Neutral
Unsuccessful
I really like Dr Molinaro. I do wish we would have done some investigating of a good uterine environment before this last transfer. I do feel that Dr M has my best interests in mind and would like to do his best to help me succeed...I felt that the Dr was honest with me but also felt like I had a chance
[RMA of New Jersey] Strengths- great doctors. Well oiled machine. Great lab. Very organized. Weaknesses- that they don’t believe so much in endometriosis affecting fertility or other immune issues. I had endo removed by a prior Dr so I felt ok moving forward...Happy with my nurse. She’s been available and I felt like she was invested.
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
I really like Dr Molinaro. I do wish we would have done some investigating of a good uterine environment before this last transfer. I do feel that Dr M has my best interests in mind and would like to do his best to help me succeed.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
Be open and honest. Be prepared to advocate for yourself. But that’s with anyone, not specifically for him. I would say he’s definitely more open to ideas. I think it’s also different if he’s your first Dr or your third.
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
I felt that the Dr was honest with me but also felt like I had a chance
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
We did a microdose Lupron protocol. We did an estrace prime prior to stims. We decided not to use menopur as sometimes it is contraindicated for older patients like me. Day 2 started 10 units microdose Lupron 2x a day. Day 3 added 450 follistim. We also used low dose hcg. Started at 10 went up to 50 units. We got 14 eggs, 8 mature, 6 fertilized, 2 day 6 embryos. One was PGT normal.
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Lauren Bizub)
Happy with my nurse. She’s been available and I felt like she was invested.
Describe your experience with RMA of Marlton, New Jersey.
Strengths- great doctors. Well oiled machine. Great lab. Very organized. Weaknesses- that they don’t believe so much in endometriosis affecting fertility or other immune issues. I had endo removed by a prior Dr so I felt ok moving forward.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
Pretty well-oiled. I never felt like I waited a crazy amount of time. Some days were worse than others of course.
Describe the costs associated with your care under Thomas Molinaro at RMA of Marlton, New Jersey.
I have had insurance coverage up until now (I have used all) so costs were manageable. The only thing my insurance did not cover was PGT testing
Describe Thomas Molinaro's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Marlton, New Jersey.
No comments. I understand the rationale to only transfer one tested embryo. My previous IVF doctor transferred multiple untested only.
8
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
8
NPS
8
Age 38 - 39
1 IVF
Diminished Ovarian Reserve
European
Income $50K - $99K
1st of 3 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Neutral
Neutral
Unsuccessful
He [Dr. Molinaro] emailed me after our consult and at other points during treatment and called me to discuss our options once my eggs were stimulated and we could see I still repeated what I had done previously and only had about 3 large follicles. He really looked at our situation and gave us his honest opinion and statistics as to why he thought that way....He advised us that our money might be better spent with donor eggs, but we wanted to try one cycle with my own eggs with him. And he said he was willing to help us do that, but we didn’t have very high odds.
Advocate for yourself with billing and your nurse [RMA of NJ]. I feel like things could have been missed if I didn’t speak up to my nurse....There were times I left messages or sent emails and didn’t hear back until I followed up again a day or 2 later with another form of communication, usually the opposite of what I had last done, email or phone call. Then I would finally hear back. These were usually questions that were not immediately urgent like a medication question for that day, but I still was surprised at times when I didn’t hear back in 24 hours.
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
Dr. Molinaro came highly recommended from several women I knew that had gone to him and had success. However all of them had insurance coverage. He had much more compassion and better bedside manner than the doctor I saw prior to him, but he was almost twice the cost for me without insurance. He did explain, in a way he can’t work miracles and can only work with what I bring him and given the 3 cycles I had at dr before him being a low responder, he couldn’t guarantee anything. He advised us that our money might be better spent with donor eggs, but we wanted to try one cycle with my own eggs with him. And he said he was willing to help us do that, but we didn’t have very high odds. About 15% chance. Verses 60% chance with donor eggs.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
They are quick to recommend donor eggs. I think it is because they want to help you have success, but it’s then very daunting to look into the egg donor process. So much more complicated than IVF with your own eggs. Ask him any questions you have. He will give you a compassionate and honest answer.
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
He emailed me after our consult and at other points during treatment and called me to discuss our options once my eggs were stimulated and we could see I still repeated what I had done previously and only had about 3 large follicles. He really looked at our situation and gave us his honest opinion and statistics as to why he thought that way.
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
For my case where I had been unexplained infertility, but now DOR. (Low AMH and high FSH) Primed with estrace pill at end of my natural cycle leading up to IVF cycle. Gonal F and lupron and low dose HSG stims. Trigger shot Novarel.
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Amy)
There were times I left messages or sent emails and didn’t hear back until I followed up again a day or 2 later with another form of communication, usually the opposite of what I had last done, email or phone call. Then I would finally hear back. These were usually questions that were not immediately urgent like a medication question for that day, but I still was surprised at times when I didn’t hear back in 24 hours. I gave them the benefit of doubt. I’m not the type a person who calls repeatedly and one day if it’s not an emergency. As my cycle progressed I did feel a little more at ease with her. They were quick to get things in order so that I could pay before starting a cycle or moving to the next part. But then once I didn’t make it to transfer and I had questions about what we could do next and deciding if we would do donor egg or what we would do I feel like it went back again to pretty irresponsive and days in between my emails and questions.
Describe your experience with RMA of Marlton, New Jersey.
Advocate for yourself with billing and your nurse. I feel like things could have been missed if I didn’t speak up to my nurse. Doctors are very thorough and perform the ultrasounds every morning bright and early, I switched between the Freehold and Eatontown office so that I could have Dr. Molinaro as many mornings as possible. About twice I had other doctors. So that was comforting to have my doctor looking at my ultrasound and not just a technician to get to ask him little questions and a feel for things each day and then wait on bloodwork for final instructions later that day from nurse.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
6am to 8/8:30 I believe. I stuck to earlier times (6-7) so I could get home before my husband left for work and to get my child ready for school. The waiting room in Eatontown was often very full but it did move pretty quickly; Freehold there was hardly ever a wait for ultrasound or bloodwork.
Describe the costs associated with your care under Thomas Molinaro at RMA of Marlton, New Jersey.
$15,300 for retrieval ICSI and genetic testing, for their agreement with Aetna which does not cover IVF. Transfer would have been $4,500 more. My medications were covered, minimal copay.
Describe Thomas Molinaro's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Marlton, New Jersey.
They strongly encourage genetic testing and single embryo transfer. Of our three embryos all fertilized and 2 made it to day six blastocyst and then were sent to testing; both were found to be abnormal. So we never moved onto transfer.
What specific things went wrong at RMA of Marlton, New Jersey?
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of Marlton, New Jersey.
I didn’t have a medication that I needed at the start of my cycle, so I had to make a same day trip to pharmacy 1 hour away.
8
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 32
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We first went to our consult with Dr. Thomas Molinaro and he wanted to know everything in our past, he explained EVERYTHING, and made me feel so much more comfortable with the treatments we were about to undergo.... He is very compassionate, well educated, and has great bed side manner. He made me feel so comfortable with everything and gave me a sense of confidence that everything was going to work out well. He explained everything to great extent and made sure I understood each process.
Everyone [RMA of New Jersey] was very nice and explained things extensively. We got all the paperwork we needed. Everyone we came in contact with was compassionate and make sure we understood everything we needed to. We barely had a wait and were back with the doctor almost immediately.... We first went to our consult with Dr. Thomas Molinaro and he wanted to know everything in our past, he explained EVERYTHING, and made me feel so much more comfortable with the treatments we were about to undergo.
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
He is very compassionate, well educated, and has great bed side manner. He made me feel so comfortable with everything and gave me a sense of confidence that everything was going to work out well. He explained everything to great extent and made sure I understood each process.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
You will not regret it. I was so nervous before hand and once we sat with him it all went away.
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
We first went to our consult with Dr. Thomas Molinaro and he wanted to know everything in our past, he explained EVERYTHING, and made me feel so much more comfortable with the treatments we were about to undergo. He made sure I understood everything and gave me a sense of confidence that everything was going to go well. It has been a long road so far and for the first time I feel like things are going somewhere. Insurance is covering only $1,000 and we have every opportunity to shop around for cheaper treatment but as comfortable he made us feel I would find a way just to continue to see him. I would recommend him to anyone I know who is struggling with fertility!
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
I have been on letrozole for 3 cycles with my OBGYN and he wants me to do one or two with him so he can monitor me. He explained the difference with IUI/injections and IVF with PCOS.
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Lauren)
She explained everything and was very compassionate
Describe your experience with RMA of Marlton, New Jersey.
Everyone was very nice and explained things extensively. We got all the paperwork we needed. Everyone we came in contact with was compassionate and make sure we understood everything we needed to. We barely had a wait and were back with the doctor almost immediately.
10
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 31 - 32
1 IVF
Male Factor
Latinx
Income $100K - $199K
Marketer or PR
1st of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Molinaro is straightforward but kind. He isn't pushy in his recommendations and goes through all your options so you feel like you actually have a say in the process.... Ask all your questions - Dr. Molinaro knows it all and don't be afraid to ask about alternative options and what he's seen be successful/unsuccessful. He's looking at understanding the full picture here of your story so that you can have a good outlook.
This [RMA of NJ] is a well-oiled machine. Everything is really efficient from the nursing team, to the financial coordinator to the staff on the day of your egg retrieval/transfer. You can tell that they work really hard at understanding the process so they can get people through and do things right. I'd love to have some sort of patient portal to view all my bloodwork but can see where that make some patients crazy. I love that I get a call from my nurse within 3-4 hours of doing bloodwork and know exactly what's next for my protocol.
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
I love that when I go to see Dr. Molinaro that he tells me the next steps right there- I don't feel like I have to wait for him to make a decision. We've had a few setbacks but he's called to check-in and offer support every time and I can ask him about different options to try and trust that he knows exactly what to do to make sure that we get over the finish line. I've already recommended him to two friends.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
Ask all your questions - Dr. Molinaro knows it all and don't be afraid to ask about alternative options and what he's seen be successful/unsuccessful. He's looking at understanding the full picture here of your story so that you can have a good outlook.
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
Dr Molinaro is straightforward but kind. He isn't pushy in his recommendations and goes through all your options so you feel like you actually have a say in the process. His office is very friendly and I'm always able to get a hold of someone no matter what. That's a huge differentiator here. Knowing that my nursing team understands what I need during this process too.
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
I was on an agonist protocol with low dose HCG and Follistim. 10 units of low dose HCG and 275 of Follistim. I triggered with Lupron. I know that after egg retrieval, they did some sort of calcium addition to help with egg fertilization which helped a lot. We did a freeze-all cycle and had PGS testing done which resulted in 7 normal blastocysts. First transfer cycle- we transferred one embryo which resulted in an early miscarriage.
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Amy)
Amy is great. She's quick to respond to all my questions and is through in explaining the process for me. The rest of the nurses at the clinic are fantastic too!
Describe your experience with RMA of Marlton, New Jersey.
This is a well-oiled machine. Everything is really efficient from the nursing team, to the financial coordinator to the staff on the day of your egg retrieval/transfer. You can tell that they work really hard at understanding the process so they can get people through and do things right. I'd love to have some sort of patient portal to view all my bloodwork but can see where that make some patients crazy. I love that I get a call from my nurse within 3-4 hours of doing bloodwork and know exactly what's next for my protocol.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
Most days I could get in and out in 20 minutes. I've waited as long as 45 minutes to get done, however, once you know those busy times, you can maneuver your schedule a bit to adjust. It never derailed my morning.
Describe the costs associated with your care under Thomas Molinaro at RMA of Marlton, New Jersey.
PGS testing, Embyro storage fees. All the rest was charged and covered by insurance
10
Doctor
Thomas Molinaro
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 35 - 36
2 IVF
2 Embryo Freezing
European
Latinx
Income $200K - $499K
2nd of 2 Docs
2 IVF With Other Docs
2 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
after poor results at another clinic. Dr. Molinaro put me on a stimulation protocol that worked much better. After two stimulation cycles and a frozen transfer I got pregnant and delivered a healthy baby...He is very approachable and will take the time to discuss options and answer questions...Estrogen priming protocol for stimulation which worked very well. He also put me on supplements to help with egg quality...He recommended single embryo transfer - which I agree with 100%.
Even though RMANJ is a large group and I mostly went to Basking Ridge for monitoring, I never felt like a number. During the IVF process I got to interact with different Doctors, nurses and staff. Everybody was very nice and respectful...Lauren [nurse] was excellent. She responded to my questions quickly, followed up in a timely manner and always provided clear instructions...it would never take long. It was run very efficiently and the hours were very convenient.
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
Dr. Molinaro had a great bedside manner and positive attitude. IVF is a difficult journey and he made it all much easier. He was also very realistic - yet very tactful when setting expectations. He answered all my questions promptly and was great at explaining the more "technical" aspects of the treatment in a way I could easily understand. I came to RMANJ after poor results at another clinic. Dr. Molinaro put me on a stimulation protocol that worked much better. After two stimulation cycles and a frozen transfer I got pregnant and delivered a healthy baby.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
You can trust he will do his best to help you. He is very approachable and will take the time to discuss options and answer questions.
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
Dr. Molinaro had a great bedside manner and positive attitude. IVF is a difficult journey and he made it all much easier. He was also very realistic and tactful when setting expectations. He answered all my questions promptly and was great at explaining the more "technical" aspects of the treatment in a way I could easily understand. Even though RMANJ is a large group and I mostly went to Basking Ridge for monitoring, I never felt like a number. During the IVF process I got to interact with different Doctors, nurses and staff. Everybody was very nice and respectful.
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
Estrogen priming protocol for stimulation which worked very well. He also put me on supplements to help with egg quality. After two stimulation cycles and a FET I got pregnant and delivered a healthy baby.
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Lauren)
Lauren was excellent. She responded to my questions quickly, followed up in a timely manner and always provided clear instructions. When she was on vacation the other nurses that covered for her were all great.
Describe your experience with RMA of Marlton, New Jersey.
After having experienced treatment at two of the top fertility clinics on my home state, I could tell that the quality of care of RMANJ was much better. They are a large practice but I never felt like a number. They were very well organized and wait times for monitoring appointments were rarely long. As part of a treatment cycle I interacted with different doctors/nurses and it all seemed very well coordinated. In my case the rate of embryos making it to day 5 was also much better than at other clinics - a testament to the quality of the lab and lab staff. They are one of the top fertility research centers in the world and it shows on their success rates.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
I mostly went to Basking Ridge for monitoring and it would never take long. It was run very efficiently and the hours were very convenient.
Describe the costs associated with your care under Thomas Molinaro at RMA of Marlton, New Jersey.
Treatment was covered by insurance which was billed about 17K per stimulation cycle (including PGT and ICSI) and 5K for FET transfer. Medications were about 6K per stimulation cycle.
Describe Thomas Molinaro's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Marlton, New Jersey.
He recommended single embryo transfer - which I agree with 100%.
10
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 41
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
European
Latinx
Income $100K - $199K
Graphic Designer
4th of 4 Docs
1 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Out of all the doctors I've worked with at four different clinics Dr. Molinaro is the only one that provided his direct email address and was reachable by phone without having to go through many people. When things were time sensitive, Dr. Molinaro always replied to emails promptly (usually within the same day) or called back on the same day.... It's clear to me that he really wants his patients to feel both physically and emotionally healthy.
Monitoring appointments were very organized and well run and wait times were much shorter than I experienced at other clinics. During our treatment cycles we went to many RMA locations for monitoring and experienced this same level of efficiency.... RMA-NJ's greatest strength is that they are successful. At the end of the day this should be the number one factor in choosing a fertility clinic. But as you peel back the onion you realize that they are successful because they are uniquely strong in so many areas.
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
My experience with RMA and Dr. Molinaro was exactly what I was looking for after settling for less at other clinics and with other doctors. One thing that immediately stood out to me was that he was reachable. He gave us his direct email address, which may seem like a small thing but for us this was very different than what we experienced at other clinics. Dr. Molinaro has a lot of confidence in his clinic and in their protocols but he was always patient with answering my questions and listening to my concerns. I am someone who wants to understand everything that's going (so that I can then let go and trust the process) so it was helpful that he was willing to answer questions and talk through things. It's clear to me that he really wants his patients to feel both physically and emotionally healthy.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
Trust him but ask questions. He'll patiently answer them and put you at ease.
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
Out of all the doctors I've worked with at four different clinics Dr. Molinaro is the only one that provided his direct email address and was reachable by phone without having to go through many people. When things were time sensitive, Dr. Molinaro always replied to emails promptly (usually within the same day) or called back on the same day. I was able to put my trust in Dr. Molinaro which was a relief after the experiences I had with doctors at other clinics.
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
We did an Antagonist protocol with estrogen priming which included Estrace for 10 days (during the luteal phase) leading up to CD1. Low dose HCG starting on CD1, Gonal F (or Follistim) starting on CD3, Ganirelix (or Cetrotide) starting on CD8, Omnitrope (HGH) for last few days before retrieval. - The rational for estrogen priming with Estrace was to facilitate a more gradual and coordinated growth of follicles. - The low dose-HCG is a much less expensive alternative to Menopur. We were given the option of Menopur or low dose HCG and we picked low dose HCG because of the cost (and had better results). - The Gonal F (or Follistim) was used to stimulate the follicles to grow - The Ganirelix (or Cetrotide) was used to prevent ovulation while stimulating. - The Omnitrope (HGH) was an add-on (optional) which we added to improve egg quality. The jury is still out on it but we had success in the two cycles where we used it (and failure in the 2 cycles where we didn't) so I think it's worth trying. With this protocol we had more eggs retrieved, more fertilized eggs, more blasts, and more PGS/CCS euploid embryos.
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Beth)
Beth is highly competent, organized, knowledgeable, and responsive. When we met with her at the consultation she provided her direct email address and direct phone number so I knew I could always reach her if I need to. She has been great at answering our questions and walking us through the process and guiding us on what to expect every step of the way. She has been supportive of us through the ups and downs, the worries, the hopes and the fears. When Beth is not available or out of the office the other nurses have also been responsive and communicative. RMA-NJ is a well oiled machine and you never feel like you're treatment is slipping through the cracks. Everyone on the team knows what's going on.
Describe your experience with RMA of Marlton, New Jersey.
RMA-NJ's greatest strength is that they are successful. At the end of the day this should be the number one factor in choosing a fertility clinic. But as you peel back the onion you realize that they are successful because they are uniquely strong in so many areas. Some strengths: - Excellent at communication (via phone and email) - Centralized records that the medical team can access so that information is shared - Innovative: They conduct research and trials so they are always pushing for innovation and new approaches, - Convenient: They have a lot of locations in NJ and you can monitor at any of them - Flexible: This is so important if you are out of state, like we were. They will work with you and make the process seamless - Excellent doctors - Competent, knowledgeable, and organized nurses - CCS/PGS lab in house (they donated the CCS lab that they developed to a non-profit and it's located at their headquarters) - Highly skilled embryologists Minor weaknesses: - I don't love their email system but this is a problem with many clinics. It worked out ok for us though. - There isn't an online portal to get results information and I like to have all the information during my cycles so that I can follow along. My nurses were happy to provide this to me though. I wouldn't want to trade interaction with my doctors and nurses for a portal, though.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
Monitoring at RMA is quite early in the morning (6-7:30 am) which was sometimes hard for us because we were coming from out of state and typically arriving very late at night the night before. But, early mornings are an integral and expected part of the IVF process so we adapted. Monitoring appointments were very organized and well run and wait times were much shorter than I experienced at other clinics. During our treatment cycles we went to many RMA locations for monitoring and experienced this same level of efficiency.
Describe Thomas Molinaro's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Marlton, New Jersey.
With PGS/CCS euploid embryos our clinic transfers one embryo
10
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
9
NPS
9
Age 33
1 IVF
PCOS
Poor Egg Quality
European
Income $100K - $199K
Teacher
2nd of 2 Docs
2 IUI With Other Docs
4 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We began treatment with Dr. Molinaro after several failed rounds of IUIs and IVF with another doctor. We were looking for someone who was going to be aggressive with our treatment and willing to take risks which Dr. Molinaro was. We really felt like he tailored our treatment plan to fit us and our needs. Dr. Molinaro pays attention to detail, is up-to-date on the latest research and procedures and takes each treatment step-by-step so as not to overwhelm you.
It [RMA of NJ] is a large operation and unfortunately this means that you don't see your doctor often. Coming from a smaller RE practice, this took some getting used to. I definitely had moments where the large scale practice was glaringly obvious. For example during monitoring I had one doctor, who hadn't reviewed my case or infertility history, see my ultrasound and comment that I was responding really well to stims and should be able to get my "whole family in the freezer."
How was your experience with Thomas Molinaro at RMA of Basking Ridge, New Jersey?
We began treatment with Dr. Molinaro after several failed rounds of IUIs and IVF with another doctor. We were looking for someone who was going to be aggressive with our treatment and willing to take risks which Dr. Molinaro was. We really felt like he tailored our treatment plan to fit us and our needs. Dr. Molinaro pays attention to detail, is up-to-date on the latest research and procedures and takes each treatment step-by-step so as not to overwhelm you.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Basking Ridge, New Jersey?
We did not see him often during treatment, but he is just a phone call away.
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Basking Ridge, New Jersey?
Dr. Molinaro takes the time to answer all of our questions. He calls to check up on us and in general his bedside manner is such that we feel he truly cares about us and is deeply committed to getting us to our goal.
Describe the protocols Thomas Molinaro used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
My treatment included gonal f and low dose hcg. It resulted in a successful egg collection with a large number of eggs retrieved. Unfortunately after our retrieval, we did not get the outcome we were hoping for, but meds were adjusted for the next round.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey.
Our nurse is compassionate, organized and caring. She has been a good support during this time. While out of cycle I sometimes struggled getting a hold of her as her automatic out-of-office reply seems to begin in early afternoon. However, I don't remember this being an issue while in cycle; she was easy to get in touch with and correspondence was reciprocated quickly.
Describe your experience with RMA of Basking Ridge, New Jersey.
It is a large operation and unfortunately this means that you don't see your doctor often. Coming from a smaller RE practice, this took some getting used to. I definitely had moments where the large scale practice was glaringly obvious. For example during monitoring I had one doctor, who hadn't reviewed my case or infertility history, see my ultrasound and comment that I was responding really well to stims and should be able to get my "whole family in the freezer." I knew this would not be the case based on my egg quality issue and previous IVF rounds, but she obviously did not know my history or situation. If monitoring or embryo updates fell on a weekend, usually a nurse or doctor you did not know would call you with the news, and not the nurse or doctor you are most comfortable with. Situations like this sometimes made monitoring feel impersonal, although all the doctors and nurses I came into contact with were lovely. Despite the size of the practice, I usually did not wait long for monitoring and always felt like I could reach out to my nurse or doctor if I needed personal attention.
Describe your experience with your monitoring appointments at RMA of Basking Ridge, New Jersey.
While it was definitely efficient, it did feel like an assembly line. However, aside from one long wait, I never waited more than 30 minutes for monitoring.
Describe the costs associated with your care under Thomas Molinaro at RMA of Basking Ridge, New Jersey.
Everything was paid for out of pocket. With meds, IVF, PGS, we spent about $25,000 for one round. They do not offer IVF packages for multiple rounds for those paying out of pocket, or at least none were offered to us at the time.
What specific things went wrong at RMA of Basking Ridge, New Jersey?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of Basking Ridge, New Jersey.
Minor issues occurred such as the wrong tests codes on outside lab slips, failure to call prescriptions and once a bizarre check-in situation where the receptionist thought I was someone else (despite the hand print ID technology) all the way through check-in until she tried to charge me a copay, which I don't pay for monitoring, and then we realized what happened.
9
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
RMA of Basking Ridge, New Jersey
Basking Ridge
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
9
NPS
9
Age 34 - 36
1 IVF
Donor Eggs
Unexplained
European
Ashkenazi Jewish
Income $100K - $199K
Teacher
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Molinaro] is easily accessible for questions by phone, via email, and to meet when necessary. Furthermore, he takes ownership over his prescribed treatment and is willing to make adjustments when things don’t work as expected...We inquired about transferring multiple embryos and he was not in favor. He informed us of the increased chance of the eggs splitting in such a scenario.
In terms of strengths [at RMA of New Jersey], all of the doctors who take part in monitoring are capable and communicative and seem familiar with our case. They are efficient I handling the number of cases that come in during morning hours...Sue [nurse] has been wonderful throughout this process. She is always timely in her communications, thorough in her instructions, and sensitive to the process. I have not experienced any negatives under her care.
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
As mentioned previously, his bedside manner and approachability are two of Dr. Molinaro’s strengths. He is easily accessible for questions by phone, via email, and to meet when necessary. Furthermore, he takes ownership over his prescribed treatment and is willing to make adjustments when things don’t work as expected. The only setback is that we have not been pregnant just yet. He remains positive that we will be successful, so I’m optimistic to continue treatment and look forward to giving it another shot with my next transfer.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
Request that he be the doctor doing the embryo transfer if you get to that point.
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
Dr. Molinaro’s bedside manner is better than any doctor I have ever seen. He is sensitive to the difficulties of treating infertility, while at the same time honest and open about treatment and expectations. He has personally called on a number of occasions to deliver results and has made himself available to meet whenever we request a meeting.
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
Dr. Molinar’s overall strategy was probably different than most others experience given I am going through CO-IVF and acting as the gestational carrier for my wife’s eggs. First we had to go through six rounds of IUI to prove infertility. The first three we did without medications and the second three with injections. After six failed IUI attempts with no positive results, my wife was diagnosed infertile which allowed us to advance to IVF. Because her health (back issues) deteriorated over the course of treatment, we decided to make me the carrier. We were able to retrieve 14 eggs from her first retrieval, of which 11 were mature, 9 fertilized, and 3 made it to day 5 blastocyst stage. We tested those three and ended up with 2 grade A embryos. My first transfer did not result in a pregnancy. I was taking 1 ml of progesterone shots nightly leading up to and after the transfer and estrace pills 2 times daily before and after the transfer. My second attempt following the same protocol with the exception of estrace 3 times daily after the transfer resulted in a low beta result which climbed for a few days only to fall about a week later. At first we thought that I was having an ectopic pregnancy, but it was later thought that it had either been an early miscarriage or a chemical pregnancy. We are about to do another retrieval round with my wife as we are out of embryos.
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Susan Welgos)
Sue has been wonderful throughout this process. She is always timely in her communications, thorough in her instructions, and sensitive to the process. I have not experienced any negatives under her care.
Describe your experience with RMA of Marlton, New Jersey.
In terms of strengths, all of the doctors who take part in monitoring are capable and communicative and seem familiar with our case. They are efficient I handling the number of cases that come in during morning hours. Also, they advertise top of the industry results in terms of success of live birth rates.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
A line frequently develops at the very opening of monitoring hours, but RMA is efficient at getting through this slight back up. If you show up even 20 min shred after hours begin, there may be 1-3 people ahead of you. I have never waited longer than 20 minutes to be seen though even at the busiest hours.
Describe the costs associated with your care under Thomas Molinaro at RMA of Marlton, New Jersey.
We had to pay for each vial of sperm though that is not associated with the clinic at all. To date we have spent nearly $10,000 to that end. Because my wife and I have good insurance, RMA collected copays from us until our deductible was reached and then they collected nothing from us when monitoring. Because we ran out of money for fertility treatments under my wife’s insurance we were responsible for paying approximately $9000 for the remaining cost of our first retrieval which included ICSI and the testing of embryos. We decided to pay the cash rate for meds so to not take even more money out of that bucket; this cost us approximately $3500. We are still waiting to see how much my transfers will cost us as it’s possible her insurance will cover some of those expenses. If not each transfer will cost us about $4500.
Describe Thomas Molinaro's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Marlton, New Jersey.
We inquired about transferring multiple embryos and he was not in favor. He informed us of the increased chance of the eggs splitting in such a scenario.
9
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2018, Successful
NPS
10
NPS
10
Age 36
2 IUI
1 IVF
Unexplained
European
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Molinaro always took time to answer questions I had, respond to emails I sent, and proactively reach out to see how I was doing throughout my cycles. I even went for monitoring at another office where he was covering for the day, and he went out of his way to find me to see how I was doing. His positive attitude and honesty was always reassuring.... I felt he was always accessible if I needed to ask a question or had a concern. His positive attitude and honesty allowed us to trust him and this process, and we can’t imagine going through this without anyone else.
I love the hours and flexibility because working full time makes it difficult to schedule bloodwork and monitoring appointments in the middle of the day. Also, the ability go to other locations [RMA of NJ] for bloodwork and monitoring was fantastic because I work about an hour away from our primary office location. Being able to go to another office that was 10 min from my job made it so easy to stop before work, especially during the cycles that required very frequent appointments.
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
Dr Molinaro made this experience so much better than we could have anticipated. He clearly communicated with us to help set goals, define our plan, and answer any and all questions we had. I felt he was always accessible if I needed to ask a question or had a concern. His positive attitude and honesty allowed us to trust him and this process, and we can’t imagine going through this without anyone else.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
Trust what he is doing and never be afraid to ask questions.
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
Dr Molinaro always took time to answer questions I had, respond to emails I sent, and proactively reach out to see how I was doing throughout my cycles. I even went for monitoring at another office where he was covering for the day, and he went out of his way to find me to see how I was doing. His positive attitude and honesty was always reassuring.
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Lauren Bizub)
Lauren was amazing and we are so thankful she was our nurse. She was very organized, always responded promptly to any messages I left, and clearly communicated everything we needed to know.
Describe your experience with RMA of Marlton, New Jersey.
I love the hours and flexibility because working full time makes it difficult to schedule bloodwork and monitoring appointments in the middle of the day. Also, the ability go to other locations for bloodwork and monitoring was fantastic because I work about an hour away from our primary office location. Being able to go to another office that was 10 min from my job made it so easy to stop before work, especially during the cycles that required very frequent appointments.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
Monitoring appointments were wonderful because I could go before work and not have to worry about taking time off from my job. Additionally, they flexibility to go to multiple locations also helped me avoid missing time at work.
Describe the costs associated with your care under Thomas Molinaro at RMA of Marlton, New Jersey.
Our insurance covered a lot of the cost, so we were very fortunate. Additionally, we opted to pay out of pocket for genetic testing, which was our personal decision.
10
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
8
NPS
10
Age 33
1 IUI
Unexplained
Income $100K - $199K
2nd of 2 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
So far I am very comfortable with him [Dr. Molinaro] as my doctor. I feel positive about the situation. We crafted a plan that works with my budget and my life at the moment. While i have been told that I would likely do very well with ivf, finances are preventing me from going that route.... So far, one round of iui in process with clomid and ovidrel trigger. This is due to me having unexplained infertility and therefore was the recommended course of action the avoid the high oop costs of ivf.
The atmosphere in the office [RMA of New Jersey] is very calming and the staff makes it a top priority to make patients feel comfortable. The hours are great especially for working patients. Labs and procedures can be done in early mornings which is wonderful.... Jandra [nurse] is wonderful and has been my rock throughout this process thus far. She gets back to my questions quickly and has really provided a lot of support throughout this process as my first doctor had unexpectedly left the practice.
How was your experience with Thomas Molinaro at RMA of Basking Ridge, New Jersey?
So far I am very comfortable with him as my doctor. I feel positive about the situation. We crafted a plan that works with my budget and my life at the moment. While i have been told that I would likely do very well with ivf, finances are preventing me from going that route.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Basking Ridge, New Jersey?
Be honest about your goals and expectations. Let him know how much or how little information you need.
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Basking Ridge, New Jersey?
I am still early in the process with Dr Molinaro but he performed my HSG testing and had a detailed consultation with me. He answered all of my questions in a detailed way and made sure I get comfortable with the path forward.
Describe the protocols Thomas Molinaro used in your cycles at RMA of Basking Ridge, New Jersey and their degree of success.
So far, one round of iui in process with clomid and ovidrel trigger. This is due to me having unexplained infertility and therefore was the recommended course of action the avoid the high oop costs of ivf.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Jandra )
Jandra is wonderful and has been my rock throughout this process thus far. She gets back to my questions quickly and has really provided a lot of support throughout this process as my first doctor had unexpectedly left the practice.
Describe your experience with RMA of Basking Ridge, New Jersey.
The atmosphere in the office is very calming and the staff makes it a top priority to make patients feel comfortable. The hours are great especially for working patients. Labs and procedures can be done in early mornings which is wonderful.
Describe the costs associated with your care under Thomas Molinaro at RMA of Basking Ridge, New Jersey.
I had to pay copays for office visits. I had to pay for the meds for the iui out of pocket (clomid and ovidrel). My finance contact was able to submit the ultrasounds and blood work separately to my insurance carrier and they paid for that. I will have to pay for the iui procedures out of pocket by all in all, the process has been less costly than I anticipated so far.
8
Doctor
Thomas Molinaro
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
10
Clinic
RMA of Basking Ridge, New Jersey
Basking Ridge
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
NPS
10
NPS
10
Age 35 - 37
1 IVF
Male Factor
Uterine Fibroids
European
Income $100K - $199K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
From consult to treatment, Dr. M treated me like a person and I always knew and understood the process and the plan... I think it takes a special doctor and team to know whats best for the patient. Amazing follow-up and bedside manner and just a truly wonderful doctor. I have a wonderful 10 month old daughter because of him...He is the best! I felt so comfortable and understood so much after 1 visit with him.
I always felt rushed when speaking with the nursing staff [at RMA] and I often would have to ask for info to be repeated or ask for detailed info. This is one area where I feel they could do with some more help...this clinic is amazing and the staff is fantastic....It depended on the day and who was running the monitoring, but 95% of the time it was a quick and easy process... I also loved the collaboration between all the doctors in the practice.
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
I have nothing but positive things to say about Dr. Molinaro. After a really terrible consult with another clinic/doctor, Dr Molinaro was a breath of fresh air. From consult to treatment, Dr. M treated me like a person and I always knew and understood the process and the plan. Another clinic has diagnosed me as the fertility issue due to a large fibroid and wanted me to have a major surgery before even testing my husband. Going to RMA and Dr. M, we learned the fibroid wasn't the issue and in fact it was male factor morphology so we moved right to IVF. Once pregnant, we have a rough couple weeks with concerns of a potential cornual pregnancy and Dr. M was with me every step of the way. I also loved the collaboration between all the doctors in the practice. I was sent to see one doctor who was the fibroid expert and saw Dr Bergh during the early pregnancy because he was the best with our problem. I think it takes a special doctor and team to know whats best for the patient. Amazing follow-up and bedside manner and just a truly wonderful doctor. I have a wonderful 10 month old daughter because of him and we will be starting the process for #2 in the next few weeks.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
He is the best! I felt so comfortable and understood so much after 1 visit with him.
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
Dr Molinaro was hands on with my treatment, and stayed in contact every step of the way. I never doubted our course of treatment or the results.
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
We did a estrogen priming cycle for retrieval with Follistim, Novadril,, Garnirelix, low dose hcg and lupron trigger. ICSI was a must for us with our primary infertility issue was male factor morphology. My first transfer was a medicate cycle with was unsuccessful, so for frozen transfer #2 we did a natural cycle and it was a success. Following the same protocol for this round as well.
Describe your experience with your nurse at RMA of Marlton, New Jersey.
The nurses have the toughest job in this process. I always felt rushed when speaking with the nursing staff and I often would have to ask for info to be repeated or ask for detailed info. This is one area where I feel they could do with some more help. The info I was given was always spot on and fantastic, but it just was so fast
Describe your experience with RMA of Marlton, New Jersey.
Have paper next to you with questions written down when expecting calls or directions. This process can be overwhelming, but know this clinic is amazing and the staff is fantastic.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
It depended on the day and who was running the monitoring, but 95% of the time it was a quick and easy process.
Describe the costs associated with your care under Thomas Molinaro at RMA of Marlton, New Jersey.
I have great insurance, so I had a copay at consult, at start of cycle and the pregnancy monitoring.
Describe Thomas Molinaro's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Marlton, New Jersey.
We had 3 embryos which made it to blast, and our first transfer was an eSET and was unsuccessful. Our second transfer was our choice, and we chose to do a multiple embryo transfer which resulted in a singleton birth.
10
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 30 - 31
3 IUI
1 IVF
Male Factor
PCOS
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Molinaro] always made sure I knew what was going on with my body and treatments and was very open about everything. He answered e-mails within the same day, called me a couple times to check me after a slight complication, and even e-mailed me on a Sunday morning about an hour or so before my FET to wish us good luck. I always felt very comfortable with him as my doctor. I am currently pregnant with our first child and already look forward to seeing Dr. Molinaro again in the future for our next children.
RMA of Eatontown is a very good office. The staff is all very friendly, including the phlebotomists (even at 6am), and they remember who you are. Even though I didn't see my primary doctor during all of my morning monitoring, all of the doctors I did see were great and explained things to me...She [nurse] described everything in very clear detail, so I never had any confusion on medications or dosages. If I couldn't speak to her until a certain time of day, she made sure that she was free to speak to me at that time...
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
Dr. Molinaro on was an excellent doctor. He always made sure I knew what was going on with my body and treatments and was very open about everything. He answered e-mails within the same day, called me a couple times to check me after a slight complication, and even e-mailed me on a Sunday morning about an hour or so before my FET to wish us good luck. I always felt very comfortable with him as my doctor. I am currently pregnant with our first child and already look forward to seeing Dr. Molinaro again in the future for our next children.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
Get him as your primary doctor for your treatments!
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
RMANJ was the second infertility clinic I visited after 6 months of failed treatment elsewhere. One of the things I liked more about Dr. Molinaro was how he treated me and my husband like intelligent people (unlike the first place I wewnt, where every question I asked, I was answered like I was stupid and should've known the answer.) On our very first visit, Dr. Molinaro diagnosed my very obvious PCOS and we set a plan in place that my husband and I were comfortable with. All of our questions were answered and we never felt rushed.
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
Since Dr. Molinaro completely disagreed with the first treatment I had done at another clinic, he decided to bypass any sort of pill treatment (Clomid. Letrozole). He also explained to me why they probably wouldn't work for me anyway. We decided to do 3 IUI cycles with injectible medications (Gonal-F). After the second one, we weren't sure what step to take next. Dr. Molinaro did not tell us what to do, but instead helped guide our decision to try one more round of IUI before moving onto IVF. Once we decided to go to IVF, Dr. Molinaro sat down and had an in-depth conversation with me and my husband describing how the whole cycle would go, how long it would take, etc. He answered all of our questions, both in the office and via e-mail. He explained why FET would work better for me than a fresh transfer, as well as transferring only 1 embryo at a time, so that is the route we took. Our first egg retrieval and (1)frozen egg transfer were both successful, resulting in a pregnancy with 1 baby boy due in January 2017. We have 2 frozen embryos that we plan on transferring one at a time in the future.
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Samantha)
Samantha was a great nurse! She knew that I was a teacher and unable to answer phone calls during the day, so she made sure to leave me detailed messages every time she called or e-mailed. If I e-mailed her a question, she always responded within the day, mostly within just a couple of minutes. She described everything in very clear detail, so I never had any confusion on medications or dosages. If I couldn't speak to her until a certain time of day, she made sure that she was free to speak to me at that time. Once we got a positive pregnancy test, she was excited to tell us the good news and seems excited to see pictures of our baby once he's born (she also wanted to see pictures from our gender reveal party). It made me feel like I was her only patient.
Describe your experience with RMA of Marlton, New Jersey.
RMA of Eatontown is a very good office. The staff is all very friendly, including the phlebotomists (even at 6am), and they remember who you are. Even though I didn't see my primary doctor during all of my morning monitoring, all of the doctors I did see were great and explained things to me. My only complaint was once I was released. I had to pick up a folder of information from the front desk and the receptionist loudly congratulated me on being pregnant and released and wished me good luck, in front of a whole waiting room of women. As happy as I was, I was embarrassed when she spoke so loudly. I remember one morning while I was waiting for monitoring and she did the same to another woman; I remember being so jealous and wondering why she didn't keep her voice down.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
Morning monitoring, for the most part, was very quick and easy. I was usually in and out in under half an hour, with many visits being done within 10 minutes! One morning there was a back up and I couldn't stay. Since it wasn't a vital day during my cycle, I wasn't worried about having to come back the next day, but I got a little bit of an attitude from the receptionist when I told her I had to leave (as a teacher, I had no wiggle room to arrive to work late). Once I got home, I e-mailed my nurse to explain what happened and she answered within 10 minutes. She apologized and then she told me she spoke to Dr. Molinaro and he wanted me to wait an extra day so that HE himself could see me for monitoring.
Describe the costs associated with your care under Thomas Molinaro at RMA of Marlton, New Jersey.
I don't remember the exact amount we spent, but between 3 IUIs, 1 IVF, and medications, we spent close to $30,000, all out of pocket. When 2 IUI cycles were not completed fully (we missed one out of 2 days for Christmas and another day bc of a snowstorm), I asked Dr. Molinaro if we could catch a little break on them. He didn't hesitate to answer, "of course" and he told our finance coordinator (who we had to switch) to take off 10% from our IUI bill. Since we also had an issue with our first finance coordinator, when I told Dr. Molinaro, he immediately took action to switch her for us and a new woman called us the next day.
10
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015 - 2016, Successful
NPS
10
NPS
N/A
Age 38 - 39
2 IVF
Donor Eggs
Poor Egg Quality
Uterine Fibroids
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
3 IUI With Other Docs
Donor Sperm
Strongly Recommends
Successful
Dr. Molinaro is very down to earth, personable, and caring. He shows a general interest of me as a human and now a mother and I never felt anything other than a friend with him. He was very honest when I needed him to be the most, yet caring in his way of delivering a message that could be hard to take. He was very accessible and i was never made to feel like I was a bother with my endless questions.
Excellent reputation because they know what they are doing! Brilliant doctors and scientists, well organized and executed in every aspect. The size of the clinic [RMA] and clientele can be overwhelming. Especially Basking Ridge...Alana was my primary nurse, and Ann Marie was my primary nurse for my last cycle only. Both were wonderful, smart, compassionate and quick to respond to questions and needs.
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
My experience with Dr. Molinaro was nothing short of life changing. He not only gave me the children I have dreamed of but gave me a new trust in doctors that I never had before. In the past I have never really felt I had a say in my treatments. Dr. Molinaro listened to my thoughts and considered my point of view in all aspects of my care and he was very kind when he didn’t feel my thoughts were in my best interest, but also very supportive when he thought they were and willing to implement them into my treatment when appropriate. He was very good at making me feel like I was his only patient when I was in his care. Dr. Molinaro celebrated my successes and was very human in his responses to my failures. I absolutely valued and appreciated the personal phone calls with embryo reports and pregnancy test results. Many other doctors leave those calls for their nurses to make. I always felt my treatment suggestions were ones that would get me my end goal of a baby in the quickest and least expensive way possible. As a self paying patient with limited financial means, money was a huge factor and risk. Dr. Molinaro was very conscious of this in my treatment recommendations as well. Overall, I can’t say enough good things about him. If you’re on the fence between choosing Dr. Molinaro and another doctor, choose him. I went to him on a recommendation and personally know 5 other women successfully treated by him as well.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
Come with questions and expect they will be answered honestly. They may not be the answers you want to hear but you will get nothing sugar coated b
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
Dr. Molinaro is very down to earth, personable, and caring. He shows a general interest of me as a human and now a mother and I never felt anything other than a friend with him. He was very honest when I needed him to be the most, yet caring in his way of delivering a message that could be hard to take. He was very accessible and i was never made to feel like I was a bother with my endless questions.
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
My last cycle we “pulled out all the guns” with a Benadryl protocol, use of probiotics, and baby aspirin. I was gluten and dairy free for 6 months prior to my successful cycle although Dr. Molinaro said he didn’t feel this was the big difference between this cycle and my past failures. I had an extra 2 days of estrogen priming before my transfer and when it was time for progesterone, I used suppositories as well as injections to keep my progesterone levels as high as possible. I had a D and C done a few months prior as well to rule out polyps or inflammation/infection.
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Alana)
Alana was my primary nurse, and Ann Marie was my primary nurse for my last cycle only. Both were wonderful, smart, compassionate and quick to respond to questions and needs.
Describe your experience with RMA of Marlton, New Jersey.
Excellent reputation because they know what they are doing! Brilliant doctors and scientists, well organized and executed in every aspect. The size of the clinic and clientele can be overwhelming. Especially Basking Ridge.
Describe Thomas Molinaro's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Marlton, New Jersey.
Dr Molinaro is definitely an advocate of eSET. My last transfer I transferred 2 untested donor embryos as we both knew this was most likely my last transfer attempt, and because I had had so many failures. Also we had a long discussion of the possibility of multiples and I was ok if that happened. I never ever thought it would happen but alas, my one and only successful transfer resulted in twins.
10
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Operations
5 of 5
Nursing Staff
5 of 5
2016, Unsuccessful
NPS
10
NPS
10
Age 32
1 Fertility Medications
Anovulation
Male Factor
PCOS
Recurrent Pregnancy Loss
Income $100K - $199K
1st of 4 Docs
9 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
HE [Dr. Molinaro] WAS "WHAT YOU SEE IS WHAT YOU GET". PERSONABLE, STRAIGHT FORWARD, NO NONSENSE. SWEET, BUT VERY PROFESSIONAL. QUICK AND TO THE POINT. THE ONLY THING THAT SURPRISED ME WAS WHEN I LEFT THE OFFICE, I WAS NEVER CONTACTED BY ANYONE TO ASK WHY ...THEY [RMA] WERE VERY CARING AND ALWAYS CALLED ME ASAP. THE COMMUNICATION WAS EXCELLENT FOR A PRACTICE THE SIZE OF THEIRS, AND I TRULY APPRECIATED IT
[RMA] IT WAS IMMACULATE! I WAS SUPER IMPRESSED. WAIT TIME WAS NEXT TO NOTHING. STAFF IS FRIENDLY, AND THE OFFICE DID NOT FEEL OVERWHELMING AT ALL. NO PACKED WAITING ROOMS(WHERE THERE ARE NO SEATS AVAILABLE!) PERFECT FOR ANYONE WORKING AND ON A SCHEUDLE....[Nurse]... TOLD ME ABOUT AN IN HOUSE NUTRITIONIST, YOGA PROGRAM, ACUPUNCTURISTS, HEALTH DAYS THEY WERE OFFERING , ETC,
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
HE WAS "WHAT YOU SEE IS WHAT YOU GET". PERSONABLE, STRAIGHT FORWARD, NO NONSENSE. SWEET, BUT VERY PROFESSIONAL. QUICK AND TO THE POINT. THE ONLY THING THAT SURPRISED ME WAS WHEN I LEFT THE OFFICE, I WAS NEVER CONTACTED BY ANYONE TO ASK WHY...(THE REASON BEING I WAS MOVING)
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
GO FOR IT. THEY ARE TOP NOTCH, PROFESSIONAL, AND A DREAM OF A CLINIC, CONSIDERING THEIR SIZE
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
I LOVED THE RESPONSE TIME AT THIS OFFICE. THEY KNEW I WAS WAITING BY THE PHONE WAITING FOR RESULTS, AND THEY WERE VERY CARING AND ALWAYS CALLED ME ASAP. THE COMMUNICATION WAS EXCELLENT FOR A PRACTICE THE SIZE OF THEIRS, AND I TRULY APPRECIATED IT.
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
I USED GONAL F FOR AN IUI CYCLE. I WAS CONFUSED BECAUSE AT THE CONSULT, I WAS TOLD THEY WANTED TO START ON A HIGH DOSE, AND GO FROM THERE. TYPICALLY, I HAVE ALWAYS BEEN STARTED ON A LOW DOSE BECAUSE OF MY PCOS, AND TENDANCY TO HYPERSTIMULATE. WHEN I GOT MY INSTRUCTIONS THE FIRST DAY, IT WAS BEGIN AT 75 IU, WHICH IS LOW. WHEN I QUESTIONED IT, I WAS TOLD THE INSURANCE WOULDN'T ALLOW ME TO BE STARTED HIGHER. SO IT SEEMS THEY REALLY FOLLOW THINGS TO THE LETTER OF THE LAW OVER THERE..... IT WAS A REGULAR IUI CYCLE, REGULAR INJECTIONS FOR ABOUT 2 AND HALF WEEKS, FOLLOWED BY A TRIGGER SHOT, AND ONE IUI. THIS CYCLE ENDED IN A NEGATIVE PREGNANCY TEST
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: SARAH)
SHE GAVE ME HER PHONE NUMBER AND EMAIL ADDRESS THE FIRST DAY. SHE TOLD ME ABOUT AN IN HOUSE NUTRITIONIST, YOGA PROGRAM, ACUPUNCTURISTS, HEALTH DAYS THEY WERE OFFERING , ETC,
Describe your experience with RMA of Marlton, New Jersey.
IT WAS IMMACULATE! I WAS SUPER IMPRESSED. WAIT TIME WAS NEXT TO NOTHING. STAFF IS FRIENDLY, AND THE OFFICE DID NOT FEEL OVERWHELMING AT ALL. NO PACKED WAITING ROOMS(WHERE THERE ARE NO SEATS AVAILABLE!) PERFECT FOR ANYONE WORKING AND ON A SCHEUDLE.
Describe the costs associated with your care under Thomas Molinaro at RMA of Marlton, New Jersey.
EVERYTHING WAS COVERED UNDER INSURANCE AND I DIDNT INQUIRE, BUT THEY WERE OFFERING NICE IVF PACKAGES..
10
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2015, Successful
NPS
10
NPS
10
Age 37 - 40
1 IUI
1 IVF
PCOS
European
Income $100K - $199K
3rd of 3 Docs
2 IUI With Other Docs
Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I always said he [Dr Thomas Molinaro] was brutally honest yet confident. We had 3 out of 4 successful transfers with Dr. M. Our one failure he didn't seem too enthusiastic about when we decided to put in our only female embryo left. But he did it and said it was ok. It was negative. We sat and had a chat afterward and he said "it wouldn't have been my choice to transfer that one first. But I'm confident you will get your third child in the embryos you have left." After out transfer immediately in the next cycle, he said "and we will have great news in 8 days". I told my nurse that he can't get my hopes up like that. Her response was that he was very confident in this embryo. And so we
The only issue I had [at RMA of New Jersey] was when my original financial coordinator switched departments. She was fabulous! My new one, I had to always double check with my insurance bc she was very rarely correct with the information she gave to me....I spoken to [Nurse] Alana almost every time over the course of three years. Any question I had, silly or not, she would email or call immediately. She still to this day loves seeing photos of our kids and seeing us on our visits.
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
I always said he was brutally honest yet confident. We had 3 out of 4 successful transfers with Dr. M. Our one failure he didn't seem too enthusiastic about when we decided to put in our only female embryo left. But he did it and said it was ok. It was negative. We sat and had a chat afterward and he said "it wouldn't have been my choice to transfer that one first. But I'm confident you will get your third child in the embryos you have left." After out transfer immediately in the next cycle, he said "and we will have great news in 8 days". I told my nurse that he can't get my hopes up like that. Her response was that he was very confident in this embryo. And so we had our third child.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
Trust him! He knows...
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
We would chat during visits about things outside of my visit and he would remember details and events we spoke about. At our last appointment he recalled everything from our first visit. He called personally after my retrieval. He still welcomes visits from me and my kids.
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
Nothing special. Started with low dose of follistim and raised it until he was happy with the maturity of the follicles. Estridol and progesterone.
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Alana shear)
I spoken to Alana almost every time over the course of three years. Any question I had, silly or not, she would email or call immediately. She still to this day loves seeing photos of our kids and seeing us on our visits.
Describe your experience with RMA of Marlton, New Jersey.
The only issue I had was when my original financial coordinator switched departments. She was fabulous! My new one, I had to always double check with my insurance bc she was very rarely correct with the information she gave to me.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
Morning monitoring was always very quick!
Describe the costs associated with your care under Thomas Molinaro at RMA of Marlton, New Jersey.
We paid out of pocket for retrieval first transfer, meds, pgd, and 2nd transfer. 3rd and fourth transfer were completely covered. In our out of pocket retrieval, they worked with certain companiessothat US, blood, and diagnostics were all covered.
10
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2019, Successful
NPS
10
NPS
10
Age 30 - 32
2 IVF
2 Egg Freezing
2 Embryo Freezing
Male Factor
Immunological
Recurrent Pregnancy Loss
Unexplained
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
My husband had a chromosome disorder, I had a thyroid issue and was diagnosed with a very rare and VERY difficult to diagnose blood clotting disorder that only shows on blood work while pregnant. He [Do Molinaro] sent me to a hematologist for special testing after we lost a heart beat on a seamingly perfect pregnancy all of a sudden at 8 weeks. Had he not done that we would not know I had the issue...
[RMA of New Jersey is a] Perfectly well oiled machine!...So incredibly organized and well run!!! Companionate and amazing all around! Blood work was always quick. Email and phone calls on off hours were answered or returned at ALLLL hours. Their morning monitoring hours allowed me to get to work by 7:30 every am...My husband had a chromosome disorder, I had a thyroid issue and was diagnosed with a very rare and VERY difficult to diagnose blood clotting disorder that only shows on blood work while pregnant. He [Do Molinaro] sent me to a hematologist for special testing after we lost a heart beat on a seamingly perfect pregnancy all of a sudden at 8 weeks. Had he not done that we would not know I had the issue...
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
He was amazing. He was so incredibly thorough and I am confident I would not have a baby in my arms right now had he not been so forward thinking and discovered all of my issues. My husband had a chromosome disorder, I had a thyroid issue and was diagnosed with a very rare and VERY difficult to diagnose blood clotting disorder that only shows on blood work while pregnant. He sent me to a hematologist for special testing after we lost a heart beat on a seamingly perfect pregnancy all of a sudden at 8 weeks. Had he not done that we would not know I had the issue.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
Go and don’t be shy. Ask questions, no question is a dumb question. He will answer all with care.
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
He was so thorough and in constant contact with me. When I had a miscarriage under his care he was so amazing and did everything he could to get answers and fix it for next time.
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
I honestly don’t remember.
Describe your experience with RMA of Marlton, New Jersey.
So incredibly organized and well run!!! Companionate and amazing all around! Blood work was always quick. Email and phone calls on off hours were answered or returned at ALLLL hours. Their morning monitoring hours allowed me to get to work by 7:30 every am.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
Perfectly well oiled machine!
Describe the costs associated with your care under Thomas Molinaro at RMA of Marlton, New Jersey.
I don’t recall. Overall I’d say it cost me about 12,000
Describe Thomas Molinaro's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Marlton, New Jersey.
Getting pregnant was not as big of an issue for me as it was staying pregnant. He felt that 1 embryo was all he would ever transfer to put me at less of a risk during pregnancy.
10
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 36
2 IUI
Unexplained
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Molinaro] spoke to me to ensure I understood, and made me feel comfortable when feeling nervous or anxious... He was warm and easy to talk to. I felt very comfortable with each step of our process and felt fully informed. Dr. Molinaro called with some results to ensure I understood and was fast to respond to all emails...I did two back to back IUI cycles using Follistim to help. The first process resulted in a chemical pregnancy, but he discovered my thyroid was reacting to the medication. I took 1 month off to see an endocrinologist and get on medication to help stabilize. After my blood test showed it lowered, we tried another cycle of IUIs. I’m currently 13 weeks with a healthy pregnancy.
The nursing staff [at RMA of New Jersey] was always kind and welcoming. They were sensitive to individuals and very supportive. Amy was a good nurse, it was just tough to reach her at times for late questions. Overall, I always felt supported...The clinic was always clean and efficient. Even with a waiting room packed with patients, I never waited too long or felt rushed through my appointment...[Dr. Molinaro] spoke to me to ensure I understoo
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
Dr. Molinaro was wonderful. He was warm and easy to talk to. I felt very comfortable with each step of our process and felt fully informed. Dr. Molinaro called with some results to ensure I understood and was fast to respond to all emails.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
Breathe and trust he knows what he is talking about. He truly has so much knowledge to help you!
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
He checked in all frequently, spoke to me to ensure I understood, and made me feel comfortable when feeling nervous or anxious.
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
I did two back to back IUI cycles using Follistim to help. The first process resulted in a chemical pregnancy, but he discovered my thyroid was reacting to the medication. I took 1 month off to see an endocrinologist and get on medication to help stabilize. After my blood test showed it lowered, we tried another cycle of IUIs. I’m currently 13 weeks with a healthy pregnancy.
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Amy)
The nursing staff was always kind and welcoming. They were sensitive to individuals and very supportive. Amy was a good nurse, it was just tough to reach her at times for late questions. Overall, I always felt supported.
Describe your experience with RMA of Marlton, New Jersey.
RMA was my top choice. Dr Molinaro came highly recommended by my OB and personal friends. The clinic was always clean and efficient. Even with a waiting room packed with patients, I never waited too long or felt rushed through my appointment.
Describe the costs associated with your care under Thomas Molinaro at RMA of Marlton, New Jersey.
My insurance covered most except genetic testing for my husband.
10
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2017, Successful
NPS
10
NPS
10
Age 33 - 37
1 IUI
2 IVF
Male Factor
European
Native American
Income $50K - $99K
Teacher
2nd of 2 Docs
1 IUI With Other Docs
3 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Molinaro] is a great doctor. When we had zero fertilized after an ER- he called and spoke to both of us and cleared his schedule to see us in person. He helped us arrange to pay for the cycle so we could save our insurance for later. He answered questions I had about medical studies and elaborated on items I couldn't quite understand. If I am not comfortable with something, he explains it right away and he adjusts his protocol based on my concerns.
They [RMA - Eatontown] have a great lab, they are very big with many locations but you have to travel to basking ridge for major procedures. They are not on the autoimmune bandwagon yet...[monitoring appointments] It is like cattle call in basking ridge, but it's nice in eatontown. Everyone is friendly....Under 10k for monitoring and ER... He [Dr. Molinaro] really listens and explains everything- I know so much more about my body now. He explains why he does things, why he wouldn't do something else, and answers every question I have along the way.
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
He is a great doctor. He really listens and explains everything- I know so much more about my body now. He explains why he does things, why he wouldn't do something else, and answers every question I have along the way.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
If you are feeling nervous or anxious, let him know. He will take the time to explain everything. He will be very honest if you really have something to worry about.
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
When we had zero fertilized after an ER- he called and spoke to both of us and cleared his schedule to see us in person. He helped us arrange to pay for the cycle so we could save our insurance for later. He answered questions I had about medical studies and elaborated on items I couldn't quite understand. If I am not comfortable with something, he explains it right away and he adjusts his protocol based on my concerns.
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
We did a max dose for ivf#4 since I didn't have a good response my last cycle. We did a natural cycle to rule out some suspicions about drug interactions. Then we adjusted meds to do a low dose injectable with femera to avoid raising estrogen levels too high. That protocol did the trick for us.
Describe your experience with RMA of Marlton, New Jersey.
They have a great lab, they are very big with many locations but you have to travel to basking ridge for major procedures. They are not on the autoimmune bandwagon yet.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
It is like cattle call in basking ridge, but it's nice in eatontown. Everyone is friendly.
Describe the costs associated with your care under Thomas Molinaro at RMA of Marlton, New Jersey.
Under 10k for monitoring and ER
Describe Thomas Molinaro's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Marlton, New Jersey.
Everyone prefers single.
10
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unknown Success
NPS
10
NPS
10
Age 36 - 37
1 IVF
Diminished Ovarian Reserve
Male Factor
European
3rd of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I have nothing but positive things to say about Dr. M [Molinaro]. This is my third RE and the whole experience has been so much better than my other experiences. He gives personalized attention, is a great communicator, and is extremely knowledgeable....Feel free to ask as many questions as you want to in order to understand what is going to be happening. Dr. M is very patient and always allows ample time for each of his patients.
Personalized attention, great communication, and efficient care [at RMA of New Jersey]. Everyone I have encountered has been extremely nice, compassionate, and understanding....Feel free to ask as many questions as you want to in order to understand what is going to be happening. Dr. M is very patient and always allows ample time for each of his patients....Efficient, well-oiled machine. Usually in and out within 20 minutes for bloodwork and ultrasound.
How was your experience with Thomas Molinaro at RMA of Marlton, New Jersey?
I have nothing but positive things to say about Dr. M. This is my third RE and the whole experience has been so much better than my other experiences. He gives personalized attention, is a great communicator, and is extremely knowledgeable.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Marlton, New Jersey?
Feel free to ask as many questions as you want to in order to understand what is going to be happening. Dr. M is very patient and always allows ample time for each of his patients.
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Marlton, New Jersey?
Dr. M is super thorough and explains everything in simple terms. He never makes me feel like he is rushing to do other things, even though he is extremely busy. He also is compassionate and has a great demeanor.
Describe the protocols Thomas Molinaro used in your cycles at RMA of Marlton, New Jersey and their degree of success.
IVF protocol with menopur and gonal-f, ganirellix. FET protocol with estrace and PIO. 6 embryos frozen as day 6 blasts. No fresh transferred. Currently in the beginning of FET protocol.
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Sara Friedwald)
Great communication and readily available. Also very nice.
Describe your experience with RMA of Marlton, New Jersey.
Personalized attention, great communication, and efficient care. Everyone I have encountered has been extremely nice, compassionate, and understanding.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
Efficient, well-oiled machine. Usually in and out within 20 minutes for bloodwork and ultrasound.
Describe the costs associated with your care under Thomas Molinaro at RMA of Marlton, New Jersey.
Insurance covers monitoring, testing, etc., but I have no coverage for treatment. The fresh cycle including ICSI was about $11,000 plus almost $5000 for medications.
10
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Marlton, New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2013 - 2014, Successful
NPS
10
NPS
10
Age 36 - 37
2 IUI
1 IVF
Unexplained
European
Income $200K - $499K
Lawyer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Although I dealt mostly with nurses and technicians, I knew Dr. Molinaro was handling my case, and never at any time did I feel like my treatment was unimportant or "standard." My treatment plan felt personalized to my circumstances, and he was always available for questions... IUI was fully covered by insurance, and our IVF was covered by a clinical study. We only paid for medications, which was incredibly reasonable.
RMA has amazing facilities at multiple locations, and state of the art equipment. We got to benefit from a new screening device. And the holistic therapies offered (like yoga, acupuncture, etc.), demonstrate that they understand fertility and health, and stress management, are all intertwined. Very comfortable space... I went to two locations (Eatontown and Basking Ridge), and the staff at both places was exceptional. The facilities were outstanding, and everyone was very compassionate.
How was your experience with Thomas Molinaro at RMA of Basking Ridge, New Jersey?
I cannot say enough good things about RMA. I went to two locations (Eatontown and Basking Ridge), and the staff at both places was exceptional. The facilities were outstanding, and everyone was very compassionate.
What's one piece of advice would you give a prospective patient of Thomas Molinaro at RMA of Basking Ridge, New Jersey?
Don't delay in getting treatment. I wish I had started sooner!
During treatment, were you treated like a number or a human with Thomas Molinaro at RMA of Basking Ridge, New Jersey?
Although I dealt mostly with nurses and technicians, I knew Dr. Molinaro was handling my case, and never at any time did I feel like my treatment was unimportant or "standard." My treatment plan felt personalized to my circumstances, and he was always available for questions.
Describe your experience with your nurse at RMA of Basking Ridge, New Jersey. (Assigned nurse: Lauren)
They were all fantastic, very thorough, made sure I never left with questions.
Describe your experience with RMA of Basking Ridge, New Jersey.
RMA has amazing facilities at multiple locations, and state of the art equipment. We got to benefit from a new screening device. And the holistic therapies offered (like yoga, acupuncture, etc.), demonstrate that they understand fertility and health, and stress management, are all intertwined. Very comfortable space.
Describe the costs associated with your care under Thomas Molinaro at RMA of Basking Ridge, New Jersey.
IUI was fully covered by insurance, and our IVF was covered by a clinical study. We only paid for medications, which was incredibly reasonable.
Describe Thomas Molinaro's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Basking Ridge, New Jersey.
The decision was left largely up to my husband and me, but with only two viable embryos left, there was little to consider. We went for both, hoping for at least one positive result, but instead got two incredibly healthy results!
10
Doctor
Thomas Molinaro
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
RMA of Basking Ridge, New Jersey
Basking Ridge
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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